3.7/5 (691 reviews)

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Overall Rating3.7 out of 5
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Verified Reviewer
Original review: June 2, 2023

I made a mistake of making like 1400 purchases 12 years ago that have probably cost me 5000 dollars to pay off. Their site doesn't show what you are paying or their charges. On a 13.00 missed payment account was down to 58 dollars that I thought I paid but guess I forgot was charged a 40 dollar late fee. Cut off my credit that I have not used in 8 years.

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Verified Reviewer
Original review: May 27, 2023

Fingerhut today in email is the new Apr is over 35% or right at it. I cannot afford it and don't care what Fingerhut can do to my credit. You guys do that. Let's see how much it cost you to attempt to retrieve your merchandise. I'm sure they've accounted for others with like thinking in revolt against the unconstitutional greed Fingerhut imposes on us.

2 people found this review helpful

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    Verified Reviewer
    Original review: May 25, 2023

    I understand the credit in us is very important but in my desperation to rebuild my credit I accepted an offer from Fingerhut. What a serious mistake, this company charge high prices and high interest and fees on unsolicited services like Safeline, charging customers monthly fees in service I never accept, then when I call to cancel they open a long way refund "Investigation". For you own good and peace, do not accept offers from this company!

    4 people found this review helpful
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    Verified Reviewer
    Original review: May 19, 2023

    My Husband & I open an account with Fingerhut. We got our customer ID numbers and everything and when we went to log into our accounts, it won’t let us so I called Fingerhut & they asking for my social and I gave it to them and she came back and told me that I gave her the wrong social. So I explain to her that I did not and that that is my correct Social Security number. She put me on hold like 10 different times because she couldn’t get it to go through her system and she was sending it to the fraud department, so when my husband tried to log into his account, it done the same exact thing and he called and he’s going through the same thing where they told him that his security number is wrong also and that they’re turning it over to the fraud department.

    This makes absolutely no sense. Has anyone else had this problem? & Also I have tried to contact the Fraud department but No One will call Me back or Email me back. This whole situation is just Weird & We have Never had this Problem before. I’m just waiting to know if Anyone else has had this Problem with Fingerhut??

    4 people found this review helpful
    Verified Reviewer
    Original review: May 15, 2023

    This company should be have to be CLOSED! I paid off the Advantage account (it was 126.00). The stated the Credit Grantor closed the account. That isn't true. It was closed because I paid it off. They opened the WEBBANK account automatically to cover a payment on my FingerHut Fetti account. The payment was made on Fetti account so they DOUBLE it me. My me paying off the 126.00. I closed the account and they said they closed it. It affected my credit by -55. I can't get anyone to help. All they do is read off a card. HORRIBLE COMPANY! If I could go to their company office I would. I can find it anywhere!

    6 people found this review helpful
    Verified Reviewer
    Original review: April 21, 2023

    I've had Fingerhut for years then they switched over to Finger Fetti which messed everything up. They charge you 30$ for being one day late. Words of advice DON'T SIGN UP WITH THEM. IT'S A CON. You will never pay it off.

    6 people found this review helpful
    Verified Reviewer
    Original review: April 13, 2023

    I Have been making all of my payments on time since 2019. I miss 3 payments during covid a time when everyone was struggling financially and they close my account. Screw this company, I will no longer be doing business with these people.

    4 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: March 28, 2023

    I have been a loyal and faithful customer for many years. My Advantage account was always current and I have made many orders. Recently Fingerhut added a new account called "Fetti Account" that I did not ask for. It was very confusing as the accounts were switched back and forth. I ordered two items which were added to the new Fetti Account. Both items were returned because they were not good quality as I expected for the price. One was a gas powered Generator that oil leaked out of the bottom of it the first time I started it and it was very hard to get started. I called Fingerhut to let them know that I am returning both products and why. I told them I can't afford to pay the return shipping as it would be expensive to ship the Generator back to them. I have copies of the email where they confirmed they will ship out postage paid return labels to me.

    I returned the items as planned, and they credited the price of the items back to my account which should have cleared the Fetti Account and nothing owed. However, I kept seeing a balance owed of $161.84. I sent several emails and called customer service several times and asked them to correct this because I do not owe except $98.41 on the Advantage account, and that the items were returned. Fingerhut continued to say that if it says I owe 2 accounts then I do. They said that I owed the $161 for shipping and because of the reason I returned the items! Seriously! They were not good quality at all and the generator was leaking oil and would not start!

    I got so frustrated with them the other day that I told them that I will never order from them again. I requested that they close my account. I told them I will pay the $98.41 that I owe on the Advantage account but I will not pay the Fetti account because I do not owe them for that! I logged onto my online account today to see if they had canceled my account as I requested and they have NOT closed either account, however they made the fetti account the primary one that I see when I log into my account. This is wrong on so so many levels! Fingerhut get it right or you will be losing many customers I am sure! I have copies of the emails....

    8 people found this review helpful
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    Verified Reviewer
    Original review: Feb. 27, 2023

    I opened an account, paid down on the purchase, paid it off and then was charged full price again. l asked to receive an itemized statement. They said they don't do any such thing. How dirty can a company be to do these things?

    13 people found this review helpful
    Verified Reviewer
    Original review: Feb. 24, 2023

    I returned a item, they want 50 for shipping and charging 50 a week till they get it. These people are scam artists charging you for something you don't have. These people are thiefs. Good luck with these people

    6 people found this review helpful
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