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I prowl the internet for my favorite “throwback” fragrances often to find my favorite Gwen Stafani perfumes from 2008-2014 fragrances. They’re RARE. On the 18th of this month I ordered a tester for the sole purpose of more fl oz. for my buck & received it on the 20th LESS THAN TWO BUSINESS DAYS for shipping. Ordered it through eBay and the item was sold by Fragrance.net. It's authentic and smells amazing... had to leave a great review for the amazing service, don’t know how they have such bad reviews?
I have made five orders from this company... four trying different colognes and the fifth was an order replacing a cologne I had ordered before and really liked. All products I have ordered have been real, batch numbers match packaging match and most of all the bottles and scents are a match. The price is amazing, and the discounts from buying in bulk and having specials direct thru the manufacture are great because they pass the savings in to the consumer. This is the only way I will purchase cologne anymore, and I save more than half by buying thru them and not the mall.
This company sells counterfeit goods. I got a bottle of cologne that is clearly fake. FragranceNet is breaking the law. Don't purchase products from these thieves. Spread the word of this illegitimate company so that we can get them shut down for good.
I CAN'T STRESS ENOUGH TO STAY AWAY FROM THIS FRAUDULENT, UNPROFESSIONAL COMPANY THAT JUST WANTS TO TAKE YOUR MONEY; I feel so sorry for all the customers who have been 'robbed' by them. This company will roll you. I purchased Versace Versus 100 ml fragrance a year ago. Upon opening it, I discovered a small black insect caught inside the fluid content. Therefore I will not use it, nor can I now give it away. My sister who works in skin care at a leading department store saw it and quickly picked up that the bottle had been tampered and that it does not smell like the authentic Versace Versus. Hence it was a fake.
I truthfully have sent in one year 5 emails/messages that included four attached photos of the insect to verify my complaint and have never to date received a reply to any of my mail. As I am in Australia, I haven't called them but soon will be doing so. Yet after my purchase, I was being bombarded with THEIR marketing emails. I had to unsubscribe four times before they finally removed my details from their database. The solution is to close down this company. They are trading unethically and doing things the dirty way. My suggestion to everyone out there is to please contact the head fragrance house, eg. Prada headquarters, Italy, and report this scamming company to them. They will not support this company selling mock imitations of their fragrances and will have them blocked from trading and hopefully close them down. After all, the dirty money trade is illegal.
I have purchased from FragranceNet.com from many years. This year only I have purchased of 8 different fragrances and never had a problem. My last order was for Versace Homme Oud Noir. When I first sprayed it I didn't like it. The smell was awful. I thought I might be just me but then my wife smelled it and she looked at me with disgust. She told me "This couldn't be right". I wrote customer service about it and never received a reply. I tried to write a negative review about the product and the review was never posted. Tried twice and I realize that it seems like they do purposely to keep high rating on the fragrances.
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I ordered Jo Malone English Oak and Hazelnut and Cartier La Panthere. The fragrance in the Jo Malone bottle is very different from the one I purchased at Nordstrom. It seems to be a knock-off with very different notes. The Jo Malone fragrance has a strong oak note, but the one FragranceNet sent has almost no oak in it. The Cartier fragrance came in authentic-looking packaging, but it is spoiled and has a rancid smell.
I have shopped with FragranceNet.com for 10 yrs. I purchase my Clarins skincare from them. At Saks it runs close to $400. From FragranceNet, $157.00. Once I accidentally ordered multi active day cream - dry skin... Saks exchanged it for me. I've also bought dozens of perfumes, bond no.9, Chanel, Burberry, etc... All the real thing!! Plus free shipping has it to me within 5 days. In all this time, great products, price and awesome customer service. I've always gotten a live agent when I've called. To those that say they're not helpful, well... All I can say is check your tone and attitude. Being kind goes a lot further than demanding immediate results. Weather is not under their control. 5 ☆ rating from Myself and 10 friends that shop with them. Thanks FragranceNet.com! Without y'all I couldn't afford my regimen any longer.
I've been purchasing cologne (as gifts) and perfume for myself for several years. More specifically, Burberry Touch. I have always received authentic cologne, in the box, and unopened or watered down. I've had such a great experience getting expensive items for 50% off. I'm not sure where the bad reviews are coming from...
Horrible... I placed the order, they took money out of the account (little over $400.00) then all of a sudden order is on hold. I have to confirm billing address which I entered when I placed the order... so I emailed and called and 24 hours later still order on hold. First and last time I will ever use their service... customer service rep (I spoke to two) were no help whatsoever. Use any other site but theirs.
I used to order all my fragrances from here, until sellers on eBay and Amazon started offering the same, at very competitive, even lower prices, including Paris Hilton. And from the negative reviews I've read, of other customers receiving fake or watered-down versions of the designer perfumes, doesn't surprise me at all. Fragrance.net used to be the go-to online designer perfume shipping site. Not anymore.
Ordered tester 3.4 oz Viva La Juicy Eau de Parfum spray for $44.64. So excited to receive in mail and immediately sprayed on. Couldn't smell fragrance, sprayed again, nothing. Sprayed my whole body and clothes, got a whiff of scent. It was so watered down. Complete waste of money. Will never order from them again.
First of all, since it is a $500+ order (stupid me) without reading the reviews of the company, it was put on hold and was released after I called. Was suppose to get the delivery today as per tracking, but no luck. Plus all these reviews of fake, I am worried now I will be out of $500+ and be stuck with fake ones. Does anyone have any success getting the full refund? As I will be sending it back, based on all the negative reviews.
I ordered 2 bottles of Estee Lauder Beautiful Perfume on June 1st. I finally received shipping information on June 6th that started my perfume would arrive on June 12th. On June 12th the tracking information was changed to June 14th. June 1 to June 14th is 14 days and 10 business days but their website claims shipping in 3-6 days. If you need you perfume quickly do not order from this company. Also, after reading all the reviews I'm just hoping I do not end up with fakes.
Very disappointed with what is obviously a fake product. I smelt this Bond No. 9 Gramercy Park perfume in Saks and the product I received from FragranceNet.com not only smells very different, it's as weak as can be. This is the first and last time I'll be purchasing from this supplier. I wish I'd have read all the other negative customer reviews before making this purchase.
I was on a waiting list for the Gucci Bloom to come in. I received an email notifying me that it was in. I placed an order on the 7th of May and on the 9th I received an email that it was out of stock again. I called and spoke to a C.R.S. who told me that they were not out of the Gucci Bloom, She stated that it was in the warehouse and it would take to long for someone to go and retrieve it and send it to me. I do not believe that this is the reason they cancel my order, I believe it is the price I would have paid for it. I have spent a lot of money with this company. I think this was very unprofessional and I will not be doing business with them in the future. But it was in the warehouse.
I ordered perfume from FragranceNet a couple of weeks ago. I bought a perfume named Chloe, Gucci Premiere and Coach by Coach. Omg, I’m so annoyed because I thought I was getting real legit perfume. With my Gucci Premiere, the bottle is peeling and some of the fake glass is falling off. On top of that, you can see through the supposed paper so you can see the glass which you’re not supposed to (I’ll add pictures). When I received samples of these perfumes from Scentbird I fell in love with them and the smell lasted on me all day.
I was always getting compliments on how good I smelled. But with the FragranceNet perfumes, they literally last 30 min tops and the smell is gone. I spent good money on these perfumes so I would expect to get what I paid for. What I can’t understand is why a fraudulent company like this is still in business? I’m so pissed that I didn’t read the reviews before I bought these damn perfumes. Now I’m out of $400. I so badly was hoping that these perfumes were as real as their names. Very disappointed. These people need to get shut down!!
As you're reading, don't buy from this company! All their products are either fake or watered down. I bought Armani Code that last 20 minutes on me and doesn't smell exactly like the one you get from Macy's or Sephora.
I ordered my favorite perfume Bond No. 9 “Bryant Park”, and “Fling”. Both sizes are $250.00 per bottle at Saks and their own brand stores. I found them for around $98.00 each with coupon for 30% off on FragranceNet.com. This should have told me but I was excited because the website has been around since 1997 (they claim) and states “genuine” brand names. I sprayed them and they smelled like sour old cheap hairspray - that’s the best way I can describe it. I called my cc company to dispute the charges, got an RMA from FragranceNet customer service and sending back.
I hope the rest of the return goes smoothly because I have read several terrible reviews from other customers. I am documenting as much as possible to avoid any disputes the company may try. The only good thing is I received my order at the time requested when I placed it, one business day. I’m reading lots of others unfortunately didn’t get theirs in time or never received at all. DO NOT ORDER FROM THIS COMPANY, FRAUDULENT FRAGRANCES INSIDE BOTTLES.
I see so many bad reviews for this company. Yet, they've been around since 1997. I watched some YouTube reviews rant about them. So, I decided to try them out. I ordered 3.4oz Versace Pour Homme & 3.4oz Tommy Hilfiger both together retail at $139 + tax at Macy's online. I got both for a little over $60. I ordered them on a Friday with 3-4 business day shipping (Free Shipping btw). So, I knew it'd be the next week sometime when I received them. In a timely manner, I received email updates regarding shipping & my tracking #. I tracked my package & was scheduled for delivery Saturday, 4/28. I received my package today 4/26 to my surprise.
Also, to verify your scent is authentic, look for the batch code on the box or bottle. Run it through http://www.checkfresh.com/. FYI, both bottles I ordered check out at less than 1 year old. Which for a well-kept fragrance is AWESOME at that price! Don't wait, go for it! These others either had a rare experience, are lying or whining too much about nothing seriously. DEALS for DAYS!
UNHAPPY WITH MY PURCHASE. IT TOOK ALMOST ONE WEEK BEFORE RECEIVING IT AND I PAID $15 U.S AND IN Canadian money it much more. Staying power of J.Lo Love and Glamour is not impressive at all. It disappear within a couple of hours. I am not sure if it is the real deal. Also, communicating with the agents at FragranceNet.com is quite a challenge. They take a long time before answering. The perfume was advertised in Canadian money but at the checkout, I had to pay in U.S. money. The price of the perfume was equivalent to the price of shipping and it really cost me almost $45 in Canadian money. I am not happy with my purchase and will never buy from FragranceNet.com especially that I just found out that they are not even accredited. Stay away from that company, then again, it is my own experience.
I bought first Michael Kors Amber. I bought it because it was cheaper than in the department stores and what I bought is definitely not real. I like Kors because it lasts for a long time. I can smell it for weeks on jackets I've sprayed it on. This that I bought from FragranceNet.com I cannot smell it 20 minutes later. And it smells different. Also I purchased Ed Hardy 3.4oz. What they sent was 1oz. I never return things I just take the loss and after reading some reviews I'm sure if I tried it would be the same results as everyone else. They will do nothing. I'm really angry about this because I spent over $100. That's a lot to just throw away. This company needs to advertise correctly. Their products are fake and they don't sell the volume they advertise and you order.
I bought Bond # 9 Scent of Peace perfume, but the fragrance is different and does not last at all. I have tried this perfume before so I notice the difference. I have tried to contact Fragancenet but have not receive any response from them. I paid for a very expensive perfume and received a very cheap product. I definitely wasted my money. I would not use this company again, and I regret not reading the reviews before since they have such bad rating.
They are stealing money for a fake order. I did not receive my order and nobody takes the responsibility of my loss. They are terrible at managing the shipment of orders. I hate FragranceNet and will not recommend it to anybody. I will share my bad experience with all my friends and let them know how poor their service is. That's a shame...
I've spent over $2000 on high end designer fragrances from Fragrancenet, as I've become a collector. I've only ever received authentic fragrances. Just ordered YSL La Nuit de l`Homme, D&G Light Blue Eau Intense, and Prada L'Homme. Again, when I receive them in a few days, I have no doubt they'll be legitimate. My Acqua Di Gio Profumo/Original, Essenza, Gucci Guilty, Versace Dylan Blue, etc, etc all last all day long. I've also had a friend who works for a Versace retailer verify the legitimacy of my fragrances - all checked out.
Perhaps people are getting older product, perhaps people aren't realizing fragrance companies change their scent formulation when a scent is overused or it becomes too popular, perhaps people aren't realizing what fragrances last and what fragrances don't. I'd say if you're planning on purchasing from here do some research and learn about the scent. You’ll find a lot of fragrances aren't meant to last all day, some only a few hours. As for me, I'll continue spending my money here.
For Christmas, my mother, who is very hard to shop for said she wanted Jimmy Choo Illicit. I had ordered from FragranceNet.com a couple of times in the past and was pleased with the product. I ordered the Jimmy Choo, but instead got Lacoste, labeled with the Jimmy Choo sticker. After multiple attempt to contact someone to no avail, I went on their Facebook page and posted the negative review stating what happened, then they responded. I needed to pay for shipping to send the product back and then they would send what I ordered. And they blocked me from their Facebook. I have NEVER had to pay for a company's mistake and NEVER will do business with them again. BUYERS BEWARE.
Over the past couple of months I've slowly been making purchases and increasing the size or frequency of purchases once I determined how legit the products were. I've pumped in over 700 dollars into this site, all on fragrances that were at a heavy discount, and have had absolutely no problems. To my amazement, the free shipping option is typically extremely fast, often faster than what they suggest the delivery time will be, and most of my shipments arrive within a week traveling halfway across the US. I'll be going here for all my colognes for the foreseeable future.
I have been a regular customer of FragranceNet for several years, primarily for my own use, but occasionally for gifts to others. In Nov 2017, I placed an order for Acqua di Gio and Eau de Iceberg Sandalwood for myself, and Happy by Clinique for my wife. Until recently, my wife had been using Happy from a previous purchase, but in the last month, she has opened the new bottle and has noticed that the new fragrance is much weaker out of the bottle and it disappears very quickly. She still has enough of the earlier bottle to do side-by-side comparisons and she is convinced the new one is diluted. I have verified what she says with my own male nose. Definitely a disappointment.
I was going to send a note to FragranceNet about this, but I just read a lot of their previous customer reviews, and it doesn't seem like my problem is unique, nor that the company will do much about anyone's complaint. My own experience has been very good til now, but given the general trend, I may have just been lucky, and I might just have to switch suppliers not take a chance. I have not yet opened the 6.7 oz Acqua di Gio, and I am apprehensive that it too may be a fake. It hurts to lose faith in a formerly trusted supplier. Perhaps it was just too good a deal to be real.
Placed my order on 12/10/2017 and never received it. Credit card was charged on 12/11/2017. Tried contacting them several times but could never get a hold of anyone and could not even email them. VERY dissatisfied with them and will never purchase anything from them and would recommend that everyone else boycott this company. HORRIBLE!!!
I seen a lot of BAD reviews about this site. I looked at the reviews after I placed my order thankful! Had I seen the reviews before I ordered I would have missed out on some awesome deals because I wouldn't have placed my order! I placed my order last Saturday and received both high end perfumes this Saturday. Both my product was what they were supposed to be. New in the sealed boxes with the authentic stickers on the bottom of the bottles. Just wanted to give this company what they deserve... A GREAT REVIEW!! I'll be doing business with them again for sure!!
First time buying perfume online. I purchased my favorite perfume from "fragrancenet.com". After putting it on, the fragrance completely disappears within seconds. A huge disappointment. I will not buy from them again.
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