2.4/5 (716 reviews)

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Overall Rating2.4 out of 5
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About is an online perfume retailer that sells men’s and women’s fragrances as well as skin and hair care products. has more than 17,000 different perfumes to choose from. It also has a perfume subscription program with plans that start at $9.95 per month.

Pros & Cons


  • Large inventory
  • Brand name products
  • Free delivery on $59+


  • No returns on some products

Bottom Line

FragranceNet is a popular option for people who want luxury beauty products at discounted rates. It’s an independent retailer and offers discounts of up to 80% off department store prices.

Top Reviews


I've been purchasing cologne (as gifts) and perfume for myself for several years. More specifically, Burberry Touch. I have always received authentic cologne, in the box and unope...

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Everything came as requested, in perfect condition. They even added some other samples, a nail clipper, and a gift card toward a wine purchase. ...this is a legit site with genuin...

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FragranceNet products

FragranceNet has been in the business of selling name-brand fragrances and beauty products since the late ’90s. The company prides itself on carrying popular brand names, including Calvin Klein, Betsey Johnson, Burberry and Gucci, at discounted rates.

FragranceNet has an extensive inventory of designer fragrances for men, women and children. You can find name brands like Versace, Burberry, White Diamonds and Cool Water. The website’s search function lets you filter your search by top sellers, new arrivals, review count and star rating. You can find high-end fragrances for 50% to 60% off department store prices.
Hair care
FragranceNet offers thousands of hair care products and treatments from some of the leaders in the beauty industry, including Biolage, American Crew, Paul Mitchell and Sexy Hair. The company sells shampoo, conditioner, hair loss treatments, styling tools and products and hair coloring treatments.
Skin care
Skin care is an essential part of self-care, and FragranceNet offers thousands of skin care products at far less than department store prices. Customers can browse through brands like Elizabeth Arden, Lancome and Philosophy.
FragranceNet carries hundreds of featured brands for makeup and makeup accessories. You can browse more than 900 makeup products by price, category or brand name. From makeup sponges and nail clippers to luxury makeup pallets and sets by designers like Christian Dior and Betsey Johnson, FragranceNet has a wide selection of makeup essentials at highly discounted rates.
Aromatherapy and candles
FragranceNet offers a wide selection of bath salts, muscle soaks, essential oils and spa-themed accessories to help you relax and unwind. They also offer scented candles, sugar salt scrubs, massage oils and soothing bubble baths that make a perfect gift or addition to your personal aromatherapy collection.
The Gift Finder tool lets you browse fragrance and beauty gifts by price, product and occasion. Some gift categories include cruelty-free products, face treatments, hard-to-find scents, kids-only gifts and men’s grooming products. The company also sells FragranceNet gift certificates for the hard-to-shop-for person in your life.

FragranceNet subscription club

If you try FragranceNet once and love it, you may want to consider joining the company's exclusive Purpl Lux Subscription Club. For $9.99 a month, you receive an 8-milliliter (0.27 ounces) travel atomizer sprayer filled with your scent of choice. You can customize your scent on the website each month, cancel anytime, qualify for free shipping and get access to more than 600 name-brand fragrances.

FragranceNet cost

FragranceNet offers name-brand beauty products for up to 80% less than department store prices. The online retailer makes it easy to get luxury brands at budget prices, and it runs sales, discounts, deals and promos on its website.

FragranceNet shipping

All orders of $59 or more ship free to the 48 contiguous states. Free shipping is based on your total after all sales and coupons are applied.

  • Shipping for all U.S. orders less than $59 is $6.95
  • Shipping for all orders outside of the U.S. is $8.95
  • Express shipping starts at $11.95 (arrives in two to three business days)
  • Business-day shipping starts at $15.95 (one business day, excluding weekends)

FragranceNet coupons

You can also save money on your orders with online coupons. Simply click the coupons tab on the website and select the deal you want. The coupon is automatically applied to your order.

FragranceNet FAQ

What is FragranceNet's return policy?

FragranceNet accepts many returns within 30 days of purchase. Returned products must be unopened and in their original packaging. Makeup, hair care and skin care products can’t be returned for health reasons. The company does not reimburse you for shipping costs associated with your return.

Once you make an order, it can’t be modified or canceled.

How do I check my order status on FragranceNet?

FragrenceNet’s customer dashboard makes it simple to check your order status online — just click the “Order status” link.

How long does shipping take?

If you live in the U.S., you can expect to receive your items within five to seven business days. International orders may take longer.

How can I find coupons for FragranceNet?

FragranceNet has coupons on its website. When you’re on the homepage, scroll down to “Customer support” to find the link for online coupons.

Does FragranceNet sell gift cards?

Yes. You can purchase gift certificates on the company’s website. They make great gifts, and you can check the balance of your gift certificate on the website.

Do we recommend FragranceNet?

FragranceNet is a good option for people who appreciate luxury brands but also like a good discount. Customers report being impressed with the company’s fast shipping, high-quality products and helpful customer service. Based on the company’s pricing and experience, we recommend trying FragranceNet for your next fragrance purchase. Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: April 27, 2023

I called customer service today and spoke with a very helpful rep. Unlike the chat rep, the phone rep found my order in less than 30 seconds, gave me the order number, corrected my account info and let me know that the order is being delivered today. I’m a happy customer now. Chat rep wasn’t helpful, but the phone rep went above and beyond.

Be the first one to find this review helpful
Verified Reviewer
Original review: March 18, 2023

I opened a claim with this company. What a scam! I orders Nishane Hundred Silent Ways and received Oscar De La Renta. So you send me something cheap and I paid for something especially. Unacceptable!!!

5 people found this review helpful

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    Verified Reviewer
    Original review: March 17, 2023

    Ordered 3.3 Oz. Creed Aventus for my sister as she loves the cologne and has worn it for over a decade. Usually she buys it from the counter at Neiman Marcus, but asked me to help her buy some online because it would be more convenient for her. She wanted it quickly, nowhere was offering next day or express shipping...until I found They shipped overnight and Hey it was even a little less expensive than Neiman or Nordstrom online. When the bottle got here, she knew immediately that it was not real. While the packaging looked nice, the smell was not even close. She had a little left from a real bottle from Neiman Marcus, so we could compare the two side by side. It wasn't even close - Didn't smell like it at all.

    We called Creed customer service and they said they were well aware of fragrancenet selling fake Creed. They didn't sound too concerned about it to be honest. They didn't offer any kind of anything in the way of sympathy or actions they take to inform consumers that this scam exists. It isn't them scamming people, but I'm almost surprised there isn't more info available online regarding this whole scam. Anyways, cancelled the payment through the credit card as that is the only recourse since fragrancenet only takes returns on unopened bottles (don't know it's fake until you smell it of course).

    So - lesson learned - take care to buy from trusted retailer - I made a mistake. I won't make it again, and I'll try to warn others away from making it as well. Honestly, the whole thing just depressed me as large scale scams often do - just erodes your faith in humanity a little bit - you know? I am well aware of the existence of imitation marketplaces...but they are usually fairly forthcoming about being fake and charge accordingly. Fragrancenet is pretending to be legitimate and charging top dollar as if it were the real deal. It's not. Thanks for your time.

    16 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Feb. 21, 2023

    I bought Ralph by Ralph Lauren and Ocean Di Gioia by Giorgio Armani at Fragrancenet because their site Guarantees 100% Authenticity. Both brands I buy regularly. Most importantly, I've been buying Ralph for over 20 years because it is my favorite so, without question, I KNOW what it's supposed to smell like. The Ralph that I received from Fragrancenet smelled like rubbing alcohol mixed with a hint of a mystery perfume - ZERO likeness to Ralph by Ralph Lauren. The Ocean Di Gioia at least smelled similar to the original, only more like a cheap imposter that immediately disappeared when dry. I was highly disappointed since I paid only a few dollars less than normal price. I can see if it was a fraction of the price, then it would be my fault for taking the chance. Both were even wrapped in what appeared to be original packaging but knock off products have really come a long way these days so the packaging does not signify authentic to me. I absolutely received fake perfume from this company.

    14 people found this review helpful
    Verified Reviewer
    Original review: Feb. 21, 2023

    Website is outdated. Major issue in processing orders. Placed an order, was charged, but didn't receive a confirmation or email for the order. Talking to their customer service department is an extremely difficult task. Wait times are over 30 minutes for both phone calls and online chat and it seems to be the same rude and disrespectful woman. 0/10.

    14 people found this review helpful
    Verified Reviewer
    Original review: Feb. 14, 2023

    I put an order in for a delivery to be done BEFORE Valentine's day and PAID FOR overnight delivery - to be delivered the next business day. It was a Thursday - maybe after hours to be fair - so let's say Friday. No delivery on Monday the 13th. I tried to call but waited on hold for an hour and still no response. I looked to see the status on the 14th and found that my order would be delivered after 30 other orders were delivered and it was too late. I guess you get what you pay for and honestly, I'm not even sure the products are real. I'd either stay far away if you are looking for any sort of customer service or resign yourself to ordering very early and know exactly what fragrance you want so you can tell if it's real. On the whole, I'd stay away.

    9 people found this review helpful
    Verified Reviewer
    Original review: Jan. 17, 2023

    I made a purchase on 12/30/22. No confirmation email, no tracking number was ever sent. Tried contacting them multiple times but heard nothing back. Finally got product 11 days later but now they won’t let me return. Do not order from them please. They are the WORST company I’ve ever purchased from.

    15 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Jan. 13, 2023

    I have ordered hair products a couple times and had no problems. Both items ordered showed up within a week from order date. Prices are great and about the same as a licensed cosmetologist gets from salon supply store. The products appears legit with all proper packaging. Definitely will use again!

    3 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Dec. 30, 2022

    I bought an aftershave lotion by mistake, I was trying to buy a perfume not aftershave so I cancel the order no more than 1:30 hr after and they declined to cancel my order, I emailed them I need to cancel and again they denied and they still shipped and delivered my order, I tried to contact them by phone and they never answer the phone, so I had to do a bank transaction dispute in order to get my money back and sent the item back to them. Is the worst service I ever seen even when I explained over email to them that I want to buy a more expensive item from them. Don't you even try to buy something from this site.

    14 people found this review helpful
    Verified Reviewer
    Original review: Dec. 20, 2022

    They never returned my multiple order inquiries made on their website. Their phone number kept disconnecting me multiple times over a couple of days. My order got marked as shipped right after I requested they cancel it, which they declined. The carrier is still waiting on the package though as I write this. It took them 13+ days to ship 2 boxes of perfume. They never reached out in any way. I just keep getting more emails to buy. And in none of those emails or their website does it state to expect shipping/delivery delays. Not sure my order will arrive in time for Christmas now. Will think twice before buying from them again. Giving them 2 STARS because they offer discounts to get their products at a really good price, and they have a large selection available. It’s just whether you can count on them.

    16 people found this review helpful
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