Fingerhut Reviews

This has put a bad mark on my all three of my credit reports.

The payment was $22.99 and was not past due. It cost me $45.98 to set it right, I pay all of my bills on line so they will not be late.

Today I communicated to the telephone that is in the letter and apparently they have another name of company passed, me to such Marks Ojeda, Supervisor so that it left message him and that they called to me. I don' t know what happen, but I'm trying to solve this situation.

By this situation they have denied loans to me because it leaves in the credit report.

I was told I had no other choice but to make arrangements to pay and they have destroyed my credit.

It once again arrived damaged. I proceeded to call them again and this time they send me the wrong panel. Due to the time lapsed, they are claiming it was too late to make a request and that I should have sent it back. How could I when the cart is extremely heavy. Shows where their head is at. Anyway, I am now stuck with a damaged cart which cost me $100.00. I proceeded to close the account.

I still get books,account is closed I have no idea of were the 18.99 came from or why I'm being charged The pay off I sent in May included late charges. As stated before no charges on the billing and no explaintion of the chagre. Needless to say I will no pay it.

two large springs have popped out of the bottom of my couch and has made it unusable.

This is for an insurance policy sold through Fingerhut which I have made abundantly clear that I do not want. There are several reasons for this, but the main reason is that there was no place to state a beneficiary. Secondly, the coverage is the same as I have with my credit union and the insuror was advised of this.

Each time I have been contacted, it was by a different person and each time I was told that a note would be made on my account. I am sending a registered letter to the insurance company, but since they were already advised that I did not want the policy, I have a suspicion Fingerhut will keep billing me, harassing me at work and failing to make note of my reasons for not wanting the coverage.

I called Fingerhut the next day and explained what happened. My response was they were not responsible, for whatever happened. The table was intact when it left the factory. Thank god no one was injured, but what if??? who would of been responsible for loss of eye sight, if the glass got into any of the two ladies eyes, sitting at the table. I would like a replacement table. I still have to pay for the table, even though it exploded. To show such a lack of concern, for what could of sent any one of the two ladies to hospital is intolerable.

The two ladies were traumatized for sometime after the table exploded, one of them was an elderly lady. Thank god she didn't have an heart attack, the sound of that table exploding is still rings in my ears. I would contact an attorney only if the company refuses to replace the table. I had just took the table out of the box the same day of the cookout.

So 15 or so day later I never got the letter so I called again and was told they would resend the letter

And again nothing showed up

So now I am mad I feel I have been had and I think they well never honor the warranty.

So i am not paying for the rest of the item cost and yes I bought on the credit plan, this may ruin my credit rating but o well

When I get action and the unit is replaced, fixed then ill pay the bill

I am also going to make a YouTube video in this mater

When i tried to talk with fingerhut about this, she cursed me, we just find it unbelievable that this multi million dollar company continues to harras us over what used to be 40 bucks, now over 250 dollars.its been to at Least 10 credit collectors. what can be done to stop all these collections people, letters, and the rude people calling us, and put an end to this madness? we used to be good customers of Fingerhut. now, they lost us over a shipping fee.will this ever end? this has been one very long fued that has cost Fingerhut hundreds of dollars trying to collect $40.00. UNBELIEVABLE!

I dont know if it was just a hoax or not. He told me to go to a regular store and just find the part myself to fix it. This is not good customer service and a bogus story of how it came from overseas. I do not think I will be ordering anything else from Fingerhut anymore.

I have been trying to get my credit re-established after a car accident and when I sent them the information they DENIED ME It stated on the front of the catalog YOU'VE EARNED A SPECIAL CREDIT RECOGNITION. THE ONLY THING I EARNED FROM FINGERHUT, WAS A DENIAL ON MY CREDIT REPORT which may preclude me from further purchases such as a home re-mortgage. There should be a class action suit filed on this as other clients are established.

In the meantime, I was forced into doing a quick collect Western Union for $400 so the lien could be taken off of my account, two days later I was told I have to pay $150 for 4 months at which time I will either have to pay the balance in full or divide the balance into two payments. I have not paid the $150 and will not. Again I ask for what? I have not ordered anything from them, I got a Credit Report to see what was going on and the report says three different dates.12-01, 03-07 and 04-07. I assure you, I have not received or bought any merchandise from this company. When I called Fingerhut I spoke to a woman by the name of Sheena that is all she would give me and she explained that the REAL Fingerhut has shut down in 2002 and whoever they are just bought the actual Fingerhut name. She said the defunct company was now Compucredit and they only have a fax number and a P.O. Box. They have no number or physical person I can speak with. The collection agency has given me until 03-24 to speak to someone and get this dispute taken care of in writing or have some type of proof that I am trying to correct this situation or else they will put ANOTHER freeze on my account until I make the appropriate payments. I refuse to make payments on merchandise I never received nor have I ordered just because a company claims that in 1997 I did so. I am also contacting my State's Attorney Generals office and the Better Business Bureau. They should not be allowed to do this to anyone, I mean come on, from 1997, are you kidding me? They got some nerve, this is not my bill to pay and I will FIGHT this to the bitter end.

This claim is on my credit report, My bank account had a lien on it. I was forced to pay this collection agency $400 of which I did not have and was out of my prescriptions for four days waiting for my $400 to be processed and lien taken off of my account. I am still being threatened by the collection agency with the amount of $150 for four months and then the total balance there after. This has been a great hardship in my life.

I have the collection agencies calling me and would like to have Fingerhut cease this. I have done nothing and yet they keep harassing me.

Finally the 13 in 1 game table was picked up in Feburary of 2008 and we are still getting a bill for this. The bill we received in the mail today still states new balance of $245.00. And we owe Fingerhut nothing.We are good customers with Fingerhut or we were but this makes you wonder about the Company.

Furthermore, I am going to pay them off as soon as possible and I will not do business with them ever again. I do not want them to send me their catalogues anymore. I will not recommend this company to any of my friends and I will spread the word on how they harrass people when the money has already been mailed off to pay the bill.

On Friday, January 28, 2005, a complaint was filed against Jefferson Capital and Fingerhut with the Consumer Affairs Bureau regarding this account. On August 5, 2005, a letter was sent to Penccro Associates disputing this bill. Fingerhut then sent the bill to Midland Credit, who billed us again. On October 28, 2005, a letter was sent to Midland Credit Management disputing this bill. On February 12, 2008, another bill from Midland Credit management was received offering another settlement. I have sent them another letter disputing this bill.

Credit score/rating has been affected, affecting loan availability, emotional stress, and because of the emotional stress, heart burn and panic attacks.

I called again on the 14th of December and spoke with another rep that informed me that the first rep had mistakenly given me the wrong info and according to her records the package had already been shipped, I was informed that I would be able to send the item back once I had received it and my account would be credited, I waited several weeks for the package to arrive which it never did, I contacted customer service again explaining that I had never recieved the package and was informed that I would need to fill out an affidavit form and that the rep would send this form to me ASAP.

I had received the affidavit form about a week later filled it out and sent it to customer service as directed, I subsequently received a response from them stating that they had investigated the matter and that they would continue to bill my account as their investigation had shown that the item had reached my address. I called customer service yet again and was ultimately switched to Kendra who I assume was the manager of customer service, she told me that I would need to get a police report concerning both the unauthorized charge and merchandise which I had never recieved and mail these police reports to customer service for fourther investigation into the matter.

Fingerhut continue to bill my account for the $140.00 drumset, and charge interest on the unpaid balance monthly until the balance is paid.

I contacted them about this issue, and they said I would need to fax them my statements showing these transactions because their records do not show any such debits from my account. I had my credit union fax all papers over to them and I also sent them to the company. I never heard any thing back from them about this matter. They caused me to over draw on my account and also caused me to bounce 2 checks because they took the money that was budgeted for those checks. With the check fees, bounce fees and credit union fees it all came to $169.80, and I was unable to pay for the one check that bounced because of them. Now it is on my credit report. Now they are sending me bills stating that they are going to turn my account over to a collection agency if payment is not received. I had never been late on any payments to this company until they did this to me and will not take responsibilty for their mistake. I have tried to file with the Better B.B, but they said because it involves checks they cannot handle it. My credit union closed my checking account because of the over drafts Fingerhut caused me. They are ruining my credit and don't even care.

I shipped the furniture back within the thirty days, but was still charged a higher payment on my account. Meaning my payment went from 19.99 to 28.99. Since my UPS tracking showed that the goods had been received on time, I mailed my regular payment of 19.99 out, since I didn't see why I should make a monthly payment that didn't reflect the credit that was due me. I began to receive up to four phone calls a day, hassling me about the balance of 9.00 dollars. And then they added on a late payment of 19.99.

When I called, the representative became increasingly rude, even though I was only seeking to understand why they expected me to make one monthly payment that was higher, when I had already returned the furniture in excellent condition and on time. They explained that it took up to three weeks to credit my account, and then he said that my payment is considered late, because I hadn't paid it in full. I replied that I have been a customer in good standing, and have always paid on time, and shouldn't be treated like this over one mistake. I asked to speak to his supervisor, who identified herself as Robin, and she said that if I paid the nine dollars, they would waive the late fee.

I paid it to avoid further hassle, but I don't understand why I paid a higher amount for one month when I hadn't even kept the goods for which I was being charged. It is not my fault if it takes them three weeks to credit my account.

I contacted customer service and was told that they had sent a request to the manufacturer to send a replacement pump, the one pictured. But, it may take up to 5 weeks to receive the replacement from the manufacturer. It only took 10 days for the original order to arrive at my home. I am not satisfied.

Water therapy helps me to exercise without putting stress on my joints. I relaxes my muscles and I had hoped to have a pool at my home to exercise in. I was in an automobile accident and am still trying to recover.