RushCard Reviews

I had my check direct deposited in my account this week. Usually I get my money Thursday night (yesterday) but my account says 0.00. Also I saw that there were double transactions and I would love to clear this all up but every time I call, and I've called every 10 min since 7 am today, I cannot get anyone. It just hangs up on me. My whole check goes on the card and now I cannot access the app and still can't reach anyone. How do I get my money??

Due to some type of system updates my account is totally messed up. 1st they had my balance at 400.00 which I know I didn't have. The next day they have double charges that have already cleared now my balance is zero. This suck I have to feed my kids.

Not sure how anyone could give a positive review especially right now. Nothing but problems since they changed from Chase to MetaBank. The system quote upgrade that has went on for 5 days now and is still not corrected. Money not in accounts and money disappearing from accounts, cannot get a customer service rep on the phone. NO WAY I WILL CONTINUE.

I have used RushCard for about 2-3 years now and I haven't had any issues until now... I have been calling customer service for 3 days, no answer. I have sent emails, no answer... I'm getting very frustrated. My balance is showing 0.00. I have no money. This is horrible customer service...

After all the trouble with my RushCard lately yesterday my direct deposit finally went through. With the way things have been going I checked my balance this morning when I woke up and it now says $0. I checked my last 5 transactions and it had my deposit on there with no withdrawals but it said I have a zero balance. Since I keep having to call back because I keep getting hung up on by customer service it's now saying my card isn't activated. WTH. I work hard for my money and have a family of 7 with 5 kids to feed. I feel so helpless because I can't even get a hold of one single person from RushCard. They should be ashamed of their self - messing with people's lives like this.

I am now waiting over 24 hours for my direct deposit to load on my account with nothing but a recorded message and an IG message I happened to come across indicating there is an issue due to a computer glitch. I have sent an e-mail, to which I received an acknowledgment of receipt, but no response. There are two customer service numbers - one in which there is a recording about the computer issue with an apology, but no way to speak with a customer service representative. I waited yesterday twice on hold for 30 and 40 minutes, with no response. I am now on hold for 10 minutes thus far listening to music. I require access to my funds to pay bills and live. This situation is being handled very poorly, especially since it is not the first "glitch" and I've been a cardholder since 2010. The decency of a return e-mail/call would be appreciated.

I truly love my RushCard. Been with them for 5 years now. Never had a problem or issue with RushCard. I truly understand the system upgrade, nothing is perfect in this world. Stuff happens and I know people it involve money but please give Russell Simmons a break. Please he's a good man.

I've been a customer since 2009 and I've just had the WORSE issue ever. There was an update that was to take place over a 4 hr period and it's been a week and still the same old lies. I have medicine to pick up and I can't. I have chemo sessions and I can't get them because I have no funds. SOMETHING HAS TO BE DONE ABOUT THIS!!!!! People have not been able to buy food, gas or pay bills. I myself can't get the meds I get.

I've been with RushCard for almost 15 years. Never a problem with my money that was not fixed asap. The new change in October cause my money to disappear. I know they are working hard to fix this. My son is disabled and get his direct deposit on RushCard.

The only benefit I've experienced from using their card is that there's no overdraft fee. Moreover, it's very convenient to pay bills and make purchases online using Rushcard. It's easy to utilize their direct deposit option as well. When I left my card and I had to get another one, their team were courteous and friendly. Overall, it's been a great experience.

I called October 9th at 4 p.m. to order a replacement card express. It costs $30 via FedEx for a 2-business day express delivery. The customer service representatives could not provide a tracking number even though 2 of 3 representatives claim they could see that it was sent on October 13th. One representative could not verify that it was sent at all. I called FedEx several times to find out if a package was scheduled for delivery to my home. There was no package. FedEx says that all items are assigned a tracking number. I have yet to receive my RushCard as of 10/15/15, 11 p.m. No one has offered to refund my $30. I am afraid of the cost for late bill payment. Once this is over, I am going to deposit my funds in a Union account. The End.

Today is October 15, 2015. I have been on hold for over an hour waiting for customer service to ask about my direct deposit. When someone came on and was about my direct deposit, she told me that she don't know when I will received it.

I am very disappointed in this company. I have had my card for several years and have had a few issues in the past but nothing like the experience I had this past week. After a horrible divorce and an ex-husband that totally ruined me I have been trying very hard to rebuild everything but still pretty much live paycheck to paycheck. I know to someone like Russell Simmons, who has more money than 100,000 people see in a lifetime put together, my measly $50,000 a year is nothing but it is all I have and I work very hard for it.

It's been 4 days and I'm not able to use my card. RushCard, why is that ? It's 7:59 pm Oct 15 2015.

I been with RushCard for 6 yrs now and ever since Mon. Oct 12th with y'all "system update", I've gotten my deposit 3 days late. Can't use my card and showing a zero balance. I'm fed up, never had a problem with y'all. Now customer service people are rude and hang up on me. I'm a look into getting a lawyer to fix this once and for all. This is BS, I can't even transfer money. What is wrong with y'all? I need you all to call me and resolve this crap, at least an email. I got bills to pay, us the users of RushCard need answers and we need them now.

My card that is suppose to be active has been switched to inactive and it's the only card that I have.

My husband and I both have been with RushCard for years. Before this "system update" I loved them. However, now I will NEVER go back to them. No one answers the phone, the apps are inaccurate and you can't access your money. The icing on the cake is that they is still no solution to the problem!!! Never again RushCard...

My payment was posted 10/10/15 and today is 10/15/2015 but I'm unable to get my money! They say they're doing "system repairing", your "repairing" shouldn't keep me away from my funds and leave me worried on how to pay bills!! Avoid. Stay away. Just get a normal bank. It's not worth it.

After going to local stores where I can refill my card I was inform that it was something wrong with the system! After staying on hold for an hour with RushCard customer service I got a rep that act like they didn't know what, when or anything! Worst customer service ever and I still don't know when I will be able to refill my card.

I was loving RushCard but now I'm very upset. I got paid but I can't use my card. I don't have any cash cause it's all on my card. My child doesn't eat air.

This is my second direct deposit with this card and my funds have not loaded yet... Cannot contact anyone, please help.

On Sunday 10/11/2015 an Email and text messages were going out regarding the security updates. I have received my direct deposit, however my card is showing as inactive on 10/14/2015 at 6 pm pacific time. I spoke to a representative and was informed that the card status would be changed to active before 11 pm Est time. 10/15/2015 the card still shows as inactive. Spoke with gentleman around 10:02 am, stated he is sorry for the inconvenience and that the card should show as active momentarily. As of 11:48 card shows as inactive. I understand the glitch however the customer service and broken promises are enough. 5 days without YOUR own money is not acceptable. Hearing the same message repeated is not acceptable. I will be changing over my banking needs after this.

It's been three years now since I've had Rushcard and heard of them thru word of mouth of a friend. Since I've started, I can take care of my business on the go and I like that access. I can call whenever I need to and talk to a representative ASAP which is pretty good. Handling my business by having it in my pocket is one benefit of Rushcard and it's a plus since it helps me out a lot. Moreover, the two-day advance before the Friday helps me a lot too. I can have a few more extra bills quicker than expected and I like that feature. I use my direct deposit option more frequently and it's been very easy, works smoothly and on time. Overall, Rushcard is fantastic and I'm referring a friend to them.

The week of Monday October 5, 2015 I was notified that RushCard (UniRush) would be updating their system on Monday October 12, 2015 from 3 am until 8 am. On Monday October 12, 2015 at around 9 am I saw a posting on Facebook that said the update was taking a little longer than expected and that it should be complete by 12 pm that same day. I previously had a balance of $49 on my card. Around 1 pm I tried to make an online transaction in the amount of $6.98 and it was declined. At that point I realized my funds were not accessible. I attempted to call RushCard (UniRush) several times and sent emails between 10-12-15 and 10-15-15 but received no response. There was no communication sent out to neither myself nor my husband who is also a cardholder. He typically receives his Direct Deposit paycheck bi-weekly on Wednesday morning by 1 pm. I typically receive my Direct Deposit paycheck weekly on Thursday by 11:00 am.

All of these "great" reviews are fake. Please go to RushCard's Facebook page to see the truth. Accounts have been frozen and money is missing for 4 days now. Customer service continuously says the issues are fixed and everyone can access their money, but that simply is not true. There are thousands still missing money or locked out of accounts. If I could rate this lower than one star, I would.

I was informed by RushCard about updates that were to take place on Oct 12th, 2015, from 3 am till 8 am EST. I was instructed to withdraw money before that time or wait until the updates were done. It is now October 15th and I have missed 2 days of work, not sure if I will have a job by the time this is done. 2 bills are racking up late fees, my cell phone is now off and worst of it all, I still don't have my direct deposit nor the money that was in the account prior to this update. My share of the mortgage is due, childcare is due and all I have from Rush is an apology. My life is on the verge of changing dramatically because of this update. Soon as I get my money, I will RUSH this card (NEXT DAY AIR), back to sender! You owe us Russell!

For several days I have had no access to my funds. I understand there was a glitch in the system and it screwed several customers’ accounts. However, after being patient for three days, attempting to call customer service is a no go, they will not answer. They placed me directly to a recording that says call back, I have tried emailing reps per their website, no answer. I am now a week into no access to funds. Now, I have no access to my money, and no way of contacting RushCard for any assistance or information about my account. This is one of the most inconvenient and troublesome encounters I have ever had with any financial institution. I have money with a company that has frozen my funds, and doesn’t answer their customer service line or email requests. I am beyond frustrated. I am stressed beyond belief and I have no idea when I will see the light. AVOID RushCard.

I'm mad as hell. RushCard has my money and I can't get it... My payday was 10-14-15 and there no money on my card. I been calling RushCard for two day now and they're not picking up. I have a family to feed, no gas and other bills to pay. So hurt.

I have never had a problem with RushCard. I've been with them for many years and recently an update was done to their system and I can't retrieve any of my money. I'm very upset because bills have to be paid. I'm just praying it's fixed soon!

This will be the second pay in a row I have not received when I was supposed to. And now you can't even get through to customer service to find out what's going on with your hard earned money. Why won't anyone give us an answer about what is happening and where my money is. This is the worst experience with a company I have ever experienced. I saw on the news that because of this system problem, people have been waiting days for their money and still don't have it. I am going to lose my house, my job, my car, everything if this horrible company doesn't get it together and give me my money. DO NOT PURCHASE A RUSHCARD!!!

Please whatever you do... DO NOT GET THIS CARD. THE SYSTEM HAS BEEN DOWN FOR 4 days. The news media has been contacted. People can't get their money off direct deposit - aren't showing up. Just go on Facebook/RushCard. It's horrible. Been with them for 8 years. This is not the only company who over 2 days early.

Currently there are thousands of cardholders that have been denied access to their funds. The company keeps lying on social media that the issue is fixed. It is not fixed and I still cannot access my funds. And every time you call customer service the phone just hangs up.

I received no text message or email notifying me that RushCard was making a transition over to a new system which could cause a delay with my direct deposit. I'm now concerned since my rent and car insurance payments are being delayed due to my money has not deposited. I've tried to call and speak with a representative but the system will not allow anyone to get in touch with an agent. VERY POOR SERVICE! I am not considering moving my money to another card and cancelling my Rush account.

RushCard is doing maintenance and the system has been down almost a week now. You can't get through to the 800 number or customer service, they do not respond to your emails, and they haven't loaded my paycheck. I've used this card for over 2 years. I work for a bank myself, and this is unacceptable. I have a child with special needs and I need my money available for care for her. With no one to resolve the issue, they are jeopardizing the health and safety of my child. I will be closing my account as soon as I can retrieve my paycheck, and I will be contacting the BBB and attorney general. There are also banking regulations that they are in violation of, and I will be reporting them as well.

I been with RushCard for a few years now and I am very disappointed with what is going on when they updated their system. I can no longer use my card to make purchases nor get money off of my card. I tried calling the customer service number and then I get disconnected on their end and the phone hangs up. I can't get a LIVE person to speak to. I would be a little at ease if I could speak to a HUMAN and know what is really going on. I am no longer dealing with Rushcard and for my family and friends that were dealing with them I notified them as to what happen to me and they tried to log into their accounts to only be told their password is invalid.

First off let me start by saying I'm pregnant and haven't ate since yesterday morning because I expected my direct deposit from my employer to be on my card at 1:30 pm yesterday 10/14/15 on Wednesday like it usually is every Wednesday. I also got put out the room I was staying in because I couldn't pay them on time like how I do every week. It took hours for me to get in contact with RushCard and when I finally did get put on hold I had to wait another hour for someone to answer the phone... So I'm giving this lady my information and everything and telling her I'm pregnant and need to eat, she looks up my direct deposit and says she doesn't see it and that my employer must have not sent it when we both know that was not the case at all. So she tells my last direct deposit info and say they have nothing and to call back and I'm like no...

I was laid off two weeks ago. Well I can't use it or even see that it's in the acct cause I'm unable to log in or even get someone on the phone. Now the electric will be shut off tomorrow. And I have to move on top of that.

A coworker told me about Rushcard and you get paid two days early using its debit card so I went ahead and got one. However, they don't sometimes do the two days early as advertised, so we have to call in but lately they've been on time. Also, I have been able to manage my finances better. I got another card to put my social security check on, but I'm still afraid of doing it because I don't want the delay. Once in a while, I put a hundred on it, so I am figuring out how to do that comfortably without having any delay in my payments. Moreover, paying bills and purchasing online using RushCard is very convenient. But I'm not happy that I get charged for putting my money on the card. But other than that, their team has been great and I've recommended Rushcard to other people. Overall, I like Rushcard because if I didn't, I would pull my money out and not use it.

No funds. Can't get no help from customer service. I will be leaving RushCard. I'm going to a real bank.

I recently applied for and received a RushCard and this has been by far my worst experience ever with a prepaid card. I have been trying to contact someone for the last 24hours only to receive a computer generated message back via email stating someone would contact me. My deposit posted a day and a half late and after one transaction all of my funds had been removed and showing a zero balance. This is very disturbing and even more so because I can't speak with anyone to see what's going on or to get any resolution. But you advertise 24/7 support.

I have never really had a problem with the card up until a couple of days ago. I guess they did a system upgrade and now they've messed up my direct deposit. I'm supposed to receive my check today and the rep told me they're working on it. I hope the bills I owe understand that they're working on it as well.

Customer service is not helpful with major concerns.

I'm a hardworking single parent which I have four children to provide for. I've been a customer of RushCard for almost four years and however, every month the services get worst and worst. The latest incident is that RushCard decides to upgrade their software and loses all of the direct deposit that were sent to them from everyone's employer. Never once apologize for the inconvenience, instead they've stated there's no further information that they can provide because they're unable to access the system or locate any deposits.

I'm trying to call because RushCard took 40 dollars from my account and they won't answer the damn phone because it keeps saying the they experiencing higher call volume. Somebody better tell me something... because right now I'm pissed to the ** max. I don't play about my money... got me lookin' crazy trying to add up my receipts. I can't even get my Rush Text Alert as well because it's now sayin' "sorry this service is not available for your service plan." I have been a faithful 7-yr customer and had no problems until now. This some **.

NO money on card for 3 days!!! Unable to access funds, no matter what ATM I try to use. My daughter work 2 jobs and she is unable to receive her direct deposit and her previous money from her debit card. Hundreds of thousands of people are affected by this. Customer service is not responding to any of her calls. They even hang up or never answered. Was on hold for 30 minutes only to get transferred over and hung up on. Her routing number goes to MetaBank and they are not trying to help us either with this situation.

I am paid on Tuesday. It is now Wed and I still don't have my paycheck. I call customer service am told my account don't exist. I then try and speak to someone and it tells me high call volume. This is not okay. I rely on my paycheck as I live paycheck to paycheck and now have no clue what's going on. I am extremely upset and not sure what to do.

My card along with thousands of others are unable to get into our account after countless calling and staying on the phone for hours just to have the phone hang up on you. My balance shows $0 which I know I have plenty of funds. In addition it won't allow me to access on the app or the website because it's blocked. I want my money so I can close this fraudulent card!!! This has been going on for 4 days and they keep lying saying it's back active and it's not! Please review their facebook/Twitter/Instagram accounts to see all the complaints. What am supposed to do for money???

Experience was better with the old style card information and direct deposit. I had my direct deposit in a timely manner and now there is a wait on my money and I can't pay my bills on time so now my I will be late on bills and might have some of my things repoed. Who is going to pay for the charges on my items that might get repoed? If they are repoed this is a very bad experience and if I don't have access to my money by tomorrow then my accounts will be shut off Monday and I will find a better bank that I can access my money anytime I want and don't have to worry about the funds being available or in other words waiting for someone to fix the mistake they made.

The system has been down for several days. As soon as my funds are available, I will be moving my money to a real bank. I have had it with RUSHCARD!

RushCard is have major problem with their direct deposit and not able to fix the problem in a timely manner. People have bills to pay and food they need to put on their tables and no one can tell the customers when they can start to see their money. Customer service has no answers.

RushCard did an update to their system a few days ago. As a result of that update, hundreds of customers, myself included, are now unable to access our Direct Deposits for the 10/15 pay period. My rent is now late, which means I have to pay late fees. My job sent an email to their payroll company to hopefully be able to reverse this last Direct Deposit so that my job can then just cut me a check.

This "upgrade" is terrible!!! I have been without my money for 3 days. I've called customer service every day since and I've been told every time that the upgrade should be done and all accounts should be corrected by the end of the day. It's been 3 days and no change!!! I've been hung up on 2 times and everytime time I call, my wait time is AT LEAST 45 mins. I am done!!! As soon as I have access to my money, I'm out! I use to have a RushCard years ago and just recently decided to go back. Worst decision I ever made. I've only had my new account for a month and I'm already over it! The early deposits are just not worth the poor service or the hassle. Do yourselves a favor and try another company or bank.

I've been unable to contact customer services, my e-mails have gone unanswered and the website continues to crash every time I attempt to access my account. I am praying that my money isn't lost through the direct deposit! I need answers!

Everything's going great. I haven't made an online purchase yet but I plan to!

I have been a RushCard member for ten years. They have updated their system several times. Over past year their service has been bad. Now we cannot access our money either by phone or internet. They won't answer phone, only automated service that deducts money from your account with each call. On internet it asked you to change your password but never changes it or give you access! This has been 4 days now. I spoke with an agent 3 days ago and he said we can use our cards. I swiped it and no it didn't work. I've tried every day with no results! This is very poor service.

My name is Tanika **. I ordered a replacement card 10 days ago and just received it. I been trying to activate my card with the 1-800-207-4109 number. As I enter my social security number, it is not allowing me to set up a new PIN, stating the entry is invalid. I need my money now, I have a 7 month old baby and I will file a civil lawsuit. I’ve been trying to activate my card for 3 days, I can’t even get into my account online. I need an immediate response. I'm pissed off as I don't have money or diapers for my baby and the direct deposit can’t be reversed.

I cannot get through the phone lines to speak with someone about my RushCard account. For days it just rings continuously... My funds are delayed and I've been a cardholder for 10+ years. #beyondpissed

I have had this card for a long time. My direct deposits come on here as well as I pay my bills, etc with this card. We have received NO updates. Our money is missing, direct deposit is floating around. No one is responding, customer service picks up and hangs up the phone. There is too much scam going on and we need resolutions!

RushCard was scheduled to have all updates complete Monday (10/12). Yet as of today we are unable to use our cards still, access our money, direct deposit will not post, plus their number all seem to be busy, no answer or hang up on you. Help!! We have bills that need to be paid and they seem like they can care less whether you eat or have power. I need some inside as to if I am going to be able to get my money or is this a no-win situation. It's been 3 days and they haven't emailed us on anything going on but post on Facebook and Twitter that everything is working ok.

I love my RushCards. I use them for business and personal reasons.

Very pissed off. I haven't been able to use my card in 3 days. My employer has made a deposit. Not able to get funds. The phone lines are down saying the party I reach, the number is not working. I have bills to pay. I will be canceling my service. I need to know first, where is my money? Very pissed customer with no answers from nobody.

I've been a RushCard member for over 3 years and my experience with them has been wonderful up until now. They spoiled me and always made my funds from my direct deposit available 1 or 2 days early. But this time around, it's not even available on my actual pay date. My transaction history is all screwed up and I can't get a hold of anyone. I've called 4 times this morning. The first time I was on hold for 41 minutes before I had to hang up. The second time 17 minutes and the last two times I heard music for a brief moment and then someone hung up on me. I've sent contact emails and getting no response. This is really unacceptable when dealing with people's money, their lives. I really loved RushCard but now all I want is to cancel and never deal with them again.

My Visa account & direct deposit with RushCard has been down for 2 days now. I need access to my account to pay bills and eat. It is impossible to get in contact with RushCard through phone, internet, and ATM. MetaBank stated the system crashed on 10/13/15. I don't care. I need my money from that account to pay for my medication. Will somebody please help me gain access to my account or tell me what steps to take? I am so frustrated and confused.

RushCard did an update on Monday 10/12/15 and ever since then my card has been messed up and I cannot use it. We were told in a text to make sure that you withdrew funds because they were doing an update Monday 10/12 so that is what I did. My direct deposit goes in every Tue night around 11 pm without fail, never been late. Now it is Wed 10/12 10:15 am and still no direct deposit and cannot use my card. I have been calling every number to speak to someone since Monday to check to make sure that the update would not affect my direct deposit. I also wanted to ask them why I still cannot use my card when the phone app and automated system is telling me I have money on my card. The amount of money the system is saying I have is incorrect as well and keeps changing.

I have called RushCard 30-40 times. Every time I call it either hangs up on me after two or three rings, I’m on hold for hours and hours at a time and music just plays and plays and plays, or the phone will just ring forever. My card has been blocked by them on other occasions where it took me a month to get in contact with them to let them know the transactions was me and to unblock my card. All of my money goes into this account so when they block my card I have no way of getting access to my money. They are a horrible company and horribly ran. There is no way customers shouldn't be able to get in contact with them. If you are reading this AVOID RUSHCARD AT ALL COSTS!

RushCard did upgrade Monday 10/12/2015. The 866-787-4227 phone line is not working. I have never had a problem with RushCard until now. My husband transferred money to my account. It was taken from his account and never hit mine. It's been 24 hours.

RushCard just did a maintenance shutdown, where I couldn't use my card at all. Now my balance is showing wrong on my text alert, and online account. It is not showing my direct deposit. I have tried several times to contact Customer Service, every time staying on hold for over 45 minutes. This is the same every time I call in, but this time it has been the worst and longest wait times I have had. Very unhappy with the Service Department.

I've been a RushCard member since 2004 with no issues! As of Monday, October 12, 2015, myself and many others are unable to get our money from them. I have over $800 I'm unable to retrieve and about to get my gas shut off. Customer service either do not answer the phone or hang it up when it rings. I'm currently in contact with a lawyer. For the people who's write good reviews for RushCard since Monday, you can't possible have accounts with them!!!

I got the RushCard prepaid card because I'm getting paid two or three days in advance before I get my paycheck as well as getting my benefits early. I can pay my bills and load money on the card. I have used the card to make online purchases. This is convenient because if there's nothing on the card, I might have cash in my pocket and if I see something, I'd load money to the card and go get it. RushCard is doing a great job. The reps are always friendly and knowledgeable. I don't have to worry about when I'm getting paid. I can call their number and they'll tell me automatically when my money is going to be loaded.

RushCard had some new update. With this update members have not been able to access any funds needed. I have bills to pay due today as well as in need for gas to get to work. This update was for Oct. 12, here it is the 15th and my direct deposit has being affected. I'm not happy at all with the service they give. Called customer service and they are aware and not sure when I will be able to access. Russell Simmons has to do better. This is not going to end the right way. I am very disappointed and will be cancelling my service.

RushCard has told its customers that they were changing their systems Monday, Oct 12, 2015. And as of this date their system is still down. No one answers the phones or you’re on hold, then they transfer you, then hang up. The website is down and you cannot get any answer, therefore no one can get any money or information about their funds. This has caused a huge impact with many as well as myself. This should not be allowed and something should be done to this company.

Other people must not be going through what I am. It had been a nightmare. So the RushCard all together shuts down for hours for a scheduled maintenance and during that time you are unable to use you card, YOUR own money. That was over 2 days ago. Was notified that they were back up and running. BIG mistake. They were having major issues. Hour later, I took all the money I had and attempted to load at the register on my RushCard. Seems like it worked but when I checked my account, nothing, no money. I waited and waited and still nothing. I called. It took over an hour on hold to reach someone. Their repeat hold music, OMG! Was told the update didn't go well, there are huge problems, try in the morning, hope to have it fixed. Until then nothing I can do.

So I have been with RushCard for about 5 yrs. There was a minor problem with my direct deposit when they switched from Wells Fargo to Metabank. A few months back my dd was late by a day. Ok I dealt with that but now they said that they are updating the system and I am yet to see my dd that was supposed to be deposited on friday. Spent all day yesterday trying a couple of different customer service numbers and got the recording that was supposed to give me a cs rep. I got put on hold for 1 hour then hung up on. The day before when I called, the cs rep gave me the company line of, "Our systems are updating and will be done by morning." So we are now two days since I talked to someone. Can't get them on the phone and the people at Metabank where my funds are deposited were rude and didn't have any answers and couldn't even tell me where my money was. They have 4,000 dd customers who don't have their money or access to it and still have no answers.

I went to get money off my card. It was denied yet the money still came off my card. I spoke with several representatives, they were kind and very apologetic to my issue. I'm just waiting for my funds to be credited back to my card.

The RushCard is a secure card. I have had many experiences with this card, it's better than banking with a bank. This card can be used almost anywhere, and the employees at Rush know their business. There have been companies that have tried to scam me for my money. I called Rush and immediately they put a block on my card, and issued me a new card with a new number. Thank you all at Rush Card, and THANK YOU Russell Simmons for thinking of this. It works for me.

My experience is this; I really like using the card and I've been a member for some time now. It's convenient but with the new limits on the card and using the banks now for cash advance is really an inconvenience! Not a good look at all!

I am so, so frustrated with RushCard. All of the sudden they are doing things, knocked out my logins for them, the phone doesn't pick up, & it has been 3 days which seems like no solution. Very aggravating. I can't get to my money... I went to telling people about them but now I won't.

I have had RushCard for a while now and I normally don't have any issues but today is different. It started on Monday, October 12, 2015 that a text was sent out stating that they were doing some maintenance and that we could not access our account until noon. I normally get my direct deposit two days early which means it should have arrived today. I didn't get my deposit and I cannot access my account nor get anyone on the phone. Every time I call, the phone just rings or it will finally pick up and disconnects. I am extremely frustrated because I don't have my money nor can I speak to anybody about it. This is poor customer service at its finest. They could have at least alerted its customers.

I can say the customer service is great. Getting paid 2 days early is helpful. However, when they update their systems it's terrible. Every time something goes wrong you can't contact them. If you are doing an update to your computer system, the phones should still work.

I am very disappointed, after this upgrade RushCard did on October 12, 2015 I am unable to login in to anything. RushCard made me change my password that I have had since I stress using the card. Then I cannot even sign in using the app or on the regular website. Then when I call it says I have a balance of 100$ more than what I should. Not sure why? But I'm not going to touch it then have RushCard take my money that gets deposited on there like they have before. I have tried to call the customer service number numerous times and it hangs up every time!!! I am very upset and disappointed with RushCard. Where is my money??? And where is a LIVE PERSON TO SPEAK WITH???

Company went through a system upgrade on Monday, October 12, 2015 at 3 a.m. As of 8:15 p.m. on October 13, 2015, this upgrade has shut the system completely down. This means NO DEPOSIT or WITHDRAWALS are allowed. When I attempt to make calls for clarification, I'm on hold for 45 minutes then disconnected.

All my money and direct deposit go into RushCard. They updated their system and my card is now inactive. I got a hold of somebody yesterday after being on hold for an hour and was assured I would have access today. Today: Customer Service line is down, online account and phone app down. Day 2 - no money, no help, no updates, nothing.

I have helped someone with something and they were making monthly payments to me. She lives in another state so it was a lot cheaper to send the money via RushCard as opposed to Western Union or MoneyGram. A friend told me about RushCard and I've been a card holder for 2 years and 3 months now. I like it because I get the automatic text alert that tells me my balance instantly and the transaction they processed. Most of the time it does, but sometimes there's a great lag in between. Moreover, it's also very convenient to pay bills online or make online purchases. The only problem I run into most of the time is that a lot of people consider it a prepaid card. I also use direct deposit every week and it's very easy to set it up. I go into the app and pull up the reload locations which are near me. I called RushCard yesterday to get some information and it was very easy and wasn't a big hassle. So my entire experience is good.

I went online to check my balance and it froze my card. I have a deposit coming today but can't check it. Every time I call it just hangs up on me. I don't know what is going on but it is so unfair. I can't check my balance. Please fix it, then I may give it a good review.

I have direct deposit set up with RushCard. When it was time for me to withdraw money, RushCard told me my pin wasn't correct and then said my card wasn't activated after I used it numerous of times. I can not get in touch with anyone from RushCard and no one has responded to my emails. So, basically they took my entire paycheck. I have no money for my children, bills, etc. I'm so sadden right now and just don't know what to do. Please RushCard give me my paycheck that I worked hard for. My heart is hurting.

I have been using my RushCard for a little over 6 months now. If it wasn't for the payday advance I would not have this card. I cannot check my balance via text, email or customer service. Every number I call never answers or it disconnects. I can't go online and find a way to contact customer service without being ran around the internet. Customer service sucks cause they never know what's wrong or going on and that if I ever get thru. Either I have a scam card or this company is full of it. Fix these issues and maybe I will be a satisfied CUSTOMER!

I've been a Rush customer since August. No trouble until today. There was a massive update that does not grant access to my money. No resolutions, only apologies. Give a timeline or an action plan. I work too hard for this company to hold my money hostage. Direct deposit at that! Wow!! Updates happen all the time and this company needs to get it together. I am now contacting my employer trying to work backwards. After that, this card will be shredded.

On Mon 10/12/2015 3 am - 8 am all customers were informed that there will be a system update and the new features will be awesome and just what we as the consumer needed. Well here it is 10/13/2015 and the system is completely out of whack. Not only am I not able to access my money, I can't even log on to my online account not to mention when I tried calling several times I have been placed on hold for over an hour with no response and when I tried again to log on it says my account cannot be found and I have been a loyal customer since 2014. This is so inconvenient and bad business.

RushCard notified me that they will be doing an update to their system... which would only take one day. It is now going on the second day and I'm still not able to access my account nor get any information from customer service. Beyond piss!!!

Online approved loan, "what BANK do you want it deposited to?" NO ABA number, NO account # - they refuse to deposit any funds to my RushCard without and do not offer ANY way to get the money, either a check or transfer. They will NOT make the deposit!!

I have been a member of RushCard for a few year and have not had any issues or concerns until yesterday. Currently I am not able to access any of my money or view my account. No one at the company is responding to inquiries nor phone calls, all of my money is direct deposited to this card. I have had 2 deposits within the last two day and can't get any of my money for anything. I am very disappointed. This update was supposed to be a few hours which has turned into days, so inconvenient for my life and I'm sure others as well.

I've been faithfully using RushCard for over 7 years. I've had minimal issues. That is, until a "scheduled maintenance" update screwed things up. What was supposed to be an overnight occurrence is still affecting my accounts and others. It was supposed to be done by 8 am EST YESTERDAY, then the end time changed to NOON. Here it is nearly 4 pm on Tuesday, and I still cannot access my accounts. This is poor business!!! I am supposed to get paid tomorrow and need access to my money. I certainly hope this major issue is resolved by then.

My direct deposit comes faithfully every 2 weeks on a Tuesday, or Monday early. Today 10/13/2015, my direct deposit has not shown up on my account yet as of 2:27pm EST. I called RushCard this morning, they say they have no record of it. I have verified with my employment and the transmission was sent on time to the correct account. RushCard recently made some changes to the accounts and online access, and I believe they are having difficulties depositing consumers' money. I am really upset and have been with RushCard since 2007. I am moving my money. I do not ever want to go through these trials again.

My card did not work at all yesterday so I was stranded with no gas, food, etc. Now today I get a text that my card is blocked! So I am supposed to call them. Well I try & their phone lines disconnect me every time, at all their phone numbers! The website doesn't work either! My payroll is supposed to be direct deposited tonight so now what am I supposed to do?!! My bills are due tomorrow & my utilities will be cut off if I don't pay. I need gas in my car & food! This is ridiculous! I email them & it says 2 days before I get a reply! What is going on?!

Absolutely unacceptable Rush customer service. Firstly, it seems that many of these reviews are fake, because as we speak and for a couple days now, Rush members have not been able to log into our accounts, not been able to access their funds, and not been able to get through to customer service to get answers about what is really going on here. Supposedly the system was down for maintenance and has basically remained down ever since. Why is no one being told what is going on with their money? What about money that is supposedly being deposited as direct deposits? What about funds that we cannot get access to? Absolutely unacceptable.

I received a email about a system update which was suppose to take place Oct 12 2015 at 3 am and would be done by 5 am, it wasn't. So I was then told it would be ready by 12 noon, still it was not ready. It is now Oct 13 2015 and I can't get my money and they won't answer their phones and the web page is down. I'm not happy, I have bills to pay and no money. This is not good right now.

I've had the RushCard for months now and no complaints until they decided to do their system upgrade and since Monday morning, am locked outta my account so I can't access no money and no one answers the 800 Number when you call. It's ridiculous, I can't even touch my own money for days now and no one answers their phone. I was notified that I wouldn't have access, yes but the system would be up and running by 8:00 Monday morning. Hello it's now late Tuesday afternoon, what do I do? Any answers would be helpful.

System been down 24 hrs and they said all cards can resume. They will not answer the phone and I cannot get my money. 10 years and y'all take my money. I want it now or I will be looking for Russell.

As soon as I find a way from RushCard I'm closing my account. I never had this problem with them once before and I'm not ready to start now. I'm going to another account soon as I find one. This one sucks a lot. They have fixed the customer service phones that causes it to hang-up. I want out!!!

Talk to my employer. She said it was sent through Friday like always but customer service had me on hold for 30 min to ask me for a tracking number. First of all it’s not ups. And telling me to wait, I already did. So no, I'm not satisfied. I have bills when they shut their system down. It did something to my account.

Customer service is terrible. l been trying to call them all morning. Ring four times and stop.

I am currently disputing a charge on my account. I feel like they are not trying to handle this situation quickly. I called and informed someone of the situation as soon as it happened. Now I have to suffer without my money for up to 90 days. I am a single mother who doesn't have money to waste. Just feel a better system needs to be enforced for these types of situations.

I can say nothing but great things about my RushCard services. Keep up the great job.

I can not access my account and I think someone has been fraudulent using my card. Please email me account reset so that I can get into my account and look at my transactions. My account should not be empty. I am also waiting for Walmart refunds.

I needed a prepaid card to have my money directly deposited because I couldn't open a bank account and RushCard was the easiest way to do it. It is very convenient to pay my cellphone and I've purchased things online with it. I get answers to any questions I have when I call, and the best thing is I get paid on Fridays and my deposit goes directly in on Wednesdays while my coworkers are still waiting for their pay. They've all been very good and I have had no bad experiences. I recommended it to my son.

Members were informed of system maintenance which was to be completed by noon on October 12, 2015. As of this posting: 9:12pm October 12. There is no access to funds, no customer service to inform customers when we can have access to our funds nor what they plan to do about the problem other than asking for our patience. This has caused harm to myself and others. Will not recommend this service to anyone ever.

I love RushCard, I will recommend y'all to everyone.

I love my RushCard. I get my money early before pay day. So thanks so much but could use another card.

I've been a RushCard member for 5 years. It's nice that I can use it at any ATM and the direct deposit is early. It's easy to pay bills or make any online purchases and I use it all the time. I use the direct deposit 95% of the time and it's very convenient. Since I don't have to carry cash, it makes it harder to go shopping. I've had to dispute a few transactions and it's always been fairly easy and straightforward process. It's resolved within a couple of days. Rushcard gives me an awesome experience.

RushCard surpassed my expectations.

Your service is expensive and I can get cheaper services and will more than likely be closing my card out next month.

I honestly don't have any problems with my Rushcard. Thank you so much for the great service.

I love my RushCard! The customer experience has been great! I love the convenience and ease that we have with using the card!

I have been using RushCard for years. Then I noticed you start putting limits on withdrawals. I can't understand how you can give me a limit on how much to take out of money only I put in. That's my one drawback about RushCard. Other than that I love it!!!

I love RushCard. The fact that my funds are available to me early and canceling my card as soon as they see fraudulent activity. Only thing, I wish I could add my card to my Apple Pay.

Yes I would recommend a friend but I was wondering why does it say 2 days early and does not give you your money two days early? New to using this card! But I love using my Rushcard.

Good customer service.

I love my Rushcard. I pay my bills, order online. I would be lost without my Rushcard and my check is direct deposited to my Rushcard.

I hate RushCard. First off they deposit my money on a expired card, tried to force me to pay 30 to get a new card expedited. I told them no then took 4.95 off my card for a replacement fee when they are the ones who didn't send me a card when it expired. They were very unhelpful. You can't understand nobody and what they are saying. It's been two weeks and I had no access to my cash. Russel Simmons needs to get better! ** customer support because they will never ever have my services again!!!

Great customer service and also great service all the way around real fast. Responds to any questions you may have. Love this prepaid visa card.

I think your direct deposit is great. I get my deposit a couple of days earlier just like you state. Comes in handy.

I love my RushCard. I must admit that I was once a Netspend member and they were horrible. Every time I looked around they were charging some kind odd, different fees when I was supposed be charged only a monthly fee. RushCard is the best.

I wish the process of cashing checks were easier. Also, I am unhappy that I am unable to rent a U-Haul with my RushCard. This was so inconvenient.

I've been using Rushcard since 2013. It helps me see where my money is going and I can manage my finances through an online account. Also, one benefit of using the card is that the direct deposit is 2 days sooner. Rushcard makes it very convenient for me to pay bills and make online purchases. But I've been having a little issue with them about the Refer-a-Friend program. They send me a text every week about the Refer-a-Friend, and whenever they activate their card, that we'd both get $20. I got my mom to get a card and activated it last Thursday. I asked them, "How long it will take?" They said, "Well, it usually takes around 24 hours."

I love my RUSHCARD, wouldn't go back to a bank. I'm never going back to a bank.

I really enjoy my Rushcard with all the benefits! And stylish as well! No hidden fees, and very accurate with payroll, sometimes even early. Although the ATM fee is a bit high. I would still highly recommend a friend or family member to this card.

Everything went smoothly and professionally.

The Rushcard is a good card to have. I use my Rushcard for my Avon Sales. I can put the money I collect on my card and send it directly to Avon. I also try to save on my card when I have extra money. I know my money is safe on the Rushcard.

I've been a RushCard member for a long time. I like the way the card looks and it's a good way for me to wire money to my kids and I can do it online. Paying bills or making online purchases with it is as easy as using any other regular debit card. I use the direct deposit and utilize the reload locations like Walmart or MoneyGram. The process is easy because they let us swipe the card instead of signing up a form. I haven't had any problems with them. Great service.

I love my RushCard! It work for my life. Thanks.

Three times in one year my card has been the victim of fraud and RUSH never contacted me. On top of it I have had to pay extra to get a card sent and still takes 5 days. The fact that people have been able to access my info without having my card, is stressful. Also, my text alerts are not always up to date.

I am very pleased with my card and the prompt service I have received thus far. Thank you. They give updates on purchases and other activities minutes after a transaction is done. I love that. Thank you RushCard and Russell Simmons.

It's all good!!

Have had no issues.. I like your company.

Try to establish my account online and I never was able to do it. It was impossible. It is still not registered online. I put all my card information on my current and true information accurately and I still didn't get my card registered. So no I think it's a crap trying to do something online when it's impossible and people constantly telling you when you call customer service. That they keep trying to tell you to do when you call them for assistance, fix your bugs in your system. It can be a great system if this worked out appropriately.

I’ve been with RushCard for a long time now. I can pay my bills online and don’t have to worry about bank fees as well as my paycheck. I also get my direct deposit 2 to 3 days in advance. Direct deposit is easy. There are different places I can go to do it so the line isn't long. They got good customer service too. I’ve been with them for 8 years and that speaks a lot about them. It's been awesome. I've recommended RushCard to several friends and family members.

Just Great to use the card in a pinch... Trying to convince a friend to enroll with RushCard.

I love my RushCard.

I started having problems beginning of September with my card (declining transactions). Contacted the bank, RushCard, and they told me they didn't see any failed/declined transactions. I continued to stay on the phone with customer service while I attempted to use an ATM. While CS is on the phone, the ATM instructed me to contact my financial institute. CS didn't see any failed/declined transactions, but she informed me that she would have to send an email to their IT department for them to look into the issue and it would take 2-3 business days. In the meanwhile, a new card (same numbers/date/CVV) was expedited to me at a charge of $30. I received the card a couple of days later and activated it. Still never received a call from RushCard regarding this issue.

Have been with RushCard over 3 yrs. Customer service is fantastic. Keep up the good work!

I love RushCard.

I love the fact I was able to pick my favorite color purple for my RushCard. I never have any problems. It has been a very excellent experience. Thank you.

I love my RushCard. I have been a member for quite some time now. It's so fast and easy to make a transfer which I do almost on a weekly basis. I also like the fact that I can choose which card I want keeping it stylish and up to date. They also have a RushCard app which helps me keep track of my spending while I'm on the go.

Thank you RushCard for all of your excellent customer services. I am please with your card services. Keep it up.

When I need help the customer help a lot with us problems.

I have recommended it to several people that now are RushCard holders.

I love my Rushcard. It's easy to use and I enjoy it a lot because the direct deposit comes early, and I'm able to pay my bills up. I also reload it a lot during the month. The process is very easy and RushCard takes care of everything. I've recommended it to a couple of family members and a friend who wanted me to tell her how to get her benefits done like I do mine because I get my disability direct deposited.

I love being a member of RushCard.

I've had this card forever. I refuse to get rid of it. RushCard has been a great experience. The only problem I have are the recent ATM withdrawal rule changes. Thank you for being a great card.

I have very little complaints. RushCard is great. Love the ease of direct deposit and online support is great. However I feel that the amount that's allowed should be increased. Most people that living in homes and apartments they rent alone at least $800 so I feel that should be changed. I have no other problems and I have been a customer for at least 3 yrs.

Every experience I have had this year 2015 has been AWESOME! I am so thankful and grateful for Rushcard.

Customer service was very helpful with my problem.

I am a long-term customer because of the excellent customer service that RushCard provides. Whenever I have had any issues or concerns, they were immediately addressed and the representatives are always very helpful and polite. I will always be RushCard client.

The money uploads are kind of slow.

Since I've had the pleasure to change from another card to RushCard, I couldn't be more happier. Love the 2-3 day early deposits! Makes this senior citizen know that bills can and are paid in the most timely manner! Love you RushCard!

Great service. No hidden fees. Easy direct deposit. Definitely recommend.

RushCard is the best prepaid card that has come out. I've been with RushCard for about 6 years now and I wouldn't trade it for any other prepaid card.

Every time I have had to call in to the customer service number everyone I have ever dealt with has had great customer service skills. The only thing I am not happy with is that I am only allowed to take $500.00 off my card within a 24 hours period.

I have no complaints, very accurate, and customer service is always willing to help.

I love my Rushcard, I get my money 2 days early and never have to pay a withdrawal fee. I got everyone in my family to get a Rushcard.

I am very please to be a part of the Rushcard family.

I love the fact that I get paid up to two days early. I also enjoy the looks I get from merchants when I use my card. I love the design of the card which merchants look at as a highly regarded card. The only thing I don't like is the $1 fee plus the ATM fee for using the card. Those fees really add up and take away from needed income.

Love it, I get my paycheck deposit 2 days early.

I like RushCard. I’ve been with them for a year and have had a good experience. I receive my benefits on my card and I’ve been managing my finances real good. I’d recommend RushCard.

Yes I would recommend to a friend.

I get paid 2 days faster. I love it.

Great. I love it!

RushCard has been very valuable for me and helping with paying bills and managing my accounts. It also has its perks such as the early direct deposit, but there are a few things that should be changed. Most importantly is the daily withdrawal limit which should be eliminated or increased. I have an issue with this when paying rent because it takes me two days to pull out the proper amount of funds to pay my monthly rent. Also, the debit cards themselves appear to look phony and should add the realistic look of any other debit card.

I love my pink RushCard, it's the perfect card for me. The only problem I have is I use to get my check on Fridays, but I guess they changed banks so now I don't get it till Monday. But I pay my bills, shop, and everything with it. Thanks RushCard.

I like having your card. The one thing I don't like is you charge me twice to use my card. I don't like paying two atm machine fees.

I never had any problems with my RushCard and yes I will recommend a friend.

I love my RushCard. The early direct deposit and free bill pay are my favorite features.

I experienced a withdrawal that was taken out without my permission! RushCard rep called the Company and made a three way call so I was one line hearing the whole conversation! They got to the point and managed to get my money back within 3 days time. I would recommend RushCard to anyone. They are accurate and resolve problems within in seconds!

Appreciate the convenience of having a card that I don't have to carry cash. Excellent service. Inconvenience Not a problem here. Thanks.

Rushcard's fees weren't bad so I went with them. I like them better than MetaBank and I'm thankful for them. I don't like shopping in stores and being able to make online purchases is convenient. I don't have to deal with no turn up. I also have my Social Security direct deposit under my card. With the card, I can't spend what I don't have. What I don't like about the bank they have is they say I can take $500 at an ATM but I can't. I can only take $480 because the charges. They make me wait exactly 24 hours before I can take any more out. If I was going to do something where I needed to pay more than $500 in cash, I had to do two ATM withdrawals which will have $5 in fee because there's $2.50 for each. Then the ATM is going to charge me another $3 so that's $6 for 2 transactions. With others, I could take out $1000 a day. Other than that, I'm satisfied with it.

I’ve been a RushCard holder for five years and went with them since I thought it was efficient. My RushCard allows me to pay my bills online, and keep a spending limit on my son when he uses his card, so I can keep up with his balance and make sure that he’s managing his money better. It also gives me the option to budget easier, and I’d recommend it.

WHATEVER you do.... I repeat DON'T LOSE YOUR CARD... You will suffer. My husband lost his RushCard 9-23-15. Reported 9-24. Today is 10-3-15, still has not received his card. He went thru 2 pay periods without funds. Yet RushCard took money out of the Account. His wallet was mailed back. Thus his old RushCard. Remember they blocked the card... and will not removed the block. OH MY GOD. Did I mention he can't transfer funds either... In total shock. SO AGAIN MY FRIENDS DO NOT LOSE YOUR CARD.

It would be five stars but the system never remember my password to log on.

I primarily use Rushcard to pay bills, which is convenient. The reload location is difficult from a mobile phone though. When I inquire about it, the reps are not helpful in that area but they try. And their perks where they'll give you $20 if you get somebody to join Rushcard don't work. I have spoken to their customer service about it and they could do nothing. That's why I don't refer anyone. Other than those, everything's good.

I’ve been with RushCard for a long time, since before 2008. It was owned by a minority business and being a minority myself, I chose it. It’s convenient and easy to pay bills or make online purchases wirth it. I wasn’t able to use the traditional bank debit cards so the Rushcard works for what I need to use it for. There’s an easier way that I can use to reload but the direct deposit process is easy. Their team is very helpful, customer service oriented and gives right answers. My experience has been great up to this point. The only grievance that I have is that I’m not exactly happy with MetaBank versus what they had before. The direct deposit doesn’t come through like Chase did. When it's over the weekend or on Friday deposits, it doesn’t come in as rapidly as when they had Chase and I had to wait until Monday.

I'll keep it short and sweet, I have been using my RushCard for some years now and it's been great because of the ease & convenience! I highly recommend this card to anyone plain & simple!

I've been with RushCard for almost four years and so far, it's been good. They text me when my direct deposit is there or when I've used the card and it shows they keep me updated on exactly what I'm spending. It's great for the past couple of months to have that but before, they would text me the information when I use my card, how much I have left and how much I spent. Since using the card, I've been maintaining my income a little bit better than having the money directly to me. Also, I haven't had any issues with this as far as maintaining what I need to do with it. I use it to pay my bills and it's really convenient because I know I can just swipe the card and it's going to get there within the same day or next 24 hours.

I have had to contact customer service a few times regarding my account. I have always had great customer service from RushCard. They always answer my questions and are friendly. Thank you!

I love RushCard and the fact I get paid early.

I have had RushCard for years and I love my card.

It takes too long to speak to a customer service rep. All the messages you have to go through to get to just what you need or do. Ask for your whole card number when you may not have your card near you. Wait time for a representative is way too long.

I've been a RushCard customer for over 10 years. That's my major way of paying bills and purchases and it is very convenient for me. Also, I like Russel Simmons and Kimora Simmons and the way the cards look. The team has been excellent - I have called them (maybe 3 or 4 times), and they have always been courteous and able to answer my questions. I love everything about RushCard, I try and talk up more people into it (although, some don't like it).

I always get my money on time.

Awesome service, would recommend to everyone!!!

I receive my direct deposit two days sooner with Rushcard. I only needed to give the paperwork to my employer and the direct deposit process started so it was fine. Additionally, I am able to make payments either on the phone or online with it. It's also easier for me not to have to carry cash. However, I had an unauthorized online purchase from an unknown place last week. I have two Rushcards so I closed one and transferred all funds to the alternate one. They sent me paperwork on the 3rd and I faxed it customer service to dispute the transaction on the 5th. The first lady I spoke with told me I was eligible for a provisional credit amounting to $73.96. I called in yesterday to find out my provisional credit is still waiting and it can take 10 days.

Have not received the first deposit but it should come tomorrow. Would to say I had a great past with them.

Easy to use, accurate and on time with funds.

My friend and her mom both have a RushCard and they would transfer money back and forth to each other. That’s what made me get my own two cards from them because I liked how they operate their money. There’s only a little difference with other prepaid cards. Aside from the fact that I can transfer money to other RushCard users, they also give rewards and there’s also the direct deposit. It’s a really good thing to have especially when I need cash. I’m all over the place at times so when I need something, it’s easier for me to transfer money back and forth versus having a bank account and being charged every single time I do a transfer. With RushCard, I’m also able to pay all of my bills online which is generally free – that’s a plus side. Whenever I need to hold money or to send it, my RushCard is my go-to because it’s easier to put it away.

I had an simple issue of ATM error. I swipe my card and ask for 140$. ATM says error, gives me a statement showing 0 disposed yet RushCard takes the money off. Simple to correct after all I have the receipt. No, every time I call which has been a lot I get a different answer. They lie, hang up on you, cheat you and like they're the dope man and you're just some junkie. If you work like I do and make 300 a week you need all your money. Just like the review says - if you have to dispute something you will never see it again. They will run you in circles till you give up and they get rich.

While I am happy I received my 2 referral credits, I'm not happy that the promo codes did NOT apply and the fee was taken from their initial deposit. The promo code was suppose to wipe that away. I never got a response to that concern.

I got a RushCard because they were affiliated with a company that allowed you to photo your check for deposit. Well, I got coffee ring from my cup on the check and this company tells me the check is no good and won't honor it. Then the company I work for won't honor it because the company that works with RushCard had flagged the check as fake and I had to wait another 3 weeks to get a new one in which time I lost my place to live because of this company RushCard teamed up with to ** everybody, over the stress caused me a grand mal seizure which left me paralyzed down my whole right side. Thank you RushCard for ruining my life.

No contact number - if a question arises you have to you a false reason from the numerical choice to interact with a person then explain that is not the issue but your only option..

I'm glad I have my card. I don't like the new design. I liked the old design with the diamonds.

I've been using the RushCard for over five years now. I couldn't be more satisfied.

I have had my RushCard for over 5 years. I love my RushCard!!!