RushCard

RushCard

 3.5/5 (4204 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Find a Prepaid Cards partner

See suggested offers from our Partners

Great Prepaid Debit Cards We Recommend

Learn more

About RushCard

RushCard gives users more financial control by only letting them spend what they load onto their prepaid Visa RushCard. You can use RushCard for long-term savings or day-to-day purchases and deposits. The direct deposit program lets cardholders with qualifying deposits receive funds up to two days early. Select from two different plan options.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • RushGoals saving feature
  • User-friendly mobile app
  • Early paychecks with direct deposit

Cons

  • Higher fees than some competitors

Bottom Line

RushCard is an alternative to bank debit cards and credit cards with an app to manage transactions. It has higher fees than some competitors but can be worth the investment to save money and time in the long run.

Top RushCard Reviews

Why Trust ConsumerAffairs
How do I know I can trust these reviews about RushCard?
  • 4,007,091 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Rated with 5 stars
Verified

Love the card. Tells me what I done… I can always go back to it and I get my money early. I don't like to carry money so it's very convenient for me to just swipe which is what I ...

Read full review
Rated with 5 stars
Verified

I like that since RushCard is prepaid, you put on there what you need so you can’t use what's not there. I like the convenience of loading it any time I want to… The direct deposi...

Read full review

See suggested offers from our Partners

Great Prepaid Debit Cards We Recommend

Learn more

What is RushCard?

RushCard is a prepaid debit card that can be used in place of a checking account or given to others as a gift card. The cards can be used to make purchases and withdraw funds from ATMs, and you can set up direct deposit on the app and get your paycheck and deposit two days earlier than usual. RushCard also offers a savings plan, RushGoals.

How to get a RushCard

To get a RushCard, call over the phone or sign up online. Federal law requires you to provide documents to confirm your identity and Social Security number.

RushCard doesn’t check credit scores, so most people who sign up are likely to get approved. Once approved, you receive a new card in the mail and set up a personal identification number. You can use your card online or in stores after you set up the PIN.

RushCard fees

RushCard offers two payment plan options. The Unlimited plan has a higher monthly fee at $7.95 (or $5.95 with direct deposit) at the time of publishing, but the plan doesn’t charge any purchasing fees or inactivity fees. This is a smart option if you plan to use your RushCard pretty often.

The second option is a pay-as-you-go plan with no monthly fee. However, this plan charges a $1 transaction fee per purchase. If you primarily use your RushCard to pay a few bills, this might be a better plan for you.

RushCard FAQ

What bank is RushCard with?
RushCard partners with MetaBank and Visa to offer its cards. RushCard is insured by the FDIC.
How do I get my RushCard account number?
Your account number is shown on your RushCard, which you will receive in the mail if your application is approved.
Does RushCard have a monthly fee?
RushCard’s Unlimited plan has a monthly fee, but the pay-as-you-go plan does not.
Does Walmart sell RushCards?
Yes, RushCards are available at some participating Walmarts.
How long does it take RushCard to receive a tax refund?
Your tax refund should appear around two weeks after the IRS received your return if you chose to deposit it in your RushCard account.
Is a RushCard prepaid?
Yes, RushCard is a prepaid Visa that must have funds loaded onto the card or account.

Is RushCard legit?

RushCard is a good choice if you are looking for a prepaid card for safety or gifting purposes. The card has two plans to choose from, which lets you pick a plan that works well with how you intend to use your card. The monthly or transaction fees could be worth it for the perks like early paychecks and savings features.

Recent
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about RushCard?
How do I know I can trust these reviews about RushCard?
  • 4,007,091 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Sept. 1, 2022

I submitted everything asked of me to update my address and phone number. August 14th I received an email stating nothing else was needed and to allow two to three days for update to be complete. This email was received on August 16th. I have been calling Rushcard lost/stolen card department for update to have my replacement card mailed out every day since August 18th and every representative and supervisor informs me the same thing that they are submitting follow-ups and to call back in two business days for update to be complete so I can have replacement card finally mailed out but still nothing. Today is Thursday September 1st.

I have been waiting for more than 10 days for my address and phone number to be updated so I can have a replacement card mailed out and all every rep and supervisor can inform me is that they are escalating the matter and submitting a follow up. Remind you this has been done every day since August 18th and no follow up or escalation has been answered, completed, or nothing. My money is being held hostage basically at this point since I can’t get a replacement card since my address is still not updated! This is beyond ridiculous. This is just sad.

I have two kids and life does not stop because Rushcard and corporate are not doing their jobs! My two kids 8 and 4 do not want to hear that I am still waiting on Rushcard for the reason why I can’t feed them. My landlord does not want to hear I am still waiting on Rushcard for the reason why I can’t pay my rent! My electric company does not want to hear I am waiting on Rushcard for why I can’t pay my bill! Do I need a lawyer? Like what is going on? If I have to take Rushcard to court for my money I am going to get way more than the money they have of mine because this is crazy! Never experienced anything like this in my life!

If I am told one to two business days that’s what it is one to two business days not ten plus days! Just to update a address and phone number! I did my part! I submitted everything asked of me. Now I am just waiting for god knows what at this point to call and be told the same thing every day that a follow up will be submitted that this will be escalated none of this means anything! Clearly! 5-10 follow ups and escalations and nothing! I need my address updated, I need my replacement card, I need my money, and I need it now! Or I am suing and I swear on my kids! I am a respectable lady. I should not have to do all of this for my money! I can see if you all were still waiting on me to submit something but no that’s not the case! The case is Corporate not doing their job! An easy request an easy update and everyday I continue to be overlook! Please can someone find it in their heart to do their job! Please! Thank you! Hopefully anyways.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 30, 2022

I have been a loyal RushCard customer since 2003... Recently my money was taken out of my account without my permission. $150 to be exact... They are refusing to give me back my money and have the nerve to act like everything is going to be back to normal... After being with these people for my direct deposit all these years I've decided to stop my direct deposit and go somewhere else..$150 might not be much to anyone else but to me it is because that's my social security money that I use to survive off of which my check is only $840 a month..

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Prepaid Cards delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 1 star
    Verified Reviewer
    Original review: June 19, 2022

    I have been a customer of theirs since 1999 even though I left them for a week in 2004, I have remained a true and faithful customer of theirs, through the changes and technical issues causing customers no access to their funds. I refer a lot of people to them. I have been married 2 times since I became a customer in 1999. I married last 5/9/2015 and sent them the documents for verification with no issues and have had no problems with Rushcard about it. All my Direct Deposits have gone to Rush and I last worked in April 2022, no problem with Rush processing my deposits.

    On 6/17/2022, I contacted them for the 3rd time last week. I was informed that my deposit was rejected because of my name which has been the same since 2015 (**). I drove to my job with all the gas that I had and couldn't leave because my car was on E, because there was no reason for my account to have issues. It took 6 phone calls (Wednesday/Thursday/Friday) to find out what happened. They didn't care nor were empathetic to my situation that I would have to spend the weekend in my car. I am HIGHLY frustrated and angry with Rush and am closing my account as soon as my REJECTED deposit happens this week.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 10, 2022

    This has been the most stressful and difficult company I have ever dealt with and is a borderline scam. I was granted power of attorney for my uncle’s financial matters as he is suffering from advanced dementia. He could not recall his verification info to allow me to access his funds for him which are directly deposited by social security. I now have to use my own funds to take care of his financial obligations as RUSHCARD is dragging out the “verification” process, that will take “1-2 business days to complete“ (it's going on a month now!) despite the fact I already uploaded my ID, my uncle's ID, his SSN#, the Durable Power of Attorney info, the updated email and phone number they state are required and a letter of explanation.

    The offshore reps daily claim they can not transfer anyone to a supervisor and you have to wait for corporate responses. Really? Well corporate refuses to respond to the reps “escalation notices” and so their customer (my 87 year old uncle) suffers. They are intentionally making things difficult and refuse to at least call me back to see how we can expedite this long delay. I’m sure they are in no hurry because they are making money off my uncle's funds. This is beyond frustration and should be illegal and I am calling an attorney today because they’ve ignore me and continue to play games. Run, do not walk away from RUSHCARD!!

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 15, 2022

    I got hacked by google on Rush Card so I voided the account. They refunded the money to that closed acct. I’ve been trying to get a paper check since October. Now Royal Caribbean refund me to that acct so I have 313.00 sitting in that account. EVERYTIME I called some foreign (non American) representative says the exact same thing. "It’ll be sent in check back in two days." Then I email them, got some standard reply saying the same thing. I truly thought a bank should send you a paper check on a closed account. I SWEAR I FEEL LIKE THEY HAVE A SCHEME TO HOLD YOUR MONEY. I’ve been with them since 2007. I’ve never gotten good customer service. It’s VERY DIFFICULT TO GET HELP. I contacted Metabank. Their response was to contact RushCard but it clearly says it’s run by metabank.

    7 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 6, 2022

    I was on the phone with RushCard when 5 transactions totaling over $250.00 were stolen from my account unauthorized. While on the phone there were several representatives that were rude and very unprofessional with attempting to charge me an additional $35 for processing a new card and then telling me I have to wait 7-10 days to even being dispute of the funds that were stolen from my account. I have been with this company since 2006 and have never had such a worst experience with customer service. Representatives acted as if they could not hear me, hanging up on me and being very rude. There is still no resolution and I will be contacting the authorities for stolen charges and while also pursuing legal actions with Rush Card. Very unacceptable and very unprofessional!

    8 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 8, 2021

    On December 24th, 2021 I was on my RushCard online account, and I made a card to payee transfer to my T-MOBILE MONEY ACCOUNT in the amount of $ 101.97 and another transfer to the same account on 12/06/2021 in the amount of $ 25: Which Rushcard stated that it would be delivered on 12/03/2021 & 12/06/2021, but neither arrived to my T-MONEY MOBILE ACCOUNT.

    I called and called Rushcard and I've just been ignored for my money has not been placed back into my account... T-MOBILE MONEY contacted me, stating that they don't accept third-party checks to fund my T-MOBILE MONEY ACCOUNT, so appearently after I made this transfer, Rushcard took it upon themselves to send a third party check instead of direct. Because of such, I have been without my $ 126 for 2-weeks now without a response from the company or a refund. This is just plain wrong and they're doing nothing to rectify this matter. I'm behind on my bills because of such and here it is I've been a customer since 2007. WOW... RUSHCARD, CAN I PLEASE HAVE MY FUNDS PLACED BACK INTO MY ACCOUNT PLEASE.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 17, 2021

    I have been a customer for 11 years and most recently had a dispute filed back on Oct 5, 2021 and should of had provisional credit back to my account but the dispute department said I exceeded the red return of their forms which they sent me on Rushcard Cover letter which clearly stated to return within 10 business days.

    The customer service people supervision sent my complaint to the dispute team indicating that by their own rules it was received in exactly 10 days October 15, 2021 but continued to come up with 11 days and said it was not business days. It is and was disputed by the very customer service supervision within their very own organization as being received in 10 days and in fact the Rushcard cover letter indicates and I quote "Return in 10 Business Days" but I've gotten hang ups, Game playing and although proven I have zero ability now in the Dispute team acknowledging my calls at all! After almost 11 years of being a Rushcard customer I am left with no choice but to take my business elsewhere and as of this date no action to help or remedy my problem by Rushcard to ease my loss only to make it incredibly worse!!

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 27, 2021

    There’s 91.00 taken out my account from google. I have contacted google. I also, have documentation that I didn’t make any recent transactions from them. I have email RushCard multiple regarding my money. I don’t have any money left and have bills to pays. They were no help. In my opinion this is stealing I didn’t authorize anyone to make this transactions. I cannot speak to their customer service because the automatic system doesn’t recognize my last 4 digits of my card. Could someone please help. I have been with them since 2012 I would have thought they would handle situations like this better than they are doing.

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 25, 2021

    Do not use RushCard!! They often have transaction disputes. I think it’s done by some of the representatives. Nobody answers the phone when you need help. If you wanna check on your money you can’t. To speak to someone is hard. It’s a shame!!! They do horrible business!!! I was in gold fur over an hour just to speak to someone and dispute these 25 charges that was placed on my account. That’s not the first time this has happened. There’s is no security!!! Run from RushCard. I’m telling you they're a con!

    10 people found this review helpful
    Loading more reviews...

    RushCard Company Information

    Company Name:
    RushCard
    Year Founded:
    2003
    Address:
    P.O. Box 42482
    City:
    Cincinnati
    State/Province:
    OH
    Postal Code:
    45242
    Country:
    United States
    Website:
    www.rushcard.com