RushCard Reviews

I got Rushcard four years ago and have had a great experience with them. One of the benefits is getting my money early. Also, I ain't got cash on me, so I don't spend. I've called them for a couple of reasons and they resolved the problem efficiently. They were very courteous as well.

RushCard was awesome. I absolutely loved it. I never had any problems with them. I got my RushCard because I wanted to have a bank card without actually having to have a real bank account with all the fees and everything.

I originally gave a one star but I'm raising it to three stars only because it's still vertically impossible to get a live person on the phone and this isn't the first time they've acted this way when trying to resolve an issue with them! If it wasn't for the lady that helped me, sorry I forgot her name, but she was incredible and she helped me out no questions asked!! It's only because of her that I'm giving them four stars now.

I saw RushCard on a commercial and I decided to google the type of card it was. Then I ordered one and switched from my old card. I like RuchCard's one-day deposit and I get some security. Also, I'm gonna start receiving an employer check on the 15th of November and it makes it more convenient for me to get my check, Monday through Friday. I like their services and I've been very happy with it.

I really like RushCard. Direct deposits get into it the next day. I also get paid on Thursday night and payday's on Friday. I just got my direct deposit and I can withdraw or pay whatever with the card. It's easy.

I have been with Rush Card since 2008. They were good at first until my card expired and I had a balance of 80 or 90 dollars on the card. What I did not like was call after call that I had to make to get the balance transferred over to a new account. I call customer service and they told me all I had to do was to go on the site and enter the new rush card number give it a day and the money would be on the card. Well that was a lie. After calling and getting no results my balance is now 14.99 which none of that money was spent by me. I know that there are fees associated when having the card but I feel as though I was a long time customer and I was not given the courtesy as a customer.

With RushCard, I get my pay two days early and my balance alert is good. Their reps help me out on everything I need. It’s also really easy to load. I do it online and I get them ASAP. I tell my friends that they have to get one too.

My issue has been resolved thanks to Ms. ** at the Corporate Office. She had my issue resolved before I was able to respond to her. This is the type resolution I was hoping for when I first made RushCard aware of my issue.

I’ve always been fine with RushCard and I’ve been using it for several years. I use it for work purposes and it works really well. And because I work out of state a lot, it has always worked well for me. Not like when you got a Wells Fargo in your town, there might not be one when you are in some other area. I’ve called their customer service a few times and they’ve all been really great, very helpful. However, they charged me a monthly fee for my direct deposit the past few months, which they didn’t before. My son, Jeremy, has RushCard and so has my son, Jay, who’s on the Appalachian Trail. The best thing about RushCard is it is very versatile. I don’t have to worry about having to go to an actual bank. Another good thing about it is I can transfer money to my sons if they need it and that’s real easy to do. With a traditional bank, you can do it but not as easily.

I have been a card member since 2010, and after I receive my replacement card I will no longer be a member. On Saturday 09/21/19 starting at 9:57pm I received notification of charges happening on my cards, only problem was, I was nowhere near a store or computer. 3 fraudulent charges were made and I immediately froze my card and proceeded to call RushCard customer service. Let me start by saying all of my money is tied up in RushCard and my paychecks are direct deposited.

I’ve been through an identity theft twice, so RushCard kinda help me out quite a bit, where you don’t have to go through a lot of credit check and background. And there’s no overdues or fees, which helps out a lot. I’ve been doing direct deposit with my card and I had one incident where they don’t process on the weekends, so I had to wait an entire weekend before I could get my direct deposit on Monday afternoon. I explained this to the employer that they have to send it early enough for it to make it to the bank by 5 that evening. If not, then I have to wait until Monday, and that’s a long stretch. But other than that, everything has been good. Everybody has been extremely helpful. They even helped me someone hacked my account and used it to purchase games. But I ended up getting the money back.

I've had my RushCard for almost a year now and everything is working well. I like that I get paid early and I use the card online. I also call in and pay my bills. They have been good when I needed to call the RushCard team and speak to somebody.

It is an extreme delay in receiving my direct deposit and I cannot get anyone on the phone or to respond to my emails. This happened a few weeks ago, where I had to email and got no response. I am considering moving my money to one of my other bank accounts because I cannot be put in a situation where I am expecting my money and not receive it. They have been good for years depositing my money at a certain time. If it was late it’s only been about an hour, or 2 or 3. I wish someone will tell me what’s going on.

Updated on 09/30/2019: I rate Rush as a 10!! My account was locked and frozen, and I wasn't getting anywhere with the reps. I requested to speak with a supervisor, after becoming frustrated. Not only did they call back (which is not that surprising as I'm accustomed to their excellent customer service), the call came from The Rush Corporate office! Ms. Nedra ** from the Rush corporate office is truly fantastic! She not only took the time to call me back, but she listened (and I was a little frustrated to say the least) and fixed the problem immediately. Rush values its customers!! I'M A RUSH MEMBER FOR LIFE!

I get my money from my retirement check two days early with RushCard and I can pay my bill or whatever with it. Most of the time, like if I had a loan payment, I call the company and just give them the card number on the back. I've also loaded money on the card and it's very simple to find their reload locations. One time, I lost my card and it took so long to get someone. But that was the only problem I had.

I started with RushCard services back in December of 2018 so I've been with the company a little bit more than 9 months. I received a replacement card about 6 months into my services and that card the processing strip basically deteriorated. I called and asked for a replacement card and the customer service rep was pretty courteous and helpful. However they did not have my apartment number in the system, which was strange to me because they had to have my apartment number to send me the replacement card I originally asked for 6 months ago.

I've been using RushCard for years due to the lack of being able to own an actual bank account but these past couple years my deposits have been sporadic at best. Never deposited on same day. Payroll is put in on Monday of prior week. So why is my deposits taking 2-3 days to post. I've called multiple times, always getting lied to. They say they have no control or info on my deposits. I deal with my payroll personally so I do know when the deposits are sent and they are electronically sent so I called MetaBank who is rushcard's bank and was told that my problem is rushcard not them. I provide them with tracking number and they find my deposit but rushcard tells me they have no info even though their own bank says otherwise.

I had RushCard for about six years, but I don't like them anymore. I had to switch cards because everytime when I go into a gas station or go eat at a restaurant, it takes out too much money. And then they let people go into my account without me knowing. I told them too many times that I never agreed for anyone to go and take the money out of my account. They told me that they were sorry, and they will take care of it, but then it never happened.

Everything is online with RushCard and I love the online process. But I don't like the on-the-phone exchanges. They're not good at all. For one, it takes forever to get to a representative. I went through the IVR. It was horrible. Majority of the time you gotta act like your card is lost or stolen before you can get someone. When you do get to a representative, they do a lot of repeating of what they’ve already said. And they’re not friendly. But with RushCard as a whole, it's going good. I do the direct deposit and I get my check earlier.

My complaint was resolved due to assistance from the Corporate Office who checked into this matter immediately by calling me and advising me that this matter was being reviewed and advised me that I would receive a return call and did so. My documents were reviewed and in my return call from the Corporate office advised me that this issue would be overridden and I was issued another car, no fees and received my new card within 2 days. I received a return call with the tracking # and the time my card would be delivered. I was very relieved, Corporate should received 5 stars for going over and beyond the call of duty to ensure that I was satisfied and to keep me as a customer because I was very frustrated. The Corporate office did not have to reach out to me and could have let this go unresolved but throughout all of this I was very satisfied and ecstatic about the assistance and constant communication I received...on the other hand Customer service should be retrained to help their customers in a better way. Corporate you ROCK...

Someone finally helped us and refunded the money that was taken from us. I really appreciate the fact someone up the chain was willing to help us. Still only leaving a 3 star for the simple fact the Customer Service Reps or their Supervisors should be able to do this not have to complain and get a big thing started!!! Thank you again for resolving this for us!!!

I heard about RushCard from my mother and I've had it for a few months now. My mother did a refer thing and we’re supposed to receive $60 but it never got into our card. That’s been two months already. Also, the monthly charge that they take from me is a lot. Other than those, paying bills or making purchases online using RuchCard is convenient. I use it to get direct deposit for my check too. Last time, I got the check with my direct deposit on Monday but I usually get it on Thursday. And I don’t know why I get it on Thursday if it’s supposed to be two days early. Still, I find reload locations near me.

I've had RushCard for over a year now. I've paid bills using the card and also for online purchases. I've been able to do good with it. I have several reload locations near me and it's very easy to reload.

I used a ATM at a gas station, there was a error code stating I was unable to receive money. I immediately called Rush after calling the number on the ATM that would only keep going to voicemail. Rush decided to have the money THAT WAS NOT GIVEN pending for two hours and then taken out of my account. So of course you have to do a Dispute that can take up to 10 day, which it did not take TEN DAYS to take my money. I am not the only one this happened to, the other two people who have regular banks, their banks called them and did not take money from them because they caught the SCAM.

I called in on the 10th for address change and card replacement. Today is now the 16 of Sept and they are holding my money hostage even after I sent letters and documentation showing my new address. Everyday they tell me to call back tomorrow when all I need was an address change. Why would they lock my account when all I need was my address changed. You can’t get no one in the US to help you. If and when I get my money I will never use them again. 2016 since I been with them. Now I got to find me a lawyer to deal with them. And I’m in default with 3 companies who withdraw money on certain days from my account. I will never recommend no one else. Very IRATE AT THIS MOMENT.

I've been buying online using my RushCard. I've also paid bills using it and it's very convenient for me. I've had it for about a year now and I'm satisfied with it.

My children wanted to send money, so they told me to get RushCard. Signing up was okay. I did it online by myself, and it took seven days for me to receive my RushCard debit card. My experience is going well. It’s very convenient to pay my bills and make online purchases with it.

Yesterday I reported having a issue in regard to a pending credit that I had been dealing with for quite some time. Today I received a phone call in regards to the issue. The representative was so kind and sweet. She was very understanding to the issue. Long story short the issue got resolved and I was given a courtesy due to my inconvenience. I was more thankful. The representative displayed great customer service. This is the type of service I’m used to receiving with RushCard. This is why I’ve been a member for so long. Thank you again RushCard!

With RushCard, the money gets in there early sometimes, and it allows me to go ahead and get the money orders out of the way to pay my rent. I'm also able to do my online purchases. I had no problem when I go and use my debit card to make any purchases, online purchases or getting them to help pay for some of my medication. I'm glad I got RushCard, so when I need to go get my medication or my over-the-counter stuff, I just go and charge it up. But a lot of times, it's busy for RushCard during the 1st of the month and a lt of people cry that their money is not there yet. And it'll be hard to get through RushCard any time after the 27th.

So my card gets shredded. And I order a new one but I can't activate it. So I called customer service and they tell me that I have to put in a manual request a corporate in order to get my card activated did this I believe on Thursday night and they said they would call me 24 hours later up to 48 hours and it's been past 48 hours and I still haven't had a call about it. I've been with them since 2014. This is really unacceptable. I've seen in the past a child had this problem and now for it to still to persist.

My SSI goes into my RushCard, that's no problem, but getting the money out is difficult for somebody who's disabled like me. MoneyPath is where RushCard doesn't charge and there's no MoneyPath around here where I live and I'm disabled. On the website, the place it gave for New Jersey was Walgreens, but when I called Walgreens, they said they don't have MoneyPath. It's like RushCard is lying on the website. And when I go to other ATMs, they charge $1.99 and some charge $2.10. I take out near $300 when I get my SSI and then I have an ATM charging near $2 and then I have RushCard on top of that that's charging a dollar or two on their behalf. They're taking from disabled people who can't work and they're not supposed to do that. I'm gonna call SSI within the next month to tell them I don't want RushCard anymore.

I've been with RushCard for four years and I love it. Everything is going smoothly with it. I just had to understand it as far as with the ATM. Sometimes they charge you and there are certain ATMs that I'm supposed to use. I have that under control now. I'm pretty good with it now. In the four years with RushCard, their reps had been great each time I got to interact with them.

A rep from the main office called me today and she was very good in her work with resolving my issue and getting my $400 back finally which gave me a little bit of faith in the company work. Although I did not get immediate help from the main platform her office was understanding and got what needed to be done, done and my funds back to me. Thank you.

It was easy signing up with RushCard. I've been using them on and off. Sometimes, I will use the card and then I’ll just renew my terms. Their services are fantastic. It’s just that I was looking at doing direct deposit with them, so I need to take care of that aspect of it.

The website keeps taking you to Green Dot website. I'm able to go on the website! What's going on with yall website? Why can't anyone apply for a card? We need answers that would be helpful or at least a link.

There was this girl named Christina who had about three or four RushCards. She would transfer money from one card to another paying bills and doing other stuff. I didn’t have a bank account and one day, she said for someone to get me a card. I've had RushCard for a while and I’ve been using it. When you have a bank account and you have a problem, you have to call them. It is so much stuff. RushCard is good. But when you have a problem, you have to go through so much.

I have been with RushCard for quite some time now and I have never had any issues up until last year around the holidays when my wallet was stolen and cards were used. I filed a fraud against the card and was told it would take 45 days and till this day I have not heard anything and also tried to upload a check on the logo app but it keeps saying, "Try again." I am so over RushCard. I am going to change over to another card... DO NOT USE THEM.

This is frustrating. I've contacted my HR Manager at my job and she informed me that she sent my check via direct deposit to my RushCard Account and I have yet to receive my check via direct deposit to my RushCard Account and I need my funds because I have to pay my rent or I won't have a roof over my head. Can you guys update me when my funds will be posted to my account?

I had unauthorized charges on my account. Called as soon as I got the email. Was told they could do nothing until it was not pending. Then called them back to find out that I have to wait 7 to 10 days for a card and they have to investigate. I have bills to pay, cannot afford not to have my money. Not understanding, this should be automatic refund. Not a happy customer of 6 years.

I have been with this company for nearly a decade. It was so convenient and easy to use. I was a happy camper. Until the day I tried to log in to my account and a error message popped up saying "Invalid user id or password." I know it was correct but apparently RushCard didn't think so. Every time something changed I made absolutely sure to update my information ALWAYS. But when I tried to reset my password I was completely dumbfounded to see that it was sending the access code to an email I haven't used since 2012. How could this have happened? Then they had the audacity to say there was nothing they can do about it.

I been with RushCard since March 2007. I have to say the regular direct deposits, daily use of card, and website are decent now. When they upgraded the website, I lost my ability to use bill pay for some reason. I made several calls and countless research trying to be certain that it wasn't an error on my end. Upon all the calls the reps always said that there was no error on their end or on my account they could see, but every screenshot I sent showed if error continues to call RushCard. I stopped using them and went back to a traditional bank. One day I called and went through 6 reps and I finally asked them to enroll me into bill pay from their side and that fixed the problem. I was away for a few years because I need bill pay for some things.

I love RushCard, and their reps have always been great. I do have direct deposit on it and it's a card I use for my spending, a budget for myself like for gas and a few little groceries I may want, other than my major bank account. There are certain places, however, that doesn't take it for payment because they see it as a prepaid. But, other than that, I haven't had any problems with using it. Everything is wonderful.

I've had RushCard since 2013. A friend of mine recommended it back then and it sounded like a good idea so I went with it. And I'm not trying to fix anything that isn’t broken. I see all these other offers, “If you change to this, you get this.” But RushCard never did me wrong so I stayed. I've had direct deposit since 2013 with RushCard. I get an email when it's there and it's there two days early. If I got a problem, I call, and they resolve it or let me know when it will be resolved or what the issue is, if I'm doing something wrong. I've recommended RushCard like over 10 times.

I had a NetSpend for a while. And then, because I was doing direct deposit, I wanted to split it up into two cards. I thought Rush and NetSpend were kind of the same, so I got that. I have branched out to where I have a couple of others besides RushCard, but RushCard is my main because I usually keep money in the savings as well as on the expense card. With RushCard I get to pay some bills and have automatic withdrawals. I've got an account for like vacations, and one if I'm saving for something else. So, that's always convenient and helpful. The direct deposit process was very easy. But because most of the customer service is outsourced and isn't in this country, sometimes there's a problem with communication. But nothing too major. I know that most companies are doing it now, so it's not a big deal. Everything is fine with RushCard. I wish they would get a card with a chip though.

I got this card for early deposits. I get my paper check on Thursday. It’s now Thursday and I still have no money in my account. I will be looking for a new card if I can’t even get my money a day early. Why keep this card.

I am so disappointed and hurt that my funds are being toyed with by RushCard. My direct deposit post every other Tuesday evening. This morning, Wed. 8/21/19, I checked my account and no deposit. Around 6 am I called customer service and was told my deposit would post by 730am. At 8am, I called again, and was told it would be posted by 930am. By 12 noon I could no longer get through and the recording just states the lines are busy call back later and hangs up. It is currently 3:15pm.... Where is my money RushCard???? I'm in literal tears. I live pay check to pay check and couldn't even get gas to get to work today. IF I LOSE MY JOB I AM SUING THE EVERLASTING LIFE OUT OF THIS COMPANY! Been a cardholder since 2008. THIS IS RIDICULOUS! SOMEONE PLEASE HELP ME!!!!

I do want to take the time to give a special thanks to Miss Nedra **. When this venture first began I was completely frustrated because I was getting nowhere. She took ownership and responsibility of the situation and did everything she could to ensure me that she was going to do everything in her power to make sure that this relationship is mended properly. She took her time and she listened to me and I must say out of all the time I dealt with RushCard she was the first one to treat me as if I really did matter. I am updating the experience to a 5 star based off our interaction. Thank you again!

I had RushCard for two to three years. I had NetSpend and I sometimes used RushCard, but I don't use them anymore because they let someone use my card and they declined my dispute. They said they didn't find an error. I don't know why they stated that, but I would never use them again. I cut their card out. I wouldn't recommend RushCard to anyone.

I have been a member of RushCard since 2014. I have since forgotten my mobile phone that is associated with my account. They told me to send in documents which I have twice and they keep telling me they could not see my picture on my I.D. I sent it in color & black and white, I also mailed them the copies. Keep telling me over & over they haven't received it or my pictures are dark which is **. I have over 600.00 dollars on my card and it's been 2 weeks since. Can't talk to cooperate because ”nobody in the office has their number”, just mailing address & fax #... This is totally **. I want my money or I will sue this unorganized company.

I have been a RushCard member for about 10 years now, and it is very upsetting that I cannot get the help I need, when I need it!! I have been trying for days now to get in contact with a rep, a live person and have been unsuccessful. It is very upsetting. After I get this current issue resolved, I will be cancelling my business with them altogether. Preferred not to give them any stars.

I am very pleased to have received a call from a friendly representative at Rushcard. She listen to my concerns and was able to provide me with the status of my dispute.

I had to cancel my card and order a new one. I was told 7-10 business days. I called Monday because I hadn't received it, was told I would receive it Tuesday or Wednesday. I did not receive it and it's Thursday. I call today and they told me that today would be the 10th business day...my phone died and I'm currently being told tomorrow would be the 10th business day. If I overnight a new one it will cost me $35 in which I should not be responsible for when the card did not come in and I keep being lied too. I will contact a lawyer if this is not rectified asap at no cost to me.

I’ve had my card shut off for hours due to a system update that they failed to warn their customers about. I had no way of withdrawing money or using the card. Now today, the same thing is happening and you cannot get in contact with anyone due to a high call volume. On top of everything, they are now requiring customers to enter a full ssn and card number when that is really uncomfortable. There is no live forum to keep customers updated in case they cannot be reached by phone and this is ridiculous. I do not carry cash for safety reasons but it seems that I should due to this happening so often. I cannot continue to use this card if these issues keep occurring.

I've been with RushCard since 2010, and I have several accounts with you all (personal, and business). I'm fed up. I've never had so much trouble getting MY money that I earned off my card to transferred to another account. The reps are terrible. This company has went downhill. Give me all my money and I'm going to a Bank. I've already started the process.

I would rather do any card beside them. Now Banks can pause their cards as well and not charge $75 a year. And doesn’t promise to give you your check in two days early. Then the crazy thing is you guys can’t even review when a card has been declined as I was told by customer service. You guys make promises to people about referrals and lied about that... #SHUT THEM DOWN.

I’ve had RushCard for a few years. I used it because of the early pay. Also, the customer service was always pleasant and the reps were knowledgeable. I liked RushCard a lot more when I first got it in 2014 or 2015, but I’m no longer a member because there are too many fees, especially when I go to the ATM.

Please whatever you do never use this card. They are nothing but a bunch of scammers that want to hold your money. I am going to sue them. They claim they don’t know the number to their corporate office. No one speaks English. It is really bad. I will never recommend anyone to them.

Update: I was just denied my dispute and I have provided all the documents that this place asked for. I also received a call in which I recorded the women who stole my money and she admitted to stealing my money. There was an employee who informed me that my funds were insured by the FDIC but I am unable to get my money because the person who stole my money no longer has a balance in their account to give me my money back but my funds are insured by FDIC. Wow. If so I will have my money and I would have to go through none of this in which I am going through. I will remove my direct deposit from RushCard and I will advise anyone to do the same as well.

I've had RushCard for years and I get a lot of benefits from it. I do direct deposit and it's pretty easy, plus everything is always on time. The only thing I would like for them to do is when you have people going around taking money off of other people's cards, they could have a fraud notification. Even though they send you information about your account, there should be some way that they can stop it. A lot of people have been getting ripped off, not just with Rush but also some other financial institutions. That happened to me recently, but they took care of it.

I have been with Rushcard since 2009. I have had more than one card from them. One of my card was stolen from me so I called to canceled the card. Got a different card one day. I went online and noticed that I had money on the card that was stolen. RushCard never notified me. Nothing. Mind you this happen in 2014 when my card was stolen. I didn’t find about the money until 2016 so I called them. They told They would blocked the card and send me a check for the money which they gave me a time frame which I never receive it during that time frame.

I love RushCard. Back then I was having issues with banks and it was just easier for me to use RushCard because if the money’s not there, then you don't get overdraft fees and stuff like that and it was working. Also, a lot of times people would call and say, “Oh, you can get this medicine,” “Or you can do this free trial for $4 and you won’t get charged.” Even if I call, sometimes, they charge. But when I use my RushCard, if I call and tell them, “Don’t charge me,” and the funds aren’t there, they can’t charge me. I like that aspect a lot. I also like that I can transfer funds between my cards.

I have been a a customer of RushCard since 2004, my account was compromised on 8.2.19. RushCard was no help getting my funds back. The other company resolved the issues within 24 hours. They were able to locate who took the money and was able to reserve the transaction. RUSHCARD however, decided that they would send me a new card not overnighted. I had to pay for a new card, when I asked to have it overnighted I was told I would have to pay $30 more dollars and I would still have to wait 2-3 days.

I set direct deposit up with my job but I haven't received my direct deposit and the toll free number does not give an option to speak with a representative. It’s crazy. I’ve never seen anything like this. I have bills that are due to pay & I am getting extremely worried.

My name Michaela. I’ve been with RushCard for some time now and never really had any issues with them until now. There were some unauthorized transactions on my account. I called customer service about the transactions. He began the process for me to get a new card which was about 8 days ago. Also was suppose to send information about the unauthorized transactions. I have not received anything by mail or email. This whole situation has been very stressful. I have called the customer service number and each time I am being told to try my call again. I send email. I get an automated response. This has by far been a very stressful for me. As I expressed to the representative the first time my direct deposit is on my RushCard this has really put me and my family in a bind and I’m not even sure if my issue will be resolved.

During the past three weeks I have been trying desperately to receive a replacement card. I am disabled and my pension is direct deposited monthly. I have sent two faxes after holding for hours to talk to one of your operators overseas. My brother has sent one fax as well. We have sent numerous copies of documents to identify myself. I am almost homeless because of your actions. My only resource left is to find an attorney that will take my case on contingency to recover my funds that you are unfaithfully retaining.

Been charged to use their "in network ATM" on six separate occasions at $3.00 a pop. I called. They're very hard to understand customer service reps and got nowhere… What a joke!!! They tell you they will submit your complaint corporate office and you will hear back from them in 24 to 48 hours. Well let me tell you, you never hear back from them.

It's been a good seven or eight years with Rushcard and I haven't had any problem with their customer service representatives. I like that I have early payroll thru them. Sometimes, I don't like when I have to wait till they post or I only can go to certain banks. I had one experience where I couldn't even use my card, and the money was in there but it kept declining it.

They are holding my money on a card that has been lost and when I called a rep to get a replacement card the rep asked me some security questions. The rep accent was sooo bad I couldn't understand what she was saying so I didn't pass the security questions. So then I asked to speak with a supervisor to ask me the security questions. Again the supervisor got on the phone on, was stuck and stupid and couldn't help me at all. I have now sent in some documents that they have requested and every time when I call they never know anything and I have to always ask for a supervisor. I have been with Rushcard since 2009 and I don't feel valued at all. So last night I just faxed a 2 copies of my check stubs so I will be calling again to check on that status. This is my money and I shouldn't have to go through all of this for a replacement card. I NEED MY MONEY NOW!!!!

I like not having to carry cash and being able to make online purchases with RushCard. I feel like my personal information is secure. I also use the card to pay bills and it’s very convenient because I have easy access to it. I can automatically put it towards something and get that taken care of right then and there, the moment I press the confirmation without no hassle. Using direct deposit and reloading have been convenient too. I only wish it didn’t cost as much to load money on there.

I had trouble with my password so I was blocked. I couldn't get a hold of any customer service for one day so waited and called early the next morning. She said to wait 30 minutes for my account to be unblocked. I waited and it still would not reset my password...had to wait another 24 hrs for it to be refreshed! For the next two days it still won't reset password and blocked me again. When I finally got a hold of someone they said they couldn't unblock me and have to wait another 24 hours to reset account. It has not been 3 days and still can't get into my account. I even went to the ATM machine to get money out and they say there is '0' balance but when you call them they tell you what my balance is. This company is the worst customer service company I have ever dealt with.

I freaking hate RushCard. Their customer service reps don't speak any English and are not very helpful. My sister's card just got hacked and they told her it could take up to 90 days. They took her whole check. And the RushCard management was not very helpful at all. They don't seem to care about their customers at all.

I have been with RushCard since 2015 and they were good at first getting my deposits in on time but lately that has been going down the drain along with their customer service. I usually get paid by a certain time and now 4 hours later I’m still waiting and no one knows where my money is at. If I don’t have my money by midnight I will be looking for something else.

If I take money from the ATM with NetSpend, they charge me. If I use it in the stores, I get charged a dollar. So every time I use my card, I get charged. They didn't have the option for me to pay a monthly fee for unlimited use. With RushCard, I pay $5.95 a month. Then the only thing I get charged on for RushCard is the ATM, which is a lot, but then if I use it in the store, I don't get charged.

I’ve been with RushCard since 2007 and it's been pretty good. I rarely dispute. But if I do, that means there's a reason why. I’m in a battle right now disputing something. I made reservations at a hotel, canceled it within enough time, got the cancelation number, but was still charged. I called the hotel so many times, couldn’t get ahold of anyone, ended up disputing it, and the money was put right back on my card. But I’ve been trying to talk to someone about that because I canceled it and they told me that they see the error on their end. They sent me an email and I printed it out, signed it, and faxed it over to them. I don’t know how they came up with the conclusion declining my dispute.

It was horrible. A ATM took my card and I tried to get my money back from the company and they said they would not do so and I was out 700 bucks that easy. And now they can't find where I ever had a card with them. They're a rip offs.

RushCard's reload location is four minutes from my home and I put money on it. I've had it from a year since they started and it has been simple to use. I love it.

I don't like the charger a 1.00 every transaction. Kinda throws of my balance weekly... Kinda embarrassing when you go to make a transaction with no money because you thought laughing out loud but beside that the card is very flexible to work with as well dependable. The customer service is always helpful when needed!

RushCard advertised getting checks two days earlier which I thought was pretty cool, so I decided to go with them. Getting paid two days earlier gives me a chance to look. It’s like if I get my money sooner, I’ll know exactly how much I’m working with to pay my bills. So, that’s a benefit. Also, I’ve used it to pay bills and send money and it's extremely convenient. I’ve also used their reload locations a couple of times and it’s pretty easy. A lot of the stores do it and it’s like $4 to load it. And every time I call RushCard, it's so easy and fast. I've had to replace my card a few times and every time, I've gotten it in a few days. The representative was really nice.

I've been a member of RushCard for 8 years. Three months ago I was trying to transfer money to my friend's RushCard, and it kept erroring out and my online account got suspended. I have two card numbers, $300 on the card my direct deposit goes to and I need to transfer that to my card but I can only do that via my online account. They won't reset it because I don't remember what phone number I had when I set up the online account. Told me to fax a copy of my state ID and a request for them to update my account with my new phone number. I gave them all the other info, and they "can't help". I sent the fax, called back a week later, they said they didn't receive the fax (how convenient). Sent a letter to UniRush Financial Services in Ohio, 11 days later, NOTHING. I know I will never get my $300 back. Complete scam. I'm going to file a complaint with the BBB and state attorney general.

I've been trying to close a deceased person's acct since April. RushCard customer service personnel don't speak clear English. They have been running me around causing me to spend a lot of money faxing documents, court costs, gas money and hold time on the phone. I think they're trying to keep the money because they keep lying to get me off the phone and sending me in other directions to get me off their trail. When I call back, you get a brand new operator and have to start back at square 1. Four months while you're mourning is unacceptable.

I used to have Netspend but it got to a point where people would take money off every time I got money on my card. I left them and came to RushCard. It's what my mom has. I've been with RushCard for a little bit longer than a year. I get direct deposit. I have my employment check and my disability coming to that card. The customer service is great. They try to fix a problem as much as they could. I just put in a claim for money that’s been taken off my card. This happened twice. I called RushCard and I did everything they asked me to as far as filling out the papers. But they still don’t wanna refund my money. I know it’s not them that’s supposed to refund it, but it’s kinda crazy how people can just go in your account without even having the card to take money off.

I forgot my PIN number and try to change it. Got lock out of my account. Now I can’t access my fund. Try to get a replacement card but they won’t allow me so my money just sitting there. Worse card ever. My last time use RushCard.

I've been a member about 4-5 years and am pretty disgusted right now. Referral bonus is an absolute lie. Three times people have gotten cards and put my referral code on them. The last one I WATCHED her put my referral code down and when her card came I literally WATCHED her activate it and deposit the money and conveniently enough. The day after she ordered her card I got an email that said my referral code had changed. And of course they have no record of it, yeah it's only $30 but when it's a lie to get people to order the card that makes it a lie and a scam and I am done. I've already moved one of my direct deposits to my new bank account. I'm just waiting for the other one to get moved. Other than that mediocre card lots of hidden fees the only good thing about it is the savings option with rush goals but certainly not the only card with that option.

This is my second week with RushCard and the only disagreement that I have with them thus far is that your paycheck suppose to be deposited in your account up to two days before payday. I know for a fact my employer deposit the money on Tuesday evening and it doesn't credit to my account until Wednesday night at 11:00 PM, so basically I consider getting paid 1 day and 1 hour before payday, that is one of the reasons I switched to RushCard. For the 2 day early deposit.

I been having trouble with my money with payroll and Rushcard been very helpful. Thanks for helping me today. God bless y'all. Having bills to pay and no paycheck yet is hard at times but it happens I guess.

Hey I would like to say thank you for the convincing of having the RushCard. I love getting paid early. I have referred your card to a few of my closest friends that they should get one and b. Thank you again for everything.

I have been a customer for 6 years and gave them many referrals However I'M DONE! I had a large deposit for almost $200 deposited in my acct but then couldn't find my card. I opted to have it send urgently and paid $35 fee for 3 day shipping. On 3rd day no card. My rent was due. I'm freaking out. Call them to see what issue is? I LEARN THAT my card was sent to wrong address. Address 2 and half hrs away in which have not lived in over a yr.. I was pissed because before requesting card they confirmed. I had twice asked them to confirm my ship address which at that moment was correct. My old address was no longer on file so how did this happen. It was a Fri. Only option was to request additional card again and this time wait even longer.

RushCard is a complete scam. Money was stolen and used for a Xfinity mobile account. I filed a dispute for charges on my account after submitted all required documents and proving I suffered from identity theft and never owned a Comcast account, including letter from Comcast. Rushcard denied 1 of 3 charges with no valid explanation. I’ve been trying to get a refund since March with no help and RushCard has all the information needed to handle this case.

A friend of mine previously used RushCard. I decided to go with them as well and since then I've been able to manage my finances better. I like the early deposit that I get too. One time, my card expired and they sent my card to my old address. I called RushCard gave them my new address and they shipped me out a new one.

No one ever wins contests from you that have direct deposits. I have been with you all 3 years and I notice no one from Alabama wins anything. Can you all fix that because we put money in our accounts every month too.

I was tired of paying bank fees. I went with RushCard and since then I've been liking the early deposit of my payroll. However, there was a time when I had been in a tough situation and it was hard to get an agent at RushCard. Still, after I got a rep, they took care of everything.

I've had some disputes with RushCard. One time, my card was stolen and I even had a subscription for it. It was being used but I still didn’t get my money back. RushCard said that all the charges amounting to a hundred and something dollars were legit when they weren't. Though it wasn't an awful lot, I wasn't happy with that. Also, when I call, I have to go through so much just to speak to somebody. I have to want to dispute transactions just to do that.

I’ve been with RushCard for so many years and I have a good experience. With them, I get my money earlier and sometimes, I get it earlier than that. Also, there's a reload location about a block from me. When I called them to see if my check came in, the reps I talked to were very courteous. RuchCard's great and I’m content with them.

I reported Fraud on my account on July 4, 2019! Was told credit would be sent in 10 business days! Called over 3x. Was told 3 different stories! All of a sudden they refuse to give credit! They are giving me the runaround about my money.

I had a bad experience with banks before. When I heard that with RushCard, the pay comes in two days early with them and they do direct deposit, I thought I would give it a try. I have them since 2008 and since I’ve been dealing with them, I’ve only had one complication with the card. And that’s when the system shut down everywhere. It happened worldwide and something was wrong with the system. But the card is a good thing. I’ve referred people and they have joined RushCard as well. It's very convenient for me to use the card for paying bills and making online purchases. Certain places even have ATMs where they don’t charge you to get your money off the card. It’s lovely. A couple of times when I couldn’t get my balance online, I called them and their customer service was great, too.

With RushCard, it's a good thing that I can't overdraft. I don’t have to monitor what I have with them as far as whether it was putting some money in there or getting everything via direct deposit. When I first started off a couple of years back, whenever I made a transaction, for a good amount of time, whatever dollar that I would take out, at the end of the month, it would give it all back. I don’t know whether that was a promotion thing that was going on. Additionally, RushCard gives me my money two days in advance.

With RushCard, I like how I get my benefit early. I receive direct deposit through it and whenever it comes through, I get notifications. However, I had an issue wherein I made an order online and I was double-charged but then I didn't know. I had a hard time getting my funds back. The dispute department was late to send me the documents as they stated and so I took matters into my own hands and talked to the merchant and tried to solve the issue. But then, RushCard told me to let the dispute department handle the situation because at that point, I had filed a dispute.

I used Walmart prepaid and was not really happy with it. So I decided to have RushCard and have had it for three years. It's okay. But I have another prepaid card that I prefer over it because as soon as I use that card, I get a text letting me know where that card was used or how much, when, and my remaining balance. But I have been able to use my RushCard to pay bills or make online purchases.

I've been a RushCard holder since 2006. I had been having problems with funds disappearing from my account and no one to tell me what happened. That was why I chose RushCard and my money has been safe. I’ll get text message alerts whenever the card or my number is used, saying where and the amount. RushCard is also quite convenient to use for paying bills and making online purchases. Sometimes I load it myself but I prefer direct deposit. However, when I have called their number, it takes forever to get a live agent or any agent at all. That’s the only problem I have with RushCard. But when I do get to the agents, they’re usually knowledgeable and very respectful.

This company sucks. I always have issues with logging in, late payouts, false charges being deducted from my account, customer service never actually helping or answering the phone. I called to get an account verification for a loan, they hung up on me and said their computers were down after hours of being on hold trying to get someone on the phone with my loan provider. Customer service always is rude and has an "I'm doing you a favor" attitude. They don't really care. Just collecting our money. Find somewhere else, do not open an account with this company. You will be livid. There are other card companies that will give you great service and a early paycheck. Save yourself the stress.

Every time I use my card it charges me extra to use my own money and when I use it to order pizza to charges me more than what it is... and all the and all the fees it charges you every month that's crazy just anything that take your money from you. Made a mistake when I got this card.

I have been with RushCard for almost 3 years and I called to get a replacement card. Due to using it every day the strip is getting bad. They wanted to charge me $5 which is absolutely ridiculous since I already pay a monthly fee of $5.99... $71.88 a year!! I have always liked RushCard but after today I will be pulling all my money out! Both representatives gave no help or understanding! STAY FAR FAR AWAY!!!!

I always get paid early on Wednesdays and still have anyone else having the same problem. Thanks. Been waiting forever. Got things to pay today. Need groceries. Gotta pay my bills too. Why is it taking forever lol.

I am absolutely disgusted with RushCard. On Sunday, June 23rd in the morning I called because I noticed there was $3.55 in my account. Apparently someone had accessed my account in TX and withdrew a total of about 1920.00. To say I was alarmed is an understatement considering I just got paid the Friday before. I immediately called RC and was told I needed to fill out a dispute resolution form which I did, but that I had to wait to file a dispute on the 'pending' charges. The additional charges completed that Monday and I submitted my second dispute resolution form the same day. I called RC and they informed me it would take 10 days or sooner for a provisional credit to be applied to my account. Although I was not happy there was nothing I could do.

I've been with RushCard for four years and I've had them for so long now that I'm not gonna switch. I get my checks early too. The only thing I don't have close to me is where you can go and get your money off your card without having a fee. But for putting money on the card, I do that at Walgreens. I also make purchases and pay bills online and RushCard works okay for those. I had to call once because I was trying to change my address and the team at RushCard was able to help me with that.

I’ve been trying to get in contact with a human operator for a while because I can’t use the mobile app. I can’t log on online or update my personal info or anything. I had RushCard years ago and I left because of that reason and I just recently joined again and I still have the same problem.

RushCard is a lazy company. I would never ever ever ever do business with you guys again. After someone stole my wallet and stole all my money I disputed the unauthorised transactions. RushCard didn't even wait 3 days to deny my dispute. It didn't even give me my additional credit that was supposed to be promise to me.. so I had to redispute the deny process along with a police report. Now I am in the process of waiting 45 to 90 days. I am on my 45th day today. Magically when I call these ** they call volume is high. I would never ever in life do business with you guys. My lawyer told me to just wait the 90 days and see whatever decision that you guys are going to make because best believe I'm going to sue the whole company for a class action lawsuit and I'm going for millions of dollars. I'm trying to put you ** out of business for robbing people for their hard-earned money.. I cannot believe and understand how you ** are still in business.

I never had any problems with Rush in the many years I have had a card until recently. I hadn't logged into my account for a long time because frankly I didn't need to. But one day I needed to talk to someone very badly and the operator that answered the phone wanted know my phone number on file and I had changed my number quite a long time ago. I couldn't remember the number and I couldn't log into my account. When I tried resetting my password the link for the verification number took longer than 5 minutes to come into my email which meant I had to ask for another one and it did this multiple times to me so I was very upset that I couldn't talk to anyone about my account. The operator told me she could not help me and I ended up having to hang up with no help to my situation.

I heard about RushCard over a TV commercial and because they said you would get the money two days faster, it’s a good card. Also, I like Russell Simmons. I don't save a lot of money with it because if you go outside the network, they charge you three dollars and some change but using it to pay bills or make online purchases is pretty convenient. Plus, I can reload and do a direct deposit.

I love the RushCard. It gets me my paycheck two days earlier and it's fairly easy to use. I'm thinking of changing all my paycheck to the prepaid card. I recommend the prepaid card to anyone who wants to have better control of where your money goes. Instead of using a bank account, use the prepaid card. The only issue I have with it is getting cash, and paying without a check. It's a great way of controlling your input/output of money.

I had a friend who was on RushCard and she told me that you can get your paycheck two days sooner. That was a while back. I went on ahead and applied with RushCard. I’m using them mainly because I get my paycheck early. Outside of that, I would be with somebody else. You don’t get points or rewards. I did the reload twice. I can go to CVS, Walgreens or Lowe’s for that. But it’s expensive. It's $5 when you’re loading money each time. I don't do the reload very often just for that reason. I have a direct deposit.

I have referred approx 8 people for this card. The first couple of times the referral was credited to both accounts in less than 30m. After the first two, the referral fee didn't post on the same day. I would have to call customer service. They insist on speaking to the referred person. After which the rep says that they will send request to corporate to have credit added and it would take 24-48 hrs. To date, the last referral was made on 04/04/19. It took forever for the referred party to get the credit. I have yet to get mine. I am researching how to sue them for false advertisement to include the time wasted calling customer service to be told the same thing and still nothing has been applied to my account. Of course you know that I am not referring anyone else.

I like Rushcard because I get whatever spending money I have outside of my bills quicker. I get it 2 days earlier. I use RushCard's reload locations and I could take it right to the store and load it at the register. That's an easy process. I've only had to call to update my address and I never had a problem where I had to call in or maybe change my pin. I did it through the app which I have on my phone. One problem I may have is sometimes finding an ATM that's free. Also, I can't use the card on the Uber app. Other than that, it's good.

Once I only have about $59 or so on my card it's very difficult to withdraw from my card at a atm. I have to make a purchase to get cash back which is troublesome. I just don't understand why I use ATM.

In the beginning, RushCard was wonderful. I had some credit issues and I didn’t have a bankcard, so, I used RushCard. One time, my identity had been stolen and RushCard made it easy and convenient. I’m also disabled, so I’ve been able to have my disability check go directly onto my RushCard. And any time I have worked, I’d been able to have my paycheck directly deposited on there. The fact that it allowed my check to come a few days early has always been a big plus for me, too. There are places that don’t take it, but I haven't had a problem with the majority of places. I have the once a month fee so I don’t have to have fees every time I use it, and that hasn’t been a problem for me. Having that and having the Allpoint have been great as well as far as being able to go to the Allpoint ATMs. That’s been outstanding.

I've been a RushCard member since 2015 and NEVER had a issue until now. I can't get into my old email to recover my password and they're telling me I have to fax them all this stuff and I don't have a fax machine. When I asked to speak to a supervisor he kept giving me trouble and I never got transferred. I don't recommend RushCard. NEVER!!!

I don't have any issues or complaints. They should reduce the atm fee and out of network fee if you're paying a monthly fee. The card is great. When you transfer to another account there shouldn't be a fee for that. Something like that needs to be free.

I’m not too happy with Rushcard. I’ve been a member with RushCard since 2012. And I decided to become a member because they deposit your direct deposit ahead of time. You get your paychecks ahead of time. I had a good experience when I’d have a dispute with another merchant. They went ahead and give the amount that I disputed before the merchant reimbursed the money.

I was going to use RushCard for purposes of having my employment check direct deposited onto it, but I never received the card. I asked to speak to a supervisor because it has been more than the 10 days that they had told me that I will receive my card and to keep looking for it. And I called on numerous occasions trying to follow up on them. Then, I was told by a representative who works for RushCard that in order for me to get a replacement of a card that I had never received, I'd have to pay them $20. If I didn't pay $20, there was nothing that they could do. Why would I pay $20 for something I never received in the first place? And then the guy was so rude. Also, I asked for a supervisor. I was never offered one. So, I sent in information via email letting them know that I was highly displeased with that RushCard and that they would never see any of my business ever. If that's how they're gonna treat people, I'm not even signing up for that.

RushCard sucks. They purposely give you the runaround and you get absolutely no results. I disputed two transactions and they purposely didn't send me my forms so that I could receive my funds back in the correct time frame then told me I have to wait 45 days!! I will NEVER recommend RushCard.

Having RushCard is very convenient. I've been able to manage my finances better since using it. Plus, everything has been posting right away.

Made a call inquiring about how to dispute a transaction. The representative that was assisting block my card without my permission after I told her I would call the merchant 'cause I needed my money 'cause the policy is to block the card. I was checking my transaction on my app just to see that my card had been blocked without my permission after I told her that I would call back and that I would speak with merchant. I called back, got transferred around, finally spoke with manager and she gave me wrong info as well. Called back three more times to find out all that I said they didn’t believe. I had to pay to get my money. All the representative in the company can barely speak English. The way I was handled and treated I don’t recommend no one use the card. They have other prepaid services that have more and better options avail. Chime is a new one and they also have Netspend which is not bad.

The only complaint i have is the 3.00 out of network charge, especially at a free wawa ATM. Also, the in network ATMs are not very convenient. Going forward, I hope that more ATMS are added in network and hopefully free.

After four years your customer service is horrible. I’ve recently had a transaction come from my account that I did not authorize and I made a dispute and RushCard failed to let me know as to time. To sign the documents and now I have to wait 45 days to get my money. You’re not helpful. You get on the phone with the agent. They just want to get you off the phone. I suggest nobody get rushcard.

I enjoy using the Rush Card. I also enjoy the perks that comes along with it. The biggest perk that keeps me happy is getting my work check a day or two earlier than I would if it was with a regular bank card.

My problem is why every time we use the card you take a dollar. It make no sense? Why is there no overdraft? I just don't like to be charged every time I swipe my card. That's just crazy to me but RushCard rules. I love rush card cause I get paid early.

Customer service is satisfactory and I am most satisfied that I receive my income early, that is the greatest value ever. I have not had any problems with the services. I was hesitate about getting this card and my grandson has an account and he swore it was great, so I applied and I have been happy with it.

I like my RushCard and I would recommend it to a friend. I've been with them since 2014 and I have two cards now. There’s one only thing that I did have a problem with. I tried to refer my son and my boyfriend so they could get one but for some reason, RushCard denied their applications. My son was under 18 at the time so I had to sign a parental rights form and send it back in. But I did everything and they were not still able to get a card. I don’t know what happened and why they were denied. That’s why I got my other second card.

I had recently contacted an online chat agent with your Co. in regards to a charge I noticed on my online acct. The agent was very courteous and professional and helped me target the issue in a very timely manner and resolved my problem immediately. I have always had a great experience with your customer service center. I am extremely happy with your services and using my Visa RushCard has made managing my money so easy! No long bank lines, and no hassle! I love it and will continue to use my RushCard! I have referred friends and coworkers as well!

Every time I use my card there’s a $1 penalty, that’s just too much. When I think I have a certain amount on it, then it’s a different amount. Then I have to make sure I have the right amount plus that $1 or I have to put what I’m purchasing back. I wish they had something I could pay a one time fee at once and then they won’t take any other charges out per month.

I'm fairly new to RushCard but so far I am pleased with the services. I especially like the notifications that I receive regarding my account. I would definitely recommend RushCard to others. It makes for a very good start for young adults learning to manage their finances.

I have had a RushCard for over five years and I have not had any problems with it. My direct deposit is always on time, my card has never been rejected at any store or online. I would recommend that you get the card that charged the monthly fee since the as you go card charges a dollar every time you use it regardless of the amount you spend.

I would never choose another card. It has been the best card. If you recommend it to family and friends. The card is easy to use. I can track my spending plus it sends text messages on balance. Wish there was more colors to choose from like purple.

With RushCard, I'm able to see my finances on my phone, which helps me manage it. I'm also able to pay bills and do online purchases. But whenever you have to go to the ATM, they double charge you. The ATMs charge you $2 then the card will charge you also. Then when you call in, it's hard to get ahold of somebody to really get answers. There's a long wait time and sometimes if you're on there too long, it'll cut you off or you have to do a whole lot to speak to someone. Getting reloads is also not easy. I don't know where I can go or how to do that. I just use it for direct deposit. But although I actually get paid on the 1st and the 10th, I'll see it three days before.

I've been trying to receive a replacement card from for a whole year. Everytime I call they tell me they have my correct address but if so why hasn't any of my replacement cards been mailed to me. They claim no card have been returned to them so where are the cards going. Customer service is unprofessional and they do not help me with resolving the issue and they won't get in contact with their corporate office to see what's going on. It's times where I can't access my money to pay bills. My credit card payments are behind because of RushCard. They will not help me with anything and the customer service reps are very rude and unprofessional. I've been with RushCard since 2009 and this is how they treat valued customers.

I love it. The customer service is awesome they're very knowledgeable and courteous. Terrific job guys. People ask how I manage to get paid on Tuesday and they have to wait till Friday. I just pull out my cards and smile.

I have had some really good experience with my card so far. I just wish that it would tell me more of what and where my card is being used. Thank you so much for the good experience that I have had so far.

I cannot log into the app to check my card. I have to call my card each time. I also tried to call customer service and I never get through. And I also put in my phone number numerous time to get text notifications and I do not get any. I would love if someone calls me to fix the problem.

RushCard has been a blessing for me for a very very long time [paying bills online, ordering items online]. Also the customer service is always nice and professional. I had recommended my family members to get a rushcard and they did so and they thank me..

I love my Rush Card, have no problem or issues like the fee I'm paying, no issues at all with my card. Would recommend Rush Card to any of my friends or family, can be used anywhere without being penalized.

Hi, I’m a new customer with Rush card and to tell you. That as soon as I put money y’all started with the charges. At the end of the day that’s not cool y’all have charge me 25.83 and it’s not a happy feeling to say the least.

With RushCard, the direct deposit was really simple, which was what I really needed with my job. I heard about them through a friend a few years back and it's an awesome card to have. Depending on where I'm shopping, sometimes I get discounts with it. I also like the notifications that I get back every time I spend, which really helps me out. I'm satisfied with RushCard. Everything has been going really well with it and and I haven’t had any problems in the services anywhere I shop at or anywhere I swipe. I haven’t had any problems at any ATMs either, so the card is like a bonus for me.

Yeah so this guy was making fake watches and scammed me out of my money and the lady at RushCard was quick and accurate at helping me and I went on to buy a Versace watch that came in 2 days... I put my card in on the scammers website and it said “run away, I’m stealing all your money” so I asked for help. Thanks.

The app you’ve provided is always down, after every other transaction it stops, but above all else getting paid a day before or two days before is convenient for paying bills early. If you provide a better upgrade for the app it would be nice.

I feel I have paid too much money in fee when I'm not able to get to a cash location leave me with no choice but to use closest location with I need emergency money. Too much. I am a single mother and I just can't continue to pay those fees at all it add up.

The only problem I have is the dollar fee for every transaction. If that didn’t exist or I receive it back after some time it would be perfect. Overall, I love the card. I get my payments earlier than expected which is great.

Is there a option to change the fees? I’m spending so much per swipe it adds up. 1$ per swipe is ridiculous. I also never receive my refunds if I cancel a payment. I need it back on my card. Once I get a bank I’m leaving RushCard.

Your automated system isn't user friendly and doesn't give a option to speak with a agent.. Your agents need to go thru a empathy training.. that lying to member or putting people on hold and never returning is very discouraging and makes me want to take my business elsewhere.

This account has been great for getting me back on my feet in a pinch. It would be even better with more of the features that are available for other prepaid cards. I would love to see the ability to add the account to my digital wallet, and use it as part of my financial suite. Having a chip would also be handy.

I love RushCard. I will recommend it to my friends and family. I like that you get options on the type of fee you ya for your card. I do the monthly fee. I have the direct deposit and it get my check 2 days early and that is wonderful.

Direct deposit on 5/30/19, paid Credit One bank 5/30/19, 30 dollars Credit One bank withdraw 6/4/19 insufficient funds. I being Rob of 30 dollars that was withdraw from my debit card on 5/30/2019 and I was charged 30 dollars in fee. What type of rip off and scam being run.

I love being a RushCard holder. I really enjoy it. I love the 2 days deposit when it’s time to get my paycheck and plus I really like the color of the card and how you can choose your own color card. That’s what I like about it.

It is extremely hard to get a new card or even report a card stolen. I tried over the weekend due to losing my card and ordered a second no one ever reached out to me and told me this was not a replacement. I had to pay and wait for another card to come. Fees are ridiculous.

I have had a pretty good experience with RushCard. I just don't like if you forget your PIN there no way to reset it with a representative. You have to just get a new card. All the years I have been with RushCard I have never won a cash reward contest. I'm honestly confused about how you enter to win. But overall my experience has been great! Love the early direct deposit.

I love RushCard. You will get paid two days before your payday. If you want to send money to a Friend it very easy with RushCard. They will receive it in minutes. I love RushCard low monthly rates. Faster way to pay your bills.

You guys cancels my card that I was using. And there was money on it and I can't get it transferred to my other card. Can you tell me what people do with cancelled cards? Here I will give you the answer. People throw them away. So now you guys have my money and I'm sitting with no money. Thanks a lot.

Love this card and everything it has to offer. I referred a lot of people, just no one used my code???? But no worries. I keep referring as much people as I can. I would like a savings feature to where it can help me out.

I love the RushCard! It so helpful and the app is amazing. I don’t feel that I need no other card, because RushCard is the right one for me. I never thought that I will find the right card. But I did!

RushCard left me Stranded with no cash when I had $1000 on it. I called RushCard before I went on my vacation. To let them know I would be traveling Internationally. The man told me I would be fine. I get to the Bahamas and could not use my card at all. I even called them and I was told they do not let any one use their card Internationally. I was very upset because I had just talk to Representative who told me I would be fine. If I would have known this I would not have put my money on this card at all. I could not pay for anything I had gotten on my trip. It put me in a really bad Position. I will never use RushCard again for anything. I have advised other family members not to use this card as well. Not only was I left in the cold I was embarrassed as well.

It hard not being able to withdraw money from your account without being charged 3 dollars. Also the Ingo app is still not working. So it makes hard for me to load money into my account with having to cash my check and it cost 5 dollars to deposit is a little ridiculous.