Green Dot Prepaid Cards Reviews

I have had my money stolen off this Green Dot card. People are transferring my funds onto gift cards and spending my hard earned money. It hurts me. I have 3 children and now my card had been emptied and I may or may not get it back. The lady said, "That so messed up."

This is the second time I have gotten a Green Dot card and I love it. I have direct deposit and I get my money one day early, sometimes that's really great. There are just 2 things I don't like and they are #1) I can't use it at the gas pump, so I have to withdraw money from the ATM which brings me to problem #2) I hate getting charged $2.50 to take money out. I don't always stop at the supermarket where I know that I can get money back when I shop to avoid the charge. Other than that I really like having my Green Dot card. I have recommended Green Dot to all my friends and I believe that a few have actually got the card.

Get direct deposit still get charged monthly fees, and go to ATM that Green Dot says free and get charged from ATM and Green Dot. Thinking about getting rid of my card, not happy. 9.95 monthly fee and charged twice 2.50 from Green Dot for ATM.

Overall my experience with Green Dot has been great. It is always very helpful to receive my direct deposit paycheck two days before it would normally be deposited. If you have your paycheck deposited, it is fairly easy to meet the monthly requirements for the monthly fee to be waived. I would recommend Green Dot to others!

Someone has taken money off the card that we didn't authorize it. I would like to see any transaction that has occurred in the last days. We tried to call customer service and received nothing. If there is any transactions that we don't approve of can we stop any further transactions of this card from those people?

I was disappointed with the product in that it seems like an unfair abuse of people in poverty. I received a Green Dot card as a holiday gift in December and never registered it until July. First of all, it's cumbersome to register and I was charged a fee immediately on a card I had never registered (but was not notified that I would be charged a fee right away). Plus I couldn't use the card at a store checkout without an exact amount. I tried to clear my card on a bill that was larger than the amount on the card - my bill was $65 and I had been gifted $50 on the card. The system doesn't allow to use the full balance without typing in the specific amount being deducted from the card (which is really frustrating). I wanted to just clear the card then pay the remainder using another payment method - but the transaction would not go through that way.

Easy to load, great for saving and budgeting for trips. Helps keep finances separate for events and travel. Makes travel accounting easy. Eliminates having to keep a lot track of receipts and purchases on the road and long trips. Easy account access online and by phone.

It's nice to have money available 2 days before payday. I only wish adding money wasn't so limited. I like having daily balance alerts. Requested a second card too with no problems. Accepted everywhere Visa or Mastercard is used.

Getting charged with that monthly fee is not good. We should have that choice to cancel it if we don't want the fees taking from our cards. Give us that option to do that... Maybe then I would love it more.

I have tried for several months to do mobile deposit and every time I get, "check not legible". Every time it is perfectly legible. It frustrates me to no end because now I have to pay a larger check cashing fee and then another fee to add money to my account. My employer does not offer direct deposit so don't even try and state that if I had direct deposit every thing would be better. I also get frustrated with this company when comes time for my tax return every year in February because they think it's cute and funny to hold my direct deposit of my return every year for 10 days. It is clearly from the IRS and a direct deposit so I should have access to my account the moment it hits.

I received a Green Dot card with $10 loaded on it as a birthday present. When I went to use it at the store there was only .05 on the card. When I checked the card online I saw they took off the $9.95 monthly fee. I then called & explained to the person at customer service about being my birthday present she waived the fee & put it back on the card. The person who purchased this card didn't know there was a $9.95 monthly fee or she wouldn't have bought it. Green Dot should do what Russell Simmon's Rush Card does, take a one time fee of $20.00 off the card when you first load money to the card. Not charge the card $9.95 a month. If the person that has a Green Dot card doesn't have any money to put on the card the card gets suspended.

I am mostly happy with my card. I do have a few issues, as several banks are declining the card. The daily limit to withdraw is too low, and not able go to two banks in day. Also to get a loan from you people, the app doesn't allow you to use retired & SS for income. It asks for employment only. Not fair to us retired people.

I do not like the ATM $500 limit. My pay checks are more than that and it is an inconvenience to go to the ATM every day until my money is off. I go to a free ATM but still get charged from the Green Dot card on top of the monthly fee.

Denied everytime I try to use. Very disappointed... will never "buy" again. For me a HUGE waste of time and money. May work for others but not for me. Maybe I got the "wrong" product from CVS, they didn't even know what it was.

You wanted to hear from me as a Green Dot Card user--I like using it. The system to keep track of spending and loading is great and I've never had a problem. The costs for usage is very satisfactory as well.

I love my card. It is easy and has great convenience for me. Nothing better. I would like to someday get a joint card for my spouse to share my account, but that is also easy enough. Thank you for everything. I like how we can transfer money from one card to the other for free.

Except for the very, very difficult time with getting a card replaced, after a overcharge by a cellphone store, all my experiences with the Green Dot card have been great. Customer service is outstanding, having all my social security checks are directly deposited into my Green Dot account, because I take advantage of your direct deposit system, I receive my money about 4 days earlier than before using Green Dot direct deposit.

I feel what will make the company better is if they would allow printable checks. They could only get a certain amount per year. Also; the lower the monthly fee. We as people are being charged for everything already. Less means more.

I love this card... I get paid a day early... and I can never get an overdraft fee like with banks. This card has made it so easy to manage my money. I wished there were a place to transfer funds to not use like a savings... but I have figured that one out... by getting a piggy bank. LOL.

I've got a 39.95 charge. I didn't authorize from checkscr.com. Please help me get my money back, I don't know any reason why I would have been charge, please contact me on **. Thank you for all your help, time and consideration.

My friend has been using Green Dot prepaid debit card for work expenses for over 5 years. He had no real big problems until they just cut his card off and made it so he can't even get another. Talked to customer service and they say 1 customer doesn't matter. They’re not worth the problems they create. Horrible business model.

I love using this card.. It gives me the freedom to have direct deposit and to buy things I need without having to worry about over charging my card. If it is lost or stolen and there is no money on it then no one can get the money off or charge something to my card and that is so great. Keep up the good work. Love the card.

I LOVE MY CARD, I will recommend this card to other people. I like the advantage of getting paid 1 day before the actual date. I also enjoy the advantage of going to any CVS to make a deposit. I just believe personal checks should be for all accounts.

I was only on the phone with the gentleman for 10 minutes and everything was resolved. Very friendly and helpful. Even went beyond what he had to do to make sure I was a satisfied Cardholder. Will be a proud customer of Green Dot for many years to come.

I've been a Green Dot customer since 2011 and have experienced fraud on every card I have received! Your customer service representatives haven't done anything to remedy the fraud perpetrated against me, rather assisted the person perpetrating the fraud! My 1st card was used for his purposes solely, and another was registered in a false name he consistently used. The most recent statement I requested for the replacement card just received has 1 charge and a year and a half of service charges for a card I did not have in my possession! It was reported stolen and never replaced along with 2 others. At this point approximately $2800 cannot be accounted for and you cannot find records of my accounts!

I wish we could use Green Dot for Uber rides and online purchase like I can't use it for Hungry Howie's. I just wish you could use it like a regular debit card and use it online regularly and for Uber rides.

I'm so happy with the ease and convenience of my Green Dot Card! No complicated bank fees, no minimum balance required and my monthly fee is cheaper than my old bank. Reloading at CVS is smooth and easy as well. Also, set all my bill pay and I will setup my direct deposit next month. Teaming up with ConsumerAffairs means Green Dot is legit and on the up and up.

In general this card sucks! I have had way too many problems with it. I will not recommend this to anyone. The point of having this card is to make life easier but it hasn't. For example I have to get a brand new because I can't log into my account online.

I was extremely dissatisfied with the fact that you did not honor my request for a dispute on a company that charged me $5.99 for a sample, which I never got and then additionally charged me I believe it was $87 + some change. I don't have it all right in front of me. I never received anything from this company. NOT 1 THING!!! And yet you still did not honor my request. Not happy with the way you handled my money on this one at all! It was for SLATE Diet or something like that.

I am disappointed with the increase for the monthly fee going from $5.95 to $7.95. Plus there is a charge for adding to the card a fee of $4.95. I can no longer afford your card. The card is no longer a convenience for me. I regret the increase fee now or in the future.

Green Dot makes it easier to budget monthly expenses and or to put money away that you don't want to spend. I have checking and savings accounts and Green Dot just makes it so much simpler to use and I never have to worry about overdraft fees or someone stealing my bank account info. I put the amount I need to pay my bills every month in my account and that's it. Thank you Green Dot for making things a lot easier for me!

I love my Green Dot card. It is easy and convenient and I don't have to carry cash. I also like the fact I earn cash back rewards. And I would recommend this card to anyone for their everyday purchases or using it online to pay bills and people. I use all the services provided.

I like the card and it has is benefits of getting my deposits a day earlier than regular paydays. It is a hit and miss though. Sometimes my funds will be there the day before of the day of payday, so a little consistency there would be nice.

Every time I call someone ends up hanging up on me or transferring me to the Spanish line. No one can never help. I'm going to a different card holder. I no longer want to do business with this company.

The card is very good and easy to use and refill. Now ever, after setting up the card on the computer, I have had nothing but problems getting on the website to check my balance. Other than that problem, the card comes in very handy.

I love my Green Dot card, but the monthly fee is expensive. I am on a limited income and it's hard to see $9.95 come off my direct deposit amount every 2nd of the month. I would have thought with direct deposit I would get a break on monthly fees. Thinking about changing cards to something that won't charge as much.

I love having the choice to use a prepaid debit card instead of using the bank. It's so much easier and using direct deposit, I get my paycheck a day earlier. I will never go back to using the big banks and their high fees again.

I felt a little deceived by the fee, I kept seeing that there was a fee, but I never was able to find the amount until I looked at my account balance, and it had been deducted. The fee, however, will not prevent me from using my Green Dot Card.

I love it so far, just the $4.95 fee to upload money is very high for me. The other day all I had left in my pocket was 20$ and wanted to upload $10 of it to my card but the clerk said the minimum was $20. So I wanted to upload my last 20$ but couldn't because of the fee. Please lower if possible.

My check goes out on a Monday. I don't get it til Friday... I would receive it on Wednesday or Thursday if got my check by mail... I have problems paying my bills by phone or online... when they ask for a checking account number and routing number they don't go through. I needed to get a regular checking account. Too much hassle.

I went to get cash back at the store and couldn't because of your 7.95 fee. The card was only 25.00. After I called and checked the balance you took my money. I would never recommend this card for anyone.

You guys customer Representatives are rude. They allowed not 1 but 3 UNALLOWED transactions. Not only that I had to call more than once about you guys taking money off my card last straw when the IRS told me you guys rejected my refund and you guys clearly did tried to reach out and even you guys managers didn't properly do things. smh

Great, amazing experience. Keep up the good work! Direct Deposit, Mobile Banking, Customer Service. Best experience with a bank I have ever had. Card came in the mail quick. The ability to an account that and routing number is great and direct deposits are quick and easy.

It's really easy to use and load money onto my account. Direct deposit comes in on time and funds are available early for me to schedule my bills. I enjoy the app. It is very easy to navigate. I wish more company were like this with their services. I would recommend this to my friends and family.

This card is a godsend. My bank card was hacked and I got this card. It's been so good. I use for all my paying. Bills, gas, everything and everything I need to do. And when it gets low I just go reload it and don't have to worry someone is going to get at what little I have.

I would have thrown it away if it didn't have any money on it. It kept saying invalid entry. I spent most of the night getting it registered. Most of the day getting the balance. So, I am not happy. Now I am waiting for the new card. I am hoping that I am not going to go through the same thing.

I absolutely love my Green Dot card and the services offered. Green Dot bank has given me the chance to restore my credit and get my finances on track to living a normal life and not have to worry. To the founder and Green Dot employees thank you so very much!

This is the card for me. I have never had a single problem with my card or direct deposits. I actually lost my card and had to call in to report it, The lady was very nice and helpful. She stopped the card from working and sent me a new one while making sure it stayed to my account not to mess up my direct deposit. Received a new card 5 days later. Thank you for such amazing service.

I can't text and get my balance or history, this issue has been going on for over a month. I have sent a couple of emails and the response I got said Green Dot knew of the issue but there was no deadline to get this fixed. I have been very disappointed in the regards to my card but other than that I am very satisfied.

It is very difficult to get a live person to speak with!!! I need to order a new card with my correct last name and every time I call I am put in the never ending automated loop. My divorce has been final almost 2 years and I still cannot get a new card with my correct last name.

So far everything Is OK, I had trouble getting the card delivered to me. Where I live we only have PO Boxes and the postmaster does not deliver to street addresses. Other than that It is alright. Are we ever gonna get cards with chips in them maybe??

I've had nothing but issues with my Green Dot card. I've had multiple transactions taken out. That I did not approve and one of them I'm having trouble with your reimbursing right now so I'm not happy. I'm honestly considering closing my account out and switching to NetSpend if we cannot get this figured out because this is ridiculous. I've had over $70 out of my account that I did not approve.

The card is great and everything but I hate how I can only withdraw 400$ a day. That's just unrealistic. And for some reason I can't get gas with the card. It always gets declined even though I have money on the account. But other than that it works everywhere else.

My only problem with the card is that the fee to reload it seems rather high. I loaded $35 on it yesterday and the total came up to $38.something... $3 extra just to reload? I've noticed the more that I attempt to load on, the more I am charged. I can understand a fee for getting cash back, I just wish the reloading prices were lower.

On my PayPal account it said you can use the Green Dot Money Pak card to add money to your account. So I went and bought one. Tried to use it and nothing was working. Went back to the store and the cashier told me you have to purchase another card to go with it first that is the Green Dot Visa card. Then had to wait for it to come in the mail before I could register the account and add the Money Pak refill card. The whole process was so time consuming and so confusing that I didn't know if I was coming or going. No one at the store knows anything about the cards, they just sell them. If you call customer service you get someone that doesn't speak very good English. That is extremely frustrating. The more you tell them you can't understand them they say goodbye and hang up on you. Overall I would never have gone through the experience if I knew what I was in for and then they charge you another $7.95 a month service charge. Horrible Experience.

I have had my card over a year now and love the rewards. I do receive my pension and disability several days early each month. I don't have any problems although I would love to be able to deposit checks. At this time I can only deposit cash. Other than that totally impressed and loving my card.

I have had my card since Feb of this year and have not received any cash back from my purchases I've made. I've even called about it and the rep could not even tell me when my accumulated funds will post. This is the worst card and service I've ever had. This needs to get fix immediately.

The negative about Green Dot is when there is a problem it takes forever to fix it. On the other hand, a more positive note about Green Dot happens to be direct deposit. My deposit has an 90% overall record of always arriving at the same time to my account.

Overall is fine, but the charge of $7.99 monthly is highly. Because if the person charge $20 add $4 by the charge and addition you cost monthly, is considered weird. ((20+4=24)-7.99=16.01), I think that the cost monthly is high for the charge.

I personally enjoy the Green Dot card for its convenience of easy reloading, ease of use & control over funds. The minimal bank surcharges are a plus. Also the fact that we can only charge what we have w/out the risk of overdraft. I have had a bad past experience with a large bank of which I had held 3 accts for over 15yrs which when we fell upon hard times not only did that bank foreclosed not only our small home but froze our accts & left us in the awkward position of having to call all expected auto-draft acct holders our situation & make payments out of pocket while the bank kept over 5k of our funds on hold not even giving us a prior notice. Their issue was, "We were depositing too much money!”

I have my pay check direct deposit to my card. Never have any problems. It's always 2 days early like​ they say and I have a ATM right down the street and a reload right around the corner. I am very pleased.

I love the convenience of the card. I added a second cardholder so I can load the card and my son in Ohio has immediate access to it. I feel the monthly fees are a little excessive so I currently on the process of getting another card with less fees and discontinue using this one.

For the most part Green Dot is great. The fees are too much though and not a lot of places accept it. I.e. Uber and Sling TV. I would love to see these places begin to and not consider it a "prepaid card".

Overall I really loved the card. So simple to buy and reload whenever I choose. Activation was super easy but I gave it 3 stars because I recently reloaded the card at the same store I purchased it from and they reloaded it. Took 2 seconds but when I tried to log into my account online I got locked out twice maybe a glitch in the website or glitch with my phone. I was just trying to make sure the money went through and it's been I'd say 3 days. Still can't figure out if the money got transferred on to the card. I tried using it twice with no luck so I'm dissatisfied and disappointed because I really had high hopes.

I have enjoyed every minute of my card. The cashback is perfect and getting paid 2 days early is a great feature. If I had known about this card early on I would have been a card holder. I have recommended this card to a lot of people and they ENJOY it.

It is very convenient and easy to manage my money. I also like that my direct deposit comes two days early where I can pay my bills and take care of business early. I also like the advantages of getting updates on my card and how to get direct deposit.

The only concern that I have with the card is the money going up for the cost of the card. I received notice that a person needs to keep around $1000 in card to not have such a cost. I barely make that much in a month and don't think it should be so high. Other than that I have been very happy.

I'm very pleased with my card. But this month deducted a charge fee of 5.95 which never before had been deducted. Would like to know why and if it can be credited to my card. Besides that, I'm very happy with my card.

The only reason I got the card was because I was guaranteed my paycheck 2 days sooner which has never happened and I'm still stuck paying a crazy monthly fee. I just assume go open a bank account because I have never been treated like a valued consumer of this product. I'd say that Green Dot has the customer service in the business and filled with false promises.

I have had this card for years and never had an issue till now. I always get paid on Thursday at 4 am and today nothing. Blank. Zero. Nada. Where is my money?Called the help line on it. Will come they tell me but also no dd is pending they see so I call my job. We don't track dd so where is my money...

I really don't understand the VIP FEES. 5:95 with direct deposit and still a monthly charge. Why all these fees? I would love to get the card and use direct deposit but the cost is a bit much not unless I'm not understanding.

Speaking with an agent is always difficult. My questions always get lost in translation. I do prefer the online chat option that seems to be a bit more accurate than calling in. I will still continue to use this card as long as it remains convenient.

Thank you. I like my card a lot... I think we need text messages telling us the balance of the card too. Not everyone can get a app. Other than that the card is perfect. Thanks again for everything. Just add texting to it. Thank you.

I absolutely love this card and all it has to offer, could update/improve your check picture taking process. I've tried depositing several checks by taking pictures but it never seems to work. Other than that I will continue to use this card as long as you guys are still in business.

I enjoy the convenience of the card but I feel that the charges to load it and the monthly charge is ridiculous. I wanted to use this card to save money, not use it up on fees. I get charged every time I put money on my card. I hate it!

So far so good. Waiting on permanent card in the mail. Helpful. Will keep in use of card to secure accurate data. Can use anywhere. Check out, ATM, cash back at food stops, quick and easy, no signatures... Thank you for being there...

I have had my Green Dot Account 2 years. I am very satisfied with the service. I love that I get paid two days before payday. I lost my card while out shopping, and they had me a new card in my mailbox within 5 days... Thanks.

I have been with you I think around 7-8 months... so far it has been a very positive experience. I actually did recommend you to a friend who works with me and she got an account and you were recommended to me by someone who had one. I would like it if I got paid on Wednesday every pay instead of Thurs (I have been a couple of times) because getting paid early was the reason I signed up with you, I do have a bank checking acct too. I am looking forward to the cash back option after one year. Thank you.

I think charging $7.00 a month is a bit much. Green Dot should lower the monthly rate myself as a green dot card holder I would be much happier. If rates were to be lowered I would have a lot more people who I know would be card holders.

My husband and I began using Green Dot years ago now - probably a decade or so ago. We used it as an alternative to traditional banking, because at the time, our credit was very tarnished after we lost a business. Although we have had traditional accounts since, we've kept the Green Dot as our primary banking solution. Over the years we've almost never had a problem using it for any circumstance that a traditional bank would offer, with the exception of depositing or cashing personal checks. We love the ease, convenience, and the simplicity of the fee structure. As a low income family that lives check to check, the fact that I don't need to worry about excessive overdraft fees was the most appealing, both when we first got the card to today. If there is no funds, a transaction simply doesn't go through. I rate this bank very highly for anyone wanting an alternative to traditional banking!

I like my Green Dot card and have direct deposit, but would love to get a little extra money from my card if needed. I have direct deposit so it would be back in the next payday. It would be nice and help my family out. You can over withdraw a bank account so should the Green Dot card.

The only complaint I have is that there is nowhere near me that does not charge for cash back. With a high ($9.95 per month) service charge, I am getting chunks taken out monthly since I have to get cash back in order to buy a required money order for my rent. As far as the rest, I could not ask for better!

I am new to Green Dot. I have signed up with direct deposit and the secured credit card. I will see if this is a fit for me and my financial needs. I will recommend this card to people that need to have a account for their personal needs.

I have a problem with having to pay a fee to add money to the card then pay a monthly fee just to have the card. There should be somewhere to load fee free. I have another prepaid card that does not charge. I needed to add 550 dollars and had to pay two fees because you could only add 500 at a time.

I still have not received my personal card in the mail. If you could send it out that would be great. I can't use the one on buying sites for some reason and there are things I need to get please and thank you.

Up to now I am very pleased with the use of the card. The experience has been very good. Customer service has been very nice and helpful. The reload has been easy and the locations are very well distributed. The only complaint I have is that the card cannot be used outside the United States.

I think that Green Dot card is a very good card to have it. Very help the individual to keep account of their spending. I have used the card on several occasion. The card provide a way that you don't have to have cash on your personal.

The card is ok. It's just the fact that in order to load money without using cash you have to go through MoneyPak. With moneypak the loads are limited. You can only do 5 loads in a week no matter how big or small. They need to change this. Other than that the card is ok.

I am disappointed because when I send a text to get my balance etc. it no longer works. The only way to find out is to call the toll free number. Please fix this!! I would hate to have to no longer use this card.

Too many unnecessary fees, even if you are not using the card. Then when you upgrade you are charged another fee. I am still waiting to receive a pin # to withdraw cash, that is why I paid for the upgrade.

Overall happy with my Green Dot card. It's very convenient and easy to use and refill. The only downside is the monthly charge. It should less if you use your card like 5 times a month or just a yearly charge. That is the only bad thing.

Y'all charge too much for the monthly fee. I had to reload money twice to pay a bill. I had enough on there the first time till y'all took the fee off. I will not be using Green Dot card anymore. I found a card that only charge 300 dollars a month.

So far Green Dot has been very helpful and easy to use. I like it a lot. It very easy and handy and putting my paycheck on auto deposit was easy. The only thing that sucks is green dot states get your pay check 2 days earlier but so far my check hasn't been in on my card two days early.

I don't like that my card is not protected for theft are stolen. They can use credit without Identification showing they are the card holder. I reported my card stolen after losing it, all the money on my card was gone, because they used credit.

I needed a private account to pay off an obligation, this is the perfect plan for me. I am not at this time planning on a long time with this account, we shall see. I worry I won't have the monthly fee, and I am not use to the "loading" fee, but all in all it has been a good choice.

It's a shame that it cost 2 dollars to buy 20 dollars minimum to load. Then to reload 6 dollars then still 20 dollars minimum. Then 8 dollars fees are taken off. These fees are just as bad as the banks... This is a shame in this country...

I love how I get paid a day before payday. Never had a problem with my card or direct deposit. It's very easy to keep up with your funds via text messages and my online account. You can check your card anywhere, anytime. Better than dealing with a bank.

I requested information on the direct deposit process, and the 2 day early availability of the direct deposit funds. The rep was very helpful explained the process in detail. Very professional and I was enlightened at the end of the telephone call.

Can't get my money back. Confused people. Too high with fees. Can't get a live person for a least 30 mins. Rude people managers. And I feel it's a rip off with those fees and it's hard to know when your money will be applied.

My online banking sucks! I'm constantly locked out of my account. I try calling to speak to a representative, which seems impossible. I wish you guys were a little more handle on with customers service. I just want to be able to see my money I earn.

My wife and I have been Green Dot customers for years. We used to live in Florida where we had an account but something happened and the account got cancelled and we had to open another account. There used to be certain banks or ATMs that we could go to that did not charge us and that is no longer the case. We sometimes need to withdraw money from our account and it is difficult and I don't like to because of the high rates that the card charges. Other than that I am very happy with my card.

The only downfall to the card is the limits on the card. Whatever my balance is I should be able to take that amount off my card at any ATM. The monthly fee isn't that bad even though it has went up since I first got it, but since it has maybe we should have the option of no limits at ATMs or no upload fee.

This is my first time using a prepaid card and I got to say not what I expected at all. I thought it would be very easy to use and it's not. The only problem I didn't have is reloading the card. I started with the store bought Green Dot card and made my account online right away. I use it had no problem with that. I tried going on my online account. Turns out I couldn't even login into it or reset my password. Supposedly there was no account with "that social". I think I would know my social security number. I tried calling to get my balance. Turns out I couldn't do that either. The answering machine keeped saying enter social over and over again then invalid social and to top it off their so customer service that's not a machine to talk to. I got my card in the mail. The one with my name on it which I was never able to activated it! I also tried to reach to someone by email several times just to be ignored and never emailed back!!!

It's been very useful to me. I don't think I have any complaints about the card. The two days earlier on the direct deposit is also a very big help. It allows you to pay some bills a couple days earlier than you normally would. It pretty much function like any normal bank card.

The card is perfect for reloading at any time but not all purchases can be made with a Green Dot like for Uber. But other than that the card I would recommend to anyone and wish the minimum allowed to be load on the card could be 10$ not 20. How can we fix that.

I just loaded $425 & was checking to see if money was showing in account yet. I explained to rep why do I keep getting this error message (The keyword you specified was not recognized.) & why does it take so long for money to load to card see never answered either? But I got all other kind of info. I asked her to transfer me to somebody else that could comprehend and answer the questions that I was asking. She told me I could call back to check my balance. I explained to her that that was too aggravating and that I just needed to be able to check it via text it. When will that problem be fixed? Needless to say I never and adequate answer to any of my questions.

Your customer service is the worst. We have not been able to get any help, the people are foreign and we can't understand their language. We lost a card. We were told to go buy a new one as we did. You then sent us 2 cards and they could never be activated. We have had to pay the card fees but they could never get 2 cards to activate. That is crap.

It's a great card, refunds take a long time! Direct Deposit isn't within 2 days as it states on the direct deposit paper in the envelope that the cards come in and you think you're getting paid earlier but it doesn't happen at all. Oh well at least there should be bonus perks for using the card every day.

I really like this reload card account. The only thing that burns me is the 3.95 fee to put money on it and then the 7 dollar and some odd change fee for not putting enough money in the account between a certain time. Wish there was a way to deposit thru an ATM. That would be great.

Works Good to me. I don't have any issues, at the moment, with Green Dot Visa Card... Except for paying the monthly fee but it’s a lot better than paying Highly APRs these days, so I guess it works. Like I said, it works for me. Everything is ok. - Sincerely and devoted customer.

I have had a GD card for quite a while. It is helpful for my weekly budgeting. The direct deposit and/or in store reload are great features. It also allows me to send money to my children and grandchildren when needed. Anytime I have had to call ( which is not often) I have received great customer service. I have and will continue to recommend GD.

I really like the card, it was easy to set up. No hassles. With other cards it was always a problem. I love it easy to make purchases thanks so much it helps us. We don't like to use our bank cards a lot of times so we just load money on the card and we can use it.

Thankfully I have your Green Dot card that gives me 5% cashback so I can recoup some of the money I'm being charged to reload my card. I wish it were more reasonable to say $1.49 or $1.99, but $4.95 seems too steep. Especially when all I maybe can do is $20. Basically a quarter of what I'm wanting to reload is going to a convenience fee. That seems a bit excessive. I know I can do a direct deposit of my paycheck to avoid the charge, but when all I'm using this for is to pay certain bills or make online purchases without giving out my actual banking information, the reload charge seems a bit too much. I wish to see a new policy with a lesser reload charge in place soon. Other than that, I love the card. The app is really useful too. Much better at checking your balance. Thank you for your time.

I just want to say that I am very pleased with Green Dot card. My direct deposit gets in 2 days earlier. I love the freedom it gives me. I'm just very happy with it. I've even got some friend that got the card also. I give it a 10 overall for everything :) :)

Overall Green Dot is good but could be great if it didn't restrict to only 6 MoneyPak loads in 30 days. I fully understand the logic behind limiting the dollar amount of loading per month but HOW seems a bit ridiculous. Competitors aren't this extreme.

We love our Green Dot card because we can use it anytime we want. We just wish the fee for the card was a little cheaper. Because we get charge twice on the each month. We are wondering why is that. We get charged $4.95 then another $7.95. Thank you.

I have my Green Dot card 5 years now. I use it for everything, the ease and convenience of the card is fantastic. I highly recommend it to all my friends. The online app is easy to use. The only drawback is if I wear it out within the time limit I have to pay for a new card, and it doesn't report to the credit companies. Thank You Green Dot.

I like my Green Dot card not completely in love with it. I wish there was more atms that I could use with getting hit with fees. Otherwise it provides everything for me that I need. I love that I get my paycheck early even if it's only by one day but it counts.

I love this card. I rely on it for a lot of my purchases. I use this card for all my purchases besides bills. It helps to separate my money with bills and spending money. I would recommend this card to family because it's a great way to save. When you don't see the money in your bank it's easy to not spend it.

I enjoy my card. It's easy to use. You can check your balance with the app. However I do not like that you get charged 2.50 to withdraw money even if you use the find a atm feature on the app. I use this card to keep better track of my money.

Everything been good so far. I just wish that The ATM fee was free at every ATM and I wish that I can receive my money back for every ATM fee that I use. I came to the conclusion that it doesn't help out on your credit. That would be awesome too if that could happen for me too.

My experience with the Green Dot card service has been poor. I read there were no card charges taking from my card and there is. Can't reset my password on my account easily. Would not recommend this card to anyone.

I had written a review on Green Dot debit card experience. Since my review, I received a follow-up call from corporate office out of Sacramento, CA. The gentleman, John was extremely empathetic and could completely understand my frustration. I was relieved that someone in their company actually cared enough to do something. I was very satisfied with the outcome from this experience and wanted consumers to please not sit with discontent and voice your frustrations since someone somewhere does and will help!

I am pleased with the card. I focus on my budget, used in a variety of locations, credit or debit (except at gas stations, where using a card affords me the lowest price to fill my 60 gallon van! I would like to be able to have my activity reported to the credit bureaus to improve my scores.

Very happy with Green Dot. I would recommend this card to friends and family. The card is very easy to use and to be able to put money on it whenever I need to do that and usually within 15 minutes after I put money on the card I can use the card again. I am very happy with Green Dot. Thank you.

I use this card as my primary banking card as I do not have a traditional bank account. Overall anytime I have contacted customer service I have had my problem resolved quite quickly. The only thing I am not a big fan of is not only do I have to pay a maintenance fee monthly if I don't meet the waiver requirements but since my job does not offer direct deposit I have to pay to put money on my card that I have already paid for and pay monthly to use. I mean is it the worst card, no it is not. I just feel that reload fee could be maybe even half of what it currently is.

Just writing my reviews of my Green Dot card. I love the card and service. Thanks. I appreciate it... Wouldn't use any other prepaid cards. I receive my pay check on it and pay bills using it. It's very convenient and simple also. I like that I can reload it.

I really love my Green Dot card and I love that customer service is excellent. I think that the money back from using the card should be issued every 6 months instead of once a year. I have been with Green Dot for almost a year and have not had any problems with them.

I'm really glad I found a card to use and it's reloadable. Thanks so much. Glad that it's so easy to use. Don't take much at all. Being able to know exactly how much through an text is so easy and very quick, love that I was able to get my own personal card.

For the last two weeks I have been unable to access my balance by text. If not for this your rating would have been higher. Also when I see the card it would be nice to get an alert or a message about the balance without having to text for it myself.

I have been a customer with Green Dot for 5 years. I couldn't imagine working with anyone else. They are right on time with anything you might need. The people you speak with are courteous and the money is never out of place. Thank you for years of doing business with you and maintaining my trust with my finances. You guys are the bomb. I would recommend you in a heartbeat. Thanks. Looking forward to the next 5 years.

Great card for paying timed bills. It is reliable and companies love it. I have used it for 6 years. It's easy to get cash too. I am more responsible using the card. Everyone needs it. It is easy to do the payroll automatic deduction too.

Customer service no help, making deposits not getting credit... hold on accounts for too many deposits for items I sold. So it did me no good to go the Green Dot way. Trouble ticket# **. So if you can look into my problem it may help to change my mind.

I don't work. When I got my taxes money on my card and I thought the Green Dot card company stand on it word that they would give a hundred dollars for loading our taxes money on the card. Then my money was deducted from my account. I didn't know that I have to pay $9.95 a month fee every month? I added money to pay my bills. When my children put money on my card.

This was my first time ever using a Green Dot card and it will be my last. They put a block on my card just a week after having the card and my direct deposit was rejected. I'm having to wait a whole week in order to get my deposit. CS was horrible.

Overall good service. I wish we had some kinda rewards points for using the card that could up over time to get free items or cash. I think that would be a great benefit. I do love getting paid early and it's definitely easy to get a reload if you need it.

All I can say is I get my pay 2 days faster and I haven't had problems with Green Dot like I have with all other prepaid cards so I choose Green Dot over any prepaid credit card. It's the best. Thanks Green Dot????

I think this card is GREAT!!!! I have never had a problem using my card in store or online. I would recommend this to anyone. My sister got a Nexus card and it's awful. She gets charge for every thing. I have told her to get Green Dot!!!

Resolution was ???. Got done regardless. Love my green dot card.

I got my debit card online, and set up an account. I didn't have money on it until the 1st of the next month. I have direct deposit, and the card came in the middle of the month. I had to wait a month for the on line account to actually use the account. I couldn't get into the account. I finally was able to, and now I don't have to pay for a text message. That's why I gave you a 4 instead of a 5.

For the most part, I don't have many issues with Green Dot. I did, however, have an issue once which caused me a lot of problems. There was an unauthorized charge on my card and so my card was locked and I had to wait a week for a new card. My direct deposit had just been loaded onto the card so I had no other option to access my funds. If Green Dot would have activated my locked card while I was on the phone with them while I was at the ATM, I wouldn't have had the problem of having to wait an additional week for my paycheck. If your company can have some alternative way to access funds on the card when there is a disputed charge, that would make me give you 5 stars.

I called to get my card with my name on it sent to me. Everything went fast and easy. Love Green Dot, so easy to reload and safe to use anywhere and anytime. The automated system didn't seem to have any problems and it was easy to get to the correct department that I needed.

Green Dot is amazing! I actually get paid two days early EVERY TIME. I thought that was a lie, but it's actually true. It's very easy to reload and it's easy to set up direct deposit with your job. You won't be disappointed.

Green Dot is a great company. I just don't like the fact that I have to keep getting new cards because someone knows my card info. Also I made a claim and I kept sending in my receipts and things and they kept telling me OR wasn't no valid when I took multiple pictures and even got a new receipt. I just feel they should respect me more and give me what I deserve. I never got my money back.

I'm trying to see why I don't get my paycheck 2 days earlier like it said. I'm getting my check the day of payday and not 2 days earlier... I have had this card for 6 months and not once do I get paid earlier... then why is it I'm paying so much a month for this card.

There should not be a monthly fee of 9.99 when I am depositing over $1500 a month from my paychecks plus any other amounts I add to the card. I think that is really bad. I am about to get a bank account so I do not have to deal with any additional fee that you charge.

I requested to have a balance texted to me when it changes and every Monday. Sometimes I get the message and most times I do not. It upsets me because I set up the option. I do now appreciate the early deposits.

Green Dot are convenient. However my husband uses the money prepaid card to reload to send me money while he is traveling and there is a load limit. I'm sitting with 90$ that I currently can't Load because of the limit.

Green Dot cards are excellent. No hassles with any of the services I've used. Customer service is a hard to reach but once you get there they are very helpful. I enjoy my GD card. Each time I use my card I know that my charges are deducted right away. Thank you Green Dot.

I absolutely love my Green Dot Card. It is so easy & Convenient! It's honestly better than having an account at a local branch bank! I love being able to make a deposit after normal banking hours as well. Thank you so much for making my life easier!!!