B&H Photo Reviews

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Pros
  • Wide range of quality products
  • Fast shipping and delivery
  • User-friendly online shopping
Cons
  • Inconsistent customer service
  • Strict return policy on opened items

B&H Photo Reviews

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    Page 2 Reviews 35 - 65
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    Punctuality & Speed

    Reviewed June 5, 2026

    Thank you B&H for supporting our business needs promptly.

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    Reviewed May 31, 2026

    The quality & service of B&H is unmatched. I have been a customer for more than 30 years and have never been less than completely satisfied.

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    Verified purchase

    Reviewed May 31, 2026

    I always appreciate the multiple sort options when I view any item here, whether photo, audio, or other. I've always been very satisfied with the search, ordering, and shipping here. It was nice to find an open-box Zoom H2essential recorder.

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    Reviewed May 29, 2026

    Completely simple and stress free shopping experience! From search options to credit application to product information, my online experience with B&H Photo could not have been more pleasant.

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    Punctuality & SpeedOnline & App

    Reviewed May 27, 2026

    I appreciate the re-order function on the website. B&H keeps track of exactly what I have ordered, making re-order quick and accurate.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 25, 2026

    Everything about B&H is top-notch! Great products, fast and easy shipping, and their service is outstanding! Love shopping here.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed May 24, 2026

    Asked for a recommendation for a SSD upgrade and received a quick reply. Product was on sale, ordering was a snap, no sales tax and free shipping, what's not to like.

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    Verified purchase
    PriceRates

    Reviewed May 18, 2026

    Competitive pricing and the best shipping. Great selection of products. Makes the search and purchase process as simple as possible.

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    Punctuality & Speed

    Reviewed May 12, 2026

    Quick, easy and simple to browse and search the right item for my photography needs.

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    Staff

    Reviewed May 7, 2026

    Great service, I've been a customer for many years. They have gear for professionals.

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    PricePunctuality & SpeedRates

    Reviewed May 4, 2026

    Great experience with B&H. Great price, free fast delivery!

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    Verified purchase

    Reviewed April 30, 2026

    Always a pleasure to to buy my photography gear from BH. This time a limited edition 30th anniversary Canon camera that was almost impossible to get.

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    Punctuality & SpeedStaff

    Reviewed April 28, 2026

    Ordering from B&H is so quick and easy, I'm surprised they don't ask if I "want fries with that". Always a good experience. Such a professional company.

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    Punctuality & Speed

    Reviewed April 28, 2026

    Easy interface and fast service. Needed some gear for an event and was surprised when I received expedited shipping for free. No issues to report.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed April 27, 2026

    I love B&H. Lots of selection at great prices, fast and free shipping. Quick to respond to questions.

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    Verified purchase
    PriceStaffRates

    Reviewed April 27, 2026

    I have used B&H for years and always found them to be reliable and professional. They have great prices and great service. They are my "go-to" for photographic needs.

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    Staff

    Reviewed April 26, 2026

    Purchased my first gaming computer from B&H and the shipping and quality was amazing! They made it easy the set up and the quality is just fantastic! I highly recommend!

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    Customer ServicePunctuality & Speed

    Reviewed April 23, 2026

    I love B&H! They are so great to deal with! Careful and fast shipping of products, great customer service.

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    Reviewed April 20, 2026

    Years, yikes, now decades of great service, equipment advice and fulfillment. B&H. The only choice.

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    PriceRefunds & PayoutsStaffRates

    Reviewed April 19, 2026

    Informative webpage for products. Love shopping at BH Video for the selection, quality products and pricing. Awesome price matching. Instant tax refund via Payboo card is wonderful.

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    TechStaff

    Reviewed April 16, 2026

    Because of the excellent assistance I received with my prior purchase, I came back to B&H for studio headphones and found just what I wanted, thanks for the excellent and detailed product reviews. Thanks again.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed April 15, 2026

    Excellent selection and great prices. Had the case I wanted in stock with a discount on the lock and accessory kit. Fast shipping. B&H always does a great job.

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    BillingTransparency

    Reviewed April 12, 2026

    I'd have given it 5 stars if updating the billing address had also updated the shipping address.

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    Reviewed April 12, 2026

    Easy to order. But seems they are gone several times and not able to order until they're back.

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    Reviewed April 7, 2026

    Really find shopping here an enjoyable and trusted experience. And every time I recall visiting your wonderful store in NYC. Marcel ** Orlando

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    Verified purchase
    Online & App

    Reviewed April 6, 2026

    B&H is consistently the most comprehensive online store for my photographic need and their website store is easy and efficient to use. I also periodically avail myself of the experts' knowledge and advice and have always been completely satisfied. I recommend B&H to anyone who needs anything photographic-related.

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    Punctuality & SpeedStaff

    Reviewed March 29, 2026

    It was easy to find and purchase the exact guide scope that I wanted on the B&H website. The fast free shipping was also a real plus.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed March 29, 2026

    I called in sales to make an inquiry of a Denon speaker. The call was abruptly disconnected for no apparent reasons. If the call was not hung up by the representative, he should have called me back for a sale, since they all have caller ID for calling number, but no. This is not the first time I shop at B&H. Just like their other reviews: inconsistent customer service. I hope this review will prompt the Director of Sales to get the bottom of it.

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    B&H Photo
    Response from B&H Photo

    Hello Vincent. We regret your dissatisfaction and am sorry to hear about your recent experience with B&H. I would like to investigate this issue further and share your feedback with our sales management team. I would just need some details so this can be properly addressed. At your convenience, please send an e-mail to me at gngai@bhphoto.com and we can continue our correspondence there. Thank you. ~Geoffrey Ngai / B&H Photo-Video

    PriceStaffRates

    Reviewed March 25, 2026

    As always, B&H are the "go to" guys for great service, product offerings [new & used] and amongst the best online retailers in today's marketplace. The pricing is customer friendly and a total win-win when using the Payboo card.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 25, 2026

    Have always trusted B&H Photo since my film school days. Products have always been high quality and great condition upon arrival. Customer service has always been very helpful and pleasant. Love stopping by when I'm in NYC.

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    B&H Photo Company Information

    Company Name:
    B&H Photo-Video
    Company Type:
    Private
    Year Founded:
    1973
    Address:
    420 Ninth Avenue
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10001
    Country:
    United States
    Fax:
    (212) 239-7770
    Website:
    www.bhphotovideo.com