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Reviewed Jan. 24, 2023
Did their little task back in July ‘22, supposedly a $25 payout. They’ve said that I never registered, that I asked to opt out, and that I never did the task (even with multiple screenshots showing that I registered, did the task, and why on earth would I opt out on something I’m waiting to be paid for?) They had me create another account with a different email, then said I couldn’t be paid because I didn’t do the task under that email (it was no longer available by this point).
December and they’ve stopped replying to emails. It’s not even about the money at this point, it’s about a company relying on crappy software, and not being willing to fix the problem. Don’t put your trust into this company. They don’t deliver on their promises, and will gaslight you into thinking that their system troubles are your fault.
Update Jan ‘23 - almost 7 months and 60 emails back and forth, they were finally able to send the payment. They could have tacked on a bit more for the trouble but whatever!
Reviewed Feb. 2, 2022
I participated in a study with Transperfect (name should be changed to Transflawed) on 1/11/22 and have yet to be paid. Transperfect asked how I would like to be paid and I indicated via PayPal and then was told that I would receive payment in 5-16 business days which I found peculiar because PayPal is an instant payment platform. It seems that this company is disingenuous and I will never participate in another study with them. Save yourself the hassle and frustration by not even bothering to participate in any of their studies or research opportunities. A waste of my time and money to travel to their office.
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Reviewed Oct. 6, 2021
After completing a study Transperfect data force refuses to pay me unless I join their database. They want to sell more of our personal information without any compensation. This was not stated before the study. They are holding our monies hostage which is illegal and a bad business practice. They even blocked my number from their phone so as not to pay me. DO NOT USE TRANSPERFECT. This is a complete SCAM!!!
Reviewed Nov. 14, 2016
They have all the languages you might need and it is very easy to do business with them. The program is very easy to use. Out of around 25 different jobs that we gave them, there were no mistakes, no errors. I would say that their accuracy is 100% even in specific phrases and local sayings. Their price is fair. It is not the cheapest but you get what you pay for. The quality of the job is amazing. This service is very valuable for us as we deal with people from all over the world. This service helps us to communicate better and do better business.
Reviewed Nov. 13, 2016
The variety overall was good however there were quite a few sections that were difficult to understand the directions. As far as I can tell the accuracy was sufficient. It's hard to describe the accuracy when I had trouble following what I was supposed to do. I think the price was fair and comparable to other language learning packages similar to the one I had chosen. I am rating the value with a dissatisfied mainly because of the trouble I had following what or how I was to do things as well as navigate through things.
Reviewed Nov. 4, 2016
It's easy to use and simple to use. I have used a decent amount of translators and this has more variety than most. It takes the strain out of really trying to figure things out. It was overall accurate but it doesn't give multiple meanings and various translations to the languages that are more slang terms, which would come in handy in day to day travel. The price was outrageous for the minimal service that it provides. I was expecting more, although giving a lot of translations, it didn't provide for what they were charging. There is no value within this product because it overcharges for basic translations and doesn't give more for what they charge for it.
Reviewed Nov. 3, 2016
It had a lot of language to choose from but I only needed one. I need a French to English translator for my grandparents and I was very happy with them. Their accuracy was on point. The person translate handled everything flawlessly. No issues. Everything went super smooth. I'm not sure about price. I don't think I paid too much. I went with the best available for what I needed to use the service for I was happy with it. I would definitely recommend this service to anyone.
Reviewed Nov. 2, 2016
I needed a translation from English to Danish. I was happy to see how many languages were available. It made a daunting task easy. I do not know a word of Danish. I was not completely sure of the translation until I got a response. In a follow-up I asked the recipient if the translation was accurate. And it was. I did not price many services since time was a huge issue. The price was in line with what I expected. Again a daunting task was made easy. It was a great value. Without this service, I would not have been able to complete this task. It was great to find a service so easily.
Reviewed Oct. 31, 2016
It offers tons of different languages. It had the language I need but I also was intrigued and checked out other languages and played Around with it. The accuracy was on point. It was translated correctly and efficiently. It was a very accurate program. I would use again. The price was fair for efficient correct translation. It was on point all around. Accurate inexpensive and correct. The value is 100%. I was satisfied with the end result. It had different language translations that were quick fast easy and efficient. I highly recommend it.
Reviewed Oct. 30, 2016
They offer a large variety of languages and many different dialects of one language. They are very good with accuracy and are very helpful when you need to translate different types of languages. The price is pretty fair when you compare them to other translation services. They are much cheaper than other companies and they have great prices when you need to use this type of service and save money. They are a good value when you consider the types of services they offer. They are a great value and much better than other companies that offer the same type of service.
TransPerfect author review by ConsumerAffairs Research Team
TransPerfect was founded in 1992 as a two-person operation. Today, the company employees over 3,500 people full-time and has a network of over 5,000 certified linguists and subject-area specialists. Their offices have expanded from a single dorm room to 90 offices across the world, making TransPerfect the world’s largest privately held language services provider.
Certifications: TransPerfect is ISO 9001 certified, which ensures that they deliver the highest level of quality and service for all translation projects. The company is also certified to EIN 15038: 2006 and is the first translation service provider in the world to have that level of certification.
Over 170 languages supported: TransPerfect has translated in over 170 languages, and the list is always growing.
Native speaking translators: TransPerfect employs over 5,000 native speaking translators to ensure that the translated document conveys the same meaning as the original document and to check for grammatical and other errors.
Machine translation for tight deadlines: Most translations done by TransPerfect are done by humans. However, in circumstances with extremely tight deadlines, they may recommend clients to use their machine translation in conjunction with a human editor. This can create fast turnaround, and the human editor can catch any errors made by the machine.
Wide range of industries: TransPerfect delivers translations to a variety of industries, including retail and e-commerce, manufacturing and industry, hospitality, life sciences, legal and more.
TransPerfect Company Information
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