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Crest Reviews

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About Crest

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Crest offers a range of oral care products that aim to help maintain healthy teeth and gums, catering to diverse dental care needs. The brand’s toothpaste line features options for cavity protection, sensitivity relief and whitening.

Visit crest.com/en-us
Pros
  • Teeth whitening results
  • Variety of product options available
Cons
  • Causes adverse reactions for some
  • Can lead to gum sensitivity

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Crest Reviews

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    Page 1 Reviews 0 - 40

    Reviewed Sept. 1, 2026

    I'm very happy with their toothpaste Crest pro health.

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    Reviewed Aug. 6, 2026

    Lifetime Crest user. Crest has been diluted to the point where is is not a paste but a creamy liquid. Very hard & near impossible to regulate amount applied to brush.. Just runs out of tube. Quantity in tube reduced. Will never purchase Crest again, and will avoid all P&G products.

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      Reviewed Aug. 1, 2026

      I live in Phoenix and have been spending weeks trying to find my Crest Tartar toothpaste because it is the only one I could find for my burning mouth. Obviously they discontinued it and I am posting this to do a huge protest against Crest doing away with a good product. DITTO on every single word Donna in Mount Joy, Pa said in her review!! She took the words right out of my mouth and I am going through the exact same thing as poor Donna. God only knows how many other burning mouth customers are scrambling to find another toothpaste! Loretta in Phx, Az

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      Punctuality & Speed

      Reviewed July 19, 2026

      This toothpaste absolutely removes stains fast. It does do that exceptionally well. But: a horrible (not unfortunate- horrible) side effect is strings of goo that even when you rinse your mouth 3-4 times, you’ll find strings of goo emerging onto your lips. Goo, and not one or two, but several that show up about 10 mins after you use. Has anyone else noticed this?? I received this from Amazon subscribe and purchase, and in two separate shipments, I’ve gotten goo strings from their product.

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      Maintenance

      Reviewed July 10, 2026

      Crest! Please consider changing the way you ship your product. The “break away”/“easy to open” boxes are terrible to open when stocking shelves.

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      MaintenanceStaff

      Reviewed June 26, 2026

      Crest Tartar Control has been replaced with Crest Plus Tartar Protection and it's awful! Why did they have to change the formula? I would actually give it no star if I could. I have burning mouth syndrome and it was the only toothpaste I could use. Now I'm struggling to find another toothpaste that doesn't burn my mouth. I'll never understand why companies fix what isn't broken!

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      Staff

      Reviewed June 9, 2026

      We bought the Crest 3-D whitening toothpaste and at first, I just thought I had chapped lips and didn’t understand why it was happening. Then I realized my lips had started slightly burning days ago with a building sensation of burning. My lip speaking incredibly chapped, and three weeks after stopping use, yep, still peeling, dry and painful. I do not recommend this toothpaste!

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      PriceRates

      Reviewed Dec. 21, 2025

      I’ve been using Crest for as long as I can remember, I’m 64 now. I know prices have gone up and the size of the tubes have gotten smaller. (I’m ok with that) My complaint is that for the past year or so I’ve noticed that there’s more air in the tube than toothpaste. I checked my wife’s tube last night and it had air in it also. (She uses the 3D Crest) I love your product but if this continues I’ll have to find a new product. Thanks

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      Reviewed Oct. 20, 2025

      I have been using Crest Tartar for years. I recently bought a new tube and notice on the box it stated Tartar Plus. I use it. It burns the mouth, gums and lips. Never had this problem either the original Tartar brand. I had awhile back tried the Pro Health and was not able to use it. So I can only assume that what they had in their Pro Health brand is now in the Tartar brand since I’m now having the same reaction.

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      Reviewed Oct. 19, 2025

      Crest user for over 60 years. I read a lot of reviews here about runny toothpaste and the feel of it. The air in the new tube. It's all true. Crest you better bring back the old formula and change the tube. I see you losing profit. Colgate is no better.

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      Customer ServiceBilling

      Reviewed Oct. 18, 2025

      Terrible customer support. They took 7+ days to post a payment, in an attempt to force us to use their preferred payment platform. Hard to get complete answers. We had to write multiple emails to get answers piece by piece. Frustrated!

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      Reviewed Aug. 10, 2025

      I have used Crest for years but I'm tired of only getting 2/3rds of a tube of toothpaste, about 1/3rd way through a tube of toothpaste there is a big air bubble and you have to push the tube about 1/3rd of the way to get toothpaste to come out, it's a rip off and I'm done, if you want to sell two thirds of a tube of toothpaste then that's fine but quit making it look like you're getting a full tube when you're not, CROOKS.

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      Price

      Reviewed Dec. 22, 2024

      Been using Crest for almost 60 years but when the pandemic hit, I noticed the decline in the product quality. The toothpaste tubes had gotten smaller and just recently the toothpaste has become more liquid and contained more air inside the tube. I go through the whole tube a lot quicker now even though I used much less than before. I also switch to the cheaper Crest because I can’t afford to shell out $4.89 for a higher-quality tube any longer. I’m so disappointed with these products that I’m going to switch to a different brand like Colgate instead. Their quality is much better now and I can get better return on my money. You lost me as a customer P&G. Greedy corporation.

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      Reviewed Dec. 6, 2024

      ALL PRUDUCTS ARE A RIP OFF: Been using for 40years and the final straw was after covid, P&G decided to change container (tube) in Crest toothpaste so it could lower the quantity per tube. After you squeeze the tube twice it collapses LEAVING YOU TO KNOW HOW MUCH IS REALLY IN THE TUBE.

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      Reviewed Oct. 19, 2024

      So I started to use the Crest Pro Health Mouthwash and started to notice my gums inflamed, but thought I was using a too hard toothbrush so I changed the toothbrush and started using the Crest Gum Detoxify and Restore. I noticed bleeding gums, I’ve never had this issue before so I stopped using it and switched to Colgate and Listerine. Yes the one with Alcohol and noticed no bleeding gums or inflammation. So not even 10 mins ago I see I still have a small tube of Crest Gum Detoxify and decide to open and use maybe the bleeding gums before was from a hard toothbrush and I have a soft one now, my goodness my gums have never bled so bad and they looked red and inflamed. I am never ever using that stuff again or any Crest product for that matter.

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      PriceRatesValue

      Reviewed Oct. 17, 2024

      Our family has used Crest toothpaste for over 50 years, with complete satisfaction and good results until recently. I purchase a two or three month (average 12 tubes) supply for our family of four. The original product of baking soda and peroxide whitening was perfect for our needs until I purchased its replacement 2 months ago. Crest Plus is very watery, does not foam well and lacks micro scrubbing crystals. It’s a shame Proctor and Gamble has taken a good value product, raised the price and cheapened their product for profit! I’m done with Crest and looking for a USA made replacement. Colgate made in Mexico.

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      Customer ServicePunctuality & Speed

      Reviewed Sept. 11, 2024

      I can no longer find the gritty paste Crest I've used my entire life (49 years). Baking Soda Peroxide Whitening Tartar Control Fresh Mint for a decade or two. It's all Crest Plus now, like the other dozen Crest formulas (including freebies from the dentist that I never open and donate) the disgusting runny stuff. Crest is now like every other manufacturer. Chinese maybe? No other toothpaste than gritty Crest left my mouth and teeth feeling clean and polished. In fact, the soupy "Crest Plus," like all the others such as Colgate, leaves my mouth and teeth feeling like I did NOT brush my teeth an hour or two later. I wrote a letter asking where I could find OG Crest paste, because Walmart etc only sold "Crest Plus." They had their robots respond with repeated "health surveys" - attempting to gain my personal health information so they could use it for free. I'll never purchase Crest again. I'll pay $10-12 for gritty toothpaste that does the job.

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      Sales & Marketing

      Reviewed Aug. 8, 2024

      I have been using Crest products for years. But 18 months ago I noticed that after all that time there wasn’t much of a change. So I stepped up trying the newest claims crest advertised. Results after brushing twice a day since then. 3 root canal’s needed-two cavities and my remaining teeth are just as dull as they were 18 months ago. Just my results. Maybe others were better.

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      Verified purchase

      Reviewed July 30, 2024

      I purchased the crest detoxifying toothpaste after my dentist told me to purchase after getting my braces off. This toothpaste immediately made my whole mouth numb and the tops of my gums sore and burned. Not only was my mouth numb I started to feel numb on the left side of my body. My arm and leg also felt numb and continued to feel this way. Please take this stuff off the shelves.

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      Punctuality & Speed

      Reviewed June 7, 2024

      I have been using Crest pro health for a three to four days. It was a small tube the dentist gives you. I woke up this morning in pain on my top gum like under my nose. I looked and there are two canker sores. I'm worried to death that it is something bad. Then I came here and saw others have this same reaction. I will stop using it and hope it heals quickly...

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      Punctuality & Speed

      Reviewed May 17, 2024

      Crest Detoxify has my gums on absolute fire. I am on my way to the dentist tomorrow morning. I thought maybe I had some mild gingivitis and this made it so much worse over the last few weeks and I started to connect the dots. I think that this product was made to create these awful symptoms on purpose so that we spend more in the dental chair. I went back to using Tom’s and I feel better already just after one day but I have made an emergency appointment with my dentist. Despite flossing and using my rx mouthwash, my gums were swelling more and more, red and feeling worse than ever. I noticed my gums started to bleed after starting this toothpaste in my experience. In the trash Crest Detoxify goes. Don’t fall for the fancy packaging or tube, this made me feel like I had severe gingivitis.

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      Punctuality & Speed

      Reviewed May 5, 2024

      I’ve been to many different Physicians to get to the bottom of why I’m getting painful blisters on the roof of my mouth. I had an appointment scheduled with an Oral Surgeon to get his input. I had assumed that Crest Detoxify and Restore was treat the cause of the blisters, so I had quit using it to make the blisters as bad as they could be. My Oral Surgeon did a biopsy of some of the blisters with results pending. I haven’t used Crest Detoxify Restore in the past few days and the blisters seem to have disappeared. I have no plans to ever use Crest Detoxify again. As part of my investigation, I found one source that indicated that if you’re allergic to **, you have an increased chance of being allergic to Crest Detoxify. I’ve been trying to get multiple confirmations of this but have been unable.

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      Sales & MarketingPrice

      Reviewed April 26, 2024

      I buy this in bulk on Amazon and every time I purchase, the tube is smaller and smaller and for more money! 4.3, 4.1, 3.8, and now 3.3 ounces! Are you kidding me Crest? You think we don’t notice you ripping us off? No more, I’m done with the Crest scam.

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      Customer Service

      Reviewed Oct. 14, 2023

      I started using the Crest fluoride mouthwash. I brush my teeth like clockwork am and pm. Why are my teeth brown!! ** you crest! Just ** you.. Thinking about suing!! Definitely not using any product you have on the market ever again!!!. ** you! If you got crest in your cabinet, ** throw it away!!!

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      Reviewed Oct. 12, 2023

      This brand of tooth paste is terrible. You run out of paste before finished brushing your teeth. The flavor only last the short time the paste does. Once done brushing there isn’t even enough to spit out. Please go back to old recipe.

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      Reviewed Aug. 12, 2023

      I started using Crest gum detoxify toothpaste. It caused mouth sores, swelling gums, pain in mouth, lost 2 crowns and my teeth seem to be loose. Do not recommend. There should be a lawsuit against this product. I couldn't even eat because of the pain and canker sores.

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      Punctuality & SpeedStaff

      Reviewed May 3, 2023

      I tried Crest Gum Detoxify (with gentle whitening), about four months ago. I would squeeze out a small amount, take some water, and use it as a swish and spit. It stopped my gums from ever bleeding, but very bad things were to come, and I never suspected this toothpaste until yesterday. I started having a burning mouth, prickly tongue and sore throat. I saw an ENT, Gastro guy, Allergist. I was sure that I had developed some sensitivity to the air around me. None of the MDs were of much help. They were baffled. I had started using this toothpaste as a gargle, in the past two weeks. Things got worse. My teeth became very hot/cold sensitive, and they NEVER were, before. The pain was excruciating.

      This product jumped into my head, last night. Now that I have done the research, I know it's the culprit! Do NOT use this toothpaste. Don't let anyone you love use it. If it's in your house, throw it out, now! As someone else has posted, there should be a Class Action Lawsuit filed. I wasted lots of time and money on this. Crest needs to compensate everyone in here for their time, pain and suffering. It has been terrible, for me. I want to thank everyone who posted their experiences, here. You have headed me in the right direction. I only hope we all experience a complete recovery.

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      Customer ServicePunctuality & SpeedStaffTimeliness

      Reviewed April 25, 2023

      I've suffered from seizures for the last 13 years. My doctor assumed it was epilepsy and had me take a lot of seizure medicine twice a day. My argument was that it's impossible to "just start having epilepsy this late in life" and have seizures all day, every week! Especially when I was super healthy all my life. I did everything the doctor told me to do like stop drinking beer, stop eating processed meats, stay hydrated, take the right amount of meds, and I didn't take any other drugs "not even **". But I was still having seizures!

      3 pills a day is what the doctor had me on, now I have problems going to the restroom, but the doctor never wanted to figure out the problem, just wanted to prescribe me more and more drugs. I told him I was not comfortable with drugs because they always have side effects, and they are not organic. So, I kept a closer look at the things I was eating, drinking, doing, and what could be causing my seizures. The last time I had seizures was Oct 15th 2022, I can’t prove it but I’m pretty sure I died! It took weeks to start thinking halfway normal again, and memory is like gold when you have seizures.

      So, after a few weeks, I remembered the night before I had the seizures that I used (Crest) mouthwash for whitening teeth. It has hydrogen peroxide in it to help make teeth super white. I remembered swallowing just a tiny bit of it by accident the night before. I googled what happens when you ingest hydrogen peroxide and the answer I found should scare everyone! I emailed Crest and they said “Quit using the product” ...after 13 years of seizures, they tell me that now. Why is a deadly chemical allowed to be put in a product that is used every day? Why is it still being produced? Is this the cause of a percentage of all new epilepsy cases? Of course, I have quit using all tooth products that contain hydrogen peroxide, and I feel so much better. In fact, I’ve even slowly weaned myself off the seizure meds they had me on. And “NO” seizures!

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      Reviewed March 29, 2023

      I used this toothpaste for 3 days and stopped because I started to feel tingling/burning feelings around my gums. Now my gums are red, swollen, and painful. It feels like my mouth is slightly burning. I also got a canker sore on my tongue and have a sore throat. I've also noticed small areas of white globs on my teeth and gums like others. It seems the this toothpaste has way too harsh chemical amounts in its ingredients or something and is too abrasive. I am really hoping this all goes away with time as I've switched off the toothpaste. But I do not recommend putting this stuff in your mouth.

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      Reviewed Feb. 28, 2023

      I used Crest Detoxify and my gums are on fire after two days. My dentist recommended throwing it in the trash. Based on the other reviews I see on here I am not the only one having used with this. The pain this has caused me is intense for a toothpaste.

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      Reviewed Nov. 27, 2022

      In the beginning I thought it was awesome. After a few weeks I couldn't figure out why my mouth felt funny then my esophagus. Last week it caused chemical burns all over the inside of my mouth, tongue, and throat. I will not use any more Crest products.

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      Reviewed Nov. 23, 2022

      This specific toothpaste (Gum Detoxify) made my teeth painful sensitive!!! 2 wks ago, I had my teeth cleaned & checked. Everything was fine, I don’t have any cavities or prob. Just sensitive gums, tried this Crest Gum Detoxify and notice that my teeth aches esp. to hot food & drinks! It’s awfully painful, that I thought I had some prob with my teeth but it’s not!! I immediately threw this in the garbage! Do not buy!!!

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      Reviewed Feb. 19, 2022

      This toothpaste clogged My Father's pipes after using it. He's also had swelling and ringing in the Ears since using this toothpaste. It builds up on Your Toothbrush also. The Warning on the label worries Me. This needs Immediate Attention Please.

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      PriceRates

      Reviewed Jan. 14, 2022

      I like to try different toothpastes, especially any that freshen breath and are good for gum health. Saw this one and bought it two days ago. It has a pleasant minty taste and a somewhat gritty texture, but not rough at all. At 6.99 for a 4.1 oz tube, this is already pretty expensive. I've only had it two days, used it three times a day, and I'm already squeezing to get more paste out of the tube. I don't mind paying more for a good quality toothpaste. My mistake for buying a small tube, but this is just not enough product for the price.

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      Reviewed Dec. 11, 2021

      Sore throat and tongue from using. Pretty intense discomfort. Thought that I was having a allergic reaction to something but couldn't figure from what. Has left me with a bad sore throat with burning tongue

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      Reviewed Nov. 12, 2021

      I have been suffering with mouth sores and I have noticed the sores come up every time I use Crest Toothpaste. It causes me a lot of pain and I am unable to consume any food or drinks because of the pain. My doctor has prescribed me medication and I have sworn never to use Crest Toothpaste ever again.

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      Customer ServiceMaintenanceStaff

      Reviewed Nov. 10, 2021

      Crest Gum Detoxify Caused sores, canker sores, burning, gums on fire & sloughing of gums. I don’t like writing negative reviews but feel it’s important since Crest Gum Detoxify has had same effects on others per some Amazon reviews and Google searches. I never had any issues with mouth sores but after using this toothpaste for couple months my mouth developed painful sores and lesions (canker) on sides of my tongue and all my gums as well as on-fire burning gums, & sloughing of gums, even was in back of my tongue felt like.

      It took me a while to connect the mouth burning, etc to the Crest Gum Detoxify and then I stopped using it and under advice of dentist I’m using sensitive toothpaste or just baking soda and a compounded Rx mouthwash named “Magic Mouthwash.” It has helped but I still have couple lesions that won’t go away and rough gums and cheeks and burning. They seem to get better then worse again. My dentist is following up with me to make sure doesn’t develop in something else.

      I contacted Crest and they said they hadn’t heard of this before me (but they did say each person is different) and then they sent me a $10 Visa card. But There are reviews on Amazon and internet that contradict that. Yes, it could be an allergic reaction that is just me and some others but it all seems a little coincidental. For decades I used Colgate regular and never any issue but with me getting a little older I thought the Gum Detoxify might be advantageous since my dentist suggested, as well. This pain has caused me to stop enjoying foods and drink that I enjoy and I feel that P&G should own up to the fact that this toothpaste has caused same adverse effects in others. Just as I get the worst sore I think is healed it breaks open again. This has been going on for months now. I am regularly seeing my dentist for follow-ups. I’m a senior and this added expense I feel was avoidable if these side effects had been told on the package.

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      Reviewed Oct. 3, 2021

      I normally use Colgate but set the tube somewhere so I have been using Crest pro health... Wrong thing to EVER do. My teeth are in so much pain and super sensitive to the point that I can't even drink warm water. I used it yesterday and the inside of my lip peeled right after brushing my teeth. This is absolutely in pain and I keep using it. After the pain I'm in, I'm staying FAR away from Crest. I've never had pain like this before, to the point that breathing through my mouth made the pain worse.. I was fine until I started using the Crest toothpaste.

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      Reviewed Sept. 28, 2021

      I used this toothpaste for about 4 days. Had extreme burning and dry mouth. Stopped using it and still after about 6 weeks still struggling to restore the moisture in my mouth. Could peroxide have permanently damaged my tissue? Wondering if anyone else has had this problem and how long to get better. I'm getting worried that I am going to have major dental and mouth issues. Really trying to keep mouth clean and using Biotene mouthwash and probiotics to avoid thrush. Ugh. I need some relief soon.

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      Reviewed Aug. 26, 2021

      The Pro-Health toothpaste and Advanced Extra Whitening No Alcohol mouthwash burns my tongue and gums, and has given me sores on my tongue and gums. I didn't realize what it was until I read the reviews. My tongue really hurts and it stops me from enjoying food. Today is my last day using Crest Products.

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      Crest Company Information

      Company Name:
      Crest
      Website:
      crest.com