Cox Cable

When it comes to speed for the internet and a home phone Cox is the way to go. We have had no problems with the service that they provide. I would tell people to try them out because they have a talking remote for cable which is really helpful.

Overall service is ok. Very expensive since there is no other cable service locally. Tech support is good if you have problems. Channel select is good, phone service is awesome, internet the fastest in the area and home life security is good.

We use Cox for internet as we have a bunch of local and free channels plus we have one inexpensive service with about 65 channels. Cox has changed rates a couple times but overall they are ok. I do recommend purchasing your own router/modem that is compatible with their system otherwise you rent their equipment which is already paid for. They may try to discourage you, did me, as that is just profit for them.

I found that 'Cox Cable,' has the best service for my internet. It is super fast and reasonably priced. I have a Mac Desktop and I ran into trouble with my 'Safari Browser.' I kept getting the error response: 'cannot open webpage,' very frustrating indeed! After speaking with private tech support companies, I found it was going to be costly for them to look at it. My Hubby suggested that I call Cox just to make sure we have a good cable connection. The Customer Service was excellent and Miguel helped me reboot my System from his end. He also suggested, for a small fee of $10 a month, I could have Tech Support from Cox, 24/7, what a super offer! Who knew?? I had to try it. Joshua was super!!! He worked hard to resolve the issue and he was successful. I'm very grateful to Cox and Joshua!

I signed up for a 1 year contract for internet for $20 a month. In my second month they raised my rates to $89 before tax and when I called them about it I got so mad that they cancelled my contract I cancelled them and they charged me $100 to cancel even though they broke my contract.

I have had Cox for 6 years now and unfortunately, they are the ONLY service provider in my area. Every year at the end of the year, I have to call them several times to try to resolve a billing issue where my bill suddenly goes up (without warning) $50. Every year, they send me to the customer loyalty department and work with me to get my bill back to what it was. It is good for a month and then suddenly, my bill skyrockets again and I have to call them. This year was the same things. They fixed it, but didn't tell me they removed a feature I use often. I called them back and they were able to reduce back down to almost what it was with an additional $13. One month went by and it was fine. Got my bill again, and it is back up to over an additional $50. No consistency or honesty about their services or what they are really doing. 6 years I have had to deal with this. No integrity.

Fragmented customer service and WiFi.. horrible experience. There was no resolve for interrupted service due to their connectivity in the neighborhood. I wasted hours on the phone with a virtual chat rep.

Signed up for Cox Internet and TV to go in our new home. Five days after setting up the internet a service technician disconnected our cable at the main junction box "on accident." We have now gone an additional FIVE days with no internet or TV due to their own error and they are in no hurry to send anyone out to correct their mistake even after six calls to their service department.

Worst communication company, after 25 years. We are treated like ** with these new management that has single handedly destroyed the company. It's outdated, terrible customer service and bad management. I have a collection for 132 dollars which I don't owe them at all after switching to ATT fiber which is cheaper and faster. Screw these guys!

They are lying and playing with me. The sales representatives are dumb and totally untrained. They cannot see the need for me to order a technician to come by for the installation of my modem. I was advised that this is the case by talking to three customer support "specialists". I scheduled an appointment. However, despite that, they are "trying" to accommodate my free time with the availability of the techs, at some point they rescheduled twice my appointment. The first time they even did not bother to send me an email. It was an act of revenge, since I was so pissed that Cox does not have any integrity-doing what they claimed will do. After 4 reschedulings of tech visitation, now I am sitting at my home, actually enjoying a day off, so I can meet the tech, but nobody's here. The tech was supposed to be here between 8-10 on the 18th of August and now it is 10:41. Why? Why? Why?... Maybe because COX HAS NO COMPETITORS!!! That's why!