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Crest Reviews

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About Crest

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Crest offers a range of oral care products that aim to help maintain healthy teeth and gums, catering to diverse dental care needs. The brand’s toothpaste line features options for cavity protection, sensitivity relief and whitening.

Visit crest.com/en-us
Pros
  • Teeth whitening results
  • Variety of product options available
Cons
  • Causes adverse reactions for some
  • Can lead to gum sensitivity

Crest Reviews

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    Page 5 Reviews 380 - 530
    Verified purchase

    Reviewed Dec. 3, 2014

    I have always used Crest Toothpaste. Recently, I purchased the 3DWhite Crest Radiant Mint toothpaste at Target - 2 tubes. I came back from the dentist today and the hygienist said there was blue particles lodged under my gumline and it was from the Crest Toothpaste. She explained it is a type of plastic called polyethylene that is in the toothpaste and it can get lodged between teeth and under the gumline and cause gingivitis and to stop using it immediately. She said Crest has refused to recall it. She said they took the polyethylene out but will not manufacture the new toothpaste until next year. I thought I was doing something good for my teeth, not horrible.

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    Reviewed Dec. 2, 2014

    Being a healthy and active 20 year old guy suffering from no illnesses my entire life, it was strange when I randomly began having a series of health problems. In the last two months I have gone from healthy and happy to suffering major depression, random acne flare ups all around my mouth and anxiety. I went in to get my blood work tested and my testosterone and zinc levels came back outrageously low and extremely high BPA levels. It was not until I came back from college for vacation that my symptoms began to reside. The acne around my began to subside and I was beginning to feel better. I then went back to school and after the first night all of my symptoms came back. Difficulty breathing and falling asleep. There was only one thing that had changed... My toothpaste.

    I had been using Crest Pro Health and as all of you now know, Crest puts plastic that tears at the linings in your gums. Plastic ingested in large quantities can cause BPA levels to spike which in return can cause low testosterone, low zinc and depression. I have since switched to a natural toothpaste and within a week I feel much better. I can't believe a toothpaste could do this much harm.

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    Reviewed Dec. 1, 2014

    I've used Crest toothpaste for at least 30 plus years but with in the last year or so the toothpaste burns my tongue. I like using Crest but I have had to change to Colgate.

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    Reviewed Nov. 26, 2014

    I am SO grateful that I stumbled across this site!! I cannot believe how many people have complained about Crest products and this is the first I've heard about the dangers of using them. It does explain so much about problems I've been having, without knowing the cause. About 3 months ago, I switched antidepressants from Remeron to Wellbutrin, which I had used for year's without any negative side effects except weight gain. A couple of weeks later, I started noticing that I was having a BIG problem with dry mouth, a horrible taste in my mouth, very sensitive tongue and gums, and worse than all of those was the disgusting goo that was always being produced in my mouth and throat. Some nights I'd get up 3x to either brush my teeth or use (Crest) mouthwash. I'd switched from Colgate to Crest 3D Whitening the same day that I picked up my first bottle of Wellbutrin; I remember getting them both at the same drugstore.

    I asked my Dr if the Wellbutrin could be to blame, and he was doubtful, but said to give it a couple of months for my body to make the switch (between the 2 antidepressants) and if it was still a problem, we'd try something else. My dentist agreed. I'm just getting over a wicked sinus infection, and my tongue and now my throat seem to hurt all the time. So this afternoon I Googled, "Can Crest 3D Cause Dry Mouth" and this was the second link. The first was to the Crest 3D site, where there was nothing at all about possible side effects. The second link was to this site, with over 550 stories just like mine!! I couldn't imagine that something so benign as my toothpaste could be causing all this misery.

    So after reading 50+ of your stories, I decided to go take a closer look at the inside of my mouth. Sure enough, there are white patches under my tongue and on my cheek (inside), my gums have receded a LOT and they are much redder than normal. But the most surprising thing to me is that there are actually cuts on my tongue, and they're oozing blood! My lips are cracked and dry, something I'd attributed to the fact that we just spent 3 weeks on vacation in Denver, Colorado, which is so much drier than Louisiana. I've chucked my toothpaste, mouthwash, and even my toothbrush. I have a New one, and hubby will have to share his toothpaste till I can go shopping. I will NOT be buying any more P&G products if I can help it, and have already started spreading the word to family and friends. As another poster said, shame on Crest AND P&G for keeping these poisons on the shelves. I'd be very happy to throw my hat in the ring with a class action suit. I sure hope my mouth gets back to normal soon, and I wish the same for all on this forum.

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    Reviewed Nov. 16, 2014

    58 health male - Trying to take my dental care up a notch so added everyday flossing and rinsing well with Crest Pro-Health mouth wash for the last few months. This morning while talking to my wife, she commented on how stained my lower teeth were. I went to the mirror and after close inspection (not the usual bleary early morning glance after brushing) I was shocked to see severe staining between my lower teeth. I am embarrassed that my teeth look this bad, especially after the extra effort.

    I got on the internet and found lots of people complaining about Crest tooth product problems. WOW - HOW IRRESPONSIBLE from a company we trust with tooth care. Some of the complaints go back 10 years and their products are still on the market? I will talk to my dentist (scheduling tooth whitening is now on the agenda) and see if this is the probable cause. If so, will report back and post to every other appropriate forum I can find. All Crest products are for sure out of my future!

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    Verified purchase

    Reviewed Nov. 13, 2014

    WARNING: I switched from your basic Crest toothpaste to Crest Pro-Health about four weeks ago (with the goal of improving my oral care). Although my reaction (very dry; extremely irritated flesh inside mouth and all around the gums) soon followed, I did not realize until this morning that I must be having a reaction to the toothpaste. So I searched online and can identify with the problems that others are reporting. The tenderness and burning sensation is very painful; on some days anything (food, drink, candy, breathe mint) irritate my mouth so severely, I can do nothing for relief. I started rinsing with warm salt water and wow, that was a mistake! Unsure of the exact ingredient that is causing the reaction, but apparently there are many others experiencing the same issues. Trashing Crest Pro-Health it today!

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    Reviewed Nov. 3, 2014

    At my job we recently had a wellness fair. There was a local dentist who handed a dental goodie bag with a new sample Crest Pro Health tube of toothpaste, a new soft bristled OralB toothbrush and dental floss. I had used Crest toothpastes before but this particular one caused my gums (bottom right hand side) to become irritated and bleed.

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    Reviewed Oct. 23, 2014

    I've been using Crest for years and have never doubted their products. After using Crest Pro Heath toothpaste, I noticed a bright blue dot above my front tooth. I booked a dentist appt. asap, and she found tons of plastic blue beads above my tooth, and in the gum line along other teeth. If you use this toothpaste, you may want to reconsider.

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    Reviewed Oct. 12, 2014

    26yr male with severe periodontal disease, and bad decay of teeth. Crest was the only toothpaste used.

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    Reviewed Oct. 10, 2014

    I have been using crest pro health for about 6 months now, recently I noticed a black spot on my gum. I did not know what it was and went to my dentist, offered to do a biopsy to find out. I've been read that crest Pro Health toothpaste was causing black spots under the gums because of the plastic beads that are in the teeth. I am now very afraid of what this toothpaste has done to my gums and mouth. I need to speak to someone to see what I can do about the situation or perhaps have it corrected, there is an unsightly black spot right between my teeth on my gums.

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    Sales & Marketing

    Reviewed Oct. 8, 2014

    I care a lot about my teeth and my smile, so of course I'm going to use what everyone says is the best; Crest 3D Whitening Toothpaste. I've only been using it for a month. Before I started using this, I never had any problem with other toothpaste brands. About a week ago, I noticed that my gums were extremely sore. However, I don't brush hard. I only brush in circles and swivels. Not to mention that I use a soft toothbrush. I thought that maybe I was feeling this tenderness from a canker sore coming in or something like that. I didn't think for a second that the toothpaste could be the problem.

    As I was going to bed the same night, my jaw started to hurt and my entire mouth was severely sore and sensitive. I had my wisdom teeth pulled about 6 months ago, so I thought maybe there was a problem but it still didn't make sense. I woke up the next morning and my mouth killed! Extremely red, my cheeks, jaw, and entire area of my gums were swollen and inflamed. Just for the hell of it, I did some research on Crest toothpaste and there isn't one good consumers review of this! Many people out there using this toothpaste are experiencing this awful pain and are suffering major damage to the mouth.

    Crest has an ingredient called polyethylene which is plastic. Plastic that's used to make garbage bags and other products. It's only purpose is to make the paste looks pretty! It's those small blue specks if you look closely. What those little specks do is they get stuck inside the sulcus of your gums, kind of like the cuticle of your fingernails. The sulcus stays there for days, and as those specks sit there it does a lot of damage to your teeth and starts to break down the gum wall!!

    I'm just baffled as to why Crest products are still on the shelves. People don't realize what's in this stuff because of how inspiring the advertisement is! Celebrities are promoting this, it's all over TV, on billboards and signs. Most of us don't take a look at the facts! So after a week of this pain, it hasn't gone away at all. I can barely eat anything, even if I had water in my mouth it stings! I'm very very disappointed in this, all of these reviews are enough evidence to shut this company down. And hopefully the FDA or the EPA will recognize the chemical ingredients that's causing so many people oral damages and diseases.

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    Reviewed Oct. 5, 2014

    Crest Dentifrice With Fluoristat NPN 02034360 130mL - I started using the above-mentioned Crest toothpaste product about two weeks ago. Since using it, I have had a strange taste in my mouth. Also my lips are more watery than they used to be. I used to use another type of Crest toothpaste that used to leave my mouth refreshed, but I cannot find it anymore.

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    Customer Service

    Reviewed Oct. 2, 2014

    For 6 months I have lived in the doctors office and dermatologist office and not one person could ever figure out what was causing my mouth, chin, upper lip, puffy lips, cracked corners on my mouth, red, itchy burning painful did I say Very RED, dry, skin feeling tight, spreading up my nose and more down my chin. I would not go in public when I had a terrible flare up. It was embarrassing. Finally I found the right dermatologist who knew exactly what it was. I was beyond relieved!!! I got some regular old fashion no thrills no frills toothpaste. Now almost a week since my appt., my problem has almost completely gone away. I was so miserable and so very happy to finally have an answer. I will NEVER buy another Crest product ever ever ever again. That breakout was horrible and embarrassing and painful. Thanks Crest for making my wedding day feel like I was hiding my face due to this!

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    Reviewed Sept. 23, 2014

    I have had strong teeth all my life. I started using crest 3D whitening toothpaste in hopes it would help with my tea stained teeth. A few months after I started to uses crest 3D I noticed my teeth were kinda weak and my gums were hanging off my teeth a little but didn't think anything of it. Then outta nowhere I started seeing holes in my teeth. The toothpaste has completely destroyed my mouth. I now have to get 6 teeth pulled and a few fillings as well because this toothpaste has ruined what use to be my perfect smile. I would never recommend this product to even my worst enemy. This pain has become unbearable and is costing me a ton of money. Worst mistake of my life.

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    Reviewed Sept. 23, 2014

    I recently bought Crest Pro Health because my hygienist recommended more fluoride. I have always used Crest toothpaste and never had a problem. I recently purchased Crest Pro Health. Since using this toothpaste, my throat is burning, my tongue is swollen, my mouth is numb, my mouth is really sensitive and I have a bad taste in my mouth. I did not make the connection right away. But the only thing that changed was using a new toothpaste.

    I stopped using Crest Pro Health 3 days ago and I am already noticing that the symptoms are residing. Please take this product off the market. I was thinking I might have throat cancer or something. It was pretty scary. There should be a warning on this product. Luckily I figured it out. I googled about fluoride toothpaste and if it can cause issues and found this website, with hundreds of people experiencing the exact same symptoms. This confirmed what I suspected. Please take this product off the market.

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    Reviewed Sept. 18, 2014

    I bought Crest Pro Care toothpaste recently because it was on sale. After I started using it I began to notice that nothing tasted right - kind of metallic, kind of sour and if what I was eating/drinking had an artificial sweetener in it, the aftertaste was horrible. This weird taste lasted all day long. Also my lips felt tingly and numb like I had used Novocaine. I did not make the connection between the toothpaste and the after effects till one day it just dawned on me that the only thing I had changed was my toothpaste. Next morning I went back to Aim Toothpaste because I had a tube in my travel bag. The aftertaste was much less and about after a week - it was gone. I just went online this morning and I see that there are numerous complaints about the after taste and effects of this toothpaste. Why in the world would they continue to make this product and its partner mouth wash when so many people complain.

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    Reviewed Sept. 17, 2014

    I must say that it whitened my teeth. Or perhaps they look especially white set in the swollen red lips and "mask" of leathery, peeling red skin all around my mouth and now reaching up into my cheek, even now impacting the area around my eye. It has been horrible. Hideously dry and burning, with cracks at either side of my lips. I have bought so many lotions and medicines but nothing worked. Today, I switched to Tom's and it is beginning to subside just a bit. Please Crest, you can see how many people have problems with this product -- either take it off the shelves or include a prominent warning! When I checked the ingredients on the tube it only says "sodium fluoride" as the ACTIVE ingredient. Goodness knows what else is in it.

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    Reviewed Sept. 7, 2014

    I started using Crest Pro Health Toothpaste and stayed with it for two weeks. During that entire time, my lips and the inside of my mouth were sloughing off some disgusting white looking skin. As a rule, I brush a minimum of twice a day and both times daily, the skin would fall off my lips and mouth. I started experiencing some pain in my teeth and they remained sore for the entire two weeks that I used that paste. I complained to P&G and they wrote back saying that it was part of the chemical make up of the toothpaste. It is garbage and in my opinion, not good for your mouth. So buyer beware.

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    Reviewed Sept. 6, 2014

    I started using these Crest products in June 2014. It is now September 2014. It started out wonderful, my mouth felt great & super clean. But by July I noticed my mouth started feeling sensitive. By August my gums started to turn bright red & became sore after brushing. I went to dentist & they noticed that my teeth were wearing down. As a result they thought I was causing stress by grinding my teeth. So I was made a night mouth guard, & was told I could clean it with a soak in either hydrogen peroxide or mouthwash. I used mouthwash & noticed my condition slowly getting worse & worse. Sore gums, sensitive teeth, blistered inner lips sore outer lips. I finally put two & two together & stopped to get different toothpaste & mouthwash.

    I went with Listerine & used immediately upon getting home. And my mouth started to immediately feel better. It's been 6 hours and my gums no longer are sore & are becoming less red, teeth no longer sensitive, lips on the mend. I don't know what is in these Crest products but Listerine killed whatever it couldn't. Perhaps it was some form of bacteria that these products couldn't kill. At any rate it did not give my mouth pro health, but an unhealthy mouth. It seems as if yet again another dangerous product has been released upon the population only to see a commercial down the road "Have you or anyone you know been hurt by this product? You may be entitled to compensation. Contact so & so attorneys." So sad that they keep doing this to us.

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    Reviewed Sept. 5, 2014

    I have used Crest Pro Health Clinical mouthwash and it chemically peeled and damaged the insides of my mouth. My mouth is in pain, and there is white residue (which I think are my burned gums). They also use plastic in their toothpastes.

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    Reviewed Sept. 4, 2014

    Been using Crest Pro-Health for about 4 weeks and have had some pain but did not relate it to this product until today... I've been in terrible pain since 3am when it woke me up. Only the right side and it was top and bottom, I've never felt so much pain in my life. Took 6 Tylenol and 2 Aspirin and 2 Aleve and no relief. Wanted to die. Then I thought what have I changed in my life and the only thing was this toothpaste. Please do not use this product... I have rinsed my mouth out for at least 6 hours and I still have pain but not to the point that I want to die. This does not need to be on the market... Period.

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    Reviewed Sept. 4, 2014

    I've used Crest since I started brushing my baby teeth. I started using Pro Health and my mouth felt like I had dry mouth. I changed toothpaste and everything went back to normal. Very recently, I noticed my gums were sloughing off at the gum line, which I mistook for my teeth feeling dirty... Using a different Crest toothpaste at this point. I just used a sample floss from the dentist and my mouth tasted like I was sucking on battery acid and began burning like it too. My lips began burning and are still numb. I then looked at the little box of floss... Lo and behold, Pro Health. This crap is poison. And now I don't trust any Crest product. 3 decades of brand loyalty. Forget you, Crest.

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    Punctuality & Speed

    Reviewed Aug. 24, 2014

    I have never been in so much pain using the Crest 3D Whitestrip. My first time this morning and hours later I am still in so much pain - it is insane. I thought about going to ER but what would they do? My heart is constantly elevated due to the high flat line of constant pain. I actually have to swallow the bile that comes up from my stomach because the pain is so bad it makes me nauseous. I have used a whitening prescription from my dentist with mouth trays and never experienced any pain. Why, why, why is this on the market??? I have read so many others with pain from this product. $50.00 wasted but I would waste tens of thousands of dollars not to ever have this kind of pain again!!!

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    Reviewed Aug. 23, 2014

    When I came back from the dentist a few weeks ago, I decided to do a better job brushing my teeth. So I spent more time making sure I flossed and took care brushing. I noticed a few things. I started getting spots on my inner lower lip that were molting. As if the skin was peeling. It didn't hurt, just bothersome. Then I noticed the dryness. I started playing with my lip more, wondering why it's so dry. Then I noticed my inner lower lip seemed swollen. I was thinking all sorts of things, possible cancer. So I checked the internet.

    I found that everyone that experienced what I had, used Crest Pro Health. I decided to get another toothpaste. I was so concerned, I stopped using the Crest and was brushing with only the brush until I could get to the store. I bought Toms natural toothpaste. Within a day, I noticed the discomfort started to go away. My lip was returning to normal. It's been three days using the Tom's natural toothpaste and no more dryness. My recommendation, STOP using Crest. I hope I haven't done damage to my mouth.

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    Reviewed Aug. 22, 2014

    About two days ago, I noticed my gums were so sore and I thought I may have eaten something but when I looked on my computer and saw how Crest toothpaste has plastic in it. I started noticing white spots on my gums and when I got up this morning It was hard for me to swallow and it felt like something sticking my mouth so I looked in my mouth and there appeared to be a long white looking tube in my gums and at first I couldn't believe my computer because that's what the dentist gives you, so I threw all those Crest products away and I'd advise nobody to use ANY Crest products.

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    Reviewed Aug. 20, 2014

    Yesterday my mouth got very dry. I was at work and just couldn't get over how dry it was and how I could not get it back to normal. Then my tongue started swelling and got spots on it. It hurts and feels horrible. The change? Using your toothpaste and mouthwash. In the garbage it will go and I will never buy any kind of Crest again. What are you doing to us? What is in this toothpaste? Take this junk off the market.

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    Reviewed Aug. 19, 2014

    I have been using this product for a month now! I have had white spots on my gums, cancer sores, dry mouth and throat, and now my teeth are starting to hurt! I thought something else was going on but after seeing the reviews I am not alone! I am very mad about this! First thing tomorrow I will be going back to Sensodyne toothpaste! I had strep throat last week and I pretty convinced that this caused it since it is and has caused sores in my mouth! This product needs to be off the shelves before it does more damage to anyone else! I thought it was something serious and I am glad I figured it out! I hope the reverse effect happens soon with my old toothpaste! Now 14 days later, I have another sore throat after throwing my old toothbrush out and got a new one! I am so mad that I could scream but what will that do!

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    Reviewed Aug. 16, 2014

    I used Crest Pro-Health Complete rinse for 1.5 weeks after getting my teeth cleaned. I now have a brown spot on my tongue and brown stains on my teeth near my gum lines, between my teeth and in crevices. This product should not be on the market!

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    Reviewed Aug. 12, 2014

    I've been using Crest Luxe Glamorous White Mouthwash for the past 2-3 weeks or so and have been experiencing mouth pain along my gums as well as several painful canker sores. I highly recommend you stay away from this product. I can only imagine how much worse my symptoms would be if I used the toothpaste and mouthwash together.

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    Reviewed Aug. 8, 2014

    I usually use Pro Health, but when I went to Costco this was all they had. I started using it and noticed that I developed a rough white film in my mouth. It went throughout my mouth and down my throat. I went to my dentist for a regular cleaning and the hygienist asked if I had changed toothpastes. She said that they don't warn people of the chemical used in the tartar control toothpaste. My skin was sloughing off and the dentist gave me some strong stuff to try and clear it up. It worked a little. 3 visits later he diagnosed me with Lichen Plantus disease. This disease can cause cancer in the mouth. I am very upset and want to hire a lawyer.

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    Reviewed Aug. 5, 2014

    After using Crest ProHealth for about 3 to 4 days, I developed very painful red patches all over the inside of my mouth, tongue and throat. Burning sensation, very dry mouth, swollen gums and lips. After a few day I was assessed by a physician who was unable to diagnose this problem. He suggested I return if it persisted longer than 10 days or if other symptoms appeared. Since my mouth was too sore to eat or drink anything other than water, I was avoiding brushing my teeth also. That is when I clued in that it may be the new toothpaste I had been using. It was about 4 days later that the ''rash'' seemed to clear up slowly.

    I will never use this toothpaste ever again. I have always used Crest toothpaste and never had a problem until I tried Crest ProHealth toothpaste. This product should be reviewed and taken off the market until problem ingredients are removed. This is very nasty.

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    Reviewed Aug. 4, 2014

    About four months ago, my girlfriend and I were at a 99 CENT STORE AND BOUGHT FOUR tubes of Crest with Baking Soda & Peroxide and Tartar Protection, two of this, and two regular paste. Then about six weeks after use, her and I started comparing different issues that the two of us started experiencing. These issues ranged from extremely painful foot and joint pains, loss of energy, aching all over, muscle pain everywhere and myself I would experience major head pain after climax like my head was about to explode. We both had mouth and jaw pains and we sat down and the only common denominator was this toothpaste so we stopped it about three or so weeks and we gradually started feeling better but our feet still hurt when we get up. We still have some left but we don't want anyone else to experience what we had to endure.

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    Reviewed July 30, 2014

    I contacted Crest about my reaction (described below) to this toxic substance aka "Crest 3D Whitening" and they basically indicated the product is safe to use "as directed". I've been brushing my teeth this way for dozens of years, and never had such a problem. The first day after I used Crest Deluxe 3D, my tongue broke out in painful white blisters, portions of my gums are red and raw, underneath and to the sides of my tongue are swollen, and my tongue feels cut up. It's painful to eat and drink.

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    Reviewed July 29, 2014

    I have been using this toothpaste for about a month. About 2 weeks ago, I went to Urgent Care with a terrible earache. Diagnosis was a sinus infection, given antibiotics and a nasal spray. Followed up with my Primary Care Physician and also my Dentist. Primary Care Physician told me to take Ibuprofen for the pain, and prescribed ear drops. My teeth were extremely sensitive to cold. My Dentist took an X-Ray of the tooth that was bothering me the most, and couldn't find anything wrong. Ear and jaw hurt. The only thing I could think of that I had changed was trying this toothpaste. Stopped using it, and symptoms are improving. Threw the toothpaste out... :(

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    Reviewed July 27, 2014

    I have used Crest Pro Health mouthwash before with no problems but today I bought a bottle and used it and my tongue begins to swell and it set my mouth afire - mostly my tongue. It got so bad that I Could not bear it. I used at 9am and now it is 2:52 a.m. the next day. The next Morning and it still is sore. Had to keep ice in my mouth all day to keep it numb. What happen? The last 2 times I bought the big bottles but this time they were out of big bottles so I got the next size down. I loved it the first 2 times I used it but now I'm scared to use it anymore. I Have the bottle still full and was wondering if maybe it was a bad batch. Should I take back to Walmart or would you like to Me to send it in for testing? I'm confused and scared this will happen again. Any suggestions would be greatly appreciated. I love Pro Health clinical mouthwash But What happen? The pain is excruciating. What can I do to help it and how long will the swelling and burning last? Please help me understand What made this happen.

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    Reviewed July 23, 2014

    I've been using Crest pro health for some time. After brushing the whole inside of my mouth seems to slough off. I ran out and when I got a new tube I picked up a different brand. Did not have sloughing with the other brand. When I was out I picked up Crest pro health again and the sloughing began again. My tongue is irritated and my mouth tender. I was just looking to see if anyone else have had these problems. I have always thought that Crest had the best oral health products but have now decided not to use it again.

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    Reviewed July 22, 2014

    Pro Health Clinical Mouthwash - After a few days of using this product as directed, my gums and jaw are swollen and hurt very much. My tongue is raw with a couple sores. All this makes it very hard to eat. Neck pain and pain near the front of the ear is present too. I don't understand how this can be on the shelf!

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    Reviewed July 18, 2014

    Crest White Strips - Used one strip last night -- #1 for 5 minutes. Felt tingling in lips after use. Woke up this morning and my entire face is red and swollen. Have been taking antihistamines, but nothing is working. Which ingredient is causing this reaction so I will know what to avoid in the future?

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    Reviewed July 16, 2014

    I started using Crest 3d and developed white sores on my gums that would peel off like sludge. My gums turned red and very sensitive. I just quit using the toothpaste today. Does anyone know how long the effects last?

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    Reviewed July 14, 2014

    Been using the Crest Baking Soda and Peroxide toothpaste for about a week and half now and it has been the WORST thing ever. Every time I use it, it burns my gums near the teeth, tongue, and lips. Woke up this morning with a giant cut on my lip from said toothpaste that bleed onto my teeth and made it painful to eat.

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    Reviewed July 13, 2014

    I am experiencing major tongue burning from using crest toothpaste as well. I love spicy food but cannot tolerate it, pop and many other things I enjoy anymore because of the burning tongue. Does anyone know the best toothpaste to use to help me recover from the burning tongue? Something that hopefully doesn't need a prescription. Thank you!

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    Reviewed July 10, 2014

    I have used Crest toothpaste my whole life. Recently I purchased a 3 pack of Crest Pro Health Whitening toothpaste. The very first morning after I used this new toothpaste, I woke up with a white slimy film that I could actually pull out of my mouth. I have now been using this toothpaste for 4 days. I have started taking Benadryl because my mouth is so slimy and my throat is so congested I can hardly swallow. It's like having a severe allergy. Today I got on my phone, started searching Google for answers. I've never had any problems in my mouth.

    This page was the first answered that popped up when I requested a solution. This is terrifying to know that the toothpaste is the only thing I've changed in the last week. I generally use a regular Crest toothpaste and have never encountered this problem. I've noticed overnight that I get the white stringy slimy mucus type thing and during the day I get clear pieces of slimy-like patches that come out of my mouth. As I left today to go on routine errands, I walked into the store and felt lightheaded. I am scared. I will be taking pics and keeping the toothpaste.

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    Punctuality & Speed

    Reviewed July 6, 2014

    About 6 weeks ago, I had a basic cold for a couple of days, during which time I lost my sense of taste and smell, which is not unusual. However, the loss of smell and continued for a couple weeks after that. I went to an Urgent Care, was diagnosed with a sinus infection/allergies and given a Z-Pak. Ten days later, still no better. Called my GP, who gave me a 15-day course of Singulair tablets to try to calm down whatever allergen was causing my symptoms. Still no relief. Husband asked me if it could be my toothpaste. I had just switched to Crest Pro Health at about the same time I got my cold and loss my taste and smell. Will start using another toothpaste and will update.

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    Reviewed July 1, 2014

    I started using Crest Pro-Health Toothpaste, and let me say, I am not impressed!! I cannot stand the nastiness it leaves in my mouth. I recommend you not waste your money on this product.

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    Reviewed June 29, 2014

    Started using Crest Pro Health Gum Protection on Monday. On Thursday, my tongue and lips felt "funny". Friday I was uncomfortable and by Saturday, I had a dry mouth and sores all on the inside of my mouth. I was scared because my tongue and lips were swollen and my throat was closing. Ended up at emergency dental appointment.

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    Reviewed June 26, 2014

    I HAVE BEEN USING CREST PRO HEALTH FOR ABOUT 1 MONTH. I place toothpaste in my mouth and brush my teeth while in the shower, so I may have the toothpaste in my mouth for over a minute. Surely as others have noticed the toothpaste acts like dermabrasion in the inside of my lips and I feel like a scum looseing buildup which is a layer of my flesh peeling away. It is uncomfortable and nasty feeling and I will no longer use this product and it should have a warning stating such. Get real, it should be written on the product that this can happen.

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    Reviewed June 25, 2014

    I started using Crest White Strips and Crest 3D White toothpaste about a month ago before a job interview. While the strips did make my teeth amazingly whiter, the inside of my mouth peeled whenever I used the products. At first, I thought it was just the strips, but I have not used them in a couple of weeks. Now, I realize that my mouth peels after the toothpaste too. Yesterday, there was a white ulcer on the roof of my mouth. I am afraid, and I am going to discontinue this product.

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    Reviewed June 24, 2014

    Used this for about 3 weeks. Didn't imagine it would cause the skin inside my bottom lip seemed to peel ("slough"), but after doing some research, it appears that the culprit is most likely my new toothpaste. Apparently not everyone has this reaction, but it appears to be common enough that maybe there should be more research done before they make it available to the general public?

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    Customer ServiceStaff

    Reviewed June 24, 2014

    They called back Crest Sensitivity people where having lung problems me included but they never said why.

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    Reviewed June 14, 2014

    At night before bedtime, I would brush my teeth with Crest Pro-Health. During my sleep, I could feel a slimy film in my mouth, feels like a hair strand in my mouth and you have to peel if off your gums and that is due to the Crest Pro-Health that I am using. Also, during my sleep and when I wake up in the middle of the night, my mouth is very dry. BELIEVE IT might be due to the Crest Pro-Health that I am using. Has anyone had this problem with Crest Pro-Health, let me know?

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    Reviewed June 12, 2014

    I used the Pro health Crest toothpaste for about 3 weeks and my mouth began to get sores inside of it, canker sores, then the inside of my jaw became sore and tingly and also my tongue was tingly and sore with little blisters all over it. I have stopped using Crest for the past 3 days but I'm not seeing much improvement in my mouth. I am really worried about it. I googled this site and wow I'm shocked, so many other people are saying this product has done the very same thing to them!!! Something needs to be done, as I'm thinking about going to the doctor for help!!

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    Reviewed June 12, 2014

    Twice in the past six months, I've experienced a terrible reaction (I believe from Crest Toothpaste) all over and around my lips. Initially, the corners of my lips just cracked, then I developed small bumps and blisters which seeped. The color (pigment) of my lips changed dramatically, appearing much darker and almost blueish/vein-like. The skin aligning my lips also became irritated, burning, chafed and pink.

    The last experience has lasted over 5 weeks. It gets so bad, that almost anything that comes in contact w/ my lips burns them horribly. Finally getting into a dermatologist tomorrow. For the past 3 days, I finally switched to Tom's natural toothpaste and the irritation seems to be disappearing. While shopping at a pharmacy recently, I encountered yet another person who believed Crest caused her lips to be badly blistered, too.

    I have been monitoring everything I ate/drank, put on my face, lips, etc. and this is the only variable (toothpaste ingredient) that makes sense. I even threw out many lipsticks, etc. It has been a costly, uncomfortable ordeal. If there is a class action - count me in!

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    Reviewed June 12, 2014

    I've been using Crest Luxe 3D Toothpaste for 4 or 5 days now, and either 2 or 3 days in, I woke up with red raw bumps on the inside of my bottom lip. My bottom lip has been burning when I eat different foods, and I could not figure out why. Tonight I looked at my bottom lip closer because even lip balm burns now, it looks like it's burnt. I googled to find out if anyone else had the same experience, and I'm finding it's quite common. Not ok. Really, not ok.

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    Staff

    Reviewed June 12, 2014

    OH MY GOSH. If only I'd known about this awful product before I bought it. Now, weeks later, I have chronic dry mouth and my tongue feels like it's on fire. It has white splotches on it and it appears to have cuts at the tip. I thought I had thrush. AND cancer. Googled all websites about Oral Cancer and tongue cancer. I have two big lines on either side of the inside of my cheeks.

    I spent my hard earned money on a dentist appointment and my dentist had no idea about all the other complaints about Crest Pro Health. His assistant told me, however, and at first I thought she was making it up. I mean who thinks their toothpaste could be causing so many problems, right? I Never thought about it. I have discontinued use and will never use another Crest product, which is sad because I've been brushing with regular Crest my whole life.

    WHY DON'T THEY TAKE THIS PRODUCT OFF THE MARKET? Shame on P & G and DOUBLE SHAME on the FDA. I sure hope I get my taste buds back and this dry mouth goes away. If not I'll be contacting a lawyer.

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    Reviewed June 10, 2014

    I am a loyal user of organic toothpaste I purchase at my local co-op. Yesterday I decided to buy Crest White toothpaste and used it before I went to bed. I couldn't fall into a deep sleep and when I woke from my daze at 3am my throat was so soar and closing up. I have such a stomachache and just feel overall horrible. The only thing I did different yesterday was the toothpaste. I am getting such a horrible reaction in my throat I had to take allergy medicine. Thank goodness I am conscious of what I take into my body daily. Horrible stuff.

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    Reviewed June 6, 2014

    After brushing with this toothpaste for 3, maybe 4 days, my mouth started burning, getting blisters, couldn't eat. Had horrible pain. My lips are beginning to get blisters. My gums have blisters and are blood red, raw. I can't eat much of anything. When I called the number on the tube and they told me that the "paste" was the very last product they would have complaints on. I feel so sorry for the unsuspecting users. This is the most horrible experience. I feel like many of the 500+users that these products should be recalled! You ask if I want an attorney to contact me, yes I do but I feel like nothing will be done.

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    Reviewed May 22, 2014

    I'm only 14 years old, and I was on my way to school at about 7:37 and I was in a rush. I used my mother's toothpaste titled Crest 3D. After using it, I noticed a little glow/shine in my teeth, and then suddenly, my cheeks had a strange irritation, and burn in my mouth. This will be the first and last time I will ever use Crest 3D anything.

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    Reviewed May 22, 2014

    I recently purchased a large tube of Crest Pro-Health whitening toothpaste. I have used it for the last 4 days. After the first day of use (I used it twice-- morning and night), I woke up the next day with swollen lips. The inside of my mouth and gums had several small sores. I didn't associate this with the toothpaste, but thought I might be allergic to something I ate. Now after 4 days of use, the sores are much worse, my lips are huge from swelling, the inside of my mouth feels very dry, regardless of how much water I drink. Thank goodness I found this site. I will stop using Crest Pro-Health immediately.

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    Staff

    Reviewed May 21, 2014

    The first time using this product, I felt a burning on my gums. By the next morning, the inside of my mouth was red. This turned into lots of canker sores! I have had them for a week now. I only used the toothpaste one time and have this awful result. My gums were red. The inside of the mouth all around the lip area are full of sores. :( Not a happy person.

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    Reviewed May 17, 2014

    For two months, I have had dry mouth, dry lips, blistered tongue, sores on the bottom of my tongue. I am a cancer survivor, so I thought it was mouth cancer. After going to doctors, dentist and MD Anderson, no one could figure out my PAIN. I cry at night. It is so bad. Then a friend googled my symptoms and look what came up. She ask me do I use Crest toothpaste? YES... I was at the end of the tube... I can't believe this would cause me this much PAIN. My question is - how long until I get some relief???

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    Reviewed May 16, 2014

    I purchased this 3d whitening at Walmart last month. After 4 days of using I noticed cracks on my tongue and every time I brush my teeth it felt like my mouth is burning but I kept on using because I never thought that it was from Crest 3d. But the next few days it's getting worst. The inside of my left cheek was swelling and it was difficult to eat and it's very painful. My inside lower lip was getting swelling and the skin was peeling off. Ended up to the emergency and lost my insurance credit. I think Crest need to lessen their chemicals that they are using. That was my horrible experience from Crest 3d toothpaste. It was my first and last using Crest. Sensodyne is much better!

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    Reviewed May 12, 2014

    Crest 3D Luxe Whitening Toothpaste Glamor - Day 3 of use, my mouth was suddenly on fire. Quit using it immediately, but too late - I spent that night in the hospital with steroid/Benadryl IV. Lips blown out to absurdity. Eight days later: My top lip is still swollen. The interior of my mouth has been blisters over blisters which broke and reformed and generally kept me in agony... Have lived on Jello & ice cream. Lost weight, but don't recommend the diet. I am FURIOUS with Procter & Gamble. I feel like they know this product is hinky. Nasty stuff, do not use!!

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    Online & App

    Reviewed May 12, 2014

    Crest Pro Health for Life - I started using this toothpaste over a week ago and have noticed a white, slimy film in my mouth. It's awful! I have to keep rinsing, wiping the inside of my mouth to get rid of it! After reading the reviews, I see this is a result of the use of this toothpaste, as I didn't have it before I started using it. I tried to contact Crest at their website, but their 'contact us' page isn't working. Probably too many other people trying to complain too! Shame on you Crest, shame!!!! Pull this product and all others with the same issue!!!!!

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    Reviewed May 10, 2014

    I used the product For 2 days and noticed blood in my mouth after the first day of use. After the second day, the blood was worse and I had a sore on the roof of my mouth. I experienced the numbness in my mouth as I have read in other posts about this product and it is painful to eat and drink. I have discontinued use after day 3.

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    Reviewed May 9, 2014

    I have had blood work numerous times, an MRI, ENT visit, and next was told to go to a Neurologist. I just found this blog!!!! I have not been able to taste food and have burning tongue and it all started right after I started using Crest Pro-Health Mouthwash... I was trying to think of everything I had changed right before it happened and that was one thing. I have gone off of all my medications and this means even my blood pressure and cholesterol pills. I also stopped using the mouthwash... and it's only been a few days and I'm starting to have less pain. What if I had a stroke because I went off of medications trying to figure this out? YES, Why hasn't Crest taken this off the shelf? And how do we start a lawsuit as a group... I will have to pass this along to all the doctors and dentist I have been to trying to find out what's wrong... :( Very disappointed in Crest. What is in it that is causing this?

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    Sales & Marketing

    Reviewed May 8, 2014

    Advertised as having the ability to reduce gum problems and advertised as Clinical protection for gums. I started to use since I had minor recession of the gums. Thought to give this product a fair chance to see if there are any perceived benefits. To make a long story short - I ended up with swollen tongue and sores on the inside of my cheeks. It has made me so sensitive I have had time tolerating hot coffee or spicy food. Was concerned that it could be herpes or another issue. Happy to have an upcoming dental appointment and will get further evaluated. I also have developed a red rash on both sides of my mouth.

    I DID not have these issues till I used the product. I think this can actually harm someone and action needs to be taken. I have no ongoing dental issues and now it is my tongue and inside of my mouth that are constantly burning. I paid $7.00 for this stuff ($3.00 more than my usual paste which I will be returning to using). I am also bothered by the amount of customers affected. Hope no ingredients come from china (that would explain it all). Crest products are not wanted in my home. Used crest all of my life and now??

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    Reviewed May 7, 2014

    I started using Crest Pro-Health Sensitive Toothpaste and afterwards, it makes my mouth slimy. I have to get up to brush again in the middle of the night because it gives me very bad taste in my mouth and bad breath. Do not recommend it, gross!!

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    Customer ServiceStaff

    Reviewed April 21, 2014

    I bought Crest Pro Health Sensitive + Enamel Shield toothpaste and Crest Pro Health Clinical mouth wash to prevent and reverse gingivitis. After 1 day of use (using twice a day like instructed), I noticed stringy white lines in my mouth. After the second day, my gums began to burn, my tongue felt like I had drank a hot drink, and lesions, that looked similar to canker sores, were under my tongue, on my gums, and on the sides of my mouth (covering the length of my teeth all the way around, top and bottom). I also had lots of white stringy skin coming out when I brushed. Under my tongue there was swelling. My gums were swollen. It's hard to swallow, and my face is swollen around my mouth. I have very dry mouth and everything tastes different, or has no taste at all.

    Like many others that have commented on this site, I started thinking there was something horribly wrong with my health. I was in tears to my husband! Of course it is the weekend and I can't call in to my dentist until tomorrow. I called my stepdaughter, because she had worked as a dental hygienist. When I told her my symptoms she immediately wanted to know what toothpaste and mouth wash I was using. When I told her what Crest products, she told me, "Do not use those again," and throw them out! She had had a similar reaction to those products too!

    I am making an appointment to see my dentist in the morning. I will be taking these products to her so she can see exactly what I have used and can warn users of the potential side effects! I am in excruciating pain. I can't eat, and it hurts to drink. Brushing with even child's toothpaste causes a lot of pain. I HAD NO IDEA that Crest products could do this kind of harm! I will try to submit pictures soon.

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    Customer Service

    Reviewed April 13, 2014

    I have used Crest and Colgate sensitivity toothpastes for years without any problems. I tried the Pro Health Crest in February about a week before I had eye surgery. A few days after my eye surgery, my mouth started getting sore, my lips swelled and my chin broke out in a rash. I quit the toothpaste but after a couple days, my mouth was still sore and my lips swollen so I thought it might be one of the meds I was on so I quit taking one of them. My mouth healed after a few more days.

    At that point I wasn't quite sure what caused the allergic reaction. So earlier this week, I tried the Crest Pro Health again. After brushing two times, my mouth started hurting and my lips starting swelling. I stopped the Pro Health and used the new 3D Luxe and when I brushed with that, my mouth felt like it was on fire. After blisters appeared on my chin, my lips swelled more and cracked, my gums swelled and sores opened in my mouth. Needless to say, went to the dentist and prescribed Duke's Magic Mouthwash and told me to stop the Crest products. I have since had to go on a steroid taper to get the swelling down. I also called Crest to let them know. Not big response.

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    Reviewed April 10, 2014

    Went to dentist for regular cleaning, 2/14/2014,. They suggested I use Crest Pro Health to prevent the usual gum issues. I usually don't use the samples they give but I figured why not. I think I used it for about a month but noticed a funny after taste soon after but I figured it was a new brand for me so I would get use to it. What happen was I had dry mouth, a thick line on each cheek of my mouth, tingly cheeks and my mouth felt numb and a sore throat. I felt like my mouth was nasty and a cavity that was just fixed was starting to hurt. I backtracked everything I ate but never thought of it being toothpaste until I googled Crest. I am now using Tom's Maine toothpaste and baking soda but the weird feeling is still there but no dry mouth. How long will it take for CREST symptoms to go away? I used it for about a month.

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    Staff

    Reviewed April 8, 2014

    CREST 3D WHITE LUXE WHITENING RINSE - I purchased this product on Friday and used it for the first time on Saturday night. I noticed it burned right away but didn't think much of it because Listerine always burned when I used it. The burning under my tongue was more intense. When I woke up Sunday morning, the right side of my face was swollen and I had big bubbles under my tongue. I thought that I had an abscess in my lower rear molar. I never had an abscessed tooth before, so I assumed that's what it was. After not sleeping all night because of the pain, I called the dentist first thing Monday morning and got an emergency appointment for 2:00 pm. The dentist found nothing wrong with the tooth, so he cleaned it out and put me on antibiotics. The right side of my face is still in so much pain and the bubbles under my tongue are bigger. I just Google my problem and found that crest is the reason for all this!!!!!

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    Reviewed April 8, 2014

    I have been using Crest 3D toothpaste for about a month. The last two weeks, I have noticed my gums burn, feels like things Are stuck between my gums but nothing is there. And just yesterday noticed dry mouth and dry lips and a sore throat. I'm throwing this junk out. Crest needs to step up and get this pro off the market or someone else needs to. So disappointed!!

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    Reviewed March 31, 2014

    About a month ago, I started using Crest 3D toothpaste. In a matter of minutes, I started having intense burning and irritation, I mean to the point of tears. I just assumed I was brushing too hard. Certainly didn't think it was from a Crest product. I've used Crest ever since I got teeth. Over the course of a few days, the irritation and pain was so bad I could no longer use a toothbrush, so I just used warm water and baking soda. After about a week of this, everything started to get back to normal. When I googled Crest and saw all these complaints, I couldn't believe this product is still on shelves. This problem goes back a long time and it's still available. Just shameful. There must be something consumers can do.

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    Reviewed March 30, 2014

    I've been using Crest Sensitive Enamel Protection toothpaste for years and tried the Pro-Health Clean Mint mouthwash. After a couple weeks, I had problems with pain in various areas of my teeth that gradually got worse. I went thru a 500 ML bottle, then stopped using any kind of mouth wash. After a couple weeks, the pain in my teeth went away. The pain I went thru is the same pain I experienced when I used Crest's whitener toothpaste, just occasionally. I would use it maybe once a day for 3-4 days, and started feeling the same pain in my teeth. So I stopped using that also. It was almost like the whitener and mouthwash were removing the enamel shield the toothpaste was putting on.

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    Reviewed March 24, 2014

    Crest 3D White Luxe toothpaste/mouthwash - Thank goodness for seeing the other reviews. I have been suffering from ulcers on my tongue, redness, soreness, extreme dry mouth, swelling inside my lips, numbness of lips... All acids, salt, spicy foods are painful. Can't get through the night without getting up a few times and swishing some coconut oil in my mouth. Has been going on for over 2 weeks and is getting progressively worse. I thought something was very wrong with me but after realizing the increased pain after brushing my teeth, decided to Google and see if the toothpaste itself could be the culprit. I just started using it a month ago... And sure enough, picture after picture of the same thing from people. I can't believe this stuff could still be on the market. PLEASE GET THIS STUFF RECALLED!.

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    Reviewed March 19, 2014

    After using 1 tube and 2/3 of another tube of Crest 3D White Luxe toothpaste, I am experiencing a dry, burning throat and frothy spit. The froth is forming on the back of my tongue and throat, and the spit tastes acidic. Also, the skin is peeling in big sections from my gums and cheeks inside of my mouth. My gums by two teeth have also receded since using this product. I finally realized that the Crest 3D White Luxe was the culprit. I stopped using this toothpaste a week ago, but I still have the symptoms, and it is very disrupting because of the continuous burning. I am concerned as to how long the effects will continue.

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    Coverage

    Reviewed March 16, 2014

    Well my significant other kicked me to the curb one night (that jackass), and I was all used to using the old Tom's toothpaste--you know the kind that DOESN'T DESTROY YOUR MOUTH AFTER A SINGLE USE. Well anyways, immediately after using it my mouth felt like it was on fire. I gripped the edge of the sink for I felt searing pain throughout my mouth. Of course, I'm used to the old saying "if it burns that means it's working," and I attributed it to either my tired state or something else. In all my life, toothpaste never hurt me so why would it now? After the the pain dulled down a bit (if that's even possible), I looked in the mirror only to notice my geographic-looking tongue as well as it being covered in a yellow substance.

    After a quick Google search, the yellow color is usually attributed to blood. Immediately after I coughed up weird skin things which in retrospect was probably the lining of my throat but I assumed it was my taste buds at the time. Allergic reaction? I don't think so. Although my boyfriend uses it and isn't affected at all. The crazy thing was after I had switched toothpaste my toothbrush continued to hurt the entire area the toothbrush had touched. Here are some pictures that illustrate my current predicament. The first is a current photo, the second is about a month ago and the third is the ulcers that came later with this whole thing. Yippee. Bask in their terrible graphic reality, but yeah I'm seriously interested in a lawsuit of some sort.

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    Reviewed March 5, 2014

    I have used Crest products forever and am generally very, very happy with the results. My complaint is with the above mentioned product. Every time I use this toothpaste, I end up with sloughing epithelial cells for the rest of the day. I would like to know why. Please respond to my concern. Thank you in advance.

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    Staff

    Reviewed Feb. 24, 2014

    I've used Crest toothpaste for what seems like forever. I had been using the regular Crest Tartar Control paste for years, but decided to Switch to Sensodyne because of some sensitivity. My twin daughters had been using the Pro Health Plaque Control, but one of them switched to the Sensodyne with me for the same reason. When I ran out of Sensodyne, I decided to try the Gum Protection formula because we had a free sample. After the first use I also noticed the skin sloughing off with a burning feeling in my mouth. I then tried the Plaque Control and there wasn't any sloughing off with this one, so I continued to use it. I've been using it for over a month now, brushing my tongue every day as well as my teeth.

    Suddenly, one week ago, I developed dry mouth. My lips were dry as well as my tongue. My saliva has decreased and what little I do have is very thick and bubbly. So, like I always do, I turned to the internet and diagnosed myself with Sjogren's Syndrome. I talked with my Dr. and he said he didn't believe what I told him pointed to that disease, so not to worry. But since I'm not on any medications to cause dry mouth, what else could it be? I've continued to use the Plaque Control, not thinking it might be from the toothpaste, when the other day I wondered if maybe it might be the toothpaste, because my dry mouth went from a little dry to extremely dry.

    I tried a free sample of Colgate two days ago, and it seemed like my symptoms were getting a little better during the morning. Then later in the day, the severe dryness returned, so I figured it might not have been the toothpaste. Yesterday, I brushed with the Gum Protection one to give that another try, and I even vigorously brushed my tongue since that seems to be the most dry. I thought maybe the white coating was causing the problem, so I scrubbed the heck out of it. After I brushed, my tongue was on fire, and my mouth was very, very dry. I had to chew some gum to get some saliva in my mouth.

    This morning, I went back to the Plaque Control, but I skipped brushing my tongue because it was still burning. After I brushed my teeth, I went to CVS to buy some glucose test strips, because all I can do is drink water... with no relief and then pee it all out 20 minutes later... so if the doctor is right and it isn't Sjogren's, it must be diabetes. When I went into the store, my mouth was so dry I could hardly even talk. My cheeks, lips and tongue were ALL sticking to my teeth. You can't imagine the look on the cashier's face when she was talking with me!!

    I bought a tube of Sensodyne to start using, in hopes that the symptoms will reverse. I have been an absolute wreck thinking I have some kind of autoimmune disorder because of this dryness. I haven't been able to sleep well because the extreme dryness and sore throat from lack of saliva. I wish I had read these reviews earlier, but at least I have some hope now that my symptoms will go away... I read back to spring of 2013, and I lost count of how many people are/were dealing with the same symptoms as me. Anyway, the glucose test strip was normal, so I know it isn't diabetes related, but I'm still keeping my fingers crossed that it isn't that dreadful autoimmune disease and my life from here on out will be dealing with this terrible dryness of my entire mouth.

    I had read at the top of this page that Crest does NOT respond to these reviews... I wonder why!!!! I'm also planning to throw all of the Crest products away just because of all the bad reviews I've read, even if my symptoms don't improve. Good luck to all of you and I hope all of your symptoms (and mine too) are just a bad memory very soon.

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    Punctuality & SpeedStaff

    Reviewed Feb. 16, 2014

    I thought I was getting gingivitis so I bought Crest Pro Health mouthwash that said it would reverse gingivitis (in the white bottle). I also bought Crest Sensitive toothpaste. After about two days, I lost my sense of taste. I stopped using the mouthwash but continued the toothpaste... It is about a week later and I still have no sense of taste. I was waiting for it to come back after stopping the mouthwash but after reading these, I guess the toothpaste can be affecting it too. Like the above person, I also feel like something is stuck in my tooth... Keep flossing but nothing is there??? How can these products still be sold? I hope that after I stop using the products my taste comes back?? If not I will be contacting a lawyer. There is no warning on the bottle about this!

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    Reviewed Feb. 9, 2014

    Tried this toothpaste and it burned the inside of my mouth badly. Now I have to be careful not to eat anything spicy which I love :( and I'm having to use the grandkids toothpaste.

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    Reviewed Jan. 30, 2014

    After two weeks of sore, red, gums and bleeding, I decided to look up the toothpaste online to see if others were having similar issues. I was shocked to see so many people reporting the same thing. I was always told that my teeth were small due to my gums so I decided to give Crest Pro Health a try. When I noticed the issues I mentioned above, I attributed it to the product above actually working. Well, now it is the second week of the issue and I'm concerned. I contacted my dentist and she said that this should not be happening at all and advised me to stop using the toothpaste and go back to what I using prior to this. I'm going to switch toothpastes tonight to see if that helps. I'll report back my findings in a few days.

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    Reviewed Jan. 23, 2014

    Was suggested by my dentist to get the Crest 3D mouthwash after putting in a crown. Said this would help whiten my teeth to match the crown... I don't use toothpaste much because it's too harsh on my teeth so I would pour a little Crest mouthwash on my toothbrush and brush my teeth then rinse with the Crest mouthwash. Bought this product on 11/14/13, and after two weeks and two bottles later, it was on a Saturday night... my top and bottom lips started to tingle and burn. For two days this went on (was not making the connection to the mouthwash). Then my gums and tongue were really sore, got a blister on my lower lip, that is still not healed, lips extremely chapped. After 5 days and my symptoms getting worse, not going away, I went to the doctor thinking this might be a primary case of oral herpes! Never had Herpes before but googled and same type of symptoms!

    The doctor took a look in my mouth and prescribed oral herpes med. Took that for 14days, symptoms stayed the same... burning, swollen, chapped sore lips, gums, tongue, painful jaw and teeth! Went to Urgent Care and doc there prescribed a different herpes med thinking this would help! Still the same symptoms after 5 days!! Dec 31 stopped taking meds (haven't used Crest mouthwash since the first part of Dec). As of Jan 1st, I have only used water to brush my teeth and rinse. I'm still suffering from burning lips and dry mouth a couple times a week and my lower lip was swollen. Has gone down a bit but not completely. When I eat anything, my lower lip where the skin meets the lip part gets rashy and more swollen and takes a couple of hours to calm down so it looks half way normal.

    Today, after 22 days of nothing but Vaseline and water, my lips are still very sensitive, bottom lip hurts and gets rashy when I eat (very embarrassing at work!) and I get very bad dry mouth and a metallic taste in my mouth after eating! Went to 5 different doctors before someone at work told me about their experience with Crest mouthwash and THEN I put it all together! Going to an ENT in a few days to see what the damage might be! Do Not Use This Product!!!! I can't even rate this stuff...

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    Reliability

    Reviewed Jan. 22, 2014

    I had used Crest ProHealth Mouthwash for only 2 days because I wanted a non alcohol mouthwash. I was lucky to wake up on Monday 1-20-14 at all. My throat and tongue were so swollen I was gagging. I took a benadryl and went to the ER and was treated for severe allergic reaction. I have been on prednisone and benadryl ever since and was give a Epipen. I have seen my Allergist and tomorrow I go see my Ear, Nose and Throat Doctor as the swelling is better but not gone. I have lump in my throat and am still swelling under my chin. I have a small amount of swelling on my tongue as well.

    This mouthwash tried to kill me and there is no warning on the label about this! I am very glad my husband found this website to let me know that I am not alone. I don't understand how this product is still on the market! I am very upset and my Doctor bills are piling up all because of a defective product. I grew up on Crest and now they have lost a customer for life. I have told everyone and they are not using Crest anymore either.

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    Customer Service

    Reviewed Jan. 17, 2014

    Crest Pro-Health Oral Rinse - After 1 rinse, I felt discomfort in my cheek. By the 2nd rinse, my parotid gland swell up. I went to urgent care and was diagnosed with a swollen parotid gland. There was no infection present. I attempted to eat lunch and it consequently was swollen to the size of a lemon! I rinsed at the same time of day both days, had no other medications or food allergies present. I believe it is a direct result of the rinse. I found MANY other exact same cases as mine contributed to this rinse. I called Crest and they were absolutely no help and basically laughed me off. I cannot understand why this product remains on the market.

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    Reviewed Jan. 12, 2014

    I understand this forum is about Crest toothpaste but I recently have had the same problems and symptoms with Crest Pro-Health Complete Clean Mint Fluoride Mouthwash. I bought this as a double-pack, it was Buy One Get One Free, on Wednesday, 1/8/2014. The next day, my tongue was sore. The 2nd day of use, my jawline was so sore that I thought I had something stuck in my gums. My tongue was even sorer by the 2nd day of use. I still had no idea what was causing this so I continued to use the mouthwash. Long-story short, Saturday night I decided to Google this product and see if there were complaints because I realized that I was not having any problems until I started using this product.

    I AM SO GLAD that I found this topic and complaints on this website because everyone is complaining about the same thing with the same side effects. I also found these same complaints on other websites and cannot believe that this product is still on the shelves. Is it going to take someone having a severe life-threatening reaction before a class action lawsuit is filed against this company? Why hasn't the government stepped in yet? Why should I and other people who have trusted Crest for years, suddenly be blindsided with this product that causes you to lose taste of food? What is it going to take to get this product OFF of the shelves?

    And by the way, when I woke up this morning, 1/12/2014, a fever blister had popped up on my upper lip and my tongue is still sore. Every time I eat or drink anything, my tongue burns like crazy. I am an angry mother because I actually gave the FREE bottle to my teenage son. I thank God that he hadn't even opened the bottle and used any of it. As of this morning, I poured both bottles down the drain of my kitchen sink. Maybe it cleaned out the pipes.

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    Installation & Setup

    Reviewed Jan. 11, 2014

    My partner and I bought this toothpaste, and within days I noticed that my gums were feeling really sensitive and I thought I had gotten a bad cavity. It was bad enough that I was getting headaches, and I mentioned to my partner that I was going to make an appointment to see a dentist. It was only then he mentioned that his teeth and gums were really painful too, and we realized it was the toothpaste. We bought another brand of toothpaste, and within 2-3 days, all tooth and gum pain resolved completely for both of us - and we threw the tube of Crest Pro Health in the garbage. Don't waste your money on it!!

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    Reviewed Jan. 9, 2014

    I have been using Crest Pro Health products since I had orthodontics. I don't have the greatest mouth but I don't even have gingivitis and have over 20+ cavities. I have an electric toothbrush and have used over 2 tubes of Crest 3D White and have seen 3 dentists in less than six months since each time they find more cavities than the last one. I brush my teeth, I shouldn't have this many problems. I get sore gums then it goes away. Just recently, I got a gum infection so bad I wanted to rip that tooth out and I've have 2 perfectly fine teeth have enamel just randomly fall out. For someone who takes care of their teeth I shouldn't have 4Gs of dental debt and a root canal! It didn't occur to me until after my dentist visit that my toothpaste is the number one culprit.

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    Reviewed Dec. 29, 2013

    This toothpaste made all my teeth hurt and my jaw as well. I was not sure it was the toothpaste but when I changed toothpaste from Crest to a different brand, the pain went away. This toothpaste should be recalled! I will NEVER use Crest again. I think they are putting an ingredient in that causes tooth problems.

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    Reviewed Dec. 17, 2013

    My teeth have been hurting since I used Crest Pro-Health toothpaste and 3D Crest White Luxe whitening rinse. First I thought it was the rinse. So, I brushed my teeth again with Crest Pro-Health and my teeth hurt even more. This toothpaste needs to be recalled!!! I am trashing both the toothpaste and the mouthwash. This makes me give up all of Crest items! Unbelievable that they would continue to sell it.

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    Reviewed Dec. 7, 2013

    PRODUCTS USED: Crest Whitening toothpaste with baking soda and peroxide; Crest Pro Health mouth rinse (Have tried both the fluoride & non-fluoride versions).

    Symptoms OUTSIDE MOUTH: very swollen, dry, cracked, bleeding lips. Redness & tenderness around outside of mouth. Constant burning sensation and pain.

    Symptoms INSIDE MOUTH: skin inside cheek/gums is peeling and very raw, lots of redness. If I run my finger or tongue along my inside cheek or gum, it pulls off a good amount of dead white skin. Tip of my tongue seems to be cracking and bleeding and there are red dots all over my tongue and inside my mouth. There is a lot of bleeding going on. It was really bad today. When I spit in the sink this morning, it was an obvious brown due to blood (normal toothbrush and I do not brush hard). Nearly the entire day, there is a nasty metallic taste inside my mouth as well which I think is a combination of the Crest and blood.

    This has been happening for the past couple of months and has been progressively getting worse. When I wake up, it feels like I haven't brushed in weeks, even after brushing before going to bed. Today, brushing was extremely painful and there was so much blood in the sink. I decided to do a Google search and see what I could find out about what was happening as a last resort before heading to the dentist.

    I brushed my teeth today and rinsed with Crest mouthwash at around 10:00am. It's 2:49pm now and my mouth is still extremely affected by all the above symptoms - including the pain & nasty taste of a blood/Crest chemical combo. I can't concentrate at work right now because of the pain. I run a small business and I'm worrying what people are thinking about my swollen red lips and mouth when they come in and talk with me. This sucks.

    This sucks. I'm glad I was finally able to make the connection. I can't believe they still sell this crap. It's causing severe damage & pain to many people. I can't even imagine how many people are out there that are going through this and can't make the connection. Understandably, most will not think that the very thing they use to keep their mouths clean and healthy is doing the exact opposite. Get this garbage off the market or at LEAST put some type of warning on the packaging!!! Would love to pursue some sort of compensation for this month of hell my mouth has undergone.

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    Reviewed Dec. 5, 2013

    I started using Crest Pro-Health about a month ago and within a 2-week period I noticed that under my tongue and on the right side of my lower gums were moderately sore and a bit dry feeling. I was thinking that it might have been an allergy to something I ate, even though I've never had an allergy before that I'm aware of, but it progressively got worse to the point that the underside of my tongue felt raw and my entire bottom gums on the inside. It began spreading to my lower lip and this all took place within 72 hours of initially feeling discomfort. I went to my dentist who looked at it, asked if I was using a new toothpaste and put me on a 5-day steroid "Prednisone" which knocked it out quickly.

    My dentist also told me to stop using that toothpaste. After it had cleared up, I told my dentist that I was going to try the toothpaste again just to see if it was the cause and sure enough within 2 days of using it again, I started having the same symptoms and I immediately stopped using it. The next day my mouth was fine because I did not allow it to get as bad as the first time when I wasn't sure what was happening. Something is seriously wrong with this toothpaste. I have used Crest products all my life, I'm 49, and never had any problems. I will be notifying my dentist and letting everyone know Not to use this product.

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    Reviewed Dec. 5, 2013

    I was using Crest 3d whitening toothpaste about a month... While on vacation I noticed tongue swelling & tingling. I thought I had some sensitivity to shellfish... but not the case. I developed sores on the tip of my tongue, lips & cheeks. My tongue tip seems to be burning constantly. Besides being annoying it is rather painful. My husband told me I only started complaint since I started using the paste. After reading reviews...it probably is the paste which I have discontinued. I will repost to give the outcome.

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    Reviewed Nov. 29, 2013

    Last February, my husband and I went to a new dentist and she recommended we try Crest Pro Health toothpaste and mouthwash. She gave a sample of the toothpaste and my husband and I went out and bought a large tube and a large two pack of mouthwash in bulk at Sam's Club. After the first use of the products, we noticed that our mouths were peeling from the insides and had a horrible taste when we would eat anything. It was absolutely horrible, but we never really thought about it being the Crest products and maybe something spicy we had eaten. We continued to use these products and a couple of months later, the corners of my mouth started to crack really bad. It didn't matter what I used on them, I couldn't get them to stop cracking. Again, I never put two and two together and kept using the Pro Health products.

    About another month went by and I felt like the lymph nodes in my neck were swollen. I thought I was getting sick, so I waited it out and I started to feel like my tongue was swelling. I went to the doctor and she said I was having an allergic reaction to something and I had to have a round of steroid shots and EXPENSIVE antibiotics! That made me feel a little better, but the swelling feeling never left. About a week after that, I noticed that in between my teeth started looking stained brown. I looked in my husband's mouth and his teeth were starting to look the same. I didn't know what was going on, so rushed out to buy Crest 3D White Glamorous White toothpaste and mouthwash. I started using those and the swollen lymph nodes and and tongue started feeling better, but I was getting sore spots on my tongue, kind of like what you get if you accidentally bite your tongue or cheek.

    After using the complete tube and bottle of the Glamorous White, I finally looked up the reviews and figured out it was the toothpaste and mouthwash. I went and got some Tom's of Maine fluoride free toothpaste and it was almost instantly that all the mouth problems from the last 6 months disappeared and when I went to a new dentist this Friday, he said, "Tell everyone you know to stay FAR AWAY from Crest products." The last three days, I used the Crest toothpaste because I had misplaced my Tom's when we were on a trip and guess whose tongue is swollen and who has mouth sores? That's right, three days of use and my mouth is all tore up again. Please stay far away from their products! They will make you miserable!

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    Reviewed Nov. 29, 2013

    After using Crest Pro Health toothpaste, the tip of my tongue is numb and inflamed, my lips are swollen and the inside of my mouth is peeling. I still have these symptoms a month after I quit using the toothpaste.

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    Reviewed Nov. 15, 2013

    I am a Crest toothpaste lover; however, just used Crest Pro Health clinical, possibly should be called chemical.. Ha ha. But really it's so bad, after one use, slight difference, after second use. My pain in my mouth is unbearable. I walk around all day drooling, or holding my mouth, nothing helps. It's a burning sensation so bad, where there are blisters. I can't really eat or drink much either and am worried about my health on this part. I have tons of medical issues I have recently beaten, back injury, stomach ulcers, ovarian cysts, now this.

    I'm truly so sad it's yet again another thing. I can't sleep. And I can barely get up in the am. As I have a three-yr-old daughter, this is very hard. I'm not really sure how much our dental costs but I know I may not be able to afford a check up. But wow, it really hurts so so bad. I can't Even brush my teeth, so now I'm sure my mouth will get worse. Please help. I don't know how to fix this. Again, Crest Vivid White, avid user no complaints, just the clinical mouth wash. Stay away...

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    Customer Service

    Reviewed Nov. 14, 2013

    For the past eleven months, I have had a severe facial rash, blisters on my cheeks, neck and chest along with a swollen face. I have been to my Doctor, he has put me on Prednisone 4 times. No answers. Went to an allergist and was tested for everything possible. No allergies found. Ended up in the emergency room on August 17th in anaphylactic shock, unable to breathe, minutes away from being intubated. Treated for unknown severe allergic reaction and back on steroids. Went to a dermatologist and even had a biopsy. Thousands and thousands of dollars spent without an answer.

    Went to a second dermatologist and he told me to stop using my toothpaste. I did and I was cured. Immediately no more rash, swelling or blisters. I lost almost a year of my life over toothpaste, not just any toothpaste, Crest. I have been using Crest my entire life, so never thought it could cause such a reaction, especially to the outside of my face. I could have died over Crest Toothpaste. Whatever changes they have made over the years for plaque, whitening, tartar, sensitivity, etc., was toxic to my body, and after reading other stories, I may be the extreme, but I'm certainly not the only one. Angry is an understatement.

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    Reviewed Nov. 7, 2013

    After using the toothpaste for about 6-8 weeks, I realized my tongue felt like it had been burned and the inside of my mouth was sensitive to touch. My teeth resting against my lips was uncomfortable and would leave a impression similar to the feeling I had when I was wearing braces. It felt like the top layer of the skin on my lips had been removed and were extremely dry. It hurt to talk for long periods of time. My eating habits had not changed so I knew it had to be the toothpaste. I will NEVER buy Crest toothpaste again.

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    Staff

    Reviewed Nov. 3, 2013

    My dentist recommended Crest Pro Health toothpaste and mouthwash. I started using the toothpaste right away, and first discovered a strong burning sensation in my mouth while using it. I ignored it, thinking my mouth was not yet used to it. Sometime later, I noticed my mouth started to feel swollen and my lips were puffy. I first thought it might be from the peanuts I had eaten earlier, and maybe I was developing an allergy? Nope. I do not have a peanut allergy. I continued to use the toothpaste and still experienced the strong burning sensation... now accompanied by cracks on the sides of my mouth.

    My daughter was out of her toothpaste one night so I let her use mine... She started crying, saying it was hurting... I then realized it was not just me and searched Google to read the customer reviews. Folks, there is obviously something in this product that cannot be good for our mouths... My tongue is still on fire as I type this... I have never had issues with my oral health!! New tube of Crest Pro Health now going into the trash!!!!!

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    Reviewed Oct. 29, 2013

    I have been using the Crest Pro Health for a while (a long while) I would get canker sores ocassionally. I thought it was due to stress. Then several months ago, I started losing my sense of taste. I thought it was because I needed magnesium. So I started taking magnesium supplements. My taste sensations came back some but not completely. Then a couple of months ago, I got more canker sores on my tongue and they would not go away no matter what I did. So out of desperation, I started using my grandson's anti-cavity toothpaste. Guess what? My tongue isn't sore for the first time in two months!! NO MORE CREST 3D PRO HEALTH!!

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    Reviewed Oct. 28, 2013

    I began using this product because the doctor gave us samples. Shortly thereafter, I began having severe problems with sores on and under my tongue. I had swollen bumps on the sides and back of my tongue. I went to 5 doctors including an ENT and had expensive tests trying to figure it out. It was so painful I could barely talk. It Interfered with my work. I talk for a living with clients. Finally my hygienist recommended I stop this toothpaste. Within days, the sores disappeared and I have had no recurrences. Obviously it is the toothpaste since that is the only change I made. It took 6-8 months and thousands of dollars. I want my money back for the doctor bills!

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    Reviewed Oct. 21, 2013

    When I first used this toothpaste, I was so impressed that I ran out and bought 8 tubes of it when it went on sale. Over time, I noticed that the lining inside my mouth and cheeks were shriveling up and sloughing off in sheets. I thought I had cancer or something. I would rack my brains trying to figure out what could bring this on. Then my tongue would feel numb if I brushed for a long time. Now that's a frightening sensation, to feel as though your tongue is somehow going to shrivel up and fall out. I would rinse for 5 minutes, frantically, holding the water in my mouth for a minute to stop the shriveling up sensation on my tongue. I finally said to myself, "it's not me, it's got to be the toothpaste." I'm so glad I found this site/forum. At least I know I'm not going nuts. I still have 3 tubes left. I hope the damage isn't permanent or can cause cancer down the line. Do I have any recourse?

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    Reviewed Oct. 20, 2013

    I was using Crest 3D White and Pro-Health toothpastes. First my mouth became strangely dry. Then I started getting sores inside my mouth. Finally my lips started swelling, like an allergy. It took me awhile to connect this to the toothpaste since I've never had a reaction to toothpaste before, but I finally did. I switched to plain baking soda for brushing and experienced immediate improvement. My mouth feels so much better! Something is very wrong with either or both of these toothpastes.

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    Reviewed Oct. 8, 2013

    I started using this toothpaste about a month ago, and food started to taste bad, but I didn't make the connection. After about a week, I developed chapped and swollen lips, which continue. Not from any of the usual causes of such - not dehydrated, not dry air, etc. I'm quitting today, thanks for the clue!

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    Reviewed Oct. 7, 2013

    About 5-7 days after starting the use of this toothpaste, I noticed my gums getting red and sensitive. I did not attribute it to the use of the Crest 3D White so continued to use the toothpaste. The redness and sensitivity worsened. Stopped using the Crest 3D White and went back to simple 'toothpaste'. The redness and sensitivity have begun to subside. Must be something in the formula that is too strong for me. Noticed other entries where people have experienced the same problem or worse. Bye bye Crest 3D WHITE...

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    Reviewed Oct. 2, 2013

    My daughter was the first one to try the toothpaste whilst visiting a friend. She has complained that the skin in her mouth has peeled and parts of her gums flake off.

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    Reviewed Sept. 30, 2013

    I am an 18-year-old girl. I started using the 3D Crest Whitening toothpaste and have been using it for about a year now and tonight, I noticed that one of my bottom front tooth is rotting. This has never happened before until this toothpaste. I have always had healthy teeth.

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    Reviewed Sept. 29, 2013

    I was experiencing daily peeling of the inside of my mouth and sometimes my lips. I found online the cause was most likely the toothpaste (Crest Pro Health) that I had been using for about a month. The peeling started maybe two weeks ago. I have not used it for two days and my mouth has not peeled yet. I also saw on this site people experienced pain and I recall feeling pain and wondering if I had a cavity. We have bought a Costco size pack of this. :( Wondering if this is the reason my kids have had so many canker sores? Why would a company keep a product on the market that has so many complaints (over 400 so far).

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    Reviewed Sept. 26, 2013

    Both my wife and I use Crest Pro-Health toothpaste, and both are having the same symptoms. Flaking off of the skin inside out mouths, loss of taste, swollen gums, lips and platelet. After switching to another brand, the symptoms went away. Something is wrong here.

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    Reviewed Sept. 13, 2013

    I picked up a tube of Crest Pro-Health healthy fresh cool peppermint. I noticed that after about 10-15 minutes, I had a funny/strange feeling on my gums... I ran my finger around my gum area and pulled out a "stringy white film"... It DID not occur to me until I was about 3/4 finished with the tube that it could be the toothpaste itself causing this reaction... so I switched back and forth between Crest Pro Health and Aquafresh and sure enough, the reaction only occurred with the Crest... I also use the Pro Health rinse with no problems... I have seen some reviews here that has stated this is normal, but I have my doubts about that...

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    Staff

    Reviewed Sept. 13, 2013

    About 5 weeks ago I started using the new Crest 3d Luxe toothpaste. Within a few days of using it, I started losing my voice... not realizing that it was the toothpaste, I kept using it. In 2 weeks, I had no voice at all and started developing a raw severely sore throat and noticed my tongue was turning white with these angry red spots on it. Went to my pharmacist and he advised me to gargle with salt water, and use throat lozenges. A week later, my lips had started developing blisters on the inside as well as all around my tongue. Another week goes by and I’m on vacation and I couldn’t eat because the food made my mouth feel worse and burned my throat going down.

    On the last day of vacation, I realized the only thing I did different was the toothpaste. I stopped using it… 5 days later, my mouth is better - no more sore throat and finally people can actually hear what I’m saying... but the voice is not back to normal and my tongue is 90% better. I contacted Crest and they are sending me... get this… a coupon for a free Crest product of my choice… No thanks, Crest. I think I’ll pass on that one... Just can’t believe that so many people are having the same problem as myself and nothing is being done about it.

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    Reviewed Sept. 7, 2013

    I've been using Crest 3D White Vivid Toothpaste for about 3 months. While I like how it keeps my teeth whiter, in spite of drinking 1 iced tea a day, I've noticed over time my taste buds have lost a lot of sensitivity. Since I'm a chef, this side effect isn't ideal. I might have to discontinue using it. I need to taste food...

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    Price

    Reviewed Sept. 7, 2013

    This is quite similar and after this week, I am switching to Tom's of Maine non-flouride toothpaste. It is not just Crest but the majority of flouride toothpastes that will cause you severe pain. Not for everyone obviously but in the absence of any other problems, logic would suggest that your toothpaste is the "root" cause and not to sound like a crazy person as I'm sure you all might think I am for saying this but how much money do you think the dental industry makes on creating problems and then simply fixing them even if that means drilling and selling more product? The ADA (American Dental Association) no longer approves the use of flouride as a means of taking care one's teeth and reasonably so. Evidence shows that flouride has zero to negative benefits and speaking from personal experience my gums are ravaged. They bleed to hardy to get fillings done and the more I brush the worst they get. This is, in my strange opinion, why dentists recommend it or other toothpastes like it. P.S. My last visit cost me upwards of 700 dollars. Do not use, do not consume, respect ditch the garbage. Tom's of Maine costs five bucks but it's worth it...

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    Reviewed Sept. 5, 2013

    It burned like crazy. Afterwards my gums were like raw meat and still are. I didn't think the gel was the cause and when I used it again, I have so much pain. I first thought that it was coming from my ear, but when I brushed my teeth again it caused the pain to get worse. I even went to the doctor thinking it might be sinus or ear infection. My mouth is hurting so bad my gums are sore to touch. So hot and cold sensitive that I can't hardly drink or eat anything. I just want to know what to do to make this pain go away.

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    Reviewed Sept. 3, 2013

    To everyone discussing skin peeling, folks, this is the best toothpaste one could use. As we use exfoliation for our face & skin to remove dead skin cells, this toothpaste & rinse is exfoliating the dead skin cells in your mouth, as well as disinfecting and killing germs. Notice how your breath stays fresh for 24 hrs even after eating & drinking. Allow the paste and rinse to keep exfoliating for a few days, (as an alpha-hydroxy on your skin) - the toothpaste is doing its job - and well. As skin initially peels with an alpha-hydroxy, your mouth is initially peeling with the Crest ingredients. My breath has never been fresher and mouth healthier.

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    Reviewed Sept. 1, 2013

    I have been using Crest pro health whitening gel for at least 2 weeks now. I am someone who brushes at least 2x a day and flosses at least 1x per day. I thought one day the pain I was having meant that I needed a root canal or my lupus was acting up in a new way! It hurts severely on the top left and left bottom gums, and teeth. Not one specific tooth, just the whole left side. It comes and goes. I was telling my sister about it today and she asked me about the toothpaste I use. (She just went through this last few weeks herself!) I remembered I just bought this pro health! Looks like back to the Crest anti cavity as is made in America! I just cannot believe toothpaste could be the cause of such severe pain!

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    Reviewed Aug. 19, 2013

    After using the toothpaste with tartar control plus whitening, I noticed a funny taste and film on my tongue. Food didn't taste good, and my tongue burned and felt tingly, almost as if the back of it were swollen. This continued for several days. The toothpaste was the only thing new I have introduced in that time. I have discontinued using it in the past 3 days, but my tongue is not getting any better. It feels like there are sore on the sides and like I have burns from hot food all over my mouth. I just want it to go away. I can't even eat and enjoy food. Wondering what I can take to alleviate this annoying and uncomfortable taste and feeling.

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    Reviewed Aug. 18, 2013

    I work at a place where we get products from dental manufacturers and 9 months ago, I started using this toothpaste and mouth wash. Huge mistake! It first started with the side of my tongue and now has moved to whole tongue gums and lips and it burns and tingles. So uncomfortable to where it's been hard for me to work and all I want to do is go to sleep and not feel this pain which it has been hard to sleep. I've been to the dentist, hospital and Dr. complaining. They ran test and even had a spinal tap, and told me it was severe anxiety. Finally after talking to someone at my job who started having similar symptoms, she told me to throw the stuff away! She also said her dentist was the one that told her about it. Why are they selling this stuff? I just stopped using it 2 days ago and I'm still in pain. I also can't taste. I hope this feeling goes away.

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    Coverage

    Reviewed Aug. 13, 2013

    So, you'll never guess what. I was at a friend's house, spending the night and right before we went to bed we brushed our teeth with the 3D White product... The next day my mouth is a little sore... Here I am 6 days later...can't even open my mouth. It's lined and covered in ulcers. Sometimes the ulcer in the back of my mouth will ooze and bleed ;) Sometimes the pain is so unbearable, I would sit there crying for hours. So, CREST YOU SHOULD REALLY THINK ABOUT QUITTING. You guys suck. Sorry, but I used it ONCE and I got this?? So much for that.

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    Reviewed Aug. 10, 2013

    I have used this for a week now. I have a few cavities and I am working to go to the dentist. This tooth paste made my mouth like everyone is talking about. Swollen lips, skin slogging off all over the inside of my mouth, and it hurts like crazy with little sore.

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    Reviewed Aug. 9, 2013

    I started using Crest Pro-Health Clinical rinse last week, due to its claims to help with fighting gingivitis. The first time I used it, my mouth burned a bit, but I thought that was because it was working (although the fact that it's opaque white when spit out was suspicious). Later I noticed a stringy white film near my gums which began bleeding a lot, and my teeth hurt along the gum line. Then my tongue became numb and I couldn't really taste anything; a molar that I was already having problems with started feeling loose.

    I googled my symptoms and this was one of the first sites that came up. My toothpaste (A&H Baking Soda) helped a little bit. After the second occurrence of this I guessed that it was the mouthwash, stopped using it and while there is still a slight burning sensation, the other symptoms have all but vanished. This has not happened with any other mouthwash I have ever used (ACT, Biotene, Listerine, etc). I can't believe this stuff is still on the shelves with all the complaints I'm finding.

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    Reviewed Aug. 6, 2013

    I used Crest Pro-Health Mouthwash for the first time on Wednesday. Continued use on Thursday and Friday. On Thursday, I couldn't taste my food. On Friday at lunch, I started feeling a small painful/tingly sensation on my tongue, and had to place food carefully on my tongue. I didn't make the connection and continued to use the mouthwash on Friday night. By Saturday morning, my tongue felt like it had been burnt, but I could still speak and eat properly, just had to avoid placing food on that area of my tongue. By Saturday night, I could barely put anything in my mouth without severe pain. My tongue (mostly on the tip and around the sides) had several raised little red bumps that hurt. It felt like hundreds of canker sores all over! I also had a dry mouth feeling and metallic taste. My tongue also had a white coating all over. However, Saturday night I could still talk with slight pain.

    That night, I googled it, which led me to this site and connected all the dots. On Sunday morning until now (it's Tuesday afternoon as I write), it hurt to talk - so much so that I don't unless it's to break up a fight between my 2- and 4-year-old! It makes going to work very difficult as it pains to speak. Any contact my tongue has with the top of my mouth is extremely painful. This has also ruined my long weekend vacation as it was difficult not being able to speak while on vacation, nor enjoy any of the food at the restaurants.

    Today, on Tuesday, I went to a walk-in clinic, and the doctor told me there was nothing he could do for me. He advised me to stop using even toothpaste, to brush my teeth with water, and coat my tongue with Vaseline. He advised it should heal in 7 to 10 days. It's been 4 days now of severe pain. I can report the pain is not getting worse (but I don't think it could), but not significantly improving. I am drinking out of a straw, and eating milkshakes / yogurt drinks to satisfy my hunger.

    AVOID CREST PRO-HEALTH. There is something in this line that reacts to your tongue/gums. This is more painful than giving birth without an epidural and I've done that twice!

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    Reviewed Aug. 5, 2013

    Crest 3D Whitening Toothpaste - I've been using this product for a few weeks, and I was really impressed with the whitening at first. However, I've noticed the skin in my mouth literally peeling off in layers and stings after using the product. I never really thought to link this problem to the new toothpaste, but all of a sudden it hit me and decided to go online to see if others were having the same issue (and to make sure I wasn't crazy). I am extremely disappointed and horrified to find that this product is being distributed when it is giving blatant chemical burns to the inside of people's mouths. I haven't experienced any of the other negative symptoms that some others are mentioning in their reviews, but I sympathize with those who are experiencing them and frankly it doesn't surprise me that these symptoms are occurring with this product.

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    Reviewed July 31, 2013

    Usually I have no real preference for toothpaste. Then I picked up Crest Pro-Health. I used it once and notice the warming sensation. I thought it was just the formula working. Then I felt my upper lip swelling. Every so often, I have random allergic reactions to stuff like a little dust, and the swelling went down, so I paid it no mind.

    Then I used it again, and my lip swelled again and didn't go down. So I went to an Urgent Care facility and told them the only thing I was doing differently was that I used Crest Pro-Health toothpaste. The doctor had a hard time believing this, so she looked at this site and saw all the people who have lodged complaints about this product and all the problems it causes, and I have to wonder how it is this product is still on shelves? If a class action suit is launched or something, I'd like to be a part of that, if possible. Something needs to be done about this.

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    Reviewed July 31, 2013

    I recently switched to Crest Pro Health. Ever since I've switched I've had nothing but problems. First, I noticed my teeth had gotten very sensitive to hot and cold foods. If I eat a burger then drink my soda it would instantly begin to hurt really bad. Secondly, I noticed my mouth has white film that would turn into long strings. I hate that I switched to this product.

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    Punctuality & Speed

    Reviewed July 28, 2013

    I have had gum and tooth sensitivity for the past 8 months and just traced it back to Crest Pro health toothpaste. I received a trial tube from my dentist in November and used it for about a month until it was used up. I didn't buy a replacement tube because I had a full tube of my other toothpaste left. I started having sensitivity about 3 weeks after I used it but it went away after about a month of not using the toothpaste. I assumed it was a certain food I had eaten that was irritating my gums during that period. Then my daughter went to the dentist and came home with a sample tube and I used hers and started having the same problems but still didn't associate it with the toothpaste. The tube was used up in a few weeks so just like before the sensitivity got better.

    I returned to the dentist in May for my regular checkup and received another trial tube of Crest Pro health and this time when I started having sensitivity I decided buy a tube of Crest Pro health for gums to see if it would help. Of course this only made matters worse. Within a month of using Crest Pro health my gums and teeth were throbbing so bad that I called for an emergency apt the next day. The dentist had no idea what the problem was and put me on antibiotics for 2 weeks to treat me for a gum infection. The antibiotic did nothing to help the problem so the dentist went back and smoothed a previous filling near the gum line in case it was causing irritation to the gum around that tooth. This also did nothing.

    By the second week of antibiotics the problem was getting worse instead of better. At this point I tried to figure out what I had done differently since November and I remembered the toothpaste I had gotten and used off and on. I googled complaints about Crest Pro health and found 100's of complaints with very similar symptoms so I stopped using the toothpaste immediately. It has been 6 days and it seems to be getting better but at a very slow pace. My gums are scaly and peeling almost like I have 3rd degree burns in my mouth. My tongue is dry and I cannot seem to drink enough water to hydrate myself or my mouth. Crest should be ashamed for putting a product like this on the market. The pain from this was like nothing I have ever experienced before and it has been going on for a month now. It was the most frustrating thing to try to figure out.

    Why would a reputable company put out a toothpaste as well as a matching mouthwash that is like an acid wash for your mouth? The mouthwash also had a warning that it may cause brown staining on your teeth but they can be removed by having a professional cleaning. What toothpaste company puts something on the market that can turn your teeth brown and yes I also had that problem but it was nothing compared to the gum pain. It was all along the rim of my mouth on the top and bottom at the gum line and it made my teeth throb like I had an abscess or something. I have always taken care of my teeth and have NEVER had a problem like this before. Crest should take this off the market immediately. It is like brushing your teeth with ACID....

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    Reviewed July 22, 2013

    Crest 3D toothpaste - I too have ulcers and sore tongue, very painful mouth. Let me know if any action is taken against Crest.

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    Reviewed July 15, 2013

    This is my second time writing to you. I found out that the cracks on my tongue are healing up after I stopped using the Crest Pro Health. I still have some left but they are also healing after not using it for three weeks.

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    Reviewed July 11, 2013

    My one front tooth turned orange and the rest of my teeth look more yellow than they did before. The embarrassment of not being able to smile is awful. If this can't be resolved, I will be contacting my attorney.

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    Punctuality & SpeedStaff

    Reviewed July 9, 2013

    I bought Crest Pro Health Whitening toothpaste and woke up the next morning with the same symptom of white stringy skin in my mouth as the other reviews I've read. I thought it was a common side effect that would go away with regular use. I bought a 2-pack of the toothpaste when I ran out of the first tube. I've been using it for about 3 weeks and in the past two weeks now, I've noticed an odd taste in my mouth that I assumed was from onions originally or something I'd eaten but it won't go away no matter how much I brush or rinse. I have small bumps on the back of my tongue near my throat where it feels just hot and gross. Also, my mouth feels dry now. I was freaking out trying to diagnose myself online as I do not have health insurance at the moment and I talked to my aunt who is in the medical field to get her opinion. She asked me if I had recently made any changes to my diet or anything and I told her I had started to take multi vitamins.

    She quickly said no and that it would not have been the vitamins. And then, even though I didn't think it could be the source, I told her about the toothpaste and how it had peeled my skin and she nodded and said, "Yes, I bet you it was the toothpaste." Then I googled and saw all the other complaints and similar symptoms on this page. I understand that there are more serious illnesses and diseases but this is completely unacceptable. Should there have been a warning, I would have stopped using the toothpaste at first sign of peeling. Now, I'm stuck with this foul-taste in my mouth, bumps on my tongue, and a hot and dry mouth. It doesn't seem to be getting any better. It's been about 3 days since I've quit using the toothpaste.

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    Reviewed July 7, 2013

    My teeth hurt really bad after using the whitening strips for 30 minutes. It hurts so bad I won't be able to sleep tonight.

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    Reviewed June 26, 2013

    Minutes after brushing my teeth, I felt like I had a film that would come out onto a tissue - it was brown and my sister stated that my teeth were yellow.

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    Reviewed June 23, 2013

    I started using Crest Pro-Health about 8 months ago and started having some extreme constipation issues. I was unable to use the restroom for days at a time (sometimes 5-6 days) and was in excruciating pain in the abdominal region. I also noticed that I had a buildup on the back of my teeth like an hour after brushing. I never linked this to the toothpaste. I assumed the toothbrush was the issue. I had the front part of my front left tooth eroding on the top. There's a crater now in my tooth and brown spots on my teeth started appearing about 2 weeks ago. (I brush twice a day and have very healthy habits and am very hygienic. I've have never had this happen until I started using this toothpaste.)

    I spent over $12,000 on hospital visits due to constipation and pain. The doctors kept telling me to drink more water and exercise, which was ridiculous because I was walking around 15 miles a day at work and drank more than twice the amount of recommended water per day. After learning this is what caused all of these issues, the irreversible damage to my teeth, the hospital visits and pain, I will be consulting a lawyer.

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    Staff

    Reviewed June 23, 2013

    I started using Crest Pro Health Mouthwash several months ago and over that period have noticed a decline in how my teeth look and gums feel. Of course, I can't be totally positive that it's just this mouthwash; however, several days ago, I noticed almost suddenly my teeth, especially on the bottom, have a weird brownish tinge to them. Haven't had this before. Not even sure how to explain it but they look almost like I have brown gunk stuck to my teeth as if I haven't brushed in years sort of thing. I brush 2-3 times a day, floss, mouthwash, etc. All I know is it's GROSS looking. I was so embarrassed to show my family but wanted to show them so they could give their opinion.

    I have only been using Crest 3-D white toothpaste and this mouthwash for almost a year now. My 20-year old daughter gets great results with the 3D White products and would recommend them to people. However, funny thing is... she has NEVER used the Crest Pro Health! My husband and son also don't use this mouthwash so I can't compare with them. I just got diagnosed at age 40 with a regrowth of a brain tumor (have had 2) and now have this to figure out with and have to be embarrassed about. Lovely. Anyone know how to get this stuff off? Does not using it make any change or is it just permanent how they look?

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    Reviewed June 22, 2013

    I have worn the same partial plate for three years with no discomfort. I went to my dentist a few days ago complaining of raw blistering spots on the roof of my mouth and pain in the upper back tooth that anchors my partial. I have been unable to wear the partial for over a week, unable to eat anything but soft bland foods, and taking Tylenol every four hours (even during the night) for mouth and tooth pain. The X-ray revealed no infection or change. The only thing that is different in my oral care regime is that I purchased and began using this toothpaste about 10 days ago.

    I decided today to find out if anyone else had a similar experience using this product and found this site. The similarity in symptoms experienced by consumers on this site convinces me that I must stop using Crest Pro Health immediately. I brushed with it again this morning before reading this and I am in pain. Who could have thought a toothpaste would be so harmful? There is no warning, and I fear for any child who is to use it.

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    Staff

    Reviewed June 21, 2013

    I purchased this toothpaste 3 days ago and have used it 3x a day . My mouth, tongue, outer lip and inside cheek areas feel numb and raw. It feels like my dentist has given me Novocaine and I'm completely frozen/numb. Once eating a meal or drinking anything afterwards, it leaves very little ability to taste my food or drink. Even after a couple of hours, my mouth STILL feels numb and almost uncomfortably raw.

    I phoned the 1-800 number on the tube and gave my concerns and details as to where I purchased the product. I asked if I could speak to someone who would look into serious reactions to a product. I was told that there would be no such person to speak with and was told someone would follow up with me through a letter in the mail. Also, I was offered a "coupon" for a free tube of another Crest product of my choice. I insisted on speaking to someone in their "Health and Safety" department but I was told again that it wasn't possible. I then told the person I spoke with that this is a serious health issue and I was sure there were other people having similar reactions to this toothpaste. The person stated that I must have experienced an "allergic reaction" and it's "NOT" common. I insisted that my concerns be forwarded to Health & Safety immediately and that I would be expecting a personal response to address this health concern. I was told this issue would be passed on and my free coupon would be in the mail.

    Hopefully, parents are not purchasing this product for their children as this could be a real concern for them. This product should be removed off the shelves for safety reasons. Shame on P&G for minimizing their consumers' voice.

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    Reviewed June 19, 2013

    I went to the dentist today. They said it looks like I have chemical burns on my gums & cheeks. I started using Crest Complete about 3 weeks to a month ago & noticed my mouth felt as though I had mouth sores. I noticed my flesh was just sloughing off. Now after reading these comments, I am shocked to learn I may be a victim of this awful product! I stopped using it & was told to use only baking soda.

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    Punctuality & Speed

    Reviewed June 11, 2013

    I used Crest 3D White toothpaste for a week and started getting dry mouth, red blistered lips and red blistered skin on my cheek where the toothpaste had run up my brush on to my skin. It is now 6 weeks later and my dry mouth, peeling lips, and cheek are still red and peel after being in the sun. Why will this not go away?

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    Staff

    Reviewed June 7, 2013

    For the last couple of months, my husband had a daily nauseous feeling and had a hard time keeping food down. He has been to the doctor and has just had 2 tests done by a specialist trying to figure out what is going on with his body. He has quit taking all medications and vitamins, except for his insulin, because we are trying to figure out what he has done differently in the last 2 months. He has been so anxious and scared thinking perhaps he is really sick. He has lost 20 pounds because he can't keep much down.

    I have heard him on a couple of occasions say that it starts when he brushes his teeth. He is at the end of his toothpaste so I started to think he probably started this tube about 2 months ago. This morning, I switched tubes with him and used his toothpaste. Everything seemed fine. I went for a walk and came home and made some veggie juice. I am having the hardest time getting my juice down. I feel very nauseous. I think we found the problem. I decided to Google the reviews for Crest 3D White Toothpaste and found this site. I am relieved we have found the problem but can’t believe such a horrible product is on supermarket shelves.

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    Reviewed June 6, 2013

    I started using Crest Pro Health, and while I loved the fresh feeling, 30 minutes after using the product, the walls of my jaws and under my tongue literally started PEELING! I thought this was just my imagination, so when I came home from work, I again... And lo and behold, the exact same thing happened. The peeling started to stick to my teeth and tongue...it was horrible...never again.

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    Staff

    Reviewed June 3, 2013

    I have rashes in my face. I've been using Crest 3D White. OMG, this thing's really bad: sore mouth, really bad allergy, and even in the emergency room, my heart was beating fast, I couldn't breathe. Take this product out. Very dangerous, people. I might get a lawyer spending money in the hospital. Crest, sorry, this product is really bad... never again!!

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    Sales & MarketingStaff

    Reviewed June 2, 2013

    It took 3+ weeks to figure out what was going wrong. My lips went from pink to black, which followed after black spots appeared here and there on my lips. I work in sales and always have to talk to people on a regular basis. I couldn't talk to people without the concern of them seeing my burnt-looking lips. I normally use pro enamel toothpaste but couldn't locate where I placed it. So I went and used Crest toothpaste with baking soda which was in my cabinet. The worst mistake ever. This whole time I was using something that was harming my lips on a daily basis before I read about dermatitis and the causes of it. It has since been about 2 days since I've quit using Crest. Now on a daily basis, I am taking pictures of my lips for progression purposes. Hopefully, it doesn't take 3 weeks to heal. ;(

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    Reviewed May 23, 2013

    For the last 7 months, I have had a terrible rash on my face which started with severely chapped lips; it spread to around my mouth and migrated to my whole face and neck. I went through 2 prescriptions of steroids, 10 days of antibiotics, and countless prescription creams. I saw an allergist, my dermatologist 3 times, and my primary care doctor multiple times. After being on a Zantac and allergy pill every morning, with a chaser of an antihistamine at night, for a week, I had enough. I avoided everything that was not in my usual personal care arsenal, as I have always had very sensitive skin. Then I just decided to switch my toothpaste, more out of curiosity.

    I am seeing a significant improvement, with no meds or creams, just from stopping the use of this brand. At times, my face looked as though I had a severe chemical burn. It was swollen frequently, red and hot to the touch. My skin was literally peeling off in sheets. The toothpaste was poisoning me! I am totally convinced that it was the cause that till now, no doctor or specialist had been able to diagnose. I don't know what's in it, but for me, it turned out to be very dangerous.

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    Reviewed May 22, 2013

    This is in response to Edward of West Covina, CA on May 12, 2013 who wrote that even though he stopped using Crest, his symptoms persisted. I had stopped using Crest and switched to Biotene and my problem continued. That is because the fluoride, I presume, in Crest had completely ruined my mouth and made me overly sensitive to any fluoride. I had to completely stop using toothpaste with Fluoride. Unfortunately, even after 2 years, all the damage has not been repaired. The skin on the roof of my mouth just keeps sloughing off and I haven't found a fix. The important point is that you should stop all fluoride to start the recovery.

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    Reviewed May 22, 2013

    My husband & I have been using this toothpaste and have had bad experiences with it: dry mouth, the inside of our mouth is peeling and canker sore! I am throwing away the tube today and buying something else! I will never purchase any type of Crest Toothpaste. I wish I read the reviews when this all started. My husband and I are very disappointed and we are in pain!

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    Price

    Reviewed May 22, 2013

    I used this toothpaste for about a month. During the first week I noticed my gums were bleeding and some sticky substance was oozing out it. If I were you, I would stay as far away from any Crest toothpaste as possible. Going to get a dentist check it out, but I've been told it's going to cost at least $200 to reverse the damage done by this toothpaste. I was using Crest Pro-Health if anyone wanted to know.

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    Reviewed May 18, 2013

    For the first time in my life, I had bad brown stains on my teeth. I couldn't figure it out because I hadn't changed eating habits. My wife asked me if I thought it was the mouth rinse. I've only used 1 1/2 bottles of the rinse. She decided to look online and found that others have been having the same problem using Crest Pro-Health. I don't understand why Crest, which I have trusted for many years, continues to sell this product. I'll contact my dentist on Monday to see what can be done to correct the problem.

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    Reviewed May 12, 2013

    I used Crest Pro-Health for a month and a half. I am now suffering from extreme dry mouth. Dry raw patches in mouth, receding gums, sore throat, canker sores, loss of taste and dry lips. I'm in a lot of pain! Please recall this product! Very dangerous!

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    Reviewed May 12, 2013

    This is my second post (first one in February). Now I'm getting even more concerned. The blisters I received from using this toothpaste have not gone away. I'm beginning to wonder if I now have a sensitivity issue from using this horrible and dangerous product! It's been over two months since I stopped this crap, and the new toothpaste I'm currently using is not making matters worse - just not healing yet! I will try another brand tomorrow and visit my doctor next Monday! This product needs to be pulled from the shelves immediately!

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    Reviewed May 10, 2013

    The toothpaste makes my mouth fresh and it's okay but the tube is awful. Whatever happened to the screw-on cap? The cap is messy and once you use the paste, it is hard to put the cap on and it makes a mess.

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    Crest Company Information

    Company Name:
    Crest
    Website:
    crest.com