Netspend Reviews

I used the card on a recent vacation and was extremely pleased with the acceptance at all venues.

Very pleased. Issues resolved quickly by CS.

I love my NetSpend card and would recommend it to everyone. I have no complaints.

They were very polite, they answered all of my questions, to satisfaction, not leaving me wondering about anything. I'm very pleased and glad that I chose this card. Thanks.

I love my NetSpend card. It's easy to reload and every time I make a transaction, it alerts me asap via email. I recommend NetSpend to all my family and friends.

Love it. Great card.

I thank you for this card, it makes my life a lot better and the savings account is very helpful.

The ease of prepaid ensures the initialing of a sped idea in credit.

I was charged with an overdraft fee of $15. I attempted a withdrawal from 5 Brothers Store which I never received.

Trying to get a refund - Your fine upstanding operators take way too long to get things done. I have asked for a dispute to be resolved twice already, and I get nothing but put on hold or sent to this one and that one department. How many times do I have to repeat myself that money was wrongfully taken off my card???!!!

I enjoy my card and the service with using it. I have had a very wonderful help also with customer service. They are very helpful and caring when I have a problem.

I love NetSpend. Great service, great card, great customer service as well.

NetSpend has always tried to do their best when helping a customer. They're not like all your other prepaid cards making you feel like one of their cards. NetSpend takes the time needed to help you solve the reason you had you call them. With your NetSpend card you're able to use it anywhere. And adding money to it they make that easy as well. But like any company they have their downside as well. Come on. It is a company ran by someone just like you and me. So are you perfect? I know I'm not and they know they're not. That's why they try to make your card perfect so you don't have to be.

NetSpend has been helpful and secure. The customer service is good and the card has advancements in the companies that I spend at.

While I enjoy getting my payroll checks early, it's not worth being a customer. I will be canceling my account soon as possible. Don't EVER report your card lost or stolen because you will be charged 20$ or wait 7-10 business days and will not have access your funds, unless you're prepared to buy another NetSpend card and pay those fees... Loading the card is a waste of money. Only good for deposits. And the overdraft protection is a joke. They will put you on probation like if I'm not gonna pay it... I would just simply stop using the card. Overall this card is worthless!!

I have had a great experience with NetSpend.

I have been using NetSpend for almost a year now, and I like it a lot. Why I like it, because my direct deposit comes 2 days sometimes 3 days faster! Here's why I don't love it, because my card was hacked. I called and the lady I spoke to was nice but I could not understand her. She did tell me she was going to email me a report to get my money back. I never received it. She did cancel my card, but I couldn't understand half the things she was explaining. So I didn't know if I needed to inform my payroll or not. I called a few days later saying I did not receive the emails, but I did get some money put into my account (I waited to see if she would send the next day and then the next). I went online to the app to see if anything different change, and I noticed the money that was put back in was gone.

I have been a NetSpend customer for over 10 years now. I am very pleased with NetSpend. Customer service is excellent unlike RushCard and a lot of other cards. I do not get the hassle to get in my account. My direct deposit is posted sometimes 3 days before I've had my refund for my taxes downloaded. Never a problem with NetSpend.

I love the service. My deposit always on time.

They closed my account without notice because someone hacked it. My SSI check and my paycheck were both blocked for weeks because of these **. My wife has cancer and I needed that money for her treatment. She was sick because of the treatment by them then when you called them you get some idiot who can't speak or understand English. A bunch of goocks.

On 25th of last month I wanted to borrow from NetSpend. I called NetSpend. Nice guy tell me to get overdraft protection and I could borrow some cash. And I got overdraft protection but because I was one buck under could not borrow. On 26th I received much cash. Took a bunch out to fix debts. I hit Walmart. Had much cash on card. I added 80 more to card. So I could fix other cards on net. I go to sleep thinking I'm secure. Next morning I try to spend 5 bucks. Card now says I owe 79$. Direct somehow unauthorized. Took 139$. Now I'm late on all my cards. I got extra fees on each plus month is a mess. I got chumped about 5hundred. Sure hope dispute helps. Won't know until the 13th. Usually nice service but how did they mess me up.

I had a dispute on a charge to my card and from the first call I was handled politely, fast and very simple. Within a week I had my money back and a new card.

I like that I can get alerts text and email to inform me when I get my deposit and I like how I can get online and how I am able get direct prompt to help me over the phone when I have issue with account so I give good high rate.

They are quick to resolve a fraudulent charge and the only downfall is the monthly charge.

Very nice people you could count on. I tell my friends to get NetSpend. My daughter likes it too. Thank you.

I like online banking and NetSpend. However, if in the city, you have access to businesses that will load your card. If you live in the country, nowhere to load. No direct deposit, no good. The $5 monthly checking account charge, not good.

I don't like not being able to understand half the people who work there and I also don't like that I pay for overdraft protection but only allowed to use it a certain number of months. And a charge every time you check your account balance is just not ok. We should also get reported to credit bureaus to help build our credit.

I just love my NetSpend card. It is accepted everywhere and it pays all of my utilities and my bills. Customer service is really friendly and helpful. I love the text messages that I get whenever I use the card. It helps me keep track of my spending and it's very informative. I recommend this card wholeheartedly. The monthly charge is affordable price compared to a credit card and you get overdraft protection if you go direct deposit. Get this card!

This company makes their money the old fashioned way, which is, 'THEY EARN IT'!! They are very responsive. They show they care about your opinions. They are not greedy acting. They go beyond their promises. Most importantly, they are honest.

The card sucks. The bank is not recognized for my Apple Pay anything on my phone. Could you recommend something? Or take care of this issue!!!

I've been a NetSpend customer for about 4 years now and I love the card. The customer service is very great and I've never had a problem with trying to use any features on the site. Everything is great. A new cool feature has been added. I can deposit a check with a snap of a photo. NetSpend please continue to give off great customer services and I'll continue to be a loyal customer.

I had a bunch of recurring unauthorized charges on my account. I didn't notice the charges until a couple months into them. As soon as I had noticed, I reported them and even filed a police report. NetSpend took 10 days and then told me there is no evidence that the charges were unauthorized, and noted a "pattern of purchases" using the same method. You don't say??? /Sarcasm. THE REOCCURRING CHARGES WERE A SERIES OF UNAUTHORIZED CHARGES, YET YOU SHRUG YOUR PROMISE OF CONSUMER PROTECTION.

I have an auto-pay setup with an account paying a past due matter. The first time my account was accessed to pay the monthly amount of $100, I was told there was insufficient funds. It turns out a $1.00 fee is charged for each transaction. It was taken care of the first payment but $101 is now deposited monthly. This fee DOES NOT make sense for auto pay, and has to be adjusted! Also, when I needed to deposit $700, I had to do 2 transactions because your maximum amount was $500. Everyone else is $1,000! WHAT'S THE DEAL??

I have been a NetSpend customer for over five years. They only allow me $100 overdraft and I can only have three overdrafts per month no matter how much I put into my account. Mind you I put over $1,400 a month into my account. Every month on time. I'm only allowed to use my overdraft 3 times per month. And they charged me $15 and overdraft/Overdrive which is outrageous. So I have been thinking sincerely about changing my NetSpend account to another account card which after so many years that they see I have social security coming every month. They're not worried about getting their money at the end of the month like NetSpend. I paid NetSpend back every month because they take it out of my check before I get my check and $15 if I spend $2 overdraft. They charge me $15 for a $2 overdraft and it's ridiculous. So I'm not happy with NetSpend at all.

It would be great for them to have a SWIFT code account for International Wire Transfers.

I have NetSpend for about three to five years and I love it. I checked in with the card at Speedway and it had good features. I was tired of dealing with credit unions and banks and because I can get my checks early, I signed up with direct deposit for both my retirement and social security checks. I'm totally satisfied with their service.

I and my husband decided to use NetSpend not long ago and I really like them. It's easier managing my finances because I know every time I use it, I know where my money goes to. It’s also been convenient to pay bills and make online purchases. Additionally, money is coming early and there is an insurance. I only wish that I could get the overdraft protection sooner. Every direct deposit is $396 and I can never reach it - I’m $6.00 away from it.

I’ve had NetSpend for a long time because it was easy and recently switched to NetSpend Elite through ACE check cashing. But then I noticed that sometimes, it takes out an extra dollar which didn’t happen before. When something’s $2.16, it comes out to $3.16. Why does it do that?

I was getting a job and needed somewhere for my paycheck to go since they weren't going to issue paper paychecks so I got NetSpend. I always get the money two days before the actual pay day. The biggest benefit is that in a lot of places where I go, I don't like to carry a lot of cash because people will ask you for money and if you say, "I don't have any money," it is true. One time I lost my card and I was able to call right away and get it replaced within a week and that was a convenience. I love NetSpend.

NetSpend seemed like a good solution rather than using a regular bank. However, I’ve had a very unsatisfactory experience with the way it all works. I was getting my paychecks two days earlier but I couldn’t receive texts because they don’t text on the Viaero system. When I called with problems a couple of times, they wanted to shut the card off which froze all my money. What am I supposed to do until they finally send me another card? Luckily, a friend of mine had a NetSpend card at that time so I was able to transfer the money to her and shut the card off. But I still have not received my new card from them. When you called customer service, they were very hard to understand. I’m not too happy with them. There were a few good points but they didn’t outweigh the bad.

With my NetSpend card, I like that I can go online and set a certain amount to be put back in my savings every month and I can always add to it. Also, I’m an online shopper, and I need my card pretty regularly. I’ve been with them since 2009, and I’ve had problems on occasion, like the purchase that came up that I know I didn’t make but the customer service reps were very nice, prompt, helpful and got it resolved and taken care of lickety-split. NetSpend has been good to me. I like the people, and in fact, I’ve tried to get other people to get NetSpend because I really like how it’s set up for me. It works great for me and I wish I could get some other people to get into it too.

I been trying to login to my NetSpend account and it won't let me. Says my username and password are incorrect. I know my information is correct therefore I know the website is not working properly. This issue needs to be fixed immediately.

Was with them from the start and made them a lot of money throughout the years. Now due to 3 or 4 times screwing up my account I'm changing to a different card and closing my account. Customer service is in the crappier now that they're with Western Union. Too bad. I used to love this card and recommended it to a lot of people. No more though...

My friend told me about NetSpend which I've had a pleasant experience with so far. Everything is loaded to my NetSpend card so I use it for everyday use, like paying bills or making online purchases, which became very convenient. Personal information is secure on the card and I love the incentives I get at the end of the month. The NetSpend team has been friendly as well.

I use my NetSpend card all the time and I'm very happy with it. Since having it, I don’t have to write a check and I can’t bounce one. Their customer service has helped me really well. When I had a problem, they solved it right then and there.

I was looking for a prepaid option and NetSpend came up and seemed like it would work for my needs. Last year I canceled my card. But I was flowing $70,000 plus a year through the card and after a couple of issues I had, it infuriated me and I will refuse to ever use them again for anything. It was very difficult to get anybody on the telephone over the five plus years that I used them. I had issue, my bank had issues, so it was not very easy to use from a customer service standpoint. But, as far as loading the card and getting notifications on transactions, that was easy. It was really on the customer service side that they really failed. They were also using some outsourced call centers so there were some language barriers as well. When I did wish to cancel and I had asked to speak to somebody, I never got any resolution to my problem.

I’ve been with NetSpend for a really long time. I can have funds deposited on my card, which has been helpful and convenient for me especially since my credit wasn’t that great and so in order to pay bills, I would have to deposit. I don’t have a lot of problems with NetSpend. Everything seems to work well. It was better than Western Union at one point because I was expecting a deposit and something went wrong with Western Union's system. This hasn’t happened to me with NetSpend. But I do have a Western Union/NetSpend card combined now.

Since I don’t like bank permits, I contacted NetSpend and my experience with them has been wonderful. I use their direct deposit option, and the process is simple. The people at NetSpend have been good at taking care of any issues I come across. I recommend them to a lot of friends.

I couldn’t maintain the balance with the type of checking account I had because I had to get my disability retirement check which is the only income I have coming in each month and that’s where my expenses are taken from. I wanted to go with one that wasn’t as much of a hassle and NetSpend happened to be the one. They have been my bank for seven years now and I’ve not had any trouble at all since I’ve been with them.

I will recommend Netspend. Customer service people have always been courteous and nice and I never experienced anything bad with them. I like the alert that lets me know when the money has reached my card. It's also very convenient that I'm able to pay bills and stuff online. The only issue is the fee. If I go to an ATM to get a certain amount of cash, I would get charged. I didn’t know that’s what it does.

I love the consideration given me in all you do for me at NetSpend. The insurance for my children if I were to die, the prompt deposit in my account, early so as to beat the crowds and not be subject to robbery. Also my stress free banking that does not overdraw funds. Thanks a million.

On July of 2015 1500.00 was transferred from my account and I was able to track thru customer service where the money was being spent. At one point it was down to approx 581.00. So I asked NetSpend to stop the card. It was not done therefore I never got anything back and NetSpend cancelled my account making it difficult to solve this matter. Well now it 10 months later and I want satisfaction.

I've been with NetSpend for a few years and it's pretty good. It's not that I don’t like their services. It's just that their interest rate and a couple of fees that’s a little too high when it comes to making personal loans. And I've decided to have my account moved to another bank but I'm not gonna let them go. I'd like to still use their services. I've been well-pleased with all of them and very happy. Being on disability, I hate leaving because of that because now I'm gonna have to wait a whole extra week before I have access to my money deposited by the Department of Treasury.

I have been using NetSpend for 6 years. Before, it was a little more difficult to put money in but now, if you run out of money, you can go anywhere and immediately they'll reload it. The access to reload is a lot faster than any of the cards and that's definitely a plus. If I would have more money, I could use the card more. I love the way NetSpend keeps track of everything. I can spend something now and I immediately get messages. Customer service has been awesome. I'm satisfied with everything. The online purchases are easy. The problem that I have seen is paying bills because I have to use Western Union and that makes it a little more difficult to do. If they make that feature easier, I would use everything from that account.

I went to a Moneybox years ago where they explained NetSpend to me and I tried it. I was looking for a new form for direct deposit and I was having issues with banks. I wanted to try something different. I do a lot of my finance management online to balance what I've spent my money on. I don’t have to directly go into a store. They keep me organized.

I have lousy credit and I can't get a bank account from a brick-and-mortar bank so I got NetSpend which looks better. I got their rewards and if I overdraft, they give me a chance to get the money into the bank, which unfortunately never happens, but I'd rather pay the overdraft fees and have what I need to have gas in the car rather than watching around the last week of the month not being able to get to any of my doctor’s appointments. It's also very convenient to use the card in paying bills or purchasing items online.

Love my card. I like how it works.

I joined NetSpend some years back, I can honestly tell you they are GREAT! I have recommended them to several and we all are very pleased with their service.

I liked the convenience of getting my check early and not being held by any overdue fees. However, my experience with NetSpend hasn’t been the best. My card was to be expedited because there was a fraudulent purchase made. Everyone that I've talked to wasn't able to give me an efficient answer regarding my money and other options to have access to it. Also, I got in contact with a lot of foreigners with very distinct accents that I couldn’t understand. It took five days for me to get my next card and so that was five days without access to my money, which was very upsetting to me. I also had some bills that came about around that time.

Definitely useful when you need some quick cash, thanks so much!!

My brother had NetSpend and he suggested it to me so I started using it. NetSpend sends me alerts on my phone when I use any money off of my account and it's been able to tell me how much money I have and what money that I don’t have to spend on different things. I can also get cash back on places where I go, and every time I go into places like Starbucks or Red Lobster and pay with my card, they’ll give me a percentage back off of what I used off of my card. The money that I get each month comes on my card through direct deposit and it's easy. Even the reload option or when I get a check is easy to do because it doesn't require you to do a whole lot of stuff.

The 10 years that I've been with NetSpend were awesome, but my recent experience with them was horrible. I've been trying to order an additional debit card since January, and I continue to get the runaround. When speaking with customer service about it, there's a language barrier and they don’t understand what the issue is. They say they're sorry and they’ll take care of it, but it hasn’t been taken care of. I've also escalated to multiple managers for nothing. However, NetSpend is easy to use like any other card. I'm able to monitor my expenses online or get the text message that shows me how much money I've spent. I'm not able to overdraft so that’s a good thing too.

I am really happy with my NetSpend card and benefits. Is it possible to get customer service reps that speak better English? It's very annoying trying to explain something to someone that does not have the English language skills. The reps that I have spoken were all great people and helped with problems, but it would of been a lot shorter phone call if I did not have to repeat problem over and over again. Thank you.

I like the idea of the way NetSpend was set up, which was not like a regular bank. Managing my finances has been a lot better as far as the overdraft protection. Also, if I use the card inside the stores, I get rewards. It's very convenient and I haven't had an issue. Their guys have all been good too.

Cannot use card out state. Big inconvenience.

I lost my social services security card and I had to pay my rent. So, I went to Ace Cashing and their rep told me that the card was through NetSpend. I got one and I'm now able to use it to pay bills or make online purchases which is very easy. I load more frequently, too.

Somehow my account was hacked. I lost my money. Netspend replaced most of it. I'm homeless with two boys. Netspend put 1400.00 on my card and took it back in minutes. I cried and pleaded for my money but I never received it back. It would have helped.

I been using NetSpend for over 3 years already. I'm a Premier member, I am charged a small monthly fee and it is great as a secondary Bank, Debit Card with MasterCard privileges and a Checking account attached with it and Routing Number. Thank you NetSpend.

I had disputed a large amount that was taken from off my card that I did not authorize. They had me wait 10 days to tell me they would not credit my account then closed my account without me asking them to...and sent me a check for the remaining balance. I would never in my life ever get another NetSpend card. I called a Better Business Bureau on them.

Every is ok.

The representative was courteous, knowledgeable and very helpful in resolving the issue.

I was interested in having my direct deposit go through NetSpend. They do a lot of things that are helpful. I now load my bank account a few days earlier and get a lot of stuff done before the 1st or the 3rd. Their customer service and overdraft protection are helpful. It's the same if I have to a file dispute. They respect their customers and keep them aware that that’s their money and not the bank’s. They don’t make anything super difficult, they don’t cram and they don’t put a whole lot of charges and fees in there. They do their job. There's good faith and I would recommend NetSpend to a friend.

I use this card more when I travel. It's been so helpful in airports. Thanks for having my wallet first team. I make sure I have it in my travel list. I recommend to every one in this world.

I love having my NetSpend account! It is great to receive my deposit a few days early since two of my bills are due before the 1st of each month. I also like the $10 overdraft protection. I have made use of it and it certainly is convenient if needed. Also I can't even count how much money I save in ATM fees by paying one monthly amount. I take cash out at stores when needed and I love not making ATMs rich anymore!

I have been with NetSpend since 2008 and I am very pleased. I have recommended NetSpend to family and friends. When I have an issue, customer service is always helpful.

I have been pleased with your services.

NetSpend is great. Don't worry about banks fees. Customer service is awesome.

I'm unemployed right now and I have all my benefits coming into my NetSpend card. I have my money direct deposit and have it automatically coming out. I get my money quicker and my benefits two days before I'm supposed to. I used to have problems paying my bills on time. I can pay my bills or purchase online from the convenience of my home or my cell phone. It's easy for me. I also like the little cards that they have, the breast cancer one. The NetSpend team is very polite, courteous. When you come in the store, they're always smiling. It's a good atmosphere and makes you want to come. Even when I call, they're always so zippy and make you smile when you have a bad day. I'm thankful that they came up with NetSpend. Continue to do what they're doing and don't change anything.

Great Visa card with text messages with every transaction.

Even when there is a line, they acknowledge they will be with you as soon as possible. New trainees are taught every step of the way. Familiar faces is nice.

I love to have my NetSpend card. I love the fact that I can get paid two days earlier with direct deposit. I love the overdraft and I love the overdraft protection that I can overdraft on my card when I need extra cash, but since this is a brand new year and this is 2016 I think you need to add $200 overdraft for people that have direct deposit, a program that we can get loans that can help build my credit, and that NetSpend have their own credit card.

I was at a check cashing place in Colorado ten years ago and I noticed that they had the advertisements for the card. And then I’ve been a customer of NetSpend since then. There were checking and savings and that was beneficial because I can move some money from the checking right into the savings account. Everything was easy and I was paid a day earlier. Federal funds were deposited and it was nice. The direct deposit option is what I used. Also, their team was always friendly. I had to call several times because I was hearing different things from different customer service reps. I wasn’t very clear on how to proceed with the situation until I got to speak with someone who really took the time to explain everything to me.

I have been with NetSpend for 5 yrs. You get your check a day ahead and it give you credit.

I love NetSpend.

I have been with Netspend over 7 years now and I have enjoyed using them. I have had many friends try and get me to switch to other prepaid cards. And I tell them no because when I have an issue or problem like losing my card or other thing all I have to do is call up netspend and within 24 hours the issue is resolved. I have and will keep telling people about NetSpend and I will also continue to use them. Thank you netspend for being here.

I enjoy the many different things that you may use your card for and easy transactions. I appreciate the accuracy of direct deposit which is a great benefit especially if you're late on bills. I recommend this card to anyone who enjoys monitoring your account everyday.

This is the best card out there so far, I had this card for over 3 yrs now. And I would not trade it at all. You have overdraft protections when you needed it. No other card offer this. And you know exact when you are going to get paid, you get a text alert. And you always have control of your money.

The card is easy to use & I love that there is a $10.00 overdraft.

I enjoy my NetSpend card. My credit isn't so great but in a world where you need a credit card it has enabled me to have a gym membership and pay my bills rapidly. Thank you NetSpend for helping us who have made mistakes and have no credit but now are trying to be responsible.

NetSpend has been a lifesaver for me. Their ease of transactions, customer service, and security are above par and very friendly. Their online account information is very organized and easy to follow. Reloading the card is easy and stress-free. I would highly recommend NetSpend to anyone looking to have a debit card.

Service is great and yes I would recommend your services to other customers.

"NetSpend" is the BEST card out there! It lets me know immediately the purchase made and the balance on my phone. When I called asking for a card for my husband it was done and sent. "Netspend" is the only one I trust. Others I have tried were filled with problems, even the simple things they could not handle. Thank you NetSpend.

At a time when I had lost my job after 7 yrs to add insult to injury BOA also canceled my checking account. After 6 months of no job & no account, I researched & found Western Union prepaid card, the best thing that has ever happened to me! It's very easy to use & I direct deposit my pay check. I wish I could do some bill paying using the routing number like a regular checking acct, but I have gotten used to just buying money orders or calling & doing phone payments.

I do like using my card to do thing.

I had an occurrence that had to do with my account. Someone or company was trying to get money out of my account...NetSpend busted them from their fraudulent ways and kept my account safe. My experience with NetSpend continues to be above reproach. My intent is to remain faithful to them in the handling of my monetary affairs. They score extremely high with me. Thanks more than a million.

I have had NetSpend since 2013. I originally selected the account due to having previous banking issues & not being able to apply at a credit union which would allow me to receive my payroll 1-2 days earlier. By the end of 2014 I had my personal affairs in order & obtained a traditional banking account. However, I've had a better customer experience with NetSpend than I've had with the well known bankers of my traditional account. Due to such I continue to use NetSpend as my primary account & the traditional account as a secondary. I thoroughly enjoy the features NetSpend has: Being able to see what I spend & where I've spent it instantly via text, the $100 overdraft, & being paid two days earlier is a life saver. I would recommend NetSpend to anyone but especially those who have had a rough go of it & need a second chance.

I love NetSpend. I can pay bills online all in one day. I don't have to stand in line on pay day. Love they text every time my card is used. I know at all times what my balance is.

Really Satisfied!!? NetSpend really means what it preaches when it comes to Customer Service. Took care of my account when a company withdrew money without my consent. Thank you NETSPEND!!?

Purchase losses with NetSpend, major waste of time and money! Bought the card w/ 100$ loaded on it. Registering the card took two phone calls having to speak with thick accents from another country. On the second call I was told that more money can be loaded onto the NetSpend card from PayPal. It took a third phone call where I explained the card was just purchased, and their rep walked me through in loading 150$ from my PayPal account to NetSpend, which was transferred while on the phone using my laptop. Believing that 250$ total was loaded into NetSpend I made a number of internet purchases well over the initial 100$. What happened next was UNBELIEVABLE.

They close my account without any and here it is, the 12th of the month and I still has not receive my paycheck. They put me bind.

You guys are hey awesome company. I had a great experience with you guys.

Very happy with my NetSpend card. Overdraft protection allows me to kind of get myself out of tight situations due to mismanagement or short notice stuff, really love this account. 5 years now!

All I can say at this point is that my staled card has never let me down. The is my primary card and the one that I use the most.

My experience with NetSpend has been good. I been with NetSpend for 3 yrs. If l have a problem the CS people helps me with any solutions. If one can't help ask for another CS person. All is good. My husband now has a account. Lol.

I was very dissatisfied with your service because someone hacked into my account and transferred money out my account to another account. I had asked you guys several months ago to put a block on during any transfers off my card. However because of this I was told that I could no longer be a customer of you all after being your customer for over 3 years. I was very upset and told my friends to cancel any cards they had with you guys.

NetSpend is very convenient for me as I am a shut in. I also think the $1.00 service charge for using it on my purchases is more than reasonable. Thank you. I use my card for facebook games as well as Netflix and clothing purchases. Sometimes I have to use it for getting points on some of my sisters' games, too. LOL.

I have 3 other cards that I have direct deposit on and I have the $5 plan on them. I still get charged $1 every time I use it. So I'm thinking to get other cards for my deposit.

I am pleased with Netspend services. I became a member in 2014 and still here!!!

NetSpend has allowed me the freedom of credit card usage without credit card guidelines. The Debit Card account NetSpend has provided me for more than 10 years allows my income to be managed with no hassle through direct deposit. The customer service department has also been very professional and committed to service. Thank You.

I have been a NetSpend cardholder for the past 5 years. I currently have three cards. With direct deposits and monthly statements, NetSpend is cost-effective and easy to use and an excellent tool for money management. I have and will continue to recommend NetSpend in the future.

I have saved so and the cash-back rewards are amazing. I even get my direct deposit two days ahead of schedule. I love NetSpend.

I'm on SSA and to be able to get my money a little bit earlier than others, helps me to keep my bills up-to-date and by being able to do that it helps my credit. Plus when I need to get help for something it's great service...

I never had a problem with getting my money with NetSpend.

I like thousands of others was curious about trying a psychic reading. I agreed to pay only 40$ for the reading, but when I got my bill I had been charged 1,200.00. NetSpend worked to get the facts and refunded my money!! Thank so much, a lesson learned.

Netspend is the only one I found to not give a hassle on international transactions even though you have to pay a small fee to do so.

Their service sucks, too many fees, and lousy website.

Great value, great services all etc, good company etc, recommend NetSpend cards the purpose NetSpend cards and all.

Service is good. I have no complaints. Get up the good work.

I have been very happy with NetSpend. The customer service is okay.

I never received my card.

In attempting to rebuild my credit, I needed a credit card and NetSpend has been incredible!!

Enjoy NetSpend. They have been with me for 3 years.

I love NetSpend!! It has helped me stay on budget and keeps track of all of my transactions!! When I had a dispute with the company that I used to work for, I found an error in their creative accounting, NetSpend mailed me a copy of all of my transactions from the beginning of the year to present day and I was able to not only correct them, I was able to make sure that company didn't practice their creative accounting with any other employee!!

I love my pre-paid Netspend card! Funds are available earlier than traditional debit cards and any dispute I ever have had is resolved quickly and fairly. Customer Service agents are always helpful. I have recommended family members and friends to use NetSpend.

I love my card - it's accurate, customer services very helpful. No issues. No complaints. I will recommend to friends.

I've been with this company since 2008 if I am not mistaken, because it's been quite some time now. Let me say that Netspend makes it super easy to do business and whenever a discrepancy or question of where your monies was lost or compromised, they will work for you. I can say for over the course of being with them I've had perhaps 2 which one was my miscalculation. Nevertheless, they are on YOUR SIDE! Awesome company!

I had an employee that was constantly needing money sent to him via MoneyGram or Western Union. This was inconvenient and expensive. One day I saw the NetSpend card at a retailer and read up on it. What it did for me was allowed me an opportunity to pay that employee's expense that he needed money for on any given day via online services and I didn't even have to leave the office anymore. Also, it seemed to not only be less expensive per transaction for fees, but I think he was requesting more than he needed all of the time and this stopped him from doing that. It was a huge time and expense saver for me. Now I feel more comfortable with helping an employee out and not having my bank account exposed doing it! I LOVE NetSpend!

Thanks for being so helpful to me and people like us when we needed help with such as the NetSpend card so keep up the great work guys!!!

I like the early access to my money. The knowledge of what is happening with my account by the customer service reps are to be commended. Overall I have enjoyed my account with NetSpend.

I acquired the NetSpend card when I filed my income taxes, but later on, I knew I only had like $3.00 in my account, so I didn't use it at all. One day I just figured I'd call and find out what my balance was, & to my surprise, I had more than what I thought I had! Evidently NetSpend gave me money back for using my card!! Completely surprised me!! I was very happy!!!

I am very happy to have been a customer for the past 8 years. Why? Great customer service, live help when needed. I feel the company really cares about their customers.

Very great bank and people.

NetSpend didn't refund my money after I was a victim of fraud. My card was used cross seas in another country. They treated me like crap.

I love NetSpend. It gives me updates and informs me whenever there is a transaction being posted on my account. It send me text message when a deposit come in & balance on the account.

I had placed a order online and I played with my card and it charged me twice and then the card company said that they could not reimburse me cause it had already charge my card. Then I had an overdraft. I had to pay on the count of the card company, but I'm still with you all and I'm much happier.

I think that NetSpend did a great job about a purchase that someone was trying make. They called me up and asked if I was trying to make a purchase in another state. They cancelled may card and sent another one, and made sure my money was still there. I didn't expect that from a prepaid card company. I have told my friends, band, family about them. Keep up the great job.

NetSpend bank is the best company. I have the product - excellent and associate too. Thanks so much.

I am very pleased with the card knowing the fact that I can get my money two days in advance from my payday. Instead of waiting payday to pay my bills I can pay them earlier. Excellent card.

I love my Netspend card. The customer service is outstanding. My issues always are promptly resolved. I recommend this to many of my co-workers.

I am happy with Netspend and would recommend them to my friends and family.

I was promised that I qualify for the $10 overdraft credit and I receive a direct deposit every two weeks and I get India who never understands me and shockingly the overdraft credit doesn't work.

Modern. It has been there when we needed it.

NetSpend is ok. The reason I say just ok is because it's actually costly to use Netspend, $1.00 for each transaction. I have paypal and monthly maintenance fee which is great. There is no charge to use my card. I like that. PayPal is a good.

So much easier on payday. Don't have to wait for the mailman go cash check & pay bills. Now I just wake up & receive notification that my bills are paid thru automated deduction... Thanks BRINK'S*/NETSPEND* for making my hectic life a little easier...

I had a previous pay card in my job through NetSpend. I was looking for another one after I left that job since I’m not a fan of bank accounts. I found the NetSpend Western Union card online and it was the best of both worlds for me because my parents live far away from me. They like to send me money and I wasn’t always near a Western Union. They send me money directly to my card or I could send them money directly from my card. That was helpful. Their direct deposit is easy. I give them the routing number and then they send it to me. In the beginning, they used to make the money available in two or three business days earlier. But now, it’s been coming right on time, which isn’t too bad.

They help me in every other way. They back me up on charge that was fraud and quickly credit back to me. Thanks.

$60.95 also $5.00 was taken off my card without my permission. I've called to have it put back from US Coach. It has not been put back. This is horrible! I want my money back.

When I wasn't able to get a bank account, I got a NetSpend card in order to have a card to rent a car. When I was able to do, I started using my card everything else. I pay my bills, order things online, and I love my NetSpend card.

It's so easy to transfer money. You get it automatically if you're in a bind.

I love having the Netspend card. It gave me the option to be charged $1.00 per transaction instead of being charged a monthly. I'm notified via text for each money load or when I need to check my balance. The best reloadable card that I have used or purchased.

I love NetSpend, the best card ever. My benefits are deposited every month. Yeaaaaa NetSpend.

This PayPal prepaid card has given dlna the opportunity to receive my funds immediately when selling items on eBay. It's a great card overall however I would enjoy it more if they allowed a small credit line for those of us with bad credit.

I just don't like the amount they take for overdraft fees. Or the time frame to pay it back.

Love the service.

Great card. Love to pay my bills on time - with Brink's prepaid card, I can.

I wouldn't never recommend this card to any of my Friends due to every time you swipe they charge you. You call they charge you, credit they charge you. The fees are terrible. Never again. Once I get my paycheck switched to my account I will use Netspend.

I have had my NetSpend Card now for about 2 or 3 years. For about 10.00 month I get a text message of every transaction and where the funds were spent. So when I use my card to buy gas outside at the pump and put 15.00 of fuel in and get a text from Netspend that I just spent 50.00. This is how I found out they hold a deposit for a while, nothing is on the pump about this. So yes, I do love, love, love my NetSpend Card. :) It took me 4 or 5 tries to get set up on mobile deposit, but now it's working.

I love being a part of NetSpend. You guys are very appreciated.

I love customer service and how fast and easy it is to see my account and information.

I feel this card protects my money more securely than a bank debit card. If my number is hacked while buying online, I will only lose the small amount I maintain on my card versus the bank card and my full bank account. I had the situation where I found someone charging an item on my card. Elite quickly cancelled my card so there wouldn't be more charges and issued me a new card. Best to be safe than etc...Thanks!

I have this protection plan. I called to make sure I can use the protection plan and the first person I spoke with said I could then when I went into the store to try to use it it wouldn't let me. So I called back and spoke another person. Said I couldn't, I had to have a $500 direct deposit before I could use it spending. I'm very unhappy with it and I was embarrassed.

Rep was very friendly as always in helping activate my new card and answer my questions.

I had no issues at all. Customer services are great. They resolve all the issues I had in the past. I been over a year with my card and I love it. Have no complaints.

NETSPEND is a good credit or debit card. But never lie about us NETSPEND cardholders that we can get our money two days faster. If you guys are going to do that at least bend the FDIC (biggest crooks they are) rules. Push to change the rules.

You only allowed one for 85 and I think that's nice of you but sometimes you need more than that or right before. I get paid. Says I'm supposed to get paid 2 day early. I get paid the day before pay day and it only when they deposit my check into my account that's not early. That's on time.

I have had a mostly good experience with Netspend. Every dispute that I have had has been solved within a decent amount of time. My only real issue is that their app is not compatible with Android phones. I also like that I get paid a day earlier than almost all of my coworkers. It also can be used everywhere. Normal visa debit cards can be used.

I am very greatful for NetSpend. Chase stopped doing business with U.S. Treasury & I was unsure what bank to turn to but I found out that MetaBank/NetSpend was able to be my new bank & I have been very grateful since! Thank you NetSpend.

I am satisfied with the notifications I receive and the deposits being added on time. But I am not satisfied with the rewards program! I have had my card for almost a year, and have contacted customer service numerous times about why I am not receiving any offers. I know I am eligible for many different types of rewards. Yet am not receiving them. I have been told the problem would be resolved and it still has not.

I have been a cardholder for a very long time. When I have a question or problem there is always someone there to help me. More important they speak English and I understand what they say. The last time I had a problem I spoke with Brian. Unfortunately I don't know his last name since I'm old and it takes me a long time to understand. Brian was extremely patient. I will continue to use NetSpend for a long time.

I love my NetSpend account and features. I get my account balance via email every time a transaction occurs and I just love it. I recommend it to any and everybody.