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Classmates.com

Classmates.com formerly Memory Lane

Classmates.com
Overall Satisfaction Rating 1.23/5
  • 5 stars
    8
  • 4 stars
    3
  • 3 stars
    15
  • 2 stars
    44
  • 1 stars
    435
Based on 505 ratings
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    Classmates.com Reviews

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    Page 1 Reviews 0 - 10
    Rated with 1 star
    Verified Reviewer
    Original review: May 14, 2020

    I never bothered paying to sign up for their "advanced" features. But almost immediately after signing up with them, I found my spam escalating. In the maybe 2 months I've 'been with them', it has more than doubled.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 5, 2020

    Always go to the store and purchase a prepaid credit card to sign up for this. It will cost you about $5 to purchase a card but then they cannot automatic renew your subscription. Because they will try! Read other reviews. Just purchase a $25 card and sign up, then promptly use up balance on something else. Well worth it!

    6 people found this review helpful

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      Rated with 1 star
      Verified Reviewer
      Original review: May 4, 2020

      This company will show you purchasing one thing and send you something else. They also will tell you it is a reprint and it looks like a book from the 1920's. The quality is poor and shows they need up to date equipment. I only wanted them to send me the correct year book. I even offered to pay for shipping back to them and Peggy said, "It is yours, you have to keep it. We don't do returns." I wasn't returning it, it was an exchange. Return is getting your money back.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: April 18, 2020

      When It came time for my 50-year high school reunion this summer, Classmates.com sent me an e-mail indicating that I could be included on the listing of 1969 high school graduates. Never went to the reunion, never purchased ANY merchandise from classmates.com. The class reunion was last summer. I did not go, NOR HAVE I EVER PURCHASED ANY ITEM FROM CLASSMATES.COM.

      This month--April 2020-- I have received four (4) notices from my credit card company Capital One that "Your PCH*classmates.com purchase was declined because you previously locked your card: Declined Purchase Details: ... $72.00." Each of the four e-mail notices has a different date: 04/04/2020, 04/10/2020, 04/16/2020, 04/26/2020. I BLOCKED my Capital One card months ago--I'm glad I did-- and I have never charged anything on that card thereafter.

      This has to stop: PCH*Classmates.com or some representative there in is attempting to charge my blocked card. This is a criminal act. I have tried to reach Capital One Fraud Activities throughout this month; the wait is one-hour+, but in fact much longer. I will continue to attempt to reach them. It seems I'll simply have to close--rather than block--my account with Capital One. I noticed I'm not the only person who has received fraud charges from classmates.com. If there is any way I can assist you or provide you with more information, please let me know. Thank you for your ongoing work. Sincerely, M. C. **.

      Read full review
      9 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 15, 2020

      I tried Classmates.com for 1 month in November 2019. I didn't like it so I canceled my subscription. Now 2 months later they are charging me again. These people are desperate and can't be trusted. I tried to cancel again and now there is no option to cancel. I emailed them and told them to cancel me again so they emailed me back and said we will cancel your free subscription. If it's a free subscription I have why are they charging me???

      30 people found this review helpful
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      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 31, 2020

      After my dad passed away I ordered a copy of his high school yearbook. I thought it would be a nice keepsake. To be fair Classmates.com does indicate that the yearbook will be a reprint. What I expected and what I got were worlds apart. Blurry pictures and most of them tiny. There were 11 blank pages. I remember my dad's yearbook and this "reprint" is a horribly weak effort. And the cost? Only $99. When I emailed my concerns what I got back was, "we told you it was a reprint, thanks for understanding." My understanding is that I got a cheap money-grab representation of my dad's past.

      Joseph

      Read full review
      22 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 20, 2020

      I have similar experience. Recently been charged 72.00 automatic renewal after 36 months when I have not had access to information on the Classmates site since early 2019. Beware of the agreement statement. Further the site is not worth the money anyway. It's a big "come on" with promotional email like "guess who is checking you out". Most schools now have their own Facebook page where you can interact with your former classmates. When challenged Classmates comes up with that agreement statement. So beware..the customer service is terrible. I keep getting emails how to cancel subscription but no answer to the issue, that is, the refund of 72.00. It's just not worth the further headache.

      I should have checked out the reviews; I am more vigilant about ratings and reviews today but back in 2017 I was unaware. Please please do not subscribe or use the company. If you do at discounted rate be sure to go back in to accounts and cancel your subscription. Additionally I was told (after I made a complaint to BBB) there was 2 accounts. Be vigilant when using this site. Also if you use PayPal close any automatic payments so a company like this cannot come back years later and charge your account.

      Read full review
      20 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: Nov. 27, 2019

      I am so disappointed and angry at Classmates.com. I joined last summer and paid the $7.50 for a 90 day membership just to look at my old yearbooks. I did NOT sign up for automatic renewal yet I just found 2 additional charges on my debit card from them, one in Aug for $15 and one yesterday for $18. I tried to log into my account to see what's going on and it wouldn't accept my login even though it was auto-filled in chrome. I tried to use the forgot password option but the site says they have no record of an account for my email address, even though it's the same one they inundate with multiple emails per week about new messages and visits to my profile. I tried clicking the profile link in one of the emails and magically logged me in, but the messages were only more spam from them asking me to sign up for a paid membership. This confirms that I do NOT Have a paid membership with them, yet they're still taking money from my card! Just... what?

      I went to the account section to try and shut down my entire profile and wouldn't you know, the site then logged me out and wouldn't let me log in again. Can't have people cancelling their memberships, I guess. I tried contacting them via the form on their site about the charges and no surprise, I didn't get a response. This company is a full blown scam. I've disputed the charges with my bank and had to get a new debit card. Let's hope they don't somehow get ahold of my new card number, if I see any more charges from them I will be contacting a lawyer. Yes, I am petty enough to sue over this. This is fraud and theft, plain and simple. My bank was able to find a contact number for them, if anyone else needs it it's 206-301-5900. I haven't called yet but I have a feeling I'll get no answer or the same run-around others have gotten.

      Read full review
      41 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Nov. 22, 2019

      Had been a member for a couple of years, off and on. They would tell you that you had a new message in order to get you to sign up again. So I did, but it ended up being a message I'd already received, and read. The last straw! They sent me a message from an old high school friend who passed away 7 years before the "message". Total scam!!

      34 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 10, 2019

      Stay away from this site. The owner or owners are greasier than maggot puke. Delete all records you have for this con and check your PayPal and credit card accounts to remove Classmates.com. This website will take your money and the site may function for a day or so then disappears.

      25 people found this review helpful
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      Classmates.com Company Information

      Company Name:
      Classmates.com
      Formerly Named:
      Memory Lane
      Website:
      www.classmates.com