B&H Photo Reviews

B&H is helpful. Customer service is easy to reach & work with whether its product information or a return. I purchase photography products and outside of Nikon's website I buy everything from B&H because I feel a level of trust with them. I have confidence in the information they provide whether its bag dimensions or a tripod recommendation. I've bought filters, lenses, bags, tripods, silica, the list goes on and on. I have also sold lenses to them & felt completely comfortable in doing so, the process was smooth. A side note, I use a Hide my Email with all websites, each one has its own. B&H has never sold my info but other sites have, I can tell by which email the spam is sent to. Thanks for being honest B&H!

The Undisputed King of Gear: Why B&H Photo is a Content Creator’s Best Friend. Whether you are a seasoned photographer, a YouTuber building out a new studio setup, or a creative looking to upgrade your audio-visual game, **B&H Photo Video** remains the gold standard. Here is a breakdown of why B&H is the ultimate one-stop shop for creatives, and the financial "cheat code" that makes buying from them an absolute no-brainer.

I had a fantastic experience shopping with B&H Photo Video. The entire process was seamless, but what truly stood out was the exceptional customer service. A representative named Josh O. assisted me, and he was absolutely outstanding. He handled my request with incredible efficiency, saving me time and making the whole interaction completely stress-free. His helpful attitude and professionalism turned a standard transaction into a highly positive experience. B&H Photo has always been a reliable retailer, but employees like Josh O. are the reason I will keep coming back. I highly recommend them for their great service and dedication to their customers!

I recently purchased the Bright Tangerine Titan Arm 2 for my Ursa Cine 12K from B&H Photo, and the entire experience was seamless. The B&H website made the process incredibly easy with its clean layout, detailed product specs, high-quality images, and straightforward checkout. Finding the exact Titan Arm 2 variant (3/8"-16 Anti-Twist to NATO) was simple with their excellent search and filtering options. Shipping was fast, packaging was secure, and everything arrived in perfect condition. B&H continues to be a go-to for professional gear thanks to its reliable service and transparent pricing.

I tried to place an order and my Payboo card was declined. I called customer service, and Daniela spent 39 minutes on the phone with me to resolve the issue. I feel that she done an excellent job. She contacted the card company directly, along with others to resolve my issue. I am very happy with the service that I received. I trust B&H to always do the right thing. I always look to B&H first whenever I order a related product. B&H has demonstrated that they are a very reliable and honest company.

I enjoy every time I shop at B&H. B&H always has great prices and selection is awesome. I've not had any problems with B&H so far and this is my 10th plus order.

I've ordered from B&H multiple times and talked with their support and sales, and have always been impressed. They know their products well and can make recommendations that make sense. I appreciate that they have used gear available too. I've purchased camera bodies and lenses several times and had no problems with their quality and agreed with their assessment of the condition every time. B&H is my first stop when looking and I recommend them to my friends.

I love that B&H rewards customer loyalty. It never hurts to simply ask if there are any other ways to save. I've been purchasing here since 1999, and B&H has always been good to me.

User friendly website, great selection and competitive pricing.

I have had great experiences with B&H and with Payboo credit card. Not paying tax is sweet.

Easy to research what I needed and easy to order, with plenty of payment choices.

Easy to locate items, descriptions and photos ae very helpful. Convenient and easy checkout.

Always fast and easy. I never have problems. Stock status is real, not assumed

As always a great shopping experience at B&H: clear policies, excellent description and photos of the products, and fast, efficient check out. B&H offers very knowledgeable and reliable customer service when needed.

B&H is my go-to place for all things photography. They are hands-down the best when it comes to customer service, fast shipping, camera knowledge, and product selection and availability.

Great product... great price... trustworthy seller.

I've been a B&H customer for over a decade now, and will be for life. They continuously offer the best customer service around, especially for working professionals. I bought a used camera from them earlier this year, and a few months after, it started having issues. Even though it was past the return and warranty window, they honored the return in exchange for a store credit to put towards a new camera. Can't say enough good things about B&H.

B & H is my first choice when looking for photography equipment... cameras, lenses and accessories! Highly recommend!! What you see is what you get!!

Bought software and it’s been several hours and they haven’t sent it. Unacceptable.

I've been using B&H for the majority of my purchases for the last 30+ years. Always first class and knowledgable.

B&H has never let me down. Fast shipping and if I have any questions they are quick to answer them.

I picked up something I knew I wanted plus something else which hadn't occurred to me until I was online (partially because I was browsing).

I've been ordering from B&H for years and they've always been excellent. We order all of our electronics from them and will continue to do so.

Clear video presentation to evaluate/compare 26L with 36 L Mind Set Camera Backpack for nature/wildlife photography with Nikon Z8, 600 f6.3, 70-200 II, tripod, walking sticks, and clothing for full day adventures in the Rocky Mountain West. I went with 36L.

Purchasing process cumbersome and filled with pop up advertisement. Not able to add shipping notes or modify process.

Interface was difficult - I had a hard time keying in my Address and even my phone number, needing to click on their respective fields several times.

Procedures were clearly stated and easy to follow. No complications.

I'm thankful for the great pricing, availability, and service at B&H.

Quality is the best and the Fast ship. Thanks a lot. Sergio **

Love B&H. The online support, shipping and service is excellent and fast. If I ever have any problems, they always resolve quickly.

I love B&H. Always my go to for film equipment and cinema cameras.

I've been with B&H for years, and the experience has always been a good one. Any electronics that I have been looking for, I have been able to find them with no problems. I appreciate their variety of products and will continue to be a valued customer.

Excellent store. I had made a purchase before; the device arrived super fast and well-protected, along with the invoice. It’s working well so far. I decided to buy another unit for my wife—I’m really looking forward to it!

B&H is my go-to for electronics and photography and I almost always am satisfied upon delivery. Once or twice problems have cropped up but have been resolved very rapidly by excellent customer service. There is none better than B&H.

B&H always makes it easy to find what I'm looking for. The comparison feature helps me compare prices and features of, in this case, a replacement/upgrade lens I was interested in. B&H also makes it easy to sell back my used equipment at a fair price.

Easy to shop. Fast delivery, excellent product descriptions.

I run a wall art print business selling on Amazon. On April 21, 2026, I ordered a Canon imagePROGRAF PRO-4600 production printer from B&H ($4,200, Order #**, paid via their own Payboo credit card) to fulfill customer orders. Promised delivery: 5–9 days. It is now June 9 — almost two months later — and I am still fighting for basic resolution.

Shopping at B&H is always a money saving pleasure. Most items are in stick, shipping is fast and free, and Sales Tax is free if using the Payboo Credit Card. That's why I most always turn to B&H!!

B&H had printer cartridges for an Epson Surecolor P600 printer, that are not available from Epson itself!

On a Sunday afternoon I ordered the wrong item (Ubiquiti Nanostation Loco M2). After the order was complete, within a few minutes was able to cancel order and payment and place order for correct item (Ubiquiti Nanostation Loco M5). That is first class service.