RushCard Reviews

Greetings. In short, appropriate. Thank you.

Switched to Rushcard because my Amex was not widely accepted in my area. Since day one I have been nothing but happy. Low fees and the referrals make the small fee worth it. My direct deposit is quicker than all my co-workers right now. Always ready when I need it. Non-existent ATM fees are a huge plus. The summer of rewards was really nice but just wish it lasted longer. What else can I say?

With RushCard, one can put more money on it that’s why I got it. All I do now is pay my bills and insurance with it, so it works good for me. It’s been great.

I love using this card. When I do feel the need to contact customer service, I am always treated honestly and with respect. The person on the other end of the line is always open and friendly. They genuinely want to help me with whatever problems I am having.

I love this means of banking. My money is always early and safe. The representatives are clear and knowledgeable. I have been recommending RushCard every chance I get. Some people lose patience but must remember RushCard can only post after the government or their job has distributed the payment. As soon as RushCard gets the benefits they post it. It truly is the way to go.

I have had no issues that couldn't be solved. When calling CS I get my concerns handled and the assistant is very respectful. My 3 daughters have a Rush Card. I love getting my money early and no fees with direct deposit. Thank you, Rush Card.

I have really enjoyed using my RushCard. Now I have direct deposit and get my money 2 days before payday. And to deposit or have someone deposit money it's only $3.95.

I enjoy the convenience of my RushCard. There are several easy ways to load my card, and it is accepted at most retail stores I visit. Keep up the good work.

I love the card and all it offers but the new customer service leave me with a better taste in my mouth. I work in the same field. I would never disrespect customer way I have been disrespected.

I absolutely love it. I get paid a day early and it's great for bill pay. I would prefer a different method to load money onto the card as it can be quite expensive.

I have always had great things to say. I always get my concerns answered and satisfied. I love this card and recommend it to everybody.

The card is very good.

My RushCard is awesome! It works just like a bank card but without the hassle of having to deal with people and credit checks, and I just don't have time for that. I know with my RushCard and alerts that my money is safe and secure and I never have to worry.

Every time I get paid, I put the money on my RushCard because I haven't set up direct deposit yet. I was able to save money because the money is in the card instead of having it in my pocket. When I get gas, I don't have to go in the store. I can go right to the pump and use my card there. RushCard is a good card and company. I referred a couple of friends of mine.

Great customer service.

The customer service is friendly and would recommend my friends.

Every time I call RushCard my questions are resolved in a timely manner and the service is always good.

Great card to have, very convenient.

I am totally satisfied with my RushCard membership. There is no need to be verbose. The only reason I will not give five stars is because RushCard does not have a overdraft feature. But I am generally HAPPY!

For 9 years I have had no issues whatsoever with Rushcard until now! While on vacation I decided to transfer my funds to my husband's card so we could have all of our money on one card to make things easier. I have done this countless times with no problem, but for whatever reason, this time they decide to block my card! I had no idea that this had happened until we were at a restaurant and went to pay and was declined! This was so humiliating, we sat in that restaurant for more than 5 hours trying to get to the bottom of this, as I sat crying, a sweet little man paid for our meal because he felt bad for us. He gave me some great advice "get your money and never use that card again".

I love my RushCard. I've used RushCard for the past 3-4 years. I love the fact that I receive my direct deposit a day early. I would definitely continue to use RushCard and recommend it as well.

It's a joy to have ok. I have put my government benefits on it. Ok I hope they post soon.

When I shop online with my RushCard, it helps a lot. I use the reload feature more often. I called the team at RushCard a couple of times when they offered to direct deposit $15 to me for a survey back in July. They told me a few times to call a few days later, so I didn't bother. I said, "Forget it."

It's been over a month since I've signed up & had 3 deposits of $200 made on the card & have not been able to use it for bills yet.

I've been with RushCard for about three years now and it has been one of the best services I've ever enrolled in. I receive my money two days early every pay period and never had any issues with any of my deposits at all. The only thing that I've always had a question about is, where can I go to withdraw large amounts of cash at once?? Other than that RushCard has been an amazing alternative to not having an accessible bank account.

I enjoy my RushCard however access to free ATMs is far and few. This card is targeted toward people with low to moderate income and the fees are being taken out of paychecks needed to maintain their quality of life. As a suggestion, cardholders should be allowed a limited amount of out-of-network ATM transactions per month.

"RushCard" is a awesome company. The card looks great and is very convenient to pay my monthly bills. I am grateful to "Russell Simmons" and whoever created this card, thanks!

I really enjoy using my RushCard. I pay bills, make purchase and I know how I have spend and what I have left on my card.

No complaints, fast, easy, simple.

Great service since the three years I've been their customer... No problems with my account with RushCard.

Love RushCard - great service and fast receiving benefits. I have had it about 4 yrs or more. Thank you RushCard.

I have been a customer with RushCard for a minute. I have really satisfied with this company.

I have been a RushCard customer since 2009. I never had a problem with the service until they switched to MetaBank. Earlier this year, my direct deposit was denied. By the time my employer was notified, the next payment had already been sent. It took 4 weeks to have the first deposit to be returned to my employer. Nevertheless, I did not reinstate my direct deposit. I only keep the card because I have referred many people so that we had access to card to card transfers. Which leads me to my current situation...

This has been the easiest, most dependable card... I get my information faster than any other information I look for. I highly recommend this card to everyone.

My card expired. There was no problem in ordering a new card especially one of a new design. Staff was patient, courteous and had a clear knowledge of how to assist me.

I am ready for my check, already cashed and ready to spend. It's easier than banks that have overdrafts! RushCard is my bank! It's required by some agencies and acceptable.

Being a RushCard member I personally have no worries. Ever since my first deposit I knew at that moment I was always going to be stress free. I went as far as getting 2 cards. My money will always be safe with RushCard. And if anything ever goes wrong I just pick up the phone, dial them up, and with no delay issues are solved seamlessly. Thank you!

Managing my finances has been pretty simple and easy with RushCard. It’s convenient having an easy access to paying stuff that needs to be paid and whatever I needed done, their team gets it done.

Thanks for 4 great years.

I have been a customer for a while and I have no complaints. A+++.

I live the convenience of getting my paycheck 2 days early.

Since the updated changes this is now the best card I have ever used. I love my Rushcard.

I was robbed of a transaction for ten dollars when a Xbox deal was not authorized. O.k., then my money was not refunded!

Love automated services, once you get pass the intro, it's great, explain everything you need. Customer service personnel are very helpful.

I don't think customer should be charged monthly fees if they have direct deposit.

I've got 2 RushCards... I would recommend them for any one.

RushCard is great, though I’m getting my deposit two hours later than when I normally get it. Before, it comes at 5:30 in the morning and now I receive it at 8:00 or 9:00 but that’s not a problem. I would definitely recommend it to my friends.

For years RushCard has provided excellent service. I will always be a proud member. I have referred several people and they never remember to add my info, but I am still happy to refer customers to you. Keep up the great work!!!

I have been a RushCard customer for years. I just want to say "Simply The Best."

I got the RushCard because a friend referred me. They said upon loading money on the card I would receive a $20 referral credit. I did not receive my credit until almost three weeks later. The customer service associates, supervisors and managers were not helpful at all and ensured me it would be there and had me call back almost every two days within that time frame. Also I find it very residuals that there is no number to reach any corporate officials.

I love RushCard. I have had a card for well over 14 yrs. I have recommended the card to friends and family. I wish you had a program for people that have had an account for a long time.

I received my rush card so that I could receive my direct deposit. I was supposed to get paid Friday - it's now Saturday and still have not gotten paid. I contacted the company I work for and ask them if they can show me proof that the money was deposited into the account. They did email me the statement that it was deposited Friday morning. It was approved yet it doesn't show on Rush Card's end. When I call to speak to a customer service representative, they don't even understand what I'm saying to them, they don't even speak English. He kept saying "check back in a couple minutes." He doesn't understand what I'm saying to him. I think they might be in the Philippines or something. Very frustrated that they can't assist me and I still don't have my money. So I HIGHLY don't recommend them because if you have an issue, it would be very difficult for you to resolve it with them.

With RushCard, I have been able to manage my finances better, as well as pay my bills using it. I mainly use nearby reload locations and have only called them for minor things like changing my PIN, but they have always been courteous and knowledgeable. I have recommended RushCard to my relatives, and they all have it.

Please with the card@services. Thank you.

I like RushCard but I cannot do bill pay with some of my bills and I don't get my direct deposit 2 days before like it advertise.

I called in mid-August to request a new card. She stated two weeks and it never came in the mail. The representative spoke of no fee for the card. Once the two weeks passed and did not receive the card, I called back to inquire about the card. The representative stated I would be charged a $4.95 fee. I asked to speak to a supervisor, which was then put on hold multiple times, got disgusted and disconnected the call. But what got me is before we started she said "thank you for being a RushCard customer for two years." If that's how a valued customer is taken care of how is an unvalued customer is treated?

I send the minimum amount of money to my RushCard now. Too many problems and customer service has long hold times and no solutions. Fees for everything. I'm winging myself off the one day early pay. Soon I will cut my card up for good.

I used to get my money two days faster, now I get it on Friday. I want my money here by Wednesday night. Please help me.

RushCard is the greatest card I ever had. Thank you Russell Simmons/RushCard.

I am glad that I am RushCard customer. Because when you have any kind of problems the RushCard employees will do any and everything to solve it and also when you call them you do not have to wait for some take your call. I love my RushCard. To all the employees, thank you so much.

My Social Security posts 5 days early. When the time between checks is long, getting my money early is a Godsend. Thank you RushCard. I have had my identity stolen in the past but I never worry with RushCard.

RushCard is an excellent prepaid card. I never had any issues with it. It has always been my concern about fraud and misposted payment transactions but with RushCard I never had to worry. The customer service representatives were friendly and offered their confidences regarding the accuracy of verifying and going through the transactions on my account. For this I can honestly state that Rush services is of the better cards in prepaid services. The quality of it displays by the various options available to its consumers. I highly recommend the card and lastly did not mind paying the unlimited monthly fee of 5.99. Kudos!

Love my RushCard. Get my direct deposits early and I can cash checks on my application.

I called Speedway gas station to get a 75 dollar void credit back. They happily faxed the credit back 2 days later to MetaBank. It has been 7 days and I keep getting the run around from RushCard. They are telling me it will take 10 days to void something that is already done. I will be getting rid of my RushCard very soon!!!

I had originally bought the card to pay a car bill. When I went to load it I was aware of the fee to activate the card but was not aware of a 5-dollar fee to load it each time. My car payment was late therefore I would not recommend this card to anyone.

Rushcard is good to me. They're friendly people. It was easy to find out about them when I called. They made sure that I understood their policies and procedures and most of all, I agree with their service fees. They were economical. I use them for online purchases and direct deposit. It's very convenient and easy. I've had them for about four years and I have no complaints with them. They always answer my questions clearly and precisely, have a speedy response, and follow-up. They give me professional and timely service. They make sure that I understand everything before a call is ended.

I have been using Rush for years. I have 2 cards. It works very well for me. And I get my checks each early.

This customer service attendant was great. However, I do not like your call queues. I would like to get to a live person faster. Especially since I have things to do.

I love RushCard services. They are my only choice of banking. I have 3 accounts and I wouldn't bank anywhere else.

My entire experience has been great so far.

Their customer service is great.

I will recommend it's good to have. You don't have to worry about no withdrawal fees and no one taking your money.

I am a grateful RushCard holder and I am satisfied with the services I get to add to my card as well (rush goals, direct pay & returned taxes). Only thing that I would say that has to be worked on especially for us loyal clients/customers is that the customer service line should work on how long you are on hold before speaking with a representative and also the fees when using your card. However they are pretty awesome to me. =)

I have nothing but positive things to say about RushCard. That's why I've been a member this long! Keep up the good work.

I had problem when 3 transactions were taken out my account from out of state and so they cancelled my card and then they told me they would not pay those charges. Any normal bank would refund those charges.

Rushcard has been useful in the past 10 years I've been using it.

I love RushCard. The staff is very friendly. I like getting text messages about my balance. And the best part is I love getting my pay early. I really can't say enough about RushCard. Just keep up the good work and you will always have a loyal customer.

I love my RushCard. Longtime member.

My friend used to talk about RushCard so I got it. It's been a year since and it's been great. I like it. I use it for online purchases and direct deposit. Their customer service is good, too.

Accurate and to the point and convenient.

Will recommend to anyone - all my friends, family, cuz, nephews, uncles, aunties, bad boys, good girl, Fly Girl, G girls.

I love this card. I use my card for everything online down to paying bills.

I love RushCard. It was great when I received my payroll 2 days before. RushCard has helped me keep my finances in order, if I don't have the money I don't buy it. Thank you RushCard for all your help.

I feel like you should offer more incentives and cash offers. We remember we chose you. You didn't choose us.

I don't get paid 2 days faster.

Well, was trying for weeks to apply for my son's card. Whom is under age. I faxed the necessary paperwork several times. Again faxing items are never guaranteed! Second time I faxed they couldn't read. Meaning printer was too low. Guy said to then email. And then was emailed back saying I couldn't do that. Really aggravated.

It is great.

I haven't had any bad experience with RushCard at all, it was fine so I'd recommend it to my friends.

I am extremely pleased with RushCard. My deposit are always on time, sometimes early. Customer service is great, never have a problem or misunderstanding. I would recommend them to anyone and everyone. RushCard is awesome. Everyone I know has a card.

I have been a RushCard member for years and I stayed devoted to them. You see I had bad credit and no company wanted anything to do with me. RushCard helped me rebuild my credit and now all of the card companies send me requests. Thanks RushCard, I will continue to use you.

I had an issue with my RushCard. There was a transaction that I did not approve of and called the Customer Service Line. The gentlemen that helped me was very courteous, polite, and very patient with my concerns. He was very helpful and got all my concerns addressed immediately. I will highly recommend RushCard to just about everyone I come in contact with in my everyday conversations... Thank You.

I am happy with RushCard. I have only had good experiences while dealing with the customer service reps.

I've been a customer for a few years now and I love it! But one thing I wish you'd bring back is the rebate money we would get back once every month. That money used to help a lot. Other than that, I have zero complaints.

I decide to get a new debit card & I chose to try the RushCard. My card was delivered lightning fast. The activation process was easy. My first load was done at Wal-mart and the process was very simple. Then I start to receive text messages with each transaction showing my balance. I think that it's GREAT!

I love my RushCard!

I love my RushCard. I chose them because they have better reviews than others. I use it strictly for bill paying and casual money spending. I like the idea of not giving my bank account information out to the company, and sometimes it comes really handy to get paid early. I’ve never had any problems with my RushCard. I've only had to make a couple of calls with them and one dispute. The guy was real good, handled the dispute immediately and had my money back in a couple of days. The only other time I've ever called was when they changed banking information and so there was a little bit delay on the pay, but there was never an issue. I still got my money early so I'm very pleased with the service. RushCard has been great and I've recommended them before.

I've had quite a few cards but this one's the best for me. I have others, a matter of fact I had 6, now I have 3. The service is great and they handle your question right away, no transfers to another Dept. and things of that nature. Just Great for me.

I've honestly only had to contact customer service 3 times since I've been a member and all three times the customer service rep has been friendly, efficient, and apologetic, even though it wasn't anything that they did or had any control over. They always thank me for being a long term member and answer any questions I may have. I always recommend RushCard to my friends and family. I know that in this day and age, there are many options as to where I can do my banking, but I have always been treated with respect and courtesy, so you have a member for life. Thank you for hiring such good people who genuinely care about what you are going through when you're having an issue. You guys and gals are GREAT!!!

I've been with Rush for a while now. In all it's great but I'm not satisfied with the way you limit what I can withdraw daily. So when I use my card it declines when I know the funds are there. The purpose of getting this was to stray away from bank fees and limits. So I'm hoping this change you made will erase with time.

I have been with RushCard for a little over a year and never had any problems until now! I requested for RushCard to send me a new card. They told me it would take up 7 to 10 business. I STILL HAVE NOT received it. Now they are telling me that there is NO WAY I can get access to MY money until I get the card. I spoke to a supervisor which they said they can overnight me a card because I, like everyone else have bills to pay which are all late! But I HAVE TO PAY FOR THE $30 FEE! SMFH!

Disputing a transaction. The representative was very kind and very helpful both times I called.

I have been very pleased with your service in recovering my money on the disputes that I have filed with you, and it has been very honest that you investigated the truth in what my disputes claims. Please do the right thing with my active claim!

I was referred by a friend. They have yet to give her or I the money for the referral. When she asked why not, they stated I had not used the card yet. I had already went to the ATM before she called. Therefore, I purchased gas and still have not received the money.

So far so good with the RushCard.

I love rush card, it's the best. If I have any problems they take care of it right away. There is no monthly fees or hidden fees. The best I have ever experience.

I'm happy with my service with Rush. The staff is nice.

There are far too many "debit" cards to choose from. What exactly is RUSH doing to separate itself from others. I have been a cardholder since 2001/2002. But with so many others to choose from, I'm starting to question why my dedication? It's not small business friendly.

My RushCard is the best because I always get my deposits early and the customer service is great. 5 stars.

I've been with Rushcard for forever. It's easier managing my finances with it. I like the fact that they don't charge too much for late and overdraft fees like other banks do. I also use direct deposit for my job so I don't have to get the paychecks. It's awesome that I get paid two days before payday. Recently, I called to change the plan that I had and representative I spoke with was friendly and very helpful.

I tried to log in the system from my phone. I've been trying for two weeks now. Only to find out that I'm locked out. I don't know how this has happened. I'm the only one with access to my account. I've tried to call so I can log in but no help.

I have been with RushCard for sometime and never get my check when everyone else gets theirs, very unhappy with my direct deposit. If others who get it on the 3rd get 4 days early, why should I be different?

The only concern I have is that when someone has their account compromised (someone other than yourself) attempting to use illegally, a person should not have to pay some $30 to have the card mailed next day delivery. Why should we be punished for someone else stealing our information and illegally use our card information. Other than this one issue I love my RushCard!

Everything is fine, good.

I have enjoyed being a Rushcard holder for years. I like just about all of their services. The only bad experience I had was an unauthorized transaction that I could not get back. But overall I enjoy being a cardholder. I have even referred two friends, and they love being a member.

I have truly enjoyed all my experiences with having my RushCard. I recommend it all the time. Continued success. Thank you!

I been using RushCards for about a year. I love it. I can check my account, transfer money, save with my rush goals. It gives me independence and peace of mind knowing that my money is safe. Also love the different designs of cards. I have 2 and I have really enjoyed it so far.

I haven't had a single problem... I just think we should get some kind of reward for being such loyal customers and I think our funds should post a day earlier, that would be nice.

I've been a faithful customer for 12 yrs. I wouldn't change my card for nothing in the world.

For every time I contact a RushCard Customer Service Rep I have had a good and thorough answer/explanation for whatever it is I am calling about. Thank you for good service and a card that has been very good for my use. I now have 2. Works out so good for me.

I've been a Rushcard holder for a year now. It's convenient, I don’t have to go to a bank and make certain deposits in order for me to receive my money. I can just deposit my money and have it available the same day. Since having the card, I'm able to prioritize better because when I have cash, it will probably burn a hole through the pocket. But one of the benefits I experienced was having money when I need it to pay for gas and other bills. Their process is convenient. I use if for reloading and direct deposit.

I have been using RushCard for years and never had any problems... Love it!!

I really have enjoyed RushCard plan. It's worked well for me - someone with limited funds and really cannot have a bank, because of all the money they insist on taking out, not with RushCard. I pay my bills, shop, don't use atm machines only because it's not really safe too any more. I do hope they devise a plan to the pay bill section when you have paid a bill off you cannot delete or at least move it to another section to view when you want. It's all thrown together with current bills and sometimes that very confusing when you are paying your current bills. Would like to see another section where you can move a bill that has been paid off to that section - maybe label it "BILLS PAID OFF" or something like that. Thanks.

In the past, my experience with RUSHCARD has been 5 stars all the way. I had never had any problems whatsoever and then I had to move. I know there are guidelines that must be followed, but sometimes there are emergency situations in a person's life that warrant compassion and understanding. I had rented from a well known rental company but did not know they had put a "hold" on my RushCard. After finding out this info and how long it should take to get funds released, 3-5 business days, I am STILL WAITING for my funds to be released and it's been 12 days! I have had to call rental company myself and request a letter to be faxed to RUSHCARD with express permission to release funds.

Pretty good customer service. I haven't had any issues.

Hate Banks!!! Looove my RUSH CARD... :-)

I'd recommend RushCard to anyone...

Call center employees are terrific.

I know the saying goes that nothing is perfect but every time I need to reload and use my RushCard it always goes smoothly with no problems. I love the fact that you can reload right to the card without having to buy a MoneyPak card. Kudos to whomever changed that!!

I been having RushCard for six years now and I love it. I get my paycheck extra early. The only thing I have a problem with the limits on how much you can take off your card.

I’m having a problem with RushCard right now. Both RushCard and Sprint are taking out money when I’m playing a certain game so I'm getting double jeopardy. Rushcard shouldn’t be charging me. Other than that, everything has been fine with RushCard.

Awesome. I love it and especially how my family can put money on my card!!

I am very happy with the level of professionalism from everyone I have had the pleasure of speaking with. My husband and I both have RushCards. We stopped using traditional bank card because of all the hidden and unjustified fees. In the past we had been doing all our personal business in cash, and that had become more and more difficult to do as technology has changed. Having the RushCards are a blessing.

I love my card. Just wish it came in different pics like dragons or superman but it's great. I use it everywhere and the fees are cheap which makes it ready to use and affordable and take it to get my direct deposit. I'd recommend this card to everyone.

RushCard has taken very good care of me earlier this year while I was not working. RushCard paid my monthly charges. They understood that I am a seasonal worker. Thanks.

I like the fact my money is in my card early and I have no surcharges.

I just want to say that I love RushCard. My questions are always answered in a timely manner and I will continue to tell people about RushCard. It's convenient and easy to use. Thank you for your great service. I will continue to use RushCard as long as I can. Again thank you.

I love the fact that I am free from a bank and my direct deposit comes in early. I can use my card anywhere and get alerts for every purchase. I know all of the fees beforehand so there are no surprises. I would recommend this card to anyone!

The service is great and communication with people are amazing. I never have a issue with my account or card. Just overall a great company. Thank you RushCard.

Being a long term customer I feel that a better, more streamlined fraud policy should be in place - the current process takes too long.

Thanks for the RushCard. It have save me time and money.

Thank you very much.

I got my RushCard several years ago and has helped me with my credit card situation. I no longer use other cards and I don't have any interest charges because I'm using my own money. It takes discipline but it pays off. I highly recommend the card to all and there is only a small fee to load additional monies. I like the instant email that your account has been credited. Try it, Enjoy it, you'll Love it.

I've been a member of RushCard before 2012 and I've had direct deposit since using it. With Rushcard, sometimes it's good, sometimes it's not. I had one bad experience with them when I called for a replacement card. They sent it to the wrong address and I had to wait so long to get it. My lights almost got turned off and there was no other way I could get money off my card. I was angry about it. They had to take $30 out my account to send me a new card which they were supposed to refund. Well I never got it yet.

It's a great card, I can honestly say I love it. What I really like is that I get my checks about 6 days in advance. What I would like to see in the near future is a bigger selections of card choices maybe with football, baseball, Disney and looney too on designs.

I love my RushCard. I get my money sooner than any other bank I know. Haven't had any problems with it.

I really like the RushCard. It's very convenient, helpful, fast, and it works just like any other debit card.

I love the RushCard because it allows me to have total control of my money. I am not a big fan of banks. They are in control of your money, but with the RushCard it allows me to have all my money in my hand.

I have been a RUSHCARD holder for close to 3 years now. I have NEVER had a problem with my card. I believe your fees are fair and your phone service is well handled. LOVE the 2-3 day early direct deposit :) YOU GUYS ROCK!

I love my RushCard. Just got a second one for budgeting and I tell all my friend and relatives about RushCard....

I've been with RushCard for several years and has never been disappointed! Customer Service is excellent!

I have been with RushCard longer than I can count and have had a great experience overall. Customer service has improved over the years and I like that I get my check early.

Always answer any problem I had in a pleasant manner.

I am pleased to be a part of the RushCard family. Great customer service and absolutely no complaints. Thanks Rush for your outstanding service.

I enjoy RushCard. Not just because I get paid early, but cause when there is a mistake on my card your team is so quick to help...

RushCard is great, and I would recommend it.

I have had a RushCard for over 3 years now and I can honestly say I've never had a problem... ever. I've only had to call customer service 2 times in 3 years. Not because of a problem, but because I had questions. Both times I was treated with respect and both times my questions were answered to my satisfaction. I recommend Rush to all of my co-workers, because my paychecks are always deposited early. It's wonderful. Thanks Rush!

RushCard really work for me because I struggle with management of money. I love that you use what you have, period. I love the early payday. It is a blessing to me... I would recommend them to anyone. I have been with RushCard for awhile and have not had any problems.

There was a time when my card was compromised and I had to file a claim. I was a bit dismayed that the protocol was to wait 30+ days to get my funds returned. That was rectified though. When my replacement card arrived it was the pink babyphat card. I had previously had (and paid for) a more suiting design. That bothered me but I've dealt with it.

I have heard a lot of negative things about RushCard. Overall to me RushCard rocks. I have never had problem with them about nothing, money always there. And thanks and keep up with the good work y'all do....

I have had a lot of recent problems. I have put my referral code in and have yet to receive so much as the $20. Both times the guy has had to reorder his card. Spent $40 out now and is angry. He has lost $40. Robert ** and my account need reviewed asap.

I have been with Rush Card for some years now and I love you guys. Never had a problem. Only wish my direct deposit is posted early like it used to be.

I'm retired and disabled. RushCard has my pension direct deposit and has not given me my money. I was told by several of their agent that they never received the funds. I confirmed with the Office of Personnel Management that the funds were originally wired on the 8/28 and then returned by RushCard, then sent back to RushCard on 9/3. No one there can tell me where my money is and at this point, I'm pissed because my rent was due no later than 9/5 and I don't have my money. I'm on a fixed income and don't have the resources to sustain myself without this money. It's now 9/5 and the holiday weekend and I have no money. This is beyond an inconvenience. It's completely ridiculous! Also, I was hung up on twice by the RushCard agents, who could barely speak English anyway. How unprofessional. They showed no sympathy and leave complete idiots to cover their phones. No one should have to go through this.

I've decided to use my RushCard just recently. It works wonderful and allows me to not have to keep cash on me. I would recommend to my friends and everyone else to get a RushCard.

I am a senior citizen who has held RushCards for many years. I have truly been blessed through Mr. Russell Simmons' vision. Great concept, great business, great service!!! Don't leave home without your RushCard!

I have never had a problem with any of my cards. The customer service is friendly and if I have a question they respond quickly and answer my questions to the fullest. I would recommend everyone to obtain one.

I love how I can add money to my card at such a low price and the designs are cute.

Customer For Life. Not because you blocked my card when it was compromised, or maybe because your customer service should be the blue print for customer service, or I received my new card faster than you said I would. Why would I leave (If it ain't broke don't fix it)?

RushCard is a great company to have a card from. Never have any problems with purchases.

I got a RushCard to get rid of bank fees. I use it to pay bills and do direct deposit which is easy. Everything's been good.

This is a great and inexpensive way to help manage monthly bills.

I've had my RushCard for almost 3 years now and I must say that I am love it and the services I've received over the years. I have recommended Rush to many of my friends and family and will continue to do so.

I love the convenience that RushCard provides. Not only can I use at the pump I can also use it at the pharmacy and the bar too. If anyone that wanted to save their money in an account where they can keep the bank out, Rushcard is it.

I love RushCard. And when I see all of my friends have issues with other cards as I float on by without any issues at all... I brag about its features all of the time. And the ones who have switched feel the same way I do. Keep it UP RUSH. WE LOVE YOU...

I am very thankful for the customer service RushCard has. They are accurate and always upbeat and professional. With RushCard I receive my paycheck 2 days in advance and it really helps when I'm in need of some quick cash before payday. I would recommend this to anyone who prefers a Debit card!

With Rushcard, my SSA and payroll comes two days early using the direct deposit feature, which is an added benefit. However, the reload locations charge you a fee which is something I don’t like. Another thing is that I loaded my telephone money into my card so I can pay my telephone bill and they took my money, so my cell phone got cut off for a whole day and I had to come up with the rest of the money. Other than that, I like Rushcard and would recommend it. It won’t make me go over my budget and it won’t make me go into overdraft.

My paycheck was deposited wed night 9-2-2015 and I just moved into my new place last weekend. My card was stolen and now because my proof of address is unacceptable I cannot pay my bills, feed my children nor go to work and I have spent over half my night last night and most of my day today try to send in what was needed and now they're telling me I cannot get my own money that I worked for. After over 3 years with this company there is nothing they can do so I can access my own paycheck or send my money back to my job so a check can be written.

Money is always loaded on-time and if any problems occur, Customer Service is more than willing to assist you!! I give it two thumbs up!

Having RushCard is very convenient. I've had it for almost a year now and I've had a good experience with them. I use my RushCard to pay bills and make online purchases. I like their app because it lets me see what's pending, what I've used and how much money I have left in my card. The only thing I would add is one of those little chips so that when I demagnetize the strip, I can still use it. I've demagnetized my card a couple of times, but the people from RushCard have always gotten it back out easily and fast. It’s a great way to just have my paycheck put on there, keep track of everything and not have to worry about overdraft or bank fees. Overall, I love it and I'd recommend it to a lot of people.

For the past two years every time I use the ATM at 1400 Baltimore St. Hanover PA I get charged a $2.50 fee. I have reported this to RushCard several times in the past and it is still not corrected. I do get a refund for the $2.50 but it is an inconvenience to have to avoid this ATM when possible and having call to get my money back for something I should not have been charged for in the first place. This is my only issue. Otherwise everything is great!!

I am sure you do not handle these kinds of situations, however I am satisfied in trusting you will somehow get this to the appropriate party who does. First I would like to say, Calling Ingo Money’s customer service department was the worst experience of my entire life! Not only are they rude and disrespectful by hanging up on me but they are lazy workers as well as liars. Coming from someone like myself who has been in the Customer Service Call Centers for over 10 years, as a CSRI, CSRIII, Team Lead, Supervisor, and then call center Manager for different big name companies like Blue Cross and Blue Shield for an example. So I am completely aware of the good, the bad, and the ugly on the inside of a Call Center. Even through all of my years and knowing what truly goes on, I have never experienced such rude and tasteless service.

It’s been better getting the deposit early using my RushCard, and I'm able to separate my bills, because I’m getting paid, then I will have to rush and try to figure out to pay a bill by a certain time of the day, or to pay by certain dates. When we receive our income that day early, it meets my needs for gas and food. One time I used a reload location and got nervous because I didn’t know if I did it right. I went to ACE check cashing site and I had to put money on there to pay a bill, and it didn't show up right then and there, but it only took 30 to 45 minutes and it showed up in my account through an app in my iPhone, and then it sent me my text message. I get the daily text messages when money is deposited at it or withdrawn.

Since using RushCard I don't have to carry cash, I feel secure about my personal information, and I'm able to make online purchases. They help me better manage my money and it keeps the cash out of my pocket. I frequently use reload locations and I can easily find ones near me. I have recommended RushCard to my friends!

I can do anything you can do with a checking account. I pay bills through my account, have direct deposit from my work, can add to funds in various ways, have Goals that are automatically deducted as I choose - weekly, semi-weekly, monthly. Anyone that is looking for a prepaid card, take your time and look at everything RushCard has to offer.

I love RushCard!! I will definitely return. Unemployed at the moment. You guys are the best.

I have been a customer for about 5 years and I love my RushCard. I get paid early, if there is a issue it's disputed ASAP, and I faithfully use the RushGoals. I admit I miss the plan where they took a dollar for each transaction, it assisted me with saving money. A good surprise on the 15th when I get a deposit of my money back but it was also 10$ a month on that plan vs. my 5.95 for this plan. Either way I plan to be a Rush customer longer.

The real benefit of having RushCard is that you get your money a little earlier. It used to be two days faster but now, it’s only a day faster. I use the direct deposit option and setting it up was the easiest process. But my experience with them was not so good so I am very dissatisfied.

It would be nice if you had the option to customize your card with the ability to download a picture so you can personalize your RushCard. I also have NetSpend and I think it is absolutely great they offer this option for their customers. You have an option of Id style or Full image style.

I am very happy with the service I do have with RushCard.

I'm overly happy with the service RushCard provides for me. Thank you.

Being a RushCard member since 2009, I love it. The ability to have access to my funds is necessary to stay on top of my bills. Any problems that I encounter are handled professionally and in a timely fashion. I would recommend RushCard to my friends.

My debit card got stolen and RushCard never returned my money or even a new debit card. It was more than a thousand dollars. When I called and spoke to them, they told me that I would be receiving an email with paperwork within one to three hours, and for me to fill it out and send it back in. I talked to them five different times and every time, they said the same thing but I never got any paperwork. I then reported my card, lost and stolen, and I still never got a new debit card. I went to a store that some of the stuff was purchased at and the guy there knows me and he said that he hasn't seen me in months. He gave me my money back.

When I put money on the card, I always put enough for what I need and more. But every time I go back to use it to spend the rest of it, it says 'Decline' and I know I have money on it. So tell me how that works.

I've had my Rushcard for a few years and it's my favorite and most used card in my wallet. I especially like the app that I use with my Kindle.

It takes too long for pending credits to fall off. Early deposit is too inconsistent in timing.

I have been with Rushcard since 2005 and absolutely love it! I've had some issues with direct deposit but all in all is a great service! Thanks!

I'd like to say that I'd recommend RushCard to anyone. I've had pleasant experiences with RushCard & no complaints at all. I hope RushCard will find a way to eliminate transaction fees & I just wish there were more ATMs we could use for free.

It's been over a year since I've been a RushCard member. It's convenient given that my money is deposited into the card and most places honor it. It's a very good company and I like that Russell Simmons is out front with it. It really epitomizes what I think the type of person he is. And I advice or would suggest or recommend it if anyone's going to get a prepaid card, to get one.

I am happy with my RushCard. I wish there were Branches that you can go to to handle your questions or problem such as losing your card or fraud. However overall I like RushCard. Don't like the extra cost RushCard charges me when I use ATM machines but again I can't complain because the quality of care I receive from the operators is excellent. Thanks RushCard.

I love my RushCard and never had a problem. If I did they solve it immediately with customer service and I was with them about 5 years.

Thank you for your continued service for me. Your activity for showing all my spendings for the weekly account showing of every thing I've done. You are so good showing and telling every thing on my account.