Nextiva Reviews

I have been using Nextiva for over 5 years now and I have to say the Quality is good and their support line is great.

Great communication platform, I would strongly recommend to every company.

I’m very pleased with the VoIP system. The call quality is significantly better than our previous setup, and the app has proven to be extremely helpful. Our receptionist used to get frustrated often, and I hadn’t realized how much the old technology was affecting her until we made the change. She now says her work is much easier, and the system meets all her needs. My only regret is not upgrading sooner.

Nextiva provides excellent service and connectivity for a VoIP-based phone solution. Their onboarding team made the process very easy to navigate for a medium-sized company. We have never experienced an outage in more than three years.

We have Nextiva for 3 years now and it works perfectly for our company.

I recently signed up for Nextiva service and worked with Hannah **. It was an absolute pleasure. The implementation process was simple and the phone service comes with all of the exciting features that Hannah walked me through. Beyond pleased with the customer service and product.

Great VOIP provider! We have been using Nextiva for about 10 years for several office phone lines, and our 800#. Great rates, customer service, hiccups are usually fixed up quickly. Thanks!

It's a good app for talking to clients and making sales.

I've had a great experience using Nextiva in my business. Call quality has been beyond exceptional and I've had great interactions with Support when necessary. The initial setup was super simple and had it working in minutes. For the price, it cannot be beat!

Nextiva customers support is great, reliable, and response time is In an appropriate time frame whether it is administrative or operative based support that is needed. I have been with them since 2020 & they transitioned our office telecommunications seamlessly easy.

Been using Nextiva for years now and it has been working great! Customer service is excellent too, resolves quickly when we had disconnection.

Easy to use. Great customer service. Phones were never down (ISP's fault if it wasn't working.) Great for our business.

We are a small school district located in the midwest. The system replaced a 20 year old on prem system. The installation process was excellent with great communication and documentation every step of the way. Since install we have had few problems with the system but nothing customer service couldn't handle quickly and efficiently. The feature sets of the system have been very good for our organization. The system in general has bee very good for us and I would highly recommend to a similar company or public organization.

We've had a good experience with Nextiva. The platform is intuitive and has good features. Setup is easy and we are able to deploy to multiple locations easily. The help desk is also good to deal with and not a lot of hold time. Really I think the biggest win is that with all of the features and options, it was simple enough for less tech savvy employees to use without a big learning curve.

We love Nextiva for the ease of use, reliability, and a great value, Get for when we out of office, or working from home. It gives great flexibility.

They are an excellent company. They provide great customer service and support. Very knowledgeable in the products they sell and are very helpful in making decisions and what a customer should get.

Really incredible VOIP system and support. Hannah E. the sales rep was able to quickly identify our current needs and plan for future growth and buildout needs. I was so appreciative of her concise communication and not overselling any services. The system is by far the best VOIP service we have used.

Nextiva is a great solution provider with an industry leading platform for both SMB and Enterprise. They have a ton of out of the box integrations, and a solid price point to boot. I have worked with them on several engagements, and their onboarding is solid, and they have a good support program after the sale. I have worked with a mid market salesperson, Hannah ** in the past, and she provided great customer service.

Nextiva has been an excellent VoIP solution from both a service and implementation standpoint. The setup process was smooth, well-organized, and easy to manage, with minimal disruption to our operations. Call quality has been reliable, and the platform is intuitive for both users and administrators. Hannah **, our account executive, was a great help throughout the process. She was responsive, knowledgeable, and proactive in addressing our questions and ensuring everything stayed on track from start to finish. Her support made the transition seamless. Overall, we’re very satisfied with Nextiva and would recommend their VoIP service to organizations looking for a dependable system and strong customer support.

I’ve had a great experience with Nextiva. The call quality is clear, the service is reliable, and setup was quick and easy. Their features make communication seamless, and customer support has been consistently responsive and helpful. Highly recommend! ⭐⭐⭐⭐⭐

We have been with Nextiva for going on 3 years now. Since then we have had no issues what so ever. We had to switch to a new phone and the customer support with that transition was amazing. We have stayed with them because their pricing is competitive and the service is second to none.

Nextiva allows me the freedom to work anywhere and also allows for me to communicate with my clients effectively.

I really like Nextiva, my business utilizes their services all the time, and they are helpful when needed.

My Name is Andrew **. I’ve used a few different platforms over the years, and Nextiva has been the most reliable by far. It helps me stay organized during the workday and keeps me on track even when I’m away from my desk. Having everything in one place makes it easier to follow up, stay consistent, and not let things slip through the cracks. Overall, it’s been a really solid tool for my day-to-day work, and I would absolutely recommend it.

After evaluating several VoIP providers for our growing real estate portfolio, we selected Nextiva and have been extremely satisfied with the decision. As a company managing multiple entities across several states, reliability and scalability were non-negotiable — Nextiva has delivered on both. The platform has been rock-solid, with minimal downtime and consistent call quality across all of our locations. From a cost perspective, Nextiva is highly competitive. For a portfolio of our size, managing communication costs across multiple locations can add up quickly — Nextiva's pricing structure has allowed us to consolidate our phone services under one platform without sacrificing quality or features, resulting in meaningful cost savings compared to our previous setup.

Nextiva's system is 10x better than our older phone system with advanced features and ease of use. The desktop, mobile, and web app make it so that our users can make/take phone calls and access their messages at any location and at their convenience. The admin console makes it easy to manage and assign users with telephone # and handset. The onboarding team was very professional and personable, making our transition from our old system to Nextiva very smooth. We've looked at other vendors, but Nextiva offered the best cost-effective solution for our organization.

I've used Nextiva for my small business phone system for over two years. It's simple to set up and use, which is key because most of my employees aren't tech savvy. Every time I have a question, their support team is quick to respond and resolve my issue. I'm starting to use their AI answering system and while far from perfect out of the box, it's showing a lot of promise. Highly recommend this service to any SMB that needs a nimble, low-cost phone tree.

Great remote phone and fax service. Affordable and relatively easy to use. Give us the freedom to work remotely anywhere there is internet!

We switched over from Ooma and saved money. More importantly, the quality of service and customer service is much better. Very helpful in switching over.

The electronic faxing capabilities of Nextiva is nothing sort of amazing. Quality service and an excellent product that integrated seamlessly into our work environment without any issues. Your data is safe and the faxing service is reliable and efficient. I highly recommend this to any business looking to reduce waste (less paper usage) and cost.