Green Dot Prepaid Cards Reviews

Using Green Dot to pay online has worked out great. I like that I can store things away and not have things that call themselves subscriptions take money from my account without my permission, so I'm able to protect my money. I've been having an automatic draft put in my account and for what seems to be a new bank, they are doing a good job, especially for an electronic-based thing.

First of all straight trash. I pay 9.99 a month and don't even get my check early. They pay me on my payday and also asap direct deposit is straight fake and **. I'm waiting on 200 dollar deposit to show that Jackson Hewitt advance me normally. I would had if I use my America Express Serve card but Green Dot going to make me wait 3 ** days now so yeah done with this crap card. Straight rip off.

I needed a prepaid card but by the time that it came in the mail, I didn’t end up needing it so I just put it in my wallet. Then, I ended up getting my job and getting direct deposit using my Green Dot card. It also has a stash on the app like a safe box. I could put money in there so I don’t end up spending it. So, if I swipe and it was a $50 purchase and I only have $20 in my card, it’ll decline it even though I have the other $30 in my stash box. I like it. And as for the direct deposit, I get them a day early.

I bought the Green Dot card by accident. I was looking for a prepaid Visa card and I thought it was the same card, but it wasn't. I've been using it for two years now and I need it to get my paycheck. It takes two days to get my direct deposit. But it doesn't let me pull off more than 300 per day. For online purchases or paying bills, the card is easy to use.

I can't believe I am writing this review. I have NEVER had a problem until today. My DD did not hit and I asked what was going on. I was told it was delayed but could not tell me why. I asked when I will receive my money and was told "sometime today". Mind you, I am sitting in the doctor's office and can't pay. I understand that things happened but to tell someone who is waiting on their money that it will be received "sometime today" is unacceptable. TERRIBLE CUSTOMER SERVICE.

Good morning. I really don't have to much bad to say about the card. Considering the fact that we are given our dd up to 2 days early. Except this morning was really crazy I had to contact the 24/7 support to find out there was a delay going on with the dd. I just wish they would have better communication with its customers especially when it come to something like delays. I mean a mass email or text to everyone would be nice. When I spoke with they still couldn't give me a answer on when the issues will be resolved.

Green Dot bank card was suppose to asap deposit my check two days ahead of time. It is now going on three with no money. I'm missing work and school because I have no gas money. Completely unacceptable, very dissatisfied at the service.

Good but lacks in customer service and consistency. Great card for banking other than the lack of being able to contact customer service except through text, and inconsistency in deposit times. Sometimes my check is available at 4 am. Sometimes not until 10 am so you can’t make plans accordingly due to unreliable timing. The 400$ withdrawal is too low and has caused me to have to jump through hoops to pay my rent.

Most of my friends on Facebook had Green Dot and I always got these pop advertisements. So, I tried it out. I was using it to pay bills and stuff. I had my direct deposit going there, which I got a day earlier. But then I had to switch it over to the credit union. I switched my direct deposit is because I'm a veteran and I'm getting a VA loan, so I had to go to Navy Federal Credit Union to do that. If I didn't have to do that, then I never would have switched it. Nevertheless, whenever I have spare cash, I still load it. Then I use it for when I do my FanDuel or if I pay and buy something. The reload of it is fine.

I love my Green Dot card. It’s the best thing ever. I used my green dot card from home and ordered all my Christmas gifts. And also pay my electric bill and I pay my two daughters' phone bills and send money to my other 3 kids. It’s absolutely wonderful. Couldn’t ask for any thing better.

I wrote a review yesterday complaining about my customer service experience and a misunderstanding regarding the monthly service fee. I was pleasantly surprised to receive a prompt response in the form of a phone call from corporate. The man was friendly and took the time to explain my issue thoroughly. While I am unhappy about the miscommunication previously, I am very happy to know that my concerns were heard and acknowledged.

The "chat" people are rude and are not helpful at all. Should have known when the inserted instructions in the package were like a prescription warning label. BE WARNED!!!!! Filed complaint w/ BBB try to get my money back.

Updated on 12/18/2019: So, after Green Dot “blocking” any and all access to my card for a total of approximately 7 calendar days I finally receive a call back from their corporate office. What they say to me is that they need yet another receipt from me proving a credit to my account. I’ve already sent them 3 receipts, my state ID, as well as my Social Security card and apparently those aren’t good enough. I have literally spent 6-8+ hours trying to gain access to $ that is mine to begin with. This is absurd. The corporate reps phone call did give me a glimmer of hope on getting me my money though. We’ll see....Fingers crossed.

A few weeks ago I noticed 3 transactions made from my account adding up to over $700 that I did not make. I took direct action and called the number I was told to call but I was unable to get ahold of an actual person so I took a different route by filing a dispute form online only to wait for what seemed like 2 weeks for it to be resolved only to be told that my dispute was denied. I did not make those transactions and I'm considering taking legal action against Green Dot Bank for not giving me my hard earned money that was stolen from me back.

My direct deposit goes into my Green Dot early and it is good. Walmart is close as a reload location, too.

I use my Green Dot Prepaid card as an extra credit card for different purposes. So far, it has been easy to use.

I had NetSpend and I ended up going with Green Dot. It is aweseom and I prefer it. I use it to pay bills and make online purchases. I also did direct deposit, but I'm at the middle of rebuilding my score, so I'm mostly going with traditional banking now.

So I've had the Turbo prepaid card for 10 months. The only good thing about this card is that you receive your money sooner than your pay date. I had three or four fraudulent charges on my card near the holidays and this was the first time this has ever happened to me in my life. I reported the charges and I was told I would receive a refund. Then week later I was told they decided not to refund me my money back and they had no further information for me. The charges were in Florida and I live in Virginia. I don't know why or how they would decide it's ok for me to be robbed and I'm a single mom. Every dollar counts. I will never use this bank service again.

I am happy that Green Dot reached out to me and explained to me that they are not the one's responsible for iLottery's conduct.

I have tried to purchase and load two different Green Dot cards and one does not work AT ALL. The other said it will only work in person at a store/vendor. I tried to email to get my money back and my emails are coming back REJECTED. I verified the email address four times! This is ridiculous! I was going to use direct deposit for my account but NEVER would I trust your company with my money again! Now I have $900 tied up and can't get to it! What the heck is going on?!!! I WANT MY MONEY BACK OR THE CARDS TO WORK NOW!

When I first sign up 7 months ago...Green Dot advertised a cash back rewards for this particular card for up to $250 cash back for purchases made within 12 months. The monthly fee is 9.95/month for this card program. As of December 1st, 2019 I accrued close to $170 cash back for 7 months as tracked by GreenDot and displayed on my account online. Upon checking it today it’s now displayed I only have $77 cash back thus far for 7 months of 12. I immediately contact GreenDot and now the representative said GDot only offer up to 100 now! Is this even legal for GreenDot to do? They took my money every month for the last 7 months for the fees to use this card and now they will not honor their end of the agreement! Scammed me out of my cashback rewards money of $170 thus far!

I ordered a replacement card on 11/19/2019. They charged me a $5 replacement card fee. I was told it would take 7 business days. I did not receive it before Thanksgiving. Me and family did not have food to eat. I called them on Black Friday because it still had not come. They showed it had been delivered. I waited until Monday thinking it was just slow mail because of the holidays. Monday came - still no card.

I was very surprised but happy that the issue was resolved and I did receive my new card they very next day after talking to all those people and therefore I would give them a 4 star rating because of the little bit it took to get through all those people to get the right result.

GreenDot has closed my account with my money in it. Give me my money! This has been going on since I've had this card. Ridiculous!!!! May I get what's mine please? I have continued to contact the CEO. WAITING ON A RESPONSE.

I've really had no bad experience with my Visa card. I bought the GreenDot card when my regular bank account visa card got hacked into, so I was told to buy a reload card when I travel, which I travel a lot. Even though I use the card to travel it still got hacked, but it was easier getting the money refunded by Greendot than dealing with my bank. Everyone that eats in a restaurant ends up getting their card hacked. I do wish it was a different color, I don't want people to know that it's a re-load card. But all in all the card it's a great card.

Website would not allow info about how to bank transfer. Tried the app and was able to get the information. Tried talking to reps on the website chat. Was amazed at how little help these people were. I started 5 chats. This fifth person gave me a case number. The next day Green Dot called. When I answered I tried to explain that this card is for my son who has autism. I told this person that he doesn't talk on the phone but we could get him to confirm his SS. Yes he's an adult but his communication is poor. I monitor the card for him. I want to transfer money from my account on to the card with his name on it so he can purchase things online. I said she would have to talk to me. She seemed confused but asked him to authorize that could talk for him. So I said ok and we were waiting for her to ask him to authorize this very thing.

I purchased my Green Dot Visa card at a local Walmart in Plano, TX the day before Thanksgiving. I had the customer service rep at Walmart Load my card and afterwards, I stood their to try and activate it because it was my first time. Well, after 30 minutes it still would not activate. I left and allowed a few hours and tried again. Still didn't work. I went back to Walmart and they told me it was out of their hands and to contact Green Dot. I have tried literally over 30 times to communicate with he online chat and explain the situation and explain.

3 months ago I went ahead and got the Greendot prepaid Visa credit card. After making all payments early and paying my balance off in full each time green dot decided to put a hold on my account allowing me no access to my own money. They claim the hold is because they need bank verification. So I emailed them my bank statement. This still did not fix the problem. The most recent rep that I talked to says their system flagged my most recent payment as suspicious and would need my bank to fax them proof even tho they had no problem collecting any payment from that exact account to date. So the hold my money and I can't touch it so I decide I want to close account, they then tell me it will take 8 weeks to get my 550 dollar deposit back from my account. Horrible customer service as no one could give me a straight answer in 3 different phone calls. Do not use this company. They are a joke when it comes to doing business

Money should be available sooner when depositing and also should be taken out sooner when paying bills. Some bills don't come out right away and can take up to 3 days to deposit or withdrawal and then result in funds not being available.

I Love my Green Dot Card! The only thing I Dis-like is the $10 fee every month. But other than that, I can’t think of anything negative to say! I’ve had My Green dot card (the White one) for almost a year now, I’m looking forward to the CASH-BACK next month!!

So far, since I've Been using GreenDot savings, you guys are THE BEST DEBIT CARD EVER!! I don't have any complaints about your company. Keep it up!! I've seen that I could get my ssi money 5 days in advance. If that's true, please sign me up to that!! (smile) again, thank you for your services. HAPPY THANKSGIVING.

Green Dot has been my only checking account now going on 3 years. I have never had any issues with this company and find them to be extremely reliable and helpful. You couldnt ask for better Customer Service Agents as well. I would highly recommend GreenDot to anyone needing this type of checking debit account.

I love this card. It is convenient, no overdrafts, ever. No monthly fees, if you meet the requirements. This is my debit card / checking acct. I refuse to use a bank for a checking acct., I believe them to be complete rip-offs. My Green Dot card does it all.

There are so many better cheaper and straight forward options that won't take your money and leave you at the register unable to pay because they took most of money as soon as I lode or on my card after I already paid $ 4 service fee to load card. I spent 24 dollars to put the money on my card e. Wow I'm blown away. Never expected this and was mislead into applying for the card. I was under the impression it's like other prepaid cards from what I. Was I was told and that's was the only reason I agreed. To give Greed Dot a chance. But boy that was a lie. It's not free like other prepaid cards like PayPal. I was told the only cost was suppose to be to pay 3.95 to reload the card? 1 had. Paid 24.00 to load the card. After 4 dollars to load it I should have had 20.00 on the card.

I have no complaints other than customer service number. They need more English speaking representatives. Every time I call there is a language barrier. I have had Green Dot for some time now and that would be my only issue.

So many GREAT benefits to having a Green Dot checking account. Easy to use app, excellent customer service, and the cashback is easy to learn and benefit from! ONLY bad side I have found after YEARS of being a Green Dot account holder is that it is difficult to link up with other financial institutions. They still get a 5 star review!

I was told this card will give you your direct deposit faster. All of my coworkers that get it early from other banks have got it. I keep being told they don’t see anything. I have called over 3 times. The employer says nothing changed. My old bank posted before 11 am on Wednesday. It is 7 pm and nothing.

I'm extremely grateful for your service and the card. Your system and loading the card is very simple and has not given me one problem. I recommend it to everyone I know!! Having the card notify me of my balance and transactions via text is priceless. No one can steal from me now!!

I've been using Green Dot money cards for some time now and have never had an issue with the security or the practices of this bank. I recently opened not one but two accounts with Green Dot and frequently use the P2P feature that allows me to transfer money easily between my accounts. The reason I chose Green Dot was because of my prior money card experiences. I was then introduced to Green Dot Unlimited account where I can earn cash back and includes a high yield savings. I am extremely satisfied with my banking experience. I have also reached out through online chat to customer service and always receive friendly and helpful customer care. Thank you.

I personally found Green Dot to be very valuable and very easy to use. I honestly can't think of a single issue while using Green Dot. I especially liked how easy the mobile app was to use, how quickly transactions showed up, and how accurate my account balance was on any day of the week day or night!!!

The problem I'm having is that it takes twelve months to get the 100 dollars you save but besides that not bad at all. Need new upgrades as far as anyone or anybody being able to use your card and finger print has to be better just as well as loading checks.

I've been a GreenDot customer for years and I refuse to use any other bank. The customer service is amazing and the card features savings account. I've never had a savings account offered with a prepaid debit card. I use it for safe secure internet purchases and in my every day life.

When I signed up for Green Dot prepaid card, I didn't know what to expect, how safe it was or anything. After few months went by I saw how easier it was to use for atm withdraws purchasing online stuff. It's just a great card.

Why does this card decline so often. These under $10 purchases and card completely paid off. They lock your card for no reason. Haven’t been able to use it for a week. No pending transactions. No money owed. Just decline, decline, decline.

Trying to register your card is a nightmare. I bought it at Shop-rite and when I want to register the card it doesn't exist. There are no human to talk to for help and therefore you have to write to them and they do not answer.

Omg. I have never experienced a more thief type of prepaid card. People don’t ever use or buy cards from Green Dot. These people are here to rob us. Believe if you buy a prepaid card you will regret just like I did. These people has robbed me $60 dollars. I have money on my card and when I try to use it it says declined. Shame on you Green Dot. You guys are nothing but Thiefs!!!

I have been using GreenDot for 4 years and I have not had any issues with them at all. I love the app and how easy it is to use and the features of it. I have had one minor issue that was corrected when I called customer service. I would recommend them.

Very cheap to open an account and the monthly fees are small, but if you have more than 1000 dollars deposited in one month there are NO FEES! Green Dot also has an amazing app that lets you easily check your balance any time.

Best card option around. Hands down. Plus you can give money to other people with GreenDot with no extra cost. I'm very happy with them. You want a direct deposit this is the card for you. There is no other. Thank you greendot.

Green Dot works good for all my needs except when there is a charge that I need to dispute. They make you print off a sheet fill it out and mail it to them rather than the more conventional online submission. Other than that it works good for my direct deposit and online bill Payments etc..

I love the card. I think my only complaint would be I would like it to be easier to transfer from card to a bank account. I use it everywhere and all the time with zero trouble. It is super easy to deal with customer support if needed and would recommend it highly.

All I've had was positive experience with Green Dot, no complaints. I'm glad I've chose Green Dot for my debit card. If any of my friends or relatives ask about debit cards I highly recommend Green Dot to them because I know they will have positive experiences like I have had.

I like using Green Dot and look forward to many more years with this card... Thank you. If I had any concerns it was always handled promptly and efficiently... Again thank you again Green Dot for making banking so easy to do!!!

I have used Green Dot for years and absolutely love it! I recommend it to everyone!! Customer service is super nice and friendly. Hardly ever any issues but when and if there are, they are resolved very quickly! Great card to have!

Green Dot is amazing. I love getting my checks early. I just wish the monthly fee was cheaper and I could use my 100$ reward sooner. I would prefer GreenDot over any other mobile banking. It would also be alot better if I could actually talk with a human when I have issues rather than a computer. But overall Green Dot is Amazing.

I've had my card for about 2yrs now. Love that I can direct deposit money to my card that typically shows up 3 days earlier than my normal paycheck. Easy to do cash reloads to my card when needed, can upload checks to my card account as well using their app. I would highly recommend to anyone.

I bought this card at Walmart, it has a telephone of customer service that you have to call after your first deposit to activate the card. I call and is a system. After the input of the card they sent you to a site thru the internet. In the site your only choice is register the card by getting all your personal information including address, cellphone, Soc. Sec, birthday, email and pin number. When you read terms you would have a ton of charges for the use of it. Including a $7.95 monthly fee. After this you would have a surprise: Your Personalized NEW DEBIT CARD AND WAIT 5 TO 7 days for your card to arrive. In that way you'll get to be charge for your first month without using it. If you try not to go that way of register then you lost everything because you are lock to their purpose of hacking your money. Without register the card no access deny on every place because you need to register first.

I purchased a Green Dot MoneyPak from 7eleven for $340.00 and could never activate the card. Received error messages and after 2 hours a message that stated my card was already processed or whatever. Needed money for rent. Contacted fraud department 6 times with supporting documents of purchase and Never Ever received any kind of response till this date. But the prepaid cards are the best.

I am writing on behalf of a friend. My friend is homeless and purchased the card in order for me to add some money to it for work he did. He paid 1.95 for the card and then added $20. We then attempted to register the card and verify his information. The information could not be verified for some reason. I attempted to contact customer service to see if they could somehow manually verify the information and I was told there was nothing he could do. That he would have to use the $20 on the card and try again. A couple days later my friend said the card was declined when he tried to use it. So I logged into the account and saw a $7.95 monthly fee charged. A fee that would have been waived if I could load $1000 which I couldn't. I pleaded with them from one human to another in hopes of helping my friend and Ashley ** just closed the chat on me.

The use of this card as a destination for my bi weekly pay has been helpful in keeping me from making overdrafts and also for overspending. I have found several local venues to add money to the card if needed and also it's convenient to withdraw from the account. By registering I've been able to use the card just like any other credit card.

This is the best thing I could have done was get a GreenDot. It helps me with my family and the other day to day necessity. I feel it is one of a kind service. I would recommend it to all of my friends and family.

I really enjoy this card, I get my direct deposit on it a day early, cash back is super easy and is in my account in seconds after purchases. I can load it anywhere conveniently. Right now there is a promo for $5000 entry prize if you load your card any amount which is something great to look forward to! There has been 3 winners so far, hope I am a winner soon. I load my card as much as possible..no set amount!!! This card is literally perfect for everything, bill pay, rent, car payments, groceries, sending loved ones money or receiving money! I have zero complaints!

I am totally frustrated right now, I purchased a card to pay a bill and now my card can not be validated?? Excuse me I loaded card with 180.00. Paid 1.95 for card and cannot register it to pay the bill that needed to be paid today....also the assistant manager at the store is telling me I have to see manager in am because they cannot give me my 180.00 back. Oh no. I am pissed. Also I unable to find a number for a live person....

Very satisfied. Been using my same card for years and I love it. I get everything to one account which makes it easier to pay my bills and do online shopping. I get my income tax deposit on my card, my child support, and my pay and I especially love the vault so when I let my kids use my card they can only use what I allow.

I really enjoy using my cards for most transactions. Only thing I don’t like is having to pay to put money on my card at retailers. I understand the business aspect of it. Just wish there was an easier way to deposit money. Like why can’t I deposit at the atm I use to withdrawal. Is it because you guys don’t have that option as a business with the banks you partner with. Anyways I really do enjoy my card and can’t wait for next month when I can cash out my cash back bonus, wish I would have gotten the card when you guys were advertising unlimited cash back lol.

I have been using my Green Dot card for over 2 years and have just recently had my first real problem. After loading a MoneyPak with $495 I received an error message saying that I was over my monthly limit on that card so when I tried to load it to another card it said they detected suspicious activity and I ended up having to request a refund that will take me up to 2 weeks to receive in the mail!! I do not have money like that. That was bill money and now I am going to be in a very bad situation with 2 of my bills as I now do not have the money to pay them!! I will NEVER use any of Green Dot's services ever again!!

Purchased by accident thinking it was a gift card and then set it up with gibberish info cause I didn’t feel comfortable putting in my private info for a gift card (what I thought it was). Totally my fault on that part. However there is no way to reset this.. Was told it would take two weeks to get my refund (almost 300 dollars) and it’s been over a month since doing what I was told to get my money back. There is almost no way to reach a real person and when you do although very pleasant couldn't seem to help. Still waiting for my money.

If you're using these as a gift item, please reconsider. The card takes several arduous steps to activate, requires far too much personal information, and THEN charges 8 dollars just for the privilege of using the money that was placed on it! I lost almost 20% of the value of the card just to be able to use it, absolutely ridiculous! These stupid things are a total scam.

Love Green Dot. It's a game changer. I love that there is no overdraft fees and I am in control of my money. The only thing I don't like is bring charged $10.00 every month. Why do they charge me to use the card.

Wonderful service, get my pay check on time, pay my bill electronically, and I love the cash back at the beginning of the year. No complaints. Would be nice if there was electronic funds transfer, GreenDot account to GreenDot account, would make my life easier.

Absolutely the best card I have ever used! I love the fact you can earn cashback! This card is not only easy to load at a local Walmart but it also offers direct deposit! I would highly recommend this card to all my family and friends!

Purchase a GoBank card kit at Walmart. Put $400 on it on September 19th. Still have not been able to get my money off of it. From the get-go go to the correct website. Follow the instructions to a T. Immediately says my email is invalid. Still am trying to get my money off of this card and because of all the jumping around setup, activate, sign up, this and that and this and that. You going to happen all over the place I accidentally opened up an account which they sent me a Visa card. Will they close that account. I still not can activate the MasterCard and I am the most like really so tired of this and you can't get a hold of customer service because it's all automated and when you do get a hold of customer service it's someone from the Philippines. I mean this is like ridiculous. Okay I don't want to talk about my business in the Philippines okay and the same with a bunch of other companies here.

I have had a few difficult situations with Green Dot but y'all were amazing. And I just wanted to say thank you for everything y'all do. Just please make it to where people who have been with y'all get a bonus for being with y'all for so long.

I love my Green Dot card. I have my paychecks deposited onto it and I can keep track of my money by using the Green Dot app. It's easy to stash cash aside and I get money back at the end of the year. What more could you ask for.

I have had a great experience with Green Dot. I would recommend using them for all your needs. Professional. Accurate and have had zero problems with them. I have direct deposit and my money is always there on time.

Very happy with the experience using this card. It allows me to pay my bills online quickly and easily, and it is very versatile so I can use it anywhere. Being able to deposit a check using the camera is a very helpful feature.

Been using Green Dot for three years almost. I've never had and issue and my money is always on my card a day early. I absolutely love how user friendly the app is and I always have my balance in the palm of my hand.

You guy are awesome, very easy to use and very helpful. I just got the new card and it looks awesome. When I ask for help you answer right away and the chat is very helpful as well and I love how you can stash money very quick.

I love that they give money back in 12 months, I use it for all deposits. Better than a real bank. I'm very happy with the experience of Green Dot, it helps me pay all my Bills, and it's so useful, I'd recommend it to everyone.

Excuse me: but the truth is the truth! I purchased this Greendot pre-paid card never owned one of any kind before. At a Walgreens pharm store in Mansfield, Ohio... It was $1.95 to add money! "A one "time only fee!" that will never come again, "nor will you ever, never see, this again!" (false advertisement # 1.) I had to pay up-front at the cashier in cash only! Well I didn't have any cash on me... So she suggested I should W/D from the ATM machine... In which I asked her "how much it cost to W/D from ATM machine? She couldn't tell me... By the way the ATM is only 2ft away from her yet she doesn't (exactly know) the price to use this ATM! Yea right! It cost me $ 3.25 ATM fee to W/D just $60.00 bucks! A total of $63.25. I'm on a (limited income) and to lose any of my money! is wrong to the elderly!

I have been really grateful for the GreenDot cash back.. the chance to get cash back. I believe it helps me budget my money by getting a reward. I try harder now to not go negative. Thank you so much.

Amazing service. I have not been disappointed and the yearly cash back helps a lot. Not many cards do this for you. When an issue arrives, customer service handles it efficiently and quickly. I would recommend this card to all my friends.

I ordered the Uber pay card and it was sent to the wrong address. Green dot refused to send me a new card to my new address and won’t cancel the card they sent to the wrong house because I don’t know what the address to the house I don’t live in is. So now I’m stuck in limbo and I have to empty my account every few hours to make sure no one steals my pay for the day. Not impressed and wouldn’t recommend.

I love my Green Dot card. Not only do I get my check 2 days sooner but I get cash back on everyday purchases. I only wish I would have loved to have gotten sooner. Thank you green dot for a wonderful experience. Member for life.

So I’ve had Green Dot for A while now. But just recently used it for my job to do direct deposit for my paycheck. I was suppose to get paid yesterday. I have called the company and chat with them online for the past two days. They requested a trace number. My job has even talked to a supervisor to inform them there is no trace number. I am not getting any answers on when I am getting paid. I am a single mother with kids. My rent is due along with other bills including my power bill. My landlord has informed me if he doesn’t get the money by the 5 of this month he would have to evict us for nonpayment. I would never recommended green dot to anyone especially using them for a direct deposit from your job. I have had no help in this matter from green dot. When asked for a corporate phone number or a someone that can help I get hung up on

App/website no longer has option to submit an amount and check number to write a check. My landlord only accepts checks and I have to get a money order from somewhere else now. Why still offer the option to order checks if you can't write them??

Bought a card at Rite Aid and tried to register online. They never gave me a code to my phone and NO live person to talk to and BS with your ss number. I think they're a fraud. I paid and nothing, what a scam. Going back to Rite Aid but I think they'll blow me off. I'm going to a local tv station and contact their fraud line.

Green Dot posted my direct deposit way earlier this time so I’m more than pleased. Thank You for resolving the issue. Go get a Green Dot card at Walmart!!

I really like the Green Dot bank. Everything about it is so easy. I like to be left alone a lot and they make useing this card convenient. Keep up the good work Green Dot. I have had them for about a year and they have not let me down. Payroll is especially easy.

I like having Green Dot a lot. My card functions just like a checking account, which I love. I can even have my employer direct deposit my paychecks to it. I can also do check cashing electronically with this account, which is great. There’s a lot of possibilities. And I handle all my banking on my cellphone this way. They don’t give me any hassle. And $10 a month isn’t too bad of a fee for all of that I don’t think. So that’s why I like this option.

I've had my Green Dot card for nearly a year, and have had no problems at all. I use it primarily to shop online, rent movies, the vending machine at work, or small recurring payments. Since many businesses and creditors don't accept prepaid card payments, I do have a traditional bank account. But I would Green Dot to anyone for any reason. Thank you.

The best card I've had thus far. You don't have to worry about any fees any interest. Is easy to save your money until the bar. You can always stash and unstash at any moment. You can always get notifications on transactions on your card so no one is able to use your card and you not noticed. You will always know exactly what amount was spent and how much was taking extra for holding. He always helps budget.

Great service allows you to get your money fast but the automated part can be a little long at times when just trying to get your account also having to check online every time to see how much you have left on your Card can be improved when you paid 10 dollars to get notifications thru text.

I've been using my card for a few years now and I can't find one complaint! Haven't had any issues at all! Thank you Green Dot for providing such an easy to use card! I'll most definitely will be sure to recommend...

I got my Green Dot card from my parents a couple of years ago and it's been really helpful. It's easy use and everything is perfect about it.

I love Green Dot!!! So convenient. Easy to add funds and pay bills. You can also earn cashback. Get your direct deposit up to two days early. I’ve been with Green Dot 3 years with no complaints. I also have told others about their services. It makes online shopping easier.

I am suppose to get my SSI 4 days earlier which is today. It is now 4:34 est and I still haven't received my deposit?? Also I tried to load cash free with the app at a retailer location and it was unsuccessful.

Yes I was told if I made a deposit of 25$ by 9pm October 6 that my account would be credited 25$. It's October 28 and I'm still disputing the situation. I am very unhappy with Green Dot! I no longer wants their services.

I have no problems with this card and I like that you get to earn 100 dollars back every time you use your card at stores. I like that you can up load your own money on your card. 1 thing I don't like will be that you have to pay a fee to up load money on your card. Otherwise everything else I like. So far have a great experience.

After using my Green Dot card for a while now, I prefer it over the bank here. I'm able to pay my bills with my Green Dot card. Thanks Green Dot for creating these cards. :) I also like how Green Dot gives you a chance to win money when you put money on your card.

My name is ** Smith and I absolutely love banking with Green Dot. Have never had an issue with them and I recommend Green Dot to everyone ??? Only thing I do not agree with is the monthly maintenance fee. It would be nice to get all that money back after a year instead of just the one hundred dollars though.

I had one incident with Green Dot but they fixed it really quickly. Other than that, I haven't had any issues. I do direct deposit on the card which is convenient. I don’t have to go stand in the bank and get in line to cash my check.

I love my Green Dot card and how it works. My only complaint is the monthly $7.95 fee. Sometimes I can't afford it. I am on a limited income. Otherwise I am very happy with how it works. Please review my request and I will definitely continue to use Green Dot for all my banking needs.

I love my Greendot card. With direct deposit I have access to my paycheck 2 days before payday!! I can use my card online, at the store, or the gas station with no problem!! All these benefits with no fees!! I highly recommend this prepaid card!

I have been using Green Dot for over 5 years now. I'd never had a problem until the past 4 or 5 months. It seems like the direct deposit system is flawed. The deposits are always late. I'm unable to get a "live" operator to speak with. I depend on my paychecks and payday is usually my only day off. I generally do all of my shopping while my kids are in school. The delayed deposits really mess the day up. Today I'm on vacation and have no deposit again. The first email response I received stated it was my employer. Now they respond and say it's a delayed system. How can they advertise rapid deposits 2 days early yet they can't even deposit on time?

Everything was taken care of within 3-4 hours. I had constant support from Green Dot and ConsumerAffairs and everything was resolved.

I never have any problems using my card. I have had to use customer service twice for a lost card and the people I speak with are always very helpful. I received my new cards in a timely manner and had no other hassles over it.

I have used Greendot since they started, I have always had good service. Never had a problem wih my direct deposit, the only thing that would improve the cards I have like 4. Is being able to have a routing number and acct number to pay bills that only take bank transfer.

I initially thought that this bank would be a viable option for deposit. My first and only live paper check from my new employer. I figured since I was using Green Dot for all my other payrolls to be D.Deposited. I shouldn't have much issue. Once I went thru the process of submitting my 1st live paper check from my new employer, which I waited 3 weeks to get, for mobile check deposit. Foolishly I believe that making the mobile deposit would be a breeze. Anything but, After uploading my check. I was told they would review and reach out in 2 bus. days. And not to mentioned that was almost unbearable being that I really needed/still need my funds.

I have had other bank accounts with other banks. My most recent one was a credit union. The way that it can take up to 48 hours for transactions to post, it would cause me to overdraft my account no matter how close I kept my records. So I would pay fees upon fees. However with Greendot, not only do I receive my paycheck 2 days before my co-workers, but transactions are posted within minutes so I know what I have to spend. Absolutely LOVE my GreenDot card.

Green Dot bank card has been nothing but wonderful to me! I get my check at least 1 day early and I deposit enough that I don’t have to pay the monthly charge most of the time. I will always use my Green Dot card for all transactions.

Corporation was made aware of fraudsters stealing money from other companies & having the illegal transaction deposited onto their GoBank/GreenDot accounts. Takes many day & hours of being on hold to reach an actual person & then their main concern is I sign an Indemnification Agreement. I filed a police report as the amounts attempted were over $30,000.

Good service. Only a couple of times wasn't able to access my account due to tech problems on Green Dot's end. All in all way better than any other back account I've ever had. Would like a better way to dispute transactions. It could be easier.

I have used Green Dot for 5 years. I have always gotten my paychecks early and I never experienced any issues with their service. I frequently recommend this card service to friends and family. I'm grateful to have access to my funds earlier than everyone else. Thank you.

I love GreenDot. Everything on the app works for me. Their services are great and I know I can trust GreenDot with my finances and direct deposit is always on point. Thanks GreenDot!!! I really appreciate you a lot!

This is the most terrible debit card ever, the worst customer service in the world. I have a purchase for over $3000 from a company that cancelled it the same day, 2 weeks later and the money is still pending on Green Dot's end. I've contacted both Green Dot and the purchasing company and they told me it was cancelled/even sent me a cancellation invoice when I asked for it. So why has no one from Green Dot contacted them 2 weeks later to release my money? This is ridiculous, I'll be cancelling this card as soon as my money is returned.

I am overall very happy with GreenDot. The daily balance alerts are very helpful in maintaining budgets and balances. I hope to see, as the company develops, additional features and more access to free or cheaper atm machines. I have recently had some failed purchase attempts when there was sufficient funds available, so I also hope this issue is resolved quickly.

Green Dot has been amazing! My paychecks go direct deposit and I usually get funds 2 days early. I'm able to use my debit card to pay bills online quickly and effortlessly. Filling my card from other resources is easy as well. They are the only bank I need.

Green Dot has been an awesome company to do business with and I've never really had any trouble at all with any transactions with them. Money is sent quickly and received quickly. Seamless, I'd recommend them to anyone that needs a solid online bank they can trust.

I like Green Dot. Easy to use, easy to check balance, easy to set up direct deposit. Only thing I wish is that with the cashback you have to not be negative and I've only been negative because the card charge.

Green Dot stopped giving me money back on purchase and also never gave me my 100 for the year. But fair ig because it let me use it everywhere and also has a great app. If I had any problems I could log on the app and get my problem solved right away.

I like this alternative to using a physical banking system. I love the fact that I can adjust notifications or alerts so I receive instant receipts via text as well. I haven't had any problems with the service and you get exactly what is advertised.

I bought the Green Dot card from a Giant grocery store, and the first time that I needed to put money onto it, Giant doesn’t service Green Dot cards. It was weird for me. I was like, “You guys sell the card but you don’t service it to be able to upload money onto it.” I had to go to Rite Aid to upload money onto it. Also, some places charge a different fee to upload money onto the Green Dot card. Nonetheless, Green Dot is the way that I can make payments that can’t be made by cash or online purchases. I still use the card, but I usually upload money onto it at a Rite Aid. And I still have the chance to set up direct deposit if I wanna set it up with a job.

I had just loaded my card and went out of town and stopped at Pilot and my card would only pay $5 of my purchase. Some very nice man paid the balance. I was so humiliated and embarrassed. Got in my car and called Green Dot and some bozo had transferred my money thru a pay pal account, no location or any other info. And somehow it was done using my routing number and account number. This is not how i pay, i use my card. I had to go back home and came rolling in on fumes. Not a happy camper. I did some research and come to find out Green Dot is always getting hacked, yet they say our accounts are safe. OK??? NOT apparently. Now i have to wait 10 days to get my money back. My chase would immediately put the money back and go after the culprit. Had to shut down my whole account.

I have been using this card for almost a year now with no problems until now. I need to deposit a check and have been trying for days to submit the verification for my identity. Each time it says it's unable to verify. My app is up to date. I have used a dark background and good lighting. I have called customer service sent emails and have gotten nowhere. This is beyond frustrating that I can't use this feature. I have never had any trouble with other card companies. I also have my paycheck deposited to this card monthly yet they can't seem to fix this problem to keep a customer. I will be changing to someone else.

I like that with my Green Dot card, I can look on there and see my account balance. I have it for almost a year now and I use it for purchasing and paying bills online. It's wonderful and helpful with that. I also do direct deposit and I go to reload locations. Where I’m at, I can find one anywhere, so I like it. And if anyone would be getting a prepaid debit card, I’d tell them to go to Walmart and get a Green Dot.

They charge you a fee to activate the card which is not easy, then $7.95 a month. I was given this as a gift, went to use it and it was depleted because of fees. I think it awful the these cards take advantage of people they should have more regulations about advertising these fees. Stay away.

When will you start putting the chip in the cards? It’s much easier to use when I’m out making purchases.... I would like to know sooner than later! Thank you for letting me use your card as a source of banking without the hassle! Have a good day.

We received a $200 gift for a baby shower. Registered and pulled $180 out.. Went online to check the balance $5.50!!!! Insane. This is sharking at it's finest. I would never ever recommend this to another living human.

Transactions sometimes won't pop up. I received my last paycheck from work but I didn't know yet and did not show up in my transactions or notifications and it has done this before and I would like more info about my card or my options for a new credit or debit card that can overdraft for when I don't have the money to afford things for my family.

Basically, I had a few pending transactions on my account. I called and asked them why they didnt frop off after a week. I was told it would take a month. I called Sept 16 or so and that is when they told me to call back Oct 14th. I called the 17th just to make sure the money did not come back to me. It was 5 separated 1$ holds from Stamps.com. The Pending transactions literally "Disappeared". They had no record of any pendings nor the transaction. The best part is I have screen shots from my phone, of the GreenmDot App showing the Pendng Transactions. I explain this to the non English speaking people on the other line and no one understands what I am saying.

I love 3% online purchases back! I pay everything online now. Besides shopping, I pay all my bills online and use apps to order food etc. It's fun to see just how much I can turn into online spending. I had already been using a Green Dot card for my direct deposit from work and I have had nothing but good experience with Green Dot. Customer service has been very helpful any time I have had to call. And I never have trouble with anyone taking the card.

With my Green Dot Prepaid Card, I usually get my paycheck pretty early compared to some of the people. I also pay my bills and do online purchases with my card.

I absolutely love Green Dot. I love getting paid two days early and that I get cash back with all my online purchases. I have already accumulated almost $200 cash back. Also, I love the fact that now you can load money in the store with no fee.

Updated on 10/24/2019: Again I file on here only to get a call from Green Dot. He left a number. I called 8 times. Each time was on hold over hour so I never spoke to anyone. This case has been going on for over a month. First time they paid part and decided to denied the rest just like guy told me on phone because I made him mad. This has cause my husband to be in ICU because my account was drained from a company overseas and I could not get him heart meds. They reopen the case again and told me again they don't know when it will done. I think time for my attorney. I can't deal with this anymore.

I have been with this company for almost 7 years! It’s awesome! Affordable monthly fees and fast direct deposits. The improvements that they have made like check deposits using the app are fantastic! Customer Service is phenomenal. Thank you Green Dot!

Never had any negative issues and when I needed help/customer service I was not put on hold for minutes on end - someone was there almost immediately to assist me. Direct deposit is great because then the monthly fee is waived. I don't think I would continue to use this card if I had to pay the fee.

A great company and product provided. Has helped me immensely over the years. Would highly recommend to anyone who is looking for a prepaid card to work with. Especially like having my payroll/benefit money available when I need it. Like the text alert too when deposits have been made.

I started using Green Dot a little over a year ago, and I have had a good experience with it. I was awarded $100 cash back after my first year, and I have allocated almost $100 cash back this year. I get paid two days earlier than most of my co-workers, and I don't have to worry about overdraft fees. My only wish is that there was a free ATM near me that I could use. Every time I withdraw money, I get the ATM fee of about $3, and I get charged by Green Dot.

I like Green Dot because your rewards add up and at the end of the year you get money back. No overdraft fee, direct deposit hits a little early. You can also use it for anything and everywhere, overall it's a good card to have.

I have never had an issue with Green Dot. I am very satisfied. I get my paychecks direct deposited and they are always there a day or two early. I would highly recommend them to anyone and i often do. The mobile banking is also a huge help for when I'm on the go.

I have been a big fan of my Green Dot card. It is easy to put money on the card, easy to pay bills and is accepted pretty much everywhere. I have recommended this card to friends and family. Whenever I have had a problem, they were quick to answer my questions or resolve the issue.

I have used Green Dot for 9 years and have not had any problems. I started using Green Dot as a requirement for depositing my paycheck and have used it ever since. Green Dot is a convenient way for a person receive their paycheck or payments from PayPal or receiving money through Facebook without giving out your main banking information. I recommend getting a Green Dot card for any transactions requiring you to give out your bank information.

Way too difficult to dispute a Charge. No actual Cust Ser to much automation. Need a physical service center. Glitches in system. System doesn't show updated unstash balance in real time. Often shows no transfer. Not helpful. Need real time.

I've used this company for many years now and couldn't be happier. If used correctly, it doesnt cost you a dime. I've recommended Green Dot to many people. It is an excellent way to handle your money, without having to deal with banks.

Have had the Green Dot card for going on 11 years. Am very happy with the company and the help that they provide as well as know my money is insured just like a brick and mortar bank. Plus the fact I can use my card for online shopping and all throughout the US with no problems when on vacation. I would definitely recommend this to anyone.

I love my card and all the convenience it brings me. I'm able to pay bills online and order online without the extra cost of a traditional credit card. Thank you Green Dot for allowing me the ability to do these things with ease of mind.

With my Green Dot prepaid card, it’s easy for me to add money to the card when I wanted to, instead of waiting for my bank to open and switch into my account. The only thing is when I wanted to switch or to transfer money from my other bank with Green Dot, they don't have my bank in the list of transfers. Other than that, I use the card to pay bills and make online purchases, and I use their reload locations and direct deposit as well.

We’ve been using Green Dot for years and when my son was going to college, he was using a Green Dot debit card. Everything’s been okay with it and I’m very satisfied.

Been with Green Dot for a few years, I like the hidden money option. It helps save money, the only thing I don’t like is I reach the cash back option within a month or so. I believe it should let you use it once reached and just start over again. I ordered a second unlimited cash back card for that option.