FragranceNet.com Reviews

These guys replicated products. They do not sell original perfumes. Buyers beware and don't waste your money. Bottles are crappy, fragrances are crappy, worst customer service. I will never deal this company ever again.

I ordered a $150 bottle of perfume. All I got was an empty box. Rude customer service. I doubt I’ll ever get a credit. I will let my bank handle this one. Don’t order from this company. Complete fraud.

I ordered Gucci Toilet water by Gucci Sport as a gift. The order came - according to the batch code and the calculator of the perfume product, the shelf life expired 67 months ago! Since the return can be made from the US, and I am in another country, for me this is a problem. I do not recommend this online store, because I do not believe that goods with such expired shelf life can “accidentally” be in stock. I hope that my feedback and experience will be useful for other users and will allow you to avoid a similar fate.

I have seen several really negative reviews of Fragrance.Net on this site and am amazed. The experience I had, this past Christmas season, was excellent. I purchased Issey Miyake Perfume along with Issey Miyake Eau de Toilette for my daughter for Christmas. It was a last minute gift...was not sure I could get it in time for Christmas Day, but it arrived as promised, packed carefully and safely, and the product packaging was original. Since this is my daughter's "go to" fragrance, and one she has worn for years, I asked if she was disappointed in any way. Her answer..."No issues here! I love it!" Needless to say, as long as their service is "as promised", I will continue to buy from and recommend Fragrance.Net. Thank you for the good buying experience.

I just buy two perfumes, which were supposed to be original. The boxes were a joke! They were a totally false impression, nor did they stamp of authenticity as they claim. The fixative of that smelly substance that they call perfume did not last 5 minutes. I tried to write an email and casually my user account is not registered! I am very disappointed and frustrated.

I placed a order on January 4th and even got an email back from FragranceNet.net stating that they received my order on January 4th. I then received a email on January 7th saying that my order shipped along with FedEx tracking number information. Now I placed this order as a birthday gift for my wife, which her birthday is on January 14th. I figured I placed the order in plenty of time to receive it by her birthday, especially since the website claims 3 to 5 day ground shipping.

I placed an order on 1/8/19. In the order summary the shipping interval clearly stated "3-5 business days." However, when I checked the shipping status, delivery is projected for end of day 1/22/19 - a 10 business day interval. Standard USPS would have been quicker than whatever ultra-cheap FedEx method they chose... Now my purchase will not arrive in time for the intended event, and customer service gave me boilerplate blah, blah, blah and basically wrote me off. Several significantly better options out there. Beware this company, their deceptive business practices, and their circa 1997 fulfillment process...

Ordered Tender Romance by Ralph Lauren and the liquid was dark yellow, smelled more floral unlike the true tender romance and the scent only lasted an hour. This company does not sell 100% authentic brand names and should be shut down for selling counterfeit goods. BUYER BEWARE.

I purchased Aqua di Gio by Giorgio Armani and it gave my husband a rash around his neck. It doesn’t smell the same. My parents bought a large bottle of my favorite Dolce Gabbana Light Blue and I have a each on my face and it smells like alcohol not like the original Light Blue from Macy’s. We just purchased these for Christmas. Ridiculous. I will never buy anything again from this company.

The packaging was fake and the bottles came with no caps. These are obviously knockoff products. The packaging was extremely poor and you can see it wasn’t original Burberry. Would never use this company again. Buyer beware!

I purchased this product since they did not carry Olay Miracle Boost Concentrate (which is $19 at Target). This poor substitute was sold at this site for $36, which supposedly is at a 30% discount. First night I tried it, I was very disappointed. My forehead lines were more prominent, NOT a coincidence. Tried a second time, still no improvement. Went to Target, found my Miracle Boost Concentrate at so affordable price of $19. Love that product, WORKS!! Wrote a review on the FragranceNet site about the lousy way overpriced super serum. They NEVER printed it. Wrote another review, still NOT THERE. Don't waste your time on this site. They steal your money.

I ordered 4 bottles of perfume with FragranceNet.com and one arrived broken. I called and it took 25 minutes to reach an operator. When I asked to speak to a supervisor or management no one was available. This company tries to make it difficult to reach management and their phone service has many recordings, some of with violate the Telephone Consumer Protection Act. Disclaimer: I am a consumer advocate that has appeared many times on TV, including Dateline NBC.

I have been ordering from them for years and have never had a problem with shipping or the products. I was surprised to see so many negative reviews. I know they offer knock off brands and the originals. It's the buyer's choice. They have a few stores in Long Island the prices vary because if their costs go up they usually transfer that to the consumer. That is why I order online but if the main issue is whether they are real or fake. I just don't understand how they would keep growing if their products were all copies. It just doesn't make sense to me.

I PLACED a order, they took out more money than my original order. They also said I would receive it with 4 days - now it going to be around the first of the year. When I place my order number in to check my order they say it doesn't exist. There is no way to contact this company until after the holidays!!! I'm filing a complaint with the FTC, PLEASE JOIN ME IN DOING SO!!!

I have a first time buyer. I placed an order of $314. Because it was over $300, it was flagged for fraud. Once cleared this lag the entire order. Two items were out of stock so they delayed the entire order hoping that it would come into the company. After waiting five days, they decided to refund the money for the few items and then finish the entire order. This lag the order by 10 days. I ordered 15 days before Christmas, and now it will arrive three days after Christmas. This company could have expedited this to arrive on time. They decided to send it USPS, and now it will be late.

When the price seems too good to be true, it is for a reason. Ordered two perfume, one for men and the other for women. Both items are fake, the smell seems original but does not last, like the actual one bought at Macy's. Will not order from this company again. Try to save a few bucks and got taken for a ride. Just buy from real department store. You been warned.

I have been shopping on FragranceNet for nearly Seven years and have literally had zero problems with them, so I am surprised to see so many negative reviews. Everything I have ever ordered has been legit, and the coupons they offer help a lot to reduce cost. If you don't like a coupon you can scour the web and find a better one and they will apply it as long as it's for their website. Also when they give you a shopping deadline they always deliver. I have never not gotten an item on time, this year is no exception. Their holiday shipping did go up this year, but I think that is reflective of higher shipping prices across the board with all shipping companies that they are forced to pass on. Overall I can recommend them.

I ordered Dolce & Gabanna Light Blue men's cologne. It arrived in a timely fashion. The bottle looked legit however, upon closer observation the bottle cap is not legit... No biggie. It was a different size bottle so maybe it is different. Definite difference did not end at the bottle cap. The liquid in the bottle is a complete knockoff. Now they have my money and I have a bottle of pony urine. More accurately it should be labeled Blue Light not Light Blue. Completely unhappy... NEVER TRUST THIS COMPLETE FRAUD OF A BUSINESS.

I worked in a major dept store for many years in the fragrance department, sent to many training seminars by top brands etc, which taught me much about shelf life of products and how they smell when bad, top notes, middle notes etc etc...I know fragrance. My sister bought me a 3.4 oz Pink Sugar EDT spray from FragranceNet.com and yes it was sealed in what appeared to be real packaging but the smell was terrible! I’ve had 3 previous bottles and they all smelled light & wonderful but this FDN bottle was a nasty dark old smell that ALL bad fragrance has.

It was written that my order had been delivered and had been left in such a place but that she had nothing! At dinner time, someone just "launches" my perfumes on my balcony. So, two options; the delivery person has no respect or wrong address (Canpar Express company).

The first order I placed this year was a batch of 6 perfume samples. One two of those samples were completely empty, they were the small spray sample types. I contacted them about this and they did do a refund on those. The next order was for two perfumes. My complaint here is the time it has taken to receive my items and I have yet to receive them. If you order over a certain amount you get free shipping but, I ordered on the 4th of December and still have not received it. They are on the East Coast, I am on the West but this is a ridiculous amount of time for shipping. I ordered something that came all the way from England, standard shipping also on the 4th, and I received that yesterday! So, these perfumes, being gifts for Christmas, if there are any problems, there will be no way to send them back for timely replacement. I am disappointed with my experience at FragranceNet.com and I will not be shopping there again.

I ordered Michael Kors shimmering perfume. I needed a small bottle to carry in my luggage. I have a big bottle that I bought from another store. The bottle I got from FragranceNet does not smell anything like the real shimmering. I have emailed two emails but no one seems to want to answer. I'm left with no choice but to do a chargeback. I'm not paying for this stuff. It stinks too bad to put on anybody!

I am always suspicious when I read reviews that are overwhelmingly bad when I’ve had an experience that is overwhelmingly positive. This always leads me to believe that there is a concerted effort underway to discredit a company or product. Such is the case with FragranceNet.com. I ordered a fragrance at a deep discount (a fragrance I’ve bought before at a much higher price). It arrived at my door five days later - from the opposite coast, no less. The product was nicely packaged (with a few samples tucked in!) in a cardboard box with the fragrance box safely nestled inside.

I highly don't recommend this company for loyalty in customer service. I've been a customer of theirs for about 10 years. I recently correspond with somebody in chat to try to see if they would work with me on a large bottle of a particular cologne for men. This was going to be a gift to my uncle that is on his deathbed. Their lack of customer service and empathy is truly disgusting.

I bought two perfume for my sister's birthday with the shipment date and arrival date of 12/1/2019. I receive a notification that the item was delivered while I was at home, I did not receive any package from any carrier and it was not in my mailbox. I send an email to FragranceNet informing them what had happened. No one seems to care. My sister’s birthday is today and I don’t have a gift for her. “Sad”!!! I know that a gift was purchase and no care or concern is shown by the customer service representatives. No one have the common courtesy to reach out to me. Stick to the evil you know. “AMAZON” will never and have never treated any customer this way. I am a first time and last time customer.

The product inside of the package was broken when it arrived! They should have used bubble wrap or something. I should of known, this company is a joke. I am not happy! I am going to find a way to either get my product or my money!!! You don't just spend money and get nothing!!!

Was charged for perfume that doesn’t spray... just leaks from the neck of the bottle. No top to bottle. Came from Fulfillment 800 Los Angeles St. Los Angeles, CALIFORNIA. Completely unusable. Perfume just dribbles in your hand. Came in a padded bag with no paperwork.

Fake cologne to say the least. Google Express and everything. But the cologne is fake. Fake website address on the Gucci Guilty 3oz bottle. The website and the clear wrap says it all. Even the recycle sign on the bottom is backwards. The smell is off and cheap. I got robbed basically of my hard earned money on Black Friday.

My mom purchased two bottles of our favorite perfume and the atomizer pumps are broken on BOTH bottles. New full perfume bottles and no way to get it out of the bottle onto your skin. Not one, but both bottles won’t spray out. What a joke this company is. Horrible reviews! Should have known better than to order from FragranceNet.com. Buyer beware!

I'm repeat client. I have order list of perfumes, all the prices online being shown as Australian dollar after the discount, later I submit the order payment. As I have seen on the screen it's Australian dollar. Next day I have find they withdraw from my bank account same amount number but with American dollar by convert currency, the different was big. I advise anyone use this website to take pictures for the screen of the total amount. Example the Aramis was 23 Australian dollar. but they charge me 23 US DOLLAR. So the Aramis become nearly 34 Australian dollar. Copy the screen before you submit your order. They keep losing more and more clients.

I have placed 2 different orders in the last day, orders accepted, credit cards charged. They send me quick Thank you for your order emails, then within hrs after placing the 2nd order, the orders go on HOLD. Tried all forms of communication with the company to no avail. Don't know what to do, I am requesting refunds, but no one seems to answer and from what I can tell, if the order is ever sent, it's going to either be Fake or Watered down. Wish I would of check the reviews on them 1st before believing their Fake website. How can they continue to operate like this and no law agency closing them down???

I have been shopping with FragranceNet.com for the past 10 years. All of my packages have arrived on time. Never missing any products. Never anything broken. And I've been very satisfied with the perfumes that I've received. I highly recommend buying your perfumes at FragranceNet!

I should have read the reviews before buying from this company. The ref insisted that their products are not counterfeits. I bought 2 fragrance as Christmas gift for a dear friend, very obvious, both fake! I saw their ads, the prices are great! My friends told me to send it back. Aand on top of that, my PayPal account got hacked days after I made the purchase. Lesson learned "YOU GET WHAT YOU PAY FOR". Buyer beware!

I have been ordering with them for about 3 years and I am happy with my products. Once I ordered my mom about 5 different perfumes that are much more expensive in Austria for half the price, I found out later that Austria doesn’t allow Perfumes to be sent, return was easy and customer service was fast, kind and professional. Today I returned men’s perfume and shower gel for a guy I stopped dating and the same again, the customer service was prompt and have sent me the return label right away. The products are 100% authentic and customer service is wonderful. Keep up the good job guys and I’ll order again on Black Friday.

I ordered many fragrances from this only this year. Creed Aventus first one, sent it back for a newer bottle. Looked real but I returned it. Got a bigger one immediately. Noticed the juice wasn’t clear. It was aged 2016 batch, very yellow to green color. Sent it back. Went to get the same smaller one. That one color was better but it barely lasts on me about an hour or so so I decided to order Creed Irish Tweed and Silver Mountain Water. Didn’t really smell the Silver Mountain Water after 30 mins. Green Irish Tweed I did but sent them back. Didn’t think nothing of it.

I too wish I would have read the reviews before buying from this company. I purchased Calvin Klein Eternity. Something was not right with this perfume. Any other time when I would wear Calvin Klein, I could still smell it on my wrist at the end of the day. This perfume, I believe, is watered down and it does not last for hours like the real deal. The color also seems lighter than the real perfume you would buy from a reputable business such as Belk, where I usually would buy it, and I will from now on! You get what you pay for!

I prowl the internet for my favorite “throwback” fragrances often to find my favorite Gwen Stafani perfumes from 2008-2014 fragrances. They’re RARE. On the 18th of this month I ordered a tester for the sole purpose of more fl oz. for my buck & received it on the 20th LESS THAN TWO BUSINESS DAYS for shipping. Ordered it through eBay and the item was sold by Fragrance.net. It's authentic and smells amazing... had to leave a great review for the amazing service, don’t know how they have such bad reviews?

I have made five orders from this company... four trying different colognes and the fifth was an order replacing a cologne I had ordered before and really liked. All products I have ordered have been real, batch numbers match packaging match and most of all the bottles and scents are a match. The price is amazing, and the discounts from buying in bulk and having specials direct thru the manufacture are great because they pass the savings in to the consumer. This is the only way I will purchase cologne anymore, and I save more than half by buying thru them and not the mall.

This company sells counterfeit goods. I got a bottle of cologne that is clearly fake. FragranceNet is breaking the law. Don't purchase products from these thieves. Spread the word of this illegitimate company so that we can get them shut down for good.

I CAN'T STRESS ENOUGH TO STAY AWAY FROM THIS FRAUDULENT, UNPROFESSIONAL COMPANY THAT JUST WANTS TO TAKE YOUR MONEY; I feel so sorry for all the customers who have been 'robbed' by them. This company will roll you. I purchased Versace Versus 100 ml fragrance a year ago. Upon opening it, I discovered a small black insect caught inside the fluid content. Therefore I will not use it, nor can I now give it away. My sister who works in skin care at a leading department store saw it and quickly picked up that the bottle had been tampered and that it does not smell like the authentic Versace Versus. Hence it was a fake.

I have purchased from FragranceNet.com from many years. This year only I have purchased of 8 different fragrances and never had a problem. My last order was for Versace Homme Oud Noir. When I first sprayed it I didn't like it. The smell was awful. I thought I might be just me but then my wife smelled it and she looked at me with disgust. She told me "This couldn't be right". I wrote customer service about it and never received a reply. I tried to write a negative review about the product and the review was never posted. Tried twice and I realize that it seems like they do purposely to keep high rating on the fragrances.

I ordered Jo Malone English Oak and Hazelnut and Cartier La Panthere. The fragrance in the Jo Malone bottle is very different from the one I purchased at Nordstrom. It seems to be a knock-off with very different notes. The Jo Malone fragrance has a strong oak note, but the one FragranceNet sent has almost no oak in it. The Cartier fragrance came in authentic-looking packaging, but it is spoiled and has a rancid smell.

I have shopped with FragranceNet.com for 10 yrs. I purchase my Clarins skincare from them. At Saks it runs close to $400. From FragranceNet, $157.00. Once I accidentally ordered multi active day cream - dry skin... Saks exchanged it for me. I've also bought dozens of perfumes, bond no.9, Chanel, Burberry, etc... All the real thing!! Plus free shipping has it to me within 5 days. In all this time, great products, price and awesome customer service. I've always gotten a live agent when I've called. To those that say they're not helpful, well... All I can say is check your tone and attitude. Being kind goes a lot further than demanding immediate results. Weather is not under their control. 5 ☆ rating from Myself and 10 friends that shop with them. Thanks FragranceNet.com! Without y'all I couldn't afford my regimen any longer.

I've been purchasing cologne (as gifts) and perfume for myself for several years. More specifically, Burberry Touch. I have always received authentic cologne, in the box, and unopened or watered down. I've had such a great experience getting expensive items for 50% off. I'm not sure where the bad reviews are coming from...

Horrible... I placed the order, they took money out of the account (little over $400.00) then all of a sudden order is on hold. I have to confirm billing address which I entered when I placed the order... so I emailed and called and 24 hours later still order on hold. First and last time I will ever use their service... customer service rep (I spoke to two) were no help whatsoever. Use any other site but theirs.

I used to order all my fragrances from here, until sellers on eBay and Amazon started offering the same, at very competitive, even lower prices, including Paris Hilton. And from the negative reviews I've read, of other customers receiving fake or watered-down versions of the designer perfumes, doesn't surprise me at all. Fragrance.net used to be the go-to online designer perfume shipping site. Not anymore.

Ordered tester 3.4 oz Viva La Juicy Eau de Parfum spray for $44.64. So excited to receive in mail and immediately sprayed on. Couldn't smell fragrance, sprayed again, nothing. Sprayed my whole body and clothes, got a whiff of scent. It was so watered down. Complete waste of money. Will never order from them again.

First of all, since it is a $500+ order (stupid me) without reading the reviews of the company, it was put on hold and was released after I called. Was suppose to get the delivery today as per tracking, but no luck. Plus all these reviews of fake, I am worried now I will be out of $500+ and be stuck with fake ones. Does anyone have any success getting the full refund? As I will be sending it back, based on all the negative reviews.

I ordered 2 bottles of Estee Lauder Beautiful Perfume on June 1st. I finally received shipping information on June 6th that started my perfume would arrive on June 12th. On June 12th the tracking information was changed to June 14th. June 1 to June 14th is 14 days and 10 business days but their website claims shipping in 3-6 days. If you need you perfume quickly do not order from this company. Also, after reading all the reviews I'm just hoping I do not end up with fakes.

Very disappointed with what is obviously a fake product. I smelt this Bond No. 9 Gramercy Park perfume in Saks and the product I received from FragranceNet.com not only smells very different, it's as weak as can be. This is the first and last time I'll be purchasing from this supplier. I wish I'd have read all the other negative customer reviews before making this purchase.

I was on a waiting list for the Gucci Bloom to come in. I received an email notifying me that it was in. I placed an order on the 7th of May and on the 9th I received an email that it was out of stock again. I called and spoke to a C.R.S. who told me that they were not out of the Gucci Bloom, She stated that it was in the warehouse and it would take to long for someone to go and retrieve it and send it to me. I do not believe that this is the reason they cancel my order, I believe it is the price I would have paid for it. I have spent a lot of money with this company. I think this was very unprofessional and I will not be doing business with them in the future. But it was in the warehouse.

I ordered perfume from FragranceNet a couple of weeks ago. I bought a perfume named Chloe, Gucci Premiere and Coach by Coach. Omg, I’m so annoyed because I thought I was getting real legit perfume. With my Gucci Premiere, the bottle is peeling and some of the fake glass is falling off. On top of that, you can see through the supposed paper so you can see the glass which you’re not supposed to (I’ll add pictures). When I received samples of these perfumes from Scentbird I fell in love with them and the smell lasted on me all day.

As you're reading, don't buy from this company! All their products are either fake or watered down. I bought Armani Code that last 20 minutes on me and doesn't smell exactly like the one you get from Macy's or Sephora.

I ordered my favorite perfume Bond No. 9 “Bryant Park”, and “Fling”. Both sizes are $250.00 per bottle at Saks and their own brand stores. I found them for around $98.00 each with coupon for 30% off on FragranceNet.com. This should have told me but I was excited because the website has been around since 1997 (they claim) and states “genuine” brand names. I sprayed them and they smelled like sour old cheap hairspray - that’s the best way I can describe it. I called my cc company to dispute the charges, got an RMA from FragranceNet customer service and sending back.

I see so many bad reviews for this company. Yet, they've been around since 1997. I watched some YouTube reviews rant about them. So, I decided to try them out. I ordered 3.4oz Versace Pour Homme & 3.4oz Tommy Hilfiger both together retail at $139 + tax at Macy's online. I got both for a little over $60. I ordered them on a Friday with 3-4 business day shipping (Free Shipping btw). So, I knew it'd be the next week sometime when I received them. In a timely manner, I received email updates regarding shipping & my tracking #. I tracked my package & was scheduled for delivery Saturday, 4/28. I received my package today 4/26 to my surprise.

UNHAPPY WITH MY PURCHASE. IT TOOK ALMOST ONE WEEK BEFORE RECEIVING IT AND I PAID $15 U.S AND IN Canadian money it much more. Staying power of J.Lo Love and Glamour is not impressive at all. It disappear within a couple of hours. I am not sure if it is the real deal. Also, communicating with the agents at FragranceNet.com is quite a challenge. They take a long time before answering. The perfume was advertised in Canadian money but at the checkout, I had to pay in U.S. money. The price of the perfume was equivalent to the price of shipping and it really cost me almost $45 in Canadian money. I am not happy with my purchase and will never buy from FragranceNet.com especially that I just found out that they are not even accredited. Stay away from that company, then again, it is my own experience.

I bought first Michael Kors Amber. I bought it because it was cheaper than in the department stores and what I bought is definitely not real. I like Kors because it lasts for a long time. I can smell it for weeks on jackets I've sprayed it on. This that I bought from FragranceNet.com I cannot smell it 20 minutes later. And it smells different. Also I purchased Ed Hardy 3.4oz. What they sent was 1oz. I never return things I just take the loss and after reading some reviews I'm sure if I tried it would be the same results as everyone else. They will do nothing. I'm really angry about this because I spent over $100. That's a lot to just throw away. This company needs to advertise correctly. Their products are fake and they don't sell the volume they advertise and you order.

I bought Bond # 9 Scent of Peace perfume, but the fragrance is different and does not last at all. I have tried this perfume before so I notice the difference. I have tried to contact Fragancenet but have not receive any response from them. I paid for a very expensive perfume and received a very cheap product. I definitely wasted my money. I would not use this company again, and I regret not reading the reviews before since they have such bad rating.

They are stealing money for a fake order. I did not receive my order and nobody takes the responsibility of my loss. They are terrible at managing the shipment of orders. I hate FragranceNet and will not recommend it to anybody. I will share my bad experience with all my friends and let them know how poor their service is. That's a shame...

I've spent over $2000 on high end designer fragrances from Fragrancenet, as I've become a collector. I've only ever received authentic fragrances. Just ordered YSL La Nuit de l`Homme, D&G Light Blue Eau Intense, and Prada L'Homme. Again, when I receive them in a few days, I have no doubt they'll be legitimate. My Acqua Di Gio Profumo/Original, Essenza, Gucci Guilty, Versace Dylan Blue, etc, etc all last all day long. I've also had a friend who works for a Versace retailer verify the legitimacy of my fragrances - all checked out.

For Christmas, my mother, who is very hard to shop for said she wanted Jimmy Choo Illicit. I had ordered from FragranceNet.com a couple of times in the past and was pleased with the product. I ordered the Jimmy Choo, but instead got Lacoste, labeled with the Jimmy Choo sticker. After multiple attempt to contact someone to no avail, I went on their Facebook page and posted the negative review stating what happened, then they responded. I needed to pay for shipping to send the product back and then they would send what I ordered. And they blocked me from their Facebook. I have NEVER had to pay for a company's mistake and NEVER will do business with them again. BUYERS BEWARE.

Over the past couple of months I've slowly been making purchases and increasing the size or frequency of purchases once I determined how legit the products were. I've pumped in over 700 dollars into this site, all on fragrances that were at a heavy discount, and have had absolutely no problems. To my amazement, the free shipping option is typically extremely fast, often faster than what they suggest the delivery time will be, and most of my shipments arrive within a week traveling halfway across the US. I'll be going here for all my colognes for the foreseeable future.

I have been a regular customer of FragranceNet for several years, primarily for my own use, but occasionally for gifts to others. In Nov 2017, I placed an order for Acqua di Gio and Eau de Iceberg Sandalwood for myself, and Happy by Clinique for my wife. Until recently, my wife had been using Happy from a previous purchase, but in the last month, she has opened the new bottle and has noticed that the new fragrance is much weaker out of the bottle and it disappears very quickly. She still has enough of the earlier bottle to do side-by-side comparisons and she is convinced the new one is diluted. I have verified what she says with my own male nose. Definitely a disappointment.

Placed my order on 12/10/2017 and never received it. Credit card was charged on 12/11/2017. Tried contacting them several times but could never get a hold of anyone and could not even email them. VERY dissatisfied with them and will never purchase anything from them and would recommend that everyone else boycott this company. HORRIBLE!!!

I seen a lot of BAD reviews about this site. I looked at the reviews after I placed my order thankful! Had I seen the reviews before I ordered I would have missed out on some awesome deals because I wouldn't have placed my order! I placed my order last Saturday and received both high end perfumes this Saturday. Both my product was what they were supposed to be. New in the sealed boxes with the authentic stickers on the bottom of the bottles. Just wanted to give this company what they deserve... A GREAT REVIEW!! I'll be doing business with them again for sure!!

First time buying perfume online. I purchased my favorite perfume from "fragrancenet.com". After putting it on, the fragrance completely disappears within seconds. A huge disappointment. I will not buy from them again.

I'm very disappointed. As a repeat customer, I placed an order online and wanted it shipped to my work address for convenience and security. They took my money then sent an email saying they had to place the order on hold and refused to ship it to my work address. I call customer service and they said it was because "it's a high dollar amount." I don't like having things shipped to my apartment because it could go walking. Instead of calling the number that comes up on Google when you look at the address and asking for me to verify I'm here or trusting me since I'm a repeat customer and the zip codes are close they just said no. Now I'm out my funds until they are released and no product. You lost a repeat customer and I won't ever recommend you again. I'll be happy to give someone else my "high dollar amount" business.

I received five bottles of cologne from FragranceNet Mr Burberry comma in a 5-ounce bottle. You spray it on and it has a similar smell to the real Mr Burberry, but 10 seconds later there is no scent at all. Pretty much the same thing with the other four bottles that I received from them. Four of the bottles were different brands of Burberry. I contacted Burberry and asked if I could give them the barcodes to see if it was made by them and was told no, but I was told by Burberry that FragranceNet is not an authorized retailer of their products. That, and the fact that the scent doesn't last for more than 30 seconds is enough to make me dispute the charges against his company and want to return these immediately. I will be emailing them this week to try to get an address to send them back to, but I addressed the problem with my bank and filed a dispute on the charges because of the quality of the products. They look very real though.

I have been trying for a week to get an RMA number to return something I didn't want. I have emailed them with my information and the order number & texted them as per their website information. I have not gotten a viable response yet! I do not recommend this company. They are very shady when you need to contact them or return anything!

Ordered the Viva La Juicy eau de parfum in the 3.4 oz bottle as a gift for my GF. It smells ok coming out of the bottle but it's obviously not genuine. There is NO WAY an expensive perfume's scent is GONE in less than 30 minutes. Has to be a fraud. Forget getting someone from FragranceNet.com to help you. I wish I had investigated this company prior to ordering. Based on what I read here, they have a long history of selling bogus products. STAY AWAY FROM THIS COMPANY.

Placed an order for nearly $200 which never arrived. Sent emails which were ignored. Checked my bank account today to see that I had been partially refunded. Finally got onto a Web chat tonight with a belligerent woman called Lisa who said the goods had been returned by the courier (???) and I had been refunded. I said that full amount had not been refunded and she accused me of not understanding. Cut me off as I was typing. Judging by some of the other feedback, she seems to be good at that. How do this company get away with such appalling service??

I ordered perfume from this company and the perfume I received was not what was pictured on my order and smells completely different than what I have at home. I tried calling multiple times but you cannot get a real person as they are always experiencing high call volumes and to call back later. I then sent an email stating this. I also stated what my problem was along with my order #. No response and it has been 1.5 weeks. DO NOT BUY FROM THIS COMPANY. I put my order in on 12/11/17 and I'm pretty sure it is too late to get a refund due to their lack of response.

I don't get all the negative reviews that I've seen regarding this site. Since last year I have ordered a total of 9 colognes from FragranceNet.com. They all smell great and all met my expectations. As far as I can tell all of them are authentic, the packaging always looks correct and I always check the batch codes on the bottom of each box/bottle and they are always legit. If I had to complain about anything it would that the shipping via FedEx takes a bit longer than I would like. I would prefer USPS or UPS. Other than that I have no complaints regarding my purchases from FragranceNet or the quality of the products. The prices are very good and I always have a good experience using their service and will continue to do so.

I place my order around the 31st New Year's Eve night after midnight. They took the order they said that I would receive this order January 3rd. January 4th we had a very bad snow storm in New Jersey. The shipper is located in Carlstadt, New Jersey, approximately 16.5 maybe 17 Mile from my house. The Courier is CDL. Do yourself a favor. Do not order from these people. I believe it's a scam. You're online waiting to talk to a customer service person an hour if not more. They give you no reassurance.

I ordered And within 1 day it shipped! I got It 3 days later from NY state even with that hurricane!!! I actually bought a bottle from Saks Fifth Avenue bond number nine Brooklyn. Found it on here so I kept it to see if the box and everything would be the same. Not only is it exactly the same but it has the same SKU number on the box! I also Got Astor place bond #9 and that was exactly as well! I spent 235$ for 1 bottle at sale Fifth Ave for Brooklyn bond 9 NYC And at FragranceNet.com I got Brooklyn Astor place And 5 perfume samplers For 235$!!! I'm crazy happy. What a great find!!! Hoping the fragrances last. Still can't figure out how they can offer these perfumes at such an incredible discount. (Same packaging, bottles and all)!!! I'm thrilled.

I purchased 1 bottle of cologne, got an email 4 days later saying it is in the warehouse. Never shipped so I cancelled the order. They are not giving me a refund for whatever reason. I try to call and email everyday, they do not answer emails and you cannot get through to them on the phone.

I have bought several different fragrances from them. For this I have received many different samples of products that they sell. They also send many different specials or discounts off of the products that they know that I like. They are a super place to buy from.

Stay away! I cannot believe that a company can exist without a customer service department. They probably sell Chinese made fragrance, which makes it possible to sell cheaper than leading stores. The last order I placed, cannot be found, the shipping company doesn't have it and FragranceNet doesn't answer the phone, doesn't respond to emails or fax. The amount of the order is $82.00 and I cannot get a hold of anyone to refund my money. This is truly terrible business and terrible customer service. Don't get lured into buying from them, this is the last time I ordered from them. Thank you!

Stay away from this company at all costs. The product I purchased, Prada Milano Infusion d'Iris, appears to be fake. The bottle looks off. The label on the bottle isn't on straight, the plastic wrap on the outside of the box didn't fit tight. I attempted to contact the company through online chat which had me wait for a half hour, it counted down to me being number 4 on the wait list then it just froze. Also submitted a complaint through their online submission form with no response. Ordered on December 18 for delivery by Christmas, received on December 28th. Showed as "in stock" when I ordered. Shipping label created December 21st, finally shipped December 22nd. It was shipped by FedEx SmartPost which transfers the package to the local post office for delivery essentially delaying the delivery even more. The company appears to value their bottom line more than having a happy customer. Would never shop here again.

Ordered the 18th. Still as of 28th no product. No live phone person. No email response. Had my money immediately!!

Purchased Serge Lutens perfume on December 19th and paid for expedited shipping to arrive by December 22nd. On the 22nd the arrival date moved to the 26th. I tried to call to reroute and cancel the order but got recording. On December 26th shipping status changed to delivered but no perfume. Have been trying to call customer service for 2 days. Only a recording. Will file fraud with my credit card company to try and get this resolved. Please everyone do the same. They should not be in operation. How they have an A+ with BBB is beyond me. Shows you how legit BBB is.

Submitted order for husband's gift on Wednesday, December 20th at 9 pm. Took 1 DAY SHIPPING at the cost of $15.95. Here we are today, Tuesday, December 26th at 7:30 pm... still no Christmas Gift for my husband. Yeah, 6 days in!??? Called FedEx and FragranceNet. FedEx says they just got my package to their distribution site today in NYC. I live in Delaware. FragranceNet has not responded to calls, emails, Facebook messages. Nothing.

I placed an order on the Dec 18th at 3 pm. They told me 2/5 business days. Well hmmm I order in Monday and I see you didn’t ship it to Wednesday the 20th and today is Friday the 22nd and I was told I won’t get my package to the 28th. How do you get 2-5 business days from that?? I will never ever order from here again. I’ll just take my butt to a Perfume place and buy it outright... what are we paying extra for if you didn’t ship it when you said you did. All liars there!!!! I waited on phone for over half hour listening to same recording and to be told nothing is guaranteed. Well what did I pay extra for then??? Don’t buy from here. Take my advice, run, go to retail and buy it.

They put my order on hold, didn't let me know, had no one to talk to on the phone and had an almost 2 hour wait to chat with someone online. Now the gift will not get here in time. Never again. Terrible.

I ordered the 3 oz Versace Crystal Noir, Eau de Perfume that I had smelled and seen in one of the major department stores, where it only was available as eau de toilette but looked exactly the same. Mine does not smell strong as the one I had tried and the scent does not last long. I am very disappointed, When I ordered it originally I had given a different shipping than billing address and got the message if I ordered something for $8 there would be no shipping charge. So I backtracked, added Obsession by Calvin Klein (haven't opened it yet so I don't know whether that is "real") and finished the order. At no time did the website take me back to the shipping address, so I assumed everything stayed the same as it was before. As soon as I printed out the order I noticed the shipping address was the same as the billing address (FL).

Placed order with FragranceNet on 12/16/17 because they promised one day free shipping. One day shipping should have meant that my order would be shipped on the next business day, which would have meant yesterday 12/18 and I should have received it today 12/19. I repeatedly called their 800# only to have a recorded message say they were too busy to take calls and immediately disconnected me. TWICE I stayed on their website. "Chat" with them for over 2 hours both times only to get a message when it was my turn to be served telling me to "leave a message." As of 5PM today, 12/19, my order is still listed as "in our warehouse" - it's been 3 days now, still hasn't shipped, so I won't be getting it on 12/20 either. Will NOT be ordering from them again!

I ordered Magie Noire. A cologne that I used to enjoy in the winter. It came with the cellophane on and it looks like the "authentic" box but definitely the scent is off. Strong alcohol undertone with a old perfume smell. So disappointed. Spent way too much on this and now it is a waste.

I initially placed an order with them the end of Nov, and had the "free shipping" applied and 1-2 day delivery. Well I got the "tracking" email from them with the link to the transit vendor called Columbus Online. (Another HORROR) WELLL it never arrived and when I looked at the shipping company email it said delivered. I called the shipping vendor and got screamed at immediately from a very rude woman and she said there, “I have NO IDEA how you received the email saying it was delivered.” I said, “I have the email from your company in front of me saying it was delivered and I didn't receive it.” She rudely said... "Do you have a camera to prove it???" I said, “YES I DO.” She checked and stated my package was CLOSED out by them!! But WHY???

I have used and ordered from this site in the past with no problems other than slow delivery... but this is crazy. I ordered the Gucci Flora Perfume on the 29th of November and the tracking data is some shady third company I have never heard of. The email tracking shows that it has been in the warehouse ready for shipping since the 1st of December! It is now the 13th of December and it's still there!

I have been ordering from FragranceNet for many years and never had a issue with my orders. The smell is great and it lasts. Shipping has always been on point. I'm disappointed by reading the poor reviews though. It's more bad reviews than good and that bothers me. I shop at Macy's also and love high end perfumes but they were so much higher and I realize why. You pay for what you get I guess. I was going to shop for the holidays as I usually do but after reading these poor reviews I think I will stick with Macy's or Carson's.

I ordered a gift from them to cost me I'd say about 20 bucks. A few days later I realized they still haven't sent me any updates about the order so I contacted them. I tell them I got charged for it so they obviously took the order. Their response was, "We find nothing with your information or email." They obviously changed it on their own because I have no other email but now I'm left with no order and having to fight with my bank to remove the charge. I strongly recommend you buy this somewhere else. Whatever it is you want buy somewhere else. Below you will see no order number because of course if they claim they have none of my information including my email you should imagine that they never sent me any order number. How slick. But the charge clear as day says FragranceNet and the amount.

Ordered some perfumes now for almost a week. FragranceNet sent me an email saying that the perfumes I ordered is in the warehouse and will notify me if they shipped my package. Still waiting and Christmas is almost here. I've always had problems with this company either canceling my orders saying the items are out of stock or something. The customer service is ZERO. Try to call and you will have to wait two hours for them to answer. Horrible service and company.

Didn't actually order anything in the end; I went through the guest checkout and decided not to complete the purchase. I did not sign up to receive any special offers, but that didn't stop this company from using my email address and bombarding me with multiple messages per day (5+ on average). Simply unacceptable business practice. I might have returned at some point but won't now.

I spent quite a bit of money on my latest shipment from FragranceNet and noticed that although the fragrances on some of my fans was there, it didn't last long. At first I thought that my nose just got used to it but when I asked my colleagues and family if they could smell the perfume on me, and btw, I did make sure to order perfumes for their longevity, my friends all said that they could barely smell anything until they actually smelled my wrist or temple. So it wasn't my imagination. Ironically, the only one that lasted for a few hours was a sample vial I purchased that had an oil base.

I have been a customer for a long time and place orders not only at Christmas, but all year. I recently placed an order and received e-mails confirming my order, as well as tracking confirmation. It seems FragranceNet is now using alternate (and sub par) ways to ship their products. Each time I checked, the date was pushed back. I had to call several times and each time waited for close to an hour. One representative told me that she would give me a 10% credit, since I was having so many issues. It was a nice gesture, however, after days of still not receiving my items, I decided to cancel my order. FragranceNet decided to consider my credit part of my refund! What a sneaky thing to do! It wasn't a considerable amount of money, but a credit is different than a refund. They have permanently lost my business and I have also shared this information with my friends. Shame on them for being so deceitful!

Very disappointed with FragranceNet.com - I did ordered Uomo by Salvatore Ferragamo, so the package and bottle look authentic, but knowing the stories and reviews about this site I've decide to open it: Well, I can't even test the fragrance: the bottle "push" button didn't work... I'm happy I haven't give it to my friend by Christmas (that would be very embarrassing!!!). Please do not buy from this site!!!

When my order arrived the box and packing materials were soaked with perfume. The entire neck of the bottle was broken off and the bottle was completely empty. I texted them and sent an email. That was 4 days ago and I have not received a reply.

I have order expensive fragrances (Miss Dior, Gucci Rush, Cool Water by Davidoff) overall value was CAD $236.60. I ordered them as presents for my daughters and husband. Unfortunately 3 expensive fragrances came in with damaged boxes/wrapping... I sent an email to FragranceNet.com with pictures of damaged Items and asked for some solutions like refund for damaged items, resend fragrances that was crushed by shipping company. Received email from the seller "to ship back unwanted Items and pay the extra restocking fees for each Item"... I wanted these fragrances (Miss Dior, Gucci Rush, Cool Water by Davidoff) that is why I ordered them, but want them in a new condition, not in the damaged/ crushed wrapping boxes... I have made occasional purchases over the last 6 years and have not had any problems before. Will not buy from them again.

Ordered Flower Bomb for the wife's birthday. Showed up 2 days after her birthday. It took 8 days to arrive. Ordered it gift wrapped. Looked like someone's child wrapped it. As soon as my wife tried it on, she knew it was a knockoff perfume. This company is a scam.

I love FragranceNet because they offer basically every brand of perfume that you could ever want at insanely low prices. I typically get the "Unboxed" or "testers", because they are so much cheaper and you still get a completely full, unused, legit product! It's more inexpensive than the ones in the original box just because it sat on a department store shelf, in a box and never used, for a month or two! I've ordered from them at least half a dozen times and I've NEVER had an issue with any part of any order. I will be a lifelong customer!

I paid for a gift for next day shipping. Did not arrive next day. Tried to contact them where I was left on hold multiple times. When I was finally contacted back I was told next day was a courtesy they gave me not one that I chose and paid for so they will not give me my money back. Going on 7 days still waiting on my present to arrive. Will not use them again!!

I have been purchasing a particular fragrance from this site for years without problem. It is not typically sold in stores, so I was really pleased to be able to purchase it here. The last time I ordered, I was not done with an earlier bottle, so I had it for about 2 months before I opened and used it. It was definitely not the fragrance I've been wearing for years. I don't know if it was old or what, but I am very disappointed. It was Ange ou Demon by Givenchy.

There is no doubt in my mind that the bottle of "Dirty English" men's cologne I received some weeks ago, and just opened is fake. I have bought and used the real product from a Dept. store, this stuff is not the same, not even close. It's too late to return it, or I would.

I ordered Flowerbomb by Viktor & Rolf, and as soon as I sprayed it, I knew it was a fraudulent scent. This company is a scam, and should be shut down for illegal activity. DO NOT ORDER FROM THIS COMPANY!

I sent two emails a week ago on their website to request that I return an item. I have had no response. Today I am trying to reach them by phone. I am number 33 in the queue. I have made occasional purchases over the last 3 years and have not had any problems. I have had concerns about the legitimacy of their products due to the low prices, but my daughter states she has not noticed anything different about the fragrance. Despite the good prices, I may not order from them again due to the difficulty in reaching anyone in a timely manner to resolve any issues.

Inexpensive fragrances are great, but when you get something that wasn't what you were expecting, FragranceNet charges you more than what the perfume costs to ship it back to them. Ridiculous. And their customer service is absolutely reprehensible.

Ok so I am good at recognizing cologne and perfumes due to selling them for yrs in department stores. Even to the extreme of having sensitive customers say I can wear this but I want to try something different with similar notes and being able to direct to similar scents without causing allergy reactions. I live in a small town so it's an hour drive to buy any so I decided to try it out. I just received Burberry and it is definitely not right, either it's old or a bad batch. So I'm not saying they are lying. I'm just saying I spray it and it has little to no scent at all, very disappointed. It does truly seem as if it's just a knock off. Do not buy from here. You are not fooling anyone. These are not good quality products. I will never purchase here again. 100% sure not the products I have used for my entire adulthood.

I have purchased several times from FragranceNet and never a problem. When I thought I did have one they were always there to help so I don’t understand the negative feedback from some when my experience has been nothing less than great. Thank you FragranceNet for great products and great prices. Yes I would recommend.

I was supposed to get free standard shipping just by clicking. When I checked out it added $8.95 priority shipping. It said, the coupon had been added and it would come off the balance. But that never happened. They have not heard the last of me.

Beware! I made an order, a legitimate order from them and they kept marketing to me more with notices saying FREE SHIPPING if you purchase $** more... Several times. I should have stopped then, but doubled my order to get free shipping. Everything went through PayPal fine. I was notified that of the charge. Then suddenly 12 hours later I get an email saying that the order has been cancelled with this notice: "Your order did not pass our order screening process and it has been cancelled." No other explanation.

I've been ordering from this company for years, but in the past year, I have noticed that the products appear not to be authentic and the customer service is horrific. As I sit and type my complaint, I've been on the phone for 1 hour and 27 minutes and just now number 10 in the queue trying to speak to a customer service representative.

If there's a place where I'd buy perfumes, it is FragranceNet. I have always bought my Burberry perfumes here -- always arrived in great condition, smells extremely legit, and always with fun freebies. Plus, a fraction of the cost from brick-and-mortar stores such as Sephora and Ulta. I'm sorry for all the negative experiences you have all encountered! Thankfully, mine were all great!

Name brands at 30% off most of the time. From soap, shampoo and conditioners, to perfumes, colognes and make up... For 30% deals I've had to at times back out of purchase to receive a re-offer from the site, via e-mail. Use the site often and haven't found better. They don't have everything always, but I still highly recommend.

Like so many reviews have stated, the product they sell is not good. I thought I got a great deal on Eternity EDT 6.7 oz. spray. The product arrived in what looks like original packaging with the cellophane wrap but it is either fake or very old. Product is discolored, smells very strongly of alcohol and what little scent there is does not last. Their policy states that you can only return unopened items! I have sent an email to their customer service. I will update this review if they stand behind their product but I have little hope. IF IT LOOKS TOO GOOD TO BE TRUE, IT USUALLY IS.

I have been trying to reach the location of my order since May and had no answer so far. I placed an order to be delivered at a hotel in New York, but the package got there just after the person who was supposed to receive it had already checked out. Such package stayed in the hotel for some time and then it was sent back to FedEx, as the hotel informed me. The FedEx was supposed to send it back to FraganceNet, but the problem is that I have already tried to reach them by their page and had no answer at all.

I have been buying from FragranceNet.com for some years now, which I didn't have any complaints. But recently I have noticed in the last two orders that the perfumes are not the same. The perfumes are knock off and don't last. Something that I noticed, they are now using plain boxes and the color in the perfumes are lighter than the real ones. I won't be buying from this company again. I rather pay a little bit more to have the real ones.

I Tried fragrance.net for the very first time. Unfortunately, I did not review Consumer Affairs first. I purchased Estee Lauder Sensuous. It was very weak and smelled mostly like alcohol. Inferior product. I still had some of the fragrance that I purchased at a department store for comparison. Fragrance.net is a shadow compared to department store buy. I recommend that you do not use this company.

I called FragranceNet today because I wanted to place an order but I did NOT want their damn magazines and I wanted to know how to opt out of getting them. In the past I have had to jump through hoops to find out WHO exactly sent them and a phone number in order to cancel them. It was more trouble than it was worth! Anyway, after waiting for 25 min. for a customer service rep, I was told that "when you click on an item you can scroll to the bottom of the page where it says Bonus and cancel." Guess what? THERE IS NO WAY TO CLICK ON IT--the cursor doesn't allow you to! I told the woman on the phone this and she played dumb, and I told her she lost a long-time customer.

Placed an order using my charge card on the site. Later was told I could only order via wire or EFT. Called the company, waited 45 minutes to get through. Representative told me same thing email did and when I asked for more detail, I was hung up on. Honestly, am in shock by the experience.

This site has a reason as to why they offer perfume at a fraction of the cost than department stores... Their products are not authentic. The smell differs from the original & it lasts much less time. The only upside is their shipping, but what good is that if you're getting sub par product?

I have ordered and I have never had any issue with the company. As a matter of fact when I mailed my sister a birthday gift from FragranceNet.com and her sleazy post office stole the package which was tracked to the building and FragranceNet.com get replaced it free of charge. I was as humbled that a company would do this in this day and age. It was a nightmare proving the local post office stole it but they did. Great company, great deals.

I have been a victim of counterfeit product recently. I bought a perfume as a gift for someone and it is my first time buying something from this FragranceNet website. In a rush, I completely missed to read the reviews posted by numerous people who have already been victim of buying fake products. The company mention that their products are genuine and 100% authentic, but it's all **. They are scammers and ripping off innocent people hundreds of dollars. PLEASE DO NOT BUY FROM THIS COMPANY... BE AWARE. THE PRODUCTS ARE FAKE AND COUNTERFEIT. You would rather few extra dollars and buy from the actual company outlet or places that hold genuine products, but do buy from FragranceNet. Victim of FAKE PRODUCT.

Upon applying this product a second I suffered a major allergic reaction. Just shy of having to go to the ER. Rash, bumps and not Albee breath! This product needs to be removed immediately. Do not use this product! Others may be just as dangerous!

I ordered Versace Blue Jeans from them. Upon initial smell comparison it seemed a little different and my nose and friend's noses aren't that accurate. Satisfied with product. These people after 1 transaction will send me email spam 3, up to 4! Times a day. The harassment isn't worth it. I've "Unsubscribed" so many times it's absurd. I'm a grown man. I don't go online and make complaints often. In the attached pics nothing was edited or deleted, many pages of all them. I can't get an order # or receipt because they claim no account for my email exists.

I placed two orders on May 11, 2017. Both orders were unreasonably delayed for "security" reasons and my purported protection. After waiting over a month, and at least a half-dozen phone calls and emails to the customer "review" section, I have yet to receive the second order. Apparently, and per customer service in a very lengthy phone call, I was accused of being lucky that my one order was released by mistake! FragranceNet.com version of the tale is that my name and address did not match my credit card information. What?? This is the same credit card I have had since 1982!! Then, the next reason I was given was that my email name did not match my order. So what?? I would like some modicum of privacy, as it is only a confirmation email address, which is valid. I responded to all FragranceNet.com requests for information, follow up, details, explanations, etc., all to no avail.

I needed a quick gift for a friend and chose to order from FragranceNet.com. They were $20 or so cheaper than the department stores I would usually buy from and they offered free 2-day shipping. I was in a rush so I didn't check the reviews like I normally do. As soon as I hit the submit button, I requested to cancel the order no more than a minute later.

sprayed the knock off from FragranceNet on the other. My suspicions were right!!! The perfume from the mall lasted all day and the FragranceNet last a very short time. After further review, it seems many others have been had by this company. Waiting on reply from them, but I feel that they are a scam. Period.

When "Envy Me" first came on the market, I fell in love w/ it. I saw the ad on my email page, and ordered it ($53.89) and a Gucci fragrance (About $30), new to me. I took a whiff of Envy Me and sprayed some on - Couldn't wait. About 10 minutes later, I smelled like fly paper! Next day, I applied the Gucci fragrance, but couldn't smell much of anything after about 5 seconds. So I sprayed more! Nothing. Although I have successfully purchased this company's products in the past, I realized I'd been duped this time. What a ripoff, and almost sacrificial. A women feels so good wearing a loving fragrance that is just right for her. I wouldn't have thought to write a review, but glad I did. Shame on FragranceNet. Never again, and will ensure I'll share this negative experience with my friends.

I ordered this fragrance (I LOVE NEW YORK FOR MARRIAGE EQUALITY) for my mother's birthday May 12th (1 week prior). I received an incorrect item and was told I am not able to get a refund quicker than 14 days and I would not be able to get the correct item. I was also told that a supervisor was not able to be reached via phone. I was also sent a return label for the item I received, not the item that I am returning.

I purchased Drakkar men's fragrance for my husband. He has been using it for years so we both are VERY aware of the normal scent. This is not even close. Smells like old stale grandma cologne. I paid 80 bucks for large bottle. They won't take return or refund my money. Tried several times for refund. They do not stand behind refund policy.

I bought 4 bottle of cologne last week from FragranceNet! I spent $138.41 on Armani Code for both men and women, also Euphoria for women, and Mont Blanc for men! I opened the packages and they looked like the real thing but when we used them they were so watered down, and the scent faded within a half hour on all 4 bottles! I am so upset that I let myself be scammed by them! I work really hard for my money and I want it back! When I was shopping for these colognes at the store, the smell stayed on all day long and you had to use very little of it! I could spray the whole bottle on me and you wouldn't be able to smell it within an hour! I am so mad! I am writing this so nobody else wastes their hard earned money! Please stop these thieves from scamming more people! I paid with my debit card.

Ordered 3 perfumes - Stella by Stella McCartney, Burberry, and Lauren by Ralph Lauren. First, the good part: My order arrived quickly, nothing was broken or leaky and all perfumes seemed to be in the original manufacturer's packaging right down to the cellophane that was neatly wrapped over each of the perfume boxes -- bottles nestled inside like they should be, same as if you purchased in a department store.

My review is not as much related to the fragrance experience but the company policy of guerilla marketing by selling my name to a magazine company WHO WOULD NOT LET ME CANCEL THE SUBSCRIPTION. I used FragranceNet.com to purchase a gift. I began receiving InStyle Magazine. I tried contacting InStyle and they would not cancel the magazine because I was not the person who ordered it. I had to contact the marketing company and THEY WOULD NOT CANCEL THE SUBSCRIPTION OVER THE PHONE. I had to visit a website to finally get this rag out of my mailbox. This should be illegal. I will never use FragranceNet.com again because I do not agree with their corporate policy.

I was skeptical at first but after my first order I am hooked! Way better prices than if you get cosmetics from Sephora or Macy's and everything is completely authentic. Came in sealed packages and everything was exactly as I had expected!

I've been buying Annick Goutal's Eau d'Hadrien for years at Saks, Nordstrom, and Neiman Marcus. In the last few years I've ordered it from FragranceNet.com. I received two bottles of the EDT and they are, in fact, the real deal. Unfortunately, the product is old and has turned. So the predominant fragrance is off and smells of alcohol. This is a very light citrus fragrance and it cannot sit for a long time without turning. Clearly, they are buying old stock. I called the company to complain, waited 35 minutes to get someone who said that they were busy. They would send me labels to return the bottles. Seriously, you haven't done me any favors. I have been charged, don't have my product, and now have to return merchandise. I wouldn't waste my time with this company. Not worth the hassles. Pay full price-you get what you pay for. Avoid this company.

If I could have done so I wouldn't have rated this company with any stars and don't recommend them to anyone. The purchase price of the fragrance was priced in £ sterling but only at the last minute did I notice a massive price hike added by way of a conversion fee, as well as a charge for postage - neither of which was made explicit when I looked at their website. I tried to contact them to cancel my order but to no avail. I won't be buying ANYTHING else from this website.

I've ordered multiple times from there and have always been more than satisfied. I switched off from buying in well-known department stores to getting my perfumes from them because they are so much cheaper and are "not fake"!

I have been purchasing Versace Bright Crystal and Gucci Flora Gorgeous Gardenia from them for several years. I purchased the same items previously from Nordstrom and was looking for a deal and I thought I had found it. I was talking to my sister who also purchased these items from them and we both thought that they seemed off in color and packaging but just let it go until I got curious. I put the original next to the ones purchased from FragranceNet and saw color, labeling and fragrance differences. After researching more found a website that describes how to identify counterfeit items. They are a fraud. I'm disputing the charges in hopes that I get my $$ back. I also contacted the counterfeit department at Gucci and Versace in hopes they will track them down. This is a crime! BEWARE!!

Please be warned. I have bought several items over the years from this company. I received a shipment of perfume and cologne which the box was completely soaked from broken bottles. I opened it and it was all completely destroyed. I took pics of the products, emailed them, sent them chats and called several times to no avail. They still have not got back to me. I was forced to cancel with my credit company who was also unsuccessful getting a hold of someone that worked there.

I made the mistake of ordering a fragrance from these fools. Ever since, every time I try to use the internet, pop-ups from these fools totally inundates the web pages. It is impossible to do anything without x'ing out the stupid advertisements. What a goat rope. The ** will never get another order from me!!!

WARNING WARNING!!! ATTENTION AUSTRALIAN SHOPPERS!!! I purchased 2 fragrances from this website as the prices were very inviting, sadly I did not check the reviews, big mistake!!! The 2 fragrances that I ordered I have been using for many years so I know the scents of them extremely well, the ones I received from FragranceNet.com were fake, no doubt about it, the packaging was identical but the scent was fake.

I'm a consistent customer of this company and I have always received each product that I order. I usually order two up to six items at a time and I order at the very least 4 times a year but usually about once every other month. I've always gotten my orders and all my fragrances have never been old or smelling different than they should so I most definitely highly recommend this company to all my family and friends.

I read multiple reviews of FragranceNet and was very wary about placing an order because it seemed to have a lot of negative reviews. I paid with PayPal to increase security. The limited tracking information initially concerned me but as the website warned, it took about 5 days for tracking info to be seen. Once I could track my order, my fears started subsiding. My package arrived to Canada quickly and securely packaged with no damage noted. The fragrances are delightful and just what I wanted. No tampering or watering down was noted. Great pricing. Overall a great experience with FragranceNet!

I placed an order on February 4, in hopes for a Valentine's Day delivery since it told me 4-7 business days. I knew it was cutting it close but here I am on the 15th still no product and they are telling me it won't arrive until the 21st! Called customer service. Spoke to a sharp unapologetic customer service man who gave me no resolution. Just saying "give yourself enough time for delivery if you have a drop date that is important"!!! Knowing this I would of spent my $100.00 elsewhere.

I can't believe there is not laws against these thieves. I ordered Burberry perfume and 2 more other ones. But Burberry didn't smell fresh. It just smelled like alcohol and there was some Arabian writing that was so weird for me. It wasn't the first time I smelled Burberry. My sister gets it once in a while and hers smell so good. The same bottle but not the same. And it hurts to know that I wrote them to let them know and no answer. So does that mean I have not rights against them!!??

I ordered a parfum in January 3. After I check the tracking number around January 9 and that said me the package delivered, but I never received nothing. I called the FragranceNet customer service and they told me they gonna make an investigation because the package was delivered. And they gonna send me a new parfum. That was around January 12. Now February 9 and I don't receive NOTHING. The problem is this company didn't use insurance for the packages. So I went to the USPS and they couldn't help me because I don't have insurance. That was my first and last order from this company. They should send me a new one, but nothing. So this one star what I give is one more that they deserve.

I ordered from this company on more than one occasion. I have never had a fake perfume or a bad experience. I think so many people trying to get over on the company. To be honest how can you go wrong with that 35% off coupons that are always coming out and free shipping. I mean honestly. Don't think media people. I've never had a problem with them yet. All my perfume even the testers they said would come unboxed were sealed and boxed and goodness every other perfume I've ever bought that they told me would come and unpackaged came packaged perfectly with the seals on and everything so not really sure where you people are getting your stuff from. I love FragranceNet.

These guys are crooks. I ordered a large boxed bottle of cologne on eBay, only to find when it arrived that the seal on the bottle had been tampered with and the cologne was diluted. FragranceNet did refund my money when I returned the package, but because I had already left feedback on eBay concerning the fast delivery of the package, I was unable to leave further feedback about the contents. The company is now sending advertising to my personal email address, despite me requesting to be unsubscribed three times. Do not buy from this company.

I wrote a review in regards to not receiving my products and that their sent emails were scams. The emails varied and most were scams, however, my 2 perfumes which were ordered, arrived today 30th and both were authentic fragrances and without damage. The only thing that wasn't received was the free gift, but we can live with that.

Made the mistake of ordering two colognes without reading any reviews... BIG MISTAKE! Although, the packaging was boxed and wrapped, the content is fake or very diluted. Ordered Matt Blanc's Legend... Very diluted, smells weak and doesn't last more than 5 minutes. Ordered Fierce by Abercrombie... FAKE!!! Not the scent at all! DO NOT buy anything from this company, and don't even expect to get anyone on the phone. THEY WON'T ANSWER!!! I will never make the mistake of ordering online ever again without reading the reviews!