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Facebook is a global social network launched in 2004 that integrates advertising and business tools for user engagement. The platform enables users to connect, share content and communicate through various features like messaging, photo sharing and groups.
Visit www.facebook.com- User-friendly interface
- Wide range of features
- Regular updates and improvements
- Frequent technical issues
- Slow customer service response
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Reviewed Oct. 26, 2011
I was locked out of adding friends. I found a friend on Facebook and went to add him and found out I was locked out from adding friends without any reason. I have not been on Facebook for over three months and when I decided to get back on there is a block that I can't add any friends. I didn't do anything to warrant this action. I cannot find a way of contacting them to find out what happened. I'm a relatively new participator only a member since this spring but this is ridiculous. This is embarrassing when you go to add them.
Reviewed Oct. 26, 2011
I have been trying to reconnect with friends from my hometown and connect with friends in my current town. I also have been trying to connect with fellow bodybuilders. I have been locked out from submitting friend requests again because some folks have a privacy setting on their accounts. The problem is I cannot know that prior to submitting the friend request. I am very frustrated with this as I do not advertise, I am not asking anyone for anything and yet I am being treated like some type of stalker! I want to continue using Facebook and I have really enjoyed staying in contact or re-establishing contact with old friends. I just do not like being unfairly locked out of friend requests. Please review this matter and remove the block from my account. Kindly fix this for me.
Reviewed Oct. 24, 2011
3 days now since I can sign into my account. I never received a notice, warning of violation and account deletion. I have contacted them twice, stating my concerns. I am in the middle of a book writing challenge and I cannot monitor any activity posted on Facebook. My last contact with them was yesterday, to notify them of the extreme discomfort I am experiencing due to the inconvenience of having zero access to my Facebook account. I must add how, strangely, this all started after I began an email contact with a Pakistani female college student. She and I met through my blog posts, that were linked to Facebook. I am still waiting for answers or the return of full access to my Facebook account.
Reviewed Oct. 23, 2011
If I use my credit card for a game, it will charge me twice the amount I spent and then won't give me the credits I paid for. It happened twice now! I want my money back!
Reviewed Oct. 22, 2011
I cannot access my Facebook account. I cannot use the password retrieval process. It's because the email address that Facebook has on my account is no longer accessible. It was Verizon. And in my area, Frontier took over Verizon. I have tried emailing Facebook. Nothing happens but an automated email response. In the email, it wants to send a password retrieval email to the same email address that doesn't work. It is just sending me around in circles, with no answer. I found a phone number, but it has no live technical support, and even states that on the phone.
I now have personal information on Facebook that I cannot access at all. I'm very concerned that if Facebook starts to charge a fee for usage, I will be charged for service I cannot access. I don't know what to do. Facebook will not delete my account because I cannot access it. But they don't have any place for me to explain my situation. Please, I just want my account deleted, or if they would just give me a way to talk to someone and get my email address updated, so that I could get into my account and delete it myself. Facebook has very poor customer service. I just want to get my information off of their website. Thank you.
Reviewed Oct. 22, 2011
My friend's name is Shubhra **. Someone took her private information by hacking or some other ways. This person created a fake profile and misguides people by taking the personal information of my friend. He/She created a fear in the mind of my friend.
Reviewed Oct. 20, 2011
Facebook is behaving in a funny manner lately. I am posting pictures taken by me of a historical site, Sarkhej Roza Complex in Ahmedabadand. Then I am warned and blocked due to violations. Similarly, I uploaded a Bengali song taken from Youtube and got a similar warning. Is it a Facebook policy of banning pictures of trees, buildings, scenes taken by me with my name embedded, or songs taken from public domain for spreading culture in form of music and songs, as copyright violation? These are already available freely at different public domains.
Reviewed Oct. 19, 2011
How come every time I try to log off of my Facebook application on my cell phone, it disrupts my web browser and now force closes. I can't open it now. It keeps wanting to force close. I have turned off my phone, taken out the battery, restarted my phone and it still force closes. I need my web browser on my phone because I use it to find doctor's offices for my job. This has become an extreme nuisance. Please help fix this. Also, with all of the new updates and what not, Facebook has ultimately caused more problems with keeping up communications with people. I should not have to remain logged in and check daily if I have been invited to an event, or if someone commented on my comment and vice versa. This is an insult to my intelligence. I am about to deactivate my account completely and go back to MySpace as they have never treated their consumers in this manner. I truly believe Facebook has become extremely greedy and now is becoming ultimately creepy. I am also trying to get everyone I am connected with on Facebook to get on the bandwagon and boycott them.
Facebook is not fun anymore and becoming "Creepbook". Seriously, it used to be good for promoting bands for my friends and what not and getting the word out about healthcare issues which I am involved with as well as connecting with my family and friends who live far away from me. Now it is more work and effort that is completely unnecessary. This needs to be investigated very seriously. I also do not trust some of the folks trying to "friend" me and stopped accepting them. A lot of people know how to create fake profiles and names more than ever nowadays and cannot be trusted. Ultimately, Facebook has deteriorated or ended relationships because of the above. I had a party recently...and just about every single person that attended was checking their cell phone Facebook applications instead of talking with each other face to face. I actually stood up and said, "Please, folks...I love you all and you are my friends, you are here to socialize and soon watch a football game together. Please put away your phones, please, at least for just a couple hours.
If someone has an emergency, they know how to contact you. "Sure enough, they realized what they were doing and respected my request. I was at another party the night before for a hockey game and two girls there were doing the same thin, right as others were trying to have a conversation with them! They didn't even realize they were doing it and my friend and I "called them out" in a funny way and said, "hello, we're right here in front of you!" It's unreal anymore! And creepy! Again the point about invitations, some either just did not "see" the invitation or never received it, thus, hurting friendships and family relationships. Unfortunately, some think this is the only way to invite people to an event. I personally do my best to get email and physical addresses and email or surface invitations.
This is a serious Social disruption. Something has to be done about this, especially the point I made about how I logged off the application on my phone and now my web browser won't work. Now I have to take it in to the store where I bought the phone to figure it out. Thank the good Lord above I bought the Norton Anti-virus software and installed it on my phone! Who knows what could happen!
Reviewed Oct. 18, 2011
Facebook is now requiring us to give our phone numbers before we can access our Facebook accounts. I have one account for my blog on Healthy Living Natural Beauty, and when I went to log in today, it would not let me, until I entered a phone number. I have an unlisted number and do not want to share it with social media. Now, I can't even access the account to disable it unless I give them my number. So, I entered my cell number and it still wouldn't let me into my account. It said I had entered it too many times and would have to try later. So now, they have my cell number and they won't let me into my account.
Reviewed Oct. 18, 2011
I had changed my password at least 25 times or more. Every time I change, someone changes it again. I don't know if I'm getting hacked. All I know is when I change the password and I get on Facebook, 1 minute later it comes out saying you're not signed in. So, I get out, sign in, but the password has been changed. Please help me.
Reviewed Oct. 17, 2011
I have been being harassed by Kelli **, Susanne **, Angie **, and a few others for the last 2 months on Facebook. I have copies of a Facebook group they created about me titled "You know you got haters when?". I have 55 pages of slander and threats of bodily harm and harassment. They have posted pictures of me and my real name. They have reported my account repeatedly and despite my reports to Facebook and my friends' reports to Facebook, nothing was done. I went to my local police department with the problem but they said there wasn't anything they could do. They wouldn't even file an incident report. The officer went and spoke to his sergeant and was told that anyone can build a Facebook page, that there is no proof of who created it. They still have not shut down the group and to my knowledge, she is still posting things about me and my friends.
Reviewed Oct. 17, 2011
Facebook sent me a text which wrote that I must present ID to prove the name I was using was legal. They also told me if I don't use my real name, my account will be de activated. I really need my account back! They made harm to my job which is inviting people to nightclubs here in my town.
Reviewed Oct. 17, 2011
I keep getting alerts which said "people you might know." I want to add these people, because it is for networking. But every time I add people, I get blocked for 14 or 30 days; maybe next time, for good! I am only following a thread that Facebook has provided.
Reviewed Oct. 17, 2011
I started playing Ravenskye City and my computer froze. It crashed my computer two days ago. I lost a lot of stuff and had to pay over $100 to fix it. I still am having problems. I have called Dell a couple of times but I will call again tomorrow.
Reviewed Oct. 15, 2011
When I am in Facebook, I keep getting a box that says security warning, and then under that it say if I want to allow Facebook yes or no. I keep on clicking yes but it still comes up. I am getting very disgusted with this and am just about ready to close out my Facebook account.
Reviewed Oct. 13, 2011
It uses to be five stars and I know that there are a whole lot of people that are getting upset about all of the changes made to Facebook. No one likes it a couple billion people would tell you that they want the old Facebook back. You don't have to change it all the time for people to enjoy it. We liked it just the way it was. We like being able to share with our family as well as our friends and find them. We as a nation loved putting up silly YouTube, pictures, music and just plain funny post without it saying “you shared this from ____ Album” and it just post to your profile, but when everyone else can see it and we the one who shared it cannot view it.
I am so over the changes that has been made if you are going to make changes let them make since and have a good reason why. I love Facebook along with a billion other people I really do not like where it is headed. If you are trying to make more room delete older post after so long and put a save preference on there, so if needed to a person can save that post, because most of us will never go back and look at something that is more than three months old.
Reviewed Oct. 12, 2011
Someone has created a fake account on my name using my photo and my information. I haven’t created any such account. It’s not mine. Please kindly take some actions to close the fake account, and see to it that such an account is not created again.
The fake account has been chatting with people using my name.and I fear that the person may misuse my photo.
Reviewed Oct. 10, 2011
I want to get off Facebook but I can't. I don't want anyone to add more photos and I can't change my profile.
Reviewed Oct. 10, 2011
There is a quote on Rachel Ray's site that is attributed to me with a picture of mine. I did not write this message. Although it is a harmless message, it is scary and I would like to know why it happened!
Reviewed Oct. 9, 2011
Stop making changes that can cause confusion and make it harder for people to enjoy the site. More and more of my friends are considering leaving which will, in the end, give me no reason to stay on.
Reviewed Oct. 8, 2011
Someone hacked my sister's account. She is really scared. Please help me to find out who that was.
Reviewed Oct. 8, 2011
Please! Can you help me on my Facebook account? Someone hacked it yesterday at 10:12 pm, on October 7, 2011. My email address has been changed to **. Can you verify and send me an email tonight, so I can access my account. The username was also changed to ** **. Kindly verify this.
Can you change the email and hacker also kept another security question, which I did not, while I was using it, please change my email ID in Facebook and send me another mail to **.
Reviewed Oct. 8, 2011
I am not able to get all the messages which I receive from my friends on online chat. My friends also tell that my ID becomes offline again and again in their view even if I am online. Please tell me the solution.
Reviewed Oct. 7, 2011
After contacting Facebook for help with regards to the way I wanted to present my name, they proceeded to disable my account to my disgust. They said that I must present ID to prove the name I was using was legitimate. They also said if I don't provide my real name then the account won't be re-opened. I have very good reasons why my birth name can't be displayed, hence, I have changed my name to DeBlend Junction Ten and subsequently, Facebook still won't reactivate my account which is having a massive effect on preventing me from progressing with my music networking.
Reviewed Oct. 7, 2011
I am a college student in India State Karnataka - Belgaum City. I am facing a very big problem regarding a fake Facebook account, which uses my name. Someone created the account under my name and using it wrongly. I am helpless. I am requesting to cancel or remove that account. The email address is **.
Reviewed Oct. 6, 2011
I received a notice from Facebook saying that I had won a cash prize. I have tried to reach Facebook to verify this notice. I haven't been able to thus far.
Reviewed Oct. 6, 2011
Even If the Friend Requests sent by me is to my known relatives and old friends, Facebook happens to display that I don't know that person and even blocked the sending of my friend requests for 7 days.
Reviewed Oct. 5, 2011
My nephew passed away and the whole family needs the two pages on facebook be closed and a video in YouTube take down due to a lot of pain when they see the fight. It had a great deal of effect to the whole family. Obituaries: Andy ** (July 11, 1984 - September 25, 2011).
Andy **, 27, of **, passed from his family and friends on September 25, 2011. Born in Brentwood, NY, he was the son of Andres ** and Luz **. Survivors: Parents, sisters and brothers--Haydee, Aurea, Edna, Danny, Sammy and Kelvin. Friends were received on Saturday, October 1, 2011 from 9:00 AM until 1:00 PM at the Weber Funeral Homes, P.C. 502 Ridge Avenue, Allentown, PA.
Reviewed Oct. 5, 2011
I am very upset about the new pop-up ads appearing and the new meet-me ads, which younger people are seeing! I tried to close out of getting ads. But I'm still getting them!
Reviewed Oct. 5, 2011
Someone hacked my Facebook account with a spiel to sell Dell computers. You might want to look into who can or would do that through Facebook. I have spent two days taking care of this. I don't appreciate that waste of time one little bit, even though I know it may have nothing to do with you. You still need to know it happened. Thanks.
Reviewed Oct. 5, 2011
My sister's Facebook account has been hacked and she has lost everything. She has tried to get in contact with Facebook and tried to do all she can to get her original account back, as this is something she has put real money towards her games on Facebook. No one is able to get hold of them for her. She has just had a heart surgery and is too unwell to try and fight to get her hobby back. Where do we find out how to fix it?
Reviewed Oct. 4, 2011
Facebook allowed my nine-year old to open a facebook account without my permission and I want it closed. I will possibly take some legal actions.
Reviewed Oct. 4, 2011
Since you updated Facebook, it will not show my profile picture or any other picture of my friends and family. It also won't let me send out any friend requests. Please take this into consideration, because I can barely use it.
Reviewed Oct. 4, 2011
My Facebook account was hacked by someone. I can't open my account. What can I do?
Reviewed Oct. 3, 2011
I have been a devoted to Facebook for a year or 2 now. Over the past 2 weeks, I'm finding it very hard to log in to my Facebook. I have sort help by technicians and my internet company who cannot help me. Please help fix my connection to Facebook. If you unable to help me, I have an account to Google+ and Twitter to reconnect with my friends.
Reviewed Oct. 2, 2011
I can’t log into my account. It’s saying that for security reasons, you have to enter code which is sent through on your phone number. But there was no code at all.
Please help me. What should I do?
Reviewed Sept. 30, 2011
I was charged through my Paypal account $49.90 for something on Facebook. When I googled the email address, it came up as facebook dating. I have been happily married for a while to my husband and he is equally happy.
Reviewed Sept. 30, 2011
I am from Ghaziabad, U.P., India. A month ago, someone posted on Facebook some explicit and private matters between my girlfriend and I on the wall of her relative. They were made public so my girlfriend and I became very upset. I am afraid that she will take it too seriously and do something that may harm herself because just this month, one girl had committed suicide in India due to a damaging post made by her boyfriend.
I really am afraid so please help me. I know who they are. Phaguni ** from Indrapuram, Ghaziabad, U.P., India and Shruti ** from Noida, Ghaziabad, U.P., India. They were former friends of my girlfriend and they were the only ones who knew about our relationship. They were also the only ones who knew my girlfriend's relatives and they used to post those messages using fake IDs namely (1) Ethan ** from Ghaziabad, U.P. and (2) Shaira from Noida, Ghaziabad, U.P.
Facebook is not meant for this kind of abuse. They are misusing Facebook so please take action. I am not going to the police because I don't want to ruin the reputation of Facebook. It is your responsibility to help people like me who are victims of internet misuse and abuse. I am not commenting on Facebook because it is a good website for people to interact. I am a user but some people are misusing it, so please help me because I am scared for my girlfriend.
Reviewed Sept. 28, 2011
I activated Facebook Mobile on Sunday, 9/25/2011. On Monday, I started receiving numerous calls from "colleges" saying that I expressed an interest. I clearly did not. I believe that Facebook released my mobile telephone number for 3rd party solicitation without my knowledge.
Reviewed Sept. 26, 2011
Someone took my picture: My head off (I have a bigger chest than most women) and they put me under a quiz about big ** without my permission and it's causing me stress. People are saying bad things about me over this and I have tried to find help, it isn't working. I have mental problems and it's going to drive me to suicidal if it doesn't stop.
Reviewed Sept. 25, 2011
I can log on, check in, and post anything from my Android phone, but I can't comment on other posts. When scrolling through my friend's photos, the application crashes and force-closes every time! So, if in fact, you do read these complaints, then please respond to them by changing it back! I think I speak for millions of Facebook users when I say that your new format sucks! Please change it back!
Reviewed Sept. 23, 2011
I have tried to contact customer service over and over and have gotten nowhere for the last couple of weeks. I have been having a problem with this man Stephan ** who lives in Las Vegas, NV. I had a problem when he lived in New York as a stalker. He was arrested twice before. Now for the last couple of weeks this man has been posting abusive material regarding me and abusive verbal material as well.
Reviewed Sept. 22, 2011
My facebook account was hacked and somebody charges my credit card with $1,400. I don't know how they obtain my information for the credit card because I have never purchased anything in facebook.
Reviewed Sept. 22, 2011
My account was hacked by someone. They attached another email to my account sdasdasds1548@yahoo.com. This person kept changing my password and got my credit card number from buying on Farmville. (I had not purchased anything in over 2 years or so) they must keep these on file. There were 3 purchases for $330.00 and 3 purchases for $550.00 and 1 for $25.00. I didn't even know that Facebook had places where you could purchase items for that big of an amount. I have filed a police report and have also filed for unauthorized purchases with my bank. I have just received a message from Facebook wanting to know more information about the problem. If Facebook can't supply more security on my account I will be closing my Facebook account and looking for somewhere else to have a social outlet. I have better security on my personal computer than Facebook has. They are supposed to be so smart. How can their employees not be sure; this site is not. Beware to everyone - check you account info daily until they get some smart people running the security on Facebook.
Reviewed Sept. 22, 2011
Facebook now happens to broadcast everything I do without asking me. It's a big privacy breach and I cannot disable it. It's becoming more and more complicated, not friendly to use. It broadcasts your information to everyone on your list.
Reviewed Sept. 22, 2011
This website is just plain stupid. I only sent friend requests to people I know from real life. From protesting a certain event, high school classmates, former coworkers, and the like. Two months in, Facebook claims I am a spammer and removed all my pending friend requests and banned me from further friend requests and from messaging people.
I cannot even send a message to my own mother. And there is no one to contact at this company at all. I thus deactivated my account and have been telling everyone how god-awful this company is. Since then, two of the people on my old friends list have had their accounts deactivated for allegedly being spammers. All either of them wanted to do was keep in touch with people they know. They're very real people, I went to high school with both of them, and neither is a spammer.
Quite a few of the requests I sent I knew the people well enough to know that they barely use Facebook, but because they did not respond, Facebook flagged me.
Reviewed Sept. 21, 2011
My account was shut down with no valid reason. I had filed a complaint about someone who was harassing me and I have the print screens to prove it. This person has also started harassing me personally and I have talked to authorities. I do animal rescue and my work is very important to me! They gave no clear reason for my account to be deleted! I know this person has been filing false reports and posting slanderous comments. I feel that facebook needs regulation and better customer service! As I said, I am talking to local authorities as well! I need my account to communicate with family and for my rescue efforts!
Reviewed Sept. 21, 2011
I created a group on Facebook and paid over 100 dollars on advertising. My account was hacked and I managed, with FB's help, to get it back. But my group is still in the hackers' names. I was also removed as the admin and was replaced by four other people, possibly the hackers. I have sent several complaints to Facebook, but so far had no explanation or the group back.
Reviewed Sept. 21, 2011
Can you all please stop doing unnecessary updates! They are so annoying and do not improve anything! It was fine how it was just a couple of days ago, and they actual make it harder for people to use. The older population will use Facebook less (I know because a lot of my family members have problems) because they have to try to figure out the new stupid updates!
Reviewed Sept. 19, 2011
I have a problem with my Facebook account. I can't chat easily because the chat lists are not shown. I would be very glad if you solve this problem.
Reviewed Sept. 18, 2011
I went for an overnight sleep study. Upon my return home, I could not access my Facebook account. After several hours, I was able to reset my password and use it briefly. But now “my account is temporarily unavailable due to maintenance”. The message says that it would be restored within a few hours, at the most 24 hours. I am, essentially, home bound due to my long-standing illness. Facebook does not have a telephone customer support number. I have been pleading with them via e-mail to restore my account. It is truly my lifeline, as I have had 11 surgeries in 10 years.
Reviewed Sept. 14, 2011
Facebook continues to cover my page with postings from 2010 of Farmville, which I have not played for over a year. They also lost my album during site maintenance. I am so mad!
Reviewed Sept. 14, 2011
I have a Facebook account, for 4 years now and I never did anything illegal. 2 days ago, I saw a fake profile which impersonated me. I reported the profile and since then, my account has also been blocked. I used Facebook as my email, so please request Facebook to unlock my account, as soon as possible, because it was not my fault. You can investigate to find out that my account is the real one.
Reviewed Sept. 12, 2011
In the middle of an online game, they disconnected my sight and now when I try to login, it goes to my husband's sight even though others can see my wall page. I can't get into my sight. I tried to navigate their online help with no response until today, when I found an email anonymously sent in response with no new information except the same steps listed on their help page with no optional contact information given.
Reviewed Sept. 12, 2011
I filed a copyright complaint over a photo of my daughter that was stolen off my blog. She was shown kissing our Afghan hound. I took the original photo. It is plainly watermarked. This person took the photo, rotated it, and have her kissing a horse's behind. They also stole one of our hermit crab photos, which was also watermarked, and put a red circle with a slash on it and my daughter's business name inside.
Reviewed Sept. 9, 2011
I am very afraid of Facebook now and. I only live to go on Facebook. After my cancer operation, my account was hacked and I have proof of all of this. Please get back to me. Also, they got into my bank accounts and I have the proof from my bank. Even the bank manager contacted me but not the Fraud Office who told me that they would contact me last Friday. Well, they did nothing. I have plenty of proof for this from the bank itself. They took control over all my bank accounts and the bank will verify this. I have involved the police as well. I have all the proof you need. I think I know who did it but I won't mention names in here.
It cost me $244.37 to have my laptop cleaned out. I am now terrified to go on Facebook but I can't stay away. I have spent five days in getting a new email. I notified the useless fraud office, the police, etc. Will you get back to me? Yes, you will, as I am a customer of your Consumer Affairs Department. Facebook has all my details and I can't afford an attorney as I am a pensioner aged 73 who can't do that on the pension.
Reviewed Sept. 5, 2011
On August 30, 2011, someone hacked my son’s email and password on Facebook. On the 31, someone took over my email and Facebook. On September 2, 2011, someone took over my other son’s email and passwords on Facebook.
I've called and received no help. I was told someone would return my call but it hasn't happened. I've been to every help sites on Facebook and have suspended 2 email accounts. Please help, thank you.
Reviewed Sept. 3, 2011
I continue to have problems with Facebook regarding friends that I want to add to my page. They have blocked me "temporarily" for "sending spam". If I am chatting with a friend and they ask to be put on my page, how can that be considered spam? Since they don't know me from Adam, how do they presume to know who I know personally or not? Why should I have to give them an explanation of my relationship with that person in order to be able to invite them to my page or vice versa? That amounts to invasion of my privacy, which I resent! To be told that it is for reasons of security and that they are doing everything to improve their website is a lie! To make matters worse, there is no human being available to complain to in order to resolve the problem since they only accept email, and the complaints continue to go unresolved.
Facebook has become too big and impersonal for its own good, and it's high time somebody put them in their place. They are obviously uncaring and indifferent, and customer service is non-existent, nor do they even know the meaning of customer service. If I ran my business the way they do theirs, I would go broke in no time, yet they continue to run the website abominably, and there seems to be no one able to break their power hold and make them accountable for their actions. Where do we go from here?
Reviewed Sept. 2, 2011
How dare you presume to decide for me on who I can contact to ask to be put on their page? Leave that decision up to the individual. I am getting sick and tired of the extent to which facebook controls its users. How do you presume to know whether or not I know someone personally when you yourself don't know me? What gives you the right to block access to my own account? What's worse is that there is no human being to be able to talk to, to complain and to resolve the problem. It's very obvious that you could care less about the matter.
Telling us that you are doing this for security and privacy issues is nothing but a bunch of **! Don't insult our intelligence--we are not little children that need to be told what we can and can't do. Treat us as the adults that we are. Personally, as it stands, I hope someone does succeed in breaking up the power hold that facebook has over its users. You have become too big and powerful and you need to be put in your place. Facebook is no longer a fun place to be, and customer service is non existent. You obviously don't know the meaning of customer service. Stop trying to control our lives and be overprotecting--keep your nose out of our business.
Reviewed Sept. 2, 2011
I am desperately trying to find a way of contacting Facebook about a fake profile of my boss, but I cannot do so and he does not have time to do it himself.
Reviewed Sept. 1, 2011
My account was blocked. I sent every friend I know a friend’s request and my messages are blocked. Why? The problem recurs again and again like. I can't add my best friends, class mates and friends at work in my Facebook account. The first time I used a new Facebook ID, it was not active because I'm active at my Friendster. I had to switch to a new Facebook account. Since few days ago, my Facebook account is active any time, but I can’t add my friends. My Facebook ID is http:/www. **. This is wrong. Please, solve this problem.
Reviewed Sept. 1, 2011
My wife has a Facebook account. Her debit card was charged for a game called Sims. I think it was $20. She never approved any such charge or made any purchase for this game. I called and left a message on their phone number to contact me. I still have not been contacted. I would like to have my money put back on our bank account, and the debit card removed from their files. We feel unsafe with FB having our bank account info on their website, since we did not approve such a charge. How did our debit card get charged?
Reviewed Aug. 31, 2011
Someone made a Facebook account using my name and used most of my pictures, including pictures of my child. That person has been copying most of my recent status, pretending to be me. I'm not sure what to do about it, can't you help?
Reviewed Aug. 31, 2011
My name is Mahesh **, an Indian working at Bahrain in Middle East. I am a facebook lover. On 16th July 2011, I received one message in my account that I was awarded for facebook promotion 2011 GBP 530,000.000, sent facebook certificates, deed of guarantee and then asked me payment for my prize delivery charges to my location. I made a payment of GBP 520.000. After some days, they again asked me for HM revenue tax. I also paid GBP 4700.000 for that. Along with this amount, I made GBP 650.000 balance that facebook staff, Mr. Allan **, helped me to cover.
Until now, I didn't get the prize in my hands, sir. Your office claimed that I got the award, but now another officer from facebook is claiming that I have to pay for demurrage costs. I am a low-income person. How can I make a payment for GBP 890.000? I am totally upset with and I am expecting some helps for releasing my prize and currency conversion expenses. Once I receive my prize check, I can bound it but more payments, I cannot. I already made payments as a winner for this prize. I worked and finished my part, and have done whatever is within my hands.
Now, I need justice from you great people. Let me take my prize amount and I am requesting you to kindly release my prize amount and help this consumer. I have valid documents. Legally, I am the rightful person for this prize. If you need, I can send you document copies. Please give your little time for me so that I can be saved and my family also.
Thanking you with regards!
Reviewed Aug. 29, 2011
Facebook keeps sending me messages that my account has been compromised. They did nothing to help me. Someone accessed my account. That person bought poker chips with my American Express, which is not on file with Facebook, and put the game and the chips on my account. Facebook would not respond and tell me anything about how this could have occurred. Then sent me a message saying that my account would be cancelled, because it was reported that I had done something that was inappropriate. This was totally untrue. They wanted all this security info from me which I gave. Then, I changed my Facebook password.
I reported to my credit card company that someone had used my card without my knowledge (which was in my possession). My credit card company reversed the charges thankfully. I also contacted the game company Zynga, where the tokens were bought from. And I filed a complaint. Today, I'm getting some notice from Facebook security that says there is some dispute about a purchase. There is no way for me to contact them to find out what they are talking about. They make it impossible to reach them to get any type of details. They are continually threatening to cancel your Facebook account if these things happen again. I have no clue what I am supposed to do.
Reviewed Aug. 23, 2011
Someone created a fake account on Facebook using "Ivy Jean **" last 18 August 2011, ** is the surname of my current boyfriend. I requested for my company's ISS section to allow me to access the social networking site for a few minutes for me to be able to check the content of the fake account. Social networking like Facebook is strictly prohibited here at Toshiba.
When I checked the account using my co-employee's account on Facebook, since she was invited by the fake account, I saw several wall post using malicious wordings about sex. There were also several photos downloaded from our officemates and college friends of my boyfriend, with comments related to abortion and my looks. The account invited employees from Fujitsu and Toshiba, and "likes" pages including Colegio de San Juan de Letran, Perpetual Help Binan-JONELTA and added our company's president to post rude messages. Until now, the account is still active and continuously updating malicious acts and words displayed to public.
Reviewed Aug. 19, 2011
I am writing on behalf of my daughter. Someone has stolen her Facebook page, changed her password, preventing her from accessing her site, and then posted inappropriate photos on her old Facebook site. She has contacted Facebook numerous times with no response. I have tried contacting them and you get a voice message with no follow up by them. We contacted the local police but they are limited because Facebook states they have to submit a subpoena on my daughter's behalf. All we want to be able to do is have Facebook close down that old site.
Reviewed Aug. 16, 2011
Mesmo Games is the operator of a games page on Facebook. I have put many hours into their games, as I am disabled and spend a lot of time on my computer. I had built up quite a score while playing Outlaw Poker when they took away almost all of my credits stating that I obtained them only as a glitch in their system.
I contested this, sent them page after page of my playing history, and they ended up giving them back. Soon, though, I hit a royal flush giving me a score of almost two billion. And, as soon as I got over the two-billion mark, they shut down my account.
A couple of weeks ago, I tried to log on and a sign popped up saying that my account has been suspended due to suspicious activity. I have tried to email them several times, but this time they refuse to communicate with me. I am very frustrated. Is there anything you can do to help me resolve this situation?
Reviewed Aug. 15, 2011
I have a Facebook video problem. I can’t upload any video for many times. Please check my account and clear my problem. Thanks.
Reviewed Aug. 14, 2011
Facebook has enticed me along with several million others to use their product for "free". They used, shared and manipulated my personal information (and continue to do so) with strangers for profitable gain, without my knowledge or consent. I am left in a difficult situation where I cannot access, change or utilize my personal pages and information. They are still using and sharing it for commercial gain.
Reviewed Aug. 14, 2011
Facebook, as a social network website, promised to improve security for its users. It is a false promise. I am aware that more often than not, despite all security measures in place, there is a group of Afrikaans South Africans that is known as the Facebook Mafia. I have a list of names, as well as visual physical evidence, that they exist and who the perpetrators are. They hack private accounts, create clone accounts and also use explicit materials and language via another individual's account. Two of the people are Lizelle ** from Witbank Johannesburg, SA and Peter ** (** on his Facebook account). However, numerous attempts to contact Facebook and to make them aware that this is happening is in vain. Facebook has yet to shutdown these people, unless Facebook, as it is a business enterprise, should be held accountable for these actions or lack of it. The fact of the matter is, they allow these hackers to operate on Facebook, but does not leave any avenue for Facebook users to contact the website's owners about it. So, please help.
Reviewed Aug. 14, 2011
Facebook is posting all cellphone numbers of people on friends list, as well as mobile phone contact list, without asking whether it may do so.
Reviewed Aug. 13, 2011
I have made multiple attempts to complain via email and via phone, and cannot get any response. Someone has created multiple facebook profiles using my daughter's name; they were impersonating her. My daughter had a facebook page that was actually her and they were harassing her on that page. We had to deactivate her actual account but we cannot deactivate the multiple fake accounts. We cannot get through to a person to make a complaint via email or phone.
I have gone round and round on various "Help" options on facebook's website. They all lead to nowhere. I have tried to complain via every "Report a violation" link on facebook and it says it cannot be processed at this time. I just want these profile deleted and the harassment to stop. Why does facebook have no conflict resolution process whatsoever? Are they not accountable for their service?
Reviewed Aug. 13, 2011
I had an account on facebook which has been hacked on 3/8/2011 by another person. This account is being used by the same person with my photo and profile. Hence, I am requesting for you to close this account.
Reviewed Aug. 11, 2011
I'm a concerned parent because my daughters, 12 and 13, have been involved in a fight and a lot of sexual talk in Facebook. There has to be a little tougher guideline to ensure that children don't join this site that is supposed to be geared towards adults.
I recently joined the site to see what my children are doing but my children blocked me from their page, which is scary because they could be talking to God-knows-who. I have the password to the account and even deactivated them. But they create new pages.
It's not your job to police my children but if this site is going to continue to be around, you need to do a better job on who joins the site. Please, I want to keep our children safe.
Reviewed Aug. 10, 2011
Without the consent of its members, Facebook has made the phone and mobile numbers of member contacts available to friends. Unknown to them, anyone who uses Facebook mobile, the phone numbers of their contacts on their mobile phone gets imported to Facebook and is accessible to anyone in their friends list. All anyone has to do to access the mobile, and other phone numbers of their friends and their contacts in their mobile phone is to follow these steps:
Go upwards to the right of the screen, click on the “account” tab, then Edit Friends. Go to the top left of the screen and click on Contacts. All the telephone numbers of your friends are published.
When I did this, not only were all of my Facebook friends mobile and some home numbers published, but people that are in my contact list on my cell phone who are not even on Facebook were also published for all of my Facebook friends to see!
Reviewed Aug. 8, 2011
I was hacked by a maildancerman. He got on my account. How? I have no clue. He sent out filthy, awful things to friends and to lots of people I do not even know. I called and left messages with Facebook and got no reply. I am very angry. He had defaced my character. I have gotten no response from Facebook. If I don't get a response, I will contact the media. You failed to protect my private account.
How could this person get on my account without my knowledge? Please respond. Close my Facebook account. I am so angry this has happened. I was hacked. His name is maildancerman. My daughter tried or did get him off my account. I need a reply from you.
Reviewed Aug. 8, 2011
My photo and personal details are used to create a fake id in Facebook by some person. My original id is Rakesh ** and the fake id is Rakesh ** and my email id is **, so I request you to take some severe actions against the people who are harassing me.
Reviewed Aug. 7, 2011
I am a public educator. Someone has created an impostor profile of me on facebook. It is a very negative and false profile. Since that person has stolen a picture of me they have been able to add over 100 of my old students. Despite me reporting it to facebook, they have still not taken down the profile (it has beeen over a month since reporting it).
Reviewed Aug. 6, 2011
I am currently a consumer on Facebook. I received an e-mail about a new adult networking site on Facebook. I find this offensive and do not want to receive any more information about this.
I would have made a complaint directly to Facebook but didn't know the procedure for doing so. There were plenty of places to say you liked the adult site, but nowhere to say you did not like it. I am sure there are others that feel as I do. Please forward my comments to Facebook.
Reviewed Aug. 3, 2011
I was charged for credits to the amount of 6.90 that I did not authorize or want, and did not even receive!I would like my money back!
Reviewed Aug. 2, 2011
I'm not happy with these pop up adds in the middle of my Facebook page. I just got use to using Facebook but I won't be on too much anymore. Looking at the adds is very aggravating. Especially when you have to look at them all throughout my page.
Reviewed July 29, 2011
My account has been locked temporarily and I cannot open my account and can't chat with friends, so I'm severely sad and I want my account back. My email add is **
Reviewed July 27, 2011
Someone contacted me to inform me there is a fake page on Facebook--it has someone else's picture up, with my name and full address advertising me as a **. People are coming to my house and I have filed a police report. Other names, pictures, and phone numbers of people are on this page as well.
Please help me with getting it taken down. I do not have a Facebook page at all.
Reviewed July 27, 2011
I had one account with the name of Faisal ** associated with email **. Someone hacked it that I can't even identify my account in the recovery procedure though I can see my account on Facebook.
I made another account with the name Faisal ** associated with email ** and registered my phone number ** so it would send me code after entering my password to make it more secured. But I found out it was hacked again. My email accounts are not even touched.
How is he hacking it? It's really disappointing as there is no phone number of Facebook team whom I can contact so I have decided to stop using Facebook and used some other social network as it is getting way much disappointing as I have my family pics, my graduation pics all down the drain, with no privacy. Any one can intrude no matter what I do.
Reviewed July 25, 2011
My Facebook account was hacked by someone having an e-mail address named ** Thanks to Mobile Facebook, I could recover it successfully. But please suggest on how I can prevent it in the future. I would like to mention that previously my two accounts were compromised and I could not recover it. These two accounts still exists and I have reported many a times but no actions were taken by the authority.
I would like to ask the authority to kindly look into my problems. I am a big fan of Facebook and would like to stay with it forever.
Reviewed July 21, 2011
I have tried to change my name on Facebook because they kept displaying it incorrectly. Now they will not allow me to change it nor the nickname area at all. Yet I see ** and silly names posted all over the site.
Reviewed July 21, 2011
Facebook has put my account into an unauthorized trail "Happening Now." This has left my account wide open for anyone to steal information from me. My private email account has been hacked, private messages are now public, and not to mention the multiple issues even trying to use the site. I have had to close the Facebook account to prevent any further theft of private information. This new trial application is also giving me untold information on other people and all their friends that I never requested or wanted.
Facebook respond to the complaint with a boxed message and no help. The privacy promised by Facebook has been violated by Facebook themselves with no regard to the consumer.
Reviewed July 16, 2011
I have been a Facebook subscriber for over 2 years. Recently, I noticed unauthorized charges from my paypal account on my checking account. There were 18 transactions made in a 2 day period with over $300 for Facebook credits being removed. I contacted Facebook and they basically told me that it was probably a family member (which it wasn't) but because of their privacy act, they couldn't give me the information on who had did this. My account with Facebook was supposed to be secure. I'm now waiting on a response from paypal and if that doesn't resolve the issue, then my bank itself will be getting involved. Facebook is letting the culprit hack into anyones account because why should they care, they are making money.
Reviewed July 14, 2011
Respected Sir,
I am Using Multiple Facebook like button on one page but its not working properly.
sometimes only one button show count of Facebook like. but when we refresh page then it doesn't show any count..Plz help me..
Reviewed July 12, 2011
Every time I log in or I'm on facebook My Really Good Friend Marco, has to Friend me again, or I have too send yet another Friend request. Please Help me this is so vital to my life. he's in Italy and it's the only way for now we can communicate.
Reviewed July 10, 2011
went to india and tried to login to facebook, it kicked me out and now i am able to change password via my sign up email address but it asks for a security check and i may not have put in the right birth date. Also, it says login in from a device you logged in before, i have not used a device to login to facebook before excluding my laptop.
Reviewed July 9, 2011
I have contacted facebook twice via telephone to report that one of thier subscribers has been posting harassing comments and profanity aimed at my 16 year old son. He aslo posted my sons # and asked anyone who could see it to call and harass my son. We are currently pressing charges against this man for contributing to the delinquency of my son as well as phone harassment charges including the post on facebook. This man is breaking the user policy and Facebook has done nothing to handle it as well as responding to my complaints.
Reviewed July 8, 2011
An individual created a Facebook profile in my name, stole my identity, my birthdate, history and a picture off of my profile of my mother and me. The person requested friends of my entire family and sent them messages of obscene lies about me. The information is slanderous, criminal and threatening. The profile continues to remain on Facebook, incriminating and defaming me and my family. The URL is **
Reviewed July 7, 2011
After being on Facebook for several years, using it to keep in contact with distant friends and family members, I had a girl whom I had never met before steal my identity and create a fake Facebook profile to go along with it. She slandered any of my friends and family members who spoke to her on this profile page she created, when they contacted the profile thinking it was me. When I became aware of the profile and the damage she had caused to my emotions and the emotions of my loved ones, I "hunted" down this profile page and reported it as a fake profile pretending to be me.
Not only did they disable my own actual account after providing them with a photo ID to prove my profile was the true profile and the other was an impersonation, and provided pages and pages of printed material proving this fake profile was indeed fake; Facebook still has this fake profile up and running with pictures of myself and my children that she stole from other profiles to create. I even gave them the name and address listed with this young woman's local sheriff's office where I filed identity theft charges; and the issue has still not been resolved. The fact that not one human being has contacted me about the issue and that they have only an automated response for issues of this or any nature is beyond me. Identity theft has nearly ruined my life and reputation and is a serious crime; but Facebook does not seem to be taking it seriously. The lack of effort put forth in this issue has left me with little way to stop this person from hurting my family again.
Reviewed July 4, 2011
I kept getting a 'blurred' friend, then became two. I thought, why not, signed up for two years, (cheapest deal). It didn't take effect right away. I went searching and found this site (duh, maybe should have done that first). I cancelled my card, pain in the **, but hopefully these jerks didn't get to hose me!
Reviewed July 3, 2011
My name is Bevelynn Fannie Anderson, my whole name from birth. My date of birth is 09/11/55. My age is 55. I have been trying to have only one page on Facebook but I seem to have five pages. I need to know how do I do that.
I have been locked out of my account a lot and had to keep making different password to get back in. I don't wish to change my email address because this is how I pay my bills. Can someone please help? My name is Bevelynn Fannie Anderson; Bevelynn Anderson; Bevelynnf.Anderson@yahoo.com. How can I put everything on one page Bevelynn Fannie Anderson, contact list, so I can begin to downside who I wanted to be in contact with and who I wanted to block. Some people on my page started asking from me to tell them how to get a job from the company I work with for community access. But I am too old for someone to be talking with me. I feel I am old enough to be their mother or grandmom. Sorry this is long but that's the way I feel about all those pages.
Reviewed July 2, 2011
I absolutely hate the new Facebook messaging system! I wanted to delete my old messages and Facebook has taken away this option!
This seems like it could be interpreted as unconstitutional and a violation of my civil right, to be able to choose what I want to do with my own messages! I don't understand why Facebook has the right to decide this. Why don't I have a say or choice in this matter?
Reviewed July 1, 2011
My Facebook account was stolen--password, security question, and email linked to it were all changed. Everyone on my friends list received emails claiming to be me, saying I was brutally attacked in London and needed money sent to me right away.
What the huge problem is the fact that there is no customer service nor assistance anywhere on Facebook. That, and the fact that even when you click on report/block on the stolen profile page and Facebook knows it was a stolen account, there is still no assistance. And you can't even get Facebook to remove or delete your stolen account!
Reviewed July 1, 2011
I have been blocked from requesting family and friends on a social network without warning or any reason why besides befriending people too quickly. Isn't it illegal for an organization to allow who you have as friends or family for no reason? This is a form of discrimination on who you know or want to befriend.
If a person doesn't want to talk to you, they can simply block you. But the issue here is that they are not even allowing friend requests without an explanation or a reason why and not allowing the blocked person to contest the issue or even find out if there may be a mistake.
This is causing stress, aggravation, and many other problems. Something needs to be done about this problem because it's not fair in a country that is supposed to believe in freedom to make friends. They do not shut your phone off if you pay your bill or because you make too many calls and talk to too many people. And yet they are stopping you from communicating with family and friends. It may be the only way of finding them or connecting with them because they may not know that it is a limited site to some people.
This is a social network and should not be falsely advertised or allow you limited access when you are not doing anything wrong or illegal. I believe it's illegal to stop you from talking to or meeting friends and family.
Reviewed June 30, 2011
Facebook disabled my account. I signed up with Facebook under my name Donna **, I gave my birth date, my email address, my home address and my phone number. I changed the Facebook name to John **, my maiden name is **. I did this to protect my identity as I am a writer. My family and friends know who I am and refer to me on Facebook as Donna. I have my pictures in my albums in the site.
Facebook disabled the account saying it isn't me and I am being someone else. Facebook has asked me to send Government ID, i.e. Driver's License. I rang the Australian Federal National Security Agency and they told me to lodge a complaint and to never submit Government ID. You have all my details that you need and I would like my site reinstated ASAP.
Reviewed June 28, 2011
Facebook is taking way too long to load. It should not take that long. A lot of people are having the same problem. Please fix it.
Reviewed June 27, 2011
Someone is trying to pretend that he is me. He hacked my g-mail and Yahoo accounts and is now harassing me by posting all my photos and posting abusive things on a fake profile and sending me obscene things through Facebook. The profile address is **. I request that you please take action soon. My friends are being added to the fake profile and it’s spoiling my image in college. Please help me out.
Reviewed June 25, 2011
I was trying to answer a question about a prize for a photo contest. I wrote a Pow Wow CD would be a good prize, and they blocked me. I also stated that I had been warned before, which is a lie. I do not use the F word like so many other people on the site. I think Facebook just hates Native Americans. Could someone please let me know the real reason I was blocked for no reason? I am 65 years old & this is how I keep in touch with family & friends. I am unable to drive as I have seizures & I live way out in the country. So this is cutting me off from everyone.
Reviewed June 21, 2011
They did nothing when I told them my Facebook account was taken over by someone from India and stole $275 from me for poker chips, for a game I never played on Facebook. I told them they changed my security question so I could not answer it. They also added a phone number from India. The number is **, and they used a yahoo e-mail address, when I have had ** since 2/2006. They have not helped me or tried to help me get my money back or get this person off my Facebook account. This is a major problem with Facebook. There are thousands of people this is happening to.
Reviewed May 26, 2011
Facebook has disabled my account after paying to play a game on their site! I paid over $500 to play Kingdoms of Camelot on Facebook. Now I can't access my account! I lost money due to them and to top it off Facebook has allowed my privacy settings to let people see my phone number. Now i get calls from all sorts of people harassing me!
Reviewed May 5, 2011
SocialBugg.com is a better place than Facebook because they allow you to add as many friends as you like, have music players, interviews, radio and gift giveaways. Facebook suspended my account two times for 7 days and then one time for 14 days. Facebook is too controlling. I now minimally use Facebook and prefer Twitter and SocialBugg websites. I used to go to Myspace but everyone is leaving there.
Reviewed April 21, 2011
My account was infected by a virus. When I sought help I was locked out of my account. In order to access my account, I had to identify friends' photos which, on multiple attempts, they said I fail. They provided no support other than their automated support reply which does not address problems with their system.
Reviewed April 12, 2011
My Facebook account has been temporarily suspended. Suspicious activity has been detected on my Facebook account as a security precaution. Facebook say it is likely that my account was compromised as a result of entering my password. I made a mistake with my password. I will love for Facebook to let me back in my Facebook account.
Reviewed April 8, 2011
I find that now on Facebook , too many videos such as nudity, almost **, etc, have appeared on this site which was supposed to be a friendly site. I have been deleting and signaling these videos to Facebook, but some others just keep coming back. I find that all videos with nudity or of any mature content should be removed totally. Do not forget that there are many kids on this site and I feel it is inappropriate for them.
Some are even shocking for me and I’m an adult. Please look into this, that videos of bad taste, sex, or whatever be removed totally from this site. I know I’m not the only one who thinks this. It would be appreciated if Facebook was like what it used to be a while back; it was used for friends and family. You’ve gone too far. Thanks for understanding my point of view.
Reviewed March 27, 2011
I have a major issue with the “New” Facebook. It is very slow to load, changing page to a blank when you click “Like”, want to view comments, when you comment, and when you want to load a picture it also goes to blank page. It is really becoming a pain in the ** and I am considering closing my account and going to another site. Also, many times Facebook is not available at all!
Reviewed March 22, 2011
I am a single mom of 2 children. Let me rephrase that, I am a mom of a 16yr old boy and an 11yr old girl. Starting in November, I noticed that her grades started slipping, her attitude got worse. I had several meetings, so far by the time Jan. rolled around I didn't know what to do so one of the teachers at her school suggested that she may be bi polar. In the meantime not knowing the pure hell my daughter was going thru behind teachers' backs and when no one was around. Before we moved here my daughter was the sweetest child, well mannered, well behaved. Then one day a bunch of children jerked my daughter off her bike beating her and because she shoved them off, she was in trouble too. The only way to arrest anyone was she got charged too? How is that, but according to this state you can't fight back, you stand there and take it. No no no no more, this stuff went on in school as well as outside of school.
And it all started with one girl in school bullying my daughter. She was hit in the face with a chain, face slammed into a telephone pole, called names, names an 11yr old should not even say. After 4 months of medicating my daughter, I watched her get hurt and not do anything in school. The bullying went to Facebook. The other child, whose name I will not post, started a fake Facebook page making everyone think it was my daughter. On the wall page, the no name little girl posted name callings to other children in her school making her life worse.
Then after posting fake posts, logged on under her name edging it on. It got to the point where my daughter was being threatened on her life. The police engaged then charged the little girl impersonating. But it did not stop there because my daughter snapped, called the other girl a name, she got arrested. Someone explain how fair that is my daughter is now on several meds for depression, her grades kept failing and she is angry, crying and not sleeping and eating. She is only eleven.
Reviewed March 6, 2011
I was promised 10 FarmVille cash and did not receive them. Then, I bought a game card. It did not give me the 25 FarmVille cash that I had paid for. Unless I see action and receive my refund, I will take this even further so I would like my 35 FarmVille cash and some compensation if that is not too much to ask. I have the right not to be lied to. I felt like I had been tricked.
Reviewed Feb. 19, 2011
Imagine some of my younger friends seeing this ** on my wall? I sure hope someone from FB handles this and soon!
Reviewed Feb. 9, 2011
I tried to resolve this directly with Facebook but they have removed any avenues for their users to contact them directly! I am a Facebook user for a year or so. I use Facebook for my business dealings and as a social platform in addition to Linkedin.com. Today, I have been blocked for 4 days for using the friend finder to connect with my long-standing friends on Linkedin.com. I find this unacceptable! There were 366 friends I was able to tick to send them an invitation to connect with them via Facebook. I was unable to see the text of the invitation and assume that you don't mention to the people that whoever invites has an existing connection, therefore a valid reason to ask to join them on Facebook. That way, it would eliminate misunderstandings of people you are familiar with and people wouldn't report you as spammer.
I had to remove invitations those that had not answered yet and I will go ahead and invite them again after the four day block. I may risk being removed but this is not fair and I consider this as a breach of your commitment when you advertise the friend finder solution where you invite your existing friends to Facebook.
Reviewed Feb. 9, 2011
I have a wedding album of photos of me and my parents' brothers and children. This album has disappeared from my Facebook. I created another album. Since then, it's not there. Is it there but hidden somehow? Can you retrieve it please?
Reviewed Feb. 1, 2011
I ran an online internet ad on Facebook. I set this ad up myself to run one day from 1/21/11 to 1/22/11 because I wanted to try out the service. I have never used this service before. I was very careful in setting up the ad, checking the dates before I submitted it over the internet. I authorized the ad to run for only one day and should have only been charged $25 for the ad. Late this week, I discovered that the ad was run for six days, unauthorized, and my checking account had been charged $125 in unauthorized charges. Somehow, the run date on my ad had been change to end on 2/20/11 rather than the date that I had submitted, which was 1/22/11.
No one else is able to access my Facebook account but myself, and so, the only way the dates could have been changed is if a Facebook employee, who had access to my account, changed them without my permission or knowledge. I think this was done to increase revenue for Facebook. No explanation was given for the change in the run dates, and my request for a refund was denied. They claim that I accepted their terms of use. I am absolutely sure that the run dates of my ad were somehow changed in Facebook's computer system because I thoroughly check over the dates myself before submitting this ad.
The unauthorized date changes could have been the result of a Facebook system error, but their refusal to refund the charges has me very suspicious that Facebook is scamming advertisers by altering the running dates for ads on their site on purpose! I have had to cancel and replace my check card to prevent future unauthorized charges, and I have submitted a dispute of these charges with VISA through my bank. I may be out the $125. Beware of Facebook Ads! I filed a complaint with the FBI at ** for internet fraud! Have you been overcharged by Facebook? Have unauthorized Facebook charges appeared on your account? Report Facebook for internet fraud at **.
Reviewed Jan. 31, 2011
I received this message from a trusted Facebook friend through a posting to my Facebook Wall: "Hey Michael, is this you? No comment! ** It told me that I could choose from some gifts including an iPad and then asked me to complete a few surveys. Then, it asked me for my full name, physical address, cell number, and email address. It then stated that it would send a code to my cell phone, and I had to enter the code within a time limit (i.e. within a minute, I believe), and I had to agree to terms and conditions.
I then saw that I had subscribed to some services that would be billed to my cell phone services. I had the option to cancel, and I did. I want to make sure there are still no hidden charges, and I want them to purge the data that they took from me. I don't think they are sending me the free gift.
Reviewed Jan. 11, 2011
I have not been able to get on my account in just about a week to ten days. The last thing I did on it, which I remember, is talk with a friend then she blocked me for no reason. She still hasn't told me and now it says login on my computer and it has not worked for six months. I can't even get to the desktop on it.
I have been using my phone instead and I want results or Facebook will never hear me say another good thing about it! Stupid Harvard grads; they don't care about the people they serve. And until I can get back on Facebook, I wont say anything good about it and I will badmouth it! They are jerks for doing this to me. I sent the girl a letter asking why she blocked me and then Facebook does this. What a jerk!
Reviewed Dec. 31, 2010
Someone attached my yahoo email to someone else's profile on Facebook. I complained to her and emailed Facebook, but nothing has happened and I have received hundreds of spam emails since then. My time has been wasted.
Reviewed Dec. 31, 2010
Hi, I am using Facebook on my mobile for so many days but now I am finding one difficulty in searching friends, because there is no search button coming in the phone. I request you to check & get the needful done.
Reviewed Dec. 30, 2010
When I log in and click on chat, noting happens. When I log on to Farmville, noting happens. I can access the game, but when I try to do a specific thing, like open a gift, or send one, I cannot! When I tried to open a new game, I got "this game is experiencing a problem, please email us with your lord or lady name, domain you are on". It also asked me the first and last time I have encountered this problem.
And so it goes, a typical day on Facebook. So I look for a 'contact us' link, but no, good old FB doesn't include those, and there isn't a 'cancel this account' link either! When I type in a cancel account into the search engine, I am told I need a cell phone number (which I don't have!). I hate Facebook! The system sucks. It could be very nice, but I suspect your programmers are too busy putting in bugs to fix anything, and I don't have time for your **!
Reviewed Dec. 28, 2010
I am a Facebook member whose account was hacked into. This Muslim hacker stole almost $300 from my debit card after legally purchasing one of Facebook legal game tokens. This ninja as he calls himself has crack codes on his page and continues to own my account and is probably ripping off my friends as I write this. I warned as many as I could.
Reviewed Dec. 26, 2010
I said no, I do not personally want anyone using my name or social security for business. This business uses sexual harassment, taking advantage of consumers. I have called and the police went to the sheriff. I do not want to participate in any sex at all. They are a threat to anyone. They do not care if you say no. Whenever I use Facebook, they open my website, my accounts, my name, and just enter whenever. They are involved in serious theft, stealing, and fraud. I tried to contact Facebook, but they never responded.
Reviewed Dec. 24, 2010
Travis ** is part of a hate group that targets gays, innocent people who make comments defending equal rights. Travis made negative remarks toward President Obama. This definitely should be monitored closely. My comments on this young man are that of concern about his mental state of mind. I have been attacked verbally by his family and his sister Chrissy **. Both of these people made threats toward me. Travis has made a direct threat to me that he "supports" violence (while maintaining that he is a Christian). He states that "you will see my state of mind". I perceive this as a physical threat. Threats are not to be taken lightly in lieu of terrorism. His comments can be found on Facebook. Hate groups use Christianity to justify their hatred and bash others. These people have also attacked others who also defend any comments, regardless of whether they are directed to them or not.
I am a 58 year old woman who is a respected elder, a teacher and a school counselor. I do not have any criminal record in state, tribal or federal. I don't have so much as a speeding ticket to my name. I am in deep fear for my life. This is a young man (about 30 years old) in a fragile state of mind. These are the kind who are not rational and are delusional about reality. I am asking for your assistance in this matter. This man is a real threat to me and my family, and possibly to others who may not realize it. We need to be proactive rather than reactive.
Reviewed Dec. 23, 2010
I logged on to Facebook Dec 23, 2010 and was told that I won a $1000.00 gift card from Wal-Mart. I was then routed to a site that said, I was required to buy two promotions to receive my gift card. I bought two promotions with my discover card. Instead of being issued my $1000.00 gift card I was then told to purchase nine more promotional products. I am very angry.
Reviewed Dec. 18, 2010
Facebook got hold of my email address and exposed to others. Now my friends and my contacts are getting emails addressed from me. About the ** and other nasty stuff. It is very humiliating to keep explaining myself that I am not the one who is sending those messages to them. Some friends were angry about it. I never had Facebook account. I used to belong to Investment Club, and occasionally I would get info. pertaining the meetings via Facebook. I am ready to do anything to stop this nonsense. Please advice as soon as possible.
Reviewed Dec. 16, 2010
I got an mail on the 13th November 2010 from Mr brain **. Say that I won R2500000 US dollars. I just want to know if this is a scam or not. His email is as follow, **@gmail.com
Reviewed Dec. 15, 2010
I noticed that there was a charge to my wireless phone bill and found out it was from a 3rd party charge for a service download for facebook, which was advertised as free. The description said, "Buzz Meters is the ultimate compliment to your Facebook profile. With Buzz Meters, you can receive daily updates on your Facebook profile activity directly to your mobile phone. " The subscription is cancelled now but no refund was issued because there's no support staff available. I emailed to their support line and received no answer.
Reviewed Dec. 15, 2010
I went to Anna **** Facebook page and clicked on a cartoon of a bird poster that said Pull my Finger Pull my Tail. Instantly it changed into a heart with moving white petals. This was located next to Anna's other comedy posters that she usually puts on Wall. Please remove this from my Facebook as I am unable to. Please remove any games, sports, etc. that you recognize as spam, as I am inexperienced in this. The next day I was inundated with emails worldwide from men.
One was Krishnamurthy ****, who himself confirmed himself as my friend. His profile changed day by day and I think he may have been the perpetrator. My profile photo was used, and my husband had been removed from the photo. The age 35 appeared in yellow numbers across it. My brother and his son worked all night and day to remove undesirable people. I am not experienced with Facebook, having only started recently in my old age at the local Library. I am worried that this could lead to ID fraud.
Reviewed Dec. 14, 2010
I am a public person. I have been imitated on facebook numerous times and continue to be today. My myriad complaints to the company have led nowhere. My public image is being compromised on a daily basis.
Reviewed Dec. 13, 2010
I want to ask why Facebook has removed my videos. I used to have 40+ and now only 16. If they move videos for space etc., I might as well delete Facebook.
Reviewed Dec. 11, 2010
I'm new to Facebook and my settings were originally set for anybody to post on my profile. Cucaracha ** posted pictures of a stranger (Leonardo **) on my photo profile, which I'm unable to remove. Facebook staff has so far ignored my requests sent through clicking on picture and filling their very inadequate form. Please remove the pictures of Leonardo ** from my photo profile.
Reviewed Dec. 6, 2010
My 5 year old grandson charged $100.00 for "fishbucks", without my knowledge. I have, for the past 5 hours, been calling and emailing different numbers, and addresses that Facebook personnel give me. All I am getting is a complete runaround. Everybody is telling me that they cannot assist with this matter. I'm a very patient person, but I've wasted so much time, and I'm beginning to lose it.
Reviewed Dec. 6, 2010
Facebook has been, for a year now, trying to get my credit card information. I do not want them to have that information. I do not store that information on my computer and have a security program that prevents any of my and my husband's personal information being sent to Web addresses. This has been persistent and regular. I would like to know how they can be allowed to get this information and what they plan to do with it, if they could get it. Where is our protection? Do we now have to have "virtual guns" to kill these Internet break-ins?
Reviewed Nov. 25, 2010
Facebook has a profile with my name and photo and I never signed up or posted the photo. I have made several complaints through their website and they have not responded. This is going on for five months. No one in my family did it and I did not do it and it is slanderous because it indicates immoral behavior. No response from Facebook. Also, Facebook was informed that my life had been threatened and I was afraid for my safety. Facebook did not respond.
Reviewed Nov. 21, 2010
I cannot get Face Book to take my sons profile off of their web site. My son thought Jim **, was his friend. But he is not, he is making a full of my son. Jim ** is putting my son's picture on various web sites. My son knows nothing about computers. He asks me to help him get his photo off various web sites. I have asked Face Book numerous times to take down his photo. I have yet to get a response from Face Book.
My son Norman **, has Asperger Syndrome; it is a form of autism. People with Asperger Syndrome cannot read faces they cannot tell when someone does not like them. They are desperate for a friend. It sickens me as to how many people take advantage of my son. He will say yes to anyone or anything, just to have a friend. He thought Jim was helping him, but he is only making a full of my son. I am trying to make this as short as possible. My son's phone number is **, if you want to speak to him. My phone number is **, Rose **.
Can you please help me get his web page down off of Face Book? Because Face Book is not taking it down. This is what is on face book along with his photo. Info Norman sees only some of his profile information. If you know Norman personally, send him a message. The web site is www.facebook.com I did this about 2 months ago and still we did not hear back from Face Book, I also wrote to them.
What should I do if someone is pretending to be me? If someone has created an account to impersonate or imitate you, please go to the impostor profile and click "Report this Person" in the left column. Check the "Report this Person" box, choose "Fake Account" as the reason, and add "Impersonating me or someone else" as the report type. Be sure to add a valid web address (URL) leading to the real profile so that we can review the information. I do not see an address for them on their website.
Reviewed Nov. 19, 2010
It seems that Facebook is making changes and removing applications and tabs for those on the profile pages. They operate at will, with impunity including using your content anyway they like with no recourse available to users, and neither government nor business associations are able to stop them. They also have no option for users to contact them to either complain or resolve problems. They practice stonewall tactics. Why are they not being made accountable for these things and to their users for treating them in such a way? Something needs to be done.
Reviewed Nov. 19, 2010
I have a registered account with Facebook with my real name and that got banned because my I changed my display name to something other than my real name. I felt that displaying my real name was a violation of my privacy. I have the email to prove that. It's wrong to allow a company like Facebook to dictate what rights I have. The anti-privacy Facebook forces on its customers and user is evil, just short of what's in the bible about tattooing my skin to prove who I am. It's the same as using a credit card, I was protecting my identity. The real kicker was that I was not given a chance to change my profile to comply with the **/communist rules, nor was I given my right to defend myself, just banned and nothing, no notice or notification.
Reviewed Nov. 17, 2010
I tried to log into my facebook account and received a message that it was disabled. I provided my driver's license and received an email saying they will not enable the account. I have personal photos and information I cannot access and I want a clear explanation and why my account, which I have had for years, is suddenly disabled with no warning.
Reviewed Nov. 17, 2010
I had only been on Facebook a few months. I was probably one of the most boring Facebook users. I was disconnected because they said I was impersonating or setting up multiple accounts. Never did I do this. My concern is that someone has violated me and not the other way around. Facebook has just replied back pretty much as sorry, that my account would not be restored. What are my rights as a FB user if someone has violated me? I would like more details as to what they saw on their end.
Reviewed Nov. 17, 2010
Yesterday, Facebook disabled my account and says it is a fake account and would never be reinstated. I am a 63-year-old grandmother who has used this account for years. It is not possible for me to prove I am not me! This account is used to communicate with my children and grandchildren. It is amazing to me that predators, business and scammers have no problem, but I do!
Reviewed Nov. 16, 2010
I went to log in to my Facebook account to find that it had been disabled. The generic answer that Facebook gave me was that you were not allowed to create fake identities. It turns out that I, in part, used the site for business networking. The log in email address associated with my account is the one and only email address I have had for 12 years. I was born into a military family on a U.S. military base located in the United States. I have both a government issued ID and a Social Security card.
I have never used a fake identity. I pay taxes and am not impersonating anyone. All the customer support wanted was a copy of my ID to verify who I was. I provided that along with a suggestion that a notarized copy of both my government ID and Social Security card would prevent any further issues. Wouldn't it be more reasonable to require this when you initially set up an account?
Reviewed Nov. 16, 2010
Facebook deleted my profile, stating that my name was false. The only way to reactivate is to scan my ID. This seems like identity theft waiting to happen. I will no longer be using Facebook. I was not notified in advance that this would be happening.
Reviewed Nov. 10, 2010
I am unable to open Petville from my FB account. The error which I'm getting is "Uh-oh! Did you just open up the game somewhere else? Please close this window and continue playing Petville in one window only." I tried changing my account's password many times, however, I am still facing the same error.
Reviewed Nov. 8, 2010
When my account was stolen, they were also able to access my Paypal account since I had purchased a game product on facebook using Paypal. This happened on 11/3. I contacted facebook and all I have received so far is one form letter email and no requests for more information have been forthcoming. In the meantime, this person has continued use of my account and rewards from my games as well as of course, access to my friends list which I feel could well put them in danger of the same thing since facebook does not require that you verify your chosen form of payment. But once anyone uses that account on facebook once they have highjacked your facebook account, this needs to change. I sent facebook emails that came and continue to come to the email associated with my facebook account showing the name of the person who changed my password in facebook but I continue to be the one penalized.
Reviewed Nov. 7, 2010
While trying to become a member they needed phone or SS #. I gave my home phone #. They then said I needed to prove who I am. I couldn't get past this point in the application process. So I quit .
Reviewed Nov. 7, 2010
I am asked about 8 times a day to log in into Facebook! Again, again and again. What is the problem? Please rectify this as soon as possible.
Reviewed Nov. 4, 2010
I have been receiving numerous telemarketing calls, saying they specifically got my information from Facebook. I have deactivated my account 6 times in the past 3 weeks and everyday they re-activate my account (without my consent). I am now going to look into a lawsuit against Facebook for the trouble it has caused me and my family, and is now causing problems for me at work due to the numerous phone calls and e-mails.
I have written Facebook about the problem but no reply. But with the lawsuit, I am sure they will have to respond. Facebook has caused problems for many people including me and it has now began to affect my daily life. I have tried every possible way to handle this myself and nothing has worked.
Reviewed Nov. 1, 2010
I keep getting spam ads for Google Earth in the form of "Private messages" sent through my Facebook account. I get plenty of ads (spam! ) for this program through other sources. I don't think I should have this spam cluttering my already overloaded inbox and when I log on to Facebook to "do my thing", I am complaining to the authorities; if I can't contact them, maybe the Feds can!
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