Classmates.com Reviews

Somehow i have been signed up for Classmates.com and now after months of trying to cancel the membership,i am still paying the $15 membership fee. They do not post a phone number to contact them unless you give them your username and password and i have no idea what my user name and password is. I tryed getting them to email me that info and they said they didnt have enough info on me to send me that info.BUT THEY SURE DO HAVE ENOUGH INFO ON ME TO CHRGE ME $15 EVERY MONTH for a web site i dont even use!Ive email complaint after complaint to them and still to no avail! This is a FREUD!

I have never used Classmates.com and have never signed up on the site. I dont' have an active membership, and I have never so much even browsed there out of curiosity. HOWEVER, I received the e-mail (this is one of many) classmates.com. I am seriously concerned that the website is being used for phishing and that my identity has been stolen. Somebody is using my stolen e-mail and identity. I have not received a response back from classmates.com. I don't have access to their member support features because I never have been and never will be a member of their site. I have found one contact e-mail and one information form and have submitted a message similar to this on both.

I have been a Classmates gold member for the last 9 months. Everything was fine with service until about 1 month ago. I tried to post a reply in the 'groups' section entitled Parenting. My reply did not post. Again, and again I requested help to fix the problem, to no avail. It's been over a week now and I continue to get the standard Public Relations responses

i signed up for free and gave them all my information and they said it was free . then they charged me 15 dollars out of my account without my permission and now i cant even log on to there web site , it says theve moved or something like that . they have no number or address to get hold of them and im furious with them can someone help

I have tried for many months to get my name off the Classmates.com mailing list. I try & try to Unsubscribe from their list. To no avail. Please help me Unsubscribe from Classmates.com. I get Spam from them everyday. I don't want it anymore. I never paid a menmbership fee of any kind.

I signed up for a 3 month membership for $15.00. I did not request to renew the membership. Classmates automatically debited by account. I have notified my bank. I cannot find any contact number for classmates. How can they do that without my permission. I have come across numerous complaints such as mine. Can we do something about this.

I paid for a two year membership to classmates.com ($59) and then i got two charges from a TLG (12.99) on my credit card. I contacted my CC company and informed them of this transaction and they will credit the amounts back to my account. It was discovered that these were fraud transactions against my accounts.

i register for 1 three month period for gold membership with classmates.com. that was a little over a year ago. since that time i have been charged several times 15.00 to renew my gold membership. i do not want to continue my gold membership. i have tried a couple times to stop it but i have not succeded.

I joined Classmates in May of this year for a three month period and paid $15.00 for service. I now have received my August bill and [they] have charged me an additional $15.00. I do not wish to continue my membership [and want them to] remove the $15.00 from [their] records.

Signed up for Gold Member on Classmates.com back in 2006 because of an upcoming HS reunion. Decided I did not want this service so I called to cancel subscription that was paid to them on my credit card and never disputed. Now, 2 years later, without notification, they billed my credit card for $59.00. They claim I was set up on auto renew and they have no record of my cancelling 2 years ago.

The charged my account $39.00. I tried all week last week with several emails to cancel but they still canceled my account. Every time I email them I get a standard response.

I called classmates last July to cancel my membership & they said it would be canceled as of December of 2007 when my current membership ran out. so here it is august of 2008 & I just got charge for another $15 for another 3 month

Your add that says Do you know what people call you. Ussually with deals mean and unkind things people say about others. Sometimes labling and using that for reason to getting extreamly violent towards others. I am one of those victems that endured 8yrs of torture, beetings, constant harrasment, brain washing, and programing. First by family,then by schools and after all of that the police department.

When a renewal of membership was automatically placed on my credit card, I sent an email asking why. The automated response was basically that I had agreed to this annualy and for eternity without any prior notification. They directed me to open my account on their website and remove the membership buy the $59 payment was theirs.

I was using their free membership. They somehow captured my debit card information, which I have NEVER provided to them, and charged me $15 without my authorization. I cannot cancel the service,because the information they send you to cancel your membership does not does not appear or exist on their website. I am attempting to work with my bank to stop this action.

like others, i can't get anything from the classmates.com site. i have paid them and have a pass word but i have came to see that this site is a rip off. what do i do now????????don't use this site anymore.

they charged me another 15.00 and I only wanted three months. then they have no phone number so I emailed them at least three times and am getting no response. I forgot my password, they sent me a password and it will not let me log in and fix the problem.

I authorized a $15.00 fee to come out of my account for three month memebership. Three months later they took $15.00 kout of my account again. I did not authorize this.

personal information provided on me without my permission.

$39.00 was taken out of my account. I joined membership in 2004 and never really used it. Then they just took the money out of my account without authorization and there is no way to get in touch with these people to dispute the mater

I was a member for 2 years and didn't find any advantage of being a member so I cancelled. I couldn't remember my username and password and I could not find anything on the website. No number, email, chat....nothing but FAQs that didn't address the issue of not remembering my username and password and wanting to cancel member.

Classmates WITH OUT MY PERMISSION went Charged My credit Card 15.00 for membership. They never notified me of this transaction. I want my 15.00 returned and I want to no longer be on classmate...they have NO BUSINESS taking what is not theres.

i have tried many times to have them remove my name from their mailing list (e-mail) and they do not acknowledge my request.

I signed up for classmates.com for fun and friendship. Because I work for a major credit card company I knew to change my billing selection to manuel to avoid automatic renewal. So I did that and went about my service as if everything was fine. That was until I got a charge on my account the day before payday (oh yeah I was broke) And it caused my account to overdraft and subsequently was billed two overdraft fees of 28.00 each.

After purchasing a silver package membership a charge was found on my bank statement from COMPLETE HOME. The emaul address does not match mine but it had my mothers maiden name provided at enrollment. I have cancelled Classsmates and have been credited the charges from Complete Home.

after joining classmate.com on jul 22nd 08, i emailed 5 former classmates. not only did i not hear back from them, they never even opened the mail i sent. i knew i made a mistake right then by joining. i emailed classmates only to be told to give it a couple of days.

After signing up for 1 month of classmates.com they conveniently kept charging my credit card until I figured out how to cancel the membership. They also gave my credit card information to athomerewards, who started charging $19.95 a month for a mysterious service I didn't sign up for.

I had no trouble cancelling classmates. It seems many people can not find Classmates phone number. I charged my 3 months at $15 on my credit card. If you will look at your credit card statement. Under the charge for classmates it will list a phone number for classmates. Please post this so the ones who do not want classmates can cancel. It took me to classmates and I had no trouble cancelling. I even received my $15 back. Thanks

I cannot reach my web site on classmates. All I get is a blank page. I have tried several times and the same thing comes up nothing.

I logged on to their website. Can not contact anyone to cancel membership.

I logged on to their website. Can not contact anyone to cancel membership.

Classmates.com My class reunion is next year, so I got an e-mail from classmates.com saying the president of my class had signed up -- they gave his name -- and that he was trying to find everyone. I thought this was feasible and also sounded likefun getting in contact with everyone. WHAT A MAJOR MISTAKE The moment I put in my credit card number I was forwarded to a singles site, then to an AIM site, then advertising about how to get my classmates to pay my mortgage -- etc.

I tried to see if classmates.com had a phone number, no listing. i sent them a check for $15.00 and my account is not posted. I don't want to be charged $15.00 every month, this is only for 3 months.

I am a former member of Classmates but inadvertently let my membership run-out with out renewing it. I am attempting to renew my membership but find that no matter how carefully I follow instructions, when I get to the final field of info titled, security check, there is no field-box to fill out any info, and this is as far as I can go!

I cancelled with no problem.I had a gold membership for 3 months..Had it a week and it wasn;t what I wanted so I called it was cancelled right away.I even got my $15 back.

I have tried to put my account on manual, and each time, they switch it to automatic. When I changed it again, they charged me $15. This has happened once before, and the date said October 2008 for the next charge. The date I made the change was July 20th!

Unable to access this sight after paying 2 year user fee. No responce after several attempts to contact

well i payed for 3 months of gold classmates and told theme to cancel but they never did and they keep taking money off my card and i would like the last 15,00 put back on the card and they need to quit taken the money off Thank you.

well i payed for 3 months of gold classmates and told theme to cancel but they never did and they keep taking money off my card and i would like the last 15,00 put back on the card and they need to quit taken the money off Thank you.

couldn't find a phone number for Classmates.com, I had 3 profiles on the website for some reason and wanted them all deleted. Scrolled through all the complainst you guys have posted, and found the phone number 425-. Just called it, talked to a nice lady, she deleted the 3 profiles, I double checked on the website while talking to her and tada. it's done.

I tried out classmates for a week . I had taken a 3 month subscription/I called to cancel and my credit card was credited in 2 days. I received my $15 back..No trouble cancelling.To call them their phone number is 1-425- I had no trouble with them.

I had very good service from Classmates.com I had it 3 days and decided to cancel, I called their phone and was serviced by a very polite employee. My money was even credited to my credit card. I don't have any complaints. They shoiuld be lauded for fast service wnd no trouble cancelling.

I had very good service from Classmates.com. I had it 3 days and decided to cancel, I called their phone and was serviced by a very polite employee. My money was even credited to my credit card. I don't have any complaints. They shoiuld be lauded for fast service wnd no trouble cancelling.

I became a member of classmates.com approximately two years ago. I was under the belief that in order for me to renew my membership, I would have to resubmit a request. There was no online script that prevented me from proceeding with my order receiving my permission to automatically charge me.

I was just looking at the website had no idea it would cost to stroll

Three months ago I signed up for classmates.com. I chose the three month option. When I signed up for my three months I saw no where on the page that classmates.com would automatically renew my membership. I understood this to be my choice. Today I went online to check out my bank account only to see a $15.00 checkcard hold for classmates.com. I sent classmates.com a email telling them I did NOT authorize them to automatically take this money out of my account at the end of my three month membership and that I wanted my money back in my account.

They billed my Credit Card for 50.00 then 1.00 Now when I try to get online with them, they tell me to upgrade.

Classmates.com is charging my credit card company without my authorization. I have sent several emails, called my credit card company and even tried calling them as well. if you try calling classmates.com, you get an answering machine which is full so you therefore, cannot leave any messages. I have left classmates. com several emails to please discontinue my service, and they have not done so. Instead, they proceed to charge my credit card company. Please help.

Classmates.com is charging my credit card company without my authorization. I have sent several emails, called my credit card company and even tried calling them as well. if you try calling classmates.com, you get an answering machine which is full so you therefore, cannot leave any messages.

I signed up for,what i believed to be, a one time fee for 3 months of $15.00. They have been charging my account every 3 months this $15 and wish it to stop.

Like most others posted here, I too signed up for a limited 3 month membership while I was working on our high school class reunion. I DID NOT authorize any additional charges and have not had access to the account for many months now.

After a year as a gold member, classmates.com has me froze out of my home page. I've tried for hours to resolve this with thier help site and can't seem to get anyplace. So now I wish to remove myself and can't.

I signed up for a 3 month membership for $15 and later learned that it was an indefinitely long membership with automatic renewal. The 3 month was the billing cycle and not the length of the membership.

I subscribed for 1 year of service at $39.00 because that was the only way I could see people who were trying to contact me. 10 days after I signed up I had a charge on my bank account for $19.95 from At Home America. When I call the number listed I asked how they had gotten my credit card information. They proceded to tell me I agreed to it because I signed up for Classmates.com and I didn't cancel after the 7 day free period. I suposedly have terminated this service and I also immediatly canceled the Classmates.com service.

A former student from [my] High School enter onto the web site and posted 3 messages reporting a fight I had with other U.S. Marines. She copied the info from [a] Website, I did not give her permission to use that data. I reported it to Classmates.com and did not remove it, rather they removed me from the membership status. Any help will be appreciated. Semper Fi

I ordered a 1-time trial membership to their classmates searching services. 1 year later, (6/17/08) they automatically took another $39.00 out of my account. There is no wat to contact them. They will not remove me, my account info nor my bank info from their records. I want: 1) my money back. 2) my account closed immediately, 3) all my information removed from their computers.

I was organizing my 10-year and I signed up for a Gold Membership for $12.99 for three months. It turned out that if you read the fine print: It is actually $12.99 for EACH month. Plus, they assume you will want to renew every three months, and sign you up for a year! After that year, you are also automatcially renewed to continue.

I signed up for a trial membership for three-months. I did NOT authorize a automatic renewal. Recently my checking account was debited for another membership without my authorization or notification. I have search their website for information to find someone to discuss this with, but there is no contact information on their website. In addition, isn't it illegal in the state of California, for any company to keep your credit card/debit card info on file?

Classmates.com will not let me register or log in no matter which or what I try.

I am trying to get into my account and it says that my password is incorrect. the password i use is the same word i use for everything. I think this a a scheme. I just joined and am already getting problems. I want to cancel.

I just wish to quit classmates.

They continue with contracts,and do EFWD to remove money from my bank, Iv'e tried to cancel on line, but they take so long that my dialup goes off line. Again and again same

I thought I was done with classmates.com years ago, but today I realized that they weren't done with me. I found that they have been charging me for a gold membership at $15.00 every three months, and that has been going on for at least two cycles and possibly much more. I did not ever agree with paying a fee for being able to search for classmates and don't every remember authorizing it.

classmates.com took money out of my account without my permission. I found there phone number call this number & you can talk to a real person

I too was a sucker for the ol' autorenewal routine with the goldmember trial, although my losses are not quite as bad as previous entrants.

I received a bill for renewal of this account, which I rarely use. I have tried to cancel membership, but I must logon in order to do that. I am told I must log on and change billing option to manual. But I cannot lwith the information I am sent. I have tried for two days now and am completely frustrated. There is not phone number to contact anyone.

My complaint is the same as all the rest you see here. I authorized a ONE TIME PAYMENT of $15 from my checking account, and they continued to withdraw money every three months. I DID NOT authorize these transactions, and to top it all there is no contact information on the sight to cancel.

What happened to classmates.com? I can no longer access the site and they have my money!

Since I did not authorize the renewal, I emailed Classmate's customer service, relayig the fact that I did not wish to renew, nor did I request to renew my membership. A few minutes later, I received a response stating that there was wording above the Pay button when I initially joined, stating that I would automatically renew the membership. If this was the case, I would have gotten a membership here. Since I couldn't get any further with Classmates, I contacted my bank to dispute the charge.

I seem to have the same complaint as everyone else here! I discovered today that they had taken out $39.00 from my checking account for a renewal that I never initiated or OK'ed.

I signed up for Classmates.com and they took the entire years annual dues at once. Then, I get a $19.95 charge to my credit account, and then, another charge of $14.95. I read other consumer complaints about Shopping Essentials and CIC Triple Advantage who both of them showed up, exactly as other consumers reported taking the same amount out of my bank account ILLEGAL AND UNAUTHORIZED!

I signed up for the 3 month trial membership for classmates.com and I wouldn't be so upset I'm being charged automatically if the site was good. It is not user friendly AT ALL, can't send a message, the pictures are so small you can't even make them out, and theres absolutely no way to enlarge them so why even have them on there at all?

I signed up for a 3 month membership only with classmates. I understood that unless I renewed after 3 months my membership would cancel. I accepted these terms, and felt I would make a decision when the time came continue with the service, based on how I felt about the service being provided.

Okay I am too retaining a $15/month fee from classmates.com and I have missplaced my password, because I dont use it, so I ask them to send to me now I have probably done this about mm....30 times since last night till today at this time 1751 hrs, I have not got my password, so I go researching to find a phone number and again. NO FLIPPEN PHONE NUMBER! So I found this hoping for some help! Lets see, they took $15.00/month out for the 3 months so this month of course it has caused problems and now I am going to pay $37.00 per bounced check that I wrote! and we are looking at about 3 because you know it is the domino effect!

I signed up for a 3 month membership only and was put on an automatic renewal program, which I never agreed to and was never told about. I never received any notification about membership renewal coming up and that this was going to happen. They charged me anyway. I want my money back that was taken without my authorization.

I am upset with Classmates.com for taking money from people like myself for a Gold Membership. So far almost everyone I have emailed on Classmates have not read the email. it is obvious to me that the people are not receiving the emails because Classmates software doesn't work.

getting billed for a service not receiving. Money is being drawn from my checking account from them, and thinking along time ago discontinued their services.

I ordered a 1-time trial membership to their classmates searching services. I cancelled the same day. 1 year later, they automatically took another $39.00 out of my account. They will not remove me, my account info nor my Visa number from their records. I want: 1) my money back. 2) my account closed immediately, 3) all my information struck out of their computers.

I, too had my membership renewed without my knowledge. So I wrote I did not authorize a renewal. Please cancel the charge from April 2008. I do not use classmates enough to be charged $40 a year. It isn't worth it. Nobody that has claimed to be a contact or friend (all of 6 or 7) is anyone I care to contact or know.I tried to do this before but I couldn't get into the site because I didn't have my password until I had time to search for it.

You pay for three months then they charge you for Six. You try to dispute the charge and then they tell you you need to change your account settings to manual. Something they forgot to tell you the first time when you signed up. This company should be held accountable.

On my 3/08 bank statement there was a $15.00 charge that was charged as a CLASSMATES ONLINE PURCHASE which we did not authorize. Can you give me more information about this charge and how we can be either credited or send a reembursement. Thank you.

I signed up on a Web Sight called Classmates.com. I even paid for the gold plan to get more information. Their system runs you around in circles where you end up on the same page over and over. It asks for your screen name and password. Then it asks for my e-mail address and then they say it is already being used by someone else so you are back going around and around again.

Classmates sent an email to me to advise my 3 month membership will expire on June 10,2008. I sent a reply to their message stating that I wanted my membership cancelled effective June 10,2008 on the expiration date. I just received a message back from the Internet advisor stating that my message could not be delivered. This puzzles me to no end. They may just renew a membership automatically without my consent. I smell something wrong! Can you help me resolve this problem before it becomes a nightmare? Thank You.

can not get into site paid for 1 year gold membership and when i complain i get a generic message that does not answer my question

I ordered the 7day free trial,tried to cancel it but couldn't. I was charged $39.00 and have no clue for what!! After doing some research I found out the real name of the company, since there was no contact us number on the website.

I, too, signed up for only a 3 month membership for $15.00 and am now having trouble getting them to refund the 2nd $15.00 charge. I should never have trusted a site that does not list a 1-800 customer service number. CLASSMATES.COM IS JUST ANOTHER ONE OF MANY SCAMS ON THE WEB. BEWARE.

I am constantly being charged $15.00 for a service that I was once curious about and tried but then cancelled within 30 days. I cannot get in touch with them since there is no phone number to once again inform them to STOP CHARGING ME! It keeps asking for a password which I don't have one becuase I AM NOT A MEMBER! HELP!

This is supposed to be for graduating classes. Evidently you get no results with anything if you don't spend money to join. People supposedly involved with Classmates.com are listed. There is a name from my graduating class that I want removed from their contact list because he has passed away two years ago. I know this because he was my husband. I do not even know how his name would have even gotten on their list in the first place.

Thankfully, I never signed up for any service that costs something, but I did do the no-cost version. They would send me an email every few months or so, and it wasn't a big deal. But then, I got an email saying someone had signed my guestbook, so I checked. Someone I knew actually had, and we traded emails.

I never signed up for this site and I can never contact them becuse they don't offer it from their site unless you can access it. I never signed up for it so how can I know the password? I am still getting charged $39.00 from them. I need help.

Classmates renewed my membership automatically. I was a member, but do not want an automatic deduction from my account.

I signed up a year ago for a Gold Crown Membership. Right after I signed up I could no longer access my account. My login would not work. I e-mailed Classmates to please let me know what my login information is several times for a few months without any response. Two days ago I noticed a charge from them for another $39.00 for automatic renewal for an account I cannot even access to begin to attempt to cancel.

I noticed on my online bank account today that a $15.00 charge is pending for classmates.com I did sign up 3 months ago...but only for those 3 months. I in no way authorized this new charge and NEVER signed up for a renewal. I am contacting my bank to dispute this charge.

Signed up for 3 months. Did not click automatic renewal because I did not want it. Little did I know, I had to click it to cancel. They charged an additional $15 on my cc. Called and got a recording saying that if you were charged, it was because of this automatic renewal scam. Sure they got $15 out of me but lost my business and that of many others in the process.

I signed up for 3 month Gold membership. It was a trial offer. Yet, $15 was charged to my credit card, WITHOUT MY AUTHORIZATION, for a monthly fee. There is no way in which I can cancel this subscription. There is no one to call, no email contacts, and no where on the site to cancel. Tomorrow I am calling up the credit card company and having no more money charged to my account and alert them as it is fraudulent activity.

I signed up for 3 month Gold membership. It was a trial offer. Yet, $15 was charged to my credit card, WITHOUT MY AUTHORIZATION, for a monthly fee. There is no way in which I can cancel this subscription. There is no one to call, no email contacts, and no where on the site to cancel. Tomorrow I am calling up the credit card company and having no more money charged to my account and alert them as it is fraudulent activity.

I inadvertantly filled out form for membership before I found out the cost. Within an hour I began to attempt to reach the website and cancel my membership. I had no success in reaching whoever, wherever, whatever I could do to have cancellation accepted.

I was being charged the automatic renewal of $15 per 3 months without knowing how I enrolled. I called customer service today and they removed me. I won't know for another few months if they really did, but anyone frustrated with wasting their money should give it a shot.

Classmates.com deducted from my checking account without my permission. I have contacted them on three occasions and promised the money would be returned to my account. As of today, nothing has hpapened. I just visited a site devoted to persons who have been frauded by this organization. Is this not a federal offfcense?

Classmates.com deduted from my checking account without my permission. I have contacted them on three occasions and promised the money would be returned to my account. As of today, nothing has hpapened. I just visited a site devoted to persons who have been frauded by this organization. Is this not a federal offfcense? Please go to the web site for support of the enormous number of person who have experienced the same service.

I had once (quite a while ago) signed up for a 3-month trial with Classmates.com. What I AGREED to when I signed up, as I DID actually read the small print, was that IF I wanted to continue my contract with them after 3 months, I COULD choose to do so. I did not. They have NOW just this week...(MORE than 3 months later) charged me $15. Since I no longer reside in the US, I have to mail checks in USD to my family to deposit into my account for me, and as chance would have it, I did that last week, however it has not been received/deposited yet. As such, their $15 fee overdrafted my account, and I am now DAILY accruing overdraft fees! I am already about $50 in the hole from these people! AND to top it off (thank you for those who at least posted their phone number) I have to accrue the expense of an international phone call to solve this issue! UGH! This is ridiculous that companies are allowed to do this!

How does a person cancel their account. there is no information given on how to cancel. no email information.

Absolutely nothing I can do to unsubscribe. Drives me nuts.

overdraft fees in the 100's of dollars. cancellation of credit card

I have been trying to get my name removed from the classmates.com website. Although I have asked, I get no response, and recently I looked on the site, and it appears there is no 'contact us' link. I also noticed my brother who has been deceased for over ten years is listed as a contact. Not everyone thinks high school was the best time of their life, I want my name and my brother's name removed permanently. Thanks.

I signed up for a trial 3 month membership authorizing a one-time charge on my credit card. Classmates.com automatically renewed my membership without my permission and charged my credit card $15.00. I sent four emails to them canceling my membership to no avail. At this point, I am not so much concerned with getting my $15.00 as I am in wanting to make sure they don't take it upon themselves to automatically renew a membership I have no interest in whatsoever. Frankly, I do not trust them and want nothing to do with them and feel compromised knowing they have my credit card number.

I have been receiving emails from Classmates.com for years. I even receive them from schools I never attended. I never signed up for this service, never entered any school information and have emailed them numerous times asking to please be removed and no one acknowledges my emails or removes this information that fraudulently entered about me by someone other than myself. Please help. My husband is an attorney and I am about to have him file a formal complaint, but as I was searching for more information on this company, I found this site and thought I would start here.

I was contacted by Classmates saying that someone had signed my guestbook. I think I may have put my name into their database years ago when they first started. I responded to the email. They said that I couldn't see who had tried to contact me unless I joined. I figured that $15 wasn't that bad for three months, but apparently they automatically renew your membership. I don't remember seeing this. It turned out that the person who had signed the guestbook was someone who I had never heard of and who none of my friends seem to remember. I wondered if perhaps this person was paid to contact people. I know it was probably all legal, but I feel like I've been conned.

I want to delete and remove my name and email address from their accounts and also get a credit to my credit card. I also want to be removed from their account list listings. This should be done ASAP!

I was charged $15 by Classmates.com. I did not authorize them to charge my credit card. I have tried to contact them, but they will not respond to my emails.

My wife was trying to locate a classmate she had not seen or heard from for almost 40 years. I went on the internet to WHITE PAGES. With a minimal fee I was able to obtain her phone number, my wife called her and conversed for several hours.

I also signed up $15 for 3-months with classmates.com. After one month I cannot access my account and have repeatedly tried to contact them.

I received an email from classmates.com approx 3 months ago asking I wanted to try the Gold Membership for 3 months at a total cost of 15.00.

Once you enroll, Classmates automatically signs you up for automatic deduction. I thought I was signing up for a 3 month trial, but apparently it meant they'd take my money every 3 months.

I wanted to locate a person who graduated with me so I signed up for the info at $15 for three months, non-refundable. Of course, he was not listed.

Someone signed me up for this website without my permission. These sites have no screening process.

I signed up for a free trial of classmates. They emailed me a supposed registration/password in case I wanted to cancel my free trial but it's saying that it's invalid and it wont let me cancel. I don't want my name on there or my information on there any longer. Please help me out, for my safety and my family's safety. I have been trying since the day after I went on the website. It keeps sending me back and wont let me out. I think that's very unprofessional of them.

I have tried to unsubscribe, but was told that I had entered an invalid password. They sent me a password, which I repeatedly tried to enter and was continually told that it was invalid. I want to unsubscribe and not continue to pay for this service.

It is impossible to contact these people to cancel membership. I am billed annually $39.00 and want to cancel. Perhaps I should just cancel the credit card and take my chances with my credit report.

Classmates.com is absolutely the worst excuse for a CONTACT company that I have ever encountered. I WAS a GOLD Member for several years when suddenly I was unable to use my account. No matter how hard I tried I just could NOT get into my account and maintain my contacts. After numerous emails to correct the problem [all without ever receiving any help] I attempted to contact the customer service again and again. This company just does not respond to emails properly and will NOT provide a means to talk to a LIVE person. I can find no one who knows how to reach a real person. I finally just gave up and canceled my Gold Membership. I do NOT recommend this company and I will NOT ever use their service again.

When Classmates first started, they were GREAT. However... I found it harder and harder to locate old friends. What started out as an easy way to locate schools and friends turned into a nightmare. I had to call the main office and threaten legal action to get them to refund my account, after I had told them I did NOT want to re-new my membership. This site is now a JOKE! Stay away from it, at all costs!

CLASSMATES.COM has two profiles of me that are blank, and they provide no support other than your password. I am a stage four cancer patient who was a member three years ago, and was considering joining again. But they give no support, don't answer e-mails, and I joined for a year three years ago and never could access my messages except for one time in a year. This is not right that Classmates.com can do this to me, and I wonder how many times they do it to others. This site needs to be investigated.

I have not been happy with my Gold Card membership. I find it just this side of worthless. It tells me I have messages, or visitors, but doesn't let me see them. I've pretty much had it.

i was charged a $39 fee for a 1 year membership that i did not authorize. After complaining about the charge with numerous emails to no avail, I was sent as an option the $15 dollar three month option since WE do not give refunds....i was then charged $15 dollars as well as the $39....causing my checking to overdraft. And low and behold: no more replies from my emails to classmates.com.

My membership was renewed automatically last year in Oct. (2007). I did not want to continue my membership. I e-mailed them a message asking them who gave them the approval to renew? This is now going on my third month of being billed without authorization.

I changed e-mail providers a year ago to get away from the spam etc. from Classmates.com. Somehow, Classmates.com has my new e-mail address, and now I receive their spam, and others. They do not have contact information to send my request for them to stop, but they do have a system for their members (which I am NOT one) to sign in and whatever (close membership?). I believe Classmates.com is perpetuating their spam by having a burdensom system that does not allow us to officially notify them to stop.

I signed up for Classmates.com several years ago. They keep charging my credit card without my permission. I have sent them a letter of cancellation. I have not used their service for several years. How do I resolve this?

I signed up for Classmates.com,3 months ago. The payment looked like a one time deal and I was very careful about reading what I was signing up for. I did not see an AutoRenew info in there at all.

I took out a 3 month subscription to classmates.com. Now they took money out again without my permission for another 3 months, saying I asked for automatic renewal. No true.

I certainly wish I had seen this website before I ever signed up with Classmates! I did not authorize more than a 3 month/$15 trial and today there is another withdrawal of $15. They make it impossible to find them or unsubscribe.

I am attempting to unsubscribe to this service, but every time I access the link I get an error message that the page cannot be displayed.

I have been on Classmates for quite sometime. I tried to log on and found that I could not. Eventually I was allowed on but found that ALL but two of my messages received were gone. I had over 154 inquiries to my profile, and they are gone as well. I went off line and then tried again. I could not get on, as they kept requesting my password which I have not used in a long time. I wrote them and told them I did not remember my password. They then sent me a password that WAS NOT MINE and never has been. I used it and got online. All of my info was still missing. I have written them 3 times and told them of my problem, and they do not respond. I want ALL of my money back.

I cannot get this company to stop sending me mail. They do not accept "remove my name" or "unsubscribe" requests. I do not accept SPAM mail to my mailbox!

I tried the free trial, and I went to cancel online. I received an email saying they would cancel my membership, but they keep taking money out of my account. This has been for six months or longer. I don't access Classmates; I don't even remember my login.

Billing problems, they upgraded me to gold and charged me more without my authorization. It forced me to search for alternatives and I found myhighschoolforum.com and it's free.

I recently obtained a gold membership form Classmates. I updated my biography, posted pictures as they encouraged you to do. I logged onto the site today and the web page has been changed, it is not user friendly and the majority of my pictures are gone.

My observations: First, I never even considered the dating aspect of the site. For me it's been great to find old friends and be found. However, several years ago I also had been billed automatically for renewal, and contacted them to complain. But recently, I've realized that there seems to be something fishy about how they send you emails that if you pay for Gold membershipe,you can find out who the 2 or 3 or 4 people who've signed your address book are. After I paid, I saw that some unknown (maybe made up) person had signed four times, I wrote to complain about my suspicions of a scam. They wrote back and denied any such scam.

This past October I purchased the 3-month membership from Classmates as my 20 year reunion was nearing. I only wanted the membership for 3 months as I would not be needing it after that. Nowhere was I informed that my account would automatically renew after the 3 months, charging my bank account again and without authorization.

I signed up as a gold member and asked to be discontinued after one year. ClassMates continues to bill and deduct money from my checking account in spite of my request. In the fall or summer of 07 and now again 1/08. The yearly membership fee is now a few months fee. I cannot locate an option to withdraw within their system, so I sent them an e-mail last summer or fall asking for a refund. Now they have deducted $15.00 from my acct again in 1/08.

On 9/27/07 I bought a 3 month Gold package like everyone else. Nowhere was I informed that i was being auto enrolled in the auto renew program, nor was I given a choice or notifed my credit card information would be stored. Well today i find a new $15 charge on my credit card. I was not informed this was an auto renew program just that I was paying for 3 months the email receipt does not state this either. They really screwed me up cause I had just paid off this card and was closing it when I noticed the charge. Of course there is no way to contact them, i think i am going to tell the card it is a fraudulent charge.

My subcription is due to expire in 15 days. I got an e-mail from Classmates.com telling me to use a link provided to renew my membership at a discounted rate. The link did not work, so I called (425) 917-5005 & spoke with a very nice lady named Elaine.

BE WARNED! Classmates.com automatically charges your card if you sign-up. You have to physically opt-out. It is nearly impossible to find a phone number for these idiots! Thanks to someone on this website who gave posted it here (425-917-5005 option 2). They were not going to refund the $15 until I threatened to write a complaint to the BBB and the State Attorney General. I would encourage everyone to do this, as that is the only way to get the attention of these thieving companies.

I have tried talking to them but this has no effect on them, and they don't care. They have sex ads and sex and dating spam that is on this website. This offends me, and I'm tired of seeing this mess. Adds like See Quite Guys, See Cute Women. I guess they think that I'm gay or of an alternative lifestyle. I have brought this to their attention, and they could basically care less. Maybe with this complaint something will be dome. I am offended by the sex ads and dating spam and material that is allowed to remain on classmates. Classmates then should be labeled as a ** website, if they want to continue allowing this mess.

I joined classmates.com approximately one year ago. About six to eight months ago, I decided to cancel my membership with them. I followed all of the directions online to cancel my membership. Classmates.com then continued to take $15.00 from my bank account after the cancellation. I canceled it again after attempting to call the company (they have cleverly made it impossible to talk to a real person on their phone line). After several attempts to speak to a human being, I tried canceling my membership a second time via the internet after following their step by step cancellation instructions. It seemed to work for a couple of months, but today, I noticed they had decided to steal $15.00 from me again. I am not sure if it is some electronic loophole or some fine print they are concealing from me, but I am SICK AND TIRED of them essentially STEALING my money with no recourse.

I am another one who did not contract for recurring deductions from my bank account for gold membership to their website. They do not have a phone number to talk to someone and you do not get a timely response with e-mail. This is another one of those companys that are defrauding you by hiding the recurring clause in the fine print.

This problem is with classmates.com. I got my bank statment the other day and noticed they took $39.00 dollars out of my account at the bank and they had no permission to do such a thing. If I wanted to continue with them, it was up to me to let them know that. I tried to call them and never got a hold of anyone, it was a message machine that keeps giving the same prompting over and over again like a circle. So I called my bank and they recommended to stop what this company is doing was to close my card out and get a new one and that is what I did. Now they can never get into my account again, that is what I recommed for the people on this web sight that have had the same problem I have had. Close your card out and get a new one and then they can't get to your money because they will not have the right card numbers anymore.

My credit card was automatically charged a $15 in unauthorized charges. I could find absolutely no classmates.com contact information to call.

I am having problems unsubscribing. The link is constantly broken and there is no contact phone number listed. The help center is helpful in everything but unsubscribing. I have sent a few e-mails with the subject of unsubscribe me immediately They have not been responded.

Classmates.com is a rip off. I went the gold membership route so that I could contact old school friends. When I try to open the web site, all I get is pages of computer jargon. I'm paying for a service that I cannot use nor can I access the web so that I can complain. I wouldn't recommend anyone joining!

I authorized a 3-month membership with Classmates.com, but an additional membership was not authorized; yet they charged my credit card for the last 6 months.

Classmates has been taking money out of my account. Last summer I did sign up for period of 3 months for $15.00. NOWHERE did it say that I had to cancel my subscription if I did not want their service. I did NOT AUTHORIZE them to continue to take money out of my account. As far as I was concerned, their website is not worth the time or money to visit. When I discovered the money being withdrawn (which over-drafted my bank account), I went to the site and checked my account.

I applied for gold membership with classmates.com. Believe me when I say it's not worth the $15 every three months.

I applied for a Gold membership to classmates.com to find old high school buddies about 3 yrs a go. The fees are $39 a year; as of the last 2 yrs I have not been able to get on the site, and they keep charging my credit card every year. I tried to change my internet options on several occasions with no luck; then I tried to contact them to cancel my membership. There is no way to contact them because I can't log on. I tried to send e-mails with no luck ,and there are no phone numbers to call. My credit card will be charged every year if I cant resolve this. My only other option is to claim fraudulent charges with my credit card company. I'm out $78 and will have another $39 charge by January 2008 if I can't resolve this problem. Would appreciate any help.

I paid $69.00 US to register for the Classmates.com program. The original price was quoted as $35.00 Canadian. I find it difficult to believe how $35.00 translated to $69.00. Could you please check this out. It was paid on my Visa.

I got a gold membership last night. Not much difference, you don't get anything for your money.

My Visa card is being billed $15 every 3 months (July and October). In September I spoke to "Member Care" and was told I had no account with them and would have to dispute the charges with Visa.

I subscribed to a Gold Membership with Classmates.com. I have found that it is highly over-rated, and did not give me information that was too helpful. For instance, instead of listing the graduates from my particular class at a large high school in California, they listed the classes of 5 years altogether. Wading through that many names was highly unproductive.

Once Classmates.com has your credit card number, anything goes! Just try emailing or calling to get relief from their auto draft on your card! I've contacted Visa and Better Business, and will fight this one for their unauthorized charge on my credit card.

Signed up for classmates.com, and my credit card information was automatically transferred to ReservationRewards, and I was enrolled in the Reservation Rewards program. Looking through credit card records apparantly I had an existing account with this company for many years. The information that customer service had on record was that I was enrolled through a similiar offer from flowers.com. I was told a person only clicks on the link in an email sent out, to activate the account. By doing this customer service claims I agreed to their terms of service. This is unfair as a person then has to click on the link to unsubscribe to stop receiving email, which is how I caught that i was enrolled for something I had never authorized. Reservations reward had all my personal and credit card information. I use this credit card for everything I purchase, so a $7.00 fee can easily goes unnoticed.

I signed up for classmates.com only to find nothing. When I tried to cancel within three days there was no way to do it. Finally a week later I canceled only to find out there is no refund and no access to classmates.com What a rip off!

On two different occasions, I have requested via email, as the website say's to do, that my membership be canceled. They have been automatacly deducting from my account every three months $15.00. I recieved an email stating I have had more visitors sign my year book, when I logged in, in print above my name, it say's You have a free account. Upgrade to the Gold Membership for only $15.00 every 3 months. Well, I don't want the Gold Membership anymore! I told them 3 months ago to cancel it, and they took out the money anyway, AGAIN! It's unauthorized!

I signed up 05/10/07 for a 3 month membership @ $5 per month with the option to renew after three 3 months. I canceled my account with them on 06/08/07. Without my approval or knowledge, my debit card was charged $15 08/09/07.

I received a charge for a 3-month membership from Classmates.com. I found this strange since I had paid for a membership 3 months ago. I did not receive any e-mails asking if I wanted to renew my membership (which I do not).

I signed up for a 3 month membership @ $5 per month with the option to renew at the current membership level-another $15 for another 3 months. Without my approval or knowledge, my credit card was charged $45 for a 1 yr gold level account.I emailed member care and said to cancel my account, I did not join for 1 yr.

I had contacted Classmates.com to cancel my subscription 5 months prior to my renewal date and was told that it would be cancelled on July 12, 2007. On July 9, 2007, there was a charge from Classmates.com for $39 - three days before my renewal date. The phone number was listed on my transaction roster as 425-917-5000 so I called it and after being on hold for 15 minutes, I spoke with Crystal - she was pleasant and reviewed my account. She couldn't find any record of the 7/9/07 transaction and could see that my account had been changed to a 'manual' renewal.

I requested a cancellation last year and I thought it was over. Now I have another charge on my account. I want it to stop. Now, I went to the website to cancel and I cannot find any way of canceling. I cannot log on to search because I guess my account was cancelled last year. I cannot find a telephone number to call. I just want the charges to stop.

I too was signed up for what I thought was a 3 month subscription and was automatically billed for a year subscription without my permission. By the time I figured out what happened it caused 6 checks to overdraft costing me $380.00. My bank is not willing to help me out until they resolve the grievance.

I chose the free 7-day trial period. I attempted to contact them on the fourth day and there was no way to do so. They automatically put me in for $39, which was an amount for the year's subscription (if you didn't cancel before the end of the free trial). I'm being ripped off.

They have automatically charged me for a second year membership without even a warning that they would do this. When you call them they have a voicemail dedicated to this problem which immediately indicates that this is far from a unique problem. They talk about their apparent fine print which I don't ever recall ever receiving any indication of. I called them as soon as I saw the charge on my June Amex statement, but their recording says no refunds.

I signed up for a one year membership with Classmates.com and they charged my credit card for a second year without my authorization.

I have a one year Gold Member membership to Classmates.com that I paid. Now for the last two months every time I try to post something or do a search, I am booted off the internet. Not just Classmates. The whole internet. No, there is nothing wrong with my service. And every other website is fine. It's just Classmates. I expect a refund from this site and I will not join again.

I cannot get a hold of Classmates.com to cancel my membership. They keep automatically billing me and I don't remember my classmates e-mail or password. Please help!

I paid for classmates.com 2-23-07 for a year and now they took out for it again 5-26-07 without my consent.

I purchased a 3 month membership from Classmates.com. When the 3 months expired, they deducted another payment from my checking account without my permission. Also, during my membership period, every time I tried to access information, they said I had to purchase a membership that I already had.

I subscribed to what I thought was a 3 month trail to classmates.com. Unfortunately they have taken out for 9 months without my permission. This constant taking money out of my account is putting me in a bind.

I had a 3 month membership with classmates.com. When the membership ended, they renewed my membership without my consent and took the money out of my account. I couldn't find any number or any kind of link on their website to be connected to a person that I could talk to.

I sign up for just a 3 month membership only and they charged my credit card for another month without my permission or giving me that option. This is wrong!

Well, I did make the mistake of signing up for Classmates, but I NEVER would knowingly sign up for a travel outfit since my sister-in-law is a Travel Agent and she gets us all the good deals we can use.

I'm being billed for a service that I no longer use and do not want to continue using.

I received a notice through my email that a free 1 week trial for classmate’s gold was available. I accepted the offer through the email. I attempted to log in to my account through the standard login page for classmates and was told my password was invalid. I have requested that the password be sent to me on numerous occasions and followed all the instructions given by classmates' website. I have yet to receive the email with the password; I have received no response to my emails from classmates or United online.

I signed up for the gold member service a year ago and I am now getting a 39.00 renewal charge which I never authorized and I did not sign up for any automatic renewal. Its unfortunate that since the service can't meet the needs or compete with other cheaper and more useful service this company has to resort to underhanded tactics as these. Ultimately in my eyes this company has lost any credibility.

I set up a Gold account that would NOT renew. I specifically put manual for renewal. They billed my credit card anyway before the time period I paid for was even up.

I always sign up for just 3 months at $15. For some reason they took out $39 instead.

I signed up for a 1 year Gold membership with Classmates. I have hardly used it at all and had no intention of renewing my membership, but while viewing my bank transactions I noticed $39.00 had been withdrawn from my account by Classmates. I DID NOT and WOULD NOT authorize this payment. I am in the process of moving and need every dollar that I have in my account right now. I did not receive any notice that the money was going to be taken and I have not received any receipt for the money that was taken!!

I had signed up for Classmates.com and did not intend to renew but was automatically renewed i searched for a long time for contact info. i sent several emails to their help desk but received no response. i finally did get a call into their offices, but they have not stopped the payments. That has been more than 9 moths ago. They are stealing my money.

Over a year ago I sent this GD company a notice that I wanted my account closed and stop taking money out of my bank account. They said they would send it free. I still don't want the **. They have stolen out of my back account almost $100. with another this month for $9.00. If you ever talk to the **, tell Them they are GD crooks and stop.

I have twice been billed on CC for unauthorized renewal fee. This is blatant misuse of my CC number which they were given once over the internet to initially join.

Classmates.com charged my account 1 year later with a renewal fee for $39 that I did not authorize. After googling the site and reading the complaints,I decided to join the crew and make my complaint public. I called a phone number that was listed by Paige and all you get is a long winded message stating I had agreed about the renewal in the agreement terms they provided to me and how to cancel membership. I contacted my bank and they will either just refund the $39 or it will go into dispute. I was told they will probably just refund it to me since it is a small amount.

I agreed to sign up for membership for one month (August 2006) and have it charged to my credit card. Since then, classmates.com has automatically charged my account (every 3 months) without my consent. On my account membership I selected manual payment--so I would not be automatically billed. There is no phone number or e-mail address given on the web site with whom you can contact.

I have spent the last 2 hours on the computer just trying to find a telephone number to contact someone at classmates.com since they will not accept emails . Finally I read Paige's complaint (from San Antonio) and got all that information I needed.

They have charged my credit card $39.00, however, I cancelled my membership six months ago. When you call them all you get is a recording.

ClassMates.com has no clear way to get them to stop sending me their unsolicited stuff. It takes time to delete all the stuff they send. I want to stop getting their mail!

I sent an email to them to cancell my classmates.com at least 8 months ago because I was charged something like 40 dollars at first and then 15 a month ever since and I want my money back. I have not been able to find a phone number or contact for them

A $59 charge showed up on the my credit card from the above company. I had been on the internet to this site classmates.com but had been told only a $2.99 charge was to be put on my credit card. I was just browsing trying to find a lost friend. When I called the given number appearing on my credit card, I got a recording telling me there would be automatic renewals of this charge if I didn't follow instructions to change my renewal to manual. When I attempted to do this, it asked for a password to enter that I did not have.

A $39.00 charge was added to my credit card with out my approval. i want it removed and my name removed from class mates.com

Upon viewing my credit card statement, I noticed that I'd been charged $39.00 from Classmates.com. I had NOT agreed to an automatic payment. Although I was able to remove the automatic payment, I was not able to find any phone number or email contact info for Classmates.com. Upon calling my credit card company to file an investigation and to have the charge removed, they gave me the phone number for Classmates! Obviously Classmates problems are not new to credit card companies. Upon calling Classmates, I dialed the extension pertaining to credit card charges whereupon I heard a message stating that I had been informed that the service agreement included information that there would be an automatic renewal. I find their practice deceitful and shameful.

Same story as the other hundreds. Simply keep getting billed on my cc: with renewal fees for Classmates.com Another $39, and I cannot get them to stop or cancel my membership. There needs to be somehow a class action lawsuit or 60 Minutes expose. Good thing I am not a violent individual, or I'd be after them.

I got burned with Classmates.com as well. I did get their phone number 425-917-5000. Apparently, when we originally sign up, they have us down as automatic renewal. If you want to remove yourself, you have to go in under My Account and then click on the word automatic then click Yes, you want to remove automatic. It will put you down as manual. However, you cannot cancel and get your money back -- they just renewed me today, so I'm stuck for another 12 months.

I signed up for Classmates.com's three month trial membership ($15)over the summer (2006). From they way their membership was presented I was lead to believe that this would be exactly what they said, a 3 month subscription that could be canceled anytime. No direct mention was made by them that they would automatically renew (by charging my credit card) my membership.

I have emailed member care for this website and asked to be removed, unsubscribe, and told them to stop using my credit card but I just can not seem to get them to stop emailing and billing me. I have also gone into their website and unsubscribed, cancelled membership etc going back to March, 2005 and today I got another message about my membership.