
Green Dot Prepaid Cards Reviews
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About Green Dot Prepaid Cards
Green Dot Prepaid Cards are a convenient money-management solution for consumers looking for help sticking to their budget. Unlike a traditional credit card, Green Dot’s prepaid cards do not let you use more money than is on the card.
Visit www.greendot.com- No overdraft fees
- Use anywhere that accepts Visa
- Free deposits and retailer withdrawals
- $2,500 card maximum
- Various added fees
Green Dot Prepaid Cards Reviews
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- 4,947,670 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 15, 2017
I absolutely love this card. I'm able to avoid fees that usually have with pay cards for jobs. I'm also able to deposit my checks. I get paid early from both jobs. Now it's fair, convenient and manageable without overdraft... I even enjoy calling my card just hear Steve Harvey loud energetic voice lol. Outstanding idea!
Reviewed Jan. 15, 2017
I like the ease of loading the card, the low reload fee and the low monthly fee. I like not having to worry about overdrafts. Getting balances daily via text message is a great way to help me keep check on my balances. My only suggesting is to please make it easier to get cash from more ATMs.
Reviewed Jan. 15, 2017
Green Dot has been a good experience for me. It works for me well. I will recommend it to anyone. Customer service is good. They come on the phone right away, they resolve any problem that I have and when it's my birthday they always wishes me one. My money always goes in my account on time.
Reviewed Jan. 15, 2017
I think the fees are getting a little too high. My monthly charge was raised after one month of carrying the Green Dot card. Tried to get a loan, but they said I couldn't use Bonneville bank as a true bank?

Hi Mark,
We'd like to have someone look into your account and discuss the concerns you’ve shared. We'll be in touch with you through the phone number provided to us by Consumer Affairs. Please private message us if there is a better number to reach you.
Thank you,Green Dot Corporation
Reviewed Jan. 15, 2017
Cannot access my funds. Unable to use card. Every day I called different information given. No resolution. I am really disgusted with your company. Going to cancel my card after my money is released. This has happened numerous times. No one seemed to know what they were doing.

Hi Esthe,
We'd like to have someone look into your account and discuss the concerns you’ve shared. We'll be in touch with you through the phone number provided to us by Consumer Affairs. Please private message us if there is a better number to reach you.
Thank you,Green Dot Corporation
Reviewed Jan. 15, 2017
I call to dispute a transaction. When the representative called me about the dispute I was at work. Unfortunately couldn't talk. I then received a email saying my dispute has been closed. Very poor customer service. I had to call back and go through the process all over again.

Hello Dominque,
It was a pleasure speaking with you earlier today. We are glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed Jan. 15, 2017
I am able to check on my account everyday to see balance and deposit which I like about Green Dot. Even tells me if there is going to fee paid that month or not. Gives me map reloading and atms where if I need to get cash immediately on hand.
Reviewed Jan. 15, 2017
I've had my card for 3 or 4 years now and I have had no problems with it. Only thing I don't understand that I thought I was gonna get paid two days earlier but I was getting paid on thursday's but now on Friday's. I don't have a problem with it, I'm just wanted to point that out. I'm proud to be a user of Green Dot. I would refer my friends to green dot.
Reviewed Jan. 15, 2017
I love the customer service and I love the way can keep up with my bills automatically using Green Dot. Thank you for having an awesome program. Im very pleased with the options you allow your customers to have available to them. I would recommend Green Dot to all my friends on Facebook, Twitter and YouTube.
Reviewed Jan. 15, 2017
I have been locked out of my mobile account for months. Every time I get a temp password it says I used it already. I called once to get it unlocked and the person who answered did not help. I would like this issue resolved. I do not like paying $7.95 a month for service fees when other pre-paid cards are only $4.95. I do not get my paycheck 2 days early, but I get my check early on other pre-paid cards. I'm very close to cancelling this card.

Hi Jocelyn ,
We tried to contact you regarding your concerns with your online account but haven’t been able to reach you. It is important to us that we speak with you so we can work towards resolving your concern. When you have a free moment, please contact us directly so we may assist you further.
We look forward to hearing from you.Green Dot Corporation
Reviewed Jan. 15, 2017
My card number was stolen and my account drained. No help from Green Dot. No security with GD account. If green dot could limit use of my account to my state I would risk using it again. Otherwise, I won't throw my money away again.

Hello Craig,
It was a pleasure speaking with you earlier today. We are glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed Jan. 15, 2017
I love that I receive all of my direct deposits 1 to 3 days early! I'm a single mom of twin boys. This is often times very helpful! Customer service is helpful. Now if I could just win the $5,000 on fridays that would be great!
Reviewed Jan. 15, 2017
I love my card and the process. However the over the phone experience is not the best. Skill your representatives up. I shouldn't call and get different answers for the same question. Makes me question if I'm being told the truth.
Reviewed Jan. 15, 2017
I have to say the customer service is awesome! I noticed that my account had some suspicious activity and they shut my account down immediately. They also waived fees for my new cards and expedited them to me free of charge. I have to say they have been far better than any bank I have had in the past and will continue to be a loyal customer for years to come.
Reviewed Jan. 15, 2017
Never had any problems in using this card. Better than the RushCard, easy to load at many places, can be use everywhere. It keeps my account info [BAL] UP TO DATE THROUGH TEXT AND EMAIL, IT WILL ACCEPT MY TAX REFUND. The app help me pay all my bills.
Reviewed Jan. 15, 2017
I use my Green Dot Card too like a regular Visa for what I my money I get from the Federal Government in the form of SSI payments. I've mess up my credit when I was younger and dumber. And I really like getting it early (Two Days earlier). Your service has been great although I am wanting to get deposit alerts to my phone. Have changed phone but not phone number.
Reviewed Jan. 15, 2017
This card is great. My pay is always there on time. When I had a problem it was fixed quickly, and professionally. I always recommend this card. I am the grand prize winner of the payday bonus sweepstakes for 5000 dollars, so I am very happy with this card and co.
Reviewed Jan. 15, 2017
I would like it to be easier to get statements from months past. I am trying to prove a payment way made by my Green Dot card but it is hard to get you on the phone. If I happen to get a live person you can't always understand them. Please help.

Hello Kimberly,
Our records show that you spoke with a supervisor from our office regarding your Green Dot card earlier today. We are glad that we were able to address the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to speak with you today. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed Jan. 14, 2017
Very easy to get and use. It easy to use like a regular ATM card. I would get another if I need to. I have my payroll check directly deposited and my tax refund as well and I would recommend to anyone.
Reviewed Jan. 14, 2017
I truly hate your staff. They are terrible. Everyone I spoke to spoke in broken English! One of the staff canceled my card without my permission! I recommend some English speaking operators! If I didn't have both my direct deposit linked to this account I would not keep using Green Dot. This operator that canceled my caused me a lot of problems.

Hello Alicia,
Our records show that you spoke with a supervisor from our office regarding your Green Dot card earlier today. We are glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to speak with you today. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed Jan. 14, 2017
I absolutely love my Green Dot card. I love shopping and using my card. I'm so happy that I am a Green Dot card user. I currently use my Green Dot card for online purchases, gas, food/groceries, online payments, billing inquiries and last but not least direct deposits.
Reviewed Jan. 14, 2017
I just felt like they just wanted to get me off the phone. I was calling up to let them know that I no longer have Enterprise on my account but they have a copy of my card and was wondering if there was any way to block them from taking money because I'm in a current lawsuit against them. I was basically told "no you have to wait until they take all your money and then dispute it." That's why as soon as I get my money off this card I am done with Green Dot.

Case No. 02777330
Hello Aaron,
We attempted to contact you through the number that was provided below (978)879-7365, but were unable to reach you. However, we left you a voicemail that contained our direct contact information. Please contact us at your earliest convenience, so that we may assist you with resolving your concerns. Our office is open Monday through Saturday from 8:00am – 6:00pm (CT). We look forward to hearing from you!
Thank you,
Green Dot Corporation
Reviewed Jan. 14, 2017
So far no problems. Love the text options. And I have recommended it to all of my friends and family. If it helped my credit then that would be so much better. I rather deal with Green Dot than having to deal with a bank. I wait tables so very easy to load my card whenever.
Reviewed Jan. 14, 2017
Never can make new password. I don't like that I can't get online see anything. I do the one use password sent to my email... That have 8 hours to use and still doesn't go thru. Wish could talk to person about this matter. Would be some helpful.

Hi Anastasia,
We'd like to have someone look into the technical issues you’re having with the mobile app. We'll be in touch with you through the phone number provided to us by Consumer Affairs. Please private message us if there is a better phone number where we can reach you.
Thank you,Green Dot Corporation
Reviewed Jan. 14, 2017
Great alternative to getting bank account and paying fees. With direct deposit it's basically free of fees. Just wish there more ATM's available to withdrawal free of charge and the current app is not working. Who needs a bank when Green Dot is an option.
Reviewed Jan. 14, 2017
Love the service techs - very helpful. The card has made my credit score go up and will recommend to all my friends and family. If I had to choose Green Dot's #1. Also is there some way to do checks? Can you all make it possible to deposit more than 1500 dollars? Other than that I'm very happy.
Reviewed Jan. 14, 2017
I love my Green Dot card. I have had it for several years now and I use it every day. I even have my check going direct deposit to it and I get my check 3 days before everyone else. I absolutely love, love that. Then on top of that I got a paper check in my name and I was able to login to my account and take a picture of the check and it was deposited into my account the next day. I love that feature. If I need more money to pay a bill I go to the store and load money onto it and it's very simple and easy. I consider this as my bank account.
Reviewed Jan. 14, 2017
Really there is nothing to complain about with the Green Dot card. Every time I go to use it it works just like it's supposed to. The online app works really good. It is easy to use and tell you everything you need to know about your account and how much money is in there.
Reviewed Jan. 14, 2017
Great experience with my Green Dot card. The best is I have my direct deposit with two days on time, always, without any kind of problem. Excellent service, simple and without complications. Of course that I recommend to my friends. It's my best choice.
Reviewed Jan. 14, 2017
I love the service they give when it comes to getting paid before my payday... I also like the fact that I can withdraw my money. I just wish the limit was raised. Not being able to get bills paid because I couldn't take all my money is horrible. And if you guys started a rewards deal it would make Green Dot even better.
Reviewed Jan. 14, 2017
I love using Green Dot. It's the best!! It is very convenient. I can use it anywhere. I can make my car payment & cell phone payment on time. The direct deposit is awesome as well! I love it, I love it, I love it!!!
Reviewed Jan. 14, 2017
Overcharged service. No benefit from having the card for a long time. You can reload it at most of the places you can and only certain PNC you can use. It's a big inconvenience. I thought it would help and then maybe be beneficial later down the line but it's not.

Hi Ebony,
We tried to contact you regarding your concerns with your Green Dot card, but haven’t been able to reach you. It is important to us that we speak with you, so that we can work towards a resolution for your account. When you have a free moment, please contact us directly, so that we may assist you further.We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
I love Green Dot. I have my Social Security check put on each month and I have not had any problems at all. I am glad I got the card. Thank you so much. I will recommend this card to all my friends. My family already has one.
Reviewed Jan. 14, 2017
This card is a replacement after I disputed an unauthorized charge by "Digtracks.com". They continued to bill my card even though I've never given them authorization or the card's info/ccv. Green Dot lacks in cardholder's protection against fraudulent charges. This is a debit card account, yet Green Dot continues to allow digtracks.com charges to accumulate like a charge account.

Hi Reginald,
We tried to contact you regarding your concerns, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further.We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
I am very pleased with my Green Dot card. I have had no issues with this card. It's easy to use. More so than having to carry cash. The features with the app on my phone and email keep me updated 24/7.
Reviewed Jan. 14, 2017
I love using the card to shop online and I like the fact that I don't have to wait in line at the bank to deposit my check. I have never had to pay the monthly fee because of how useful the payment counter is. Either make a deposit or spend so much money.
Reviewed Jan. 14, 2017
Chose this card because it boasts the ease of use and minimal fees. Couldn't be further from the truth. Unacceptable amount of fees $8/month and stores listed as having non-fee ATM's is a load of bull!! I am charged about $5 each transaction at any store. I am looking for another card or bank as soon as possible.
Updated on February 16, 2017: I am completely appalled at the lack of customer service. I completed an honest but negative review and received a phone call with an attempted apology in the form of a one-time refund of a monthly fee and was asked to change my review!! Two days later, my card was declined and has not been working since, showing as not recognized or declined. My direct deposit was posted to the account only days prior. I've called the customer service tel# 866-795-7597, MULTIPLE times and CANNOT get a customer service representative. The system doesn't even give you the option to speak with a representative!!
Furthermore, I entered the card # several times for account verification, it did not recognize it, stating it doesn't exist so I had to enter my SS#. This is beyond unprofessional. At this point I only want my card to be reactivated or fixed, so that I have access to my money. I will be removing my account as soon as I have another one set up. How can one not consider this retaliation for honesty?

Hello Miriam,
It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Jan. 14, 2017
Would like to talk to someone in the U.S. The run-around I was given when reporting on authorized use of my card was unacceptable. Had the card blocked and transactions still went through. When asking how this happened there was no answer.

Hi Darren,
We tried to contact you regarding your concerns with your Green Dot card, but haven’t been able to reach you. It is important to us that we speak with you so we can work towards resolving your concern. When you have a free moment, please contact us directly so we may assist you further.
We look forward to hearing from you.Green Dot Corporation
Reviewed Jan. 14, 2017
I like the card, I haven't had any problems with the card. My wife wants a card; now she likes the fact that you get your money a few days early, I use to have a Rush Card but after using this and doing a direct deposit I canceled the Rush Card.
Reviewed Jan. 14, 2017
I am having a very hard time logging in. I have tried to reset my password and I am not able to. Using the reset option online will not work. I do not like The 1-800 number to call and check my balance. It's too time-consuming. I would rather be able to use the app and get logged in to view my balance.

Hi Amber,
We tried to contact you regarding your concerns with your web account but haven’t been able to reach you. It is important to us that we speak with you so we can work towards resolving your concern. When you have a free moment, please contact us directly so we may assist you further.
We look forward to hearing from you.Green Dot Corporation
Reviewed Jan. 14, 2017
Love my card and the convenience I have while using it. Wish you all had secured cards that you reported to credit agencies. All in all I like my card and the fact it's no hidden charges or overdraft. I have and will continue to recommended Green Dot to others.
Reviewed Jan. 14, 2017
I am happy with my Green Dot card. It helps me. It is very important in my life to have this Green Dot visa debit card. I feel very secure to have this Green Dot visa debit card. It is a very simple and easy way to use this Green Dot card because it has changed my life. Thank you.
Reviewed Jan. 14, 2017
I use my card almost daily. It is great for direct deposit. I have recommended it to several co-workers when our business went direct deposit. We also set up a card for our teenage daughter when she started working. It is accepted everywhere I have tried to use it.
Reviewed Jan. 14, 2017
Y'ALL HAVE a PROBLEM WITH ADDING CASH ONTO the CARD. I went to Walmart thinking that I can PUT 1,500 on the card. NO. I had to do it three separate times and that ain't good, so y'all need to fix that!

Hi David,
We'd like to have someone look into your account and discuss the concerns you’ve shared. We'll be in touch with you through the phone number provided to us by Consumer Affairs. Please private message us if there is a better number to reach you.
Thank you,Green Dot Corporation
Reviewed Jan. 14, 2017
I have been with Green Dot for some time now and I honestly love the account. Oh love the fact I get my direct deposit 2 to 3 days early, which is very convenient to me. I will continue my services with Green Dot. I would like to recommend that for a certain amount deposit monthly we get reward with a cash prize of like $10/$20. That would be nice.
Reviewed Jan. 14, 2017
I love my Green Dot card. However I have yet to receive my permanent card so if you could send me that your service would be perfect. Thank you so very much for your help. Have a wonderful day. Be safe.
Reviewed Jan. 14, 2017
So far I like using your card but ask me again in like 6 more months and we will see how I still feel then. But I have not been using it for even a year yet so I'm not too sure how I feel about it just yet. But I will let you and everyone else know how I feel when I know if I really like it or not.
Reviewed Jan. 14, 2017
I hate that you charge that much for the card a month. I'm thinking about cancelling my card. Other than charging I've no complaints with the card. Maybe this year you can lower the card charges. It's ridiculous to pay 7 or 8 bucks a month just to use your card.

Hello Laura,
It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Jan. 14, 2017
Very happy with Green Dot banking, I wish you guys had credit card with credit limit. Do you guys give credit scores and do you guys have any type of loans thru Green Dot banking. Do you guys give any money for references that we might get if someone start a Green Dot account. Thank you for reading this. Have a bless day.
Reviewed Jan. 14, 2017
The money was not credited back to my card like I was told it would be. The email I received the other day said that the money would be credited back and it was never received in my account. I would appreciate it if it was credited like I was told.

Hi Ricky,
We tried to contact you regarding your concerns with your Green Dot card, but haven’t been able to reach you. It is important to us that we speak with you, so that we can work towards a resolve for your account. When you have a free moment, please contact us directly, so that we may assist you further.
We look forward to hearing from you!Green Dot Corporation
Reviewed Jan. 14, 2017
This card is convenient, easy to use. I like that it has the ability to pay bills, using this card, should after a while of having should move you to a unsecured debit card, or honor the reward offered with the debit card.
Reviewed Jan. 14, 2017
Never been easier to load and use! Thank you, convenience at its finest, great security as well. Only wish I could customize my card with a picture. But overall very happy with Green Dot, I recommend it to anyone needing a pay as you go card.
Reviewed Jan. 14, 2017
My experience has been great, the only things I have troubles with is: The daily limits the reload locations have. IE: limit of $500 or $1000 so that when I bring all the cash to pay my bills with I have to go super early in the morning to beat every other potential customer who might be taking away from the limit. My request - lift the limits... Most of the time I also give said reload location business while I'm there reloading. Some businesses/establishments do not recognize this account as valid, ie: I cannot use this card as a good standing account in order to open a bank account - their systems don't acknowledge it.
Reviewed Jan. 14, 2017
I really enjoy the convenience of the card. It does stink that you have to put a minimum of $20. And the monthly charge is like $8. And in order to get it waived you have to make 30 qualifying purchases which is hard when you're on a fixed income. If they could lower it to 15 or 20 that would be better.

Hi Tina,
We tried to contact you regarding your concerns, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further.We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
I love my card. I can get on the website and check my account. The only thing is my slide to check my balance doesn't work. I have to sign in every time. Please fix this. Otherwise it's a great card and account.
Reviewed Jan. 14, 2017
Website isn't always available. Not sure why. Very inconvenient. Really am pleased with Green Dot service. Customer service representative very helpful and friendly. Just received my second card. The previous one expired. Great, awesome, accurate, no fees need to fix web page.
Reviewed Jan. 14, 2017
I liked using this service, it was more convenient than using cash! Liked the Green Dot app on phone as well to be able to immediately check all transactions! Unfortunately I was injured at work and didn't have any income. But I would definitely use Green Dot again in future! Thank you!
Reviewed Jan. 14, 2017
Everything was great, couldn't be better. Getting my new card to me went well, customer service was great. I appreciate how GD handle my matter with great care and in a timely manner. I would recommend this card in the future and I'm glad I have this card.
Reviewed Jan. 14, 2017
I've never had a problem using this card and my direct deposits are a day earlier than everyone else. The card works at every location aside from Redbox movie rentals, where it worked at first, but I changed my address and it quit working. I believe it is because of the change in ZIP code.

Hi Joshuah,
We tried to contact you regarding your concerns with your Green Dot card but haven’t been able to reach you. It is important to us that we speak with you so we can work towards resolving your concern. When you have a free moment, please contact us directly so we may assist you further.
We look forward to hearing from you.Green Dot Corporation
Reviewed Jan. 14, 2017
I am very pleased with my Green Dot card. I have my paycheck conveniently direct deposited. I am able to easily pay all my bills online. My wallet was stolen and Green Dot made good on the fraudulent purchases and issued a new card very quickly. Thanks so much for the prompt response and making a stressful situation easier.
Reviewed Jan. 14, 2017
I love my card. Very handy for on-line purchases and paying small bills. They also make it very easy to track purchases by using the on-line tracking system. I have had my card for over 6 years now and they always have a replacement card to me before the old card expires or if I lose it. Thank you Green Dot.
Reviewed Jan. 14, 2017
So far, I've not had any issues with the card. I love the fact that I get my pay a day or so earlier than what my employer says it shows up. It really helps out a lot. The ease that I can use this card is great. The only issue I have is the charge amount for withdrawals but other than that, it's good.
Reviewed Jan. 14, 2017
I am very pleased with my Green Dot visa card. I've had it for over 5 years. One of the best things about it is that if anyone goes to your account to withdraw and you don't have the money in your account, they will deny them and not charge you an outrageous fee.
Reviewed Jan. 14, 2017
I have 2 cards and I do recommend Green Dot to all my friends and family. I get all these other cards in the mail, but I only use green dot. I have had my card for lots of years. And I am extremely pleased. Your customer service is very pleasant to deal with as well.
Reviewed Jan. 14, 2017
I like it. It works out good. The only thing is I use to get my money on thurs mornings. Now I have to wait until thurs evenings to get it. Don't know why it changed but other than that I like have it to use. Don't like that it charge you to check your balance on a atm.
Reviewed Jan. 14, 2017
Monthly charge is getting too high. Now live on a fixed income and every penny counts. Did work for me years ago when I was working and I think it was only $5.95 a month. I bought a lot of things online and card only had x amount of dollars so if it was breached. I wouldn't lose as much as a credit card. Now home on disability I need every penny I can get just to get by every month. Thinking about cancelling card, and changing to debit card from bank.

Hi Sue,
We tried to contact you regarding your concerns with your Green Dot card, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further.We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
My Green Dot service and experience has been GREAT. It allowed me to pay bills, order family gifts without a hitch. It has been great since the first time I used my card. Its very easy and most helpful. Also I order parts for my custom car without my wife yelling about amount I'm spending.
Reviewed Jan. 14, 2017
Lately it's been taking Green Dot way too long to post paychecks and online payments. I'm about ready to cancel this card out and go with an actual bank. I was happy with this card until this month. I'm supposed to get paycheck one day earlier. This week that did not happen. Took close to an hour before my upload showed up when I added money, and took 5 days for an online payment to show.

Hi Alma,
We tried to contact you regarding your concerns, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further.We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
I like it. Haven't had any problems yet. I like all the updates you guys give back. And also how fast my money is there. I like how the fee is cheap. And you can check your account all the time and it don't cost you extra on your app. You guys are always on top of things. Thank you.
Reviewed Jan. 14, 2017
I think the monthly Fee is way too High for as much as I use my card. You guys should lower your monthly Quota or at least be sympathetic from time to time. I have direct deposit set up with you guys as well as bill pay. A pass on the monthly Fee would be nice!

Hi Jessica,
We tried to contact you regarding your concerns with your Green Dot card, but haven’t been able to reach you. It is important to us that we speak with you so we can work towards resolving your concern. When you have a free moment, please contact us directly so we may assist you further.
We look forward to hearing from you.Green Dot Corporation
Reviewed Jan. 14, 2017
I lost my card a couple months ago. I informed you several times about replacement and was virtually ignored. I give you no stars and told you to keep the damn money. I will tell everyone I know if they use your service they better not lose their card or they will end up forfeiting their money left on it!

Hi William,
We tried to contact you regarding your concerns with a replacement card but haven’t been able to reach you. It is important to us that we speak with you so we can work towards resolving your concern. When you have a free moment, please contact us directly so we may assist you further.
We look forward to hearing from you.Green Dot Corporation
Reviewed Jan. 14, 2017
I've attempted to go online and I'm unable to do so. I've called customer service numerous times speaking to somebody overseas which is no problem but nobody can give me any help in this matter. I've been told more than 3 times that I will be contacted to alleviate the problem with password and username.

Hello Paul,
It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Jan. 14, 2017
I have enjoyed my Green Dot experience. The best decision I've made. It would be great to rent cars without the huge deposit on my account. The card is great. I have access to my account all the time. Using the mobile app is great.
Reviewed Jan. 14, 2017
They charge me monthly even when I surpass load amount or purchase quantity. They allow people to double charge my card and when you report it they ignore you. The account is always screwed up. Either too much money or money missing.

Hi Jillian,
We tried to contact you regarding your concerns with your cards fees and features but haven’t been able to reach you. It is important to us that we speak with you, so that we can work towards a resolve for your account. When you have a free moment, please contact us directly, so that we may assist you further.
We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
It's been a lot better than I expected. If a bank/business takes a long-term approach, customers always get treated right. BUT, if you take the every 3 months quarterly Wall Street view, then we'll (customer) get the shaft. I'm in a Startup business now, so I'll be watching my dollars & cents.
Reviewed Jan. 14, 2017
I was very satisfied with the time it took to settle. Also customer service was easy to work with - thank you. I do enjoy the convenience and ease of using my Green Dot card and I look forward to continuing to do such. Thanks again for your help. It makes my life a little bit easier.
Reviewed Jan. 14, 2017
I am grateful for Green Dot! I would like to know, however, if you can get a replacement card if your original one wears out, and how to go about getting it. :) I am glad green dot was an option for those who are unable to get a bank account. I'm currently working on getting one.
Reviewed Jan. 14, 2017
Called because I wasn't familiar with a charge. So when I spoke the representative she reminded me of the time and location so that I could recall the transaction. She was polite and very helpful. She assured me that the transaction was pending and the funds available was correct.
Reviewed Jan. 14, 2017
I think the monthly fee should go back down because I am on a fixed income and was using my card for internet shopping and paying bills online when your company hiked the prices for things I was already doing. How is it fair? I realize that this will fall on deaf ears but you wanted my opinion.

Hi Shawn,
It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Jan. 14, 2017
The only option I would like to have improved by Green Dot is the mobile app. I wish you can do what you can do on the website on the mobile app. Otherwise I have zero issues with green dot. It is a great service and I see myself using it for a while.
Reviewed Jan. 14, 2017
I'd like to see the minimum for reloads increased. Only being able to load $500 means several trips and several fees if I want to use this card to book trips or make a larger purchase. Please consider raising the minimum to $1,000.00. It would be helpful.
Reviewed Jan. 14, 2017
I love my green dot card! I use it just like any other banking card. It's very convenient and I have been using this card for a few years now! I have even shared my experience with friends and they have purchased green dot cards as well! Thanks Green Dot!
Reviewed Jan. 14, 2017
I have been very satisfied with my Green Dot card. I can do almost anything with it except rent a car. I was able to reserve a car but when I went to pick it up, they would not rent it to me. Otherwise I am very satisfied.
Reviewed Jan. 14, 2017
Green Dot has been a great alternative to having a bank account. Only issues I have had were with customer service. I feel as if most people on the other end are not listening and are reading from a script.
Reviewed Jan. 14, 2017
Never have a problem with it. I can use it anywhere, anytime and the website is easy to follow. I highly recommend it to anyone. I've had my card several years now and plan to keep it several more. Thank you Green Dot team. You're the best always.
Reviewed Jan. 14, 2017
I am completely satisfied with my green dot card. Never had any problems since I have had the card. Enjoy how you send text messages on my balance on my card. Satisfied I'm able to go to ATM - any location. Glad I can refill my card at any available location. Also, appreciate money being on card day or two before payday. I'm completely satisfied. Thank you Green Dot.
Reviewed Jan. 14, 2017
The card/account is convenient. The app is smart, concise and I even like the cheerful green color scheme. I feel that my funds are secure, and I especially feel most secure that there are no overdraft fees or surprise fees.
Reviewed Jan. 14, 2017
I have recommended mainly family members and friends. GD makes it easier for me to sent money to my son who is 200 miles from here. Most of all, it definitely helped with the overdrafts; direct deposits and online payments. Helps save money.
Reviewed Jan. 14, 2017
Very satisfied with Green Dot. Direct Deposit is on time every time, love the account balance text message, online transaction history is clear and updated in real time. Also like the ability to pay or transfer money to others who have a Green Dot card. Keep up the good work!
Reviewed Jan. 14, 2017
I can only load 500.00 on my card at a time. Thats my only issue. My check I'd usually around 1500.00 and I would like to load it all. My bills are deducted automatically. It is a perfect setup for someone who forgets. I have truthfully never had any other issues.
Reviewed Jan. 14, 2017
I have been a member of Green Dot for five years and have never had a problem with using my card or money being deposited on my card. I don't like the monthly fee increase but can live with it for now, and never call customer service.
Reviewed Jan. 14, 2017
First of all, I'd like to say I love using the Green Dot card. No overdraft fees, I can use this card at every location that take debit/credit cards, and to reload at many locations. Now, the reasons I have a few problems. Before I updated my app, I never had a monthly fee because my check was direct deposited from the government. Now since the update, I have had a maintenance fee for the past few months. I have been using a Green Dot card for over 2 years.
When it came time for my card to expire, I was not issued a new card. Two months before expiration month I had contacted customer service, via email, about the expiration of my card. They assured me that a new card would be sent to me by the middle of the month. If not received then I should call for new one. I didn't receive new one so I called. I was informed that I didn't qualify for a new card. I had to purchase a new one. Overall, my experience had been great. Just had a few bumps along the way. Not bad enough to stop using the card. I have already referred lots of friends and family to use Green Dot cards.
Reviewed Jan. 14, 2017
Very easy access to account balance and low fees on atm withdrawals. I appreciate receiving my direct deposits early. If and when I have to call customer service they are friendly and precise in resolving any issues that may be occurring with my account. Green Dot has a great spokesperson as their celebrity endorser which was influential when I was selecting what debit card to use.
Reviewed Jan. 14, 2017
Green Dot is excellent. No problems with anything. This the best card I have used in years. I wouldn't change anything except maybe put a chip in the card. Other than that excellent work. Keep up all the hard work. I have no issues with the card or company. Everything is good.
Reviewed Jan. 14, 2017
I always get paid 6 days before normal payday. Can't do without it. Would be nice to have a couple paper checks available to use as checking acct. I feel safer with green dot than going physically into traditional banks. My only complaint when a place says I can't use Green Dot for my deposit. Really do love green dot.
Reviewed Jan. 14, 2017
Since I've been a Green Dot cardholder for almost two years now, I hope my feedback is effective and valued as a cardholder. There are times I'm unable to retrieve my account information when I call the automatic service system, and I am not able to access my account online for some eccentric reason; even after setting up my account online. So that's a bit of an inconvenience. In addition, it would be nice to have an upgrade for the decorations of the cards. Thanks in advance!
Reviewed Jan. 14, 2017
I use your card all the time. I love it. It is so easy and when I have a problem I talk to real people so thank you so much. It works anywhere and I don't have to deal with hassles of other cards and I don't have to pay interest on anything. The only thing I would say negative is that if you don't use a ATM that they use it charges a little too much to take out your money.
Reviewed Jan. 14, 2017
I called on January 9th to ask about a transaction I did not recognize. Come to find out it was fraud and they deactivated both of my accounts. I have two cards, use them very very often and he said he would mail me a new card within 7 business days. I explained to them I have all my money tied up with Green Dot and I need to pay bills and put food in the house for my family. They froze my account until I recover the new card in the mail.
Even after my explanation of everything tied up they didn't care. I would have thought they would have overnighted a new card or two day shipped it but a week with no money means no gas for cars, no food as I travel 6 out of the 8 days for work. I have late fees on bills now that I have never been late on and honestly it's all because Green Dot don't have a better way of handling these situations. Once this card comes in the mail I have withdrawing all my money and will be issuing a different service. This is ridiculous. I have missed 3 days of work because I have no way of accessing my cash.

Hello Joseph,
Our records show that you spoke with a supervisor from our office regarding your Green Dot card. We are glad that we were able to address the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed Jan. 14, 2017
Customer service needs to be localized and better than what it is! Having foreign country do your customer service makes it hard. You can't understand them most of the times. That discourages me from having a Green Dot card sometimes!

Hi Saundria,
We attempted to contact you regarding your concern. If you still require assistance, please call the number left on your voicemail. We are here to help.
Thanks,Green Dot Corporation
Reviewed Jan. 14, 2017
Thus far, I have had no complaints with Green Dot. I have part of my payroll check directly deposited into my card and I love It! Keep up the good work. My pay normally arrives to my card 1 day earlier than my paycheck and I love it. Green Dot is a good thing to those of us who just don't trust banks with our money. Thank God for Green Dot!
Reviewed Jan. 14, 2017
Green Dot is the best card I ever had. It easy to use and the direct deposit come fast. I love it. I wish all the card was like Green dot. It's an easy bank and I have been recommended it to my friends, relatives and they love it as I do. It is the best bank, thanks.
Reviewed Jan. 14, 2017
I have had Green Dot for some time; now I like it. The ATM fees are high on both ends but it gives me the opportunity to have an account and having a job I can have direct deposit. I have only found one ATM that is fair with their prices is Wegmans. Thank you Green Dot.
Reviewed Jan. 14, 2017
I absolutely love my Green Dot card!!! I have no complaints and I will always keep this account open!!! I have a regular bank account that was messing up all my money. Unauthorized charges were coming from everywhere. So I switched to Green dot and I haven't has a single problem since!!
Reviewed Jan. 14, 2017
I love my cards, I feel very confident that when I need to pay bills, or get groceries, my Green Dot card never fails, and tell everybody they should get one! I can go anywhere and it is accepted. I never leave home without it.
Reviewed Jan. 14, 2017
Love this card and your services. I have direct deposit and would like to see free cash deposits for those that have the direct deposit. I feel that we should not pay 4.95 to deposit more to my account. Other than that I love your service.
Reviewed Jan. 14, 2017
I would highly recommend this card. The Green Dot website is very easy to use. Fast and convenient. Customer service is very friendly too and you couldn't have picked a much better spokesman than Steve Harvey. Just love Steve Harvey. When you hear and see somebody like him representing a company, it has to be a good company.
Reviewed Jan. 14, 2017
Monthly charge should not be the basis to get your cash back. Also have more free ATMs because we get charged twice once from you and the other from the bank that controls the ATM. Money transfer to another person's account would also be great; it would help.

Hi Don,
We tried to contact you regarding your concerns with your Green Dot card, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further.We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
I have had a lot fun using my Green Dot card! I have no problems with it! I keep with me at all times. Wish they had a little green dot location you could walk into but for the time being I'll be good with what we have to work with! Like I said I really enjoy my green dot!
Reviewed Jan. 14, 2017
The card is great. The only thing I don't like is even though you get paid 2 days faster you have to wait for the money to come after 12 pm and if you get more money than usual you have to wait until 5 and if you have a V.I.P. card you can't get the $4.95 waived but other than that I have no problem out of my card and I love it!
Reviewed Jan. 14, 2017
I really like the Green Dot card. It's a convenient way to make purchases online safely. I also like that you can reload the card just about anywhere as well. I also like the convenience of being able to manage my account online as well as using the mobile app.
Reviewed Jan. 14, 2017
I really like having this card. I tend to use it for internet purchases. I was so happy when bank transfers became available, as it was an added convenience. Recently (about 6 months I think) the bank transfer amount was limited to $200.00. I'm not so happy about that.
Reviewed Jan. 14, 2017
The card services have made major improvements including check deposits. Is way better than before I complained and you listened. Money top up reloads can be improved by not charging a fee. Customer service still needs to improve but overall is better.
Reviewed Jan. 14, 2017
I love my Green Dot. At first I didn't like the monthly fee but I enrolled in direct deposit and I couldn't ask for a better card because my AMEX no one likes to take and I always end up in a bind. The only downside is the daily withdrawal limit.
Reviewed Jan. 14, 2017
The timing of my direct deposit is that I get it 2 days early. Even when I get my tax refund and also when I get paycheck every week. I had my fiance sign up for the Green Dot card and she loves it. She has her friends who have the Green Dot card. Account now can't compare.
Reviewed Jan. 14, 2017
Easy to use. Easy to load. Great app. Great for direct deposit. Reasonable fees...is accepted everywhere. Great customer service. I recommend to all my friends and family. Dollar Tree has easy load. Cost less than other stores to load money to the card. It's only like a dollar for every $75. At other stores it's $6 to load the card.
Reviewed Jan. 14, 2017
Why do I still have to pay a service charge every month. I have been with Green Dot for more than 10 years and other than that I have no problems. My money be in my account on time every pay check. Thanks for the great customer service.
Reviewed Jan. 14, 2017
Green Dot is convenient BUT my card was cancelled several times without my knowledge for suspicious activity. I highly appreciate that BUT I could have been given a heads up. It takes forever to receive a card once you have lost it, which is beyond irritating. I can hardly understand what the reps are saying.

Hello Elizabeth,
It was a pleasure speaking with you earlier today. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Jan. 14, 2017
My experience has been ok. I have started using other prepaid cards here and there. I mostly only use Green Dot for bills that I have to use Visa for, due to the increase of fees. I find that the loading fees and monthly fee are too high, which is why I am trying to mostly switch over to blue bird. They have no monthly fees and no loading fees. I plan on just opening a bank account this year, and moving away from Green Dot completely simply because of the fees. Also the customer service is less than acceptable.

Hi Dustin,
We tried to contact you regarding your concerns with your Green Dot card, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further.We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
The customer service is horrible. No one speaks English well. Hard to understand them. Also when you have a problem they never know how to resolve them. Their process as far as holding your funds is horrible. They want you as a customer to basically do their job for them. I wouldn't recommend this card to anyone and I'll soon won't be using it as well.

Hello Samone,
It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Jan. 14, 2017
Lately (this past month) I called over a dozen times on a simple issue that was never resolved to my satisfaction and have been seriously thinking of switching cards because of it. You did ask for my honest feedback and here it is. Customer service reps flat out lied to me even though I literally begged for the truth. I asked for a manager and they would not let me speak with one. One day I was transferred five times and nobody could help me or would help me. Then the last representative lied thru his teeth. Horrible, dishonest customer service is not a way to retain customers who run their whole paychecks thru your system. I hope somebody actually listens this time. Thank you.

Hello Kristi,
It was a pleasure speaking with you earlier today. We’re glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you,Green Dot Corporation
Reviewed Jan. 14, 2017
Fast, Accurate and reliable card to have. I get my checks direct deposited two days early and that works great in my Favor. Customer care isn't that great and I wish you guys had banks and ATM in my area...
Reviewed Jan. 14, 2017
We like the Green Dot card because of the low monthly rate. We use it a lot for everything we need it for, And we would tell our friends and family about the card. We have enjoyed the card for many years. And we are hoping real soon to add another card.
Reviewed Jan. 14, 2017
I love my Green Dot card but I do have issues with the customer service. Each and every time I try to reach a person to ask a question, it takes forever to reach a real person. Once you do reach a person, just to ask a question, they cancel the card. It takes a week to get a new card and I don't have access to my money, which is extremely frustrating. Each person I have been able to speak to has been extremely rude as well. I take issue with this because I also work in customer service.

Hello Melanie,
It was a pleasure speaking with you earlier today. We are glad that we were able to address the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed Jan. 14, 2017
Completely satisfied. Would benefit from a fee waiver after so many loads on a card. The fee can be a little much if you are loading it every month or every two weeks. I like the Green Dot card because it helps me monitor my spending.
Reviewed Jan. 14, 2017
Absolutely horrible. I am moving my account to another bank. They claim they have mobile deposit, but it doesn't really work and it says they cannot deposit your check for reasons they don't even know! I called the customer service number and the account representative had no idea what she was doing and could barely speak English. I demanded for a manager 3 times and finally they put Angel on the phone who said they would file a claim and I would hear back from them in 24 hrs. Never heard from anyone. Needless to say, their customer service isn't worth the $6.00 service charge, scam.

Hi Neely,
We tried to contact you regarding your concerns but haven’t been able to reach you. It is important to us that we speak with you, so that we can work towards a resolve for your account. When you have a free moment, please contact us directly, so that we may assist you further.
We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
Been having this card for over 7 yrs. It is a reliable card. I get my pay check faster, there is never a problem when Tax season comes. I have had zero problems while using this card. The one thing I wish I could do with it is use the checking portion to pay bills. Some bill collectors won't take the card number.
Reviewed Jan. 14, 2017
It's very difficult to get through the automated system to a representative when calling. That needs to be made easier. The system just keeps rerouting you when all you want is to speak to a live person who can help.
Reviewed Jan. 14, 2017
The only thing I think could be improved is to raise the daily amount you're allowed to put on your card. Otherwise I like this card. I like that you can add money at a lot of different places now. I would recommend this card to anyone. The fee is reasonable to add money.
Reviewed Jan. 14, 2017
This is high too just have the card. It's 995 and most cards are less especially when you do direct deposit which I do but still this rate never reduces. I have had my card active for almost a year and would like to see a better monthly rate.

Hello Catherine,
It was a pleasure speaking with you earlier today. We are glad that we were able to resolve the concerns that you shared. We value your feedback, and thank you for allowing us the opportunity to make things right. Feel free to contact us if you have any additional questions or concerns that you would like to discuss.
Thank you!Green Dot Corporation
Reviewed Jan. 14, 2017
My experience with Green Dot has been great and I will continue to use my Green Dot card as I have been a holder for over 2 years. I wish they would offer more incentives to use the card but the service has been great as I upgraded my card to waive some of my fees.
Reviewed Jan. 14, 2017
Satisfaction with the service has increased since being able to replenish it with a simple card swipe at the cashier which also provides for quicker access to my funds. I did not give it 5 stars because of its somewhat pricey cost in comparison to alternatives providing similar services at no charge.
Reviewed Jan. 14, 2017
Quick ,easy, best choice! Anywhere I go anything I do, whatever I want, I know that Green Dot is right by my side. Green Dot is my super hero card. Go Green Dot! Go Green! Go! Spend that check get it right back!
Reviewed Jan. 14, 2017
I have had nothing but success and convenience using Green Dot. I highly recommend this product! The direct deposit feature and bill pay option are major pluses. There are also many other features of this card that just add to the benefits. I love it.
Reviewed Jan. 14, 2017
I think it was a good learning experience for me that even with credit issues I still can have a card that works like a bank account. Greendot.com offers people with bad credit hope. Now they have Green Dot credit card for ones with ok credit.
Reviewed Jan. 14, 2017
I have had this card for going on 5 years now, and I have never, ever had an issue with it. It is safe, secure, and can be used anywhere. The fees are so minimal that you don't even realize that they are charging you. And, if you have your direct deposit automatically go on the card, they waive the 7.95 monthly fee. Not only that, you will get your money 2 days prior to payday. That is one of the best features of the card. I highly recommend this card to everyone. You can get the actual card at most places like CVS. Just go do it, and stop procrastinating. It will make your life so much easier!!!
Reviewed Jan. 14, 2017
Green Dot would be a great company but I lose more money to fees being paid to them and use of my debit card at ATMs. I really lose more of my money than to spend because I have to cautious of all the hidden fees.

Hi DeMira,
We tried to contact you regarding your concerns but haven’t been able to reach you. It is important to us that we speak with you, so that we can work towards a resolve for your account. When you have a free moment, please contact us directly, so that we may assist you further.
We look forward to hearing from you!
Reviewed Jan. 14, 2017
I am very satisfied with Green Dot, no problems and pay my bill without a mixup. I can go to places and add money to my card and don't have to wait to pay my bill. As soon as the money is there then the bill is gone and I try to add more to build a little on the card.
Reviewed Jan. 14, 2017
I like the card because it helps me with paying my bill over phone and not having to mail in payments. I wish that you could load card over $500 for one fee. I have to pay 2-4 times a month in fees due to I have a lot of bills but my bills are not Green Dot fault. This is a convenient card which you will never have an over limit fee.
Reviewed Jan. 14, 2017
I really enjoy your services and appreciate you all. Thanks for having me as a customer and early payday is always good for me because it's right on time for me and my family. I can check my account anytime and it's always accurate and I thank you all for that. If I need anything I can always call and someone is there to help me every time.
Reviewed Jan. 14, 2017
My card was used in Texas right before Christmas. I have been trying to get my money back. Customer service is less than helpful. I found a purchase dispute email address and told what was going on. I never got a response and I am LIVID.

Hi Elicia,
We tried to contact you regarding your concerns with Dispute.Please reach out to us if you have any further questions or concerns.
We look forward to hearing from you.Green Dot Corporation
Reviewed Jan. 14, 2017
I have had a good experience with Green Dot although it gets expensive paying $4.95 to load the card and the monthly fee has gone up to $7.95 if your balance and number of transactions are below the required amount. What bothered me more than all else was a letter I received from Green Dot with a new card long before my card was to expire that I didn't understand until I started reading the fine print... It had a totally different set of rules, fees and the like... There was no provision to waive the monthly fee with a minimum number of transactions and balance. All of this would have been a slap in the face if I had not read the small stuff before activating the card. It just felt like they were hoping I wouldn't look close. Anyway, I like my Green Dot card because you can use it instead of your debit card that's linked to your bank account when shopping, etc.
Reviewed Jan. 14, 2017
Very easy to reload at the register. Funds are usually available right away. In the past, I had trouble getting a charge removed, however, recently there have been no problems with the card. I have not had to remove or dispute any charges, but I am still a little concerned that it may not be taken care of, like the last one, if I do.
Reviewed Jan. 14, 2017
It would be awesome, if I could receive SMS text whenever a deposit is made to my account. Another thing do you guys have any type of payday loan services? That would cover every question I have about the card.
Reviewed Jan. 14, 2017
I just wish you could personalize the cards instead of just having a plain ole card. Would be nice if you could make that happen. And also raise the limit that can be withdrawn daily. Other than that for the most part I enjoy the card and the fact that the monthly charge can be waived.

Hi Jodie,
We tried to contact you regarding your concerns with your Green Dot card, but haven’t been able to reach you. It’s important to us that we speak with you so that we can work towards a resolution of your concern. When you have a free moment, please contact us directly so that we may assist you further.We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
I've been dealing with Green Dot awhile now and I absolutely love their services. I haven't had any type of problems with their cards and direct deposit is wonderful. I would recommend Green Dot to anyone. It's quick and easy. The best way to receive your funds without having a bank account.
Reviewed Jan. 14, 2017
Need to figure out how to cut down on the ATM fees. Some ATM'S charge way too much then on top of that get charged again from you. Other than that I LOVE MY GREEN DOT CARD and I always tell people to get a Green Dot card because it's great for direct deposit.
Reviewed Jan. 14, 2017
I can't get it to show activities on my phone. And it trouble me cause everywhere I go and use it can't see transactions being use. That's not good cause anything can be done with my card and I would have no idea it's being done cause I have no record of it.

Hi Maria,
We tried to contact you regarding your concerns but haven’t been able to reach you. It is important to us that we speak with you, so that we can work towards a resolve for your account. When you have a free moment, please contact us directly, so that we may assist you further.
We look forward to hearing from you!
Green Dot Corporation
Reviewed Jan. 14, 2017
You guys are awesome. I love using you guys. The money comes on my card 2 days early and that's benefitting me so I could be doing something. You're great and very friendly and wonderful and have great phones. Very proud to have joined my Green Dot team.
Reviewed Jan. 14, 2017
I have enjoy the comforts of using the Green Dot Cards for my personal as well as my business funding. I no longer use a traditional bank but Green Dot affords me to have direct deposits, mobile deposits and of course going to the store to add cash to my card. I have never had a major problem using my card and if I did I can make a phone call and the customer service can help me. As far as the customer service I give them a A+!
Reviewed Jan. 14, 2017
I have enjoyed my Green Dot card. Anything Steve Harvey is behind I fully trust!!! I have not had any problems at all with it. I am always able to see my total amount and all the transactions. Love it.
Green Dot Prepaid Cards Company Information
- Company Name:
- Green Dot
- Year Founded:
- 1999
- Website:
- www.greendot.com