Netspend Reviews

My Netspend has helped me and my family so much. I can send my Daughter money online and add money to her card from my card. Pay bills and my cell phone bill, this card is great and any problems I have they have always fixed them.

My card was blocked with no notice or attempt to reach me during the time I needed my money most having car problems and card was blocked. I have used you all for a very long time but no longer and your hold time and risk dept - getting in touch with you, ridiculous.

I have always used a regular bank account card then switched to Rushcard where I became very disappointed. Two years ago after filing my taxes with TurboTax I applied for a Netspend card. I have never had such an incredible card where I receive my VA disability and college money faster than I imagined possible. The online site and app help me to be able to track my finances and keep a steady reliable budget for my family. I will never give up my Netspend card! Thank you Netspend for all you do for my family and I.

Great Experience. The service has been great.

I have been using Netspend for several years and I must say that 99% of the time I have been very satisfied. Initially when I first received the card, I had to contact customer support and they were prompt and excellent on resolving any issue I've ever had. I use the card because I didn't like the extra fees associated with a traditional card at most banks. There are some fees that I don't like with Netspend such as depositing cash on the card but I have saved a significant amount of money using Netspend.

We had a normal bank account for years and every time we turned around we had a service charge for something. We live payday to payday and if we were one dollar short in our account, the bank would charge us $35.00 and the charges added up. Finally one day I found NetSpend While I was shopping and tried it and fell in love. They are very helpful with everything and if you are short they don't charge you all these expensive bank charges. I have saved a ton of money and am able to save money now. Thank you NetSpend and I will recommend you to everyone I know.

I have been using my Netspend card since 2010. I LOVE receiving texts reporting all actions taken on my card. It keeps me totally aware of what is happening. I appreciate that if I go over a couple of dollars, I am covered. I now have a second card for personal transactions. I would HIGHLY recommend this card system to anyone!!

I have been a Netspend customer for several years and I am truly satisfied with their service, from the getting my pay check 2 days earlier than my co-workers, and even if I'm in a pinch at the end of the month the over limit options help me out until my paycheck posts which is a great benefit to me.

I have been double charged and charged from a company who had no authorization to charge my card. One call to NetSpend customer support and within a matter of moments, I had my money back. No bank had even been that quick and helpful in those situation. I was so shocked. I also love the text notifications. No over overdrawn accounts, because I see what and where I spend my money and how much is left. I love it!

Had my card for about two years and never had a problem, even get my direct deposits two days early. No complaints.

I have held an account with Netspend for about 4 years and I love it. I am able to receive my paychecks 2 days early, also my federal refund has always arrived sooner than usual. I love the fact that I know what my balance is after every purchase, an easy way for me to budget. Also the new overdraft protection service has saved my family and I on numerous occasions! I have recommended Netspend to friends and family. I look forward to the future with my Netspend card!

I love my Net Spend Card. I have had negative interactions with the banking system and NetSpend has been a great asset to me. They have allowed me to keep my safe in an account while allowing me the opportunity to have a debit/credit card for everyday use. Without NetSpend, I would not be able to have a debit card, utilize direct deposit or purchase/pay for things online. Their fees are reasonable and in line with the regular banking system plus I love the ongoing text account balances/security feature. I always know how much I have and where my card was used.

I've been with NetSpend for four years now. I like the fact that when I have a dispute they resolve it in a timely manner. I love that they offer the overdraft protection. Thanks NetSpend!

It is unfair to be charged for putting money into your account.

Netspend is awesome, wonderful and great.

As we all know there was a tremendous security breach at Target and I had shopped there prior to the incident but without having to request a new card because at the time I did not need one nor did I think I needed one. Out of the blue I received a brand new debit card. Wow, I was just so appreciative of the fact that Netspend took the care and effort to make sure that I would have no issues with my account and without having to request a new card they sent me one just to make sure. So far nothing has breached my account but just knowing that Netspend took proactive measures to make sure their customers/clients are being taken care of is just awesome! Thanks again for great customer service and in this day and age that is becoming a rarity! Good job!!

The past few years have been really hard on my husband and I financially. My husband always had to commute to work and I was struggling to find a job close to where we lived. We couldn't afford to move, the bills kept piling up, so much got past due, we lost one of our cars. I then had to find a job within walking distance of our house. Finally I did and things started turning around....with one little (HUGE) problem! I couldn't have a bank account! My husband had to sign his checks to his parents and I did the same, I went to a credit union and they would only give me a savings. That might not seem too bad, but my husband couldn't be on the account, I couldn't get to my money if the bank was closed, no debit card, and no way to a checking account unless I paid off old debts. I tried but with only cash, paying off bills can be a pain.

It's easy to look up my spending per month.

NetSpend always been a great relief to know my money is in good hands with direct deposit.

I would recommend NetSpend to anyone. There wasn't any issue that I encountered that NetSpend didn't handle almost immediately... Great customer service.

I can honestly say that Netspend has made receiving my benefits hassle free, up to 6 days early & being that it's a Visa I can use my card anywhere! But I strongly disagree with the monthly fee, especially since my benefits are SSI and SSDI and both are direct deposited. Therefore I believe there should be certain exclusions pending the situation. Also I was told my first withdrawal every month would be free & that I could be able to withdraw all of my money @ once. I'm already on a fixed and limited income so let's be honest barely get enough money for rent bills & stuff for hygiene. To get to the point, I really need all of my benefit money because seriously being disabled sucks but so broke that every month I start off in the negative.& it's as the good book reads "Do unto others as you would have them do it others as I would have them do unto you."

I love netSpend. Easy & Fast.

Hi NetSpend, I wish I could have more good words to share, but I am still waiting to be fully ID verified. I sent emails with passport ID and mail package with my name and address, but I never got a response. I hope I can still use my card.

I am very happy with my netspend prepaid debit Card, because it save me money by not having to pay for over charges and give me a sense of security, that no one can charge my card after I use all I have loaded. THANKS NETSPEND.

The plan I have gives me more freedom and options to help me manage my money spending..with text alerts. balance transfer from card to card at my age this is wonderful, anywhere, anytime from phone, tablet, computer. Very nice.

I have been with Netspend for about 5 years now. I love the improvements over the years and when it came down to how I want to get my funds this card was the and is the best. I have no complaints. If there's something that I have a problem with I can call them anytime of any day even open on holidays SUPER PLUS because nine times out of ten that's when your having something happening. But they are there to help always. My funds ALWAYS get loaded two days before payday. My tax returns come 2 weeks faster than others. I did try another card one year just to compare and I sure found out that I made a MISTAKE because boy did I have the worse experience with that card.

Easy to use to pay bills. Don't have to go to a check cashing place.

Make life much easier with my Netspend!!! Thank you.

I've had 3 or 4 cards already within the past 4 years. If I cannot find the right Q & A issue on the Netspend.com pages, the customer service 'consultant live' on the telephone tech support # - is kind enough to talk 'n walk me through the issue related to my card. If I cannot access my account info, after I register a new card online, there is a nice feature called, 'new', where I can have access to my balance/debit information until my info is considered a few days 'current/new card #holder' for that card number.

I'm so happy with the services. I really recommend it. Help me pay my bill by online and very trustful.

I use it to pay my bills without a hassle.

NetSpend is the way I send money to my daughter in Ohio and it saves me money doing this. It has everything you need for all your banking needs.

Whenever I have had questions or needed help, they have been polite and helpful. They keep me alert of transactions as they happen. Netspend is reliable.

I love my NetSpend card. It has helped me a lot. I have recommended a few people. I like NetSpend better than any bank I've been to. Plus the fees are better. I've been a NetSpend card holder for about 6 or 7 years now. If you're not a NetSpend card holder you should be. Just try it one day and you will see how much better and easier NetSpend is than any bank branch you go to.

People use these cards mainly because they cannot get a bank account, which really means they have no money. Fees are too high like all cards people use. Good for direct deposit. Would like to see a bank that would work with people and not just the well off.

I have been a customer for years and I think the service is great. The only problem I have is most of the customer service people don't speak great English but overall the service is fantastic.

I love how my check comes early. I don't have to worry because I can just about tell when the payments will arrive on my card. This gives me time to budget before the first of the month. I've been with Netspend for a few years and am planning on staying.

Easy loading money.

When I heard about their free direct deposit that's what got my attention. I got my card within 2 weeks and I had my first pay check deposited the Friday after. Being a young mom working full-time and both of my kids 2 & 4, I'm all about convince and with this card it helps me save and keeps track of my spending. It’s pretty awesome. One less thing I have to worry about! Ooh also the overdraft protection comes in handy for emergencies!!! It has saved me on a few occasions!

I have had Net Spend prepaid cards for a number of years now and not once have I had any dissatisfaction with the customer service end of the company. Any time I had an issue with the card as in that I lost it, or someone got my number and charged something to it without my permission, NetSpend was right there helping me through the hard times. I had worked for a company for 3 years a little while back and the company refused to put direct deposits on any prepaid cards until I showed the company that NetSpend cares about their customers, they are FDIC approved, as well as a member with BBB. This is the only prepaid card that my previous employer will allow direct deposits to! That says a lot to me as well as all positive interactions I have had with this company. Anyone who is wanting the best pre-paid card, needs to go with NetSpend!

I was skeptical about prepaid cards but am very impressed with this card. I love that I get a text message every time the card is used and your up to date balance... Love it.

This credit card is awesome.. You won't have to deal with anyone hacking your credit card or anything... I recommend anyone to use it and it's only 5 dollar! UNBELIEVABLE.

I have been using your service for a little while and it gives me peace of mind to give a card number on line that I have this much control over and if someone gets the info they only get what's on the card, nothing else. Great idea. Thanks again.

If I could put a ring on Netspend's finger, I would marry it. Netspend allows my direct deposit to be made available to me 2 days earlier than what my local bank allows. This allows me to be paid in the middle of the week, same day and EXACTLY same time every Wednesday. I love that! I also enjoy that Netspend gives you a free $10.00 cushion if you are running a tad short before payday. It's like getting a $10.00 free advance and trust me there's many times this great Netspend attribute comes in handy. Thank you, Netspend and their wonderful fast customer service. Keep continuing to be wonderful and this 4 year customer will continue to use you for all my banking transactions.

On or around Nov.30 2013 I lost my card and it was found by someone and they used my card. When I contacted NetSpend they immediately cancelled my card and said they sent me out a new card. The money was returned to my card. The card never arrived. They closed my account and told me they mailed my balance out to me. I called about two weeks later and they told me I had to wait at least 20 days. I called back and they told me that the check returned because they had the wrong address on file which was weird because the 6 cards that I have are all billed to the same address and my cards came here. Long story short, they mailed my check out on Dec. 5 2013 and today is Jan. 21 2014 and I still haven't seen my check. Every time I call I get a similar story but different. The check was returned 3 times and my information has been updated 2 times but still no check. I asked to have the balance put on another card since I have more than one account. They tell me they can't do that but apparently they can't use the post office either.

I have been a NetSpend customer since 2004. Their direct deposit program is fast and easy....although one of my payers will not use it because there are no checks for them to see. Oh not a problem. The messaging with your account after use is excellent...you know how much is in the card before using it again. Can existing customers have a chance to obtain the pink ribbon card?

Netspend has helped me tremendously. I couldn't get my bills paid online and on phone. So I got a netspend card and it lets me pay all my bills with no problem. Thanks for the help.

The only way I will spend any money online is through my NetSpend prepaid debit card. I can reload it at a location less than a mile from my house. This way my family checking and savings accounts at my local bank. Never getting exposed to the unknown and X-potential ramifications of what you may think is a ordinary purchase. Believe me when I tell you it is nice to know that the customer support NetSpend offers is there when you need it. I myself have had issues with online vendors. There have been no less than 7 times in the passed 4 years that I have been using NetSpend. When I have had to contact the customer service. Not once have I lost a dime in the results of a claim against an online vendor. The follow up to a claim is swift and the results are certain. The people you talk to on the phone or in emails online are like talking to a concerned friend. You have nothing to lose trying NetSpend and a great experience to gain.

I was not able to get credit card because marital credit reporting. Netspend gave me opportunity to shop online. I find their staff courteous and knowledgeable. I appreciate their service. Member since 2000.

Netspend has been a good to me.

I Love my Netspend Card. I would recommend using the Netspend card over any other regular banking institution any day. I have been using Netspend since September 2010. This prepaid card is unlike no other. Netspend offers you a savings account attached to your prepaid card where they will pay you 5% every quarter based on your monies you deposited. They also have overdraft protection, a refer a friend program that pays you and your friend as well as a $10 cushion if you don't have enough funds available for a purchase. Ex: you have $1.00 on your card and your purchase is $9.99, Netspend will authorize the transaction as long as you have direct deposit setup and you have a Premier account for a small fee of $5 a month. All of these perks can work for you. Go Get your Netspend Card TODAY!

When I lost my Ace Visa, I was upset. The agent who helped me was very kind and understood I was upset. He helped me to get my new card. I started with Netspend because I had a check I could not cash. The cashier explained the card to me and I have been very happy with Netspend since.

NetSpend give super service. I will keep my business with them as long as possible.

I called in yesterday to see if I would still received my direct deposit with it being a holiday and was told yes, I would still receive it on yesterday. The rep lied. I didn't receive my direct deposit because of the holiday and I ended up lying to someone because of this. I am very disappointed in your customer service. Obviously, your customer service department needs more training.

I've had several different cards most keep my deposit until my pay date. When Netspend gets my funds so do I. Netspend also gives you an overdraft with your direct deposit. Netspend supersedes the card my employer gives me. Better than most banks. Thanks!!!

I use my Netspend card for everything. It's convenient, secure, and I pay all my bills with the card. I also use it for shopping. My favorite thing are the alerts sent to my iPhone. I always know when and where I spend and the amount spent. I always know my balance at a glance.

I'm deaf and trying to learn about fees reduced from ATM card.

I have had great experience with cs and have always had my questions satisfied to the fullest.

This is the easiest way to pay bills and be able to track my spending and instantly have a confirmation of payment.

I have never had a better experience being a prepaid credit card cardholder than I have since I've been a NetSpend customer. The only things that I dislike about NetSpend is having to pay a $.50 fee every time you call to access your account balance. I also have recently upgraded to NetSpend Premiere, and was very unhappy when I paid the Fee Advantage Plan Fee earlier in the month & was then charged the Premiere Plan Fee two weeks later. I had to pay two Plan Fees in one month, and I do not think it's fair to have to pay the second fee when I chose to upgrade to Premiere, seeing as how it was offered to me for using Direct Deposit. If I had not been charged until the next month, like I believe I should have been, then I would be completely happy with having upgraded to being a NetSpend Premiere Customer.

I have been a long time user of NetSpend I think 8 yrs now. It was because bank fees seemed to go up every couple of months. So when I discover NetSpend I jump on it immediately. I cut up my credit cards and even close my bank account. They have loads centers all across America and it is never a big hassle to reload even when an emergency arises. I can use my card for everything. I love the fact that I load what I choose and use it according. The low up front fees are never a shocker. I have never been decline and that has been awesome. I have had to only call customer service maybe 3-4 times in 8 yrs and they have taken care of every bad transaction to help get my refund back from a retailer.

July 2013, my family, we lost our home to a fire and we had insurance. I didn't want to carry all the money so we went to Ace and they were awesome and got us all taken care of with Netspend and it is so easy and convenient. Thanks, Netspend. You made my life easier. I would recommend you to all I know.

I really love Netspend, very good services.

Netspend has been very beneficial to me. I am happy with the service I've received from the credit card, the alert service and customer service when I've called for help. Thank you.

I always call if I need help because they have great customer service reps to help you. Even if they don't know the answer to the problem, they will help you find it or send you over to someone who does.

General experience has been good. I like the fact that each time you use your card you receive a text. Also that you receive your direct deposit a day or two before the actual pay period. Also the over-draft protection. I find the service to be very useful to my needs.

I have had the worst experience with my Netspend card. Call and cancel things and you all let them still take my money out even after switching cards. Your company filed grievances for me but still hear nothing. Your company sucks and will never recommend you to anyone ever.

I like Netspend because you could use online to order stuff or going shopping.

For two years in a row, my Netspend direct deposit has arrived before Christmas!! Thank you, Netspend!! You have ensured a Merry Christmas for me and my family for two years in a row.

I enrolled in the referral program and I did receive my bonus for me, but when I had someone else I referred they did not show up in my account. We called and gave information on being referred, then was finally put into my website finally. She had loaded $40 onto her card but neither she nor I received the bonus even though we qualified according to all information being given. Neither her or I are using the card now and will not refer anyone else as the company does not do what they say they will.

I've had Netspend for several years now and I love it. I get my direct deposit up to 5 days early which helps out a lot.

Having tried several other debit cards, it is my opinion that the Netspend card is, by far, the best debit card available. Netspend offers excellent customer service, very reasonable rate plans, a well-designed and responsive website, and the best support features I know. I have come to depend on several of these features for my everyday use. To the best of my knowledge, Netspend is the only card that offers Virtual Cards, essential in light of the extraordinary security breaches recently reported in the press. I find that these features allow me to protect myself in ways no other card can support. I have recommended the Netspend debit card to all of my friends, neighbors and associates. In light of the extraordinary security breaches recently reported in the press, I find that these features allow me to protect myself in ways that no other card can support. I have recommended the Netspend debit card to all of my friends and neighbors.

It has been a tough time financially and makes it very difficult to maintain a regular checking account and when I found Netspend it made all the difference in the world. Thank you NetSpend!

I love netspend, it's a great way to get your paychecks direct deposit, just love it.

I really like the availability of being able to load my card at many different places whenever I need it. I don't have a major credit card because I am trying to get my finances in order, so I use a netspend card for all my credit card needs so I spend only what I have on the card for what I need.

Netspend has made it a lot easier for me to keep up with my money and what I spend.

My previous card was with a well-known multinational. Their website was buggy and their customer service staff, ill-trained. My experiences with Netspend have been excellent. Their handling of an identity theft was friendly and efficient. The new numbered card arrived speedily and Netspend arranged reimbursement of stolen account funds through Visa. Access to years of account records enabled me to prove the theft. Netspend has proven itself as a superior and trustworthy method of handling Internet purchases.

I have been using Net Spend card for years! If I have something to save for or a bill that I had to make payments on, my card is great!! I also use the $9.99 a mo. to use my card as much as I need without a charge each time I use it. I am very very satisfied with NetSpend. They are always trying to make things better for their consumers !!!!!!!

Netspend is a wonderful card to use. You do not have to worry about high overdraft fees associated with other debit cards. You can also keep track of exactly how much you spend and what your available balance is on your card with text alerts. This card also allows you to pay bills online which is a very good convenience to have. I would recommend this card to anyone who wants the freedom of a debit card without the hassles of a bank debit card.

Netspend has been great. I'm having a small problem with direct deposit, my pay is being added to my account around 9 am, in the past it's been available to me shortly after midnight, other than that everything is great. Thank you.

This card has been a life saver. I don't worry about overdraft fees or the constant worry of carrying checks and cash around. I'm able to keep track of my spending by using the "anytime alerts" that are texted to my phone. And the best part is that I get paid up to two days earlier while using direct deposit.

I have been a Netspend customer for over six years now. I have had problems with traditional banks and their fees, check systems etc.. I needed a alternative to all that greed! I got my first Netspend Visa to be able to buy things online at first, but now I have my Gov. Check direct deposited and have a Netspend Premier account which cost only five dollars a month! I pay bills online with my Netspend Card or save some ridiculous fees to pay some bills with the Routing/account number just like a checking account! They offer everything a traditional bank would offer but at much lower costs! This is the Best Prepaid card out there!

I had some company take money from my account without my permission, notified netspend and company to stop and or put back money which worked out fine. Netspend gave me new card and a temp. no. I could use till card came. Netspend saves me lots of headaches. Once a month I figure out all my bills, put that much plus a little extra just in case and in less then ten minutes I pay mortgage, electric gas, phone, life insurance, car insurance, all on line with card, no envelopes, stamps, checks, money orders or stamps. It's just great, thank you.

This card it's just excellent! Great customer service, I have never had any problem with this card. What I like about this company is that they actually serious about what they offer & makes customers life super easy with their ways. They offer theirs customers to access to their account.. I have tried a lot prepaid cards in the past 5 months but they always hired information and always end up having problem with me but once I got to NetSpend I have never had problems with it & I used it to pay most of my bills online and actually to save money! I will recommend it to anyone! THE BEST PREPAID CARD :)

I'm very happy with this card. I have had it for a long time now and it's not hard to load the card and fast also. Thanks net spend.

I'm very happy with my card especially when I get a text whenever I apply money to my account or make a purchase. I recommend this card to everyone, thank you.

I tried to get money from my card. The ATM did not give it to me but netspend took it off my card. When I made a claim netspend stolen 50.00 off my card they refuse to put it back on it. They are thieves.

My experience with Netspend is great. I love everything about how the Netspend card works. It is very helpful vs using banks, or any other prepaid card. Overall, I wouldn't change a thing, thank you.

This card helps me in many times when I can't get to the bank to make a deposit. I call it my emergency card. It has been in place many times when I needed money. Thanks

Whenever I load on my card, it is posted right then... I can go home in an hour and take care of the business I need to... No waiting... Love it!!!!!

NetSpend has won me over! I manage my money in a way that I haven't be able to before, it's easy and hassle free! I get my pay check a day or two in advance and love that I can use it wherever and whenever I want! To be honest, this is the best card I've had! Ever!!!

I'm happy with all the service, will recommend to anyone, thank you.

I have been a cardholder for many years now and I love it, keep up the good work.

I have used NetSpend for a while now, I have looked at other prepaid cards to see how they compare to NetSpend and none of them match up. NetSpend is the best prepaid card I have used.Thanks for all your hard work in making this the best one!

I will recommend people to get the Netspend card. I have no problems, you will get your money two days early. Great card, thanks.

I love the offers and when I needed money for things and didn't have the funds the overdraft protection was a life saver. I'm one happy customer... Thank you again.

Would recommend the card to my friends & family. Customer service is outstanding and polite.

Excellent is the word for this card!! I have now learned to budget my money so much better than before. I can really see how my money is being spent and where it's going. I use it all the time. I LOVE IT! ! THANKS FOR PUTTING ME BACK ON TRACK!!

I love NetSpend. I've had my card for 2 years now and its great. I tell people all the time about the card. I give this card two thumbs up.

The main advantage to Netspend is the ease of use. Transfers can be made between members easily and at any time of the day or night. I have direct deposits and I get them earlier than with a regular bank. It is easy to pay bills with the card and to obtain cash with a purchase. I guess the word I am using is "easy". The other thing is that fees are small. It saves my retirement money for needed expenses.

I am very satisfied, been a customer to about 5 years.

Netspend is very helpful for making my payments easily and over in all average. I would definitely recommend to family and friends.

A friend advised me that I should try a net spend card account, since I was always coming short when it was needed then. I took his advice and it literally changed my life. I was paying my bills on time and feeling a lot better about myself since I can. If wanted an alternative in living life according to an "on time" society, I'd want a Netspend account because my word is my bond.

My NetSpend card is the best card I have. The service is great. You get your deposit quick and easy.

I called because when I tried updating my profile, it said my account had been closed. Less than 2 weeks till my direct deposit I freaked. I have had the account since 2009. We have had ups and downs. To be fair, I was to blame as well. She reassured me account was safe secure and active. My direct deposit was safe. She had also reset password. I love my account. I could guarantee I'd never leave if financial institutions that lent money for credit cards, car loans, mortgages etc. Acknowledged you services. My VA Pension WILL ALWAYS REMAIN WITH YOU!!! I love the service and the customer service. You are an amazing value and care for my safety. I LOVE YOU GUYS!!! I wish the rest of the so called financial world had your time, patience, care, and respect for their account holders. You are amazing!!! One request I would love personally, would be the email/text predictions 10 to 12 days ahead to just make me feel better. Account safe etc. Take care, thanks for your service, and you have my undying loyalty and devotion. Keep up the same and I'm yours forever. Most sincerest thanks. Most pleased account holder.

I've had my card for a long time now and whenever I run into a problem (which Isn't very often) NetSpend always gets to the bottom of it. And I love getting my money early.

First of all I would like to say that I have had HORRIBLE experiences with the NetSpend Customer Service Techs and I will tell you why. I have been with NetSpend for quite a few years now. My last card expired on December 2013. I noticed this in October, this was my first phone call to them to obtain a new card. Well, I was advised that a new card would be sent out to me. I was asked what my address was, and if this was the address it was to be sent to. I confirmed and waited for my card. After 10 or so days passed by, I called them back. I was advised that my card had been sent back for some reason or other. ONCE AGAIN I was asked for my address and was assured that a new card would be sent out AGAIN. Once again, the 10 days passed and nothing. I called them back, I was asked my address AGAIN. I gave the same address and was ONCE AGAIN assured a new card would be issued. Well, the 10 or so days passed and NOTHING again.

Since I have been with "NETSPEND" whenever a problem or something I did not understand.. customer care agents would take the time to explain and correct whatever the problem would be.. I will continue with "NETSPEND" for a very long time. I thank them for the professional experience they have and extend to me... Thank you.

I love this card Meta Bank because it gives me a break from rushing to the bank to cash my checks or any type is of banking needs. This also stops me from going over in my account. Just makes my life much easier so I can spend more time with my family. Thank you.

Is a great card.

I have called numerous times regarding disputes for unauthorized debits. In all cases, I have been very pleased as all disputes were resolved and each representative were very nice and seemed to know how to get each dispute resolved. I will recommend NetSpend to all my friends.

I was under the impression that I would receive my pay 24 or 48 hrs before my regular payday. I am very satisfied with the rest of my experience. I do not like the automated system, I would rather speak with a real person, because some time I do not have my card in front of me and it is a pain to have to search for it just to ask a simple question.

Awesome service, awesome card!

My experience with NetSpend has been wonderful and I will keep using NetSpend for as long as they stay in business. Thank you for the opportunity for joining the NetSpend family.

I have been a very satisfied customer of Netspend for 12 years now. The direct deposit of my Veterans Disability check is such an easier way for me to receive it and I feel comfortable that it is there each month. I've had 2 instances when charges were made and the "Text Alert" alerted me of them and gave me the opportunity to correct it on a very timely manner. I have been asked at banks to sign up with them and I asked if they do "Text Alert". I was told no and that they knew of no financial institution that does that. I told them I do and its Netspend. I like to take this opportunity to thank you all for the great services you've given me.

I first heard of netSpend through the IRS/TurboTax. I had been with Wells Fargo for years and had my wallet stolen, so I opted for the card; even though there were an equal amount of negative as positive reviews. I've trusted TurboTax since '96. I LOVE netSpend! Instead of continuing with WF, or going to another bank, I decided to try NS in its entirety. I've had one experience that wasn't NS's fault so I was sure I would be turned away, unhelped, or charged like every other bank does for a simple request for help.

Accurate and fast. If I were in a meeting no one would know I'm checking my netSpend info.

NetSpend is the best company I have every worked with. I get my money as soon as they do. They allow me to overdraft when needed. They are an easy company to get direct deposits with. The process to get started is fast and easy and they deliver the card promptly. I would recommend netSpend to anyone. Thank you netSpend.

Great card to have. You get your money on time. No hassle or worry.

I have been a customer of NetSpend for quite a few years now and I wouldn't dream of not having an account with them. This is the ONLY account I now have because I can do everything with it, from having my checks direct deposited to paying my bills and using it while shopping even have a Savings Account! There are so many benefits to having a NetSpend account and there are absolutely no hidden fees whatsoever. It is much cheaper than using a stores reload card. Before I got my account I used (one time) for my son, a reload card with the Visa logo and it was a nightmare! Fees that I didn't know about until it was too late and never again. The whole family now has one and we can send money to any of our children in college and not pay a dime to do so. Very easy and convenient to use. I love my card and so do my friends and family!

I enjoy using the card, especially when there is no over draft fees constantly on my account, with the old bank account I had I was charged for going over $.89, how far fetched is that? Plus I get my money 2 days ahead of time, which is real good. I go get money orders and pay my bills online a couple of days before they're due. I'm glad I have netspend. If the money isn't there the bill don't get paid, and then I'm not charged $35 dollars for NSF, plus if not paid in a certain amount of time, it's $5.00 per day, that sucks, but that's life.

I have had this Netspend account for several years and I had no problems until now. I had used a debit card at Target on 11-28-13 which was one of the dates of the Target Security breach. After hearing about a coworker having bank related problem with her card used at Target the same time (not Netspend) I decided to cancel my Netspend debit card on 12-22-13. I activated my new card the same time and destroyed the old card and have only used the new card since. My last use on my new card was 1-16-14 for dinner at a restaurant at 7:25 pm in Knoxville Tn. I get the text alerts of card activity sent to my mobile phone and starting at 1-16-14 at 11:49 pm and continued until 12:01 am on 1-17-14 showing a total withdrawal of $1,387.50 including cash and fees.

This has helped me a lot since I cannot get a regular account and it is significantly cheaper than most banks.... Thanks netspend, I owe you a lot.

I've had Netspend since I first moved to Texas in 2006 (different accounts) and I ABSOLUTELY LOVE Netspend. The customer service could use help/training but the use of the cards is amazing. I always recommend this to everyone. TEAM NO BANK, TEAM NETSPEND.

I have always received excellent service from all reps. At every location I have ever visited. I can always get my balance, payday loan or insurance costs easily.

I very happy with Netspend. The customer service representatives are excellent. They answer your questions and help solve issues you have. I like text alerts on my money I have in my account. I would recommend this card to everyone. It's an excellent card.

I have been a member since early 2010. Best move I have made. Netspend cares about you - the card user. I had 4 major problems occur in the last 4 years, Netspend responded immediately, helped me thru the process and the problems were resolved. They offer a savings account, bill pay, transfers, etc. The new website is fabulous. They are there 24 hours a day! I travel and stay abroad, which makes banking difficult - not with Netspend. It's like having a bank in my wallet. I let them know of my comings and goings, they respond, they watch my activity -- They care! The ease of use, the peace of mind are just some of the things that in my opinion makes Netspend the #1 company (bank) to deal with.

I am able to buy and pay for everything with my card. If I have any problems, I can contact customer services and have the problem resolved quickly. When a fraud transaction was committed, I was able to have my money returned. I would recommend this card to anyone who doesn't have a credit card.

I have had my Netspend card for five years. It's great I pay five dollars. A Month no fees for using my card, I have overdraft protection. I feel I have all the advantages that everyone with a regular account have. I can do anything with my card. Netspend does not charge all those fees the other prepay cards charge.

I love this service. I would tell anyone to join Netspend. The service is good and the specialist are very professional and helpful.

The worst customer service ever!!! Your supervisors are arrogant. They never think they are wrong. Your customer service operators are worse. As long as you have no problems, card is fine. The minute you need to talk to someone... the worst self righteous jerks. Customer Service is outsource HELL.

I love having my Netspend card. I like that they post my money when they get it. That's a plus.

I'd like to render a personal "thanks" to the Support Staff and to whom is responsible for keeping me responsible. My actions/activity on behalf of my Netspend Card being suspended could be the best thing yet in lieu of the irresponsible way I'd recently been made aware of. Instead of my taking the action necessary for the temporary suspension of my overdraft privilege in a negative way, the commitment (I'm intent on fulfilling) while utilizing a negative to uphold better standards of self determination it is for and due to the actions taken based on personal negligence, that I shall recycle and turn the negative into a positive. As of my next deposit, I hereby commit myself to depositing no less than $40.00 per month via my Home PC, no later than the following day of the initial deposit. It is in my best interest that this practice of self reliance shall carry over Monthly and indefinitely. Encouragement being my best ally, even an occasional nod from the fine people at Netspend, shall be upheld as my greatest self reward.

NetSpend has been a blessing as a banking institution and they have been a great help in meeting my financial obligations. They have helped me build my financial responsibilities as well. Thank you immensely NetSpend.

I love my prepaid card from NetSpend. I'm a person who will go overboard with credit. So the best thing for me is the prepaid credit limit where the credit card actually helps me to stop spending beyond my means.

It's been great. The only complaint is you don't make deposits on weekends.

I would recommend this company to others. Netspend is a great company. I would refer all my friends. Thank you Netspend. Stay blessed and have a great day.

My life hasn't been the same since I've had my netSpend card. My direct deposits come earlier. I can keep up with my balance and spending through my phone. I can transfer money to my sister and niece. I've been a customer since 2002 and I will remain a customer for life. Thank you.

I love netSpend. I was never good with banks so netSpend is perfect for me. No overdraft charges and my direct deposits always go through so quick. Thanks.

Every time your card is used you receive a text that's very helpful.

I really like the Netspend services that Netspend provides. When I had any questions, they gladly helped me out to understand and make it clear for me to understand.

Was turned onto NetSpend by my brother-in-law and have been using it ever since! It's the most convenient and easy way to shop, keep track of my money and more. I've already recommended it to many family members and friends. I don't if they've joined but I love it and would definitely recommend it for other people who want to have a debit/credit card that's easy to use and acceptable just about anywhere!

I love this card. It has the $10 buffer so if I go over $10, I won't get charged as long as I don't go over $10. It's really nice. I also like the overdraft. It helps when I have an emergency. I can go over and not have to spend so much in charges. I also like how they give you 24 hours to put the money back on without getting any fees. I would recommend it to everyone. :) Thanks, Netspend, for the good quality card without all the fees that other cards have.

I have so far had no problem's with my money and the bank that holds on it for me, Netspend will work with you to resolve any problems in a speedy matter. Also ever since I join Netspend, I receive my direct deposit from Social Security days ahead of time than I normally receive it.

All there to answer any questions, quickly, never had any problem...

I've never been more please with a card like I have with NetSpend, if I have a problem they correct it immediately.

I have been very impressed with the service I have been given from the Netspend team. My deposits are always available sooner than any bank account I have had. The security they provide is excellent. If there is an issue, they contact you and for me I have any issues cleared within minutes. I haven't worried about hidden fees or overdraft fees. In this day and age where the big banks nickel and dime you for everything, Netspend has been the answer. Overall the best decision I have made financially is to bank with Netspend. Once you experience the benefits Netspend provides, you will be pleased you bank with them!!!

I am very pleased with the services I receive from NetSpend.

I have been a Netspend customer for over 10 years and I love this card! I always get paid two days early and the transferring between card members is easy. I would definitely recommend to parents for teenagers as a first card that can be controlled and managed. They even offer savings accounts!

I have 3 accounts with Netspend. I receive direct deposit on all. I was not able to login online so I called to check my balance. I was directed to customer service who stated that my account was closed due to something fraudulent. OK WTF are you guys talking about? They don't know the bank closed my accredited & sending me my balance in a check. I was told I can't get another card through them. OK nosegay about my other 2 accounts so I switch one of my direct deposits to my other Netspend card only to get a email at 2am saying I need to contact them to verify my identify. OK I called & then that they working now to see if they can unblock my card smh. I'm losing out on money messing around with these people because I get a direct deposit every week & my bills are going to be late! If you cancel someone card, you need to be in detail to why this happened so if it's something the customer did, it won't happen again.

Prediction of pay - 90%. ATM follow up and payback - 100%. User friendly - 100%.

Great bank. I love this bank.

Since becoming a Netspend member, they have been by far the best prepaid company I had. Customer service is friendly, courteous. They're on top of your issues. I recommend them to all my friends and 2 have joined already. Keep up the good work.

This service is so confusing to me and I never can get the full understanding of the amount that I can exceed.

Generally I don't have any problems with my card or using Netspend. When I do it is usually resolved.

My Net Spend Card has saved me time at check out stands Including the cashier and people waiting to check out. I have saved a lot of time and gas because I can pay by Phone or online. I have enjoyed the convenience of the Automated teller and Direct deposit. I am taking this opportunity to say, "Thanks NetSpend for all your services".

Majority of prepaid companies do not offer what NetSpend does. I get paid earlier. I can call when I have an issue and it is handled. I manage my money way better than I did with Chase/Bank of America. I am a happy loyal customer with 2 accounts. I will continue to be a NetSpend customer for life.

I have had a great experience with NetSpend. I have been a customer for more than 3 years and any time there was a problem with my card or a transaction that looked off, they were right on the ball. I would recommend NetSpend to anyone and I have.

The $15 flat fee for the over draft is a great service and has saved me many times in this hard economy! I also love how my direct deposits go through early!!

It a great card. I love that I don't have to pay money to cash my checks anymore. It go right to my card.

I've had my Netspend Account for 6 years and the best part is the ability of the card itself. My friend was stuck at Store after shopping and forgot her Bank Card. Well, It took me 5 min. to transfer her $50.00 from my card to a new card she got from the store. Great Service.

I have been a customer for over 7 years, and have always found my experience to be positive.

Any issues I have had they resolved in a timely manner. I would recommend their card to anybody that would listen. They're easy to work with. I get my disability check thru them. I trust these folks with my life. So for the folks that say bad things about NetSpend, go to **.

I've Been a Member since 2010, and I LOVE having My NetSpend Card. I'm Glad that I get paid 2 Days earlier. Thank You NetSpend.

I am so very happy with NetSpend. I do get my paycheck direct deposited on it and I get my pay a day to two days earlier than the other people that I work with. I have recommended it to several people over the years.

I really enjoy using NetSpend, because my money comes a little early than it used to and whenever I have a problem the customer support agents are always very helpful.

I love that my husband's SSI comes 5 days early.

Outstanding service direct deposit.

My experience with Netspend has been wonderful! I've really enjoyed receiving my work checks and income tax returns early. It is really convenient and easy to use. I like this product a lot.

I love NetSpend. I've been with them for years. They always take care of their customers, and make sure every problem or questions are answered.

So far I have not had any problem with my card and my deposits are always on time.

I'm so very happy with my Net Spend. It is very easy to use. I reload in any state or city that I'm in. The thing I love most about Net Spend is that it lets me know whenever it is used, whether that be for a deposit or when a bill is taken out or when I scan it at a store. I like that you also get an account & routing number to use when paying bills online. You can use this card as debit or credit which is awesome. They are very helpful when I have had to all with a question. I'm always saying I love my Net Spend card.