RushCard Reviews

The rep who helped me was fast, friendly and resolved my issue of needing a new card. The only thing I have to complain about is how often there are updates and accounts cannot be reached. I had to call three days in a row before I was able to order my new card. Other than that, keep up the good work!

We are very happy with everything besides it is really hard to get to a live person for customer service. Also wanted to thank you guys for our credit! It may only been $3.00 and something, but it still helped. Nowadays every dollar helps! You guys are doing something right. That is for sure.

Really like the service but it would be nice if it had a overdraft protection like NetSpend do in they always is a prepaid card. Y'all should give it to people that have direct deposit for awhile so it would be nice and I think I speak for everyone. Hopefully y'all will get this featured soon and I will give y'all a five star...

Thank you Rush family for the years of service. It has been GREAT, but the only thing is the fee I had to pay to have access to atms and so for this reason only I am changing to another, but everything has been wonderful.

I have been with RushCard for awhile. I love the service and the peoples who helps us on the phone. I do tell my friends about RushCard. Love the service. Thanks RushCard.

I have been a member with RushCard for over 8 years now and have been pleased with the service I have received over the years. Whenever I contact customer service I have always gotten a quick response and turnaround time had been fast. I highly recommend RushCard for anyone who needs a credit/debit card without perfect credit or the hassle of a ridged bank. --Thanks RushCard years of great service!

I've had you guys since 2008 and I can honestly say since I first got to know you I have had nothing but a good experience from getting replacement cards to speaking to customer service. I would definitely recommend you to someone looking for a place to bank, also deposits are early and never have a problem with getting them.

I would like my card to be loaded from wherever someone would like to make a deposit. Some entities charge $20 or more when I use my card. That is horrendous! I never received my fee for referrals.

So far I get confused when I order a new card just to block the older card being used by unauthorized person. When I received the new card and see that it has the same account number as the old card, it confused me but at the same time, I don't have any more problems with my card been used without my authorization.

At first when I called to dispute a charge on my account it was ok. Once RushCard sent me my forms and I sent them back they are going to tell me they didn't receive them after I faxed and emailed them not only once but twice. Right now I feel like they don't want to get my money back and I really can afford to throw away a $150 dollars. So now I'm unhappy with them and once this is over I will be leaving RushCard - going to a real bank.

I wish I could have access to my payroll sooner during the day and I am not getting my deposit until Tuesday night (late). It use to come earlier, I don't know what happened. I am sure there is a way to get it sooner. Just a thought from a long time customer.

My most recent experience involved the use of my card to purchase cable and Internet service. When I gave my card number, I was told it was declined and I clearly had enough money on the card to pay. Why am I able to use the card for certain things and not others?

It is so convenient to have the RushCard to pay my bills or buying items from the store and online. It doesn't take that much to add money to the card and it helps me cause I can't get around that well.

I applied for a RushCard from an ad that I seen on Facebook stating if I applied and activated my card I would receive $25 and sign up for direct deposit, I would receive another $25. I never received the $25 for signing up and activating the card. When I called about it, I was told that I had to be a new member. I told them that the ad was false advertisement because nowhere in the ad did it say I had to be a new member. I read everything thoroughly.

Rushcard has done a great job with responding to my concerns over my direct deposit that was returned. I thank them for calling and clarifying.

I've been a RushCard customer for about a year now and I honestly love my card. I have no complaints. When I call customer service they are always attentive to my needs and requests. I was even sent a new card at no charge.

With Rushcard, I don't have to use cash and it's easier for me to manage my finances. It's also very convenient to pay bills and buy things online. Also, their reps are helpful. It's been a very pleasant experience with Rushcard and I recommend it to my friends as well.

Rushcard is a good company. I've managed my finances pretty well since using it. It alerts me when I get low, when I put money in it, and when I get my direct deposit. It helps me save because I have to go to an ATM machine to draw money out.

I went to a gas station in August 25th to get 25 dollars worth of gas. The gas station put a hold of 76 on my account. 10 days later I don't have my money and every customer service rep I have spoken to has a different answer. I have spoke to RushCard 5 times In the past week and each rep has given me a different date that my money would be available to withdraw. No one is helping. No one is investigating. I've used RushCard for 2 years. As soon as I get my money back I am done with RushCard. I will never use them again. The reps aren't in the USA and don't speak English as their first language and clearly don't believe in assisting the customer. One rep refused to give me a supervisor. I called the gas station who said the bank would have to release my money and that they would not be able to help me. DO NOT GET A RUSHCARD!!!

I was in the hospital back here in June of 2016 and someone got a hold of my RushCard and took my whole disability check off without me knowing. I contacted RushCard and they're saying there is nothing they can do. Also the SS office will not resend me my check. I'm telling y'all don't use this prepaid card company cause they will keep your money and you can't do nothing about it. I sent in all the info they asked for and this is how they do me. I'm glad I went over to NetSpend now.

I have been a member with Rushcard since 2004. I have so many bad experiences with Rushcard that I would not recommend anyone use this card. First, their customer service is absolutely horrible. I have had my card hacked into and money taken and I was suppose to receive a text message for every transaction performed. Also, their computers are always down as well or updating so deposits are delayed. I put money on my card and my balance did not reflect the correct amount. I called on this matter four different times and emails have been sent to corporate all four times but no response on fixing the matter nor have my money been credited back on my card. Every time I call the problem still hasn't been fixed. I repeat, do not use Rushcard!!!

I have used the RushCard for 1 year. For some reason the upgrade issue was too bad for me. However, the 2 day early thing is an overstatement. Yes you get paid 2 days earlier technically. But if your pay day is Friday the 2 days earlier would be Wednesday. However, it's around 3:30 when the funds are deposited and the overseas call center is poor. RushCard is all right if you just have to have direct deposit but the particulars like calling customer service and dealing with the overseas call center is the pits. I had fraud on my card. It's been 2 weeks. All required paperwork has been submitted. Still no resolution.

I've been with RushCard since 2014. The best part in using RushCard is that the direct deposit hits sooner than a normal bank. However I have had two bad experiences with them. One time I ordered something online and never got my item. I called RushCard and they said I got to send in a form, and it takes up to 30 days for them to proceed to do an investigation over that stuff. If I have a regular bank it doesn't take that long. If I don't get my item, they will cancel the transaction and keep it moving.

I've been using RushCard since 2013. Their customer service is pretty good but sometimes they talk too fast. They also need to get some more English-speaking people.

I've been with RushCard since 2004. It’s awesome that I can do everything on my phone. I've only had one issue and that's where I was double charged and they fixed that pretty quick.

To all my co-workers, we get paid tomorrow which is Friday, but the point of having a RushCard is so I can get my money the day before or 2 days before I get paid... Why is it that I haven't gotten my money yet? This is my 2nd direct deposit from work and I haven't received it yet, makes me want to go back to my old bank. No point in this one.

Dealing with my finances is much easier with RushCard. They charge me a one-time monthly fee, and I never get any extra charges like a lot of the banks when you have a real checking account. I always use direct deposit wherein I get paid two days early. There was also one time when I had fraud on my account and they fixed it within a matter of two days. I only had to submit some paperwork and the funds were back in there. It's simple, straightforward service, and I would recommend them.

I love RushCard!!! Very easy to use, no waiting, best card I have ever had.

RushCard is easy to use, and I enjoy having it. I use the direct deposit option. My check comes in at a good time, and not everybody waits till Friday to get their payments when it comes to bills. RushCard helps me with that. Then on top of that, I haven't been getting negative balances. I like the fact that it shows me what I've spent and how I spend it. It's really helpful. They also have a cash reward option for using the card a lot, and that can help out. The only time I had to call customer service was during my beginning stages of asking questions, and they answered the way I was expecting them to. They did well to help me.

I've been using RushCard for eight years now. They had a little pink card with Baby Phat sign on it back then which I liked. Also, my husband sends me a lot of money and just pays $4. I'm using it now for me and my son's disability. I don't have any problem with it at all. However, they keep sending me emails about their specials that if I get money, cash or check posted on my card, I'll get $10 or something but I don't get those and that upsets me. Nevertheless, they have a lot of good benefits. I like that I won't have to go out because I'm disabled, so I stay at home to order stuff and pay my bills online.

I've stayed with Rushcard for a while now and it's a lot easier to put the money on the card and to get it off. I just have the Rushcard and I can go anywhere to use it and I can go to any bank and get money out. It’s great not carrying cash. Also, I'm bedridden and I do most of my shopping online and it's very convenient and easy. Loading the card with cash is very easy too. Because I don’t walk, my son-in-law is the one who goes to the reload locations to load it for me.

It's been great using the Rushcard. I like its app and how I can just call it. It's very convenient using it to pay bills or do online purchases. When I lost my card, I had called Rushcard people and got some help, and it got locked real quick. Also, the reload locations aren’t difficult at all. The app tells the reload locations. I love Rushcard.

I had a good experience when I first opened the account a couple years ago but over the past year or so I'm unable to load various amounts to my account. I'm a college student and am unable to direct deposit my financial aid payments. Having the prepaid RushCard isn't convenient for me right now.

Rushcard had better review than others and it was recommended by a friend and a relative. Using Rushcard helps to pay my bills on time. I used to get my pay on the second Wednesday of the month and everything is due on the first so the earlier I get my pay the better. The people from their team are so polite and courteous. Anytime I have any situation, it's always rectified as soon as possible. I've had a pleasant experience every time and have never had a problem with the employees of Rushcard/MetaBank.

I love the RushCard! It's convenient. I've had for about 10 years. There may have been a hiccup twice where for a while it seems I couldn't reach a live person but that's fixed. They respond to emails fast. It's overall a great card to have!

I saw that with RushCard, I can get different benefits and money gets in up to two days faster so I got it. I'm able to pay bills at least a week earlier than when I usually do. Paying purchases online was very convenient and easy. I put the information in, press submit, and it goes through fast. I use the direct deposit and also go to the reloading locations to put money in when I have it. I tell how much I want in the card put on and within 15 minutes, it's there. The card helped a lot because once I put money in it, I try to forget that it's even in there so when hard times come, I know I have a backup plan. Customer service gets my problem solved real fast. Everything is positive with RushCard. Awesome experience.

I've had RushCard since February. I like the colors and of course, Russell Simmons. Setting up direct deposit was easy. There are no ATM fees and I've paid my bills with the card. It's been an excellent experience and I'd recommend RushCard to people.

Thank you.

I used my RushCard to pay bills and order stuff online and I liked that I get my check early with it. However, I got mad at them because when my card expired, I still had money in it. They gave me a new card right away that wasn't active. I had to call them seven times and talk to different customer service reps and managers and it took them almost four weeks just to get my money off my old card and transfer into an active new card. I don't use RushCard for direct deposit any more because of that bad experience. And then, one time everybody was having problems with the card. My husband has one and he couldn't get his direct deposit on it. He had to keep calling people and it took him almost a week to get his paycheck on his own card because they had some type of glitch with the computer software when they upgraded it.

My brother told me about RushCard, so I got one and it's convenient. However, if I got my RushCard today, I have to wait a week for my direct deposit to come in. I was expecting to get my money and they said I couldn't get it till the next week and that felt very bad. It is written on the piece of paper but that's terrible. I lost the card one time and they sent me another one which was great.

My Rushcard has not been working and I have missing funds. Every time I call they claim the back room is working on it. It has been over a week and I still have missing funds that they acknowledge is missing but can't do anything about it only the backroom! Please help! No one has contacted me back or anything.

I love my RushCard but I want text messages for my balance. I signed up but I don't get them. That's my only complaint.

After the website was upgraded I lost my Bill Pay capabilities. I called customer service and still no fix for my issue. This is what I've been getting after I log in and try to edit or add Bill pay information. (We're sorry, but we do not recognize the login information you provided. Please contact customer support.) I've been a long standing member and I loved the service prior to the website change.

My experience with RushCard has been nothing but COMPLETE SATISFACTION. I've been a customer for the past 3 years. No matter how difficult things were You Always had my back. THANK YOU RUSHCARD.

I love using my RushCard to shop or pay bills online. But charging for every transaction is annoying. And loading the card is almost $4, your money doesn't go far. Then loading a check is ten days or like 6$ for same day money. Other than that I've never had problems. I see where people say their money is never on their cards but when I load at a store or load a check my money is right there.

With RushCard, I'm able to see what I got to do like paying my bills. I also have my paycheck on direct deposit. It's dependable and I'm able to book a trip without any problems. It's satisfying. The only problem that I do have is withdrawing a little bit at a time.

It was really scary when the whole system crashed. Otherwise every thing is going great since everything is back to normal.

I've been with Rushcard for years. They have good fees and it's a recognized brand. I've been able to spend a little bit more responsibly since using it and I get direct deposits. I've been able to use it to make online purchases and it's very convenient. Sometimes though when I try to load money on the card, like when I went to MoneyGram to load it, I have problems because I wanted to load more money on it but I can only load $200 max. So that makes it inconvenient sometimes. Also, for a couple of days, I've been trying to file a dispute and I can't get through on the dispute line so I can't file one. They say that the dispute line is busy. Other than that, it's a very good product.

My money gets deposited 2 days early, sometimes 3 before payroll hits. This is helpful if emergency pops up.

I like my RushCard.

Customer service went above and beyond to help me with an unauthorized purchase and help me with getting refund.

I have been a Rushcard member since 2004. Over the years they have gone from being a very respectable company to hiring customer service reps that can barely speak the American language. Rushcard is made up of a bunch of thieves who prey on low income mostly ** families that are already struggling. It's a way for them to tie up their money so they get further into debt. I stayed at a hotel while traveling with my kids. The hotel placed an authorization on my card and then billed for the actual amount. They informed that they released the authorization 5 days ago but Rushcard has yet to release my money! They keep giving me the run around saying it takes 3 business days but we are past that.

I like Russell Simmons so I got myself a RushCard. However, I see missing money sometimes but then I see it go back on. Otherwise, it's been good. Also, I was in Arizona and my husband was sending me money and he said that RushCard was only allowing a $200 limit to my card for some reason. I don't know if it has been resolved. I haven't received anything in the mail yet. I'm still waiting because it just happened about a month ago. I have to call them about it. Nevertheless, I use their direct deposit each month and it's good. It loads two days faster. There's also not a whole lot of charges on there to use the card so it's nice.

I'm satisfied with RushCard. I've been a member since 2012. It should be a bonus given to the loyal customers. :-)

RushCard has not been consistent with my deposits. I have been using this prepaid card for my direct deposits working at the same job for over a year. It clearly states that I would be paid two days before my pay date but that hasn't been the case. I was getting paid on Thursdays up until last month. Now that routine has changed and I am getting paid on my date. I have contacted customer service about this issue several times to no avail, there wasn't a clear answer to my question. This has caused inconsistent delays and reliability on me paying bills. Why has there been inconsistent payments for my direct deposits Rush!!!

Great customer service.

I don't like how there are so many transaction fees for everything. It's ridiculous. I remember when you used to reimburse the fees, now you don't and I think this is poor service. I won't be keeping this card much longer.

I have been a customer of RushCard since 2005. I really enjoyed the services and experience. The only problem I had was I referred my daughter and because she didn't use my referral code I wasn't given any credit and I think that was wrong considering I'm a long time customer.

My experience with RushCard has been extraordinary. The customer service has improved a great deal. If there is a problem or issue you have or are having they're right there to assist you. A thumbs up for you all!!!

When I call customer service for help I can never reach anyone or they answer the phone and then hang up. Also when I get a text stating that my money has been deposited early I can't retrieve it for at least one to two hours.

On Oct 2015 Rushcard systems failed. I still am missing 900.00 dollars. They have made no attempt to replace my money. I talked with cooperation and submitted all paperwork.

I was skeptical when starting out with direct deposit, but RushCard has been consistent with depositing my funds and giving me an accurate balance. I only wish that people could add money through snap chat. I haven't traveled outside of the US yet with this card. I hope that it would work the same as it does in the states. I am a proud member of RushCard and I am so happy that my payroll gets into my account early. Not as early as it has been in the past, but it still works for me. Thank you.

My experience with RushCard has been very good so far. I know that my money will be on my card when I need it. They have improved over the months that I did have a problem but overall I am going to continue to be a customer.

I had a dispute for 850.00 and they called me and said that they found no reason to dispute it and I'm telling them it was unauthorized and they said they found no reason... I have never had a problem with them before and all of a sudden I do.

Customer service was HORRIBLE. The rep did not listen to my issues, causing me to have BIGGER problem than what I originally called about.

My words will be brief. Since using your card some years back I have had no problems to speak of. Everyone has been helpful and courteous. Thank you.

I had an issue with someone loading funds to my account through MoneyGram. The customer service rep advised me that I should contact MoneyGram directly without looking in the notes to see that I been having issues with the company every time some adds funds to my account.

I have text alerts on my phone and there are time when I text for a balance inquiry, the balance is incorrect. I also no longer receive a text alert that my direct deposit has posted. I used to get my direct deposit post on Thursday early (morning) and now it post late Thursday and sometimes on Friday. I have been a customer for 5+ years. No loyalty promos or incentives.

I've been a member because I like getting paid every two days earlier than my payday! And I like all your benefits you have to offer with this card! l like the color of my card and all the offers you guys offer. Thank you!

RushCard is a really good company to join. I really do like them. There is nothing wrong with them. I really do like them. They are #1 great company to sign up for.

My experience with RushCard has been good. My mom had a card then, she told me about it and she signed me up for one. I started using it and I had it ever since. It functions like a bank account. I get my paycheck a day earlier and I’m able to check my bill pay. I also can transfer money to my relatives that have cards. I spoke with their customer service team before when I was about to get a new card to be sent out and when they were going through system issues. They were very helpful and they do their best to help whenever they can. They were pleasant and consistent. I’ve been using RushCard for a long time and nothing’s really changed, except for the new system. The card functions the same and I know what I’m being charged for.

I love RushCard! I get paid quick and it's super convenient for me!

I've been a loyal customer for 8 years and I continue to be. Thanks for gas time and concern.

I start with since I become an RushCard member amaze me. Haven't really had no problems besides the little technical issues. Like I said give RushCard applauds to the way they help you keep track of your money and alert of your account activities. I just want to say thanks and keep up the good work RushCard.

Working with RushCard has been the most unpleasant customer service experience I have ever endured. I am discontinuing my account immediately.

Fast, accurate service. As soon as I complained about my social security check not being loaded my cash was loaded the same day. Thank you.

I love my RUSHCARD I have recommended it to many friends and family members. Thank you so much.

I am pleased that I receive my deposits two days in advance. Thank you.

I love Rush LOVE LOVE LOVE! But it's become harder and harder to transfer money from one card to the other. It would be really cool to open up joint accounts or be able to request more than one working card, but other than that I love my RushCard!!!

To receive money 2 days earlier is a wonderful experience because I can pay bills earlier!!

I love that I get my direct deposit a day early. It is always on time for bills. Thanks RushCard.

Love it. I don't have a bank account. I need this service.

I recently had an issue with fraudulent activity on my card. Which made me upset and annoyed. I was a little annoyed because my card was canceled and I was get it for my direct deposit the next day. They told me it would take 7 to 10 business day before I got my card. I explained to them that was unacceptable and I couldn't wait that long. I asked for my card to be shipped faster and they told me that I was going to be charged $30.00 but due to the circumstance I'm would get my money back and a new card replacement fee that I was charged for, which is ridiculous. I am still waiting for my money back. I have called and been told I would hear something within talking 2 to 3 business days. As it's been almost 2 weeks now I still haven't heard anything. I guess I will have to make another phone call So I'm not too happy with RushCard service.

I hope the next time that your company makes changes to your system "please" don't wait until the 1st. of the month to do so? THANK YOU VERY MUCH!!!

I have been a loyal Rushcard member since 2009. I have direct deposit and have used both of my Rushcards exclusively as my major form of payment. The issues in regards to this card aren't many but when problems happen they are bad. Last year in particular, during my wedding preparation the changing of banks really caused a huge problem. As I said this was my primary form of payment, funds were not available or could not be touched. My wife and I did not want or need the added stress at that particular time. Now, last week I try to swipe for my wife's manicure and it is declined. Embarrassed, I walked to an ATM and withdrew the money to pay. Why does this happen?

Rush allows me to pay my bills on time every month by letting us receive our money advance of the first of the month. I am able to beat the long lines being I am in a wheelchair. Thank you Rush.

I like this card because there are no surprises. My other government card made me wait for my money, RushCard does not. I can add to my account, the other card I couldn't. I get notified when a large sum has been withdrawn, my other card was hacked twice and the only solution they had was for me to call the merchant and cancel my card.

I have never had any problems with RushCard. The only complaint that I have is that I have requested text notification of my transactions, but the notifications continue to come to my email. I am still getting the notifications since my emails are also on my phone. I just prefer to get text notifications so they are all visible at once.

I would highly recommend RushCard to family and friends. I been using for many years never once had a problem.

I like the fact that I get my paycheck 2 days early.

I'm not happy with customer, can be a little better. We should have gotten $200 for when the $25 that was given. That situation was a nightmare. You have loyal customers. $25 was a slap in the face, we was not able to get to our money for a very long time.

My confidence in Rushcard has taken a tremendous drop in the past year. My calls are generally with someone who I can barely understand and makes me feel like I'm dealing with a robot who can't make judgment calls or do anything for the sake of customer service and satisfaction. I'm always told I have to wait for a resolution. It has been rough to the point where I have been doing research on different card and even considering really opening my big bank account which I completely dreaded. Hopefully things change.

I've been a member since 2004, and I've never had a problem with service. Customer service always takes care of my issues accurately and efficiently. I would strongly recommend this prepaid card to anyone looking for a secure debit card. Also I love getting paid 1-2 days early!!!

I love my card. Love getting paid early even if it's one day!!! Have no problem getting my deposits...text...email...logging in. I love my card!!!

RushCard has been the worst experience for me from card services, faxing, claims, just a bad experience. Only thing positive is early check day and sometimes that get held. I did a dispute and tried to cancel after I got things situated. RushCard still haven't unblocked my wife card and she is furious but not getting any help from RushCard as we speak.

I love RushCard. They are a good debit card company. The only thing I don't like about RushCard is that they never have live people to help you when you call customer service. They don't have live quick phone support. This is something that they need to add real quick. It is a very important feature.

Y'all steal money from me.

I check my account regularly and for the most part I have been satisfied with your service. But just this week I found an unauthorized PENDING transaction for nearly $200 on my account. There was nothing I could do to stop it or future transactions EXCEPT cancel my card and order a replacement card! I was not sure that was necessary, but it was my only recourse. Really it would not stop the customer from deducting the funds from my account and ordering a replacement card is an extreme inconvenience for me! Nothing Rush or I could do identified the party or location of the transaction - it was simply Sprint.

For the most part I enjoy my RushCard. However it's very frustrating when I go to a store to load and it gets declined to LOAD because I've hit some kind of limit... Got rid of the RushCard and got AMEX Serve.

I'm very impressed on the RushCard I've got. It's very self-explanatory and has all your info there for easy access if you're in a rush and need it. I hope to continue using the RushCard as long as I can. Awesome choice and the best of all the prepaid cards I've ever used.

Your reps have come a long way over the past year... They are much more informative... More understanding to needs, polite, just all around more professional. I have been a member for several years and will continue for many more.

I like RushCard, never had any trouble.

Customer service is great & I like the way you let me know a transaction has been made.

I am truly pleased with how fast the customer service support is on top of any issues that I had. They are there to help.

I haven't gotten my check two days in advance since the first two weeks I had my card. Other than that, excellent service.

I've been a member of RushCard since 2007 and have enjoyed being with them. It's very easy to do the direct deposit. I give them my deposit ID and the routing number, and everything is set up from there. I direct deposit my payroll and receive my pay up to a day early. Every year, I put my income tax money on there too. I use my Rushcard for everything and it's very convenient for me. As long as I have money on the card, I can do whatever I need to do. Their customer service is very friendly and always thank me for being a member. I got a new card because they alerted me that somebody had tried to compromise my card. I'm a happy customer and very satisfied with RushCard. I thank Russell Simmons for coming up with the idea. I recommend RushCard to everybody that I know. My daughter and some other friends have one because of me.

I just got my RushCard this year and so far it has helped me manage my finances better as I don't have a bank account anymore. I got tired of having a significant amount of funds disappearing. And the bank will tell me that it's fees for this and that. I found out with our bank that they usually tell me what I want to hear and next thing I know I'd paying $5 every transaction. I worked too hard to just give my money to the bank. With RushCard, I get to shop online again. I can even purchase event tickets. Also, I was looking to cover up some of my bills. I like to cash my check where I go and then load the card up myself. I'm a cash kind of guy because this whole system is messed up.

It all started on August 3rd. I had misplaced my debit card. I couldn't wait for a replacement card. I needed to pay my rent, my son was on his last five diapers and, we needed to do grocery shopping. So I decided to do a card to card transfer on the mobile app. I wanted to put the funds on my fiancée card but, by me not knowing the 3 digit code I was unable to transfer the money. After several failed attempts, my account became suspended. So I called in, spoke to the first rep, and explained my dilemma. He told me they couldn't manually transfer the funds, and as far as my account being unsuspended, it should be reinstated within an hour.

RushCard's charges are not as high as the other debit cards. I have RushCard for three years now and I even got a second one for my wife. They were awesome and I've been very happy with them. Me and my wife love them. It has made everything convenient. I get discounts on a couple of my bills because I sign up for that autopay and it knocks the price down. I have also done online purchases as well. I was able to use Western Union and get it loaded. But for some reason, Western Union can't load my card anymore so I have to go through MoneyGram.

At first I had a prepaid debit card through my job but they kept being late and making me mistakes. Then RushCard told me that I could get my paycheck two days earlier with them. My finances are a little better since I started using them. I don't carry cash on me now but I know that I could go get it when I want to. They have up to 4,700 different ATMs that I can go to that will be free and everybody accepts it. I also use it to pay all bills and it's very convenient. However, the last card they sent me didn't have raised letters on it and right now it's kind of worn out. I would prefer for them to have those raised letters because with the raised letter, if you use it a lot like I do, it won't disappear like that.

My sister was said that RushCard was a good card to use and she had had it over a year. As for me, I've had it for about five or six years now. It's convenient and I've also recommended it before. I get text messaging where it lets me know how much money I have left on my card so it helps with budgeting. On top of that, I can also check through my email and get my money a day or two earlier. And if there's something wrong, the customer service people are very friendly and always try to help me out as quickly as possible. I'm also able to use it just about everywhere except for my electric bill.

I've been a RushCard holder since 2003 and it's all because of Russell Simmons. RushCard helped me a lot to manage my finances by sending me a text to let me know what has been spent and my balance. Also, I like the way I can take money from one account and put it into the other account. It's very convenient that I can use the card to pay my bills and make online purchases. And there are plenty of reload locations near me which makes reloading very easy for me.

When you get direct deposits through Rushcard, in some cases you can get your money earlier and I like that you can pick your own card design and it had nice colors like pink. It's more convenient as far as going online shopping, plus you're able to pay your bills on-time more. It is also easy to do reloads because you can go to a 7/11 which is everywhere. What I'm trying to do now with Rushcard is set up direct deposit for social security, but when I call the 1-800 number, I never understand what the people are saying and when I try to explain to them, they act like I'm not making sense. A lot of them are foreign so I don't understand what they're saying and everybody is telling me something different. I definitely like Rushcard. The customer care is the only thing that I'd be confused about but overall, I'm happy.

I have RushCard since 2013. I have money deposited on it and use it to pay my bills online so it's been pretty convenient for me. With RushCard, I get my money a little earlier which is a great benefit. I also tried reloading my card and it's been pretty easy. Right now, I'm not having any problems with them but a couple of years ago, I had a little problem with the system going down.

I've been a RushCard holder since 2009 and my experience with them have been great. It's very convenient and I don't have to worry about fees. It helps me keep in perspective of what I have in the account so I know what to spend and what I can't spend. Additionally, the interactions I had with their reps have been great. Sometimes, I had a problem with my loading situation and I was supposed to get answers back from the department and never got it. I also never got my money refunded back. The reps said they had no control over it.

I enjoy having the convenience of having a RushCard and it saves me time not going to pick up a check. Thank you.

Kimora had a show that I used to watch and I've seen Rushcard. I like the way she has her Rushcard by the design on them and gotten a lot of compliments so I figured I go ahead and get it. I've been able to manage my finances better because I'm not dealing with the bank anymore. I have the access to my balance all throughout the day and I enjoy without having a fee because they can be very expensive especially when I have it in estimates. I've referred some people to Rushcard because they might be having some issues with estimate fee.

I called to get a email with my account info. The rep did it with no problem. Awesome & fast customer service.

Very disappointed with RushCard. I have been a customer since 2007. I have a pending amount of $504.67 on hold. I have provided all the necessary documentations to RushCard in regards to the transaction canceled by Amazon Prime and I have not received help to release my funds. It has been over 5 business days. When I call customer service I get different stories from agent, the phone hangs up and I have to call again. The situation is not resolved. This is my money and not RushCard. The CEO & CFO need to hire and train their personal and be involved. I can provide all details once I am contacted. Need to resolve this issue.

I've been a RushCard user for almost three years now. I like the fact that I can use it for my Social Security disability, and they deposit it a couple of days prior to my disability date. That feature is nice however, there have been some other things that have put a damper on my wanting to keep it. I don’t want to keep changing cards but it's very disappointing not to find an ATM where they offer or advertise ATMs in the area. I moved from Charlotte, North Carolina to Orlando, Florida and they advertise that certain ATMs offer non-fees. I’ve searched for those out, and they don’t exist or there are fees with the ATMs that their customer service have directed. Their customer service reps don’t seem to be very knowledgeable about the information that they’re giving out.

I've been a long time member of RushCard and my experience has been always positive. I have easy access in my finances and it is easy to transfer to other accounts. I also use it to pay my bills and make online purchases. I mostly utilize their reload options and it's easy to reload. It's just a matter of when they're open.

My only issue is some places I try to order things from will not recognize my RushCard as a debit nor credit! They always say, "You have a prepaid account, we can't take it"! Yet, my earnings are direct deposit on this card! One more thing, there is not enough no fee atms available!

I lost my RushCard card and they sent me a replacement but when I got the replacement card, I couldn’t get it activated. I was told it was because I was doing it from a smartphone and to try and use my landline phone instead. I used that but still couldn’t get it activated. I kept getting switched over to a supervisor. The supervisor told me she was going to contact me back, and said something about escalating it to get it unlocked which meant they had it activated manually. It was a huge runaround.

When will Russell Simmons let us get a payday loan. Love my rushcard.

I wanted to go with something that at least was a little bit more reputable so I chose RushCard. It's great to have the online account where I can go online and check and verify purchases. I've been with RushCard for three to four years. I stopped using them briefly but then I got back with them again. One of the things I like about RushCard is that I would be able to seamlessly send my brother money because he has a RushCard as well. I also received $20 because I was able to send him a referral.

Someone got my card information in Florida and was spending money. I contacted RushCard, filed a dispute and was told there was no unusual transactions and I wouldn't get reimbursed. Unless the merchants have it back.

My experience with RushCard has been superior. My one problem was taken care of with professionalism, My bills are paid on time. Most importantly, my check is credited to my card before the date the government would send it to me. This allows me to save money by paying things off early.

I like the convenience and flexibility of being able to reload my card and being able to use it everywhere.

I've had RushCard for a very, very long time and it's been pretty cool. I've always been good at managing my bills and it helped me out a little bit better because whatever money that I need to use for specific things I put on the RushCard. It’s very convenient. It’s accepted everywhere in terms of the Visa logo so I utilize a lot of that all over the place. I’ve used it a number of times to pay for things online. I also use the direct deposit and the reload location and it’s pretty easy. I had some individuals who owed me to put their money on there.

I have been happy for the most part with the RushCard. Thanks.

I deal with rushcard because I love the person who started it. I don't like whenever I use the card a dollar or so comes out which adds up... Anywho I found ATMs that are no charge when I take money out. I miss the money get back every month.

I never got a dispute taken care of that I constantly called about... I got the runaround and I never received the paperwork or the info to get it taken care of... But I was told that I was being mailed the info.

I have almost never have issues. My only thing is I used to get my deposit 2 days early. Now it's only the day before my actual pay date.

I've been a customer for almost 15 years and I am now taking the steps to never deal with Rushcard again. I went on a girls trip. Went to the hotel. Checked in. Stayed in the hotel about an hour. Realized this isn't the hotel for us. Asked for a refund from hotel manager. He agreed and said yes. Gave me my paperwork and said my refund of 100.00 dollars will be back on card 2-3 business days later. I call Rushcard four days later, they said they didn't return it yet, it's still pending.

Perfect as is. Keep up the good work.

I love the early direct deposit.

I will say this about my Rushcard experience. I haven't had any major problems. When it's time for my paycheck to be deposited it's there! Yes, they had a major setback, but things happen and now, it's time to pick up and move forward. If they take the time to repay the customers and we accept and forgive... then we can move on and they can learn and make Rushcard even better.

Everything is mostly good except when my money on my card was stolen. My account is still locked. Will I get my money back? How long will my online account stay locked?

Before it was fine but recently I report my card lost and two times my card haven't got here so I called to see what was the problem and both times you guys told me the card was send back by UPS. I don't know why... It's been almost two months without a card and I asked if you all can send me a text or email letting me know the day it's delivered so I know to go outside and receive it myself... and also I try to change my address on file but I was told I can't. I need proof of ID and Social Security card which I don't know why when I changed my whole mail with my name to my new address already so it should automatically come to my new address.

Never consistent. I'm ready to switch my money to another provider.

I have been using RushCard for 2 years and best customer service. Best features... I get my check 2 days earlier.

Has been excellent since I've been a member and I have no complaints or issues period.

With Rushcard I don't have overdraft fees. It's very convenient. Reloading the card at Rite Aid is easy. The customer service team were very helpful when I couldn't figure out why I couldn't make the call with them while making an online purchase. The only thing I haven't been able to do was get a text message when my money has been loaded to the card. I've already recommended it to two friends.

Never gave me my money that someone stole from me. You guys never replace my money. Never gave me a response. No I would not recommend anybody to y'all.

I remember when I first seen the commercial ad for RushCard and was very excited to find out more information about it. Long story short, I was sold and ordered, that was 7 years ago. I really love that I am sent an email and text once my paycheck is posted.

RushCard is always sending refer a friend stuff but never provide customer appreciation gifts.

The experience that I have had over the years with RushCard has been great.

I am always alerted when my paycheck has been loaded to my card.

RushCard is the best thing that's happened to me financially! I keep better track with my spendings, I'm in love with the 24 hr customer service. RushCard is most efficient and very prompt. I always get my deposit early. I'm very pleased.

Yes, I would recommend a friend. Service has been great for me.