Netspend Reviews

I've had a good experience with Netspend. It has helped me spend more responsibly.

I use Netspend to pay bills and stuff. The things that they offer are good as well as their services. I got a card one time for my girlfriend and I paid $20 for the card at the store. They were supposed to activate it and I didn't. I kept going back and I couldn't activate it for some reason because they couldn’t get the number right. My girlfriend needed a card or some kind of account to put in for this card for her direct deposit, which was coming out the following day, so we needed it quick. We went to the bank and got an account. They gave us the account with the number all at once right there so she had that number given to Netspend and they did the direct deposit the next day.

I like Netspend better. I pay all my bills with it. When I make a purchase, I get a text and I like that. It's very convenient. Their reps are excellent. I'm very happy with Netspend. I’ve had them for almost 10 years. I ain’t going nowhere else.

It's hard to understand the people with NetSpend customer service at times. But, things have always been worked out and I've been very happy with them. The card is easy to use.

I have had my card stolen about four times within six months. They gave me a card and pretty much, I had to open another account. That's not necessarily what I needed to do. Now, every month, I'm having to call and transfer my money from one account to another account to where I can use the card, rather than linking a card to my original account. I had to call and transfer money to an account that I don't even know if I have the routing number. It has become a nuisance for me that I have to do all that. I've been with Netspend for quite some time now, and I'm not very pleased with the fact that I'm having to deal with this card issue every month.

With my NetSpend, I can put whatever money I want in there and I don't have to second guess that they're gonna take my money off. If I have to pay 9.99, I pay it and then I'm good. Also, when I make a phone call with them, their reps are more courteous than other people. They take time answering my questions.

I needed a card because I wasn't able to get a bank account just yet. I was working and wasn't able to get a bank account, but Netspend was able to give me a banking and a routing number, so that was as good as a banking account. I was able to get my apartment because I had that Netspend card with the banking and the routing number. So it's not bad business. Netspend has been good to me. But I wish that I was able to get an extra $50 for my limit because being with somebody so long, there should be a trust factor. They could also offer something like a Capital One card but on a broke man budget for longtime customers or people with at least six months direct deposits to give some type of incentive as a valued customer because I've been with them for years.

Netspend tells you exactly where the money went to. So, you are always on track. You always know your balance and you can pay your bill. You have everything in order and it’s on point. The customer service reps always handle with professional care everything I talk to Netspend about. They’ve treated me like family.

My first experience was when I did taxes back when they sent the Netspend card to start it off. I've been using Netspend ever since. I left my card at a smoke shop and somebody picked it up. I canceled it the next day, but some charges went on it after that time. I have several cards, but I have the stimulus on this card. So, I have to redo another card. I read up on the All-Access. I mailed an All-Access and I went to activate it, but it wouldn't allow me because the disputes will not be finalized until March 3rd. I'm upset about that. I went online to do the letter that they required. I thought I did it correctly, but I guess I didn't because they sent me a letter saying that they didn't receive it.

Netspend is the best card to have. I use direct deposit and it was easy setting that up.

I've been with Netspend for over 20 years. Their cards are inferior grade cards. In a lot of stores, you can just swipe your card across a little pad and it'll take your money and do what you need to do. You can't use those types of services with the Netspend cards because they don't have a chip. So they're actually antiquated that way. They need to get a better quality of cards and they need to update them. Netspend also needs to get their website where it's easier to use. You can hardly get anything to reset and them emailing you information is slim to none to get it. As far as trying to resolve issues, a lot of times, they don't need to cancel your card and they do. Then you're stuck waiting for their slow shipping process to get you a card. That's a little bit ridiculous.

I have Netspend for YEARS now and All I can say is netspend is awesome. I use it everywhere....online and offline. Direct deposit comes faster than some of my friends' big Bank. I would love netspend even more if they offer card that has a Chip /contact less payment... Please! All in all... netspend is the best card out there.!

The customer service at Netspend has been good and everything’s perfect.

With Netspend, we get paid a couple of days earlier. All of the features are great. I can get the alerts.

I like getting my messages when my Netspend card is used. This way, I know that I'm the one that's using it. This way, it gives me my balances and I don't have to be calling all the time. I have spoken with their customer service and that has been good as well. I'm always forgetting my password 'cause I hardly use it and I don't like writing things down because then I forget where I put it.

I lost my wallet and I didn’t have my Netspend card. I had to order a new card and it was actually a big hassle. It took them a few days, but I finally got a new one. I'm also having trouble getting my direct deposit with my unemployment. So I'm upset with them. On my website, it shows that my direct deposit information is correct but my checks aren't coming through.

Everything is good with Netspend.

I had Netspend years ago, but it wasn't an H-E-B card. It was just regular Netspend. The only reason I quit using it was because of my husband's joint bank account that he had already established. He since passed away and the account closed. So, I started using Netspend again for my social security deposit. Netspend is just like any other debit card. But I appreciate that I get paid earlier and I like that there's a little bit of overdraft protection. It's definitely helpful.

Managing finances and the features that Netspend carries are great. I'll tell a friend or a family member that they better get one.

International traveler that purchased a Netspend Pre-Paid card for my stay in the US. Reviewed ID requirements before purchase, passport, utility bill and non-US DL supposedly accepted. Except they weren’t. Couldn’t activate the card as I don’t have an SSN. Tried to return card as they suggested; place I bought it from wouldn’t do the return. Can’t get through to their customer service number as you need an SSN to get through the prompts. Emailed them several times and they’ve put me on ignore. They’ll refund via a Cheque sent via mail, but will take $6.95 from the balance to do this. It’s absolute garbage and they’ve effectively stolen from me. Strong Do Not Recommend!!

I've been using the Netspend card for well over 15 years now and it's very convenient and they have great customer service. If I have a problem, they take care of it right away. I'm a truck driver and I can load the card at my convenience in any location. I love it so much. I got my wife started on it.

Acct. **. My account was closed very sudden without being notified or even a reason for such action. Very unprofessional especially during this pandemic. Also been contacting regarding giving me an explanation of reason my account was closed and till this day still no response. Would to request a letter saying my acct. has been closed. Thank You. Gmail: **. Phone: **.

I've been dealing with Netspend for years online and I liked them. I tried the Western Union card but I didn’t like it. I'd rather stick with Netspend. It is the best card to use. I use my card for direct deposit, online, and paying my bills. It sends me a text alert when I use my card. I've also done account transfers which is easy and I like it. Sometimes the reload locations charge $3.95 and sometimes it’s a straight $5 or $4.95. It depends on where you go and it's all right. All in all, I like the benefits because I can go on my Gmail and it'll send me an alert saying that maybe my card’s been used or that I have so much money on it.

I love Netspend. I’ve been with them for three or four years and I would trade nothing for it. It’s manageable and convenient to get to. I pay most of my bills from it. A lot of time I overdo it but they save me from having to pay up 30 some dollar fee with overdraft on a real banking account. The reps are real polite and I love communicating with them when I have a problem. Netspend has solved one or two problems I had with some people who are dealing with my account.

It is difficult to activate a prepaid card and to talk to a live person. This is very poor customer service. Plus, this is my very first time in using a prepaid card through this company. This is a poor service. I pray you get better and give much better service than this. I am not pleased at all with the community barrier.

I was in a store trying to cash my check and they offered the Netspend card to me. I like the rates and everything they were talking about so I gave it a shot. They started providing me with specials and stuff and that was great. Netspend is pretty cool, although the overdraft is kinda low.

I like Netspend because it's pretty consistent. It notifies me as soon as money comes out and when money gets deposited in. I have two different accounts and I leave one card at the house, which my daughter uses. When she buys something, I know where she bought it and it's pretty detailed. I get a monthly fee taken out every month on one of the cards but other than that, I don't have any complaints about it. The only time I've ever had to deal with their customer service was when I had a charge that I didn't recognize and they resolved it very quickly. They sent me a new card. Also, I understood the reps in English, which is a plus for me.

I like the fact that the Netspend card is convenient. I'm able to pay my utilities with it and my check sometimes comes early. It also acts as a credit card. Some cash cards cannot be used to rent cars but I was able to do that. Also, I could go to 711 or Walmart and just put money on my card. And when I had to call them to question a transaction, they were helpful and accurate. They really got it done.

I needed a card to load money on to pay bills. Netspend is very useful. It helps me take care of my business and to pay my bills. I load through Walmart and that's very easy.

I usually use Netspend like a debit card from a bank. I have no problems using it except for loading the card. I have direct deposit but sometimes, I go through a Speedway and add some to it. But the card is convenient and you don’t have to worry about theft. I called customer service and changed my card, and the only inconvenience was waiting on it. I've never had any problems with Netspend. Everybody takes it and I like it.

I got an ACE Flare account and I lost my card, and they told me I could transfer it. But I’m dissatisfied with Netspend. Last night, I accidentally hit the wrong button and Netspend took out $98 on my account. They said that they can give me back only $18 of my $98, which I didn't authorize.

Yesterday, I attempted to access my account to ensure my account was still available for the upcoming stimulus payment. I was deeply disappointed to find that my account was locked. After speaking to a customer service representative I was informed that my account was locked due to my previous $1,000 EIDL deposits from the SBA. The representative explained that SBA deposits could not be posted to my account going forward. She attempted to unlock my account, but stated my account was closed and I could never be eligible for Netspend services again. I asked to speak with a supervisor and after 45 minutes of waiting I decided to send an email of my concern.

Like I said I like how you get paid up 2 days early and I like it too is because I dont like to carry cash on me. And Netspend is a better way to go and I like that you don't have to go to the bank to cash your check.

It's easier for me to do my direct deposit with Netspend and I should have chosen it years ago. The reps are excellent and they're a good team. The card is easy to use and you get your paycheck a couple of days before. They let you know if somebody had some activity on your card that’s not used, too.

I had a PNC account and my account got compromised. I needed to get my benefits and when I called, Netspend was what they gave me but that was fine. I have it on my phone app and I don't ever have any issues. The app is great. It tells you exactly what you need to know. I wish I could add to the card though. And then, I could just use that. It would be great. I had one card for any kind of money that's owed to me or if something's giving me a refund and they couldn't put it on my Netspend card. I always have to get a prepaid debit card and then give them the routing number. So when it runs out, it runs out. But Netspend is a good card.

I got the card in the mail and it was pink so I fell in love with it but it was Mastercard only. I was leery about that because I'm used to Visa but it seems to work everywhere I tried to use it. I could also have a custom card made. You could get a picture or something on the card if you want and I liked that about it. Netspend is very simple and I just reload it. I cash my check and put some on the card and pay my bills.

With Netspend, I like the idea of getting my check two days earlier. I also like being able to pick up the phone and look at my bank statement. It makes it a little bit easier. I do direct deposit. So far, with any questions I’ve had or any concerns, I’d call them and they would work it out for me and would give me the answer. They've always been very professional, polite and very helpful. With me, I always figure out what's going on and I like that. Since it’s not a person-to-person, walk-in face-to-face thing.

I’ve been using Netspend for almost two years. I like that I can get my money quicker and I don’t owe anybody but myself. However, lately, they have not been helpful to me. Somebody had used up $67.80 and they charged me but I never did that. Netspend never did anything about it. It's been almost a month.

I use the check cashing feature to do the check cashing online and it's easy. Also, I use the overdraft feature and that works out good. Sometimes, when I don't have it, it goes through. I barely have to call because everything works just fine with the card but they answer all my questions and concerns whenever I do. Everybody is so helpful and everything always gets taken care of right when they say it’s gonna happen.

Netspend is a decent card. I use direct deposit and it's easy.

I needed the card to have a direct deposit on and since I got it, it's been convenient and easy to use. I go put some in savings and got some over in savings. I really like it. They make you conscious of what you're spending because you get text messages. Also, one time, I lost my card and I needed to get a new card and they sent it to me. I had a card in the drawer that comes a month or so before and they transferred my funds over to it and then ordered my new card for my direct deposit to come in on. That was awesome. They've been helpful and Johnny-on-the-spot. It's better than what you get at the bank.

I have never applied for a Netspend card and they send me one in the mail, when I tried to call that bank to find out why, it did ask me for my Social Security number. HOW DID THOSE CROOKS GET MY Social Security number? That is outrageous, that Bank needs to be closed by the Government, they are CRIMINALS.

The Netspend card is easier for me to use and the features are convenient. I use the reload locations and it's easy because it's just right down the road from me.

I love that I get my money two days faster and if they see anything suspicious on my account, they would call and block the card. They contacted me a couple of weeks ago and I called them back to block the card. Then, they sent me out a new one. It's been wonderful.

I am so grateful for the service provided by your dispute investigation and resolution team members. I was able to file the necessary documents in record time and the service representative was able to walk me thru the process. Very knowledgeable and effective response to my issue. I was even able to receive a provisional credit. Thank you for getting the issue resolved in a very timely manner. Wish there were more companies like yours. I am always able to reach a human being, which is priceless. And to top it off the customer service is always well trained and courteous. Outstanding in this day of robots. Nice to be treated like a valued customer.

I like my Netspend card. It’s a card that I have my check loaded on to. I also use the anytime alerts.

Today I called customer service due to some disputes on my account. After 4 attempts to talk to a supervisor and 30-45 min a call nobody could help me and I kept getting hung up on. Now I’m getting emails that my card was lost or stolen! 2 of my disputes were resolved but the major ones I was told that they were legit, yeah I made the transactions in exchange for goods that I never received. I tried resolving it with CASHAPP and got nothing but the same lame response that I had to email them and request a refund...

I filed two disputes. First to Netspend which is due for answer Jan. 3rd, 2021, and the other to FTC. Federal commission says I must receive the refund of $300.00 as I told you people. So expect a phone call. But you are stealing from me now.

Needed to get gifts for the holidays trying not to go outside but UPS keeps sending my packages to another address. There are so many reasons why you can't go out need to move soon. Having Netspend allows me to at least be able to live.

I have called numerous times with my account number, claim number, social security number. Still will not help me. I no longer have my cards due to suspicious activity and you guys closing my accounts. I would like my money you guys said you were sending by checks or transferred to my bank account card. Sincerely, Tiffany Lynn **.

I have had my Netspend card and dealt with netspend for a few years. I love the convenience of direct deposit. And anytime I have had an issue or question it is handled and/or answered immediately. I would definitely recommend. Happy Customer here...

I have enjoyed my experience with Netspend thus far. Setting my account was a breeze, and I feel that netspend is very transparent and the process is streamlined and simplified for a busy person like me. The account benefits are amazing and the ease of the app features let you know just how in control you are with your money and your card.

Atm fees and reload fees should be waived with direct deposit. And daily limits should be set by the cardholder, after all it is their money, they should be able to spend whatever they want. Otherwise overall satisfied with Netspend card services.

I have been using Netspend since 2013. I got tired of all the fees associated with local banks and decided to try an online account. I used several before I switched to NetSpend, and I have nothing but praise for their service. Customer service is always very helpful when needed, I get paid early through direct deposit, have up to date info on my account. I would definitely recommend, and I have, NetSpend to family and friends.

I get an email telling me I can upgrade my card but when I try it won't let me. Explain why. I have used my card for years and this happens every time I get one of these notices. Would really like to know why.

I love NetSpend's app. If you don't know what you're doing it can confuse you a little bit the first time but it's easy to fix. With it, I can transfer money and do everything I need to do from my phone. I've been able to manage my finances much better. It makes things so much easier. I also use direct deposit for my paycheck and I get it a few days earlier. I’m supposed to get paid on Wednesday, but I get paid on Mondays. I had an issue where somebody stole my wallet and I lost my card. I had to order a new one and it was almost a month before I got it. I called NetSpend and the lady whom I spoke with expedited me a card.

I love Netspend. It's pretty easy to access my account. I can also put money on the Netspend card and pay the bills right off the phone. I don't have to go everywhere and pay them.

I've been with Netspend going on three years and I've had no problems with everything I do with them - even working direct deposit through my job and my tax return. Putting money on my card works just fine. Someone broke into my car and stole my wallet with my previous account with them. Once I called and reported it, I got a new card within a week along with a new account and a protection plan on it. Netspend really helped me a lot.

One... When I need a new card the same number would be great, seems I lose old balance on card when a new card is needed. Two... When card isn't available to scan and loading, would be nice to load automatically with just the number. Having to wire money to a card loading business and then transfer isn't always an option available, have considered a different company due to. Text reports regarding activity is great to have. Three... Returned merchandise and the wondering if purchase price will be reloaded to card, it has happened... A total loss.

Hi I was just wondering about my account. It won’t let me access it. I have two kids that need stuff, please help me resolve this. I don’t know how to fix it and I really need my check. It’s direct deposit. Please feel free to email me at **.

I would definitely and have referred friends to Netspend. I have had some problems in the past with my card and y'all have always rectified any and all issues fairly and professionally. When I call in needing help I have always except for 1 time in 12 yrs been treated respectfully and issue was resolved promptly.

I had a RushCard and they closed my account and I didn’t even know that for some odd reason. So, somebody told me to go to ACE Cash Express and get a Netspend card, and I did. When using it, I get a notification after a transaction of how much it was and how much I got left, which helps me manage my finances. I use the direct deposit option and it’s great because I get a notification of when it's gonna post. When I got questions, I spoke with the customer service rep and they were on top of it. I got one of my friends to get a card. I told her that it was manageable and convenient. It was everything that she probably didn't have at the time.

Company did a fine job making this once unhappy cardholder, a happy cardholder. I am very pleased and do recommend Netspend!! A+++. Jill

I had lost my card for the second time in a month and had used my app to report it missing and I dropped my phone. I thought in fumbling around to catch it that I had accidentally closed the account (which would have been terrible). When I called customer service it was reassuring to find that it was still open and the agent I spoke with made it very easy to order a new card.

I should be able to speak to someone about setting up my card. I hate this company. I just use the card. I can not because I do not have a computer. Everything is done over the phone. Get with the times. I will be taking my money off my access card if my account can not be set up.

Still waiting for an answer on my claim and the reason this keeps happening to my cards? I think I know how it happened from being connected to a unsecured Wi-Fi connection in public. Not only my NetSpend card but all of my Debit Cards have unauthorized Transactions so I bought a more secure phone and spam blocker.

I love this card. But at the time I am not able to use my card because I have no employment at this time.... But I will continue to use this card as I love the service of this card.... I would recommend that this card be used by everyone.

Have had accounts for years due to citknona unable to obtain an id and you wouldn’t activate account leading me to miss the sba loan advance. I have other accounts yet you wouldn’t verify this one that I needed so you screwed me over.

I've had my Netspend Card for many years now. Their reps have been good and I'm very happy with Netspend's service.

Netspend cards are always good because it's so easy to put my money on them. I like the privacy of the cards also. I like to have several cards and putting money on them to have the option of using more than one. Sometimes I'm at one place and I wanna use one of my cards, but I’m over my limit on it. So then, I can use the other card.

I had been with Walmart MoneyCard, I'm on disability, and I had some fraud. Someone tried to break in my bank account and I was getting these text messages. I had to go in there and get my disability and load my Netspend for eight months because someone tried taking out loans when I was in the middle of a bankruptcy. I am able to do all my things online with Netspend, other than certain things like my Scentbird Club and FragranceNet.com. It's insured and way better than Walmart MoneyCard.

Netspend was the only card that was able to help me with what I wanted to do and the service was good. When you call customer service to ask questions and find out things, they were helpful. And I could have done anything online. It was easy access to everything. The only thing with the customer service is that the waiting time to get through to them was long, which I tried to explain to them. So, I don't know if they fixed the problem. But I have no problems with the reload. I’m gonna give the direct deposit a year or two to feel a little more comfortable. I don’t wanna do it and then, when I wanna find out something about my money, I have to wait too long on the phone. So, when they take care of that problem, maybe I'll look into the direct deposit. But I'm satisfied with Netspend so far.

I work more than one job and I like that I'm able to get my money in advance, which is before Friday. I could take advantage of that to better manage my finances. It helped me as I could pay my bills on time and I don't have to wait. I used account transfer one time because my son uses Netspend too. We’re able to transfer from each other which has happened before but I don't use that feature all the time.

I've had a great experience with Netspend. It's easy. I use the features when I need to and I do direct deposits as well.

A friend bought a Netspend card as a gift for me to help me out and they occasionally put money on there or give me money to put on there. I think I have more money under my account than I do and I was spending more money than I thought I was. I still got what I need but not as much and it's a bummer on my end. I was thinking, “How come I run out of money in a snap?” After I started looking into my account, I figured out why. I’ve been using the card a lot, but I didn't know that they charged an extra dollar or two every time I used it. That's not satisfactory to me and I’m going to be more cautious of where I use it at.

I found Netspend a while back and I started using them because it was an easy way to pay my bills. It was one of the cards that I saw first and I kept them. Some of the people, the foreign people, I can't understand, but they get somebody that can understand what I'm trying to say. Also, they're prompt about doing everything. Getting my money two days earlier is a good thing for direct deposit. I suggest the card to anybody. They've been a good company for me and I haven't had an issue with them, except for one time. I had an issue with somebody using my card and there was money taken off my card. They corrected the issue within one week.

I like Netspend 'cause I can guarantee on them. I don't like Flare 'cause they messed up my money. I went through a whole lot of stuff, so I had to switch back to Netspend. They're one of the tops to me. There's no overdrafting and I don't have to worry about my money getting missing off my card. I've been dealing with them for years. It's very good and I will stay with them.

I signed up with Netspend's prepaid Mastercard through my PayPal account and it's been good. If I have direct deposit again when I start back working, I’d definitely set that one up for work. I get direct deposits on my other Netspend card, but I have family members who give gifts and money for the kids sometimes, so I use that. Whatever they send me through PayPal, I add it to that card.

So far, my experience with Netspend has been good. I've utilized the reload locations and the process was not hard at all.

A friend of mine told me about Netspend. My card has helped a lot. I've got money before everybody has. I've got money earlier when I needed it the most and it's helped me a whole lot. With a normal card, I can’t just slip out the cash and spend it. I have to go and use it. I enjoy the Netspend card. I use Anytime Alerts and I use the direct deposit feature. I love it. I've told a friend about Netspend just the day before yesterday. I said, "Your card is messed up. You have money on your card and it's messed up as it was, you've got the wrong card then.” He said, “What do you mean?" I said, "You to need to get a Netspend card. I got the Netspend card and I ain’t had any problem ever since.” Netspend’s a good card. I've had other cards, but I like Netspend the best.

The Netspend card is working for me well. At the end of last month, I had a person that put money on my card from their Netspend. I had to give a tracking something, and they gave me a 5-digit number, and then I just gave it to her and she used it to send me money. That was the first time I did that out of all the years I’ve been using Netspend. It was automatic. The money came in about three minutes. I recommend other people to get Netspend as well. A lady here wanted to get a card, and I told her, “You need to go grab one off the rack and get Netspend.”

The customer service of Netspend is amazing. They're always courteous and nice. Our experience with them has been wonderful. I wouldn't want to go with anybody else besides them.

I had a horrible experience trying to get a hold off my card. I was cold transferred more than 7 times. Each transfer was back to the previous department I had spoken with. I asked multiple times to speak with a supervisor because nothing was getting accomplished, I was denied and told my problem did not warrant speaking with a manager. I then asked to file a formal complaint, and that too was decline. I myself work in a call center and it is frowned upon to cold transfer, especially if customer requests a warm transfer. I have been using Nnetspend since 2017 and I have never had to contact customer service. Now that I see how the customer service is, it worrisome if I problem in the future how it would be handled. This call should have taken 10min tops. I had to deal with being transferred for over 45 min. I am extremely disappointed with how this was handled.

I received in the mail a pre-paid Debit card from NetSpend. I have never heard of them. I don't know how they got my information. I was able to get a live "agent" on the phone only after several disconnects. This card has an account # with MetaBank, also unfamiliar to me. There are fees attached to these cards. I do not want it, have not activated it, was told I could shred it. I do hope they have not accessed my credit report without my authorization.

My experience with Netspend is great. But when they do the calendar, it would be nice if they would be more specific on the days. It's December now and I don't know if I'm gonna get it on the 28th or right before Christmas. They don't do a calendar for people that get paid every two weeks and everybody who get paid every week. So they should do like a work calendar for people who work and a benefits calendar for almost the exact day. But they've been on point on everything else. The only thing about the card is that I can't attach it to any cash-out card. It should be more like the rest of the bank cards. If I put in the Netspend, it won't even process service. When it comes to swiping the card, I always get a negative. I thought I had overdraft protection. But I'm fine with that. Netspend is good. They get you paid a week early.

Netspend is a good card. I've been with them for a good while. They let some of my bills take the money out on the date I give them. So, it's been great. I got over five of my family members on to this card. I just wish Netspend could just tell us one date they'll be getting checks on the first. Instead of doing a prorated date, they give us a different date every month.

One of my daughters was using Netspend. Their customer service is great. I would recommend Netspend to anyone. Right now, I'm in a dispute. I've ordered stuff and then third-party people have taken money out of my account. Then I've never received my stuff. I'm still waiting to get a refund.

Using my Netspend card has been a good experience so far. I do transfers with it. I recommend them.

Using Netspend's reload option is very easy. The only problem I have with them is with the round-up like when the price of something is $3.28 and they take the next $0.72 and put it in another account for me.

I’ve been with Netspend for seven years and I was able to manage my finances better by using the card.

Netspend is right next to where I work at. We had to have direct deposit so I went online, went over there and got me a card. I got the routing number and got direct deposit. Then, I got all my employees to get it also. When Netspend issued me a temporary card, I overdrafted. They were sending me some money through cash apps, so automatically, it would go straight to the card. They told me that I could send but I couldn’t receive money. I told them that they were charging me $45 for overdraft when I'm trying to get the money and they wouldn't release it to let the money come through. So I had to wait till payday to direct deposit to cover that. Also, it took three weeks to get my card. It was the mail carrier’s fault but it was an issue with me. But I’m very satisfied with using Netspend.

Anytime I have an issue with the card or a payment coming out, they have been very helpful in letting me know where an issue came from, if it was an error on my behalf or it was something we needed to fix. Their reps are very informative. Using Netspend has been amazing.

The last Netspend card I got had the wrong name on it and I hope it has been canceled. I called and it was, "Well, I don't know what to do," clunk. That warned me away from Netspend as much as I wanted one.

$9000 was spent buy a hacker. The remaining $11,000 on my account was not sent to me. The hacker was able to change my address my phone number even my username. They were able to create an online account. They were able to change everything except for my name and my Social Security number. I asked Netspend to please suspend online access. They said it was not possible so I was watching the hackers spend my money in front of my eyes, While I was on the phone with Netspend. This was the worst experience of my life. A lot of it could’ve been avoided if Netspend employees knew what they were doing. I advise everybody out there to never get a net spend card.

I was expecting a direct deposit early this morning and never received it. I called Netspend and was told that they had not received my deposit. I asked to speak to a supervisor and was hung up on by Sergio, a representative. After calling again, I was fed the same line about them not receiving my deposit. Upon further research, I was given information that stated that their servers are down. I was also blocked on their Facebook page, along with anyone else who had information about servers being down. Several other customers along with myself, have not gotten our money since earlier this week. I want to know why Netspend is not being honest with the public and blocking information concerning this matter. My job has verified that my deposit was sent to Netspend, but they will not be truthful. VERY ANGRY!!!!

I get the alerts that come to my phone and they are good. We do direct deposit and it was easy to set it up. I had to dispute some stuff that they were taking out of my account when they weren't supposed to and they resolved it in a timely manner. Everything has been fine. I had referred my son and my daughter to them. I told them it was a good product to get.

I've been with Netspend for at least 15 years now. It's a really easy service to use and you get emails regularly from them. The reps have been very helpful every single time I've spoken with them. They're also very courteous. Everyone I've talked to have had really professional attitude in terms of how they handle business and how they treat their clients. They're 100% caring and very concerned, and you don't get that from a lot of other places.

the situation to the store manager and she asked me could she try from her computer, I agreed, she jumped into action, first by making phone calls to see what she need to do, then she got on her computer with my consent and helped me complete what I couldn't. After exiting the store Jasmine ** did something else, I had left my driver's license there and she remembered where I said I worked and she tracked me down. She's a Hero!.

My service is convenient and very hands on. Any time I have a problem they are there to provide answers for me. I have even helped an older lady friend of mine to also receive a card. She is also pleased with her card and is waiting for her first direct deposit.

Netspend works great for paying my credit card. Thanks. The only thing I didn't like was the big fees. I had to pay a fee to put money on my card then I had a fee for making the transfer to my credit card account.

I was told that I could put my Social Security card on Netspend and I could get my money earlier, which made me interested in going with them. I can go get money off of it when I want to and I like it. Netspend is easy to reload and you can get the money after reloading. It alerts you every time your card is used and they keep tracking your money. I used the ATM and they had a fraudulent thing inside of it. They took my money but they let me know. Every time, my phone would ring and it would alert me that somebody had my card. I was able to get my money back. It's good. I’ve been able to manage my finances a lot better since having the card. It's very easy for me than using cash.

I called in on yesterday to have money transferred back to my account, spoke with a rep that told me to verify my pin and card and go back in the queue! I did. When the person came back to the phone she put me on hold for 20 minutes until I hung up. Poor customer service. Poor language they speak and this was very unacceptable.

Online, I can sign into Paypal.com but not Paypal-prepaid.com. I had to figure it out. Already did a few calls to customer service. At one point, had to re-download app. Had no response to emails to paypal-prepaid. Otherwise, card-Netspend account is easy to use.

I've had Netspend for years and I trust them. When I call them and I need to go over anything as far as my finances, there's always someone there that can give me the information I need. Then I have the alert on my phone, so every time I use the card, I know how much is left. I like that. I also like that I can have more than one card. But if you don't use the card in a year, you have to go back in and call. You don't lose your money, which is a good thing. But I would like to have that option of not having anything done to the card within 365 days.

This is my first time going through the process of Netspend card, I like the overall service. I made a mistake online. I put in the wrong card number. But I called talked to a customer service representative. Which was a very quick and easy procedure.

I switched to Netspend over 10 years ago. I have had several accounts with your company. I absolutely love your company. I suggest you guys to everyone I know. You guys are AMAZING. Absolutely AMAZING! Every time I've had any issues you guys are right on it fixing it super fast! I've always been so impressed with this company! Truly my go to for any type of banking! I LOVE YOU GUYS!!

Netspend is a great company! The service is outstanding. I use it for my everyday shopping needs as well as playing bills. The card is very versatile and works just about anywhere. I am extremely happy with my NetSpend card!

Love the Green Dot/Netspend cards and it's easy to use. Load up money less than 5 min and you can pay bills and eat out with it shopping. Share with friends the tips on how to use it where to go get it. Shop at your own time. No banks involved.

I get all the alerts when something is being taken out of my account and I really like that. Also, the direct deposit and getting paid two days in advance help out a lot. And there are no fees taken out if you withdraw $400 from an ACE. But when I wanna withdraw money out of my account, I gotta wait in line for a long time. If they had an ATM inside the facility, that would be something that I would like. Other than that, I've been satisfied with Netspend. I run a facility with 50 employees and we all have our own credit cards but I tell them to go to Netspend to get their direct deposit.

So 3 months ago I was a happy camper. I bought a prepaid card at Dollar General and loaded it. When I got home I activated it and apparently orders the new card in the mail. Couple weeks goes by and the card shows. By this time they had got me to transfer unemployment to my account with them. And lo and behold I receive my Texas UI benefits no problem. A month goes by and I had played a sweeps game online and won roughly 759 bucks. And I got that deposited with them too. But mind you I had UI deposits multiple times and sweeps deposits multiple times no problems. Then out of nowhere fake freeze.

Netspend seemed easier to use than other providers and I liked getting my paycheck two days early. I haven't had any problems with my cards, except when they got lost in the mail when I needed a replacement. I ended up having to pay $25 to get one the next day and to me, that's an awful steep payment. Other than that, I love my card.

Simple, easy to use, prepaid debit card. All information (fees & other charges) made available upon the card arrival and prior to activation. Easy on-line access to your account activity and balances. Friendly phone agents that can help with questions, problems, or any changes necessary. Great service.

I needed something to put my disability put on and the people at the payday loans told me about Netspend. I love my card and I try to get my husband to cancel his bank account and go with Netspend too. Anytime I've had a problem and I'm able to get through the customer service, they're always prompt and on time. They handle the problems as quickly as possible.

I've had a Netspend card since I was 55 and I'm almost 65, and I love it. I went to Ace to cash a check and I got my Netspend card then and I haven't gotten rid of it. I've had to reorder one when they expired but other than that, I've always had a Netspend account. I can use my app that way. There is an Ace I could go to in Walmart and add money to my card. I can go to an ATM and draw money off if I paid cash. I have a Sling and I can pull $500 a day if I want to. So, I still spend money on my debit card in the grocery store and have no problem with it whatsoever.

Netspend gets the job done. I use the direct deposit and it’s cool. At one point, they had an overdraft protection but they stopped using it. They should bring that back. I connect the card to my Venmo account instead of the account transfer and I use the Anytime Alerts where it tells me if someone’s using my card.

I like the ease of being able to watch my account balance. I use alerts and I've used transfer. They are very convenient to use. I've talked to Netspend reps several times and they were absolutely wonderful. My card was compromised two days before I was set to leave the state and travel for a week. Because I have the app and I check my balance constantly, I realized that within about a 30-minute time period that all of my money was wiped out of my account with the exception of a couple of hundred dollars. When I called, the girl immediately to go to an ATM and take out the rest of my money. The process took less than a week and they refunded my money to me. So I was very, very, very impressed. I was using my card at Bella Vista, Arkansas at the time and all of the charges were in New York. So it was pretty obvious that it wasn’t me using my card. But Netspend took care of it very, very quickly and the process was very easy.

I wanted to try out Netspend. I use it to make online purchases. Purchases are not connected to my main bank line and I don't have to worry about fraud as much. I deposited money and didn't do any transfers.

I was working and they said I could get paid two days faster with Netspend, which was why I decided to get the card. I get to pay things ahead of time and at the end of the month, when you're broke and waiting, the money comes early. It sure comes in handy. I have used the alerts feature, where anytime a transaction takes place, it lets you know right away. That way, if you lose your card and somebody's using it then the text message will let you know right where they're at. The reload is fine. You have to pay for it but I don't have any problem with it. You have to wait 30 minutes before it shows up but it’s okay. The reps are always very friendly and they give you the answers that you need. They're very professional. The service is great and I have no complaints with Netspend. I recommended it to everybody.

I saw a Netspend card somewhere and I said I wanted to try it. My finances are managed better. It’s very good. The inconvenience is zero. Netspend is an excellent debit card and it pays the bill. I don't have to wait long for my monies and it’s used at many places. I have introduced many to Netspend.

I use my Netspend card all the time. I love it. My favorite feature is that it’s real time. Right then, it gives you your new balance, and you know exactly what you have all the time.

I do not want an all access account. I want a prepaid. I keep getting bombarded with messages to upgrade account. I do not want to. If my account gets upgraded without my permission I'll close my account and go elsewhere. The constant ads to upgrade are getting very annoying.

I have used Netspend for a number of years, and it has been a great experience. I was looking for a bank and they provided a way to deposit and access my funds conveniently. You can go to any cashier to add money to the acct as well as have funds wired into the acct, and the funds are available right away.

I pay mostly all my bills on the Netspend card. The card is great. When I pay my bills, they do good because every time I pay a bill, it comes back to my phone, let me know what I was spending or what I got left on the card. Netspend is really convenient. I like it. I can pay my bills and send money if I have to. If I got money on my card, I can send it to another card or my friend’s card. Also, it's easy to reload. You just walk in to your store and tell them you wanna reload a card. They just ask how much and you pay it and in a few seconds, it comes to your card. The only problem that I had with Netspend is every time a $5 or $10 come off my card. I've been intending to call them about that.

Having the Netspend card is just something that I can have in case of emergencies or if there’s something small I wanna get, I'm able to use it like that, which I use it a lot. I get the alerts on my email, which I enjoy. It’s convenient. Before, I always had to call. Now, it just tells me. When reloading, it's very simple. I just go to a Dollar General, give them the card, give them the money, I get back and about 20 seconds, and usually it's even sooner than half an hour, I can start using my card again. Somebody had purchased something with my card and I had no idea how they got my numbers. I went to the team, I went through the process, and both times had reimbursed me for those. I appreciated that a lot. I enjoy Netspend because it kinda leaves me free in that. It’s been really satisfying.

I am really happy to have NetSpend. I can use it as a credit card or a debit card and I don't have to worry about a bank account and also I don't have to worry about a recipe. I can have everything sent to my phone.

Netspend Card review. The only thing I enjoy is getting the direct deposit early. I'm very displeased with the fact I pay 5$ for the plan but I've already paid over 55$ in overdraft fees and charges.. When I address the overdraft fee I'm dismissed.

I have three different accounts and what happens is the money keeps going in this different account. I have to keep calling them every payday and have it switched over. Then the service fee says no contract fee, but then they charge like $5 or $6 no matter where you go. However, the app is convenient. I can see whatever I need to see whenever I get my money. I also get Anytime Alerts all the time.

Outstanding service with Netspend. No other card or company can compete. Thank you for everything you do for me. I've used other cards but the difference is in the services. Who has ever thought of overdraft protection on a prepaid card. 5 STARS!!!

Wish they would have lower using charge. Other than that I love using y'all as my money holder. I am saving more money by having my paycheck put on card, the least I carry money on me the least you spend.

Netspend has helped me save a whole lot and it's very convenient. I use the anytime alerts feature that they have. I use direct deposit and I know a couple of reload locations. Experience-wise, it’s great.

I really like Netspend. I would recommend it to family and friends. Anyone who wants a debit card, this would be ideal for them. You can load money easily, track transactions your way. Perfect when you are on a tight budget but need to have a little back up cash. Great for online shopping, vacations, etc.

I love using Netspend. I love their prepaid cards. It will let me pay bills and purchase stuff I need from online. I would highly recommend this service from Netspend to any one struggling to get a debit card. Easy to load from Wal-mart and other stores where it's eligible.

There are lots of problems with this account for one it shouldn't be so hard to deposit a check that is a biggest problem and sometimes the fees for taking money out. I think you all make it easier to deposit a check and lower fees for taking money out and send messages faster.

Netspend has been giving me amazing service for the last 10 years. I would recommend them to anyone trying to rebuild in any form. They also have great locations in the Washington DC area which I frequent just for the exceptional service.

You are suspended my card saying suspected transactions but nothing was going wrong with my card. I mean all I was doing was loading money on my NetSpend card which you all claim we can do. I just think that NetSpend is a horrible company and that you all are a rip off and like to rip people off.

They have been very helpful anytime I have encountered a problem with no hesitation they're straight to the point. They have resolved any and all of my issues and a very timely manner. If they find any suspicious used to my card they have no problem letting me know and locking my account until they speak to me I find that very very helpful.

Well normally I'm pretty good about these regardless of my personal opinion but Netspend has a card and has been holding it for quite some time with money on it that I never received from a job. It was an Elite pay card and the reason I had to get a replacement was because the one I had expired. I was charged 13 dollars for a replacement with the funds on it but those funds I never even received.

Very great prepaid card!! I would highly recommend this to anyone who wants a card that's very flexible and dependable. The card has a pay as you go plan or a monthly payment plan. I have been using this card for the last few years.

Netspend deactivated my overdraft services, not fair because I receive one direct deposit every month and that's not my fault, the account went unattended for over 30 days, when you guys are at fault by giving SSA benefits early than schedule. I faithfully paid every month my overdraft fee. My account end in ** Dawn **. I consider myself a valued customer. Why?

I was at Walmart and I saw a Netspend card on the rack beside me. My first Netspend card was camo and that was what attracted my eye. I like that most people take it and their app is easy to navigate through. I load the money on my Netspend and pay my bills. I couldn't ask for a better card, other than maybe one day getting credit thrown. That would be awesome.

I've had the Netspend card for around five months now. I've had it once before and I had pretty good success with it. It was the quickest to get my money. Everything has been pretty good.

Netspend will gladly take your money but if you have a problem with your account they make it as difficult as they can asking for emails of verification and utility bills which they certainly don't need to take your money but won't give it back without it. To the point, you throw the card away and they gladly keep your money. That is stealing.

I was looking online on my account and I saw two of $1 charges and $18.95 or something like that charges. I called Netspend and it turned out that it totaled up to $60 or $70 that came out of my account. They started the investigation, cancelled my card, sent me a new card out, and I had to pay to get a new card. The rep added that there was no other choice. She had to cancel it. That kind of upset me for the fact that I needed my card. My direct deposit was about to hit my account within the hour so it stressed me out because of the pay period. I just needed her to wait 10 minutes so I could go and pull out my money ‘cause I got a cash payday advance on my check at work. It was stressful.

There's a lady representative that comes around our area and she's very friendly, nice, and informative of the new things that Netspend is coming out with and things of that nature. Because of where I work, we do the Netspend cards and they ask that each employer get it to try it out. I like the fact that they do mobile alerts (Anytime Alerts), and that I get my paycheck two days early. Sometimes, my bill is due two days before payday, so Netspend helps eliminate that late fee from my bill. I also load my card at work if I need to load something other than what I put on from payroll.

I was granted a loan and received an email from Netspend saying to contact them before 09/02 regarding the ACH deposit. I confirmed all the details, told everything was good and the money would be accepted and in my account. When the day came that it was deposited I got a notice saying netspend rejected it and the loaner would have it back in 6 days. They didn’t get it back and it’s not in my account! 0 stars: I would not recommend.

My kids told me about Netspend and I have never had a prepaid debit card. I just saw them. It has been good so far. I used to pay from my bank account but then, I'm not at work now due to Covid so it's very convenient using the card and it's easier to pay with it. It has helped me spend more responsibly. I haven't been able to save money because what I do get ends up paying my bills. Me and my son have used the transfer feature and I get an alert every time I use the card, which is very convenient too. I normally go to the check cashing that I got it from to reload and I’ve talked to their customer service reps a couple of times. They're very helpful and they always solve my problems. Netspend should keep doing what they're doing. It works. The experience has been fabulous. Netspend is a very good company and a good card.

I went with Netspend because I needed a different bank to pay bills. Everybody’s got it. It’s better than using your credit card because when you use your credit card and you try to cancel it, it will keep on using it. This right here, I could stop and start back. If you got no more money in there, I can put some money. That’s what I like about it. It’s also good for using to travel.

I have had my Netspend card since 2011, my paychecks and now my retirement and social security are direct deposited each month. Also when I've had a large amount on my card and needed to take out say 3000, I went to any bank. Paid a 5 dollar fee and was able to get my money.

Totally happy with Netspend & my account. The only problem I have is I can’t load checks? Says it can’t verify who I am & I don’t have time to get on phone to try resolve. I don’t understand why it can't verify me when it’s my account that I have had for numerous years?

I been with Netspend since 2014 or 15 and I am please with the service they give me. And how they handle your problem if you had one. I will recommend them to anyone who like to get their money a couple days before payday. I love Netspend ❤