Green Dot Prepaid Cards

I’ve used Green Dot a couple times but never as a main source for my income. I like the ease of getting my Direct deposit a day early and also being able to write checks with this account. Paying my bills on time has been awesome with the Pay MyBill feature and now being able to stash money away in a separate account within my account has been great! Also loving the fact that I can earn cash back as it’s a nice bonus to have $100 to use at the end of the year. It would be great if we could increase this amount! Green Dot has been beneficial to me getting back on my feet with my finances and being able to take control once again!

It's only been this past year that 2 of my rent checks had not been received by my landlord. I was able to contact customer service via their chat function for the first check back in March of this year. She was fantastic. I explained the situation (granted, a few times because of communication issues) and she was able to refund the money back to my account so I could re-send a new check. This month, it happened again. Got a call from the landlord stating that, as of today 10-12-18, the check I'd authorized to be sent on 09-28, was never received.

I could not find a way to add more info to my original review so I am writing another. The company has corresponded and they have changed the deposit procedures, the app will now tell you the expected date that the check will post before you deposit it, and now it will give you the option to cancel the deposit based on the information provided. I would give 5 stars but I still have to wait till the 4th of September. I want to thank Consumer Affairs for their correspondence and getting the policy changed for a bank. I guess I'll give Green Dot another chance now that they did something positive for their customers.

I’ve had a great experience with my Green Dot card. I love the direct deposit option and love that I can get alerts letting me know when a certain amount has been spent. I love the ease of keeping track of what and how I spend money. I also LOVE that I can stash money in the vault and unstash it when I need to. The only two complaints I have is where I live there isn’t an atm that doesn’t charge a big fee for withdrawals. If I want to make a withdrawal from an ATM I end up getting charged 6-8 bucks between the fee from the bank and the fee from green dot. The complaint is being charged to load my card. If I have a paycheck and take it to Walmart to cash I get charged a fee then I get charged another fee to load it on my card. I realize that may be on Walmart’s end and not green dot's but it is annoying to spend 7.00 just to load my card. Overall though I highly recommend the card!

My time with the Green Dot Bank corporation has been pretty good. I don't have to much to complain on the service is good, there are multiple locations I can deposit or withdraw from, I really love the stash idea that's on there to simulate a savings, and the app is very useful for paying bills and etc. On the contrary I don't like the fees that come with it while withdrawing Money. I feel like it would please customers more if those were to be free at certain branches or just free in general. I understand you are a business first so I understand the plus side to it and you guys do compensate the user by allowing checks to hit accounts up to 2 days in advance but those fees are killer. All in all, you guys are a bank I plan on staying with for time to come and I appreciate the business even with the minor remarks about fees.

I wish I didn’t have to pay a monthly fee of $9.95. I wish I didn’t have to wait 12 months to receive cash back. I wish I didn’t have to pay an ATM fee at all the ATMs. I do like that I received my paycheck early.

I have enjoyed my card so far. Have not really tried all the features but do far so good. No major complaints so far. Will try the savings feature soon and the member to member send money. We will see. I do like the loading ease. Haven't tried to load a check yet either.

I use my card to send money back and forth with family. The only thing I'd like to be better is MoneyPak. It's difficult to use plus no customer care and if you forget original login then you are out of luck...

I love Green Dot. I get my direct deposits early morning. But I wish they change the cashback rules a little like for emergency situations or able to send their customers Western Union like Bank of America prepaid.

Make it so we can talk to a live person would be nice. You guys make it pretty easy to use the app. I could love to see where I can deposit more money by mobile app. So far so good on being notified of when the payment goes through.

I have had my Green Dot account for over 4 years now and I love it! I recommend it to everyone I know who is looking for recommendations on banks to open an account. The only issue I have is that the process of changing one's name is rather difficult. Overall, I have no major complaints with Green Dot or their customer service. This company is amazing!

I REALLY LIKE my Green Dot card because it is so convenient when it comes to getting my paycheck and being able to use it almost right away. Setting up my bills for automatic payments is so quick and easy too and I never have to worry about any transactions because I can always check the app 24/7.

The only thing I don't like is the monthly fee you charge. Could be lower. Like $1.00 or even $2.00. Being a single mother of 4 boys I need every penny I work for. I understand and agree that there should b a monthly fee but it could be less. Thank you greatly.

So far no it's great and no issues and lets me have the freedom without any fees. It's nice. Love it. There's no stress on using the card and it's easy. I couldn't be more happier with it. I would recommend it to friends.

I’m not sure how long I’ve had this card but it’s never failed me. I’ve recommended it to friends and use it as my primary payment method. It’s never been refused or declined. I got the card as a debit pay card but I’ve used it and loaded money on to it as well.

Awesome card!!! Thank you. I have never had a better card. This one is just fantastic. Alerts are great and I always know what I have. I have told many of my coworkers about this card and strongly advised them to look into getting one! I absolutely love that I have the cash back card. It adds up so fast and it is totally amazing. Thank you so much.

I have been pleased with the service thus far. It is everything I would want or need from a bank account without hassles of dealing with a bank. The only thing I don't care for is being charged if I need to add money to my card, but I understand why it is that way. Keep up the good work!

I use Green Dot for my direct deposit for my place of employment and tax refund. I have had nothing but a great experience so far. I will continue to use Green Dot for my direct deposit for the foreseeable future.

Excellent service. Never had any problems with y'all. I have recommended this card to a lot of people because of how great it is. I have no questions. Never had any problems. This is absolutely the best card/bank I have ever had. Ever since I have gotten this card I have refused to use any other bank. Keep up the good work. I do wish y'all had rewards for customers that have been as loyal as I have been.

I don't really trust banks so being able to have a prepaid debit card is great, especially being able to have my direct deposit 2 days before payday and everyone else. Not to mention makes online purchases easier than ever.

I have been very happy with the service although when calling customer service there are too many steps in order to reach a live person. There should be a easier process to reach a live person. But once reached my issue was addressed and resolved. Cheryl **

I have had Green Dot for close to a year and have no issues with directed deposits which usually is a day or two earlier than getting a check. I use the paper checks to pay my rent and haven't had no problems with those either but I wish I could use the app still to pre-authorize the checks when I write them so the money will be set aside right away and I didn't have to worry about overspending.

Great, easy to use and there no delay on money and fees that cause your card to be on hold and it notify you when your card has been used which comes in handy. Overall I am very happy with the card. Thanks.

I love it. Wouldn't change it for nothing. I been with Green Dot for a mine now and so far so good. I will recommend it to anyone. It's such a great site and you get rewards and money back when you spend money. So yes I love my green dot.

This card is the best I ever had. Don’t have to worry about no one cashing my checks or using my card numbers. So far the bank accounts I had got hacked into. Since I been with GreenDot I have my money on time in no hackers.

I like how I receive my SS checks four days earlier than I would with a bank account in the small town where I live. I like the idea of the updates thru my email letting me know if someone has used my card or if my balance is lower than I was expecting each day.

Just was wanting to say if there is a way you guys can implement some sort of live representative customer service line, that would help a lot with questions that can be answered oppose of having to go back an fourth with the menu options. Thank you. Other than that this card is very helpful.

Easy to use card, good information about balance. Fair rate when withdrawing funds. Card read easily. Love Green Dot. Always tell family members about it. Mostly during their tax time. Think I'm about to get more friends on board to get a card. Thanks green dot for having a good card for customers who need it. Thanks again. I love using my card from time to time. Thanks thanks thanks again and again.

My experience been okay with Green Dot. I don’t like that if anything happens to my card I won’t have access to my money for weeks until I get another card. It’s hard to get a live person over the phone.

I have been using Green Dot for 7 years and I love it. I will not use any other prepaid services. I have not once had any issues with Green dot since I switched to their services. I recommend their services to all my family, friends and co-workers. My experience as been nothing but positive.