Crest Toothpaste

Crest Toothpaste

 1.7/5 (983 ratings)
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About Crest Toothpaste

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Page 2 Reviews 10 - 40
Rated with 1 star
Verified Reviewer
Original review: June 9, 2021

I used the enamel toothpaste and the next day the inside of my lips were swollen and sore. I have never had any reaction to any Crest toothpaste. I am so upset. I can't eat anything salty or spicy because I'm in pain.

8 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 22, 2021

Introduced to product sample my recent dental visit and have been an avid Crest product user for very many years. The Gum Detoxify product sample says "Deep Clean" on the small box (24g) and my home size (116g) product says "Gentle Whitening" on the box. The first active ingredient on both products is "Stannous fluoride 0.454%". After using both products during approximate 30 day period I began to notice mouth irritation like a rash/chemical burns in the roof, gums and tongue areas. I ceased use, visited a local Urgent Care facility to obtain symptom documentation & Rx steroid prescription for 4-days and returned back to previous Crest product. Maybe if Gum Detoxify is used on a limited basis? I think more study is required.

15 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: April 27, 2021

Well I normally have no problems with CREST but their charcoal Crest toothpaste has caused my tongue to feel swollen and painful. This is the first time I have tried this particular kind of toothpaste with Crest. I have used their other kinds of toothpaste in the past. I think it is linked to the toothpaste as there is a lot of tongue burning that I feel when using this toothpaste. I have now switched over to a sensitive toothpaste. I have never had a problem with tongue swelling on both sides of the tongue this way. It's so awful that my teeth on the sides of my tongue constantly rub up against my swollen tongue which is how I figured my tongue was swollen in the first place. Then I took my fingers and pinched my tongue where my teeth are touching and felt crazy pain. I think this should be checked into, maybe there is some type of chemical burn happening with their toothpaste? This is dangerous. Please contact CREST. TY! If nobody calls them I may contact them directly.

15 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: April 16, 2021

After about 1 week of using Crest Gum Detoxify I noted that the interior of my mouth was starting to peel from the sides in thin "white" strips leaving my mouth raw and uncomfortable. I also experienced pain in my front teeth, along gum lines. I noted a metallic taste in my mouth shortly after brushing my teeth and my taste buds appeared raised and irritated. In the 2nd week I changed to a brand that is for sensitive teeth and used Dentist recommended mouthwash to alleviate the discomfort. Just to be sure that the Crest Gum Detox was actually affecting me as I first stated, I tried the Gum Detoxify on the 3rd week. After 2nd brushing, my mouth once again peeled, metallic taste returned, tongue was irritated and my teeth in front hurt. I have returned to another toothpaste and started using the treatment mouthwashes again.

19 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 28, 2021

I thought I had coronavirus- nope after 4 days of using Crest 3D whitening I had an awful metallic taste in my mouth. Stopped a week ago and it improved somewhat - I can’t drink any carbonated without creating a nasty taste. Still feel like I have a tongue burn a week later. It’s driving me crazy - I don’t enjoy eating anything. Thankfully I found this site and realized salsa tasted extra hot and the metallic taste with numb tongue. I really hope this eventually goes away. I’m going to call my dentist for suggestions. Really hope my taste buds aren’t permanently damaged. I am so angry there were no warnings - I always considered Crest a safe brand. After seeing these reviews they have to know it can cause issues and have ignored these complaints. Unacceptable.

21 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 12, 2021

I used this toothpaste just a few times and I started noticing pain in my teeth and gums. Now a week or two later the pain is so bad. I could hardly stand it, the pain is spreading. I can't eat on one side of my mouth. Today I rinsed with salt water and I hope that's going to help with the pain. I may end up having to go to the dentist and spend money to try and get this fixed. I have never experienced throbbing pain in my mouth like this.

24 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 18, 2021

Okay. For one: this has been going on for about 2 weeks and I have been losing my mind. I can’t sleep, I can’t eat, I can barely breath without this awful disgusting taste and smell in the back of my throat. I can hardly describe it, but I’ll do my best. It is like a smoky, metallic-y, chemically, sickly sweet acetone taste mixed with breathing in welding fumes. And kind of like breathing in fumes from a perm solution.

I have tried looking into everything. Literally everything. What I’ve been eating, I’m taking no medications, what I’ve been breathing in/smelling/coming in contact with, allergies (I have none), and I have not been able to figure it out. This smell/taste has been so disgustingly terrible that I don’t even want to eat. It makes me sick to my stomach. I have sat and cried multiple times because it has been so overwhelming to have this constant nasty chemical taste and smell in my face 24/7. After looking into everything possible, I went to brush my teeth tonight (after rushing this morning I forgot to brush my teeth and the smell/taste wasn’t so bad today and seemed to be going away) I open this tube of tooth paste and immediately smell it. The same smell that has been living in my face for almost two weeks. So I googled it and I found this page. Other people are talking about this smoky chemical metallic taste and I’m so glad I found out what this is. Oh my god I could scream.

Not only have I experienced this, I have had the sloughing off of my cheek skin and random sore spots including under my tongue and ulcers in between my top gums and cheeks (I have never had ulcers before using this tooth paste). I have been losing my mind over this and I’m so glad I now know what has been causing it. If you see this, please god never use this tooth paste. This has been, by far, the most infuriating, upsetting, disgusting inconvenience to my life that I have yet to experience and I hope it goes away fully. And if you are seeing this, you are probably here trying to find out what’s wrong with you. So here it is. You found it. I’m sorry. It’s your trash tooth paste. This needs to be pulled from shelves.

20 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 2, 2021

I bought Crest Pro Health two weeks ago when my Colgate ran out and I was just switching things up. Immediately after I started using it my tongue would burn and my tastebuds would feel numb. I thought maybe it would go away if I kept using it. After about a week and a half I started noticing canker sores and the insides of my cheeks and lips were red and irritated. I thought maybe I was brushing too hard so I switched to a soft-bristled brush. Two days later and my tongue and cheek/lip tissue is so swollen and sore it hurts for them to even touch my teeth or food. Even doing nothing, my mouth hurts. I finally figured it out when I went to gently try and brush my teeth and the toothpaste touched my skin and burned like hell itself. After some research and finding this thread I am confident it is the toothpaste that has been destroying my mouth. It is headed into the trash and I will be buying my Colgate again ASAP.

28 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Dec. 13, 2020

I have been using Crest Gum Detoxify for about two and a half weeks. I developed painful sensitivity to my front teeth and two dental crowns came off! The first had been in for 7 years and the other less than 1 year. I have had no issues with these until using this toothpaste. Please beware. Do not purchase. This should be a class action lawsuit.

31 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Oct. 25, 2020

In three days of using Crest Prohealth Clinical Mouthwash, I've lost my sense of taste in the front half of my tongue (especially when something is salty), my saliva glands are swollen and very sore on both sides of my face to the point of looking like a chipmunk, opening my mouth is painful, eating/drinking causes intense fire-like sensations in my cheeks (similar to when you eat something really sour) with every bite, and my gums are more sensitive than before.

21 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Oct. 12, 2020

My teen daughter used Crest toothpaste (cinnamon) and had an immediate reaction on her lips and mouth, with her skin turning bright red and burning badly. I thought sh She said that it happens any time she gets it outside of her mouth.

9 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 5, 2020

I wanted to try a mouthwash and saw that one was good for pretty much everything. So after one day and two uses, I developed immediate chemical burns all over my mouth and tongue which hurt so bad it kept me up all night. I hope it heals soon. It hurts.

7 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 8, 2020

I used Crest 3D White because I drink coffee. For months I had a burning mouth. Gums, tongue, roof of mouth & back of throat. I went for a cleaning. She said, "Boy your gums are red. What did you do?" She did not question my toothpaste use. My checkup was fine. No gingivitis or infections. Last month back of my throat looked like it was stained red. What the? My doctor put me on antibiotic as it looked like a bad infection. Of course I panicked it was covid. It barely improved. Then I found this website! I felt sick of my stomach! It had to be that Crest 3D white! I had what everyone else has experienced. I quit. Switched to Tom's & finally after about a week I got rid of the burning feeling. Another wk to clear up my raw throat & gums. I peeled too on one side of my mouth. This product is NOT safe. I'd give it no stars if I could! It chemically burned my mouth no question. It needs pulled!

20 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 7, 2020

I started to use this toothpaste after it was recommended by a friend. It seemed to be doing what I read, foaming, reaching below the gum line, had a nice taste and so I adopted it as my daily dental care. In about 2 weeks I started to experience a burning sensation on my tongue. Initially figured I ate something that burned my mouth, ie, salsa or tomato sauce. I waited for it to go away but it did not so, I had to analyze what new product was I using. Years ago I tried the Colgate Total toothpaste and developed a metallic taste that would not go away. Remembering that, I stopped using the Crest and about 10 days later my mouth was normal, no more fire tongue. What is in this stuff?

26 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 13, 2020

I started using Crest detoxify a couple months ago after getting a sample from my dentist. Thought the extra money spent on this product would help me, but it actually has been the cause to my pain. I have been ruling out many medical conditions that could cause the pain and burning to my mouth, lips, tongue and inside cheeks. I came across all the concerns about the toothpaste and couldn't believe that would be the cause. One day of switching from crest detoxify toothpaste to regular baking soda and the burning pain is already diminishing. Get the detoxify off the shelf! Will report it to my dentist and encourage them to get rid of it too.

39 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: March 28, 2020

I normally do not write reviews. I normally love Crest Toothpaste and have used it for years. But recently I used Crest complete whitening plus scope and have been unable to taste my food unless it is extremely sweet/salty.

21 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 3, 2020

I have been using Crest Pro Health Toothpaste for a little over a month and recently started to realize that everything needed salt. I am not person who uses or likes a lot of salt in my food, but I couldn't taste anything. After eating a few restaurant meals (which are notoriously salty) I thought that they also needed salt. At some point, I realized that I couldn't taste my own tongue and started to suspect it was the toothpaste. I don't have this problem with the Crest Pro Health mouthwash though, just the toothpaste. I have stopped using it and I am slowly starting to get my taste buds back. I don't know what is in this toothpaste but that degree of numbing to the mouth is concerning.

31 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 23, 2020

I used Crest Gum Detoxify only once. It caused the bottom of my gum to recede and instant pain in my gums. I later found out that I had a swollen gland in my mouth, which caused dry mouth (extreme thirst, swollen jaw/teeth feeling gritty, etc.) Please go to the ER/clinic and and get a CT scan. To anyone who can't get to an a doctor\no insurance I suffered for 4 days until I couldn't take it anymore. For relief, I used Aloe Water, ** for the mouth, drinking milk, and coconut oil pulling and painkillers. I also switched to a natural toothpaste. Hopefully this helps someone.

45 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 21, 2020

Received a sample of detoxify from the dentist. At first I really liked the feel on my teeth and gums. After 3 days of using both morning and night, I developed an awful taste in my mouth. So bad it woke me up during the night. It was to the scary point. Trying to figure out what was going on, I decided to brush with my regular Crest with Scope paste on the fourth day. Finally, the metal awful taste mostly disappeared. I decided to look on the Internet for reviews and am finding out I’m not the only one experiencing negative results. I’m going to throw out the sample tube of Detoxify.

29 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 21, 2020

Like many others Crest Detoxify toothpaste made me feel like my tongue and sides of cheeks were on fire. It even made my lips feel strange. I used it for approx 2 weeks and symptoms kept getting worse... back to the old. Ugh.

27 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 20, 2020

I had been using Crest 3D whitening toothpaste for about 6 months. I didn’t really notice anything out of the ordinary until I took a closer look. My gums had started receding and I’m only 18 so me having receding gums can’t be blamed on my age.

13 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 15, 2020

A few days after using Crest Gum Detoxify toothpaste my tongue was white, I developed painful sores, and had an awful metal taste in my mouth. It took almost a week for me to figure out it was the toothpaste. I stopped using it and found relief almost immediately. The metal taste in my mouth stopped completely, the sores healed almost overnight and the white on my tongue is almost gone. I will take it back to Target.

34 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 8, 2020

Unlike others, I did not have symptoms right away that I was aware of. After 2 days of use, my gums started randomly bleeding, extremely scary stuff! Went straight into the trash bin, won't even bother with a refund! Lost a customer for life!

19 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 1, 2020

When I first started using the toothpaste kit it seemed to be working like it said on the packet (that it should start to work in just 3 days). I did see a slight difference but was going to keep using and see if my teeth appear any more whiter however I can’t continue to use both toothpastes as they have burned my inner cheek and the inside of my lips, it has also made the skin of my inner cheeks peel and I seem to get bits of peeled skin falling onto my tongue. And the worst part is that on the inner part of my top lip blisters have formed making doing anything such eating, drinking and brushing teeth quite painful. I really don’t recommend this teeth whitening toothpaste set unless you want the inside of your face to fall off.

18 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 30, 2019

In August of 2018 I tried a tube of Crest Baking Soda & Peroxide Whitening with Tarter Control Toothpaste to help whiten my teeth. After about 3 months I developed a salty, bitter, taste, occasional bumps on and under my tongue, and a slick saliva ooze from the front and around the edges of my tongue, occasional bursts of sweetness from the sides of my tongue. My taste buds were damaged by this product and still to this day, December 2019. Anything that touches my tongue results in the same taste. Hot foods enhance to slick salty ooze. Going on two years, I am still suffering with these symptoms.

My dentist is clueless. My doctor says it could be peroxide burn but doesn't know. An ENT specialist is willing to look at me but probably a waste of time and money. Proctor and Gamble/Crest continued to inform me their products are safe. They may not be fatal, but I disagree with them being safe. I have tried other toothpastes, mouthwashes, home remedies, etc. No change. I wonder if my systems will eventually clear up or is this something I have to live with for the rest of my life. I continue to search for answers. If someone else has a remedy, please post it. I will never use another Crest product ever again.

15 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 29, 2019

This product is absolutely terrible. I only used it for two days and my gums are inflamed and burning. The pain is unreal and I have little blisters on my gum line. I am horrified by this. Crest needs to be held accountable for this product. Today my gums are bleeding and the pain is intense and throbbing.

32 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 12, 2019

I have a dental bridge so thought this product would be good for my teeth and gums. After only 2 days brushing with it, my tongue feels like it has chemical burn. Edges and tip of tongue are red. Floor of my mouth, under my tongue is inflamed with blisters. Top of tongue has a white coating. I quit using it 2 days ago but tongue/mouth is still red, blistered and sore. AWFUL product.

19 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 23, 2019

I started using this product twice a day for about a month. This week was pretty bad..my tongue burns on the top and underneath it, and now my teeth are aching. Of course, I thought I might have mouth cancer until it dawned on me that it could be my toothpaste. I researched the ingredient Stannous Fluoride and found these reviews. I bought some regular toothpaste today, and am throwing the other tube in the garbage.

21 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 21, 2019

I have always practiced good dental hygiene! About six months ago, I began using Crest Detoxify at the suggestion of my dentist. I will no longer. I have disposed of it completely! My experience included large blood blisters that developed on the left side of my cheek alongside the molars; after bursting, healing took a week. Then blisters developed on the right side. I went to my dentists in excruciating pain [the three doctors in the practice were in agreement that they had never seen anything like it.] When a dentist touched my gums new blisters formed immediately.

Blisters also developed on my upper gums where they met my lip. Then on the lower gum/lip line more blisters formed. An appointment was made immediately with a local dental surgeon to review the problem. He worked me into his schedule so he could evaluate the situation. He said he had never seen anything like it. While examining the blisters, they burst. The pain was intense! My mouth has consistently felt like my tongue and mouth tissue have been burned with a hot beverage and my taste has also been affected; soreness continues. Eating is extremely painful.

Today I went to my internist who observed that my gums and inside cheeks are very angry and directed me to use a different toothpaste and to use my finger to "brush" my teeth until my mouth heals and to carefully floss and use my Waterpik on the lowest setting for the shortest time possible. He believes the dentin layer of my teeth has been compromised and was very concerned, prescribing an antibiotic, and recommending that I begin to use Sensodyne toothpaste. It has been a horrible time!

22 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 16, 2019

I thought switching to the coconut oil 3D white would be a better option than regular 3D white. The regular had causes my mouth to taste strange and my gums to peel. After switching it has not gotten worse. My gums have been swollen for 2 weeks and bleed every time I floss or brush. I thought it was possibly good I had been eating but after reading more reviews I see that I’m not the only one. Hopefully when I get a different toothpaste it will go back to normal shortly. I haven’t wanted to eat or drink anything without a straw. My gums are in so much pain one tooth feels like it may fall out. Terrible, terrible choice on my part. I will never use Crest again.

11 people found this review helpful
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Crest Toothpaste Company Information

Company Name:
Crest
Website:
crest.com