Apple iPhone Reviews

I received the phone today, from what I can tell, if you need to change the delivery address, do not pay much attention to the UPS app. I followed the instructions from UPS, all it did was make things worse., and take much longer. You might be best off to contact APPLE directly. If you get bounced around at Apple, ask for EXECUTIVE assistance. (Thank-you Liz). They have much more control, and for heaven's sake, do not decide to look on your UPS app, UPS was wrong every inch of the way. If they ask if you want a new phone to be shipped from China, it seems much faster than trying to find it somewhere lost in the USA. Right now it is taking 4 or 5 days to get to a remote place in Alaska. I would not be surprised if the first phone bounced around Alaska another 24 days.

Called to setup a new phone when my old phone's screen randomly stopped working. Impossible to get into your account without a second expensive Apple device, or resetting your account "which could take weeks". Completely unacceptable that I hung up with them with zero resolution. They don't give **.

Volume for GPS cannot be increased. I have wasted over an hour searching for a solution. Which duck wad at Apple decided to make the volume, for the GPS when Bluetooth connected to the car, so difficult? Or impossible to increase?

Owner of iPhone 12 pro max - 1.6 years, 256 GB of data.- error code 1110 – NO WARNINGS! Today My iPhone 12 pro max is stuck in an endless Apple loop. I tried a hard reboot. That didn't work. Then I tried to update it in restore mode. I contacted apple support 3 times, got 3 different cases opened, Case: **, Case: **, Case: **. They don’t mention nothing about these known issues, and it seems that they have a permanent fix solution already in places for new software’s updates helping with error code 1110 – full hard disk and memory usage.

I'm the owner of my Iphone 13 pro. It's in my name, because I was accidentally locked out of my phone and Apple id with (MY PHONE) It went to apple id recovery, for apple to be this BIG COMPANY they should have a better way to recover people's apple id and Iphones that's not stolen then some ** several days crap program,,,, some people in the world needs their phone for work,,,, how about you guys work on a better way to fix that problem than jacking prices up.

The iPhone 11 has great performance, high-quality video recording, long battery life, and all-around great software. These are just a few signs of why you should still choose an iPhone. If you are using SBCGlobal email service or SBCGlobal email not working on iPhone then you can reboot it.

I found out after a lot of experience that MSI are the best and coolest Gaming accessories I have ever seen and I really recommend it because it is cheaper and more stronger and more cooler and fit a perfect gaming setup

My phone has been giving me network issue, hot battery, and also reset itself automatically . I have been to the Apple store several times for the same complain and I still experience the same issue. T-Mobile approved an exchange of the device and upon getting there to exchange the device, I was told the IMEI is different from the one they have on file. I contacted Apple again and was told a component was changed from my the phone that is why the serial number changed. I am not enjoying the service I am paying for. The phone is been giving me issues since the second month I got it. I have been going back and forth from apple to T-Mobile and it's frustrating and depressing. I am fed up of the service. I see why people prefer Samsung phones.

Well Apple was never my first choice in phone but ended up being my phone. I disputed a issue of charges after charges after charges on my phone that a family member child had made and I went to ask for a refund. I understand that they think that this is a family issue but it was over $300 in charges that I did not know happened and the kid is like five years old and how are you supposed to know that they know how to operate these pieces of equipment. That I can’t even figure out. I had to go online to ask for a refund. You have to enter every single one that’s on there and justify why you want to refund and what happened. I went, filled out the request for the refund, submitted it within 24 to 48 hours, you’re required to have an answer.

Phone malfunctioning from day one: freezes up, drop Wi-Fi, can’t hear or be heard, and so on. Countless hours on phone with Apple, returned to store for repairs 4 times. Bought a case from apple store it fell apart. Never had a phone case fall apart of course never had a $50 apple case neither. Just a $1,000 ripoff.

Do not trade in by Apple mail in program. I always buy Apple phones each year for me and my family. We also have Ipads for the whole family and apple watches. I will say the products are good but do not trade in by mail with them. I always have traded in person but due to covid they don’t make it easy to go in person. So, last year we traded in our watches and then they contacted us and said “Are you going to return the watch? Nothing was in the box”. I call ** on that. It was in there. Then this year I traded in my Apple I Phone 12 max pro and was supposed to get $710 credit. I was just contacted saying adjusted value is $300 because the screen doesn’t work. What?!? That phone was in mint condition. Always kept in an otter box defender and glass protection screen. It was beautiful.

I lost my iPhone XR when I tried to upgrade to apple latest IOS 15 upgrade. I got an unknown error while upgrading and now my phone is locked. Apple is saying they cannot do anything about it. My questions is why they released ios 15 upgrade when it is destroying older model phones. Also Apple Technical Support managed to delete by my backed up data in the cloud while trying to fix my phone.

I just purchased a IPhone 13 Pro from Verizon and was going to perform the upgrade. What a DISASTER! First of all, Apple no longer includes a charger with the $1100 phones. How CHEAP can you get get APPLE? I was about to get started with the instructions for the upgrade and it said to make sure you have the ID and Password for your ICloud account. I then checked to make sure I knew the password and I did not. So, I went to apple website to see how to change it or recover it and followed the instructions but the screens on my IPhone X did not match ANY of the instructions on Apple's Website.

After three iPhone upgrades to resolve a “bug” in my software & after several in-store visits and several Apple support team consultations, Apple have admitted that they are aware of this rate software issue however unable to provide a solution or a timeline as to when a solution can be provided (if ever). After over 18 months of back and forth APPLE offered me $300.00 voucher to use in a APPLE STORE! (Being extremely upset, frustrated and disappointed, why would I want to buy another Apple product until this is rectified!)

Apple epitomizes everything that is wrong with the world. They ARE the problem. They work with the government to make our phones personal spies for the government. The phones don’t work. They charge outrageous prices for nothing. They’re all criminals. I hope karma gets them all. I hope they suffer on earth before they die.

I’m pretty sure I either just spoke to a drunk representative or someone that should not be taking English texts. All I needed to do was change and address and just needed direction on how to do that. Hilarity ensued.

Hairline crack on my brand new iPhone 12 within first 30 days of owning it. I didn't drop the phone and it appeared out of nowhere. I called Apple. They said this was a known issue and would likely replace the screen for free upon inspection. They sent me to a Best Buy store to get it repaired two days later. Best Buy said they'd have to charge me for it and they weren't sure why Apple would have sent us to Best Buy given they had to get paid for the work being done. They recommended I go back to Apple and schedule and appointment at the Genius Bar. To say I was disappointed that Apple was dishonest and also sent me on my Sunday to the wrong place that was unable to repair the defective phone without charging me was frustrating.

Not only did Christine stay on the phone with me and help me solve my problem she also showed me how to prevent it in the near future and if it does happen how to fix it saving me my time which is invaluable. Time cannot be bought, Thank you for your customer service.

My daughter had the XSmax display replaced April 21. Nearly $400. FaceID worked fine before. Phone not used until yesterday. FaceId won’t work. Took it to Apple Store. Said we wasted money and sorry can’t help.

My son forgot his passcode to his iPhone 11. For the first two days I worked with Apple support (Day 1 = 2 agents - one was great, the other clearly hated her job/life and made a point to wield what little power she has in her life by hanging up the call when I told her I already completed the steps she was suggesting). (Day 2, same as first day. I guess it's a 50/50 chance of getting help or someone intentionally terrible). After 2 days of errors, without doing anything different or changing anything the error I was getting went away. Weird timing, because the restore process wasn't completing for 2 days, then when I said it feels like this is intentional it suddenly was fixed. But the funny thing was it was only fixed AFTER the agent told me to submit a password change request for my son's iCloud account.

In 2018, when XS was launched I bought the iPhone X because features were very similar. After the warranty period, the camera got a black spot on top right corner. When I went to the store they did diagnostic and found nothing that I had done. It was a hardware issue but because the warranty was over they did not cover it. Now 2 days ago out of nowhere there is a big green line appearing on the right side of screen.

On 3/13/2021, I placed an order (**), on Apple.com. During checkout I was given two choices for the order; mail devices to home by Tuesday, or Express Pickup at local store (Apple North Star). The item was listed as available today, so I chose Express Pickup. A logical person would assume express pickup would mean, the item would be available to the purchaser sometime today, since the order was placed at 12pm noon. So about 3:30 I head to the mall, assuming, the device would shortly be available. I stop by the Apple store with my purchase information and was greeted kindly by manager Andy.

I thought I was getting better, security, dependability, and image capability. Not so. Here's why:

I ordered iPhone 12 Pro Max in the first week of December and I received the phone on Dec. 18, 2020. They offered $140 value to be discounted if I return my old phone. I mailed my iPhone 7 Plus for a discount. It was 128 GB. They offered me only $35 claiming that the phone was broken even though it was in a perfect condition. I declined the offer and asked them to return my phone. I received an iPhone 7 Plus which was only 32 GB. The phone was damaged. The glass was separated from the body of the phone. My phone and the phone that was returned to me had different serial numbers. I called them and asked them to send me my phone or a phone which has similar features to me. I called them 3 times and could not go anywhere. They sent me an email saying 'Good News, the inspection was completed and we will give you $140". I responded that I do not want any discount but I want my phone back.

This was my first time doing business with the Apple brand. I was approved for the Apple Pay card and scheduled my appointment for pickup. I bought the IPHONE 12 PRO MAX $1200 with the best insurance plan so $1400+. Ok so I drive 35 minutes to the Brandon Mall Apple store. Check-in with my order number, stand in line for about 5 minutes. I get to the counter and show my order number and driver's license to show that I am me picking up the phone. Mind you I’m only coming to pick up the phone, not start service with any provider they have because I have my own SIM card. Why did this lady humiliate me? She began to tell me I can’t pick up the phone if I’m making payments. It has to be paid in full and I need to return it then buy it again paying in full because I can’t take the phone without paying in full!!!! It’s against some kinda lawwww.

I have had an IPhone starting with the IPhone launch in 2007. I have updated every 3-4 yrs and now have the IPhone 12 Pro Max. I love everything about the Apple products that I use almost continuously. I tried other OS' for interface with proprietary security systems, etc. and have found them vastly inferior to my Apple Products.

This phone is horrible. I have tried to order the glass screen protector. The first seller didn't send it after a week so I had to cancel. The next 2 have both sent screen protectors that are too small. The second time I even called Apple to find out which SE phone I have because the phone doesn't indicate, and nor is it on the box. Why don't they make the ones that fit this phone? I have now had this phone a month and cannot get the screen protector. Unfortunately my daughter bought it as a gift for me. Can't wait till I can get another Samsung and I was sick of those. Why didn't Apple just call it something different or is this like the battery that they are going to slow down in a couple of years. Now I now why I avoided Apple for so long.

This is the worst Apple product I have seen to date. I am a EE and I would have been fired many years ago for putting such garbage out to the broader markets. The design is flawed and the operating system is horrible - Apple is on my top 10 garbage list for 2021 - what a joke!

We have had an iPhone 7 since September 2019. After the most recent software update the microphone stopped working which means no incoming phone calls, Siri or FaceTime. So the phone is basically useless after 15 months. When we brought it to Apple the associate acknowledged that he can not figure out why the internal microphone does not work. He can tell that there is no damage to the phone and no explanation on why we are having the problem. However because we have had the phone for 15 months it is out of warranty. Therefore, the only thing they can offer is a refurbished phone for $325 plus 30% off because I was so angry.

This item made it possible to use the lightning connector (where the battery charger is connected) with my earphones for music and for phone calls. It works the same as if I connected the earphones through the earphone jack. I had cleaned the earphone jack of lots of lint and debris but it was still not making a good connection unless I held the connector toward the front of the iPhone 5S. I had tried other lightning connectors but the phone function wasn't there, only music. The Apple logo is important with this type of connector.

No major problems, when battery was no good they replaced after a recall. Happy with Apple service. Love the iPhones and looking to upgrade to iPhone 12 Pro. But deciding if I should change my carrier, which is Verizon, since they do not offer current customers any special upgrade deals.

iPhones are easy to use, with up to date features. They also have frequent updates to give updated information and service. The iPhone has different abilities to appeal to each individual user's needs.

My iPhone 8 is my 2nd brain..It keeps all my memories, notes for happenings I must remember and anything I must not forget. It reminds me of appts, etc. I ask Siri information about facts I want to know about and distances to travel. Google map directs me wherever I need to go. I need my IPhone, it’s a blessing. Smarter than me...

Prices higher and each update slower. I think Apple phones are great but it’s just disappointing. Even small update makes the phone slower. Also clearly batteries live shorter and screens break very quickly!

I love my iPhone. I am so used to it that I don’t think I would ever change it for any other phone! It’s easy to use and it has great features that are very user-friendly! With my iPhone, I have everything I need!

I love my Apple 6S smartphone. Even though it's an older model it still works great with all the updates. I don't need a lot of fancy stuff, just the basics!!! So easy to use and Siri tells me everything I need to know. I love my Apple products!

I love my phone and all it does however, if I could change one thing: it always runs slower after updates. I thought that problem was solved but no? Nonetheless I’m sticking with iPhones unless Apple gives me a reason not to.

The iPhone SE 2020 isn’t too big but has a decent size screen to do anything on. It is pretty light weight, comes in some nice colors, takes great pics and videos and is super fast processing information. Also, it has an amazing speaker, in which it is pretty loud and clear. This phone does not have a headphone jack port, and does not come with the dongle to connect headphones. Full cost of the phone was much cheaper than most iPhones, which was another bonus of this awesome phone.

Love my iPhone 11...so I am old school but...I find it very reliable and really easy to use. Once I got over being afraid of it...I really enjoy it! When I have a question or a problem Apple has a fantastic call center. They take their time and make sure all your questions have been answered.

I am using Ip7 in 5 years. I like this phone very much, It had supported to me a lot. I use this phone for my work. While I am working at the site. I can track everything by this phone. The image is clear which I need for my inspection, report. Once I went to Bali, Ip7 helpS me book a trip, talk to people. I love this phone.

I’m 81 years old, far too complicated for me. Gives me good service with the things that I use. My internet is through a small provider (dual connect). I would like the phone to be smaller. A stronger battery would also help.

I am satisfied with my iPhone XR. However I had a iPhone 7plus and felt it was a better phone. If I could do it all over again I would have kept the 7plus. The DR is not as user friendly as the plus and the screen obviously is smaller. However the DR battery life seems longer than the 7 plus.

I miss having the button. It’s a lot easier to move around with the bottom in the front. Closing pages and bring them up up to close is easier with with the button in the front rather than just sliding around.

I really like the iPhone XR overall. This is my third iPhone. The camera works well for my needs. The is a good amount of space and I feel secure with the cloud back up. My main complaint remains issues (as with the other iPhones) with the battery losing power and the phone needing to be recharged more and more often. I also have not found that the representatives at Apple Care are not able to troubleshoot problems very successfully. I had a problem with texting not working but it turned out to be a Verizon issue.

I love my iPhone 11. The camera is wonderful. It's quick and the charge lasts for at least two days for me. I trust iPhone due to the better security on them. They are less apt to be hacked vs. other brands.

I love that my phone can do so much, but I hate the continual updates. Something is always changed or things added. When something is added it changes the screen, and you can’t change it back to the way it was. Sometimes it is always not changed to the best.

The battery was never good and now the battery life will only last for a few hours even if not using the phone at all. As much as you pay for Apple phones the battery should last longer than a few hours. We have 5 phones in our home and they all have issue with short battery life...

I loved my iPhone however I am starting to notice all of these glitches the more that I get to know my phone. I am having problems with the storage and backing up the photos. I have deleted as much information on my phone to allow more space and yet this isn't working. I have also noticed that all of the Apple accessories that I purchased are are not long lasting at all.

Too expensive because they charge a lot for the phone, even if you pay for it over the life of your contract with Apple, considering the features you get and that you can buy an Android phone for a whole lot less and it will work just as well.

I have a “way outdated” iPhone 7 that still works perfectly for me. Reading daily emails, controlling smart home devices & as a phone. Have had iPhones for years & years, no complaints other than the cost & hassle of replacing the battery.

When I got my first smartphone, I had an Android. Then as my kids started getting iPhones, I thought that maybe I should try one. I am so glad I did and I’ll never go back. I love pretty much everything about it. And with having a daughter and son in law living in Japan, Apple offers so many great ways to stay in touch and not pay a fortune.

Eye catching phone. Almost does everything except wash the dishes. Easy to use. Set up is fast and easy. Go from one place to another quickly. Screen easy to read. Small enough to fit in pocket or purse. Do not have to be a tech person to use. Storage is ample enough to enter most of contacts needed for personal and business use. Simple way to have information at fingertips to use for various jobs. Would recommend for purchase.

Very user friendly, trouble free telephone. Excellent screen resolution. Clarity of sound. Camera quality is as good as it can be. Easy to handle and operate. Can be synchronized with iPad or Mac computer. Agronomically well designed attractive in looks. Flip side is, rather expensive and needs frequent battery charging. The upgraded models are marginally different in dimensions and need repeat purchases of case and screen protector. This phone is backed up by good after sale service.

I switched from a Samsung to iPhone two weeks ago. Reasons I enjoy my iPhone include the Super Retina OLED display. The clarity and resolution are amazing. The iPhone 12 seems to be very responsive and fast. The camera is amazing. The video recording quality is great. The iPhone is very easy to use, including the use of Siri. The ability to get updates for iOS is much more efficient. Samsung seemed to be full of bloatware. Apple does have some apps that I don’t need however those can be disabled. Lastly Apple products integrate well with each other. The ability to family share and airdrop are added bonuses!

These phones are way overpriced. Apple is updating the software to often causing my phone to malfunction with each progressive update. If the phone is not updated, within 2 days apps will start malfunctioning. How do they do that...Force us to update?

The phone I rate it 50% satisfied, reaching their customer service for me 100%, they are always patient, knowledgeable and friendly. That’s important to me an elderly. I hate that the suppose to be new phone frequently cuts out, I have had another stranger person cut in out of nowhere when speaking to my sis in Indiana. A fancy phone with problems.

Great easy to use phone. Good and timely updates. Fits well in hand. Speakers are good and camera is top notch. I would recommend this phone to everyone. It is a quality product. There are also tons of apps available for this phone.

I have had my iphone 6 for over three years and have not had any problems with it. It has been reliable. I like the camera; quality of the photos is very good. It is easy to navigate. Audio quality is good, as well.

I recently bought the iPhone. Previously had Samsung phones which were easier to use and more affordable. The cost of Apple products are too high. I purchased 2 phones for the price of one, but after all the other requirements, the lease & insurance instead of paying less money like the salesman said, I am paying twice as much. I am now stuck in a lease I can’t afford and feel like I was misled and taken advantage of, even after I informed the salesman that my son died a few days prior. My husband had dropped my Samsung. That’s the only reason I needed a new phone.

My phone has lost some of my contacts information and acts strange some of the time. Siri also does not work half the time. Otherwise, it works fine most of the time.

I've used the iPhone for the last 10 years at least. Gotten great service from each one. Average 4-6 years before having to replace or update. Still wish I knew how to better use the voice memos, I can't get them moved for more storage.

I have been a Apple product fan for years and will never change. It is user friendly and a wonderful product. I have iPhone, iPad and Mac computer. It doesn’t breakdown and the customer service is awesome.

I have used both Android and iOS cellphones. At one point, Android seem very handy and convenient in terms of getting data in and out via SD card and other methods which was relatively difficult in case of iOS. However, I would rate Apple iPhone slightly higher due to their OS upgrade compatibilities for more backward-generations compatibility which is limited in Android devices made by many manufacturers.

Apple is a great product. I love all my Apple products. My biggest complaint is that as soon as a new product comes out, my 2+ year old acts badly. It's like it's a plot to make me buy new. I hate that about Apple. I really do.

So far so good. If I have problem with my phone I call Apple and 85% of the time it gets resolved. The phone is easy to use. It is an iPhone 7. However I was hacked into a year ago, That was a HUGE nightmare!! Once the hackers had my Mac # I had to buy a new phone. The problems went on for 4 months. My phone was cloned. It was very difficult to get Apple to verify my account due to the hackers changing much of my information.

When working, it is great! When it glitches - well get a different phone. Would not own another brand. It is intuitive and lasts a long time---for a mobile phone. You won't be disappointed. Buy or trade up today!

After years of Android phones, I finally purchased my first new Apple I-Phone (10). WOW! Big difference! Product Support is phenomenal. Not just the videos on YouTube, but the direct support as well. The camera is top-notch. Most of the apps featured on the phone are easy to use, and I ended up keeping. 10 plus plus.

My newest iPhone is less than 2 yrs old. If a Voicemail is left, I receive it between 5 minutes to an hour later. Sometimes the screen darkens for no reason & I have to go to settings to adjust it to brightness again. Same with the sound (loudness) of the ringtone. I can walk from one end of my house to the other & the clarity of a caller changes.

Just upgraded from my iPhone 7 to the new iPhone 12. It is the perfect size. And the new wide angle camera lens is a great addition. Face ID and wireless charging are also big improvements. I also love the new colors especially the dark blue.

I have never had an issue with my iPhone X (or previous version). I was able to get mine for free due to a promotion with a cellular provider. I was previously using the iPhone 4s, so the iPhone X was a huge change in function and design. It's been great!

Always happy with my iPhone, I have the 12 pro max currently and I love it. The camera is amazing. The quality of the phone is excellent. I would definitely recommend it to anybody wanting to upgrade and if they can’t afford the promax I would recommend the mini or the xs.

iPhone 12 64 GB is so far a decent phone except for the charging cord requires a new jack connector which for the price should have been included. The operation to close screens is not as easy as older models.

Love the format, Is really a mini computer. Excellent service from Apple for use or problems. Easy to navigate thru the apps. Organization of apps very easy now due to widget and library sections on the home page.

I use an iPhone 7+ and it works well still. It works very well with my other Apple devices. I have no reason to upgrade or change unless this one quits working. The iPhone 7+ is a good phone and does all I need out of a phone. Takes great pictures and videos.

After going back to Apple after having an Android phone, it's a bit of a re-learning curve. I think Apple has overthought some of its procedures. When Apple first started, it was simply laid out and easy to use. But I guess most people like all the bells and whistles now.

I love the fact the Apple controls what apps are on their phones. Saves a lot of headaches from viruses and corruptions caused by non-vetted apps. Further, the updates are controlled by Apple and go to all iPhone users. With Android phones, it's up to the individual companies when and if the updates are rolled out.

While other cell phone manufacturers are making tremendous headway in this space, Apple continues to lead in innovation, technology, design and practical functionality with its highly integrable iPhone line up. These phones are extremely user friendly, integrate and share data seamlessly across other Apple devices and take the guesswork out how to stay connected today. The only thing I don’t like on the new design is that they no longer have a input for headphones and/or auxiliary cords. I know it’s a bit old school, but it would be nice not to be “forced” into expensive AirPods and not being able to play music if you have an older car that isn’t equipped with Bluetooth but does have an auxiliary jack.

I've never (in the 7 years I've had it) had a problem with this phone. It has never failed to update promptly, and is easy to follow inside with self-directing buttons. I would definitely buy another one of this brand of phones.

When I call Apple regarding issues of my IPHONE, they are always available and willing to help. They are also helpful whenever I need help regarding phishing issues, uploading but most specially when there are changes to apps that doesn’t fit my needs. They immediately reverse charges as soon as they realize I wasn’t satisfied with whatever apps I either uploaded in error or just not satisfied with the upload. Apple takes care of clients.

I have had the iPhone iXR for a little over a year. The pros are: It is easy to organize the apps in a configuration that works for me. Alerts of various types can be set for text, e-mail and voicemail. I am able to group my contacts in categories such as family, friends, clients etc. The cons are: I wear glasses and to speak on the phone I have to angle my glasses to be heard. Speaker is not always an option on confidential calls. Siri is pretty worthless. Maybe it's my voice, but most of the time, she either doesn't understand me or deliver the wrong information.

The Apple Iphone is nice to have and it has many sections on the phone to have a lot of devices if you want to keep up with the new technology and if you want to save photos or other items for the phone and it does have a lot of features to use if you want to use the phone in many ways

I love Apple products, but lately I have been having trouble with dropped calls. Not sure if it’s the phone or the service, but since the update it has been happening quite often. The older phones seems to be the problem. It should not be an issue to keep an outdated paid for phone to trade into a new high cost phone, those of us that are older prefer simple.

I am really impressed with the battery on the 11 Pro. That is usually the biggest complaint I have had with my other iPhones. I also love the camera and the security features. I went with the standard size instead of the Plus and the screen is still big enough to enjoy videos and movies and it fits into all of my purses.

I will never go back to using an Android phone, iPhones are wonderful. They are easy to use, they are really reliable and free from glitches. I like how they update regularly and keep coming up with newer and better. I like the choice in sizes.

We have been android cell users for decades and just bought IPhones for the first time about 3 months ago. The Iphone 11 is so superior to the Androids (mostly Samsung brands, most recently the S-9) that we used in the past. Battery power, camera quality, extra features, use of use, screen quality, durability are all better that what we have used in the past. We made the switch mainly because we were the only holdouts in our rather large family that were not Apple users. Now we get to share the fun features.

Fast, great sound, easy to operate, good value, overpriced, good customer service. Bad part is you need to go to an Apple store for repairs.

iPhones look good, are reliable, and are easy enough for my 92-year old grandma to use. While some folks get the latest model every year, I have stuck with the same one (iPhone 6) for years now and am still happy with it. When I do finally upgrade, I'm sure the advancements will be even more impactful. I wouldn't think of getting any other brand due to my great experience with them over the last decade.

iPhone 12 ProMax is a waste of time and money. It’s not user friendly and wastes more time than it is worth. Everything is now done using finger swipes and trying to find some of the old options is extremely difficult.

Have been having troubles with the keyboard, screen is vulnerable to breaking easily. Apple support has been hard to reach and really have not helped me with the keyboard typing on its own and double letters and random numbers, using my phone to make orders in remote areas is sometimes impossible.

My first iPhone was a 3g and the voice clarity was superb and didn’t have short battery power, but had to replace because the apps didn’t work. My next phone was the 5 series and the the voice clarity was awful. The next phone was an 8 which I have now. I am pleased with this phone. The smaller size suits my needs, especially with the mobility whereas the size of lettering on internet pages is too small to use on a regular basis. That is what my iPad is used for.

I feel like Apple has done a good job at making consumers brand loyal. However there are certain things about the phone that are annoying. It feels behind Androids for starters. There is so much more they could do with it that we do not get. I will keep buying iPhones because of the other products I use it just works better.

Have been using my iPhone 11 for 10 months now. Still Love It! Battery life was greatly improved over previous model. Photos are great and love that I can sync with my iPad and edit them quickly. Apple has continued to make small updates to the iOS making coordination and sharing with family and work colleagues secure and easy. The iPhone is phone of choice for me.

I don’t think that they are smart. It always needs updates or the phone doesn’t work properly and the phone is hard of hearing when you have to send a message. If the phone was a smart one it would be made out of glass. It would be tougher in every sense.

My iPhone 8 has been very good to me. Is easy to learn. Only thing is after I have it for two/three years it’s out of date. I’m not a computer/gadget person. I have to learn by my mistakes.

Bought the iPhone SE 2nd Generation and it is just as good as the pricier other iPhones. Very pleased with the overall service and the battery lasts longer than any phone I've owned. No complaints at all, and I saved a lot of money!

The Apple iPhone is like my laptop computer at hand. I like how the dashboard is laid out. I have easy access to my apps and if I need to add any apps to my phone Apple makes it very user friendly to do that as well. The display is crystal clear and the sound is totally amazing. When watching a movie the speakers have a theater sounds, so the quality is high standard. I've had many iPhones down through the years and I've had any major issues in regards to viruses. I'm totally satisfied with Apple.

I would highly recommend if you wish to purchase or upgrade your iPhone you do it at an apple store. They are much better at protecting you information.

I wish that these phone batteries lasted a bit longer. Every time there is an update it zaps the battery life down, otherwise I do like most of the items about the iPhones. I do like their customer service. They are always very helpful.

I have had very few technical issues with the iPhone since switching from an Android system mobile device. Security is very important and Apple has you covered here. Storage and speed are also very good. As a business tool it has become very important, there's no need to carry a notebook computer when I'm on the road. Overall, this device does what it says it will do.

Had to buy new phone to replace my iPhone 6S which is at the bottom of a certain lake. New iPhone 11 is excellent. I am not very tech savvy but it’s easy to use and a good looking phone. Very pleased even though the price was steep for an old geezer like myself (my daughter did the shopping through our Verizon account).

I love my 2020 Apple SE, which is the lowest priced iPhone. If you have, and love your iWatch, you have no real choice in what phone you'll be owning. Even though it's one of the best phones for the bucks, it's still wildly overpriced. The SE still has a physical home button (preferred) a fast processor and a decent camera. What sold me was the size factor. I'm not a fan of giant phones which fit no pocket ever. As much as I'd like an iPhone 12 mini, I cannot justify the cost. Apple is rich enough.

I use my iPhone 8plus for work and home. It is reliable and easy to use. I am very happy with this phone purchase. It has all the features that I need. The camera provides a quality picture plus the phone Bluetooth to my hearing aids.

The best of all is its security program. Free updates over time and I love its FaceTime due to my deafness and messages. There are few minor things I wish they would fix for better ergonomic ways. Major drawback is it's expensive but worth it.

The iPhone XR is very easy to use and reliable. I am about to upgrade to iPhone12. I am hoping for a better camera, but the phone applications and the assists like timer, alarms, weather and activity are very helpful. I especially like that it stays lit - readable - all the time.

The phone receives updates and they make changes to the software. For example, you can no longer play a song with a wake up alarm on an Apple XR - this changed after owning the phone for 4 months. Also, the phone crashes which indicates a software issue. When you call Apple - be prepared to be on the phone for an average of 2-4 hours to fix the problem. The worst part is this - you have to do the work!

I have no problems with my I-phone 6s but many problems with internet reception and varying speeds and losing sites while I’m in the middle of using them. Again my Iphone 6s is and has been no problem and at my 91 years that is quite an accomplishment.

My iPhone XS Max has been excellent. It does everything and then some. My only negative would be the purchase price which is still quite ridiculous. I’ve had this phone almost 2 years now and Verizon has been consistently trying to push new phones at me for well over $1000 nearly the entire time.

I love the iPhone. Have been a user since 2009. They have more apps and games than the others. I am also gonna purchase phones for my business. I have gotten some family members to switch over but the others are stuck on the high end Samsung which are not bad phone either.

At a late stage in life I find the Apple phone and customer service to be professional. Having experienced several other companies Apple has been constantly informing you with updates and changes to better your ease in completing tasks. Learning new things is of utmost importance in staying abreast of life’s journey. Their store staff has been professional, courteous and patient. Telephone inquiries were knowledgeable in their field of expertise. My only regret is to not have tried Apple before the other companies.

The phone works well. I find at times it is more complicated for me to use. I went from an Iphone 6 to a 11 and found the learning curve a little steep for a 70 year old. I have yet to learn how to take full advantage of all it is capable of and probably never will. At least not until it is time to upgrade. Or maybe my phone will outlive me.

I think the iPhone 10R, which I own, is an excellent piece of equipment. There are no surprises with Apple products. I have been using iPhones for about 10 years and have never been disappointed. The phone fits perfectly in my hand, it is fast, and it maintains its charge for the entire day. The App Store has all of the addons that anyone could need. I recommend the iPhone without reservation.

I wouldn’t use anything but Apple and Verizon. Apple products operate flawlessly, And no virus protection needed. I need a new phone and it will be an Apple product! Verizon works everywhere, it’s a great company.

My first Apple phone (XR). I must admit it works very well, the updates are seamless and Facetime cannot be beat. My previous smartphones were androids and while updates did occur, they weren't frequent and of course no Facetime. Cameras, speakers and such are very similar to both types. My children and grandchildren all have Apple iPads or iPhones, poppy needs to keep up.

I’ll never forgive them for charging me for a new battery on my old iPhone when they knew that it was a piece of garbage. To top it off, the phone wouldn’t work as well because of the bad battery which forced me to take it in. If I have faulty breaks or an airbag in my vehicle, they replace it for free. Apple, knowingly putting in a bad battery, still charge me to replace it.

After years of being an Android user my wife talked me into the iphone XR. It takes some getting used to but to me it's just a phone. Biggest irk is when texting you have to go back and forth between letters and numbers when every other Apple product allows you to swipe down on a letter to get a number.

The only two things that I really dislike about my iPhone X: face recognition as the only option to open my phone (I like the fingerprint option better), and that it’s no longer holding the charge after the latest IOS update.

Sometimes enough is enough. My favorite Apple model was the 8. Of course this newer one has better clarity in pictures but I had some audio problems with it. One thing to note about this particular model they can’t replace the glass. It’s in the front aNd back.. the whole phone has to be replaced.

Purchased a NEW not refurbished iPhone 8 from T-mobile in February 2020. This phone lasted 7 months then completely shut down, can’t charge it or get any response. It is completely dead! I never damaged it in any way so this is just a really BAD product! I have older iPhones 6s that I’ve had for years that work fine. iPhone is not producing the quality products it used to but they are continuing to charge premium prices.

I have a Iphone 6, which I consider to be the Ford F-150 of smartphones. I've had this phone for 8 years, replaced the battery 2 years ago, and it consistently updates to new apple software. I drove cross-country twice in the last 8 months and the phone performed flawlessly throughout these trips. AT&T is my provider, and their service is excellent. Highly recommend this oldie but goodie if you can locate one.

I am an Apple lover. I really like their products. I have a few of them. As far as the Apple phone X I like most everything. The feel is good. Not too heavy. The design looks is excellent and allows for many apps. It comes with some apps when you buy it. The sound quality is good in almost every area except at a few locations. There are more features than I can comprehend and still don’t know everything after a few years. I wish they would have a pamphlet instead of it all online. However, there are features for everything you could possibly want or need. The phone charges relatively quickly based on the cord you use to charge it with. The speakers have good quality. I definitely would recommend this phone. Apple technology is always moving forward at a rapid pace, which you can always count on.

I like my iPhone. It has all the apps that I want and has few problems. Images are good quality. I have it connected to Microsoft and can use it anytime to connect with work. I like playing old fashion games, like solitaire. There are a lot of them to choose from.

Apple products are very Expensive and in addition they are easy to break as well as easy to experience identity theft. Most people love the apple brand and Most like the look of the product which is very appealing. Not only is it expensive to purchase but it’s expensive to maintain.

I find this phone I have is very difficult to use and it is very unpredictable and one day it works well and the next day it is horrible. One day you can shut if off and the next day you can't, it has always been a cracking machine with other complications. Maybe I got a lemon, but if not I would not want to see someone get one without hearing a perspective as such.

Completely satisfied with phone and service provider. In initial stages of phone use when a problem existed I was completely satisfied with how quickly provider stepped in to assist. Overall phone is easy to use. Screen is a bit larger and responds on searches quicker than prior phone and service provider.

Apple genuinely tries to market great phones, but never really cuts the individual much slack in the process. It seems to always know its market cap is now bigger than Italy's GDP. Its Apple's way or the highway.

I have the Apple SE and the price was quite good compared to the Apple 11 or 12. Works quite well. I saved a lot of money for a great experience. The phone is small enough to fit in my pocket and it fits in my hand easily.

I have a iPhone 11. Believe it or not it is fairly simple to use. I am of an older generation so I’m tech challenged. But I have been able to adapt this phone and operating system. The phone does about everything for you, including watching your favorite tv program. I have every app I enjoyed (and ones I don’t enjoy) on my Samsung. Love the wallet, it helps keep track of everything, including keeping track of your credit score!

I am Very pleased with my cellphone. It has all features and more that I need and use. It is pretty simple and to use. I love the alarm and use it for multiple things from timing dishes that I am cooking to an alarm for appointments. Even though I have several watches I use it for that purpose too.

Have had this phone for 2 years and I still have features available that I not using. The possibilities are endless. Also, I love that it is compatible with my notebook. It is so easy to transfer data.

Hard to type with my big fingers, the text itself is great size options but the keys are so tiny and I get frustrated correcting all the time but I still want the small phone that fits in all places I need it to.

I switched to iPhone last year after a lifetime of Androids. It did take a little getting used to, but I find the overall performance and capabilities far superior to my Android experiences. I do not have Apple computers or laptops and I find the phone works very well crossing over.

The Apple phone 11 has a great speaker. The Apple phone should have a port to hook to your computer. The camera on the Apple 11 has a great camera on it. The Apple 11 is pretty easy to operate. I use to have a Samsung 5 and it had a terrible speaker and not easy to operate.

Upgraded my iPhone 7 to the new iPhone SE through T-Mobile in red. It’s the perfect size as I don’t like the huge cell phones. Glad that Apple made a more affordable cell phone. 64mg so more storage. Takes great pictures.

I bought the smallest newest Apple se to see if I could handle it and its extras. It's very convenient along with siri and my Microsoft app. I like the different apps I can download and the apple wallet. It's a time saver. I think this phone would do a new cellphone user a lot of good. I think you won't get upset as it tells you what you did and what you should when you try something on it.

This is my third iPhone and I just love them. They are very easy to navigate and use and there is literally an app for anything you could possibly want. The phone practically does everything for you.

The phone I currently use is the Apple 8plus. It took a while to get use to this phone, but once I did it is so easy to use. I still find different new things it can do to help with everyday things that come up.

I own an older iPhone and it works well for my needs. I’m currently waiting for a newer iPhone that has visual and fingerprint recognition. The only problem that I have found frustrating with my older iPhone is that I can connect with only two people.

Love the functionality, speed is great, can work from the phone, would recommend for anyone. Also, durable and lasts for a couple of years. My entire family uses Apple. Also love the size of the phone.

iPhone 11Pro is the best Phone I've owned! Simple, Easy, Long Battery Life, Takes awesome pictures, and tried and tested in different environments and different countries! I'm an active duty servicemember and have this phone for about a year now and hands down, the best phone out there in the market when it comes to quality and adaptability to everyday life.

Hi! I've had an Apple iPhone for several years now. I started out with the Apple iPhone 5. I now have the Apple iPhone SE 2020 Model. I really like it my phone too! It was affordable compared to what other models cost and it's light and compact. I did not think that it was necessary to spend a minimum of hundreds of dollars more for a phone, even if I wanted one! It has good sound quality and the camera works very well. This phone is not difficult to figure out and operate. There are nice colors to choose from like the red phone that I purchased. I've recommended the iPhone SE to a couple of my friends who are thinking about getting a new phone. I think anyone would like this particular phone!

I have had almost every cell phone made and to date I have found the iPhone to be the best of them all. The iPhone has had a better battery life and the overall quality has been excellent. My only drawback is the price of the phones. They keep costing more each time.

I like how easy iPhones are to use. I like the ease of the phone and feel my info is protected. Also like the different apps on my phone that make things easy to use. I do feel the prices are high and wish they were a little more affordable.

I've owned several I-phones (5, 6) and now 7 purchased in March 2017. It's a very nice change-up from the earlier phone in size and features. It accepts all new s/w updates as some older phones don't. I have no reason to upgrade to 11 or 12 as this suits my needs and APPLE continues to support this phone.

I have been an Apple fan since my first iPhone3. My first brand new iPhone was a 5 but I didn't have another new one until I was kindly gifted an iPhone XS Max about 18 months ago. The phone has the same consistent build quality that you come to expect from Apple and the software is updated often. It is comfortable to hold and hasn't failed me yet. The display is clear and the accessibility options help with my failing eyesight. The security features make it less attractive to thieves and the 'Find My' app makes it easy to find the device if it's misplaced. Although iPhones are expensive I have come to appreciate the quality that I would definitely recommend iPhones to others and would buy another new one.

I have always used Apple devices as they are so easy to use and durable. You can choose the phone that suits you best and of course you have a choice of color. Mine is platinum. It also has a feature called airdrop where you can transfer pictures from another person's iPhone. Great for when you are traveling.

Apple’s singular, constant focus on “the user”, when designing its products makes the iPhone a highly usable and useful tool. As one who is not especially tech savvy, I appreciate that the screen shows you how to do most things. For those who are savvy, iPhones also contain a host of sophisticated user functions that can make the phone more useful.

Love the iPhone. Hate how they pump out new ones with great new features. Like they couldn’t of had that feature available 6 months ago for the last phone you purchased. And I believe all phones are way overpriced.

It's very user friendly, very easy to use & am tech challenged! Have had 6, sometimes they have tech issues no one can figure.... Be careful on your carrier, some don't have good reception in certain areas....

Best in quality but a bit pricey. The processing speed and the way it handles apps is awesome. I understand it's just that Apple wants to keep its brand value but they also have to think about affordability. Sooner or later there will be brands similar to iPhone but cheaper.

I’ve only had iPhones mostly because I find them easy to use. I have never had update issues or any other issues with my 6+. It will be 6 years old and still operates although I think it may be getting tired. My only complaint is the cost which is why I haven’t gotten a new one.

Apple phones are clearly programmed to fail - my iPhone 7 was working well but as the IOS increased my phone functioning and storage capacity decreased to the point where it became useless - and an upgrade was unavoidable.

Been an iPhone user for years. Kept my six until last month and got a 12. Like the size of the screen, the unit overall is compact and easy to handle. Graphics are sharp, features are pretty much the same. The camera is more of a professional grade even on the 12. Daughter is in real estate and she opted for the next level up to help her with the pictures, and videos of property. It is pro quality. The phones are by Apple so it goes without saying that they are top of the line, but you pay for that, they are pricy. Noticed the sales guy had another brand, asked him why. His answer was simple. I can do everything I need with this one, pretty much what you are with that one, and this one fits my budget. Last comment, the screen needs more protection.

Phone is easy to read. Sometimes a little slow but usually I’m more anxious than patient. To me a lot easier to use than the Android. On this phone and others too many taxes, fees, govt fees. Phones today are too impersonal..

I have had several iPhones over the years, each lasting me about 2.5 years or so. The current one I have is an iPhone 11 and I can not wait for my contract to be done so I can turn it in. This particular model falls short on my expectations. The buttons are not as sensitive. I had to go to a Sprint store a couple of times during the first month for some problems. The signal is weak (I've had the same carrier for years ) and signal just spotty in a lot of places I have never had a problem before. I hope the 12 lives up to the Apple name when I upgrade.

Apple iPhone 6S has been a very good phone as long as used with a Mophie Juice Pack. The Apple iPhone 6S had issues and a lawsuit from the beginning. A huge selection was given almost free battery upgrades. Next the lawsuit contained issues of slowing network when too many users active.

I refuse to purchase a new iPhone until the one I currently have absolutely dies and no longer functions. Currently it has a cracked screen and fluorescent green line across it from top to bottom when the screen is on. However, I still refuse to spend my money on a new one. Apple likes to promote the newest model as so much more than the last and really they are all the same. None of the "new" features or supposed improvements warrant shelling out so much money on a phone.

Until I got my first iPhone, I didn’t think I could get comfortable using one. But my son convinced me so here I am 11 years later. Apple creates A+ products and stands behind them 100%. I am definitely Team iPhone???. I recommend them to everyone I know.

Very expensive & worse Apple basically expects everyone to continuously upgrade. Thus there’s little support or care about anyone who’s not rich & has to deal with older equipment. Even to the point of barely publicized lawsuits that if you miss the deadline you will never be compensated for wrongdoings - despite owning phone involved since new.

I'm a designer and use an iMac by trade. My precious little iPhone XS is like my mini Mac and it is the BOMB!! Amazing photography, very fast, and solid as heck! Four words: I LOVE MY iPHONE!! I turned my wife onto an iPhone and she loves loves LOVES IT!!!! I truly feel sorry for the humans that have been cursed with anything else. I really do love many of the new features of the latest iPhones, but I have no reason - nor desire - to "upgrade". This has not been a paid announcement!!

Many features, user friendly. Good battery life, reasonably priced. I have been using it for so many months without any problem. The product is very reliable. It is very light and easy to carry. It had accidentally fallen down on the floor a few times but did not break or went out of order. So, I find the product pretty sturdy also.

One of the best cell phones overall. Their cameras are phenomenal and take great pictures on the iPhone 11 MAX. They are well built and have a great operating system. Only drawback is that is that their notifications from other non iPhones do not show up on your locked screen.

The iPhone XR has the perfect size. Not too big and not too small. That’s what I love the most. Fits any pocket, pants, shorts, suit. Also, seems like this phone is more resistant to damages. Many times have fallen from my pocket and only one crack.

I have been using the iPhone for years and I love them! They are not complicated and that makes it a hit with me. I've never had any trouble whatsoever with my Apple phones. I'm a very clumsy person and I've dropped my iPhone X dozens of times and there's not a single crack or chip on it. My next new phone will definitely be an iPhone. I also have an iPad and iPad mini. Love them both. I would highly recommend Apple to everyone!

I find my Apple iphone to be user friendly & visually pleasing. When purchasing my last phone the store employee very helpful. If I have an issue I will call the help line or use the chat online and the employees are always knowledgeable and friendly.

I have been an Apple user ever since they had great promo for about $250 off Macbook Pro computers. Pros: User-friendly, love connecting with friends on iPhone and Mac. Cons: Not as good discounts as they used to have and trade-in isn't as great as it used to be either. I hope they will work on that to be as great and strong as they used to be.

My Apple phone is awesome and I love the security it has along with all the cool apps. It offers health monitoring, Siri, and downloading apps faster than an android. The phone itself is better quality and the picture resolution is amazing. The camera takes high quality photos too.

Called for assistance with prior case and spoke to 2 Apple developers, one senior and zero assistance. The senior developer had an attitude. Neither person read the case number just offered a mail in repair at my cost. The senior developer suggested I do not walk in for repair. I’ve waited since Wednesday to be told to wait till Sunday or later. The person I originally spoke with would not be available until Monday. Online classes and work need to be completed prior using a cell phone. I am exhausted both of my phones are not working and I cannot use them. The life of my cell phones are 3 years. The price is over $1100 for each phone.??? I had paid Apple care for 2 years additionally on both phones.

Phone works great, many apps that are used daily, has great signal power, WiFi and Bluetooth, a large amount of storage!! Great product!! Weight is light, screen display very good, audio is top notch, videos play at a good speed and quality. Holds a charge very long, charges up fast and has a seamless working available with all apps.

Pros: The endless features, ease of use, and the camera! I especially love portrait mode, which takes frame-worthy pictures. Cons: The battery life diminishes over time, and the updates consistently slow my phone down to the point where I need to buy a new one every couple of years.

For the most part, I enjoy my iPhone. For some reason I lose the sound when my phone rings. I restart it a good many times off and on trying to get it back. Then all of a sudden it’s back. I swear every time they have an update it happens. I have the highest memory, so no complaints there. The last update they did has changed things around on my phone. When I search something, it seems to pull things up totally different and I’m not thrilled with that. I’m not totally in love with it, but I like it ok.

Always been a great product but now that Apple is using state of the art parts in their phone as opposed to the 3 years old tech they were using has made all the difference. I would buy another one for my next phone for sure. iPhone 10 and up is state of the art technology.

I have been an Apple regular since the iPhone 5. I do like the interconnect features with my other devices and most of my Friends and Family have Apple so the communication all works seamlessly. Phones are fast, reliable and mostly fun. Everything needed is right there in your hand. I have had Samsung in the past but I prefer the IOS to Android.

No problems at all. Works seamlessly. Has all the features I need. Works like a typical Apple product, without any glitches. It is an Apple IPhone 7, which I have had two years. Highly recommend this product.

They are the pioneers and the best. Nobody can beat them in reliability, ease of use, and unlimited functionality; with ease of interfacing with PC's and other intelligent devices. Display and keyboard are fantastic. Could be used to control security devices like products from "Ring Family". Exceptionally great camera or photography. Its use is conceptually intuitive. Interface with printers, etc. is not very difficult.

Half the time it gets stuck and I have to turn it off, internet is very very very slow all the time, camera sucks and I don't get half my phone calls or text messages and I just replaced it with a new one at the Apple store the 1st of November, 2020.

First time owner of an iPhone. Being an Android guy before that, I got myself into a jam where I needed an Apple ID password reset. I bought the phone from T-Mobile so I called them but they said I had to go through Apple, but I can’t just mosey into an Apple store like I can any NORMAL store. I have to make an appointment. I decided to call Apple Tech Support to try to resolve the issue, after all, it’s a freakin password reset! I’ve done that a hundred times over the years, with various accounts with various companies. But those were all Android phones, and it never took more than a day to accomplish the task successfully. But I no longer own a COMMON phone, no I now own a High End iPhone. So now I can reset my Apple ID password and I only have to wait TWENTY-TWO days for the reset to be valid! Excuse me? This can’t be right so I went through the process again, and then again.

So, I really liked my iPhone. It's reasonably intuitive to use, it's small, it runs most programs, the battery life is not great but it's OK; you can live with it, especially if you have a backup battery for long trips where you plan to use it a lot. (Airplane flights, say, if it's a major source of entertainment.) The signal quality is pretty good. The problem is, Apple forces updates. Which, if it were just security updates, wouldn't necessarily be a problem? Automatic security updates are probably a feature. The problem is, they bundle in all sorts of updates, including ones that make the phone less usable, along with the security updates.

Sorry Apple you can’t continue blaming Covid for subpar products and crappy customer service. We have been a loyal Apple family with currently thousands of Apple products. Latest iPhone 2 months old battery and main motherboard failed. Apple's response? Can’t see us in person despite all other business open with precautions in place. "Just mail it back and we will see about fixing multiple major issues and send back the same crap when we get around to it but hey don’t worry. Should get good now."

I have ordered 04 times through online Apple Store to buy a iPhone 12pro max, and every time they cancelled my order by saying that your billing address is not matching, which is completely fake. What qualifications do I need to hold to own a new iPhone?

I purchased an iPhone 8 in April 2020. I could not update the settings and customer service did not know either. My daughter & I spent hours explaining the situation and I had to speak to a new CSR every time we called). Apple advised me to send back my phone for diagnostic testing. I paid to have it shipped for repair. Apple team stated there was nothing wrong with the phone and sent it back. In the meantime, another CSR sent me a 2nd phone (which they were not supposed to do per a different CSR. After opening the phone I realized it was not my phone. I checked the serial number and it was a new phone. Confused, my daughter called (I am hard of hearing so she’s been helping me throughout this experience) and the CSR said they were not suppose to send the phone. My credit card was charged on April for a a repair that was not needed & on June 29th for the 2nd phone.

I did buy an iphone11, my internet at home got hacked and so they got into my iPhone, I did contact Apple support with my system analytics and the first Guy Told me that was deff something wrong... After sending all my analytics they told me there wasnt a problem.. Of course apple is not gonna admit any security problems... After a few days all my analytics got deleted by apple.. I never gave them permission to go into my phone and dont share analytics... so they have deleted all the proof of their security issue!!!! Don’t trust apple or don’t buy any of their products.. It’s not safe to use and they don’t keep themself to the privacy regulations!! I will post this message on loads of other sites!!!! Do not trust apple!!!! Thanks!

Purchased Iphone XR on 29th Dec last year.. It’s been 7months of me dealing with their Customer Care.. Gave my phone to the IPhone repair centre as well but problem still persists. Tired of installing and uninstalling apps. Audio msg from WhatsApp don’t play on speaker.. This is intermittent issue.. While you are talking over the phone songs from YouTube or any music app starts to play. Even when you are operating phone.. Any entertainment app will start on its own. I have restored the settings multiple times and updated the version (the most cliche excuse) as per Customer Care’s instruction but nothing seem to have worked. I need help.

I received iPhone XR on 5 Aug 2020 and within 25 days it's all audio sounds stops working. Camera blinks after opening video not able to record. Automatically restart everytime. The basic functionality calling is also not working. I am unable to hear the ring, audio songs and video songs. I was contacted Apple they suggested some reset and restoration but that was not work. I visited Apple authorised center multiple times but they said we are unable to identify the problem, they are doing multiple reset and it works for 1-2 days and again it behave the same. I feel it was my big mistake to choose apple. Within 25 days phone stop working and not providing resolution on urgent basis.

The iPhone 8 has a mind of its own and it changes my settings without my permission. Smetimes it will listen to me. Sometimes it will not 85% of the time. Siri does not work and when I use the voice to write it writes whatever it wants to. For some reason it has a hard time printing out what I say. It makes up words as it goes along. And anytime I use it on social media it changes my comments after I written and it changes my comments if I write emails like iPhone is listening to me Write what it wants to, I do believe the Apple is own partially by the Chinese and I do believe Apple is selling our secrets to the Chinese.

Have had iPhones in the past and loved them. Switched to an LG Android 2 years ago and after some time to get used to it, loved it. Decided to go back to an iPhone and purchased a 2020SE. What a mistake!!! Despite purchasing an army grade case and glass shield, my phone now has 2 cracks in the glass, and a chip out of the side of the glass. My provider, or Apple, also should have made it known that the SE phone is heavy and slippery. Even with a case, it continually slides off books, chairs, etc., when you least expect it to.

Bought iPhone11 online. We received an email which said: Schedule your free Online Personal Session. We tried to schedule that online personal session and it told us to try again later. I contacted Customer service through the 800-number. They told me that the online personal session service was no longer being provided. I bought iPhone for my wife's 75th birthday. She had been using an android phone. Because of what it said on the website, I told her that converting would be easy. I told her someone would walk us through it. That was what was advertised. That turns out to be untrue. That influenced our decision to buy. That is terrible deception!

The iPhone SE has a terrible battery and has about 5 hours of screen time before it dies. This is how it came out of the case. I've had my phone less than a month and Apple won't replace it because they're saying there's nothing wrong with it. I have had to go to best buy (no apple store nearby) 2 times to try to reset my phone to factory state and reload data from iCloud and iTunes with no luck. I have been on the phone with them for 4 hours so far. This old phone is no better than the 6S that I had for four years- the battery life is exactly like my old phone. I have been going through hoops with this bull while just starting up more than full time at grad school and I just don't have time for apple's corporate bull. They don't care if you have a good product they just want your money. No one in customer service was helpful.

So, I am on the phone with your senior-level (Carol), who was the best she could be given the lousy quality of your product. To note, I wish I would have stayed with the Samsung Note 10 product. The "New phone" is just Freakin broke non-operable, then in order to send the new phone back, you want to place 760 bucks on hold until you get the new/defective one back. So I spent several hours as unpaid tech support, where if I took it to a dealer not for an exchange, for them to work on it, I still would not have a phone....I purchased this junk, I get no service, but I am paying the monthly fee, I am tech support, I am losing a clients (No) phone and you people are sticking to a freakin script. You are so overated, and your quality is piss poor.

Apple has been making crappy products lately and their repair service sucks!! My brand new iPhone 11 went down for no reason for the second time. They told us to send it in for repair. It took 2 and a half weeks for them to fix it!! Completely ridiculous! Then they promised to send it out next day because the repair took so long. They did not send it next day as promised. My daughters Air Pods have quit twice and we had to return them. I will never buy another Apple product!!

I sent my iPhone to be repair with full Guaranty, And they sent to wrong address and I expended not less than 3 hours on the phone. They are helpless. They really don’t care at all. Still waiting. It’s been almost 3 weeks for a simple repair when I paid $299. Per insurance I had the WORST EXPERIENCE AT APPLE CUSTOMER SERVICES AND BEEN TREATED VERY BAD JUST COZ I AM SPANISH GUY WITH NOT ENOUGH $ to suit APPLE. ;(

I have an iPhone 11pro Max 256 GB and device has been getting hot to the touch and overheating. I called up Apple asking to use my warranty on my phone, we spent 3 hrs between the troubleshooting and doing the iTunes restore and the device still having issues. They tried to send me to an Apple store and after they scheduled the appointment 3 hrs later I get an email saying due to COVID19 the store was closing. Apple tells me in order to get my warranty replacement I have to let them put a hold on my debit/credit card of the value of the phone in my case $1,249.00 and once they get the return device back they will release the hold on my card.

Had to take my iPhone (under warranty) for authorized service to Best Buy. Made the spot with Apple online fantastic experience, got right into Geek Squad. Drove 1 hr one way to get there. Geek Squad guy was very good, did a diagnostic and said my vibrator motor was bad and that I would get a new phone replacement since it was still under warranty. Great that didn’t take long but wait Apple put a hold on it, pending review, did not fix my phone! Told me to go home and would let me know when Apple called him? Another 1hr drive home. Not good customer service by Apple.

First off, waiting for 56 minutes to get someone on the phone is ridiculous. I was passed around trying to figure out what was wrong with my phone. 2nd replacement phone was a mess. I will get a Samsung next.

I've been an avid Apple supporter for over 15 years. iPhones, iPads and a Mac. Always was happy with the service and support. Ever since their crap 13 update was released in October and I called in on 10/7 I've spent over 60 hours on the phone with over 25 advisors plus one idiot advisor had me drive to another county and waste 3.5 hours at the Genius Bar that did nothing.

I am frustrated and disappointed after purchasing the express replacement Apple Care because 1- you can't reach them, 2- online set up and payment doesn't work, 5 days I had been calling and call gets dropped after one hr every time. On line chat referred me back to the Apple support number. Eventually I bought a used phone to remain in business and God knows when it will get resolved -

My phone I bought in October 2017, when I was updating my phone in October 2020, my phone was locked and asked me to log in with an icloud account that did not belong to me. I cannot open my phone in any way. Although I have spoken at least 10 times since October with Apple support, they have not found a solution. Neither do they make a positive or negative return. I sent all the documents they wanted. When I call apple tech support and ask if there is news, they say just wait, but it's been 9 months since October. I never want to buy an iPhone again. Customer service is irrelevant.

I purchase the iPhone 11 last week. We took a family trip to the ocean it was taking amazing pictures until I dropped it in the ocean. I thought it was long gone. Two days later my family and I were swimming and my niece found it! What’s the odds, right? I took it in and it started charging! My phone has been in the ocean for two whole days and has been working perfectly fine. These products are amazing and I’m so glad I made the switch because I’d always been an Android girl.

I am a former Samsung smartphone user and my husband talked to in to taking his i-Phone 6 when he bought a brand new one. For those of you who have never used anything but an i-phone, I will tell you that any Android 'smart phone' will be easier and smarter to use than any i-phone. I guess people buy the i-phones because 'that's all they know'....but it is a dumb phone, makes you jump thru 3-5 steps to do something the smart phone does on one page and with one key stroke. I can't wait to get rid of this phone! And many people I talked to in the store, also have gone back to 'smart phones'....because...well...they're SMART!

I have recently damaged my supposedly water resistant phone by just wiping it with a damp cloth. What's worst is that Apple support has been extremely unhelpful in getting an under warranty phone repaired. They have said there is nowhere in New York City or the state I can take my phone to get repaired or nowhere in the country I can even send it till the Covid-19 lockdown ends. But they'll happily sell you another one for full price. Horrible customer service in the middle of a crisis for an essential service!