B&H Photo Reviews

Bought software and it’s been several hours and they haven’t sent it. Unacceptable.

I've been using B&H for the majority of my purchases for the last 30+ years. Always first class and knowledgable.

B&H has never let me down. Fast shipping and if I have any questions they are quick to answer them.

I picked up something I knew I wanted plus something else which hadn't occurred to me until I was online (partially because I was browsing).

I've been ordering from B&H for years and they've always been excellent. We order all of our electronics from them and will continue to do so.

Clear video presentation to evaluate/compare 26L with 36 L Mind Set Camera Backpack for nature/wildlife photography with Nikon Z8, 600 f6.3, 70-200 II, tripod, walking sticks, and clothing for full day adventures in the Rocky Mountain West. I went with 36L.

Purchasing process cumbersome and filled with pop up advertisement. Not able to add shipping notes or modify process.

Interface was difficult - I had a hard time keying in my Address and even my phone number, needing to click on their respective fields several times.

Procedures were clearly stated and easy to follow. No complications.

I had a fantastic experience shopping with B&H Photo Video. The entire process was seamless, but what truly stood out was the exceptional customer service. A representative named Josh O. assisted me, and he was absolutely outstanding. He handled my request with incredible efficiency, saving me time and making the whole interaction completely stress-free. His helpful attitude and professionalism turned a standard transaction into a highly positive experience. B&H Photo has always been a reliable retailer, but employees like Josh O. are the reason I will keep coming back. I highly recommend them for their great service and dedication to their customers!

I'm thankful for the great pricing, availability, and service at B&H.

Quality is the best and the Fast ship. Thanks a lot. Sergio **

Love B&H. The online support, shipping and service is excellent and fast. If I ever have any problems, they always resolve quickly.

I love B&H. Always my go to for film equipment and cinema cameras.

I've been with B&H for years, and the experience has always been a good one. Any electronics that I have been looking for, I have been able to find them with no problems. I appreciate their variety of products and will continue to be a valued customer.

Excellent store. I had made a purchase before; the device arrived super fast and well-protected, along with the invoice. It’s working well so far. I decided to buy another unit for my wife—I’m really looking forward to it!

B&H is my go-to for electronics and photography and I almost always am satisfied upon delivery. Once or twice problems have cropped up but have been resolved very rapidly by excellent customer service. There is none better than B&H.

B&H always makes it easy to find what I'm looking for. The comparison feature helps me compare prices and features of, in this case, a replacement/upgrade lens I was interested in. B&H also makes it easy to sell back my used equipment at a fair price.

I recently purchased the Bright Tangerine Titan Arm 2 for my Ursa Cine 12K from B&H Photo, and the entire experience was seamless. The B&H website made the process incredibly easy with its clean layout, detailed product specs, high-quality images, and straightforward checkout. Finding the exact Titan Arm 2 variant (3/8"-16 Anti-Twist to NATO) was simple with their excellent search and filtering options. Shipping was fast, packaging was secure, and everything arrived in perfect condition. B&H continues to be a go-to for professional gear thanks to its reliable service and transparent pricing.

Easy to shop. Fast delivery, excellent product descriptions.

I run a wall art print business selling on Amazon. On April 21, 2026, I ordered a Canon imagePROGRAF PRO-4600 production printer from B&H ($4,200, Order #**, paid via their own Payboo credit card) to fulfill customer orders. Promised delivery: 5–9 days. It is now June 9 — almost two months later — and I am still fighting for basic resolution.

Shopping at B&H is always a money saving pleasure. Most items are in stick, shipping is fast and free, and Sales Tax is free if using the Payboo Credit Card. That's why I most always turn to B&H!!

B&H had printer cartridges for an Epson Surecolor P600 printer, that are not available from Epson itself!

On a Sunday afternoon I ordered the wrong item (Ubiquiti Nanostation Loco M2). After the order was complete, within a few minutes was able to cancel order and payment and place order for correct item (Ubiquiti Nanostation Loco M5). That is first class service.

Thank you B&H for supporting our business needs promptly.

The quality & service of B&H is unmatched. I have been a customer for more than 30 years and have never been less than completely satisfied.

I always appreciate the multiple sort options when I view any item here, whether photo, audio, or other. I've always been very satisfied with the search, ordering, and shipping here. It was nice to find an open-box Zoom H2essential recorder.

Completely simple and stress free shopping experience! From search options to credit application to product information, my online experience with B&H Photo could not have been more pleasant.

I appreciate the re-order function on the website. B&H keeps track of exactly what I have ordered, making re-order quick and accurate.

Everything about B&H is top-notch! Great products, fast and easy shipping, and their service is outstanding! Love shopping here.

Asked for a recommendation for a SSD upgrade and received a quick reply. Product was on sale, ordering was a snap, no sales tax and free shipping, what's not to like.

I tried to place an order and my Payboo card was declined. I called customer service, and Daniela spent 39 minutes on the phone with me to resolve the issue. I feel that she done an excellent job. She contacted the card company directly, along with others to resolve my issue. I am very happy with the service that I received. I trust B&H to always do the right thing. I always look to B&H first whenever I order a related product. B&H has demonstrated that they are a very reliable and honest company.

Competitive pricing and the best shipping. Great selection of products. Makes the search and purchase process as simple as possible.

Quick, easy and simple to browse and search the right item for my photography needs.

Great service, I've been a customer for many years. They have gear for professionals.

Great experience with B&H. Great price, free fast delivery!

Always a pleasure to to buy my photography gear from BH. This time a limited edition 30th anniversary Canon camera that was almost impossible to get.

Ordering from B&H is so quick and easy, I'm surprised they don't ask if I "want fries with that". Always a good experience. Such a professional company.

Easy interface and fast service. Needed some gear for an event and was surprised when I received expedited shipping for free. No issues to report.

I love B&H. Lots of selection at great prices, fast and free shipping. Quick to respond to questions.