Green Dot Prepaid Cards Reviews

There is really no good reason to use the card as far as rewards. The one reward you do get you have to wait 12 months to get it and it's not even that much compared to the fees and the amount of money that I deposit and withdraw from you all. And I am really considering changing to another provider and I do not expect a response from this cause you probably won't even read it.

I love my Green Dot account, my paycheck is deposited every week, and I can easily use the app to check my balances. Very pleased with with Green Dot. I needed a account to do direct deposit and I went with you guys and so happy I did.

Never used a Green Dot debit card and one day I got one in the mail. So when I started my new job last October I decide to start so I'm still using it. No complaint here. I also like the idea of being able to hold money in another department. That I really appreciate.

The $10 monthly fee is ridiculous especially when you have direct deposit setup. I feel like the fee should be waived especially if you have a certain number of transactions and deposits. I use the card often and $10 is a very high fee rate compared to some of the other prepaid card services.

I have had only great experiences with Green Dot, especially in comparison with other prepaid debit cards. I love how easy it is to reload the card, how great the customer service is, and the great cash back feature. I would definitely recommend this to anyone I know.

I love my card. And I get my paycheck early! Plus I love the cash back features on purchases. I also have a secured credit card line that I will be using to build my credit! This is very important and I'm glad Green Dot made it easier for anyone looking to start over without banking fees.

I guess I would say my experience is pretty positive. I haven't had any major issues that weren't my fault. I find the quick direct deposit to be fantastic. I'm paid two days prior to all of my colleagues. I wish there were more places to put cash deposits into my account but the no fee ATM at wawa makes up for it. I did miss out on the $1000 giveaway at tax time because the government kept the part I was trying to put on my card. Oh well, my fault. But yeah, good stuff. Oh I also wish they wouldn't hold deposited checks for so long. Especially if I've deposited their checks before. That's my only complaint.

Love getting paid 2 days sooner, just wish it was sooner in the day rather than after 5pm. My payday is Fridays, I get paid on Wednesday but after 4:30-5pm. Just wish it was earlier in the day. I'm on Kentucky time.

My experience so far has been great. I would recommend this to a friend or a few friends. I don't have anything bad to say about Green Dot and I love the vault that they added. Green Dot rocks as a prepaid card.

Been pretty good service but will be even better with out the $7.95 fees every month. Will also be wonderful to be able to review any pending deposits on the app. Other then this little things a good have. Have been using Green Dot for years.

While the card has advantages it could be better. I cannot use it for things like Uber and a few other payments I have tried would not go through although there were funds available. Also fees for ATM's are too high.

My overall experience with Green Dot has been great. My paycheck is always a day early. The only issue I have is that often when I call my card to check the balance, it requires that I put in my full 16 digit card number and my full birthday. It can be time consuming.

When I got my card, there was no monthly fee if you had direct deposit and now there is. ATM fees have been added also. So it costs me $6-$8 to get my money out of an ATM. That's ridiculous. Most businesses only allow $40 cash back so that's really inconvenient when you need more cash than that, and you have to spend $ to get cash back so it's not free. I'm looking into other options because of the fees.

You guys are amazing and I love banking with you. And I must admit I totally recommend you guys to everyone I have ever worked with or worked around. You guys get me money quick and I never wait for a paycheck ever.

Delay in releasing pending transactions. I find Green Dot holds pending transactions, hotel holds, 6 or more days longer than my PayPal debit card. I have actually used my PayPal card one week after Green Dot at the same hotel and got my funds released from PayPal before GreenDot. I stay at the same hotel regularly so I know the release pattern and can compare apples to apples.

Excellent. I have had my Green Dot for 15 years. Never had an issue. Get my checks direct deposit. The only thing that has changed is the mobile check deposit. It takes a week to two weeks to deposit to the card. Used to be only a day or so. It's the one feature I no longer use. Most live check to check and any extra money we need right away not weeks later.

I really like using my Green Dot card. I like that there are no fees, and if I don't have the cash, I can't have an overdraft. I also love the stash option. I use it to keep a "savings" so I'm less likely to spend it. It also helps keep money separated that I may need for bills between paychecks.

Im extremely happy with my service for a few reasons 1. The cashback rewards 2. Online purchase ability. Here are my reasons... the cashback rewards is nice because basically you use the card and keep a positive balance and you receive money at the end of the year and for my second reason my credit got ruined and it's hard for me to get a checking account to shop online but this card allows me to be able to do just that.

I love my card. It makes getting my payroll so much easier and more convenient for paying bills. I would recommend this service to my friends and have had 3 friends start with Green Dot since I got mine. Thank you.

I recently received a Walmart MoneyCard and I noticed that the card was through you all. They charge me $5 a month compared to 9.99 that my regular Green Dot card charges. Is there a solution to this? I don’t want to pay monthly charges if I’m using direct deposit. Please review the policy and see if any changes can be made. I love using y’all.

I use my Green Dot card every single day! I use it for my paycheck direct deposit and all of my auto pay bills. I wish the monthly fee would be waived for people that use direct deposit like other prepaid cards do!

My only complaint is that the card I got, while still useable, was worn quite a bit after a couple weeks of use. Also I'm a bit concerned that it has no chip. Otherwise, I'm satisfied with the service so far.

Love I get my paycheck early & the service you provide. Definitely have recommended friends & family. It's great not to ever worry about writing checks, and love access to funds withdrawals. And being able to call in, getting access to availability at all times is very beneficial too. Thank you Green Dot!

Miss the no fee for having direct deposit. Love the early direct deposit. Love the points earned for money back at the end of 12 months. Dont like how it's hard to call and talk to a live person for customer service.

As a rule, I am satisfied with my Green Dot card and the services it offers. However, I am dissatisfied with the alerts. Sporadically I will stop getting daily balance emails and occasionally, I will not get direct deposit info. As of today, I have not received my daily balance mail since Monday. I will also occasionally experience delays in receiving transaction mails, though recently, I did find some in my spam folder. No idea why. If I was to suggest one thing, it is to please communicate with your customers. If there is a system glitch, or a change in originating email addresses, send out a mass mail letting us know. Don't make us wait on a canned answer from tech support. That being said, I do appreciate the ease of use, and the ability to take advantage of direct deposit. Thanks.

Overall on a scale from 1-10 I would rate this card/bank a 6.5. It’s difficult not having an ATM that is home to your bank, because not only do you get a fee for using that ATM, GreenDot charges a fee to use a foreign ATM. Yes there is a cash back option however that is not convenient for most. Secondly, when I stash/unstash money from my account, it’ll take 2-3 refreshes to show the accurate balance on the app. In addition to that, the app doesn’t always work properly, which has actually started recently dysfunctioning. When I open it, whether I use my fingerprint or password to log in, it will spin and load for as long as it takes (1 min-endless) and will not let you log in, until 5-10 attempts which I personally find aggravating. However, using this bank account has definitely been beneficial for the fact that I get paid 1-2 days early, I’m able to easily use a savings account and transfer funds, and I haven’t had any overdraft fees.

It’s made getting paid and shopping easier. I get direct deposit for work and I get my money a day before anyone else which has been really helpful. I recommend it as an alternative to having a bank acc. Can’t spend what you don’t have and I was tired of overdraft fees.

Love the service. Been very good and great for payroll deposit and love the cash back every year. And been using Green Dot to receive payroll for last 3 year and had no problems and Green Dot app great to have.

Never had any issues with transaction accuracy, love the early direct deposit option, and the security of my money. But, I'm spoiled and wish the monthly fee was lower for deposits less than $1000. Otherwise I'm a happy customer and would recommend to others.

There needs to be something done with the $10 monthly fee. Some cards waive the fee when you direct deposit or deposit a certain amount into the account each month. That would be great to see. Also, the reload fee needs to be FREE! To pay $3.75 to reload $20 to the card is RIDICULOUS! That should also be free. I am really on the brink of not using this card any longer due to these fees. Its top priority on my list. I have another Green Dot card that both these fees are FREE or waived after I deposit so much in a month. You guys should think about it too!

It's not a really account that people will accept. It needs to become a secure account after the account has been open at least 1 yr steady. I have tried to get the your credit card I've been deny every time I applied for it.

It has helped me out a lot with paying bills and getting paid. Never really liked having a bank account but this is fast and easy. Liked having the app also to help track my spending and better budget my money.

I love that the more money I spend the more I get within a year. This is the best card, I never have a problem. This card is amazing. It's like credit card but prepaid, everyone accepts this card. This card helps me through some hard times, direct deposit is the best.

Long Time Customer.

Splendid service. I get paid up to 2 day earlier and I always make my deadlines when it comes to personal debt. I get a cash advance on purchases and a minor reimbursement when I place my direct deposits in the checking account.

There’s no overdraft with this account like other banks. Super annoying. I was under the impression that there was overdraft that came with the account but there is only a vault and nothing more. I know I can’t count on this bank in emergency situations.

I like your product and think that your service is pretty good. Only complaint is the loading of the numbers sometimes it will say that you don't have any loads but you do. I guess there's a weird cycle to it... But the convenience of the card is great and I like the cash back rewards. Thanks for your service.

I am 100% satisfied, no complaints from me, check is always prompt and on time, works everywhere I go. I would not change a thing about my Green Dot card, it's fast efficient, maybe could add chip reading or tap pay.

I have had no issues with my card and have had a great experience with Green Dot. The only thing I don’t like about it is having to pay fees every time I want to take money out of the ATM. Even when I find an ATM that says no charges I still get charged from Green Dot.

Not happy with all the extra fees etc. Will not be using my card again. Charged to take MY money out, charged to add money etc. Too damn much money AND then to top it off getting charged a monthly fee.

Really love my Green Dot card. Can get money from any ATM for a small fee. I recommend Green Dot... I love how you can Stash money so that you will not over spend. It’s so easy to get in contact with customer care.

The card and service has been very consistent and transparent. Card quality is my only knock as mine looks pretty rough after 8 months. Maybe add more color options on the card as well. Overall this card saved me when banks would not accept me and got me financially stable enough for a bank account again. In writing the review and analyzing my experience I actually changed from 4 to 5 stars.

I like using Green Dot for business expenses and online shopping. The text alert and balance alerts help me stay on top of where my money is going. It helps me keep track of transactions. I like that it deposits my paychecks a day early which really comes in handy. I am thinking of purchasing another for online purchases only.

I have had a great experience with the usage of my Green Dot account! The vault is an amazing option that I use on a regular basis! The cash back is great, only have one issue with it! I cant get back more than 100 and I have to wait 12 months for the money and I am already in the first month and at my limit.

I have really enjoyed Green Dot. It lets me know every time my card is used and I get paid a day early, I especially enjoy that. I let my family and friends now that I don't go through a bank so I don't have any issues and everything I do on my card informs each and every time. Thanks again. Yours truly Lisa from Texas.

My experience with Green Dot has been very good. I would not hesitate to recommend Green Dot to anyone. I like being able to use my card anywhere and being able to keep track of my transactions on the internet.

I have been happy with my Green Dot card since I have started using it. I dont much like the monthly fees but I do like being paid sooner than I normally would using my regular bank account. Thanks Green Dot.

My card was locked because of some unjust "fraud" accusation. I need my money NOW. I have no food. I want 5000 dollars from the ones responsible for compensation. Immediately. Do not let this happen again or I will close this account, show this to the public and contact the BBB to pursue legal action.

Green Dot is great for the most part. I love the early direct deposit and how easy it is to check my balance by just swiping the bottom bar. I also love how easy it is to transfer money. The only thing I wish I could change is that my card declines when ran as credit. Even though most debits cards run as debit perfectly fine? Besides that I really enjoy Green Dot and would recommend it.

I love my Green Dot card. Have one for 8 years. It is easy to use and makes life easy for me too. I like getting paid early when it is payday instead of having to wait till Thursday. Thank you, Larhonda.

No problems. I love it. It's very convenient. As well as I love the cash back. It just sucks waiting 12 months before you can use it. I use my card very often almost daily. Green Dot I recommend to my family and friends.

I dont like that it's ten dollars a month but the cash back balances it out. I wish I could load checks using the app. I'm being charged $2.50 to use ATM's at Walmart but I'm also being charged an additional $2.50 when I look on my account. What's up with that?

Charges too high. Stop charging 7.95 a month and people will rate you better. I don't like the charges each month because I'm a single mom with low income. And you take the money from my and I need it for my son.

I am having a hard time trying to get a replacement debit card. Mine is worn out and barely works. Otherwise I love using Green Dot. I can set up payments online and also buy online with no problem. Just cant find where on website to get a new card.

Green Dot meets my needs for everyday debit card service. I can use my card anywhere and feel safe using it. Having the Green Dot app makes things even better. I can check my balance and know how much money I'm spending.

I absolutely love Green Dot. There are several places to reload money to your card. I’ve never had a problem reloading or using my card. I basically can use my card for anything and everything. I basically got this card for vacation to book a hotel so I won’t have to use my bank card. I give 5 stars.

I am happy with Green Dot, and I like that I don't have overdraft and I have direct deposit. It works in any ATM, and I like it alot that I also get notifications on my phone for every transaction. Yes I would recommend Green Dot to anyone.

The app is running slow. I just tried using my card and it got declined even though I have money in my account. It said no connection to the server. I love that I can stash my money. I have had unexpected transactions, and this prevents that from happening.

I have moved, I've tried to change my address with you but your website wont let me, also I've had card for almost a year, it cracked and broke, I've got it duct taped right now, tried to order a replacement card, been unable to. Otherwise excellent service.

My experience has been great. I get paid one day earlier. No problems with my money being there. I have added money without an issue as well. You can add money at several locations. I have used the card in several retail stores with no issues whatsoever.

The service is fantastic and I really like the almost instant info on charges. I enjoy the fact that I can have my paycheck direct deposited onto my card. I also like that I can use it at any merchant. It’s quick, it’s easy and it saves me lots of time.

I love this card because I can stash money away and I control how much is spent, then it's really fast when I need to transfer money for gas when I need it, I tell my friends about this card. So far 1 has bought the same card I use. Thank you Green Dot.

I was not able to use the cash a check feature in the app. Went to a location that was listed as one of your ATMs and it declined my transaction. It cost too much to load the card. Thank you for your concerns and listening to my feedback.

I've had no problems so far. I do wish there were more ATMs to withdraw money from in my area. I do love the notification settings as well. Love getting paid before my payday too. Would recommend to others.

No matter what bank I go to to withdraw case, I am paying horrific fees when I am trying to withdraw - Are there any ATMs in the Danvers MA area that do not charge fees to withdraw cash using the card?

It's ok I guess. Just needed something for a extra card to add a little bit from my check. I lost my other debit card and forgot who was my favorite card issuer. Wish I could remember who that card was by.

Love the card. It has been extremely helpful with how they allow access to your pay check two days in advance because they received notification that funds will be deposited. Have no complaints whatsoever with my Green Dot card.

The cash back rewards option is great. Only downfalls is you have to wait 12 months until you can receive them. The $100 cap is also a bum because I use my debit card for lots of transactions and have missed out on hundreds of cash back because of the $100 cap. Please raise and allow the customer to choose when to get their rewards released to their account.

I love my card. Only one thing I haven't been getting any text alerts when money hits my card. Other than that love it. I even help a friend apply for a card. Her name is Mary **. I haven't had any problems with the card. Also do you charge a few for the card. Thank You so much, Victoria **.

I've been a customer with Green Dot prepaid card service many times in the last several years. I opted for this card with cash back option at the end of the year... but that basically just covers the $10 monthly fee over the year, so what's the point of a cash back option when I'm really gaining nothing? My paycheck is direct deposited every month and my monthly deposits are well over $1000... I'm actually looking for another option.

It would suit me better if my direct deposit showed up even faster during pay weeks. It would suit me better if my direct deposit showed up even faster during pay weeks. It would suit me better if my direct deposit showed up even faster during pay weeks.

My experience with Green Dot has been wonderful. It's easy for me to get my deposit for my job on time. Is easier to use when I have to do online purchases or Lyft so I'm very pleased with Green and I'm going to continue to use Green Dot.

There's nothing to praise, nothing to fault. Have discovered that not all 7-11's are fee free and that "receiving your paycheck two days early" really means 7, 8, 9 pm the day before you typically would so it's not truly 2 days. It's just ok.

My boyfriend received his direct deposit into my account as soon as he received his money we were going to open his own prepaid card with Green Dot. When I called to check the balance I was transferred to a customer service agent who told me I needed to send in a copy of my ID front and back, a copy of my boyfriends ID front and back and a copy of his pay stub. I sent in all he documents yesterday and called in today to make sure there wasn’t any issues and they said it could take 5 business days to be reviewed! My rent is due and I don’t have five business days to wait.

Green Dot Mastercard has been a very good card for me to have as my way getting pay checks earlier than some of my co-workers. Green Dot Mastercard has also been a great way for me to manage my expenses and keep track of my funds throughout the week. I would recommend Green Dot Mastercard to anyone. Thank you.

I haven’t had any problems. So far so good, just wish I had more locations to load my card. Or locations that didn’t charge so much to load my card as well. But other than that I love my Green Dot Card.

I love this card. Get paid early. Who don't like to get paid early? Love it. Love love it. I told a lot of my family members about this card. A lot them had purchased one and they love it as much as I do. I'm like, "Wow it's get right." They just smile.

I have no complaints... only thing I wish would change is when cashing a check on the app it takes a week to be added to my account. If it was immediately or up to 3 days that would be a lot more convenient.

It’s been a great card so far, except having to wait 12 months to get the cash back and it doesn’t link to some other banks in order to transfer money to another account. Not sure if I still cause they are new.

It's easy to use, and keeps me updated. I love using my Green Dot card. I feel secure and safe to use the online portal. Overall really great experience. Especially easy to navigate online, I don't use the phone or computer much so it helped that it was so simple.

Thank you, I am happy with my account. Thank you for your services. I had problems with a transfer. Thank you for your features. Thank you for keeping me happy with the account, service, and card you offered. I appreciate it a whole lot. -Customer

This and card have been great to me. Just wish y'all would part me 2 days earlier like it says on the envelope and everything I got cause my payroll goes in on Sundays but y'all are great either way..

They keep me updated on my account. One problem is that when trying to connect when my Samsung pay, it seem it does what to. Is it possible to make it easy to do that. I can pay my bill faster. And lord money faster.

Nor, can you stop a payment to an unknown source for any reason. And the only solution is to spend all the funds in your acct, change direct deposit (not an immediate transaction). Greendot preys on the poor or less fortunate by charging fees to speak with an agent and additional fees for monthly deposits. It's an unfair system which can be observed in by the non American employees who has no experience with American financials nor the hardships we experience when treated unfairly. There's no empathy or compassion shown in urgent matters.

I temporarily lost my GoBank card and was very frustrated trying to get a phone number to cancel my card or just notify GoBank to have it temporarily disabled. I'd like to this become a very simple operation in the future. The GoBank app was no help at all.

1#The text alerts would not work the first time I signed up!! Then I tried again a year or so later and it worked for a few weeks then quit!! So I went through it all again and still doesn't work! 2# the call help takes forever to get to the balance!! It is very frustrating listening to the dragged out intro about the tax return and the last deposit!! Please give us the opportunity to jump straight to check balance before all the extra info!

I am still new to your services, but I can say that so far I am very happy with what you are providing. I am mostly an online banker so you are a great fit to my banking needs. The direct deposit, and bill pay are a tremendous convenience. And the many locations for depositing and withdrawing cash is abundant.

I’ve used my Green Dot card for over a year now, as well as having it connected with my direct deposit and I would have to say I’m very pleased with the service. Not once have I had any problems whatsoever.

I love my card. Easy to check my balance, my purchases, my direct deposits and to add money to my card. I use my card daily. I only have a few issues with my card, I've only had my card for a few months and I have already meet my cash back reward in that time but I have to wait a year to cash it in. I make weekly direct deposits from my job, I use my card to make purchases daily but I think a year to cash in my cash back rewards is too long. Thank you and I will recommend this card to my family and friends.

I was told no fees with direct deposit but am still getting $10 fee every month. Fees should be for sometimes users not every paycheck users. Also, not all retailers accept this card online. Very inconvenient. I will be switching to a bank in the near future.

Fast service. Love it. Even referred a few people. Hopefully they love the fast service too. I will continue to use my card and be great. Thanks for your service and have a great day. Will be sure to deposit on my card as well. Thanks thanks thanks hope y’all have.

I have had no issues with Green Dot, if anything they have been a big help, by getting my check 2 days yearly most of the time helps me balance and distribute my bills a lot easier, plus the "Stash" function is freakin' AWESOME! Keep up the good work guys!

I would def recommend this cash app for friends due to the fact that the money back feature is a great bonus. As well as the fact that it gives you notifications as to what amount you will get back beforehand.

Overall I have been happy with my Green Dot service. I haven't experienced any problems with the service. The app is very helpful and convenient. I would like to continue with Green Dog's service, and I haven't had to look at other banking options.

This bank is very good and I always get my check 2 days ahead of time. I am very thankful for this bank and was showing customer satisfaction. Other than me I feel like this bank helped a lot of people and it saves times for a lot of people.

I switched my main finances to GreenDot as I was fed up with my bank's constant overdraft fees. They were constantly changing auto withdraw dates to counteract my direct deposit dates to hit me with 35$ overdraft fees. This is not my opinion or excuse for poorly managing money I went back through several years of transaction and have the proof on paper. Thousands of dollars I paid to them for what should be illegal for them to do. GreenDot has been best move I've made! Very happy w this company and their setup. My only complaint w GreenDot is I loved the pre-authorization of personal checks, it made it so much easier and accurate for me to balance my account and now you can’t do that anymore. Would love to see this feature return but that’s my only complaint.

I am very happy with my service from GreenDot. The only thing I have had an issue with is there are no bank ATMs that I have used that charge no fees. My husband has the same card and he can go to certain ATMs and have no fees charged.

There are way too many fees! There is a $7.95 maintenance fee, then a fee for every time I would like to load cash into the card and then a fee for taking cash out at an ATM! If your bank doesn’t have local banks in a reasonable distance to a major city, you shouldn’t have charges for deposit and withdrawal.

Been using the card for a while but since I reached the max credit it doesn't move. I was wondering if it would give credit after I redeem the 100.00 in 6 more months. Is there a way I can redeem my cash back early.

Love this banking. Lets me access to my account when needed. Also love how I can access my direct deposit and don't have to actually go to bank to access them. Also love how you can get direct deposit earlier than anyone else you work with.

I love the privacy, direct deposit and to be to actually check your balance online. Thank you for a great card that actually works for me. Hoping also that you can increase the amount that the card holds as well other than just $5000. Thank you Green Dot. ---- Arthur.

I love that I can get paid early each week but using Green Dot is very expensive! I feel that upon enrolling in direct deposit there should be a lower monthly charge. I used Ace through Netspend and not only was I able to reduce the monthly charge to only $5/month but I was able to swipe my card without a charge for each swipe. I do believe that I will be going back to them. I enjoy being able to view my balance and transactions using the app but you guys are just too expensive.

I liked having the card because I got paid two days early, however I was pretty mad that I stopped getting money put into my vault after 100$. You really can't do much with it if you want as your main bank account, so I ended up having to go back to a major bank.

When you stated I would get paid two days earlier but not the case. Plus as for the fee the debit card should be free once I sign up for direct deposit and the withdraw fees are too high. I need mobile check deposit.

The app is slow, and hardly ever loads. I get paid late in the day to. Sometimes I don’t get my payment till a day late, it’s irritating. And furthermore I need to update my phone number, won’t let me.

I love the card, but think it is a little crazy to pay a $9.95 monthly fee when you are getting funds direct deposited to it every month. I use it as a place to put money aside and dislike that it costs me monthly.

Love the card. Can set up bill payments, direct deposit, can send money to others who also have a Green Dot card. Just wish the monthly fee would be waived if you have a certain amount of money direct deposited each month. And maybe not charge for ATM withdrawal.

I love my Green Dot card. It allows me to have Direct Deposit, pay bills, etc. Much easier than having to buy non-reloadable cards or money orders. I am able to keep track of my expenses more accurately and I love the stash feature which lets me save money also.

The servitude okay. I’m just not happy with the way things work. I had money in my vault then there the money was gone. I tried to do a change of address and the option they give is incorrect so now Green Dot has my old address.

It is a very useful card. Makes taking care of business very easy and fast. The two days early are fantastic. Thank you for the opportunity. If there is ever any other products that you can offer me please inform me.

I tried the Green Dot card since it stated get paid up to 2 days earlier. I get my direct deposited to my card the same day as our normal payday not early as advertised by your company. Do you have the answer why this occurs?

I am very happy using Green DOT. I was sick of big banks holding your money and outrageous fees to purchase checks, etc. Using the card is so convenient. I have Direct Deposit and it was seamless to transition. After being with my bank for over 30 years, I was extremely unhappy with their customer service, the waiting in line to deposit and how long it takes for a deposit to be available. The Green DOT website is convenient and very user-friendly. I am a lifetime member!

Direct deposit. I got the card because it said I would receive it 2 days early and I have not received it early so I’m thinking of switching so I am not satisfied. I’ve tried to call numerous times. Never can get a live person. Other than this I am satisfied. If the problem is fixed I probably will stay with Green Dot.

Since I have got this card I have always been charged a monthly fee when it said if you load $500 a month on it waives the fee. I have put over $2k on the card and have always been charged the fee. Also why should I have to wait 12 months for $100 bucks being I use this card all the time. I got it to $100 in 2 months. It would be better if you did it sooner than having to wait 12 months.

I love the card. Have had no issues with it. My pay is always on the card the day before my payday. If I had any issue with card customer service was very helpful. Even if I messaged on Facebook messenger they responded promptly.

I love Green Dot! I haven't had problem with Green Dot at all! I call customer service and the people are very helpful! They get my deposit on there as soon as it comes. To them! I have. Nothing to complain about!

I use the ATM y'all say and still get charged fees! I feel your card should have a 20 overdraft for customer who may need a little boost until there payday! That will be for customer who really need it!

I like GreenDot. Their services are great and I have not had any problems with them for years. I had a checking account for many years and switched to Green Dot. Never have I been so satisfied with a company that handles my money so very well.

Fees are too high to load money onto card. With monthly fees at $9.95 then charging $5 to load money seems like a ripoff. I will not be continuing the use of Green Dot with so many other options available if the fee structure remains the same.

I love my GREEN Dot Card and it works great. I would recommend everyone to get a Green Dot card. It comes in handy when you least expect it to. I love how it sends you notice every time it's used. I wouldn't trade it for nothing. I love my Green Dot card.

Well first off you guys charge too much for ATM use and no overdraft available when direct deposit is on the card fees should be on certain day every time. Also you say 2 days before on my payroll and that also never happened either. I was very disappointed with this account.

I love my Green Dot card, I have only had minor notification issues as for deposits, but NO problems, the account and phone App is secure, my pay gets direct deposited into my account and is accessible, I love the vault option, being able to have a savings, and backup with instant access if needed at the touch of a button. No complaints here, just a Happy customer????

I enjoy my card. It's easy for my direct deposit and paying bills. It's hassle free. I am a VIP member. The only thing I hate is to me if you're a VIP member you still have to pay a reload fee. I think if someone is a VIP member they should not charge a reload fee. Just my thought.

I have been double charged quite a few times and can't get the form to print or anyone to call me back because they won't answer the phone that's for sure so other than not being able to get my money back that I shouldn't be charged it's good.

They said my Social Security funds will available two day in advance, that didn't happen. Instead they block my card, saying that they needed my ID. Sent them that plus verification of income from Social Security and they are still giving me the run around and today's call was no different, still giving me the same old line "Send in your ID and wait 5 days." It seem nobody at this company communicates with each other and they are not interested in keeping customers. They did not also warn about this new policy to its consumers and I for one don't want to hear sorry, I have bills to pay.

The card replacement system's automation feature lacks some basic reassurances. For example, while I was asked to confirm my ZIP code, at no point did the system reaffirm with another piece of personal information such as my name - a "handshake." I did not receive a confirmation email saying when I should receive my card. The website did not have any confirmation banner when trying to replace the card. After clicking "lost or stolen," I would be taken back to the main account page. There is substantial room for improvement.

So far I have enjoyed the benefits. I'm using the Green Dot cash back card. The ease-of-use and ability to transfer money to other card holders is a plus and also getting paid two days before the rest of my co-workers is pretty nice too.

Keep up the good work. I will refer this program to friends and family. I love the rewards that is offered through the year and is reliable. Wish there was more added to what you spend of the card each year.

The Green Dot card is the best card I ever had because I get paid two days early. I can even pay my Bills with it. Shop online and other things. Also I can get cash back rewards at the end of the year witch is awesome.

My account has been charged over 200 and I wrote a letter, sent it off because you can't get through to customer service nor do they have a email and haven't heard a thing. My money continues to disappear since getting a card with you guys and it starting to make me mad.

I have had trouble finding any kind of contact info to discuss the following:

I think the card is good to pay bills and receive direct deposit. However, because it’s a prepaid card your balance should never go into the negative. For this reason, I started using the card less. I feel that you have to load money onto the card in order to use the card and can’t understand why the account is going into the negative. Also, the maintenance fee should only be $4.95. And have more clarity about the fees. Value members shouldn’t have to pay to put money on the card.

Customer service reps although polite, it is extremely hard to understand them. In addition, I have never called and been pleased to find out some of the policies. Such as, my card is bent and will break soon, so I wanted to order a new (same) card, but not cancel the current one I possess. Nope, cannot be done, I have to pay extra to get it quicker. I also am not happy with all the fees, I feel there should be a discount, whether it be on monthly fees or ATM fees for people who continue to use your card. In addition, when reviewing my account online this morning, I saw a check pending from November 2018. Shouldn't I have received a notice as to WHY? This check should have been deposited long ago. Why is it still pending after 5 months??? Please respond to these concerns, as I am considering changing to Capital One, which has been much better service in the past. Thank you for your time and attention to these matters.

This bank customer service is the worst ever. You have to jump through hoops to be able to talk to a person. It does no good to call the number on the back of the card, you just get put on hold and no one ever answers. The website and the app are always messing up, sometimes you can't even log in. The bank will not allow instant transfers from PayPal or Venmo. I think it's best I find myself a real bank.

I am a first time user of Green Dot services and I believe they are just as, if not, better than most banks. The setup for registering my card was very user friendly, and the app is awesome. In my opinion, the app for Green Dot is better than most other banking service apps, because it gives a map of all the ATMs that are close to me.

This card has made shopping online to my favorite stores very easy. The Green Dot login is very fast and easy, with descriptive transactions and easy to read. I have my pay check direct deposited and that makes things much easier for me. Thank you Green Dot and your hard workers!!!

Green Dot is a easy card to use. I never have issues with using card but would recommend a way that we could take money off for free being that some use as primary account for direct deposit. Other than that a very nice card to use and updates balance fast.

It states you will have a free account if you have direct deposit. Been charged monthly since I've had the card. Also I'm being charged to use my card at atm and the Green Dot bank charges me 5.00 to use atm. The app has trouble loading at times. And there's no customer service representative for me to speak to when something is wrong. Also the get paid two days early is false.

I like the Green Dot card but I don't like the ATM fees when there shouldn't be any! I get charged ATM fees for no fee ATM locations if these fees were not there. It would be amazing because you also charge a high monthly fee I think there should be no ATM fees especially at Green Dot ATM locations.

I have used this card for a while and I love it. It is so much better than any bank I have ever used and the fact that it won't let me go under and get a fee is great. Hated that about banks. I would and have suggested Green Dot to people I know and plan to keep this card and using Green Dot for a long time.

The Green Dot card is easy to use. The app makes it simple to keep track of your expenses. With the Green Dot card you never need to worry about overdraft fees. There are many different locations to reload the card and direct deposit is available.

Expensive. You guys offer $100 cash back if the account is in good standing for a year, the cost is $9.99 a month. It would be nice if you would offer to recoup all the monthly fees by making the cap $120.

I used TurboTax for years up until this year. I decided to go with depositing my taxes into an Intuit Green Dot prepaid Visa card; I completed my taxes using my new address which I been residing for 5 months. When my Intuit Green Dot card was mailed; I kept checking their automatic phone line which tells you the status of the card, 1st card was supposedly return. The automatic line transfer me to a specialist who took my information and verify the address. Told me wait 7 business days.

I think it’s pretty annoying that you charge almost 8$ monthly just to use my card! I just feel like since I’m using it daily and depositing my paychecks weekly I shouldn’t have to be charged to use it. Thank you.

I love Green Dot. Would of gave them 5 stars but there's nowhere to cash checks or deposit checks. If there was this would be the best place to go than a bank. Thank you for your time and patience.

Overall I enjoy the use of the card. It is convenient and precise. Adding the ability to use direct deposit has made it even more beneficial. The only negative is there are no free atm locations. But that is a small detractor.

My card is very useful. I so far have not had any problems with it. Never gave me problems with it in public or online. I would definitely recommend this to many more people. It is very handy if you don’t have a bank account.

I really like this card. I think even with the cash back card there shouldn’t be a monthly fee though if you deposit a certain amount like the other card. Or maybe the amount of times the card is swiped in a month to eliminate the monthly fee.

The service provided has been so far. I truly appreciate all the extra support from online. Deposit come in handy for me during the week Green Dot is something that I would highly recommend to others. Last but not least it's useful via my Apple wallet.