Avast Antivirus Reviews

A 130% increase in price was auto charged to me without notification. I tried to cancel and was put in an endless loop what would never allow me to actually cancel. The loop always eventually sent me to a chat (no other choice) and then the chat person would sent me a cancellation link that would send me back to the beginning of the loop, where I would again land in a chat and over and over.

They re-renewed my subscription which I had canceled without my knowledge causing a charge to an old bank account I don't use anymore and an overdraft. I tried to request a refund and their system won't let you without speaking to a customer service agent. You get sent through their customer support chat which never actually connects you with an agent and therefore never lets you request a refund. This is predatory business practice.

I purchased Avast Premium Security for 10 devises on my Mac computers. My first installation for up to 10 devices didn't work, so I called Avast and asked to speak to technical support. After waiting for 20 minutes, I got someone to take my call. That person couldn't help me so I was transferred to someone else who would only allow me to communicate by text messaging only. I assume he didn't speak English. After another 30 minutes, he installed Avast.

This is the worst product available. The program eats up system space causing a slow start up of your computer. When we canceled they kept charging us for the service. Junk and scam in the same breath.

I purchased the $59.88 Avast Software annual package back in January. I had been using AVG Free up till that point. The AVG popups became too frequent so I switched. Within a few weeks of using Avast I noticed my computer randomly going into a Blue screen of death (BSOD). It would happen whenever I was accessing my Spare internal hard drives. I thought at the time that one of the drives was bad. So I replaced each 8TB drive one at a time thinking I would find the culprit as no Disk scan tools found any issues. I had 4 drives. That did not work...still got intermittent BSOD.

I would give it a 0 if it was possible. It all sounds very good but beware. You will automatically be signed up for a year long auto renewal subscription. Then I have no idea what the initial program does except scan for problems, but for every identified problem you have to purchase another Avast product for another year long auto renewal subscription. Then there are the several, incredibly annoying pop ups that keep interrupting every time I go on my computer. I HATE Avast!! And I have no idea whether it’s actually doing anything or not. When will this year finally be over and I can get this evil octopus off my computer?

Be very leary of this software company. They will take your payment and set it up as an autopsy through PayPal. I tried to cancel it 2 days after I noticed the transaction in my PayPal account. They never responded to the request. I had not used it for two years as I had another security software. A customer should get value from any purchase. They must be desperate to take $200 without a customer even using the security software without using it. Horrible.

I used Avast for a few months and decided that I wanted to removed them from my computer when I saw a $87 attempted charge on my credit card that I did not authorized. I uninstalled the program and it removed information from my computer that had nothing to do with their systems. My printer will not work properly and I getting several pop ups that I was not getting prior to installing their program. In my opinion, this is down to persuade you to reinstall. That I will never do.

The Avast Antivirus is a spammy popup that pops up on screen when booting up with a big red warning! The way to solve the danger is to pay! The popups do not have an unsubscribe like most other spam. I could go on and post screen shots and waste more time, but I am so tired of "Free" Antivirus Avast! For God's sake stop the pop ups and danger warnings, I had a tech look at my system and I do not have any thing dangerous. Yes, someone could hack into my computer, they can hack into any computer! Right now I feel that Avast has hacked into my computer!

Thanks to Eva my refunds were deposited back into my account.

Avast has performed above and beyond in removing malware. Scamming spamming fake websites. I just thank them so much. They're an awesome company and all of this for zero dollars. 0. You may get an upgrade if you like but I think they're an awesome company and they have done a lot for me so far and my phone. Thank you!

It has been 4 years since I have used their products and I have cancelled all subscriptions (by speaking with their representatives over the phone) with them multiple times since. I am still receiving charges on my credit card for their software. Their product is good but their way of doing business is dishonest at best.

Just have my phone now, since Avast Driver didn't protect my computer and hackers got in and held my computer hostage. Anyways no big deal except poor protection, but the big deal is that my contract renewed just 6 days ago, and I called to cancel it and they want $99 to do so. Shawn ** more like Hredhaan, took the then brunt of what I have to say after he quoted this one time special. I get it, let's run our business like a scam... Don't buy poor product and business model.

Terrible and unprofessional customer support. I had to politely beg for a refund for a charge that was automatically renewed without my authorization. The entire request lasted 30 minutes while the customer support agent named Kennedy, attempted to exhaust me with alternatives and delayed responding for nearly 5 minutes. The agent tried to exhaust me by asking several times why I wanted a refund and tried to only offer a 75% partial refund.. It was quite obvious their intentions were to frustrate me and delay the entire process.

I downloaded this Antivirus that was supposed to be a FREE trial, so when running program, it would show error BUT IN ORDER correcting the problem, I was continually asked to pay more and more. ARE YOU ALL A BUNCH OF THIEVES. You lie to the people to get them to download your antivirus free then you sock it to us. SHAME ON YOU.

Avast makes a good product with lots of extras. The anti-virus program works very well, slows your computer very little (assuming that the computer is fairly new). I love the product and it has a lot of add-on tools - too many! Avast Premium Internet Security is just fine for most people. Avast is broken down into too many components, each of which you have have to pay for. To get the total package is very expensive. Watch your install as Avast often includes bloatware that, if you're not careful, is easy to miss.

I've been using the paid app for years. It worked well though there were annoying pop-ups all the time. Today I opened my computer and the screen showed that Avast was updated overnight. But my computer would not boot up and a white screen kept flashing. I was on the phone with customer support for 2 hours and finally at the end they told me I needed to pay for additional support to resolve the problem. After I complained and demanded that they fix what they broke they fixed the issue in 2 minutes. Beware the upsell. I'm past the 30 day period since my last renewal so I cannot get refunded I will not be renewing again.

Invasive! Can't uninstall it. Been trying for half an hour. Computer keeps crashing. Even downloading their uninstall.exe doesn't work. Great. Counting their browser, which I didn't ask for and also can't uninstall, I now have THREE UNWANTED AVAST PROGRAMS ON MY COMPUTER. And the popups won't stop coming. Avoid them.

I bought Avast antivirus software and recently added their Cleanup software and their Driver updater. After buying the Driver updater I was not able to use my scanner, which is connected via WIFI. Avast's solution is to have me buy another $200 package to fix their flawed software. Scammers!

BE CAREFUL OF AUTO RENEWAL SCAMS BY AVAST! I purchased the 3-1 bundle which included Avast Cleanup Premium fro $119.99 on June 15. On June 30 Avast still initiated the auto renewal for the Avast Premium Cleanup product for $63.99 on June 30. I knew there was an auto renewal but thought since I purchased the product in the bundle, their sophisticated system would recognize this and AUTO CANCEL THE RENEWAL SINCE I JUST ORDERED IT! Their support, Poojitha, said I should be managing my subscriptions online and it is not their fault I WAS CHARGED TWICE FOR THE SAME PRODUCT! I cancelled the $119.99 order! BE VERY AWARE OF HOW THEY MAKE DUPLICATE CHARGES AND CHEAT YOU. MY SYSTEM IS STILL VERY SLOW!

Well, I have bought Avast Premium Security from the partner avast-tn.com. I really appreciate all the features starting from the efficient firewall, the wifi inspector, the remote access shield, but what is impressed me is that I can prevent access to apps and block my webcam when I need. And also the password protection is also feature I really like. Good job!

While I generally enjoy Avast, they peridically use scare tactics to get me to upgrade for more money; they will send popup that they "saved" me from virus/malware, even though I never entered that site.

Hello, I have just bought Avast Ultimate from their partner avast-tn.com. Avast Ultimate contains SecureLine VPN. I was impressed by the MIMIC protocol that makes my connections secure and never blocked.

I tried a free 2 month trial which I canceled through their chat line a few days before the trial ended as I did not use the product and decided I didn't want it. They billed me anyway after I thought it was canceled and when I checked out again they said I had not turned auto-renewal off, which I thought would have been done when they told me I was unsubscribed and canceled. I could not even find my account to turn that off and had to start the cancellation process all over again. For an antivirus company they seem very shady as far as their billing, unsubscribing and cancellation process goes.

Tried Avast Antivirus product through promotion. At end of promotion Avast attempted to charge my bank account 3 weeks ago and I stopped the charge. Avast contacted me to advise charge was refused. I confirmed decline and advised did not want their product. Today saw Avast charge for $95.61 on my credit card. This was unauthorized charge and the credit card was relatively new and not used with Avast. How did they get my credit card number? Charging me without notification to my credit card that they should not have access to, after I declined their last attempt to charge my bank card. This was a sleazy attempt to push their product and has all the makings of a scam. Avoid Avast. It took over an hour in the phone to get them to agree to refund. I will wager that my refund does not come without another phone call and/or a small claims lawsuit. So disgusting!!

DO NOT buy from Avast. Their website says try free for 60 days and also, 30 money back guarantee. I tried it for 3 days and it did not work as expected. Found out they charged my charge card for 1 year subscription. Went online and hit the cancel tab. Went straight to India troubleshooting. The guy wanted to reconfigure my computer to see if it will work correctly. I would not allow him to do that. He gave me the sales dept number that I needed to call to cancel and get a refund. Once again back to India to a salesperson I could hardly understand. She wanted to send me back to tech support. I said I wanted a refund. She said, "We do not do refunds." I reminded her that the website said 60 day free trial and 30 day money back guarantee. She left and came back to the phone 5 minutes later.

PayPal informed me that AVAST had charged my account for $74.36. I do not use AVAST, I have not used AVAST for several years. This was charged to me without my knowledge or consent. I have been emailing AVAST for a couple of weeks; they either say they will investigate this and get back to me within 48 hours or they just ignore me. I think they are spinning out the time so that at some future point I will have "timed out". I am trying to contact online attorneys. BEWARE of these people.

Avast keeps putting large blue squares in front of what I am doing on my screen, even after I canceled my subscription. Their constant ads to upgrade was one of the reasons I canceled. I do not know how to stop these ads since there is no way to contact them about it.

When I bought Avast VPN and security software they never make it clear they use automatic renewal and just charged me over $100 to try to renew software I did not need. I do not know why America has no law against the default for purchases to include automatic renewal. This is a sneaky way to to behave. They send you an email which was buried in my spam. All other subscription products I use tell you when the subscription is going to expire IN THE APPLICATION. Avast just steals your money after an email.

I use AVG free and Avast free. These two anti virus programs work great, just as good as anything you can buy. I have never had any issue on any of my computers nor has anyone I have recommended these to. Also, the big anti-virus programs are just too full of bloat ware and take up way to much space on the hard drive.