Green Dot Prepaid Cards Reviews

I like my Green Dot card not completely in love with it. I wish there was more atms that I could use with getting hit with fees. Otherwise it provides everything for me that I need. I love that I get my paycheck early even if it's only by one day but it counts.

I love this card. I rely on it for a lot of my purchases. I use this card for all my purchases besides bills. It helps to separate my money with bills and spending money. I would recommend this card to family because it's a great way to save. When you don't see the money in your bank it's easy to not spend it.

I enjoy my card. It's easy to use. You can check your balance with the app. However I do not like that you get charged 2.50 to withdraw money even if you use the find a atm feature on the app. I use this card to keep better track of my money.

Everything been good so far. I just wish that The ATM fee was free at every ATM and I wish that I can receive my money back for every ATM fee that I use. I came to the conclusion that it doesn't help out on your credit. That would be awesome too if that could happen for me too.

My experience with the Green Dot card service has been poor. I read there were no card charges taking from my card and there is. Can't reset my password on my account easily. Would not recommend this card to anyone.

I had written a review on Green Dot debit card experience. Since my review, I received a follow-up call from corporate office out of Sacramento, CA. The gentleman, John was extremely empathetic and could completely understand my frustration. I was relieved that someone in their company actually cared enough to do something. I was very satisfied with the outcome from this experience and wanted consumers to please not sit with discontent and voice your frustrations since someone somewhere does and will help!

I am pleased with the card. I focus on my budget, used in a variety of locations, credit or debit (except at gas stations, where using a card affords me the lowest price to fill my 60 gallon van! I would like to be able to have my activity reported to the credit bureaus to improve my scores.

Very happy with Green Dot. I would recommend this card to friends and family. The card is very easy to use and to be able to put money on it whenever I need to do that and usually within 15 minutes after I put money on the card I can use the card again. I am very happy with Green Dot. Thank you.

I use this card as my primary banking card as I do not have a traditional bank account. Overall anytime I have contacted customer service I have had my problem resolved quite quickly. The only thing I am not a big fan of is not only do I have to pay a maintenance fee monthly if I don't meet the waiver requirements but since my job does not offer direct deposit I have to pay to put money on my card that I have already paid for and pay monthly to use. I mean is it the worst card, no it is not. I just feel that reload fee could be maybe even half of what it currently is.

Just writing my reviews of my Green Dot card. I love the card and service. Thanks. I appreciate it... Wouldn't use any other prepaid cards. I receive my pay check on it and pay bills using it. It's very convenient and simple also. I like that I can reload it.

I really love my Green Dot card and I love that customer service is excellent. I think that the money back from using the card should be issued every 6 months instead of once a year. I have been with Green Dot for almost a year and have not had any problems with them.

I'm really glad I found a card to use and it's reloadable. Thanks so much. Glad that it's so easy to use. Don't take much at all. Being able to know exactly how much through an text is so easy and very quick, love that I was able to get my own personal card.

For the last two weeks I have been unable to access my balance by text. If not for this your rating would have been higher. Also when I see the card it would be nice to get an alert or a message about the balance without having to text for it myself.

I have been a customer with Green Dot for 5 years. I couldn't imagine working with anyone else. They are right on time with anything you might need. The people you speak with are courteous and the money is never out of place. Thank you for years of doing business with you and maintaining my trust with my finances. You guys are the bomb. I would recommend you in a heartbeat. Thanks. Looking forward to the next 5 years.

Great card for paying timed bills. It is reliable and companies love it. I have used it for 6 years. It's easy to get cash too. I am more responsible using the card. Everyone needs it. It is easy to do the payroll automatic deduction too.

Customer service no help, making deposits not getting credit... hold on accounts for too many deposits for items I sold. So it did me no good to go the Green Dot way. Trouble ticket# **. So if you can look into my problem it may help to change my mind.

I don't work. When I got my taxes money on my card and I thought the Green Dot card company stand on it word that they would give a hundred dollars for loading our taxes money on the card. Then my money was deducted from my account. I didn't know that I have to pay $9.95 a month fee every month? I added money to pay my bills. When my children put money on my card.

This was my first time ever using a Green Dot card and it will be my last. They put a block on my card just a week after having the card and my direct deposit was rejected. I'm having to wait a whole week in order to get my deposit. CS was horrible.

Overall good service. I wish we had some kinda rewards points for using the card that could up over time to get free items or cash. I think that would be a great benefit. I do love getting paid early and it's definitely easy to get a reload if you need it.

All I can say is I get my pay 2 days faster and I haven't had problems with Green Dot like I have with all other prepaid cards so I choose Green Dot over any prepaid credit card. It's the best. Thanks Green Dot????

I think this card is GREAT!!!! I have never had a problem using my card in store or online. I would recommend this to anyone. My sister got a Nexus card and it's awful. She gets charge for every thing. I have told her to get Green Dot!!!

Resolution was ???. Got done regardless. Love my green dot card.

I got my debit card online, and set up an account. I didn't have money on it until the 1st of the next month. I have direct deposit, and the card came in the middle of the month. I had to wait a month for the on line account to actually use the account. I couldn't get into the account. I finally was able to, and now I don't have to pay for a text message. That's why I gave you a 4 instead of a 5.

For the most part, I don't have many issues with Green Dot. I did, however, have an issue once which caused me a lot of problems. There was an unauthorized charge on my card and so my card was locked and I had to wait a week for a new card. My direct deposit had just been loaded onto the card so I had no other option to access my funds. If Green Dot would have activated my locked card while I was on the phone with them while I was at the ATM, I wouldn't have had the problem of having to wait an additional week for my paycheck. If your company can have some alternative way to access funds on the card when there is a disputed charge, that would make me give you 5 stars.

I called to get my card with my name on it sent to me. Everything went fast and easy. Love Green Dot, so easy to reload and safe to use anywhere and anytime. The automated system didn't seem to have any problems and it was easy to get to the correct department that I needed.

Green Dot is amazing! I actually get paid two days early EVERY TIME. I thought that was a lie, but it's actually true. It's very easy to reload and it's easy to set up direct deposit with your job. You won't be disappointed.

Green Dot is a great company. I just don't like the fact that I have to keep getting new cards because someone knows my card info. Also I made a claim and I kept sending in my receipts and things and they kept telling me OR wasn't no valid when I took multiple pictures and even got a new receipt. I just feel they should respect me more and give me what I deserve. I never got my money back.

I'm trying to see why I don't get my paycheck 2 days earlier like it said. I'm getting my check the day of payday and not 2 days earlier... I have had this card for 6 months and not once do I get paid earlier... then why is it I'm paying so much a month for this card.

There should not be a monthly fee of 9.99 when I am depositing over $1500 a month from my paychecks plus any other amounts I add to the card. I think that is really bad. I am about to get a bank account so I do not have to deal with any additional fee that you charge.

I requested to have a balance texted to me when it changes and every Monday. Sometimes I get the message and most times I do not. It upsets me because I set up the option. I do now appreciate the early deposits.

Green Dot are convenient. However my husband uses the money prepaid card to reload to send me money while he is traveling and there is a load limit. I'm sitting with 90$ that I currently can't Load because of the limit.

Green Dot cards are excellent. No hassles with any of the services I've used. Customer service is a hard to reach but once you get there they are very helpful. I enjoy my GD card. Each time I use my card I know that my charges are deducted right away. Thank you Green Dot.

I absolutely love my Green Dot Card. It is so easy & Convenient! It's honestly better than having an account at a local branch bank! I love being able to make a deposit after normal banking hours as well. Thank you so much for making my life easier!!!

Had my card for a little over a year now. It started out as just a means to purchase stuff online and later started having my paycheck direct deposited to it. Never had any problems with it. Direct Deposits are always on time and transactions appear on my statement in a timely manner. I wish I could use it to pay at the pump, but I think that's a vendor issue and not a card issue.

I will like Green Dot could do better by having more location to load. Making it easier to contact customer service. One of the things I missed about NetSpend is that customer service was always one call away to help with any issues. With Green Dot it is not so easy and when you do get a rep they have no knowledge of your concern or problems.

I think Green Dot is the best service I have ever had!! They offer many options like direct deposit and also quick loads on the card. No hassles. Very simple friendly use. I like the turn around time when the card is loaded to posted on card. I would like to see better updates on balance. It seems to be delayed when posted after you use card for purchases.

I love the Green Dot cash back. So far I have earn 19.00. I love the saving I can have with the card. It’s pretty awesome but I have waited almost a month for my direct deposit and it still haven't went through. I got the card because I thought you would get your pay check faster but this is way too slow.

I love Green Dot... the only thing I don't like is having to pay 4.95 each time I load my card. Sometimes I load 2 times a day. That's 10 dollars of my money already gone. I can deal with the monthly fee... but each time I load I don't care too much for.

I was very, very dis-satisfied with having to use my physical address to receive my card and to use as my billing address. All my previous cards were sent to my post office box. My post office box was used as my billing address. I live in a very rural area. The same as millions of other American people do. There is no such as me getting my card or any other mail at my physical address. I have to call the Rock View post office daily to see if they have since they will send it back. It is only a 8x16 utility building remodeled inside for the post office boxes and a small area for the postal clerk to work. My actual post office is in the opposite direction and a normal size post office. Plus I am very, very upset that I cannot get my old direct deposit info from the card that was closed out. Without that info I cannot get UMWA pension deposited plus I cannot get Social Security check direct deposited. I absolutely need both checks.

I'm very happy with my Green Dot card because it helps me manage my money. It also is accepted at all the places a I shop. I also like that I don't have to carry cash. I would like the service fee to be reduced. I also have my Green Dot card linked to my PayPal account.

The promotion said once I sign up for direct deposit and get my first direct deposit Green Dot will give me $25. I have yet to receive the $25!!! I am very dissatisfied with this company!!! And will be calling corporate office today.

I'm for the most part happy with the service I receive from Green Dot. However I can do without the monthly fee only due to the fact we already have to pay service fee when we reload back into the Green Dot Card. Other than that I'm good. Oh and I still haven’t received no cash back rewards. Thanks.

I buy your card so I can buy items on internet. This way I don't have to worry about someone draining my personal checking account. And I can put a few hundred dollars on my card or a thousand dollars on my card. I like the convenience of the card! I wish you would have come out with the card years ago, I also like how you guys don't hassle a person to put their pay check on the card.

Really like it is easy to use and easy to reload. Yes I would refer a friend. I would recommend anyone needing to pay bills online use Green Dot. Plus it is easy to get your balance from your card. Thank you.

The only issue that I had was that I was charged when I used an ATM that was CLEARLY marked as one that I would NOT be charged to use. When I called for an explanation, I was connected to a woman who spoke little to no English. She was absolutely no help. I decided that I just won't use an ATM again. I just keep a certain amount of cash every week.

I think the monthly fee should be lower especially for those who have occurring direct deposit. Instead of the fee being 9.95 per month, I believe it should be between 4.00 or 5.00 per month. Free fee would also be nice if possible.

I have used this card for a long while. Am happy with the service. Only issue I have is if you want to add money to the card it has to be a certain dollar amount existing balance that is on card. Anything higher than said amount you are unable to add a CASH amount. (Only direct deposit is allowed).

I have direct deposit, I get paid a day earlier. I have no overdrafts therefore I have more money in my pocket. My Green Dot card is accepted everywhere I go. Some places are using chips inside of debit cards. Maybe Green Dot should consider placing chips inside of their cards like everyone else.

The real time accuracy of funds after transactions is great. Knowing sooner than later is best. I can check my balance at anytime and feel confident that it is correct. Even when the new features are presented, the app will update quick. I'm one appreciative customer.

I don't like when you use your card at a merchant. Your ending balance shows on the receipt. That is very tacky. Might not use the card because of this feature, why would I want everyone to see my balance?

I love my card especially it not cost very much to load and it's fast. I can go to my account and it's easy. I can use it anywhere and I just love. Steve Harvey he was the main reason I got it. I've got the silver card. Just got to activate it when I get the money.

Never received my card that has my name on it. I have bought 2 temporary card and registered them but still no permanent cards. I have to have a card to have my pay put on from work. I can't even load any money onto the temporary card. Thank you. I hope this gets resolved.

My account does not show accurate transactions and current balance. Sometimes I get messages that money has been deposited when it hasn't and when I do deposit I never get notified and sometimes transactions are never reflected, therefore I never really know how much money there is in the card.

Green Dot offers pretty good service, I like the fact that I can deposit my money and have access to it earlier than most banks. However, the reason that I could not give 5 stars is because when the deposits are later than usual the customer service department never accepts fault and always advised that you should contact your employer. Instead of simply saying "we are aware of the problem and working to resolve it". That's really my biggest issue is just with customer service. Sometimes you can't understand them.

Great service and always deposits checks on time. I had trouble finding a bank to go through, and the online perks and apps for the Green Dot card are very user friendly and easy to set up, as well as use. The ability to check my transactions at any time is great.

There have been countless times I have had money stored on my card for strict purposes and I call my card because y'all don't let me change my password so I can't log in, and there has been charges taken out that I'm unaware of. Definitely done with Green Dot!

I like Green Dot because it gives me access to a debit or credit card. However I feel the monthly fee on top of being charged every time I load money are excessive fees. I have tried to load money on to the card through my bank and have never been successful. That has been irritating. Other than that I am satisfied with my experience with Green Dot.

Never had a problem with my Green Dot. Since a switch to use prepaid card I try many different cards and when I try Green Dot I love it. I recommend to everybody. My card is the one with cash back and when I completed 12 month I get money back. That is awesome.

I am very disappointed you charge a monthly fee of $4.95 then you charge $4.95 to reload card, that is $9.95 to use your card. I will NOT be using this card again. For someone that is on a fixed income this is not good. People are looking for convenience not a rip-off.

I love my Green Dot card. However, I do believe the fees can be lower than $7.95. At least $5 each time. But again Green Dot is awesome. I just seem to be having an issue with texting for my balance. It is always saying it fails but other than that I love the Green service.

This is a very useful card and has good benefits. I recommend it to all. It loads the money fast and easy. If you're someone who needs to collect money from out of town this card is a great way to receive instead of Western Union or Moneygram. Gotta love it.

I've been with Green Dot for over 4 years. I've never had any issues. I would recommend it to anyone. Very easy to communicate with and they answer all my questions. It is the best and easiest account I have ever dealt with. Very nice people. I can keep up on all my information.

My only complaint is all the fees. As soon as your money is loaded, I recommend removing it immediately. The $9 a month fee is ridiculous, along with the fee to load money onto it, and/or all the hidden fees. Only convenient for child support deposits. Other than that, not worth it.

I do wish that I could see pending direct deposits. It would be nice to see that it is received and going to be added. Other than that I really am enjoying the Green Dot experience. Why do you have the same number on both cards on the account. I thought our cards would have different numbers.

Green Dot is my first ever card and the only card I have used so far. It may not be the best, but if you don't have a bank account, this is a good place to start. Reliable service, decent monthly charge with loop holes to get around it, direct deposit (I would only recommend using if you don't have constant monthly charges going through), most places accept it, and easy to reload. Just make sure to keep track of charges in case someone tries to steal your info.

Last year Nov. I think I had a UNAUTHORIZED charge $59.95. Did what the person told me to do to get the unauthorized charge returned. It was a different card. However, jump through your hoops. Did what I was told. My return of my money was declined. The customer service really sucks for Green Dot. They can be hard to understand or just inept. The second time I tried to get my SSI money returned I did more checking and after about 45 min finally spoke to a female at a company with the same and explained my reason for calling. She has told me they had gotten a lot of the same complaints. So again I called Green Dot to tell them what I had found out and the name and number. I was told they would look into it. Again NOTHING.

I like my Green Dot card, it gave me the opportunity to have a debit card and direct deposit when conventional ways were unavailable to me... I do understand that there are some fees, however, the cost of convenience for such card is worth it.

When withdrawing money from a fee free machine I am charged $2.50 every time. When I notified Green Dot about this the person tried to say that it was the bank charging. According to the Green Dot website the ATM location: PNC at Sheetz, 136 E Main St, Romney, WV is a surcharge free ATM. I have always been charged a surcharge at this machine. PNC is not charging the fee, Green Dot is.

So far I have no problems in using the card. However I don't know how much longer I will use it as the fees are steep, a monthly service fee of 9.95 and 4.95 every time that I load cash on it. May be more than I want to pay. And I can only load 200.00 at a time. That so far is my only issue.

Green Dot support has helped me solve some problems I created with account. They were very nice about the whole thing. They saved me a couple hundred and fast. One young lady helped me right over the phone. The Green Dot team is just that, They all work together to keep things moving correctly.

Green Dot should be shut down. And their customer service is the worse I have ever seen. I would never recommend them to anyone. I would like to know how they stay in business. If all the prepaid debit card companies are as bad as Green Dot I think the government would probably step in and put them out of business.

Terrible service. A made-up charge that the merchant (Radisson Hotel) knew nothing about or had any record of was taken off my card and after so many calls and back and forth with customer service, It was never refunded. Investigation kept being prolonged, from initial 10 days to 45 days to whenever, only for them to write back with something that made absolutely no sense!

Love my Green Dot! We live in rural area. It is what it is. This is the easiest free way to do banking EVER. Best way to save on many purchases and the SEND $ option Unreal. Thanks so much. Highly recommended.

Currently I am happy with the card but your fees are just too much especially loading fees and maintenance fees, not to mention I am still limited how much to load. Also how much to take out of ATM. Also it takes more than ten days to process a check.

I would highly recommend Green Dot to all my friends. I love how easy it is to get my money off the card and all the places you can reload it at too. And all the places you can use the card at also, like stores and pay for gas with it, order online and I pay my bills online with my Green Dot Card.

I wasn't aware of 7.95 monthly and was able to make the purchase I bought this card for because it had deducted my money. It's a rip off. I should have gotten a RUSHCARD. I'm very upset and would not recommend this service to anyone.

I want to tell you that I love Green Dot. It's very convenient for me to use. There only one small maintenance fee of 7.95. I get my deposit back faster than normal. Just really wish I could win the 5000 Sweepstakes I have seen in advertisement on the website on Fridays. New baby boy with little to no money flow.

Great card! Fast and convenient! Will recommend to anyone. I just love my card. I get my payroll on it each month with no problem. I can also add money to pay my bills each month. This is better than having a banking account with all the hidden fee.

I need my information so I can enter my account and your email screws up every time. Bad computer interaction. I have not been able to get to my account in a month and if it continues I will cancel. It would very helpful if you had some employees.

I never knew that there was a $9 monthly fee which if I had known I wouldn't of got the card. I only found out because I noticed every time I put money on the card money would be missing so I called and found out. Plus extra money it cost to put money on card is $4.95. That is crazy.

I really enjoyed this card and services in the beginning but soon my deposits started showing up as much as 8 days instead of anywhere near their due date. I couldn't access my card on my mobile and wasn't getting my alerts for my deposits, so that was money in their pocket when I had to go to an atm (which there are none listed in my area). I would call customer service and kept being told I was getting my alerts and could see no problem why I couldn't access my card online. I am going to try to contact customer service one more time as I have stopped using it for months or I will cancel it. I have nothing good to say about this card OR META BANK at this time...

I don't feel there should be a limit on how many money packs you can download per day or per month to your Green Dot debit card. Should be able to use your Green Dot debit card to purchase your money packs. Especially having to pay a monthly fee of $7.95 monthly fee.

I love the card. I just wish the minimum deposit amount was lowered to $20.00 and there are more contests to win prizes, like bonus money or even items. Those are the main things I can think of. The app is very user friendly, and has contributed greatly to the usefulness of Green Dot.

The dispute claims forms are ridiculous. If there clearly is an issue with ATMs declining your card. The cash should not be withdrawn from your account! Because that cash was taken out of my account. I WAS STRANDED OUT OF TOWN AND MISSED MY GRANDMOTHERS FUNERAL. Green Dot refused to help in any way. The customer service agent would not let me speak to their supervisor!

I was very dissatisfied to learn that my charge was 9.95 on a $20 Green Dot card. My card and information said 4.95 so I basically pay $10 to spend $10 on a $20 card and I will never buy green again.

I love my Green Dot card. My experience with you been great ever since I signed up with you. I recently had something charged to card I didn't authorize but I will be calling to dispute it soon but other than that I am 100% satisfied with the card. Would choose no other. Thank you Green Dot.

You guys need more access to populated ATM's. Most of them are in plazas or store front. Limited my access to no service fees. Also I can only withdraw 400 a day. If you all could do something about this I WILL up my rating.

This account has helped me better manage what I spend. Unlike other bank accounts. This account updated every time it's used. I also enjoy the early paydays due to Green Dot's awesome service. Will continue to use the Green Dot account for as long as Green Dot is around.

Most of the time I have received good service from customer support when inquiring about my prepaid accounts, but lately I haven't been satisfied. Your hold times are too long via automated when attempting to speak with a live voice. Where are team leads or supervisors who can lend support to reps?

I love how easy it is to access my money and with the direct deposit, my check comes 2 days earlier. Only draw back is when the site is down I can't view my balance or even get it by calling but it's never down for long which is great.

It's very convenient and I like the cash back rewards savings I get back at the end of 12 months. My bills are paid on time. I don't have to worry losing cash on hand. I have never had no problem with Green Dot. My money is usually loaded on my card fast and it's easy to load.

I love Green Dot card. I can use it everywhere I go. The only thing that bothers me is that when I go on vacation to Puerto Rico I cannot use it over there. I will have to buy one over there and deposit money and I don't understand, if it's the same US money why not use mine. For the rest I love the card and will recommend to my friends and family.

It's convenience at my finger tips and its user interface is well put together and easy to use. They have a straightforward policy with no hidden fees. I enjoy banking with Green Dot. I would recommend this to anyone who wants to have another account but without the hassle of a traditional bank.

I have been using my Green Dot Visa for a few years now and I love it. However, my employer won't let me use the direct deposit method to add funds. I am not sure why either. I hope someday to be able to do that.

My only complaint is that I can't transfer money from one Green Dot card to another Green card with my cell phone. I have to call customer service & then some. If they don't know how to do that I'm transferred to several people till someone knows how.

The service is crappy. I deposited $50.00. Went to use my card. Only had $38 and some change. I called to see why and the representative placed me on hold and then the call dropped but I think he hung up. Better service, lower fees or lose customers. Very dissatisfied.

I like this card but my only problem with it is the text alerts that you have money or your remaining balance always comes a day or two late. And with direct deposit they say you can get it up to two days early but the last time I got mine on the same day as my paycheck. I think that's a problem that needs to be fixed.

It's been almost a month since I reported my card lost/stolen which it was stolen from my ex-roommate & used all. But all of my balance that week $29 and some change I believe, but I've called & tried getting help, we finally figured out to email which we did. So last night, the transaction papers that I've had to play detective my own self with the retailer and all, for Pete's sake isn't this a credit card corp? I mean you didn't fail to make my account - negative for over a week by charging a lost/stolen few of $5 plus the monthly charge all @ one time, yeah but it's a month goin on now and I still haven't seen anything of help from this company or with the almost $30 bucks.

I like using the card. It's real helpful with my online bills. My direct deposit be on point. It's just good have for a lot of things... so I would recommend it to a friend and family and coworkers that need something like this the help with their online bills.

I absolutely have no problem with using my card. I even got my paycheck on it. It's amazing. 100% my favorite card I've ever used. I'd recommend this card to everyone!! Only thing is I wish it gave us the option to overdraft but it didn't but again it's an amazing card to use.

Even thru discrepancies you were always there to see me thru. However my employment company does not do direct deposit. Working on that from my end. No reflection on you. Thank you for the help you have given me. Everyone that I have talked to has always been a great help. You have a good team.

The Green Dot card is amazing. It's the safest way to add money without all the hassle of waiting on bank to open, when you can simply go to a convenient store. The fact that Green Dot is just a prepaid company is an understatement.

Pros & Cons - My experience overall has been fine. I like the look of the card, I love the app. I like the ease of use and loading funds. The only things I think needed to be adjusted are the fees. The fee to load for instance, if I short the amount I need to deposit by 1.00 I am forced to pay a whole additional 4.95 to load the additional 1.00. I think if you are loading same day the fee should be reduced or eliminated. On the cashback, why wait a whole year to give those rewards? That's not very rewarding. How about once per quarter? Overall, I will certainly continue to use this card.

I'm very unhappy with Green Dot. I've used it for years. My card got hacked into and purchases of over a hundred dollars was made and they denied the dispute and never sent me information on why and just refused to refund my money... very unhappy.

The app won't let me log in, I've tried restoring passwords and usernames. The texting for balance never gives me a reply and when it does it's not the correct amount, in result I never know how much money I really have on the card.

I recently uploaded a Green Dot MoneyPak with $500. When I go online to try to register to be able to load it on to my Green Dot card the site did not send my verification code. I've tried several times from different web browsers and even my cell phone and still nothing, I can't get in contact with anyone to get this resolved. I've tried the Green Dot customer care line but all is nothing but useless automated machines that will not help solve my problem. Later I tried registering again but this time I used my friend's phone number and the verification code came through, I then go to enter the moneypak numbers to put it on my Green Dot card and was told the moneypak had already been used...

I really loved my Green Dot but the only problem is too many fees when withdrawing money from any ATM. I pay $3 to $3.50 ATM fee and $2.50 Green Dot fee every time I have to withdraw money at any ATM plus $9.99 a month.

Green Dot has all the functions of a bank card. The fees to load is a inconvenience. The fees for withdraw. Fees aren't making the use of the card any better than a bank card. As for earn of cash the time frame to receive it is long. Why not give it back when as earned.

I find your card/bank services to be wonderful. It is easy to reload & I'm able to make online payments to the companies I do business with. (Also, make payments in person at the grocery store or other businesses) No issues at all. If I have a question I can contact customer service & receive the help I need (however long it might take, waiting). If there were a problem, I feel confident that your bank will work with me thru the issue. I can take care of managing my finances, so there would be no problem. This is strictly hypothetical (an issue).

Am well satisfied with my card!! But am still trying to get that 2 Days early payday check!! Thank you, Thank you!! So if any kind of way you can help me get that 2 Day early payday check work please let me know again. Thank you.

I would definitely recommend a Green Dot card to friends and family! It is easy to load, easy to check funds, it's just easy to use! The card is great for vacations and paying bills online! The only thing I would like is to be able to place a photo on the card to personalize it.

I am very please with your card. I had NetSpend some years back & I was cheated out of about $500 & was also charged for things that I never bought or ordered. You folks have helped me out a lot in ordering online or upgrading my credit. I'm not sure what I could suggest at this time; but, if I can I hope that you will consider my suggestions regardless of what they are. Again thank you for everything.

I really enjoy my Green Dot account. It is really convenient for my personal use, and the app makes it easy to track my transactions. I however don't understand why some of my transactions take so long to show or post. Besides that I would highly recommend.

Take me too long to get my money back on my card after it is taken off for inappropriate reasons. I never receive my money two days faster. I try to reason with y’all on things but it be like y'all can't do anything about it. Not y'all fault. I’m like why I can't get help.

The card service is good except for two reasons. I use a car most... UBER doesn't accept Green Dot card nor does my Google Wallet... nor Messenger. Other than that the card has been used to complete several transaction with no problems. Thank you.

My pay would drop to my card on Wednesdays and then after Memorial day I will get alert to take advantage of the early deposit. My employer has my information and I would like to know why it's later and later all the time before my pay drops to the card every week.

I still don't have my money. That is the most disturbing part. Do your jobs and give us the money. We pay a pretty penny to get through your service. I'm done with this company forever. What a crock of **.

Hi. I got a card with you guys. I put 30$ on it to use for budgeting. I made a purchase 13$ Then some days later I used it to get some milk and it declined my card. Some charge for ten dollars by the card place (you Green Dot). I want to be refunded until I make a larger deposit. Is that possible. I think it's not cool for you guys to charge so much. Can it be waived if not refunded. Please.

I have a bill that is past due. I explained my situation to Green Dot. They did not care. They took my money. They still have my money tied up in this situation. I explained I can go to jail if I don’t pay and my issue is still ongoing. This company will never get my business. Customer service is horrible. The whole ordeal could’ve been taken care of. I feel they just don’t give a ** after they take your money. I’m giving bad reviews to everyone about this company.

I love this card especially getting my 100.00 cash back after having my card for a year. I just wish it would come sooner than that. This has been the best prepaid card I had and would never use a another card. Thank you so much for a great card.

I am unable to text for my balance and history. I have called and spoke to your rep and was given this... "everyone is having the same problem" and when asked when it would be fixed I got this "I don't know just keep checking." One of the main reasons for using this card is for those texts. ALSO... I keep getting "warnings" that I haven't done direct deposit. I have and I wonder if I should have.

I attempted to use my Halogen prepaid card. Was cancelled without any warning due to inactivity, but the expiration date was 2019. I have had this same email attached to the card since I got it, but it upsets me that no one felt it was necessary to notify me prior to the cancellation, so would have an opportunity to take action. Furthermore, when I was trying to contact someone to find out why I was unable to load my MoneyPak onto my card, I could not reach a representative. I finally had to use a number for some other affiliate of Green Dot, and choose the option to report a lost or stolen card, to get some sort of assistance. Even after all that mess, my money is still stuck on a MoneyPak until I receive another personalized card in the mail, since my original card was cancelled, and since the card I purchased at the store could not be loaded either without my name being on it. Very disappointing and frustrating situation.

I think it's good and yes I would tell a friend about you. Your cards are a good buy and easy to use. Your site needs some work. It will never let me in to use it but the card is good. I will tell people about this. I hope that you add more things to it for people to want to use it more.

I love the convenience of the card, and getting paid earlier. I dislike that no matter what ATM I use, I get charged. I loved being able to get my balance through texts, but it stopped working which made me sad. :(

I love Green Dot. It's easy to use deposit money on my card and use. I feel safe with all my money being right there to use at all times to pay bills online. I love it. No worries of charging it up. It's my money ready to use. There's an app that tells me my balance and all my transactions.

TWO weeks in a row I had to wait at least three hours before my money hit my card. I had to get on the Green Dot app to see if my money was on there but still no luck. I got free direct deposit and secured card. Why is my money not on my card when it's there for me to get paid?

Very convenient without hassle of going to a bank. I have been a Green Dot card holder for 6 plus years and have had a wonderful experience with it. I have almost never had issues with my Green Dot card. Also the phone # to check balance and deposits is very accurate. I'm a very satisfied card holder.

I opted for direct deposit. It's on the system at my job but I have yet to receive a check in my account. It's payday again but still no sign of my direct deposit. How much longer am I supposed to wait? How am I supposed to get my money this week? Please help.

I had loaded $450 USD on my card at a pay at the register reload affiliate. 24 hours later all the money in my account (331.87) was gone. Was it Identity theft? NO. It was my provider, Green Dot bank, that had stolen my funds. Why? They had gotten an EMAIL from some faceless entity stating I hadn't actually given my hard-earned cash -- at a paid for privilege -- but had fraudulently tricked the reloader into giving me credit. Yada yada yada, I had to wait FOUR DAYS before reimbursement. I needed that money, badly. THANKS, GREEN DOT.

I am a tattoo artist. People pay me with checks a lot of the time. Why can't I cash them. It don't make sense but if I have to I'll go elsewhere. I don't want to. I like Green Dot. It's like a family if you could let me know why then I could take care of it. Thanks for your time and patience.

My new card doesn't work after I activated it. I'm still have to you the same one that I bought from the store and it took two months to get it. So send me a good one as soon as you can. I thank you.

Green Dot is the only prepaid card I have ever had. Five plus years and no complaints. I have friends with accounts with other companies and they complain about this or the other all the time. I am not willing to switch over to any other company.

I'm overall happy with the card but am frustrated with the maintenance fee being taken out even when I don't have sufficient money on the card. It leaves me with a negative balance I'm not ok with this. Otherwise good card.

I can honestly say that I'm happy with the Green Dot card and the flexibility that comes with your excellent customer service. What I can say about what needs improvement is that the monthly service fee is overpriced and I feel that it is not necessary... but if you are not going to remove it then you should really lower it for sure. Thanks for your support and help with this matter!

Green Dot is awesome. I love getting paid two days before my payday and I love that it is just so accurate when once I swipe my card the balance shows immediately unlike my last bank card showed it days later and I didn't have to call to confirm the balance. Is it too much to get my card in the color black. LOL.

Love this card. Just wish the cost per month wasn't so high. I feel for as much as I use it it shouldn't be a 7.95$ monthly fee. It is way too high priced. Could you reduce the monthly cost for regular customers?

When I go to my account info it lists the last 4 card #'s as '**' but that's not correct, it is '**'? You are paying a charge from my acct that I'm disputing (to a foreclosure place) plus it's NOT a charge I recognize, so I don't want you to keep paying it! I DID set up auto pay for my phone bill to AT&T on the 19th/20th every month, BUT that bill has NOT been paid yet plus the $ is in my acct? Thank You.

The card said there were ATMs that were part of your system. I looked them up to save on my fees. I get charged every time I use it. The bank fee and yours. Plus the monthly fee. It's much more than I planned on spending for a debit card. I will be looking for a new one very soon.

I don't like the fact that restaurants and convenient stores show my balance when I swipe my card. So is there any way you can fix that problem. It's not good that others can know my balance on my card when I go to places. I feel like that's violating my privacy.

I like Green Dot. It's great. It's very easy to use and it has also helped me rebuild my credit. I would recommend it to anyone to us. It was easy to buy and set up. I have had my card for almost a year and I will probably have it for a lot longer. Thank you for your service.

I am deaf and when I make phone calls it is required that I have an interpreter. My conversation with the rep who took my call did not know about the law where as deaf are allowed such support. It took a while for her (him) to understand. The help was only part ways as I was able to get my card to work again but this did not solve my cell phone connection to the Green card account for my Balance. There is a message saying my balance is not recognized but it will show how much I have spent with my card.

I love my Green Dot card. I have used it a lot. I don't have a bank account so this card is perfect for me. I plan on using this card for a long time. I get direct deposit from my work, usually a day or two before payday.

My card has been compromised. I feel as if I am being punished. I have no access to my account until I have the replacement card in my hand, yet purchase keep mounting along with service fees. The wait for a new card is too long.

I can't make purchases on my card two days before payday! This is false advertising. I am dissatisfied! You are nothing like Netspend. The online site needs to be easier to access. This experience has not been pleasurable at all. I still continue service hoping it will get better.

I enjoy using my Green Dot card. I like the convenience and ability to track transactions. The early Direct Deposit of payroll funds is also cool along with receipt of text regarding balances. Whenever I get the opportunity to tell others about my Green Dot card I do so with pleasure! Thanks!

I have had nothing but good experiences with Green Dot since I have been a member of Green Dot. And I would recommend it to everybody. As matter of fact I have already recommended it to a few friends and family members. And they all are very happy with Green Dot also. They have also have recommended to some of their friends and family members also.

There a few charges that are not mine and it would be and I got charged twice the monthly fee a good card if I wasn't getting taken for so much. Also I love that I can earn cash back. It gives me a good feeling continue to go through your services. Thank you.

Also, I tried to get a loan. I couldn't get one because the loan company don't recognized Green Dot to be a real bank.

I've had my Green Dot card for years and has never had a problem loading my money or businesses accepting it. Money loaded fast and quite a few places to load it. I lost my card once and got a new in 2 days. Every year of my birthday month Green Dot acknowledges my birthday for the entirety of the month.

Up to about 2 weeks ago I was really happy with your service and then it happened. Went to use my card and to my surprise I had a negative balance. Charges made by my card but not by me. So I called your number and spoke with a representative (who by the way did a great job) but I thought I was suppose to be reimbursed but have not been.

I have never had a bad experience with my Green Dot card or your service. I had one time when there was a charge I didn't make and your representative took care of that in a very short time. I have and will continue to recommend your service to anyone that asks.

I love using this card. It make it easier to use and it make it where I do not have to worry about having to get a bank account. One thing I am a little confuse about is the weekly 500 bonus and how the drawing works.

I add funds to my card every paycheck, at least $50, and the same day, not even two hours later, I get an email saying that I only have at most $6 left even though I didn't spend anything. I am extremely dissatisfied with this company and I request compensation.

I was well taken cared of, if anything arises. Like money was taken from my account, and not even knowing of who the consumer was. Amazingly the material was taken cared of, once the problem was addressed to you. You were there every step of the way, and I thank you very much.

I feel you guys need a customer service number so people can actually talk to a live person instead of a recording. You can't get nothing sliced that way and it's frustrating to have to hear a recording so please get a service number that you can actually chat with and customers will be satisfied with your services.

Never had no problem with using my card and I tell others about how helpful it is to have. Easy to load at many major truck stop, Walmart. I never try Walgreens or CVS, but I'm sure you can load there also. Easy to pay bills and motel/hotel. Been with Green Dot for about 3 yrs and customer service are nice and ready to help.

Will be closing account. Automated does not work for my prepaid card and currently frustratingly working on an escalated awareness issue I raised regarding having been penalized for multiple failures on the Green Dot Credit Card Service end. Delaying reimbursing from having to be charged an additional day, parking, and gas for my rental card due to my card declining numerous times after being told the issue had been rectified.

the reason I bought it is b/c it shows that "the first monthly charge (9.95) will be deducted the first time you use the card or the day after you use the card, which happens first." But I found that the 9.95 first month charge never be deducted.

I'm super happy and pleased with my card. Never had any problems! I just wish that the monthly fee was less, but in general, it's great! And also if they had designs on the cards to make them prettier. Also, in cash back there would be no fee. Thank you!

I cannot even tell you how long it has been since I was able to check my account online. I've been locked out of my account, I've called customer service and still no help. I filled out a survey a few months ago and received a call back, but I missed the call. I tried to return the call and was on hold for over an hour. Once I leave my part time job I will no longer get direct deposit on this card. It is a joke. And to think I get charged 7.95 a month to pay for what? I tell everyone I know to get the PayPal pre-order debit card because that company actually helps you resolve problems.

I honestly don't like the service. I got it for direct deposit only and I lost my job right before the 4th of July and because of card fees I'm in the negative which is not right. I would be better off going through a bank. There's no hidden fees and it's also free direct deposits.

I am very dissatisfied with Green Dot altogether. When I activated my card for the first time it said I was negative $15. And some change. Being that I never in life used a Green Dot I called and disputed it. They went ahead and reversed it. However along with a letter stating I could only use my balance on the card and the card will no longer be active. After that, I could NEVER apply for another Green Dot again. When I called for a explanation, I was given none. Just that it was what it was and that's it. I feel they are very unfair as to the way they conduct business and with no explanation. I will continue to use my PayPal business card as I been for years. It lost a good customer that they chose not to have for whatever the reason.

Your card is a better value than most pre-paid cards available today except having a load limit of $500 is a bother, not being able to load let's say my rent of $650. I would need to pay the load fee on the $500 plus another load fee just to add the extra $150 which is a pain... Also it was one thing to have to pay $5-$6 each time I loaded $1-$500 which detoured me from adding anything under $200 because it doesn't seem worth it to add for me then but also you charge me another $5-$6 just monthly as is for having an open active account with which now went up another $2 and for a young single mom like me that's a lot to be just giving away up to $40 just in fees alone to you guys...

I am satisfied with your service at Green Dot. Keep up the good work. I enjoy your direct deposit and early payroll pay out. I wish you would consider doing overdraft protection to help us out when we run a little short. It would up your clients numbers and make a lot of others happy. Also cut back on the ATM fees and fees to add money to your card is too much. There should not be fees to add money if you direct deposit your payroll check. Some fees should be removed. Thanks for listening.

I've been using Green Dot now as my primary bank for several years. I started using it due to a problem with a major bank caused by unauthorized withdrawals. I was just going to use it temporarily until I got the matter resolved, but I just keep using Green Dot and never went back. Although there seems to be a stigma attached to using a prepaid card, it's actually worked very well for me. Especially with the direct deposit, android app, and no fee ATMs. I contacted customer service yesterday regarding an ad I saw. The ad was about the reward Green Dot card. The agent I spoke with was very cheerful and helpful. I was able to determine that the card I have is best suited for my needs. Thanks Green Dot. You've made my life a lot easier.

My experience with Green Dot so far is awesome. I personally prefer it better than bigger banks. If I could give you all 10 stars I would. I love how if I upload so much on my card in a month my fee gets waived versus bigger banks. They charge you like crazy. Anyways Green Dot customer service is always on top of things. I'll never use a different card.

I have the best experience using Green Dot. No complaints. I would most definitely refer Green Dot to my friends and family. I just wish it only cost one dollar to load at all locations because other than the Dollar Tree, it costs $4.95 to add funds onto my Green Dot card.

I'm piss with way Green Dot handle dispute. You call in, tell them what going on, give them the store name number, the amount of the transactions then they see it pending, wont go ahead give you your money back like a lot other cardholder. You got wait on them to get the money then still after you call in give Green Dot all the information then you still got to do all the damn work.

I have had a problem with my money being used and I didn't purchase certain things that are on the card, so I cut it up. I have a bank card now and I have another Green Dot card I use also for gas and online purchases, but it's not for everyday use. Thank you.

Seems kind of greedy to take $2.50 for ATM withdrawals when we're giving you $10 a month for you to really do nothing but maybe paperwork or computer work for a min. or 2. I like the app, it is easy to navigate and understand. Getting paid early would be cool if I got paid every 2 weeks but I get paid weekly so really doesn't matter to me but it's still cool.

I made a deposit to my Green Dot card of $80 so I could make a purchase of medication for my autistic son, online. But by the time I got home, my balance was only $64 and change because I had two months of service charges. So I couldn't place my order. I was really disappointed with this service and will never use it again.

I called to have a second name removed from my account but was told the only way to do that was to close my account and open a new account. I wish they had told me that in the beginning and I never would have added someone else to my account. I am very dissatisfied with the company. It changed my whole opinion after being told that I would have to close my account and open a new one just to remove a second name. It's ridiculous that for someone who has been a customer for so long has to be told this. You would think that being a bank, you could have anything taken care of pretty quick, but not in this case.