Green Dot Prepaid Cards Reviews

I love Green Dot! I haven't had problem with Green Dot at all! I call customer service and the people are very helpful! They get my deposit on there as soon as it comes. To them! I have. Nothing to complain about!

I use the ATM y'all say and still get charged fees! I feel your card should have a 20 overdraft for customer who may need a little boost until there payday! That will be for customer who really need it!

I like GreenDot. Their services are great and I have not had any problems with them for years. I had a checking account for many years and switched to Green Dot. Never have I been so satisfied with a company that handles my money so very well.

Fees are too high to load money onto card. With monthly fees at $9.95 then charging $5 to load money seems like a ripoff. I will not be continuing the use of Green Dot with so many other options available if the fee structure remains the same.

I love my GREEN Dot Card and it works great. I would recommend everyone to get a Green Dot card. It comes in handy when you least expect it to. I love how it sends you notice every time it's used. I wouldn't trade it for nothing. I love my Green Dot card.

Well first off you guys charge too much for ATM use and no overdraft available when direct deposit is on the card fees should be on certain day every time. Also you say 2 days before on my payroll and that also never happened either. I was very disappointed with this account.

I love my Green Dot card, I have only had minor notification issues as for deposits, but NO problems, the account and phone App is secure, my pay gets direct deposited into my account and is accessible, I love the vault option, being able to have a savings, and backup with instant access if needed at the touch of a button. No complaints here, just a Happy customer????

I enjoy my card. It's easy for my direct deposit and paying bills. It's hassle free. I am a VIP member. The only thing I hate is to me if you're a VIP member you still have to pay a reload fee. I think if someone is a VIP member they should not charge a reload fee. Just my thought.

I have been double charged quite a few times and can't get the form to print or anyone to call me back because they won't answer the phone that's for sure so other than not being able to get my money back that I shouldn't be charged it's good.

They said my Social Security funds will available two day in advance, that didn't happen. Instead they block my card, saying that they needed my ID. Sent them that plus verification of income from Social Security and they are still giving me the run around and today's call was no different, still giving me the same old line "Send in your ID and wait 5 days." It seem nobody at this company communicates with each other and they are not interested in keeping customers. They did not also warn about this new policy to its consumers and I for one don't want to hear sorry, I have bills to pay.

The card replacement system's automation feature lacks some basic reassurances. For example, while I was asked to confirm my ZIP code, at no point did the system reaffirm with another piece of personal information such as my name - a "handshake." I did not receive a confirmation email saying when I should receive my card. The website did not have any confirmation banner when trying to replace the card. After clicking "lost or stolen," I would be taken back to the main account page. There is substantial room for improvement.

So far I have enjoyed the benefits. I'm using the Green Dot cash back card. The ease-of-use and ability to transfer money to other card holders is a plus and also getting paid two days before the rest of my co-workers is pretty nice too.

Keep up the good work. I will refer this program to friends and family. I love the rewards that is offered through the year and is reliable. Wish there was more added to what you spend of the card each year.

The Green Dot card is the best card I ever had because I get paid two days early. I can even pay my Bills with it. Shop online and other things. Also I can get cash back rewards at the end of the year witch is awesome.

My account has been charged over 200 and I wrote a letter, sent it off because you can't get through to customer service nor do they have a email and haven't heard a thing. My money continues to disappear since getting a card with you guys and it starting to make me mad.

I have had trouble finding any kind of contact info to discuss the following:

I think the card is good to pay bills and receive direct deposit. However, because it’s a prepaid card your balance should never go into the negative. For this reason, I started using the card less. I feel that you have to load money onto the card in order to use the card and can’t understand why the account is going into the negative. Also, the maintenance fee should only be $4.95. And have more clarity about the fees. Value members shouldn’t have to pay to put money on the card.

Customer service reps although polite, it is extremely hard to understand them. In addition, I have never called and been pleased to find out some of the policies. Such as, my card is bent and will break soon, so I wanted to order a new (same) card, but not cancel the current one I possess. Nope, cannot be done, I have to pay extra to get it quicker. I also am not happy with all the fees, I feel there should be a discount, whether it be on monthly fees or ATM fees for people who continue to use your card. In addition, when reviewing my account online this morning, I saw a check pending from November 2018. Shouldn't I have received a notice as to WHY? This check should have been deposited long ago. Why is it still pending after 5 months??? Please respond to these concerns, as I am considering changing to Capital One, which has been much better service in the past. Thank you for your time and attention to these matters.

This bank customer service is the worst ever. You have to jump through hoops to be able to talk to a person. It does no good to call the number on the back of the card, you just get put on hold and no one ever answers. The website and the app are always messing up, sometimes you can't even log in. The bank will not allow instant transfers from PayPal or Venmo. I think it's best I find myself a real bank.

I am a first time user of Green Dot services and I believe they are just as, if not, better than most banks. The setup for registering my card was very user friendly, and the app is awesome. In my opinion, the app for Green Dot is better than most other banking service apps, because it gives a map of all the ATMs that are close to me.

This card has made shopping online to my favorite stores very easy. The Green Dot login is very fast and easy, with descriptive transactions and easy to read. I have my pay check direct deposited and that makes things much easier for me. Thank you Green Dot and your hard workers!!!

Green Dot is a easy card to use. I never have issues with using card but would recommend a way that we could take money off for free being that some use as primary account for direct deposit. Other than that a very nice card to use and updates balance fast.

It states you will have a free account if you have direct deposit. Been charged monthly since I've had the card. Also I'm being charged to use my card at atm and the Green Dot bank charges me 5.00 to use atm. The app has trouble loading at times. And there's no customer service representative for me to speak to when something is wrong. Also the get paid two days early is false.

I like the Green Dot card but I don't like the ATM fees when there shouldn't be any! I get charged ATM fees for no fee ATM locations if these fees were not there. It would be amazing because you also charge a high monthly fee I think there should be no ATM fees especially at Green Dot ATM locations.

I have used this card for a while and I love it. It is so much better than any bank I have ever used and the fact that it won't let me go under and get a fee is great. Hated that about banks. I would and have suggested Green Dot to people I know and plan to keep this card and using Green Dot for a long time.

The Green Dot card is easy to use. The app makes it simple to keep track of your expenses. With the Green Dot card you never need to worry about overdraft fees. There are many different locations to reload the card and direct deposit is available.

Expensive. You guys offer $100 cash back if the account is in good standing for a year, the cost is $9.99 a month. It would be nice if you would offer to recoup all the monthly fees by making the cap $120.

I used TurboTax for years up until this year. I decided to go with depositing my taxes into an Intuit Green Dot prepaid Visa card; I completed my taxes using my new address which I been residing for 5 months. When my Intuit Green Dot card was mailed; I kept checking their automatic phone line which tells you the status of the card, 1st card was supposedly return. The automatic line transfer me to a specialist who took my information and verify the address. Told me wait 7 business days.

I think it’s pretty annoying that you charge almost 8$ monthly just to use my card! I just feel like since I’m using it daily and depositing my paychecks weekly I shouldn’t have to be charged to use it. Thank you.

I love Green Dot. Would of gave them 5 stars but there's nowhere to cash checks or deposit checks. If there was this would be the best place to go than a bank. Thank you for your time and patience.

Overall I enjoy the use of the card. It is convenient and precise. Adding the ability to use direct deposit has made it even more beneficial. The only negative is there are no free atm locations. But that is a small detractor.

My card is very useful. I so far have not had any problems with it. Never gave me problems with it in public or online. I would definitely recommend this to many more people. It is very handy if you don’t have a bank account.

I really like this card. I think even with the cash back card there shouldn’t be a monthly fee though if you deposit a certain amount like the other card. Or maybe the amount of times the card is swiped in a month to eliminate the monthly fee.

The service provided has been so far. I truly appreciate all the extra support from online. Deposit come in handy for me during the week Green Dot is something that I would highly recommend to others. Last but not least it's useful via my Apple wallet.

I love the Green Dot App. I love the two day early direct deposit when its made available to me. I love the easy access to my balance. But my best favorite... because it's Bossdiggity is the vault. I can stash on my terms and it's like having a Super Power.

I like the card. Haven't had any serious issues. And I love that I get my paycheck direct deposited up to 2 days early. I have had a couple issues with items I've purchased being charged twice but it all got worked out. Good customer service.

The app needs a better update. The app doesn’t seem to want to log into your account or show you your balance half of the time. Love the app. It’s great. Just needs worked on. Maybe also adding a chat to your contact us to help with problems.

Very happy to get my paycheck 2 days earlier than expected. I haven't had any problems or slow transactions with my card. I am very thankful for this card option at a hard time in my life after losing my husband and job. It's very hard to manage money without a card. Thanks so much for this option.

I have no issues with my Green Dot Card. Never had a problem putting money on the card, or using the card. Mobile app is very easy to use, it always reflects all Card activity in real time, deposits will show up in about 10 minutes.

It is a very decent card to deal with. I recommend people to use this card. It very reasonable rate every month. You also save money from month to month. It tell you all your transaction where you made it at and how much you spent.

I love Green Dot Bank for not giving late fees or other subject fees. Being paid up to 3 days before payday is always a big plus in my books. Hate, hate, hate the monthly service fee. Should be a way to avoid this fee.

I love everything about my Green Dot card. But, I thought that the monthly fee would be waived if I deposited a certain amount. I switched from my Halogen to a Green Dot card and with the Halogen, if I deposited more than 1200? or had over a certain amount of transactions, the monthly fee was waived. Other than that, the card is great. I like the cash back aspect a lot.

Outstanding and exceptional service. I really don't have any complaints. Green Dot is loyal to me and return I am loyal to Green Dot and will refer my family and friends to bank with Green Dot! Great things to come with this bank. They make sure to take care of me. That's what I will let my family and friends to hurry up and get a Green Dot bank account both checking and savings account with Green Dot. Hopefully build a great relationship with this bank and get my family and friends to do the same with Green Dot Bank Corporation.

This card has helped in a pinch. But, it is difficult to load money and access it with this card. The fees almost make it unworthy of using the card. Lowering the fees and making the access would make using this card worthwhile.

Yes I would recommend Green Dot. Very pleased with this service. I have used customer service one time. They were helpful. Answeed all questions. Fees are very reasonable. Card can be used anywhere. Happy customer!! Yes Yes Yes Go Green Dot.

My experience has been great!! My experience with banks has not been good, Green Dot helped avoid having those problems. Loading my card is easy and there is always a place to load my card. Direct deposit is awesome also.

Green Dot is sooo great. I really like using them as my direct deposit bank, I really really wish there wasn’t so many ATM fees though but that’s okay. I’ll still be happy with it. I wouldn’t use any other prepaid card service.

Will our prepaid cards get the new chip in them? And when will my card be compatible with My Wallet on my iPhone? I have been a user and member for almost 10 yrs and I love this card. Green Dot is secure and trusted and the mobile app is convenient and easy to use. Thank you.

The one thing I am not excited about with this card is the ridiculous monthly fee of almost $8... Most cards only charge $3 which is still ridiculous because I work hard for that money but $8 is simply a rip off! I only continue to use it because it's what I pay my sitter with!

It is absolutely irritating to have a limit on money pak loads. I have clients who pay me in the way of Money Paks but I can never get my money on time because of the loading limits. What’s the point of being able to have multiple cards if there are limits.

I made a request for my card in November 2018. I did not use the card immediately. I activated it and waited a few days before use. Nonetheless, when I did begin using the card, the services were absolutely awesome.

I had this card since 4/2018 and I love Green Dot because I get paid on time and I don't have any problems with the card or where I use it at and I can keep money on it or take money off or add money...

Has been a great experience. Have never had any problems. They are very helpful with any issues or problems. Would recommend this card to everyone. So happy I chose the Green Dot card. Use it daily for everything I do. Thank you.

LOVE. Haven’t had any issues. With the card at all. Thanks! I may switch the cash back card with y’all. But other than that when someone charged my card without me knowing. Y’all helped me through it. I would highly recommend it to family and friends especially if it benefits for me.

I really enjoy getting paid two days early. The monthly fee, not so much. I anticipate the cash back reward when I reach the twelve month mark. The card is excellent for those who don't want to deal with a brick and mortar bank.

Dont like the fact I pay a fee of 9.95 a month. And when I use the atm I have to pay that bank fees and now I have to pay 3 dollars to Green Dot too. I believe that it's a RIP off and not fair to the cardholders.

I have no complaints. Fast service and very easy to use everywhere. It would be nice to have a chip in the card but all in all I am happy with Green Dot. I have had no problems with my direct deposit or any transactions when using my card.

I have been with Green Dot for a little over a year. It is very easy to add money to use just about anywhere. The yearly money you receive is nice as well. It is a small savings you can use once a year. I do wish Green Dot would consider allowing customers that have been with bank longer to be able to accumulate more money back for every year they are a customer. Thank you Green Dot. I am a loyal customer!

My experience so far has been wonderful. The card activation went smoothly and online setup was smooth as well and it did not take long to have direct deposit set up. And I got to set up the text alerts that I wanted. Thanks Green Dot.

Too many charges when using the card. Already being charged by ATM machines, no need for an additional 2.50. Sometimes I will have 5.00 on the card and can only use 3.00 of it. Hurts for those who are struggling out here. If the charges were dropped, this card would replace banks, for real.

It has been wonderful with Green Dot, but I use to get text alerts now I don't, and I can't change my phone number with y'all. That my only issues. My direct deposit always comes a day earlier than everyone else, love it.

Never received direct deposit in the account number your company provided for me on 2/22! I’m waiting on deposit from 3/18 and 3/25. And company has sent me several different account numbers. Called your company on 3/20 concerning deposit that I never received. A customer care agent told me she would make a ticket about account and it will take 1-2 business days. Still never heard nothing back.

I have a different card now and it’s been good so far but last time I had a different card with Green Dot and I lost it and needed and new one. Called in to cancel my card and the representative was asking mad questions about why I wanted to cancel like she didn’t believe I was who I was after I verified my info. Then she proceeds to send me a new card but it was to a different address on file so we get off the call for me to find out a few moments later my account was locked. In order for me to use my funds or the card period I had to send in NYS id to verify.

Hello I don’t have any issues with the card I love. It but what I’ve been trying to do is to get a new card but my app doesn’t give me an option to get a replacement. Because mine's is all scratched and even when I call it not helpful at all so yeah.

The cash back is night. I only wish I could exceed 100 in a year. Haven't gotten paid a day early so far this year. Although last payday the money did arrive the night before payday. I like the card it is convenient but for several paydays the money was in my BOA account before it appeared on my card.

I've had a great time using Green Dot and all that comes with like cash back and 2 day advance pay. I saw it on tv and I've had a great time having it as my bank. Thank you for creating this and making it a great company.

Never any problems. Good card to have. Only minor errors. Get paid 2 days in advance. The App is really awesome to have as well. Online banking can stash your money into a vault. Transfer money to other Green Dot cards.

Why is it that we only get up to 100.00 cash back. I would love to see more features and different type of custom cards. Would love for more updates. My experience with y’all is wonderful. Going on two years and love it.

Good service, this card has been working really good to me. I never had a problem. The app works really good too. I want to thanks for a such a good card. I give 5 star 6 if I could. Thank you very much.

I start having trouble with my card about two months ago. It won’t work in certain stores and I cannot get money from any ATM machine. Haven’t done anything to it at all. I haven’t scratched the back of it or anything. It just stopped working and it’s a pain to have to use it when I go out to stores. I don’t want to give it up because I have the cash back rewards on it.

Green Dot card is great. I love the Green Dot card, and how easy it is to keep tabs on my expenses etc. The only thing that could make it better is being able to acquire more money back in a year than just 100.00.

Love the card and have never had issues with the card. It always works everywhere I go and keeps me updated on how much I have and I just don’t have any complaints about it. Hopefully my tax will hit.

I love my Green Dot. It does everything I need it to do. No need for a bank account. I just wish it would work with cash app. But other than that it love it, and I recommend it to everyone I know. And I love getting my checks early.

I love how the cash back system functions after I studied up how it works. The Green Dot app very easy to use. The savings account is one of the best things ever. Plus the card functions pretty well 90% of the time... Very good time for my direct Deposits.

Never had any problems with my Green Dot cards... I liked them so much I have multiple cards for everyone in my family. Easy to reload and direct deposit is very easy to get. You can earn cash back rewards.

I think Green Dot is very convenient and makes my money more accessible to pay bills, shop, or send and receive money from family and friends. I would love to continue to be a part of Green Dot so that it will continue to make transactions more easier.

Overall I’ve had a good experience with my card. That being said, on April 1, 2019 the system was down for the majority of the day. I called CS and after being on hold over 40 minutes each time I gave up. This is very frustrating when you can’t use card and can’t reach anyone for answers.

Thank you. Green Dot is a reliable card to have. I even recommend it to some of my friends. Thank Green Dot. In the near future when thing have been much calmer I'll say that if anything comes forth the lives of Green Dot we can trust.

I have recommended this company to friends and co workers. Friendly, Reliable service. As advertised, I get my payroll 2 days before everyone else, which is very convenient. I have only had one problem with a faulty charge from a former service, but Green Dot settled this within a reasonable time. Service has always been a pleasant experience that's why I have been a long time member. While Traditional Banks have a slew of overcharges, Green Dot has kept it simple.

I love my Green Dot card. It’s awesome. I really love my cash back feature. I would recommend Green Dot to anyone. On a scale of 1-10 it gets a 10. I receive awesome service. I have no complaints at all. I also love the fact that it has an app. I can easily keep track of everything.

The best prepaid card I’ve found. It’s easy to reload - whether by store, direct deposit or sent by another person. The few times I’ve had questions or issues, they were handled promptly by friendly helpful associates. I will definitely recommend this card to all of my friends.

I think the service is awesome! I have never had a problem. I love how direct deposit is always on time. I recommend the card to all my family and friends. I would like a new card. Mine is a little worn out.

I like the whole banking yourself. The fact you pay 10 a month sucks. I understand if it was in the beginning but then to put money on a card you gotta pay 4 bucks. You might as well get a bank account. It's cheaper.

I love the card but I put way more money on it just to wait a year to get the $100.00 that I earn. Then I gotta pay each month $9.98 til my year up to get my $100.00. I don't think that's right. Even if I use a ATM you take more money. Need to fix it or you gonna lose more than 2 people.

Absolutely love that you receive instant notification of spending and rewards earned. Gives me more incentive to use my Card for everything. Easy to keep track of spending with the mobile app. Highly recommended for everyone! Direct deposit is extremely easy to set up with only a few steps. Receive funds earlier than the normal time.

Ease of use and access to many reload and unload locations. Fees are okay but for the service I get I don't mind paying them. I can use practically anywhere online and offline. Haven't had an issue with the card since I got it. Money transfers work well with the card as well as loading and unloading at locations available to me. Overall great prepaid card.

I really like that I cannot overdraft my card and that I don’t have to worry about anything major if my card is stolen as well. Have never has any issues with my card. I also like that I can get paid a day or two early as well. Not many banks do that.

I use Green Dot for everything, paychecks, bills, etc. I find it ridiculous that I have to pay monthly for a fee when I use it as much as I do. It would be nice to get the fee waived for those customers who use their cards frequently.

It's really great. I love using the Green Dot card. I referred a lot of people to use Green Dot. Even my wife I think. It's really the best idea to use it. You can save money and use your vault to save I love it.

I really am pleased with your service my only complaint is the atm fees. Only way to get cash is to pay your $2.50 fee and then the banks $3.00 fee. This is ridiculous!!! $5.00 just to get my own money. Other than that I am pleased.

Very pleased with my card. Easy to check balance. Wish I could transfer between Green Dot cards. Appreciate being able to receive my deposit prior to my actual payday??? That is all I have to say. Thanks a lot

While it is rather easy transferring money to another Green Dot card, it is nearly impossible to transfer funds to any other sort of account. The monthly fee is also quite steep. $10 a month and only $100 cash back per year. There is no pause card option or any other real premium features to speak of.

Money was taken off a new card that I got. I received a phone call from you guys at 11pm about it. A case was opened. Nothing happened. Got an email from Moneypak right after an email from Green Dot. And then I was told that nothing will be done. That's $500 bucks that I seriously needed. This company have seriously let me down. And I have been hurting for this.

I love using Green Dot. I would definitely refer a friend and my whole family!! Cashback is amazing easy to use and get notifications when your card is used or deposits are put on card! Wish I can get the platinum Green Dot.

I love my card but hate when I search for an ATM that is free and drive to it then get charged by the bank and my card. Also the 400 limit on the ATM, sometimes I need more than that and have to get cash back from a store even if I don’t need anything.

Thought it was a free besides monthly fee, but no real free ATMs and many other fee's and not suitable for online use or account link. But I do like getting paid early so I'll deal with the fees and not getting any money back as stated when I opened the account. But overall it serves my purposes at this time.

I have been using my card a little over 1 year and I'm very satisfied with the service. I received my cash back 12 months after I started using it. Only discernment I have with the card is the fee I have to pay for using ATM machines. Other than that I highly recommend this card.

I had to close my account with the card ending 9875 in January due to an unauthorized debit transaction. I’ve never received the refund and funds from that account. I also will lose my cash back from that account which I’d like. I really had have no problems with either account except for that one. Thanks.

I've had Green Dot for a few years now. I'm very pleased with all of the services that are provided. Everything new added has been great so far. Looking forward for what's to come in the future. My favorite is getting my direct deposit early.

I love Green. But the only issue that I have it's the fact that I signed up and less NetSpend MetaBank to come to Green. Because I was told the Green Dot allow me to get my paycheck two days in advance and that's far from the truth. It is 24 hours which means the day before instead of two days before and I also do not like the withdrawal limit. I have to go to two or three different places to pull money off the card because of the limit as far as withdrawal limit 4 ATMs but overall it's alright but I'm seriously thinking about switching back to NetSpend.

Overall pleased with services, occasionally have difficulty with using the card in certain places. It is not compatible with NFC but is linkable to Paypal and you can thus use it to pay via NFC that way if you so choose. Larger transactions can be difficult with the card, and it is still strip as apposed to chip so it feels somewhat vulnerable in terms of security. I have had difficulty on occasion with direct deposit or bill pay using the routing number and account number.

The best part about my Green Dot Cash Back card is that my direct deposit come early. I am also 8 out of 12 months away from my cash back reward, never had a debit card that paid me for using it. However, a waiver for the monthly fee would be appreciated as I utilized this benefit on my regular Green Dot card. I've used Green Dot from a few years now and there's not much I can complain about.

I loved this card. The only thing that I don't really like is waiting a year for $100.00 back. I wish it went up higher than that. But other than that this card works wonders. I like how I can track everything I use my card for.

Everything I do a transaction I find it so easy to check my balance, be able to use vault and keep money for emergencies and how fast my notifications get to me. Really nice card to have. The fact that when you get direct deposit makes your life easier so you don't have to go to struggles in lines and holds.

I love using my card. It is easy accepted at every store I have been to and makes shopping so much easier. The only problem I have encountered with it is when I go to add money to my account there are only two locations near me that can do it. Other than that I would and have recommended the GreenDot card to friends and family.

Overall pretty satisfied w card. Have direct deposit and I am able to load almost anywhere. Don't agree w the monthly $ 9.99 charge. Plus the reload fee, but if don't have a bank account it works. I do recommend it to others for convenience.

Having the benefit of owning a prepaid credit card helps with online purchases ect... I do wish though, it could be used in situations, such as; u haul rentals especially when you have enough on the card. I have nothing else to say about my card. Thank you.

The monthly fee is ridiculous. I can see it being a fee but that’s a bit steep every month and cash back rewards is outrageous that you have to wait a whole year for them to be rewarded. Using the card isn’t a problem at all, I actually enjoy it but not the monthly fees.

Have never had a problem. Deposits are on time and spending alerts are exceptionally fast. Easy access on my mobile phone anywhere I go. Only drawback is no local ATMS. Thanks for great service year around. Keep up the great work.

I have been using Green Dot for around ten years or so. I love it. I really love the cash back that I have with my current card. Keep up the amazing service. I use Green Dot prepaid because if I don't have the money in my account the card will not work.

I love that contest are provided but I never win. Card is always accurate and always have my money. I never have problem paying with this card except we do not have chips yet. When are the chips coming. I love also that I can register this card with cash app. It makes you feel like the card is a real bank card. For people who don't have a chance this is perfect.

Not allowed to transfer cash debit to debit or bank to bank routing numbers no good. So you have to buy MoneyPak, or find another way. Not fair already pay monthly fee. Anything else I have no issues at all.

This is the most convenient card that I have ever used. I had a NetSpend card before this and it just seem to charge you for everything. I like that there is a way to avoid the service fee and I love the Green Dot app and how convenient it is to use. The only criticism that I may have a out Green Dot is how hard it was to find out how to get a new card when my personalized card got lost in the mail but once I figured it out even that process was easy.

I've had an active card for one year and did not receive my cash back. Please explain why you did not receive anything back. I used my card for direct deposit and to pay bills. I really enjoy using my Green Dot card.

I feel the overall experience of the card is pretty good. I fully thought that if I deposited over $1000 a month my monthly service charge would be waived. I was also under the impression that ATMs on my locator would be free withdrawals, but they aren't. It makes maintaining this account quite expensive.

I truly enjoy having my Green dot card. I don't have to deal with banks and I can get direct deposit and cash off my card wherever I want. It is convenient and reliable. I also use the app and can see what I have available at the touch of my thumb.

I love Greendot!! Been using one for years, I have had more than one. I love the direct deposit and the fact that I use it just like as if it was a card from my local bank, which I don't use! Don't have the need!

I love my Green Dot card. You earn cash back through out the year. It is awesome. I would definitely recommend it to my friends. I get my paycheck direct deposited and it is always on there 3 days before I get paid. I absolutely love it.

I cannot access my card information unless I go to an ATM and pay. I have also so called to verify information and no one is willing to help. Poor customer service when needed and if information was turned in wrong no way of changing it.

Overall an ok experience. Other issues make it very difficult for me to use the card. There is a problem with the app for the most part and actually had trouble getting online to the Green dot site the other night. So I'm going to wait out my gear see if I get the bonus and will probably change accounts.

This card is not able to be used as a regular draft card for certain purchases. Example: certain insurance payments set up for automatic draft. The text alerts are not sent in real time, so you have to call for the correct balances. Thank you for allowing me to provide feedback.

Love Green Dot, had it for almost 2 years now and haven't had any issues. You get your direct deposit two days before payday and your get rewarded 100 dollars after 12 months! I would recommend Green Dot to all my friends and family. I will forever use Green Dot.

I am a Green Dot card user and I must say my experience with you guys has been amazing. I can depend on my money being deposited early into my account and I love the fact that it will not charge you a monthly fee if you deposit more than 1000 a month. I would highly recommend this to a friend because other cards like Netspend have high swipe fees that are unnecessary and expensive. You guys are awesome!!!

I am very pleased with my experience. The only thing I can think of for improvement would be less wait time on availability of mobile deposits and the ability to use card at gas pump. Sometimes I wish my billpay would get sent faster but I have adjusted to the timing of that. Otherwise I have recommended Green Dot to many people. I feel it is a much more secure way to shop and pay bills online.

The fees are too expense per month and I was due something for signing up that I never received. Also there is also no way to access your cashback rewards and there is no automated way to access them either.

I used it for everything, with no prob. I just got your plat. Acct. card. Haven’t put money on yet. If it works as well as ** card, it will be great, I’ll be closing ** acct. only because I have the plat. Card, any prob. I had you folk fixed it right away, thank you. Mike **.

My experience thus far has been a fairly good one. I like that I am able to get my paycheck early by using direct deposit. With this feature that Green Dot provides, I'm able to stay on top of my bills which increases my credit score. I like the app as well.

First, I was in NetSpend customer for 2 years. They never charged a account monthly fee with a direct deposit of $1,000 a month. Also with that was an overdraft protection of at least $10. So I'm not impressed just annoyed.

My only con of this card is the charge to add additional funds to the account. This defeat the help in using this card. I'm rebuilding my life after 3 strokes and being off work for several months with no income and a load of debt.

I like your card. It's easy to use and great at the cash back rewards but the long thing isn't is the monthly fee you charge. Now if you did something like you have have five dollars or things like it would be nice cuz sometime people can't afford to put money on there all the time.

Green Dot has been great, some of the fees are a bit much. It costing me 5 dollars at some atms to get money out. And the 10 monthly fee. But the monthly seems worth it for the convenience of Green Dot, I'll continue being a Green Dot costumer for a while.

Easy to use almost anywhere, would love to be able to use at the gas pump or have chip embedded to make it even easier to pay and be on your way. Higher cap on total cashback would also be nicer and would probably make it more appealing.

There are only 2 issues I have with Green Dot banking systems. The first one being able to set up a limited amount that I can receive out out of my check and the rest go to something that I can not touch for 1 month at a time. The second issue I have is no physical banks near me.... Or at least a dedicated atm. The app has a few bugs tho, nothing I'm not able to work around. Everything else is perfect. If none of these are fixed. I can totally live without them.

Have had no problem what so ever!! I would recommend to anybody looking for a easy account to manage and I love that there is no overdraft fees!! The cashback is going to be a big help. Just don’t like that you have to wait a year to get it back!

I am a very satisfied customer with my card and services and I would recommend others to company. I have been with you guys for 5 months and have never been dissatisfied your great services and I love that you have no overdraft fees.

Very upset ATM charges are going up. Looking at other cards. It's my money. Why charge me to use it. Other accounts don't charge. Why should mine. Ridiculous that I have been customer so long and I'm getting penalized. Such a ripoff. Can this be reviewed? It takes so much effort to change everything.

I've been using Green Dot for a little over a year and it's been an incredible tool for online purchases and direct deposit. I've never had a questionable transaction to challenge the company with, and the monthly service charge is fair considering I won't ever have to deal with a stupid bank for basic banking services again!

My overall experience with Green Dot has been very pleasurable and would recommend this card to anyone who needs easy access to a debit card without an actual bank account with all the strings attached. Although there are a few downfalls that could make Green Dot card more convenient for its users. They allow easy access and multiple loading locations for loading the cards and getting direct deposit. However there are a few fees that come along with this card, (monthly $9.95 fee, atm fee, checking the balance at an atm) etc. Transfers from account to account would also be super beneficial. Access to more than one card with the same account would also be super helpful in case of lost cards, damaged cards, or two people who would like to share the same account but have separate cards.

The card is a great option when you want to pay bills and buy things online. The only down side is the $7.95 monthly fee if you don't deposit at least $1000 but that can be offset by two direct deposits. Overall I am enjoying this card.

I love the cashback feature! It helps you save without even knowing it! It’s great for vacations, bills, payments, and other necessities. Lastly, the feature takes out the guesswork of trying to open a savings account and manually transferring the money into it.

I love my Green for cards. There are only a few things I'd change. 1) Cash back should offer higher than $100. 2) Advertise no fee but has a monthly fee. 3) Improve app access. I'd recommend this card to anyone.

After dealing with issues from banks in my town on my money just disappearing without a trace I’d had enough & decided it was time for a change. Green Dot has been amazing! I’ve had no issues! I love the early direct deposit & no overdraft fees. I recommend to everyone who asks.

Why a monthly fee for people who have over $2000 a month in direct deposit. Just not understanding that. Would like an explanation. Most banks would be very happy with that. Really like the card and everything about it except that part. Please tell me why. Thank you.

I am satisfied with Green dot. I particularly like receiving my check two days early. I appreciate you and I would recommend you highly to all of my friends and family. Receiving my check early is really beneficial when the 1st falls on a Monday and I have my money going into the weekend.

I've been a 9+ year GreenDot member. I have to say Greendot is awesome! Customer service is great and rarely have issues. My direct deposits are always available when they should be. Hopefully a recent problem I've been having they will correct so it doesn't keep happening, after using a Moneypass atm I have been charged a atm withdrawal fee. Moneypass atm's are free to use for GreenDot members. Hoping GreenDot gets this corrected. I highly recommend GreenDot.

The card I have is good, but would be better if the cash back tracker could be redeemed every month or so. I feel the cars could be better if it allowed me to overdraft. Other than the opinions I have expressed, overall Green Dot is a good card.

As I have went to use it to buy groceries at a store had over 300 on card and was declined not once so I had to go to an atm to take the cash out not once but twice and I get charged for using an atm. So now I just draw it at at one time. Why do I get a charge for 9.95 a month for service charge?

Yesterday I deposit -125,00 to pay my car insurance, I call customers support many times, because the funds not available to today, also I not be able to check my account balance, my app shows message, system down! Bad card, bad experience, bad services.

This is a great a great card. Im glad to have it so I can get my check earlier. I dont know what I would do without it. Im also glad about the money they take and set aside and give to you if I can keep a positive account for a year and they give that back to you at the end of the year.

I no longer have the need for a brick and mortar bank! I like being able to get cash at major retailers! I only wish I could send money orders or checks from my account online. Otherwise this has been a great experience and I have been recommending it to everyone!

I have not been able to use my Moneypak profiles to load Moneypaks to my card and when I request a refund they want identification while my money is being held. I would like to be able to load to my card again. It has been a very inconvenient for me receiving money my family sends me.

I love the card and the services you provide. It's very easy to use. However I'm newly married and am trying to figure out how to change my name on my card to my married name but I don't see anywhere online to handle that.

Major outage in 04/1/19. No one would answer the phones. Unable to change address without ordering a new card! Seems like a poor business practice to me. Seriously considering go with a different card company at this point. Please the update of address without trying to make a buck off it!

I have had a really good experience with Green Dot. The only complaint I have is that I set up to get notifications to get when I have something going in/out of my acct. I don't get notifications when my deposits are put in my acct.

I like the company. But 7 dollar fee is a little too much a month. Me and my husband use the card. The chip is a great new thing you have put on the card. I like the fact how fast I got the card back.

I love this company, I have almost had my card for a year now and I absolutely love it, the stash and unstash feature is really a life saver and It's great to receive rewards for just my own purchases.

The card itself isn't too bad. I don't usually get my money early. The monthly fee can be inconvenient at times. And waiting a year for the $100 cash back is too long. I also was charged for an ATM transaction that never happened. The issue was never resolved.

I feel as if we have direct deposit to the card, we should not be charged a monthly fee. The ATM fee is ok because I understand it, but no monthly fee. I use my card for multiple purposes, ATM, shopping, paying bills. I enjoy the cash back option. I feel as if I should be able to keep my monthly fee.

Good checking account not perfect it awesome, some stuff it's regular it would be better if on more places where accepted or if it was treat as a regular debit card, not excellent but it's a really good checking account overall.

Very nice easy to use. A little unclear on some limits and such. Received an email saying if I had a deposit of a certain amount in a month I wouldn't be charged the monthly fee. I had over $5,000.00 deposited and was still charged. Looked up limits and showed I could withdraw up to $500. Was only able to get $300. Like I said not saying the rules aren't there just not very clear and organized. I don't plan to stop using the card just will be super careful for fees and things. Thank you.

My only complaint is when you have an unrecognized purchase you have to send mail to their hq and in the end can take months. I wish they had the ability to do tickets on the app. It would make everything consumer friendly. Chase you can call Green Dot that's a nope.

I am pleased with my experience with Green Dot. But ways that could be improved would be the ability to make a deposit at the ATM and if we weren’t charged $9.95 per month service fee. Other than that I am well pleased.

I've had this card for a year and a half almost, I've never spoke with a real person to discuss my account. To make matters worst I'm having issues with trying to dispute several transactions. It's four charges that hit my card and posted which shouldn't have. To say I'm disappointed is an understatement, I'm definitely closing this account!

I would like more atm's that are charge free. There are none in my area. Also I don't want to be charged a service fee each month. I had another Green dot card and I was not charged any service fee each month for it.

Cant use this card with uber or lift or anywhere that requires a real bank. When are you gonna fix that??!! NEED THAT BIG TIME!! That's when credit cards are mostly needed. Is there anything you can do??? Help help help help.

Why can't I claim my cash back rewards as soon as I've reached 100 dollars and not wait the 3 months until It says I can claim them, I've have the card for over a year now, I think I've waited long enough.

I love it! It's super easy and convenient. There are many locations in which you can load money on to your card. It makes online shopping an ease, ordering food and for transportation. I love how you can track your transactions just like the bank!!

Thank you for being with you guy. I do like this Green Dot card. I referred to my sister and she love it too. It had help me a lot. I don’t have an bank account and this card is great to have. Is like a bank card.

I don't think a person should be charged a fee for checking their account balance. Additionally I do not agree with being charged a "balance check" fee when I try to get cash from an ATM but do not have enough in my account. I should simply get an insufficient funds message.... not another fee.

I love my Green Dot card. My favorite part is that you can stash money and hold it so you don't spend it. But if something comes up and you need it. You can unstash it. I absolutely love this card. It's better than a bank card.

I love my Green Dot card. It's the best card that I have ever own in my life I have tolded my family and friends about Green Dot card to have your money direct deposit form your checks from work. Thank you, Tonya **.

For the most part it's good but I think you could make some changes like cash back everytime you spend 20 or more cheaper atm fees and I've had a few things pending more almost a month I see it taken out then it's pending again like I spent the same money over again. The app needs to be fixed also because a lot of the time it will not let me sign in.

The best. I love it. The best card I ever had. The update my text message is awesome. I would recommend this to anyone. Gives you opportunity to win extra cash and low fee. No issues af at all. Loooooooooooooooooooooooooooveeeeeee it.

I have never had a problem with my card and love the fact we get cash back every time it is used. I had my previous paycheck direct deposited and never had a problem. I just wish if your account stays active that the monthly fee would be waived. I hate that with direct deposit I don't get my check 2 days early like it had said but all in all of recommend this card to friends.... Thank you Green Dot.

Card monthly maintenance fees are too high and the app doesn't ever work right. Please fix the problem with the app and maybe reduce the monthly fee to maybe $5.00. $8.00 is a bit high. Thank you so much. Hope these things get resolved.

I think there are too many fees charged. Monthly fee, ATM, and to add money to your account should not cost. I don’t use ATM or add money to my account because of this. Dropping the monthly fee would be great.

I have the cash back card. But I will be switching to another card. I am spending 10$ every month in member fees. That's 120$ a year. If you direct deposit, post a certain amount a month and never have a negative balance our fees should be waived like it is on other cards.

The app for Green Dot is user friendly and amazing! I am very satisfied with Green Dot and have recommended it to many friends. The only thing that bugs me sometimes is when I can't log in because the app is experiencing issues. It doesn't happen often enough to make me change my mind! I do wish that the fee was completely gone, as most of my friends tell me they can get other prepaid cards without a fee. Thank you for everything you do!

I've had Green Dot for years and I love it. It's super easy to set up and use. I love that I can check my balance in seconds and also see my account information anytime I need to. The Vault option is also fantastic! I love how easily I can set aside money to save and also within seconds take that money out if I ever have too. I have had zero negative experiences using Green Dot. I have actually recommended it to multiple friends and family members. Honestly, the best financial thing I've done in a long time.

I think you should offer a overdraw/ pin cushion for customers with direct deposit like netspend does to help with people that need a little help til pay day. Otherwise I like the card and it works for me and I like getting my pay 2 days early.

Love this bank. Very fair with the rate and I never have an over draft if it's not from the monthly payment for the account. Only thing is the money you earn back should keep going and not stop at just 100.

GreenDot has been good other than my maintenance fee has increased. How would partnering with Consumers Affairs benefit Green Dot cardholders? Will our maintenance fees increase? Will this help our credit scores? What will we lose? What will we gain? Will we have the option to overdraft?

It takes too long for a check to reflect on your account when depositing by picture it takes over 3 days to post. I do like the fact I get my paycheck direct deposit 1 day early which is convenient...

My Green Dot has been super easy to use and I love the direct deposit, sometimes I get my check two days early! However I think that it hard to freeze a transaction, there's no way to stop a payment on the app and hard to get someone on the phone. Needs improvement on the app on what all you can do.

App works great, sometimes takes awhile to login to app. Fees could be less but the card works for what I'm needing and the card showed up in my mailbox before I knew I needed it. Thanks for being there when I was in need GreenDot.

It proves convenient for paying bills with reload locations everywhere and direct deposit. It also allows for online bill payments and cash withdrawals. It saves time and gas all the time. It's the perfect alternative to small town banks.

I've had a great experience with Greendot card. Always get my direct deposit 2 days in advance and have had no trouble whatsoever. I would recommend this card and will recommend to all of my friends and co workers. :)

I love Green Dot. It’s literally the best way to receive direct deposit. Also a great way to to transfer money. I transferred money from my cash app to my Green Dot just in seconds with no problems. I love it.

I believe the monthly fee is a little high than any other credit card that I've had. And I use my card on a daily basis and have direct deposit on this card. It would be a good thing to reconsider the fee or lowering it.

This could be a great online bank. However, the monthly fee and ATM fees are ridiculous. Because of those fees I am changing to Chime bank account. There should be free ATMs available and no monthly fee. That would make my banking experience with GreenDot Bank much better.

I'm satisfied for the most part but I believe the annual fees shouldn't be drafted off my card when there's no money on it. I was put $25 in the negative because of my current job not able to use direct deposit at the moment. So when I added money for a bill I needed to pay right away I had to add more just to cover the draft fee and make sure my bill was paid in full.

I wish there was a way you can transfer funds from the checking account to the credit card account. It's a little bit inconvenient to go to the store and do a money transfer that way. It seems that it never works or is it hit or miss. And you cannot use cash to refill the credit card.

I have never had an issue. I love the easy of use with direct deposit and setting up automatic payments with the card. I definitely recommend to all of my friends who are looking for a reliable prepaid debit card.

Thanks love this card. Thanks so much for all the help with this card. Very easy to add money and make purchases anywhere and online. I have all my family and coworkers that have gotten cards and love them too.

I enjoy using it a lot. I like the cash back rewards and I enjoy being able to move funds whenever I’d like but there are a lot of crashes on the app when you first pull it up and sometimes time when you move funds it can take a while for it to load on the screen but overall I’m very satisfied with the overall card and services.

For the most part I love Green dot. I only had an issue on 4/1/19 the app was down and I had 0 access to my hard earned money. I love the vault and cash back options. I like that after $1000 deposit I don't have a monthly fee.

I dont like that you have to mail in a complaint about a transaction that shouldn't be charging my account. It's happened alot and have never gotten fixed because the steps to take are ridiculous. Also the amount I'm allowed to load isnt big enough needs to be larger or whatever we want honestly.

I just found out that my account has been blocked. My SSDI check and all of my bills rely on this card. And it is under review. I called twice and they want me to go to moneypak.com. Need help to find out what to do. No help really from customer service.

I did my taxes on TaxHawk and they provided me with a Green Dot card to get my refund on. I have not received a card and when I call Green Dot they have a different birthdate on file so my money is stuck. My entire tax return has been deposited by the IRS and they are telling me if I can't verify birthdate over the phone they can't help me. Idk what birthdate they have my tax return ID and have same birthdate so they just have my money and it's nothing I can do about it. What can I do. I need my tax money.

I spoke with an associate named Mabel. She informed me that I could not receive a refund without giving her lots of personal information. When I asked if she would transfer me to a manager, she said she could not. This card was sold next to gift cards and it is not a gift card. It was given to me as a gift and they want my social security number as well as other private information just to use the card. All I want is a refund for this scam card.