Green Dot Prepaid Cards Reviews

Really been having problems accessing the online account information. I need to download and print account information, BUT, I keep getting this "internal problem" message, and further access has been denied! My Federal Housing Assistance is in "jeopardy" if I cannot access, download, and print the information to the Housing Authority offices within several working days.

I accidentally missed one number on my direct deposit information with my job. I tried to call customer service only to not be serviced but not helped at all. I'm still in the process of trying to figure out how I can get my money but it really sucked to not be able to be serviced at all.

I had a different bank and I couldn’t use it. I got a Green Dot and it helped me because I could put money on there whenever I want to. I’ve only really found one reload company, but it’s in multiple locations. I just need it to be more accessible.

I called in due to charges to my account that were not made online for about 2 months for the same product. I was advised in order to send another card to my new address I had to send a utility bill and my drivers license. I sent the documents every day for an entire week as they advised they would never receive them. Finally got a rep after a week and him seeing my call ins for the same thing for an entire week, to change it via phone. He transferred me to another department to have another card ordered so I asked if I could still transfer from bank to bank or my Uber account as it’s through Green Dot as well and was told yes.

Not understanding the fees and what happen to the 2 day advance or the $10 overdraft with direct deposit.? Otherwise I have no issues. It's quick, easy and simple to use and I have been able to use it anywhere except hotels. Why is that?

I love Green Dot. My deposit is always available the day before payday and never have had a issue using my card or anything... I would recommend this card to others and I'm sure they would also love this card.

I absolutely love this card and I love how the fees that are charged are reasonable. I would love to see however some more cash back opportunities in the future. I would recommend this card to anyone. So far it has been a very positive experience and trust me I don't have a great history with credit cards.

Yesterday I went to have dinner with some friends after a long shift at work and I checked my balance to my Green Dot card. Seen that 76.99 was taken from my card but I hadn't left work all day. Then I seen it was from a store in Illinois! I live in Colorado! When I talk to your representative they said they couldn't file a dispute till the 2nd but that still leaves me broke and hungry and no way to get to work. What upsets me more is I get paid on the 25th and no way to get that money either because I had to cancel my card. It feels hopeless and upsetting that there is no protection against these kinda actions. To feel safe. I have been using your card for some time now and love it till today.

I purchased a Walmart prepaid card for direct deposit. I cashed my paper check and loaded it on the card and used my temporary card just fine. I gave my employer the information so I could receive my next check via direct deposit. Meanwhile my personalized card handy come in the mail yet so I called customer service and was told my card had been returned to them and I had to wait 1 week to receive a new card. I asked if in the meantime could I still use my temporary card when my direct deposit came on and they told me yes. Then They advertise getting my check 2 days early so I decided to check my mobile app to see if my funds were loaded and I couldn't log in and a pop up saying my account was blocked and under review.

*You pay a monthly fee for the card, you pay to reload the card, you pay a bank and the card if you remove money from an ATM, you pay to request a new card. Is there anything you don't have to pay with this card? *Would love it if it had a chip. *How about a color other than white.? It's hard to read my numbers now.

At first I was skeptical about getting my child's survivor benefits on a pre-paid card due to security reasons and also I was nervous that it would not be eligible for loading government funds (if you receive government money, you will know how picky the state is as to what banks they will allow to access funds from them) but being that I did not want to have a checking account with paper checks I decided that it would be worth it for me to try and see if a Green Dot card would work for me and my son. If you have ever had to apply for survivors benefits for your child you know that it can most definitely be a lengthy process especially if there are other children from different relationships being as you all need to file at the same time and the first parent of a child that files starts a 90 day time clock for all other parents with children that have a common parent.

I like my Green Dot card. Just don't like it charge me every month 9.95. I put money on it every 2 weeks. I wish it would help with credit but it doesn't but what can I do. Overall I like. Thanks for asking. I have had it couple years.

Hate how we pay so much to do a reload and charges so much to take money out. When you do the reload it takes forever for money to be in account. Not all places takes these prepaid cards which sometimes sucks.

I relocated temporarily to Costa Rica. My card, nor the App work here. I have to transfer money from my Green Dot card to another card to be able to use my money. My direct deposit goes to my greendot card. This is a huge annoyance as it costs me 3% to relocate my earnings. I requested help from Greendot and was basically told “I can’t help you any further”, by the customer service person. I liked the card in New York but it’s pretty much useless if you’re traveling or temporarily working abroad. It took me hours to locate the rules concerning overseas usage and that information was vague at best. The Greendot rules are poorly written, difficult to find and confusing.

I've tried contacting you people wanting to cancel my account!!! Nobody replying to my emails! Called the phone number on the card got nowhere!!! Card expires I'm done. Do Not renew my account!!! This is the worst experience of my life with any company.

So far I love Green Dot. I get paid a day early and all you guys charge is $10 a month and I get a $100 every 12 month.... Thank you greendot and I also like that you can stash your money for a rainy day....

Love your service. It's amazing. I've never had issues with my card. My money is always available. I haven't had to call customer service. Plus I love the cash back I can earn. The cash back helps a lot. And direct deposit is always easy.

I have had no issues at all out of my card. Great info... Money is always added on time with no hassle.. I have told many friends about it and tell them how it works.. and would gladly get another one.

I used them several years ago. Money was tied up for a month waiting for a card that had to be sent 4 times and only received after legal action was pending; then, they were able to FedEx the card. Needless to say I took all off my money and spread the word fast. We can do something about lack of customer service and disdain displayed by the ones we patronize. Simply don't patronize them. If we don't come, they can't operate. They will go away and take their rude, lying, third-world underpaid workers with them. Warn everyone you know. The sorry repetitive response to all complaints speaks for itself. They don't care as long as you keep loading. Don't be a fool. Bankrupt them and get the last laugh.

I just started a new job and they asked for my direct deposit information. Unfortunately they left out the last four digits of my account number and now I have not received my paycheck. I contacted my employer and on their side it shows that the direct deposit went through, even though it was missing the last four of my account number. It’s been well over a week and still no pay from the direct deposit. No one will answer the phone or there isn’t an email that I can contact Green Dot to resolve this issue! If someone knows how to get in contact with this company please let me know! I am VERY stress out because of this! Please and thank you! **

The fact that they take 1.50 for every purchase is wild to me. Disappointing that a company thinks that is a good move because they prey on desperation. Poverty pimps smh. I have also had to wait extremely long times after loading money for the funds to show... Stay away.

Horrible crooks! Was not able to use my card. Was routed to the Asians who take the calls. They refused to help or know what the problem was and didn't want a bad survey after the calls so they kept disconnecting me!!! Disgusting. This is in the Philippines where they are getting away with treating customer terribly and hanging up on them! Now I'm left with no money to feed my dogs!!!

It would be nice to see ATM withdrawal amount not just the ATM fees so it would be easier balance checking but all in all I like Green Dot. It's easy to set up from the activation to the adding money and even the direct deposit.

I like Green Dot. It is accepted everywhere. My only problem is cashing a check that takes 10 days to clear when not a direct deposit. Would be nice to have a local entity to go to. I do like getting my money early.

I think if you guys would let me get more than a $100 maximum cash back would be great. But other than that I'm loving my Green Dot experience. And also after a certain year give back to the loyal customers. Thanks for all you do.

I used an ATM with a skimming device which resulted in my account being robbed at 2 other ATMs. By the time I realized what happened the criminals had taken $600 out of my acct. Green Dot has been less than helpful. The denied my dispute. They said due to lack of documentation. This was 10 days after my dispute. I had called them several times during this 10 day period and was told everything was on track and they claimed to have everything they needed. Turns out they never did any real investigation like requesting video from the Cap One Bank where the criminals took my money. Their response to me regarding this was I needed to go back to Cap One and do this myself.

Your cards are now offering discounts on gas and cash back. What do I get for being a long term customer? I think I should get some of those benefits. How can you make this happen? Reward your long term customers not just the new ones.

Very easy to use and very user friendly. Love this app everything is at my fingertips. It's helpful receiving daily balance text. I love that I receive a notification for where I used the card and how much I spent with it. Great app.

I personally love my Green Dot Card. I also love getting paid two days earlier. Quick question I have reached my cash back reward before time do I still have to wait the 12 month period. Also it's still say 0 of the 12 months.

I'm satisfied knowing I can reload on my card. And pay my bills and other things. So thank you for my experience with your company. Much better than company out here like us bank Wells Fargo. This is much easier for me to handle my bills and be able to reload my card anywhere.

I love the Green Dot card. No overdraft fees, no other charges. I have my work checks directly deposited. It's great. I recommend this card to everyone that I know. Keep up the great work you are doing. I have no problems at all.

I accidentally bought a MoneyPak card instead of reload at the register. I bank with BankMobile Vibe, so it isn't one of Green Dot's bank or prepaid cards. It is my regular checking account. I figured it was no big deal, I should be able to load the MoneyPak to my account through their website. I typed in the MoneyPak number and set up an account login. It needed to verify my identity. No big deal. I uploaded pics of my ID. It said I would receive notice within 30 minutes. I waited and didn't get any messages. So, I tried to log in to see if there was any updated info there, like maybe it went through but the email to notify me didn't send. I kept getting a message that my username or password is incorrect. So, I tried changing the password. I got confirmation by text that my password was changed, but still couldn't log in.

I am pleased with my card. I haven't had any problems out of it! I wish you could do away with the $1.50 charge EVERY TIME I swipe it, but it's ok... It really comes in handy. I use it for direct deposit at my job.

I am very happy with the Green Dot card, app and service. My card is getting a little threadbare. Will I automatically be sent a new one? Thank you very much for providing a great alternative to traditional banking.

Will not allow me to access my account via Green Dot app, continually tells me unable to try again later. So frustrated. Looking for another card to replace it that allows me to use online services. Also utterly impossible to get a representative on the phone, it's a AI useless voice that the doesn't help you at all. Not even an option to talk to a real person. Don't believe any real people actually work at this crappy company. Also every time I put cash on the card it's not available for 24 hours, a lot better off throwing away the card and keeping the cash, at least you can use that. Don't recommend anyone every purchase or use this card, better off flushing your money down the toilet, at least then you get to watch it swirl around the toilet before it disappears. You suck!

Yesterday I ordered a Green Dot card online. This morning I received an email stating that my card was suspended due to suspicious activity and I would have to submit a copy of my ID in order to get the card turned back on. Problem being that I DON’T EVEN HAVE THE CARD YET! How can a card that doesn’t exist yet already have suspicious activity on it? And when I called customer service no one could tell me why and how that happened. I’m a little concerned that when I finally do get the card that all my money that will be on it will be gone.

I have been having my account with Green Dot for years. Have been pleased up until recently when I had an issue with a pending transaction. Called Green Dot and rep informed me that if I call the company and they assist I can have the pending transaction removed. I did that. Called Green Dot back to get fax number and rep refused to give me a fax number and pretty much told me they wasn't going to do anything. I keep calling finally asking to speak with a supervisor. The rep left me on hold twice for 5 mins each and then came back and said manager was busy and said they would call me back and I never received a callback from anyone. I told one rep I was cancelling my card once my transaction reversed and she acted like she didn't even care. Did not like the service I was given and I will be cancelling my card when my funds reverse.

I really like the convenience of my card. I have direct deposit so I get paid a day earlier than payday which makes budgeting a lot easier for me. I like not having to write a check to pay bills. Going to the ATM is a pain and I wish there weren't charges for it but I know that is not your fault, cashback is a great alternative. Loading my card is easy too with several places in my area available to me. Recommended by a friend, I too recommend it to my associates. Thanks!

They like to steal money and don't file a dispute with them. They'll deny it and keep the funds. They are liars. Very very very poor customer service. They'll hang up on you if you tell them you wanna shut your account down and everything.

Very satisfied with my Green Dot. It's easy to check my balance at any time. I love how it is accepted everywhere, and the direct deposit keeps me from having to constantly cash a check at the bank. I also like the money back feature. Just wish you could get the $100 when you reach it.

Ok so one of my close friends set up a fundraiser for me on Facebook because I recently found out I have stage 4 lung cancer. We thought it would be convenient to have the $ put on our Green Dot card. 3 separate transactions were deposited to Green Dot from Stripe in the total amount of $963.15. I then went to sign into my account and my card was blocked. I then reached out to customer service only to be told I had to prove who I was and that the $ that was deposited belonged to me and was to go into my account. I asked them how I should do this since I was not the one who set the fundraiser up and did not have access to this account. They told me to screenshot a picture of the fundraiser page and send it to them along with a copy of my driver's licenses front and back. They gave me a case #. No return email or phone call or any kind of contact.

Purchased a MoneyPak and loaded it with $500.00 to load my Debit Card to pay bills, first they took my I.D at the register and then had to send my I.D on the MoneyPak website and still no money loaded to my card, now I requested a refund and don't know if I'm getting that back, which by the way they say takes up to one or two weeks and still charge you 5.95 to play with your money. Meanwhile my bills aren't getting paid. So please tell me Green Dot how is MoneyPak the fast easy way to load a Debit Card?

Everything very good... except that your card doesn't work in Mexico. Also I cannot add enough money at convenience stores... Hope that my comments helps you out to improve your service. Direct deposit is good but some companies experience problems to use it.

I am very pleased with the service and convenience of the card, and it allows my check to be deposited early. I will recommend and have recommended this card to my friends and family. It is my card of choice for sure.

Green Dot has been great no complaints from me... I have yet to have any issues since I’ve began to use my card!!! My Money is always on time and the app is very easy to use!!! Awesome!!! I love my Green Dot☺️.

My only complaint is that I cannot update my address and phone number. I have to get a new card??!! I get direct deposit so that is very inconvenient. Please fix this issue. My new cell **. I also need to change my address to my new home. Otherwise this way of banking works perfectly for my lifestyle. Thank you.

My experience with Green Dot card has been excellent. I have been using my card with no problems. I'm able to pay bills and swipe at the register. I also like that I can get cash back. And I like to get cash back rewards.

They stole all my money in California, denied my dispute even with a police report. This company exploits poor people. Please please beware. My card was used in 4 states the same day, you would think this is all they'd need to know it is fraud. Store with the highest purchase even have the culprit on video, still Green Dot refuse to refund me my monies. Green Dot does not follow procedures as regular bank. Do not use or you will regret it.

I love my Green Dot Card. It's easy to add money and easy to keep track of spending. It’s better than a bank. I encourage my friends to get Green Dot. Get rid of the bank who just keeps overcharging on everything and endless fees.

I get paid every two weeks. I get paid on Fridays. I got Green Dot card due to being paid 2 days early which has never happened so that's false advertising. I will provide my last pay as an example. My job sends an email when the funds are sent to my account. So I received the email on May 28th stating funds were sent. I didn't receive until May 31st as that is when it was posted to my account. I called their automated line which states that my last deposit was on May 29th. I called to see why they are holding on to my pay for 2 days before releasing the funds to me. No one ever has an answer. They continue to tell me to contact my job. No supervisor or agent is ever helpful. I've been told so many different things by different reps is just ridiculous. It's like they read from a script.

I'm so glad to have this card. Makes everything easy. I get money early, a way to save money. It's great. This card is practical. Not sure why more people don't use it. I know that my money will always be there.

I really like the service of my Green Dot card. Thank you. How do I redeem my earned money? The best part of the card is the vault. Who would of thought that you could have yourself personal vault of your own and on at that. Gives you a peace of mind. Again thank you.

I think the membership fee for the card is too high because when you get the cash back rewards you’re pretty much just getting back what you paid for a fee so I don’t really see the point in the rewards.

I like this card because I get paid two days advance which is so helpful for me because I can pay bills before dates are due. The only thing I don't like is that I reach 100 dollars before I'm supposed to I which they would make it at least 150 or something else at the end of the year but other than that I love my card.

I am very pleased with the card and the service that I have had with this card. I would recommend to a friend. This has been a lifesaver with my job as well as general life. I use it every day for all things. The only thing I do not like is that some places will not take it because it is classified as prepay card.

Money was stolen out of my account which left me and my kids stranded and Green Dot said they couldn't do anything after I had made a a deposit. Green Dot is horrible. They told me they don't care for my inconvenience.

Yesterday I purchased a Green Dot MoneyPak from Walgreens. I later attempted to reload my Varo card with the help of a Green Dot customer service agent. I gave him my information card number and debit card number to be loaded. He confirmed the right amount and he also confirmed the correct card number. He later then said that the transaction was successful. One hour later I didn't receive my funds. I knew this was weird because I normally get them very fast. I called back, ain't got back to the same customer service agent who rudely said that I need to wait and be patient.

I recently got my tax return on the Intuit Green Dot prepaid card. I was able to get a little bit of money out since I usually carry cash instead of my card, and when I needed to use my card again it was missing. Someone racked up charges on my account, and I had filed for a new card and to dispute the charges. On the 8th business day of the first claim, it was denied so I had to call back and ask for a supervisor to call me back the next day to get the claim reinstated. Then waited another seven days before a manager was able to call me back from the corporate office, told me how to send in the letter via email because I don't have money for stamps or gas, and then find out that it was denied the same day, when I called in to check on it the day after.

I love Green Dot's notifications and the app. I get my direct deposit on my card. So much better than the bank. One of the best moves I made was closing my checking account local bank and getting A Green Dot debit card!!!

I'm very happy with my Green Dot Card. I have held on to the other card since I have had it for so long, but I'm going to close it out and just use the Green Dot soon. I wish the cash back would be included for all purchases and not just a set amount that you have to wait 12 to receive. Thank you, Marlene

I love the Green Dot card. Gives me the freedom to purchase things online and rent cars with out a credit card. It's easy to reload when I need it and love the fact I can deposit my check directly to my account.

Have never had an issue. Direct deposit always comes through. Money is always accessible. Refill and withdraw locations everywhere in the country. And the $100 back once a year is always a great surprise when it comes. I would refer this system to any family or friends that need a quick and easy way of sending money to and from other family and friends.

My experience with Green Dot has been amazing. Anytime I had to call customer service they was always great. I like the new app. It is easy access and always current and up to date. I love getting paid two days early.

The monthly fees are ridiculous. And after all the money I have deposited to this card...I still can't get my own cashback rewards without having to meet all the unnecessary requirements... I think I'm done with this card.

I have no complaints. I have had awesome service. I would recommend this bank to everyone. I have had no issues. My card has worked at all the places I shop. Again I have had awesome service. Awesome service. My direct deposits go in on time. And I can get my funds out with ease.

I have had Green Dot Card now for about 9 months now and it's been nice getting my direct deposits early! I get notifications about your promotions. I get cash back on purchases. I have an easy to use APP. The only thing was one time I got charged 30.00 dollars for having zero balance at end of month. I guess that's what it was for? It never did explain why on my app. But other than that I love this card. Thanks.

I did not get my new card in the mail. Green Dot makes it almost impossible to contact customer support and fix problems. I don't want to pay for another card when I didn't get my last one. I can't use direct deposit because of this.

Green Dot is an easy debit card that I reload for the expenses of a senior citizen I work for. Never had a problem. I would recommend this card to anyone that has easy access to a Walgreens for reloading.

I like Green Dot for the convenience, and getting paid earlier. Recently I had a security issue with some weird charges on my card, and spoke with customer service. On a positive note, my new card got to me earlier than expected. On a less positive note, customer service is simply okay. They seem rushed to get you off the phone, and so not seem to listen very well. As well, I think it strange that I need to send a letter in to further processing of my claim, when I fully explained everything to the reps. Thank you.

I had 2 unapproved transactions. The customer service rep handled my call calmly and professionally which was great because I was extremely upset. She provided the information I needed to get the issue resolved. She also expedited my new card to me within 48 hours after my call.

My experience with Green Dot has been truly wonderful. I've not had any problems or issues like I have in the past with other banks and I'm so thankful for that I've always gotten my deposit early which I love very much. Plus I can put money back in my vault like a savings. So it's just like having a major bank but much better. So thank you Green Dot.

I wish you could transfer money to actual bank accounts and not just other Green Dot cards. I have both types of accounts and I hate having to go to the ATM and then to my bank. I'm seriously considering just using my bank account and not my Green Dot card.

The card came in the mail for me. I set up direct deposit and it was easy. I'm able to make online purchases and buy at the store without having to carry cash. Very easy to use. I would recommend this service to everyone I know and anyone who might ask who I bank with. Ty so much for making my life a little easier.

Everything is great so far. I've used the card for more than 2 years and never had an issue and if I ever did they answer quickly too. I use direct deposit and also the ATM fees are ridiculous. Other than that, everything is point on.

There are really no major issues with this bank, only minor. The biggest minor issue is there is not an ATM machine strictly for Green Dot. I am charged $3 for each withdrawal and that is a problem for me.

Have hardly ever had issues while using this bank, direct deposit is fast; who doesn’t love getting paid two-three days early? Their customer support team is well built and any minor issues I’ve had they were able to solve them.

Never had any problems with my card. It has always worked when loaded. I have never used the checks though I have some so no comment on those also the same with the secured credit card. Haven't completed the requirements for the cash back yet so no comment.

I'm very satisfied with my Green Dot card and would highly recommend it to anyone who is looking for a card that has no overdraft fees. I have had my Green Dot card for almost a year and use it on a daily basis. Thank you Green Dot!

My deposit time is never the same. Makes me sad. Some days at 5 on Wednesday and then a lot not until Thursday am. Then it states the deposit day, one day earlier than it actually loaded. Like now, sit and wait when they say 2 days ahead. Wondering if I should change providers. It’s just frustrating.

Love using my Green Dot card every day. It’s easy and very helpful when I need it. People ask what kind of card I use then I spread the rumors around that sign up for Green Dot and you will never regret it.

Long as I have had my Green Dot card, it has been a very great experience. The pros are the checking and savings acct access and the ability to transfer, send, deposit, and withdraw fund at my will. The only cons I have is the $9.95 fee for maintenance. I have a card from another issuer with the same features but it's free checking and savings no fees.

It is a great banking system. Very easy to use app, updates right away. Direct deposit goes in at least a day and a half earlier. I can use it anywhere and have never had a problem with it. I would like to see the cash back a little earlier then every year. Maybe 50 every 6 months.

So far I have been extremely satisfied with my Green Dot Visa card. Although I do feel like the monthly fees are a little high, which may ultimately lead me to use a different service in the long run. The ease of access is great and customer service has been very helpful when I needed it.

So far, I am pleased with my. I have direct deposit and usually I am paid before my coworkers. I like Green Dot because the fees are fair. I have used other cards but the charges was ridiculous. I will keep using Green Dot as long as it stays the same.

I was surprised at how much the Green Dot card can do for me. It is just like a bank card and it does actually have a checking account (routing and account number) which comes convenient when doing finances that require a bank account. I do have to suggest getting the VIP card. When I had the basic card, I was unable to use it when getting gas for my car. The VIP card allows you to do that. Other than that, it works just like a real bank checking/debit card.

My Green Dot card is very easy to use and I like how I earn cash back on every purchase. I have been using Green Dot for two years and I love it. I would recommend this card and I have to my friends and family because of how easy it is to use.

It is good for the normal use. I like that I receive my direct deposit a day early as well. The only bad thing is the rates taken for the ATM. You pay almost five dollars to withdraw from the ATM. Other than that I can use it anywhere.

I love that I get payed 2-3 days earlier. No hidden fees and easy to use service! Only downside is having to pay the monthly fee if your account isn’t over $1000. Other than that, I love my GreenDot card!

Very pleased with my Green Dot card except for sometimes it takes a whole day or even 1 1/2 days! Easy to manage. Need ATMs that doesn’t charge when needed in a pinch! Would rather have text reminders instead of the way you all do.

I love my cash back card. I switched from the regular one and and almost done with my year - I will get $100. I use it for paying bills and getting my paycheck. There is also an option to save money and I intend on using that as well towards Christmas presents for my family.

Though I don’t feel like it would be easy getting in contact with customer service, I am still satisfied with my Green Dot cards. I wish there was an actual Green Dot atm. It is inconvenient getting money off of these cards.

I really like this card. It is the only card I have. They told me to get a prepaid card to start building up my credit. I’m trying to build up my credit. Hopefully it will work and I can get some credit built up.

This card is so easy to use. I like this card 'cause you dont have to keep a certain amount on the card. The other reason is you get paid two days before you get paid. That helps me stay on my budget and buy bill on time. I always tell people about this card.

I moved back to the United States from Germany and needed a quick solution for my finances. Green Dot has been excellent throughout my experience. The app works perfectly and notifies me of any charges, updates and deposits flawlessly. I also use Green Dot for my direct deposit and often I receive payment a day before payday, which is a nice bonus! However it is difficult sometimes using the card at certain locations. Be wary that car rental companies and some business will not honor the 'pre-paid' card as an actual debit card, even though it has the Visa logo. But on average 95% of transactions work perfectly as a normal debit transaction. Thanks Green Dot!

I really enjoy using this card because my payroll/SS check is deposited at least two days before I am supposed to receive it. On certain months I may be running low on funds and so it helps when you have access to your funds a little bit early. I would recommend this card to anyone.

I am very happy with my Green Dot card. I would recommend anyone to get one. I love not having to wait till Fridays to get paid. Typically by first thing Thursday morning or late Wednesday night it is available.

I've never had a credit or debit card. So when I got my Green Dot card I guess that's just like getting the best of both as long as you keep your money on there and you do what you supposed to do you got it made hey screen. You made my life a lot easier.

My card experience has been wonderful they always update when I receive a deposit or when my balance is low. I also love that it has a vault so I can stash money away for a rainy day. I will definitely recommend this card for people that don't have it already.

Remove monthly maintenance fee of $9.95 for long-term account holders or account holders with recurring direct deposit. The cashback minimum of $100 is pointless when it’s canceled out by the yearly $120 in fees. I will be canceling my account beginning next year.

This has been a convenient way for banking, as well as card purchases with easy to find locations to refill or withdraw your cash. There's options available for direct deposit, bank transfers, and other features. I haven't had to deal with any disputes, and only once or twice have I spoke with a customer service agents and was treated very well.

I used the Green Dot card for a quick bill to pay but it quickly became my go to card. I get my pay directly deposited now and I receive it 3 days earlier. Single parent getting paid earlier. It's a keeper.

My card used to have no fees as long as I deposit over $1,000 a month. I contacted customer service and ask them if Green. Had a card that had no fees and they told me yes, but they could not tell me what card it was. I now currently deposit over $2,000 a month on this card and I'm looking for another card to replace it.

I would have given 5 stars but now I don't get my check early like when I first got the card. That's why I bought the card 'cause it said up to 2 days early available funds on direct deposit. Now I get my funds on the normal payday instead of Wednesday.

I had a fairly well experience with this card. I do everything with it from taxes to direct deposit. I even got a free 100 for keeping my balance over zero for a year. I'd give 10 out of 10 and recommend it to everyone. Thanks Green Dot.

Great card to have. No problem with using my card and I can use it anywhere. I love getting my paycheck 2 days earlier so I can pay my bills. I love that there's no overdrafts fees and I can add money to my card.

So far I have had this card for about a year or so and I have had no problems. I love the fact I can pay bills and send money to my loved ones really easy. I also love that it waives the monthly fee if your deposits meet the minimum deposit. I would recommend this card to anyone... In fact I have several times!!

Dislike $1.50 fee for every debit. And had a unauthorized charged. Called to stop payment cause was pending. Agent told me they couldn’t stop it and would have to disputed once it posted. So I’m out $75 because the payment couldn’t be stopped for a reason I don’t know. They said it would have to post then I have to dispute it but I wanted the payment stopped before it was even posted not very helpful at all.

Have had little problems with the card and account since I've had it. Only complaints would be the fees added recently for ATM withdrawal and no longer being able to pre approve checks. Get my check deposited earlier than with a bank!

Green Dot has been a good card. I use it often. I would recommend it to my friends and family. They have cash back rewards and that’s good. Also haven’t got my rewards yet but I’m pretty sure they will be good ones.

Very Dissatisfied. The fees on this card are ridiculous! They punish the very people who are most likely to use this card. Bad enough I have to pay $3 to reload, I have to pay $3 to take it out again at an ATM! RIPOFF!

I wish that it would show me when my account was started so I know when my cash back would be readily available. Other than that I do not have any issues. Works and helps me see where my money is going.

I chose Green Dot when I had to relocate to an unfamiliar area. I was not familiar with any of the local banks and needed to have access to a direct deposit account to receive paychecks. I had heard of a number of prepaid debit cards. Green Dot was a name I recognized and with no fees it was the best option for me. I originally thought it would be a temporary solution while I shopped for a local bank. The service has been excellent and none of the possible "hidden hooks" have ever been discovered. I am very pleased that I chose to trust Green Dot!

I enjoy using my card. I have no problems using it at a number of different locations. I am very pleased with my card and would recommend Green Dot to all of my friends. I especially like the cash back that I receive when making purchases.

So far, it's been fantastic. No complaints other than no real places to add cash to the card. But it's been early on paydays. Accepted everywhere. Thank you for being so easy to use. Prior to getting my card I had no idea about Green Dot. Great service.

I like the card. I love the fact I can get paid a little early. I do not like the fact that I have to pay fees for atm. Do not like monthly fees even after I have enough deposits going into account to prevent the fees.

I lost my job so I don't have direct deposit anymore. So stop using the card. thank you. The website work really well I can check any transaction I made. The card is secured. However, The support service by telephone is missing so I could not contact in some cases.

Green Dot has been a great card since day one. Easy to use, accepted almost everywhere, easy to load money on to, the cash back rewards, and good app to use on my iPhone. Only disadvantages to the card are the fee to reload the card is a little high-it should be based off the amount of money being reloaded on to the card.

I love my Green Dot card. However there is one thing that I dont like and it's the cash back. I would like it if once you max out. Pull it. So you can start over. Let's face it. Everyone has tough times and need a little extra.

I am a very satisfied customer. I have recommended Green Dot to family, people I work with. I haven’t received any negative feedback. Some of my coworkers have children that have Green Dot also and they are also happy with the services also.

Love having a Green Dot card, minus the one day I couldn't access it. It's convenient and easy to use anywhere. I pay my bills online with it and all. When I get it replaced they are right on it. I only wish I could change the image on my card.

Despite many emails explaining that the mobile app would not work for me I keep getting the same reply and same set of instructions which I have followed over and over no results. When I called several times to one was able to help or seemed to speak English well enough to understand what I was saying.

I love Green Dot. I'm in control of how I bank. I like the way you can stash money and help you save. I can go anywhere use it at any time. I wish they had their own atm's that you can use to avoid too many fees. The best thing is the direct deposit. I get my money a day faster. It helps a lot. Thank you Green Dot.

Green Dot is a great company but I don't think you guys should charge 10 monthly fees that's more than a normal bank. I like that you can stash and unstash cash. Also I like the early direct deposit. Over all I like GreenDot company.

The app is easy to use however I was not happy that my VALID driver's license was rejected and I'm not able to use the transfer money from another bank feature. Also, I have the cash back rewards card and although I have reached the maximum limit ($100) and I'm not able to access it and have to wait for the 12 month period.

My previous bank decided it would be a good idea to charge me me a monthly fee after I requested the account to be closed. I had already withdrawn my cash because of a security issue so I was charged 2 NSF fees because 1 I didnt have any cash to cover the monthly fee of 15 dollars and the other because there was no cash to cover the NSF fee they charged me for after knowing I had withdrawn my cash. Long story short I was switching jobs at the time and went to apply to a local bank and they informed me that I had a delinquency flagged under my name for non payment of a NSF fee.

The direct deposit card is great. Great customer service and staff to talk too. Thank you. Your company is always faster than other banks for two days direct deposit. Thank you for your understanding and cooperation. I will always used your company.

Never had any issues with card. Have always been able use card at any ATM or store. The only thing I don’t like is the high monthly fees to use card daily. I believe if you get regular direct deposit each month then the monthly fee should be waived.

I like everything except for the $10 fee if I don’t have enough put in as a direct deposit each month. And I wish you didn’t have to wait a year to collect your rewards. Other than that I have no other issues or complaints and would recommend Green Dot.

Pretty awesome getting my paycheck earlier. It helps tremendously being a single mom... just wish the cashback didn't cap off at $100 otherwise great card capabilities. Love that it's cash reloadable. Will be a loyal user as long as possible.

Should have fees abolished. Thank you. Please it will help people who work for their money. Or they can go get another card and don't worries. But it would be very helpful if you would do away with the fees.

My experience with the company has been working out for me just great. I would recommend my experience with the company with my family and friends. My payment from my check be loaded on my card before I get paid. This card is great. I can pay bills and shop. I love my Green Dot account????

There have been some times in the last year when having your debit card was extremely helpful. I am unable to be fully mobile and your card affords me the opportunities to fully utilized online payments for 95% of my bills. It's convenient and the credits and debits show up in a timely manner. I'm very pleased to have my account.

I love Green Dot! Very satisfied with my card and how it gives me lots of cash points! My experience with this card is awesome! I’m also able to book hotels and rentals with this card. I would recommend my family to use this card! Thanks Green Dot!

I like the card. It's easy to used. I get paid faster and my money come right to my account when I use my card. The amount when come to my phone where I spent the money can't nobody get to my account. It's a very safer card.

I just think the $9.95 fee is a little high. Maybe five dollars would be ok. Or even what about if you have your paycheck deposited into your account regularly that monthly fee gets waived since you're a loyal customer!

You have too many fees and if something doesn't change about it I'm gonna switch to Chime. Anybody else is better than Green Dot. Everything about the card is bad. I've had nothing but problems with Green Dot. The card is crap. That's all I have to say.

I thought I had lost my card but ended up finding it later. I Sent all of my funds to myself via Western Union only to find out that I couldn’t do that and had to have the transaction cancelled by Western Union. As soon as the transaction is done pending by Green Dot, my funds will be back. Green Dot says it could take up to 10 days which is ridiculous because no other transaction takes that long to finish pending. Now my family has been screwed for the last week. It’s already been a week and it’s still pending. Thanks Green Dot for all of your help. You sure didn’t mind taking the VIP charge out and putting it at -4.95 that’s for sure.

I love my card. Just wish I could get my direct deposit on Tuesday like I use to but other than that I love my card. Can pay bills, order things offline. I love how you can get cash back from the card and the other thing I don’t like is the cost you have to pay every month it a 10 dollars fee. Other than that the card is so awesome.

I think the Green Dot card is great. The Only Exception is that you can't use it for Western Union because it is not recognized as an official Bank with their site and other providers as well don't recognize it as an official Bank.

I would be much more likely to continue using if the monthly fees were not there. I have access to another card that doesn't charge me. My card is in the negative even now simply because of these charges. I will probably just cancel my card.

I have been with this company for over a year. I never had a issue til now. I called customer service for a replacement card, because mines was broke in half. They claimed they mail my card on May 23. It’s June 11. No card. No access to funds. Called. Got misinformation. Now I have to upload and email my ID and all these documents in order to receive my funds. It’s BS. I stay with somebody temp. I have to provide a lease and utility bill with my name on it. I’m only staying at the address for month. You're holding my hard earn money hostage charge me for a card which I never received.

Worst company EVER!!! I had a card for about 6 weeks. Not crazy about the $7.95 monthly fee and having to pay $4.95 to load but whatever. The problem is customer service. I was able to make a purchase using the card this morning. Then when I went to make a second purchase from the same merchant, the card declined. 2 calls to the merchant and 3 calls to Green Dot ended with me cancelling the card. Green Dot insisted that is was the fault of the merchant and wouldn't listen to any kind of reasoning on my part. I tried to tell them that THEIR system was telling me the card was closed but they wouldn't take any responsibility for the problem. All the merchant could see was the card being declined.... What else could they do??

This is my first time using Green Dot for a payroll direct deposit.... Well it’s the day and nothing. My deposit isn’t in my account. Every time I call no one has answers. My work has confirmed they sent it. I am so stressed out. Has anybody else had late direct deposits from them or misplaced? I thought they would be amazing so I switched to them but now my direct deposit is missing!

It's a great card because like right now I can't have a bank account because I have to file bankruptcy because of generic theories in my past service. Card is perfect for receiving my paycheck and they're also helps that I get paid 2 days earlier. I just wish I had some credit to go with it but

I needed to pay a bill and didn't have a card to pay my bill off. I saw Green Dot in the store and decided to grab one. It was just an easy fix because they charge too much so I don't buy anymore. Sometimes, people use it to pay the bill and then Green Dot would charge a fee and they were not on there. Green Dot had sent the money off the card. I got my card still, but I'm gonna take my money off the card if I'm not using it.

An $8 monthly fee is rather ridiculous. The monthly fee on my bank account is a fraction of this, and they actually provide A+ service. Plus my bank doesn't turn me into a product for marketing purposes. I received this card a gift, and I wish I had gotten a normal prepaid Visa instead. I would never recommend Green Dot to anyone that can open a real account with a bank or credit union.

My live in girlfriend did my taxes with Intuit TurboTax. They've contracted services to Green Dot. She then took off and stole the card once we received it. After canceling the card, Green Dot refuses to issue me a check with the remaining funds. I've sent every identifying document I have to verify my identity. They refuse to change my contact information to the current address and phone number (even though the address on my state issued id is clearly legible, and I've sent countless pieces of supporting documentation they've asked for, including state government documents sent to said address, a lease agreement etc). They refuse to let me speak to a supervisor. They tell me I will receive a callback from the corporate office within two business days. They keep calling the wrong number, despite clear instruction stating the phone number on file is incorrect.

We bought a prepaid card & cannot activate it using either of our cell phone numbers. I sent a message to the support address on their site. Got an email back with zero info on a fix. Can’t get our $!

Bought a card then found out about a monthly bill. After requesting a refund they refused to give me what I paid for the card. I do not recommend using this card. Save your money and buy a gift card instead.

Didn't verify my identity, still charged me a fee. I purchased a Green Dot card for direct deposit. Loaded 20USD then tried to register the card and open an account. The website said the verification process would take 48 hours. Never happened so I called customer service. I was notified that I could not load the card ever again and had a balance of 12 dollars and some change and could only make in person purchases. Very displeased with the experience all the way around.