B&H Photo Reviews

Every time I purchase equipment from B&H, the experience is exceptional. I always feel confident that I'm receiving the best value, and I appreciate knowing that they consistently deliver exactly what they promise. As someone who purchases production equipment regularly, I value companies that combine competitive pricing with knowledgeable service, dependable follow-through, and outstanding customer support. B&H continues to set the standard. In an industry where reliability is critical, it's reassuring to work with a company I can trust. That confidence keeps me coming back. Thank you again to the entire B&H team for another outstanding experience. Keep up the great work!

And that reason is customer satisfaction. I've never been to the NYC superstore but I often order online and they do NOT play around with delays. Orders are shipped promptly and packaged to survive close-quarters combat. They send update emails immediately and you can contact them through your account and expect a swift and expert response. They know what they are doing and they do it better than anyone else. Their prices are fair and reasonable, the quality of their used goods is excellent, and they are all inside veterans of the audiovisual industry. They know their product! I live outside of the US and I will not trust my camera orders to anyone else. Amazon can't hold a candle to the B&H titans.

I’ve been a B&H customer since 1986 — nearly 40 years — and they remain the most trustworthy retailer I’ve ever dealt with. In an industry full of changing ownership, inconsistent service, and fine-print surprises, B&H has been the constant. Their customer service has always been exceptional. Whether I’m ordering medium-format lenses, filters, film, or more recent gear like drones and accessories, the team is knowledgeable, straightforward, and actually solves problems instead of reading from a script. I’ve never felt like just another order number. For serious photographers and anyone who values reliability over marketing hype, B&H is still the gold standard. Highly recommended after four decades of consistent excellence.

B&H is helpful. Customer service is easy to reach & work with whether its product information or a return. I purchase photography products and outside of Nikon's website I buy everything from B&H because I feel a level of trust with them. I have confidence in the information they provide whether its bag dimensions or a tripod recommendation. I've bought filters, lenses, bags, tripods, silica, the list goes on and on. I have also sold lenses to them & felt completely comfortable in doing so, the process was smooth. A side note, I use a Hide my Email with all websites, each one has its own. B&H has never sold my info but other sites have, I can tell by which email the spam is sent to. Thanks for being honest B&H!

The Undisputed King of Gear: Why B&H Photo is a Content Creator’s Best Friend. Whether you are a seasoned photographer, a YouTuber building out a new studio setup, or a creative looking to upgrade your audio-visual game, **B&H Photo Video** remains the gold standard. Here is a breakdown of why B&H is the ultimate one-stop shop for creatives, and the financial "cheat code" that makes buying from them an absolute no-brainer.

We are new to B&H Photo and ordered an Epson SureColor T7770D printer this year, and now we need toner cartridges. We couldn't be happier with the product and how easy it was to order. When pricing the cartridges, B&H was the best option. We are happy to recommend them and will be customers for many years to come. Thank you!

Had a fantastic experience shopping for a new monitor for photo & video editing. I've been struggling to narrow down my search for weeks on my own and finally decided to request a call. I got a call back within a minute. Pablo was extremely helpful answering all of my questions and helping me narrow down my search to two great options. He shared his personal experience and gave me advice on important things to consider. I purchased one of the options he recommended as soon as we got off the phone. Huge thanks to Pablo for helping me out!

Super user-friendly site with great options and items!

I love this place. Helpful. So much good equipment. Sometimes I come here even if some place else is a little more expensive because I trust this establishment.

Great website. I am confident I am getting what I order, especially items such as memory cards where there are many counterfeits in the market. I also like the reasonable shipping prices. Payboo rounds out the pleasant shopping experience.

After many years of video equipment purchasing, I continue to favor B&H not only for great customer support, but also for the product integrity, you get what you bought and B&H stands behind it.

The extensive information provided with the product helped me determine what accessories I will need. I also used Claude Sonnet to answer specific questions to help me with my order. These resources prevented me from purchasing unneeded accessories and steered me toward the ones that were essential for my planned application.

Found exactly what I wanted at a great price. Great shipping

I did not know about keeping the original box with a return. They charged me over $100 for this! $100 for a cardboard box. I sent a very good box back. Don't trust this place. Amazon has much better return policies!

Simple and useful. A good deal on an item that I will use. Thank you.

Thomas

Never been disappointed in my dealings with B&H over the years!

Always Fast Shipment and GREAT customer service! My favorite place to find photography equipment.

I am saddened you choose not to accept virtual credit cards. This action is bullshit! I hope you choke on your profits. Major corporations accept virtual credit cards. The fact you do not troubles me.

Great prices and easy to navigate website lead to a great shopping experience!

I love B&H! Ordering process is always so easy and they get your product to you in a timely manner.

Of course nothing is better than visiting the store personally, but when you cannot the website is another good choice. The cyberstore has a good products browsing and selections of items and flexible and good purchasing photography options and whatever electronics you need, I will recommend!

Perfect for all profesional people, I recommended 100%, I am client for more than 30 years!!!!

B&H is a reliable source for items that are often hard to replace. For example the bulb for my old style Leica slide projector that I bought back in the 1980's.

I have been purchasing online from B&H for over twenty years now. I have had nothing but a good experience with this company. Shipping has always been prompt, products come well packaged, and undamaged.

I've been shopping on B&H online and always find the process easy. It also never results in surprises. Thank you!

Very friendly website and very easy to find the items you are looking for at a reasonable price.

I enjoy every time I shop at B&H. B&H always has great prices and selection is awesome. I've not had any problems with B&H so far and this is my 10th plus order.

I've ordered from B&H multiple times and talked with their support and sales, and have always been impressed. They know their products well and can make recommendations that make sense. I appreciate that they have used gear available too. I've purchased camera bodies and lenses several times and had no problems with their quality and agreed with their assessment of the condition every time. B&H is my first stop when looking and I recommend them to my friends.

I love that B&H rewards customer loyalty. It never hurts to simply ask if there are any other ways to save. I've been purchasing here since 1999, and B&H has always been good to me.

User friendly website, great selection and competitive pricing.

I have had great experiences with B&H and with Payboo credit card. Not paying tax is sweet.

Easy to research what I needed and easy to order, with plenty of payment choices.

Easy to locate items, descriptions and photos ae very helpful. Convenient and easy checkout.

Always fast and easy. I never have problems. Stock status is real, not assumed

As always a great shopping experience at B&H: clear policies, excellent description and photos of the products, and fast, efficient check out. B&H offers very knowledgeable and reliable customer service when needed.

B&H is my go-to place for all things photography. They are hands-down the best when it comes to customer service, fast shipping, camera knowledge, and product selection and availability.

Great product... great price... trustworthy seller.

I've been a B&H customer for over a decade now, and will be for life. They continuously offer the best customer service around, especially for working professionals. I bought a used camera from them earlier this year, and a few months after, it started having issues. Even though it was past the return and warranty window, they honored the return in exchange for a store credit to put towards a new camera. Can't say enough good things about B&H.

B & H is my first choice when looking for photography equipment... cameras, lenses and accessories! Highly recommend!! What you see is what you get!!