LanguageLine Solutions Reviews
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About LanguageLine Solutions
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LanguageLine Solutions has been providing custom language services for over 29 years. It can connect you with professional, on-demand interpreters via audio or video in 30 seconds or less, and interpreters can also be scheduled to meet in person or translate documents. Services are available in more than 240 languages, depending on what you need.
- On-site and remote services
- Over 240 languages available
- On-demand interpretation
- Available languages vary by service
- Most pricing isn’t available online
Helpful Reviews
What is LanguageLine Solutions?
LanguageLine Solutions provides comprehensive translation, interpretation, localization, testing and training services in over 240 languages. The company employs more than 14,000 professional linguists.
Live interpretation services include on-site help and on-demand phone, video or mobile app sessions. The LanguageLine Mobile app offers translation services in over 240 languages. LanguageLine also has a personal interpreter option that allows you to call in and pay by the minute for immediate audio or video interpretation.
Written translation services can be used for documents, training manuals, technical information, software, websites, multimedia content, mobile apps, eLearning courses and other applications.
LanguageLine Solutions also helps businesses grow globally by providing localization services that adapt content to a specific region’s language and cultural sensitivities.
LanguageLine’s testing and training services are available in 50 languages. These services can help educate your multilingual staff and ensure that your employees are proficient in the language needed to work for your company. This can range from helping enhance staff interpretation skills to providing specialized training in certain professional areas, such as the medical industry.
How does LanguageLine Solutions work?
LanguageLine’s services work differently depending on which you need. Some services (like translation and localization) require you to fill out a form and receive a quote to start your project.
Other enterprise-level services, like testing, training and on-demand interpreting, might require you to contact the company directly for a conversation about your needs.
Personal interpreter services are easier to start, especially for individuals. First, create an account with LanguageLine online. You can then dial a toll-free number or use the LanguageLine app and enter your PIN or authentication code to be connected with an interpreter. This service is available 24/7, and your fee is based on how long you use personal interpreter.
LanguageLine Solutions services
LanguageLine Solutions offers multiple different services to meet the needs of both individuals and businesses.
On-site interpreting
- High interaction with multiple participants
- Complex and critical situations
- Young children or those with underdeveloped language skills
- High use of idiosyncratic language patterns
- People with disabilities that impede the use of technology, like poor vision
- People who are deaf or hard of hearing
LanguageLine’s team of 8,500 interpreters works in 48 states across the U.S., and you can schedule service online 24/7.
Phone interpreting
Customizable phone interpreting solutions include:
- Direct response for a comprehensive experience
- Skip the line to bypass hold times and connect the caller to an interpreter faster
- Overflow solutions for high call volumes that exceed in-house multilingual staff availability
- Custom language menus to expedite connecting a caller to the right language services
Video interpreting
- Medical settings
- Schools
- Government agencies
- Retail outlets
- Walk-in locations
- Teams that are in the field, including first responders and delivery people
LanguageLine also offers an Interpreter on Wheels service that includes a tablet in an audio amplification enclosure atop an adjustable rolling stand. No wires, batteries or charging are required, and the enclosure nearly doubles the sound output of a tablet. It’s mostly preassembled, but on-site assembly service is also available.
Mobile interpreting
- Police
- Firefighters
- EMTs
- Delivery people
- Utility technicians
This service provides on-demand interpreting via a smartphone or tablet. It’s available in 240 languages wherever there is a cellular or Wi-Fi signal.
LanguageLine for telehealth
Audio services are available around the clock in over 240 languages, but on-demand video services are only available 6 a.m. to 5 p.m. PST Monday to Friday in:
- American Sign Language
- Arabic
- Cantonese
- Mandarin
- Spanish
- Russian
- Vietnamese
Video services are available via Zoom, doxy.me and Amwell.
Personal interpreter
Create an account online, then dial a toll-free number or download the LanguageLine app to start. You’re charged per minute of service, and video calls are more expensive, so consider your needs before you start.
Translation
- Translating a company’s website to reach customers in other markets
- Providing training manuals for bilingual employees
- Translating financial documents (such as mortgage loan papers or insurance claims forms)
- Government notices of rights, consent forms and letters in multiple languages
Written translation is also available for software, technical manuals, help systems and marketing materials. Each written translation project is reviewed by two interpreters to ensure accuracy.
Localization
- Websites
- Software programs
- Mobile apps
- Training materials
- Multimedia content
This service has a 98.5% client satisfaction rating.
Testing and training
Tests are available in 50 languages, and they have a five-day turnaround time.
LanguageLine Solutions costs
LanguageLine Solutions offers highly customizable packages that are priced based on your needs. Pricing is not posted online for most services, so you’ll have to contact the company for a quote.
For on-demand personal interpreter services, however, rates are $3.95 per minute for audio and $4.95 per minute for video. The personal interpreter account has no monthly minimums and is payable by credit card.
LanguageLine Solutions FAQ
Which industries does LanguageLine Solutions work with?
What languages can LanguageLine Solutions translate?
Is LanguageLine Solutions translation accurate?
LanguageLine Solutions employs over 14,000 professional linguists, and each written translation project is reviewed by at least two translators for accuracy.
Does LanguageLine Solutions offer support?
Where is LanguageLine Solutions located?
Still have questions?
Is LanguageLine Solutions worth it?
LanguageLine Solutions offers a number of language services for people needing to communicate across linguistic and cultural barriers. Specifics vary depending on the service you need, so it’s worth doing a little investigation to make sure the service you need is available in the right language, scale and time frame for you. Like with any purchase, it’s smart to evaluate your options and shop around before purchasing.
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- We use intelligent software that helps us maintain the integrity of reviews.
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LanguageLine Solutions Company Information
- Company Name:
- LanguageLine
- Website:
- www.languageline.com




