McAfee Reviews

I cannot recommend McAfee due to its excessive price and predatory nature bordering on behaving like invasive malware or virus itself. McAfee sets up many roadblocks to canceling its service. After canceling the service and uninstalling all of the product, I continued to receive popups. In order to stop this, I had to download and install a removal program from McAfee to get it off of my PC. Is it gone now? I honestly don't know. But I do know that I will never use them again. What they are doing should be illegal and I would gladly sign on to a class action suit if invited.

Constant pop-ups reek of malware, yet McAfee is the culprit. I should know better as an IT specialist, yet I was suckered into subscribing to an annual subscription only to continue to get advertisements for their next product. Shame on you, McAfee. Honor your products without preying on the innocent to gain additional subscriptions.

I am being bombarded with hundreds of unwanted pop-up messages from McAfee every time when I turn on my computer to check my email on Firefox browser. They invite me to subscribe or they warn me that I have one Trojan in my computer or that I need scan using McAfee system, meaning to subscribe to them. I called them, I emailed them and did chat with them and these idiots and incompetent people from McAfee only told me to close their pop-up messages using the X option on their upper right corner of their messages. Basically, they told me that they can't prevent me from receiving pop-up messages from them.

This company is awful. Do not use them. I called and cancelled twice, still being charged. The only way to stop it is to dispute on your credit card. They are rude. The wait time is over 12 minutes.

Horrible experience deleting them and then having pop ups, after deleting. Horrific. This was so exhausting and took a good 2 hours out of my day. I have health issues and severe anxiety, and I will never buy, recommend or use McAfee EVER!!! I do not give it a 1 star, I had to, to complete review.

Very good service provider, that's a good customer service and installation, thanks for help.

Waited two hours on the phone, could not get live support.

When I purchased McAfee for my computer I had the illusion that it would help my computer. I now have a serious problems when my computer occasionally blocks me from getting into my usual programs. Suddenly changes my programs while I'm using them. This was a complete waste of money. BUYER BEWARE.

Worst customer service ever. The representative was condescending and talked over me. Evelyn should find another career.

I have had McAfee for years and until today have been very satisfied. That all changed. I had to deal with an automated system about a possible scam concerning billing. It was impossible to communicate so repeatedly asked for live support and was put on hold for almost an hour. A sign to discourage one on one live communication. I can't trust that if I had a serious tech problem that I could get a live tech support person. I am contacting Norton today for a membership. They have excellent ratings as opposed to McAfee who has terrible reviews. I suggest if you are considering McAfee to research them. Horrible ratings and reviews.

The worst!!! They unauthorized charged me double the amount of what I initially purchased the next year, although I never subscribed for renewal and they never returned me my money!!!

Mcafee is basically a virus itself. Overpriced for what it is, uses too many resources on your computer, and difficult to get rid of on purpose! Once in your computer it takes someone who knows what they are doing to root it out like an infection! One of the worst antivirus or security software packages I have ever used!!! Honestly, they should pay me for all the times I've had to help someone root out their crap after an autoinstall with something else, again, acting like a virus itself! Shameful, disgraceful, how they are still in business confuses me!

I switched to McAfee recently, and it has been the worst decision that I have ever made. My old program was Bitdefender, which worked perfectly. McAfee operates like a dumbed-down Bitdefender that barrages you with constant pop-ups asking you to buy add-on services. Bitdefender allowed you to turn off these constant pop-ups, not McAfee. I have spent many wasted hours with their support trying to get these pop-ups turned off, and they have been useless. I bought a program, not a license for McAfee to harass me daily.

I would have loved McAfee, but then they changed my default browser to Yahoo because of one box I forgot to unclick, and I literally watched it happen. Right after I accidentally hit submit!!!! I'M SO MAD!!!! I DO TECH. WATCH WHAT YOU DO!!!! UNCLICK EVERYTHING!!!! YOUR BROWSER WILL DEFALUT TO YAHOO!!!! What an awful experience. For the love of God, just watch what you click. Ads, cookies...Now they take over everything. It takes 3 times to put in a question to Chrome. McAfee, I'm a single parent, trying to build a business, get my doctorate, and just survive. And I am good at this, but I am having to work hard at trying to take back control over my own computer. The average person has no chance. Nice. Nice job. Unfair, McAfee. And not cool.

I did pay cheap plan that never worked. They were forcing me to pay more. I was threatened that I was going to lose my data and other things…. Bad company.

I trusted McAfee to protect my information, not take money from my account without permission. McAfee charged my credit card $160.86 without authorization and then made the situation even worse with poor customer service and unacceptable delays. When I reached out for help, I was told I may have to wait THREE WEEKS just for them to decide whether they will refund money they never had permission to take in the first place. That is beyond frustrating and completely unethical.

This software is just like what the rest of the world is turning into, GREEDY!! This is just another overly paid corporation building their bank accounts off people who actually work hard. Why advertise all this "computer protection" when that not what's actually offered without extra payments? Why offer subscriptions that do nothing but "inform" that there's things that are slowing the computer down but make me PAY for you to actually help? CLEARLY, I KNOW THERE'S, SOMETHING SLOWING IT DOWN IF I'M PAYING FOR PROTECTION!! Then, why tell me what I essentially "paying monthly" but don't offer that as an option? And the staff.. RUDE! And overall NOT worth it!!

I am a senior who retired and closed down my company. I bought new devices and my account does not even include my current devices. I called McAfee to cancel my subscription after I had been auto renewed. I also really don’t use my corp card for business and did not see that my McAfee had auto renewal. I contacted McAfee and asked that the charges be reversed. Yes, the charges were from a few months ago. They said they would get back to me in 48 hours. They responded after 3 days and denied my requested credit. This is a horrible company. The agent I spoke with was understanding and helpful but he was not the decision maker. I want my credit card to be credited for the charges. Do not do business with McAfee.

2 months ago I just completed a scan and all systems report no action req. Later that day pop-ups started and within 10 minutes my screen is 1/2 covered with messages locking my computer and calling me a thief without saying the word. Saying he is going to make sure I'm going pay back all the money I had received. I was shocked and pissed!! I SAID I HAVE AN ACC. WITH MCAFEE. He said your acc, was canceled for non payment. I said I'll check, I knew I had it on auto pay so called the bank and the payment cleared 2 weeks earlier.

Theft. Imagine they overcharge you and you don’t catch it until later. They still overcharged you. They still took your money. It is your money and they refuse to refund it?

One of the worst customer service experiences I have ever had. Wouldn't renew if my life depended upon it.

I am very disappointed with this company. To me, this company is a scam. It is way too expensive, and the people I was able contact were not very nice. I also found out that they have a low rating. I just want to get away from them.

Poor preform protecting tablet, scan device stated no virus, yet pop-up ads still exist. Not worth the money.

I honestly cannot believe how invasive and frustrating this software is. I installed McAfee WebAdvisor expecting basic protection, and instead it completely hijacked my browser. My default search engine kept getting changed to Yahoo without my permission, and no matter how many times I fixed it, it would revert back. That is not “security”- that’s aggressive and deceptive behavior.

I am constantly receiving emails stating that my photos and other information will be deleted. I am tired of their scare tactics and have marked their emails as spam but they still manage to get through. I would never subscribe to them for this reason alone.

McAfee continuously, every day and many time 2-3 times a day, pops up a marketing message and wants me to pay them more money. That is annoying and also stops my typing when it pops up. I may be in the middle of typing (I don't need to watch the screen all the time), and see mistakes because McAfee stops the keyboard input for a second. That is not acceptable. When I buy a container of milk or something else, that company doesn't push ads in my face. Others may do this but if McAfee stops, they can get many more sales.

This company, or possibly someone imitating them, has been HARASSING ME FOR MONTHS BY giving me false security infringement warnings and making it ALMOST IMPOSSIBLE to bypass them unless I sign up for their services!!! Whoever it is needs to be charged with harassment and false advertisement! I HAD TO FIGURE HOW TO TURN OFF notifications to end it, and now they're back again!! If they bother you, turn off all notifications on your computer and report them!!!

Scum of the Earth. They are as vile as Norton. They soak you for a subscription, then harass you about being "at risk" to shake you down for more subscriptions. They won't solve your "problem" if you don't pay more. It's as obnoxious as it gets and raises suspicions that any problem with your computer are deliberate to get you to pay more. If they appreciated their customers and solved any problem without a shake down, there wouldn't be any reason for suspicion of their integrity and professionalism. As it stands, there's no observable evidence that they are honest or trustworthy.

If you are like me and install based on recommended settings you will end up with this constantly changing your search engine to Yahoo. It is by far the most annoying extension I have ever had, and shows an absolute lack of integrity from both McAfee and Yahoo.

I was charged for a McAfee subscription twice after receiving a confirmation email that auto renewal was canceled. I was refunded but it was an unpleasant experience dealing with the chat reps as had had to essentially beg them to stop upselling me can cancel my subscription. I am afraid that it may happen again as I could not get the rep to confirm that this would not happen again. The chat rep was also unable to delete my billing information. I attempted to remove all billing information from my account but could not save the changes. Beware this is not a company you should consider doing business with.

I have been a McAfee customer for years with no complaints. I was recently a victim of malware and dealing with the consequences. McAfee provided recommendations to protect myself but their coverage failed.

Terrible, unethical and ineffective. Got free coverage with new laptop, never gave them any banking info, yet they took upon themselves to unconsentingly use information from my laptop purchase to renew me for another year. Made me jump through hoops to reverse it and now, after uninstalling and removing them from computer, I am still getting notifications trying to pressure me into rejoining. And they want me to download another one of their products to stop it from happening.

An adequate anti-virus program, have not had any virus problems. Downside: As many others have noted, their constant pop-ups are an irritation and a time-waster.

I believe this is ran by bunch of liberals as they removed the option where I can turn off their pop-ups. If this is not changed by the time my subscription runs out, I will go somewhere else and I'm not alone on this. Maybe the Beekeeper needs to be sent in!

I would give it a negative 10 if I could. Even after cancelling it will continue to slow down your pc. A red screen will pop up saying that you have to delete it from your pc and it will freeze with the red screen and you'll have to restart it and hit for the best. I did delete it from pc and I'm still getting a pop up box with the done box already lit up. I will have to hover over the real bear for several minutes until it poops up so I can get a red x to exit out. I believe they've put a virus in their software that slows down your pc when you cancel and delete.

Absolutely crap, I had the pro protection $214. It do anything they said. I got pics of its lack of effectiveness. When I called I got a song and dance why it’s possibly not working correctly! They did not refund me any amount for the two months of headaches!

It took support 90 minutes to stop the pop up advertising that occurs 3x per minute. Eventually I wanted and was send an email for me to purchase a subscription. After following instructions, I could not log-in. Chat responded that I had to phone in. I called 3 times and each time a support person hung up on me.

I reformatted my hard drive without removing the software. I contacted customer service as mentioned on their website for assistance in removing. The agent (only shows “agent” in the chat) wanted to argue with me stating that I can remove the device on my own even after I copied and pasted where it says on their website that we cannot remove the device on our own. Eventually the agent removed the device. Perhaps a learning opportunity here versus an agent that wants to argue with a customer regarding an issue that they’ve not trained on would be helpful.

McAfee came preinstalled on my PC and my laptop. I already have an antivirus subscription that I'm happy with, so I "uninstalled" McAfee. I could not remove the folders from either and continuously got license renewal popups. I tried the removal tool on their website to no effect. I finally tried a third-party erasure program which got rid of the folders and seemingly the popups on the PC. The popups still show up continuously on the laptop though. I'm annoyed enough that if McAfee was the cheapest & best program, I'd still never recommend or use it.

McAfee is good but I get constant requests to upgrade to eliminate different problems. They are always asking me to upgrade in their pop-ups. I do an automatic scan but to repair (I only had my computer one week) over one thousand problems I need to upgrade my package for $35 plus. I thought all of that was part of my original package, nope. All in all I am happy so far. I just wish the pop-ups to upgrade would stop.