B&H Photo Reviews

B&H always makes it easy to find what I'm looking for. The comparison feature helps me compare prices and features of, in this case, a replacement/upgrade lens I was interested in. B&H also makes it easy to sell back my used equipment at a fair price.

I recently purchased the Bright Tangerine Titan Arm 2 for my Ursa Cine 12K from B&H Photo, and the entire experience was seamless. The B&H website made the process incredibly easy with its clean layout, detailed product specs, high-quality images, and straightforward checkout. Finding the exact Titan Arm 2 variant (3/8"-16 Anti-Twist to NATO) was simple with their excellent search and filtering options. Shipping was fast, packaging was secure, and everything arrived in perfect condition. B&H continues to be a go-to for professional gear thanks to its reliable service and transparent pricing.

On a Sunday afternoon I ordered the wrong item (Ubiquiti Nanostation Loco M2). After the order was complete, within a few minutes was able to cancel order and payment and place order for correct item (Ubiquiti Nanostation Loco M5). That is first class service.

I tried to place an order and my Payboo card was declined. I called customer service, and Daniela spent 39 minutes on the phone with me to resolve the issue. I feel that she done an excellent job. She contacted the card company directly, along with others to resolve my issue. I am very happy with the service that I received. I trust B&H to always do the right thing. I always look to B&H first whenever I order a related product. B&H has demonstrated that they are a very reliable and honest company.

B&H is consistently the most comprehensive online store for my photographic need and their website store is easy and efficient to use. I also periodically avail myself of the experts' knowledge and advice and have always been completely satisfied. I recommend B&H to anyone who needs anything photographic-related.

Excellent store. I had made a purchase before; the device arrived super fast and well-protected, along with the invoice. It’s working well so far. I decided to buy another unit for my wife—I’m really looking forward to it!

B&H is my go-to for electronics and photography and I almost always am satisfied upon delivery. Once or twice problems have cropped up but have been resolved very rapidly by excellent customer service. There is none better than B&H.

Easy to shop. Fast delivery, excellent product descriptions.

I run a wall art print business selling on Amazon. On April 21, 2026, I ordered a Canon imagePROGRAF PRO-4600 production printer from B&H ($4,200, Order #**, paid via their own Payboo credit card) to fulfill customer orders. Promised delivery: 5–9 days. It is now June 9 — almost two months later — and I am still fighting for basic resolution.

Shopping at B&H is always a money saving pleasure. Most items are in stick, shipping is fast and free, and Sales Tax is free if using the Payboo Credit Card. That's why I most always turn to B&H!!

B&H had printer cartridges for an Epson Surecolor P600 printer, that are not available from Epson itself!

Thank you B&H for supporting our business needs promptly.

The quality & service of B&H is unmatched. I have been a customer for more than 30 years and have never been less than completely satisfied.

I always appreciate the multiple sort options when I view any item here, whether photo, audio, or other. I've always been very satisfied with the search, ordering, and shipping here. It was nice to find an open-box Zoom H2essential recorder.

Completely simple and stress free shopping experience! From search options to credit application to product information, my online experience with B&H Photo could not have been more pleasant.

I appreciate the re-order function on the website. B&H keeps track of exactly what I have ordered, making re-order quick and accurate.

Everything about B&H is top-notch! Great products, fast and easy shipping, and their service is outstanding! Love shopping here.

Asked for a recommendation for a SSD upgrade and received a quick reply. Product was on sale, ordering was a snap, no sales tax and free shipping, what's not to like.

Competitive pricing and the best shipping. Great selection of products. Makes the search and purchase process as simple as possible.

Quick, easy and simple to browse and search the right item for my photography needs.

Great service, I've been a customer for many years. They have gear for professionals.

Great experience with B&H. Great price, free fast delivery!

Always a pleasure to to buy my photography gear from BH. This time a limited edition 30th anniversary Canon camera that was almost impossible to get.

Ordering from B&H is so quick and easy, I'm surprised they don't ask if I "want fries with that". Always a good experience. Such a professional company.

Easy interface and fast service. Needed some gear for an event and was surprised when I received expedited shipping for free. No issues to report.

I love B&H. Lots of selection at great prices, fast and free shipping. Quick to respond to questions.

I have used B&H for years and always found them to be reliable and professional. They have great prices and great service. They are my "go-to" for photographic needs.

Purchased my first gaming computer from B&H and the shipping and quality was amazing! They made it easy the set up and the quality is just fantastic! I highly recommend!

I love B&H! They are so great to deal with! Careful and fast shipping of products, great customer service.

Years, yikes, now decades of great service, equipment advice and fulfillment. B&H. The only choice.

Informative webpage for products. Love shopping at BH Video for the selection, quality products and pricing. Awesome price matching. Instant tax refund via Payboo card is wonderful.

Because of the excellent assistance I received with my prior purchase, I came back to B&H for studio headphones and found just what I wanted, thanks for the excellent and detailed product reviews. Thanks again.

Excellent selection and great prices. Had the case I wanted in stock with a discount on the lock and accessory kit. Fast shipping. B&H always does a great job.

I'd have given it 5 stars if updating the billing address had also updated the shipping address.

Easy to order. But seems they are gone several times and not able to order until they're back.

Really find shopping here an enjoyable and trusted experience. And every time I recall visiting your wonderful store in NYC. Marcel ** Orlando

It was easy to find and purchase the exact guide scope that I wanted on the B&H website. The fast free shipping was also a real plus.

I called in sales to make an inquiry of a Denon speaker. The call was abruptly disconnected for no apparent reasons. If the call was not hung up by the representative, he should have called me back for a sale, since they all have caller ID for calling number, but no. This is not the first time I shop at B&H. Just like their other reviews: inconsistent customer service. I hope this review will prompt the Director of Sales to get the bottom of it.

As always, B&H are the "go to" guys for great service, product offerings [new & used] and amongst the best online retailers in today's marketplace. The pricing is customer friendly and a total win-win when using the Payboo card.

Have always trusted B&H Photo since my film school days. Products have always been high quality and great condition upon arrival. Customer service has always been very helpful and pleasant. Love stopping by when I'm in NYC.