Green Dot Prepaid Cards Reviews

Approximately one year ago I had to travel across country and had an impossible time with out of country people that would not give me an English speaking person or a USA phone number. I called several weeks and the address was incorrect. One too many 5s. I waited over a month and did NOT have access to any money. I was extremely upset with the events that followed. I have used your card for years and never had an issue with replacement cards being expressed to me.

This is the best card! I love how I can have direct deposit and can write checks without an actual savings or checking account. Paying bills is so simple using the account numbers given to me. I also love that I can receive cash back at checkout if I need cash. I love the app! I definitely recommend this to everyone!

I like Green Dot. Getting paid every Wednesday is great, except for holidays, have to wait until Thursday. Need to know, what time I get paid. It makes a big difference. The opportunity to use Green Dot and the services they may offer is great. Need to put a time on when the money is on the card.

I pay monthly fees and I have to pay 2.50 every time I make a withdrawal. There is no Free for Green Dot atms anywhere. I pay almost 20 dollars extra just on atm withdrawals. Coming from someone who gets paid cash it almost makes you not want to reload.

I hadn't used my card until recently and when my money was direct deposited two $7.95 charges were taken out for months I never used the card. Dissatisfied and thinking of changing to a card that doesn't charge a monthly fee for something that is not being used.

I like my Green Dot Visa card. It's been very useful to me. I can reload anywhere at an affordable price. I don't have to carry around cash. I can use it for shopping, traveling, Uber, just about anything and anywhere. Green Dot prepaid card is very convenient and useful.

Love this card, love the service I get! It is accepted everywhere, and I can see my balance whenever I want! I have no complaints whatsoever! Thank you for providing a better banking system! As a truck driver, I don't have to have a mailbox to use this card!

I love my Green Dot card. Just wish for ones who can't get approved for a credit card with overdrafts could get it ever their credit score is lower than 400-600. It be nice but I strong recommend this Green Dot anyone. Please allow us members to receive overdrafts.

Not happy. Way too many fees. Customer service is lacking service... I won't be a customer much longer. Hate Steve Harvey. He does not help at all. I should be able to ask questions about my banking 24/7. I would like to get my rewards every month. Waiting a year is ridiculous!!!

I'm pleased with Green Dot and its services. I will recommend to my friends. Although I don't like having to pay $5 for atm withdrawals. But I do enjoy that I can pay bills online and order checks at a good price. I'm also pleased I can get my direct deposit on Thursday instead of Friday.

Since late last month, I am having trouble getting access to my current account by texting 43-411. I am just getting randomized messages from my accounts that are not current. In other words, I am not receiving any current status balances on my request.

I Have had numerous unauthorized charges and problem with my account and the only response is to issue a new card. In Feb 2017 there were numerous accounting problems and they still have not provided proof or verification, they say they will resolve and send a written explanation but never get one. They don't keep your information safe. I have used wrong name on purpose. The charge goes thru.

I am very happy with the experience that I have had with this company! I LOVE being able to get my check 2 days early! The app is fantastic to be able to keep track of my balance and if I have questions they are always answered promptly! I absolutely love it!! Thank you so much!

I would like to receive my pay two days earlier, instead of one day. As of now it is only one day early. Otherwise I love my card and all services provided. Customer service is always prompt, friendly and knowledgeable. I like the easy access to atm locations.

I love my Green Dot card, some ATM fees are a little high so more Green Dot ATMs would be the only thing I'd suggest. But it's worth the extra money to me. I love the direct deposit and may check out how to build my credit. Very loyal and happy customer.

I had to call you all 5 times and the issue still not resolved. I was trying to make a payment with my card as I normally do and the card kept declining and saying my card is not active. I was unable to make my payment today and I am very upset and I deposited funds on my card to make the payment. Whatever code you all are to enter so I can make a JPay payment you guys still have not put it in. This is causing problems for me. The rep was unable to assist me with resolving this issue nor was the supervisor. Wow and I thought your card was the best. I only got your card to make these bill payments. I am not satisfied.

I have nothing but praise for Green Dot. Whenever I had any type of problem I was always treated with patience and kindness and the situation was solved to my complete satisfaction. I would recommend Green Dot to anyone who wants a secure card.

I love GreenDot! I get my paycheck a day early, and there are not a million different fees like all the other prepaid cards out there. I will never get another prepaid card again, and trust me I've tried almost all of them. Easy to use, so little restrictions. I love my GreenDot service!

I have had a great experience with it. I've never had any problems with it and it's great for paying bills and the cash back reward on it's great! The app is super user friendly and I couldn't even tell you what to add to the all because it's great!

Well I put 20$ on it and went to it and it was declined. So what is the problem with it. So I wasn't able to pay for the gas I put in my car. So at this moment I can't rate you 5 stars cuz of what happened to me.

I love my card, I load when I need to, and I think it was a good idea for me to get a Green Dot Card. I like it because it is pre paid, it's convenient, it works anywhere. I use it online and for everyday purchases.

I have never received any rewards and there isn't a live person to discuss it with. I have called several times. All you get is an automated computer. I also haven't received any rewards or any information on it. That was the entire reason I got this type of card.

Person barely spoke English on top of nothing was resolved regarding my transfer balance. Only thing decent about the call was I found out I had other open accounts and now need to work on figuring out how to close them. Your customer service centers are the worst experience I've ever in my life paid to contribute to. Seriously you're an American company. Employ people in our country!!!

Green Dot is a great card to have for emergencies and for my children. I have a certain amount direct deposited to my account every 2 weeks. If my kids have a field trip or anything, the card goes with them instead of cash. However, would love the monthly service fee to be waived if you have direct deposit.

I don't like the fact that Green Dot charges a ATM fee and then having the ATM charge a fee also on top of it. I'm spending anywhere from 5 to 8 dollars just to take out 20 dollars. That's almost half of what I'm taking out. I work hard for the little money I get then have to pay double just to use my own money.

Not the first time I have had to call and I hate having to call Customer Service. It's the worst ever. I wish I would be able to speak with Customer Service that was in the US. I will be moving my account as soon as I receive my replacement card so I can get my money out of the Green Dot Bank.

I really love Green Dot. I tell all my friends to get one. I can call them and they help me with all my question and I like when they text me and let me know when money get put on my card and when I talk to someone they are so nice and help feel I would change them for nothing.

I have no complaints. Green Dot has been wonderful for me and to me. I have owned my Green Dot card for about 2 years now and I would definitely recommend Green Dot to a friend or family member. I also appreciate how easy it is to use along with PayPal.

I recommend Green Dot waive fees when 2 direct deposits from an employer or social security or other benefits get waived during a pay period, for example, bi-weekly. This way it could save the cardholder a little bit of money every month and it would. Plus give the cardholder an incentive if they have 2 direct deposits from their employer an extra $50 per pay period that gets deposited in the account.

It was a little difficult using the money pack card to reload. It was not a smooth process. I went to the site several times to locate the right link to add the funds to the Green Dot card from Money Pak.

I really like Green Dot! The only thing is I get my pay check two days early but I wish I get my funds in the morning and not late in the evening. (Sorry for being picky). And I wish I can pay some of my bills thru their website with my account so they can go thru right away (the account number is too long so it won't work) because some of my bills take too long to receive and won't make it on time through GD bill pay. Can we have different card designs and perks like cash back?

This is a very reliable card. I'm able to pay bills over the phone and make purchases very easy. I also love that my direct deposit is available days before payday which is always right on time and that I can always add money very easy if I need to.

It has been a joy having my payroll deposited directly and funds being available 1-2 days before my pay day! Able to use the card online and in stores. Always prompt and courteous customer service. Automated balance information saves embarrassment at the register. I even sent my son to college with one! Best card... EVER!

I like your card and services. I'll tell family and friends about Green Dot card. I have other cards but Green Dot is the best card. My family used Green Dot also. My brother apply for a Green Dot card but it haven't come yet.

We use our card almost every day! It is incredibly fast to load and easy to use. Customer service is very friendly. I can use this card for anything from online shopping to paying for gas and groceries. No overdraft fees or penalties for anything.

I think it is great company so far. I had been using my card since 2015 as a birthday gift. There no problems with mine so far. I hope the company will continue in the future. Thank you for your service!

I love the convenience of available reloading locations from State to State. I've never had a problem with using my card in various locations. Your customer service is remarkable. I would definitely recommend Green Dot to others. I also will continue to do business with Green Dot in the future.

My card will not allow me to deposit money and it declined trying to use. I have set up a direct deposit that will appear on the 2nd of August. Is this card going to accept it?? What needs to be done??

Well my experience with Green Dot has been great. The only thing I don't think is good is the limit to use MoneyPak to reload your card. That would be my only complaint but besides that I am very happy with my card.

I love Green Dot. This is the second card I have had through Green Dot. I would not use anything else. I use my green dot card everywhere. I love the fact that I can text and get my balance anytime 24/7. Thanks green dot.

My experience is awful... I've been waiting over a month for a refund on a pending transaction... I have bills due and I didn't expect to have to wait this long for my own money. I will never use Green Dot again. I will not refer my friends or family.

Everything has run smooth!! No problems at all...never have had a problem! Will keep using...and using and using. I like it because it would be hard to steal money from it because I only load money when needed so it is a good thing!

Overall very satisfied. However, I think that the $9.95 charge the first time the card is used could be easier to accept if it was lower. Other than that I am pleased with my experience with Green Dot. I do like the idea that I can refill the card and it can be used online.

At some point I was able to get my direct deposit the day before, like on a Wednesday evening. Now my direct deposit is being posted Thursday morning. Inquiring mind just wants to know. Other than that little snafu, I've been quite pleased with my card.

I've been using Green Dot for about 5 years now and have never had a single issue. It's far more consistent and much safer than any bank I've ever used. I also love that EVERYONE accepts Green Dot. The only bummer is that I can't use my card as "credit" at gas stations that don't accept debit. Otherwise I highly recommend Green Dot.

Very helpful when calling and getting information on card and fast when calling for different information on card. Would really like if they credit cards and would show on credit report. That way people could build their credit. Thank you.

Enjoy adding money to card and using it to make purchases online and when traveling. As this card only has the money you add to it, I feel secure using it without feeling someone will steal the number and try to use it fraudulently. They can only get what amount is on the card and no more.

I have had nothing but Awesome service from Green Dot. We had our account hacked and Green Dot went above and beyond to take care of us. Got us a new card and made sure account was secure. Thank you.

I really like that I can get direct deposit but also can load money at so many stores instead of having to find a specific bank. I like the flexibility and that it can be used to purchase online or in store items. It's so easy to use for my kid’s games, Christmas shopping, when we go out to eat or out of town.

I have no bad experiences to report with my card. I have been with Green Dot for years now. I use it for online purchases mostly and Walmart is always easy to find a store and never have a problem loading cash. I would recommend to friends and family for sure.

I have had nothing but good experiences using my Green Dot debit card! When I use it online I get in and out quickly! It is extremely easy to load in many locations, and very simple procedures!

There's a lot of inaccurate charges. Or refunds that were supposed to be made and were immediately charged back or never refunded when the company had specifically said to have submitted the refund. Also several charges were made with my authorization.

I have had no problems, it has been a great experience for me. I am in between jobs/states so I didn't want to open a new bank account. This is the perfect solution for me! I have had some difficulty logging in to my account but nothing that couldn't be worked out.

I feel you should be able to use any ATMs machine without a charge use atm that was in the network. I was charge a fee. I feel I should not have been double charge but other than that I am ok with the card.

I usually buy a gift card with a VISA logo at my financial institution. It is not reloadable. There is no fee to activate. I bought a credit card from Green Dot. It is reloadable. There was $1.95 fee to activate. There was a $4.95 fee to reload. There was a $7.95 monthly fee. It is excessive fees. I will return to my financial institution to buy a gift card tomorrow.

Don't like that the monthly fee is so high. Wish you could send out text reminders close to due dates as well. Other than that, really like the card and what it has to offer for my shopping convenience too.

I don't have a credit card, so when I go on vacation I load up this card so I have another option in case my debit card is flagged. It worked perfectly in 2016, a hotel was not able to get my debit card to make the payment. So I used the Green Dot. This year I paid for the hotel room with it. Thanks!

Love the card. Makes paying bills and online shopping very easy and enjoyable. I would recommend the card company to all my friends. I could never say too many good things about the service enjoyment of the Green Dot card. I am one very satisfied customer.

I love having this card but I see small charges being taken out but don’t use my card for such types of transactions. Eg: $1.15, $1.23, $.98, etc and so on. Also when I get my balance updates daily they do not reflect actual balance as of the time the update says, it’s usually the balance from 2 to 3 days earlier.

Green Dot is super easy to use especially when my boyfriend is out of town and we need to send each other money. I also like Green Dot because it is really easy to load money onto my card or my boyfriend’s card. Also a plus that we can load a certain amount before we allow our children to go to the mall or movies with friends and they have a set spending limit and do not have to carry cash.

I'm very happy with my Green Dot card. My pay is direct deposit which makes it easy. I've had no trouble whatsoever with buying what I want off the internet, stores, or any place else. I would and have recommend the Green Dot card to any of my friends.

I dislike that when I go to have funds deposited on my card to pay a bill that I am charged for the deposit. Also, I routinely have a small amount directly deposited onto my card and the monthly card fee almost takes half of the direct deposit???

I experienced fraud on the card I listed above and the customer service rep was rude and seemed annoyed with my questions. I answered all his questions and I double checked to make sure he had all the information needed to start the investigation. The very next day I get an email requesting that I send all the information I provided over the phone to an email. I don't believe that is fair because I provided all of the information needed over the phone so I don't see why I have to resend the same information.

I like using my Green Dot card. I just don't like that there is a loading fee to load my card. I wish there was a better way for me to load it without the fee. The monthly fee is something else. Wish there wasn't that fee either. But what can I do about that? It's the way you people have to make money right?

For the past month I have been have problems getting balance and history on by phone. Finally spoke with someone that help me to get balance but now I still can't get history. Now it is saying having problems fetching inquiry. This is very inconvenient.

I truly do enjoy the Green Dot that I have. I like my direct deposit that I do have so I truly am enjoying my Green Dot card. Thank you For giving me a chance with your company. Can I hope that you find other ways to make it work for other people?

Customer service is slow and a lot of the time I can't understand them because of their accent. I also have had issues with charges or money disappear and they could not explain why. First set of cards did not make it to me and then they had to cancel and make me wait longer for the next set. Overall I am very disappointed and the only reason I continue to use them is because my check is direct deposited into my account there.

Easy to load up at Dollar Tree next door where I live and can use it right away to get movies and to go to McDonald's with my best friend and daughter which makes us happy. This will also help me get back on my feet after three years of almost homeless. THANK YOU VERY MUCH.

Green Dot has been amazing. I'm able to pay my bills and receive my direct deposit 2 DAYS EARLIER than my coworkers with GreenDot!! Never had any problems. I'm always encouraged my friend at work to get Green Dot due to always getting my paycheck 2 DAYS EARLIER!! Also my family to get the card. You never have to deal with the bank with GreenDot and that's what I like! Thank you GreenDot.

My first card was great until someone got my card # so I was out about $400.00 dollars so I cancel the card. I went and bought another one. This time we will be more careful. My husband also has a card and just had my son Johan ** get one also. Thanks.

For the most card I love the card but I have had to change twice because someone took my cash. Not good and I was just out. Not fair. Money should be protected. Thinking about switching to another company. I pay may bills online and it's scary now because I don't know if my money is gone or what. Love the direct deposits. Love the alerts. Should do that anytime I make a purchase.

This company Green Dot doesn't seem to follow any of the federal or state guidelines to fraudulent claims. I've been waiting well over 16 business days for a provisional credit and sadly had to file a complaint with the FTC and Federal Reserve to address this issue.

I like the service. However, I tried to attach the direct deposit account to the online store I purchased with the card. And couldn't due to too many numbers in account number. Therefore what happens? I was however able to connect PayPal to its service. Yet the charge for their service is way too much. I added $25.00 and then Walmart charged me $3.57 to add it. I think all card services charge way too much.

I've been with Green Dot for about six years and am very satisfied. I recently took a trip across country and used my card without any problems; it was accepted everywhere. I also have direct deposit and, again, never a problem. I've recommended your card to several friends and even my son has one.

I love my Green Dot card!!! It's so convenient for me. My funds are usually available 2 days before my payday which is wonderful to me considering I get paid once a month. Thanks Green Dot card! I will always use my card and I'm always telling someone else about the card. This is the best thing ever!

I do like the convenience of Green Dot card... however the fact that we are charged a monthly fee of 7.95 and then a fee of 4.95 every time we reload our card is ridiculous and pricey. I wish we didn't have to pay so much to reload. Other cards are charging 3.00 to reload and I may consider changing cards.

I use the direct deposit and usually get my check about a day early versus having it put in a branch bank locally. Also keeps you from overdrawing on your account which can get expensive. You can only take out $400 a day from ATM would be my only complaint. But I guess if your card was lost or stolen it would give you time to contact them to freeze your account. Overall I love it and will continue to use.

I have been pleasantly surprised with my Green Dot card so far. I honestly expected to have at least a few issues as with past pre-paid accounts but so far, so good. I definitely would and HAVE recommended this card to friends. Thanks.

The only thing I've come across that doesn't seem to work for me is that if I need to withdraw money from my account I get charged by the ATM machine and Green Dot. So then I lose money. I've tried ATM's listed by Green Dot and am still charged for each withdraw.

I'm new to Green Dot, at first it was a little difficult to understand how to refill/load my pre-paid card but little by little I got it. And now am able to load and have my pre-paid Visa ready to use when needed. It's like a savings account w/out a bank.

I love Green Dot cards. The only thing that I don't like Is when you take money out of the ATM that are on the maps where you can take money out they charge you 5.00 dollars. Totally I think it should be 3.00 Max. Other than that I think Green Dot cards are great.

Green Dot has amazing customer service and is trustworthy. It is also convenient. I can manage my card from an app without going to the website. Also, I really like I how I get my check early before the actual payday.

So far I am happy with my Green Dot card. Getting money is easy and haven't had an issue with that. Going to get direct deposit started up so hoping that goes good without any issue. I am happy with green dot and plan on referring it to friends and family whom it may be useful too.

Love my Green Dot card. I haven't had any trouble using the card. Makes my life easier to buy bills and to save up money. For if something happens I know I got my Green Dot card to use. Keep up the good work. I don't leave home without my Green Dot card. Also love the app. Can check my balance any time.

Shouldn't have to pay every time you reload your card. I like Green Dot but sometime it just cost too much to keep money on your card. Or just lower the cost to reload your card. If you want to keep money on card you have to keep putting money on card and that can add up.

I filed a dispute through Green Dot because I was having difficulty receiving credit for a purchase I made but cancelled. Green Dot successfully investigated the situation and I am and was very happily surprised that I received my credit. Thank you.

I've had a Green Dot Visa for several years without incident. It is, with few exceptions, given the same recognition as any unsecured credit card. I was disappointed when bill paying by checking account number was deleted but I've used it to pay all of the companies that accept credit card payments. I have direct deposit for both my social security and tax returns and have never had a problem.

I was very happy with Green Dot for the last few years. I had no problems, my direct deposit was always 2 days early. Then all of a sudden the past few months I have had problems at gas stations and convenience stores. I inquired when we would be updated to chip cards and was told that "Green Dot is a big fan of chip cards" didn’t answer my question. I had to transfer everything to a bank account where I got a chip card & checks -- Green Dot I loved you but you are not up with the times!

My Green Dot card is a life saver. It helps me control my funds easily and love the direct deposit, I wish it could have a upgrade to get a platinum card with a credit limit. I would love to win the sweepstakes I entered since day one. Haven’t got lucky yet...

I like my Green Dot card. It helps me in the time of need and convenient for me on the road. My pay is always early. I'm very happy with my green dot. I got my wife one on my account and it's easy for her to pay the bills when I'm in the truck halfway across the state.

It's been ok having the card. I just don't like the monthly fee and then 4.95 to put money on the card. That's a lot and too many emails about direct deposit. I don't want direct yet so I want the emails to stop.

I have been with Green Dot for years and to this day I have had no problems with this company. I have direct deposit to Green Dot. My Amazon, Ebay, and Wish accounts have been secured with no one hacking into it. For me, as long as Green Dot keeps me safe. I'm staying with Green Dot.

No complaints at all… haven't had any issues. Perfect for anyone who doesn't have access to a bank account! I can load money onto my card and access it with fifteen to twenty minutes. They many multiple locations for you to choose from and in every city I've traveled to so far.

My Green Dot card is satisfactory. The monthly fees are low. It is easy to load cash. The MoneyPak’s are very convenient for me and my family to send money to one another. It offers direct deposit but I have not used that feature. I have not had any problems using it to make purchases or pay bills. Easy to use at ATMs. Over all I am satisfied. The only problem I have had is with my online account access. I forgot my password. I keep trying to do a password reset. However the reset codes that are being sent to my email are invalid when I try to use them. Even when I immediately use them after getting the email (they do expire but I am using them within the allotted time). I cannot comment on use of the online access as I have not been able to access it or its features.

I love it. Stop me from keeping cash on me and it’s convenient for me so that I can't get cash stolen. My card can be replaced and pay online or over the phone and its easy when my family want to send me money. I tell them to get a MoneyPack card from a lot of convenient places y'all have and less money on sending it.

The service is good but it would be nice if there was some type customer courtesy like overdraft. Sometimes there's emergency before pay day especially when the bank see a pattern of good deposits. Other banks and credit unions have a similar type program.

I change my address recently and haven't receive my card and it's been plenty enough time. It's been over a month since I purchased the card that's why I haven't use it much cause won't let me online purchase and I do a lot of that.

I love having my direct deposit coming to my Green Dot card. I will recommend to friends and family. I wish I can keep more money on my card but I'm living paycheck to paycheck and as soon as I get paid it's always just enough to pay my bills then got to wait two weeks later for more to deposit.

As a long-standing and loyal Greendot customer. I would say I've had an overall good experience with the company. On the other hand, I feel that you would increase your customer base. By discontinuing the reload fee. And only charge the monthly fee of $7.95 for maintenance. This is what most banks practice and it helps to increase their customer base. Also would like to thank you for the option of taking a photo of our paychecks and being able to deposit it that way.

I've had nothing but easy and polite service with Green Dot. It makes paying my bills much simpler. It helps that it has a checking and routing number. That way I don't have to deal with banks. Keep up the good work. I hate I haven't won the 5K yet.

I believe the max limit that one can load on the debt/credit card are far too low. I would like the limit to increase to $10,000. Some of us are black listed on ChexSystems and will be for some years to come. The increased limit amount would allow me to set up direct deposit.

Since you have updated it, it is slower. Payments used to get there next day. Now it's two or more days. I like the rest of the abilities I have with the card. I have since received a couple of return Bill Pay payments with no explanation. Only a date it was returned.

I thoroughly enjoy my Green Dot card. I am very pleased with it and am glad I chose this one from the many that are out there. The service is always great and very accessible. It is accepted everywhere I have needed it, and I really appreciate the ease of payroll deposit. Thank you!

I am very happy with my card. I get my check a day early. It is a blessing. Thanks Green Dot. I have two other cards with you and my daughter get her government money on time. I love this card. Thanks again Green Dot. I would tell all my friends and family about this card.

Green Dot is very reliable. Within minutes I can load money onto my card, take care of online transactions and even send money to friends! I recommend Green Dot to everyone who needs a trustworthy card without the hassle of having to go to a traditional bank.

Absolutely horrible. Got this card three weeks ago, still haven't received the permit card yet. Signed up online to do the account, and now the account has locked me out of it because it didn't accept my password and username but still created the account anyway. So I have to call every time I want information. I can't get half the information that I need and nobody can help me with it.

I'd like to be able to opt out of the VIP card. I feel like I was swindled into it. It wasn't explained to me and I wasn't asked if I wanted it. I was just told I get it. I don't want or need the VIP card. I just need the debit card for a bill. Other than that I'm happy with it. I'd give 5 stars if it wasn't for the VIP issue. I'm actually thinking about canceling it because every dollar counts for me.

I was out of town & someone billed my card without my permission. I called Green Dot & they put my card on hold. While that was good I needed the money on my card to pay my expenses. They refused to release the card to withdraw my funds. Luckily I had enough cash but this could of been an issue. I thank them for stopping more fraudulent charges but they need to tell you before they freeze your funds.

I have been a Green Dot customer for a couple of years now and have only great things to say about the company and their services. I have a Prepaid card and a Secured Visa Card and like both of them. Very helpful for my finances.

I am not happy with all the fees, otherwise I am happy. Also the customer service people are not very knowledgeable, and they were not very nice. I could not understand the person I was talking to. I really don't know what else to say, but it's nice to have this when you don't have a checking account. But too many fees!

I really like the service you provide, also shows the spending list when we purchase something and no over draft fees or late fees, also shows on a map where you can reload your card, all in all just like the service y'all provide. I would recommend this card to family and friends.

I think the card is great, it definitely serves the purpose I need it for. Load time is quick and hassle free. I have recommended to a few friends. I know one of them just received their card and she is extremely satisfied as well.

I think that five dollars is a bit expensive to load the card. Also you need free atms. I will be moving from Green Dot soon because of this. Also the 9.95 monthly fee when you still have direct deposit is unacceptable. Also the minimum balance to load card should at least be 10 if you're are going to charge 5 dollars to load card.

After going through a rough patch of life, Green Dot was there to help me with a solution to needing a card/bank account. It seems to work smoothly and I'm happy. Gave it a try. It was a simple, one-to-one solution that was a perfect fit for what I need right now. Thanks guys!

Great service. Only issue I have is that I never received my permanent card I signed up for. I'm still using the generic card I originally bought. I also stopped receiving my daily texted balance unprompted. I miss that. I prefer using the card online to keep from using my main debit card.

Everything has been great!! I just wish that the account maintenance fee wasn't going up... I love getting paid early. I like the new rewards card!! It is really neat!! Looking forward to using it!! Customer service is always friendly and willing to help!!

I have been a Green Dot member for almost 6 yrs now and I think it stinks that you cannot use your card as a Mastercard or debit card outside of the US for hotels, dinner etc. when travelling. I travel a lot and don't have any credit cards and I always have to take huge amounts of cash.

My experience overall with Green Dot has been great since I've purchased my card. I can shop online and any store, I can pay bills, I can pretty much do anything I want with the Green Dot card. I would recommend Green Dot debit card to all my friends and family. I love it and I would continue to use the Green Dot card. I have never had any problems with the card so I give Green Dot on a scale of 1-10 definitely a 10 without a doubt.

I have not received my card in the mail yet. I would like my card immediately. I need it so I can use it to buy food. Please advise to my current situation as I am starving. So to conclude, I would like my card immediately but the fact that the card's not here is disturbing.

I've had two check deposits that were unable to be deposited with no real help from representatives or their supervisors. It's like they don't value my business. The only thing offered to fix the problem was to take it somewhere else or have the issuer give me another check.

Poor service. First, every time I send someone money they say it's a hassle to get it from any store. Second, I am never able to load checks into my account taking pictures even though they are clearly a business check. Every time I call someone to ask why my checks won't load they have no idea. I have called the company that reviews the check and verifies them, they have told me multiple times they said it was a good check. Fourth, you guys charge a fee for not uploading money? 7.95$. That's messed up. I will be canceling my account soon if things don't change.

If I had known there was a charge for every $500.00 that I put on it I never would have purchased the card!!! When my new card came in the mail, I still had $30.00 on the other card that I could not use. So I will not recommend Green Dot cards to anyone...

Set up direct deposit but, was not informed it was approved. Was kind of dissatisfied that they would offer 2 day pay early and that was not the case. I would liked to have at least know that the direct deposit was approved. I really enjoy the card services.

I have had Green Dot for almost a year now. It is easy to use and accurate. My direct deposit and my husband's DSI are accredited on time. No problems. It makes life easier. I recommend Green Dot to everyone. FIVE STAR SERVICE!

I appreciate the ease of having the card to pay a few medical bills that I have gone into agreements with, for services I had to have before I started having insurance. I put my payments in there every month and it keeps my credit from being hurt, actually helps me because it shows I pay my bills on time with the reporting agencies. I was one of those affected when the crash occurred, so any small effort helps to get me back where I was prior to losing my pension, insurance, home, etc.

I just wanted to say that I am very satisfied with my Green Dot card, on a scale of one to ten, ten being the best and one being poor. I would give a 10 a million times. Green Dot is the best pre_paid credit card I have ever had, thanks. Thank y'all for all y'all do.

Initially, using Green Dot was fine--no problems with adding funds at the cash register, or using Green Dot to pay bills. But after a few months of depositing my payroll check via their app, Green Dot started refusing the accept my payroll check, and I ceased using Green Dot.

You let money be taken off my account with out my approval. I report it and nothing happens but you send me a new card. I'm still hundreds of dollars short. The bad part is the account you spent the money on wasn't even in my name.

I love having my account. It's better than having a physical bank account in my opinion. Green Dot's customer service is quick and helps every time. I love that there are no overdraft fees and this is the best experience I've ever had with any account. Thank you guys!

I'm happy with my Green Dot card. I've had Green Dot since 2014. Direct deposit is always there early. Makes things super easy for me and no overdraft. Love how I can check my account 24/7 using the app. I will be using my card for many many more years.

Still have yet to be paid back from all the money that someone hijacked my numbers. Pisses me off so I have been out almost 100.00 which I don't find fair.. I have done all the steps that were required. Also sat on phone with people for three days and still nothing!!?

It's great. The only thing I can't deal with is being charged to hold money in a card, not to fund with that but everything else is okay. I put 20 dollars to start off with a account but charged me for a maintenance fee. How is my card need to be fixed, I don't understand.

Your card is great. The app and website easy to use and it's also easy to reload almost anywhere. I just wish the monthly billing was a little less but overall great experience. I would also like to see a different loyalty program so would be an incentive to use the card more often. Maybe a monthly allowance of "credit" against the rewards.

I have been with GreenDot for years. I love them. I would and do recommend them to a lot of people. They have been fair with me. When I have had a dispute they have been very fair. I recommended my son and daughter.

Thanks for the good service.

Going and adding money to my Green for is simple and economical when I reload at The Dollar Tree. The staff at Dollar Tree are trained to know exactly how to load card, and are helpful when I have questions. With my personalized card it's just a scan and enter amount and BAM, I'm ready to shop online!

I used the Green Dot card because I did not have a credit card. I was well pleased with how the Green Dot system was. It was easy to set up the account. The account also made it easy to keep check on how much was in the account. I do recommend to anyone that needs a quick credit debit card to use The Visa Green Dot card for their needs.

I use my cards a lot to pay bills or send money to family or friends. I'm usually on the road a lot so sometimes I don't have time to keep track of my money loads on my card. I'm usually paid a cash bonus for finishing a job early so I like to purchase money packs to add that extra cash to my card for saving, but sometimes if it's a good week I'm unable to load my card due to the limitations of loading.

I am well pleased with my Service so far. Only took one month to transfer my Direct Deposit and I use my card everywhere, without fail it has been accepted every place I go. Thank you GREEN DOT. You're the best!!!

I don't like that I'm charged 9.99 a month, plus there are ATM fees near 5.50 just to get cash. Other than charges, I do not like that I can only spend $400 a day with my account. I'd like to go back to using regular Green Dot, not Cash Back.

The call was very understandable that the problem was will taken care of instantly. Thank you very much for customer service care about each customer. Thank you once again. I feel very comfortable we Green Dot care of my money and account. I have been with you for quite some time now. Keep up the good work.

I got the card as a gift for my Birthday. The initial fee plus monthly maintenance fee took a bit chunk out of the original total. Almost $8 of the original $25 loaded on to it. Way too expensive for a Visa gift card. I did like that they sent me, within a week, a personalized brand new card. I will keep it just in case I need it for another purpose.

I used to believe that it was the best card out there. Now, I am planning on changing cards. My card got compromised and I asked for a refund on it. I was denied getting my money back. We need that $125.22 back. We need the money for medicine.

GD held onto my Amazon $ return for 21 days once; I've been overcharged several times on my monthly fee & I originally signed up with GD because they promised NO monthly fees. I'm enrolled to be able to check my account by phone, yet currently and many times previous, I'm not able to view my account history and cannot check my balance. I shouldn't have to make an hour-long phone call to GD customer service in order to attempt to get my account straightened & in order to be able to check my balance and history. If I didn't have my child support set up with this GD card, I wouldn't still have this account set up.

I needed a bank for social security, but didn't have a residence yet, so I went with Green Dot. It has simplified my life, and I recommend it to everyone. So easy to get and so easy to use. So go for it.

I want to know why my purchase in iTunes is made unauthorized but charged on my card. iTunes say you are holding my $. Need to know why. And I check my balance it says I have been charged. Care to tell me.

I really enjoyed the Green Dot card. However, my husband recently lost his card and I had to shut it off. I do not like that we are not able to order another card for the same account as we are only allowed the 2 cards.

I think it's ridiculous that you charge a fee of 9.95 a month. It may only be 10 dollars but that's 10 dollars that I could have used for a meal for my family. Why should you charge me 10 dollars a month?? I need that money right now as I just lost my job. It's a bunch of BS!

Your charges on new cards are not processed as stipulated. I bought a 25 dollar prepaid and was charged before my item I order was done processing embarrassed me to death. I possibly should look into contacting the BBB on this matter for further investigation as I am not the only one who has had this issues with both types including your My Rewards card.

Truly enjoy my Green Dot card. I can order things off the internet, use it at a gas pump, and not be worried about losing my entire checking account. Gives me such a sense of security. Don't know why I didn't do it sooner. Have already recommended your card to three people.