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While other cell phone manufacturers are making tremendous headway in this space, Apple continues to lead in innovation, technology, design and practical functionality with its highly integrable iPhone line up. These phones are extremely user friendly, integrate and share data seamlessly across other Apple devices and take the guesswork out how to stay connected today. The only thing I don’t like on the new design is that they no longer have a input for headphones and/or auxiliary cords. I know it’s a bit old school, but it would be nice not to be “forced” into expensive AirPods and not being able to play music if you have an older car that isn’t equipped with Bluetooth but does have an auxiliary jack.
I am an Apple lover. I really like their products. I have a few of them. As far as the Apple phone X I like most everything. The feel is good. Not too heavy. The design looks is excellent and allows for many apps. It comes with some apps when you buy it. The sound quality is good in almost every area except at a few locations. There are more features than I can comprehend and still don’t know everything after a few years. I wish they would have a pamphlet instead of it all online. However, there are features for everything you could possibly want or need. The phone charges relatively quickly based on the cord you use to charge it with. The speakers have good quality. I definitely would recommend this phone. Apple technology is always moving forward at a rapid pace, which you can always count on.
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Hi! I've had an Apple iPhone for several years now. I started out with the Apple iPhone 5. I now have the Apple iPhone SE 2020 Model. I really like it my phone too! It was affordable compared to what other models cost and it's light and compact. I did not think that it was necessary to spend a minimum of hundreds of dollars more for a phone, even if I wanted one! It has good sound quality and the camera works very well. This phone is not difficult to figure out and operate. There are nice colors to choose from like the red phone that I purchased. I've recommended the iPhone SE to a couple of my friends who are thinking about getting a new phone. I think anyone would like this particular phone!
I have been an Apple fan since my first iPhone3. My first brand new iPhone was a 5 but I didn't have another new one until I was kindly gifted an iPhone XS Max about 18 months ago. The phone has the same consistent build quality that you come to expect from Apple and the software is updated often. It is comfortable to hold and hasn't failed me yet. The display is clear and the accessibility options help with my failing eyesight. The security features make it less attractive to thieves and the 'Find My' app makes it easy to find the device if it's misplaced. Although iPhones are expensive I have come to appreciate the quality that I would definitely recommend iPhones to others and would buy another new one.
Been an iPhone user for years. Kept my six until last month and got a 12. Like the size of the screen, the unit overall is compact and easy to handle. Graphics are sharp, features are pretty much the same. The camera is more of a professional grade even on the 12. Daughter is in real estate and she opted for the next level up to help her with the pictures, and videos of property. It is pro quality. The phones are by Apple so it goes without saying that they are top of the line, but you pay for that, they are pricy. Noticed the sales guy had another brand, asked him why. His answer was simple. I can do everything I need with this one, pretty much what you are with that one, and this one fits my budget. Last comment, the screen needs more protection.
In 2018, when XS was launched I bought the iPhone X because features were very similar. After the warranty period, the camera got a black spot on top right corner. When I went to the store they did diagnostic and found nothing that I had done. It was a hardware issue but because the warranty was over they did not cover it. Now 2 days ago out of nowhere there is a big green line appearing on the right side of screen.
I went to Apple Genius today and the guy told me that warranty is over so I have to pay another $365 to fix the issue. Again I had not done anything wrong to the phone. He did the diagnostic check and hardware had no issue. It was quality issue he said but again because the phone is not under warranty so they will not cover it. This is such a rip off. They make sure nothing happens for one year and then the hardware starts failing so it is not covered under warranty. Extremely unprofessional and unethical. I hope more people learn about this and take a stand against this ruthless monopolistic greedy giant.
On 3/13/2021, I placed an order (**), on Apple.com. During checkout I was given two choices for the order; mail devices to home by Tuesday, or Express Pickup at local store (Apple North Star). The item was listed as available today, so I chose Express Pickup. A logical person would assume express pickup would mean, the item would be available to the purchaser sometime today, since the order was placed at 12pm noon. So about 3:30 I head to the mall, assuming, the device would shortly be available. I stop by the Apple store with my purchase information and was greeted kindly by manager Andy.
Andy stated processing usually takes a couple of hours. I educated Andy, the order was made at noon and it was 4pm at time of discussion, which is 2 x couple of hours. Andy called some corporate number and stated he was advised the order was showing still processing, but to wait on the pickup email and ask for him once I receive it and I would not have to wait in the entrance line again. Well, it's now the end of day two and the store closed already.
I called Apple.com regarding my purchase, and the young lady who answered the call asked what she could help with and I explained I was calling to check the status of my purchase. She advised me to hold on and the next thing I heard was the automated system asking me to enter the extension of the person I was trying to reach. I hung up and had to call back and spoke with a male customer service rep the second time, who stated they were reviewing my payment information and it should be cleared up in the morning. I inquired why would they they need to review my payment information and for what concerns? He stated, sometimes there could be slight errors that are reviewed and have to be cleared. I educated that I was in the local store the day before and if any information needed to be verified, then that would have been the best time to verify any concerns.
The truth is, all of this has been a load of crock. These are operational issues and apple has demonstrated that after a year of closure, no one was intelligent enough to have a reopening plan in place. They have demonstrated a failure to timely process orders and provide standard customer service; which is the bare minimum below good customer service. We knew they lost the vision of the company when Steve Jobs died, but it appears they don't even have leadership capable of reestablishing a functional operation. Instead of fixing the problem, they chose to treat consumers as if we're all ignorant fools they can side track to cover their own failures. I've cancelled this order and truly understand now, how the android market has come this far into taking over a market once ruled by Apple.
I thought I was getting better, security, dependability, and image capability. Not so. Here's why:
1- Mandatory updates = progressive privacy invasions by Apple. If you don't agree to all of the terms, you don't get security and software updates and your device will malfunction, shortening its lifespan.
2- No replaceable battery, so when their built-in one dies, you're out a very expensive phone.
3- Between the built-in battery and software obsolescence you will have to buy a newer model in 3-4 years.
4- Lack of compatibility with non-Apple devices: Yes it goes both ways, AND Apple has upped the ante by making it impossible to download my photos from my Iphone to my non-Apple device. Iphone doesn't allow access to a non-Apple device, so other device can't recognize it for the USB download. Yes, I've followed all of the instructions on both ends, have the right equipment, downloaded the suggested space-intensive Apple software onto my other devices (which did not help and is almost impossible to completely remove), and have complied with all other "suggested" options. No, it's not a settings glitch. So, my only options to transfer my photos off of my Iphone are to:
a. Buy another Mac/Apple device with the hardware to do photo processing/editing.
b. Upload to the cloud, and not be able to fully access them for the same purpose. If I upload to the Apple Cloud, I'm also signing away my privacy, yet again, can only view/edit with their proprietary software (incompatible with other manufacturer's devices), and have to pay for additional Apple Icloud memory to store them. In effect: my images and other data are stranded/locked down by Apple.
5- Iphones are becoming as hackable as other devices.
In these times, our data is valuable and insecure regardless of precautions. At least an Android will allow me to function, store my images on my other equipment, and enjoy being creative again.
I ordered iPhone 12 Pro Max in the first week of December and I received the phone on Dec. 18, 2020. They offered $140 value to be discounted if I return my old phone. I mailed my iPhone 7 Plus for a discount. It was 128 GB. They offered me only $35 claiming that the phone was broken even though it was in a perfect condition. I declined the offer and asked them to return my phone. I received an iPhone 7 Plus which was only 32 GB. The phone was damaged. The glass was separated from the body of the phone. My phone and the phone that was returned to me had different serial numbers. I called them and asked them to send me my phone or a phone which has similar features to me. I called them 3 times and could not go anywhere. They sent me an email saying 'Good News, the inspection was completed and we will give you $140". I responded that I do not want any discount but I want my phone back.
I called them 2 more times requesting my phone to be returned. They are ignoring my request. The customer service representatives are not helpful at all. I want my phone back or a phone with similar features or a refund in the value of my phone's market value. They are not willing to do any one of these. The customer service representatives that I encountered are rude and do not respond to my questions.
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