McAfee Reviews

I am very disappointed with this company. To me, this company is a scam. It is way too expensive, and the people I was able contact were not very nice. I also found out that they have a low rating. I just want to get away from them.

Poor preform protecting tablet, scan device stated no virus, yet pop-up ads still exist. Not worth the money.

I honestly cannot believe how invasive and frustrating this software is. I installed McAfee WebAdvisor expecting basic protection, and instead it completely hijacked my browser. My default search engine kept getting changed to Yahoo without my permission, and no matter how many times I fixed it, it would revert back. That is not “security”- that’s aggressive and deceptive behavior.

I am constantly receiving emails stating that my photos and other information will be deleted. I am tired of their scare tactics and have marked their emails as spam but they still manage to get through. I would never subscribe to them for this reason alone.

McAfee continuously, every day and many time 2-3 times a day, pops up a marketing message and wants me to pay them more money. That is annoying and also stops my typing when it pops up. I may be in the middle of typing (I don't need to watch the screen all the time), and see mistakes because McAfee stops the keyboard input for a second. That is not acceptable. When I buy a container of milk or something else, that company doesn't push ads in my face. Others may do this but if McAfee stops, they can get many more sales.

This company, or possibly someone imitating them, has been HARASSING ME FOR MONTHS BY giving me false security infringement warnings and making it ALMOST IMPOSSIBLE to bypass them unless I sign up for their services!!! Whoever it is needs to be charged with harassment and false advertisement! I HAD TO FIGURE HOW TO TURN OFF notifications to end it, and now they're back again!! If they bother you, turn off all notifications on your computer and report them!!!

Scum of the Earth. They are as vile as Norton. They soak you for a subscription, then harass you about being "at risk" to shake you down for more subscriptions. They won't solve your "problem" if you don't pay more. It's as obnoxious as it gets and raises suspicions that any problem with your computer are deliberate to get you to pay more. If they appreciated their customers and solved any problem without a shake down, there wouldn't be any reason for suspicion of their integrity and professionalism. As it stands, there's no observable evidence that they are honest or trustworthy.

If you are like me and install based on recommended settings you will end up with this constantly changing your search engine to Yahoo. It is by far the most annoying extension I have ever had, and shows an absolute lack of integrity from both McAfee and Yahoo.

I was charged for a McAfee subscription twice after receiving a confirmation email that auto renewal was canceled. I was refunded but it was an unpleasant experience dealing with the chat reps as had had to essentially beg them to stop upselling me can cancel my subscription. I am afraid that it may happen again as I could not get the rep to confirm that this would not happen again. The chat rep was also unable to delete my billing information. I attempted to remove all billing information from my account but could not save the changes. Beware this is not a company you should consider doing business with.

I have been a McAfee customer for years with no complaints. I was recently a victim of malware and dealing with the consequences. McAfee provided recommendations to protect myself but their coverage failed.

Terrible, unethical and ineffective. Got free coverage with new laptop, never gave them any banking info, yet they took upon themselves to unconsentingly use information from my laptop purchase to renew me for another year. Made me jump through hoops to reverse it and now, after uninstalling and removing them from computer, I am still getting notifications trying to pressure me into rejoining. And they want me to download another one of their products to stop it from happening.

An adequate anti-virus program, have not had any virus problems. Downside: As many others have noted, their constant pop-ups are an irritation and a time-waster.

I believe this is ran by bunch of liberals as they removed the option where I can turn off their pop-ups. If this is not changed by the time my subscription runs out, I will go somewhere else and I'm not alone on this. Maybe the Beekeeper needs to be sent in!

I would give it a negative 10 if I could. Even after cancelling it will continue to slow down your pc. A red screen will pop up saying that you have to delete it from your pc and it will freeze with the red screen and you'll have to restart it and hit for the best. I did delete it from pc and I'm still getting a pop up box with the done box already lit up. I will have to hover over the real bear for several minutes until it poops up so I can get a red x to exit out. I believe they've put a virus in their software that slows down your pc when you cancel and delete.

Absolutely crap, I had the pro protection $214. It do anything they said. I got pics of its lack of effectiveness. When I called I got a song and dance why it’s possibly not working correctly! They did not refund me any amount for the two months of headaches!

It took support 90 minutes to stop the pop up advertising that occurs 3x per minute. Eventually I wanted and was send an email for me to purchase a subscription. After following instructions, I could not log-in. Chat responded that I had to phone in. I called 3 times and each time a support person hung up on me.

I reformatted my hard drive without removing the software. I contacted customer service as mentioned on their website for assistance in removing. The agent (only shows “agent” in the chat) wanted to argue with me stating that I can remove the device on my own even after I copied and pasted where it says on their website that we cannot remove the device on our own. Eventually the agent removed the device. Perhaps a learning opportunity here versus an agent that wants to argue with a customer regarding an issue that they’ve not trained on would be helpful.

McAfee came preinstalled on my PC and my laptop. I already have an antivirus subscription that I'm happy with, so I "uninstalled" McAfee. I could not remove the folders from either and continuously got license renewal popups. I tried the removal tool on their website to no effect. I finally tried a third-party erasure program which got rid of the folders and seemingly the popups on the PC. The popups still show up continuously on the laptop though. I'm annoyed enough that if McAfee was the cheapest & best program, I'd still never recommend or use it.

McAfee is good but I get constant requests to upgrade to eliminate different problems. They are always asking me to upgrade in their pop-ups. I do an automatic scan but to repair (I only had my computer one week) over one thousand problems I need to upgrade my package for $35 plus. I thought all of that was part of my original package, nope. All in all I am happy so far. I just wish the pop-ups to upgrade would stop.

I am writing this review due to the instant pop ups I never asked for. Once every few hours or sometimes every few minutes I will get constant popup ads that will not let me exit easily. These pop ups have probably wasted an hour of my life in total in the past few weeks due to how hard it is to get out of it and go back to what I was doing. It could take up to several minutes to get rid of pop up. I wouldn't have left any review, but now I am writing it out of spite. I don't care how good your system or app is, now I will never use it it due to how much this company has wasted my time.

Recently I needed to install adobe reader. Somehow Mcafee got installed. Now I am going through so much trouble to uninstall it. What a waste of time. This crap should be illegal. Totally unethical way of doing business.

Trash. Alerts you almost every hour with some new scheme to change your browser settings, add features, pay more money. It drives me crazy every time I get a new computer with Windows and have to uninstall it to stop bothering me.

I no longer have a PC, for which I subscribed to Mcafee protection, but Mcafee won't refund me the Total Protection ($114.47) or the PC Optimizer ($68.89) for a non-existing computer. I have used them for about 15 years, but that means nothing to them. It is a scam, that I will have to dispute through my bank and they eventually will have to refund me my money (or at least the difference for the unused [90%?] portion). It does not make sense: They get the bad publicity, have to deal with my bank, and eventually will have to pay. Stupid?

It never really did much for me besides delete safe files I had and stop me from running them, as well as constantly giving me pop-ups saying to renew my plan in like half a year. These pop-ups were every single time I opened my computer.

I purchased a two-year McAfee subscription for $87.07 to cover five devices. Unfortunately, the product failed to protect my computer, which was less than a year old, and we were infected with a Trojan Horse that caused serious damage. When I contacted McAfee for a refund, they refused, citing their 60-day return policy. To make matters worse, they also canceled my subscription and removed my access to the service I had already paid for. I purchased the subscription in September 2024, and McAfee canceled it in January 2025 — less than five months of service out of the two years I paid for. In short, they kept my money and took away the product. This is an unethical and unacceptable business practice that borders on theft. Horrible company — DO NOT buy McAfee!

With pop-ups with red letters and exclamation points, McAfee appears to be trying to frighten me into renewing my subscription well in advance. If I have 18 days to go before it expires, as I have been warned, it's hardly an emergency for me. I could renew online in ten minutes or less if I wanted to. And I'm a grownup who keeps a calendar, so yes, somehow I manage to pay my other bills on time so the McAfee renewal charge would be no different for me.

In 2024 McAfee process an auto renewal, upon downloading I immediately began to have re-occurring, constant pop-ups. McAfee Customer service referred me to a technician who walked me though removing their program from my computer. At that time, I requested a refund and to discontinue of the service (no refund). 2025 they sent a confirmation of auto renewal at $288, I responded that I did want the service, and if they processed the charge, I would ask credit card to deny. Following customer service guidelines, I logged into my account (that I thought I didn't have). Turned OFF auto renewal within the 30-day window. Filed a dispute with my credit card. Credit Card removed the charge but has now been added back. McAfee should have refunded since I followed their instructions to cancel. I now have a new program protecting my computer(s) but am out $288.

Absolute garbage. I couldn't get rid of it and in one hour I received over 200 pop ups that continued to spam my Google Chrome for over an hour. One of the choices was renew or scan now, even after I removed all traces of their product. I eventually had to install a special removal tool from their website, which to me proves they are a complete scam. Why would they need a special remove tool if when you deleted their product and deleted the Chrome extension, it was truly gone.

I am extremely disappointed with McAfee corporate’s tactics—automatically charging my credit card for $178.49 (CAD) and auto-renewing my account without my consent. This is unethical, and it should be illegal with serious penalties. It is unacceptable that I had to phone in, request a credit, rebook at the correct price of $29.99 + GST (CAD), and ask them to manually turn off the auto-renew feature because I cannot find this option anywhere on my account page.

Overall, I feel like this product is a scam because when I use it my internet became slow and then the WHOLE entire time I keep getting popping ad to scan my computer and then when I scan it, I'm expected to pay for another tool which I thought that I spent so much money on this that I should already have everything but NOPE. I keep getting these pop up telling me to buy the extra stuff. So I am so glad that my subscription is over and that I finally able to undownload this out of my computer.