RushCard Reviews

I been having trouble signing in to the app. It keeps denying me. I haven't been able to check my account. I'm disappointed because of this problem. I been a long time customer to RushCard and I don't want to leave. I just want a easier way to get into my account without no problems. But all in all the customer services is great, very helpful and friendly. Thank you. :-)

Yes, I am very happy with RushCard and will refer friends!

Yes, I would recommend you to my friends and my family. You are great and I always get great service from you guys at all times. I love it that you can get paid two to three days in advance as well. Also, thank you for all of your help and service.

Fee is too high for this. Any account thru RushCard, $5.95/Month. I can see $2.95 or even $2.50/Month. And love the notice of deposits/withdrawals but notices don't give details with having to sign in then clicking the history... not good.

I love my Rushcard. I'm never overdrawn. I can upload my checks same day and receive it the same day for a small fee of 5$. It much easier and safer to me. I would and have recommended it to others. You can also use this card with your taxes and direct deposit. Get your money up to 2 days earlier from all direct deposits. So if your pay day is Friday you can get it Wednesday or Thursday.

I have no problems with my card. They alert me if something is wrong and I receive text alerts on my phone when a deposit or withdraw has been made. I enjoy my card and yes I would recommend RushCard to friend.

Awesome customer services from the k trial conversation till today as I wait for the documents to send back. My card somehow was compromised. I did not notice how long until your staff brought it to my attention. So far I have received some of my funds back! So far so good. Thanks Rush. I don't have much, but what little I have you protect for ME! Thanks a million...

RushCard is the most expensive debit card to use. They hit users with a monthly fee as well as additional fees when withdrawing money from ATMs or making purchases. It's the least favorite card to use.

I love RushCard since I applied for it. Never had any problems or bad experiences.

They have my money on hold and won't release it. It's been over a week already and nothing. They never gave me or my referred friend our $20 and I get nothing but excuses when I call. Will never refer them again.

I love my card and the customer service reps are awesome.

Most representatives don't speak English. The ones who do it's broken English and they're rude, that always promised a call back from a manager but never get one. I've been a customer for a long time. Maybe I should look at other options.

Been a RushCard customer for about 5 years now and I'm planning to be a customer for years to come.

When I call customer service is friendly and helpful. They even gave me a security call when unknown Facebook charges appeared on my card.

I especially love how when I spend money my phone gets a text about the transaction. I love RushCard.

I love my RushCard. Whenever I have a problem it's solved the same day. No waiting.

RushCard has been the most efficient of all credit and prepaid that I have encountered. Thanks be to God for Russell vision and Kimora's attentiveness.

Ever since that glitch happened in the system I have not had a pleasant time with RushCard. Wait time on the phones are ridiculously long and then to get someone on the line who does not understand your language is frustrating as well. RushCard needs a big improvement!

I was told I would not received a 1.00 fee after switching over to the type of account I had but I was still charged and the fees was not reverse back to me.

My experience with Rush is great.

I have been with RushCard since 2009 and have had a few issues, nothing major but this past tax season you ran a promotion that was supposed to put $30 in my account because of how large my refund was. I have called many times about this and sent in the paperwork proving it was my tax refund and no one has gotten back to me and I still have not seen the $30 I was promised. I absolutely refuse to send this proof in again as I have sent it 3 times already by fax and email. I also have a regular bank account and will be closing my RushCard account. I am a long time customer and thought I would have been treated better than this.

I cancel my account due to having to call 5 times during a different answer each time about where my deposit was for work. I asked you never to contact me again. I asked you to cancel my card. Why are you still contacting me? Your customer service is horrible, your representatives don't speak English properly and obviously don't understand the fact of "what don't contact me ever again" means.

I've been with RushCard since 2014. I haven't had any problems yet, I love RushCard.

Well I have been a RushCard customer since 2006. It's a great choice I made. My entire family has RushCard.

When I call I always get treated kindly. The representative is very respectful and helpful. They know how to solve fast. Thank you RushCard.

I used to love RushCard but after this I don't think I will continue using them. I would like to complain about a dispute I had April 12 about two charges that was charged to my account. Let me say thank you for first refunding half back, but what I am not understanding is how the hell was one charge illegal and the other charge was not. I have been a loyal customer of RushCard since around 2007. Nothing like this has ever happened but when you start purchasing online, people have gotten creative on stealing information. I want my money. If I didn't make the charge they should not be able to keep it. This type of disrespect makes me not want to use Rush or refer Rush anymore.

Yes I would refer a friend. I like your cash back rewards a lot and I miss it a lot. It helped me out a lot at the end of the month and I can't wait until y'all put it back every month and RushCard is a very great thing that ever happen cause I can pay all my bills with going into the crowded stores.

Yes I would recommend to all my friends. RushCard is way better than all three of my banks. Never had any major issues other than sometime my check take more than its time but most time I get it earlier so can't complain. Thank you guys for doing a wonderful job.

I'm very happy with my card. Have had it since 2009. Wish you had advance pay. Help out a lot.

The Associate at RushCard answered all of my concerns in a professional and timely manner. She was knowledgeable and courteous throughout the session.

Money limits need to be raised.

RushCard's customer service is the best.

I had a couple of cards, one I was using and one that had a crack in it so I stopped using it. There was a hold put on the card I was using and when I got paid I could not transfer the money. It cost me thirty dollars to get my money by MoneyGram. I will no long use Rush.

Y'all post my SSA benefit in SSI on time and it makes me happy.

It's doing good for me so far. Can't complain.

Well so far I only had one default with my RushCard when they were transitioning last year, but other than that they have been ok.

I was able to transfer money to a inactive account. When I went to transfer the money back to an active account, I was unable to do so. Why was I able to transfer money if the account was inactive in the first place!!!

Ever since I had opened the account with RushCard company, it's been great to me. No problem at all. The customer services are very helpful and patient. I'm so glad to have account with you guys. I would like to continue having experience as long the company reliable and provide good service. I will always be a RushCard customer. Thank you.

I like to get my paycheck the same time every two week like I use to. That's the only problem I have with RushCard.

I love my RushCard! Customer service is the best too!!!

But I recommend a friend. Didn't get my reward but I've been with you 12 years. Please give me my reward. Thank you. Love this card, so convenient.

I love my Rush. I love the FREE ATM.

I have RushCard for three years now and I can pay bills or make online purchases with it. I lost my card and just got a new one.

RushCard is convenient. The direct deposit is super easy, but that’s about it. Now, I’m not having a good experience with my card. I had a transaction on my card that I didn’t have anything to do with. I needed somebody to speak with directly to get the issue resolved but the only way I could get to talk to anyone was through email or text. I used to talk directly to a customer rep but now I can’t. So I’m almost thinking about getting a bank because I need to be able to speak with somebody when I have a situation regarding my money. It’s been a week and I still haven’t talked to anyone.

I've been a Rushcard customer for years but I've only started using it this year once I got my income taxes loaded on. When I got my check and it was loaded, RushCard sent me an email letting me know about it. I like it so far and if I had to recommend somebody else like a family member or friend, I will because I haven't ran into any problem with it. With RushCard, no one could get into my account and I'm the only one who can take something off of it so I don't have to worry about that. I've also been able to order stuff, pay bills and whatever else I want to do with it. Also, the reps are very polite and very eager to help. If I have problems or questions or something I don't understand, they really walk down to where I can understand it and take the time to break everything down for me.

I've been with RushCard since 2013. Their reps were very pleasant and nice. I like RushCard but one thing that I don't like about it is that sometimes I get paid at 7:00 am, or 11:00 am or 12. I like to get paid at the same time every time like I used to which is at 5:00 am every two weeks. I don't wanna be in the grocery store shopping, thinking my money is up there and then it's not. Another thing is that I wish RushCard had that feature of NetSpend where I can overdraft my card $10.

I have requested my bank statements from them three times as I need them for a very important meeting with the state that I have to attend. So far, I have had to cancel once already because I haven't received them and they keep telling me they will request them from home office. Now today they tell me I will have them via email from the back office in 24 hours. I have been dealing with this for two months. It shouldn't be this hard to get copies of your own bank statements. Poor Customer service and management. I am totally disgusted by all of this!

Rushcard I had been a customer with y'all since 2008. On july 2nd I had 511.00 on my card. I stop by the Dollar Store and get some pull ups for my son and my card only pays for 20.00 and not the 1.00... so I slide it again cause I know I have money on my damn card 511.00. So it didn't go thru again so I leave the store and get in my car and check my Rushcard app and it tell me I have 0.00.

It's been a great experience with RushCard so far. I've been with them since 2013. There's no overdraft fees and I love the fact that when I use credit, I get $10 a month back. I do the direct deposit. However, I had to pay $12.50 to add some money to my card when I reloaded online and didn't like that so I don't do it anymore. The customer service team has been great when I called and inquired about the expiration date on my card and they were very, very helpful.

With RushCard, I don't have to worry about any withdrawal fees like I do at my regular bank. I'm able to pay bills a little bit earlier than normal. If I have a due date that needed to be prior to my payday, I can extend out to that day and I know that I'm gonna get my paycheck two days prior. It's very convenient. Right now, I do direct deposit. Sometimes, I do reload. And if I have to reload in an emergency situation, I go to the Wal-Mart. The customer service team were eager to help me with things whenever I call them. The only thing that I didn't like was that they charge you $1 for every transaction, and I think that should be about 50 cents instead. But I recommended it to several friends.

Rushcard is doing me great. They send me emails when somebody put some money. I've dropped them one time and went to a SunTrust bank but I went back 'cause the bank messed me all up. Rushcard takes better care of me. Since using them, I am able to manage finances a lot better. I'm getting paid early and they notify me about when I got different checks come in every month. That's nice and convenient. I've also done online purchase with Amazon a few times using Rushcard and it works real good. Also, the customer service team helped me just fine and I couldn't ask for a better group.

I’ve been with RushCard for over 10 years. I can get my money quickly when I travel and I’m broke. I have a complaint against them, though. I went to get a car from Dollar Rental and the money came off my card, but I wasn’t able to get the rental car. I told RushCard that when I put a dispute in and they still released the money. I put this in over a year ago, and it was never resolved. I let it go because that was the first time I ever ran into a problem with RushCard, but I would never rent with this card again.

I got RushCard mainly because there were times when I needed to order something online or I needed to pay a bill online ‘cause I couldn’t get to the place to pay it. It just made it a lot easier to take care of things like that, ‘cause I’m a Cash-and-Carry person. I normally pay cash for everything, and if I need to send the bill, if I can’t pay direct, I send them a money order, ‘cause I really don’t like dealing with banks because they screw me and I'm paying some dollars for late fees. If somebody screws over my bank account, I'm screwed. I got to pay all the fees. I’ve gotten screwed too many times at banks that’s why I decided to go with prepaid; that way, I’m not obligated to anybody, there’s nobody bothering me and nobody’s gonna be trying to get rid of my money, and if anybody steals the card, they’re only getting what’s left on it.

I was offered a very exciting offer to refer a friend, and I was to receive a simple $20 promotions award, and my friend would also receive the gift. To our surprise and dissatisfaction neither of received anything nor an explanation. RushCard did however send us both invitations to try additional promotions opportunities, as if we were so ignorant to torture ourselves again. I believe that RushCard should honor existing offers before trying to sell unsatisfied customers additional offers that will not be offered. I believe it's only good business.

I simply need an automated menu option to speak to a representative. I have been trying to contact a human for *over a week* to release two holds placed on my account totaling $100. I cannot afford to have my money tied up for so long, and it is very frustrating not having an option to speak to a human. Other "contact us" 800-numbers regarding customer service allow a person to speak to an agent if your concerns cannot be addressed through the automated menu.

Would love to start out saying thanks RushCard for totally not giving a dang to a "Valued" customer for a year. There was a fraudulent charge on my account yesterday. I called Rush and she told me that she refunded my money (and she did) in less than 20 minutes. Then she told me in the morning "pull your money out, call us back" and she would issue a new card so this would never happen again. This morning I stop to get diapers and to pull the rest of my money out, lo and behold RushCard lets the same fraudulent charge get charged again on my account leaving me with a "0.00" balance for the rest of the week.. Which means borrowing money so my 3 month old won't go without....

I like using RushCard because I don't like to carry cash and it's a great benefit. It's convenient and I can use it to pay any and everything. I usually go online with it to pay my bills which only takes five minutes. Moreover, it's pay as you go and I can only spend what's put on there. The RushCard team is also very respectful and I had a very good experience. I would recommend it to anybody.

I called RushCard to discuss the transaction on the card that was not made by me and the customer's representative was rude and not helpful. Your information is not safe with these people. RushCard let someone order a card in my name without my consent and then they told me it was a mistake. Everyone information is at risk. Don't get a RushCard. You will be disappointed.

I am happy with RushCard and I have great experience in using it. It helps me save me a lot more as opposed to just having cash. I have used this to pay bills and make online purchases and it is very convenient. Their security is very good and I've had no problems with anybody compromising my account, unlike the experience I've had with another prepaid card. I use direct deposit more frequently and I am able to find reload locations near me.

I ordered this RushCard the beginning of this month and it's about to be ANOTHER MONTH SOON. My job I work 14 hrs. at a time on occasions to provide for myself and 3 kids, only option is direct deposit. I do believe that it's not important whether I do or I don't have a bank account, the bigger picture is RushCard, Russell Simmons, whoever, have my got dang on money!!! I can see the amount post everytime soon as I go in direct deposit but I have no information on the card besides the routing and account number. Call customer service for different times, not one time did they offered to accommodate me for this inconvenience which I am not pressed for because I just want the money that I work for. Now I want more because I still have not yet received this card in the mail.

My brother told me that we would get our money three days ahead of time with RushCard, and they’ve been good so I went with them. The last time I got money, they released it a week early. I’m in a town where there’s barely any free ATMs to take out the money so that’s the benefit I get. I could also pay bills online and make online purchases with their card. I got direct deposit and it's easy to get it set up. However, I’m iffy in recommending them as it all depends on the circumstances. But, they're decent.

I really do love having the RushCard and will continue with it forever.

My daughter introduced me to RushCard and she chose them for me. It's convenient. When I am working, it sends me money a couple of days earlier than payday and I basically use it like a credit card in grocery and clothing stores. I like the text alerts and the direct deposit is not difficult at all. One time, I went to a restaurant and they overcharged me. I called and it wasn't really resolved, but at least I was able to talk to them. I let them know what was going on and then they gave me more knowledge as to how to use the card in the future. I'm very pleased with it.

I’m very satisfied with RushCard. My mom got me the card and I've been using it since 2010. They have good customer service and they pay 2 days ahead of time which is great.

I've been a RushCard holder since 2014. I got a RushCard prepaid debit card because I tried to see how it works. I like the promotions and the things they offer. I learned how to budget my money better since I used it. I don't have issues with transactions being authorized that I don't approve. Moreover, I don't like carrying money on me, so the card is convenient for me. It's easy to slide it to make sure the money's there. I do a lot of paying bills or making online purchases with my card. I do both -- reload money and direct deposit. I can reload the card at Walgreens and CVS by my house. The Rushcard team were right to the point anytime I call. They fixed my issue the first time I called and explained it well for me to understand what's going on. They're well respected. I really like RushCard. They're an excellent company and I would definitely recommend to anybody to use them.

I've been with RushCard for probably 20 years and it's pretty good for me paying my bills and having direct deposit. I never had any bad experiences with Rushcard. They should give me some type of reward for using my card so long though.

I called in to check on a few transactions. The rep took good care of me quickly. The rep sounded like they love their job and loved having me as a customer since 2005. She said that and made me feel valued for being a loyal customer. Uncle Russ thanks for getting us great customer reps. I feel like my last 2 complaints about bad attitudes have been TAKEN CARE OF.

I have been a RushCard member for a long time. I haven't had any issues. I love my RushCard...

I have been a RushCard customer for over 10 years and I have never had a problem until now. I get a direct deposit every other Friday. I just recently got my new RushCard last week because mine is due to expire the end of the month. I have all of my debit cards set up through my computer app which safeguards my card numbers so I don't have to type them in while shopping online. So over the course of 3 days there was no money in my RushCard however while I was shopping and meaning to use a different credit card it was inadvertently using RushCard. Never even was aware of this until my orders were coming back declined and I had to update payment info.

My direct deposit is always available to me early.

I say you guys doing very good but one thing you guys say 2 days before payday. Mine's never come on 2 days before. May I ask why?

I love RushCard. I have this card for years. Direct deposit was perfect. When the card was mailed out, I got my routing number so my money had direct deposit even before I had the card. When the card came in the mail, all I had to do is activate it and my direct deposit was already on there. Then as far as reloading, it's just as simple so that's a good thing. Moreover, everyone at RushCard has always been okay.

I went online, saw Rushcard, and wanted the terms that were outlined to me and I went from there. I basically just use it when I need it. Sometimes I still have to have cash, so I just carry less cash on me. I have used the card to pay bills and make online purchases, and I love it. It's very convenient. My interactions with customer service every time I've contacted has been great.

My payroll check had been posted to my card but I had no access to my funds. I called Customer Service, which was fast and friendly, but didn't give me any reasons for the card not working. However the problem was corrected by the following morning, which was much faster than the glitch that held up funds for over a week in October last year.

I have been a RushCard user since 2012. Every time I had an issue customer service has been fantastic in fixing or satisfying my issues. I had an issue where I had lost my card and I called customer service and they handled everything and I had a new card within a week. I have been trying to refer friends but I have had none yet but I'm still trying. Thank you rushcard company for everything you have helped me with.

I've been using RushCard for two years now. I've seen it on TV and I was looking for one at the time so I tried it and I've been very well pleased with it. It's been a good deal to me. I use it instead of carrying cash so it cuts the impulsive spending and I'm able to spend responsibly. I purchase stuff with my card and most of my bills are deducted from it. Also, my money is there a little bit in advance than it normally was and that helps. It's very convenient because I don't have to wait on a check. I use the direct deposit and every once in a while I also reload. The card has worked well for me.

With RushCard, I do not have to carry cash and I could get them early. Anytime I have a problem, the reps have been very courteous and friendly. Everything is good. I've been using them for 11 years now.

I think Rushcard is a good card and I think people should try it.

I love my RushCard. One question, does the 1% deal apply to me?

I use to swear by RushCard, stating that this financial institute is the best way to go. But I can't now. Not knowing if my hard earn pay is going to make it to my account. I'm so afraid that my pay won't make it to my account when I most need it. Then when I try to find out what is going on, the customer service is no help at all. That is if you can speak with someone and/or the phone just ring. Very, Very unprofessional.

Seriously, totally frustrated that I have sent multiple requests to "opt-out" of emails. I never activated their card & want no part of it. It is NOT that hard to remove my email from a list. Calling the number they provide was time wasted that I will never get back as it is only an automated system. Pushing wrong buttons even does not get you a live person. I would hate to have money on this card!

The account is the best I have had in my life. They have 24 hour customer service. They are extremely helpful. My check get paid in my account before the date it is suppose to pay in. To conclude. I am happy with this account.

I don't get notified on dep like I use to. I have direct deposit. Use to get emails when check gets deposited. Don't anymore. Nor texts. That's about the only downside.

I've been pleased with the services offered and the people have been very helpful with questions and concerns I've had. I'm very thankful to them all.

All my information was stolen from my old card so I'm still waiting to have everything put on to the new card to start using it again. RushCard reps handled it well. They told me when I would receive my card and it actually came through on what they said. They have a lot of good features in their card that I enjoy such as direct deposits that come a whole lot quicker. Some ATM's don't charge a fee to withdraw funds from the card. I can also track everything online. I can even speak to a customer service representative 24/7 if ever I have a problem. They're available to me whenever I need them.

Great card. Great service.

I am very disappointed with the RushCard. Every time I try to sign in the website it won't accept my password and I have to get a new one. Then it won't let me deposit a check because it says my identity.

I am very pleased with my RUSHCARD and all of the services I have used while being a RUSHCARD member.

I have signed up to be notified when payroll hits my account but the last couple of deposits I was not made aware. Other than that, service has been great.

Customer Service is always in demand and I appreciate the business that you're doing to enhanced the understanding that your customers need credit. I've been a customer since 2006 and will continue to stay with RushCard. God is Love.

Great always. Had great customer service. Never had a problem with my card.

It's the best. Works 100% for me.

I like the RushCard. It help me budget my bills.

I love to be a member.

The service was impeccable.

I love RushCard. It's fast and you really get your check 2 days before. I recommend this card to anyone.

RushCard is the best way to go!!! Love it.

I love having my card! I can use it anywhere without any problems.

I have been charged twice more than once and it would be great if that was fixed. I love my RushCard and I have told many people and I've always been proud to use my RushCard.

RushCard is a scam. Russel Simmons you suck. I want to fly to South East Asia myself and tell you guys off. I've been dealing with RushCard for a week now and countless hours on the phone. I have been yelled at, hung up on and straight up lied to. I want to say forget it and y'all can keep my money but I unfortunately need it very badly. Never again in a million years will I use RushCard. I wanted to support ** business but Russell Simmons obviously wants this to be a scam.

I appreciate the fact that they post early because I don't get late fees on my payments for my bills and if I have a problem I can call and get answers. I love RushCard.

I tried RushCard. Set up direct deposit, went through two cards back to back that would not activate. Had to go to MoneyGram to get my money off the account. Trying to get my money earlier ended up getting it two days later. What a waste! Horrible.

I love my RushCard. It's so easy and convenient. Direct deposit is great and the fact that I'm not charged to use my card is even better. I've yet to come across an ATM that charges me for withdrawal and I love being able to load cash/checks to my card as well. I lost my card and member services was on the ball. They automatically cancelled the card, got me a new one in the mail and had all my funds and direct deposit transferred to my new card.

Worse customer service ever. They have no knowledge of nothing and my direct deposit was held up two weeks in a row past my actual payday.

Good customer service every time I call.

I personally wouldn't trade Rush for nothing in this world when it comes to getting paid 2 days earlier. I love my RushCard family and I would and have recommended people to the RushCard family and they enjoy it just as well as myself. So keep up the good works Rush. I don't wanna lose you!

Although I continue to use the RushCard my overall experience has not been a positive one. In addition to being a part of the problem of going at least a week without having access while they redesigned the system, on several occasions my direct deposit was made and once I got to the ATM within minutes it was gone. I have been embarrassed because I was trying to use it and they said it didn't go through. Rush had removed my deposit and I had to wait several hours to have it reapplied.

I like it but I always have a hard time loading money on it. I have to go two to three places. Also I almost can't read my numbers on the card. They're fading.

I am satisfied with RushCard customer service, how everything is done in decency and order, very accurate.

I have been a Rushcard holder since 2014. Rushcard need to stand behind their word. If we do direct deposits we get our check up to 2 days early. Not true. I have referring a couple of people to Rushcard. THANKS.

The person I talk with. He was awesome. He help me even more than I called for. I was very happy with my call. I would get my friends to do this, get a RushCard. I never had a problem with RushCard customer services at all.

Just started a new job and was going to use my card but I can't remember my password. But I think I can still get my money. Just can't get it online.

A question in regards to a non-recognized charge from a take out restaurant... Problem solved by explanation of charge... Matter handled promptly.

I like RushCard. I am able to get my payments early, pay my bill on time. I am very happy to be with you.

I have been pleasantly surprised since the update to the service. The fee-free holiday was also a great way to make up to those of us that were inconvenienced due to the downtime. The only complaint I have is that you cannot use the RushCard for autopay. No other complaints and keep up the good work.

The agent that last assist me was great. She was pleasant, accurate, helpful and fast.

Customer service is horrible!! They are from different countries like always, when you call they can never help do anything, they are there to just answer the phone and apologize 50 times. Ever since they did a system update back in September, which was a huge problem, couldn't access my money for days, my online account app hasn't worked because of their system suspending my account. I've called at least 15 times in the last 9 months now and they keep telling me they have to send it upstairs for them to fix and I will receive a call to resolve the issue! 9 months later and I'm still waiting, haven't received a call from no one! So yes they suck!! Use American call services so we can understand them and they can understand us and actually resolve issues!!

No fees taken out like banks, getting your money 2 days earlier, and convenient to ATM's. Cannot ask for anything better.

My experience with RushCard use to be good. But lately it's not because I'm having problems with getting my money from them. They keep giving me the run around.

There should be more money to refer friends to RushCard. Like refer friends and both get $40 added to their card. When they join for free and activates their cards. I promote RushCard on Facebook with over 3,000 friends and I need a way to refer them so I can get paid. Thank you.

The customer service is horrible.

I've been a RushCard holder since 2004. I get a direct deposit and I like the fact that I get my check deposit into my account two days before. It's convenient for me and it's an easy process. Also, my interactions with their reps were friendly.

Great service in all.

You guys are awesome. I love my RushCard. Just one request: RushCards with a design.

I called in about the numbers on my card not being readable... the customer service rep got me the assistance I needed and handled my concerns with care. They not only answered my concerns but also took responsibility for their part and corrected the issues!! Great job!

I have been a customer of RushCard for many years. I have never had any issues dealing with them. I have also referred my friends to this company. I do however like the old system of returning the 1.00 service charge back to customer after 10 transactions. Other than that I am completely satisfied.

So far I have not had any problems with RushCard. The customer service is good and they are friendly. Fees could be lower but they are a good company to do business with. If I had a complaint it would be that your account is not considered a bank account like regular banks so you are not able to get a loan which if you don't have a regular income then it would pose a problem when trying to pay back through your account. Great company!

Very pleased with the RushCard. I get paid early and can keep track of my balance. Great service. Fast and reliable and friendly.

I already have expressed my great experience with several of my co workers and friends. Many are still skeptical as I was at first. I have the money in my acct ready for use, and get notifications via text messages. I value this service and share my experience with others often.

The customer service agent was very helpful in helping me make a payment and fixing the "mymetro" app on my phone.

I have been with RushCard for about 2 years now. They had one major glitch that affected me getting my money for about 3 days. The CEO made a worldwide apology and also made some monetary compensation with fees (None for about 4 months). Which I feel was adequate. My direct deposit is always on time and early! I am very happy with my RushCard and would recommend it to all!

I like and appreciate receiving my money on my card, a day early... I also appreciate the customer service willingness to help you... Thank You.

Since being with y'all, it has been an awesome time and I would recommend anyone to y'all.

I only use my Rushcard to pay my bills instead of going to the store and waiting in line, and I've been able to do it real good. It's very convenient. I don't have to carry cash or worry about anyone. The direct deposit is very easy. Customer service has been friendly. I love RushCard.

I love the service. It's accurate on time. I like the fact that I can go to my app and view my account easy. Customer service is always nice and patient. I would recommend this service to everyone that I know so they can experience the great service that I receive.

I've been a Rushcard holder since 2004 and the experience has been okay. I use it for everything. It's very easy to use for paying bills or making purchases online. Rushcard is good.

I have really enjoyed using this card for my personal uses. Thanks.

I've been with RushCard since 2010. I've been paying a rough percentage so I know they are not going to play games with my money. They give it to me all the time and I get my money early. They also got nice deals and plans. Then if I have a problem with something, they answer all my questions. When I asked them about when my deposit would be there, they sent me the email in a timely fashion so it's less stressful. I pay my bills with it, take my money off that I get, then I'd be through with it for the month.

I have been with Rush since 2008. That is roughly 8 years of loyal service I have been with them. To be truly honest, had I just open this account maybe 2 years ago, I would have left. Time and time again, I am constantly having issues with direct deposit. The customer service is often lousy. I think I get 3 good reps out the whole year.

I been with y'all 4 years. I've never had any complaints.

I wanted to be able to get my money early. Rushcard's service is worth having. Most of their people are nice, friendly and helpful, and I like how they're treating us.

After calling twice been put on hold for over half an hour each time. Then I was asked a series of questions from 8 years ago that had nothing to relate to me just to get into my account. I got off the phone and burned my RushCard after I politely told them what I thought on the recorded line. I will never use your services again. Last time I use my card to this problems. This is a nail in the coffin for Rush.

With Rushcard I don't have to cash a check anymore. It's pretty easy to reload the card through direct deposit but loading money onto the card is difficult because I can't go to the ATM and deposit money on it. I still have to go to a Moneygram to do that and that has costs.

I've been with RushCard for three years and my experience with them is great. I really like that they paid me my check two days earlier and now they pay a day early. But it works out great and it comes in handy just to get my money deposited. The RushCard guys are great, too. I'm very satisfied.

I have called in 3 times. Every time I was hung up on. No call back. No supervisor. The level of service horrible. The agents has no knowledge of what's going on. Just answering a pH, reading a script, not concerned about the customer's concerns. I will never recommend this bootleg company to anyone to be disappointed like I have. Would rate a negative 10 if it was possible.

On a Friday morning I've tried withdrawing cash from an ATM. No cash dispensed after the transaction was complete but $200 was withdrawn from my account. It's been weeks and I'm still fighting to retrieve my money back. The customer service personnel within the company are a joke and have zero answers for their customers. If this incident happened with my Chase card I would of had this resolved with 24 hours, which I explained to one of their customer service reps and all I received was a smart-** response "well we are not a bank, you have to wait 45 to 90 days." I would recommend for people to stay far away from this company, avoid like the plague.

Well to start I've been on hold for 3 1/2 hours for one question. So to be fair I understand high call volume but when it on hold for that long you kinda forget what you call for and you start getting mad. Well I've been a loyal card member for 2 years and I have never had this happen when I have call your service so I'm kinda think this could have been handled better.

I'm disabled and have several health issues that prevent me from venturing out of my home at a whim to do any kind of shopping. The RushCard gives me the freedom to shop online (almost anywhere); it's like having a real Visa! No missed sales! And, having direct deposit, I don't worry about my SS ea month!

Never any problems, when there is they always make it right. Only problem I had was lost my card. I have direct deposit. My card was getting to be late, So I called them two days before my deposit was to hit. They sent me one overnight and waived all fees that month.

Went with RushCard because I get my deposit in two days sooner. I also get text alerts whenever my account balance goes low, and their app is handy. RushCard is good for prepaid which is what I basically use it for. The direct deposit is easy and convenient, and I use it often. However, there was one time when a place didn't accept my RushCard when I was trying to purchase a bed on payments because they don't consider it a bank and that's really the only downfall on it. I also didn't like the time when we weren't allowed to take money out. On the other hand, whenever there's a dispute on my account, I call their customer service right away and I get it fixed.