Green Dot Prepaid Cards Reviews

It would be really, really nice if there wasn't a fee to load money onto my card. I realize you need to make money on your end but a fee to add $?? I would also like to be able to use my card at the gas pump. Otherwise, very happy. I like how I was able to direct deposit my paycheck onto it.

I recently had my card stolen and reported it to Green Dot. Everything was fine, ordered a new card, and was told to fill out a dispute form on the site. OK? Can someone please tell me where it is? I still haven't gotten my money back or any kind of decision on my claim. Was told it would take 7-10 days and I would get an email sent with the determination.

Thanks green dot for everything. Y'all are doing a awesome job. I enjoy getting my disability money early on my Green Dot card every month. I like getting my disability money early 29th instead of the 3rd every month. Its quicker and easier to pay bills early and on time.

Enjoy the card, it is convenient when I need to pay bills that I cannot go in person to pay. Could be better if I didnt have to every time I added money and plus a fee monthly. Other than that its a great card to use.

Good app but, the one thing I kinda don't like is at first I was only being charged $5.00 for monthly fee... Why am I being charged I think $7.95 on the monthly charge... I think I should be getting charged less than five dollars or nothing at all... I've a customer for I think 2 1/2 years...

I would love to have more ATMs available without 3-5$ fees. Also the option to load more than 500$ in cash at a loading station. Other than those problems I've never had an issue and enjoy the security of my account.

I would recommend Green Dot to everyone I know... I am very happy with all the services I have... There are no hassles with having to go and deal with an actual bank... I really like that idea... I control my account not some banker.. Green Dot always updates me with texts... Love it.

Why when I make a purchase my balance is on my the receipt... I think that is a violation of my privacy... I don't need others to know how much I have on my card... Can you guys fix that??? Other than that I have no problem with Green Dot.

I've used my Green Dot card for has to be 3-4 years now and I love it! I was always skeptical of all these prepaid card companies that come out, and when I first got my Green Dot card I wasn't happy when I found out I couldn't take money off of it until my permanent card came with my name on it. (But that of course was my fault for not reading into it.) But since then I've never had an issue.

I have been using my Green Dot card with my UI benefits. I pay bills online and over the phone. The card loads up with my benefits on time. I have had positive experiences with this card. I would recommend others to use this card. Paying bills and purchasing items in retail stores has been real easy.

My experience with Green Dot has been wonderful. I never have to worry about overdraft fees. I have been with them for years and will continue to be. I also enjoy direct deposit... This card really helps with my lifestyle.

I love my Green Dot card. I use it for all my deposits, all my bill pay needs, all my grocery shopping and other shopping needs. I trust the Green Dot team with all my banking needs. Thanks Green Dot team for all you do. Have a blessed day...

Love the early direct deposit. Knowing your deposit will come early helps take the pressure from trying to make it payday to payday. No fees. Makes it the smartest move I've ever made. I only wish I had done it sooner. Convenient and dependable.

I am very pleased with my Green Dot card. I use it for many things when I travel, vehicle maintenance, pay bills, etc. The online bill pay makes it easy to pay any bill or anyone plus I get paid 2 to 6 days early...

I was under the impression that if I kept a $1,000 monthly balance that the monthly fee would be waived. I am still being charged and I keep over $1,000 monthly balance. Is this true or not and if not where do I find this information? I know that I read it somewhere on some of the literature that I had for the Green Dot card.

I have used a Green Dot card for about 5 years now and have had nothing but positive experiences with them. I have had direct deposit of my payroll as well as my tax returns and it has always went seamlessly.

I was charged for a Walmart.com order I never made and was only given half the money back. I am still missing $134+ but was told it was denied. I talked to Walmart.com and they said I was suppose to get all the money back. I am very disappointed in the way the case was handled and will be looking for a different card company unless the money is returned to my card.

I love Green Dot. The fees are a little much and sometimes hard to refill. Direct deposit makes things easier. But when I have a check it takes too long to be available. It is a great alternative to a traditional bank. I have used the Green Dot for over 5 years.

There's too many fees. I can't wait until I close this account. I hate Green Dot. Worst experience of my life. I would say thank you but for what. It's a fee for everything. Maybe you need to invest in a real bank. Don't even have a real ATM without it taking fees from your card. Basically it made me broker than what I already was.

I really enjoy the card, however one of the main reasons that I wanted the card was to receive my pay early and as of yet that has not happened. My text alerts behind with my available balance, otherwise it is a very secure card. Thanks Steve Harvey.

I am pretty satisfied with your service. The speed in which it works is good. However I feel the charges to reload the card coupled with the monthly fee are a little too high. Other than that, good overall. But I feel 4.95 to reload, which I do several times a month plus the 7.95 a month is a little much. Thanks.

I appreciate having my Green Dot VISA debit card. The convenience of having a card to access my money held in account with a reputable bank is valuable. Thank you for making my life easier with Green Dot VISA debit card.

I just can't receive updates on my account to text my cellphone. I want my direct deposits and all transaction to come to my cell phone. Tell Steve Harvey he is doing an excellent job & thanks for the anniversary message. I hope to be a customer for a long time

I love this card... The only complaint I would have is all the fees. It adds up pretty quickly, but other than that I love the card!!!! Would love to upgrade to the VIP card but I can't afford it. The website is very easy to navigate!!! Thank you.

I have been with green dot for at least one year and so far green dot has been very fair and helpful! I hope that green dot will continue being fair and honest with their customers! Everyone is becoming greedy these days and that is what leads to their downfall! As long as Green Dot is fair with me I will stay with green dot!

I have no complaints really. The only thing is the balance isn't always updated correctly. Every morning I get an email and the balance isn't always correct. So if you could update more often, would be great. That is really the only request that I have.

It's a very good card, like it a lot. Very convenient, helps out with bill pay. Customer service is on point, lot of atms, lot of places to reload. Will tell all my family and friends, love the direct deposit. Best card on the market.

I love the card and the customer care. The only thing I don't like is having a credit limit on my money. I should be able to take out what I want when I want!!! The money that is deposited into my account is money that I worked for and I can only take out so 3000.00 a day is crazy.

My card was not used in Jan 2017. I e-mailed the form and no action taking. Charges for 10.00 + 10.00 + 10.00 + 5.00 + .01. I'm guessing if I had more you would have given that away also. This card was used for emergency. Will I ever see the funds refunded?

The ATM fees are a little steep. It would be nice to see in the transaction are the name of the business you made the transaction at, not just the address or ATM number. It doesn't work with Uber either.

Sometimes it's hard to login and says it's not registered. I have to try more than once. A few times my card didn't work to reload at the store. Had to try more than once. Other than that, I love using Green Dot.

I am extremely satisfied for how easily I can look up my card in thru the Green Dot App. It easy to navigate and works quickly when I funds. Saves me time and money (no pun intended). Also, the times I made a call to customer service about anything, issues were resolved during that particular call I made about my issues. Continue to do customer service like that and you will definitely have a repeat customer for as long as a need this account.

While I like the use of Green Dot, I noticed that if I try to use it for google wallet it won't let me cause it shows that it a prepaid card and not a checking account card. So if you could come out with one for the regular customers that would be great. I just got approved for my Green Dot platinum visa card so I'm excited about that cause I'm going to use it as a savings account.

I love Green Dot. Thank you. Early direct deposit is the best. Convenient for all stores. ATM, low monthly fees. This by far is the best card I own. I will recommend this card to everyone. I been a Green Dot customer for a long time and will continue to.

I love the direct deposits for my pay and really love early pay a day before payday! Very convenient to load money when needed and I love the savings using my new Black VIP card on the ATMs! I also love the possibility to have $5,000 deposited into my account just for using my card on a monthly basis! Thank you!

Love it. The best way to keep track of my money and nothing fraudulent happening to my account. I have another card too ending ** which I use for fun purposes only. I just wish working with 2 jobs I could get a loan through Green Dot but I can't put my main income on Green Dot. It's not allowed with the County Payroll.

I am pleased with the Green Dot card. My only problem is the amount of funds you can only take and the fact that I can't do money transfer if someone request. Someone did get my card info and was able to use it and I was out of that money. If someone don't have the card to make a purchase they need to show id.

I really love having this card to use for a multitude of things. Paying bills, buying things online, having cash on it for backup- these are just a few of the things that I use it for every day. Some folks think that the fee is too high, but think of it this way: if someone gets ahold of your credit card, it is going to cost you way more than the few dollars you get charged through Green Dot. I will pay that every time to have my credit stay intact. Thanks Green Dot!!!

I am very pleased with the service Green Dot provides. My funds are always available in a timely manner & the transaction screen on the Green Dot app is very detailed & helpful. Customer Service is knowledgeable, courteous, and responds in a timely manner as well. I've recommended Green Dot to friends.

My experience with Green Dot has been great. I've had it for about 10+ yrs now and never had a problem. Oh by the way my Green Dot card the is my new #**. The number I put is the new number so you can update my file. I think Green Dot should have an advance program also where if we need cash before our date we should be able to get it. If so the limit would be up to $500.00, and then when the checks do come you take it back. I think that would be a good program. I know other cards that do it. That's a thought for some time. Then Green Dot would be even better especially with people that's had it for a long time. Just think about it.☺

I have been using Green Dot for some time and the card has become very useful; I have used it for direct deposit which helps me when our Tribal Cashier does not have enough money to cash checks and I can pay for various items online. So I have recommended Green Dot to my family and friends. I appreciate your services and I plan on continue using Green Dot and place more funds as soon as I can. Thank you.

I love this card, deposits are easy. VIP member for a few years. I tell everyone about it... and give them the number or email address. So they can get one their self. My son Christopher got one. Thank you so much for creating a card that is awesome to afford on a budget.

I have thoroughly enjoyed my complete experience with Green Dot! Anytime I have needed assistance, I have been helped to the fullest extent. Green Dot has made my experience so great that I have recommended many employees join for their direct deposit.

Date that direct deposit processes always changes. Cashiers never know how to load the card. The people who work in customer service are ALWAYS rude, none of them can ever answer my questions. They are too jumpy and want to rush to cancel my previous card just to get me off the phone then when I tell them I don't want it cancelled, "Oh it's too late I already processed it." Just lack of respect and care for customers. WORST customer service I have ever dealt with. I am ONLY a customer until I get a real bank account, solely on the customer service reps.

I have been a Green Dot customer for over 1 year. I like how deposit money is simple and easy. I don't like how every time I take out money I get charged $5 instead of $2.50 like the atm machine says. It would be nice to have some kind of incentive for being such a long loyal customer.

I have had nothing but great things to say about the company. Easy to operate and purchase online or in store with my card. I just wish more stores could reload my card with cash but that's part of living in Alaska though. Maybe hopefully more stores will start to carry your brand.

Card works well and is easy to use. I have used this card for 6 years. I use it when I can. Mainly for online purchases. It is safe and secure. Safer than a regular credit card because I load it up for the purchases. I even take money out at ATMs. Who could ask for more?

My experience with Green Dot has been a very positive one. It has given me a chance to pay bills not using the checking account and to have an additional ways to access funds. When account is not right Green Dot contacted me and we have set up new plans to get account in good standing. They print out a report stated future payments and I can review to make sure accounts are being deducted from correct account. This communication is helpful and will create an excellent outcome.

I enjoy my Green Dot card because I pay all my bills online and At Christmas time I load what I want to spend and shopping got done. Also if I didn't order something it was charge they will stop that amount and refund to my card... Thank you Team at Green Dot.

Great card. I love it. Wish it would let me get cash advance since I been getting direct deposit for years. I love the feature the card offers and the fact I can withdraw cash at any atm with too much cost.

So the card is nice once in awhile...not much! So my New Year's was ruined! I couldn't take out any money from any atm. I had plans that were ruined. MY NEW YEAR'S!!! I called to ask what was going on. The lady from Green Dot told me they're having issues with ATMs sorry and that's all she said was sorry and I said "So I am stuck doing nothing because I can't get my own money off the card." She said "Sorry". I said "Well sorry isn't good enough because now my New Year's is ruined" and she hung up on me!! It's unacceptable!!

I have been a Green Dot Card holder for many years, and have never had any problems with the service that I receive from them. I am all for making anything better, but to me, I don't see where there is anything that really needs to be changed or updated with the service.

In the beginning I was having problems with communication with the agents, but now every time I have called it's been very good. I like the easy access and use of my card. I would to be able to go more locations to deposit money. Keep up the good work!

The reps barely speak English. Whether you chat or call they have no clue what you are saying if you speak English. When they speak to each other they speak their native language. None of the 30-40 reps I have spoke to speak English.

I don't like being charged $4.95 for monthly card fee and $7.95 for VIP status fees every month because that's ridiculous to charge a person $12.90. That's a extra expense they're not counting on. Especially when I already pay $4.95 putting money on my card every week!!! I like having my prepaid card to use it when I pay my bills by phone and paying for things online.

I really dislike how when I decide to use the card for bills or an event it automatically monthly pay rate and I don't think that's fair because it affect everything. I think that it should not have no monthly pay rate each month. Thank you and have a wonderful day.

I love being with Green dot. It is perfect. I will recommend my family and my friends to use Green Dot card. I am thankful, grateful. I would like to know in the future would the company allow overdraft protection like the banks do? That would be nice.

I appreciate the fact that I get my money deposited on time or even early and that no extra charges are being charged. This is a great service. I will recommend this service to others, and I plan to continue using this service for the future.

After noticing an unknown charge to my card I called to have the transaction disputed. The customer service rep was extremely rude and unprofessional. I was told to manage my money better and had my card cancelled after asking for them not to cancel it because I had bills that needed my attention. I felt very disrespected and unappreciated as a customer. Initially I was going to just cancel my account but did not want to go through the direct deposit wait again.

I have had a Green Dot card since 2002. It is the only card I use to pay bills, shopping, etc. I have my payroll direct deposited into one card and my social security direct deposited into a second card. Taxes are also direct deposited onto one of the Green Dot cards. The only time I had a problem with an online company stacking up charges I didn't make, Green Dot closed the account, got my money back and quickly sent me a new card. I will never have a regular checking account through a standard bank again.

I like the fact that there no ATM fees with this card. It helps me pay my bills, and stay on budget, and track. I will recommend this card to all of my family, and friends and colleagues. It's real convenient and helpful. Thank you so much, but the only thing that I don't like is that monthly fee.

I have enjoyed having the Green Dot credit card. I was a little upset about not being advised of the increase of the monthly fee. I also do not like the design up the new cards because they look very fake.

I love my Green Dot card but I want to be able to pay bills on my phone app. Currently you can only pay online bills using a computer and it is difficult for me to access one. Also, would like to be able to set up transfers to my mother's bank account, it would make it easier to send her money.

Hearing Steve Harvey tell me "Happy Birthday" was an exciting moment. I love him. Thanks Green Dot and Steve Harvey. I will recommend Green Dot to all my friends. And by the way, I receive my direct deposit payroll check 2 days early. Loving Green Dot.

I have tried to do a password reset and I also contacted Customer Service to help with my login issues. The password reset options and customer care were totally unable to help. Because of this I must end our business.

I get direct deposit and my money is always there. Very convenient texting for balances and transaction history. I tell a lot of people to use this card. It's nice having an account unlike the bank. I don't have to keep a minimum amount on it and the fee monthly to use it is low.

Was using my card as my only source of payment and had my check direct deposited to it when it was compromised. I got no call. Just that it was declined every where on a Thursday so I called and was told it was used somewhere I wasn't so it had to be reissued. This was on a pay day and I had no access to my pay check. They said "Oh it will be a couple days. You will have your new card. I'm sorry." 2 weeks later it finally came. I had to go 2 weeks with no access to all the money I had. Thankfully I had good friends that bailed me out. Now I only keep a small chunk of my money on the card. I use another service for the majority of my money.

I was having problems doing a photo check deposit. Called Customer Service. Rep was ignorant and couldn't explain to me what the problem was. Every question I asked she answered "I see" or "Hmm, hmm." Frustrated. Terrible service. When I asked to speak to someone else I was disconnected.

I have really enjoyed using my Green Dot card to pay bills, shopping and it make me feel more secure of not having to carry cash around. And like how if it's stolen it doesn't take long for you all to take care of the situation. I wish you had a card that's kid\teenage friendly. I'm teaching my 12 year old son the importance of having and using credit cards. Overall love Green Dot. Keep up the good work. Thank you.

I dislike the point of when you want to add money it costs you an additional amount. It would be a lot better if you could add funds without an additional cost. I also don't like that when you use an ATM it charges you a certain amount and then after you withdrawal the funds the card also charges you an additional amount also.

I really like the VIP card but would like to get cash back for usage or some kind of reward. But overall you can't beat it for direct deposit, mine gets in my account at least 2 days before most people I work with. Thanks Green Dot! Great job!

I was trying to find a free ATM, the MoneyPass ones? I pulled up the app and it just shows where ATMs and Reload stores are. It would be great if you could show where the free ATMs are. Otherwise I am happy.

Don't like 7.95 a month registration. If you add more than 1000 dollars month then it doesn't roll over. Also 2.50 atm fee plus another 2.50 to take money out. Um no fair. 5 dollars to take out 20 cash not fair. Also umn rewards for adding more than 1000 a month should be right. Also a way for someone to add money to the card instead of western union you money would be a fair idea.

I think that after a certain length of time as a customer or have direct deposit or even both. We should at least have one of the fees eliminated...$2.50 per transaction....is a lot...especially when you're a single mother. That could go towards something for them or my home.

I was getting everyday balance info. on my card ending in ** and one it has stopped, also I get my SS Disability put into the card each month and now I'm not getting info. and I am hoping that I don't have to reset it all over again. I'd have to say that might tick me off a tad bit and I don't want to have to reset everything, can you assure me that, that won't happen? Also is it possible to turn my card ** into a black card? If you could shoot me an email and let me know if this is possible in any way? I'd greatly appreciate. Thank you for any and all help you can give me, ok.

I think that it is unfair to charge a customer bank fees on top of the fees that the other banks charge to withdraw money from the ATM machine. Green Dot already charge a monthly fee. And it should not be a limit on how much money you want to put on your card in a given day. The customer do pay a reload fee which is high and Green Dot don't offer you rewards like Walmart does by using Green Dot cards. But customer service is great and other issue in the past have been resolved. Thank you.

Overall our experience with Green Dot has been fair. The card is accepted everywhere, and there is no issues with it. But all the fees that are charged are a little much. $10 for a monthly fee, and then an additional $5 any time you want to add additional money to it, even though direct deposit is already set up? Plus then you have to pay extra just use the routing and account numbers. Honestly it seems cheaper just to go with a bank.

I have tried to get into my account so I can access on my cell phone. My account does not recognize my card number because it is a new card number. Can you please help. I would love to be able to access my account thru my cell phone. Thanks.

The customer service suck, you can barely understand what the representatives are saying. Plus it takes you through too many unnecessary steps. I will be leaving Green Dot behind. The only convenience is being able to get paid two days earlier.

I haven't been able to log in to my online account for some time now. I've called customer service but to no avail. The site still won't let me log in, even after changing the password. I would like to be able to access my info via mobile site, if that isn't a problem. Thanks in advance.

Green Dot cards, are very useful for me and my family. Direct deposit is one of the best because it comes three days prior to payday and I highly recommend this card to everyone. So if you know a friend that has a friend please refer them. Thanks!

It's the best card I've ever had. Love it. I get my needs done early or faster than any other card I've ever had. The updates and texts I get are great. I'm sure glad I got one of these cards. Thank you Green Dot.

Why is the monthly fee so high?? Why do I have to pay the monthly fee if you notice the card isn't in use causing Me to have a negative balance on the card??? I like using the card, I like gettin my direct deposit early but I don't feel like I should be charged for months you notice that the card isn't in use.

I have been pleased with my Green Dot card. The process for disputing a charge is little difficult (having to go to a different site filling out paperwork without any explanations) and then it took a few weeks to be refunded my money. Which I felt was way too long to wait for something that was not my fault. Overall I am very happy with the card and the service. Love the text alerts. Thank you.

Practical and useful. I only have recently had any problems with the use of my card, and that problem is difficulty adding funds at merchant locations. Sometimes I am denied permission to load more than $100 at a time, but can't load multiple times in 24 hours. Other than this issue, I have been completely satisfied with its performance.

I don't like this card. I get notify too late when my money deposit. Get no kind of balance alert when I use my card. So I'm thinking about going to another card because if I lose this card and somebody use it I won't know until the next day. I have had other that is way better.

I enjoy having this card. Your service is helping me save money. I like having this card because I can see how much money I have in my account. This is the best thing I have done. I would tell my friends to get this card. Your service is very good. Sincerely your value customer.

Good service. I have had no problem. My direct deposit is great with the two day pay before anyone else does is great. Also it helps with saving money. My card works everywhere I use the card. We got a new car because of the card and we got lots of things household because of it.

Thank you Green Dot. I'm very happy using card, and service. It's so convenient with direct deposit. No more fees to pay just to cash my paychecks. It's so easy to reload card if needed, with many locations accessible to me. I am especially happy with mobile app, it is very user-friendly. Thank you.

I have liked Green Dot for years now. But there's two major things that really bother me. 1. The ATM limit needs to be raised. 2. Not being able to electronic transfer my funds to other cards. It's only to other Green Dot cards. Minor issues is the outsourced customer service agents and attitudes, I have lost my patience on them several times. Also, there should be an agent 24/7 that can issue a new card, without rendering my old one useless. I love the freedom of this card, but the limit, really sucks. It should be $800 at least. That's my bills, I should be able to withdraw that at one time, not 500 one day and 300 the next. Thank you for hearing from me.

I enjoy the access and usage, I used for direct deposit. I do feel a great change would be to be able to transfer from one prepaid card to another to gain full access to create maybe a savings account or just simply a backup access in case your card tends to act up. I'm suffering from my Account Now visa and feel the idea can be achieved.

Personally I think you charge too much. It started at 5.95 then you jumped it to 7.95. I would like to know why??? Plus you did not inform me of the increase. I'm about to get rid of this card and change to a different company. It would be nice if you would put less stipulation with your card and you would have more customers.

Great card except one problem. The only problem is that sometimes I can't use card because they want a check routing number and acct. They will not take card so that becomes a problem with me keeping my money in card. Otherwise it's great. Fast service and easy to work with. Thanks.

The monthly service charge is a little much more than any other card. Just think it could be less but other than that very happy. Love the cash back feature and how I get paid early. Recommended to other people. Could have more card style choices.

The fees are outrageous. I go to places that are suppose to be free withdrawals and they never are. Can't use the app or website to sign into account. Doesn't recognize me and customer service can't or won't help me. Looking for an alternative card from Green Dot. Would not recommend to anyone.

I really love the card. I love getting paid two days earlier. I am glad my work told me about this card. It really helps me out. I did have a problem but y'all turn around and fixed it. I really appreciate this company.

I wish fees were less, monthly fees and rules to waive them are too much... I should qualify for a Credit card too thru Green dot. So after 5 plus years! I'm a little disappointed in the fact that service and customer service hasn't improved much.

I have been using green dot for a couple of years now and never had a problem. I could purchase anything with no problem and would resolve quickly if I had any questions. Would recommend green dot to any family or friend. Thanks Green Dot!

Am very pleased with the experience of my card from wherever I shop. Pay my bills and or just getting some cash I need. Have been with Green dot for over a year. I use it for my direct deposit, payroll deposit. It's always on time and secure.

I am highly pleased with the convenience of my Green Dot card, ease in checking my balance and transaction history and level of customer service given to me. It's fast and easy to use my card anywhere even online. I wouldn't bank anywhere else.

Good service but the fees are getting too high for not having a lot of benefits with this card. I have been getting offers for other pre-paid cards that are offering discounts, lower fees, and cash back on transactions. Thank you.

I love my card but have some concerns about security. I would really love to see the card adopt chip technology. My card was compromised twice and would like to see additional security measures put in place. I also like using the bill pay feature and would like to see it added to the mobile app.

My Green Dot card makes purchases much easier and traveling more convenient. I have access to many places that make reloading easy. I'm not a fan of carrying cash and I don't believe in credit cards so it's perfect for me. My money is accessible within moments of adding it to the card.

There is no bank I would prefer than Green Dot. My paycheck is usually deposited 2 days before payday which makes it very highly convenient in the long run. I do not have to worry about overdrafts and if I don't have the funds, the card does not charge. Green Dot has the best service ever out of any bank I have ever dealt with in my life. There is no other bank nor prepaid debit card I would recommend to anyone besides Green Dot.

Change the policy on allowing customers to use their Social Security Numbers to access their account over the phone. My ex wife knows my SSN by memory and has used it to access my account on multiple occasions to see my finances.

I am gonna to be very fair...worse company ever! I was not sent a new card when my last one expired on the basis that I did not use it enough. I had 500+ on my card and it canceled, wait weeks, nothing in the mail. I had to call and I was told a new one was not sent because of no use...when I just loaded that 500+ onto it. Worse idea and service ever.

I think Green Dot is a good card, however, because I am unable to print out deposit forms makes it difficult to have funds directed to this card. Checks should not cost that much. It also makes it difficult to check my balance automatically because I can't select ANY alerts. I don't have any control in changing my phone # on your system, I never won the $5000 and I used my card all the time - knowing I needed those funds, refunds should show up immediately, and I should have more prompts for alerts on the website. What type of alerts: low balance alerts, deposit alerts, password change alerts, anytime alerts.

I'm pleased with Green Dot. I would recommend to anyone. Never have a problem. They've been there for me, been on top of things, notified me when someone used my card fraudulent. They do everything proper I have no bad things to say. Thank you.

I have automatic deposits every week and still charge 7.99 monthly fee if don't do 10000 monthly which is wrong... Every time I make a deposit it's 4.95 fee plus 7.99 monthly fee. I'm looking at different prepaid debit cards that have better or no fees.

Plain & simple your customer service sucks with a meaning of a waste of time in having this service. I've had issues with a merchant charging my card without permission with never refunding that purchase and going around in circles with customer service!

I love Green Dot card! It's easy and no hidden fees like other cards I have tried. I love that they have an app to access all of your transactions and also showing you what to do to get your monthly charge waived! It's a great company and I would recommend this to everyone!

Green Dot has served me well. My pay always arrives early. Changing employers and states of residence was simple and much easier than closing and opening bank accounts. I love not having to deal with bank fees or fearing overdraft charges. The security Green Dot offers also gives me peace of mind.

Always great. Thanks. Would tell a friend to use Green. It is fast and easy. Good for when you need to pay for things. You can add money to your card when needed. That's what I like the most about Green Dot. You can call and check your account at any time or on the computer.

Security protection and recovery on my account seems to have improved over the years. I've been with Green Dot when my card is compromised. Courtesy and cooperation to resolve my concerns improved over the years and to me, that's important.

The only thing I don't like is the monthly charge of $7.95. I think it's a little high and unnecessary. It should be only $5.00 or no charge at all. But I like that they have free direct deposit and I have found a lot of ATMs that are free to use. I love the online app and website very easy to use.

I love the fact that I get paid early. I wish customer service representatives were American or spoke better English. I was upset by the fact that my card was immediately shut down, due to unknown charges. I wish I had a chance to get money out of atm. I wish my card looked like a regular debit card with name... etc.

I've had a Green Dot card for a long time and I've never had a complaint. I've had direct deposit, my taxes, and able to put money on myself with no problems. I have recommended green dot to several friends and relatives.

My Green Dot Card, although officially a debit card is treated as if it's a true credit card. I use it whenever a credit card is required just by leaving a minimal balance on it. I will reload it prior to a purchase and even with the reload fee and the monthly service charge, it's cheaper than the majority of credit cards' charge for interest. If it is lost or stolen, there is only a minimal amount on it so it gives me that peace of mind knowing that it can't leave me with an outstanding debt from misuse. I just cancel that card and immediately purchase a new one for the reload fee and if I do still have a balance on the lost card it's easily transferred to my new one. Easy to add funds to the account from many retail stores even in a remote rural area as mine. It's the only way I go and I highly recommend to anybody considering one. No contracts or obligations. I am in complete control of all actions on my account.

I've had my account for several years and have never had a major issue. Minor problems were handled quickly and very efficiently by the CSR that took my call. I recommend Green Dot to everyone that needs a reliable bank account. Get the VIP service. It has been worth the extra cost.

I love my card, I get direct payroll deposit from my employer and I can also add funds if I need to for a small amount. If there is ever a problem with my card or an issue with my funds the friendly customer service representatives are always there to help.

My card still don't work and Green Dot wants me to pay for a replacement!!! Pshhhh!! Already moved my direct deposit account to another bank! Will not return. Sad part is I've used Green Dot for every direct deposit!!! The customer rep was very inexperienced and not helpful. Poor customer service. I will not recommend Green Dot to anyone.

I hate that you have to show ID to add money to the card. Sometimes it is easier to have my boyfriend run and add the money for me but he can't because they check your ID. Especially when I was recovering from surgery and was non ambulatory. Think about it.

I would like to know why you do not have the ability to stop payments! It would be a great asset to have!!! Also, why do you not report to credit agencies!!! I love Green Dot! But, I am kind of upset about the two above things!!!

I will use this card one more time and then I'm cutting it up, charges to put money on it monthly charges and when you don't use it for a period of time charges for that. I don't like the card and I'm suppose to be a VIP member.

I really enjoy my Green Dot card. I love the direct deposit options. It is really a good program. I don't like the new reload because sometimes I forget my card, but I understand the security part of it. This is a great way to make sure the monies are secure. Thank you Green Dot.

I use it for loved ones that are incarcerated. JPay for commissary for people in prison. My son and my fiance. This is a convenient way to put money on their accounts. I have not experienced any problems so far but have been unable to take advantage of the $1 off next transaction. I try again and again with no success.

I feel it's enough that I have to pay a fee to reload and it's only waived for direct deposit which saves you admin fees, time and paperwork. I know you receive a percentage every time I use the card for purchases so why charge me to carry the card? I think you should only charge a fee when the balance falls below 350.00 or when there are less than 5 transactions in the month. Netspend really seems like a better deal in this area. I like your online services, 800 customer service and direct deposit turnaround time and accuracy. Also applaud you for the text for balance and history.

I did not receive my new card after expiration of old. In which all my available funds became "Blocked", as sales reps put it. I then called, canceled my NEW card and had to have them express me another reissued NEW card for 15$. Well my card was not delivered in 3 days as promised so again my funds were inaccessible. I feel the 15$ should be included in my situation. Who's to say you ever mailed my replacement card, I didn't get it. And I check my mail daily. So to have to wait a total of 2 weeks to use my money is bull. And to date I've not yet received my newest ordered card.

I have nothing but praise for the Green Dot card. It has allowed me to pay bills and shop online with ease and confidence. Multiple locations for loading card makes it easy to use even when travelling. It allows me to send shopping orders directly to Grand Kids.

I was a Green Dot VIP and I would be charged for this service. I reported my card lost and instead of sending my replacement card via FedEx express it was sent regular mail. I called customer service and received horrible customer service.

I've been a Green Dot customer for approximately 8 yrs and I don't understand why, whenever there sweepstake contests, only newly acquired customers seem eligible to win regardless of how you enter or the number of submitted entries, we're always overlooked. It makes me assume you're only targeting to accrue new customers, which is discouraging and unfair to your existing customers.

I am very Happy with my Green Dot Visa card. I am 70 years old and retired. I wish the *monthly fee and the *reload fee was "discounted a little" for Senior on a fixed income, or for people who have had a Green Dot card for over a year.

It's been very enjoyable. I like the ideal that my card is loaded with my money right away. That way you can start ordering online instantly no waiting around for hours. It's also nice to know that I can check anytime and see how much money that's left on my card.

Really would like to use card more but when it costs $3.74 every time to load it plus the monthly fee it makes it too pricey for a disabled person with limited funds. I would use it more if either one of them would not be charged and the limit that is set to waive a charge is too high for me to be able to reach it.

Overall it's been an excellent experience, I love being able to pay a bill online with a simple click. Only issue I ever had was several times trying to use my card on hotels.com it wouldn't let me but turns out it was their website & not my Green Dot Card!

I would give this card 5 stars, but the one thing that holds me back is the lack of ability to use my card on my uber account. With the increase in popularity, I think you need to figure out how to make your card work with the app. I prefer to use your card over dealing with the bank or any other card, but this is a big let down. I do recommend your card to others, but I do advise that it does not work if you need it for that.

I have been very pleased with my green dot card. It helps me receive my paycheck via direct deposit therefore saving me the hassle of having to pick up my check and take it to the bank to cash. It makes payday so simple.

Receive direct deposit on time, visa can be use all over the world, no fees or overdraft. No fees using the ATM they recommends. I love my Green Dot card. It would Be nice to make them personal, maybe with favorite colors or zodiac sign or both.

I do not want to get in debt but yet I still need to use a Mastercard to be able to purchase Airline tickets and hotels. I have had no problems whatsoever using my Green Dot card for these purposes. I would recommend it to anyone. I don't need to worry about overdraft fees and this benefits me tremendously.

I've enjoyed using green dot card. I always get my money sooner that other cards. No overdraft fees. I've saved money using this card. It is welcome everywhere I go. I have more than 1 card. If it is lost I always get a replacement in a timely fashion.

I love the card besides the fee of being charged if I don't have a direct deposit every month or so. And then when I do have deposit it takes out money from my check. I thought it was no overdraft fees ever.

I love the green dot cash back card an mobile app. I can keep track of my deposits withdrawals. Best prepaid card I've ever used. Plus I can have my tax returns deposited on it like my check. I love how I can add money to my card on the mobile app. Thank you guys.

I have had a good experience with my card. No trouble loading it or using it as credit or debit card! I would definitely recommend it to a friend or family member or anyone for that matter. My money is always on time and I can use it anywhere! I love it.

I've been satisfied with Green Dot for the most part. The only thing I have to complain about is that I cannot use deposit check by photo. I used to be able to do so at first. Then it just stopped and it took me forever to try and resolve which never got resolved and now I have to go to the bank that issues them to cash them - BIG inconvenience. Other than that everything else has been great.

I love using my Green Dot Card but just been having trouble finding an ATM to use my card to make withdrawal. When I go to a different ATM I get charged for using it. I do like that I can get cash back when I shop at different places or get gas for my vehicle.

The customer service has been good while your automated system on the phone is a little shaky. Wish that wasn't so lengthy to get info on my card. Other than that I'm completely satisfied with the card completely. It has been a great pleasure doing business with you.

I never needed help, with any of your services. The system plan is very easy to use. I definitely recommend that at least one person should try your services... All I can say is that please keep up the great job and I am looking forward on being a customer for a very long time. THANKS.

I believe there should not be a monthly fee to those who have recurring deposit every month and we should be able to overdraft at least once a month and giving so many days to replace that money that was used. I believe with that monthly membership fee is waste to those who have recurring payments.

I have had a really great experience with Green dot. Customer Service is always quick, friendly and helpful. They help to solve issues quickly! They also keep you posted on various promotions and activities that they host. Either by email or the updates online.

I don't believe it is far to charge a maintenance fee based on a cardholder's lack of $1000 in direct deposits and 30 transactions per month. I believe this fee should be waived if any direct deposit is issued to the card.