Disclosures
Aspire Visa

Aspire Visa Reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About Aspire Visa

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Aspire Visa Reviews

Filter by Rating

  • (5)
  • (1)
  • (4)
  • (150)

Popular Mentions

    How do I know I can trust these reviews about Aspire Visa?
    • 4,520,418 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Aspire Visa?
    • 4,520,418 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Verified purchase
    Price

    Reviewed June 21, 2023

    It's not bad enough that they charge an annual fee but every month there is a $12.50 maintenance fee for a card that I never use. I called a month ago to cancel my card before the annual fee but they told me that they would waive the monthly maintenance fee for 3 or 6 months. Now in order to close this account I have to pay 62.50 before I can cancel the account. No refund for the maintenance fee. If I did close it last month like I wanted I wouldn't have been charged the annual fee. Even if you have bad credit this card is going to suck every cent that you have. DON'T DO IT!! FIND another card if you have bad credit and if they have an annual fee because of bad credit go with that one, not one that changes $12.50 monthly maintenance fee. What a rip off!! Like I said before DON'T DO IT!!

    Thanks for your vote! Report
    Contract & Terms

    Reviewed June 12, 2023

    As with many others I received the "Pre-approved" offer that actually wasn't, but got a card after the full three week process. Nice limit but apr was high and then here come the monthly user fees. All in the agreement, so no big. What really punctures my water wings is how they will randomly decline a sale for "account security reasons" with plenty of credit available. Don't count on this card for anything important. Good thing I have two Capital One cards with lower rates, one with no annual fee and rewards to keep me from getting all stabby.

    Thanks for your vote! Report
    Punctuality & Speed

    Reviewed June 2, 2023

    I thought something felt off and scammy about this company. It doesn't matter how much I pay off my credit card. The fees basically wipe out what was paid. Even paying well over the minimum amount. I've been late maybe once or twice and even pay the late fees. For some reason, I can't even seem to get below the $1,500 on the card. This credit card company really needs to be investigated. I will be a part of any lawsuit that this company has against them.

    Thanks for your vote! Report
    Staff

    Reviewed May 19, 2023

    Very shady company. I have yet to speak to someone without an accent. Everyone talks fast to try and confuse you. Despite making a payment to my credit card and it placing my account more positive than the credit limit, they still refuse to unblock my card for me to use. They are very annoying, and not worth the headache. Better off getting a secured card and letting these people file bankruptcy. They are awful. I can honestly say I dislike everything about this company.

    Thanks for your vote! Report
    Customer Service

    Reviewed May 19, 2023

    Constant run around from company. Poor communication. Poor security. After my account was hacked I closed it and was billed for a service fee. They mailed me a fraud affidavit and it only had a partial amount of the actual fraud. This is after a police report, and I believed was settled.

    Thanks for your vote! Report
    Profile pic of the author.
    Customer Service

    Reviewed May 17, 2023

    In February of this year I noticed for fraudulent charges on my account. I contacted them and filled out the paperwork for the fraudulent charges I got back papers stating that I was the one that made those charges, but I did not make those charges. So I contacted the contacted the merchants of those charges and was told by them that because they were fraudulent charges the funds that were charged to my account were sent back to my account and the account from them were closed. So I contacted Aspire again to find out why the charges were still on my account and was told that the funds were not refunded to my account because it's not stated in my statements.

    So I asked them if the merchant has credited my account the phones that they took in the first place because they were fraudulent who I needed to contact to find out who's lying or what's going on they gave me no answer. But did tell me that if I did not pay those that it would reflect on my account and on my credit score as an unpaid debt even though the merchant submitted the payment back to my account.

    They told me that if I did not pay those fraudulent charges that they were going to close my account and it would reflect on my credit score which is not right they've already been credited back all the funds that were fraudulently charged but did not apply them to my account and can't tell me why they were not because the merchant even gave the exact date that they were credited to my account and I don't know who to contact about this but they need to be sued for this. I'm working on bettering my credit score not hindering and degrading my score this is totally unfair and something honestly needs to be done!!!

    Thanks for your vote! Report
    Profile pic of the author.

    Reviewed May 15, 2023

    I was late paying but I was about to pay it off. I didn't know they closed it and they also said I went over the limit on the card. These guys didn't give me a chance to pay my account off. They also keep the account open so they keep charging me over the limit.

    Thanks for your vote! Report
    PriceStaff

    Reviewed March 31, 2023

    This card is ridiculous. I haven’t used this card but my payment goes up every month. I contacted them and they gave me line of ** as to why. There should be something done to this company because of the ridiculous fees they charge and looked into as to why when a card isn't used why does the payment and balances go up! How can someone get ahead if these idiots keep taking advantage of people!

    Thanks for your vote! Report
    Contract & TermsPrice

    Reviewed March 26, 2023

    They had a civil suit back in 2008 a new suit needs to be filed. They add an unauthorized credit protection fee based on your balance monthly, on top of account maintenance fee they recently added as of 3-26-23 after the fact. They tell you they will close your account if you don't agree to it, which affects your credit closing an account. They truly need be investigated. I was receiving 25-30 a month in fees on top of interest. They are charging interest on account maintenance fees which they don't initially disclose and apparently can change their terms and conditions on a whim. Avoid these scammers.

    Thanks for your vote! Report
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 16, 2023

    I love using my Aspire card, but I called Aspire customer service on January 31, 2023, requesting a zero balance letter. I was told it would be mailed and I should receive it within 7-10 business days. I waited until February 9th to inquire about the status and I was informed to wait until February 13th and, if I did not receive it by then, give them a call back on February 15th. I called on February 15th and the rep told me that they saw the request for the letter and apologized that it has not arrived. He said that he could email me the letter.

    Why didn't I get the opportunity when I first called on January 31st? Once he confirmed my email address, the rep informed me that it will take 3-5 business days. Now mind you, if I wait until this time frame, I would have waited almost 20 business days which I believe is not good. I requested to get it earlier but the rep kept telling me "sorry for the inconvenience". I think that is terrible customer service and not my fault but I believe Aspire should be made every effort to get my zero balance letter sent out immediately so as to not wait any longer.

    Thanks for your vote! Report

    Reviewed Feb. 10, 2023

    I got the Aspire credit card in March of last year and never used it but every month they took anywhere between $20-$30 so I canceled it in May. Now it being almost a year later, I just got an alert on my phone that they took out $32.25. I thought I was done with them taking my money?!

    Thanks for your vote! Report
    Customer ServiceSales & Marketing

    Reviewed Dec. 31, 2022

    The Aspire Credit card is a scam. I applied for it in March of 2022, got approved for $1500. However, I never received the credit card, even though I was invoiced for "usage" fees. I called customer service on a monthly basis informing them that I never received my credit card, and I was being invoiced for "usage" fees. They guaranteed that they would send a replacement card within 10 business days, and not to worry about the late fees. However, every month I was being invoiced for fees and I kept paying the minimum due. I finally gave up and called them in the fall of 2022, to cancel my card. They apologized and informed me that they would cancel the card and any fees. This December, I received a letter of collection for $160.10 for past due fees. Stay away from this company!

    Thanks for your vote! Report

    Reviewed Dec. 21, 2022

    I have had the company turn a $35 payment into a $1000 payment on several occasions. I don't know how $35 goes to $1000 but ok. I have had to cancel more than one of these kinds of payments and this month I have to worry about my rent check bouncing. This is honestly the worst credit card company I have ever dealt with.

    Thanks for your vote! Report
    Profile pic of the author.
    Customer Service

    Reviewed Dec. 14, 2022

    I have an Aspire card. I make at least 3 payments a month. I don't use it that often. But my credit available gets smaller and smaller. I believe it's a foreign company. Good luck seeing your statements, they are tiny and eligible. The only thing I can do is pay it off. It's making me very nervous. I would not recommend this card to anyone, there is no transparency. Robots and crazy customer service. Once you get this card, you are basically screwed, trust me.

    Thanks for your vote! Report
    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 11, 2022

    Aspire card is the worst card you can get. I have had my card for three years and have only got $150.00 on increase. Have called and went online to ask why. The only explanation I get back is telling me that I have no promotions. For three years no promotions is ridiculous. I have made every payment on time and more. They keep telling me I need to purchase more. This card is a joke. This card isn't worth rebuilding your credit. It's all about money to them. The representatives are very rude too.

    Thanks for your vote! Report

    Reviewed Dec. 8, 2022

    I had used this card only once and when I did the merchant accidentally processed my payment twice which went over my credit limit on the card. The merchant within 24 hours returned the funds BUT Aspire still charged me over limit fee AND canceled my card!!! So now it has affected my credit!!! Worst card service ever!!!!

    Thanks for your vote! Report
    Punctuality & SpeedStaff

    Reviewed Dec. 4, 2022

    I was told my card would take 10-14 business days to arrive. I never arrived so I contacted support and each time the support agent would say it hasn't been 14 business days. I know how to count and I know what a business day is. Anyways, they keep saying to wait two more days and then contact support for a new card. Same thing again the next time I contacted support. Now I have to wait another 10-14 days (if it ever arrives).

    Thanks for your vote! Report
    Customer Service

    Reviewed Nov. 18, 2022

    For anyone reading this if you get a card from Aspire credit card throw it away immediately. I had a credit line of 600$, thought I would’ve used the card for hard times, but the card never actually worked but I got charged just for having an open account despite the fact I could never use the card in the first place. Called them multiple times... eventually, they called me saying I owe them when I never spent $1, they are a scam!! They are going to ruin my credit for nothing.

    Thanks for your vote! Report
    Sales & Marketing

    Reviewed Nov. 9, 2022

    Worst credit card ever. Biggest scam!!! Avoid at all cost! They take $99 as soon as you open the account! Even if you haven’t activated the card this is the biggest scam! Worst card ever. Do not use them. You have been warned!

    Thanks for your vote! Report
    Customer ServiceSales & Marketing

    Reviewed Oct. 20, 2022

    Aspire credit cards refuses to unsubscribe me from their advertising emails. I receive at least two or more emails every day from them. Their unsubscribe site doesn't work. Their unsubscribe mailing addresses are bogus (addresses don't exist). I have already wasted my time calling their customer service. They keep telling me to email my complaint which I did many times. They refuse to respond to any of my emails. In my opinion they don't deserve any stars.

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed Sept. 2, 2022

    I’ve made 2 payments - one by mistake & was returned by my bank. The first full payment was made over 3 weeks ago. Called to find out why my card was locked - told to wait 10 days. Called again & was told to make the returned payment again & card would be unlocked. Called again & was told had to wait another 10 days. Called again & was told I had to wait 19 days. All agents were very rude. Final call again today. I was told to wait until 9/14 when the 10 days would be up…

    Thanks for your vote! Report
    Customer ServicePunctuality & Speed

    Reviewed July 28, 2022

    Last night I received an email informing me my card had been permanently closed "due to inactivity". I logged in online and saw it still open/active, so I tried to call and chat online, but no one answered. Today I was able to talk with someone who informed me that since there was no activity in the last 90 days my card was cancelled. I have NEVER heard of any card with this rule, and no warning, no heads up, just...closed out. I had been making payments within the last 90 days but evidently that doesn't count - Very poor business practice in my book, and I would not recommend Aspire Visa to anyone. Same exact scenario happen to me. Paying on time doesn’t count as well as having a zero balance. They are idiots and a bad company to get a credit card company from.

    Thanks for your vote! Report
    Verified purchase
    PricePunctuality & Speed

    Reviewed July 28, 2022

    My account was closed on 07/27/2022 for non-activity. I used my card to make an online purchase on 07/26/2022 and on 02/22/2022 prior to that. No letter was sent stating my account was in danger of being closed (like the reputable cards do). When I reached out to customer service as to why my account was closed the response was "per the terms of your account we can close it at any time for any reason". I was never late and I also never paid a penny of interest on this account as I paid it in full every time I did use it. I got this card after I filed my bankruptcy (due to medical bills from cancer treatment) and I was thankful for that, but there are many other unsecured cards out there that will still give you a new account with a decent limit and no fees after bankruptcy. I have never had an account closed on me with no forewarning. Stay as far away from this card as you can! It is not worth it if you are trying to rebuild your credit!

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed July 28, 2022

    I acquired this card to improve my credit scores. I set up automatic payment and even supplemented the amount each month. NEVER missed a payment! In March my family began looking for a house. It was critical we maintained a good debt to income ratio so I began cutting back on credit card usage.

    Yesterday I received a notification my account was closed due to inactivity. You are damned if you do and damned if you don't with Aspire. No notifications of potential cancellation. No warning at all.

    Now my credit scores will suffer, and the reason for getting the Aspire Visa was to avoid such damage. I cannot imagine what they must do to clients that do not pay their bills. Communications with this company suck. DO NOT waste your time thinking they can help. They are liars and are untrustworthy, and do not deserve your loyalty. AVOID Aspire Visa!!

    Thanks for your vote! Report
    Customer Service

    Reviewed July 28, 2022

    Last night I received an email informing me my card had been permanently closed "due to inactivity". I logged in online and saw it still open/active, so I tried to call and chat online, but no one answered. Today I was able to talk with someone who informed me that since there was no activity in the last 90 days my card was cancelled. I have NEVER heard of any card with this rule, and no warning, no heads up, just... closed out. I had been making payments within the last 90 days but evidently that doesn't count - you need to make PURCHASES I was told, and my last purchase was 98 days ago. Very poor business practice in my book, and I would not recommend Aspire Visa to anyone.

    Thanks for your vote! Report
    Customer ServicePunctuality & Speed

    Reviewed July 27, 2022

    Never missed a payment, never late with a payment, annual fee typically paid 30 days in advance. Today I receive an email that my account was closed for non-use. Seriously! I'm furious. Called their Customer Support number back to back...all I got was a fast busy signal. Had a NICE credit limit. Used it in the past when I NEEDED to. Paid off all credit card debt November 2021 and for good behavior I get a CLOSED account and a ding on my credit score?

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed June 13, 2022

    This company routinely sends me emails at least 5 times a day, every day. They are all coming from some different email address so blocking them doesn't work. I've called the company, I've followed the link to not receive their offers, numerous times, their customer service agents speak very broken English and do not understand the complaint, so I'm filing a complaint here.

    Thanks for your vote! Report
    Customer ServiceOnline & App

    Reviewed June 11, 2022

    I have an excellent experience with the card. I got a generous credit limit. It was easy to sign up for and my experience with their website and customer service department has been positive. I have the Aspire Mastercard.

    Thanks for your vote! Report

    Reviewed May 20, 2022

    Preapproved me for $1,000 and then when I clicked on it it couldn’t find my info. Then preapproved for 350. We’ll nevermind cause of course I wanted the $1,000 you offered. I even have the offer email for that amount. Fraudulent claims is what that was.

    Thanks for your vote! Report

    Reviewed May 16, 2022

    I set the payment for my Aspire card to go through on the 23rd and they pulled the money from my account on the 16th then blamed me for it. Even though I had a confirmation for the 23rd they said I paid with my debit card so it just goes through automatically. When I pushed they offered to refund the payment so that I wouldn't close the account. I had to ask at least 4 times to close the account. Even though the payment went through in seconds they told me it would take 2 days to process a refund.

    Thanks for your vote! Report
    Customer ServicePunctuality & Speed

    Reviewed April 24, 2022

    Approved for an initial $350 credit limit. I called to inquire about a credit line increase after 1 1/2 years of having on time payments and zero issues with my account. I was told they ONLY review accounts periodically for a credit line increase and would send notification of an increase when it occurs. So, every payment I have made on time, with no issues at all for 18 months and no issues with my credit and still NOTHING. Bottom line is, this card is useless, fees are outrageous and customer service is a complete joke. I would stay clear and NOT recommend this card for any reason.

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed Jan. 28, 2022

    I wish I read the reviews before I responded to their PRE-APRROVED acceptance letter. I know the difference between PRE-APPROVED and PRE-QUALIFIED. They are able to get away with this because they stick an * next to the PRE-APPROVED and the small print says you're not really approved yet. It appears that this credit card exist merely to sucker people into lowering their credit scores through their pointless credit checking. There are legitimate PRE-APPROVED offers out there but this type of company will have people like me missing out on opportunities. I won't even get into how the conversation went with the "Service Rep" who was unable to get a Supervisor on the line because they were all in "meetings".

    Thanks for your vote! Report

    Reviewed Jan. 17, 2022

    So, I had a credit score of 687. Aspire offered me through mail a pre screened offer for a $1500.00 card with no annual fees. I went to the website, entered my pre-screened offer code. They denied me even though my credit balances are within limits and pay them off every month and I was made to believe because this was a pre-screened offer that only a soft credit check would be applied. Instead they deducted 4 points to my credit score and entered another hit that will be there for two years. Run far away from Aspire. They are disastrous. Totally bad company.

    Thanks for your vote! Report
    Customer ServiceInstallation & Setup

    Reviewed Jan. 13, 2022

    It's been 4 months now and I have never received my card, I spoke with customer service and they cancelled the card and ordered another one, twice, I paid off everything activation fees. Whatever in October, it's now January and still.... nothing yet

    Thanks for your vote! Report
    Profile pic of the author.
    Punctuality & Speed

    Reviewed Jan. 4, 2022

    I was laid off October 19 2021. I told Aspire I filled out the forms. Filled it out not the credit protection doesn’t want to pay the amount cause they are saying I’m 60 days late. I gave them the forms before 60 days.

    Thanks for your vote! Report
    Punctuality & Speed

    Reviewed Dec. 24, 2021

    After having the card for a couple years... I recently paid it off and then went on vacation. After returning home- 3 weeks later I get a notice they had suspended my account. I had a couple missed payments in the last year, but they were brought current quickly. I haven't a clue? BUT I am glad they'll be gone!

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed Dec. 13, 2021

    After having this card for a few months I fell behind but I knew that I was going to be able to pay the balance in full and called them to advise them of the day I would be able to do this and they stated that it was fine. I called on the day I told them I would and they even removed my late fees so I paid the balance in full. A week later I went to use the card but it was declined. When I called them they told me that my card had been closed on the same day I paid the balance in full. I was not made aware of this. I would not have paid the balance in full if the person on the phone would have told me this. I would have made partial payments.

    I had reiterated with the person on the phone to make sure we would be able to use the card and they assured me that I would have access to the full amount within 24-48 hrs. They lied to me and then to top it off I called to complain and was told that they escalated my account and would call me back within a week. It is now 3 weeks and nothing. Honestly I wanted them to reopen my account but now I don't care. They deceive their customers and don't keep their word.

    Thanks for your vote! Report
    Customer ServiceSales & Marketing

    Reviewed Dec. 7, 2021

    I opened this credit card and paid the annual fee. It was the one and only payment that I made on this card, because I was never able to use the card. I had the card for less than five months, I called the company and asked why I couldn't use the card. Their response was that it wasn't activated. I had activated it once I received it, I activated it again on the phone with the customer service rep.

    Behold I went to use the card again in a week or two, and it was declined again. I called today and they informed me that due to inactivity on the card they closed the account. If I wanted to reopen the account I would have to pay another annual fee. I explained to them, that the reason there was no activity on the card is because their systems wouldn't register that the card was activated apparently. They could care less. It was a scam from the beginning and I can only imagine how many other people they do this to. They should be shut down, and they should be brought up on charges for predatory lending practices, bait and switch and anything else you could think of to Target people that are trying to rebuild their credit and then screwing them over.

    Thanks for your vote! Report

    Reviewed Dec. 6, 2021

    Received my card, looks pretty good. The problem is when I go on line to reg. my account on line, it won't send me the code that they require to reg. the account ?? I repeated over and over, changed both user/passwords and yet nothing. They would not send me any security code to me at all, so I am not able to go on line. If this is a valid company then I should be able to do this like all the other Honest credit card companies. I will not be using this at all. Please be care if they are a new company that does this to you, A PRETTY BIG RED FLAG!!!!

    Thanks for your vote! Report
    Sales & Marketing

    Reviewed Nov. 17, 2021

    If I could give a negative star, I would. This company does false advertising. They send PRE-APPROVED only to deny you and put a ding on your credit report. I wouldn't have filled out the form if it had said PRE-QUALIFIED and they know that. How is this legal?! It isn't. I wish I would have looked them up before falling for their scam. I will also report to BBB. I hope you guys go out of business. You're terrible.

    Thanks for your vote! Report
    Contract & TermsPrice

    Reviewed Oct. 19, 2021

    I do not own an Aspire Credit Card. I was pre-approved and declined. Their terms are absolutely predatory and are designed to extract as much as they can out of you. 175.00 upfront fee. 49.00 annual fee. 12.50/month maintenance fee. 35%+ APR. Low credit limit. Avoid at all cost. This company appears to take advantage of people down on their luck who trying to rebuild their credit. Their combinations of high, excessive fees and incredibly high APR will ensure that you're paying interest on top of their own self-imposed fees. (Their fees are charged against the card and are subject to that absurd interest rate.)

    Thanks for your vote! Report

    Reviewed Oct. 19, 2021

    I received a letter saying I was PREAPPROVED for a credit card with a limit of $1500. Not "up to $1500, but for $1500". I decided to get the card to just keep for a rainy day. Went online, put in the acceptance code, filled out all my personal information, and they came back and said I was not approved and would get a letter in a few days. I would have NEVER applied for a random card if it had not said I was PREAPPROVED. I have no need for another credit card, but I decided to just get it and keep it for emergencies. This is not right to do to people, because now I have a ding on my credit report, and nothing in return. THIS IS A SCAM. DO NOT DO BUSINESS WITH THIS COMPANY.

    Thanks for your vote! Report
    Price

    Reviewed Oct. 15, 2021

    WARNING!!!! paid my card as agreed every month for over 2 years. Only to realise they were charging me High interest (in a zero interest economy) plus a 12.50 monthly fee and a $29 annual fee, All of which I was never aware of. Would not recommend this card to my worse enemy. I since paid off the card with a ZERO interest rate card.

    Thanks for your vote! Report

    Reviewed Oct. 11, 2021

    Aspire Visa Credit Card sent me pre-approval mailings every month for their credit card. Finally, I made a decision to accept the card since it said I was pre-approved and even gave me an acceptance code. When I did, it declined me and said it would send me a letter within 30 days with details. Nothing on my credit has changed. I believe it is poor business to lure someone in with an attractive offer and then turn them down for that offer. I really wish they had never contacted me. If contacted in the future, I will contact the appropriate person within their company and tell them where they can stick their lying offers.

    Thanks for your vote! Report
    Customer Service

    Reviewed Sept. 8, 2021

    AWFUL! STAY AWAY FROM THEM!! This company is terrible. 3 times so far they have locked my card. Every time I use the card they lock it then I have to call customer service and go through a whole song and dance about getting it turned back on. This last time they froze my card and told me I need to verify my ID by sending a picture of my ID and latest bill. I did that, then they told me to send it to another email address, then after that I was told to send it to another. I can never get a hold of their fraud department who are the only ones who can unlock my card. It has been 3 weeks of trying to contact them and still no luck. I have reported them to the BBB and will not be paying any amount of money owed until I get someone who knows what they are doing.

    Thanks for your vote! Report

    Reviewed Aug. 11, 2021

    I applied for this card. They gave me a preapproval for $1500. I accepted the offer and was denied. I have a higher credit score than my wife and I make over a 100 grandeur and yet they approved her for a small amount and denied me. They made a hard inquiry on my account so I cannot purchase the cabin I was going to purchase in the fall considering they ruined my credit. This is fraudulent. Something needs to be done.

    Thanks for your vote! Report
    Customer Service

    Reviewed Aug. 8, 2021

    If I could give 0 stars I would! This company’s customer service is the worst I have ever experienced in my life!!!!! They refuse to help you, read you a script and cannot answer straightforward questions, the supervisors are even worse!! Don’t ever accidentally pay your balance twice you will never get your money back!!!! They lie and tell you that you will receive a refund check and you never get it but it’s taken from your account! I have hired a consumer protection attorney to help get my money back they stole from me!! Terrible company!

    Thanks for your vote! Report
    Sales & Marketing

    Reviewed Aug. 6, 2021

    I received a pre approval from Aspire only to put in info and was denied. This has to be illegal if for nothing else false advertising. This is not a pre-approval. This is pre qualified. Basically a scam.

    Thanks for your vote! Report
    Customer Service

    Reviewed Aug. 2, 2021

    UPDATED 9/2/2021: I have been contacting Aspire for replacement credit card. I have been doing so for about 5months now. They all review my address then tell me they will send a new card.. STILL HAVE YET TO RECEIVE IT..

    ORIGINAL REVIEW: I put in request for new card 4 months ago & I still have yet to receive it. The customer service is very horrible when you hold them accountable for their wrongs. There is no way it takes this long to receive a replacement card.. This service is real unprofessional I prefer & recommend NOT GOING WITH THIS CARD.

    Thanks for your vote! Report
    Staff

    Reviewed July 29, 2021

    This has to be one of the worst credit card you can get. Do not get this card. These people obviously do not have we're not raised by mothers. They are complete low-lives. I really can't even think of a word for them and I hope they suffer.

    Thanks for your vote! Report

    Reviewed July 23, 2021

    I have never received this card. The balance on it is $112 although I have never received it. Was initially sent out (supposedly) on May 30th. Today is 07/23 and I still do not have the card. I have spoken with them several times and have even asked them to cancel the card and they still have not done so. It's a fraud. Try a different company, folks.

    Thanks for your vote! Report
    Punctuality & Speed

    Reviewed July 12, 2021

    Approved for the MasterCard on May 26, 2021. It is now July 12, 2021 and I have not received the card. Spoke to customer service allow 14 business days. I setup my online account anticipating the arrival of the card. It now shows a late fee for a payment that was due on July 7, 2021. If I have not received nor activated the card, why am I being billed a late fee. I didn't expect to pay for the hope of receiving the card. Still attempting to resolve this matter. My hope is if you as a consumer decide to apply for the card please be aware of my scenario.

    Thanks for your vote! Report
    Price

    Reviewed July 7, 2021

    I ordered a new card number when my mail was stolen. That was May, it's July now! Still waiting and being charged $12/ mo for the honor. Card was supposed to be here but never sent. Then they were going to send the same acct #. If you want good service, look elsewhere!

    Thanks for your vote! Report
    Punctuality & Speed

    Reviewed June 27, 2021

    I'm so pissed. I applied for the Aspire master card only to get denied claiming my credit score is 589, which is a lie! My Fico score is 666. So I'm not sure what model they used maybe the vintage 9 but that not right. Anyway not knowing what score they will be using I ended up with a inquiry on my credit report which lowered my score. What a waste of time!!

    Thanks for your vote! Report

    Reviewed June 23, 2021

    Do not get this card! I made 3 small purchases and they suspended my account, said there were fraudulent activity, and could not get them to unlock it after verified they are mine. Got bill before card arrived.

    Thanks for your vote! Report

    Reviewed June 21, 2021

    Logging in my acct to make payments on my Aspire Visa card have not been an easy task - after I have already entered in payment info - there's nowhere I can click submit to submit a payment. I don't have time to dick around trying to move my cursor on the computer screen to process a payment. You guys should really improve on making payment easier.

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed June 9, 2021

    I have had a credit card for a while thru Aspire. I have been paying my account off monthly for about 6 months. As of the middle of may I paid my $109.00 balance off then on June 2nd my account was compromised. I found out thru a email that charges were made that I had not made so I called them and said charges were made like $1.80, $2.00, then $10.00 then higher and higher in one day. Now knowing this doesn't seem right why would they accept these charges?? So now they are sending me more emails on more charges after I closed my account on june 2nd. I have been on the phone with them numerous times and getting nowhere. They said they will investigate it and I have to put on paper what I didn't charge. I told the representative that's easy..I haven't charged anything since May 16th.They said I need to put all charges on paper. How?? I don't get a statement in the mail just emails here and there and I didn't make this mistake, they did!! Sooo frustrated right now.

    Thanks for your vote! Report
    Profile pic of the author.
    Sales & Marketing

    Reviewed May 25, 2021

    I got a pre approved letter in the mail for a $1500 Mastercard from aspirecreditcard.com, entered my pre approved code into the website, and answered all the questions correctly, my Fico score was 686 at the time, after hitting my credit with a hard inquiry they denied me. So they baited me with fake approvals only to deny me and hit my credit with a hard inquiry. For someone building credit this can be very detrimental, this hit dropped my score by 9 points. Thanks for the pain Aspire. CONSUMER BEWARE OF THESE SCAMMERS!!

    Thanks for your vote! Report
    Customer Service

    Reviewed April 12, 2021

    I got a pre approval from this company for 2000 in March 2021, not that I needed it, but since it said no annual fees I figured I'd apply for it and cancel one. I was pay a yearly fee. Got approved and all their emails, when the card showed up, a week or so later I go to activate the card and find I I have a amount due for 59 dollars! A yearly fee and that fee every year after! So clearly they believe in baiting customers. They'd to call customer service to get hung up on three times when I tried to explain that this card wasn't suppose to to have a annual fee. I have paid their fee for the year since it hit my credit, but cut the card up and after the year I'll close the account so it doesn't damage my credit as bad. I am filing a complaint with the Federal Trade Commission about this because it is very misleading and many people need that extra money for other reasons rather than to be lied to by a bank.

    Thanks for your vote! Report
    Profile pic of the author.
    Contract & Terms

    Reviewed March 4, 2021

    Holy socks Batman. ): I applied for this Mastercard for rebuilding my credit, following the 2020 Covid downturn. I totally understood about the $35 annual fee, as that is common. But NOT the whopping $175 startup fee they automatically tacked on. NOT stated in the original disclosure agreement I downloaded. Very sneaky and conning. I won't be using this card.

    Thanks for your vote! Report

    Reviewed Jan. 31, 2021

    I believe people are talking about two different cards. However The Aspire Visa was closed down. And the Aspire Mastercard is same company but similar. I received the Mastercard and I have had no problems. I believe if you get an offer for it and you need to build credit it's worth it. As long as you pay your balance in full each month.

    Thanks for your vote! Report

    Reviewed Jan. 30, 2021

    This company closed my account over a merchant error of not having sufficient funds. I've had perfect payment history with them. I think they just want customers who will only pay the minimum due. I never received any return payment fee or even a statement from them that they were going to close it.

    Thanks for your vote! Report
    Price

    Reviewed Jan. 5, 2021

    Website says "down for maintenance" for over a month. Call center in South America. They know nothing. Read scripts. Avoid this "company". Very unprofessional for a bank card. Interest rates very high as are the fees. Avoid this company.

    Thanks for your vote! Report
    Profile pic of the author.
    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 20, 2020

    I received a few letters from them in the mail saying I was pre-approved. It took me years to build my credit score to what is is today which is good, not great but in the 700 range. I disregarded the first few letters as I didn't want another card with a yearly fee. Eventually I talked myself into it to use it to keep business expenses easily separated for taxes. the letters kept getting better as far as interest rate, yearly fee and credit line. So I went to sign up online with my acceptance code and came to a facial recognition page that matched up a pic of me with my license. That was a joke, apparently my 1 year old license pic didn't match up after 6 tries with phone and laptop so I emailed them.

    After 2 emails they told me to screw off and wouldn't accept me or that there was any fault or problem on their end. Ok np, the letters kept coming, so 1 fail that put an inquiry on my report after the deals again got better I figured maybe they fixed the issue with facial recognition, so now my credit even better I tried again. This time no facial recognition, sweet! It wanted my bank info, np except my bank wasn't on there 20 bank list...however it let me bypass but again was denied. 2 inquiries on my report.. A couple months later again letters and this time a very good deal and yes was dumb enough to fall for it again, denied are 3 inquiries on my credit report and still no card.

    The credit limits and interest rates they were offering me in my pre-approved letters couldn't possibly not accepted me for even lower limit and higher rates!! Makes no sense at all and huge waste of time and aggravation. Me just being the unlucky one, is a stretch to believe at this point. Good luck with this company. I am removing myself from their prescreen offers as I am not falling for it again to get 4th inquiry that was worthless and hurt more than helped at all.

    Thanks for your vote! Report
    Contract & TermsPunctuality & Speed

    Reviewed Dec. 3, 2020

    I received a pre-approved letter for a Aspire credit card with a $700 credit limit. I figured I would apply for it to pay off a couple of bills. I turned the letter over to read the terms. Bozo the clown must wrote those terms because they are laughable. APR 36.00%, annual fee $175 for the first year then $49 every year after. $150.00 account maintenance fee and a late fee of $40 lol, I’m not that desperate. With all the negative reviews I can’t see how they got a 3 1/2 stars. Stay away from this company as far as you can.

    Thanks for your vote! Report

    Reviewed Nov. 23, 2020

    I saw so many terrible reviews on this card so I was skeptical when they sent me an offer for $2000 limit, $0 annual fee and $0 maintenance fee. Interest is 25.99%. I'm post BK, 623 score...seems legit.

    Thanks for your vote! Report
    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 20, 2020

    Like many people I'm having trouble paying my credit cards because of COVID 19. I signed up with Consumer Credit Counseling to negotiate lower interest rates and payments. Aspire would never answer their offer and they tried to leave multiple messages. They did however call me every single day. Someone from the Philippines. The fact that they outsource makes me angry enough. They also sent me to collections after only 30 days late even though Consumer Credit Counseling was sending them partial payments on my behalf. This is the worst credit card with 36% interest. Highly not recommended!

    Thanks for your vote! Report
    Online & App

    Reviewed Nov. 16, 2020

    So, I have read a bunch of these reviews.... and I am wondering if I am dealing with the same company. I was pre-approved for $1,500 with a $0 annual fee & $0 maintenance fee. The online application went as they stated it would & it was actually approved. I am expecting the credit card within the next 2 weeks. I was also able to connect to their website to log in with my new account. Everything so far, looks on the up & up. I will definitely keep the original offer & receipt of approval in case this goes south. But so far, it has fraud protection & a free credit score feature when logging in. So I guess I am the first non 1 star reviewer... if anything changes tho - I will be sure to do a proper update to this review.

    Thanks for your vote! Report
    Customer ServiceContract & TermsPriceStaff

    Reviewed Aug. 25, 2020

    I had this card for about a year, had a zero balance and I knew that when my year was up they were going to charge me a monthly fee and an annual fee of $59. All that was fine, but when I got my last statement, they said my interest rate was going up 13 percentage points. I called and canceled the account. It had a zero balance so I wasn’t worried, but I went to check it to make sure it was closed, and suddenly I had a $64 bill. This was the annual fee of $59 plus the five dollar monthly fee.

    I called to find out why if I canceled this account I’m getting charged this fee. I was told that this was standard and in my terms agreement. I checked that and it wasn’t. When I said that, the agent I spoke to got annoyed with me and told me that it’s They can. I know that this card has been reported to the FTC a lot, I know that there was a lawsuit for their predatory practices when it was with Compu Credit. I think there should be a another class action suit against them. Clearly they are predators. Stay away.

    Thanks for your vote! Report
    Price

    Reviewed Aug. 11, 2020

    This company should be investigated by the FTC. They charge you 25.00 when they feel like it stating automatic payment did not go through. My Bank and statements show NO ATTEMPTS to take this money. I paid what was owed and closed the account. ALWAYS CHECK REVIEWS prior to getting a Credit Card. REPORT COMPANIES LIKE THIS TO THE FTC. There are enough of us on here to file a class action suit against them and SHUT THEM DOWN. They are Thieves.

    Thanks for your vote! Report
    Customer ServicePricePunctuality & Speed

    Reviewed Aug. 3, 2020

    I reported the card stolen the same day I spoke with the Fraud department. Supplied all necessary information, responded within the time frame and after three months was told they rejected it because it came in late, even though it was sent (2 copies) within 15 days. The initial charge was $1,500.00. I spoke to them several times with no satisfaction. Two other cards were fraudulently used and the purchases were forgiven. I would not wish this card on my worst enemy. They have receipts, time of purchase and store locations. They did nothing but let the interest build. This is the first time this has ever happened to me. I guess it's my fault for applying for a substandard card. I've lost my credit rating forever.

    Thanks for your vote! Report

    Reviewed July 29, 2020

    Aspire closed my account after I applied to use the credit protection I had been paying for. They continued to bill me for the protection but do not allow it to be used. They then reported my account as closed by credit grantor which dropped my score. They refuse to reopen the account because they said I went over my credit limit on two occasions in the past year.

    Thanks for your vote! Report
    Customer ServicePunctuality & Speed

    Reviewed July 24, 2020

    36% APR. $175 Joining fee. $40 late charge. Bad phone customer service....I could literally hear a person in the background during my call, yelling at children while preparing a meal...just astounding that this card exists. I cancelled my card and got the hell out!

    Thanks for your vote! Report

    Reviewed July 23, 2020

    I recently applied for credit with Aspire. Before entering my SS# I specifically did not want a hard pull on my report. There was a question next to the SS# field intended for the applicant to understand "why are you asking for this?" It said so that they could make sure it is a match with the credit report they were going to pull" (up to that point inferring it would be a soft pull) not that it would trigger a hard pull of your report. I would have never given them my SS# to get an initial credit review otherwise. The advertising flyer I received indicated that I could check my approval status without impacting my FICO score.

    Thanks for your vote! Report

    Reviewed July 13, 2020

    I received a pre-approval letter in the mail stating that I had been approved for a $500 credit limit. I thought "Great! I can get an unsecured card". I went to the website, keyed in the acceptance code and was immediately declined. Now that inquiry will go against my credit rating, which I am trying to improve. After being denied, I read the fine print on the back of the offer. APR is 36%, annual fee is $125 for the first year and $39 for every year after, and the account maintenance fee is $120 annually. This is usury and Aspire is a predatory company. Please beware!

    Thanks for your vote! Report
    Online & App

    Reviewed July 5, 2020

    Never use Aspire. Their website says "make a payment with a debit card" then when you enter the info it says, "sorry this appears to be a credit card". NO it says debit on the card, it is a debit card, your system is broken. I tried two different debit cards. Same outcome. Their chat is as useless as their website. Now I owe over a $180 for a card I never used. I will be terminating this predatory lending account since there is no viable way to make a payment except snail mail. It's 2020, I guess the owners Randolph and Mortimer still think its the 1980s.

    Thanks for your vote! Report

    Reviewed April 16, 2020

    I received a pre-approved card from Aspire (MASTERCARD) letting me know that I was accepted and I must put in a acceptance code and get my new card after being pre-approved. I decided to come on this review site first with-out accepting it and look up the reviews. The negative reviews was heartbreaking with this company, they have scammed and misled so many by stealing their money. $175 annual fees. Annual percentage Rate 36%. This is crazy and ridiculous. Stay away from this company. SHRED the INVITATION. Beware!!

    Thanks for your vote! Report

    Reviewed March 31, 2020

    I was sent a preapproval letter for $1000. I go and put in the approval code online and fill out my information. Declined. Inquiry on my credit. It said in the terms they can contact my work # for telemarketing? Really? Why send out approval letters and then do this? I am trying to rebuild my credit, not crash it into the ground. This is ridiculous.

    Thanks for your vote! Report

    Reviewed March 3, 2020

    I get a pre-approval for 400 so I say heck why not. I didn't plan to use it but the extra credit would make my ratio lower in return make my score go up. They deny me. What? I have good credit. Just got a home Depot card over the weekend and have five other cards with large limits always paid on time. Stay away. Now I got a inquiry on my report that I didn't even ask for.

    Thanks for your vote! Report
    Customer ServicePunctuality & Speed

    Reviewed Feb. 8, 2020

    I was sent a pre-approved letter for this card. I applied and got the card with $400 limit. Last week I made a payment for $300 (as I maxed out my card). The payment was reversed somehow, and I made the payment again. After calling multiple times to see what was happening with my account I found out they closed my account "due to bad credit rating and a reversed payment." I asked how I got a pre-approved letter if that was the case. Anyway since I owed them a balance they are keeping the payment and I still owe them. That money was for my son birthday. I'm mad, because as much as I called no one told me till days later. Too many issues with using this card.

    Thanks for your vote! Report

    Reviewed Feb. 5, 2020

    This card is a complete scam and it requires a 175 annual fee plus a 150 maintenance fee for a 700 dollar credit limit. Yea ** right, NO THANKS! You're better off going elsewhere. Too much BS going on here.

    Thanks for your vote! Report
    Customer ServiceSales & Marketing

    Reviewed Jan. 18, 2020

    Got sent a letter saying I was approved for a 700 limit credit card and was given a code to enter for the approval. So I did that then got a email saying I wasn't approved for anything. That's false advertisement to me. I have 5 credit cards all paid.

    Thanks for your vote! Report
    Sales & Marketing

    Reviewed Jan. 17, 2020

    This is a total scam. $175 annual fee for $700 credit limit. They send you something saying you're pre-approved for the card, then make you submit a credit check (reduces your credit score) before telling you the FEE is $175.

    Thanks for your vote! Report
    Customer Service

    Reviewed Jan. 15, 2020

    I received a 1000 dollar credit. I went into overdraft for three days. l paid 700 dollars on it, when l checked my available balance it said zero. l called. They said it was close!!! That’s **. Please check reviews first. l didn’t. Shame on me.

    Thanks for your vote! Report

    Reviewed Jan. 9, 2020

    In case anyone needs the "customer service" number, it's 800-348-8783. I've been paying on a closed account for almost 20 years. I'm afraid that when it's all finally paid off, they will still haunt me. I don't understand how it was a $1,000 limit and I'm still paying it off almost 20 years later.

    Thanks for your vote! Report
    Sales & Marketing

    Reviewed Dec. 21, 2019

    I had received a preauthorize invite from Aspire in the start of November 2019 so I decide to go forward and was approved for a new credit card with them. I was then told I would get the card in 7 to 10 business days. At the end of November I got a bill from them saying I owe $125 but I never got the card in the mail. I called them and was told to cancel and they would resend another card. Still to this day I never got a card. At this point I don't want an account with this company and I would highly suggest anyone else don't get caught up in their scam. I was looking for a card to rebuild my credit and not make it worse.

    Thanks for your vote! Report
    Customer Service

    Reviewed Dec. 13, 2019

    This card is awful, the account hasn't been open for very long and they closed the account. They did this without notifying me, the only way I found out was due to me getting alerts from Credit Karma. Budget Rent a Car sent a charge to the card that is obviously incorrect and the just shut the card down without a phone call. You would think the company is on their customer's side but no. So now I have this card on my credit which I will dispute. They are just bad for business and I wish I would have looked at review first. I don't even want to get started with their customer service... It's the worst!

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed Dec. 5, 2019

    They use a method of holding available funds if the amount paid is over 50% of the balance for 5 business days. I'm sure this is to deter consumers from paying their balance in full to avoid interest. Their customer service is not knowledgeable and you will receive different answers from each representative. Just don't even open this card. There are better cards out there.

    Thanks for your vote! Report
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Nov. 24, 2019

    This company I pay credit card on time and they say that two hours late it's a charge of 35 dollars. No other credit card company because of time change or hours charge or try to steal your money that way. You call customer service and they treat you like animal not professional the management told me and I told him, "You guys are pro at ripping people off."

    Thanks for your vote! Report
    Profile pic of the author.
    Customer ServiceSales & Marketing

    Reviewed Aug. 6, 2019

    I received a pre-authorization and decided I would got approved and changed my mind. I tried calling customer service and it was automated as usual. It repeatedly would not accept my info so I could not cancel the card. I did find and speak to someone on a different number who said just don't activate the card but then I'm afraid I'm gonna get charged. Plus their yearly fee is too high. Crazy, I feel it's a scam because I should be able to reach someone.

    Thanks for your vote! Report

    Reviewed Sept. 7, 2018

    A short time after I got this card, I realized what an awful company. When I had enough money to pay Aspire off and be done with them, I did so. So I asked them precisely what I owed to get the balance down to zero and close it out and I paid that. Then a few weeks later, I was hit with "trailing finance charges," and to this day, I don't know if it was legal on their part, but I paid them anyway. So this August, the account was finally removed from my credit history, bringing my Equifax score down 2 points. The thanks I get for leaving Aspire in good standing. From my POV, a terrible cc company and one to stay far, far away from.

    Thanks for your vote! Report
    Punctuality & Speed

    Reviewed July 22, 2017

    My husband did file Bankruptcy Chapter 7 and Aspire disregards this fact, disregards our Lawyer's letters, keeps sending us statements with late fees. I assume if this ends to the court one day I will bring my bankruptcy file and my Lawyer will support the fact that the card was listed under the bankruptcy file and every attempt to collect a debt will consider as a way to violate any provision of the United States Bankruptcy Code. I see Aspire could go up to 10 years after people who did file a bankrupt. I am curious if there is any legal way to stop this before we actually go to the court where Aspire should pay a fine for disregarding the facts.

    Thanks for your vote! Report
    Customer Service

    Reviewed Feb. 16, 2017

    Got a notice for collection also for an Aspire Visa today for 2005. Called the collection company who said it was continuous which is absolute garbage. I may have had this card years prior that was under bankruptcy over at least 10 years ago. He did say it went to collection 2005, 2008 and 2009, he was speed talking also as if he didn't want me to hear what the actual spiel was. I'm guessing whoever collected my bankruptcy info disregarded it and passed it along to the next company to waste some time, because this is no longer or has never been a debt I carried. It's also quite possible theft, but as it hasn't been on my credit report for the last at least 10 years, it is in fact invalid.

    Thanks for your vote! Report
    Customer Service

    Reviewed Oct. 10, 2016

    I received in the mail on October 7, 2016 a Debt Collection from NCB Management Services Inc about an Aspire Visa Credit Card account in default of payment for $1891.03! To my surprise and bewilderment I NEVER applied for an Aspire Credit card and I never received a Visa Card from Aspire! I immediately contacted TransUnion and placed a Fraud Alert for my credit bureaus. Today, I filed an official Police Report for Identity Theft and will find out why I have this card in my name and possibly who has done this criminal act. I am trying to contact this company but it looks EXTREMELY "strange" and shady. In fact, I did NOT see any actual Customer Service Number to phone them only an Atlanta, Georgia P.O. Box address. This is purely unacceptable!

    Thanks for your vote! Report

    Reviewed May 20, 2016

    This company was horrifying to deal with and ever so often they creep up like a weed. They only partially applied the SCRA, and this was maybe 16 years ago, but if they had fully applied it, they likely would have owed me money. They then sold the 'debt' and I've been harassed repeatedly through the years. I unfortunately don't have all the documents anymore. Through our military moves, we have had many things lost, but this was one of the most horrible companies I have ever had to deal with. I'm sure when I least expect it another company will buy the debt and I'll have to explain the entire thing again, but they tell me there is nothing I can do since Aspire sold the debt before resolving it. Way to show appreciation to Servicemembers and their families.

    Thanks for your vote! Report
    Customer Service

    Reviewed Feb. 19, 2016

    I received a called from ASPIRE VISA today 2/19/16 that they are taking me to collection for a card I supposedly had on 2005! I never had a credit card with them! They said I need to pay $1200 immediately to avoid collection. I read many people having the same fraud situation with this company! What should I do? Need help.

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed April 8, 2015

    I had a card with Aspire Visa in which I had a $4,000 credit limit. I didn't use it for several months, and then when I need a new computer I used the card to purchase it. Shortly after I lost my job, and tried to contact the company, but for some reason neither my PIN nor the last 4 of my social would work (which you had to enter in order to speak to a customer service rep). I wrote them a letter on the invoice and mailed it back to them. A few weeks later I have a detective at my door ready to arrest me for identity theft!

    Somehow, even though they record you for quality control purposes, they got my info mixed up with someone they were trying to snag as a customer and told her to press charges! I spent 3 hours in jail and humiliated. It was a nightmare that lasted a little over a month. It all ended when I asked for their recording of our phone conversation. Suddenly they dropped the charges. These people don't care about their customer. They just want your money!

    Thanks for your vote! Report
    Verified purchase

    Reviewed March 28, 2015

    I had an aspire visa card 8+ years ago. Not sure what happened to my account actually because it was so long ago. I'm sure my balance was no more than $500 if that. They waited 8 years to contact me. Over those 8 years my balance is now $3,128 which what they sued me for and now wanna garnish 10% of my gross wages. Never got a chance to fight it in court. I need help fast in what I should do next since they’re gonna start garnishing my wages soon. Any kind of help would be greatly appreciated!

    Thanks for your vote! Report
    Verified purchase
    Contract & TermsPunctuality & SpeedStaff

    Reviewed Jan. 26, 2015

    I received a letter in the mail from PLAINTIFF: MIDLAND FUNDING LLC ASSIGNEE OF ASPIRE VISA ACCOUNT, claiming I owe a debt of $5765.00. A "Writ of Garnishment" threatens to collect my wages. Need help fast. I have no credit cards, how is this happening? I went through this years ago with Aspire. I never signed anything in agreement with this, nor have they provided anything other than a debt for a credit I never had. I received this notice Jan 7, 2015, stating I have 30 days until garnishments begin.

    I was recently just financed for a new car, late Oct 2014 and had no problem because I am a home owner. Paid off two other vehicles etc., and provided proof with Wells Fargo accepting me. My "credit score" wasn't an issue, even though I have no credit cards. Something needs to be done to stop this financial war going on behind the working man's back and ruining lives. I'm going to the Circuit Clerk's office, in hopes for assistance but will surely need lawyer(s) action. This entire situation is beyond me and many other victims also, something needs to be done quick and fast. Please help by replying to my email address.

    Thanks for your vote! Report
    Customer ServicePrice

    Reviewed Dec. 3, 2014

    I had an aspire card around 15 years ago, it had a 500.00 credit limit. They started to charge me insane fees, so I cancelled the card. I paid off the balance and never heard anything until early last year when a law office started harassing me. Apparently aspire never registered me paying off the card, turned to account over to midland funding (whom I never heard from) and they turned over to a law office. The amount they say I owe is a bit over 2 grand, and they want that money, so out of fear of them garnishing my wages I started paying them a little bit every month. All they tell me is its aspire visa and they got the account from midland funding. They will not stop harassing me, they even started calling my work. The only way they will stop harassing me is either: I pay off the balance in full or I get proof from aspire that I paid this off. I cannot get ahold of anybody. I have no idea what I can do, and I barely scrape by and can't afford to keep paying this law office. Avoid aspire at all costs.

    Thanks for your vote! Report
    Customer Service

    Reviewed Oct. 9, 2013

    I have read so many stories regarding the Aspire Credit Card and its Bad Reputation. I am with You All ~ I opened a Card with only a $300.00 Limit in 2006...Paid in Full. Now I am getting phone calls from Portfolio Credit demanding $3,840.00!! What!? I'm in Shock! It is on my Credit Report but showing Under Columbus Bank and Trust Co. Which I have Never Heard of...And No Idea why. Can anyone tell me if Aspire Credit Card is any way Associated with Columbus Bank and Trust? I have worked so hard over the years to get my credit rebuilt and am shamed to see what these companies can get away with!

    I have NO Credit Cards! If I Did... I know I wouldn't have gotten a credit card with That High Of a Limit due to Sudden Bankruptcy I filed after my Young Husband was killed in an explosion. I am getting Nowhere with the Portfolio Recovery Services. I have reported this for Dispute on my Credit Report. No follow up yet. Does Anyone know if Columbus Bank And Trust is Affiliated with Aspire Visa?

    Thanks for your vote! Report
    Sales & Marketing

    Reviewed April 6, 2013

    I received a packet from Portfolio Recovery about 8 weeks ago. It said I owed $1,297.00 on an Aspire Visa I got in 2004-2005. The problem is I never had an Aspire Visa. I wrote on the letter that it was a fraudulent account. I had moved to another state a year prior to the opening of the account. Although Portfolio acknowledges my dispute, now they want me to fill out an identity theft affidavit and have it notarized and sent back to them along with all my personal information and copies of my driver’s license, social security card, copy of police report, copies of other letters I received regarding the debt, and proof of where I lived during the time of the fraud.

    First of all, I am not giving them my info or any other items they want. For one thing, the account was opened and closed 8 years ago (!), not to mention the first I've heard about it was when they sent me the letter saying I owed them. They also want me to assist in prosecution of the individual(s) responsible. How in the hell am I supposed to know who the culprit was if I didn't even know about the account until 8 weeks ago! I've moved to 2 different states since 2004 and don't have proof of where I lived back then. I clean out my paperwork every year and dispose of the items that are 7 years old. Those utility bills and rent receipts have been shredded a long time ago.

    My identity was stolen and my credit destroyed in 1999 when I fell prey to an online scam. I have had nothing but problems since then. I reported it at the time; however, the town where I lived did not have a computer crimes division until 2006, by which time I was already elsewhere.

    Isn't this illegal? I have no verification of the account other than Portfolio's letter, which was sent back to them when I complained about the fraud. They claim they purchased the account from Midland Credit Management in 2007. If that is the case, why did I only hear about it this year? I am so tired of all the BS. This is not the only account Portfolio is trying to make me pay. 5 months ago, I was notified I was in default on a student loan in Georgia. I have never even been to Georgia, much less gone to school there!

    I wish the government would put the screws to them and make them send verification of it being my account when they ask for payment. I am only now starting to rebuild my credit. I became disabled in 2003, which necessitated my move to another area. Needless to say, they will not receive a single penny from me! Just try and put me in jail.

    One of the credit cards I did have at the time of the fraud was a Capital One card. I found out about the fraud when I received my bill from them and a $1,500 limit was over $3,000 in one month. I reported it to Capital one and cut up and returned my card to them requesting an itemized list of all charges, of which I would gladly pay what was actually mine. This was never done. Capital One gave me a credit card this year, and lo and behold, here comes Portfolio trying to make me pay the bill from 1999! Capital One should have completed my request then. I refuse to pay charges that are not mine, especially when I became aware of them I reported the theft. And most of all, I refuse to pay a debt that is 13 years old!

    Thanks for your vote! Report

    Reviewed Jan. 19, 2013

    After paying off Aspire years ago, I received a letter from a collection agency stating I owe them $1,183. I am tired of this company getting away with their illegal practices of trying to collect money from consumers who paid their bills. Why doesn't the FTC put a stop to this? There have been enough complaints against them. If anyone wants a class action suit against them, I'm in.

    Thanks for your vote! Report
    PriceStaff

    Reviewed Jan. 6, 2013

    After years of being with them, I was dropped like a hot potato without any explanation. All they said to me was, "I am so sorry." This is a 10-year relationship. Now I am unemployed, I paid my full balance. First I sent in $40 by the due date, and then sent the remaining $735.54 by the following week. I got a bill, but the person I spoke to didn't care about my situation and said I still had to pay the interest charge. "I am unemployed," I said. I paid. Well, I truly do not recommend anyone to even think about taking a credit card with Aspire. They are unfair to their customers. You can hardly get a hold of anyone to talk to. Please do not trust Aspire!

    Thanks for your vote! Report
    Customer ServiceContract & TermsPrice

    Reviewed Aug. 10, 2012

    Aspire closed and dropped off the face of the earth. My account closed overnight. I never even received a letter or anything. I didn't know where to send payments. No customer service number, nothing. Now Midland is on my credit report as well. Aspire, I believe went bankrupt. Anyhow, I’m now fighting with the 3 credit bureaus on this. What I just learned is that, if the collection agency is not able to fully validate the debt with original contract, complete list of payments made, full explanation of interest, etc. (why balance is what it is), that legally they cannot report to the credit bureaus.

    I sent a validation letter to them and never heard back. They can be fined for this. I sent a letter to all 3 credit bureaus explaining that this collection was never validated with myself when requested, that this is illegal and not liable for them to report per the FCRA or FDCPA. I have a thing for junk debt buyers. All they do is harass and try to make a buck. Most of them are overseas. In my letter, I asked for full validation and to cease and desist until that full validation is met. That is why I never heard back. So now, I’m fighting with the credit bureaus to make them understand this law.

    Thanks for your vote! Report

    Reviewed May 16, 2012

    Credit report info sent by this company - I told this company this card was stolen years ago. I never used the card. I never made purchases with this card. My wallet got stolen and it was never recovered.

    Thanks for your vote! Report
    Customer Service

    Reviewed April 13, 2012

    My account was paid in full several years ago through a buyout. I have proven it to the collection agency at least 7 times. They called again today and wanted me to pay again! I refuse to send paperwork again, proving I have paid. It hasn't made any difference in the past. Look through your records carefully, I have paid this! You should have to prove I owe it. I should not have to prove myself again!

    Thanks for your vote! Report
    Customer ServicePricePunctuality & Speed

    Reviewed April 4, 2012

    I had an Aspire credit card for I think about 2 years. It was a $500.00 credit limit, so I never got to carry a huge balance. I used it for emergencies usually as I have 2 other credit cards with much higher credit limits and I never had a problem with those cards. I charged some smaller items, always paid my bill on time or maybe one day late. They would soak me for 40-50 dollars if they got the payment a day late or even just said that the payment was late! It was a constant headache. They would call me before a payment was even due, tack on all kinds of crazy fees and the crazy fees just kept adding on. The last few months, they actually started charging me a $7 payment fee, meaning I had to pay them $7 to give them my money! That was on top of a processing fee, a cardholder fee and an interest rate that climbed every month.

    On March 3, 2008, I got a tax return and wanted to pay the account in full and cancel the card because I was just done with them. I made a payment of $435.80 on 3/3/08 over the phone, directly from my checking account. I must have told the woman 5 or 6 times that I am paying this in full and I want it cancelled today. Yes, you are paid in full and your account has been cancelled. About a month later, a man (Indian) called my house saying he was from Aspire and that I owed a $7 monthly maintenance fee. I told him there was no way I owed them a dime, the account was paid off and no longer existed. I asked when this charge happened and he said it was put on my card, about a month after I cancelled it! How can you put a charge on a credit card that has been closed?

    In no way is this legal. I have gotten two letters in the past 4 years saying now there was interest building and I owed them $196.00 as of the last letter, sometime early last year. I just got a call from a collection agency, saying they were collecting a debt for Aspire. I told him the whole story and didn't seem too concerned. I want this off my credit score! I don't owe them anything! They robbed me blind when I had the card and they are still trying to do that. We need a class action and I am more than willing to provide any information I can give in this matter. We need to sue, even for only our credit being restored! The activity in which Aspire conducted was criminal and this needs to be stopped. My heart goes out to all the other people that went through this horror story of a fraud-filled credit company. Thank you for your time.

    Thanks for your vote! Report
    Customer Service

    Reviewed March 8, 2012

    I had an Aspire Visa Card approx. 10 years ago and paid them off. I am checking my credit report and come across a creditor by the name of Jefferson Capital System. When I called, I learned the account was Aspire Visa and I owed $2252.65. I was appalled because this account was paid in full. Now, I am being pushed around and cannot get an answer from Aspire Visa, Jefferson Capital or ALLW Sourcing.

    Thanks for your vote! Report
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 1, 2012

    A couple of months ago, I set up a 3-month automated payment plan with Aspire, but they did not process my payments. When I called, I discovered that the bank account number they were using was off by one digit. When I checked my online record, the number was correct. When I asked to speak to a manager, I was told that no one was available and that I need to call back the next day during EST business hours. Because of my work schedule and current lack of a cell phone, making a call during those hours are difficult. I said I would try, and the customer service rep wouldn't accept my answer. They never offered to call me back or made any effort to put me on hold to wait for the manager.

    I then went online and attempted to pay off the full balance, but the payment seems to be in limbo. Apparently, they attempted to process my original payment after we spoke by phone, even though I did not give them permission to do so. They called again today to say that my payment was late, and when I told them that I had paid off the account online, which is how I usually pay, they checked and saw that I had indeed done this But they still seemed confused. Apparently, they have been processing and cancelling payments at their leisure.

    My payment still has not gone through, and I was told over the phone that they would wait a week to see if my bank would allow the transaction. I've never had to wait a week for a payment to be processed in the past, and I am very suspicious of this company. Neither of the customer service people seemed to know what was going on or how to respond, but the second person seemed a little more informed.

    I am extremely sorry that I ever agreed to do business with them. It's been a hassle, and their representatives seem clueless and ill-trained. Considering that the company shut off all the credit cards without warning, I wonder who am I attempting to pay and if the fees I am being charged are legal. This company and their practices need to be investigated.

    Thanks for your vote! Report
    Customer Service

    Reviewed Feb. 22, 2012

    I received something in the mail today, stating that my state taxes were garnished, due to a debt that I supposedly owe to Aspire Visa. They collected $460.00 from my state taxes. The problem is that they have received their pay off money in 2005, and I sent it to them with no response regarding my payment. Now, 7 years later, they are taking my state taxes, and saying that I owe them $2,313.34 dollars. This all for a card that started with a $500 limit. So all together, for this, they have already collected over $1,000.00, and still want another $2,313.34. When you call the company that advocates for them, they are rude. They say they don't know what to tell me, and then say were going to continue to collect a debt. This is not a debt that I owe!

    Thanks for your vote! Report
    Customer Service

    Reviewed Dec. 28, 2011

    I had a card with Aspire. I paid the entire balance with money from a tax return in April 2007. I cut up the card and didn’t think anything else about it. In September 2009 I got a letter from a collection agency saying I owed money, but they wouldn’t even tell me to whom. I eventually found out it was Aspire. I have told them several times the account was paid off and closed. I even sent copies of the check I sent to aspire. The last I spoke with anyone about this was October 2010. They stopped sending me letters but somehow this ** is on my credit report that was pulled up today when I tried getting a loan. It shows that I had correspondence with them 4 months ago! Yeah, I was in Iraq 4 months ago and surely didn’t talk to anyone from Aspire or Midland Credit. How in the heck can I even contact them when it shows their phone number as (111)111-1111?

    Thanks for your vote! Report
    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Nov. 14, 2011

    I am very disappointed in Aspire and the Visa Card I had with them. I was in good standing and they closed my account a several years ago. I had a pretty large balance, so I have been paying off my balance every month. I have not been late. I usually pay online, but today, I tried to pay them and the website will not work. I cannot find a phone number. I signed up for paperless billing so I don't have a paper bill to get a number from.

    Thanks for your vote! Report
    Punctuality & Speed

    Reviewed Oct. 25, 2011

    Well, I got the protection on my account so that if I couldn't pay or lost my job they would pay the account. It never happened. I also want to know if they can be taken off your credit report if they are bankrupt and do I still have to pay them?

    Thanks for your vote! Report
    PriceStaff

    Reviewed Sept. 15, 2011

    After this scam credit card offered by Aspire Visa, I had a $75 starting limit after charges. So I spent $75 and out of the blue, they closed my account. Then for 15 months, they charged me fees totaling over $900. So $75 in actual use and now, I have over $1290 in collections. I am reporting them to every agency that will listen because this has happened to thousands of people and I don't see how they can continue to prey on people. I thought loan sharks were illegal. They did commit over 8 illegal acts while I had an account, according to credit card laws.

    Thanks for your vote! Report

    Reviewed Aug. 19, 2011

    I am trying to deal with this situation as soon as I can before I actually get served with the papers I am being sued. So far, it is a threatening phone call by a "law firm" who they say "bought out" some overdue accounts from Aspire Visa. They claim that I borrowed money (wouldn't say how much) back in 2006. I honestly don't remember getting this card or not. However, a man claiming to be from the firm says I am going to be sued for over $2,400. He was very rude and seemed not to care about anything but getting the money. He asked me for some kind of number or case number of which I don't have. He seemed to be surprised that I didn't have this information. I haven't even gotten any statement at all, ever, and I understand Aspire Visa went bankrupt back in 2008.

    I don't understand how these people can let some account go for years and all of a sudden drop a bomb like this on someone. I really need help as I can't afford any lawyer to keep this from happening even being in the dark, if I did in fact use this Aspire card. I know, even back then, that my credit rating was bad and for anyone to try something like this is baffling! I know for a fact that I have tried to obtain some kind of a "credit card" but have always been turned down. For ten years or so, I have tried with no avail, so where did this come from? I need help now before the thing hits the fan and I am strapped with no defense other than "I can't remember." They contacted me on 8/11/11 and today is 8/18/11, with no activity yet.

    Thanks for your vote! Report

    Reviewed July 23, 2011

    After having this card for a few years (a company that is apparently owned by the same company), salute; they contacted me to open an account with them. After both companies increased my credit line a number of times, they closed both accounts saying they were no longer in the credit card business. I am still paying on both accounts, and neither will discuss lowering the interest rate they charge.

    Thanks for your vote! Report
    Profile pic of the author.

    Reviewed July 13, 2011

    I opened my first credit card account with this company in 2007 and was notified that they were closing all accounts due to bankruptcy in 2008. At that time I had a balance of approx. $1700. Since that time, 3 years ago, I have been paying the balance off. I was new to the entire credit card game, therefore I was only paying the minimum amount due and then eventually started paying late. Although I have no account to use, I have been paying and paying and my balance has only recently gotten below $1000.

    In the past 6 months, I've paid $1050 and I still have a balance of $900. When I started paying 6 months ago, my balance was $1600. Is it just me or does this sound crazy!!! I can't afford to give this company all of my money! I have tried to negotiate a flat payment AND requested that they reduce teh APR, but everytime I ask for any type of assistance, they simply answer, this company doesn't do those types of negotiations.

    I would love any guidance or help anyone can offer. I can't believe a practice like this credit card has in place can be legal. I've seen so many people with complaints against them, it seems like we should be able to pull together and sue them!!!

    Thanks for your vote! Report

    Reviewed June 24, 2011

    Aspire closed everyone's account and still charging me 29.99% interest rate and their payment website lists this: Payments are posted to your account upon receipt. We reserve the right not to increase your available credit until your payment has been processed and verified, which may take up to 5 business days.

    We reserve the right not to increase your available credit? What the ** are they talking about?

    Thanks for your vote! Report

    Reviewed June 13, 2011

    My mother opened an account with Aspire and registered me as an authorized user. The card went bankrupt and the account was closed. Now there is a 29% APR and I am trying to settle the balance, but there isn't any phone number to contact them. I have sent e-mails, but have gotten no response. At this APR, I will never be able to pay this down. I need some assistance on how to move forward settling this issue as it stands it appears on my credit report and I am in the process of cleaning that up. Thank you in advance for your assistance.

    Thanks for your vote! Report

    Reviewed June 6, 2011

    They have sold my account to Midland Collection agency, located in San Diego, CA. And it showed $1040.00 to pay off with the courts. They are trying to garnish me and this was in my bankruptcy.

    Thanks for your vote! Report

    Reviewed May 16, 2011

    Payment was made to Aspire Card on time through SunTrust Bank on line, but the payment was posted nine days later and a late charge was applied. This has happened quite frequently in the past. I never had any issue with any other business about my online payment except Aspire Card. Is this another scam by Aspire? My balance is only about $530 with a minimum payment of $16. By adding a late charge of another $16, my payment for this month is $32.

    Thanks for your vote! Report

    Reviewed March 9, 2011

    From the very beginning, I have not trusted this card company. In December 2008, they advised me that Columbus Bank and Trust (and serviced by CompuCredit Corporation) was no longer sponsoring Aspire and they closed my account.

    I retired in June of 2009, and my only income is Social Security and a small State Pension, so I asked James, ID: ***, if I could speak to someone regarding a "hardship" program. He stated that there was no one else he could refer me. Since the closing of my account, this "James" is the only person who ever answers the telephone. I asked him to close my online payment account, but what I have learned is when I pay by phone, I do not have to give any banking information and the bill is paid. I am very curious about this business. Now when I call the number listed above, no one answers. I wanted to work out a smaller payment plan, due to change in my income, but my contact is only automated now. I am concerned about who is getting my money.

    Thanks for your vote! Report

    Reviewed Dec. 19, 2010

    I had an account with them. They closed it with an outstanding balance of $350. After months of making $30 payments, the balance was up to over $500. I sent a letter with a check for $300; both the letter and the check clearly state this is a settlement offer and negotiation of the $300 check constitutes their agreement to the settlement. They cashed the check but haven't closed the account.

    Thanks for your vote! Report

    Reviewed Nov. 30, 2010

    I am trying to pay my bill on time as I do every month. Aspire CC has set the dates on their calendar to 12-10-10 as the first time I can make my payment. My payment is due on the 6th of every month. I do not want to pay their late fees nor do I want them reporting me to the credit bureau as being late. I am worried that they will do both, charge me late fees and report me. I have excellent credit. I have tried to call them and there is no phone number listed for them.

    Thanks for your vote! Report

    Reviewed Nov. 22, 2010

    I called this card service and was told that I had late payments, which is not true. I pay on time every month. They closed my account and now, they keep on overcharging with fees. At this rate, I will never pay them off. Why do I have to keep on paying high interest fees when they closed my account? I would like to file a class action about their practice. Is there anyway I can do this? Somebody needs to step in and help us stop this practice.

    Thanks for your vote! Report

    Reviewed Nov. 12, 2010

    While serving on active duty with the U.S. Army, I opened an account with Aspire visa (2000). I only used the card a few times and paid all the bills on time. In 2001, I got married to my husband who was active duty Navy and we were transferred to Italy. I continued to pay my bill every month until we thought it was paid off because I never received another account statement or bill from them.

    In March of 2002, I flew home for a visit while in the States. I called Aspire to find out why I could not use the credit card in Italy. They told me that it was not authorized for overseas use and that the account had been closed anyway so I could not use it anywhere. They wanted to know if I would be paying off the balance with a check or another credit card. I explained to them that I had no idea what the balance was since I had not received a bill for them in a year. At that time, I gave them my address in Italy so that they would send me a bill and account statement and I would get it taken care of. I haven't heard from them to this day. However, I have been getting calls everyday since I moved back to the states four years ago from two different collection companies wanting me to pay them $1300 for a credit card that had a $300 limit on it and had been closed but they insist that it is still open and active.

    I am a disabled veteran and do not have a job. I am tired of being harassed by these people and don't know what to do. I do not know how to contact Aspire about this matter and since it has been nine years since they closed my account. I don't have a bill, account statement or even know the account number anymore. If I still owe them money, why did they never send me a bill? I received all my other bills in a timely manner even after I moved to Italy. I need this to stop!

    Thanks for your vote! Report

    Reviewed Oct. 15, 2010

    I also had an account with Aspire Visa and never missed my monthly payments. Then one day, I got a letter stating the account had been sold and I would be getting a new card. Upon receiving the new card from Tribute Bank (Visa), I learned the account was closed permanently. Over the past 18 months, I have paid my account on time but two months ago, they misapplied a payment and then called me regarding it.

    When I agreed to have the new payment auto debited, they were supposed to credit the fee and expedited charge. Now, I see where they continue to charge me a late fee stating I am not paying the balance. I also have questioned the $9.95 maintenance fee but after finding my old credit info, I see that the fee should have stopped when the account was sold and transferred because it is a yearly fee not a maintenance fee. I plan to notify the the proper authorities and seek legal action because this card should be paid off and any balance refunded to me immediately. I urge all persons to seek an attorney and proceed with a class action lawsuit.

    Thanks for your vote! Report

    Reviewed Oct. 7, 2010

    I opened a secured card up with Providian for $1,200.00 in 1997. About seven years or so later, my account was transferred to Aspire with. Then, I was charged $1,100.00 for the card shortly after I noticed that I had no available balance. At that time, I called Aspire and they informed me that my account had been closed. I went back and forth with them for three years about where my security deposit was--not one person even knew what a secured card was. I then told them that when they find my security deposit, they should apply it to my account and I would pay whatever late charges will be accumulated. Well, they sued me for a total of $1,900.00 because Providian decided not to inform Aspire that my card was a secured one. After 13 years, I have no record of my security deposit.

    Thanks for your vote! Report