RushCard Reviews

I was amazed that I was able to come to RushCard and express how I felt regarding, only allowed to withdrawal 500 dollars. I really cried about that inconvenient change. I was ecstatic when Rushcard heard my cries and made a change. Thank you, Rushcard. I would like to put in a request. I would like if an ATM NO FEE CAN COME TO MY AREA 11213 BROOKLYN. THE ATM MACHINES YOU HAVE LISTED IS REALLY, REALLY FAR FROM MY AREA.

My experience with RushCard has been absolutely wonderful. If I have a question, I can call customer service and know my wait time to speak with a representative is minimal. Every RushCard customer service representative I have spoken with has been very professional, and I can tell they genuinely want to help me. I have never had any problems with RushCard services. RushCard provides me peace of mind in knowing they are always there for me!

I just love my RushCard. I wouldn't give it up for nothing in the world. It is a good card. Thanks rush.

I love my RushCard. I would recommend Rush to anyone. I wouldn't pick no other card but Rush. I have had my RushCard since 2010 and I never had a problem with my card. My money always comes on time two days early like it says. My coworkers always ask "How do you get your money before us." I tell them "Rushcard. You should get one. It's great."

I love the my RushCard, the early deposits, the text alert balances, etc.

I have had my RushCard for about three years. I really can say that my experience with RushCard has been great. They always put your money on before the two days. I am really happy with my RushCard services.

Already have like 6 friends who I've recommended. Love my cards!!!

Used RushCard for years. Enjoyed it very much. Have had no problems whatsoever. When called customer service representatives were very nice and polite, answered questions thoroughly. Will recommend card to anybody.

RushCard was prepaid so I got them, and now, my finances have been easy to manage. It's also easier to pay bills or buy online with RushCard.

I love my RushCard and I've been a cardholder for about four years. I love the good part about getting paid two days in advance and I get my alerts for every time I use my card so that's how I keep up with everything. I use the direct deposit option more frequently and I've no problem at all in setting it up. Anytime I've had a problem, I've called them and all representatives have been very nice and resolved the issues so it’s been positive interactions.

It was wonderful. The service was great, and the wait wasn't long at all. I'm very proud and well satisfied with my card and the polite service that comes with it. Any problem I've had it was dealt with immediately. Thank you all RushCard customer service reps.

I have no problems with the accuracy of maintaining my direct deposit and money. My issue is each time I try to access my account online, I have to wait 24 hours and change my password to get into my account online. Irritating.

I have not had an issue with this card yet, I had to talk to customer service once or twice. The issues I've had have been resolved fairly quickly. No complaints.

I love my RushCard. I only had a few problems in 9 yrs.

Added a new card and new account. Customer service was great. Can't remember the guy name but he was very helpful and answered all of my questions in detail.

I received a text stating my account was blocked please call so I did. When I called they informed me that there was suspicious activity in my account and when I asked what it was they informed me that I needed to talk to corporate. When I explained that it's probably just Netflix trying to run my card but I don't have the funds. I was then informed they needed to send me a whole new card and I was mad. I get paid bi-weekly. That is my life. All my money is on there and I have obligations to pay bills and now I can't. But wait if I pay $30 I can get my card in 1 to 2 business days. Now I am even more upset so I will be writing to the BBB because what happened today was wrong.

Yes, it sucked. I was charged multiple times for one charge. Took weeks to get back. No one answered the phone listed on the website. I was extremely frustrated. But, I hung in there, and Russell Simmons made it right again like a boss. So, things have smoothed out, and I'm glad I stuck it out.

I am very pleased with my RushCard services. I was especially satisfied with the Holiday promotion that you had for the months of December - February. Thank you for such great service.

I am satisfied with my card although I have become concerned with the timing of my deposit. It used to be 2 days earlier. Now for the past few pay periods it's been later. I've recommended family and friends. I will continue to use but I hope this change.

I truly love RushCard. I get my checks days before payday and when you refer a friend they give you a fee and what's even better is that every time I make a atm transaction I am notified through an SMS message to have that kind of freedom and know that all the money on my card is my money. RushCard is my life saver.

I love you guys. You keep me updated on everything. Thanks Rush.

I love my RushCard!!!

So far, so good. I had one episode where a vendor overcharged... but was quickly resolved by customer service. So all in all... very good.

My experience with rushcard has been great. No issues, no problems at this point... Your company just has not deposited my 30 dollars for loading my tax refund on the rushcard. No biggie. Just something I was told was gonna be done.

This is a great card for people who can't get a bank account or for someone like me who really had a bad experience with a large bank and really don't trust banks. It also because it allows you to get paid up to 2 days early. Very reliable card.

I've had my RushCard for 13 years. It's great to have when you don't want all of your money going to a traditional bank. It's good to have when making certain purchases online to avoid giving out sensitive banking information.

I got the card BC it's supposed to load your paycheck faster. So for me it's Tues by 3. It's very inconsistent when they do their loading of funds. It's a great card but don't rely or depend on having your money when they say. And when it does post early they send a message saying they did you a favor and posted it early. Not a favor. That's when it should be posted. Other than this is a great card.

This is my second time having RushCard. This time the service is horrible... It takes 3 months to dispute charges. I send an email for a simple question then I'm told to call. Customer service doesn't listen, just a scripted conversation. Disappointed.

I am proud to say I have a RushCard. IT brings an ideal experience to those who bank without even having a primary banking institution. Providing most of a bank amenities.

My sister had a RushCard, so I got online and filled the application to get one. We decided to have a prepaid card and to get money faster. RushCard is better than check because whenever I use the card, I get a notification on my phone. It shows me how much I got in my balance right there and then so I will never overspend. I can always check my balance. I don’t have to call or go to an ATM. I can just click balance on my phone and it would tell me. I love my card. I’ve been able to do things earlier than having to wait two days. Getting paid earlier is the greatest thing. It's also convenient to use the card to pay bills or buy things online.

I have had this card since the beginning. I keep two active cards. Love my early post. The bonus is the 15th of the money when I get excess fees put back on my card.

Thank you!!! You're great.

I have been with RushCard for a number of years now and I love it!!! I have referred many of my friends over the years and they love it as well. I would definitely refer more in the future. Sincerely, Loyal Customer.

I needed a company to go with my direct deposit and heard that RushCard was pretty good in regards to that so I went from there. Since using the card, managing my finances has been easy. I know where to go to reload the card, and my direct deposit goes straight to it, too. The only thing is that the company was supposed to add $30 to my account once I loaded my income tax on there but that didn't happen. I spoke to someone since then and it still hasn't been placed. But for the most part, everything's been good and I have no issues with the card.

Not all of your customer care representatives are on the same page regarding how to handle issues. Spoke with 3 different people and I received 3 different answers. They need to be more informed on the issues they are asked.

I've had my card for a number of years. It is very convenient for me. I would like to see more accessibility (non-fees) at other ATMs.

Rush Card is great, an easy way for me and my son to transfer money. It's so easy and fast.

RushCard is good. I can use it mainly anywhere and I do get my money a few days faster than other folks through direct deposit. The only downside is because it is a prepaid card, I'm unable to use it for some of my favorite spots like Uber and sometimes with PayPal. Also customer service is good and attentive. There when you need them.

RushCard is the best!!! I complained just once, however they made up for my complaints and made me back to a satisfied customer. Thanks Rush. I value the way you appreciate your customers treating us like family.

I really don't care for the appearance of your cards now. When they first came out they were so pretty and you had a very nice choice whereas to the cards now are basically plain and boring. I really wish you would change them back to the Diamonds or something else more lively and appealing please. Other than that I have no problems with Rush. I Love my experience with them. I have no complaints. Keep up the fantastic job.

I will never recommend your company and add ons as I find another company to accept my government benefits. I will be taking my business elsewhere.

This RushCard is the best prepaid card I have ever had. You could go to so many ATMs and also it works everywhere you go.

Thank you for happy me from my possibles.

I really liked the no fees but other than that everything is going great.

I will make this short, I have the card for a month or so and it's been easy to load. One thing I do like when I put money on the card it's on my RushCard fast and I can use it for any store, online whatever. I want to say Thank You to all at RushCard for making the card do what a card is there for and no wait time and no questions from anywhere I've used it. I did have a question when I first got the card and the customer service was really good and they were nice and fast to answer me. I thought I would let you know how the RushCard works with me. Everyone needs a pat on the back when they do good. Thanks again.

I am a very please customer and I have been with Rush since 2005. I believe and I enjoy being a satisfied customer. Thank you Rush.

I love that I can get my paycheck early. It's fast and easy to use!!

I started using Rush card in 2013 and have been using it constantly since then. I love that there are so many ATM locations to withdraw/deposit cash. I use it for my direct deposit and ALWAYS receive my money on time. I sometimes even get paid sooner than some colleagues who use more traditional banking. Being prepaid, I am able to check on my spending and think twice about impulse buying. Rushcard is amazing and I would definitely recommend it to anyone.

I wish you had more place where you can take money out and put money in without being charged to get your money. There are not too many in my area. We have to go to atm and they all charge to take money out. Please help.

I felt like Rushcard would be more convenient and it has no bank fees so I went with it. It's easy and simple. You can spend no more than what you got, and I don't have to worry about going over. I can just go swipe and be done with it. It's also very convenient to pay bills online or make online purchases. Everything has been good so far and I like it.

I needed direct deposit so I went with RushCard, and it's been a lot easier with them than going to a bank. I've had a lot of bad experiences with banks where they charge fees. With RushCard, I get faster payment and I like its availability. I have used it to pay bills and make online purchases often and it's very convenient. I've had to call their customer service a couple of times because I couldn't log in to my account online and they've been excellent.

I like mostly everything about RushCard. It's easy to use and they deposit checks which can be accessed two days early. Sometimes I could just go directly to them, call someone and pay my bills over the phone or over the internet which is convenient. Their reps were able to help me with whatever I called for and I haven't had any problems with any of those I've spoken with. Although they had an issue for late deposits back in September or October, they ended up waiving the fees from November to March.

I get my disability check quicker with RushCard. I get my transactions really easy and it's also easy to track what I'm spending. However, when I called them one time, their reps weren't speaking clear English. I couldn't understand them so it was hard for me.

I want express my feelings on the customer care operators on the phone. I called several times and was placed on hold for a very long time. I'm talking 25-40 mins waiting to talk to someone. I think that is totally unreasonable amount of time. I think if there are too many calls then more representatives should hired to ease the wait time. Thank you.

With my Rushcard, I get paid two days earlier than usual. Using it to pay bills or make online purchases is very convenient and works out just fine. And, I use its direct deposit option more frequently. I'm very satisfied.

I was trying to save money and I used RushCard for depositing money on my account. I'm able to manage my finances a lot better with it and it was convenient.

You can never see if a company REFUNDED your money back to your card on the app. It would be nice if ALL deposits/returns would show up on APP.

I have never had a problem with my RushCard. I would recommend it to anyone who has bad credit or doesn't want their credit information to get out.

Best debit card I ever had. It is the most fantastic card anyone can own. My money comes 3 days early and always on time.

The problem I always have is inconsistent information. In my over 10 year membership relationship with Rush I have a hard time understanding the different languages and I am left not knowing what was said or done.

Too expensive to reload and I wish we are able to use the card outside the country soon. I'm bilingual and I have better experience with customer service in Spanish. They are the best.

I only had a week or two of problems. Then it went away. I HATE how inconsistent the direct deposit is. Sometimes I get it at 5, sometimes midnight. It's not my employer. I hear the customer service is outsourced and they barely speak English. Shame on you Mr. Simmons.

I am very satisfied. I have never had any problems with this account. Deposit always there. I will surely continue with this card.

Each time that I have called to speak with someone you either cannot get through or once you do you get hung up on. I have not called in a while because of this.

When I first opened my RushCard account in 2010 I was very satisfied with everything. Then they started offering my direct deposit be available 2 days sooner, which only added to my satisfaction. Being able to text and get my balance was a great feature, and receiving a text when my deposit was available was excellent. However, the past year or so it has gotten considerably worse. I no longer receive texts when my deposit is available. If I text to get a balance, I always get a reply saying my balance is $0, but when I log in, that's not the case at all.

Although I've had a couple of hiccups with RushCard, for the most part, they're okay. The 2 day early direct deposit was the reason I chose them over other prepaid card providers. With my card, my bills are paid on time. I do not always have to go to the ATM. I can swipe and go. It's very convenient being able to use RushCard to pay my bills and make online purchases because my bills get paid and I can purchase anything I want. The team members at RushCard have all been good. Overall, I'm satisfied.

I called several times before today and I've been a customer with THE RUSHCARD since 2013. Lately every time I call to ask questions about something they ask for my social security number, my address, my cell number. If you already have pulled up my info why do you need all that? Well I finished with the customer service rep. She transferred me to the security department so I could proceed with setting up a code. I understood that. What I didn't understand - why you keep asking me for the security code for my account. "Ms. C are you going to give me a code to put in the system?" No. No. No. Yeah I thought y'all would be like the banks and have my pick a code that only I know. I not you and I. "Well, Ms. C are you going to tell me what you picked for your security code." She kept asking me, until I got so tired of the convo I hung up the phone. No Click. Where is the safety and security in this world?

On March 11, RushCard had computer issues. I withdraw 102.50 @ 4:42. They triple billed it @ 4:44 and 4:45, along with 2 other double bills. Calling hasn't work to resolve. I was told to email, indicates I will get a response in 12 hours. Nothing but a mass generated response indicating I should call 866 number again. They have issues on a regular basis. On any given day you can have problems getting access to your money. Been a member since 2003 and what do I have to show, no faith, basically crooks or just poorly trained. I need help.

Having a RushCard is very convenient. I don't have to go to the bank and wait in line because my paycheck is deposited directly in it. Setting it up was easy. The only thing I did is get HR to list me up. I get paid early and I don't have to worry about going over what I have. I know what I got, when I got it, when I used it and how much I used because I get the alerts on my phone. It's easier to swipe it and go. Every time I call and have a problem, I automatically get it solved right there and then. Everybody always helps me and is really nice. The only problem I had with the card was at Food Lion. For some reason, I can't get cash back on it. Every other stores I have no problem with RushCard.

I have been RushCard member since 2011. I have a bank account but like the 2 day early to receive. I used a MoneyPass atm which based on information received it is no charge. But yet was charged $2.50@3 and have made several attempts to get resolved but keep being given runaround stated 1-2 business days. The issue is not so much the refund but the fact the atm is convenient for me, should be free and this issue has been lingering on for over 2 weeks which is unacceptable. I am in the customer service field and just baffled with the way issue is being handled and how a company can exist with treating customers this way.

I have Rushcard since 2010. I like it but I’m in a situation where someone took $1000 out of my account. I call every other day but they don’t have any information on it yet. I haven’t heard back from Rushcard and it’s been over two months.

I noticed my account was missing a little over $500 so I filed the dispute via the email address provided. I was asked via several different emails that more information was needed. Finally I was asked to contact customer service which I did. I was sent via email forms that needed to be signed. I printed them out that day and signed where was needed. I was advised I could email them back or upload to my online account. Neither were successful. So I was finally able to get access to a fax machine that was free, however it is an hour away from my house. I sent the fax, got a confirmation it was sent and waited. I was advised it takes up to 3 hours for it to be entered into the system. I waited 6 hours and called, it was not received, spent 45 minutes on the phone only to be told to try again. I am so upset that it has been so difficult to get 3 simple papers to this department. I am considering cancelling my account once this is resolved.

RushCard has been excellent. At the time when I got my card, if one had first activated a new RushCard, they match the $20 for the $20 first deposit. Then we had no fees at all the past couple of months from November to March. The card has been very convenient because my direct deposit shows up early. I'm able to use the app on our phone so it's right on my fingertips, and I can use Ingo, the new feature on the app, where I could just snap the picture of a check.

I got this card so that I could get my check faster since my bank only allows me access to my direct deposit on the day of the date of my deposit. Today I noticed that there were two unauthorized charges on my account and when I called to report it they told me that since the transactions were still pending they could not dispute it nor could they cancel the transactions or refund my money. As if that weren't bad enough they insisted on closing that account and issuing me a new card since my account had been compromised.

I like RushCard a lot. I've been a member for a couple years now. It's a very handy card to have. I get direct deposit from work, so it's more convenient than getting a check and then having to go to a bank to get the cash. I don't have to carry cash with me everywhere. I've got two cards and keep these on me at all times. It's very easy to transfer money when I want either one of the cards to use. Besides direct deposit, I used to do a lot of other side things too before, so sometimes I still may have to go and reload it myself, and it's very easy to do. I go to MyCVS right around the corner and tell them I want to reload cash. They take my card, take the money, and reload it within two minutes.

RushCard is awesome. Their daily limit is reasonable. Also, I like that I do not have the fees from the bank account. RushCard is also widely accepted. I originally had a Bluebird American Express and it was not accepted anywhere. With RushCard, I definitely have the benefit of not having to worry if someone accepts my card. I also use both reload locations and direct deposit options and I haven’t had any issues.

I have dealt with other prepaid debit cards and didn't like them, but so far, RushCard has been good. I get my checks with direct deposit, so every time I send something, I get an email showing how much I spent. I can also go online and check my account. One particular time, I added money on my card which took longer than normal to go through. When I called the lady from the RushCard team, she was very helpful. At the time she's finished, it showed where and when I did make that deposit on there and she was able to let me access it right then. All in all, I love that it's convenient and amazing.

The CSR at RushCard is horrible. I requested a replacement card, takes 5-7 days, waited two weeks (because there were two holidays and weekends so I gave it an additional week) to call and it was confirmed that they actually never sent out my replacement "because of an error." I requested a 2nd one and was told that Card would be expedited since I've been inconvenienced. I called 5 days later and was told they don't do expedited shipping at all, so she lied. I waited another 2 weeks. Finally receive my card, but they kept all my funds on the first replacement card that didn't send out. So THEN they offered a manual transfer, which takes 1- 2 days, by now I know they're extremely inconsistent and unprofessional liars. So I called on the 2nd day, just to confirm as I suspected that they never processed the manual transfer.

I've been doing really good with RushCard. My finance has been fine. I get to pay stuff over the phone with it, that way I don't have to go and drive all the way out there to pay the bills. Paying the bills online has been the best thing ever. Plus, their team members have been really good. Every time I called and have a question, they answered all my questions really quick. I'm trying to recommend it to my boss. I'd recommend it to everybody.

When using my card today I took out 240.00 from the atm, RushCard charged me twice!!! I am a single parent with two kids and a light bill due today. I am pissed I cannot pay my light bill, my lights are off! And I'm told it will be 30 days until I get my money! Also for over a month my check did not come two days earlier. It's all **. Please stay away from RushCard!

I've been with RushCard for over 10 years. I like the fact that I get my money two days earlier. I could pay my bills before anybody else could and that's very convenient for me. It's an easy access. I'm able to get my money just about anywhere. I had to load money on the card and it's easy because they just take the card and put the money in. I don't have to fill out any form.

This card is a rip off. They block your card when they feel like it then ask for documents and then when you send documents they take forever to process them so now I have late fees because all my money is on this card. I'm canceling my service with them because now in coming out of more money, late fees disconnections, etc. all because of their system. I'll rather deal with my bank. I will never bank back with them or advise anyone to do so.

Love my Rushcard. Been a member 8 yrs, never once had a problem. I get paid on time and early and my account is always up to date on what I spend and what I do not use. Would like one for my son, he is 13.

I have had a RushCard for several years and I am pleased with the card and don't have any complaints about the product. I do have an issue with the rude people at customer service when I call in. I get the runaround every time I call and the language barrier is getting to be a bit much. I can't understand what the rep is saying and they always place you on hold for 2-3 minutes and come back with no resolution. I applied for a card for my son and since he is a minor, I needed to complete a parental consent form. I sent a copy of his social and my driver's license and it's still pending. It's been over 2 months and when I call in the rep says they haven't received my documents. I don't feel comfortable with that response since I sent in very important documents via fax and no one knows where they are. I can't believe this is how they do business.

I like the fact that I get text messages with my balance and the early direct deposit.

I wanted to try RushCard and it works great. I put money on the card and use it. I haven't used the direct deposit option but thought when they say "deposit" only, I get the money early. Their team was excellent and helped me out a lot. My experience with it has been great.

Just wanted to take time out to say, thank you to Jasmin ** of RushCard. I appreciate you helping me to resolve my issues I was having with Rush. Good job. I am well pleased.

I am unable to do an account login. I've tried re-applying but I guess you already know that it's impossible. They say I already have a login account. Trying to see my balance without having to call-up is not what I want to do. Please help!!

I put my taxes on my RushCard. Used it several times with no problem. Note after having my card for over three months they have never sent my permanent card. Now they have frozen my card and they refuse to unfreeze it. Their websites refuse to allow me to upload the documents they request and I sent it certified mail and they claim they never received it.

I ordered a replacement card over 3 weeks ago and have since then called 3 times to be told my replacement card was never processed. I now have money that I am not able to access because the supervisors will NEVER come to the phone. I have stayed on hold for a total of 3 hours and still no progression! I have sent numerous emails and advised RushCard that I will take this as high as I need to and once I get all my money off the card, I will be closing my account! This is ridiculous and I wanted to make everyone aware! Go look at their Facebook page and you will see that I am BY FAR not the only one with these same issues.... BEWARE!!

I've been a RushCard holder for quite some time now and my experience has been a good one. All I know is I can reload it on nearby locations and then use it as many times that I need to during that day. When I put my money on there, I can use it how many times I want to apply it. I take it with me on the town and that’s a good thing. I can load it or not, put my cash in my purse and put my card in pocket and keep on moving. I was able to use it to pay bills or make online purchases and it's very convenient. Customer service was good and they’re pretty nice when I call. I had ordered something off eBay and I had no results with it. I didn’t get the product so I tried to reach the company and I didn’t get any response from that either so I called eBay because they can take the money off my card.

It was recommended to me that RushCard was a lot better and the other ones are so complicated and confusing, so I decided to choose them. I've been a RushCard holder for a couple of years now and I use it as a backup for an emergency which works really good for me that way. I am able to find reload locations that are close and I use RushCard to pay bills and make online purchases. The team at RushCard were knowledgeable and friendly. I contacted them when I was having problems with the password and ended up getting it changed. They gave me a code to go in there and I was able to change it. Overall, RushCard is very easy and convenient to use and I have recommended them to other people that I know.

Would recommend Rush. I love everything about it.

I am truly dissatisfied with this card. I not only didn't receive my deposit this morning, I now have to go the entire weekend without my deposit. It has normally post 3 days before the actual date, but today, there is nothing. I am truly unhappy with this situation. I asked a customer rep "Did this dilemma occur because of an ignorant leap year?" Her response was she couldn't say yes or no. Seriously!

I am really happy with RushCard! I have been a member since 1998 and really love the direct deposits coming onto my card two days early. Very convenient for my family.

I've been a Rushcard holder for six years and it's been great. I have everything on it, I don't have cash in me. I use it to pay bills and make online purchases, which is very convenient. And I use their direct deposit option and reload locations that I'm able to easily find near me. Dealing with the team at Rushcard has always been positive. I chose Rushcard over other prepaid debit card providers because it was easy to access. But it's hard to only have $2,500 spending limit a day and I'm unable to increase it. If I was gonna cross a thousand, I'm gonna wait for another whole day.

This is my first experience with a prepaid card that is for ongoing use. I am learning to use it and getting use to it. It has been very useful.

The RushCard at first I thought it was going to be just another card same as the all the rest. I found out that it has actually benefited me quite a bit. I received my tax benefit in only five days! There are hundreds of refill locations which makes it super easy to and convenient to load your card at anytime. The customer service does pretty well when it comes to getting you the help you need. I can only think of one area where I would suggest improvement and that would be the app or online app. It's just too simplistic for me it needs a little more depth to it, like options for what you want to look at regarding your account or ways to use your card through the app. Overall great card 8/10.

I use my RushCard for direct deposit. I had heard bad reviews about RushCard so I was a little anxious but since they were recommended by a friend I decided to give them a try. I've had my card for 2 months. Today I received a text message that my direct deposit had been loaded to my card. One minute later I got another text message saying my card had been blocked and to call them. I spent over an hour on the phone with them. I was told they put a block on my card because I had a few declined transactions. At first they wanted to send me a new card in 5 to 7 days. I am a single mother living paycheck to paycheck. I have bills to pay. I needed to pay for medication today. I couldn't wait that long.

I like RushCard. They have no bank fees and a long time ago, you can get cash back every month. I use the direct deposit and it’s easy.

I've had RushCard for about 2 years and with them, I don't have a $36 recurring check fee, so that's trickled down everything else in order. Paying bills or purchasing online is as convenient as if you have a bank card. It's easy reloading the card through direct deposit because the money is 2 days early. When they went to their recent crisis, dealing with them was a little frustrating but once they got things on track, it's been fine. I think Russell (Simmons) handled it pretty good.

All I have to say is RushCard is a good company. And I love doing business with them.

RushCard has been very convenient and manageable because I could use the debit card to pay our bills, and money is available for me if I needed it a little earlier. The people that were with Rushcard were the reason why I chose them over a different prepaid debit card provider. But, the only thing that I have a problem with is reloading money on the account because I don't drive and I'm not near any of the stores. I just have some money loaded on it monthly. And, I didn't have a problem when talking to the team to see if I was gonna have a problem when I receive my fund on my check on my card when I noticed anybody else was having a problem. Overall, it's a good debit card.

I have been with RushCard since 2011 and I know like with any relationship there is no perfection. What I do expect is the correct information when I call and speak with your reps. I made a purchase with Walmart online and immediately cancelled within the hour of the purchase. So you'd think a few days tops to get your money back on your card since you have no merchandise. Well I have called RushCard 4 times now with no resolution or consistency in the answers I receive from the reps. I too am in customer service and I have to know state laws as well as company rules and regulations. So the last thing a consumer wants is to get inconsistency in the answer you get about when you will see your money reflected in your balance. Each time I called I was given a different answer.

Direct deposit posting have been irregular for the past three months which makes it extremely hard to plan bill payments etc. I have been with RushCard about 8 plus years and have been thinking about opening a check account because of the recent problems.

I had an issue about an transaction and so I notified customer service for RushCard and she kindly and politely told me to contact the other vendor. She was very professional and I got my situation handled and everything is fine. Love RushCard. I get my money a day early so that I can handle my business.

My sister called me about RushCard years ago. She had it and said "You should try to get it." And then, I had seen it on my email, and I applied for it. I have lost my card a few times, but now, since I have a wallet that's attached to my phone, it's been quite well. I don't have any overdraft fees. And the good thing is, during Christmas time, we didn't have to pay our monthly fee. RushCard gave it as a gift to us and it was wonderful. And then probably in March, we will end up having to pay the $5.95 fee again. Every time I swipe my card, it will be $1, so I'll just do the whole $5.95. When I call them, they're very nice and they take time to hear and listen to me. They make sure they go over everything they need to when they talk to me, and I appreciate that a lot.

I have started buying stuff online but scared to use debit card. My RushCard is great. I use it all the time now and don't have to worry about anything.

One of the benefits I've had since using RushCard was not having to carry cash. I also utilize their reload locations more frequently. It was a fine experience with them.

When the time I lost my Debit card @ the Mall, that when I called RushCard to informed them that I lost my card & they blocked my card right away & I am so fortunate that nobody used it & there was no harm on my money & they send me my replacement card in no time & I was really impress on that how fast it came to mail. I am really very satisfied on my debit card & if there is any concern arise & when I called for assistance they are really helpful & very nice to me & over all I love my RushCard & especially that I signing up alert transaction on my account. Love it very much.

My card has given me freedoms I didn't have before.

There are way too many fees associated with my RushCard account. I plan on going to Chase bank instead.

I have never had a problem with RushCard. After had bad experiences with the banks, they seem to have a lot of hidden fees. When I check my account it's accurate with the RushCard. Even when they upgraded, they didn't charge us the usual fee for several months, to make for the hassle and bugs they had cause. I love whom I'm with.

Thank you Mr. Simmons. I realize that this was a business venture for you but know that you've given many people a feeling of being equal. Your vision has helped many. Great card.

I was referred by a friend and I've been a RushCard holder for about three months now. So far everything has been good. I called a couple of days ago and the lady I spoke to was very informative and she handled my situation instantly.

I have repeatedly try to get my refund from money that was to go to merchant but didn't. You people have told me so many lies, that I had to stop my direct deposit. So now I must sue to get money back.

I have had a Rush Card since they first came out and I love it. I've never had any problems using it and when my card was stolen and used illegally they fixed everything in just a couple days. Thanks Rush Card. You guys are the best!

I love my RushCard. I've had mine for 4 years now and I can't complain about anything. Customer service is great. All my deposits come early, just like a checking account without NSF fees. I recommend it to anyone.

I've been a RushCard holder for about five years and it's different from using a bank card. With it, I don't have to carry cash. I use both the direct deposit option as well as the reload location. Aside from that, everybody there has been good and treats me right. When I had a problem where my money wasn't on the card, they put my money on real quick. I like RushCard and I ain't going nowhere. I've recommended them to a lot people too.

I ordered a replacement card Monday and they told me I would receive it Thursday and it hasn't came yet.

Love my RushCard.

Why I can get my money out when I want it? I got 500 out. I be need more than that.

I love RushCard!!! Been with you for years!!! Love love love!

I've been a RushCard customer for years and the only thing that I've been upset with are late direct deposits and the issues of upgrading the new systems and not being able to access my money or access to a live customer service person.

I have been a customer for 5 years. I am very satisfied with the service. What I like most is that I get my pay 4 days early. That helps with paying bills, etc. What I would recommend is getting some physical locations in place, and offering loans to valued long-term customers. I would recommend you guys to friends and family.

I love RushCard. I only had one bad experience with RushCard and that was a couple months back when everyone money was tied up and I had to go weeks without food for me and my son. I feel deep down that Rush should had done something better than just waive the fees that didn't add up to the food and money I lost, but other than that I loved RushCard.

I love it when I get paid 2 days earlier.

The customer service is terrible! The worse I have ever experienced! Nothing is consistent but terrible service. I don't get my paycheck two days early anymore and when I call to ask why they have an attitude like I'm bothering them. Looking to switch to someone else soon! The SERVICE IS HORRIBLE. I WOULD NEVER RECOMMEND THEM TO ANY OF MY FAMILY OR FRIENDS, NOT EVEN MY ENEMIES.

RushCard is an excellent card to have. You can get your direct deposit 2-3 days before especially when you have a bill due and they only take cash. I suggest to anyone who doesn't have a RushCard should invest in one.

It's super easy to just go to any bank and get cash advance! There are not enough MoneyPass ATMs in Rochester NY. Cash advance feature helps the most.

I kinda like my RushCard. I can use it almost anywhere Visa is accepted. I do not like the way it keeps coming apart. I have had to get three new cards to replace the original because they keep falling apart. I pay 4.95 a month for unlimited usage and you would think the card would hold together better. Other than that, I love my RushCard. I love the way I get my direct deposits earlier than I should. Sometimes I get them as early as a week before I used to. And for that it sure has come in handy.

I love my RushCard. They just charge too much to reload and I don't think you should have a monthly fee on any card.

Rush Card is a good card to have. I like mine.

RushCard was a lifesaver. I just had surgery and I couldn't get out, but I was able to call and pay stuff over the phone. So far, I've had the card for 10 years and use their direct deposit feature. I've been really satisfied with it although there was one time I had some charges that were not mine so I had to call them. They helped me and instructed me how to call who it was.

They were very helpful and they answered all my questions. My deposit for my paycheck was late that day but every time I call they tried to help me all they could and they hand me good information. I know sometimes things happen but they did what they could.

I have direct deposit with RushCard. I hate the fact I gotta pay money to get my money off my card. I'm gonna stop my direct deposit and use NetSpend. Even when I purchase items I be wanting cash off my card and can't. I gave a friend the rush information to get a card. I was told I'll get $20 for doing. NEVER GOT IT. I'm starting to think RushCard is not for me.

I like the service that RushCard offer and the customer service is great.

I am a very dissatisfied customer and I am getting ready to cancel my RushCard account. When RushCard had the glitch in their system I was told that it would only affect me for one week but it affected me for several weeks. Not only that when I called in about it I was told there was nothing they could do and the consultant hung up in my face. How rude is that?

I've been using the RushCard for over 5 years now and have had several members of my family sign up for it. And I have never had any major issue with this company. Not with direct deposit, transactions, or withdrawals. I swear by this RushCard to the absolute fullest!!!

I've been with Rush Card since 2011 and I have 2 cards and I absolutely love it. Customer service is great and always helpful and trust my funds safely always.

I love my RushCard. I have never had a problem with it. I always recommend this card to friends and family.

I have been a customer with RushCard for almost 3 years and have never had any issues with them. My paychecks clear a day or 2 earlier than my other coworkers, and they even have bill pay services which are very convenient. I've had trouble with normal bank accounts and Rushcard has helped me manage money and keep my finances in order.

Not too long ago there was fraud on my account that I was not aware of. I happen to check the balance on my RushCard and found that there was a charge that I didn't make. I contacted the company immediately and told them of this problem. Their only solution was take my information out of their system. Not being satisfied with the solution, contacted rushcard to cancel my card and to file a claim. They asked how can they help me and I said that I wanted my money back because I did not make the purchase that I was charged for. I filled out a paper and they said they would take care of it and within a month my money was loaded back onto my rushcard after I was cleared of the fraud. I thought the situation was handle appropriately and in a timely fashion. Thanks Rushcard.

I love my RushCard.

My experience with RushCard is awesome. If I needed information I gave RushCard a call and customer services took time to explain. Thanks RushCard.

Always fast and friendly service. No problems with my card or deposits.

Just look at my account file! The customer service didn't help me at all. I keep being told I have to wait and I'm over it. I'm tired of waiting.

Had this acct since 2012 and I love it because my check come early so I can pay my bills.

I have had my RushCard for about 4 years & I love it. I recommend it to everybody.

I have had nothing but a wonderful experience using my RushCard over the last several years. Customer service has always been wonderful and very helpful when I needed them. There is never a concern about as to whether or not my money is posted correctly. I would recommend Rush to anyone.