Classmates.com

Classmates.com Reviews

Classmates.com formerly Memory Lane

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Page 1 Reviews 0 - 10
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Reviewed Sept. 13, 2023

I check my Credit card online just about everyday. I noticed yesterday a charge on my CC of $60.00 from Classmates.com. I have never signed up for Classmates. Went back 2 years worth of records on my CC to be sure that I had not. I called Classmates immediately. I told the lady who answered the phone I never authorized this charge. She just kept repeating "We don't give refunds", "We don't give refunds", "We don't give refunds"....

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Reviewed Aug. 25, 2023

It is not free. Why did the ad just state from the beginning this review will cost you money? Shame on them Misleading to say the least. I was looking for my first high school sweetheart back in 1964.

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    Reviewed Aug. 23, 2023

    Nothing about this operation appears legit. Their canned response to every issue is essentially, "This was covered in the paragraphs of fine print, legal mumbo-jumbo that comes with nearly every consumer product and it's your fault if you failed to read or understand it.". That language settles all disputes, in their minds. My opinion: Steer clear!

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    Reviewed Aug. 22, 2023

    I received an offer for 3 months of service for $10, this was not a trial, it was for 3 months only, nowhere in the offer was auto renewal stated!!! Three months later I received an email from PayPal that I had been charged $21.60! I completed online forms and made phones and requested return calls because of the wait and no one call or responded to online forms. I called to say and remained on the line and spoke with someone that stated his name was Jacob. I explained the situation and he just provided a "canned" response (I am sure that he says the same thing all day long). They stand by their no refund policy! He should have just said, "You, like so many have been ripped off, thanks for paying me!"

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    Reviewed Aug. 20, 2023

    I don't believe any actual humans work for this site. The emails I never requested say to log in to my account to unsubscribe, but when I click "forgot password" it tells me that the email address it sends mail to regularly is not in their system. The help page takes me in an endless loop. Read the information about this site on Wikipedia, and whatever you do, do not give them your email.

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    Reviewed Aug. 11, 2023

    Don’t mess with them at all. I don’t even remember signing up for an annual subscription but here I am haven’t touched the site in almost a year getting charged out of the blue. "Oh you report it on 6am it renews, ohhh well we don’t care. We’re still keeping your money." Dispute, Dispute, Dispute! Your whole company and site is nothing but ONE BIG scam! You must feel so proud to work there with those nefarious dealings.

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    Classmates.com
    Response from Classmates.com

    Thank you for taking the time to provide this review. Please visit https://help.classmates.com/hc/en-us/articles/15833429432461-What-is-the-Classmates-com-Refund-Policy- to review information regarding automatic renewal. If you believe you have been charged in error please reach out to our support team so we can look into this further for you : https://help.classmates.com/hc/en-us/requests/new

    Reviewed Aug. 7, 2023

    I originally signed up with this site to look for an old friend. I found him on Facebook not Classmates. This Classmates has a horrible refund policy. Classmates charged my account in July 23, 2023. I tried getting a refund August 7, 2023. But was refused. Even though I will not be using this site! A real RIP OFF!! They said I have another 2 years (2025) on a site I don't use, services not rendered!! Buyer beware!! RIP OFF!!!!

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    Classmates.com
    Response from Classmates.com

    Thank you for taking the time to provide this review. Please visit https://help.classmates.com/hc/en-us/articles/15833429432461-What-is-the-Classmates-com-Refund-Policy- to review information regarding automatic renewal. If you believe you have been charged in error please reach out to our support team so we can look into this further for you : https://help.classmates.com/hc/en-us/requests/new

    Reviewed Aug. 5, 2023

    First, when someone that you actually went to school, starting in elementary school, visits your profile more than a dozen times, including FOUR TIMES IN 8 DAYS, one who imagine that they would want to make contact with you, rather than just "visit your profile." Second, when you receive an email that asks you, "Did you see this photo?" or "Do You Recognize This Person?" (or the like) and you click on the website's link AND IT'S THE SAME PHOTO THAT YOU'VE SEEN TIME AND TIME AGAIN... I contacted the website about a week ago and haven't received a response to date. In my opinion, it's a website of bots, run by bots and does its best to play on your emotions. Complete and utter rubbish.

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    Response from Classmates.com

    We are sorry to hear you did not enjoy your experience with Classmates. Please reach out to our Member Care Team for further assistance with your concerns: https://help.classmates.com/hc/en-us/requests/new

    Reviewed Aug. 1, 2023

    Classmates has a no refund policy and will automatically renew paid subscriptions at double the original price. Even if reported immediately, they will not refund anything for the unused subscription. Make sure autorenewal is turned off in your account profile or you will be scammed. It is not worth the paid subscription in the first place. Avoid classmates.com. Facebook is a much better way to connect with old friends.

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    Response from Classmates.com

    Thank you for taking the time to provide this review. Please visit https://help.classmates.com/hc/en-us/articles/15833429432461-What-is-the-Classmates-com-Refund-Policy- to review information regarding automatic renewal. If you believe you have been charged in error please reach out to our support team so we can look into this further for you : https://help.classmates.com/hc/en-us/requests/new

    Reviewed July 21, 2023

    I have been with them now for 13 years. In that time, I have seen all kinds of anomalies and nefarious practices of these people. Everything from Classmates allowing Realtors to list, buy and sell on their website ( free of charge while the rest of us members pay for the service), to placing the names of the deceased on their lists, to allowing members 2 and sometimes 3 separate profiles, to falsely telling their members that they received a visit from another classmate to only find out that no one was there and that the number of classmates that you had visited you, has somehow been erased by 2, 3 or 5 members? On top of that yet, I will get notices that someone has updated their profile or provided a new picture, when in fact, it's the old picture that was used 15 years ago when they started.

    In addition to this, many of the members are deceased but yet they are treating that person's profile, like they are still alive.

    One former classmate is using this "Classmates.com site" as a free vehicle for selling his real estate. Classmates management is stating that it's okay. So I asked them if I could go on and sell boats, old cars, plants, or my collection of socks or tea cups.? Is it all okay? What Classmates have done, is turned their "school gathering" website into an online flea market. When a member is allowed to post 150 pictures of houses that he is selling or has sold, or would love to sell, then this has nothing to do with classmate connections as it is a free forum to advertise and clutter up the site. These practices are shameful and should stopped at once. Last but not least, there is no Managers or Supervisors to speak with at Classmates. None. No one in charge.

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    Response from Classmates.com

    We are sorry to hear you did not enjoy your experience with Classmates. Please reach out to our Member Care Team for further assistance with your concerns: https://help.classmates.com/hc/en-us/requests/new

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    Classmates.com Company Information

    Company Name:
    Classmates.com
    Formerly Named:
    Memory Lane
    Website:
    www.classmates.com