Green Dot Prepaid Cards Reviews

Would like more ATMs to use for free but other than that... Very pleased!! Have my paycheck direct deposited every week but all ATMs charge their fee plus yours... It's horrible to pay sometimes. I recommend Green Dot to everyone! I also like the freedom of using it everywhere I go!

This card is a joke. My kids received this card as a gift for Christmas. The fee of 7.95 monthly to have this card is ridiculous, the bank don't even charge you to have an account and not to mention you have to enter personal information just to register a card is really unsatisfactory. I hope no one else sends. GREEN DOT gift card, because I will be returning it to them. GREEN DOT is taking people's money. Even the regular Visa/MasterCards only charge a one time fee of 4.95 when you purchase the card and they don't take money away from you. Those reviews must be written by employers of GREEN DOT, because I do not see anyone giving you 7.95 to have a card, ATM fees are this high and most banks reimburse you your ATM FEES. RUN AWAY FROM GREEN DOT.

I have no complaints at all about Green Dot. They are the best prepaid card company I have ever got to deal with. Rules for the card are clear, no hidden fees, you get free ATM withdrawals, direct deposits always come early and they don't charge you for adding money via direct deposit.

Due to travel lot, it's very important to use online access. On site, online systems, program are easy to use for old like me (79) and secure... Use of card are all over. Just fit in any other banks...

I need to get my password. When I try it says my acct is locked. When I call I can't understand Customer. Fed up with online acct. I should get this done asap being this is the card my taxes come on. I'm disappointed in regards to my online acct.

My experience with Green Dot has been really good so far. Appreciate the quick up to date info when I log-in to my account. I appreciate the security features on my account, as well. My experience with the app on my phone hasn't been the greatest but I am sure I need to read more and learn the best ways to use it.

Every aspect of the Green Dot experience has been great. The number of no-charge ATMs are high and all not too far apart. The VIP monthly waiver conditions are fair and easy to achieve. The app and website are easy to use and not too difficult to find the information you are looking for.

I enjoy flexibility and reliability when using this card. I also like my detailed descriptive transactions. My funds being available in advance. I would definitely recommend this product to all my friends. I'm really happy with the product and user-friendly interface website.

For about 2 months the Green dot app wouldn't allow me to log in so I could view my transactions. I had to rely solely on the text reply *Bal **. Only after contacting Green Dot and being told I didn't have the latest version with no prior guidance from anyone did it finally allow me to log in. Very inconvenient but was resolved. No issues since or before those 2 months - cut monthly fees out altogether or credit me one would be great!

I have had pros and cons to my card. The cons are I no longer receive direct deposit from my current employer which makes it useless and also I do not get my daily text as to my remaining balance to pay bills I have in my life. The pro was not worrying about cashing checks and having a viable way to use my cash. I have considered switching especially after my last place of employment. I am in a new job that does not do direct deposit so I often wonder if Green Dot is worth it. I have also in the past two months not even used the card for ANYTHING.

I don't have a problem with the way I have to load the card or use the card. I have issues with your website. Every time I try to log in the system doesn't recognize my card numbers or log in information. How can I recover my account?

Customer service has always been helpful anytime I have had issues and had to call. My card was compromised once when someone was trying to use it without my approval. I called customer service. They allowed MD to get the funds that were on there, canceled my card and sent me another one.

I have had no issues using Green Dot. I have been very satisfied with Green Dot for the past 4+ years. Any issues or questions that I have had have been handled professionally and efficiently. I usually recommend the Green Dot card to people seeking a reloadable card or direct deposit.

Very bad customer service. Always finding reason to take your money. Will not refer this service to anyone. I was charged monthly fees and I just got the card maintenance fees all these fees to accumulate more of my money. It's as if it's some kind of scam.

I have had ABSOLUTELY no issues with my account! I get my payroll early and can always find my account balance at any time. I love the accuracy of the transactions but I don't like the fact that I am being a total of $5.00 total between Green Dot and the ATM fees!

Everything's great. Thank you. We welcome back MoneyPak as needed. We probably need it some. Stores like Pavilions and Rite-Aid to be commended. Family Dollar etc. for cashier conversion or no card required. Keep it cheap, a day late.

Recently I was told of Policy changes affecting my account while trying to use sunk funds. I've enjoyed a Great relationship with Green Dot. This can continue if you will Report my on time payment history to the Major credit reporting Agencies. Thank You.

I am very pleased with the service from Green Dot. One time when I lost my card, the problem was quickly resolved. Someone found it and used it to withdraw money. But like I said Green Dot quickly took care of it and returned my money. So I was very pleased.

I tried to make an online account but it keeps telling me it's an invalid card. It's a working card. Help!!! I don't want to have to keep calling to check my balance and transactions. I need it fixed as soon as possible. I have one card registered but it won't do the other one. HELP!!!

I have recommended these cards to a few co-workers. Since I was getting paid 2 days earlier than them with the Green Dot card and direct deposit, they wanted a little piece of the action too. I also believe it's a fair price for the month and reload fee is fair. Now for the VIP fee, I will be honest here, I haven't done my research on what benefits you get as being VIP. I know what VIP stands for and I believe that's me, so I gladly but blindly pay that fee to be VIP. Thank you.

I receive regular transfers from PNC bank where my trust fund is held. I have to wait 24 hrs for Green Dot to post it to my account. Additionally, when I have a transfer done on a Friday, I do not see it until Monday. I find it unacceptable. I pay fees and utilize my card on the weekends, why can I not access MY money over a weekend? Why must I wait 24 hours to access MY money transferred instantly from a major banking institution?

I have been with Green Dot a very long time. My only complaint is that I shouldn't have to call every time to get my money release Back on my card every time when the merchant give it back within 24 hours. Everything else I give 5 stars. On loading is very easy and convenient.

My monthly fees have gone up and ATM fees are outrageous. My monthly fees went from like 5.95 I think to like almost 8 dollars now and besides the 2.50 they charge at the ATM you guys add an additional like 3 dollars. It's too much; now that I'm back in my hometown I will most likely be letting you guys go sorry!

I enjoy my card and have had few issues thus far... Hoping to have many more pleasant experiences. I think the user fee should be charged only once monthly, but that is my opinion only. I like that it can be used so many places and has no connection to my bank.

I have lost the visa gift card. I contacted Green Dot Corporation and they asked me to send a receipt by email to verifymydocs@greendotcorp.com. It's been almost 3-4 weeks I have sent the receipt. There is no update from their side and it's getting difficult to get hold of customer service. Horrible experience with Green Dot Corp.

CONFUSED AS TO WHY THIS GREEN DOT DOES NOT PROVIDE OVERDRAFT PROTECTION TO ITS MEMBERS. I'm going to be switching over to NetSpend in a month or two because of the fact that you all do not provide overdraft protection. Thank you.

Well my girlfriend used my card and paid the wrong Comcast account and it's been 2 and a half weeks or more since I called. Then when someone had promised they would get it back in 7 to 10 business days turned out they lied, it was never reported so I called back to see what was going on. They finally put in the dispute but now I have to take time off Work and lose money or forget the 76.26 that paid someone else's bill when mine is 29.99 fyi and the wait for another two weeks to get my money back hopefully. So I will never recommend this card or business to anyone and I will now and forever warn anyone and every away from it. So thank you for wasting my time Green Dot. Truly it's not been a pleasure.

Too much talk asking for birthday is unnecessary. Getting to account balance takes too long. Needs new card design. I have one card that had not been activated that you all can cancel. Please don't cancel ending in **. Everything else is great. :)

I love my Green Dot card. I can't over spend with it. I pay my bills and it helps me save some. I just wish my service fee was less. I can shop in stores or online and I love the customer service.

While I did not care to hear the greeting from Mr. Harvey I did get good service and satisfaction when I spoke with your representative. She was informative and helpful, she seemed to know what the issue was and helped to resolve.

I just have to say for as big as your company seems to be and all the work that I have seen you do...I'm very disappointed in your website ability to get a new password and reestablish online account. Your prompts don't work until I wait on a phone call forever and magically they work...I'm very frustrated with this one thing! Other than that I have learned to manage within the other limitations and will still recommend this card to others.

Having trouble understanding transaction history. Money refill day from employment is due today. But there is only an amount of .02 remaining and I am a VIP member. I was charged twice for card reload last month. Can someone contact me please? Thank you.

I love this card just wish there were more free ATMs. The ATMs on the site still charge a fee. Then trying to get your money back is difficult and time-consuming. Please add ATMs that are truly free. Some that were are no longer. I would rather pay a monthly fee of $5.00 or less for free ATM use.

I tend to overspend and my debit card keep me in budget much much better. If I do not have the funds it is rejected and I do not have to pay a fee. There are also alerts that use that is most helpful.

I'm pleased with my Green Dot card. Customer service is prompt and knowledgeable. Replacement card was fast. Love direct deposit. No more waiting in line to cash or deposit check. Just shop and go. Online access to my account is wonderful.

I am most displeased with this card for the fact that in addition to any bank fees I'm now hit with an additional fee to withdraw money from an ATM. I already direct deposit over $1000 per month to avoid another stupid maintenance fee and still have to swipe this card. Any ATM withdrawals are hit with an unreasonable surcharge.

I have been using Green Dot for years and I am more than happy with this card. I would and have recommended it to people. I find it convenient and even though the price went up on making a deposit to card I guess it is a fact of life and times.

I love that I am not charged any ATM fees when I use my card at US Bank. However, I referred my husband, Edward **, to Green Dot (GD) for his direct deposit and from what I understand the date my card was issued was prior to changes Green Dot made re: various fees, specifically, US Bank. Because when he uses his card at US Bank, he is charged both ATM and Green Dot fees.

I needed a way to get my paycheck without having a bank and the ability to pay bills online etc. I worked for a company that loaded your paycheck on a card similar to Green Dot. So when I switched jobs I needed a new card system. My original card didn't charge a monthly fee as long as you had direct deposit. You could add money to it for a fee or through a specific bank. When I switched jobs I lost some of my hours and had less monthly income. Green Dot charges a monthly fee if your deposits are less than $1000 or you do less than 40 (?) transactions in a monthly period. Sounded reasonable until I started getting less hours, hence less $ deposited.

I have had my card for years now, always satisfied, so much that now I got the secured credit card to help me rebuild my credit. I recommend to everyone. Thank you. I've never had a problem, as soon as I add money it's on immediately.

This has happen to me several times and has cost me money and or embarrassment. I have went to purchase something or make a withdrawal and it says that there is no money in my account. This has happened so many times in fact that I am considering opening a regular checking account. At a time when I need to have access to my money I can not have this happening. This has cost me $375 that I would not have normally spent and is more of a burden than help. Because of this I feel I might to move on.

I feel that your service is fair and offers great customer service. I love not having any fees. I am getting ready to sign up for direct deposit, it seems to be a very easy process. Also the fact that my husband and I can each have a card really is nice. Thank you for offering something that is honest and fair.

Sign up for and create an account for early direct deposits and tax refunds with no hassle. Makes paying bill easy and convenient. This card is accepted in most locations for easy shopping and dining experiences. To reload before a pay day direct deposit visit a local retail and add funds to your card.

I got the card initially from TurboTax for a refund. Then I discovered the ease of use and the no overdrafts and started using it all the time. My only problem is the customer service from India and the people I can't understand and that can't understand me.

I like having my Green Dot card as I don't have to worry with the banks charging me for this, that and the other not to mention their high interest rates. I like the idea of knowing what I have in my Green Dot debit card as I spend only what I have on the card and never have to worry about going overboard as people do with credit cards. Also I keep a close look at my spendings in the computer since I only receive Social Security and Pension.

I like my Green Dot card, it is easy to use. I find that with direct deposit it is faster than most banks. The only complaint that I have is that there is not many free atm's in my area, and loading the card is sometimes difficult.

It's been great having this card. Very convenient. I don't have a bank acct but family/employers can put money directly on it when I need it. I would've given it 5 stars if not for the fact that it takes way too long for refunds to be placed back on it.

Great job. I love the card. I would love to be able to get automatic alerts. I've tried to go online and do it but it will not allow me to. Please help me. I can be reached on the email I provided to you.

In Dec right before Christmas there was a pending charge on my account which made my account overdraw, but the money was already taken out by Target of almost 300$. So I had to wait until after Christmas to receive my money back, even though the money had already came out, so it shorted my Christmas gifts for my kids. The people I dealt with at Green Dot were very unprofessional, and nasty! And I will be switching soon as I can!

I've tried to get thru to customer service by telephone, it was a joke... I listened thru 11 ads and in the end it told me the number had been changed. I called the new number and it was asking questions that had nothing to do with Green Dot. I am locked out of my login to check my balance. So frustrated.

Enjoy the VIP. Enjoy talking to the representatives about my problems and like how fast they are resolved. I've told several of my friends about the cards that you offer and that they can receive their benefits faster if enrolled in direct deposit.

I love having this card however I pay for the VIP which I love and the monthly fees as well but sometimes the monthly fees and the VIP stop a payment before I can deposit more. I am happy with card. Thanks. I have had this card for many many years.

I made 3 or 4 calls and had been transferred several times within each call. Last person I talked to was going to call me back and I have yet to hear from anyone. The payments were taken out on the 12th and they were scheduled for the 13th. I tried to go in on the 12th and stop them both as I do not need to pay them.

I am very happy with the Green Dot card I have had for more than 2 years now. I would recommend to anyone! I get my paycheck earlier and I can view my account online anytime to check purchases. I know people who have asked about it and I recommend it to everyone I know.

I am most grateful to have a Green Dot Debit Card. It has allowed me to process transactions, I otherwise would not have been able to. These transactions includes the ability to pay utilities, auto bills, hold hotel rooms, and so much more!

I like Green Dot because you get your deposit 3 days early and it's easy to set up direct deposit. And you can download the mobile app so you can see when your money is on your card online. And you also can print out your transaction whenever you need it.

Green Dot is easy, convenient and safe to use. I've used it for over 5 years. I only wish I could withdraw more than $400 a day since I put my pay on it. I have to wait a day to get the balance. But I wouldn't change it anyway. Thanks!

I was really upset with Green Dot last year, for sending my 2015 state tax refund back to the state. Due to I was audited by the state and didn't receive my refund until July, 2016. Green Dot sent it back, claiming that they did not accept tax return monies, past the tax season. This was a tremendous inconvenience, and I do not plan on having my 2016 refunds direct deposited to my account this tax season, for this very reason.

I called the other day because there was a transaction that was put on my card that I had nothing to do with. What end up happening was your operator told me that I was being irresponsible for the use of my card online!!! He was rude and obnoxious. I have not changed over to NetSpend but I do expect a full refund on my card!!!

My phone was stolen from a purse snatching thief at train station at Trenton NJ on my way to Elkton MD. Phone has visa card information. A ** lady uses my card without having to put a pin on purchases because GreenDot.com customer service said they can't do nothing. I am switching back to PNC. 10 years no serious problem until 2016 and 2017 stolen money even with a police report. I lost 336.76. I warn everyone stop. Don't trust the bank of GreenDot.com.

This great for me to pay my bills and buy things through eBay not to mention gas Walmart shopping. In case of emergencies or on road trips I like to put some money on the card in case I have a problem with my car, it's kinda like extra insurance. Thank you very much.

I am very happy with my Green Dot experience to date. It has made my life SO much easier. It allows me to pay bills using either my card or my routing number and account number. And, there's even online bill payment available, which I will probably use in the future. And because I have my paychecks direct deposited, my service charge gets waived every month. I would HIGHLY recommend Green Dot to friends.

The Green Dot card has helped me many times in doing my online transactions. There hasn't really been any problems. Had a little trouble understanding the guy on the phone cause of his accent but he did help me and take care of my problem. The website sometimes gives me a little hassle and I don't really love the layout of how it is setup when you look at your money, but overall it has been really good to me. Thank you Green Dot.

I like the card. Great for my job to do direct deposit. Maybe one day Green Dot can do cash advancements only for people who have direct deposit. Just a little something to help their customers if they get short on cash.

I am very satisfied. I love that as soon as Green Dot gets the direct deposit info they release it to my account. The app is very useful as well. I have used this for a couple of years now. It is convenience and well worth it.

Green Dot was absolutely horrible with my last purchase of a card! I ordered a card Tuesday two weeks ago. I paid for speedy service for them to ship my card by Friday. My card didn't come Friday. Didn't come Saturday. I called Saturday to report my card not here. They canceled it without my permission and told me I would have to wait until Wednesday for them to ship another card. Card didn't come Wednesday and I had told Green Dot since last Tuesday that this is the only money I have. Long story short card didn't come til Thursday night!

I am more than satisfied with the use of my Green Dot card in regards to purchasing, fees, and reload locations. However, within 3 months of receiving and using my card it began separate straight down the middle and came apart leaving me the front of the card (black) and the back of the card (green). I had to re-glue the pieces together to be able to use it at atm machines and banks. Very Poor Quality...

Customer service is often very bad, hold times are ridiculous, and employee knowledge needs improving. I don't like how long it takes to receive my money after an issue. Troubleshooting/problem solving abilities need to greatly improve.

I have had the best experience with Green Dot. Especially with the direct deposit and the no fee ATMs. The no fee ATMs have saved me lots of money when going to the ATM. And I am on Disability, so the direct deposit is the best. And I get my money 2 days before payday.

This card is very useful! I have used it so much that I need a new one xD! Maybe a different color would be nice but I never had any problems with it! Really easy to use and my money from work always hit on time! Thank you very much Green Dot bank!!!

I found some unauthorized transactions on my card. When I called customer service to rectify situation, I was told I had to fill out a form and either email or mail it in. Fine. Next day, my card wouldn't even work. I was told there was a hold on my account, and we could not have access to our own money until a new card came in, which could take up to seven days. So, in the meantime, we can't put gas in our cars, or feed our children. They had absolutely no answer to that. Customer service is horrible. How and why are we being punished because someone else hacked our account? Absolutely DONE with this company. The worst company I have EVER dealt with. I will tell EVERYONE to run - far away from this company!

I love my GeenDot account But I Feel it's Time for an Upgrade. Where is The Overdraft or transaction history when you text your account? I feel as though they need a little upgrade improvement and well be good To go. And one more thing. When it says you're Getting paid two days Early that we actually get paid two days early.

I would highly recommend this card. It's very easy to maintain. It provides you with a transaction statement. It's accurate with your direct deposit, as long as whomever you are receiving your pay from submit it @ the right time. The only thing I dislike is how long it takes for a payment to be reapplied to your card. Other than that... I Love My Green Dot Card. Thanks.

I have been with Green Dot for the last 5 years and I haven't had any problems. I would recommend anyone to use Green Dot. Your money is safe and secure and it's very easy to use. You don't have to worry about late fees, overdrafts fees, and your money is available asap on the date your money is put in your account.

I am so glad that you now have the MoneyPaks again. They make it easier to reload money to my daughter and other friends and family in other states. I can't swipe their cards from here. I thought that was the "dumbest" idea ever.

I am happy with the experience. I like this card. I get my pay days in advance. My direct deposit was easy, the use of the card is easy, and everyone accepts this card. I can view my itemize statement online. I get text messages to my phone with my balance and when my direct deposit hits my account. This card is great.

I love my Green Dot account! It is convenient, I get my check from work a day early, and I don't get outrageous charges when I use my card for gas or other purchases. I would definitely refer this account to a friend or family member. Vector's been the best account for me!

I am completely satisfied with my Green Dot card. I can use it anywhere and I can access my transactions online and by mobile. My only dissatisfaction is that the monthly fee keeps increasing. I don't understand why this is happening.

I love the card. Great timing with direct deposits. Great customer service skills email contact. Love the fact I deposit my tax return on my card. The only issue I have is using it for gas. It doesn't always scan.

Thus far I have had a great experience with Green Dot. Please let it be known that, I have had dissatisfaction with banks in the past. Green Dot has changed that experience for me for years now. Hopefully we can continue this relationship. Thank you.

I do not like the fees when the card is not used. If you do not use the card for 3 months, when you make a deposit, some of the funds are taken. I will use the card more often now that I realized this happens.

I have used a lot of prepaid cards before I started using Green Dot. I am very satisfied with Green Dot. I've been using this card for almost a year. With the amount of money I make monthly, I am not charged another fee. That is a great thing for me.

I love having your card - unlike other prepaid card companies my money always post immediately without issue! I am going to tell others about your card in hopes they'll get one too! I brag about your card to associates, and friends on a regular basis! From: A very happy, and satisfied Green Dot Customer.

I really like Green Dot. I never had any problems with anything at all and I do recommend to friends and family. Since being with Green Dot I handle all my bill paying with it, and also has direct deposit with them. I like that.

I purchased this card so that I could use it for a bimonthly account payment. However, every time I tried to pay the card was declined. Customer service was no assistance and advised me that I might not be able to get my entire balance back unless I waited 2+ weeks.

Never had an issue with online, over the phone or swipe purchases. Withdrawals and deposits are constantly on point. If I need a refund from a purchase, don't wait 3-5 days like normal. Longest wait for me was 4 hours.

With the direct deposit I feel loading fees should not exceed two dollars. I enjoy my card, sometimes it's a need for extra cash, a cash advances should be available. I would love to have the opportunity to use this card for everything I do financially, loans payments and with my check deposit biweekly, at least up to a 1500.00 loan should be an option with a 200.00 dollar biweekly payback. It helps to have business all in one place, it's an opportunity to rebuild damaged credit. I would love to get back good standings.

Used for direct deposit, money comes early. I'm the only person at my employment that uses card - and the only one who receives check early, no fees. Used this card for almost three years, and never had any problems. Would recommend.

I'm pleased with the service, and for the time being I don't feel that I need to shop around for a different card. The first year was a little bit tough, customer service needed a lot of improvement, and every year since, the whole Green Dot experience improves, new cards arrive before expiring, communication has come a long way, account information is easily accessible and constantly updated and accurate: getting paid up to 2 days early is great, most any questions or issues that I may have are easily resolved.

I have had this card for about 4 yrs now, and I have absolutely recommended this to friends. My deposits are always on time. There have never been any surprise charges/fees. I am able to use it like any other credit/debit card such as paying bills, using an ATM, or getting cash back on purchases. I have no problem paying the small monthly fee, because I know I am getting quality, hassle free banking.

I have contacted customer service in regards to getting a second card issued with same account number for my wife and was instructed to proceed with my request online with my greendot.com account... However I have made several attempts and I see nothing at all on there to add a second card to my account for my wife and it is getting rather frustrating... I would like a second card issued in my wife's name ASAP. Thank you.

I have been saying since 2010 that you need to upgrade your ATM locator. I used PNC ATM's in the past and now it doesn't accept my card. But my daughter has a Green Dot card but takes hers. Then I use it at Citibank ATM and it only works in some, not all. Makes no sense. Then I can't use Green Dot at gas stations. I'm tired of paying bank fees and your fee. Using too much money. Fix this please.

I've had a great experience with my Green Dot card! Love it! My deposit comes 2 days early. And I can direct deposit my tax refund too! No more overdraft fees and helps me keep my money straight! I would recommend Green Dot to anyone trying to get a handle on their money!

I don't like calling customer service because 9 out of 10 times the reps don't understand me and cannot help me or give me the wrong answers. Sometimes you cannot even understand what they are saying. I like the convenience of the Green Dot card and that is why I have not changed my card to another carrier. I once had a problem, it took almost a year to resolve the problem which to me is too long to take to resolve an issue. As a matter of fact, part of the problem still exist but I can no longer deal with the issue, so I just ignore it.

Overall the card has been good. I think the fees are a bit much as you no longer offer monthly fee free cards like my friend has. It is also TERRIBLE customer service when you call. It seems everyone that answers does not speak English well at all and does not truly UNDERSTAND, rather recites verbiage they are provided.

I would highly recommend your Green Dot card to anyone! I have never had any type of problem with my card! I got one for my daughter so I could easily send her money whenever she needs it. It's so easy to pay my bills and purchase things online.

I have used GD for many years now and I absolutely love it. My payroll actually is posted a day earlier than usual. The only reason I am giving 4 stars is because I was unpleasantly surprised when I could not use my card outside of USA. Otherwise, this card has been great and customer service is helpful.

My experience with Green Dot has been positive. Even though I have a bank account I still feel your company is an alternative solution to normal banking. I would also like to say my bank fee days, overdraft fee days are long gone. I would recommend this card to our President of the United States if I could meet him.

You sent me passwords don't match up. One time said card ending in ** doesn't exist, very frustrated with online services, on getting information on my card. If I cannot get information on my own card might switch to another bank. This right here is ridiculous.

This card is great. I like to use it most when making online purchases. It's very convenient for my use. I have never had any problems while using it. It's so easy to check your balance and purchases. Love it!

I love the card. Very convenient, nice look. Cash back would be OK if you didn't have to wait a year and also the reload fees are horrible. If one of those issues were better I would give this card six stars at least for a loyal customer.

Never had a problem with using my Green Dot; easy to load & money is there as soon as you load the card. Thanks Green Dot!!!! Direct deposit is on there 2 days before pay day; words can't explain how happy using Green Dot Card has made me. Last but not least, I would have never known someone was trying to steal my card information but Green Dot alerted me & I had nothing to stress about. Green Dot took care of everything.

I don't like that you have to wait so long to earn my cash back. I should be able to get it as soon as it's available. If I can't shouldn't even change to look like I am able to. I want my cash back rewards.

Where we live there are several options for "prepaid" debit cards. When I chose Green Dot for my money solutions several years ago I didn't shop around and didn't realize how many different solutions there really are. And with each card, I have found each one has very different fee. I have found several that have no fees as long as my money is direct deposited, which it is. I found one that has no fees at all, no ATM fees, no monthly fees, and my plan is to switch to this card but I have been a bit too lazy to do it. I wanted to give you my opinion and to let you know that I am switching cards. Thank you for being there when I needed you!!

A surprisingly good card. It is all they say it is, direct deposit... But I can't get Uber. Or some things don't validate the card if it's over the phone or internet. There are 2 kinds MasterCard and visa??? Maybe one is good for something the other is not??

I am very grateful for this service as I have been underemployed after I lost a full-time job, and am able to use direct deposit for my part-time work through you. If I could use my debit card through Green Dot with a PayPal account, that would help my work increase. I do freelance work as an independent contractor, and if people could pay me $50, $100, small amounts like that through PayPal, it would really help grow my work and not have hassles of them sending paper checks in the mail.

I have had no problems as of now. I don't expect any. I dislike that I can only withdraw $2000 at a time and per day. Especially during income tax time. Makes it hard when trying to buy a car that is $3000. And then go to pay groceries and card is over daily limit.

Green Dot is a great company, and any issues I have had the representatives were always knowledgeable. The fees are reasonable, and I love the waive fee when you deposit a certain amount. I have been with Green Dot for 3 years & would recommend them.

The only bad thing is I can't rent a car with your card, wish could, would make thing a little bit easier. Other than that have had a great experience for almost three years. Thanks to all who work hard at making this card easy to access and easy to refill.

The max daily amount you are allowed to take out of the ATM is too low. My rent is 450 and I can only draw 300 a day. It is hard to pay my rent on time when I have to wait another day to withdraw another 150 to pay my bills. It should at least be 500 allowed daily ATM withdraw. Other than that I like the card. But right now it's a pain in my ass.

I have enjoyed having my card and being able to have simple access to my money. I like the mobile app and the fact that I never overdraft and any fees can be waived with a certain amount of money or purchases deposited. My only problem is the lack of access to ATMs to easily get out money since I live in a rural area.

I love my Green Dot card. I was so tired of fees from the banks. So I closed my bank account down and found out about Green Dot cards. Went and got one and have not looked back since. It's great that you can set up direct deposit to the account. I have recommended Green Dot to a number of people and will continue to!!!!

I love Green Dot. It makes it very easy to get direct deposit and when I decide to get rewards by playing games on Google Play... I LOVE GREEN DOT. I can't picture life without it. It makes my life easier and it's awesome. Low monthly balance, no overdraft fee. It's great.

I am very frustrated because I cannot log into my Green Dot app. I have never been able to reset my login code because I do not have access to a computer other than my smartphone. As a consequence, I cannot review my purchases online. I called customer service weeks ago and was not provided with an alternative process. I'm sure you ready will be that similar cards have the same policies but I'm not happy, at all. : ~{

It would be nice if you could do more than a $400.00 cash deposit add to your card, also still having found a way to deposit check that you received for birthdays, Christmas etc. and to be able to speak to a rep for some question you need answered at time and they CAN SPEAK ENGLISH!!! My dealings in the past is that get mad at you because you can't understand them.

I will have to order a new card once again due to the short lifespan of the magnetic strip. Very big inconvenience because I use this card for direct deposit and all of my household needs. Green Dot is becoming less usable in gas stations when you pay at the pump as it says "unrecognized card". Will you be offering a chip card in the future?

Great service. Love my card, love the service. Love the feedback, the freedom of use, and the speed of the transaction. I love how it is accepted by everyone and the freedom the card gives me. Easy to use and being able to monitor everything online. Fast updates.

I'm disappointed that I can not use my card to make a purchase, or make a donation to overseas sites or charities. It makes it a bit limiting to say the least. The second issue I have is with the live chat. Either they're not helpful at all, rude, or when it's quitting time, they're out-the-door and are suddenly no longer "available". Other than these 2 issues, I have been very happy with my card.

I like the card; it has given me what I need. Direct deposit, convenience. However, I do believe that the fees are high. There are very few places where fees don't apply. I am a long time customer. How about a loyalty bonus? A reduction in fees, for example? Thank you.

Having the Green Dot card has been so useful and very helpful to since I started using it. To where I can't receive a credit card, the Green Dot card allows me to buy and pay for things through the Internet and pay bills even pay at restaurants. Will continue to use the Green Dot card as long as it's available for me to have. Awesome. I love it. Thanks!

I am just loving the Green Dot card for about 3 years now. But the only thing that bothers me is that I can't use my card at the post office in my town. I used to be able to use it, but now I can't, and it's annoying that I have to go to an ATM to get my money out to get a money order. So is there any way that you can try and fix that for me.

Sometime I'm ok with how Green Dot does but the customer service can be very hard to talk to when you need your card fixed or get money from ATM when it tell you card error and all they tell you is your account is ok.

I like the services I have with Green Dot and the Checking Account fee is fine as long as it never increases. There should be rewards to be redeemed for waived account fees. I know I am going to try the source card once my funds agree. My only issue is I use Green Dot as if it was a traditional bank so often times when I am handling financial business Green Dot Bank is not recognized as a reputable Bank. For example, financing and leasing, things that are used to get ahead get puts on hold for me as I rely on Green Dot Bank to be my financial institution to carrier my funds.

I am very happy with my Green Dot card. I can use it just about anywhere. I love that the monthly fee is waived when you load 1k or more over the course of a month. Receiving and transferring money is easy. I have my payroll check deposited on my card each week without issue.

I had charges on my card that were not mine, my card was lost. $200 was charged that Green Dot accepted and did not send me any documents that I requested. I can not afford this, Green Dot did not respond to my appeal at all.

Very, very satisfied... Has made life really much easier. Phone app is efficient. Hope to continue with success. Please keep up the good work and don't sell my info to the wrong people. I will recommend your business to my friends... Thank you very much Green Dot card.

I had an issue a few months back with my card and Green Dot reps really didn't seem to want to handle the situation. Money had been taken from my account without my authorization and basically I got the runaround about it. I was even told the funds removed from my account were accurate which they were not. I soon learned it was a glitch error with a computer with a business I usually made online payments with. But other than that I've never had an issue with GREEN DOT of the sort.

The monthly fee used to be cheaper and was waived if you had $1000 or more deposited into your account. Now I get charged $9.95 a month. Also when I look up atms that don't charge to withdrawal I get charged from that atm and get a charge from you all as well. Very disappointed.

I have been using Green Dot for some time now and I thoroughly enjoy it. A big plus and help for me would be how I get paid two days early. I really like that. I haven't really had any other major issues at this time. Thanks for your service.

It can become costly to reload the card when vendors limit you to the increment reload amounts causing multiple reloads to get the desired amount needed on the card. On top of that then the monthly fee is deducted. There are other cards with less costly fees.

Too difficult to actually speak with a person. When one connects sometimes it is difficult to understand them because English is not their language of choice. Also the services rep just read a script and do not listen to the question. They instead relied too much on the script.

Love to use it but need to get updates sooner than I get them. I get them late. Need to get what I have on day I ask for it. Always get what I had a day before not what it is when I get it but love having it.

I have been with Green Dot for about 6 years and have been very satisfied. When I did have an issue with my card they helped me immediately and took good care of me. The card is easy to reload and Green Dot personnel were very helpful when I needed to go direct deposit.

I have been with Green Dot for about 6 years now. I had nothing but great experience. I would recommend Green Dot to everyone out there that can't or don't want a account at a local bank. I really like the online banking. It makes life easier. I can set up all my bills for the whole month.

I like the service. Always have my dep. I like this card. Thank you for bringing part of the program. Keep up the service you offer. Maybe you guys give more for the card. I like the idea that you guys offer tax prepare. Thank You for being there.

Hello, My experience with Green Dot has not been the best. It is very difficult to monitor your account information due to the website being down 95% of the time. It is not user friendly. If there was an area for improvement it would definitely be making it more simple to access the website.

Green Dot make it seen if you reach a certain amount you can redeem your rewards points but as soon as you call to redeem green dot tells you something totally different to keep from giving you your own rewards money.

I tried to enroll in the system to deposit checks in my account and I couldn't finish. Then I called to ask for help and nobody answers. I need a rep to call me and help me with this matter or can you guys give me a good number when an actual person answers please? Thank you.

The green dot card is a great card. I love how it is easy to access how I can manage my money. I would recommend this card to everyone that I know. It is better than a bank account because there are no overage fees and I can get paid up to a day or two earlier.

The best prepaid card I've ever used. Would recommend it to friends and family. I would never use any other card. This is the best card I've ever used and will always use it even if I have a bank card.

I really have enjoyed my Green Dot card. The only thing I don't like is getting charged a fee when I go to Green Dot ATM's. Other than that, I have told a lot of people about my Green Dot card, I get paid a day early, and they should really try it out.

I'll start out by saying I'm very happy with the direct deposit feature. My money is available as soon as payroll sends it to Green Dot. Unlike other banks that make you wait a day or so to release the funds. My problem is with the VIP service I pay extra for. My atm fees that Green Dot charges for withdrawals are suppose to be waived. However due to a glitch I have to call Green Dot every few months to get them refunded manually. They submitted a ticket to have this fixed but that was almost a year ago and still no resolution.

My experience with Green Dot has been wonderful. Always early payments and quick transaction history. I love my card so much. No hassles, trouble, or worry. Just peace of mind with my Green Dot. I would recommend my card and this service to anyone who needed a great card.

Unable to make transactions. Unable to get proper routing number for Social Security to update with them (** is incorrect to them). They say there are two routing numbers and I am submitting the wrong one to them, which is the only one I have. And unable to use Green Dot for my PayPal account. Also does not accept acct./routing numbers.

ATM fees are high. I would save money if I spent three dollars to cash a check than $5 to get cash out of the ATM. If I get cash back from a store that's a dollar and a limited liability amount, that adds up. My card is great for gas and debit. Not so good for cash.

My experience with Green Dot has been great. I use it for all of my transactions without any complications. Setting up direct deposit was easy. And, I love how easy and convenient reloading my card is. I never have to worry about NSF or additional bank fees. I do wish there were more options of using an ATM without added fees.

I have noticed that I only have a $500 max on deposits to my card. Sometimes that causes inconveniences. Especially when I have to deposit refunds on my student loans. Also my employer tried to deposit $500 and it was denied. It came from the same accountant as my payroll.

I've had no bad experiences, except trouble using the green dot app on my cell phone. I hope this will change in the near future and can be corrected so that I won't have any more issues with this.

I have had my card for a number of years and I am very pleased with the service that I receive. I would recommend Green Dot as an excellent card for anyone that does not have a checking account and for the accuracy that you provide.

I have had my card for over 4 years and I have only had the best customer service experiences and prompt service whenever I needed anything! I love my Green Dot card and use it for all my banking. My payroll check is direct deposited and my funds are always available on time, if not earlier. Thank you, Green Dot!!!