RushCard Reviews

RushCard is the best prepaid card I've ever had. I tried Wal-Mart prepaid, Green Dot prepaid, Brink's prepaid, PayPal and a couple more but neither has your funds available faster than rushcard.

I love RushCard. It helps me out a whole lot. I especially love the early direct deposit.

I have had a RushCard for a while. At first things were going good. Then I started getting charges on my account that I wasn’t making so I complained numerous of times to dispute these charges and RushCard didn’t give a crap about that. They kept making false charges and taking my money. Do NOT GET A RUSHCARD. THEY JUST WANT YOUR MONEY. Every time I tried to login to my account online it would tell me that my account has been locked and I called in about that and they would tell me its been removed but I’d try again and it would tell me the same thing. It’s a headache and don't set yourself up for it… That is all!

Very helpful but took three times to get right data. Ask again after deposit, true assessment then.

Fax direct deposit slip - It was good customer service and fast.

Card wasn't working. I guess the computers were down. They came back up and it started working later so all is good.

RushCard was referred a long time ago by a friend. It's an easy access that enables my family from out of town to deposit money into my account. I love the reload option but what I don't like is I am charged a fee when it goes inactive for a certain period of time.

I been with Rush Card for couple years now. I go to my side stores and get cash out with no fees, I get direct deposit every week on my paycheck, and get a good rewards like 1% cash back, thank you.

I have always had great customer service.

They help me with everything I need.

I love my RushCard. I get my check a few days before my Co-workers and I love it. No complaints, happy customer.

I have been a member of Rush for 15 years and they have never ceased to please. Any problems I've had have been quickly resolved. Problems with merchants even quicker. They even spotted and blocked fraudulent activity on my card even before I did. They had my card blocked and a new card on the way before I even knew there was a problem. I highly recommend Rush as a great financial service.

I was not pleased with the rep in the Dispute Dept that I spoke with at the beginning of our conversation because after speaking to me for about 10 mins she told me that my card was blocked and I wouldn't be able to get a new card for 7-10 business days. I felt that she should've told me that at the beginning of the call. When asked why she did that She told me that is the company's policy. I then asked if I could speak with a Supervisor or Manager. She then told me that there wasn't anyone available at that moment but she will make sure someone contact within 24-48 hours. Advised her that I needed my card so that I could get gas and other things but she stated there's nothing that she could do.

Service is great.

Always polite and knowledgeable. Love the bill pay option and text msgs update. This card is great.

I have had this card for 5 years plus at first it was easy to deal with, then it’s just started going downhill and fast. First off, their call center is the worst ever. No one speaks English and they are so rude. Second, since they changed banks, it has went worst than ever. I would not tell anyone to get this card ever.

I love RushCard, I really do. It's one of the best cards I have had.

I enjoy using RushCard. I've only ever had a couple issues since the start of my time with you all and all on them have been resolved in a timely manner and I've only seen things get better. Thank you for caring about the customer.

I'm angry because I feel that you should have sent me all those emails, now I can't receive my money on time. I have bills due and I don't have time for your sorries because your sorry aren't going to pay my car note or any of my other bills.

Called to order a replacement card and the person there was rude and when I ask to speak to supervisor, they place me on hold. Then from time to time I hear them pushing buttons on the phone. This went on for over a hour before I hung up. I been a customer for several years.

Did a RushCard to RushCard transfer to my husband at the time sitting next to me! Error message. Transfer not processed. Funds returned. Still no fund returned and no money to husband. And money still just gone. Results cards on block, no money yet. Been four days and let me tell you these are by far the most rudest reps I've ever heard. Hang up in middle of calls. Can't explain where my money is but can say it's on their part! So nasty about a mistake on their part. Lesson learn. Get your money out. Keep up with it yourself. This is not a real bank. Real banks DO NOT OPERATE IN THIS MANNER. PISSED OFF LADY! I WORK HARD FOR MY MONEY.

I used to do more with my RushCard, now its limited.

I was checking on my balance and registering my card. It was very thank you.

With RushCard I get my pay earlier because my payroll check goes on my card through direct deposit. I get paid on Fridays, it’s my original payday, but sometimes I get my money on Wednesday nights, at 11 o'clock and you can't beat that. And it’s pretty convenient. When I go to the ATMs that Rushcard is partnered with, I don't have to pay a fee. And also when I load money into my card, it’s on there within 15 minutes and reload locations are near such as Walmart. Plus good experience interacting with their team.

If you don't have a bank account I would recommend you get a RushCard, the best card to have.

I love the fact I get my direct deposit early! Customer service is good!

Using my RushCard is truly time-saving and economical.

The service is questionable sometimes.

I love how early I received my benefits and shopping on the internet.

I'd recommend all my family and friends to RushCard. You get your pay two days early. No need to go to the bank. Have been a RushCard member for 4 years. I love the best thing that happened to me.

I never got my card.

I would recommend RushCard to anyone. The customer service is impeccable!

Customer service was great. Anytime I called them and they help me with everything that I need help with. They are very helpful and I appreciate all of their help.

The only thing I've really done lately has been to call back in and request a copy of a bank statement and you all it took me who calls to get it to me. It was kind of a slow process that I've actually got it but the customer service agent the second time I called was very apologetic and very customer service friendly and just made sure and there was nothing else that could be handled or do. I need it handled at that time. I had been with RushCard since-2010 and there's other cards that I could have gone to but I choose to keep going to RushCard because I really like the service and I really like the perks. Besides people really like my pink baby Phat card design and I love it myself and I don't want it to go away!

I have been a RushCard member for 4 years now and I can't rave enough about it. I absolutely love the way I get all of my checks before the original dates that they are normally processed. It's a blessing! Also I can't spread the word enough for others to take advantage of all that the RushCard has to offer. So thank you again for providing this service. Very satisfied customer.

It's good to have. I wish I did it sooner. Thank you.

The service is always quick and thorough.

I have using RushCard for over 5 years now and this is the easiest card I have ever had by far! Never had any issues or disappointments. RushCard is accepted everywhere, with ease and so painless.

I am only allowed to withdraw small amounts (200) dollars within a 24 hour day. This is very inconvenient to me. I have bills as big as 1,250.00 a month.

I would recommend everyone I know to get RushCard. Very helpful in every aspect of General information about what you get in getting the card and all sort of advantages. The card great. Recommend to get RushCard. Very helpful. 5 stars.

RushCard has been great to me. I have been with RushCard for years and I haven't had any problems. Customer service has always helped me with any questions I've had and has always be very courteous. I have referred several friends to RushCard over the years and they also like it.

I have only had to call few times for questions. And the reps I have talked to have been very polite and professional in my concerns. They have tended to my needs and have answered my questions to my satisfaction. Have been a customer for few years now and no complaints.

What happened to the two days early pay?

Very user friendly. Good experience so far. Thanks!

Customer service was great even though I didn't have all my info. They were still able to replace my lost card without a hitch. It came fast and I am back using my card again.

I chose RushCard because of the early deposit, which means I didn't have to wait. I've been a holder for two years now. I don't have to worry about the overdraft fees and I can use it anywhere. It's very convenient - no problems at all. I was not working for a while and when I came back to RushCard they were very helpful to get me another card and I was able to pick if I wanted a different color and all that good stuff, and it came right away. Everything was on time. So whenever I call customer service, it's always a pleasant experience.

I like my card. Me and my mother has one and the best part for us is transfer money. It's so simple and easy. I've only really had to talk to customer service a few times and they were always professional.

I've been with RUSHCARD for a little over 5 years. I've never had a issue with my card or the company in general! They protect my money that I work hard for every week. Good choice in picking this card & it's accepted just about everywhere!!

I love the card and its versatility but the cash deposit limit per transaction should be more than $500 and the daily cash deposit limit should be more than $1000.

My load date change when y'all switch banks. I get paid every 2 weeks on a Tuesday. I was getting my money on a Friday. Now I get it on a Monday a day before my real pay day. Well my last pay check I got it on a Friday but I never know with y'all if it's going to come this Friday coming, I hope, because I really do love each card. Had your card for years. I hope I can keep it.

My greatest enjoyment is not having to pay bank fees which can eat up all your money. I have been a customer since 09 and each year the services get better and better.

RushCard have great and fast action and treat you like family.

I requested all of the four accounts direct deposit forms. Only the supervisor could supply me with the forms after two attempts from the regular support staff.

I love the RushCard. The only complaint I have is that there is not enough free ATM's available.

I love everything about the card...

I haven't had any issues when using my card. I hope you add on perks. As far as bill pay, I haven't received any since I got my new card.

I love RushCard. It's like having to bank in your pocket.

The customer I receive from Rush is state of the art. The csr's are always polite and helpful.

This card is the best I have ever had.

I'm happy with my choice of prepaid card and the way that my needs are being handled. Thank you RushCard.

I have yet to have a real issue with this card system. Reloading is easy when the places have working systems and the access to my money is simple. Totally recommend it to friends and people who want an internet spending card outside of their bank account. I feel safe spending my money when I need it.

I love the fact you can use the card everywhere and it great to know your balance and it would be nicer if there were an zero fee RushCard than to have an fee each month as well a fee to put more money on the card. It would save me even more to use my card than not to.

Best company. Overall customer service is fast, convenient, friendly employees that do all they can to help and resolve any problem you might have and I'd recommend to anyone.

I love my card.

Up unto this time I have been satisfied with RushCard. Recently you changed banks which affected my direct deposit. It was hard this time because of the difficult time the State was having issues. It's been 2 months and have not gotten started. The switch over was not easy as indicated from your emails.

I love receiving my pay two days before payday.

I love RushCard, never had any problems with them at all!!! Thanks RushCard.

I needed something that was more convenient at the time. All my friends had RushCard so I got one and had them for years. I have set myself up with Bill Pay online, so that's how I pay all of my bills. I like how it doesn't have to be the actual day and that I can tell them when to take the money. It takes a little bit of the pain out of getting paid and I love that. Their reps are also great. Anytime I've ever called and asked about a purchase, they've always given me the answer. The only problem with Rushcard is not being able to find available ATM that won't take so much money just to get money.

I would recommend the card because it does give you the chance to have a debit card and get direct deposit up to two days ahead, but the amount you can use your money daily needs to be up even if you have to do different transactions.

Have enjoyed the Rushcard for quite some time now and am very happy. Customer service helps whenever I've needed. Always courteous towards me and my needs.

I feel the whole situation was handled quickly once I was able to get a hold of a customer service rep. That is an issue however; your hold times are extremely long. The customer service however does make up for it. I paid 30.00 to have My card sent via FedEx two day delivery. It took five days to receive the card from FedEx. That however was their fault and not yours. I tracked the shipping and they had it in one day but held on to it for another four days. I am out the 30.00 bucks but like I said it was not on your end. Thank you for your service. I feel like a valued customer!

We have been Rushcard members for 11 years and have had only great experiences overall with Direct deposit, Rush Goals, Bill pay, etc. I always recommend Rushcard.

I have had excellent customer service from RUSHCARD and I'm very pleased with the outcome and experience they have shown me over the years. Plus I will most definitely recommend RUSHCARD SERVICES to all my friends and family from this day forward.

My experience has been great. I really enjoy receiving my direct deposit early. I have the ease of using my card instead of carrying cash and it feels safer.

I love RushCard. Always gets me my check early, I just don't like the ATM limit, it's a pain when you have to pay rent. Other than that I love them. Customer service is excellent & they make sure you are who say you are.

I love how we get our direct deposit early each month. It helps.

I LOVE my RushCard! It is better than any traditional bank...

I am very pleased with my RushCard. It is very handy and easy to use. I love my card services and I hope to continue being a RushCard holder.

The RushCard has been a valuable tool. It helps me manage my money. I recommend it to all those out there.

Everything is great, but seems to blocked cards from time to time, when all you have to do is check the card's history and see the withdraw/charges are always the same. Thanks.

The RushCard is great.

Becoming a RushCard member have save me some money when sending money to my family. Since I'm a member I only have to pay $3.95 instead of Western Union and MoneyGram high fees.

I like my RushCard -- I use it to purchase items online which is very convenient. I had to call in one time due to a problem with my account. The first person didn’t know what they were talking about but it was made right by the next person I spoke with. He was better at explaining what was going on. I have no problem with it other than the fee; I don’t like having to pay a dollar every time I swipe my card.

I am so happy to be a RushCard member. There is so many advantages to having this card in my wallet: direct deposit two days early credit, debt purchase online, bill pay.

I've had RushCard for over 3 years now and I love it... I've recommended it to so many people - that's how much I love my RushCard...

I like the rush card cause it teach me how to manage my money.

Love my card, love the service. Only thing that bothers me is no Windows phone app. Have been commenting about this for 3yrs. Also, the maximum withdrawal amount of 500.00 dollars. I can't get my rent out in one day. Very inconvenient. Used to be a lot higher. Thanks though. Going on 4yrs as a customer and really have had no serious issues and love earning my cash back on my credit purchases. Keep it up RushCard!

I like Rush cause someone always nice gets my problem solved.

I've been thru many prepaid debit cards, RushCard is the best!!! They're honest about their fees and everything. Customer service is always available and willing to help! Plus the way Ingo automatic check is wonderful. You get your check, take a few pics, wait a few minutes and bang, it's in your account!!! Love RushCard.

Unathorize transaction. Waiting to get my money back.

I love my RushCard and had it for a couple of years now. I get my pay faster. Anything they deposit go right on my deposit. When they do fees or sometimes I check my card and if I get ain't nothing on there and I'd need some money, RushCard have put it back on there. I also use it to make online purchases, do direct deposit and reloads. It's a good experience with RushCard and I wouldn't give it up no time soon.

I am considering changing to Navy Federal. I was under the impression that all of my expenditures would be reported to the credit bureaus. Thus nothing has been reported.

I had this card linked to my amazon account to transfer money when I made sales. It was working fine, then I had deposit some money and I lost my card. There was unauthorised purchases done. I called RushCard right away and disputed the purchases. There was three, only one got taken seriously. The other two were never disputed. They said that the purchases were accurate. I even wrote letters to the corporate offices and they deny my plea. I showed how the billing address didn't match my billing address even the shipping address were not mine or received by me. There was no proof whatsoever. They went ahead and didn't help me to get my money back. But on top of all that they closed my account no reason either. I'm upset my money was not secure. Billing address did not match. I hate this card. I will not recommend it. I will make sure to put my story in every forum and every consumer outreach. Bye bye rush card.

Ok so I've had my RushCard for almost 10 years now and all of a sudden I have a dispute open with them and I get no response as to what is going on. ALSO I've been calling customer service and emailing them for the past two weeks also with no response. My money is in my account and I am TERRIFIED to wake up one day and it all be gone. I just switched my direct deposit at work to this account and now that I can't get in touch with anyone from the company or a live person. It really scares me to leave my funds there. Someone seriously how do you run a huge company not responding to people's inquiries on their money? They also put huge withdrawal limits on my money last week for no reason causing me HUGE inconveniences and extra atm fees. It's really not acceptable.

I've been with Rushcard for almost five years. It started off all well and fine. I've been able to pay bills and purchase online. The direct deposit option works for me. However lately I've been having a problem with them. I don't like the hold time or the customer service. They don't explain anything to you what they need to do. They go ahead and do it. My bad experience came from them blocking my card and then I had to wait seven days to get a new card. Then they wanted me to pay $30 to express my card, which I don't think that I should have to pay that since they did not explain to me or tell me that they were gonna block my card before telling me that. I've been able to pay bills and purchase online. It's fine doing that. The direct deposit option works for me.

There weren't a lot of prepaid debit cards around so I went with Rushcard. With them, I am able to manage my finances better. I can only spend what I have and that's very helpful, that's a good thing. I am also able to experience early direct deposits of my pay and pay my bills through the website which is convenient for me. The only problem I had with them is when I had to prove that a payment was made but overall, I would recommend them.

RushCard doesn't have a whole lot of fees attached with it. I've been a cardholder for three years now. Since using the card, I don't have to use my major card, if I don't want to. I can just monitor my money and put it on what I want, and not have to use my other card. I've also used RushCard to pay bills or make online purchases. I also utilize the reload locations. One thing I don't like about it is that I would rather have the one fee than to pay a fee each time I reload. Because sometimes I reload it often and I'm losing money like that. But overall, RushCard is a very convenient asset to have to monitor your money.

I heard about RushCard from a co-worker. She told me about the roll-overs with the ATM that's why I made the choice to switch and I have been a RushCard holder for 5-6 years. I've been able to manage my finances really good because I'm able to look at my balance on my phone with the app and that's convenient. I also use my RushCard to pay bills and make online purchases all the time. I used it for direct deposit, too. Their reps were very helpful. There was a time that I was confused in regards to my balance and customer service really broke it down to me very clearly. My experience with them is excellent.

I was excited to become a RushCard member, initially. But the fees per use (when I signed up, may have changed now) was ridiculous! Left RushCard due to poor customer service and fees. So after trying other prepaid services, I am completely happy with Amex Serve.

I sign up for the card, set up direct deposit. One month goes by, I get my first check via direct deposit, then my account gets blocked! I am still trying to figure out why my account didn't get blocked until the day that I get my money. I jump through the hoops and provide the required documents then I wait, and I wait, and I wait - I receive no correspondence about the status of my account. So I call and deal with terrible hold times.

I've never had any problems with RushCard. If there was something that I needed to get done on my account, I can always call and get it straightened out. As a matter of fact, I got saved the other day by Rushcard. Apparently, someone had tried to get into my account and my card was automatically blocked because it sent up a red flag so when I went to use my card, they’re telling me my card is denied. I know I got money in the bank so when I called, they told me what had happened. And I just sit on the side of the bed and just cried. They could have wiped me completely out had it not been for Rushcard being up on the game. So now, there’s no way I would change.

My friend recommended RushCard and I thought it was pretty good and their experience was okay, so I went with that. However, I'm upset with RushCard because of the simple fact that they're saying I owe the company. You're not supposed to spend money that you don't have, and I want to know how money got taken off the card that I didn't have on there. It was easy, accessible and thought It was gonna be uncomplicated but it ended up being more problems.

I have been a Rush customer for more than 2 years and so far so good. I recommend this card for anyone who wants to avoid overdraft fees, alternative for checking account and don't forget! You get your direct deposit at least 2 days earlier! Thanks RushCard - You guys change the Prepaid Card Game!

A friend of mine referred me to RushCard three years ago. I'm 100% satisfied. Whatever I needed, I got it with them. I've been able to use my card to pay bills and make online purchases. I use them all the time on Amazon.com, Redbox, and Jam store. I'm their best, loyal customer. I recommend RushCard to every single customer who would want to try it.

OMG!!! This is the worst company I have dealt with in a LONG TIME. I ordered a Rush Pre Paid Visa Card for my 16 yr old son. I wanted to introduce him to budgeting, spending and reconciling his money on a monthly basis. I thought the RUSHCARD looked the best with the online description I was presented with. Once I received the cad and started the "activation process" the PROBLEMS BEGAN.

I haven't had any problems with my RushCard that I've been using close to ten years. It's convenient. I mainly use it in my PayPal account to order stuff online and for anything off line as well. I also often use direct deposit which is pretty easy.

Everytime I call, everyone is always helpful. And your mobile app is so easy to use so I never really have to call, which is awesome for me.

I was looking online through an advertisement and RushCard popped up on the ad, I read about it and then decided to try it. I have been a RushCard holder since 2011. It keeps me on point where I'm able to schedule the date when it hits because the direct deposit hits before that time. It helps me to keep everything and also I'm able to go online and view my transactions right away, I don't have to wait on that. I also use my RushCard to pay bills and make online purchases and it is very convenient. My experience with RushCard has been good. I have no complaints, it's no problem. I like the card, it's a great card.

Very good card to use if on a budget and you get your money two days early than if you got a paper check.

Had no problem with my money. RushCard worker - sometimes you can't understand what they are saying.

Not only is RushCard secure and reliable, the Customer Service is AMAZING. I rarely have to call in, however, any time that I do the reps are knowledgeable and courteous. The convenience that I get with card allows for me to continue my life at my speed.

I would like to say I am very pleased with the RushCard. I love the service I receive when I call, everyone is very helpful and knowledgeable with information. My card will expire next year and I will be renewing it. Thank you for the great service.

RushCard gives me everything I want in a card. I get my money on time. It's great.

I tried calling regarding my account and literally had to hold for 10 minutes about 4 times. I had to keep hanging up because I was at work. But I hope this improves.

It is very easy to use RushCard. I find loading my RushCard effortless. It is accepted everywhere and respected. It is my part of the American Dream. Also direct deposit makes it easier not have anxiety. I pay all my bills by RushCard and money transfers are unique.

I chose RushCard during the time that Russell Simmons was in charge and I figured if he's doing this, it'll be something good. It's convenient for me to pay my bills and make my purchase online using it however I had one incident where my money was taken out of my account which gave me a negative balance.

I have enjoyed having my RushCard and I haven't had any problems thus far.

I am a recent owner of a Rushcard and so far, it is going well. I do get my check deposit a day early, and I can scan my checks with my smartphone without going to a bank or store. Very convenient and easy to use.

I love my RushCard. The fact that I can transfer money to my wife in mins and I can also deposit my check in my account in seconds it is awesome. I can transfer money from one of my accounts to the other just in case I don't have that card with me at the time. It is such a convenience. Wouldn't ask for any other account with another bank.

I always recommend RushCard to people I know because I love mine. I get my deposit early and it's quick and easy to load. The only thing I can't figure out how to do is transfer to a different card.

RushCards are good to have if you don't have a bank to go to.

Thanks for being there when you need it.

I love my Rushcard.

I love my RushCard and have had it for many years, would definitely recommend it to others.

I have been with RushCard since 2014 and I am pleased with the customer service I have received. The associates are courteous, helpful, and know how to solve problems about any questions or concerns I may have with my account. I love how I get paid a couple of days early. This is an excellent bonus. I am happy with the RushCard... It is number one and meets my banking needs. If you don't have the RushCard... you are not handling your business right!

I like RushCard a lot and would like it better if you don't start out with an automated computer. That's where I get upset. Is it so hard to get a person to answer the phone? Do you really not want to hire an operator that can immediately help with a problem a customer is having? Another problem I'm having is when I do get an operator they hardly speak English. Wtf??!! Cheers.

Using my RushCard for my direct deposit gets me access to my funds days ahead of time. I love the security of my account. No one can debit my account for a monthly unauthorized payment. I never worry about overdraft fees.. They have managed my money for several years and I have never had a problem.

200 checking card. I got and I love it a lot. Thanks you too.

The greatest thing I found while working a full time job, and having no checking account. I was horrified by the currency exchange fees when cashing a middle class check. RushCard came to my rescue and pays me 2-3 days early. ABSOLUTELY LOVE THIS COMPANY!!!

I like this card, the only drawback is it is not considered a checking account. Just a common Prepaid card. I would like to have an additional card without incurring additional fees.

I love my RushCard, I receive my direct pay a day ahead of my co worker. The only problem I have is being charged $1 each time I use the card. Other than that it's the BEST!!! Thank You Mr. Russell Simmons.

I've been with Rush for 3 years. It's been a very good experience. They provide great customer service. I get my direct deposit on time, refund check and loading funds is easy. I would definitely recommend RushCard. Great service.

Very satisfied. Enjoy receiving payroll check a couple days sooner.

I've been pleased with early direct deposit and customer service. Thank you.

While I enjoy the fact that my money is deposited "A day early," this statement is invalid if there's a need or a bill that needs to be paid before midnight on Wednesday. The fact that the funds now get transferred in around 11:30p on a Wednesday night technically it's not two day early.. only one. It used to be in around 5p and that made for a useful day of fund availability. This new system is a mess and doesn't sit well with someone that relied on the two day early gimmick to get some bills paid before Friday. The customer service team is THE WORST! You need people that know how to take care of customers and service their needs. Not individuals whom don't know how to deal with basic challenges or speak to customer clearly.

I have been with RushCard for some years now. I never have any issues or concerns with the card. I would highly recommend to anyone.

I've been holding for 10 - 20 mins and yet nobody answer on your customer service. This is been going on since bank was switch to MetaBank. I didn't experience this when this used to be handled by JP Morgan company.

RushCard is great!! I have been with them for over 5 years and love using my card. My direct deposits are always posted early. The card and website are easy to use. You can also pay bills online and withdraw money from an affiliated atm with no cost. It's very convenient.

I've had my RushCard for over three years and I love it. I get paid three days early and I'm able to keep track of my balance with every use by text messages. I would recommend this card to everyone.

I love the fact that I get paid early and have always had a great experience in dealing with customer services.

I have been a customer since 2005 and I am still very satisfied! RushCard has helped me with building my credit and to transfer funds directly to my family without any hassles. Thank you for the great service!

I lost my card and I called to get a new one. The representative I spoke with was extremely nice and handled my call very professionally. My only complaint is why does it take 7-10 business days before you receive a new card? This has been such an inconvenience, all my money was on the card and I really needed it at least in 5 business days. I am aware if I had been willing to pay 30 dollars I could have received it sooner but I think that's a bit much... I'm hoping something can be changed in the timeliness of receiving replacement cards.

I am pleased with the RushCard except for the newly imposed daily limit of $500 for withdrawals from the ATM. This causes me GREAT inconvenience.

I have an excellent experience with RushCard and I have been a card holder for about four years now. I'm getting paid early thru it and I use it to pay bills and make online purchases which is very convenient. I also use the direct deposit option. Dealings with the team at RushCard have all been positive.

I've had my RushCard for years and love it. Whenever I call Cust Srv they are always friendly and helpful. I couldn't have picked a better way to bank. I also love my direct deposit being posted early.

I want to give thanks to RushCard company for welcome me to become one of their RushCard customers.

Recently I notify customer service that I was having a problem receiving the text alerts. I change my phone but I kept the same phone number. I'm not receiving any text alerts. Customer service was working through the issue and I heard nothing.

I love the service and the cards designs.

The RushCard is great to have. It helps you with your spending limit. Also there are several ways you can get money loaded on them. I have 3 RushCards and I love them.

Payday - I hate that my deposit vary time to time. I get it early some days and late other days.

I love my RushCard.. It is so nice to get paid earlier than through my company's direct deposit...

I think that their service is good but I think that they should give something to their customers who been with for 5+ years. For example: Every 5 years give a customer $10 for being a loyal customer.

I use to receive my direct deposit by Wednesday and now it's Friday so I might as well close this and let it come to another account since I'm not receiving it until payday.

I enjoy my RushCard. Easy, fast loads, and I receive my checks a day before everyone else. Now the fees charged per swipe is a bit much being that I've been a faithful user but that's one way you make your money so I get it. But I want to thank you for allowing me to be a great asset to this RushCard experience. You make my financial situation and service a lot simpler and convenient. Again I say thank you.

When a card is lost or stolen or needs to be replaced because of a scamming incident, we should not have to wait 5-7 days... It should be 1-2. It's extremely inconvenient!!

I needed to know if my funds would transfer to new card and when I should be receiving my new card and ** was so very helpful. She responded to me in a very professional manner and made me feel comfortable in my request of information.

This card is my life. I literally love its convenient ways.

This card is so convenience to load, paid bills and keep track of spending. And to have extra cash for emergency.

I have always had a good customer experience when calling in to RushCard. Thank you.

I am very satisfied with what I have received. The only wish I would make is higher than a 2500.00 spending limit when it comes to tax return time. Thank you.

A merchant debited my savings account for $49.95 and when I checked my acct the money was pending and the operator that I spoke with reversed the charge and placed it back into my account only to have the same amount removed from my account again by the same merchant. When I phoned RushCard service to find out the problem, the person that I spoke to was giving me a hard time about the transaction.

I'm happy with my card. I enjoy getting paid early.

I am very happy and satisfied with this card. I have been using this card for over 5 years now. I like that I can transfer money from card to card. Not too pleased with the ATM fees but I still wouldn't give the card up.

I have had this card for a couple years & love it.

No complaints with RushCard thus far.. Get my deposits on time but most of the time earlier than I'm suppose to.

Hello: I'm happy to recommend RushCard because they care about my financial status. When I need to contact them their operators are pleasant and courteous. My account page is laid out in a way that I can see every transaction. They will allow me to deposit money into my account, as other financial groups will not allow this process.

I think the best and smart thing was when I got my RushCard it made my life a lot easier, not losing money - better to pay bills too. My RUSHCARD - LOVE IT..

I have been with The RushCard for approx 2 years and I have had no problems. I would recommend this card to everyone I know.

I would recommend the prepaid RushCard to anyone that has had problems with banks. For you see, they will not let you spend anything over what you have on your card and the people are very nice to you on the phone when you call to check on your money. The fees are fair. But I give you guys an A+++.

You can't overdraft your account and get updated on your account details! I've had this card for years and I love it!

I'm already not happy. I loaded $1000 yesterday and today I have $996. I was told I would also get credit the reload fee. Of course I paid 2 reload fees yesterday. I don't like all these charges. Guess I won't be using it after today. I have to reload another $500 today. I needed $1500 on the card, but that's not happening. Not sure why it's less than I loaded. Can you help? Appreciate you.

RushCard is without a doubt the Best card there is, BY FAR. I have had (in the past) 3 other cards, not my fault, I didn't know any better. Anyone that doesn't have "RushCard" you have the wrong card. Their customer service is by far the best, the early direct deposit is so WONDERFUL, & if you choose to get the upgrade, there are no a-t-m fees at certain ATMs. IN short YOU SHOULD HAVE RUSHCARD, IF you want a card with no hassle, no gimmicks, & no B.S.

RushCard should offer overdraft to anyone that has direct deposit account. Sometimes we fall short and money can be replace on next deposit on account and RushCard is a perfect card. Been had card for several years now, wouldn't trade it for the world. Love it, excellent card to have .

I got the RushCard with the intent to use for a savings card. Well years later I am still using my card and it's my main card. I love getting my money almost 2 days earlier than my other account. I have recommended the card to many of my friends and family. Great job!

Okay, somebody hacked my account and customer services try to help me. I only want my money back. I'm working too hard for me and my child and it's not fair people hacking in accounts like that.

I would like to say that I love the RushCard family, and I am very proud of been a part of the RushCard family. Thanks.

I am pleased with everything I have received with my RushCard and customer service. I never feel like there's something wrong with the way they've been keeping updates so quick and consistently sent notifying me each time I've made transaction and I will be recommending them to everyone I know.

I am glad that I get the RushCard to use for my check to go on.. It is easy to use.. I like it when I go shopping with it.. I love my card. The RushCard is all I use now. I will tell my friends to get a RushCard.

I love RushCard.

Never had any issues with my money on this card and been a member since 2011. Direct deposit is always there and when major department stores were getting their customers' card information hacked RushCard immediately sent out emails letting me know that my information with RushCard was safe and secure. The app is easy to use and the text message feature is the fastest way to get balance information and is always accurate. Thank You RushCard for helping me get my money on track!!!

I was waiting over an hr to get a person. I'm shocked and my paycheck deposit was very late. Usually I get it on Thursday but I've been getting it Friday mornings and last week 6/26 it was closer to the afternoon. I didn't know what was going on and I was really upset about the wait on the customer service line. Any other visit is a more pleasant experience so I gave 3 ***.

I have two cards and enjoying them. I wish that with 2nd card there were no charges or fees. Also it would be nice to use your card to reserve a car to rent, and to increase ATM withdrawals back $1000 instead of $500.

I am so happy with my RushCard and its customer service. Anytime I have had to call... I have gotten immediate time and explanations, as well as an answer to my problem. As an added bonus, I get my payroll deposit on my card the day before the actual pay date!!! Trying the Ingo app to deposit checks next!!!

I would recommend my family and friends to RushCard the service...

I love the RushCard, it is my best friend when it comes to getting paid. I get paid almost 3 days earlier and I love the app and the text I get every time my card is used... The only thing is that I haven't received the reward for uploading my check through the app yet, but I love the card and the features it has!!!

I love RushCard. I would recommend to family and friends. Only thing now is to work on a lil overdraft protection to our acct.

I love having a RushCard. I get a little antsy about inconsistencies with my deposits. Overall, great experience!

Once you moved from Chase to the new bank, I am no longer able to take my money out without limits. This is ridiculous and makes this account very hard to consider keeping. I need access to all of my money with no limits.

I enjoy the experience I am having with my card thus far. I've had other prepaid cards but none have the cashback reward for a prepaid card, it's paying you to spend money. Who doesn't enjoy that?

I don't like having to go to ATM's at gas stations. I prefer actual banks. Done with your card.

My card was lost today 6/27/2015 while I was at the movies. I just happened to leave it with the server and didn't realize it until several hours later because I didn't need it. So I went back and they said one has retrieved or found it so I immediately tried to contact customer service to put a hold on the account to prevent further use... I called over 10 times to no avail, the phone just rang and finally the call ended on its own. Now I can log into my account through my smartphone and I was watching how the card was being used without my permission literally. I kept trying to call NOTHING. Now in the morning, I'm going to call again and demand an answer as to why after the hours of 11:00 pm, there was no success in reaching customer service which could have prevented unauthorized transactions. And the only I gave it 5 Stars is because I noticed that who's ever monitoring the Rushcard Customer Review on this site only responds to positive feedback.

I don't like when taxes are issue. You guys allow the state or federal take the refund back without notifying the cardholder. I will continue to use the card for small payments.

I don't like that I have to go thru all this bs to get a new card. I fax all my information over to them twice because they have so many people that work for them who don't understand or speak English. Do I have to go out my way and send over this information again. I been with them for 6 years or more. Very disappointed with the way they treat me after all these years. I am getting rid of them as of July when I receive my new card so I can close my account since they won't do it unit sent in my information again. Okay that's cool because I won't have to worry about going through this again because I am leaving after all these years and I would never recommend it to nobody else in my family. I recommended this card to around 30 people friends and family. Never again.

Last evening, I visited my local Walmart with the agenda to make a withdrawal from the MetaBank ATM or whatever it's called now, just a ATM that doesn't charge a transaction fee. I attempted to withdraw $300.00. Well, the ATM froze during my transaction and I notified a Walmart employee, as I was concerned that if I went to another Walmart's ATM, it would say I withdrew $300.00. The ATM jammed. When she reset it, the monitor's message said I was due $140.00! I told the Walmart employee I attempted a $300.00 withdrawal. Also, the ATM's toner was out and no printed receipt for proof of withdrawal or balance was available. Of course, there was nothing she could do. I took the $140.00.

I like RushCard better than credit unions. It's more secure in some ways. I've recommended it several times and I'm kind of affiliate business and I have my employment as well. They're nine out of 10 for me.

I've had my Rushcard for seven months and I use the direct deposit feature with my job. It's awesome just the way it is and I'd recommend them.

Courteous and fast service to my request. Representative was very understanding and went the extra mile to help me with my issue. Would definitely recommend RushCard to anyone.

I've used it to pay bills and make online purchases and I've noticed that they add money to my card when I use it certain times out of the month.

I hate calling RushCard customer service. Always someone overseas who speaks and understands English fluently. Also if I have a second card and I misplaced my primary card I should be able to transfer those funds over to that account. I couldn't feed my kids for 4 days because I didn't have any money.

I've had my RushCard for so long and what I like about it is that I get paid two days earlier and that I can see what I'm paying through the app. When you're out of money, you're out of money. One time, my PayPal account got hacked and got $70 off my RushCard. They froze my card and I couldn't use it until I got a new card, which sucked but it wasn't bad. I would recommend them to a friend.