
Crest Reviews
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Crest offers a range of oral care products that aim to help maintain healthy teeth and gums, catering to diverse dental care needs. The brand’s toothpaste line features options for cavity protection, sensitivity relief and whitening.
Visit crest.com/en-us- Teeth whitening results
- Variety of product options available
- Causes adverse reactions for some
- Can lead to gum sensitivity
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Reviewed July 29, 2016
Crest 3D Whitening Toothpaste and strips - My upper inside gums are not the same after using both the toothpaste and strips. I noticed right away after using the products that my gums were sensitive and somewhat in pain and still are. I am pretty upset about it!
Reviewed July 28, 2016
Crest Pro Health Toothpaste - Using this toothpaste caused the inside of my mouth to be so raw. The inside of my lips were on fire and it felt like the skin was burning off. It caused skin to peel off the inside of my cheeks and lips. It's almost healed and I cannot believe the FDA allows this to be sold to consumers. Horrific experience.
Reviewed July 25, 2016
I decided to switch up my toothpaste to Crest Pro-Health Intense Peppermint. I noticed that my mouth literally felt like it was on fire. My top lip started to swell. My tongue felt numb and swollen. I started to experience extreme dry mouth. My lips felt like cardboard and were peeling. My tongue was sensitive and was coated white. I was like, "What is really going on?" I began to realize that it was the toothpaste. And after reading all the reviews on this page, I was experiencing the same symptoms as the majority. They really need to get rid of this product ASAP!!!
Reviewed July 12, 2016
After using Crest 3d white the roof of my mouth started to burn. The end of my tongue was burning so badly it felt like I had scalded my mouth on burning hot coffee. So uncomfortable I could not bear to eat or drink. I feel the need to sue this company for pain and suffering. Anyone else feel this way? I have been to doctors, dentist, oral surgeons. This is horrible and I'm sure crest knows about this and is doing nothing about it.
Reviewed July 3, 2016
I have for months had severe dry mouth and a white peeling skin in my mouth that my physician was treating me as thrush with a prescription **. During the day I suffered from cotton mouth. I finally figured out it all along was the 3D white toothpaste. I had changed to Rembrandt toothpaste because it was on sale and after a few days I had none of the symptoms I have been dealing with. They need to remove this product from the shelves.
Reviewed June 27, 2016
After using this toothpaste for 3 days my mouth started to feel like I ate a bag of salt and vinegar chips. That feeling of swelling, puffing, and tenderness. I noticed 2 days later red blister sores on my upper palate and back of mouth. Ulcers and redness on gums, swelling of gums. Continued to brush, seeked medical treatment. Was informed either a viral infection or allergy. The next day again, the roughness of sandpaper tiny bumps still on side of lips, dry cracking lips, sore mouth and throat. No other symptoms or fever or rash anywhere else on my person.
After searching info on the web found this as well as many sites indicating similar cases. I am immediately stopping and using my old arm and hammer plain white toothpaste and some biotene mouth rinse to promote healing. As of today, I have used the Crest pro health product for 1.5 weeks and my mouth is a mess with red blotchy mucous membranes, red swollen gums, ulcers like canker sores on gums and lips, puffy swollen lips and tender red tip of tongue like a burn. Class action lawsuit needs to be done right away.
Reviewed June 27, 2016
Purchased Crest 3D Whitener 2 part toothpaste/gel the day I had two teeth removed. The next day, I used the product, but my tongue and gums burned and tingled for a long time. The following morning, I awoke to horribly swollen lips - sore, burning, bumpy. The dentist said, "There might be some swelling on the 2nd day" (but I thought I would look like a chipmunk since the back teeth were removed). I called the dentist - they were surprised it was my lips but said if it wasn't better in a few days to come see them (then, there was the weekend). Applied lots of ice in a washcloth, and it finally did go down. I had not been using the toothpaste after that first time. Was using my regular paste. I also noticed that food tasted bad.
Then, 10 days later, I was going to the wedding of a couple of my dearest friends. I pulled out the 3D toothpaste... so I would look good for the wedding with WHITE teeth. I awoke to my lips swollen out about 1 1/2 inches... and SORE, and gums red. I tried ice, honey, baking soda... and eventually decided I could not go out in public (plus it hurt so bad), and sadly, decided I would not attend the wedding. I Sat in my house. ;o( I have called people to postpone meetings tomorrow (this is Sunday). It looks horrible, and still hurts so much.
Reviewed June 20, 2016
I switched to Crest with scope about 3 or so months ago. I can't find my usual Aquafresh anymore. When spring started I noticed my mouth became very dry... almost like I had a paste on it. I attributed it to allergies as the cottonwoods were flying. Any amount of water I drank would not relieve it! I noticed my tongue, the roof of my mouth, and the corners of my lips had a burning sensation that would not go away! I also had the white stringy gook in my mouth that felt like hairs in my mouth! I've been miserable for months! I googled white stringy mouth substance, and found this site!!! I know now that it is the stupid toothpaste!!! I was really getting worried I had something horrible! I'm hoping after I stop using it my mouth will feel NORMAL again! So glad I stumbled on this site! Wouldn't have thought it was the toothpaste! Crest, you're garbage bound!
Reviewed June 15, 2016
I started using Crest Pro-Health Toothpaste Cinnamon in December and in January the inside of my mouth started sloughing off about 10 to 15 minutes after brushing. But after a couple of months my lips started to crack and peel and it seemed no matter what I did they wouldn't heal. But eventually they started getting real red and after and then my mouth started burning more and more. My Dr. thought it was thrush but after using the rinse I was prescribed for a month it still wasn't getting better so I went to my Dentist and she said in no uncertain terms to not use any kind of Crest. So I went to Colgate anti-cavity and after about 2 weeks my mouth was back to normal. But it was a few months of heck that I went through and I also say shame on Crest company. I saw a review here somewhere that said they should be sued if not for money at least so they can be better aware of the products they put out they go into people's mouth.
Reviewed June 8, 2016
I've used Crest toothpaste all my life and with this tube I've experienced chemical burns on my upper lip. A few years ago Scope was added to the mix and I enjoyed that type very much. It was a blue and white box with green scope off to the right side. So I didn't think it was the toothpaste when I started experiencing the chemical burn on my lip about a month ago. I had recently started eating a grapefruit at night and using a different brand of face wash. My burn got worse as weeks went by as I tried to rule out what was causing the issue. My lips became quite bad.
I tried using different combinations of the grapefruit and wash trying to find the secret, but, the burn continued. It dawned on me it may be the toothpaste. Odd. The scope toothpaste now said "Complete" on it. I don't know when this changed, but it hasn't always been there. To confirm this was the issue, I purchased a tube of the old fashion, red labeled, cavity protection and within 2 days I have seen great improvement and that is with eating a grapefruit and using the new products. The packaging is deceiving because the Complete looks the same as the one without. Shame on Procter and Gamble! I bet it's the same chemical as what is in Pro Health that made my lips swell.
Reviewed May 30, 2016
I began using Crest HD whitening about 2 months ago. I usually only use it at night before bed. The next morning I wake up the biggest headache ever and the nastiest taste in my mouth. I was unsure if it was the toothpaste causing this so I decided to do a little experiment. On days I used regular toothpaste I would wake up just fine. It became clear it is some of the chemicals found in the toothpaste that were causing the headaches. I have stopped the use of this toothpaste for that reason.
Reviewed May 28, 2016
What is this? Acid or toothpaste? Crest pro health is like fire. When I tried it my mouth was fine but then later my bottom lip was literally peeling off. My mom thought it was just dry and she tried it. She had the same symptoms. DO NOT TRY THIS TOOTHPASTE!!!
Reviewed May 27, 2016
I've been using Crest Pro Health toothpaste for a number of months because it's been on sale. But although it has helped my wallet, it hasn't been of any benefit to me physically. In fact, it's been problematic since Day 1. I didn't even realize that it was the culprit until a few days ago. Like many have documented, I, too, have experienced the stringy white buildup that I've literally scraped out of & spit from my mouth, off of my lips. I've had the bumps forming around my mouth & lips, seemingly never going away until I purchased a topical ointment & Vaseline to heal them. I say "heal", but they've never gone away.
At times I've had a mouthful of sores that I attributed to the acidity in my orange juice & other fruits. Not knowing what was causing those symptoms was scary, & the pain was real - VERY REAL. Mental & physical anguish & pain. I'm glad I found this site. It's nice to know I'm not going through it alone. I have a feeling that Crest knew all about it when they created this mess... but they didn't & don't care, as is evidenced by the pushing of sales in stores (Walmart, Target, etc.).

Reviewed May 25, 2016
I do love food. Food makes me happy. However, there are some things that hinder people from indulging themselves in certain kinds of foods. One of them is "Dentine Hypersensitivity," which could be a very painful thing to deal with. My dentist recommended products for hypersensitivity including Crest. I tried Crest and I think it is really good for my hypersensitivity. I like how it tastes in my mouth, and I also like that my mouth feels so clean after brushing.
I'm not 100% sure, but I guess Crest is not so popular in my area. I'm only familiar with this brand because of my family abroad sending Crest products to us when I was little. Still, Crest is sold in the Philippine market, and there are different Crest products we can choose from depending on our needs. Some are meant for teeth whitening, sensitivity cure, plaque & tartar removal, healthy gums & stronger teeth, and simply wanting to have fresh breath. The only thing is, this product is somehow expensive, so I only include it on my grocery list every now and then. If you can afford it, go for it.
Reviewed May 11, 2016
Began using Crest HD a few weeks ago and began to notice extremely uncomfortable lips. Didn't feel like chapped lips normally feel, but more like the inside of my lips had been burned and corners of my mouth were raw. I've stopped using the toothpaste and lips are healing. Won't be using this product again.
Reviewed May 7, 2016
Was sitting in the medical clinic trying to remember when all my symptoms started and realized it was when I started using Crest 3D Luxe White toothpaste. My tongue feels like someone is holding a match to it. My lips are dry and sore. My throat feels like it is closing up. I have had severe headaches. I went home and googled it. I found this site and have probably read a 100 reviews on Crest whitening and pro health products. The doctor at the medical centre said the throat was probably a virus, and would not even discuss my tongue, but I am now 99 percent sure it is the toothpaste. I brushed my teeth twice today with the Crest toothpaste before I realized it is the cause of my pain, but have now thrown it away. Hope the symptoms will subside. If nothing by Monday I will call my dentist and see if they can help.
Reviewed April 29, 2016
The new Crest toothpaste tube is an awful design, constantly leaks out, cannot squeeze all of the contents out. Will switch to another brand.
Reviewed April 19, 2016
Do not use Crest Pro Health Clinical Mouth Wash or Toothpaste - I used this mouth rinse for two days and immediately had a swollen mouth with loss of sensation on the tongue and loss of ability to feel. It started as a tingly sensation and has increased to a very painful raw chemical like burn. The pain is very intense and I only figured it out because when I tried to use it this morning it burned my tongue so badly that I spit it out immediately and went to look online to see if anyone else had a similar experience. It turns out these warnings are all over different sites. On the Crest site it repeatedly says the product is safe, even though you can tell by the verbiage they have had many complaints. Bottom line, DO NOT use this product. I'm so disappointed that a company I have supported for years would fail to appropriately label something with this much potential to do harm. No more Crest anything for me.
Reviewed April 19, 2016
Avoid this product! I used this product and consequently my mouth was extremely sore (as though it had been burned) for days. I was uncertain whether or not the toothpaste or something I ate caused the problems, so I avoided the toothpaste. Weeks later, I reached for my toothpaste (not Crest) which I could not locate and instead picked up the Crest 3D White Arctic paste thinking that it was probably not the cause of the initial problem. I tried it again. This time the reaction was so severe that I am now writing this review after having spent most of the day in doctors' offices and getting prescriptions filled. After using the paste, I didn't immediately notice any reaction within the first few moments. The reaction seemed to develop and worsen over the course of a hours. When I opened my mouth widely, I could see streaks of redness near the back of my throat. The red was so pronounced it looked blood-like.
My gums got inflamed and felt swollen. All around the edges of where my cheek meets my bottom gum line, I developed awful ulcers. Also, on the inside of the bottom row of teeth (the side facing my tongue), ulcers developed. On the side of my tongue, it was sore and inflamed. On day 1, it was very painful. On day 2, the ulcers worsened and the red on the back of my throat went away. On days 3 and 4, the ulcers became unbearable. Today (day 4) I went to both a dermatologist and my general doctor. (My dentist was booked solid and I needed to be seen.) Both doctors documented the issue. The dermatologist recommended creating a mixture of children's benadryl and maalox for a topical application. After leaving, I realized that the ulcers appeared infected, so to be thorough I went to my general doctor.
The general doctor identified that the ulcers showed signs of infection and prescribed amoxicillin and also a topical steroid triamcinolone .1% paste. The only thing that has begun to offer relief was swishing with absinthe alcohol. Though my eyes watered as I swished it in my mouth, that stuff totally numbed my mouth and gave me a break from the incessant pain. Avoid using this toothpaste. Obviously there are ingredients that cause severe reactions in some people. I have read MANY accounts that seem just like what I went through. Crest needs to pull this from their product line.
I am so mad at Crest for having a product out there that causes such distress without warning. There are no warnings on the tube and if there were warnings on the box, those were thrown away unnoticed at the time of purchase. I HATE CREST for pain that this product has caused me. I missed work for the last few days because I could not focus on anything because the pain was so intense.
Reviewed April 15, 2016
On March 10, 2016 I started using Crest Complete Whitening + Scope Toothpaste for the first time. Within a few days I had hundreds of tiny burning bumps on the inside of my lips. Eventually the tissue erupted, peeled and sloughed off. A few days later my lips were so tight and dry. They turned red, swollen, itchy, and a crack formed in the lower lip center which really hurt. I thought I was developing fever blisters or something but the symptoms were not in line. I stopped using this toothpaste for a week and things improved greatly, but I wasn't sure the toothpaste was the cause. Meanwhile I used plain baking soda and got much relief. Tried using Crest again several days later and had same reaction. Now trying to recover for the second time.
I've never had an experience like this before with any toothpaste, but this is scary. I hope this will heal completely and soon. I never knew this could be a problem until I did a search and found this site. Thank you all for your input and confirming that I'm truly experiencing this, and unfortunately many others are as well. This is the end. I won't use this product again. Beware.
Reviewed April 15, 2016
I purchased this particular toothpaste for my gum health. I used it for about a week (and I actually stopped brushing daily because of the pain and that's not like me) and put off the burning to the new toothpaste. I was on lunch and tried brushing again and I had to immediately spit it out and wash my mouth. I was in tears! I called my orthodontist and she said stop usage right away. Later that day I started to feel my mouth burning and my mouth go numb. The numbness eventually went to my face, but after about an hour went back down.
The next day it was worse. I feel like I have sores all over my mouth and my lips are still swollen! The numbness has completely subsided but I can barely talk without slurring my words because it hurts to speak. I am fed up! I work with the public (I'm the ONLY ACO for all of my county) so I deal with hundreds of people. If anyone else thinks taking action is necessary please email at **. I just don't see how so many people can have such serious reactions without them pulling it off the market. Something needs to be done!
Reviewed March 28, 2016
I have use Pro-Health since it came out. I pick up Sensitive & Health Shield. It is worst stuff I have ever tried. Burns your mouth so bad. I hope you remove it from the stores.
Reviewed March 18, 2016
Normally I use Colgate toothpaste but a few days ago started to use Crest Pro-Health Intensive Clean Cool Mint flavor because I got it on sale. My wife notice something about the after taste before I did because she was the lucky one to try it first. She goes to me, "Honey, that Crest toothpaste has a bad aftertaste... it's like... DRY PERIOD!". (She leaves her used feminine pads exposed in the garbage instead of taking out the trash immediately so sometimes creating a nauseating smell in the bathroom that requires lots of Febreezing/leaving the vent on for half the day.) I thought she was being silly. So when it was my turn to use the toothpaste, I didn't think anything of it and just brushed like I normally would.
At first, I was kind of excited about getting this "intensive clean" and having this "cool mint" taste just like it says on the tube. Everything was normal up until I started to rinse. That's when it hit me... I was GROSSED OUT! Almost vomited! There was this disgusting after taste that resembles DRY PERIOD! I told her she was right. Threw out the toothpaste immediately! I'm staying away from Crest completely after reading these helpful reviews and having a bad experience. Luckily no swelling or dryness or skin peeling although my gums constantly bled using Colgate and for a period of time, my skin was peeling inside the mouth. I've always had an issue with bleeding gums but since I switched to Tom's Antiplaque and Whitening the other day, my gums stopped bleeding immediately! My bad breath went away instead of hiding behind minty flavors of toothpaste! I <3 Tom's!
Reviewed March 12, 2016
Some more resourcing, seems P&G agreed to remove the tiny plastic beads they had in their toothpaste, promised by, guess when, March 2016. I am not confident that is the whole problem but dentists were complaining about this added ingredient.
Reviewed March 7, 2016
I purchased Crest Pro Health and with a few days I noticed my tongue had a burning sensation, numerous blisters and dry lips. Now I experience canker sore and chapped lips often so I was not too concerned but the burning tongue was driving me crazy. I went to the dr. Had numerous test done and nothing until I began to research toothpaste allergies. I was not getting any relief. I stopped using the toothpaste two days ago and already feel better. This is horrible, never again. I felt awful for weeks.
Reviewed Feb. 29, 2016
I have always used Colgate but ran out and had a tube of Crest whitening toothpaste in my cabinet so I have been using it. Over the last couple weeks, now realizing since the start of it, I have been experiencing significant dry mouth and a burning tongue and lips, inflamed taste buds, red or white patches and an intolerance to spicy or acidic foods, and alcohol. I am completely miserable and so agitated and uncomfortable. Then in reading everyone else's complaints, I see the mouthwash is an issue for others as well. I'm furious. There is clearly something wrong with the ingredients in Crest! As of tomorrow am I will not be using their products again and hopefully these painful symptoms and my complete taste come back after discontinuing these products!
Reviewed Feb. 20, 2016
I will never buy Crest Products again. Glad I throw out final double pack I bought of Crest Pro Health. I had such dry mouth using this product & white stringy things coming out of my mouth. Thank God no sores in mouth like other people. I also had a cold that lasted a long time & now realizing the toothpaste attributed to some of my symptoms. I also have Sensitive teeth & participated in a study a while back & was promised to get free coupons for Crest products if I tried brushing with a toothpaste sent in the mail. I figured what the heck. The toothpaste tasted bad and wrote in survey that it was terrible. I swear to God this is the same awful toothpaste. I never received any coupons, so did not buy Crest for the longest time. I bought this stuff & regret that I even considering trying their product again. I cannot believe they can even sell this stuff. I hope with all these complaints that they take off the market, it probably has recycled tires in it.

Reviewed Feb. 6, 2016
Crest 50+ Toothpaste: I was having this white stringy stuff like skin getting caught in between my bottom front teeth, sore gums, sensitive bottom teeth and gum line receding ALOT. I did not know what was going on. I thought it was a new medication I started so I had my Dr switch it, but it was still happening. I take REALLY good care of my teeth and get a yearly cleaning. With so much of my gum eaten away and not having dental insurance. I went to the dentist and they asked me if I use Crest Toothpaste, and said that is why it's happening. The only way to fix it is to have a skin graft. I am beyond mad!!! After looking up the info online and coming across this to find out this has been going on for this long. Shame on Crest & Consumer Affairs!!!
Reviewed Jan. 27, 2016
I'm so glad I found this page!! I thought I was losing my mind. I started using the Crest Pro-health product mid-December and began developing sore, swollen lips immediately. I blamed the problem on an organic lip balm, so I stopped using that. The problem worsened, and I visited my local pharmacist. She said it was an allergic reaction to something. Still I thought lip balm. By now I had little blisters on my lips and tongue. My next step was the local Doc-in-a-Box, where the MD on call said allergic reaction, too. She added that maybe I needed a better multi-vitamin, which I proceeded to purchase. Wasted money and no relief.
On the 2nd visit to the walk-in doc, that particular MD (and I think that's a loosely applied term in her case) said cold sores. Note that I've never had a cold sore or canker sore in my life. So I bought the OTC cold sore product, to the tune of $25. Again no relief. Now it's mid-January, and I'm back to teaching after the holiday break. My students are horrified at the condition of my lips -- they looked like Botox gone bad but worse - blistery, peeling, etc., etc.
I got an appt with my REAL MD, who said, "Yep, that's an allergic reaction. Did you change toothpaste? Buy a plain, old-fashioned, white toothpaste and see what happens." Within 2 days, I had relief - no swelling, blisters fading, soreness abating. It was Crest Pro-health, and I'm furious, like all of you, that this is still on the market. At the very least, there should be warning labels on it. Count me in if anyone starts a class action lawsuit. In fact, I may investigate that possibility myself. (Thanks for providing a forum in which I could vent!)
Reviewed Jan. 19, 2016
In October of 2015, I began noticing my mouth had an odd taste to it. I couldn't put my finger on it. I then had a couple sores show up on my tongue. I had recently switched to the 3D White Mouthwash. I decided to cut it out and see what happened. My mouth began to heal almost immediately. Just to be sure that was indeed the cause, I used it once again (only 1x) and the sores and sensitivity reappeared. I have written Crest twice and even though they promise a response in 48 hours... That never happened.
Now, we are in January of 2016 and I have not used the product since October. I can no longer eat anything spicy or salty. My mouth will be ultra sensitive and I won't be able to eat for days. At this very moment, my tongue is sensitive and is in pain simply because I ate Pringles!!! It is the worst product I have ever encountered. I have never had any kind of issue like this and I am afraid that it will never heal!
Reviewed Jan. 15, 2016
Oh my my my. I've used Crest 3D White for a long time!!! Then all of a sudden, since May of 2015 my mouth has been so dry, tongue white, stings and peeling in my mouth. They said I had Candida, I've took antibiotic, cut out all sugar, and food that turned to sugar, DIDN'T HELP! Someone just showed me this article. Since yesterday 1-14-16 no Crest 3D White toothpaste for me!!! I pray this fixes my mouth issues!
Reviewed Jan. 13, 2016
I have been using Crest 3D White toothpaste for one week. I never had mouth sores, cold sores, ulcers before. After less than two full weeks of use I developed what appeared to be a cold sore on my lower left lip. Each day it progressively got worse. In a matter of 4 days upper and lower lips have sores. My gums started all became completely infected to the point of which I could no longer floss and now I can't brush my teeth without being in pain. Even the tip of my tongue has blisters.
I went to my doctor. She believes I acquired some version of hand, foot, and mouth disease. I was confused because I never even had issues with cold sores before and now this? Secondly, it was all contained to my mouth only and had a rapid onset after using the product. I developed a 101.7 fever on the second day of onset. I am currently at 99.8 temperature going into my fifth day. I'm filing a complaint because I'm in shock as to how many people are experiencing the same symptoms! I am stopping the product immediately!
Reviewed Jan. 11, 2016
I have used other Crest products with no problems. However, I purchased Crest Pro Health HD. I have used it twice. The first time it didn't seem to bother my teeth or gums. Per the box it is recommended to use twice a day. So before bed I used it again and my gums seemed tender and sore. I woke up this morning and my gums are hurting, even bleeding in spots. My teeth do feel very clean, I did not experience any bad taste as others have. But my gums are very irritated and not all over. I have two very sore spots on the bottom and one on the top.
It appears to me as if I may have brushed too hard. Not sure that it's the case with all of these reviews. I called my dentist and he said I could be allergic to the product. But I have always used Crest with no issues. I am hoping this clears up very soon. I cannot even eat, they are so sore. I attempted to brush this morning not with Crest and they are so sore I could barely brush them. So why is this product still on the shelf with all of these complaints?
Reviewed Jan. 9, 2016
Have notice that since I've been using this toothpaste I have developed several canker sores, I have had an extremely dry mouth, unquenchable thirst, and a very sore tongue. I wondered if it could be the toothpaste and once I did a search, I feel confident that it is the toothpaste! This product is harmful and needs to be modified or taken off the market.
Reviewed Jan. 4, 2016
Just put two & two together over the weekend... Never in a million years would I suspect toothpaste! I have been using Crest 3D White toothpaste for at least 8 months, possibly longer. It started with a weird taste in my mouth (metallic), then my tongue was white, dry mouth, cannot quench thirst, tooth broke, had to get crown put on ($1000), canker sore, put on antibiotics twice, numerous blood test and throat cultures, sensitive teeth now, feels like I burnt my tongue, stringy/slimy film in mouth. I stopped using this product over the weekend and praying my mouth goes back to normal now. I cannot believe this product is still on the market and I am telling all my friends and family to stop using Crest!!!
Reviewed Dec. 28, 2015
I used the pro health toothpaste for only 3 or 4 days and I too experienced the gross sloughing of skin inside my mouth after every use, my top lip has been swollen for 5 days now and I have about 10 ulcers. My mouth has been in extreme pain and I have been worried sick thinking the worse, like cancer or a dental infection. Unfortunately I found these reviews after going to a walk in clinic and getting no real answers. I am relieved there are others with similar symptoms as me, and at the same time extremely pissed off with Crest for continuing to sell this crap. I will never buy anything from Crest again.
Reviewed Dec. 26, 2015
I started using Crest 3D whitening toothpaste a week ago and now my lips are red, burned and sore. The tip of my tongue is raw and underneath my tongue has blisters all over. My teeth hurt and my gums are sore and raw. I looked up reviews on this toothpaste because at this point I was trying to figure out WHY this is happening to me and once I found all of these reviews I will immediately throw out this toothpaste. I have good teeth, so this really upsets me.
Reviewed Dec. 15, 2015
My husband bought me Crest Pro Health after I mentioned the newly advertised 2 step box. I noticed after the first use that my mouth skin 'peeled' for a few hours after using it. Then came the odd spot right inside the bottom lip. It's rough and looks damaged but is not raw. I saw my DDS who said it doesn't look like anything she's seen but if necessary I could see an oral surgeon for a biopsy. He wanted $600 which I don't have. I began searching for a cause and found over 700 complaints! I'm wondering if this is the cause of my mouth irritation which has remained 11 days now! I won't be using Crest Pro Health again!
Reviewed Dec. 9, 2015
I don't have a sensitive teeth issue. Every time I use this my teeth hurt and it leaves a nasty taste in my mouth. I like the Chrest with Scope, regular Chrest and Cinnamon Chrest, no issues. This is bad enough I need to return it. Definitely don't even try it if you have sensitive teeth.
Reviewed Dec. 9, 2015
I had seen articles on the internet saying this toothpaste embeds the blue plastic beads in your gums and very stupidly dismissed them. I now have one lodged underneath the gum between the tooth most likely because I use a sonic toothbrush. This should be taken off the market.
Reviewed Dec. 9, 2015
I bought Crest pro health because that's the sample my dentist gives out. I kept noticing my lower gums kept getting sore. Started rinsing with peroxide, but the pain wouldn't go away. Thought I check to see if anyone else was experiencing the same symptoms. The pain is real. I have to take a leave just to get to sleep. This is horrible. I recommend this to no one.
Reviewed Nov. 30, 2015
A few weeks ago, I started having a tingling sensation in my gums and a weird taste in my mouth throughout the day. I felt like my face was swelling up and began having an "irrational" fear that my teeth were falling out. I was under a lot of stress at the time and have always had a weird anxiety about my teeth so I thought it was a mental health issue. I sought counseling and was even put on medication because these episodes were causing me to have 3-4 panic attacks a day. After being on anti-anxiety medication for about 10 days, I started to notice that these "episodes" were only occurring when I brushed my teeth.
I started to see red "caps" form above my teeth and my gums had receded to the root on certain teeth. After I skipped brushing one night and felt no symptoms, I decided to switch to Sensodyne. My symptoms immediately disappeared and I was able to come off my anxiety medication that very day as there was no longer an issue. I decided to do some research yesterday and saw all of these complaints. I cannot believe this product is still on the shelves! I was using Crest Complete Extra Whitening. I threw it out yesterday and will never, EVER buy Crest products again!!
Reviewed Nov. 29, 2015
I've been using Crest with Scope for a few years now because it always made my mouth feel clean. The last tube I bought recently leaves a nasty metallic after-taste in my mouth every time I use it. It bothered me enough to google it for more info to see if anyone else was experiencing issues with Crest. I don't know if it's a bad batch or they added ingredients but I'm DONE permanently with Crest. Bad enough the fluoride issues but it's just gotten too scary.
Reviewed Nov. 29, 2015
I purchased this toothpaste on recommendation from our dentist. However, my tongue was burning immediately and then turned white and very painful. Now it is raw and still very painful. I don't recommend this product. I'm going back to Sensodyne.
Reviewed Nov. 26, 2015
I used Crest 3D white toothpaste and mouthwash and in only 2 days I noticed a huge difference in my teeth. They were much whiter, but now it's been about 5 days and I can't even brush my teeth because my gums are so sore, even drinking water hurts... But my teeth are incredibly white.
Reviewed Nov. 19, 2015
I bought Crest 3d white to whiten my teeth. I used it a couple of times a week at first, then decided I could use it on a regular basis. I started to have pain in my right jaw, but it would come and go, so I hoped it would pass. When I developed a soreness in the right side of my throat, I went to the doctor. I told him my jaw was hurting, and sometimes a gland in that cheek would sometime puff up. I didn't have a cold, but he said there was some infection on the right side, he gave me antibiotics.
I left for a parish reunion in RI the following week. While there, a chunk of my right molar just broke off. I have excellent teeth, with hardly any fillings. The tooth did not hurt at all. It just broke off. I next started to have heat and cold sensations in many of my teeth. I couldn't imagine what was happening. Then I got a canker sore on the tip of my tongue. Something I NEVER get. I thought to look up Crest reviews and discovered what the culprit was. I am very upset as my teeth are extremely strong and have never been a problem.
Reviewed Nov. 18, 2015
The domestic & international trade commission is allowing this poisoning to continue possibly because full disclosure about triclosan was not provided to the Trade Commisions and FDA. I wrote a review in 2011 about Crest Prohealth products which should have included some of Sensodynes & Crest gum care toothpaste & mouth rinse. Many soaps and mouth products and objects & some clothing that claim they contain bacteria fighting or blocking ability contain a chemical that is also used to kill insects, called Triclosan which also has other names and its relatives are Irgasan DP-300, Lexol 300, Ster-Zac, Cloxifenolum. It also has a close cousin called triclocarban. Microban in plastics and clothing. Biofresh in acrylic fibers.
I have been seeking legal help for my damaged mouth and just found some today Nov. 17, 2015. My mouth is still dry and gums never fully recovered, including the extra receding due to Crest products that I had used for a few years. My pharmacist informed me that she received many customer complaints like mine about Crest products.
Reviewed Oct. 30, 2015
I feel like I burned my tongue. I haven't used in 2 days and my tongue still burns. AND the worst of all is that all food taste terrible and my husband is a chef! I hate this product. Now having said my experience, my husband hasn't experienced the same. I do feel the product needs further testing.
Reviewed Oct. 27, 2015
Crest Pro-Health Advanced Care mouthwash - Rinsing with it feels like my tongue is being burned off. After using, I suddenly get a horrible bitter taste in my mouth that won't go away for a while. For about half a day after use, all my food tastes bitter. Looked online and saw many people reporting the same experience. On Crest's FAQ page they indicate this can be caused by the gingivitis-preventing ingredient in the mouthwash. It's not worth it for me!
Reviewed Oct. 23, 2015
The toothpaste burned my tongue and gums and palette. The flip top cap does not close fully. The tube is plastic and you can't roll it up to squeeze the toothpaste out. This product is a big disappointment. Please reformulate a new product and design a new tube and go back to the old screw on cap.
Reviewed Oct. 13, 2015
I used Crest Pro Health Toothpaste one time. It made the top of my tongue feel like I drank something hot, just like a burn. This also affected underneath my tongue, it got bumpy and feels like sandpaper. I also got sores on the side of my tongue. My gums also became very sore. Thankful I found this site to help me figure what was happening to my mouth. I have been using Crest Toothpaste all of my life. I can't believe they are producing products that have these side effects.
Reviewed Oct. 10, 2015
I tried Crest Pro-Health for the first time yesterday and noticed that it made my mouth feel kind of funny and tingly inside. Today, after using the product again, my tongue and lips have been burning, and the inside of my mouth has felt raw for over 12 hours. After reading the other reviews on this site, I decided to stop using the product before the reaction gets worse.
Reviewed Oct. 8, 2015
Crest pro Health - The toothpaste is burning my gums and peels the inside of my mouth every time I use it. My tongue also hurts and the roof of my mouth is sore. I have used it all my life and recently in the past year it has become an issue. Sad to say I am discontinuing the use of any and all Crest products. Please fix this issue and I might come back as a customer. Until then...
Reviewed Oct. 8, 2015
I purchased Crest Pro Health toothpaste about a week ago. About 2 times after using it, I experienced severe mouth sores and very sore gums. After reading all the negative reviews, I am throwing this poison in the garbage. Crest needs to be held accountable for this and should be sued. I can't eat anything because my gums hurt really bad. Shame on you Crest for putting this crap on the market.
Reviewed Oct. 8, 2015
About a year ago, I purchased Crest 3D White for Sensitivity and had no problems. I decided about 4 months later to try Crest 3D White, because I heard how quickly your teeth become white with this product. Worst mistake of my life. I have had canker sores every month ever since using this toothpaste, but never correlated them to being the result from this toothpaste. I had excessive gum bleeding and I had white slime which I later found was skin peeling inside of my mouth. I decided to get Colgate Total Advanced Oral Health and boy let me tell you... My sores, gum bleeding, and skin peeling are a thing of the past. I LOVE Colgate Total. Ever since I used it, I had compliments from my dentist on my gum health. Had he known just a few months prior to our visit, I had excessive gum bleeding.
I ran out of my Colgate Total on Sunday and on Monday, I made the horrible mistake of using the rest of my Crest 3D White until this weekend (no idea why I didn't throw it out after getting Colgate). It is now Wednesday and yesterday I noticed I had a canker sore on the left side of my upper lip. Well today I was putting two and two together when I noticed I had ANOTHER canker sore on my lower left jaw behind my teeth (where my tongue rests) and I finally googled "Crest 3D White canker sores" and saw over 600 reviews speaking about this very problem and other worse problems. I am seriously livid. I threw the tube away and went out and purchased my Colgate Total - The one toothpaste I KNOW I can trust. Let's get a class action lawsuit started against Crest. This should NOT be happening. It's shocking and honestly terrifying that so many people have the same problem.
Reviewed Oct. 4, 2015
I switched over to Crest Pro toothpaste and mouthwash. After day 1 I noticed like that was coming out of my mouth after brushing and have a metal taste in my mouth. The next day my mouth was super dry and my teeth were soooo sensitive to heat and cold out of nowhere. I also found small bumps on my gums that were very painful. I stopped using both products and my mouth is finally going back to normal. I will not be using this product again.
Reviewed Sept. 25, 2015
For the past 2 months I have had horribly swollen lips with erosive sores on them. I started with my PCP, who sent me to an allergist, then to my dentist, then to a dermatologist, who biopsied my incredibly sore lip to rule out cancer which it did. I stopped eating fish in case that was triggering their weird reaction. I saw a friend last week who asked if I used Crest Pro Health Whitening toothpaste. When I said yes she yelled "STOP". It has been a week and my mouth is almost back to normal!!!
Reviewed Sept. 25, 2015
I'm so happy that I found this site! I will be talking to a lawyer ASAP! Here is my story: I started using Crest Pro-health yrs ago because bad teeth run in my family so I figured this could help. I never put all the pieces together until I read reviews from this page. Over the last few yrs I noticed my gums were receding but I didn't have dental ins until recently. I had also stopped going to the dentist when I was in middle school because I am allergic to ** and most dentists around here refuse to use anything else on patients so basically told me if I needed any work done I would have to tolerate the pain so I stopped going period.
Over the yrs not only did my gums get worse but last yr my one molar started to fall out piece by piece until half of my tooth was missing. Well, it never bothered me until earlier this yr when I ended up in so much pain that I had to the ER. At the ER, they told me I had a bad tooth infection (I figured that since half my tooth is missing and it was excruciatingly painful). I went to the dentist and found out my tooth was not only decaying but dying also so I will have to get it pulled. At the time I was 7.5 mo pregnant so the dentist prescribed pain meds and antibiotics to help the infection but stated I should wait until after I have my baby to have it pulled esp because they have to put me to sleep to do the procedure.
The pain went away after being on antibiotics and pain meds for almost a month. In the meantime, my fiance suggested we switch toothpastes because Crest Pro-health was making his teeth hurt (he also has half a tooth missing just like me). So we switched to Colgate with baking soda and peroxide and have been using that over the last few months with no issues with our teeth and actually feels soothing when we brush.
Well, I had our daughter 3 wks ago and adjusting to a newborn is exhausting. 3 days ago I was exhausted and went to brush my teeth before bed. Well, I accidentally grabbed a tube of Crest Pro-health that my 4-yr old son found and put with our toothpastes. I never actually knew this toothpaste caused issues for me so I just continued to brush my teeth as normal simply because I was too tired and being lazy to wash it off and use the other toothpaste that we have been using. That was 3 days ago on Monday night. Well Tuesday morning I woke up and my cheek was swollen but I had no pain just a little pressure. I assumed it was a new allergy since pregnancy changes your body so much. I took some ** for the inflammation and some ** and just assumed it would go away.
Then yesterday Wednesday morning I woke up and not only did the swelling NOT go away it got WORSE. The swelling is now from my eye down to my jaw. Since I am breastfeeding my newborn daughter I figured I should go to the ER to be safe so whatever is going on with my body does not affect her even though I still was in zero pain just uncomfortable from the pressure. I went to the ER and found out it is not an allergic reaction, but my tooth infection came back with a vengeance. The dr stated even though she is not a dentist her personal opinion is that I was feeling no pain because it looks like my tooth is officially dead therefore I have no feeling. Of course, after she poked around my mouth looking for an abscess (spelling??) I started having pain. She did not find one so she can't drain the swelling.
She prescribed antibiotics and pain meds and stated as soon as the swelling goes down I really should get this tooth pulled before the infection comes back or causes more serious issues. Now I have to walk around looking like someone beat me up, deal with horrible pain 24/7, my eye keeps watering, my nose keeps running and I can't eat anything but soft foods and I have to make sure I take a ** before I eat so I can eat without crying in pain. Also, I cannot breastfeed my baby girl because I need the pain meds so I can sleep and eat. Before I found this site I did tell my fiance that I feel like the toothpaste triggered my infection to come back and now I am sure of it. I will be calling my lawyer because this is not right that I am suffering like this because I tried to take care of my teeth.
Reviewed Sept. 24, 2015
Used Crest pro-health toothpaste yesterday because ran out of regular paste. It was from Costco and had been in the cabinet for a couple years. It tasted terrible and I have now had a bitter burning taste in my mouth for more than 24 hours. I threw it away. I hope the bitterness is not permanent.
Reviewed Sept. 18, 2015
Crest Pro Health is a dangerous product, and should be taken off of the market. I bought the Crest Pro-Health toothpaste 3 weeks ago and my mouth started to bleed. I have never experienced bleeding from brushing, so I thought I might have gum disease. So I started brushing more often. The bleeding turned into small red dots on my gums - then those turned into large GASHES and OPEN WOUNDS in my mouth. This was extremely painful, there were many times that I couldn't even eat, and it hurt to smile/laugh. Then, my gums began to recede and the root of my teeth became exposed in many areas of my mouth. This is also EXTREMELY painful and unsafe. I was worried I had oral cancer, even though I am 23 years old. Then my lips began to become dry, cracked and itchy. I had hives on my lips.
I have never been allergic to a product, so I had no idea what was going on. I made an appointment with the dentist this week and he told me it was because of all the chemicals in Crest Pro Health. The Crest Pro Health toothpaste was creating CHEMICAL BURNS in my mouth and ripping away my gums. I switched to Sensodyne yesterday and feel a bit better but the permanent damage is still there. I will have to see a specialist (periodontist) about the gum recession - and may have to have gum surgery. This has been an extremely traumatic experience and I have absolutely no idea how this product can be sold in the United States.
Reviewed Sept. 15, 2015
I have been using Crest 3D white toothpaste for several months. Soon, I started noticing little craters in my enamel. I couldn't possibly think of what it could be. I was getting an odd, stringy film in my mouth in the mornings as well, but that I didn't pay attention to until recently. I assumed my problem was the whitening strips I had used and threw them out immediately. The holes remained. I went on vacation over the summer for a few weeks, bringing another brand toothpaste with me, and the stringy film ceased. When I came home, I started using my regular Crest 3D White. A month passed and not only had there been multiple craters in my front teeth, they were everywhere. Chunks of enamel missing. I went to my dentist and she was shocked. She'd seen nothing like it before and we discussed the toothpaste. That was the aggressor. Now, I have to spend thousands fixing my teeth. These people need to pay for my teeth.
Reviewed Sept. 8, 2015
I have used Crest for decades. I still used the Crest Tartar Protection Whitening - not any of the new versions. So when I developed painful burning and swelling of the lips a few months ago which got progressively worse, I never considered the cause could be my toothpaste. I reviewed everything that went into my mouth and on my face (thought it may be my moisturizers, etc.) to determine the cause, and I have now determined it is my Crest toothpaste. After months of this problem getting gradually worse, the burning sensation on my lips was almost intolerable when I brushed my teeth. That probably should've been my first clue. I switched to Sensodyne (the only other toothpaste in the house) when I couldn't stand the pain anymore, and voila! My lips are starting to heal and aren't 3x their normal size when I wake up in the morning.
Reviewed Sept. 2, 2015
About 6 weeks ago, my lips started hurting. They were swollen, peeling, and looked horrible. I thought they were sunburned because the skin around my lips was was so red. After a couple of weeks went by, and they got worse, I started to think it was my anti-aging skin products. So I discontinued use. That wasn't it. 2 more weeks went by and then were worse. I'm embarrassed anytime I have to be close to anyone at work. A few days ago, I ran out of toothpaste and had to use my son's kids toothpaste. The next day, my lips didn't hurt as bad as they had been. It's been 4 days now and my lips are better - they still look bad, but the painful peeling has stopped. I can't believe I didn't realize what was causing this sooner! I even went to the doctor about this, but she just told me to use Vaseline.
Reviewed Sept. 1, 2015
I starting using Crest Pro Health as they are not making the normal Crest that I buy. Within a week of use I developed sores in the back of my mouth and above my teeth on the gums. I rinsed with hydrogen peroxide to hopefully heal them up but they are not getting better. I thought to myself "I did just get this toothpaste maybe that's it." So I went online and found all sorts of complaints. It makes you wonder if Crest and the dentists are involved in a ploy to make money. Dentist promote as it brings back more business. :( We have been using Crest for a while and my husband also recently had an abscess that he had to have a root canal so I'm wondering if this is all related. Very frustrating! I will be changing brands for sure!
Reviewed Aug. 31, 2015
I used Crest white strips three times. After about a week I started developing sores on the inside of my upper lip and sensitivity overall in my mouth. It has been about two months now, and I still don't feel like I have a healthy mouth. I'm sensitive to hot and cold foods and my upper lip almost feels like it is a little numb and swollen. My dentist wants to send me for a biopsy to rule anything else out? I will post when I get biopsy results.
Reviewed Aug. 23, 2015
I've always prided myself on my great gum "reports" from my dentist. All of a sudden, after using Crest Pro Health for a few years, I have bad gums! Do I think it could be anything else but Crest Pro Health? No, I don't. This impression is substantiated by other Pro Health users. I guess it could be worse, according to these other users. Nothing else has changed. I'm mad! So, I guess I'll be using something else from now on. I'm really aggravated that pharmaceutical companies poison us and that their products do the exact OPPOSITE of what they promise. It's disgusting. No more Crest for me!
Reviewed Aug. 21, 2015
My husband picked up some Crest Pro Health (by accident) at Costco. For 2 months I have used it and had severe mouth issues since...abscesses, sores, dry mouth, swelling of glands, etc. My doctor thought I had a virus. By process of elimination, I finally correlated it to the toothpaste I was using. My overall health had deteriorated since using it and within just one day of not using a Crest product, I feel better, more energy and I didn't have the strange dry mouth I have had for a while now. I have used Crest since I was a kid and I was an avid purchaser of their product. I will no longer buy Crest toothpaste or use any product associated with this name.
Reviewed Aug. 20, 2015
I bought a tube of this toothpaste and started having white slime in my mouth. I thought at first I was dehydrated but then it got worse with skin I could pull off the inside of my mouth and skin tags. I was really afraid I had mouth cancer or some horrible disease but then started to wonder if the toothpaste could be responsible. I stopped using the Crest and within a day my mouth started to feel better. After two days I have no skin peeling and the skin tags are almost gone. This toothpaste should be withdrawn or at least a warning given that it can cause these problems.
Reviewed Aug. 19, 2015
I have been using Crest 3D White for a couple years, and when Dollar Tree started selling the 2.5oz tube for $1 I decided to save money and stock up there. Recently I went to pick up more and found that the tube had been down sized to 0.8oz for the same price and I was annoyed. Then I noticed the toothpaste was a different color than what I am used to seeing and I was confused. Instead of the light blue it was much more teal. I checked the ingredient list and noticed there was Not one. However the satisfaction guarantee printed on the larger tube was not present on the smaller discolored one. As you can see in the picture, I used as much as I could of the old tube, and decided to just try the one I had just bought. I noticed a sore throat the same day and attributed it to other causes.
However after less than a week I have developed several very raw feeling sore spots in my mouth inside my cheeks and on my tongue. My teeth have been insanely sensitive, and many of them hurt badly, preventing me from even being able to eat. I Google what could cause (and treat) it and found 669 complaints about this brand. I am on board with those willing to take these jerk to court, and will actively begin looking into starting a lawsuit. This isn't just me, and it's not just 700 other people (though that seems excessive!). Since when did the "oral care" companies start treating their loyal customers in the same manner as tobacco companies?! (Aka harm your own patrons.)
Reviewed Aug. 19, 2015
Began using this toothpaste about 3 weeks ago. It was great. Left your mouth feeling fresh for several hours. Then I started to get a sore throat. Attributed it to allergies. It has not gone away. My gums started to get tender. Just this past weekend I noticed an itchy lower lip. By Sunday, I had a fat lower itchy lip. By Sunday evening the entire inside of my mouth was raw. I now have a hole in the side of my tongue and about 15 canker sores underneath my tongue. Back of my throat is red and raw as well. I have gone back to my original toothpaste (regular Crest), but can hardly eat anything without experiencing excruciating pain. There isn't anything on the box or tube indicating that the toothpaste could potentially cause problems. After seeing all of the complaints online, I wonder why this product has not been pulled from store shelves.
Reviewed Aug. 17, 2015
My husband recently purchased Crest Pro Health for our home. After a couple days my mouth was in so much pain, the entire inside of my mouth was peeling. Nasty stringy skin/slime, ulcers on my tongue, tongue swelling, bleeding as if I had been sucking on a large jawbreaker for hours. Severe cotton mouth, tongue looks gross. Gums very red and raw, teeth aching, very bad sore back of throat. Tongue feels as if I some took a razor blade to it and gave me a 100 tiny lacerations all over my tongue. I'm in constant pain, eating and drinking is very painful. I had no idea this was the result of my toothpaste until I googled my symptoms. Immediately similar complaints came up along with images, all the result of Crest Pro Health which we recently purchased and started using for the very first time.
Reviewed Aug. 13, 2015
Hello, I located and opened a small travel size tube of Crest Pro-Health whitening toothpaste. On squeezing it up, I noticed what appeared to be something hair-like in the toothpaste. I initially tried to flick it off, but quickly realized that it was a strand of greyish hair in the tube of toothpaste. I pulled it up a little to be sure and videotaped the hair in the tube. I am disgusted and seriously disappointed.
Reviewed Aug. 10, 2015
For the past week I have been suffering from a horrible dry mouth, white irritated tongue with red bumps at the back, along with red bump skin around my mouth. I became concerned after the dry mouth didn't go away. After visiting my doctor and dentist both ruled out any infection or real reason for the dryness. My mother asked me what kind of toothpaste I was using and said "I have been using Crest 3d white and Crest pro health for the past few months."
My mom told me that whitening toothpastes could be causing it because of the alcohol and other whitening chemicals. I wasn't convinced so I googled "can Crest toothpaste cause mouth dryness". I was shocked and mortified to see 667 complaints about Crest products, all related to dry mouth and other symptoms I had. I have stopped using Crest for the past two days and have seen small improvement. I cannot believe this poison is being sold and is approved by FDA. We should all start a class action lawsuit. All I hope is that the dryness goes away. DO NOT USE Crest PRODUCTS!
Reviewed Aug. 4, 2015
Every time I have used this toothpaste it has caused an excess of white slime/mucus in my mouth. I have used it a few times since 2007. I have only used it and my husband bought it at Costco. I finally googled it to find many other people have the exact same problem. This product should not be sold!
Reviewed Aug. 2, 2015
I used Crest 3D White for a few months. Recently I developed a gum infection and my dentist said it was due to the polyethylene micro beads in 3D White. These micro beads are embedded under my gum line and now I have to have them scraped out after my infection clears up.
Reviewed July 28, 2015
Last year I was watching TV and Crest came on saying their toothpaste with the beads could cause bone loss of the jaw between the teeth. About year and a half or so I've been using CREST 3D WHITE ARCTIC FRESH. When I would go to the Dentist there would be loss of bone between my two teeth. The x-ray showed it and I only get one x-ray a year, so I was thinking how could that happen. I brush and floss every day. The following year I had another x-ray and I had two more. I still didn't know how it could happen. Then Crest came on TV telling people to stop using the toothpaste with the micro beads and that it could cause bone loss. I was so mad to hear this. I stopped using it and I held on to the toothpaste. I'm getting an lawyer.
Reviewed July 28, 2015
I grabbed this toothpaste (Crest Pro Health) randomly a week ago and started using twice daily. After a few days my gums started to get raw and painful, but I attributed it to something else (maybe too much candy or popcorn at the movies, etc.). This morning I brushed my teeth and felt excruciating pain touching my gums, and put two and two together. A quick search online revealed I'm hardly alone in my reaction to this toothpaste. My bottom gum line is intensely red, raw, and burning, as is the pocket under my tongue. My lips are also very chapped and sore. I'm hoping it will go away soon after discontinuing use of the product... but we'll see. Please, dump this in the trash where it belongs. Back to using Arm and Hammer toothpaste.
Reviewed July 25, 2015
I bought some Crest Pro Health Toothpaste for sensitive teeth and had a reaction to it. It left a stringy film in my mouth and a funny taste in my mouth. I complained to Crest and they said that the stringy film was because it was stripping all the skin in my mouth but after reading these complaints on this site this toothpaste can do lot of damage to your mouth and teeth. This should not even be on the market and Crest should stop making it. I've had a lot of work done on my mouth and to think a toothpaste has the potential of undoing all that work is horrifying to me and just hope I stopped using it in time. Crest should be sued for even having this toothpaste on the market and reimburse people on their dental bills for all the damage it's causing.
Reviewed July 23, 2015
I am using the 3d crest whitening for a month and now I am having a very dry mouth. I am diabetic type II and I thought was my sugar but it was not, it was the toothpaste... As of today I am stopping this toothpaste. Is it bad for you? I also have some mouth sores. Please stop using this product immediately.
Reviewed July 19, 2015
I have some yellowing in my teeth, so I thought I'd try to whiten them a bit by using the Crest 3D toothpaste and mouthwash. I only used them 3 times over a two-day period. I woke up this morning with a very dry and sore throat and the glands under my chin and down my neck are very painful. I don't have a cold or sinus infection. I have had no other new things in my diet or daily routine. I can only attribute this to the use of the new toothpaste and mouthwash. Once I went online and saw that many others had similar or even worse effects from longer term use of this product, I threw them away. I can only hope the side effects subside quickly as they are very painful. I'm not sure why this product remains on the market, but, I feel it should be removed.
Reviewed July 17, 2015
I used Crest Pro Health toothpaste last evening for the first time. Within minutes of brushing my teeth, my lips, tongue, face then throat began to swell. Thank God I live 2 blocks from our local hospital because my daughter had to rush me to the ER for treatment. I have since learned that others have had local reactions but am wondering if anyone else has had such a bad reaction as myself? After reading some comments on your consumer reports and seeing others localized reactions why has Crest not yet pulled this product??? I'm by no means bashing all Crest products as I have used other Crest products... I'm just unable to ever use Pro Health Toothpaste again.
Reviewed July 16, 2015
Crest Pro-Health Clinical Mouthwash - I purchase a bottle of this mouthwash a couple weeks ago. I used the product 4 times and noticed that it felt like I burnt my mouth. Then I noticed that my lips were numb. I linked it right away to the mouthwash as the last time I used it, there was an unusual white foam on my tongue. I stopped immediately and purchased Listerine. My taste is returning and I am regaining the feeling in my lips. Scary stuff!
Reviewed July 15, 2015
I used Crest Pro Health toothpaste and developed an abscess around a crowned tooth. I found out from researching online that this toothpaste contains microscopic cleaning beads that collect along the root area of the tooth and cause a pocket that becomes bigger and bigger as you brush your teeth with this toothpaste. The cleaning beads collect in this pocket and allow bacteria from your mouth to enter and soon there is an abscess.
Long story short, I had to have the molar pulled after even going thru a root canal trying to save it. A bone graft was necessary and I am now looking at the expense of an implant. My final expense will be over $10,000 not counting pain and suffering! Bottom line is use only the old kind of toothpaste that does not claim to whiten and with no tartar control. There is no information on the package as far as the cleaning beads or chemical ingredients. User beware! I had no gum or teeth problems before I used Crest Pro Health toothpaste.
Reviewed July 5, 2015
Crest toothpaste break my lips out. In the corner of my 16 year old son and my mouth, sores come in the corner when we use Crest toothpaste.
Reviewed July 5, 2015
I've been using this Crest pro health a week now and could not figure out why my mouth has been swelling so bad. My lips turned red and peeled and now are swollen and busted open - feels like they are on fire. The only different thing I used was this toothpaste. It's horrible - it needs to be banned. I've been taking Benadryl to try and get the swelling down.
Reviewed July 1, 2015
Crest 3D White Luxe Multi Care Whitening Rinse - Started using this rinse about 6 weeks ago. Everything was fine until the last week. My whole mouth is a disaster. My gums are red and irritated and I have 2 big sores on the inside of my bottom lip. Eating is not pleasurable. We should all file a class action lawsuit!
Reviewed June 30, 2015
I have been using Crest for as long as I can remember. It was the first toothpaste I used as a kid and the only toothpaste I used up until I joined the navy back in 1985 when I switched to aquafresh. I never had a problem with my gums until I switched back to Crest around 2000. A molar on my lower left jaw started to get loose and my gums were bleeding. I never thought anything about the toothpaste. I went to the dentist and he said that my gums were receding due to gum disease and since I had a root canal in that tooth back in the 80's I had that tooth pulled around 2006 or 2007.
Around a year later the tooth in front of that one got loose and I had it pulled (a healthy tooth). I brush and floss daily and use antiseptic mouthwash. Another year goes by and another healthy tooth is loose and the infections are causing bone loss in my lower jaw and I have to have another one pulled. I just finished a tube of Colgate and my gums haven't been bleeding and my teeth feel like they starting to tighten up.
Reviewed June 27, 2015
I was provided a sample of this Crest Pro Health by my dentist about 6 months ago and used it. I noticed I started to get all white blisters on the sides of my tongue and my tongue got swollen and was burning. I did not associate it with the toothpaste until I bought a full tube and starting using it and had the same problem. I visited my dentist and he said to stop using Crest Pro Health because it is too abrasive and will wear off the enamel and also affect the skin or gums and tongue. I stop using this and now I am back to normal. My tongue was so bad you could see it was like a waffle with bumps on the sides and burned. I hope Crest reviews its products and changes it because this should not be approved by the FDA.
Reviewed June 24, 2015
Back in March I had a cold sore on my lip and then sores in my mouth developed. I have never had sores develop on the inside of my mouth ever. This continued for about two weeks. I went to see my doctor to get a prescription for an oral cold sore medication. I asked my doctor is the baking soda in my toothpaste could cause the sores in my mouth and he felt not but that possibly they were something to do with the cold sore issue. The meds did clear the lip issue but not the mouth sores. The next week with the persistent sores inside my mouth, I woke up one morning with a swollen tongue and lips. I could barely drink my coffee from the swelling. I know it was a reaction to something but was not sure. I took an antihistamine and the swelling began to subside. That morning because of the sores in my mouth I only rinsed my teeth with Listerine.
The persistence of pain in my mouth and the swelling that I had experienced that morning led me to the ER that night, concerned that there was more going on. The doctor gave me a rinse to help with the discomfort I was experiencing from the tiny sores inside my cheeks, under my tongue and gum line. He had no explanation for what I was experiencing. That night I rinsed with the Listerine then the numbing rinse that was prescribed. I stopped using toothpaste and brush for a couple of days since the sores were just getting irritated from the brushing.
All the while, I thinking there was baking soda in the toothpaste that was the irritant so I changed to my old Colgate standard paste that I've used since my childhood. The sores began to clear and within a week and a half my mouth felt normal again and continued for a month until last week when that toothpaste ran out. I purchased the Crest ProHealth toothpaste. I used it last Wed night, Thursday and Friday morning and began feeling the irritating sores develop. Friday night went to my cottage where there was my old toothpaste and began feeling better. Sunday night back home, used the Crest Pro Health toothpaste before bed, Monday morning my lips were swollen and painful little sores redeveloped. I am sure it is the toothpaste now reading the submissions on this site.
Finally I know, but how is this possible that this product is on the shelves. I feel little catches in the tissue in my mouth, like there is something caught, like a popcorn kernel or sliver. I have removed all this product this morning from the bathrooms in our home and will never purchase anything of this sort again. These micro-beads, and whitening chemicals and so on are a real threat to our health. What is this doing to the rest of my body if it was inadvertently ingested? Crest needs to take a hard look at the product they are selling now before there is reason for a law suit. The sores in my mouth are healing but how does a child explain or an elderly person understand that the toothpaste they are using are causing them oral health issues.
Reviewed June 11, 2015
I recently switched from Sensodyne because it left a white gummy film in my mouth that I had to remove with my fingers. I spoke with my dentist about the situation and he told me to switch toothpaste. I switched to Crest Sensitive with Scoop and I loved it, no more white nasty film and it left my mouth with it, left me with nice taste in my mouth. I ran out and could not find the same toothpaste so I purchased Pro-Health, Sensitive and Enamel Shield, and it produces the same white gummy film in my mouth as Sensodyne did. I tried contacting Crest by email but the page is down.
Reviewed June 11, 2015
I very rarely feel strongly enough about a product, positively or negatively, to write a review on the internet. However, I truly feel that everyone should know how terrible and dangerous Crest Pro Health Clinical Mouthwash is. For background, I used this mouthwash a total of eight times. After the third or fourth use, I noticed that I wasn't tasting food as well. I assumed I had burned my tongue on my morning coffee and kept using the mouthwash. After the fifth or sixth use, I developed a cluster of sores at the base of my gums in the deep pocket in the front of my mouth. I get the occasional canker sore so I wasn't especially alarmed. I rinsed with the mouthwash again that night, hoping that, like every other mouthwash I've used, it would help heal the sores.
I woke up the next morning and the sores were so much worse and completely inflamed. Additionally, my taste buds had gotten worse and I could only taste on the sides of my tongue. Alarmed, I finally looked up the mouthwash and was horrified to read other reviews where people had experienced the same thing. I immediately dumped it down the drain. I am happy to report that after completely discontinuing use and switching to Listerine, my mouth is almost back to normal (two days later).
In response to any rebuttals, YES, I thoroughly rinsed all of the toothpaste out of my mouth before using. My problems were certainly due to manufacturer error/negligence, not user error. Even if someone doesn't rinse out all of their toothpaste, though, the risks should not include damaged taste buds and MULTIPLE PAINFUL ulcers. If this is truly "Clinical" and with regular, appropriate use creates these painful side effects for so many people, Crest or the FDA needs to take this product off the shelves or, rather, leave it in the hands of dental professionals who know how to administer such a harsh product. Currently, it is marketed as safe for everyone and to be used twice daily. That is completely inaccurate and irresponsible, especially when considering how many people have been actually harmed by this product.
Reviewed June 7, 2015
I decided to try something new so I switch toothpaste from Aqua fresh to Crest complete extra whitening. For the first few days things seem to go pretty well, my breath seemed a lot fresher and fresh breath seemed to last longer. One morning as I was brushing as usual while rinsing my mouth out I noticed blood and my mouth tasted like copper. I brushed it off assuming I brushed too hard. Later that afternoon my gums began to itch uncontrollably, then a burning sensation took over my mouth to the point that my gums were bloody red.
I began rinsing my mouth out with warm water and it felt like my mouth was on fire. After plenty of rinsing my mouth seemed to feel a bit better. The next day I notice the same copper taste while brushing and realized it was the toothpaste that was making my mouth feel this way. I immediately discontinued using Crest. It's been 2 days and I can't taste anything, my tongue feels as if it's been burned with hot soup and my gums are still red. They really need to remove this product off the shelf. My daughter also experienced the same issues and also discontinued using this product.
Reviewed June 4, 2015
I've been using Crest for a long time. Began using 3D about a year ago. I have had many sore throats and sore mouth in the last year. Plus sores in my mouth. Been to the doctor to check my throat and mouth. They keep telling me it's an allergy or viral. So I started checking out my allergies, meds, creams and tooth paste. It finally cleared up when I quit using the Crest 3D. Couldn't believe it so I switched to the sensitive and it's gone.
Reviewed May 30, 2015
Thanks a lot, Crest Toothpaste. You made my mouth hurt. Crest was eating up my gum tissue. This product is bad. Don't use it. Now my mouth is so bad... I'm dying because of it and it messed up my teeth where I could not brush. So when I was using Crest the whole time, I did not know it eats up your gum tissue. Crest made me sick.
Reviewed May 27, 2015
I have always used Crest toothpaste but last month purchased 3D White... My lips started peeling, they were sore and nothing seemed to cure it... I couldn't figure it out.. I stopped using lipstick.. They still peeled... We had been eating guacamole and I stopped that, the lips still peeled. Finally this week I read an article about Crest... I switched to plain Colgate.. Finally, my lips are healing... What a painful experience. I am going to the dentist next week, hopefully there are no other side effects. I think Crest really needs to warn the public.. This was a terribly painful experience.
Reviewed May 24, 2015
I changed my toothpaste to Crest 3D White and it has the inside of my mouth in the worst pain, sore tongue burning feeling, white spots on the sides and top of my tongue, that hurts really bad. Only have used the toothpaste for a week and just seen on social media, that a lot of people are having the same reaction I am having after changing toothpaste. Throat is hurting and burning so bad.
Reviewed May 20, 2015
I have been having a major reaction over the last 4 years to something. I have had the $1,000 blood allergy tests and no results. I have moved twice in the past 4 years and have had the same reactions in both my homes... my tongue, my lips, my chin.. Every time different but most times the tongue. Been in the hospital many times. I am 52 with no allergies ever nor any in the family. Last night I brushed my teeth before going to bed for 3 minutes using Crest pro-Health and then rinse 1 minute with Crest pro-health.... I wake up this morning and a reaction again. It is always at night after I brush but not right away.. Could be 15 minutes to several hours.
I have concluded that it could be the Crest pro-health products and have removed them from my home. I will follow up on this.. But after reading the many problems on the Internet and here... I may have finally found my problem. It is a very scary situation and one that I am fed up with.. I am afraid to sleep. I hate taking Benadryl and reactine... I am praying that this is the cause.
Reviewed May 12, 2015
Toothpaste does whiten much teeth but its harsh on teeth. My crown came off and believed it was normal since It's been 10 yrs that I got it. I have no pain there. But now I have non stop pain on the right side of my mouth/teeth. This morning I realized it has to be the toothpaste. I'm also experiencing dry mouth, difficulty swallowing, headaches and lots of tooth pain. My entire family has been using it for 2 weeks. Calling Crest in the morning. I'm very dissatisfied with Crest whitening toothpaste.
Reviewed May 11, 2015
I bought Crest Pro-Health Complete's rinse on 4/29/15 because it is alcohol free. I normally use Listerene's no alcohol mouthwash, but this one was on sale at CVS (buy one, get one 1/2 off). After using it twice a day for a week, I noticed my mouth felt burned, as if I had eaten pizza that was too hot, but I put it down to having eaten some hot food that I'd somehow forgotten about. But after using it for 11 days, I noticed the center of the top of my tongue was dark red (or even black) and felt swollen. I tried scraping the dark color off with a tongue cleaner, but was unable to. After going online, I read how this product produces a chemical burn and this has been a problem since 2008! That's outrageous and this product should not be sold. I returned an unopened bottle to CVS and they refunded my money for both bottles, after I complained about the problem of burning.

Reviewed May 11, 2015
I recently switched from one flavor of Crest 3D White to Radiant Mint. I did so right after a dentist appointment that confirmed I had good oral health. Well, no longer. The inside of my mouth peeled pieces of skin (first thought I had burned it eating hot pizza). Then my lips swelled so far that they began to split open at the corners and inside the bottom lip. (I first thought of possible sun exposure, but the problem continued). Next my gums inflamed and every part of my mouth felt swollen. I also began to feel lightheaded and sick. I became fatigued and my mouth very dry and very painful. Concerned about an allergic reaction, I eliminated anything new to my diet, hydrated more, but continued to use the toothpaste, not connecting the problem to the toothpaste.
My problems persisted and worsened. My sister, a dental hygienist, suggested I stop the toothpaste. I did, and my mouth slowly improved in four days; then tried the toothpaste just once again and had the same severe results reoccur overnight. My conclusion is that this toothpaste causes significant allergic reactions. And by the way, don't just stop using the toothpaste, but throw away the toothbrush you've been using and start over clean. It's been two days now and my symptoms persist but I am hoping for slow improvement since I already know this takes time. This has been frightening because I thought something was really wrong with me. Thank you to everyone who posted and shared their stories. Shame on Crest and P&G for allowing this product to be sold when there have been so many people hurt by this product! Very irresponsible.
Reviewed May 8, 2015
Had to be treated at the nearest emergency hospital for swollen lips and closed air way. Was given multiple medication to reopen my airway. My face is very red and so is neck. My lips have not returned back to normal. The only thing I've done differently is tried this product. I noticed tingling in my lips first then numbness. That night my airway began to close, burning pain through my lungs! This product should be banned effective immediately!
Reviewed May 5, 2015
I started using the Crest Pro health toothpaste and within days I began to get mouth sores and skin tags in my mouth. Within 30 to 45 minute my mouth would taste like plaque and on top of that my lips had begun to split and chap and nothing would help them heal. Later I was told by one of my co-workers the same thing had happen to her and recommend that I stop using that toothpaste. It has been 4 days now since I stop using it and there is a big difference. The sore are healing and my dried and cracked lips are also healing. I truly believe there is something wrong with your tooth paste that really needs to be addressed before something worst happens to someone and would definitely not recommend this toothpaste for a child.
Reviewed May 3, 2015
I started using this Crest 3D White toothpaste and rinse about two months ago. Initially there was tingling and numbness and I just figured this stuff is really working because my teeth were really clean. About a month into this, I noticed erosion of my gum line but I thought it would repair itself but that didn't happen. This morning I was shocked that my lower front teeth are also eroding. I had already made an appointment for the Dentist because of the gum erosion but had to cancel because of schedule conflict. And last week I made another one, and because of this latest discovery, I will not cancel because I want to see can they do damage control before I lose all my teeth.
Reviewed May 2, 2015
So I just purchased the Crest pro health HD tooth paste set and in the second time of using this product, it has somehow managed to make my gums white. I have tried rinsing, pushing, and scrubbing my gums, but they won't go back to the natural color. On top of this problem, my lips are both mildly swollen and my mouth is extremely dry!!!
Reviewed May 1, 2015
Crest HD Prohealth 2 Step Whitening Toothpaste - I purchased this in hope of whiter teeth. After the first time I noticed a pretty dry mouth and lips but just figured it was strong and may cause that. I didn't use it for a couple weeks then tried it again. The result --I now have Burning Mouth Syndrome. I now have a constant metallic taste in my mouth, burning tongue and sometimes even my lips. This has persisted for 4 weeks now. This is a product that should be removed from the shelves. How did this product ever get approved?
Reviewed May 1, 2015
I used Crest Pro Health Clinical Protection for a few days until I started noticing that my tongue was blistering and was very painful. 2 days after not using, blisters are gone, but my skin under my tongue is still painful and feels very thin and stretched. Then I found out that this is actually a rather common complaint with the Pro Health line. The picture speaks for itself. Do not use Crest Pro Health!
Reviewed April 29, 2015
I had always used Colgate toothpaste my whole life, I'm 58. My teeth were getting a bit yellow so thought I would switch to Crest. I noticed my teeth were getting sensitive after a weeks use. I also use a water pic and kept hitting sore spots between my teeth when I used it. Three weeks after using Crest, one of my back molars became sensitive and I went to the Dentist for X-rays and a cleaning and to have it checked. He filed the molar down so it wouldn't hit the upper teeth as much. I mentioned the toothpaste change but they didn't think it could cause this problem. I stopped using Crest and went back to Colgate and the pain seemed to subside.
A week later, we were getting low on Colgate so I again used Crest before going to bed. The next morning my tooth started aching again and got progressively worse over the next few days. I called the Dentist and they X-rayed again, found an infection below the tooth and I had to have it extracted. Now I will need an implant, and with no dental insurance it will cost me thousands! Yesterday I saw a title on MSN about Crest causing gum infections so I searched it today and now I have to wonder; was what happened to me was just a coincidence?
Reviewed April 29, 2015
I started using this toothpaste and shortly thereafter, my tongue started burning, became raw feeling, and overly sensitive. It was as if I had eaten something and scalded my tongue. At first, I could not figure out what was wrong. I went online and started looking for solutions wondering if I had caught something. All the while I kept using Crest 3D White because it never dawned on me that a toothpaste could do this. I was having a hard time eating and enjoying anything. After four weeks, it occurred to me this might be the toothpaste. I quit using it and it has taken a full week for my tongue to begin feeling somewhat better. I would strongly recommend that you not use a toothpaste that can cause this kind of pain and discomfort. How a product like this reaches the market is unimaginable to me. Certainly they must have done test cases and seen certain side effects in those who used it. My advice... stay away!
Reviewed April 29, 2015
After experiencing the same mouth sloughing and chemical burns on my gums and cheeks, I looked at all these reviews of the same symptoms. One review said call Crest and I did. Crest says it's an allergic reaction and is sending me a complete refund for all tubes I still have. I don't think everyone has this problem, some are allergic to the active ingredient. Crest was very nice, they gave me no problem and told me do not use it. So ppl new to Crest pro health, beware - you could be allergic. This is the first time I have ever had a problem with toothpaste irritating my mouth.
Reviewed April 27, 2015
I am 74 years old and Crest Pro Health Mouthwash cause me pain, worry, and great expense. I regularly attend the dentist and after trying a sample, I purchased a bottle. It killed all the good bacteria in my mouth and a prescription did not solve the problem. The dentist was puzzled and sent me to a Maxillofacial/Oral Surgeon who did a biopsy of my tongue and gave me four stitches. She prescribed three forms of medication each day and it finally healed. It was months of misery and my taste buds are still not back to normal. Now almost a year later and 20 pounds lighter, I still cannot taste. This product is dangerous.
Reviewed April 24, 2015
Crest toothpaste with peroxide and baking soda is causing white painful blisters in my mouth as well. I did not connect it to the toothpaste at first but then noticed a pattern. I do not have toothpaste preference so I grab first thing available in the stores. Crest is awful. You must recall this toothpaste since so many people are having issues with it. I was wondering why full tubes of it are always available in the 99 cent store. This product must be taken off the market.
Reviewed April 13, 2015
Never get this toothpaste! I used it and the skin in my mouth started peeling off and bleeding. This is an awful product! DON'T BUY IT!
Reviewed April 8, 2015
I've used Crest at two different times in my life. I have switched to Crest because I am happy with their whitening technology, however both times that I've switch, I have had cavities at the next dental check up. I've also heard similar experiences from friends who have used Crest. I'm not so much annoyed about having dental work done as I am frustrated at the costs of a root canal and fillings. More than likely I will not be using Crest in the future.
Reviewed April 7, 2015
Began using it about a week ago because of the claim to help gingivitis. Had to stop using it because it took away my sense of taste, swollen tongue and burned my lower gums. It also feels like I have something stuck in my gums. Another case of big business getting richer off their lies with no regard to consumers.
Reviewed April 1, 2015
I went to the dentist for a routine cleaning. I have been on my 2nd tube of crest 3 D white toothpaste. The dentist removed around 60-70 Tiny pieces of blue plastic from my teeth and gums. I have used crest my entire life... I will never buy a tube again... how dare this company fool around with my dental health.
Reviewed March 29, 2015
Hello. The Crest tooth paste I use for years does make my teeth tingle and my gums bleed and get sensitive. But I still use it cause it does clean my teeth and I have no cavities. I've used Sensodyne and my gums don't bleed but with crest, they do still.
Reviewed March 28, 2015
I used Crest 3D whitening toothpaste for 5 days. That's when the severe pain in the left side of my mouth started. Wasn't just top or bottom BUT BOTH top and bottom teeth and gums and nerves. This has been going on for almost 3 months. I should sue for pain and suffering! THIS IS THE WORST TOOTHPASTE ON THE MARKET! DON'T PURCHASE THIS CRAP! PAIN PAIN PAIN!
Reviewed March 28, 2015
I experienced skin sloughing off the inside of my mouth and lips, raw tongue, loss of taste, loss of feeling, headaches, breathing problems all from Crest Pro Health. It took me two weeks to figure out if it was my dentist mouthwash or the toothpaste but I stopped the mouthwash and it was the toothpaste. I will never buy Crest anything again.
Reviewed March 24, 2015
I am a dental hygienist for over 20 years. I do not recommend Crest Pro Health paste or Pro Health mouthwash or Scope all made by Procter and Gamble. The active ingredient is cetylpyridinium chloride which is an anti bacterial chemical and it stains teeth brown. My patients have to endure aggressive cleanings to remove the stain and sometimes require several visits for the removal of all the stains. Cetylpyridinium chloride is also in Scope mouthwash and Colgate Total mouthwash.
I personally tried a sample of the Pro Health paste and the tissue inside my mouth sloughed off. I have had many patients experience this also. I recommend Listerine as mouthwash. It contains natural essential oils that are anti bacterial. I do still recommend the ORIGINAL line of Crest paste and personally use the Crest tartar protection paste. Read the labels on the toothpaste and mouthwash you use and remember that CETYLPYRIDINIUM CHLORIDE can cause severe stains on your teeth.
Reviewed March 23, 2015
I have used crest clinical for one day and experienced extremely painful burning on my tongue. The pain has been so intense that I have not been able to sleep for 12 hours after use. I would strongly recommend this product be taken off the shelves before someone else experiences the strong painful burning sensations to the tip and underside of the tongue that this product has caused me to experience.
Reviewed March 19, 2015
I recently bought Crest Pro Health and it has been nothing but trouble for me. After using it the first day, I suffered from a nasty taste in my mouth, my bottom peeling UNCONTROLLABLY, dry mouth, and a white tongue. I don't understand it because I've always brushed my tongue, but after I do it with this product, it makes my tongue white. If you are reading this, DO NOT GET IT.
Reviewed March 16, 2015
One of my front lower teeth has a slightly receding gum. I went online to the American dental association for recommended treatments. I had an appointment with a periodontist in 1 week. I had hoped to repair before appointment. By the time I got to the periodontist he asked what was wrong with my gums. They were all inflamed.
Unfortunately I continued to use pro health by crest. Now all my gum line is loose. I too have the stringy stuff in my mouth. There were little clear bubbles that hardened on my teeth. I thought it was getting the tartar before it formed. Ended up at the doctor for allergic response. It was the toothpaste! All my gums are a mess. Furious! I may lose 3 teeth. Rinsing With baking soda to try settle the gums down. May lose 3 teeth, thanks crest and the American dental association. Pain in my jaw bone. Arrrrgh.
Reviewed March 14, 2015
I decided to use this mouthwash, regardless of the cost because since my last dentist visit I have been mindful of my teeth. Not mindful enough I suppose because I purchased a product that has not been approved by the ADA. But being ignorant of this fact, day one of my use, I used the recommended amount, swished it around my mouth the recommended time and spit out. The first thing I noticed is that it tasted a lot like peroxide with a little flavoring. I thought 'Ok, I've used peroxide in my mouth before' - but peroxide is listed as an inactive ingredient and not an active ingredient. I'm not sure of the difference...
Throughout the day, I tasted the mouthwash regardless of what I ate or drank. The taste was still in my mouth until the moment I went to bed. Some may think this is a good thing, but it made everything I ate or drank taste really bad. The next day, same thing throughout the day, but this time nothing had a taste. The third day is what has lead me to complain. I rinse with the product and immediately it burned. I didn't rinse the recommended time because of the burning sensation. After rinsing, I went to taste something and immediately I felt a severe tingling sensation on the lower sides of my mouth. Thinking this feeling would go away, I took another bite (of my toddler's leftover breakfast) and got the same reaction.
Every time I took a swallow, a drink, or a bite of food, I got this severe tingling sensation on both sides of my mouth. Last night hubby took the family out for dinner and that's when I noticed while eating chips and salsa, the chips were dry, my rice was dry and I wanted to complain about the quality of the food - but the entire time, with each bite I'm getting this tingling sensation. The next thing I noticed was a pressure on my neck and ears. The same place I was experiencing the tingling inside of my mouth was swelling up. My husband said it was a gland. I got extremely nervous and thought it was something serious but I knew that it was the mouth rinse. I googled and found this website and wanted to comment. I experienced the same as one other commenter. I will be calling the number that another commenter left for complaints.
Reviewed March 10, 2015
I started using Crest pro health mouthwash (purple) almost a month ago. I have noticed I can no longer taste anything from the tip of my tongue to the middle and my mouth feels super-dry. Also I had a taste bud I believe it was turn white and get swollen. That went away but the dry mouth and loss of taste is still remaining. I was real worried until I came across this site and to know others are having the same problem eased my mind a little, knowing it's not just me. They should not be still selling this stuff on shelves. I have emailed them but so far no answer back.
Word of advice if you are using this product -- I suggest stopping ASAP. At first use I had burning on my tongue but thought it was normal. I did notice something odd and it was after using the mouthwash. I would have little, purple, stringy stuff on my tongue. And now it looks cracked. I hope this stuff gets pulled real quick.
Reviewed March 9, 2015
When shopping for my regular Crest Pro-Health toothpaste that I've been using for years, I came across this new Crest HD toothpaste product and even though it was a lot more expensive than what I usually pay I thought it might be nice to try something new and a little different. Boy was I WRONG!!! Within 12 hours of using the product one time I had developed an open sore on my gum. I originally thought that maybe it was from something that I ate that could have caused the sore so I continued use for another day and by the afternoon on the second day I had developed severe dizziness.
Unfortunately, I did not come to the realization, that the sore in my mouth and the dizziness that I felt which were getting progressively worse, until after I had used the product for 3 days and come to the conclusion that it was being caused by this new toothpaste product, because it was the only thing in my daily routine that had changed since the symptoms developed. Needless to say I discontinued use of the product immediately and returned it to the store. Within 24-48 hours of discontinuing use of Crest HD the sore in my mouth has completely gone away and the dizziness is starting to subside. I urge the people at Crest to please take a better look at the ingredients they are using in this product. If you are considering purchasing this new Crest product proceed with caution!!
Reviewed March 5, 2015
I used the Crest pro health mouthwash on Monday. It felt weird, but I figured that was just the product working. Sad day, it's now Thursday and I still have not regained the ability to taste anything. Everything I put in my mouth burns my tongue. My lips feel very numb and things just aren't right... Has anyone experienced this and did you ever regain that sense back??? I really need help..
Reviewed March 3, 2015
I started using Crest complete Extra Whitening sometime last summer. I have had problems in the past with sensitivity because of receding gum lines and when my teeth hurt to brush them, assumed it was the same thing, only slacking off and using extra soft toothbrush along with toothpaste for sensitive teeth. The problem progressively got worse. Booked my fall cleaning and the hygienist could not even touch my teeth on the left side and booked me in to see the dentist, who couldn't see anything obvious but figured it was an old filling so booked me in and removed and replaced the filling.
Things still continued to get worse. Eventually gums started bleeding? Never had that before, and started noticing cuts in my gums and went back to dentist thinking it was from where he froze it. Said it was nowhere near where needle was inserted and I had explained it was very sensitive and he did xray to check for abscess, nothing there, told me to keep an eye on it and if continues to get worse come back.
Well it got worse and ended up making another appointment with a different dentist thinking the original didn't know what he was doing. Prior to going I told my mom about my issues and she said she had the same thing happen when she changed toothpaste and the lightbulb went off :), I always used Colgate and for some reason grabbed crest the last time, probably on sale? So I googled it and couldn't believe what I was reading about the plastic beads in most of their toothpaste and all the issues people were having sounded like mine.
I threw out the toothpaste and picked up colgate. My appointment was the next day and with a couple brushings with Colgate had actually helped calm the pain and cuts in my gum. I explained this to the new Dentist and he said that I wasn't the first one who had this issue with Crest toothpaste with plastic beads in it and that he had actually removed it out of peoples gums. I was pissed to say the least, I was also informed my protective layer was worn off and that although gums were red and sore, seemed to be healing. Huge improvement in a week of using colgate but still some sensitivity and funny sensations in teeth, just hope they aren't destroyed. Also wasn't cheap visits either. Please get this stuff off the shelves.
Reviewed Feb. 22, 2015
Last week I started using Crest Pro-Health toothpaste and mouthwash. My family all uses Crest Scope toothpaste, so I never gave it a second thought. The mouthwash burned horribly, despite not even rinsing for the recommended full minute. Anything I ate or drank for a few hours after using the products tasted horrible.
Over the past few days I realized mouth sores developing on my gums and cheeks. I also have pain that I can only liken to hitting your funny bone, which occurs whenever I eat or drink, along with spontaneously through the day, striking my lower jaw near my molars on both sides. I put two and two together and figured it must be the toothpaste and/or mouthwash, but I was hoping maybe it would go away. After reading the other complaints, I realize it won't. I'm calling Crest tomorrow and filing a complaint.
Reviewed Feb. 22, 2015
About a month and a half ago my father purchased Crest toothpaste with baking soda and peroxide along with a bottle of Scope mouthwash from Dollar General. Anyways since using the Crest product I noticed an ugly taste that I can't really explain after brushing and gargling along with slight pain in a few of my teeth, sore gums off and on and bad breath. I didn't think anything of it at first so I kept on using the toothpaste.
After about 2 weeks of using it I lost my sense of taste. This was on my mom's best Jan 19 2015 and I still haven't been able to taste. This has caused me so much grief and anger. I just thought I'd share my experience to those who may be suffering from the same thing. I have no idea How long this will last but in the meantime I switched to organic toothpaste and mouthwash. I hate Crest products, don't use that crap. It's poison.
Reviewed Feb. 16, 2015
I wanted to start taking better care of my teeth and gums. So when I was at the store I compared all the toothpastes on the shelves and decided that Crest Pro-Heath had the best to offer for the money and for what I was looking for. A few minutes after the first use I noticed that I had skin sloughing off in the back of my mouth between my cheek and gums. Not sure if it was the toothpaste, I kept using it. Each time I used it though I kept getting this thin layer of skin sloughing off in the back of my mouth. No pain or burning or swelling as with the other reviews but this isn't normal. I have never had a toothpaste or any thing for that matter, cause my skin inside my mouth to slough off. It's very disturbing that this company expects consumers to continue to use something that does this, and worse, to us.
Reviewed Feb. 11, 2015
I am experiencing swollen gums and stringy lines on the inside of my mouth and swollen tongue after using Crest toothpaste and the Crest mouthwash. I, like many, have used this brand for years and now I am wondering what is going on. I have had my dentist check my mouth over. I am wondering how long will this last and what is this company putting in this product.
Reviewed Feb. 11, 2015
I just came back from my regular dental cleaning and they found in my gums blue plastic bits from Crest Pro Health toothpaste. It was down below where it had to be dug out. Luckily they got it out before it caused any infections.
Reviewed Feb. 5, 2015
I happily used Crest Pro Health toothpaste for about a month before I noticed any symptoms. Initially, it caused painful white sores on the bottom of my tongue and caused my tongue to become extremely swollen. Several days later (with my tongue remaining the same), I experienced difficulty breathing and had to go to the ER. I went to several doctors before an oral surgeon told me to avoid this toothpaste. This is the first time I've ever had problems with a toothpaste!
Reviewed Jan. 30, 2015
Hi there. I wanted to try a new toothpaste for my teeth. Just a couple of day using it, my tongue started burning and turned white. My mouth started getting dry, teeth felt like there was a chemical staining them, my bottom lip started peeling, even the inside of my lip started peeling. I tried rinsing my mouth with water lots of time, but tongue just kept burning. I called Crest 1-800-492-7378. They told me that I was the first to call in and complain. I was surprise. I told them that there were hundreds of complaints online. They told that the people online must call Crest and complain. I filed a complaint at Crest - Crest is investigating. As in writing this, I'm still in a lot of pain. Crest needs to recall product. It's soo dangerous, and painful. I hate Crest!!!!!
Reviewed Jan. 26, 2015
On 01/10/2015 I started to use the Crest 3D White Toothpaste Brand. I had sore throat and dry mouth the next day. On 01/13/2015 a few days after start using the Crest 3d white toothpaste, my neck swelled with ear pain and lightheaded (no fever). From 01/14/2015 to 01/22/2015 I was still using the Crest 3d white toothpaste unaware that this product was the root cause of making me feel sick, difficult to breathe and swallow affecting my performance and almost to the ER.
On 01/22/2015 I started to search online for more information about the Crest 3d white toothpaste since my toothpaste was the only change I have made to my daily routine and I found out that healthy people like me had experience an allergic reaction while using the Crest 3d white toothpaste, so I STOPPED using the Crest 3d white toothpaste. Today 01/25/2015, a few days after I had STOP using the Crest 3D Whitening Toothpaste, I feel little less symptoms.
Reviewed Jan. 25, 2015
I have used Crest as a kid, growing up I never had an issue. I could switch from Crest to Colgate because I really could care less what I used as long as it worked with no problems. Three years ago we had gotten Crest Whitening with Peroxide and Baking Soda. Now I have used Peroxide before in my mouth with cold sores and what not and never had an issue. Well, I started using the Peroxide and Baking Soda toothpaste and started getting white sores in my mouth. First a few, then my whole mouth was just covered. I ended up at the doctors and they put me on a heavy antibiotic thinking maybe it was some odd thing. I didn't think for a second that it might be from my toothpaste and I kept using it. My throat started swelling, I could barely talk, I missed days of work because of the pain and not able to talk, eat, or even feel like moving my mouth.
Two days after the doctor visit the antibiotics weren't doing anything, I had looked up the sores and I saw that it might be an allergic reaction to something. I thought it might be the toothpaste, I called up the doctor and got an oral medication to swish around in my mouth and swallow to get rid of any allergens. I also stopped the toothpaste. A few days later my mouth was back to normal. The swelling went down, the gums stopped hurting (they were swollen and pink and bled easily). So I thought maybe it was the toothpaste. A few days ago my mom opened up a new toothpaste, which happened to be the Crest Whitening with Peroxide and Baking Soda (somehow she had bought another one). I didn't notice and didn't think twice. We both were using it, within a day I had two sores on my lower gum right under my fangs. It hurt to eat and drink.
Mom had the same thing except it was affecting her more so I started taking lysine and put peroxide and a numbing gel on the sores. Two days after I started using it I looked at the toothpaste. I just figured since everyone I worked with and my nieces were coming down with the flu that the sores were just my way of getting the flu. I looked at the toothpaste and realized it was the Crest. I went to the cabinet and pulled out Colgate. Started using that, the next day the sores were completely gone. Now that I am reading other reviews, I will no longer buy Crest. I'll stick with Colgate. I suggest everyone else do the same. I don't know what Crest is doing for their whitening paste but it is riddled with allergens and side effects.
Reviewed Jan. 24, 2015
Finally made the connection today on why my mouth is suddenly dry all the time and it doesn't get better with drinking lots of water. Also feels like my tongue is coated with something. I am two days into Crest Pro-Health usage and the dry mouth and "coated" sensation has been two days as well. Googled "Crest Pro Health" and saw this site. So glad to have the mystery solved. If you're smart enough to read this BEFORE trying the toothpaste, DON'T!
Reviewed Jan. 17, 2015
I have always used Crest toothpaste and never had a problem. So when my tongue and inside of my mouth were in constant pain, with a metallic taste, I never even thought it was from using the Crest toothpaste. After a week of my mouth in such pain and trying to figure out what was causing it, I mentioned it to a friend and they asked if I was maybe using a new toothpaste. I called my wife and sure enough she had bought Crest pro-health. Thank god my wife uses Sensodyne and my kids use Tom's of Maine. I have stopped using it for three days and the pain has lowered. I still have pain and strange taste. The stress and frustration this is causing me is unbelievable.
Reviewed Jan. 17, 2015
I have always used crest toothpaste most of my life with no complaints. I bought the pro-health to try and used it last night for the first time. My mouth and throat felt numb and a little tight and then I noticed more mucous. I also had the white stringy sloughing or mucous. I took an antihistamine because it felt like an allergic reaction and I was afraid my throat would close up. I agree they should take this product off the market especially after reading all the terrible reactions people are having!
Reviewed Jan. 16, 2015
I have used Crest products my whole life. As a child I used Crest. When I met my husband that was his choice of toothpaste as well. I visited a very good friend 2+ years ago and was offered to "try" her toothpaste. I thought the toothpaste tasted great so when I returned home I shared the findings of this toothpaste with my husband and we started using it 2-3 times daily in our oral hygiene routine. My husband is an avid Listerine fan so after he brushed he would rinse vigorously with mouthwash. Me, not so much. Well, fast forward to today and I have incredibly sore swollen gums, have literally LOST TWO TEETH and need to have a 3rd tooth EXTRACTED since I began using this product! It has been a total nightmare! I constantly have mouth pain and am embarrassed to open my mouth and talk to people for fear they will see my teeth are GONE! I am otherwise a healthy 35-year-old wife and mom to three boys.
Reviewed Jan. 15, 2015
I purchased two tubes of Pro Health tooth paste. I noticed that whenever I used this product, the inside of my mouth would have a slimy residue after brushing. I use a different brand at home, and Crest Pro Health after showing at the gym. This residue is only left after using Crest Pro Health. I also have noticed a receding gum line. I cannot say for sure that it's because of the use of this toothpaste, but after visiting this site, this Pro Health toothpaste goes into the garbage. I do not plan to purchase Crest products in the future.
Reviewed Jan. 6, 2015
I must say that I am somewhat relieved to know that other people are having the same negative reaction to Crest Pro Health products as I am. I purchased Pro Health toothpaste for sensitive teeth and after using it for a couple of weeks my lips started to swell up. DO NOT USE THIS PRODUCT! Crest needs to do something about this because CLEARLY the toothpaste is not safe for human consumption.
Reviewed Jan. 5, 2015
Crest 3D Luxe Mouthwash - I am not sure why this stuff is on the shelves after reading the reviews. I used for about a week and have this patch at the back of my mouth that is dry...like there is a patch of thick sandpaper back there. I thought maybe I was getting a cold...but no, it has altered my taste buds too. I hope it goes away. Yuck!
Reviewed Dec. 31, 2014
I recently switched to Crest white 3D trying to whiten my teeth before going to the dentist for a full whitening. After using it for almost 3 weeks I've been experiencing my tongue starting to swell after an hour after eating or drinking anything type of liquids. Today after brushing my teeth and tongue my tongue started to swell so badly that I rushed my boyfriend to get some Benadryl from an all-night Walmart. I'm hoping this helps take the swelling down so I can sleep knowing I'm not going to choke on my own tongue during the night. IF YOU ARE USING THIS PRODUCT AND EXPERIENCING WHAT I AM, STOP USING THIS TOOTHPASTE! I'm going back to the Arm & Hammer brand I was used to in the first place. I'm so angry there isn't a recall on this product! So many people seem to be getting after effects for using it. TIME TO CALL A LAWYER IN THE MORNING!!!
Reviewed Dec. 28, 2014
After always considering Crest a safe product, I bought Crest. My gums are very sore and starting swelling under my tongue and making my lips sore and dry mouth. I'm hoping to hear back from you.
Reviewed Dec. 27, 2014
3 weeks ago switched to Crest Pro health on a Sunday. On Thursday went for check up noticed inflamed neck. By Saturday in pain. Monday went to dentist. Spent 2 hours getting a cleaning!!! My neck, chin, and face were swollen, as I am allergic to latex and plastic. Now still have swollen gums and needs to see gum specialist in the New Year's. Thanks Crest for the great dental health. Had to wash my mouth with Benadryl every 4 hours!
Reviewed Dec. 25, 2014
Just bought 2 pack at target - had not used. My 13 year asked if she could try. Why not..used crest for the past 30 years. My daughter said her throat closed up, could not swallow and hard to breathe. Just got back from emergency room. Said it has been a problem, gave her a shot of benadryl and prednisone. Is it target's lot.. crest should recall!
Reviewed Dec. 20, 2014
I bought Crest Pro Health toothpaste, used it for the first time before I went to bed. After I brushed my teeth I was thinking how horrible the taste was and hoping I would get used to it, but very doubtful, it really has a nasty taste. I watched a lil tv in bed before going to sleep, noticed my mouth seemed extremely dry and drinking water did not help. A few minutes later noticed that my bottom lip was feeling tingly and somewhat numb. I touched my bottom lip and realized it was swelling up. The first thing I thought of was the toothpaste, it was the only thing that was new that I had used. I looked in the mirror and my bottom lip was HUGE! When I opened my mouth my bottom lip was so big it folded over so much that it almost touched my chin. I woke my husband cause I was freaking out a lil. He went and got me some Benadryl, after taking four of them and holding ice to my lip it has went down a little. I guess if there is no improvement by tomorrow I will have to seek medical attention.
I must say, when I found this website and finding out what to expect, it did ease my mind. I won't waste my time by calling Proctor & Gamble since others on this site have called the company and were treated horrible after voicing concerns and bad reactions due to using Crest toothpaste and mouthwash. Guess they want to deal with complaints and bad reactions to their products quickly so they can get back to Facebook or computer games. THANKS FOR YOUR CONCERN PROCTOR & GAMBLE!
Reviewed Dec. 19, 2014
I am freaking out that my toothpaste Crest Outlast with whitening is causing my tongue to be swollen with weird bumps on the side and the inside cheek feels like I bit it. My lips are constantly dry. I have seen an allergist and my regular doctor both can't figure out what is wrong. Cancer has been ruled out. I thought I was allergic to benzoate found in my bubbly carbonated water. Allergists said not possible. He asked me about my toothpaste I said I always used the same Crest. I went online to try to figure out the next type of doctor to see for my painful tongue - ENT - Oral Surgeon - Dentist. I found this link. I looked at my toothpaste and sure enough it was NEW - Crest Outlast with whitening and Crest Outlast mouthwash. I am freaked!!! Just went and bought TOMS.
Reviewed Dec. 10, 2014
I bought the Crest 3D Whitening toothpaste for the first time on 12/5/14. It is now 12/10/14 and my gums are super sore that I can feel the pain when I touch my chin. My lips are swollen with patches on them. And my tongue is extremely sore. Feels like I've been eating hot food/cutting my tongue in which I haven't. I can hardly move my mouth due to the pain. I've iced it and taking pain pills. Never again will I ever used this toothpaste. If these are the side effects, they should take it off the market.
Crest Company Information
- Company Name:
- Crest
- Website:
- crest.com