VIPRE Security

VIPRE Security Reviews

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About VIPRE Security

VIPRE Security is an antivirus software company that provides the ultimate protection against malware and ransomware. Their products safeguard personal data and business networks from dangerous threats on PCS, Macs and other devices. VIPRE is easy to install, has a simple interface and is one of the world’s leading authorities on antivirus testing.

VIPRE Security Reviews

Stars Rating

  • 45%
  • 38%
  • 8%
  • 10%
  • 0%

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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10

    Reviewed April 12, 2022

    Used Vipre since 2016 or earlier and realized it was not downloading new anti-virus definitions, my laptop was corrupted and all my settings were messed up. We tried reloading everything and found as reloading the vipre and it still wouldn't load the definitions. Sadly my lifetime Vipre from HSN is worthless and I have it on 3 pc and still have 2 to use.

    Customer ServiceCoverage

    Reviewed March 6, 2021

    Both myself and my family members have used VIPRE antivirus software for years. I am always informed in plenty of time that my renewal is near and it gives me ample time to select a different payment method or how many pieces of equipment it will be covering. I have never had any issue with being in contact with VIPRE, I use the ACCOUNT tab from the main screen to send a message to the support center and in a short time I get a reply with suggestions or answers to my questions. Will continue to use this product.

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      Customer ServicePrice

      Reviewed Dec. 15, 2020

      I have used VIPRE for my business for 3+ years. VIPRE recently renewed my membership without permission and have charged me 3x's the advertised price. I have attempted to call them numerous times with no answer. I do not recommend this company to businesses, as there is absolutely no customer service or support. I will be switching companies.

      Reviewed April 4, 2020

      VIPRE has worked fine for my purposes, I have had this protection for five devices for 6 years. I bought for my cell, but have been able to share with family members on additional devices. They are not at my address, nor on a cell plan with me.

      Installation & Setup

      Reviewed March 27, 2020

      I used to use Norton, and then McAfee. Later, I talked to some Department of Defense folks who worked with cyber security inquiring which anti-virus company they would recommend during a brief time I worked near their area. I told them I had a small business on the side and I needed to be real sure I didn't get hacked. One technician stated that he uses Vipre at work, and also at home since sometimes he has to take his work to the house. I trust these guys. They were responsible in setting up systems to train our troops at a nearby Military Training Center. I've been with Vipre ever since, and I have had no issues whatsoever.

      Process

      Reviewed June 1, 2019

      I purchased the lifetime Vipre Security for my home pc and sometimes it works and sometimes it does not. I tried reinstalling it and it failed to download. I constantly have problems with Vipre where my computer is left unprotected. I tried downloading new drives and could not find them. Vipre, I wish that your program was better and more user friendly.

      Customer ServicePunctuality & Speed

      Reviewed May 2, 2019

      I have been using Vipre for so many years I have lost count. When I needed support they were always prompt in their response. Vipre is not a resource hog like some other programs. Great product. Thank you.

      Staff

      Reviewed Nov. 4, 2018

      My family purchased the "LIFETIME MEMBERSHIP" at company startup and it sounded like a great deal so you would think. I can't tell you how many times my Firewall's has been down, permissions ALL changed to off and product key missing. This ** is getting old Vipre and now the automated M-F 9-6 "Lack of support" is the final straw, I'm not sure what happened at Vipre to bring your brand to this ugly place but you may want to hire some competent people to turn it around SOON. My family has had enough, the web is a scary place but not knowing if you have ANY internet security AT ALL is farrr more troubling.

      Reviewed May 20, 2018

      I sent the question below; to VIPRE and this answered my question. You are part of BYTEFENCE!!! I am confused. I purchased Vipre on HSN and each time I am trying to use the product keys it has put your information (BYTE) on the screen to BUY. So my question is I have a lifelong plan with VIPRE not understanding why your program keeps popping up to purchase. I notice your codes only take numbers and I have NUMBERS AND LETTERS. So can you tell me what is going on? This package was a lifetime purchase through HSN. Thank you!!

      Customer Service

      Reviewed Feb. 11, 2018

      Received message that my antiviral program had errors and it said I should contact the maker. I then tried to do this Saturday afternoon, only to get a recording giving me business hours Monday to Friday. Meanwhile my computer was locked up with it telling me to call Microsoft. I know this is a phony lockout. So I cut all power to the computer. I then restarted it and had no problem. I checked the Vipre software and all my security settings were set to off. I reset them to on and then checked again to find them off again. The Vipre software was not working. It has been 24 hours since I tried to report the error in the software and still no reply. I Uninstalled the software. I only had for 4 months and installed another company's software. I think one star is plenty good for this company that seems to only protect you 5 days a week. I guess they think hackers do not work on weekends either.

      VIPRE Security
      VIPRE Security
      Pinned

      Dennis, Your experience and frustration is not what we wanted nor is acceptable and for that we apologize. We have made updates to our support experience and the issue was industry wide and affected multiple vendors. We want you to know we are committed to earning your loyalty back in the future. If there is anything we can do to make this right, please do let us know. Again, our sincere apologies for this unfortunate situation. We missed the mark and we own that.

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      VIPRE Security author review by Shelley Elmblad

      VIPRE is an award-winning internet security solution for your home or business. It uses advanced AI systems, cloud-based threat assessment systems and real time behavior monitoring to protect you against cyber attacks.

      • VIPRE Home: VIPRE Home provides firewall protection, network monitoring, file scanning, email security, antivirus protection and more for your home computer for $38.95 per year. You can add up to 10 computers on your plan for additional fees.

      • Business: VIPRE offers its same security protection product to businesses. You can buy the software for five work computers for total of $120 per year, or $24 per seat per your. VIPRE’s rates decrease as you add more seats, meaning you could pay as little as $12 per seat per year for your business.

      • Free trial and demo: You can try VIPRE Security free for 30 days for your home PC. If you need security solutions for your business, VIPRE can set you up with a free quote and demo as well.

      • U.S. based support: VIPRE Security is made in the United States, and they offer free tech support for customers in the U.S.

      • Easy to use: VIPRE has taken extra care to make sure its product is easy to use. Menus make it easy to schedule scans, find updates, quarantine infected files and anything else you need to do to keep your information safe.

      by Shelley Elmblad Financial Software Advisor

      Shelley Elmblad is a writer with years of experience covering small business, mobile apps, personal finance and tax software. Shelley’s goal is to help others choose the best software to run a small business, track personal finances and save money.

      VIPRE Security Company Information

      Company Name:
      VIPRE Security
      Address:
      311 Park Place Blvd, Suite #300
      City:
      Clearwater
      State/Province:
      FL
      Postal Code:
      33759
      Website:
      www.vipre.com