Green Dot Prepaid Cards

I received my EIDL loan on my Green Dot account once my deposit posted. Green Dot blocked my account along with all my money I had in savings and required me to send my loan documents & ID front and back. I have children. I run a cleaning company. I am a sole proprietor and I also work for FedEx. Ground me and my kids can't buy anything to eat until my card is unblocked which they say it will be 2 days. And I think this is unfair but I understand protection of customers but they could have went about this a different way. Please unlock my account. Please I am begging. I love my Green Dot account and am happy with their services. I just need this resolved.

I still think they are a good company but they hold your money like a hostage to boost their profits and bottom line. Too many new inexperienced new hires and diversity training. They don't have after hours customer service which is a pain if it's important but not urgent. Banking in America is so out of whack with true customer fundamentals: they banks and customers are making, keeping, and spending less money because if all these restrictions, fraud alerts, etc .. whomever wrote these software programs have no real understanding because like most police departments it has not solved the problem but contrary to many contributed to it.

I was with Green Dot for five years. My only complaint is that I don't think they did reverse credits as quickly as they could have. My pension deposits were on time or early. They support associates who's names were always fake... Were very helpful except when challenged with advertisement versus truths.. I no longer use green dot by would recommend them.

I really don't have an issue except for the cash back feature. I was really excited to get a chip card. Everyone was using one. I wanted to see what the hype was about. The card I have is cash back. When someone make purchases at certain stores you get money back. They say your account can't be in the negative. Thought I was getting money back.

I like Green Dot, cause it’s not difficult to use. Easy to add funds to the card, never had a problem buying merchandise with it. I’ve have used my card in the last couple years, even when I had cash instead of using the card, cards are easier to use than fumbling around for money in your purse, or billfold.

Have been using a green Walmart checking account card for 6 months now. My payroll checks are automatically deposited to this account. Received an insurance check from GEICO that neither Walmart nor Green Dot bank money card app will cash or deposit. If This Were a local bank checking account I would have had no difficulty whatsoever. I still have not gotten this check cashed today. I was misled into believing that this was the same as a regular checking account like any other local bank.

So I got this card so I could have my work check direct deposited. Was all good for the 1st year or 2. But now I can't access my account. It has been closed. $743.22 I cannot have of my own $. I have sent emails to verify my identity 3 times with case # and I keep getting the runaround. If I could give a 0* that's what it would be. I'm not even shopping at ** Walmart no more. Walmart Money Card is through Green Dot Bank. Like need my $ ASAP. Rent is due and can't pay it because green dot closed my account. And holding my $ and giving the runaround.

DON'T USE THIS CARD. I had two GreenDot accounts. One I used all the time and one my husband used. I had accumulated over $450 in cash back rewards and was getting them back in September. Well someone hacked my account and I had to have it closed. When I asked about my cash back rewards I was told by four different people they could see it but I had to forfeit them and there was nothing they could do. They are a total scam. Don’t use them. I have told all my friends and family.

Do not buy any Green Dot card at any store!!! It's a scam!! They charge $3-$6 to buy the card, then the same day charge $7.95 monthly fee!!!! Do not buy one unless you want to lose money!!! Buy the visa gift cards that's already loaded, just stay away from Green Dot!!!

I have been a Green Dot Cashback Card member for over 5yrs now. There had been issues here and there but nothing major until now. On July 8, 2021 I sent my bf $300 via Green Dot to Greendot. After he claimed the money his account was blocked and ID verification was requested. He immediately addressed the issue and sent in the requested doc. After hours of chat online and phone calls and customer service giving him the runaround they closed his account and the funds which I sent to him. Now can't be access nor was refund to him nor I. I went and check my account and the same thing occurred and my account too was closed after I was asked to send in my ID. So basically our accounts were closed. The money still in the accounts is not accessible nor being return to us. We have a combine total of $350 cashback plus $349 in funds not return to us?