Green Dot Prepaid Cards Reviews

Great card. Easy to use. Dependable. Easy to sign up. Would recommend to someone. Easy to withdrawal money from. ATM compatible. Nice card designs. Can load money onto it very easily. You can have more then 1 card on the same account. Great company.

I do love Green Dot. I love how I get paid early and how I can move my money in the vault so I do good about budgeting and make sure bills are paid. Thank you Green Dot for being a great service on direct deposit.

Green Dot card let's me get what I need with out over spending. I can order online to get things, because i dont drive. Which make my life easier for me. It's easy to keep track of the payments. Thanks.

Using the card has been okay. I'm a little dissatisfied that it doesn't work as a Amazon debit but will allow you to load an amount for gift card use. Also the fees are too high. I do like the cashback and I am excited about using it.

Wonderful. I have no problem with my bank. I enjoy this card and I have had no issues. I enjoy the app that comes with it. Being able to track and know where I spend my money. Being able to keep money away in the vault helps me keep track of my money.

Banking with Green Dot has been a simple, hassle-free way to bank. I get my checks early and card charges are very easily explained. Once you get the app it becomes even simpler to work with. The only negative thing would be withdrawal charges.

Not happy. I used to like this card but when y'all took my cash back and started me over to 100. I had almost 250 on it, now 100. This my last week with this card. Going to NetSpend. I can overdraft with them.

I don’t understand why I can’t use Venmo to transfer money into my account only out. It’s really convenient for me to use Venmo considering I get charged double at an atm. You take away money for using an atm while I already get charged for using the atm.

Normal day to day transactions work fine. Trying to use Green Dot for money transfers on apps like Venmo does not work. Trying to use Green Dot for apps for cash advance does not work. It's a great deal for normal things, not for everything a normal card can do.

Do not understand the monthly service fee and the fact I have to pay to add money to my acct. It is cheaper to get chrime or have a real bank account. The fees are too much. I know direct deposit is free but if I want to add cash I have to pay a fee.

Had some issues at first. I found while I have never had a card like this there was a learning curve but am now satisfied. The cashback and the balance post dates got me a bit confused. E-mail explained it for me.

I have been very pleased thus far. The only complaint that I would have that it's too difficult to dispute a matter about an item that one never receives though you. Sent the money and find out that it was a fraudulent purchase.

I have had issues trying to use the card online to make payments quite often. The cash back rewards are great but if I could collect that cash back every 6 months instead of 12, that would be a game changer.

I earned over $250 dollars cash back in a matter of 6 or 7 months by using my card to pay for items in store and paying Bill's. I was aware I could only earn up to a certain amount. I believe it was capped at 200 or 250. I opened my app one day to check my account and saw that I now only have 100 dollars earned that I can redeem after my year is up. I would like to know why, I never went a full month with a 0 dollar balance. I always deposited cash or a direct deposit to stay in the clear of the terms for redeeming said cash back.

Hey everything has been going great with Green Dot. I love it. My only complaint and concern is, there is a company called Shoe Dazzle that charged my card 39.00 that I did not authorize. When this happened I had no way of contacting anyone to let them know or how to put in a claim concerning this matter via online banking. Please stop that company from charging my card. I never signed up for a subscription with them. I ordered show from them one time. I didn’t make an account just one purchase. Please contact me concerning this.

With new Banks like chime and other online cards like this that don't charge fees per month that's the only downfall. I haven't switched because I've always been a Green. Fan however if I keep getting charged $8 every time every month for not putting $1,000 on my card because I'm not rich I may have to switch. I think that's the only downfall is there's plenty of other cards out there that have direct deposit 2 days early that don't get charged $8 every time.

Honestly, I’m a Green Dot carrier, and I really have nothing bad to say about my experience, it’s fast and convenient. I recently just started sending money to other Green Dot carriers and it’s great... keep up the good work. And I will forever be a consistent member knowing I can always count and rely on my funds being in the right hands.

The card is great but the companies that offer reloading service, Family Dollar specifically, make it very difficult. If they have had multiple loads in one day, your card will decline a load. Supposedly this is fraud prevention but it makes it extremely difficult for those of us who need to load the card to be able to. Or it will only allow one load, when you need to load more than 500. It causes major inconveniences. Having to drive all over town to load the card costs way too much time and money.

Would be nice if you guys didn’t have so many fees, fee for reloading, fee for withdrawing, and monthly fee, and no atm deposit. Is kind of overwhelming to find a place to reload, also the daily or money sending limits. No good at all.

I just don't like the 9.99 service fees every month on my account with Green Dot. I wish there was a way to get rid of it. I hope that they read my problem with this and hopefully listen to what I said.

It nickel and dimes me for taking my own money out.. I can't keep doing it. I need to find a different card where I'm not getting charged to take my own money.... Ridiculous..and absurd.. I need to find a bank so it don't keep happening..

Never had any issues with Green Dot cards or any transactions. The fact I get my deposit two days earlier is great too. I'd highly recommend this to anyone in need of a reliable card and banking service. Works very well.

I love the card and the ease of it. I love that I can earn money back. I haven't had any issues with the card and I absolutely love that. I love that I can get my checks deposited on there and that all the information comes with it to let that happen.

It's okay, it's convenient and makes it less stressful not having to worry about overdraft fees and things of that sort. It sucks that Green Dot isn't supported by apps like Zelle and Cash App though. Other than that it's nice having this option.

I have enjoyed using my Green Dot card, I use it for my direct deposit every payday as well as every day purchases, bill pay as well as online purchases. I have not had any problems when I use it. I have only had dispute a couple charges since having my card and they made it quick and easy for me to do so. I have recommended Green Dot to multiple friends and family members who have had no complaints after getting a card for them self.

Other similar cards I've had, you were able to earn cash back rewards. It would be really nice to see you guys do this as well. Also, sometimes your system times out and I stash my money, that then makes my money unavailable to me. I WOULD like those bugs to be fixed. But satisfied overall.

My experience has been ok. Have had some problems but overall I have nothing bad to say. I appreciate all the hard work. My one concern is that I would like to talk to a live agent instead some computer-generated message.

Best card ever. No hassle. Money is there two days early. I can pay bills, buy food and shop online with no overdraft fees. Now this is my kind of card. I would recommend this Green Dot card to all of my family and friends.

Green Dot has been a very convenient bank for me. Every pay week I get my money deposited earlier than if I were use any other banking system. The app makes everything super simple down to finding ATMs to depositing a check right from my phone.

I have used Green Dot off and on for years. Even my sons were in college it provided an easy way for me to load their cards and gives them faster access to funds when they needed them which was quite often. Now my daughters are in college and I'm able to do the same for them. The convenience and security are second to none and I love the new cash back features. I would recommend Green Dot Dot to anyone????

So far, it's good! Works like any other card. Ever since I got an accident I had no problems with it. Works and was about to make a direct deposit from work so that makes it even easier to move around instead of running around depositing and adding. It also works with PayPal so I like that!

I like my Green Dot Card. The only thing I do not like is the large fee to withdraw money. Especially when you are on a budget. It would be nice to have a lower fee or no fee at all. Other than that I have no other complaints about the card.

Never had a problem with my card. Helps me a lot paying bills. I think it’s a good idea for people that don’t want to go like to a local bank and the hassle of having to wait and the time it takes to have stuff done.

Great card but dont like the fees and I have not ever got the mobile deposit to work for me and never can get a live person on the phone.... other than that it's great, great offers and love the vault thing.

Your card has been very nice to have. I only wish that it was easier to get cash off of it without big fees and hassles. Thank you so much for making it possible for us to earn cash back. That is a nice incentive.

I highly recommend Green Dot to my family and friends. Green Dot has always been available to respond to questions and concerns. The representatives genuinely cares about the Green Dot customer experience. Setting up direct deposit and opening up an account was very simple and easy. Green Dot even text your account balance on a daily basis. My Green Dot experience has been excellent. I highly recommend Green Dot!

I am very pleased with my Green Dot card. It's now my primary checking account. I can use it at the ATM. It has the CHIP feature. However, the credit limit per day is $500 to withdraw. Maybe one day we can order checks. I've been a customer for at least 10 years. The card now has my Social Security feature as I'm now a Retiree. Thank you, Laura **. Pho# **.

This is my first time using and banking with Green Dot. I have had no issues. Green Dot mobile banking app services has been an awesome experience. Thank you Green Dot. I greatly appreciate it. Keep up the great work.

Green Dot offers great services like the cash back for transactions at participating stores and companies. Green Dot works for me especially the annual cash back withdrawal that I can put in my stash feature. Thank you for the services. It's truly appreciated.

I love Green Dot. It’s easy and convenient, super fast, and simple. I only wish there was more ATMs in my area because no one likes paying those fees. And not having to pay a monthly fee (because my direct deposit is above the amount required) is great as well.

Thank you so much for providing a card that a person can trust! My transactions stay accurate as well as my balance. Direct deposit is accurate and early every week and I couldn't be more appreciative! Favorite debit card company thus far!

Love the convenience of being able to load money and pay bills. It's super easy to use and fast to load money. Setting up direct deposit is easy and the money is available as soon as they see it coming in which may even be a few days early!

I have had Green Dot for a while now and I have never had any problems. I really like it. I cant get a bank account. Why I cant get one, I'm not sure why. But since everything in online now. I can get all my bills paid online.

To be perfectly honest I'm in love with this card, but one thing I dont like about the card is waiting a whole year to receive your cashback. I use my card so much. I'm at 100 dollars now and can't get the cashback. But that's my only downfall about the card, other than that I love it. Thanks.

My only complaint is really the cost of the account. It used to be that if you had direct deposit, the account was free. At some point, that was removed and now it's ten bucks a month. So, that's ten bucks a month, plus $5 anytime you need to load money onto your card or into your account, and that adds up. There's a cashback feature which kind of balances out the cost of the account, so that's some comfort, but the point of a cashback thing is to have more money at the end of it. Most everything else is great! There has been once or twice that I haven't been able to use this account for payment of some kind, but nine times out of 10 it's fabulous.

I earned $250 in my cashback tracker on my account. I have screenshots proving I earned every penny. As of a few months ago my tracker went to $100 randomly. Green Dot stole $150 from what I earned. Æ

I have been a customer of Green Dot for a while now. I enjoy their services well and think it is an easy to use and setup style of banking. I haven't had any issues with my account, so no complaints there. I do have one concern. When I first joined, I used to be able to earn cashback rewards up to $250 annually. After a few changes by Green Dot, my account can only earn $100 annually. At the time of change, I wasn't maxed at $250 but did have at least $210 towards my cashback rewards. Now my mind wonders what happened to the other $100 or so that I had earned from my spendings.

Very easy to load money on cards of family members. Like the fact you can immediately check your account online. The only negative I have is the 7.95 per month service fee. Also like you can pay accounts with the routing and account number.

I like my GreenDot card. It helps me do a lot of things I cant do with cash. Also they have a great program. To waive your monthly fee with deposits and 3% on savings how could you go wrong. LOVE GREENDOT.

I have been happy with my GreenDot account, I have no complaints. I have recommended it to friends that have a hard time with budgeting their money since it's fast and easy to use. If I had to find something that was an issue it's that I can't transfer money from my CashApp to my GreenDot account.

I am very satisfied with my GreenDot card. It comes in real handy to pay my bills and make online purchases. It is also very virtual in teaching me how to save money and keep on eye on how much on my finances I spend on and the majority of my expenses are through my card.

I am very satisfied with my Green Dot card, it's very good service and I have absolutely no problem with it anywhere I go. Thank you very much. George **! I only wish it was possible for me to link it with my cash app account.

The hardest most irritating things I've felt with this far is Green Dot being recognized as a prepaid debit card. Lot of places wont accept it. Not enough location for cash withdraw. If Green Dot is a part of Walmart. What am I being. Charged twice. One to cash and 2 deposit.

I love this card. I like that you can stash money, like a savings account, it sends you alerts for purchases and deposits, and I love the ability to deposit checks via the app. The fees are fair. The only thing I would change, is the ability to withdraw more than $500 per day. I like to pay my rent in cash and it’s a two day process and I end up having to pay the ATM fee twice. I did order checks, but I hate waiting on the landlord to cash it.

All the features of these cards work well. All transactions can be done quickly. The only thing I would like to see change is money transfers to other cards. I do all my banking with Green Dot. Sometimes a $500 transfer is not enough.

I have been using this card for almost a year. I had $250 cash back and now only showing $100. I have tried multiple times to get an explanation to no avail. Maybe you could explain why it's so hard to contact customer service, to get questions answered.

The monthly charge that is taken every month is a lot. There are cards that do not charge a fee monthly. I wish you would change it so the money that is put on there actually stays on there until we, the consumers take it off.

I love my Green Dot account. I use it every day and it’s so convenient for my children when on field trips. Also at work and during school when my husband is needing anything at any time I can send it to him!

For the most part my experience has been good. But the monthly fee seems excessive, since I am having at least two monthly deposits. As well as I don't like that I can use it with Venmo or PayPal. I am curious as to when I travel internationally how it will work or if I will have issues?

Green Dot is a great card to have. Also the app is so convenient and easy to use. I've used it for deposits of my pay. Always on time and never had any problems. I recommend it to everyone. Also have had my income taxes directly deposited to my card..

I love my card, I can use it just about anywhere. I love that I can get my check two days before they come out. I love you guys give us the cash back options. I love most places I go I can swipe and go.

I like the card because you can use it just about anywhere, the only problem I ever had was trying to change my pin number without going online, I wanted to speak to a customer service. I am very please with the card.

I love my Green Dot card.. The vault is my favorite feature! I love how I can put back money so I will not spend it... I love that it has direct deposit. You get cashback which is awesome. I will forever be a green dot card member.

Very pleased with the service I receive and the website is very easy to access and I love the vault to stash money back in case of emergency. Thank you for the good service that I receive every month. Vernon

Is there any reason why a monthly maintenance fee should be charged for use or non-use of the card? This takes away from being able to accurately keep up with the balance and it also makes it hard to use the card at any ATM in the area where I live. The Allpoint ATM's are the best with the other card I have and there are no monthly maintenance fees to use my card and Allpoint ATM's are free to use.

I am extremely pleased with the service and easy usefulness of the Green Dot card. I would definitely recommend it to a friend. Very happy with the service and would readily do it again. Keep up the good work for I am a happy customer.

Let's see. When I first joined Green Dot I recommend you do you guys to everyone and I was thrilled. I worked up to a $250 bonus which stated that was the max I could earn and I was fine with that. It stayed that way for months. Then one day I go into my account and it drop down to like $100 or $150 on the bonus cashback rewards. I contacted Green Dot four times and no one could help me. I was told that the max reward was what's in my account now. Which is total BS because we all know I had a $250 reward sitting there for me for months and you took it away and for that I stopped recommending Your company and I'm considering switching to another online bank. You shouldn't make people promises and then take them away just because you feel like having a change of policy. That's how I feel about your company. I gave up and trying to get the bonus fixed because everybody seems to think it was always $100 or whatever and I know that's BS.

I love this card and 100 dollar reward you receive after a year is great! But the card fee..I think needs to coincide with your direct deposits and one a regular date of the month for withdrawal to cover the service fee. Besides that love the card????

I love this card! They always have good communication skills and don’t mind helping you with any problems you might have.. I’m grateful for the opportunity to be in contact with this company.. I recommend this card!! Great card to have to paychecks and all!

I actually love the card just wish the cashback was every 6 months vs 12 months. It would actually bring more customers because they would feel like it's in it for them to join and also need to get connected with other companies so we can get loans, cash app and ext...

When I signed up for the card I liked the getting paid two days early feature and the cashback feature. But my cashback amount has steadily gone down. Also a year before you can access it is not good.

Although it is very easy to use the $10 monthly fee should not exist because the card has to be purchased before it can be used. A lot of places won't allow direct deposit because it isn't from a major bank.

I really like my Green Dot account and card especially the part where I can get rewards after 12 months of using it. The only problem I have is it's been 8 months. I'm in my 8 months but yet they still say I'm in my 7th month and have to get five more months instead of four more months to get my money. Can you please explain that. Other than that I don't have a problem with Green Dot. I love it.

I use Green Dot all the time. With not having to pay fees is my favorite part along with the customer service is impeccable. I have recommended this company to my friends who have since been using for some time.

Everything has been great. I only rated 4 stars and not 5 because I can’t connect to a cash app or PayPal and other things like that so if we could add that it would be the perfect debit card and maybe add a credit option so younger people could build their credit.

I love Green Dot. Everything is always on time. Customer service is great. All around very dependable. You even earn cashback from purchases which then you can cash out in twelve months. I totally recommend green dot to anyone who's been looking and researching. You will be happy with their service.

I have had no issues with my card, I use the App all the time to get my accurate totals of transactions. I would tell everyone to get a GreenDot card. And of course the money back tractors is Great!...

Wish you could earn more cash back. At first I had 250.00 and a couple months back you switch to 100.00 and the monthly fee should be waived when you have direct deposit and use as much as I use my card for.

My experience has been good, mostly painless. The one thing that becomes a determent is not being able to use to card for sending money like I could with a debit card, such as facebook payments. Or some streaming services, like Netflix. I will more than likely switch to an actual bank after tax season in order to be able to use those features. The other thing is ATM fees. I understand this is a free card Green Dot needs to offer a place where we can withdraw at a lower fee.

Seeing that I don’t make a thousand a month but get direct deposit I still have to pay the monthly fee which sometimes put me in the negative???? And it’s not like I’m able to take out a small secured loan.

Not happy with card. You say get paid up to two day early and I do not I get paid on a Friday. Only issues with service and send too many times same messages every day. Not good. False information of getting paid early.

I am very pleased with the services provided by the Green Dot company. I haven't had any problems. When I lost my card, they replaced it quickly. I like the app. I wish there were more locations to put money on the card, or have funds transferred without delay from another account.

I'm very satisfied with the service I've received from GreenDot. The card is easy to set up and convenient to use. The vault feature is really handy, and I use it often to set aside cash aside. I like that I can lock my card if I know I'm not going to be using it for a while and the cashback feature is great! Thanks for doing such a great job, I really appreciate it!

I have been with Green Dot for almost a year. They have been very good bank and fair! I wouldn't change a thing! I'm so thankful there is no overdraft charges and any hidden charges that come off my card! Very good bank and I would recommend to all my friends! Thanks Green Dot!

I am very pleased with Green Dot. I love the cashback tracker and especially the vault feature. The mobile app is very easy to use and I've had nothing but positive experiences using Green Dot in the year I have had it. There has never been a single issue for me except the $9.95 fee every month. I do feel that is too much. I will say that's the only negative thing about this card. Whoever is in charge of that should really consider decreasing that fee!! Also I would really like to know exactly when my 12 months is up so I can receive my cashback earnings. It has been stuck on 11 out of 12 months for quite some time now and I'm not sure why it is taking so long. I'm positive I have been using this card for over a year now. Thank you.

I really like this card. Also your reps are very kind and helpful over the phone. Knowledgeable and kind. I like the website for looking at my account as well. I see no need for any changes at this time. The ease of use is very nice as well. James

It's the best card I've ever owned. The app is great and so is the website. I had to declare bankruptcy and you guys gave me a chance. I truly appreciate it. It's so easy to use and gives you up to date information on all activity on your account. Thank you!!!

I am very satisfied I have not had any problems with the Green Dot bank card it has exceeded my expectations. I have been telling people to get the card it's worth it. I haven't came across a place that does not accept my card.

My card is awesome and very manageable. It’s also convenient. I can use this card with every purchase I make and it great. I can also use my card with any atm machine in the USA. Keep up the good work! To improve consumer wants.

Green Dot is actually the best card for me. It never lets me overdraw my account. Not only that but my direct deposits hit fast. As well as the chance to earn cashback. The only sad part is.... is that I already made my limit in cashback in less than four months and it doesn’t let you earn any more than that. That’s the only sad thing about this card.

It should be a set time when direct deposits should be posted. I’m very unhappy with the times my funds are available and it’s very difficult, inconvenience, and unorganized. Please do better for future customers using your services. This past holiday season was the worse outta all the years I’ve been using Green Dot Bank. I waited all day for a post at 5pm central time zone. And you should also have a spot me pay for the customers that has direct deposit. That would be a major help at times.

I love Greendot card but they don’t send no email to when your direct deposit will come. That’s my only problem. Other than that I love that card. I wish green dot will do overdraft. I love how you can earn point.

I really enjoy my card, and love the fact that I can increase my balance up to $5000. My only complaint is there is no ability to do a balance transfer. If that were added, and maybe some rewards this card would be just about perfect.

I am very happy with Greendots card service! I used to use a different shall not be named blue card but they were complicated. Greendot makes things easy and not complicated! I use it for direct deposit and bill paying.

Only criticism is monthly use fee, even with a direct deposit. A lot of cards waive this with direct deposit. Otherwise I love it. I like the cash rebate also. I also like that you can keep your bills on the app and just pay them all from 1 page. It's that pesky 9.95 per month that I don't like and would make me change cards.

Never receive a card with my name on it and I have direct deposit every week. And have had problems linking my card to some apps. Just feel it should be more bank account like all around the board and not just some ways.

Great experience. Just think ATM fares plus being charged by your service is too much. Basically it's like $5 plus what i would like to take out from using the ATM! But overall i enjoy the service and getting my paycheck a day before!

The card works great. Only have had an issue with it not swiping a few times and had to re-swipe it to get it to run through. Other than that I have had no problem with the card. I do like that you can stash money.

It's reliable and I'm happy that I decided to go with Green Dot. They have helped me have a trusty debit card at all times. I'm pleased that I can access the information from my app as well. Thank you for always being there.

Every time that I use this service, I could not be happier that I am out from under the fees and BS from other banks. My direct deposit always shows up on time. My card is accepted almost everywhere I go.

Perfect for all our banking needs. The cashback rewards is a great bonus! I will be using this card for a very long time. Also the no overdraft fees is great I absolutely love Green Dot for a bank option.

I am 100 percent satisfied with the product and service I have received so far with my Green Dot Card. I tried a different company before I chose Green Dot and right from the start I had serious problems with them. I've been with Green Dot for several months now and I will continue to be a Green Dot member for a long time. Thank you so much.

Green Dot bank is a great card. I do like it but I don't like the fact how I had $200 in cash back and all the sudden it's gone and then now I only have $100 cash back so what was the point of me getting this card if I'm not keeping my cash back reward points but overall it's a good card.

I am just fine with everything this card has to offer and it's all very helpful. It helps me obtain my paycheck and gives me updates when there has been a deposit. I feel like the communication is accurate when taking money off and putting it on. I'm glad I chose this card!

No issues just ease and convenience. I love the cash back feature and can't wait to get my first cash back transaction! The fees are low and reasonable and come out on time. First card I've had for longer than six months and haven't needed to call customer care. Thanks Green Dot!

Never got a call from a supervisor as I asked. I had 1 card with you guys for over a yr w SSI direct deposit. I got a second card and it didn't verify my information so it said won't send me a permanent card and I couldn't use it for atm with draw after I deposited 200 bucks. Your customer service representative sucks and I am gonna take my business elsewhere here very soon.

I wish you guys supported rounding up so I can use my Acorns app with this card and not my Netspend card. I prefer to use my Green Dot because they dont charge a fee per transaction. If you guys could do that I would love it so much more.

Would like to get my when pay check instead of being charged twice to get it out. I don't think there should be a limit. Would like to see this changed. Would like to get all my money when I get paid not have to wait two days and get charged twice at atm.

I have had this card for a little while now and just here recently you have started charging me a membership fee which usually puts my account into the negative. I do not appreciate that and i would like to know why you had just started this all of a sudden. It makes no sense to me.

I love this card! It's perfect for someone who doesn't want to use a checking account through a local bank. I have even showed a few of my friends this card and now they use it themselves. Plus the Green Dot app is very useful. Thank you!

I honestly have no complaints, I have been using my card for years and I love it, wish cash back was paid out twice a year vs once. But other than that it's amazing. We use it for everything from direct deposit to bill pay to online orders to everyday purchases.

Very happy with Green Dot. Just wish they had 100 overdraft like netspend. That would be nice to have. Having that cushion would help. Otherwise I love my green dot card and the fact that I get my deposits early.

I love my Green Dot card. It has so many great features and I love the cash back. Also I can withdraw cash at any register in Walmart. I love that I can deposit cash at any Walmart and my card works for any purchase or bill payment I need. Green dot definitely has a happy customer, always.

Love it havent had any issues. Thank you. Always great with direct deposit as well transactions are processed quickly. And if I do have any issue their live chat is always there to help me out fast and efficient with no rude or untimely responses.

Green Dot has been very helpful. It lets me pay bills on line and on time. It protects me from having to carry cash. And I can use it everywhere. I would like to see more features such as advances up to 50.00$ until payday. Sometimes things get a little hard.

I wish with a direct deposit (mine is 1047) that the monthly fee would be waived. I also use the unlimited account and will be switching my deposit to that account and close this one after i am able to use my 250 cashback.

I’ve been informed that when taking money from an atm there is no charge, however every time I withdraw money there is an additional fee. Also I feel as though the monthly charge of $9.95 is kind of a burden. Especially when you don’t have the money on your account and it is still taken, and if you didn’t have enough money a negative balance is placed on your card.

I'm very pleased with getting paid early. Just didn't Know about monthly fee. Mostly everywhere I go accept my card. Love that I can use it online and also earn money just for using the card which is a plus.

No complaints. I enjoy using your card, your app is seamless and easy to use. My only grievance is about the number of ATM that charge a fee to remove money from the Green Dot card. Thank you for your time.

I've been using my Green Dot card for a while now and it works great. I initially got it because of the convenience of using it and I do everything I need to with it. I also like the fact that I get paid two days early at times.

I've been with Green Dot for two years and it's going all fine. When I called them, they handled the situation well.

I was supposed to receive my payroll direct deposit on 1/10/20 and did not. It is now 2 days later and still have yet to receive it. Upon looking around online there appears to be dozens and dozens of people with the same issue. Upon calling their customer service I am directed to a call center where all they are capable of doing is stating their scripted answers. They told me to contact my employer which I already had and the money had been sent as it as been for the 4+ years to the same routing / account number. Never with issue those 4 years. They state that they are unaware of any problem with their system but based on all the comments I've found on a variety of websites it is clear there is an issue. I'm in dire need of my payroll and I am uncertain when or if I shall receive it.

My experience with Green Dot is better than any bank that I've used. I was working at Kroger and Green Dot was the best option for me for direct deposit. I did get my checks earlier than when I used to and I've been using Green Dot ever since. One benefit is the convenience and for about a year now, I've also been able to secure my finances with the whole Vault system thing with the app, where I'm able to actually put money away and keep it where I'm not able to spend it right away. The representatives are also always easy to deal with. They are really friendly people and they always get down to the root issue. I had a charge before that I had to dispute and I was able to get results pretty easily.

I bought this card before Christmas for my son. We've been trying to activate it for weeks and we keep getting the message: "Sorry! We are facing some technical difficulties, please try again later." We called customer service at Walmart and Green Dot and they keep sending us some cookie cutter instructions that don't work. We've tried different search engines, we cleared cache and cookies, tried different computers, phones and it keeps saying the same message. This is a problem on their end but they keep saying it's our problem. Would like to just get a refund. I regret ever using this card. Would like someone to contact me and really help me solve this without copying and pasting their only unworkable instructions.

Compared to other providers, Green Dot has only one fee. But if I get $1,000 on my card a month, there ain’t no fee. I really like the card and it’s easier to use. I also take advantage of the direct deposit option and sometimes, I get my money within two to three days before payday.

Green Dot has worked really well for me. I got the card since 2018 and I get my checks a day early in it. And the app is really nice.

Satisfied that I’m expecting a refund check. Still frustrated that there’s no explanation of why the number was invalid on the MoneyPak I had just purchased. People.

I feel it makes no sense that when you purchase a Green Dot card you're not allowed to do anything with the card except swipe. You can’t transfer money or withdraw from ATM. That’s really convenient, especially if you have money on the card and there is nothing you can do but wait for the “personalized card” to come in the mail. Try and contact someone to track the card and of course you can never get into contact with anyone. I just want to be able to take off MY Money and make my purchases as needed without all the backlash. I would NOT Recommend this card to ANYONE. The app is ok I guess. I like the lock card feature. Would be nice if I could ACTUALLY Use it though.

I got another job and they needed a card. I didn't have one at that time because I couldn't use the one that I had for the job that I got now. So, my son went out to the store, got me one, and ended up with a Green Dot card. I've used it to make online purchases and everything's good. I have it for nine months now and I haven't had a bit of trouble with it.

On December 31st 2019 I rented a car. The amount taken out of my account was $338.16 and additional $75 was taken out of my account by Green Dot. When I called Green Dot to verify that amount I was told that they pre-authorize an additional $75 which brought the total to $413.16 and that whenever you rent a car they will do pre-authorizations but when your transactions are completed my $75 would be returned back to my account. The rental was returned 01/02/2020 and the rental car company returned my $200 deposit the next day 01/03/2020 but the $75 was never refunded back to my account. The representatives see the the $413.16 transaction but don't know what happened to the $75. Instead they keep giving me reference and dispute number. I am disable and on a fixed income and would hate to hear that the card my direct deposit comes on scam me for $75. This is wrong. Can you please check this.

I had an issue with the online pay bill for 4 weeks until to date but no one care to fixed it. They keep saying the issue will be fixed as soon as possible. If you have an issue is hard for them to take care.

I walked in the store and grabbed a Green Dot card for my company to load my paycheck on it. I've been able to do everything with it and I'm quite impressed with it. I have the card for eight months now and I use it mostly to pay bills. I'm happy with it.

I've been managing my finances better since having Green Dot. The app shows me everything that I spent and when I spent it. It's good. Even the cashback is a good thing and I just stack that up throughout the months.

When I got Green Dot, I was a little surprised that I didn't get my checks early enough and I was getting them all at the same time as I usually do. It doesn't really matter to me if I get them two days early though. But hopefully, one day soon they’ll update and get chips on their card. I don't even have my card though. My baby momma is there in Texas and I gave it to her. I got the Samsung Pay and use Green Dot on my phone. I also have CashTrack on and any time you swipe it or use it, you get cash. It changes after a year of using the card and you’ll get that cash from your card. Green Dot doesn't charge you a lot of fees and they got a cashback, rewards thing. The monthly fee is cool because it works and they don’t charge me any hidden fees. I know everywhere I take it, which is a good thing. With it, I’m not getting robbed at any place. It’s one of the very best that I've used.

Like a few others before me, I’ve also fallen victim to the “You have exceeded the number of Moneypak deposit attempts allowed in one day” and now have no way of receiving the money I’ve loaded to the moneypak and that I am so desperately in need of. I’m shaking. I’m so furious right now. When something like the Moneypak is generally used for emergency situations and for them to allow something like this to occur without ANY way of contacting other speaking with a live human being is beyond me?! Of course you’re able to fill out their help form, but they say that it WILL BE 24 HOURS BEFORE THEY GET BACK TO YOU! if I had 24 hours to spare I wouldn’t have needed to use the Moneypak!

They steal your money by never sending your replacement card if you lose it. I ordered a replacement card in the first week of December after my wallet was stolen. I waited two weeks and it never came. I called customer service and was told that a new one would be expedited to me and guess what? That was 11 days ago. I was forced to halt all my direct deposits because I can only assume they are trying to steal people's money by never sending out replacement cards.

I got a Green Dot prepaid card for Christmas and registered the card only to find there was a negative balance of 30 dollars. Apparently when I was given a prepaid Green Dot card as a gift a year ago it has been gathering fees all this time. I had no idea because I just thought it was prepaid, that my Mom paid a certain amount of money on it as a gift for me. Had I known that I would've canceled the card from a year ago. I just didn't think to read all the "fine print". Now I have to tell my Mom that not only is my balance -30 but I couldn't even use the new one as a gift. I will tell her and everyone I know to never use Green Dot as a gift card. This is a rip off.

I'm very disappointed in this card because the only thing I did was going to the store purchase a GreenDot card. Ask the cashier to load $80 on the card. Went to my car to try to access the card but could not reach the cord I don't. Call over a hundred times talking to customer service at Green. They gave me a case number. My case number is **. Talk to anyone. Since then they've been giving me the run-around. I'm thinking about going to the Federal trade commission about the cause is not my fault that the systems were down or whatever but I just want my money back. I don't have money like that to just throw up in the air just leave without questioning with my money when that's the only thing I want is someone to please contact me. My name is Teresa ** and my phone number is **. If not I'm going to the Federal trade commission board!

I bought an unlimited card to do my Christmas shopping online. Put 400.00 on it. I got the regular card and registered it. I tried to make a purchase on Amazon and it was denied. I called the number on the back and they said it wasn't fully registered. That I had to go online or through the appt or call and fully register it. So I tried and tried and have been trying for 2 weeks and it keeps telling me. Sorry! We are facing some technical difficulties, please try again later.

Pure trash. Bought the card yesterday. Loaded it with $50. They charged the monthly fee. I only spent about $20, get on there today and the balance says -$15. Customer service tried telling me I was being charged with 2 monthly fees, even after explaining to them that I just bought the card yesterday, I even offered to provide proof. I have the receipt and the email they Sent me after activating the card yesterday. Then they delete my account. Don’t waste your money on them. They have millions of bad review. They are thieves.

Received as a gift and I was dumb enough to activate it. Wrong move! I want to cancel it and I CAN'T! I DON'T CARE IF THERE IS MONEY LEFT ON IT. Keep it. I just want it cancelled and they won't let me. SCAM SCAM SCAM and now they have my info. I'm kicking myself for even opening it.

A prepaid debit card is a bank account, but if there is not much funds in there and it gets lost, nobody can do anything with it. So, I basically use my Green Dot for purchases online versus using my bank card online. Making purchases online went through well every time, and it is a little bit better than what PayPal does. I like its convenience.

Green Dot banking was not helpful when I filed a dispute on transactions I did not make. I call every day to make sure I sent everything to prove I didn't make the transaction. I got no updates on the dispute. I was told I would receive an email which never happened. They just kept saying it's under review. No more no less. $778 was taken and I need answers. My dispute was denied. I tried calling because today to see why the dispute was denied. They did not answer from my phone number. So I use someone else phone to call they answer but still didn't give me an legit reason why my dispute was denied.

I've had this card for 3 months. My last two paychecks have been late and this paycheck I haven't even received. I got my paystub and should get paid the next day. Lies. It's going on 24 hours. There's no free atms and it's basically false advertising. You don't get paid early and when you contact them they can't even give you info on your dd so basically they are just a sham middleman making money off of you for nothing but the access to a ** system. And don't message me in private. Respond in public.

I reloaded money in the sum of $160 Friday. It never loaded. I have the receipt that says it was loaded. I call like 6 times a day and they say everyday call back the next day. They keep requesting documents then when I send them they act like I didn't. I finally got a few people that confirmed they got the documents though when I called back they tried to pretend I had not sent them again. That was my Christmas money. My issue is not resolved still and they stole my money. I have seen multiple others who have this same issue with them. Exercise caution in dealing with this company. Do not load anything you can't afford to lose.

Updated on 12/28/2019: So I was asked by a Green Dot rep to send the info regarding the can't verify your identity which when I called them to talk about this issue he had all my info right and didn't see anything in his system so he said that would hold me back from getting a regular card. Well my paycheck is still in limbo and hopefully I get it by next week lol. I think they should pay me being that I'm a single mom of 4 kids and scrapping change just to get to work. Now I've sent all proof he asked for and now no reply. They are AN JOKE.

I saw Green Dot at the checkout and I like that it was free if you had the direct deposit. It works out good for me, and I like how they have that little bank thing. I can separate my finances in there. Overall, by not having as much in my pocket, I save money.

When I was working, my direct deposit would sometimes come a day or two before I got paid. Other times, my money would come in when it wants to. Since having the card, I've made online purchases once or twice and it was a good process.

My employer sends my direct deposits on time and even processed same-day ACH on Friday Dec 20th, it is now 1pm on Monday Dec 23rd and I have not received my direct deposit yet. Chat customer service is useless and sends the same robotic messages over and over. I do not trust this company and I do not recommend them especially if you need your direct deposits on time. Unless they can get their act together I will be switching to a new bank. I would appreciate it if a Green Dot representative that could actually assist me get back to me on this.

Having the card is easier than keeping the cash at home. Even my bills are linked with it, too. They get my direct deposit there. I don’t really have to do anything anymore. And I get paid early, so that’s nice. I get paid on a Wednesday normally, and I get it on a Tuesday early morning. Some direct deposits I get late, like 7 p.m. This one I get like 12 o’clock in the morning, so that’s nice. But I don’t like how they have to charge for every withdrawal when I want cash. There’s nowhere I can go that it gives me free cash withdrawal.