Apple iPhone Reviews

I bought 3 iPhone 7 but one of them started to experience sound issues. As a result, I cannot make and receive phone calls. I spent 1 hour on the phone with their technical support to be told I had to make an appointment at the Genius Bar. The technician tested the phone multiple times and confirmed there is a hardware issue. I was told by the manager and the technician that there’s nothing they can do for me since the phone is not under warranty. They wanted me to pay more than 350 in order to repair it. I was very very disappointed with Apple. I paid $799 for a phone that lasted 36 months. As customer, we are paying for Apple poor quality products. That’s dishonest and unreliable from Apple. They should place label buy at your own risk on iPhone.

I got iPhone 5S gift from my brother. Very happy to receive such a expensive. All said wow to the phone. The phone was user friendly. It was very useful phone. Unfortunately it fell from my hand. Glass was broken. My mistake. But there was no service center in my city. Changed the glass since I had no other option from a iPhone store. Such a expensive phone but no service center nearby. I recommend you should have a guide in your site. Once something happen to the phone it's waste of money and no resale value. As well as no support from any of the site to register a complaint. All duplicate glass fit by a iPhone store didn't work for too long. Again gave back to the same store but it will be waste of money. Already spend on glass and connector. Now asking for the body to be changed. It's better to buy Samsung Edge or S9.

I took my daughter iPhone 6 plus to Fashion Valley Apple Store and after running diagnostic check all test was 100% except battery showed 88%. The technician told that, "You are under warranty and we could replace with new battery." I agreed as it was expiring warranty within two days. But when I came after 2 hrs to take the phone they gave me dead phone. My daughter started crying as she kept the phone so nicely in life proof case spending additional $127 for the iPhone.

So I bought an iPhone 8 Plus less than a year ago and I’m already experiencing hardware problems. I send the phone in for repair (still under warranty) and they told me I can’t have my phone repaired because of a tiny scratch on the screen. They want me to pay 169 USD to fix them again, tiny scratch on the screen before they fix the covered hardware problem. Worst customer service I have ever experienced, and as a company they should fail. They have no regard for their loyal customers and expect us to pay 1000+ a year for faulty devices. Never buying an Apple product again.

Many of the stocks I buy and sell have no news updates in 12.0 version upgrade and it does not show any older news articles as well. Their Apple stock news system is costing me money. These stocks go up and down at times based on news that pops!!! I ask others please send your thoughts to Apple asking for them to fix this if you’re like me. First time I ever considered buying a phone other than Apple!!! The older operating system used Business wire, the new system uses Apple News – needs to be renamed NO NEWS!!! This is horrible!!! Please please please fix this!!!

Very disappointed after an iPhone 7 which worked just fine up until the very day we activated a new iPhone 10 for the same line wouldn’t turn on. I call Apple support who directs me to visit a local store, the representative at the store plugs the phone in to his MacBook and runs a diagnostic check only to tell me the result is a malfunction that caused the iPhone to never be able to turn on again and recommended that I purchase another refurbished phone for $391. When I asked to see the report he advised me Apple's policy doesn’t release that information.

My daughter's iPhone 7 Plus started experiencing issues with the sound which impacted her ability to make and receive phone calls. I spent 3 hours on the phone with their technical support to be told I had to make an appointment at the Genius Bar. The 'experts' tested the phone multiple times and confirmed there is a hardware issue. The manager and staff at Genius Bar said unless you have Apple Care the hardware is not guaranteed after 12 months. They wanted $149 to get a replacement refurbished phone. I paid $799 for this phone and was disappointed with the quality but at every turn they want the customers to pay for the poor quality of production. What a joke. Apple was built on the foundation of quality, reliability but this reputation has gone to the grave with Steve Jobs.

As much as these new iPhones are costing, the amount of "bugs" and technology issues is insane. The phone constantly freezes, sometimes shuts off and the battery does not hold its charge well during the day. Extremely upset and disappointed that Apple is not taking any responsibilities for this issue and have only offered to possibly repair instead of replace. I have been an Apple user for many years, almost 11+ and I am thinking about purchasing an Android.

The week I finish paying off my iPhone 7 for 24 months. The phone stops getting service and will only work when connected to wifi. I do some research and find online that it was a recall with my specific model number. I contact Apple and they tell me if I need to send it in for repair and it will be covered under the recall program. 10 days after mailing it in I get an email saying the device will not be covered and it will cost me $325 to have repaired. I contact Apple and they tell me it's the repair people that have final say on whether it is covered or not and they have decided that my iPhone will not be covered.

I paid for an iPhone XS online with store pickup, but my phone was not available when I went to the Apple store so I canceled the order and planned on getting it in a store at a later time. Order was canceled over the phone (around 1-hour call), and was promised a confirmation e-mail. The e-mail never came, and the money hasn't been returned. Now on my second hour of holding with Apple service to get this refund. Service is just incredibly slow and everything needs to be done twice. Very frustrating.

iPhone X has problem from day 11 after purchased it from Apple Online Store. I have made over 20 phone calls and talked with over 6 different "senior advisor", I have replaced the phone 4 times and had it repaired once, I am still have the same problem. I have expend over 40 hrs on the phone with CR and customer care, no luck, and they do not want to take responsibility for the faulty product. Latest news from advisor is that Apple plans to issue a recall on iPhone X because of the touchscreen problems. Is a known problem with the phone but they do not know when the recall will take effect. In the meantime, my phone is not responsive and hard to use it. Paid $1448.00 for nothing. Getting the money back? Good luck with that as well. Worst company, stay away from this company, they are thieves.

My iPhone X, which I bought in May 2018 had a issue of shutting down all of a sudden and will not turn back on regardless what I do (tried all ways to reset and restore the phone). First time I had a issue, it was fixed by the Rogers Business Analyst from whom I got my plans and phones. He said there was a software glitch, which is resolved now, it needed an update... Fine, it worked for almost three months.

Purchased an iPhone X on November 3, 2017 because of Apple's advertisement stating that the phone is water resistant when it is not. Phone got slightly wet. I turned it off and it never turned back on. Apple told me I would need to purchase another phone from them because the phone had experienced water damage. I understand that Apple distinguishes between water resistant and water damage. However, this phone has only experienced slight water and according to the claims made by Apple the phone should of been fine if it was truly water resistant. I believe that my phone had faulty rubber sealing because I had purchased the phone the day it was released. Apple's claims of water resistant phone that it markets to consumers is highly deceptive.

Very Very disappointing!!! I have been using Apple products over 5 years and I was optimistic about this company. Of course until I terribly disappointed. Recently I face a problem on my iPhone (Freeze out and stuck forever with "Apple logo on" in a black screen). I have contacted customer support twice. They both recommend me to get service at CityMac Kirkland. I went there (long drive from my home). The serviceman saw and confirmed as my iPhone has nothing physical damage he plugged in his computer and tried to figure out the problem for about 2 minutes or less, he told me to pay $325 for fixing my issue. No other solution as per his saying, I have bought the iPhone ~$700 and I lost all, no fixing. No nothing. I recognized that this company would be no more my choice. I am selling all my Apple products including my Mac, I don't want to see even remember a while about Apple products.

Battery Gets HOT. My phone is still under warranty and Apple refused to honor the warranty. I called the customer service and I got transferred again and again. Finally they sent me to the store. The Apple representative told me if my phone is hot to put it in the freezer. What a disappointment. Shame on you Apple taking advantage of the little people.

Forget bad customer service. They have come down to fraudulent business activity. My iPhone was under one year warranty and Apple’s executive relations team refused to honor the warranty. Apple took my money by fraud.

Actually mobile was running good after some months, automatically it will be turned off. But further I got to know that when it is off it will be in frozen condition, but the mobile will be running in background, that is if we call to that cell we can hear ringing sound but the phone doesn't displays, it will be in dead condition... But mobile will be working in the background. Further by pressing both lock and home button we can on the mobile... Please solve this problem.

Do not waste your hard earned money on Apple iPhone. Purchased 6s brand new just a 1 1/2 from Apple. I truly believe a bug is in the software to reduce battery life to make you upsell to newer model. I also think they are in cahoots with Rogers. I believe Rogers is sending bug to increase data usage that is unjustified. I have carried a cell phone over 10 years & use it exactly the same, but amazingly it is now over data within 2 weeks & nobody oversees the corruption.

Service center people at Sec 32, Chandigarh are not interested in replacement of battery as they were not sure of the mobile performance thereafter. Had to dump the phone after some time and went for new mobile of other make. Would like the service center friendly with customers.

Worst cell phone since the Motorola Razr - I fully regret downgrading from the iPhone 6 to the X. The GPS and WiFi only work half the time. The system is slower than the iPhone 6 Plus. The brightness auto setting barely works in comparison to older iPhones. Don’t waste your money.

I used to like Apple. I received an iPhone Six for my 11th birthday and I was excited as this was my first phone. My phone worked fine originally and was decently priced, then things started going wrong. WIFI problems - my phone would disconnect from the wifi occasionally and I would have to reconnect if I realized, I wasted mobile data because of this stupidity. I also had trouble connecting to other wifi and other wifi would take forever to show.

My Apple iPhone 7 recently stopped being able to both send nor receive calls. The technician at the Genius Bar at Apple store admitted this was a known issue for some Apple iPhones 7s. They went further to say the only fix they have is to purchase a new phone for a reduced rate of $319.00 (plus taxes). Basically trading my "old" one in. When I asked why they would not just fix this known issue or recall it, she said initially that was the program, but it was discontinued. I bought this phone last June, a few months outside of the 1-year warranty.

I'm extremely careful with my iPhones and have never had any issues with breakage or damage. I received the 8Plus as a Christmas gift along with a traveler Otter case, where the button is exposed. Everything worked fine until the end of May when I took it out of my purse and proceeded to take a photo to forward to a friend. NO problems! Then I pressed the button to take another photo and the phone froze! That was it. I could not turn it off or get the home screen, only the apple sign. I went on-line and tried all the tricks to re-boot the home page but nothing. I did get it to shut off and reboot, but it only went back to the apple insignia. When my husband came home and took a look, he noticed a small little indent, like a pen might make, on the edge of the button's circumference. It was barely visible.

It's my opinion that Apple Inc. puts its updates out to improve its newest products glitches, while knowing it will cause multiple problems with its older models that are advised/forced to do the updates as well. I have been forced into buying new phones every couple years because as soon as I update any of my 5 phones there are instant problems, some rendered inoperative, and some that just piss you off so much by not working correctly that you can't stand it anymore!!! I despise a company that purposely causes damage to its older products forcing people to "upgrade" just so they can make the almighty buck! I personally will never own another Apple product again.

I have had an iPhone X for three months and am already on my third phone. The facial recognition keeps malfunctioning. It also seems to freeze up and needs rebooting often. I have gone to the Apple store in South Portland Maine and they made me feel I was only one this was happening to. Now I know that is not true. Very disappointed. My other iPhones were very reliable.

I purchase my iPhone 8 on Mother's day through AT&T plan. I also brought the battery case. My phone was dying a lot at new purchase time and completely power down and coming on without me resetting. Frequent turning off and just dropping had no cellular data on even in Wi Fi area and weird scratch noise occasionally with low volume and folks not hearing me. I went back to store. They advise to remove battery case. It cleared up dying so much but other issue still remain but was less frequent. Only happened once in a while. My phone would get hot frequently over the last few weeks and issue arose again with battery dying not holding charge and power off and come back on as if nothing happen at full power of charge.

I bought my son an iPhone 6 last Xmas, he is only 10 and he was so happy about that phone, bought it promo in ATT which was my carrier back then for $200. I am a single mom who works 2 jobs, $200 is a lot but seeing him like it was the best thing I ever given to him. My son was a victim of bullying, he is small for his age, I love him so dearly and I am very protective of him. Almost 3 wks now we switch carrier because of poor signal, when we went to the carrier to activate the sim card, they saw my son iPhone got a damage, swelling battery. I called Apple and they sent me a box to send it back to them to do repair.

I am very frustrated with Apple. I initially had a problem with my iPhone 7 making and receiving calls however everything else worked as normal texts, internet, apps. I took it to my cell phone provider. They looked up my serial number and said that my phone was on recall and to take it to Apple and they would replace it. I absolutely loathe going to Apple for anything because of how busy it is all the time. Even tho I hate Apple stores I still have been team iPhone since they came out. I also own all Apple computers. Have had several generation iPads, iPods and Apple watches, but after this experience I may be saying goodbye to Apple. After I waited for three hours they told me that they had to send my phone out to be fixed and therefore I was left without a phone for a week.

I called Apple customer support and asked them to replacement my iPhone 6 battery. They declined to give me loaner phone while my iPhone will get replaced (expected time 2-week including shipping). 2nd they asked me to phone for shipping charge. 3rd their local service Center asking me to bring the phone first then they will review and place order for battery. I asked who will pay for twice driving 100 miles. They stated they practice this way. So just for battery replacement, I've to drive twice. This was affiliated service center.

I recently downloaded a security app that did not give the price at the onset. When it was downloaded it I immediately got a message they were charging my Citi card 29.99 for the app. I immediately called Apple Customer Service and asked them to delete charge; I also immediately deleted the app as I was fearful it was a scam although it was in Apple’s App Store. I received my credit card bill and the charge was on there so I disputed it with my credit card company and they returned my money. Then I noticed my payment information needed updated on my iPhone. I called Apple Customer Service and was told that I could never use that card again on Apple ID because the card was used in a dispute. I don’t use another credit card so now I cannot download a free app or pay my iCloud storage. This should be illegal.

NEVER in life buy a APPLE product because they think people a literally stupid. My brand new iPhone 10 which I had since April 18 fell out my pocket and shattered the back glass screen. I then called Sprint and said I pay 17$ a month for insurance am I covered for a replacement? Sprint then checked my account and said they only cover lost or damaged phones and Apple Care covered broken screens and malfunctions so I called them a WHAT A NIGHTMARE!

My iPhone 7, well under a year old, will not connect to any cell phone network. I have Verizon service. I took it in to the Verizon store where I purchased it and they put me in touch with an Apple rep who explained that I had a recalled phone and that I would need to return it to an Apple store for repair. It had not been working for about a week. As anyone will understand, this is a problem. The nearest Apple store is 177 miles from my residence, a 354 mile round trip. It will take a minimum of 5 days to repair and they will give me a “loaner” and I must return that and pick up my phone in person... Over 700 miles of travel for an issue of their making that is now my responsibility. Seriously? Yes. I later spoke with a senior customer service person named Keith who suggested I mail the phone to be repaired, with an unknown turnaround time and no loaner.

Like many iPhone 6's, my battery started to struggled. After waiting 4 weeks for a replacement battery to arrive, I dropped my phone off at Apple to replace it. Later when I went back to pick it up, they told me that they could not fix it because when they opened the phone, they claimed that a 3rd party had made some modification or it was a phone not purchased through Apple. And so therefore they will not touch it in any way. The thing is, I purchased the phone at an Apple store and I have never had it serviced anywhere ever. So they refuse to even attempt a fix, and customer service will not do anything for me. Not a replacement (I would be fine with another 6) or any kind of voucher toward a new phone. They basically sold me a modified phone, then said because it had been modified they won't help. I've been scammed Apple, and customer service basic response was "we don't care".

After a few days I updated my iPhone its battery suddenly started draining really fast then it stopped charging. I took the phone to the Apple service center since it was under warranty, however they refused to accept it because of a tiny dent on the metallic body of the phone. Only if they could have told me to take care of it like its some crazy highly unstable antimatter bomb!!! I took it to a local repair person which was the only choice I was left with. He replaced what's called the U2 IC, and it started to charge again. However the battery keeps draining in 4-5 hours. Again wasted more money. It's my second iPhone. Again lasted only for a year and a half. I spent so much money on this phone. One of the worst experiences in my life. Hope no one has else suffers like this. And it's creepy at the same time since no one knows how their destructive update algorithm chooses its victims. So creepy.

They are worried about the battery. I paid 750 dollars for this phone and the phone is junk and I can't get Verizon or Apple to fix it even though I have warranty and insurance and I am finding out it just not me and my phone. Lot of the iPhone 8 are nothing but trouble.

Phone was locked out by Apple because I turned off find my phone to reboot, could not answer the security questions. However I had 3 of them recorded on paper. Worked 4 days trying to get new log in details, talking with Apple they froze me out wanting me to send them a record of buying the phone. They knew I had the phone for 2 years. Because they told me the date when I bought it. This is a scam to remove the older phones from the market preventing sales of the personal phone!!! It did not matter what I told them about the phone. They found excuses to freeze me out. No I did not steal the sorry phone. BOOKS... CAN BE OPEN TO SEE THAT I PAID MONTHLY. This is buying a Ford and GM telling you when or where you can operate it... Very, very, very upset, it's hard to get to the person on the other side of the phone. This cost me extra money. Now I know how they pay their CEO 1,000,000 dollars. It did not come out of their pocket.

I have tried to be a loyal customer to Apple. I have purchased dozens of Apple products - but never again! First, the fact that the software design is "intentional slowing my iPhone 7 Plus" is extremely disturbing!!! Second, None of your Apple devices are compatible - the charger on the iPhone is not compatible with the previous chargers on the iPad; nor the Apple Watch; which is not compatible with the new MacBook - which is not compatible with the charger for the prior MacBook Air! This is called insanity!!! It is a pain in the ass to carry 5 chargers on vacation or business travels. My Apple TV devices will not allow me to watch with Amazon Prime nor Google Movies. I plan to shift my future business to Microsoft and Google!

Apple iPhone 7 - I had the same exact issue as "Holly of Catawba, SC". I wonder how we can connect. I had the same issue and my phone wouldn't turn on during business trip in Las Vegas. They ALSO told me there had been 3rd party modifications done to my phone and that they couldn't replace it. I bought this phone 6 month ago, it's under warranty and I even BOUGHT AppleCare. When I bought, it had issues with GPS and the following day, I went back and they gave me another phone (So, I don't even know if it was brand new?).

Apple stole my money under fraudulent terms. I have had Apple iPhones for years, but I am now feeling the unpleasant nature of learning that they are controlling everything I do and seem to be using sophisticated scamming techniques to get money from me. The most recent is when I contacted Apple to put money in my Apple Pay so I could use it anywhere. I wanted to make small gaming purchases and then use it with Apple Pay at other locations. They now have a good chunk of change from me, unfortunately, I will never be able to use the money as it was intended or make payment at other locations.

So tell me what company makes you wait 14 days to be able to get into your own account because you forget your password on your Apple ID? I am beyond annoyed... First it was 24 hrs... Received the email to reset and it was changed to another 13 days. Are you kidding me? All I need to do is reset my password. I know my passcode for my phone, my iCloud ID. Never once did it ask me to reset or ask security questions to be able to even try to. Just went into account recovery. I don’t need account recovery. I need to reset my password so I can access features on my phone. Called customer service and was first hung up on. Called back and spoke to a Jasmine who told me and tried what I have already done which I told her at the beginning of the call. Way to listen. Asked for someone that can help me resolve this as waiting this long is just unacceptable.

This is my first iPhone and I just don't get it. How can this company get away with providing such a bad product? After trying to get Apple to replace my iPhone 7 Plus for 4 months because the microphone would not work properly (sound came through very muffled and far away) the replacement had the same issue. Guess all iPhone 7s have this issue? The phone locks up all the time even after software updates, and does not search through my cellular data when Wifi is not available. I am going back to Samsung which is a MUCH better product.

I have an iPad, few years old, stored away in a safe location except for the occasional use now and then. I still have the original packaging that it came in and everything looks brand new. The device can hold close to full charge for days. Then I noticed the iPad keeps dropping network connection. Tried all troubleshooting including resetting and erasing everything. As a note, other devices on the network have no issues including an archaic Android. In the past an update bricked my iPhone and as consumers we have to take action because Apple is going too far with these tactics. Every time I had to reset, I have to register with Apple which shows they think the products we buy still belong to them. Not sure the next course of action but this is totally unacceptable.

My phone, extremely well cared for, never dropped, all of a sudden after 1.5 years started acting as if a maniacal ghost were on it. After bs Apple replies I discovered my brother-in-law had the same issue with his 6S. 2 in one family? Started researching and discovered a class action suit. Apple replaced the phone for $149 with the same model, and then promised a $200 gift for all the trouble. Had 30 days to claim, and I claimed it after 25 days, then never heard again from the rep. Email twice and called twice. Only get the Apple recording at her office. Joining the class action and telling everyone never to buy Apple again.

I purchased an iPhone 7plus from an AT&T store in September of 2017. The phone was new in the box. On April 6th at about 10 am my phone just went dead. It had a full battery just a few minutes before. It wouldn't turn on and wouldn't take a charge. When I went to the AT&T store, they said that I would have to take it up with Apple because it was under the manufacturer's warranty. When I called Apple, the soonest they could get me a replacement phone was a week later. When I told them that was unacceptable because I had an elderly aunt in my care, they suggested I go to the Apple store in Charlotte to have it replaced.

My iPhone X which I had for less than 3 months turned off all of a sudden and the next day the battery started swelling in the phone. It swelled up so bad the phone cracked apart in the middle on the front and back of the phone, exposing the entire inside of the device. I was in Thailand when this happened, and anyone who has been there in April knows it is extremely humid and very hot. I had to truck around this phone that was now exposed to the elements for the next 2 weeks before I was able to get back to the United States and take it to Apple.

A few months ago, I replaced my iPhone 5s with a X, as the battery on my old phone was giving out and the phone started to shut down unexpectedly and often. I thought an "upgrade" all the way from 5s to X would be an amazing experience. Gosh, do I miss my 5s. And oh boy do I miss Steve Jobs. I'm perfectly willing to believe that Tim Cook was an amazing COO and probably a much more decent human being than Jobs ever was (his reputation proceeds him). But from what I can tell, Cook is by no means visionary. Sure, a lot of things (a LOT of things!) are different on X, but they definitely are NOT better, at least not for my purposes. The X is much more complicated and not NEARLY as intuitive as the 5s. I have had it for months and I'm still learning how to use it. I even get confused about how to turn on the flashlight after I've logged in with face recognition. (In fairness, the face recognition is AWESOME!)

When Apple first came out with the iPhone updates our whole family (4) started having problems with phone freezing, not holding charge, slowing down etc. When the news came out about battery replacement I called Apple support as they recommended, and after having been on the phone with them for over an hour doing diagnostic testing that they said showed my battery was "perfect." Yet they couldn't explain why my phone was suddenly slowing down and freezing and stated I probably need to update my phone!! I finally said I demand a new battery, that of course I have to pay for, and I would like them to order one. They stated they'd order it and I'd have to go to the store and waste another 1-2 hours there while they "replace" it. I never received a call or email from Apple that the battery was there.

I have been very upset that my iPhone 6 has slowed down a great deal. My battery was tested and it showed it to be healthy. Think Apple has done this so that it will force you to buy an iPhone 8 or an iPhone X. I do not buy their excuse the new software does not run on the older phones. My iPhone was running perfectly until they slowed it down through a software update and this was originally done without the customer's knowledge. I also learned for the first time today that when Apple does a screen share on your computer they record your computer. As a customer I don't like the fact you are forced to have your computer recorded if you need to screen share with a tech agent. I don't think any customer wants their computer information recorded. There is no telling what Apple will do with that information. We saw the problems with what Facebook did with their members' information.

Updated my phone in October 2017, got the new iPhone, from the first day it was useless as a phone, I couldn't understand what people were saying, after a while with it if I get a call I just pass it to my wife to answer. I have even borrowed friends phone to make a call. Today I took it back to the store. They looked at it and it was ok to them, so I came Home got my old Samsung Galaxy S5 put the SIM card in and now I'm happy. Never have another iPhone, pure garbage.

I cannot believe what happened at the Apple Grand Central Terminal store today. There is a snowstorm in NY today, which of course has been forecasted by all news/weather stations. I placed a very expensive order of items that I critically need on March 11. I received notification that they were all available to be picked up today. I’ve been planning everything around today’s delivery date, as the items I am awaiting are critically needed for both my work and personal life. I’ve received several notifications as recent as last night that all of my items are now available for pick up; the most critical item just became available today. I traveled for hours through the snow to get to Apple Grand Central, where my items were being held.

Apple has slowly been going backwards the last three years. iOS 11 has been a mess, and they are throttling people's phones without permission. I have sent in my iPhone 7 Plus 2 going on 3 times. Meaning I will have a total of 4 phones that have not been fixed. The first phone bottom speaker wasn’t working. Eventually went out completely. I called for a replacement after I just couldn’t take it anymore. I received a worse off phone. The screen was yellow and the speaker, was broken.

I have been having some battery draining problems on and off the last few updates to iOS. However, after updating to iOS 11.2.6, the battery now drains faster than ever. My phone last about 6-7 hours on standby now! I consistently have seen my phone drain down to nothing when I have WiFi and Bluetooth turned off - and I'm not making calls (1 call of 3 minutes) or surfing the web or texting (no more than 4-5 texts total) - just have my phone open to take notes periodically. Please fix the battery life for my SE or you may lose yet another customer due to degrading the battery life and slowing my phone down and making it less useful with each update.

Someone people might think I’m over exaggerating when I say “my phone is my life!” But I’m not. My phone is my life. Everything about it is amazing. I remember the first time I got my phone. I remember opening the box the mailman gave me when I was sitting on the front porch. I remember being online picking a iPhone 6 Plus and looking at the colors. I had chosen the rose gold because the pictures looked beautiful. My phone has a big screen that allows you to zoom in and out when taking a picture of something. The camera is better than most phones. You can take so many pictures because it has 16GB. The 16BG means that my iPhone has more storage than regular iPhones and Androids. Unlike the iPhone 6 and 6 plus the iPhone 5 does not have much storage and in order to have enough space for pictures and videos you have to deleted some that you already have.

As many other users of the iPhone 6, my battery has lost its charging/ lasting stability. After waiting on the phone for over 50 minutes waiting for an Apple customer service rep to answer. Then another 20 to 25 minutes giving my serial number, and waiting for him to find my phone and determining I had a bad battery. I was finally told that since I lived in NW Florida, and there was no Apple store around, I would have to drive over 200 miles to the nearest store once they shipped a battery to that store! I ask if they could ship a battery to a nearby Best Buy that had an authorized Apple repair department and was told NO! This policy is absolutely insane, seeing as how Apple is at fault. One would think they would exhaust all possibilities to try to correct the problem. Too bad...they just ensured I will NEVER by another iPhones!

Am using iPhone 5s continue 5 years... it’s a worst product I ever seen in my life compare to others... its battery life is too bad... Nowadays it’s power off while start using the mobile data at full charge. Its display is also bad. A small fall breaks the display also. In this case I fixed. I don’t buy the Apple product anymore and I don’t allow my friends to buy this damn product.

Don't assume you will get a new battery when you send your phone for the replacement battery. Though mine (iPhone 6 battery) was in perfect cosmetic condition and was working well except the battery life, I was told there was "too much damage" inside and they couldn't replace the battery. When I called to ask what the specific damage was they said they couldn't tell me but it would be something like "unauthorized parts". I asked again what specifically was wrong and was told they couldn't share that information with me. The phone has never had service so "unauthorized parts" were not possible. Apple is definitely not keeping their promise.

Poor customer service regarding power cords. Purchase power cords every 3-4 months at $30.00 a piece. They break and Apple refuse to replace. Better off with money spent on android phones. Save yourself the money!!!

After updating my iPhone 7 with the latest software iOS11 my phone would no longer connect to any of my Bluetooth devices, I could not accept incoming calls and when attempting to restart/hard reset the phone would sit at the Apple icon for several hours. I went to the Apple Store at Arden Fair in Sacramento, CA. I was told the phone needed a "hardware swap" meaning a new phone and that it couldn't be repaired. I was still under warranty and was told the phone would be covered under warranty BUT, that I had to pay $140.00 plus tax for a new screen before they would replace my phone. They argued the warranty doesn't cover cosmetic damage therefore Apple won't honor the warranty unless I pay for the crack on the corner of my phone. Apple forced me to pay them money before they would honor their own product warranty. (Picture of phone attached.)

I’ve always originally been an Android person up until 5-6 years ago when I purchased my iPhone 5s for 700.00 dollars at Walmart. I loved my phone up until the last few months when it took forever ever to respond! Then I watched the news about how Apple intentionally slow them down with one of their updates. It all makes sense now why my phone just chugs now. I’m so mad that I’ve officially decided that I will never give Apple another dime or my time. They can kick rocks!

My daughter took her phone to get the battery replaced at the Apple store. The $29 battery ended up her costing $170 because the corner of the glass was broken. They needed to replace the whole screen. I had my other daughter's battery and glass replaced at the mall repair kiosk for $90. Should have went there again, forget Apple.

Having extreme difficulty with Apple customer service to replace battery in my iPhone 6. Been trying for over a month to replace battery after Apple downloaded app affecting my battery performance and phone speed. Nothing but the run around. Been on the phone multiple hours and got promises but no results. I will not buy another Apple product.

I went to visit an Apple Store to get a $29 replacement battery, as advertised. Please note that this offer was made after thousands of customers complained of Apple intentionally slowing down older iPhone due to batteries. At the Northridge store the genius gentleman told me to wait for Apple to send the battery in 4 days. I said, "Alright, will do". I recently got a phone call that it will be 13-14 weeks later. Not 3-4 days. Also, when I called the customer service advised me unofficially to trade in my phone to get a new one, LOL.

I bought iPhone 5s to my wife in Jan 2017, from December 2017 having issues with phone. It is not restarting, keep showing blank screen. Need to keep the phone idle for 1 or 2 days to get the phone back to normal. It happened 3 times within 1 month. Then I decided to call the Apple Customer care on Jan 17 to report the issue. Over the call representative said that phone warranty is going to expire soon, luckily I called them and they found the issue exists and they need to send the new phone since it is in warranty. She took the shipping details and said that she placed a request to send a new phone to my address in 5-6 business days. I waited for 7 days and then called back Apple about the status of order, they said the request was cancelled and they don't have a reason why that was cancelled.

I have had an iPhone 6s for a while, lately it has been slow and lagging. A friend said it might be because of a slow battery they used for my model. I tried calling the store on a break. Spent 15 minutes on hold and wasn't given a chance to leave a message. So I drove out of my way after work, waited 10 minutes and was told I could wait another 20 minutes then they could see about ordering the part. I don't get why they wouldn't' let me leave a message so I wouldn't have to drive out of my way for nothing. If I need a part for my car they let me know if they have it and order it.

While ice fishing at Apple Canyon Lake in 16 ft of water on 01/15/18, I dropped my pole into the lake. As I retrieved my pole, my phone fell in! I purchased a new iPhone 6 on 01/17/18. Then was able to retrieve my submerged phone with pole & hooks on 01/15/18, dried it on a heat register overnight & it works! Had only OtterBox???

Contacted support for help in resetting password on IPhone 7 Plus after 30 min on phone being disconnected twice. Was told there was nothing that could be done, it had to go through the “recovery” which could take up to a week or more. This is absurd.

I am writing to you regarding my recent experience with Apple customer service. I was one of the unlucky consumers that needed to get a new battery. I read the article that your company posted on how to accomplish this. I called the Apple support team and they set me up for an appointment for 1-5-18 @ 1110. During that call the customer service guy noted that the nearest Apple store is 60 miles away and he apologized. I completely understood and was not at all upset to have to drive the hour and half through Portland traffic. When I get to the Apple store in Tigard OR, I was about an hour early. I checked in with the folks there and told them my name and I was there to get new batteries for two iPhone 6s Plus phones. He informed me that I would still have to wait an hour before someone could help me. I waited and was finally helped around 1100.

I bought an iPhone 6s Plus April of 2016. Within 9 months I had my phone replaced 7 times. Would go to the store. The defects would not be fixable. They would swap my phone for a new one that was great on their part. Unfortunately all the phones I received came with same problems. Today January 11 still have the same problems but worse. These are the problems I’m experiencing pretty sure you will too on any series for the defects come through their updates: No Bluetooth connection. They don’t tell you if that is very poor signal. If you have a watch attached there will be no other connection. No one can hear on the other line.

I have always had many Apple products (iPhones & iPads). In Dec 2017 after doing the latest (requested by Apple) update to my iPhone 6s+, I have been experiencing dropped calls, no reception bars (when I always have had good reception in my home for last 15yrs). Called AT&T thinking it's a tower problem, they checked. Nothing had changed. Still showed same reception rate, etc. Tech girl helps me reset phone, etc. but still no better. Phone has continued to degrade battery life & strange glitching occurring (phone won't reset screen from sideways to upright) without turning off & on. Tech girl said, she never does the updates until absolutely has to (I've heard these suspicions before).

I phoned my local Apple store to set up an appointment to have my iPhone 6 Plus battery replaced. I was transferred to someone outside of my locality but she assured me she could book everything with my local store. So she booked me an appointment to have my battery replaced in 4 days time. When I went to the store, which is far from my home and way out of the way, they said they didn't have that part in store. So they booked an appointment to have service done but then failed to make sure the store they were booking with actually was able to provide the service. All this because my iPhone 6 Plus has been slow for about 4 months and lagging at every key touch.

I have been using Mac/iPhones since I can remember now. 15 or more years later I'm so over the whole scheme. I have a iPhone 6 plus for only 2 years...of course it’s slow, lagging, now the screen is black. Of course it is because there’s the 8 and the X on the market. This force to buy "upgrade" to the next phone is ridiculous! If I want an upgrade it should be MY choice not! Apples. Guess what?! You’re not giving them away. We have to purchase this overpriced phone for more money every time and for what exactly??? 3 different features? Or oh so my camera can actually open up on time smh... over Apple's **! All the money I spent and can't have a phone for more than 2 years. This is just bad business and highway robbery. DONE WITH APPLE.

The Apple help website - in my experience has never provided accurate information when setting up a Genius appointment. When you do set up a Genius appt, you still have to wait. I have an iPhone 6 with a bulging battery. No appointments are available for the Valencia CA store, so I called Apple. Steve told me it was due to the high volume of battery fixes. After asking for an appointment after 5 pm and requesting to lodge a complaint (not against him). He placed me on hold again, connected me to the Valencia store and I got a circuit busy. This is as good as being disconnected. This took 23 minutes. COMPLETELY UNACCEPTABLE. I have 3 iPhones, 1 MacBook and 4 iPads and am on the verge of going ANDROID.

When Apple slowed down the older iPhones, I had an iPhone 6. It started to malfunction and I went to the Apple Store and purchased a new iPhone 7 thinking that my iPhone 6 was in need of repairs or something and it probably would be better to put the money into a new phone. I know Apple is replacing batteries on the old phone for $30 but that does not help me with the expense of my iPhone 7 for which I am still making monthly payments. I feel there should be some remuneration for people as myself who are paying out several hundred dollars for a new phone when there was no need to do so.

Totally unhappy about Apple's intentions with the iPhone 6. I started to notice a slower performance and reduced battery power in the last four months. Since then Apple's intentions and actions have been become public, I feel that we have been deceived and cheated... My phone has become very slow and I'm having to re-charge my battery twice during the day with minimal usage, not what I bought a couple of years ago... hopefully Apple will remedy the situation quickly.

I have been paying for music through Apple, but defaulted for a month. Now I can't update ANY apps. I can't download FREE apps because my account is defaulted. What a joke. I'm not paying for music from them anymore. There are plenty of quality music apps out there. Plus I am buying a non-iPhone soon due to the updates causing my phone to be much slower. I used to think this was a great company, but lately their business practices have been questionable.

It took me 3 days to activate my iPhone. I switched from a droid because I thought it was a good deal and I would finally convert over to iPhones. BIG mistake! I have had nothing but problem after problem with my iPhone AND to make matters worse, it took me 3 days to activate it because the 3rd party support team on the other side of the world used my phone's serial number for someone else's device. Suspicious? Yeah. Really weird. I couldn't understand anything they were saying when I called for support. I have had this phone a total of 3 months, I hate it.

This was the best helpline, tech support etc that I have ever had. This lady, Miss Leonda was fantastic. Extremely knowledgeable and so friendly I felt like I was talking to a close friend. She had great patience as I am not especially tech savvy. While solving my problem she took the time to explain things to me and educate me on a number of things. I was trying to get my new iPhone set up and save all my info from old phone. With no clue how to do this and forgotten passwords and many other limitations on my part, Leonda calmly walked me through everything. She even made it a pleasant experience.

This iPhone 6 has been a nightmare. Initially I thought it was a network problem. I contacted Sprint customer service and I was assured that the problem was not a network problem after some tests they ran. I’ve been experiencing drop calls, delayed or not receive texts and notifications. I went to the Apple store twice already hoping they can find a solution and of course they didn’t. After reading the reviews on this page I know now that it’s a hardware and software problem; it’s an Apple problem. Going forward I’ve been also having issues with the battery, some functions on the homepage, not being able to send a texts while on a call, which wasn’t a problem before. So yes it’s progressively getting worse and worse. What a mistake it was purchasing this phone. I will be going to the Apple Store tomorrow and I will get a new phone. Hopefully that’ll solve the issue.

Hello everyone. Apple phone is one of my best and most used device so far and I would really say I am enjoying the uses of it, but nowadays I don't know why my iPhone suddenly stopped working and also the charging point won't work anymore unless I switched off the phone.

I have iPhone 6 and I updated with new iOS 11.2.1 but the after downloading the performance has been very slow response. I contacted Marlton, NJ store and they said I need a new iPhone. My wife has the same phone but without the updated software and works fine. There was no warning that once we download the new software the cellphone will performance will be compromised. They also said Apple cannot reinstall the old software. Very disappointed???

Had a perfectly good iPhone 6 worked great, was sent a update, downloaded update, change some functions of phone, then they send another update which were claimed to fix last issue, made more issues, sent another update suppose to fix more bugs, WRONG! Made things even worse, now the latest updates have home screen options doing totally other functions, they flubbed my perfectly fine phone and turned it into the most frustrating piece of crap in the world.

We were asked (by the phone) to update the iPhone 7. After the update the phone would not work. It would not come on or receive calls... You could not call out... Great security here!!! When we finally talked to Apple we were informed there might be a charge to fix THEIR phone after THEIR requested "update" caused the phone to crash and quit working!!!! There is not an Apple store near us so we need to drive, 2 hours, to get THEIR phone fixed after THEIR requested update and we were told there might be a charge to fix THEIR phone after THEIR update was requested by THEM. Good luck getting paid Apple if you sell junk you shouldn't get paid by your customer to fix YOUR problem. We are not the only person with this problem... We were told by the Verizon store that they have dozens of people come in with the same problem.

I finally decided to ‘upgrade’ to an iPhone after 5+ years with a Virgin Mobile LG Tribute (which still works by the way). What a mistake. I bought 2 of the newest versions (iPhone 7) in November, 2016 through Verizon and one year and one month later, (one month out of warranty, go figure) one phone starts with “No service.” It will not receive or make calls or texts. Verizon customer service tries switching the SIM card which does nothing, so they tell me to contact Apple. Apple tells me to reset the phone to factory setting. When we do that, the phone has two factor authentication to reset where it sends you a text to the phone to verify it is really you, however, the phone was not receiving texts so we had to wait 3 days for a code to be sent to the other phone on the account. All this for the phone to still have no service.

I confronted battery problem with my iPhone 6, on October 20th, 2017 and directly reached to AppleCare Senior Advisor in Istanbul, Turkey. I got quite a satisfying reply, with a Case Number for my problem and got a solution offer immediately. I learned that there was a confusion in my iPhone serial number with another customer caused by APPLE technical service, previously. So, the AppleCare Senior Advisor proposed me to change my iPhone with a new one in 3 weeks. The advisor was quite helpful and quick to find the solution, she followed me up till I filled out the questionnaire about her service on October 25th.

Between my wife and I we went through five iPhone 6+ phones. AT&T charged us $1300 for a refurbished phone after it was sent to our home but didn't work upon delivery. This was all due to the touch disease (Grey Bar). I'm now with Verizon and purchased an iPhone 7+. What a mistake that was, I'm on my second iPhone 7+. The newest one, which is less than two months old is unresponsive. Apple wants me to drive 3+ hours away for service or be without a phone while I mail it to a certified service location. I'm calling Verizon in the morning and will see what I need to do to just be rid of the Apple.

I have nothing but problems, the NEW iPhone 7 Plus, does not hold a charge and gets worse with it's all around performance every time Apple suggests a new update! I never hated anything as much as I do this lousy phone.

I have owned apple phones since the iPhone 3 and I was forced to upgrade my iphone 3 due to software updates not being compatible with older models. I now have an iPhone 7 that I have owned for almost a year. This phone has been a nightmare regarding call quality, specifically issues with phone calls going directly to voicemail. I also loose signal during calls when in buildings and this is very frustrating due to the fact that my previous iPhone 4 NEVER HAD SIGNAL ISSUES. I have troubleshooted this iPhone 7 by reading user manuals along with help from at&t which is my cell carrier. The terrible experience with this phone has also been contributed by the last few software updates. I now have to re-educate myself about changes to settings and menus that I did not want to change.

600$ phone can’t do what a 10$ alarm can. Constantly late for appointments, work etc, thanks to the alarm never going off. It’s set and not silent. It just won’t go off. Updated or not even after getting a brand new phone to fix the problem it still happens.

I stopped by twice. Once in Freehold Mall (Tech did a restore). In NY on 11/10 (tech was extremely arrogant and refused to acknowledge the problem). Widely known issue. The iPhone 7 Plus freezes sometimes on home screen press. I could not reproduce the same while at store and they refused to back up their product. Today 11/11 it froze again once. Apple like any big company is showing signs of going downhill.

The new feature which turns on your WiFi and Bluetooth and turns OFF your cellular data whenever you move or go to a new location has literally ruined my phone. Now whenever I drive, walk around, or go anywhere it takes me 3 buttons to be able to do something as simple as send a text message (I now must turn off wifi and bluetooth in the command center, go to settings, and turn cellular data on). I am also receiving calls and text messages hours after they were sent due to this issue. I pay for unlimited cellular data, and the fact that you turn it off constantly whenever I move at all so I can't use it or use my phone is atrocious! My navigation turns off whenever the phone turns its own wifi and bluetooth back on, and my Spotify won't play as I drive. Switching to Android after 10 years of being an iPhone user because your update makes it so that my phone literally does not work in basic phone use.

I recently replaced an iPhone 5s with the new 8 and I am extremely disappointed. It needed a new IOS (not just an update) and is slower than the 5s (a great phone). The 8 is over-featured and the software is very glitchy. I had similar problems with my Blackberry just before that company went under. Apple's strength used to be reliability and simplicity, but it seems to have lost its way. Many of my friends and associates feel the same and are moving to Android. I have not used the new iPhone X, but I have to think these 8 problems extend to that model as well.

I bought two Apple watches maybe a year ago, I was lied about Apple Care for both devices. For customer services my issue is still pending and no one would help me. Extremely rude and I have been told that my replaced device would be sent to recycled if I do not come and pick it up, when I was told that they would be delivering it at my address. I specifically mentioned that I would not be able to come to pick it up, it was the rep that told me they can send it to my add, she forgot to add my address. I got a call saying that they will discard my watch!!

I got a 7 plus, I love the bigger size, it also broke less than 6 months old. There was no local help so I got to call Apple from a loaner and had to pay for a replacement. That was grim.

I'm happy with my iPhone although the area where I live does not have very good reception. I would stick with the iPhone brand as I have in the past. I pray more towers come to the area. I love my iPad as well.

I love my Apple Iphone 7. It is by far the best smartphone I have ever had. I highly recommend it to anyone. It is easy to use and has so much to offer.

Antenna strength is very lacking in the foothills. I would definitely consider a different phone with better signal strength. The iPhone has lots of cool bells & whistles & is fun to use.

I would not buy another Apple phone as they recently locked my phone and I was not given a reason why when I visited the Apple Store in a mall in Charlotte, NC. And it's not that user-friendly unless one is a techno geek, which I am not.

The Apple iPhone is a great instrument. It does wonderful things. But the Sprint outfit who sold us the phones, never gave any instructions on how to use it. They are charging us poor seniors an arm and a leg to use it and we still hunt & peck just to make it work properly. I am still not sure that I know everything it will do or how much memory it takes to do it. I took a lot of pics of my great-great grandparents and their old home, just to find out I had used up many GB of memory. And if I want more tutorials I have to pay more money for this. I am on a very low fixed income, since I have been disabled for 15 years and retired for 5. There is no one out there to help us baby-boomers. My dogs and the rescue group that I belong to are my only salvation.

After repeated attempts to contact apple, they actually reached out to me and the problem was resolved really quickly and I'm very pleased with how everything went. They definitely value customer service and I think the real problem is that it was hard getting in touch with someone that could actually do something about it. Once I spoke with the right person, I had an iphone X on my doorstep on release day.

I love my iPhone 7! I trust iPhones for their reliability and the battery life could be better but it is also not terrible. But I wish there weren't so many updates either.

I never have trouble with this phone. It is reliable. Smart looking. I use it for everything. It stores all that I need. I love having answers at my fingertips.

Everything we have is Apple: computer, iPad and phones. Being older, sometimes we have trouble with this new 'stuff', but Apple has Tips which really helps. Find a Phone is very helpful also and we don't worry about viruses too.

I bought iPhone 6s on Jan 22, 2017. It's not even been an year me using that phone. I had to get it checked 6 times for the same problem and what the service people say every time is, "Oh really we will send your phone to Bangalore," and after 2 or 3 days I get my phone back from Bangalore and every time it came back from Bangalore my phone again got the same problem. And now I last got it repaired on 11th Oct, as soon as I left the service centre my phone again had the same issue. And when I went back to service centre they again said the same thing and said they cannot do anything about. I this the service that Apple provides. Worst decision to buy an Apple product. I bought this product from Uni store located in Gurgaon Cyberhub and the service centre I go to is the same one. And they can't help me, wow... in just 9 months I have got an apple product repaired 6 times. Android is far better than Apple, this means.

I had a Samsung Galaxy but it got broken. Now I have an iPhone and it didn't pick up good and drops calls. My house for some reason is hard to get satellite connection even though I'm on top of the hill. I have bad connection so I don't know how to tell you which found a pick up at because each place makes it different areas better but make sure you check out your systems and stuff. Make sure it's what you need. Thank you. Goodbye.

I have been very pleased with my iPhone for several years. I have a 5 and I like the size and it had enough features to suit my needs. Have only had one critical problem in the 4+ years of use.

Love my iPhone! Best phones I have ever bought and so easy to use and great for in my classroom. I will never go to another brand ever!!! Any generation can use it!

I've had an iPhone 6 for 2.5 years and I am still learning new uses. I have had no problems with the phone and I'm looking forward to upgrading to the iPhone 8.

iPhone sucks and Siri is horrible, I can't even use the talk text feature at all, she still can't even get my name right. Speaker on iPhone 5 is awful, the 4s had a much better speaker. I can't turn off location feature even after spending 12 hours on phone with Apple and them wrecking my laptop during these calls with iTunes I was forced to download. I hate iTunes too and I will not buy another iPhone in the future.

I have an iPhone 6s which is amazing but the battery life is not all that great and we have a few issues with service. But Apple usually puts out great products.

A good phone for the price (especially if you buy an older model). Have not had any problems in any usage, voice, mail, data, etc. Would recommend a 6s+, or 7 when the 8s come out.

The iPhone is easy to use but it does some very annoying things like grouping e-mails together by all people copied. It seems that many things on an iPhone are done the way Apple thinks they should be done and not the way the phone's owner would necessarily do them.

I have only owned an iPhone. I find it easy to use and see no reason to change to another phone. My spouse has a Samsung and she seems to struggle with its properties.

Apple iPhone is everything I ever wanted in a cell phone! iPhone 5 is my favorite, small and comfortable to carry in my purse. Siri is my friend. Ask her anything and she answers in seconds, she now says my name when I call her! Great battery life and apps work great!

Apple technology from user perspective is stuck in a decade-old technology and do not see improvements other than improvements in camera or battery. It is no more acting as leader in innovation.

After upgrading from the iPhone 4 to the iPhone 5, I really like the predictive text of the iPhone 5. I also like the feature of being able to turn off the alarm with 1 step instead of 3 steps as on the iPhone 4.

Went from an old type flip phone to an iPhone & I just love it. What fun to use watching TV & surfing the web when not at home. Camera also takes great pictures once you figure out whether to use flash or not.

I really love Apple products. The customer service is way above the others. The only problem I have is the side bar pops up if you hit the screen too close to the edge. Ease of use is terrific. I like that you can have access to all your pictures and iCloud files. The picture quality is very good too. I also like mail.

I think the iPhone is one of the best phones in the market, very good support after selling the phone, my other 2 options are Kyocera or Blackberry. The Kyocera for durability and Blackberry for security.

Battery life should be better and a little better speaker sound all around for music and movies. The iPhone is a phenomenal machine and just keeps getting better and better.

I have an iPhone 5c... The battery life is not as good as when new. Other than that no problems... But I do have to find wifi to update the phone and it does take time until I am in a place with wifi.

Very user friendly, reliable and safe. I'd love for it to be less expensive but you get what you paid for. The phone is very easy to use. Takes great pictures.

Apple products are pretty hardy. The price is way out of line. The upgrades are odd... each year and then the prices go up? The new phones I hear are going to be 1000.00, Really???

I am facing so many problems with my new handset of IMEI no. 359211074011867 as speaker is not proper working, phone is hanging again and again, battery backup is weak, rear camera is not clear. So I have submitted this set in B2X service solution India pvt ltd on 4th Oct 2017. My job number is **. They returned back me on 14th October 2017 but still I am facing the same problems even additional one is my display is not clear now. I am not satisfied with the service. Poor experience with iPhone. Never recommend to purchase Apple products... Very poor and worst service in b2x service solution India pvt ltd.

I just bought my iPhone 7 plus. It's a big screen phone and a little harder to get used to but I love it! I bought a 128 GB phone as my previous phone memory was always full.

I have switched back-and-forth between Apple products and Androids and I prefer my Apple iPhone 7 to any and all that I have used in the past. Most of my family members also use Apple iPhones.

I love my iPhone 7. This is the 3rd generation I have had of the iPhones. My major complaint has been with the battery life. I use my phone as a work phone also therefore by late afternoon if I haven't charged it by then I'm out of battery life by the end of my workday. I have learned a few tricks to help me through the day but they usually mean I have to give up something. (Turn off notification.) That being said I plan to always be an iPhone user.

The idea that one should read a review before updating (iPhone 7) is bad enough and then to lose features that were previously available is all the more frustrating. Why can I not hit either the back button or info button in a text and not get the ability to go back to messages or the info to enable a call like before. Not to mention the battery life thing. Very frustrating!

I use an Apple 7 phone. I am very pleased with the ease of operation and the dependability of the phone. My phone came with an onboard app for reference about operations. The only complaint that I have is my service carrier, which is another subject.

I have very satisfied with my Apple 5c phone. My only complaint is the small screen, but the only remedy for that is to purchase an Apple 6 phone which I cannot afford at this time.

I have gone back to the iPhone, not for the name, prestige or anything other than it has longer battery life, better security measures, no virus problems and better durability, for me than the Samsung Galaxy 5 that I upgraded to a couple years ago.

I love the phone and just wish I could afford one with a larger screen!! And the battery life stinks but everything else's and memory apps are great.

iPhone is a wonderful and user-friendly product. But one of the major downsides to the iPhones are that they do not play well with others and it is unfortunate that if one of my family members or friends have a different brand I cannot use all my apps to communicate with them like I can with other iPhones.

This phone is user friendly, easy to learn to operate and sturdy. I am not very tech gifted and have been able to figure out how to operate this phone with minimal assistance from my children.

I wish the phone would have better visibility when outdoors. It is extremely hard to see when a call or message comes in while walking outside. I would like to be able to turn off a text message that comes in when I am on the phone talking to someone. They say they can't hear it but it bothers me. Most other functions are pretty great.

My iPhone 7 plus is very reliable and kept up to date. It is very user friendly, I'm 54 and not the most technically educated person and I can use it and my grandchildren from an early age could. Great customer service thru the Apple Store.

This is the iPhone 6s+. It's an excellent phone full of features, half of which I have yet to use. It's extremely reliable. My network is Verizon. It's a fun and enjoyable phone to use.

I am not a technical person, but I am able to use a lot of the cool stuff like the Notes, Calculator, Calendar, and Reminder apps with no problem. I don't even need my son to help figure out how to use the above apps. I have dropped this phone a few times, and it still works. That is without a case. I have since bought a case for it. I have had to use Apple's technical support, and they were extremely helpful, and very intelligent people. This is my second Apple iPhone. I upgraded from a 4 to a 5s.

UI could be a bit more intuitive. I don't think to use the search feature, or to ask Siri, when trying to find a specific setting. I wish Apple users had more variety of notification tones and ringtones but these are small sacrifices; Apple customer care and product reliability are top notch.

The one thing I have problems with my iPhone is that there are so many functions and the darn thing doesn't come with a manual. This was my first smartphone and I really needed guidance. I didn't like having to go online to Apple support for what I felt should be easily answered questions an included manual would cover. My prior two cell phones could have been hooked up to the web and been semi-smart and they both came with manuals. They were Samsungs and I really liked them.

Very Easy phone to operate. Also found it to be very reliable except for battery. I had that replaced other than it is a very nice phone. I have an iPhone 5 and have had it for five years, and it still works fine.

My husband got me this iPhone because we wanted to get a smart phone. The iPhone seems to be the most user-friendly of all the smart phones out there. I picked out an iPhone 8+ because everything would be easier to see on it, due to the larger screen. So far, I've had few problems using it, and I consider myself somewhat technologically illiterate. It is very easy and quick to send and receive messages, emails, and photos. I do run into problems with sending videos - even short ones. I still haven't figured out how to make gifs. Like many devices it does have its quirks. My biggest issue is that the battery needs to be recharged on a frequent basis; doesn't hold a charge for long. There are some apps on it I never use. With the email app I don't know how to block unwanted emails from their spam sources, unlike with Outlook Express of yore.

I have a Mac and iPhone 6, I personally have not been able to enjoy the iPhone because of password issues ALL THE TIME! I’ve had to change Apple and iCloud too many times to remember and each time I write them down and think all is ok until I want maybe to get an application then pops up they need my apple ID and iCloud ID then I put in what I’ve wrote down and it says IT’S INCORRECT!!! This has been my life with Apple and to date I’m now going through this daymare again, I’m so pissed! And if you go on their community to get help guess what pops up again? Password that you’ve created with them and it’s wrong too. You can’t WIN with this dang product. Can’t get no help without totally losing it so I came here to spill my guts.

Seems to be constantly low battery and freezes when low battery. Frustrating. Replaced Samsung that was getting extremely hot. Went to Apple because I use phone for business and need reliability...???

I love my iPhone! Great coverage and the battery life is almost perfect. The screen is easy on your eyes and the apps are easy to move through.

I've had my iPhone 6 for over 2 years and love it. Easy to use, battery lasts and no problems. But, lately it is starting to shut off on its own for no apparent reason even with battery charged??? Don't like that!

Camera could have some improvements and OS need some bugs to be squashed. Also needs to be waterproof not splash proof. Always wishing for better battery life, it's not bad as is, but improvements are welcome.

I love how my Apple iPhone integrates with iTunes and my other Apple devices. I am really impressed with the Apple Maps Navigation program that comes preloaded on the iPhone - it is far superior to the navigation that came with my car.

I am very happy with my iPhone overall. The only complaints I have are that the battery life is very short and gets worse as the phone gets older. Also Siri and the Voicemail work intermittently. I have taken the phone to the Apple store and could not get any resolution.

Although Apple iPhones are pricey, I've found that they are less expensive than a personal computer and can, almost, do as much saving me a lot of money in that way. They also sync/Bluetooth with my hearing aids which is extremely helpful especially with phone calls.

I currently use iPhone 6s 64GB and am very happy with it! I typically use a phone 2 years then buy a new iPhone. It is intuitive, always progressing with each new model and Apple stands behind their products with great service when the rare occasional occurs. I use many facets of the phone including calendar, reminders, notes, photos, and many additional apps from the App Store. My next phone will also be an iPhone!

This is my second iPhone and I have not had any trouble with either phone. However, my husband had a 4C iPhone and in the month of June, 2017 he started experiencing problems. After talking to Apple on the 24th of June, I was upset to find out that this phone was considered and older model and they did not have replacement parts, ie: a new battery for this phone. If a phone is still capable of working, I do not appreciate them forcing the purchase of a new phone. Needless to say, he did not purchase another Apple phone.

I have been pleased with my Apple iPhone. This is my second phone. I attempted to change to android but was not happy and exchanged it for another Apple iPhone.

I could not transfer my old Hotmail account to my new phone no matter what I did! Calling customer service and speaking with a rep was worth it! Within 15 minutes the problem was solved and I have had no problems. The new Iphone 6plus, is so far superior to my 4 that I was shocked and very pleased 1,000%!

Not a huge fan of the iPhone, it continues to delete text messages while under the "keep msgs, forever" setting. Difficult to navigate; intermittent issues with the volume.

Consumers need to validate all phone providers and combine a better cell phone experience. iPhone is great but so many other phone companies have more and better widgets for its users.

It has way too many updates that are unnecessary. They seem to want to fix things that are not broken. It drives me nuts trying to figure out what and why they did something.

Most of the features work very well, especially the apps and being able to decide what apps can use cellular data and greatly help manage battery life. Newer models are addressing the very poor camera that came with my phone.

Sometimes they just need to leave things alone. Their message thread sucks, half the time I don't even know that someone has replied to an email of mine. What's wrong with just having an answer on the main page? The battery life is poor. Classes have too many people and not enough time. They have 88 billion bucks Offshore, pay slave wages, and still charge too much. But now I'm stuck with all Apple stuff. CS Reps are pleasant and Helpful though once you finally get through.

My iPhone 6 Plus has been relatively reliable, durable and easy to use. Good technical support from Apple. Awesome plan, service and support from AT&T.

I am old school and low tech, but my iPhone is very user friendly and reliable! The features are useful and easily mastered and help me keep up with the speed of business today!

Love my iPhone 6! My second Apple product. It took about a month to get used to the different operating system. The only gripe I have is wtf!!! Why are the chargers pos's? Now the coating is splitting! And if you buy a charger from your store/carrier they are even more crap!!! Why?

Apple is ok. At&t pricing is overpriced for phone service. I want a lower phone bill and a phone that does not cost $700 bucks. Lower it all or lose me.

Without my Apple cell phone I couldn't have done half of the things I am doing, directions, emails, Facebook, YouTube, thousands of apps available at my fingertips. It's very reliable, and customer service at Apple very friendly and helpful.

I've had different phones in the past and this one has been better, I get great customer service and the personnel is on top of their game. I have had technical help and they never rushed me but walked me through the issue every step of the way! I even damaged my phone and they shipped me a phone within five (5) days, more like two (2)! It's a great company!

I got the 1st iPhone before it had numbers. I loved how easy it was to use it & my late husband kept me on iPhones till he got me my last 1, it's a 5. My late husband of 43 years always wanted me to have the best & it to be user friendly because I'm not real techno savvy. It will most likely be my last iPhone. I would love to have the 8 but I am disabled & now a widow on a pretty close to unloveable monthly check. I still have his iPad & iPod & my mini iPad. They are outdated and old like me haha but they're mine. I wish Apple had a card where you could have worked your way up to get a upgrade but that I'm sure will never happen. So I will pray that my iPhone 5 holds out till I can't or rather have no need for 1 ever. But I hate that if need be I will have to get a off the wall brand as Apple products are excellent but they are so very expensive that myself & others don't get a chance to experience them. Because The iPhone & Apple devices Rock.

Apple makes very good cell phones and are constantly updating with new models. I believe that the market is flooded with iPhones and are overpriced! They are exploiting the millions of people who are addicted to their cell phones!

The phones are good but the battery life could be better. I like the phones don't get me wrong. They are exceptional performing all functions. You can drop it is almost indestructible. Apple is a very good reliable product and company.

I had an iPhone SE with a ton of software problems and no permanent fix. I had my glass replaced through a third party for less and Apple voided my warranty. Plus, there are no universal accessories that Apple supports. So, I left the Apple club and got a different brand.

Service good and reliable and apps are easy to download and use. I have had no problems using this cell phone anywhere I travel-from Boston to Maui to VA.

The downside of the iPhone is that it is very expensive. The company does have a great support department online, phone, and their Apple genius bars. The iPhone is a very easy phone to use and I have had very few problems over the years.

The iPhone series has always been reliable for me and met all my needs, and then some. Seems that when the new iPhone comes out it improves on previous model. Would really like to have the i7 but can't afford it. A resounding bravo Apple.

Apple iPhone 7s is a good cellular phone. It is user friendly. It allows you to decide your font size thereby enabling the user to do without eyeglasses. It embraces a variety of payment types and forms and it has almost infinite apps to choose and download. The camera options allows the user end photo options, styles and editing capabilities and the iCloud provides a larger memory for the user. The iPhone 7s offers a world of possibilities, including screen finger writing for notes and for texted messages. Although the iPhone 7s offers the user the option to store fingerprint images it isn't required nor necessary and can opted out by the user.

Love my Apple. I have been both an Android and Apple user and both have good qualities. I like the Android for ease of incorporating more storage by an SD card. Apple still hasn't got this yet and I'm not sure why! I love the smoothness of how the apple handles--no viruses.

Cost benefit ratio is important. Weigh carefully before you decide. Basically a good phone but question remain on battery life. Initial cost and ongoing costs should be considered. Download only required apps.

Battery goes dead very quickly. The only thing I don't like about the Apple phone is you have to go to Apple store for service and wait time can be more than an hour. And they are expensive.

Apple products are user-friendly, easy to load apps, interfaces with phone and iPad are automatic. Updates are easily downloaded. Takes great photos. Feel its systems are more secure.

I have been an iPhone user since 2011. Wouldn't get any other phone, love my iPhone. Waiting for the iPhone 8 to come out. Love that it communicates with the rest of my Apple products.

I live by what is in my iPhone but there are things that I don't like, e.g., I have to charge it frequently. The battery hasn't burned out but because I use my phone for almost everything, I need to charge it mid-day. For the most part the phone is easy to use and it connects to my other Apple devices.

The Apple iPhone is intuitive and simple to figure things out, does not take much time to learn new things and has many options for meeting lifestyle needs of a busy working mother. I love how easy it is to pair with car and other devices.

I have a iPhone 7 Plus. Love it. I have no problem with it or the battery in it and it works great. For the last 5 years I have had an iPhone and love the technology and being able to play games and be able to be on social networks. Seems like anything that I need is at my fingertips. Research, restaurants, etc.

My current phone is the iPhone 6S plus and I love it. It is easy to use, easy to read, and I have not had any problems with it, nor with the iPhone 5, I had previously. They are reliable and the battery life is excellent in the 6S plus, better than in the 5.

The phone is great but so is the price (At&t). The only time you can get a good price is if you find a special deal, but those are hard to find. However, the price is worth it.

I love the iPhone but wish there was more user friendly training. I know the phone can do a lot more but I don't know how to do everything. Also, emailing updates/support options would be great!

I absolutely love Apple products and will never use any other products again. I have a Mac computer, iPad Pro, and Apple Cell Phone. Apple products are reliable and I love the fact that I have not had one virus in the past 7 years once I switched to them.

I didn't have an iPhone until a couple of years ago. I had resisted getting one, because everyone who I knew who had one, seemed to tune out everyone and everything around them. Then I realized that this is more to do with manners and habits. I have come to love and appreciate all that I am able to do with phone. I especially like the quality of its camera, as well as the news app.

Apple is a great product. Expensive though. Battery could last longer. But in general I wouldn't use any other. Love the privacy, the camera is great. Lots of storage, I love it!

I like everything about this phone. GREAT Phone, but a good phone is half of it, you need a good Network especially one that you can get a hold of easily for problems and questions etc.

I have gotten it wet a couple of times and with letting it sit in rice for a day it still worked perfectly for me. I love the iPhone.

The Apple brand phone is not bad but there is room for lots of improvements with their phones since new ones are put out so fast without addressing all the issues of previous phones (screen freezing, camera issue, microphone issue, home button issues). So many things that have me regretting buying the latest one because this was suppose to be the one, from all the hype.

Have no major complaints but would like to see a booklet included which clued you in on all the insider information which passes senior citizens by! If we don't have a younger person to ask, we miss out!

When updates are done you have no choice but to do them. If you don't like the update "too bad" according to Apple. I should be able to choose what I want on my phone! There are several updates I hate.

Love my Apple iPhones. Would not switch to a different brand. The Apple iPhone is reliable when I need it. I find it to be user friendly and love the Apple Apps.

I've had every iPhone since they were introduced and loved each new model better than the previous model. Have not had any problems with any of the models too. Currently have iPhone 7, larger model. Best phone ever.

I have used the iPhone for more than 5 years with great results. I have been able to run my professional practice from the iPhone. I receive all of my emails (10 accounts) and faxes. Books are stored in the phone.

On average it will keep me for the day but there are times that it unexpectedly gives me a short life e.g. 5 hours. Perhaps those days I am using the phone more frequently.

This phone is reliable, has better battery life than I expected and once used to it I found it pretty easy to use. I'm no smartphone expert and this is only the second one I've owned but after listening to users of other brands complain, I think it's probably a superior device.

Distance to Apple stores is great and a problem for seniors. They are often in the busiest part of town. I need the Genius Bar more than I like to admit.

Most applications needed for quick viewing is great on iPhones. I have tried Android and Blackberry Prive and they are too slow and freeze up so rendering them useless compared to the speed of iPhone, now need better battery life.

Using Apple products is the best decision my family could have done. They're reliable, no drop calls, the cost is not bad. I think that Apple is the best so far.

Phone is ok but I thought it would be better. The constant updates really slow it down! I don't like that I have to use their laptops in order to upload my photos from phone too and can't use another brand, so I'm basically controlled by Apple!