Green Dot Prepaid Cards

I like this card n app. EXCEPT FOR the limit on daily withdrawals from ATM. I get my payroll check to this card. The other day I tried taking out 1400 from an ATM and it wouldn't let me. It even locked my card from use on any ATM. Very inconvenient and this made a huge problem for me because I get off late from work and had to pay my rent. This issue made me late on my rent from not being able to withdrawal. And I had to pay a late fee of $195.00. I was very upset about this and I was reading online that this app will not give you a higher ATM withdrawal limit. I want to know why. If it's money why are you making it so hard to get my money out for any use. 500 limit is not enough.

I noticed that I hit my max cashback rewards of $100.00 after about 3 to 4 months. It would be more convenient to not have to wait a full 12 months to get my rewards because by then I could have earned 3 times that. With as much as I use and value my Green Dot card and service, it would be nice to be able to get my cashback rewards after I hit the maximum, otherwise any cashback earnings I could be making the majority 8 to 9 months of the year just become null and void. It is a little disappointing because I work very hard and I use my card wisely on certain things specifically for cashback rewards. I feel that I should be able to earn and receive cashback rewards as long as I am still having large weekly direct deposits and actively using my card. Thank you sincerely for your time and concern! I hope my opinion is strongly taken into consideration. Have a blessed day!

My previous bank decided it would be a good idea to charge me me a monthly fee after I requested the account to be closed. I had already withdrawn my cash because of a security issue so I was charged 2 NSF fees because 1 I didnt have any cash to cover the monthly fee of 15 dollars and the other because there was no cash to cover the NSF fee they charged me for after knowing I had withdrawn my cash. Long story short I was switching jobs at the time and went to apply to a local bank and they informed me that I had a delinquency flagged under my name for non payment of a NSF fee.

I drive for Uber and it is really convenient to have a Green Dot card. The most beneficial thing for me is that I can cash out for my job. I could charge for it at certain times a day. I have an automatic deposit with it. For example, my money comes from my DoorDash, which automatically transfers in to my Green Dot card. It said the process would take two to three business days, but it only took a day, and there was a holiday included. So that was good for me.

It's only been this past year that 2 of my rent checks had not been received by my landlord. I was able to contact customer service via their chat function for the first check back in March of this year. She was fantastic. I explained the situation (granted, a few times because of communication issues) and she was able to refund the money back to my account so I could re-send a new check. This month, it happened again. Got a call from the landlord stating that, as of today 10-12-18, the check I'd authorized to be sent on 09-28, was never received.

So, I got this card and agreed to pay the monthly fee so I could get my payroll deposit up to two days early (as they advertise). My husband works at the same company I do. Paydays are on Friday. He gets his paycheck on Wednesday thru Netspend. I get my paycheck on Friday with Green Dot. My employer releases the money on Wednesdays. Green Dot is always telling me they post it as soon as they get it. That’s BS. I call and chat with them and it’s always the same story. They do not post it early like they advertise. I’m dropping this crappy card. False advertisement.

I have been trying to get an authorization hold from a cancelled transaction released for 11 days and I have gotten more help from the merchant than my own "bank". I'm a disabled veteran on vacation with my family and now we are stuck. I have been told I would receive a call back several times and have not received one yet. Did a conference call that the bank representative suggested I do. She heard them say the transaction was declined by the bank and that the funds would not be collected. Wasted 40 mins of my time only to be told by the representative I have to wait 30 DAYS FOR MY MONEY THAT MY "BANK" IS HOLDING FOR NO REASON. THE MERCHANT EVEN OFFERED TO FAX THE INFO TO THE BANK. Still no help.

My husband purchased a MoneyPak by Green Dot card and loaded $250.00 on there for our kids' school clothes. Our account was already set up from previous deposits and there is already a debit card on file, however, when we went to "add money" We were told to wait the 20-30 minutes. We waited, tried again and it gave some error about the card cannot be used. Then it gave the 20-30 minute error again. And now it has locked me out stating "We're sorry, but we can't complete your deposit. You have exceeded the number of MoneyPak deposit attempts allowed in one day." So now we're stuck in limbo and definitely can't afford to wait two weeks for a refund and the phone system is enough to make a person scream! I don't understand the issue especially since it's the same card and nothing has changed! It was just used last month for a larger amount so I'm looking for answers and hoping to get a timely response or resolution.

I have had my card for 15 years. I loved it and had any minor problems. Recently my card was compromised and they left only 8 cents in my account. I contacted Green Dot before some of the fraudulent transaction had posted. They immediately stopped those transactions. BUT all prior transactions are "under investigation". For up to 2 weeks. I have had no money in my account for 6 days. Today my replacement card showed up. Great I get direct deposit on my payroll and I can pay back some nice folks. BUT now the card won't authorize and they have to send it to technical and will be another 2 days. WTF! My autopays are not going through. I am getting behind. I have people I owe money to... I will be changing to a traditional bank.

I had my tax refund loaded onto a Green Dot Prepaid Visa instead of into my bank account because it seemed safe and I was saving the money for my move which was planned for July. I hardly used the card because I was saving it but I made a purchase in July and the following day I grab that card to buy a soda and the amount was $1.99 and it was declined. I thought it was a mistake and called the card and my balance was $0.00. I was shocked all our money was gone over $2000.00. A friend said, "don't worry. It's FDIC protected. You're covered. That's the entire reason for not stuffing the money away in your house. Just call and report what happen."