Fingerhut Reviews

Attempted to pay bill to be locked out of my account I know the sign in for. Then called as directed only to be passed around to 5 individuals and eventually told they can't verify who I am even though I gave them all my identifiable info from SSN to address.

I have been a customer for a year. They have now been bought by WebBank. My issue is I've made monthly payments on time but instead of my balance going down it is going up. What exactly is going on? I feel they are ripping people off.

I would definitely stay away from Fingerhut. I was never late on a payment and they just closed my account for no reason. They are pitiful. I hope they go out of business and never ever seen again. Terrible customer service.

Absolute pathetic company. They have overbilling problems and add plans like the protection plan for $10 and change a month which I did not put on there and they've been billing me. I will never use them again.

I have bought 2 things from Fingerhut, an outdoor fountain and a laptop....that's all. I make a payment every month.... Last month my statement said 690.00, I made a 50$ payment, the statement this month says 711.00!!!!! What's going on here?

Fingerhut I bought your overpriced items, paid on time but since I didn't spend enough money on my fingerhut credit card you closed my account and hurt my credit. You are a greedy company that use to help people build credit. Now you use it as a tool to force people to buy your overpriced items. I will never get credit through your company again. Shame on you hurting people who always paid you on time.

I was a Fingerhut customer for over 3 yrs. Never had a problem with my credit amount & I paid on or before the due date. Now that they have closed, I do have a balance. But my balance isn’t going down.

Fingerhut Fetti close my account without my permission. I got the notification on 10/25/2025. We don’t have to buy everything everyday. It’s a purpose of know what is new and get a better gift or for Christmas. Now since they close my account without my permission I will shop somewhere else. At least they won’t close my account without my permission.

I am paying $70 to $75 a month and my balance only goes down to $1. I notice I am paying for fees I don't understand ranging from $56 and $30. Will pay off. And received a letter as of this month no more purchases but continue to pay off balance. I am glad they are closing. Regret ordering from them.

Fingerhut is a company that doesn't uphold the values to their customers. They say they help those with less than perfect credit but yet take your purchasing power away. I have established a great pay record for the last 2 years and never missed a payment and then sends me an email saying I will not be able to purchase anything else.

I've had my Fingerhut account, over 3 years now, payment on time every months, no longer making purchases, I’m just trying to pay the account off! But I’ve noticed for the last 3-4 months, my balance is not going down! $107 dollars been paid the 1st of every month, I had the account on auto payments, but once they withdrew twice in the same month, I stopped the auto payment, I’ve reported this account to the credit bureau.

Shady company to the very end. Company closing (monitor your credit scores). Lawsuit pending... Many people are noticing drops in their credit scores and when researched, this Shady company is at the heart of it.

Used to love this company but now they have no products and are charging 1500$ in shipping fees. I don't know what happened but this company went to crap and is costing way too much. I hope this gets corrected.

So apparently they're going out of business. I've had the card for a while but I've never actually purchased anything because it's about twice the price of the items anywhere else. But here recently because I guess they're going out of business they had some decent clearance items on sale. So I liked this pair of tennis shoes I was going to purchase for 20 bucks and go to check out and they want $150 to ship it. Like you got me confused. Do not apply for another one. Do not give these people business. They are ripping you off and I showed you a photo to prove it.

They are going out of business and neglected to tell their customers. That is very rude of them. They were my go-to, now I have to find a new place, goodbye Fingerhut, so long, I'll think about paying you.

Fingerhut sent me the wrong size shoes, but won't make it right because they were on sale. I am unable to exchange even. What am I supposed to do with shoes that are two sizes too big? It seems like if it's the companies fault, it should be on them, not me.

I HATE FINGERHUT!!! I advise you to pay your bill with them, they will take you to court and have your accounts frozen over $100.I wish I would get a FINGERHUT catalog sent to my home..Legal issues aren't worth it..Stay on top of your balance due..

I ordered a TV back in Nov/Dec 2020. I was given a delivery date. No call no show on the delivery day. I was given another delivery date. Again, no call no show on the rescheduled delivery date. Called customer service multiple times. No one knows where the TV is. It's been almost 5 years. This company is trying to garnish me for something that never made it to my place. I received an email from the delivery company Finger Hut used, they claimed that I refused the TV, mind you, there was never a delivery attempt.

They are rip offs, in price, shipping and they make the customer pay for a return label when it's their mistake in the first place. They send wrong items, then make you pay to return it. They are a joke, customer service is ridiculous, half of them don't speak good English. In America you don't get good service with this shopping sites. They continually rip off the consumer.

The worse ever company. They definitely don't help with credit and once you are a customer they will pull your credit again and again to make sure you are within their credit bracket which is wrong. Once you pull my credit that should be enough especially without my consent period. They overprice their items as well. Stay away from this company idmf you are trying g to build your credit.

I made a purchase from Fingerhut, the item was stolen, I put in a police report, and sent the report to Fingerhut. Fingerhut proceeded to hold me responsible for the items putting it on my credit report for over seven years, reporting it as an active account. All I have to say is beware before you do business with this company.

I purchased a "leather" recliner, and a vacuum cleaner from Fingerhut. I'm almost finished paying for the pieces of shit that they sent me. The chair peeled because it wasn't leather, but vinyl. The vacuum was very heavy and started to overheat when using. It stopped working. I had to throw both out. Do not buy from them. I'm still paying for things I don't have. I closed my account. Never again!

Beware making any orders from Fingerhut, if you do not receive your item you are still bound to pay. This is not a company that will forgive driver errors. You will still be charged if you did not receive your item.

HORRIBLE. Closed my account for the 'fraudulent' activity of not using the card a year ago, then refused to re open or even tell me what happened or why, or assist me in any way other than repeating the same asinine bs. Customer service first rep hung up on me. Love to keep saying the word fraudulent as if it's a great way to insult someone. Terrible. Go to Walmart or literally anywhere else!!

Everything on Fingerhut is really expensive, I've noticed. But the shipping is so ridiculous, my goodness. Avoid utilizing Fingerhut to buy products if at all feasible. Shop around, like on Temu or Amazon; these websites have much lower prices, therefore I recommend them if you want high-quality items. Better customer service is provided, and you receive your money returned without any issues. I was so upset I just took the loss and didn't even return the product. I just threw it away.

Horrible! They receive a negotiated payment amount and mark your account paid in full. Then sell the rest of original debt to a random collections company to get more money! What is the point of agreeing to a payment amount and payment plan or payment arrangement, then saying your paid in full, all to then years later go back and try to get the remaining money? A negotiation is supposed to benefit both sides. Reduced amount due on one side, and Fingerhut getting their money now. Their negotiation skills are lacking and are pointless. Don't make a payment arrangement with them because they will just decide to go back on that payment and sell your paid off debt to anyone who wants to give them money for it. Don't shop with them or get an account with them! Save up cash for that item you want.

Fingerhut is a sham!!! Buyer beware. Predominantly cheap Chinese goods sold at overly exaggerated prices. My leaf blower quit working after 2 months. Fingerhut's response was contact the manufacturer in China!! Right sure, I was given a link and of course it was no good! My daughter in law also purchased a few things. Before my ordeal with the leaf blower and she was so disappointed with the quality of the outrageous prices of: what equates to, yes very very very cheap Chinese garbage! Never ever ever buy from them. They are equivalent to 1st class scammers!

FingerHut is a good company until you have to pay on account then app doesn't work then it makes you keep putting payment information in and saying it wasn't accept when it was. I paid twice. Almost three times the amount 69.99. Then I have already made 4 payments of 69.99 and 36.99. They took all credit from account and changed my balance back to 1200 when I first started saying that was interest on account. Their billing system is a rip off and then they give you credit but don't be fair when it's time to pay back. My balance was 600. They gave me a customer credit of 400 so then I ordered items. Balance was 1200 so I made 4 payments so they sent me another credit but took all money I paid on account. Now they want me to pay twice. Now I got to start over. They stole money all the credit I paid.

I have never in my life been so disappointed with a company as with Fingerhut. I was on their fresh start program. Paid my monthly payments way before due date and these people trying to tell me that January payment was late when it was paid on December 31. I just got off phone arguing with them and got nowhere. I can't believe that these people did this to me. I have all my proof and still they said I am wrong. Go somewhere else. Don't buy from them.

I got Fingerhut 5 years ago. About a year ago they cut off my account with 100% on time payments, no missed or late payments. They switch to a different form of account and requested I sign up for the new and need the money from the old. Now they are threatening to put a debt on me for the remaining 500$. I have it to pay just wonder why I built credit in an account for them to shut it down and tell me if I want to use their services again I gotta sign for a new one with less than half of the credit limit? Horrible service and Even worse and old products. Horrible. Steer clear.