CenturyLink

No phone service at restaurant during busiest holiday season. Reported on Mon. And no repair available until Fri. Took 24 hrs. To get call forwarding completed to my cell phone correctly! Tony **, repair person, and another tech finally arrived, they worked a couple of hours to untangle the rats nest in the dry rotted phone box outside our building. Built rest. In 1997 and problems throughout 22 years. Fixed w/bandaids but Tony took time and fingers crossed fixed problem long term this time. It was almost worth the 5 day wait if it holds!

I had someone come a few weeks ago to repair my wi-fi because I could not get any of my devices to work after the electricity went off. It was repaired and the internet and Alexa dot worked fine. I found out later that I could not connect my printer, doorbell, or nook to the wi-fi. I called and talked with Ralph today and he had it fixed in a few minutes. He was so helpful and nice. I was very pleased. I just don't know where I can fill out an evaluation on his work, so I decided I would write a review.

I'm old. My house is old??? Tech couldn't find any of the land lines into my house that would work for my internet so he plugged it in next door. Works fine with a booster in my house...my old house. But isn't there anyway my box can come home? I have no cable or landline because I'm old...really old. And no $$$$. Bad enough I have to share my dinner with my old dog. Because we're old...really old. And have no $$$$.

Dan from CenturyLink came out to our home today and he installed our new internet and cleaned up outside previous cables from other companies at no charge. He was thorough, professional, patient and very receptive to questions. Highly recommend him for your installation. 5 stars!

I have had this internet for 12 years now. They are very reliable. I stream all of my content through Roku and it has never failed me. I have lost my internet only 5 times in 12 years. I have the middle speed and it fine for my family of 4.

Been with this company for 46 years. Have their price for life which includes internet. For years I have had in the toilet ability to have an internet service that even approaches the quality of Dial up. They told me it was my in home wiring so I had that completely redone by CENTURYLINK! Service still sucked. So they gave me a new 5G modem. Sweet as it blew my wireless printer and was really some token and not necessary thing as my computer is hardwired so it was clearly NOT a wireless issue and max speed is maybe 12 MgPS. Then they told me it was my old building wiring. Well then Satrry came in and they use the same lines (Up to 200 MGPS and GUESS WHAT. They have no problems so it is clearly CenturyLink's inability to deliver what you pay for and an incredible ability to BS..

This company will straight up rob you. Just go with Starry internet, or at the very least Comcast. Terrible internet, terrible customer support, and they stole hundreds of dollars from me. Charging me for a modem for YEARS I purchased from them at the very beginning. Shady business practices.. Terrible company.

Long long time customer. All of a sudden Internet Goes slow. We complain & they want to send new equipment then bill it to us. No. You eat that $15 & send it to me free. We are searching for a new Internet provider. All over $15. Sad.

They accidentally shut our internet off and after calling them reconnected it with half the speed we had and refuse to raise it back, say our line can't handle it even though it had for over a year. We have had nothing but trouble trying to even understand their so called customer service and now we can barely even get web pages to load, I had better internet in the 90s with 28 kb dial up. The worst part is we are off a hwy that ONLY CenturyLink is allowed to service no wonder they can get away with being the worst internet provider.

Updated on 02/23/2020: Ok I wrote a review last week. Well I re schduled again with them and again no call no show. Now am trying to get my money back that I have paid and this is a nightmare. Am on vacation and have spent more time doing this than with my family about too. They end either give me my refund or it's lawyer time. I am so stressed out over this. I may need a doctor by the time am done. Till they end of the day am done. Don't even know if I can go back to work. So stressed. I need a vacation from doing this. Really customer service. No way. Am done. No more. Can't do it no more. Is this what they put you through to keep your money!!*