B&H Photo

Quick response to questions about products and fast delivery of the order. I ordered the NEW MacBook Pro 2019 which arrived quickly and without any problems. Love the my new MCP19 and this was a very great experience with B&H purchase. I will strongly recommend B&H with their expert advice. Thank you!

Always the best prices and best deals. I ordered a Sony RX100MVA and it was just about the best price on the market, almost $200 under everyone else and of course it came perfectly brand new and on time as always. Too bad they charge tax now, miss the days of no tax in the past.

I have been shopping at B&H for a few years now. Their website is very well organized and provides all the information I need, whether it's technical specifications or reviews. Finding what I'm looking for is always very easy. Furthermore, if I end up ordering a wrong item, returning that item is not complicated at all. When it comes to photography and electronics, B&H is my favorite go-to place.sssssssss

Used Sony RX10 camera was in excellent condition. I took a chance on a used camera from B&H Photo and it worked out. The camera I bought was rated as condition 9, described as: "Shows signs of use, but very clean." Any signs of use are very hard to find and the camera works well. All parts shown as included in the manual were there. As for delivery, that worked too. I ordered on a Thurs. about one hour before B&H closed for a week & a half for Passover but they got the shipment out that day and it arrived in 5 days. I also bought several accessories (filters, spare battery, charger, etc.) and these arrived when promised and are all correct.

I have been a longtime customer with B&H because of their service. On February 9, 2019 I received a used lens with a defective lens hood. Chatting with customer service, I asked if this was consistent with their 8+ rating criteria. They immediately offered to send a replacement hood. Great, I thought. Done. A few minutes later they contacted me to say that they didn't have one in stock. They then offered to either take the whole kit back for a full refund OR they would purchase the hood from a third-party of my choice. Wow.

I purchased two monitors from B&H Photo...returned it (two weeks later). still NO REFUND. WARNING: They will take your money and not refund it. DO NOT TRUST THE good reviews here, they are FAKE. I had filed complaints with BBB, DA..so far...no RESPONSE!!!

This place is terrible. I ordered a phone with service, and was sent a non-working card. I called and emailed support, was told I would get a new one, and never did, even after repeated interactions, and sending pictures for proof. I will not do business with them again! I've never dealt with such terrible support!

I am a long standing customer of B&H Photo. I have ordered camera equipment, PC components and other, what most would consider to be, high dollar items from them. I have never had an issue until now. I ordered my wife a Garmin 6S Sapphire for Christmas. Package arrived on Dec 24 as expected and I was excited to open it so I could configure it and have it ready for when she received it. I felt something was wrong as soon as I opened the shipping box, which was in excellent condition and did not appear to have been tampered with based off the B&H Photo Seal Tape. The watch box inside however was not shrink wrapped and looked a little worn.

I don't know how good they are since after placing an order for a cell phone their verification department called. I didn't recognize the number so didn't pick up. They wrote an email and called me back two days later. It was the day I was supposed to get my item. They asked me about my address and said I'm not listed there. I told them it's my friend's rental house. She just moved there. Why would I be listed there? How do you know people are listed in a rental home? I really don't understand the concern on their part, if I order something with a third party Credit Card, why do they care about my address that I am not listed there?

My wife and I ordered a lot of camera/video equipment from then in the past week. They got part of my wife's order wrong. When I called them about it they said we could either ship it back and after they receive it and inspect it (3-5 days), they would ship us a replacement. The other choice we had is to pay for a new one and ship the old one back. If we had ordered the wrong thing then I could see these options. We placed the order correctly and they made the mistake. They Aren't willing to fix their mistakes. They want the customer to pay for their mistakes. We will never shop here again.