RushCard Reviews

On 10/25/2017 my entire paycheck was stolen from my account by hackers. I had my ATM in my possession the entire time but somehow RUSHCARD's security against hackers is not strong enough and my money was stolen. Upon trying to file my dispute of the charges on my account, I must note that it was the most horrible experience to be transferred to a recorded line when dealing with such a sensitive issue. RushCard uses an offshore customer contact center located in the Philippines and the customer service agents are like robots. I tried to explain my situation and there was no emotional support toward the fact that RUSHCARD allowed some hackers to take my money. I have been a customer since 2013 and today I must state I am thoroughly DISAPPOINTED and will be closing my account once my money is returned.

I’ve been with Rushcard for a while and get daily updates from them. It helps me to know what I actually have as far as available funds and how to go about the rest of my week or a day, as opposed to just possibly trying to guess and think what I might actually have. With my direct deposit, my money gets deposited early. Sometimes it goes on a day and a couple of times, it used to go on two days early. That helps if I go on trips. Most people go on trips on Thursdays or Fridays and I don’t want to wait until Friday and hope my money goes on there.

I’ve had Rushcard for over 10 years and it’s great. I use it to pay bills and make online purchases. It’s convenient and very easy to do direct deposit. Also, the customer service reps were fine when I spoke with them.

I’ve been using RushCard some years now. My deposit should’ve posted last night and it still hasn’t. It’s impossible to get someone on the line to see what’s going on. Thinking about dropping y’all after this! I’m very upset! I have bills to pay this morning.

I've had Rushcard for quite a few years and I keep it to handle my internet purchases and use five to eight times a month to pay things online. I donate to Shriners and to St. Jude's and it’s taken out monthly. I don't maintain a large balance with it. I use it mainly for safety. The benefit is I haven’t been hacked. I've got bank accounts elsewhere and I have a lot more money in them but I do very few transactions. I pay cash for everything that’s why I don’t use credit cards.

I'm very disappointed in my RushCard experience and will more than likely be changing to another Debit card. After having my account hacked and not receiving my money on the expected date, I'm having a very hard time setting up my account. After being told that the pnone number I was using wasn't my primary number and that I should use my email address, well now, I'm not receiving the proper info in my email. This 8 year experience has turned into a nightmare.

I requested for a new card which I didnt get because they have my wrong address. I dont have an online acct to change my address and I cant set up one without my card info which is stupid. All my money on my card I have direct deposit from my job. Each check now I have to wait 24-48 after I fax my identity then wait another 5-10 days for a new card or I have to pay 30 dollars to get it expedited to a duplicate address.

Hi, RushCard has been very useful. I use it all the time. Having some of my paycheck post 2 days early makes it great. I would recommend it to all my friends and family. Sad to say I didn't see RushCard available at the store where I found it originally. I would be happy to know where to get them still. I have a friend and I would get one for each of my kids. Thanks RushCard (Chase).

I ordered the black RushCard with gold writing. I had it for barely a month and rarely used it then the writing faded off. After talking with reps multiple times about this not being my fault and a card defect all they offered was a replacement card for a fee. I finally ordered (different) style of card, and was sent the same exact card and they had the nerve to try and charge me again and that is totally unacceptable.

I've had RushCard for years and had a good experience with it so far. I do online purchases and pay some bills with it. The direct deposit is really convenient since I don't have to worry about cashing a check and then putting the money on the card. It just goes on automatically. One of the things that I liked about it is that I get my deposit earlier, so I do my bills around that. It’s one of the best features of RushCard. I also like the fact that there's no overdraft. Whatever I have is what I have. Plus, their team has always helped. I would definitely recommend them.

I love my RushCard. It has came in handy. I couldn't get a checking account and needed something for direct deposit and I decided to go with RushCard and it has been a blessing ever since. The check cashing feature as well and the other features are amazing and I'm very satisfied.

I have rarely ever have a problem. When I do I call them or email them and by the next day it's fixed! I get my direct deposit a day ahead of my coworkers. I feel like RushCard stays on top of the Game!! I can't wait to hear if they will be doing the chip cards! Thanks RushCard!!

I’ve been a RushCard member for almost 14 year. I love getting my paycheck on time or most months 2 days early. I support ** owned business! I am able to use to RushCard wherever I travel, I can rent a car with my RushCard with Alamo rental, I can make hotel reservations. There are many MoneyPass ATMs in my area.

Very unhappy that I can't seem to get a new card shipped out to me!! The card is very old and beat up and does not scan sometimes!! If I cannot get a new card soon I will be forced to cancel my account.

I am satisfied with my RushCard so far, this is the option I use to get money to my sister by transfer. Hopefully some new features will be added in the future. Also thankful that my current card doesn't have the chip because it still has glitches.

I like RushCard because you get your deposit faster. But the only problem is when you do a dispute it takes 90 days and you cannot use your routing and account number to withdraw like a bank. A lot of companies consider RushCard a gift card and not a debit like a bank card.

Very poor customer service. No resolution at all for ONLY getting specific email and texts alerts as my preferences! I have set my preferences online at website AND complained to customer service that I DO NOT WANT OFFERS or anything else but my alerts for my purchases. I even "escalated" and still get offers almost everyday!

Always willing to helpful. Never had a bad experience with RushCard. Excellent customer service. I really like getting paid two days early. It really helps me managed my bills. I just love RushCard. I just want to thank them for all you for your customers.

I had RushCard for seven years now and I have three accounts. Everything is great, never had any problems. My only down side would be that after seven years I've never won anything. It would be nice to show more customer appreciation with small things.

I've been using RushCard for 8 years. For the most part I'm happy. Aside from the 2016 incident that affected millions, and the occasional delay in deposits being entered into my account, or balances shown not being accurate (like today), I am fairly happy with RushCard.

Don't like the way the representative help with speaking to people when they're trying to help them. Representatives do not treat customers right when they're speaking to them, they undermined them. Don't I make them feel like they don't know what they're talking about or tell them they can't do what they want to do with their own money.

I hate RushCard so much, the CUSTOMER SERVICE is dreadful. They take money out of my account when I don't authorize. They have no way of helping you get your money back, they recently made a way to do that takes 90 days... I had RushCard when they froze everyone's account. First I couldn't pay for heat and hot water then I got evicted. RushCard is the worst choice I ever made.

I have had this Rushcard account @ 10 years or more. I use it for direct deposit. I have given cards to my kids so I can easily transfer funds. I had my account hacked @ 10 years ago and it was handled immediately.

Simply like being able to access my funds on Wednesday. Only thing I don't like it is hard to access a live person to speak with when you do have issues. When funds have been late you can't question. When you have a question about something pending too long. It's hard to get through.

I am satisfied with my RushCard account. The only thing I do not like that you started off with cashback rewards and then changed it to nothing. Just give the people something back once in a while. I have been with RushCard almost 10 years and get no rewards. Not able to even overdraft $1. Just show your loyal customers some appreciation.

I've had my gov't benefits direct deposited since 2008 and love how my Rushcard pays out... Well there was an problem thru SSA and my funds were to be routed to another account... A NO NO!!! Got it reversed back and hoping I'm in the we standing as before!!!

I was a loyal customer with Rushcard since 2005, in October 2017 my account was closed without notice and I received a check in the mail with the remaining funds that was in my account. I called to see why they closed my account and was only advised Rushcard no longer wanted to do business with me! Totally shocked. No reason given but they closed my account.

This is a great alternative to a regular checking account but it doesn't reflect on our credit report in a positive manner. So I may have to leave RushCard and it doesn't work with most apps like uber or Apple Pay. If you guys could fix these issues it would be great.

I am completely disappointed in RushCard's customer services and the direction its taken. Some representatives are rude and one even hung up on me and all refused to provide your corporate number. My fiance and I are on the verge of canceling our account altogether and would like to speak with someone outside of customer service to address an issue that still hasn't been resolved. Thank you.

When RushCard was with Bancorp... I used to receive my direct deposit early. Since switching to MetaBank... I receive my pay later or on my actual payday. I still enjoy RushCard. I just wish I could win one of your contest. A bonus is needed right now.

I have been trying to get a transfer of my account for over a year. When I call I only get told that I can go online and stop it, but when I do there is no drop down to allow it. Never has been dealt with. I also show no record of my account on my credit, which I thought the RushCard did. But overall, I appreciate the convenience of the card.

The card is great. I've been a member for quite some time now and had no problems. Just with the sweepstakes seems like Louisiana get looked over. I haven't seen a winner here yet. I had someone trying to steal my information and Rushcard called me immediately and corrected the problems. Sent out a new card very fast!

Everyone got a little bit of money from the mess up you guys did on the Rushcards but me and on top of the fact that you guys kept taking money from me. I understand some fees but most of them where uncalled for and I didn't get reimbursed for anything ever. Just sad. I've been with Rushcard for a very long time but not anymore. Yes I called most of the time to report the mess ups and still got nowhere. So yes I'm giving you guys a thumbs down and almost all my friends said they're leaving as well because they don't want it to happen to them. Goodbye Rushcard.

Rushcard is convenient, but the people that live in North Carolina are never winners in the contest. I have been with Rushcard seven years and never win anything. I love when my check comes early but appreciation is due.

I am a RushCard member for the last 3 years because I get my pay 3 days earlier. My load use to post at 12 p.m. on Tuesday, but now it post at 10 p.m. and I'm really upset. Thinking about going to NetSpend soon.

I have been a member since 2006. On 10/03/17, I got a deposit of my payroll and I have been a member since 2006. I went to a First Tennessee Bank ATM to withdraw 200.00 from it. When I inserted my card and asked for the amount the screen quickly read, "Transaction has been cancelled". So, I thought, well maybe I did something wrong. So, I inserted the card and tried to get the amount again. I got the same error message and no money or receipt came from the ATM. I called FTB and was informed to dispute the amount with my bank. So, I called Rush and was told to wait until the transaction was not reading pending and callback for the dispute. Shortly, after on the same day, I called to put in a dispute for this amount. This money was supposed to be used for my rent. Me and my kids could be evicted because Rush refuses to put my money back on the card.

I've had RushCard for several years. My interactions with their team were all good. However, if there are experiences with technical issues, I suggest they answer the phone number to call in.

It's been 75 days and RushCard failed to refund my money. I even had the merchant on the line who stated they refunded the money to RushCard and they still refused to credit my account. Customer service and dispute team are very unprofessional and no help. I'm pissed.

I am so frustrated and annoyed by the rude treatment I have received recently from RushCard. I have had a RushCard for 12 years and this absolutely is unacceptable. I had TWO Amazon Prime memberships authorized on my card for $99 each. When I called and told them it was doubly authorized I was told by Amazon it was a mistake by RushCard. RushCard told me it was a mistake by Amazon. I DON'T REALLY CARE whose mistake. I just want it fixed. I was told by RushCard because the two transactions were 30 minutes apart that couldn't assume it was the same charge.

I have had RushCard for about 3 months. I have never swiped the card not one time in any transaction. I have deposited $70 on the card so far and only spent 30 of it myself. The rest of they took for so-called fees that are supposed to be one time fees. Mind you I've never slipped the card in any place of business. I've used it twice online and it's still costing me more money than I spent. I've contacted the customer service department.

It was eight years ago when I first heard about RushCard and I’ve had it for quite some time. The service is cool and the process is convenient. I use the direct deposit frequently and I pay bills or make online purchases all the time using RushCard but I hate calling them. It is frustrating when you have a person that has a thick accent and is hard to understand. They hire the cheapest labor that they can get. Also, they have numbers attached to our account because when someone uses my phone to call their RushCard, they automatically give them my information. They didn’t consider that some people use other people's phone.

I have been a Rushcard holder for more than 4 years. I saw their TV commercial and at that time, I just wanted the extra card instead of my bank debit card. Basically, I use it for lunch card. And it's also convenient to pay my bills online because it has a Visa or MasterCard logo. So far, I have only used the direct deposit option. I just wish there was an easier way to reload, like being able to transfer from your bank directly to the Rushcard, instead of going through a third-party. Because at the moment, you need to load another card to put it on Rushcard, or go to Walmart and load it. And that's inconvenient. I only got to interact with their team to stop the dollar swipe-thing where every time you swipe they charge you a dollar because they charged me $4.95 a month.

Rushcard has good benefits and their customer service is pretty good. I only had one big issue with when my money didn't post on time. I spoke to them and they did pretty well. The system was updating and it didn't update like I was expecting an update. Instead of posting like in the morning, they ended up posting late that evening. That was really nice. It's very convenient to go out and go to ATM near my home and use it at any store online. I recommended friends and family to it and they're using Rushcard also.

I have been a RushCard member since 2007. Today I tried to file a claim for a company that robbed me of $91.08. I called RushCard and they said they can't do ANYTHING! I feel robbed! I don't understand why I can't file a claim on a bogus company and that the prepaid company all my money has been going to for 10 years refused to help me! I will be closing my RushCard and getting a real bank. At least with a real bank I can get help! How can RushCard pick and choose who can file a claim and who can't? I work hard for my money!

I get paid a few days early when RushCard works properly which is always a plus. I like that what you have is what you have and you're not going to get an overdraft. The money comes out right then and there so it’s not a situation to where there’s a delay and you calculate and think that you have more when you really don’t. I do direct deposit and use RushCard all the time to do online purchases and it's definitely convenient. But if I have an emergency situation or have a bill due, it’s such a hassle sometimes to try to get through as far as phone support. Also, when you go on the forums online, they would say to give them a call. It’s been like that since I had the card and that's their downfall. There were some rough times and I was on hold for an hour. Although RushCard is not going to get it perfect every single time, they've been consistent for the most part of my experience with them. Sometimes there are hiccups but that’s normal.

My fiance sent a transfer to a RushCard that I just received. We both were doing it together and picked out the correct card to send the money too. All of sudden the money was sent to an inactive card on my account that I never received. Called to see if the money could be transferred to the card I have on my account that's active and I was told no. I'm going to have to receive a new card because they need the CVV. Well if that's the case what happens when the new card is received, won't they need the CVV of the inactive card as well? I'm so freakin' furious with Rushcard. I need my money to feed my children!

One of the biggest pluses I like with RushCard is the fact that I get my paycheck two days prior to the actual payday. At one point, RushCard even had an overdraft check where you can overdraft a few dollars. They don’t do that anymore, but that was helpful. It’s also real convenient that I'm able to use it for online purchases. The only drawback is some merchants online don’t take prepaid cards, like my Samsung Pay. I have to use another card but I like the RushCard 'cause that’s where I have my direct deposit go to. I also like that I can add money to the card when I need to and that ATMs are easy to find. The card is easy to use and the customer service is good.

I have had a RushCard since 2013. I shop at Walmart at least once per week. When shopping last week, having over $1000 balance in my account, my card declined for the purchase. When calling RushCard, I was told that I needed to go to another store as the card tends to do that a lot at Walmart. This is unacceptable! The thought of the embarrassment of having a declined transaction possible anytime I go to Walmart despite having thousands of dollars does not appeal to me. Fortunately, I have another bank credit card so all was not lost, but RushCard is unreliable.

I ordered pizza from Domino’s August 31, 2017. They never delivered the pizza in. When I called they claimed that they refund me back. Anyhow, the money never came back to my account. Called Rush to dispute the transaction Sept 6 2017. They said it would take forty five, why? I have no idea. Just called these people today and now they tell me I can't dispute the transaction because the case was close. When I asked why she said because I never sent the paper work back which I faxed it on Sept 8 at nine am. so when I ask to speak to a supervisor she tells me all the supervisors are on a conference call. This is the absolute worst. I'll just stick with Bank of America and Chase. This RushCard is some bs horrible service. AWFUL CUSTOMER SERVICE.

Direct deposits are very inconsistent... Sometimes I get it 2 days early, sometimes I get it 3 days early and sometimes I get it 1 day early. Today is my pay date, bills getting cut off, RushCard will not release my money on my pay date and they lie and play like they haven't received it! When I've already got my stub from my employer! I will be looking for a better consistent card by next payday. Anyone thinking about getting the "RushCard" DON'T... Get a NetSpend.

I use Rushcard as a savings and to supplement certain income. Everything is great. I use it for small payments and things that I need to buy, but I try not to use it that much because every time, I’m charged a fee. As a long time customer, Rushcard should have a better plan so that every time that I’m using them, I’m not charged a dollar.

I have a good experience with Rushcard. It works. I still have a bank account but Rushcard lets me get a little bit of money earlier so I keep a little bit in that account. I use it to pay my daycare fee. There are some things I can’t do with it, but I’m able to do most things with it. The ATMs are free when you go to a certain bank so it’s fine. I use it to withdraw once every two weeks.

RushCard is the biggest rip off I have ever dealt with! I highly recommend everyone find a new banking method... I have been screwed 1 too many times by RushCard... Never again. My husband and I have been customers for a combined 10 years and RushCard shows no loyalty, they do not help customers with issues like stolen cards. They say they send a card out the day you call and ask for a new one, yet no card is mailed for days, then you start the 5-7 business day wait. So in total it takes 9-11 business days. The customer service itself sucks, they tell you one thing one day, the next they say a completely different bull crap answer. If you like having your money when you need it, get a different account!!

When I first started with RushCard, there was the Russell Simmons thing and I liked the pink card. I signed up for it and I've been using it for more than 10 years now. Since I acquired the card, it has changed from just me putting my money on it to being able to use it with other outlets and for direct deposit. I like how I’m able to go online and pay different bills on it. I especially like that when I sign on to my account on the web, it tells me my averages and gives me different ratios to help me save or balance my money more.

I could NOT FIND an atm for over a week. I went to multiple MoneyPass locations that I found off of the RushCard website. I was finally able to reach a live person from the RushCard contact number and was told I could use Chase, Wells Fargo, Bank of America, US Bank of America, any CVS or Walgreens. Well guess what? I had been all those places multiple locations and was denied access to my funds. Then I finally decided to use a random atm in Rite Aid and it finally worked but I was charge $3.25 for every $400 and I needed $800. This card is a pure rip off!!! This is my last time utilizing this card!!!

Go somewhere else. I only gave one star because zero is not an option. I ordered my first card on the 17th of September. They said that it shipped out on the 18th. It is the 2nd if October and I have had to order a new card and pay to have it overnighted. I will be taking my deposits elsewhere to a company that can be consistent. After 5 calls to their call center I got different answers to the same questions every single time. It was an awful experience.

It's almost impossible to get to any agents from your automated system and when you do reach someone they are always rude or the information provided is useless. They hardly seem to have an answer for the problem at hand. I'm very disappointed in the service from RushCard associates. And this is coming from a call center agent!

I have been using RushCard for at least 10 years. I got them when the pink Baby Phat Card came out at that time. I still like Baby Phat. Having RushCard is very convenient. I use my RushCard when I pay my bills every month. I do direct deposit. I get paid earlier. I reload my card and I have a lot of reload locations near me. I am able to do transfers. A couple of times a week, I send money. It's really convenient for me because my fiance and I can't have the same bank from where he is. It's really hard to transfer money back and forth without all those Western Union fees. It cost us $0.99. I saved a lot of money with the card just off the transfers alone. There's no telling how much money I saved doing that. That's why I kept it after all of that.

This dumb card. I'm going to stop using this card. Made a reservation online at a hotel. Canceled my reservation and they canceled all charges but because of this ** card my ninety is on hold for 10 days. I need my money now.

I have been with RushCard for nine years now. I usually do a direct deposit but I would also go to Walmart to reload it. With it, I can pay my bills and use it for a lot of stuff online. I will recommend it.

I had just moved to the area and was coming out of the military. I wanted to get something quick instead of going to a bank and trying to open up an account, so I got a RushCard and I’ve been using it for more than 10 years now. I do my direct deposit on it which is really easy. I filled out the form, gave it to our human resources team, and once that was taken care of the first time, I didn’t have to worry about it ever again. I also use Western Union to load my card. A simple $3.95 charge and I can load my money on there. Once that money’s gone, it’s gone and that makes life a lot easier for me. It’s also very convenient to use RushCard to pay bills and make online purchases. I also call their team ever so often when I have a problem with the card not reading and they usually take care of it for me. I would recommend RushCard to anybody looking to have a debit card.

I have a Rushcard and I use its direct deposit feature. When I call them, it's not easy to get an operator and that's been inconvenient. Also, sometimes it takes longer for them to credit on my account on the day I want funding. Normally, they post the next day but I'm in a different city right now and for some reason, the credit hasn't showed up on my account. But I recommend Rushcard. If there's an opportunity where I would dispute something, they follow through. There was also one day that they put the credit on my account before they even resolved the issue and I appreciated that.

I have been a customer since 2013 and have a total of 4 cards including 1 for my 15 year old son. I have always love this company until now. I went to a hotel that put the deposit on my card. When I checked out they took the pending off. I called RushCard (hit 0 a bunch of times you will get a person) to find out what I needed to do to have the pending funds returned to me. I was told I needed a letter faxed from the hotel stating they had took the pending off. I did that on a Tuesday. First the customer service rep gave me the wrong fax number. Once that was solved they received the fax on Friday at 3:46pm. I called and confirmed they did have it. I was then told it had to go to the corp office for approval and it would be 24 to 48 business hours.

I like the color of RushCard so I got one and I've had it for about eleven years now. I had a bank account as well but RushCard was better for me to shop with and it is more secure. I use it to do a little bit of everything and I do direct deposits. I've recommended it to a lot of people and a lot of people that I know got them now. RushCard was the best choice I made.

RushCard is an awesome card to have and I enjoy it. RushCard has been faithful to me for a long time and I like the fact that everything is on point. I have my direct deposit on it and I can get my check two days in advance. I also like that I can’t go over and only spend what I have. I can purchase online, pay my bills and use it at any ATM machine I go to. It’s convenient and everything works out fine. I go to Walmart, Walgreens and Food Lion to reload my Rushcard. And their customer service reps are very courteous and are concerned about my needs. They are always there to solve my problems if I have one.

The customer service is a joke! I asked to speak to a supervisor because every time I call for the same issue that I am having with them refunding my money the reps gave me different answers. The rep gave the phone to his "supervisor" and it was CLEARLY the same person. If you ever ask for a supervisor, trust me, you are talking to the same person!

I have a two second problem that is not covered talking to a computer. If tech support will not be there or if they are we can't access them tell us. There are many other cards but I wanted to try this one. All I wanted to know is why I paid 7.95 after my 3.95 first fee. So I still get charged for using it or is this like Netspend to make it free or am I paying 7.95 a month just to have this card and I still pay when I can it. So I need tech support or any life form really.

I have had a RushCard since October of 2015. This past Sunday my card got stolen out of my vehicle. When I realized it had been stolen I immediately called customer service. They then ordered me a new card and told it would take at least 5-7 business days to receive. I called on Tuesday just 2 days later to verify what would happen to my direct deposit and verify when I would receive my new card. I was told by the latest Monday. Then I asked if it was at all possible to get it any sooner. I was told no I would have it by Monday.

I received a notification from my RushCard app, that funds being withdrawn from my account. I immediately called to cancel them because I was at work and my card was in my possession. Therefore I wasn't making these unauthorized transactions. The customer service representative failed to immediately cancel the card, if she had done so only $402.00 would've been stolen. In the midst of speaking to customer service representative, two additional transactions at $402.00 were made totaling $1,200.00. The representative literally accused me of lying and stated I was making transactions. I filed a dispute on 9/14/2017 at 2:46. I was told I couldn't file a dispute until the transactions posted. That is absurd and extremely unfair to me the victim. Someone stole my money and I have to wait to dispute the charges.

I have my own RushCard and referred both my teens who are 15 and 16. When I signed them up I did the refer a friend promotion. The guidelines state the cardholder must be in good standing, card not be blocked or restricted and that the load be at least enough to cover the fee of the card which is $3.95. My daughter was so excited to get her card for her first job, I transferred money from mine to hers so she could get her $30 bonus because it meets the guidelines. I never saw the bonus. I called in and was told it could take up to 24 hours which I relayed to my daughter. I emailed them 24 hours later. Still after no bonus and was told the issue was already resolved with a rep but it wasn't!!

I ordered the pink card with the Baby Phat cat. Now, RushCard is telling me they don't have that card anymore but I still see other people coming to my store with that card. I’m mad about that and then, they keep sending me cards and I didn’t even ask for them. When I was using it, I liked it. It was straight and I couldn’t go over. Plus, they let me know how much money I got left on my account through my phone. At one time, I did a direct deposit and it was very convenient because I got my check early.

Rush Card is a bunch of BS. I have had nothing but bad experience since day 1. I wouldn't even go into all of them but I will go into my recent problem. Someone stole my card & used $1025. I immediately contacted them and had the card closed. They sent me out some dispute papers to complete & which I did. I was told I would receive a provisional credit in 10 business days. Well on the 10th day I was told it would be Friday. Then Friday turned into Monday. On Monday morning when I called I was told there was no error found and I would not be issued any type of credit. When I asked what information did they have to determine there was no error from the merchants he then hung up on me.

I've had Rushcard for several years and with them, I don't overdraft. However, it says I'm allowed to pay bills but I'm not able to. I may have the wrong routing number or the card people don't take debit cards. Also, I have to go into dispute and there's no option to ask for customer service. It used to be that I can press option 8. Now I have to press a number that doesn't pertain to it. Nevertheless, I'd refer Rushcard to a friend and I'm very satisfied.

RushCard is the first card company I thought to use for my direct deposit because there were several promotions and they provide all these helpful hints on how to get back on track financially. BIG MISTAKE. The refer a friend promotion is very fake. I have been with three coworkers who ordered a card with my promotion code and never received payment. Called customer service and was called uneducated and told most of our customers can comprehend how to use the promotion code. I reached out online to let them know how their reps talk to people especially the supervisor Ann, no response. No apologies.

This is the worse company ever. Please stay away, you can't understand any words the customer service is saying. I Lost my RushCard, and had to pay 30 for 1 to 2 day delivery. Of course the card didn't come in two days but the 30 dollars was still charged to my card... This company hasn't been nothing but problems for me. STAY AWAY.

I was an employee at RushCard and I got the card. At the time when I joined them, it was hard to get a bank account and so I was able to use the card as a bank account. I could easily go online to check my statuses, make transfers and pay bills. It’s also easy to make a deposit if I had to do a transaction quickly. And, I use direct deposit frequently and it’s very convenient. The experience has been excellent and fabulous. I love RushCard.

I've been an member for several years and yet have any problems with My card. I get direct deposit and get my funds ahead of my pay date. I truly love my RushCard. Ps. I would love to win finally win a trip, I'm in so need of a vacation??? Thank you!

So yesterday September 12th I checked my account to see what my balance was so That I could withdraw money. My balance was 47 dollars 300 dollars shorter than I expected. So I give Rush a call About the situation and they tell me there is nothing they can do for 10 days. I should contact the merchant. So the next morning I did. They said "We have no record of this transaction" and that I could have RushCard contact them immediately. I called RushCard back with the information I received To let them know to contact the merchant because they have no record of this transaction.

I like the company based on the early deposits and they are convenient, but the deposits actually sometimes don't come on the card until Thursday instead of Wednesday. I notice this has happen at certain times. I would appreciate more response from customer service based on the appropriate deposits that is not submitted by Wednesday.

Every time I swiped my RushCard I got charged so I wasn't able to manage my finances better with it. They should have a savings account. I couldn't even use my card to pay bills or make purchases online because the companies that I wanted to pay declined when I used it for online transactions since they don’t take prepaid cards. I used direct deposit to load money, but on some days I got my money, while on other days I didn’t. Two weeks ago, RushCard had a computer error and I got my money a couple of days late. When that happened and I had to call in, the customer service reps were very rude and talked to me in any type of way, and I didn’t like that at all. They didn’t take their jobs seriously. I would recommend RushCard if they had a savings account. But I'm very dissatisfied with RushCard and I wouldn’t recommend them to anyone because they charge too much money for a direct deposit.

I been a Rush member since 09 and I love it. The only problem I ever have with it was a last month with trying to change my pin but other than that I love it. It's a big help to me when it's time to do anything... Thank you RushCard.

I've had RushCard since 2014 and they're okay. I get my paychecks faster with RushCard and I use the direct deposit. It's also easy to use to pay bills or make online purchases.

I've had a RushCard for a few years now and I use direct deposit, which is easy. RushCard is great and I get my money fast. But every time I'm using the card, I don't get a large amount off so I keep on swiping and they keep on charging fees. Also, if somebody’s putting the money back on the card, a certain amount of money is taken off, then I go to the place and they place it back on the card but Rushcard makes me wait so long or asks me to fax something stating that they sent the money. I don’t like that and it's all BS. Other than that, I have no other problems and I’d recommend people to get RushCard.

I have to complain and hope I get a answer or resolution!! I have gone through checkout and used my card to pay and my card was rejected! I indeed have the funds so that didn't make any sense! I called Rush. They too said I had funds to pay... this happened more than once. I felt embarrassed because I knew the money was there and I had a line, and other times more than one manager.

I have had RushCard for going on 5 years now and I think it's so awesome. Never had a problem at all with them. They are very nice people. I recommend them to anyone that's wanting a RushCard. I really enjoy mine a lot. I actually do get mine 2 days early.

I have only had a problem one time and even that was taken care of right away. I have been a RushCard member for some time now and I am very please with their service. I love the fact that I can get my check early.

It was convenient using RushCard. Instead of getting my funds for a paper check, I do direct deposits, pay my bills and online purchases through it as well. The RushCard team is very friendly and helpful. Customer service and everything has been fine.

The customer service is less than mediocre and that is to say with the highest points, charges to be disputed have to be WRITTEN in by correspondence?? How long does that take to process, meanwhile you the customer are left holding the bag. To be charged 1.00 to make a 1.00 purchase is also another slap in the face to the customer... bad business. Grade F.

A text came to my phone about bill pay for 512.00 dollars on one card and 12.91 on the other, so I tried to log into my account to see who was taking money from my accounts. It was showing my accounts was closed so I called RushCard and all they could tell me is that corporate sent something for my accounts to be closed. I keep asking why and they could not give me a valid reason. I have been dealing with them for over 4 years. They told me I have to wait 7-10 days and I should receive my money in the mail. This is a bad time because hurricane Irma is suppose to be hitting SC and I can't do anything because I don't have my money. They could've contact me or send a text out telling to remove my money off the cards within a time frame.

I tried to call one day concerning a issue I was having with my card. And for the life of me I could not get to a real person. The automated service just kept repeating itself and I could not get through. That was very frustration just trying to get a human being. Our society has gotten so technical it gets out of touch with the customer. Please correct this problem when you can or try calling for yourself.

I have had a tough time trying to get a hold of a live person. My card is crack and I need a new replacement, I can not get through the automated system, and can not speak with a live person, and I still need help.

I have been a members since 2013 and have become increasingly satisfied with RushCard since that time. My payday is now 3 days earlier thanks to RushCard and the representatives may have accents, but they are knowledgeable and for the most part, helpful and invested in their customers' satisfaction.

Love my 6 years with RushCard. Any issues I had they take care fast. Love the team work too. Plus every year that past is much better with new ways. Can wait to win someday in any of their giveaways. Thanks for everything. Great services always.

The only problem I have with customer service is I can't talk to a live person. Been trying for over an hour to figure out how to actually speak to a live person about my payroll deposit and all I ever get is the stupid recorded voice.

I love getting my paycheck 2 days early. It helps me out a lot with my 2 boys who always need something for sports and gas to get there. Thanks a lot for helping my family out! I get paid only twice a month. The weeks sometime go into 3 weeks making it difficult until now. Again thanks RushCard!

I love my RushCard. I can always depend on my money being direct deposit. The people at RushCard always very good with answering my questions and concerns. Thank you RushCard. My only card I use. I tell all my friends, "You should get a RushCard and don't worry anymore."

I filed a discrepancy on charges that I did not approve, and even after their investigation RushCard APPROVED the dispute in favor of the other company. Reason being they show auto order shipped and not returned. I didn't order them, I didn't received them and yet my money was taken from my account. VERY DISAPPOINTED

I don't like when the card company does an update and I don't have access to my funds. I believe that we should still be allowed access to our funds even though the system is going through an update. I was out of town stranded without funds once.

I really love being a customer. You guys are awesome. I really wish you had advances until next payday and yearly awards for loyal customers that would really help out. Also more free atm and no limit on withdrawal. Again I really enjoy being a customer of Rush for 15 year +. Thank you.

I love my card, it helps me do everything I need to do. My only complaint is there aren't enough No-Fee ATMs around for me to use. Please negotiate with more banks and ATM owners to make this possible for me and other RushCard owners. I have also referred RushCard to friends.

I have had a RushCard for a few years now and it is very convenient and easy to use. I use it to pay bills and to shop with. If I ever had an issue or question there was always great customer service. I would definitely refer anyone to use RushCard.

This is the best prepaid bank ever. I don't even use my real bank card that much anymore. I always receive my money on my account earlier safe and sound all the time. Thank you guys for your services. Y'all are the best out of the pool of the very bests.

It takes too long to get someone on the line to talk to. Not enough ATM with no fee. My limit to how much I can withdraw changed without me knowing and why is there a fee for every transaction.

So far everything is good. The service and people are great. I have had my card since 2013 and the service is good. I have had friends apply for and received their cards and they love it. I would recommend your card and service to everyone. Thanks for the time and service.

I called in to you guys on Sunday because I was having an issue with my card. There is no way to speak with a live agent besides hitting zero many times. The agent was not helpful and my card ended up being confiscated at an ATM because of the agents direction to use another ATM. Then afterwards I was charged $5 for a new replacement card which isn't fair because I lost my card following the directions of the agent. At least once a year I have an issue with getting money off of my card. I was trying to get money off of the card for medication and was unable to. Because the system always fails and I don't have access to my funds and how rude and unreliable the agents are, I am now looking for a bank. I chose a RushCard because I like the fact that I can load money on to it at any time and because I get paid a few days earlier but now it just not worth the trouble.

RushCard is a joke. My card was blocked and I had to pay to get it replaced. When I told RushCard not to block my card because I had bills to pay the next day so I'm dealing with late fees but I will not use RushCard again!!!

It's good service and very convenient. Only problem is receiving my direct deposit at a decent hour. I get paid Wed. using the RushCard instead of Fri. which is a plus. The downside is I would receive my money between 5:30p.m and 11:00 p.m. If it stayed at a decent hour so I could go out and take care of important things it would be great.

I have been a RushCard holder since 2006... I simply LOVE my RushCard. I use it to pay bills, order online and I wouldn't think of ever getting rid of it. Even when the issue with the shut down came about, I was compensated and have not had any other issues since then. Thank You RushCard!

I am very appreciative of the RushCard because due to unfortunate circumstances I could not get a regular checking account and Rush stepped right in and I could get my direct deposit two days early. I am very grateful because sometimes I was at that critical moment of no money and nowhere to go that I needed that cash and my deposit would show up and I could take care of what I needed to take care of.

I have been a Customer of RushCard for about 7 or 8 years. I was introduced to the Service by my youngest Daughter. I really have had a good experience. I like the idea that my Funds are usually on time, or very accurately on time.

I have been using my card for over five years and I like it. I've always been satisfied with customer service and I used to like when we got extra money on our cards. Overall I'm a satisfied customer. I probably will be requesting a new card. Mine’s is a little old.

I have been a RushCard holder since 2009. I love being with Rush. BUT one thing have me confused. Why is it so hard to reach a customer service representative. I know you got an online app but a lot people like me I use the phone to talk on. So please try and figure how to fix this please because each time I get to talk to rep it make me feel stupid when they informed about that app! Thank You!

I have had very good service from RushCard. The knowledge that one gets is very helpful. The making one funds available from the time that they are received from the government is great. I also like that you can just pay a monthly fee, for each transaction is also a good thing.

The customer service reps are terrible. They are mean and not considerate. I hate calling for anything. Please stop hiring the foreigners. They hang up on you, they lie about your account, and they will lie about managers. Every time I stay at a hotel y'all charge my card twice.

Very helpful. Helped me step by step. Was very courteous! Always very friendly every time I call, never had a bad experience. Have been a customer for a long time, will definitely refer my friends and family! Love the giveaways and all the things you do to keep customers happy!

Gives great customer service and accuracy. I love my RUSH CARD. I get my money days early and always on time the same time every payday. I absolutely love it. Thank you RUSH CARD for your great and wonderful customer service.

RushCard has been excellent from the day I decided to give it a try. I will be with RushCard as long as they allow me to. It's everything that I thought it would be. I like aspect of it. My experience with RushCard has been one that no other card company could give me. Thanks. :)

I have been with RushCard for quite a number of years. I thoroughly enjoy my RushCard Accounts. I would highly recommend RushCard to anyone. I get my direct deposit a day early, can pay my bills online and can load the card with money if I need to. I love that I get text message alerts when my deposits are made. Love My RUSHCARD.

Been a customer for years. Would love to see loyalty member rewards. Have always loved the service and the benefits. Look forward to more years as a customer. Should gave a low unsecure credit line as well. Do you'll report the any credit agency?

The Make A Transfer option needs to be fixed. It has been down for several weeks and has become an inconvenience when I need to transfer funds to my daughter. When I call customer service no one seems to be able to help regarding this as if they don't know what I'm talking about. FIX IT!!!

I would definitely recommend to a friend. RushCard has been a very important resource in my life. Thank you. It is very crucial in my life to receive my funds two days early. One day it won't be as much a necessity but I will always be thankful.

Customer Service has always been pleasant and worked to resolve any issues that I have had. They follow through to ensure that your situation has been taken care of in a satisfactory way. Even going the extra mile by making three way calls if explanations to a Merchant or financial institution is required for the resolution.

Awesome. Been with RushCard from the very beginning. I LOVE IT. I have my check deposited... I pay my bills... I have my family send money to my card. It’s awesome. I would recommend to everyone. It's convenient and doesn't cost you a lot. There’s no hidden fees.

I get tired of calling customer service and getting someone who can barely speak English. Since there is always a language barrier my Issues hardly get resolved. As soon as I fix what I need to fix with my bank I will be deactivating my card. I'm done dealing with RushCard.

RushCard is great for what it is a prepaid card. Nobody could really save using this card. I am thankful that I have this option for my direct deposit and I can shop with it. The only negative thing is the transaction fees because I'm already broke and those $1 fees do not make my situation better even if it is just $10. I recommend this card to anyone who understands what a prepaid card is.

I was trying to send some money to my sister but the Rushcard app is not working. I have been with them since they started but their service is so bad now. While Russell Simmons really went out and did that to help us. It's such a great tool but it went downhill from there. I was able to pay bills and make online purchases in the past. But now I am experiencing problems. For example, I just tried it again and the app is temporarily unavailable. So I cannot transfer money, which is a feature that I liked. It saves lots of money when shipping cash back and forth to my three younger sisters.

I’ve been using the RushCard and it's very convenient. I just deposit money into my account and I’m able to use it whenever I go someplace. I can keep up with my finances better and make sure I don't go into overdraft. And when I call them, I'm able to get through and get accurate information. They just have to reconsider the charge of a dollar for every use, especially for those long-time users of RushCard, maybe drop it down to 50 cents. That would help a lot.

I've had a RushCard for a long time and this card is pretty cool. At the beginning, I used to keep money in my pocket and I will spend it. Once I start spending, I will just keep spending. But now with the RushCard, it helps me manage my money better. Once I put my money on the card, I don't touch it. So I can save money from month to month and just let it pile up. I can keep check, I have the text alert sent and online account. So, I know what I'm doing, how much I'm spending, I can keep track of what I was putting in there. I also use it to pay bills and make online purchases. There’s just once when somebody made some online purchases using the money from my account. I had to call in and get that straightened out. RushCard handled it and returned my money back to my card. RushCard is the card of my choice.

I’ve been a Rushcard holder since 2012 and I’ve had good experience with it. I am able to pay a day before everyone else. Paying bills with it is a simple process. I also use my card for direct deposits. The team at Rushcard were able to help me replace cards and stop overpayments. I like to have it. It’s convenient and it helps in purchasing.

I’ve been dealing with Rushcard for about 10 years now. In the beginning, I loved it. It was very convenient and they were great to work with. I used to use it for paying bills or making online purchases. However, everything recently has changed, and it’s become more of a headache to have it than deal with the bank. For three weeks, no one was able to access their money. They had something where they were supposed to be updating their system and something happened, and we literally weren’t able to access.

I wanted to get my money faster. With RushCard, sometimes I get my money in two days. One time, I got it in five days. I like it now because I used to get charged $1 for direct deposit. I pay once and use it as many times as I want in a month. It's a very good experience overall.

On August 24th 2017 I paused my card at 10:07am so it could not be used and at about 10:10am it was charged for 500.00. When calling to have situation rectified the representative seemed confused and no help. Also very difficult to understand representative due to language barrier. They then cancelled my current card, not allowing me to withdraw funds that were still there, saying that I would have to wait 5-7 business days for new card to arrive in order to access funds. So not only did I get robbed of 500.00 but now I don't even have access to the other money. Very upset. Will never use this company again.

Since 2016 I have yet to receive my tax refund 2 days early and I will not do it again next year. I upload my entire acct on FB just to warn and show others we rather go to NetSpend. Russell Simmons should be ashamed of his self.

I will never use a RushCard again... I hate speaking to reps that are overseas. After being on the phone for over an hour I finally spoke to someone, that I could barely understand. Needless to say I ended up being charge 30.00 for a placement card that I didn't agree to, plus my card that was active was deactivated without my permission on my payday. I felt like they had no care in the world about my financial obligations and the need for my card to be reactivated. Finally I was able to speak to a supervisor and she assured me that the call would be review and that I would be compensated for the mistake that was make... Still WAITING. :(

I am very upset because ever since this morning I have been trying to transfer my money (MY MONEY) and I cannot. I spoke with a customer service rep and they said they were working on it. I am beyond pissed. I have something that I need to do. I ordered a new card because someone in another state used my card and I cannot even get my money off the card that I transferred my money to. I am really getting tired of them.

My co-workers told me about RushCard. Since using it, I am able to save, keep track of my funds and get paid earlier. Plus, my interaction with the rep was great. One thing RushCard can improve is to set up overdraft protection on the card.

I like RushCard’s fee scheduling and having it on hand is necessary. Since using it, I don't have cash in my pocket. It's a good product and I haven't really had any difficulties with it except when they changed banks. I have been doing direct deposit but I would like to see more of the reload locations. Overall, RushCard is extremely convenient and easy to use.

They do not keep the ATM website updated! They are a total rip off, they have you use the ATM locator website to avoid fees yet they still charge you and the ATM charges you as well. When you contact the customer service website they say they will refund you in 1-2 business days but they never do! I have even emailed screen shots of the websites ATM locations with the web-address to prove I used their site to avoid the fees yet they just take your money or do not EVER provide a refund back to your account! Customer service representatives are also very rude and speak over you when you are talking.

I really have not had to speak with any representative for quite a while but when I did, the rep was nice and very helpful. I had not placed a order so no comment on that but overall my experiences have been pleasant.

I have been getting my check deposited on my RushCard since 2008 because I receive my check more quicker than I would with my credit union, and I have never had any problems with them, until a couple days ago when I tried to transfer money from the goal account to my card and it wouldn't let me. I can't access the account via the web or with an agent. It can only be done on the app which is down!! And every time I call I get the runaround. This company should be shut down. This is so unacceptable.

I've been a RushCard member for about a year now. And I'm extremely angry hurt and upset. My Money won't transfer from my savings to my checkings and I need that money. This will be the last time I will ever use RushCard again. Don't do it please people!!!

I've had my RushCard since 2003. I've never had any real issues with it until now. On Friday I needed to pay a bill since I always put that money to the side. I went in to transfer it onto my card and to my surprise the feature was down. Well I never got an email or a text alert saying that I would have an issue getting to my cash. So I borrowed some money paid my bill thinking my money will be available on Saturday. Well it wasn't. I called rushcard customer service and was told to be patient, and that on Monday everything should be fixed.

I have been a Rush customer since 2005 and I am currently done with you. There is always an issue to where I can’t get to my money. And no the customer service department is hanging up on people and has not truthful answer to the issues you caused. I’m done.

I've had RushCard for years and it was easy to sign up for direct deposit. Overall, it's fine.

It's Friday and it's payday. RushCard has a feature that allows you to transfer to each account almost like a savings. They call it card to card transfer. I started to access my funds at 8am and it's now 1:15pm and still unsuccessful because once again, the company is having issue with the system, which means we are without cash. I have been with the company since 2005 and it's very sad that customer service or the company can't explain why we have no access to our funds today. I am at a gas station writing this because I am so mad I can't get to my money that I worked hard for all week. This is unacceptable. Please don't get this card because you may end up stuck like me.

I like the card in general, I just don't like when I call customer service, they don't know what they are doing on the phone and have a little bit of knowledge. I feel all customer service reps need to be trained properly and know their job if we as customers call with questions.

I have been awaiting funds to be posted back to my account from 12 days ago when the hotel stated they released the incidental hold, yet RushCard has yet to post funds back to my account. Rushcard reps were telling me that the hotel still had a hold on my account so I had the hotel to call them let them know that they did not. I see where they removed the hold but they still will not allow me access to my funds. One rep I talked to said that my funds would be released on the 15th. Spoke to another rep who told me that I was given incorrect information.

You guys closed my account, sent my money by mail 7 days later. I was broke for a week. You don't even provide information to your customer service rep on why and I'm still waiting on a reason why 2 weeks ago... very unprofessional. I would not recommend anyone to you.

The RushCard is great. I get my paycheck 3 days early. Charges just under $8 and I can swipe my card as many times as I want. When I signed up for direct deposit I got $25 and when I put $100 on it I got $25 which was a free $50 just for signing up.

I appreciate the RUSHCARD services. The option of receiving my paycheck two days in advance is amazing! I haven't had a bad experience with RUSHCARD yet. I just wish there were more ATMs that applied to RUSHCARD's in network services.

I don't like the fact that I can NEVER talk to someone when I call the RushCard number. There are times I need to TALK to a REAL person from RushCard and I NEVER CAN. Why is that? Dont you have REAL people working for you? Is there another number that I can call when I need to talk to a REAL PERSON?

I find great use in RushCard. I only hate the one time monthly fee went up. It's still the cheapest I've seen. When I first started using Rush it was about 5.95/month, now it's around 8.00/month. I understand company cost but the cheaper it is to use my own money the better. :-)

I am in love with my RushCard. I can have my checks direct deposited, order offline, pay my bills and not have to hassle with or lose any cash. Story of my life lol. I recommend RushCard to all my family and friends. If you are not already a RushCard member you should be.

I have been with RushCard for over 5 years and I have had the best experiences with this card. I enjoy the benefits of being able to get my money 2 days in advance and I enjoy the low monthly fee.

I must say I have really enjoyed being a member of RushCard. Although I have never won any of their giveaway I'm still a loyal member and will continue to do so as long as I'm treated fairly.

I was with RushCard for 5 years and just out the blue they closed my account with no warning and still I have not been told why. By my job being direct deposit this really held up my paycheck for two weeks behind my pay date. And my bills were late.

Rush application on my phone has helped me in many ways with getting money to friends and loved ones without complications and I just wanted to say thank you. I'm going to soon get the gold card also. I enjoy to rush feature the most. It helps on the go so much.

I love my RushCard. They're the best... Wouldn't Trade Cards For anything. I’m a loyal fan and customer. I would tell everyone about my great experience with RushCard. Amazing company. I've had no problems with them at all. They have been forever good to me.

Love the fast and early deposit. Customer service can be hard to understand at times but you do get the information you need. I do wish that I could enter contest without having to have another direct deposit set up. I have two direct deposits already.

I tried to load my card and it wouldn't let me. It said exceed the load amount and it was only $15.00 that I tried to load. Please let me know what's going on with this card. Thank you. Or do I need to find another card or company?

I have been a customer of RushCard for years. I have never had a problem with a deposit or any other issue. I have recommended RushCard to friends and I also got my daughter a RushCard. Thank you for great service.

Excellent. Great help in securing the service needed to help in structuring lifestyle and bills needed to help grow in financial stability and paying off bills that is needed to help one grow. Please continue service to help in agency well being.

I like your credit card service it is awesome. Great customer service and you help me when I need help with this stuff so you have no problems. No I haven't had any credit card issues with that awesome. Like the other people so keep up the good work.

I just love my card and the convenience of getting my paycheck 3 days before payday is what I love. The only problem I have is every time I use my card I get charged $1.00. Please waived that fee. Also would love to have more designs for women. Thanks.

I love my RushCard, I love that I get paid early! And everyone takes it! I just hate that it's hard to find the right ATM and getting the double fees for using it and there is no bank you can go to, which kinda makes it hard to deposit money if it's not direct deposit or a check.

I have been a RushCard account member for a long time. I appreciate being able to receive my deposits early. My only concern is that I no longer receive text alerts when my money is posted or when I make transactions. I have checked my account and the option is still selected.

I have Never have any major problems and love getting my pay check early! Wouldn't mind a lower monthly fee though. Rush Card is the way to go if you want to be unbanked. You will pay lower fees here than at a bank and you cannot go over what you actually have in your account.

Someone stole my info to my card and was ordering ubers and I tried to dispute some those transactions... I provided all the info they needed only to be told there was nothing they could do about it... I only wanted my money back or to tell me where was those made from and I just gave up and counted almost $100 as a loss.

Been with y'all a while... Very pleased. Would recommend to a friend. Only had a problem once with getting a replacement card but other than that it has been a good experience. Just wish there were easier ways to deposit at ATM but other than that it is good.

Just wondering if the sweepstakes are real. I have been with RushCard 11 years and never heard of anybody winning anything. It would be nice to know someone who won, and even better if that someone was from MI. Have a blessed day.

For the most part I am pleased with the card but it would be nice to be able to receive funds from or be able to send funds to someone's bank. It is an inconvenience when you want give someone money or get money and you have to go to an atm or they have to go get a Green Dot card or Western Union Gram.

I wish I never gotten a RushCard. They have taking money from over the years, lost my money, locked my card while I made purchases, miscommunication is expected every phone call. I dislike all RushCard has to offer, don't wish to take part in any services!! Hate RushCard!!! Need to take money out & transfer to a better card service!!