McAfee Reviews

Great if you like shady practices!! These thieves took money out of my account for an auto-renewal that I never turned on! Also it renewed at a higher package that I never used! Plus they never sent an email about the upcoming renewal. They are quick to take my money and I have to wait several days for the refund!! Never again!

I hate this software, please shut your company down! The crappy software came on my brand new computer. I deleted the crappy program, and every day It keeps giving me pop up that I can't close, all it wants is my money. I have to click renew just to close it. I am not giving this crappy company a damn dime. Save your money and go with someone else people.

I received a SCAM email claiming to be McAffee. It included A McAfee Receipt for $389.99 for Lifelock Protection I NEVER ORDERED! ''PRODUCT KEY: c1da5169-2211-4fec-9375-2424d9434cad" I have cancelled all my McAfee Products and do not intend to ever use any McAfee products ever again. Please cancel & get rid of this SCAM!

My auto renewal was off since last 2023 and suddenly it was turned back on and I was charged. The company needs to do something about it. I was scammed. Why does the company even allows this . They should have controls on their website.

McAfee was fine when I was running it on my Windows 10 laptop. But on my Windows 11 laptop, when I run a full antivirus scan, McAfee and my computer freeze up when it reaches the 89% scan level. McAfee identified this as a common problem back in July and wrote on its website that it was attempting to resolve the problem. It is now December. If this problem isn't fixed by renewal time, I'm going to Norton.

It is moderate at best, and it doesn't resolve all issues unless you pay more in upselling fees. The company is dishonest in how it markets its product, and I wouldn't recommend it. It used to be a great product but now it's all about increased fees and churning customers with fear tactics.

I turned off auto-renew and McAfee turned it back on and I was charged. Web site won't let me cancel or leave a complaint. After last update, I started getting pop-ups stating I had registry problems, Identity issues, cookies using up memory, and other problems. Now they want to up charge me to fix these problems; That's what I had originally purchased, but after the update, it seems those attributes were removed. I used another program to analyze my computer and found that it had no issues with any of the problems the pop-ups stated I had, and McAfee wants to upcharge me for additional protection. This happens whether I am offline or online. I can't get the pop-ups to stop.

I purchased this product through Amazon a couple years ago, and I guess from the first experience with it slowing down my PC, I should never have renewed my subscription. BY TODAY, I have reached the end as over the past couple weeks, connecting to my wifi has been excruciating, so I just gave up and uninstalled the program. You may ask if I contacted the helpline and the answer is no, not this time. I find it very frustrating speaking with them and most times I cannot understand the accent from the foreign country.

So I'm a man of my word and am updating my review for McAfee. Since I left my original review a "stateside" Representative from McAfee reached out to me to offer assistance and apologized for the horrific support and lackluster response to my issues. Shortly after the Representative reached out, someone on the technical support side fixed my registration issue and the problem is now resolved. I thanked him for his communication and attention to my issue and I'm up and running again.

Worst company. I have had several times when it stopped working. Called them and after spending several hours on the phone. They said it issue they are working on. They will turn it over to the technical dept and they will get back to me. Never happened. I decided not to renew. They have put it through several times even though I didn't want to renew. Last time I was on the phone for over a hour trying to get it cancelled. I finally said I would deal with my credit card and hung up. They did finally cancel it and sent me a letter telling me what happened when the apt stop working. Really? It took over 6 months and several crashes before they got back in touch with me.