CenturyLink

CENTURYLINK has had a bad reputation for a long time. I have helped a lot of my computer customers when they have had problems with the internet service. I recently moved in a new neighborhood and was dreading having CenturyLink. I went online to find out about service and was pleasantly surprised to see high speed service at a very reasonable price. I was able to order it and have the new router and installed it myself with some phone help. It was very easy to set up and is working like a champ. I'm getting 50-60 Mbps on a stable line and even had it at 70 Mbps. Upload runs consistently at 20 Mbps. It's great for streaming tv and many other options.

I've had service for about 3 months. The service is reliable and the price is better than Xfinity. Their phone reps have always been very polite and respectful. It would make me a great, fair offer and I'd be off the phone in less than a minute.

They are my phone company. They have gotten better over time and are doing very well with the Bandwidth, Reasonable rates for someone on a fixed income, don't do cable, too expensive and the local Mediacom office has an old grouch for our contact and they are expensive, phones do not work when the power goes out. Centurylink is the best buy for the money under 70.00 for internet & phone.

Wish it was faster, more dependable. With so many of us now needing to rely on internet, providers may not feel the need to be Super Good. To date it fulfills our needs. Previous provider was worse. Perhaps the area I now live in is making it harder for internet providers to be Greater.

Really have liked Century Link since I first began service with them in 2017. The speed is good for me and service issues have been all but nonexistent, with only two outages in my time with them. I did upgrade once and did a change of address on my service once and it was all very easy. They do not do any high pressure contacting to try to get me to upgrade, that I like. Contact with customer support has always been good and they have been friendly. Price is comfortable for my budget.

I work for the county government, and one of the phone lines is down. I have been on the phone with CenturyLink for the past four days trying to get a technician to come and fix the phone line with no dial tone. This is our office's main phone line, and we are getting complaints from clientele that needs our service. So we are going to find another phone company. I am not a happy customer. I would highly advise anyone, DO NOT CHOOSE CENTURYLINK!

Because the pandemic there is an emergency brand program and it removes 50 dollars from your monthly bill every month. Making mine only 15 dollars a month. They refuse to allow me to use the program stating the information doesn't match. This is a lie. They have the same info the government has and they refuse to handle the problem. Now I have not had internet for a month. The tech came out and told me another technician cut my service wires and left them. After the tech said he fixed the problem and left the problem in fact was not fixed. The internet would say it was connected but the service wasn't working. The troubleshooter on the app told me that the problem could not be fixed remotely and a technician was needed. Yet 5 times each tech proceeded to tell me there was no problem and I needed to upgrade my service package. This is a lie also.

We moved and the only service available is CenturyLink where we live. They have 40mps available and that is it. We had Charter internet in the past and it worked great. The speed is extremely slow and their solution to get you a higher speed is to unplug items in your house. We are not gamers or do a lot of streaming. We have 2 people in the house and should not have a problem like this. After a long chat service with the rep that is 5 hours ahead of me his solution is that I unplug items not in use. I guess I can get rid of my security system and other items that use Wi-Fi. Nowadays we know that everything we buy has a Wi-Fi hook up so we can run remotely. Guess I will have to get rid of technology, since CenturyLink is not going to get with the times!!! Horrible, and as soon as I can get something different I will change immediately.

My internet service stopped working Sept 22 and CenturyLink (CL) didn't schedule a tech for repair until Sept 30 between 8:15 am to 8 pm. They were here by 1 pm, repaired services, but now my internet is down again (same day it was repaired). I telephoned CL 3 times, the 1st two calls were disconnected after 30+ minutes hold time. Was on phone with tech for over an hour and still no internet and they can't get anyone out to repair til Oct 7, 2021 (what a bunch of crock).

I ordered internet. My appointment was scheduled for today between morning and 5 pm. It is 8:30 pm. I have been calling them all day. Spoke to manager assuring me they will be here. They're running late. I canceled my other internet. I have none. Also I told them I needed internet for my machine for my heart. They again assured me they would be here. I am so pissed my heart is racing. THEY LIED!!! I HOPE THEY READ THIS!!!